In episode 106 of Nonprofit Mission: Impact, Carol Hamilton talks with Julia Patrick, a seasoned nonprofit leader and philanthropist. On the episode, Patrick shares her perspectives on the evolving challenges and opportunities in nonprofit board governance, emphasizing the importance of strategic board management, the integration of younger leaders, and the need for continuous training to foster board engagement and effectiveness. 

The discussion also covers innovative solutions such as board liaisons and board portals to streamline operations and enhance transparency. Patrick advocates for intergenerational collaboration and the adoption of the 10-10-10 rule for decision-making, which helps leaders prioritize actions based on their impact over time.

Episode highlights:

Challenges in Board Governance

[00:05:45 The complexities of board service, the importance of mission achievement, and the uniquely American philanthropic spirit.

Generational Shifts and Board Member Engagement

[00:07:54] 

• The demographic shifts affecting board membership, including the "silver tsunami" and the rise of next-gen leaders. She describes how younger leaders, particularly Millennials and Gen Z, approach board service differently, emphasizing data-driven decision-making and digital proficiency.

The Role of Board Liaisons and Technology in Governance

[00:12:27] 

• The role of professional board liaisons and the use of board portals to manage documents and ensure transparency. She highlights the importance of these tools for efficient board operations, particularly for younger members.

Effective Board Management Practices

[00:16:29] 

• The need for effective meeting management, and connecting board members to the organization's mission through ongoing training.

Training and Development for Board Members

[00:19:32] 

• The importance of training board members not only on governance but also on the specific mission and operations of the organization. She suggests shadowing staff members as a way for board members to gain deeper insights.

Intergenerational Collaboration and Board Dynamics

[00:24:20] 

• The conversation touches on the benefits of involving C-suite members in board meetings and the importance of intergenerational collaboration for the long-term health of nonprofit organizations.

Recruiting and Retaining Younger Board Members

[00:29:46 ] 

• Strategies for recruiting and retaining younger board members, including the buddy system, soft skills training, and institutional knowledge transfer.

The 10-10-10 Rule for Decision-Making

[00:34:10] 

• Patrick shares her "10-10-10" rule, a decision-making framework that considers the impact of actions over 10 weeks, 10 months, and 10 years, helping leaders prioritize and stay strategic.

Guest Bio:

Julia C. Patrick is the CEO of the American Nonprofit Academy and trains nonprofit leaders across the globe. At the onset of the global pandemic in 2020, Patrick launched The Nonprofit Show, the nation's only daily live broadcast. She and her team have produced more than 1,000 episodes and have been broadcasting now for 5 years!


Important Links and Resources:

Julia C. Patrick

American Nonprofit Academy

Building Board Champions: https://www.amazon.com/Building-Board-Champions-Activating-Impactful/dp/B0D58122XR

Related Episodes:

Episode 61: Impactful boards

Episode 81: Being a co-leader with your board

Episode 99: Elevating nonprofit governance and leadership

Episode 102: The Nonprofit board's duty of foresight

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In episode 105 of Nonprofit Mission: Impact, Carol Hamilton continues to celebrate her four year podiversary by reflecting on how nonprofits can create healthier and more sustainable organizational cultures. Through a series of guest responses, the episode explores the necessity of fair compensation, flexible work environments, and the importance of mental and physical health for nonprofit staff. It also touches on the exploitation of passion in the sector, the need for diversity and inclusion on nonprofit boards, and the importance of strategic foresight in nonprofit governance. The episode underscores the collective responsibility of nonprofit leaders to foster environments where staff and volunteers can thrive, with a focus on stewardship, progress over perfection, and creating roles that align with both organizational needs and individual aspirations.

Episode highlights:

[00:00:00] Imagining a healthier and more sustainable nonprofit sector

• Carol Hamilton reflects on the four-year anniversary of Mission Impact and introduces this curated episode series, focusing on how to envision a healthier nonprofit sector. She revisits questions from past episodes, asking how nonprofits can create a more humane and sustainable work environment.

[00:04:00] The Importance of Staff Well-being

• Lauren Brownstein emphasizes the need for nonprofits to prioritize the health and well-being of their staff by providing fair compensation, benefits, and flexibility. She advocates for a culture that supports mental and physical health, starting from the leadership.

[00:07:00] Passion Exploitation in Nonprofits

• Beth Sperber Ritchie uses the metaphor of a campfire to describe the exploitation of passion in the nonprofit sector, particularly among young professionals. She discusses the importance of organizational systems that allow staff to step back and avoid burnout.

[00:12:00] Aligning Volunteer Roles with Mission

• Patton McDowell highlights the need to align volunteer roles with the mission and impact of the organization. He also stresses the importance of recognizing and appreciating volunteers, along with providing professional development opportunities.

[00:15:00] Diversity and Inclusion on Nonprofit Boards

Sabrina Walker Hernandez and Liz Scott discuss the ongoing challenges of diversity and inclusion in nonprofit leadership, particularly on boards. They call for accountability in creating inclusive cultures and emphasize the need for boards to reflect the communities they serve.

[00:24:00] Strategic Foresight in Governance

• Jeff DeCagna challenges the traditional focus on leadership, advocating instead for stewardship and collective action. He argues for a shift from individualism to a shared sense of responsibility in guiding nonprofits into the future.

[00:30:00] How to build a nonprofit sector we want

• Carol Hamilton concludes the episode by encouraging listeners to take intentional steps towards creating a healthier nonprofit sector. She urges leaders to model self-care, celebrate contributions, and prioritize progress over perfection. The episode ends with a call to action for nonprofit leaders to continue asking critical questions and challenging the status quo to build a thriving future.

Important Links and Resources:

BoardSource's Leading with Intent: https://leadingwithintent.org/diversity-equity-and-inclusion-findings/

Be Well, Do Good, Self Care and Renewal for Nonprofit Professionals and Other Do Gooders

https://www.barnesandnoble.com/w/be-well-do-good-lauren-brownstein/1142829280

Related Episodes:

Episode 42: Building shared governance

Episode 55: Helping nonprofit boards move toward greater equity

Episode 62: Healthy nonprofit organizational culture highlights, part 1

Episode 63: Healthy nonprofit organizational culture highlights, part 2

Episode 72: Exploring passion exploitation in nonprofit organizations

Episode 85: Building equitable compensation frameworks for nonprofit organizations

Episode 102: Nonprofit board's duty of foresight

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In episode 96 of Nonprofit Mission: Impact, Carol Hamilton and Dr Victoria Boyd discuss

• The misconceptions about starting a nonprofit

• Why a program logic model is a better place to start for new organizations than a business plan

• Some of the key questions nonprofit founders need to ask themselves as they get started.

Episode highlights:

07:34  - Common Misconceptions about Starting Nonprofits what to focus on instead

16:22- The Logic Model as the heart beat of the organization 

25:29- **Defining your Unique Value Proposition 

27:39 Building shared leadership intentionally 

Guest Bio:
Dr. Victoria Boyd

Author, Trainer, Consultant, and founder of The Philantrepreneur Foundation. Host of the Nonprofit Corner Podcast.

Important Links and Resources:

The Philantrepreneur Foundation - https://drvictoriaboyd.com/foundation/

Nonprofit Corner Podcast: https://nonprofitcorner.org/home

Related Episodes:

Episode 17: Program Evaluation with Wendy Wolfe

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In episode 95 of Nonprofit Mission: Impact, Carol Hamilton and Emily Taylor discuss

• the challenges nonprofit CEOs face as they become victims of their own success. 

