Explorez tous les épisodes du podcast Oh, hi! Stories Podcast
| Titre | Date | Durée | |
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| Episode 13 - Taylor Swift and Building a Brand They’ll Remember All Too Well with Andie Figlin | 15 Aug 2025 | 00:37:00 | |
In this episode of Oh, hi! Stories, my sister Andie and I finally let loose on our favorite topic: the unmatched marketing genius of Taylor Swift. We’re both lifelong marketers (and unapologetic Swifties), so yes—we break down the sensation of TS12, the release of The Life of a Showgirl, and what leaders in any industry can learn from Taylor: how to build loyalty, own your narrative, and keep a brand fresh for decades. Whether you’re here for the marketing masterclass, the Swiftie fan-girling, or both, you’ll walk away inspired to know your audience and give them something to believe in. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 12 – Tools for Modern Governance with Joseph Porcelli | 28 Jul 2025 | 00:35:01 | |
In this episode of Oh, hi! Stories Podcast, I sit down with Joseph Porcelli, Head of Government and Crisis Response at Nextdoor, for a timely and candid conversation about trust, transparency, and the evolving role of neighborhood networks in civic life. Joseph and I go way back—and so does our shared belief that connection builds stronger communities. We explore how the new Nextdoor app is helping cities deliver real-time alerts, support local journalism, and surface trusted recommendations with the help of AI. But this isn’t just about tech. It’s about the humans behind the handles—and what it really takes to meet people where they are. We talk about what local government can learn from customer experience, how to use polls and inbox access to democratize feedback, and why explaining the “why” behind public decisions matters more than ever. Joseph brings decades of insight from the front lines, from emergency evacuations to neighborhood debates, and reminds us that digital trust starts with real communication. If you care about public engagement, modern govtech, or helping residents feel seen, heard, and included, this episode’s for you. Stay updated on Nextdoor's latest product updates and news at https://blog.nextdoor.com/ Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 11 – Building Digital Community with Kristy Dalton | 16 Jun 2025 | 00:39:23 | |
What happens when the playful world of social media meets the serious business of government? In this episode, Dana Berchman sits down with Kristy Dalton—founder of the Government Social Media Conference and a true pioneer in digital civic engagement. From her early days as an EPIO for the City of Reno to building a national platform that empowers communicators across government agencies, Kristy shares stories of humor, heartbreak, and human connection behind the screens. They explore how social media evolved from an afterthought to a lifeline in emergencies, why burnout is real for digital practitioners in government, and how building an audience during “blue sky” days prepares you for crisis communications. Plus, Kristy offers powerful advice for anyone transitioning from public service to entrepreneurship. Whether you're in local government, communications, or just trying to navigate the noisy online world with purpose—this episode is a must-listen. 🔗 Learn more about Kristy’s work and join the community at governmentsocialmedia.com Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 10 – Storytelling and Connection with Betsy Forhan | 21 May 2025 | 00:35:13 | |
Before leading digital transformation in local government, I spent nearly a decade producing Emmy Award-winning content at MTV. In this episode, I reconnect with my former boss and mentor, Betsy Forhan—a Peabody and Emmy-winning producer who shaped my early career and taught me what bold leadership really looks like. We talk about the culture of trust that fueled our best work, what governments can learn from documentary storytelling, and why civic engagement depends on more than just information—it requires connection. This is a conversation about making impact, building teams that believe in the work, and showing up with stories that actually matter. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 9 - Navigating Career Transitions with Sherice Torres | 23 Apr 2025 | 00:51:07 | |
In this episode of Oh, hi! Stories Podcast, I sit down with marketing powerhouse and change agent Sherice Torres for an honest, vulnerable conversation about redefining success, walking away from the C-suite, and what it really means to take a radical sabbatical. For the first time, I open up about my own journey—leaving a job I built and loved to start something new, grappling with burnout, and trying to reclaim my voice, joy, and purpose. Sherice and I talk about what happens when your identity is wrapped in your title, how hard it is to be still when you're wired to keep moving, and why rest can be the most revolutionary thing we do. Sherice shares what inspired her to step back, the fears she had to overcome, and the new rules she created to guide her sabbatical—built around peace, play, and pleasure. This conversation is for anyone who's hit a turning point, questioned their path, or just needs permission to pause. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 8 - Engaging Customers and Innovation with Dan Hesse | 24 Feb 2025 | 00:31:46 | |
In this episode of Oh, hi! Stories Podcast, I sit down with Dan Hesse, former CEO of Sprint, to talk about leadership, innovation, and transforming industries. From navigating Sprint through a near-bankruptcy turnaround to becoming the face of a brand through bold and unconventional advertising, Dan shares the behind-the-scenes moments that shaped his career. We discuss the power of simplicity in business, how customer-centric thinking drives real change, and what it means to lead with authenticity. Dan also reflects on the evolving telecom industry, the role of trust in leadership, and what today’s companies can learn from his experience. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 7 - Journalism & Storytelling with Contessa Brewer | 04 Feb 2025 | 00:37:53 | |
In this episode of Oh, hi! Stories Podcast, I sit down with my longtime friend and former colleague, Contessa Brewer, to talk about the evolving world of journalism, storytelling, and navigating a rapidly changing media landscape. From our days at MSNBC to the current state of news and social media, we discuss how trust in journalism has shifted, the challenges of keeping audiences engaged, and the importance of real, impactful storytelling. Contessa shares her insights on what it takes to stay relevant, the role of social media in shaping narratives, and her recent experience working with local governments on crisis communications. We also explore how journalists and communicators can adapt to a world where attention is fleeting, and truth is often questioned. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 6 - The Power of Starting New with Nancy Newell | 18 Dec 2024 | 00:40:22 | |