• how nonprofit leaders can become disconnected from their community as their organization grows

• how when an organization is overly associated with the CEO, this can result in a culture of dependence and bottleneck decision-making 

Episode Highlights

[11:15] Recognizing Organizational Dependence 

how nonprofits become overly dependent on a charismatic CEO and how this can stifle organizational growth and sustainability.

[20:56] Strategic Reflection Before Planning 

nonprofits should engage in reflective practices to understand their true challenges before embarking on strategic planning.

[23:03] Gaining Objective Insights 

the benefit of having an outsider's perspective to identify common goals and values among staff that may be clouded by internal bias or jargon.

[33:02] The Human Aspect of Leadership 

leaders must view themselves as humans with limitations, which can foster a healthier organizational culture and enable growth beyond the capabilities of a single individual.

Guest Bio:
Emily Taylor

Emily Taylor works with nonprofit leaders who are ready to catapult their organizations into their next stage of growth by shifting their decision-making from intuitive to intentional. Leaders who seek Emily's expertise are not only frustrated with the typical strategic planning process but don't feel fully informed to make big, long-term decisions. Instead, she first grounds the organization in 'who they are' to help them prioritize the challenges that lie ahead.

To achieve this, Emily applies her individualized strategic listening methodology with an organization's community, allowing teams to 'see their value' and align their decision-making as an organization, not just the CEO. She helps them find a planning process that fits their needs, not something that is out of the box, which is why most organizations get frustrated with strategic planning!

Important Links and Resources:

Emily Taylor: https://www.linkedin.com/in/emily-taylor-teenybig/

Paper on pre-strategic planning:

https://mailchi.mp/teenybig/you-shouldnt-jump-into-your-next-strategic-plan

Related Episodes:

Episode 21: Investing in the next generation of nonprofit leaders with Andy Robinson

Episode 60: Why bother doing strategic planning?

Episode 70 Values Based nonprofit strategic planning

Episode 90 Five steps to successful nonprofit strategic planning with Carol Hamilton

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In episode 94 of Nonprofit Mission: Impact, Carol Hamilton and Rebecca Epstein discuss the article that Rebecca wrote with  Mistinguette Smith published in the Nonprofit Quarterly in 2023.

Paving a Better Way: What's Driving Progressive Organizations Apart and How to Win by Coming Together. The conversation between Rebecca and Carol covers the intricacies and challenges of leadership and organizational dynamics within the nonprofit sector, particularly in the context of social justice work. Their discussion touches upon generational conflicts, power dynamics, organizational clarity, and strategies for effective leadership, especially in the recent crises we have all experienced over the past several years.

Episode highlights:

Generational and Cultural Dynamics in Nonprofits

[00:08:30] The recent increased conflict within organizations between leaders and staff, often on generational and racial lines. How these conflicts are similar and different to those of the past.

 Addressing Internal Conflicts and Building Resilience

[00:15:30] Conflicts within organizations, such as public call outs and accusations of racism as well as the push for structural changes.

 Organizational Clarity and Strategy

- [00:20:30] The importance of organizational clarity regarding power and decision-making, and how it should reflect an organization's values and strategies.

 The Challenge of Aligning Strategy and Leadership

- [00:25:30] The challenges organizations face in aligning their leadership style with their identity and mission as well as aligning expectations across segments of staff.

 Addressing Trauma in Nonprofits

- [00:35:30] Understanding and addressing trauma embedded in social justice work – the trauma that stems from the issue the organization is addressing, intergenerational trauma, personal and interpersonal trauma. How might trauma at all these levels be addressed responsibly?

Current Trends and Challenges

The dialogue offers nonprofit leaders a range of insights and considerations for fostering healthy, effective, and resilient organizations that can navigate the complexities of social change work.

Guest Bio:
Becca Epstein is a coach and consultant to social justice organizations and their leaders with over 20 years of experience in community organizing, organizational development, and nonprofit leadership. Becca is a co-founder of The Management Center, a former Vice President at Planned Parenthood Federation of America, and a convener of the "Paving a Better Way" working group. Her practice focuses on leaders, organizations, and movements confronting strategic challenges, seeking transformation, and advancing equity and justice. Becca holds an MPA in Nonprofit Management and Public Policy from NYU, a BA in Anthropology from Amherst College, and is a Certified Professional Coach.

Important Links and Resources:

Paving a Better Way: What's Driving Progressive Organizations Apart and How to Win by Coming Together by Rebecca Epstein and Mistinguette Smith

Building Resilient Organizations: Toward Joy and Durable Power in a Time of Crisis by Maurice Mitchell

Learning From an Intergenerational Blowup Over Social Justice by Steve Kaagan & John Hagan 

Rebecca Epstein: https://www.linkedin.com/in/rebecca-epstein-797aa75/

https://www.beccaepsteincoaching.com/

Internal Family Systems - No Bad Parts: https://bookshop.org/p/books/no-bad-parts-healing-trauma-and-restoring-wholeness-with-the-internal-family-systems-model-richard-schwartz/16396062?gad_source=1&gclid=Cj0KCQjw-_mvBhDwARIsAA-Q0Q7ZNqD5nvZg5Rc0AW1G0doLAO72cWnAFeCHvmKdI5QkEjpu1QDdtWIaAtc-EALw_wcB

Polarities - Polarity Partnerships: https://www.polaritypartnerships.com/

Related Episodes:

These articles were also discussed on: 

Episode 75: Co-creation with Carol Hamilton and Danielle Marshall 

Nature of the employee-employer relationship/what is work:

Episode 78: Renegotiating our relationship with work with Carol Hamilton

Episode 85: Building equitable compensation frameworks with Mala Nagarajan

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In episode 93 of Nonprofit Mission: Impact, Carol Hamilton and Pooya Pourak discuss the importance of transparent, impact-centric fundraising, the use of technology for efficiency, and the necessity of fair compensation for nonprofit employees. They delve into the nuances of donor engagement, exploring how to shift from a scarcity mindset to one of abundance and collaboration. They also discuss the potential of AI in the sector, while maintaining the human element that is essential to nonprofit work.

Episode Highlights:

09:40 - Donor Engagement and Trust:

Pooya presents statistics on donor engagement and trust, highlighting the disconnect between nonprofits and donors, and the strategies to improve transparency and communication.

12:00 Language and Fundraising:

The conversation shifts to the language used in fundraising and how it affects donor relationships. They discuss the importance of genuine, mission-aligned connections over transactional interactions.

14:00 Shifting Status Quo Assumptions:

Carol and Pooya discuss how nonprofits can break free from counterproductive practices and adopt strategies that promote long-term sustainability and diversified fundraising sources.

16:30 Nonprofit Ecosystem Complexity:

Pooya reflects on the complexity of the nonprofit ecosystem, including the roles of various stakeholders, from other nonprofits to donors, foundations, and policy.

22:00 Testing Hypotheses in Fundraising:

Pooya details the testing of two hypotheses aimed at increasing generosity and online giving, including the influence of unrestricted donations and the effectiveness of matching gifts.

31:00 The Future of the Nonprofit Sector:

Looking ahead, Pooya anticipates the growing role of AI in the sector and emphasizes the need to balance technological advances with maintaining the sector's human-centered approach.

34:00  Fair Compensation

The interview concludes with Pooya advocating for fair compensation in the nonprofit sector and encouraging a shift from competition to collaboration to enhance collective impact.

Guest Bio:
Pooya Pourak

Pooya is co-founder and CEO of MatchNice, a social impact tech startup on a mission to connect the nonprofit ecosystem and maximize social impact. His team is working on a new kind of impact-centric fundraising platform to increase transparency, engagement and accountability in digital fundraising. Pooya brings 15+ years of experience leading digital transformation across business, government, and now the nonprofit sector. He is the Host and Producer of The Nonprofit Lab, a podcast dedicated to the journey of discovery in the nonprofit sector with an aim to uncover and shake up the status quo. Pooya runs his own consulting practice where he helps our government listen to the needs of diverse stakeholders and put their feedback into action to inform large-scale systems delivery. Pooya holds a Bachelor of Science from Georgia Institute of Technology in Industrial & Systems Engineering and is also a certified yoga instructor.

Important Links and Resources:

https://www.matchnice.org/

https://www.linkedin.com/in/pooyapourak/

Charity Vest https://www.charityvest.org/

Google for Nonprofits https://www.google.com/nonprofits/

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In episode 92 of Nonprofit Mission: Impact, Carol Hamilton and Patton McDowell explore the multi-generational nonprofit workforce, discussing the unique hurdles and opportunities that come with each stage of a non-profit career—from emerging leaders grappling with gaining practical experience to mid-career professionals encountering a plateau, and up to executive directors feeling isolated at the top. They underscore the importance of adaptability, continuous learning, and the benefits of strategic personal planning. 

Show highlights:

Generational Workforce Challenges

Generational Workforce Challenges

- [00:07:00] Discussion on the challenges faced by different generations in the nonprofit sector.

Opportunity and Experience for Emerging Leaders

- [00:08:05] Patton talks about the emerging leader generation facing the issue of opportunity and joy market entry difficulties

Mid-Career Plateau

- [00:19:25] Patton introduces the idea of a "mid-career plateau" and how to overcome it.

Non-Traditional Career Paths

- [00:22:00] Carol discusses lateral moves and specialization as alternatives to traditional progression.

Executive Leadership Loneliness

- [00:24:22] Patton discusses the isolation felt by those in executive leadership roles.

Co-Executive Director Model

- [00:29:00] Carol asks Patton about shared leadership roles and his views on them.

Predictable Turnover

- [00:33:00] Carol reflects on predictable turnover and proactive recruitment approaches.

Organizational Exchanges

- [00:39:10] Patton and Carol discuss the benefits of organizational exchanges and site visits.

Personal Retreat for Leaders - [00:42:20] Patton recommends nonprofit leaders take personal retreats for strategic planning and Carol speaks on her own practice of personal strategic planning.

Guest Bio:
Patton is the Founder of PMA Nonprofit Leadership, a coaching and consulting firm specializing in leadership development, fundraising, and strategic planning for nonprofits. He led fundraising efforts at two universities after starting his career at Special Olympics International. He's a Master Trainer for AFP Global, hosts the podcast Your Path to Nonprofit Leadership, and authored a best-selling book of the same name. He holds a bachelor's degree from UNC Chapel Hill, an MBA from Queens University of Charlotte, and a Doctorate from the University of Southern California. Patton currently serves as an Executive in Residence at the Jeb E. Brooks School of Public Policy at Cornell University.

Important Links and Resources:

Patton McDowell - https://www.linkedin.com/in/pattonmcdowell/

PMA Nonprofit https://www.pmanonprofit.com/

Charlie Gilkey - https://www.productiveflourishing.com/

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In episode 91 of Nonprofit Mission: Impact, Carol Hamilton and George Weiner discuss the intersection of artificial intelligence (AI) and the nonprofit sector. They delve into the significance of AI in the sector, emphasizing the need for strategic adoption and policy development. The conversation then shifts to the integration of AI into everyday tools They cover practical applications of AI and discuss crafting AI policies as well as the potential for AI to enhance nonprofit operations, particularly in grant writing and reporting. 

Episode highlights:

[00:06:00] AI Adoption and Policy in Nonprofits

[00:08:00] Hype Cycle of AI:

[00:11:00] - AI in Everyday Life:

[00:13:00] - AI for Nonprofit Content Creation

[00:15:00]  Crafting Nonprofit AI Policies and Guidelines

[00:16:00] - Integrating AI in Nonprofits:

[00:20:00] - Avoiding Overextension with AI:

[00:24:00] - Practical AI Tools for Nonprofits:

[00:27:00] Time Saving vs. Time Reallocation with AI

[00:29:00]  AI in Grant Writing:

Guest Bio:
George Weiner is the Chief Whaler, WholeWhale.com. He co-founded CTOs For Good, PowerPoetry.org. He is a Dad, and a nonprofit geek.

Important Links and Resources:

WholeWhale.com

George Weiner

Cause Writer AI https://causewriter.ai/

The Smart Nonprofit by Beth Kanter and Allison Fine

https://www.wiley.com/en-us/The+Smart+Nonprofit:+Staying+Human+Centered+in+An+Automated+World-p-9781119818120

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In episode 90 of Nonprofit Mission: Impact, Carol Hamilton goes solo and talks about:

• What strategic planning is and is not

• the five steps to a comprehensive strategic planning process

• Keys to ensuring your plan gets put into action and stays relevant

The five steps are 1. kick off, 2. discovery or listening tour, 3. explore, 4. decide, 5. plan & act

Strategic planning:

• Strategic planning is a structured process for setting priorities for the medium term (3-5 years).

• It involves gathering insights from stakeholders, identifying themes, exploring futures, and making decisions to focus the organization's future in service of its mission.

What it is NOT

• It's not about predicting or controlling the future.

• Just the document, it's about conversations that build alignment and shared understanding.

• It is not just a retreat

Kick Off

• Setting yourself up for success

• Let everyone know what is happening and what is coming

• Pull together a team 

• Equity considerations

Discover

• Go on a listening tour

• Interviews, focus groups, surveys – what will work for you.

• How are you making participation accessible?

Explore

• Share the current state as well as hopes and aspirations

• Explore the wider landscape and ecosystem for trends

• imagine new futures for the organization

Decide

• Prioritize and decide on the future directions and goals: Where will you put your energy?

• Revisit your mission and vision – are they aligned with where you are going?

Plan & Act

• Define action steps, success indicators, and feedback mechanisms.

Keeping the Plan Fresh 

• Agree on a process for reviewing and updating the plan

Important Links and Resources:

Common Mistakes Organizations Make in Strategic planning:

https://www.gracesocialsector.com/store/p13/strategic_plan_mistakes.html

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In episode 89 of Nonprofit Mission: Impact, Carol Hamilton and Miguel Guadalupe discuss

issues of generational engagement in leadership, highlighting the frequent oversight of Generation X and stressing the unique adaptability and valuable perspective that this generation brings to the table. Miguel emphasizes the necessity for Generation X to advocate for recognition in leadership roles, reflecting on a LinkedIn post that sparked a broader conversation about the career stagnation felt by many in his generation. 

Episode highlights:

Don't Forget GenX: underrepresentation and unique contributions of Generation X in leadership and decision-making processes.

Adapting to change: how Generation X's experience with the evolution of technology equips and other big changes over their career equips them with adaptability, a valuable skill set for leadership.

Perpetual Utility player: Many of the Gen Xers who commented on Miguel's LinkedIn post shared the feeling of  being overlooked in their professional lives.

Visibility and Advocacy: Miguel suggests that Generation X should take a lesson from Millenials and Gen Z and take a more assertive stance in advocating for their visibility and leadership opportunities.

Guest Bio:
Miguel Guadalupe is Vice President of Donor and Community Relations at The Bowery Residents' Committee, or BRC in NYC. BRC helps over 10,000 individuals a year suffering from homelessness, mental illness, and addiction with the dignity and compassion they deserve. Miguel manages donor engagement, fundraising, and event planning, as well on service as BRC liaison to local elected officials, community organizations and businesses wherever a BRC program is located. He is also Vice Chair of the National Puerto Rican Day Parade, and helps to produce America's largest cultural celebration, in NYC, while helping to raise and distribute over $200K annually to students attending higher education.