In this episode I spoke with Nancy Newell, Head of Strategic Alliances & Marketing Experiences for the Public Sector at Adobe. Our conversation explores how writing and storytelling have helped her process life changes and her legacy. There's a strong focus on the importance of evolving rather than staying stuck in old ways of doing things, whether in business or personal life. We connect over shared experiences in embracing change the and finding time for personal growth. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Off the Cuff - Episode 2 - Staffing for a Digital Future | 29 Oct 2024 | 00:18:15 | |
In this episode, we explore how effective team building and creative staffing can transform public sector communications. I share insights from my time as Chief Digital Officer, including strategies for hiring talent from outside traditional government roles and how to adapt to the ever-evolving digital landscape. We also dive into how organizations can evolve skillsets, attract diverse talent, and future-proof their teams to meet today’s communication demands. This episode is packed with actionable takeaways for any leader looking to bring innovation into their organization. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 5 - Building Sustainable Change with Brian Elms | 09 Oct 2024 | 00:39:38 | |
In this episode of Oh hi! Stories, I sit down with Brian Elms, a thought leader in government innovation with extensive experience helping local governments streamline processes and improve efficiency. Brian is passionate about empowering public sector employees to drive change and create solutions that work in the real world. We dive into how governments can cut through bureaucratic red tape, foster a culture of innovation, and bring fresh energy to public service. Brian shares his journey from working in government to consulting with cities across the country, offering practical advice on boosting morale and finding creative solutions to everyday challenges. This conversation is packed with insights for anyone looking to rethink how government operates and make real, lasting improvements. Tune in to hear how Brian’s work is transforming local governments and helping them meet people where they are. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 4 - AI for Mayor: Vic's Groundbreaking Campaign with Victor Miller | 17 Sep 2024 | 00:29:35 | |
In this episode, I sit down with Victor Miller from Cheyenne, Wyoming, to explore his bold and innovative run for mayor—supported by none other than an AI entity named "Vic." Victor’s story is fueled by his deep passions for both technology and public records advocacy. We dig into how these passions drove him to leverage AI as a way to transform local government. He opens up about the legal roadblocks, the critical need for transparency, and the huge potential for AI to level the playing field in decision-making by stripping away human bias. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Off the Cuff - Episode 1 - Building Trust | 03 Sep 2024 | 00:09:50 | |
In this special "Off the Cuff" series, I dive into how government agencies can stay relevant by embracing social media trends. It’s all about being where your residents are—whether that’s on TikTok, Facebook, or Snapchat—and delivering content that’s timely and engaging. I’ll share practical tips on jumping into trending challenges, involving community figures, and creating content that truly resonates. Plus, I’ll discuss why understanding your audience and staying agile in your approach is key to building trust and maintaining strong connections. If you’re looking to modernize your communication strategies and connect with your community, this episode is for you. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 3 - Cultivating Culture: Jolean Fleck on Leadership and Impact | 13 Aug 2024 | 00:36:15 | |
In this episode, Jolean Fleck, Senior Vice President of People & Organizational Development at Delta Dental, shares her journey from modest beginnings in Tennessee to her influential role at Delta Dental of Arizona. Jolean discusses the importance of culture, talent, and continuous learning in shaping successful organizations. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 2 - Building Community: Visionary Innovation with Joe Johnston | 24 Jul 2024 | 00:29:33 | |
Communities aren't just built by government; it takes local changemakers with vision to design cities. Join Oh, hi! Communications CEO Dana Berchman as she interviews Joe Johnston, innovative CEO and visionary community builder. In this episode, they explore Joe's journey from his family's KitchenAid roots to becoming a driving force behind Gilbert, Arizona's transformation. Listen as they discuss Joe's passion for creating vibrant communities, from coffee houses to the agricultural-focused neighborhood of Agritopia. Gain insights into his innovative approach to urban planning, blending past and present to create unique spaces that foster connection and commerce. This conversation is perfect for those interested in community development, entrepreneurship, and innovative approaches to business and urban planning. Joe's insights on balancing vision with practical execution offer valuable lessons for aspiring leaders and innovators. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Episode 1 - From Mayor to CEO: A conversation on leading with authenticity with Jenn Daniels | 03 Jun 2024 | 00:38:06 | |
Join Oh, hi! Communications CEO Dana Berchman as she interviews Jenn Daniels, former mayor, working mother, and CEO. In this episode, they explore their collaborative journey, sharing insights on leadership during the COVID-19 pandemic and the power of authenticity. Listen as they discuss the challenges of leadership, the crucial role of communication and transparency in crises, and how to respond to fear with love. Gain valuable perspectives on personal sacrifices in leadership and the resilience needed for self-reflection and empowerment. This conversation is perfect for those interested in leadership, civic engagement, and the empowerment of women. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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| Trailer: Oh, hi! Stories podcast | 21 May 2024 | 00:00:24 | |
Dana Berchman, CEO of Oh, hi! Communications, is thrilled to announce the launch of Oh, hi! Stories. We'll be diving deep into the stories that connect us, hearing uplifting tales of innovation & resilience and talking with trailblazers who spend their time thinking about the future. Thank you for listening! If you liked this episode, please give us a 5-star rating. Stay in touch with us:
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