Important Links and Resources:

Miguel's viral LinkedIn post

Miguel Guadalupe on LinkedIn

The Bowery Residents' Committee

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In this enlightening episode, Carol interviews Lisa Hazirjian, a historian turned advocate, as they delve into Lisa's unexpected journey from academia to the forefront of nonprofit advocacy. Through a candid recount of personal challenges and professional transitions, Lisa shares her story, motivations, and the lessons she's learned along the way.

Some of the conversation's highlights:

Motivation for Advocacy: Personal emotions during times of loss and the desire to effect change in public policy were Lisa's primary motivators to engage in advocacy work.

Nonprofit Misconceptions: Lisa corrects the common misconception that nonprofits cannot engage in policy advocacy, stressing that they can and should, as they often hold valuable expertise that can inform policymaking.

Strategic Advocacy: Despite political power dynamics, Lisa argues that effective advocacy is less about which party is in power and more about the ability to influence decision-makers through strategic engagement and communication.

Building Relationships: The importance of building relationships before needing to make an ask is highlighted, with suggestions to conduct surveys and use supporters as effective messengers to lawmakers.

Volunteer Engagement: Discussion of a "ladder of engagement" approach to progressively involve volunteers in advocacy work, starting with simple actions and building up to higher responsibilities.

Training and Responsibility: Emphasizing the need to train volunteers not just for tasks but also for understanding the bigger picture, the narrative includes a personal story demonstrating this practice.

Small Wins and Community: Acknowledging small victories and the value of creating a sense of community among advocates is presented as crucial for maintaining motivation and momentum in long-term policy campaigns.

Guest Bio:
Lisa Hazirjian, PhD, founded Win Together Consulting to help progressive change makers develop strategy, build power, engage supporters, and leverage strengths to achieve their goals. She holds a Bachelor of Arts in Public Policy Studies, Graduate Certificate in Women's Studies, and Ph.D. in U.S. History from Duke University, and is working toward a Nonprofit Leadership Certificate from the Harvard Kennedy School. You can reach Lisa at lisa@wintogetherconsulting.com.

Important Links and Resources:

●      Win Together Consulting

●      https://www.linkedin.com/in/lisahazirjian/

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In episode 87 of Nonprofit Mission: Impact, Carol Hamilton and June Jimenez discuss:

• Making remote-work work for your organization

• Juggling the complex decisions facing nonprofit leaders regarding a potential return to physical offices

• Changing employee expectations

We explore the experiences of organizations that are fully remote, emphasizing the heightened need for intentional connection, care, and frequent virtual interactions to maintain a sense of team and culture. Nonprofits are grappling with diverse approaches, from fully embracing remote work to dealing with financial considerations and strategic implications associated with maintaining physical office spaces. We unpack the myth of culture and innovation being dependent on co-location. We also explore the particular challenges of newer employees in understanding organizational culture when working remotely, and strategies for leaders to help integrate new staff in a virtual environment. 

00:20:30: Decision-making driven by prior investments in physical office spaces

00:21:00 The myth of physical presence as a prerequisite for innovation and organizational culture

00:23:00:** Culture exists in both remote and co-located setups

00:24:30:** Younger employees challenges with integrating with organizational cultures

00:26:00:** Particular challenges for newer generations in navigating office culture remotely

00:28:30:** What leaders need to think about in terms of informal nature of information exchange in physical offices vs. remote settings.

00:29:30:** Strategies for helping new staff integrate, 

00:33:30:** Training and development for managers successful adaptation to remote work

Guest Bio:
June Jimenez  is an organizational development consultant to mission-focused organizations. June's work focuses on the people, systems, processes and technology needed to help organizations deliver their missions while experiencing tremendous change. June brings over 20 years of professional experience to each engagement gained through her work across the nonprofit, government and private sectors. June is a mother to a 10 year old rabble rouser, partner to a retired police and military professional and passionate about social justice. June received her Bachelor's degree from Cornell University and received her Executive MBA from the University of North Carolina at Chapel Hill.

Important Links and Resources:

June Jimenez: https://www.linkedin.com/in/jimenezjune/

Register for the Nonprofit Leadership Roundtable (12/14/23 at 1:00pm eastern): https://www.eventbrite.com/e/760734085127?aff=oddtdtcreator

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In this special episode of Nonprofit Mission: Impact, host Carol Hamilton celebrates four years of podcasting and reflects on the lessons learned from her 100+ episode journey. The podcast, aimed at nonprofit leaders striving to build a better world without martyrdom, offers practical advice, deep analysis, and engaging conversations. This episode gathers insights from various guest experts, focusing on key themes such as cultivating healthy organizational cultures, prioritizing progress over perfectionism, ensuring work-life balance, and infusing joy and creativity into the nonprofit sector. The discussion underscores the importance of aligning organizational values with actions, fostering inclusive and supportive environments, and advocating for the resources needed to achieve meaningful change.

Episode Highlights

Key Lessons from 100 Episodes & Imagining a Healthier Nonprofit Sector

03:31

Carol shares ten essential lessons learned, emphasizing the importance of diverse, equitable, and inclusive cultures, the dangers of overwork, and the value of focusing on relationships and progress over perfection.

Progress Over Perfection

06:28 

Pooya Pourak discusses the importance of favoring progress over perfectionism, embracing continuous improvement, and cultivating a growth mindset to drive meaningful social change.

Action Bias

09:15 

Susan Kahan highlights why analysis paralysis is common in the sector. She describes the need to make decisions and take action, even if imperfect, and the value of celebrating small wins to foster progress and avoid burnout.

Setting Guardrails and Modeling

13:51 

Dr. Orletta Caldwell offers practical steps for leaders to establish clear values in support of your nonprofit mission, support work-life balance, and create a culture where it's okay to be human while striving to do good work.

Planning Realistically 20:42 - 25:40

Sarah Olivieri advises on planning realistically, working within your nonprofit organization's capacity, and using visual tools to manage workloads and avoid overcommitment.

Infusing Joy and Creativity into Nonprofit Work

25:41 - 33:18

Erin Allgood shares strategies for infusing joy and creativity into the nonprofit workplace, emphasizing the importance of building strong relationships and creating a culture of fun and innovation.

Advocating for the Resources Your Team Needs

33:19 

Reva Patwardhan calls on nonprofit leaders to advocate for their organizations' needs, ensuring they have the resources necessary to meet goals without sacrificing well-being.

Important Links and Resources:

Erin Allgood - https://www.allgoodstrategies.com/

Dr. Orletta Caldwell - https://beyondexisting.com/

Susan Kahan - https://sapphirefundraisingspecialists.com/

Sarah Olivieri - https://www.pivotground.com/

Reva Patwardhan - https://www.greatergoodcoaching.org/

Pooya Pourak - https://www.matchnice.org/

Liberating Structures - https://www.liberatingstructures.com/

Related Episodes:

Episode 50 - Why more money and more staff isn't always the answer for nonprofits

Episode 62 - Healthy nonprofit organizational culture highlights, part 1

Episode 63: Healthy nonprofit organizational culture highlights part 2

Episode 78: Renegotiating our relationship with work

Episode 98: Declining interest in nonprofit leadership

Episode 100:  10 Lessons from 100 Episodes

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In episode 86 of Nonprofit Mission: Impact, Carol Hamilton joins with Danielle Marshall for another learning out loud episode where we do a deep dive into a topic. Today we focused on cultural competence or cultural humility and talked about ways for people to work on and enhance their cultural competence. 

Danielle defines cultural competence as the ability to navigate interactions effectively across diverse cultures, emphasizing the importance of valuing differences and recognizing that no social identity is a monolith. While it is easy to think that finding the time to improve your cultural competence is too hard, Danielle offers a practical five-step approach:

1. Assess your starting point, 

2. Set your learning goals, 

3. Creating a learning schedule, 

4. Identify learning resources

5. Continuously monitoring and adjusting the learning plan.

Both discuss the significance of accountability partners and participating in both affinity and multicultural groups. They stress the need for ongoing self-monitoring and adaptability in the pursuit of cultural competency.

Highlights:

- [00:07:16] Definition of Cultural Competence; Cultural Competence/Cultural Humility

- [00:17:16 Five Actionable Steps for Nonprofit Leaders in Building Cultural Competence

- [00:23:16] Cultural competence learning plan 

- [00:33:16] Accountability partners and affinity groups 

- [00:39:16] Continuous learning journey

Guest Bio:
Danielle is an inclusive leader focused on strengthening collaboration among teams, leaders, and stakeholders to foster problem-solving, create solutions, and improve culture. She finds her inspiration in leading systemic change work that promotes equity and inclusion. 

Danielle founded Culture Principles in response to a persistent need to operationalize Racial Equity, Diversity, and Inclusion metrics, centering REDI goals and creating accountability systems. She supports clients through her Mapping Equity Framework focused on Unearthing Knowledge, Elevating Strategy, and Transforming Sustainability. She centers her work around organizational assessment, racial equity learning intensives, and the development of racial equity action plans. Understanding that each organization arrives at this work from different perspectives, she utilizes assessment in building a customized strategy for each unique partner. Previously Danielle served as a non-profit leader for 20+ years and today works on strategy development that enables nonprofits to achieve equitable mission-driven results. Danielle holds a Master's degree in Industrial-Organizational Psychology from Louisiana Tech University and draws on her background as an I/O psychologist in applying a racial equity lens to organizational policies, practices, and programs. She is a Certified Diversity Professional (CDP)/ Executive Coach (ACC).

During her playtime, you can find Danielle traveling, knitting, and kayaking in all 50 states.

Important Links and Resources:

• Register for the Nonprofit Leadership Roundtable - Thursday, December 14th from 1-2 PM Eastern: https://www.eventbrite.com/e/nonprofit-leadership-roundtable-tickets-760734085127?aff=oddtdtcreator

• Intercultural Development Inventory: https://www.idiinventory.com/

• Learning Plan template: https://www.gracesocialsector.com/store/p12/Professional_Learning_Plan.html

• The Farewell: https://en.wikipedia.org/wiki/The_Farewell_(2019_film)

• Sitting Pretty: https://bookshop.org/p/books/sitting-pretty-the-view-from-my-ordinary-resilient-disabled-body-rebekah-taussig/15391717?ean=9780062936790&gclid=CjwKCAiA9ourBhAVEiwA3L5RFoeTeGjbEOkDEOnqdXtTtl-IKnlhB3booxq0JCsSWUxy2DPPN_zNRxoCJnEQAvD_BwE

• Code Switch: https://www.npr.org/podcasts/510312/codeswitch

• https://www.culture-principles.com/

• https://www.linkedin.com/in/danimarshall/ 

Be in Touch:

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In episode 85 of Nonprofit Mission: Impact, Carol Hamilton and Mala Nagarajan discuss organizational development, compensation structures, and critical discussions within nonprofit organizations. They explore the limitations of market-based compensation, the concept of a thriving wage, and the importance of aligning organizational values with employee compensation. Mala emphasizes the need for transparent and comprehensive approaches to compensation, touching on various factors such as areas of responsibility, risk assessment, and the significance of understanding one's relationship with money. In addition they explore how to integrate compensating for the emotional labor required in a role. They discuss the complexities of legal considerations and highlight the need for organizations to reevaluate traditional practices to foster a more equitable and holistic work environment.

Highlights:

02:27: Creating equitable compensation models for organizations

04:50: Principles underpinning the work 

08:16: The importance of interdependence 

13:08- Transparency in compensation 

16:21 Emotional labor and compensation

26:00 - Recognizing individual strengths and aligning them with organizational roles beyond just financial incentives

32:00 - Biases and values embedded in market-based compensation structures

37:00 - Implementing a thriving wage, distinct from a living wage 

45:00 - The "conditions for readiness" necessary for successful implementation 

53:00 - Assessing risk tolerance 

Guest Bio:
Mala Nagarajan is a senior HR consultant who works with nonprofit organizations rooted in racial and social justice values. She is driven by a vision of strong organizations working collaboratively toward a common purpose and approaches her HR work with a values-aligned, people-centered, and movement-oriented lens. Mala is a consultant with RoadMap, a national network of consultants who work with social justice organizations. She helped organize RoadMap's HR/RJ (racial justice) working group. Mala has developed an innovative Compensation Equity Process and Calculator™ that reverse-engineers supremacy out and re-engineers equity in. It's an evolving approach accompanied with a custom tool that organizations can use to shift from a market-based to an anti-racist compensation model that centers those living at the intersections of multiple marginalized communities.

Important Links and Resources:

Mala Nagarajan - https://www.linkedin.com/in/malanagarajan/

Vega Mala Consulting | www.vegamala.com 

The MIT Living Wage Calculator: https://livingwage.mit.edu/

Hidden Brain episodes on budgets: https://hiddenbrain.org/podcast/money-2-0-why-we-bust-our-budgets/

Learn more about Mala's compensation work here: Fund the People: Compensation Philosophy, NPQ-Compensation Equity: A Values-Based Framework & Implementation Guide, Top Tips to Stop Widening the Wealth Gap, Why Radical Human Resources is Critical for Movement Organizations, Equitable Compensation is a Risk Worth Taking, Brave Questions: Recalculating Pay Equity, Don't Put Metal in the Microwave and other Compensation Myths, Transforming the Workplace: HR Innovations, Pay Scale Equity Process and Calculator.  

HR resources: RoadMap Consulting: Human Resources and Justice: Addressing Racism and Sexism in the Workplace. Washington Nonprofits: Workers in Nonprofits. The Management Center: Making Compensation More Equitable.

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In episode 84 of Nonprofit Mission: Impact, Carol Hamilton and Heather Burright discuss:

how strategic planning, implementation and staff and volunteer skills development all fit together.  We delve into the critical aspects of strategic planning and its effective implementation. I highlight the importance of aligning the implementation plan with the organization's regular processes and cycles, emphasizing the need for a shorter time frame for implementation, typically six months to a year. I also talk about the significance of continuous evaluation, tracking progress, and making necessary adjustments to ensure the successful execution of the plan.

The conversation underscores the pivotal role of understanding and addressing the skills gap within the organization. Heather discusses how to identify the skill gaps that will undermine the success of your strategic plan and then the essential elements of creating a training program, focusing on relevance, meaningfulness, and a touch of fun to engage employees effectively. She emphasizes the importance of custom competency models and the value of building cross-functional relationships and trust within the organization to facilitate successful change management.

Episode outline:

(00:07:07) Strategies for Successful Strategic Planning Implementation Planning
(00:11:09) Integrating implementation into your regular practices

(00:12:36) Why training is a key piece to strategic plan implementation

(00:16:11) Maximizing Impact Through Whole Organization Involvement

(00:24:29) Listening to People: Key to Change Management

Guest Bio:
Leveraging 15 years of experience, Heather Burright, founder and CEO of Skill Masters Market, specializes in creating dynamic, people-centric solutions that drive business goals.  With her comes expertise in strategies for diversity, equity, and inclusion; instructional design; and change management.  She's dedicated to identifying core competencies that are needed to see real results and to creating the learning strategies and solutions needed to develop those competencies.  

Important Links and Resources:

Heather Burright: https://www.linkedin.com/in/heather-burright/ 

Skills Masters Market: https://www.skillmastersmarket.com/

Learning for Good podcast: https://podcasts.apple.com/us/podcast/learning-for-good-podcast-learning-and-development/id1621971310

Standards for Excellence Institute: https://standardsforexcellence.org/ 

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In episode 83 of Nonprofit Mission: Impact, Carol Hamilton and Alexander Lapa delve into the benefits of using a Customer Relationship Management (CRM) system like Salesforce for nonprofits. These include improved data management and streamlined processes. Alexander shares his expertise in setting up and optimizing CRM tools for nonprofits. He explains why having a consultant to guide organizations through the complexities of finding the right tool to meet where they are in their stage of development is helpful. The conversation also explores challenges in fully utilizing a CRM system and the need for training and support to empower users as well executive sponsorship. Integration, AI, and organizational culture in nonprofit CRMs are also discussed.

Episode Outline:

(00:08:30) Benefits and Challenges of Using a CRM
(00:13:36) Leveraging CRM for Effective Communication
(00:18:28) Integration and AI in Nonprofit CRMs
(00:23:40) Challenges with CRM Adoption

Guest Bio:

Alex is a Salesforce Architect & Advisor who helps nonprofits improve their social impact. He has 10 years of Salesforce and nonprofit experience and 20 years of CRM experience.

Aside from working on CRM projects, Alex is host of "Agents of Nonprofit". It's a weekly podcast that interviews guests about products and services which help nonprofits. It's often discusses the benefits of technology, and currently has nearly 70 published episodes.

Alex also shares his experience in a short daily email, helping junior Salesforce consultants level-up their knowledge, deal with challenging clients, and advocate for a digital nomadic lifestyle.

Episode Links:

https://dryadconsulting.com/welcome

https://www.linkedin.com/in/alexanderlapa

https://podcast.agentsofnonprofit.com/

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In episode 82 of Nonprofit Mission: Impact, Danielle Marshall and Carol Hamilton have another 'learning out loud' conversation where we delve into the evolving landscape of nonprofit work, focusing on key themes:

🔥  Burnout and Beyond: We kickstart the discussion by addressing the prevalent issue of burnout, which has long haunted the sector. Discover how it has been exacerbated by recent events and how individuals and organizations are tackling it head-on.

🌟  Redefining Success: We dive deep into the changing definitions of success. It's no longer just about productivity and traditional measures. Learn how individuals are crafting new narratives and aligning their actions with their values.

💡  Deepening Impact: Explore the shift from relentless scaling to strategic deepening. We uncover innovative approaches to maximize impact, even with limited resources.

💼  Resource Reallocation: Get insights into how nonprofits are rethinking resource allocation. It's not just about budgets but also about investing time, human resources, and energy more intentionally.

🎯  Mission Focus: Discover the power of niche specialization. What are you doing to hone your focus to prevent mission drift and build confidence in your abilities? Do you have time built into your day or week for intentional and quiet reflection and strategic thinking?

🤝  Collaboration and Partnerships: We explore the art of collaboration and how nonprofits are building meaningful partnerships, passing tasks, and referrals, all while fostering trust and growth.

🌈 Well-Being and Productivity: Learn about the importance of individual and team well-being. How are you incorporating joy and playfulness into your life – inside and outside of work?

Timestamped Outline:

(00:03:47) Reevaluating values and redefining success during the pandemic
(00:07:37) Fostering Internal Cohesion for Organizational Success
(00:10:09) Redefining success through thoughtful resource allocation
(00:14:19) Narrowing focus for increased impact and success
(00:22:33) Creative thought organization with mind mapping

(00:36:59) Redefining emergencies and prioritizing strategic thinking

Guest Bio:
Danielle is an inclusive leader focused on strengthening collaboration among teams, leaders, and stakeholders to foster problem-solving, create solutions, and improve culture. She finds her inspiration in leading systemic change work that promotes equity and inclusion.

Danielle founded Culture Principles in response to a persistent need to operationalize Racial Equity, Diversity, and Inclusion metrics, centering REDI goals and creating accountability systems. She supports clients through her Mapping Equity Framework focused on Unearthing Knowledge, Elevating Strategy, and Transforming Sustainability. She centers her work around organizational assessment, racial equity learning intensives, and the development of racial equity action plans. Understanding that each organization arrives at this work from different perspectives, she utilizes assessment in building a customized strategy for each unique partner.

Previously Danielle served as a non-profit leader for 20+ years and today works on strategy development that enables nonprofits to achieve equitable mission-driven results. Danielle holds a Master's degree in Industrial-Organizational Psychology from Louisiana Tech University and draws on her background as an I/O psychologist in applying a racial equity lens to organizational policies, practices, and programs. She is a Certified Diversity Professional (CDP)/ Executive Coach (ACC).

During her playtime, you can find Danielle traveling, knitting, and kayaking in all 50 states.

Episode Links:

●      Reflection tools:

o   Link to weekly review on Grace website

o   Link to 6 month review on Grace website

●      https://www.culture-principles.com/

●      https://www.linkedin.com/in/danimarshall/

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📚Find the books referred to on Nonprofit Mission: Impact

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In episode 81, Carol Hamilton and Mary Hiland discuss the challenges and strategies of nonprofit executive directors working with their boards. They explore the importance of leaving a legacy and sharing knowledge, and how it inspired Carol to start her podcast, Mission Impact. Mary's book, "Love Your Board," is also discussed, focusing on the primary sources of trouble for executive directors when working with their boards. The conversation delves into the dimensions of capacity, connection, and culture within a board. They highlight the significance of building trust in board relationships and challenging assumptions in board recruitment. Additionally, they emphasize the need for emotional connection and individual check-ins with board members.

Episode Outline:

(00:08:52) Dimensions of Board Challenges
(00:15:11) Building Trust in Board Relationships
(00:21:39) Challenging Assumptions in Board Recruitment
(00:27:55) Board Member Engagement

Guest Bio:

Mary Hiland Ph.D. is a nonprofit governance expert and leadership development consultant dedicated to helping nonprofit leaders lead effectively. Mary has over forty years' experience in the nonprofit sector – both as an executive and as a board member. She has been consulting and coaching nonprofit leaders for 20 years. Mary is a speaker, published author, researcher, and a business professor at her local community college. She is author of the #1 international best-seller: Love Your Board! The Executive Directors' Guide to Discovering the Sources of Nonprofit Board Troubles and What to Do About Them (2021) And Mary is a contributing author to four other nonprofit leadership books. Mary is the founder and host of the podcast: Inspired Nonprofit Leadership

Episode Links: 

Hiland Consulting:  https://www.hilandconsulting.org/

Inspired Nonprofit Leadership:

https://podcasts.apple.com/us/podcast/inspired-nonprofit-leadership/id1446218521

Talk with Mary: talkwithmary.com

Alliance for Nonprofit Management: https://allianceonlinecommunity.org/

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In episode 80 of Nonprofit Mission: Impact, Carol Hamilton goes solo to celebrate several of the nonprofits that support and enrich her life.

Nonprofit organizations play a crucial role in enriching our lives and communities in various ways. Carol discusses:

• Several organizations that support her brother who is deaf, autistic and developmentally disabled and help her and her family advocate for him, helping him live as fulfilling a life as possible.

• Organizations that have been part of making her local river, the Anacostia, less polluted and more fun to kayak.

• Organizations that make biking in DC better. 

Important Links:

The Arc of Montgomery County: https://thearcmontgomerycounty.org/

By Their Side: https://www.bytheirside.org/

The Sibling Leadership Network: https://siblingleadership.org/

The Anacostia Watershed Society: https://www.anacostiaws.org/

The Anacostia Riverkeeper: https://www.anacostiariverkeeper.org/

Washington Area Bicyclist Association: https://waba.org/

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In this podcast episode, Carol Hamilton and Susan Kahan discuss the importance of donor trust and nonprofit accountability. They challenge misconceptions about fundraising, such as the focus on overhead costs and the belief that it is a necessary evil. They argue for reframing negative attitudes towards fundraising in order to build confidence. The conversation also addresses the "overhead myth" in the nonprofit sector and emphasizes the need to invest in staff and create a healthy organizational culture. They discuss the challenges of asking for larger donations and stress the value of building relationships and learning from others in the field. They also highlight the importance of building a culture of philanthropy within nonprofit organizations and using donor feedback to improve programs. Overall, the conversation emphasizes the need for effective fundraising strategies and the importance of transparency and accountability.

Highhlights:

(00:00:01) Donor Trust and Nonprofit Accountability

(00:06:05) The Overhead Myth

(00:12:19) Building Confidence in Fundraising

(00:18:07) Building Relationships in Fundraising

(00:24:13) Building a Culture of Philanthropy

(00:30:47) The Challenges of Nonprofit Fundraising

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In episode 78 of Nonprofit Mission: Impact, Carol Hamilton celebrates Mission: Impact's 3rd anniversary and goes solo to talk about:

• The rise of the "dream job"

• How people are reconsidering the role of work and career in their lives

• The shadow side to pursuing your passion
  
  

Important Links and Resources:

• Work Won't Love You Back by Sarah Jaffee

• The Good Enough Job by Simone Stolzoff

• The Sum of Us: How Racism Hurts Everyone by Heather McGhee

• Can't Even: How Millennials Became the Burnout Generation by Anne Helen Petersen

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📚Find the books referred to on Nonprofit Mission: Impact

👥 Like what you heard? Please share the podcast with a colleague or friend

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😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 77 of Nonprofit Mission: Impact, Carol Hamilton and Devon Lawrence discuss

• How systems can benefit your fundraising work

• What you can do to make your donors feel appreciated

• The importance of small gestures in your fundraising strategy

Guest Bio:
Devon Lawrence is the Founder and Principal of Clark Lawrence Consulting, Inc. For 10+ years she has worked with non-profits of all sizes, both domestic and international, to advance their capabilities around development operations, fundraising events, project management and leadership. Her clients have praised her ability to be well attuned to the needs, opportunities, and challenges of non-profit organizations and her reliability as a source of guidance on fundraising and organizational development. Devon currently serves on the boards of the Bowery Residents' Committee (BRC) and Association of Nonprofit Specialists. She lives in New York City with her husband and two-year old son.

Important Links and Resources:

• https://www.clarklawrenceconsulting.com/ 

• https://www.linkedin.com/in/devon-lawrence-417750a/ 

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In episode 103 of Nonprofit Mission: Impact, Carol Hamilton, Tip Fallon, and Stephen Graves explore the nuances of diversity, equity, and inclusion (DEI), exploring the differences between inclusive and equitable leadership. The conversation highlights the importance of not only representation but also the behavior and mindset of individuals within organizations, emphasizing the need for fairness and addressing power imbalances.

This episode provides valuable insights for nonprofit leaders seeking to cultivate more equitable and inclusive organizations, emphasizing the importance of self-reflection, systemic change, and embracing humanity in leadership.

Episode highlights:

Defining DEI

[00:8:08]

• Defining DEI: The conversation begins with an exploration of what diversity, equity, and inclusion mean to each participant and how their understanding has evolved over time.

Equitable Nonprofit Leadership

[00:08:50]

• Inclusive vs. Equitable Leadership: Distinguishing between inclusive and equitable leadership, emphasizing the importance of fairness and addressing power imbalances.

• Equity's Challenges: The challenges of equity, particularly in recognizing and confronting one's own complicity in perpetuating inequitable systems.

DEI is more than Representation 

[00:13:44]

• Representation and Behavior: The disconnect between representation and actual behavior within organizations, noting that diverse representation does not guarantee equitable or inclusive practices.

[00:21:30] - Practical Strategies for Equitable Leadership

- Concrete examples to create more equitable hiring practices.

- Piloting inclusive structures and the importance of leaders doing their own self-work to understand their privilege and responsibility.

00:28:30 - Hippy Dippy or Innovation

- The resistance to DEI initiatives and the perception of these efforts as "soft" or "extra."

- The financial implications of not addressing DEI, including lost productivity and customer base.

- Questioning the fundamental purpose of organizations and the costs of maintaining exploitative practices.

00:38:30 - Embracing Humanity in Leadership

- The cultural barriers to embracing emotions and humanity in the workplace.

- The need for leaders to create psychologically safe environments and to see employees as whole human beings.

Guest Bios:

Tip Fallon partners with leaders and teams to create effective and equitable organizations. He became interested in leadership and creating inclusive cultures at a young age, growing up in an area that had substantive racial, ethnic, and socio-economic diversity, and as the son of an immigrant in a multiracial family. Coming from a predominantly working class neighborhood, he also saw the impact any leader can have at all levels of society and particularly the effects leaders have on those who are most marginalized. These life experiences inform his philosophy that good leadership  is equitable leadership. Tip has worked with dozens of organizations ranging from community based nonprofits to organizations with international reach including the Federal Aviation Administration, Annie E. Casey Foundation, and The Nature Conservancy. He has taught as an adjunct faculty member for ten years in Organization Development and DEI programs at American University and Georgetown University. He holds degrees in Mechanical Engineering (B.S.), Organization Development (M.S.), and is a Certified Professional Diversity Coach (CPDC).

_____________________________________________

Stephen Graves

Born in Greenwood, South Carolina to a pair of faith-driven educators, the values of service and lifelong learning were instilled in Stephen Graves from an early age. These values, coupled with spiritual lessons from an upbringing in the Black Baptist church, shaped Stephen's social consciousness for understanding the inherent worth every person has in life and addressing the historical and present injustices inhibiting people from fully realizing their worth. With this awareness, Stephen pursued a mission-driven path, ensuring people have a sense of respect, dignity, and belonging to live and thrive in a multicultural world. For over a decade, Stephen has consulted and advised leaders and organizations of all sizes and sectors on focus areas such as People & Culture, Leadership & Professional Development, Language Access, Health Equity, and Patient Advocacy. Stephen earned his Master in Health Administration from the Medical University of South Carolina. He holds an Executive Certificate in Diversity, Equity & Inclusion from Georgetown University.

Important Links and Resources:

🔗 Tip Fallon

🔗 Stephen Graves

🔗 All In Consulting Co.

More Women work at Nonprofits so Why do Men end up Leading Them

https://hbr.org/2024/04/more-women-work-in-nonprofits-so-why-do-men-end-up-leading-them

Jay Z - Feeling It: ​​ Feelin' It

Related Episodes:

Episode 62: Highlights of healthy nonprofit organizational cultures, part 1

Episode 63: Highlights of healthy nonprofit organizational cultures, part 2

Episode 86: Building your cultural competence 

Episode 92: Three stages of nonprofit leadership

Episode 97: The business imperative of facing climate change

Episode 102: The Nonprofit board's duty of foresight

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In episode 76 of Nonprofit Mission: Impact, Carol Hamilton and Erin Allgood discuss

• How it's not all on your shoulders to fix – even if it can feel that way sometimes.
• Why each organization does not have to tackle everything – deciding what is the part of the problem that you will work on and what are you really suited to focus on – and who else is working in your space whose work complements yours is so important

• How a theory of change can help you make decisions between the many options and directions you might go – and your many good ideas!

Guest Bio:
Erin Allgood helps organizations and individuals who give a damn create real impact. As the founder of Allgood Strategies, Erin helps socially-conscious organizations with strategic planning, organizational development, and leadership coaching. Her services focus on catalyzing social change at the systems, organizational, and individual levels.

Important Links and Resources:

• Listen to Erin's Podcast!

• https://www.allgoodstrategies.com/ 

• https://www.linkedin.com/in/erinallgood/ 

• https://www.instagram.com/allgoodstrategies/?hl=en 

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In episode 75 of Nonprofit Mission: Impact, Carol Hamilton and Danielle Marshall discuss

• Our meaning making brains and the stories we make up about each other

• Challenges that progressive organizations are having with the mismatch in expectations across generations

• Why a reflexive anti-leadership stance from front line staff misses much of the nuance and reality facing organization leaders

Guest Bio:
Danielle is an inclusive leader focused on strengthening collaboration among teams, leaders, and stakeholders to foster problem-solving, create solutions, and improve culture. She finds her inspiration in leading systemic change work that promotes equity and inclusion. 

Danielle founded Culture Principles in response to a persistent need to operationalize Racial Equity, Diversity, and Inclusion metrics, centering REDI goals and creating accountability systems. She supports clients through her Mapping Equity Framework focused on Unearthing Knowledge, Elevating Strategy, and Transforming Sustainability. She centers her work around organizational assessment, racial equity learning intensives, and the development of racial equity action plans. Understanding that each organization arrives at this work from different perspectives, she utilizes assessment in building a customized strategy for each unique partner. Previously Danielle served as a non-profit leader for 20+ years and today works on strategy development that enables nonprofits to achieve equitable mission-driven results. Danielle holds a Master's degree in Industrial-Organizational Psychology from Louisiana Tech University and draws on her background as an I/O psychologist in applying a racial equity lens to organizational policies, practices, and programs. She is a Certified Diversity Professional (CDP)/ Executive Coach (ACC).

During her playtime, you can find Danielle traveling, knitting, and kayaking in all 50 states.

Important Links and Resources:

• Building Resilient Organizations: Toward Joy and Durable Power in a Time of Crisis

• Paving a Better Way: What's Driving Progressive Organizations Apart and How to Win by Coming Together

• Ladder of Inference

• https://www.culture-principles.com/

• https://www.linkedin.com/in/danimarshall/ 

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In episode 74 of Nonprofit Mission: Impact, Carol Hamilton and her guest, Veronica LaFemina discuss

• Why big change initiatives often fail 

• A map of how to get from A to B may not be sufficient

• The role of a key leader visibly supporting the change is so key 

• Why radio silence is a bad sign

Guest Bio:
Veronica LaFemina is Founder and CEO of LaFemina & Co., an advisory firm supporting nonprofits and social impact businesses at the intersection of strategy, culture, communications, and change management. Veronica partners with organizations and their leaders to go beyond what "looks good on paper" to focus on what works well in real life. She is a leader, strategist, facilitator, trusted advisor, and certified change management professional with nearly two decades of experience as a senior executive at national U.S. nonprofit organizations and a high-impact consultant. Her work has been featured by Inc. Magazine, the Today Show, NPR, CNN, Capterra, and in news outlets nationwide.

Important Links and Resources:

• Innovation Curve (explanation)

• Innovation Curve (graphic)

• Success 2.0: The Obstacles You Don't See - Hidden Brain

• https://lafemina.co/

• https://www.linkedin.com/in/vlafemina/

• Mission: Impact is a finalist for the Sonic Bloom awards!

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In episode 73 of Nonprofit Mission: Impact, Carol Hamilton and her guest, Cindy Wagman discuss:

• The impact social taboos around money have on fundraising

• Getting to know your donors as real people

• How to make your donors feel good about their giving

Guest Bio:

Cindy Wagman is the President & CEO of The Good Partnership. She helps small nonprofits raise more money and reluctant fundraisers learn to love fundraising.

Important Links and Resources:

• https://www.thegoodpartnership.com/ 

• https://cindywagman.com/

• https://www.instagram.com/thegoodpartnership/?hl=en

• https://www.linkedin.com/in/cindywagman/?originalSubdomain=ca

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In episode 72 of Nonprofit Mission: Impact, Carol and her guest, Lauren Brownstein discuss:

• How to be well while you are doing good 

• What passion exploitation is and why it is important to your organization

• Why self-care is an organization's responsibility as much as an individual's

Guest Bio:
Lauren Brownstein is the author of Be Well, Do Good: Self-Care and Renewal for Nonprofit Professionals and Other Do-Gooders. She has been working in philanthropy for more than 30 years as a fundraiser, educator, program manager, and administrator. She helps nonprofit organizations, philanthropists, and grant makers achieve their goals through PITCH, LLC, her fundraising and philanthropy consulting practice. As a reflection of her commitment to philanthropy and volunteerism, Lauren has served on the boards of several nonprofits and has volunteered extensively in the community. She was a certified foster parent before adopting a child from the foster care system. She earned a Masters in Teaching in Museum Education from the George Washington University and a Bachelors with High Distinction from the University of Virginia. She lives in the Washington, DC area.

Important Links and Resources:

• Best Self Journal - Original Format

• pitchconsulting.com

• https://www.linkedin.com/in/pitchconsulting/

• https://twitter.com/ljbrownstein 

• Best Self Icebreaker Deck

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In episode 71 of Nonprofit Mission: Impact, Carol and her guest, Dr. Orletta Caldwell discuss:

• The unique challenges facing African-American-led nonprofits

• Why no one owns a nonprofit

• The invisible history of African-American led nonprofits since 1693

Guest Bio:
Dr. Caldwell is a passionate and qualified educator and nonprofit management specialist. Caldwell brings more than 30 years of administrative and leadership experience to the CEO of Beyond Existing Enterprises. Highlights of a stellar and diverse career include Executive Director, Camp Baber, and Assistant Professor at Grand Rapids Community College. She has served in many professional and volunteer capacities, including Tech Soup, the Community Development Advocates of Detroit (CDAD), Metro Detroit Council of Christian Churches, Urban Renewal Commission for the city of Colorado Springs, Colorado; Board Member/Secretary, Association of Gospel Rescue Missions and the Southfield Downtown Development Authority for Southfield, Michigan. She earned her Bachelor of Public Affairs from Wayne State University, Master of Science in Management from Cardinal Stritch, and Ph.D. in Public Policy & Administration specializing in Nonprofit Management from Walden University.

Important Links and Resources:

• Albert Bandura social learning theory

• Black ED Network

• Beyond Existing Enterprises

• https://www.linkedin.com/in/ocaldwell/

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In episode 70 of Nonprofit Mission: Impact, Carol goes solo to discuss:

• Keeping your strategic plan from just sitting on the shelf

• How approaching planning from a strengths-based perspective brings more joy

• 4 key questions to ask to keep your plan relevant

Important Links and Resources: 

• Common Mistakes Organizations Make with Strategic Planning

• http://www.gracesocialsector.com/design-your-organizations-future.html 

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In episode 69 of Nonprofit Mission: Impact, Carol and her guest, Jeanne Bell discuss:

• Why internal culture needs to support your external strategy for success

• How to integrate organizational strategy into implementation

• How creating interdisciplinary spaces for strategy discussion enhance inclusion and leadership development

Guest Bio:

Jeanne Bell is co-founder of JustOrg Design. She has consulted on nonprofit strategy and organizational change for over 20 years. From 2018 to 2022, Jeanne curated Nonprofit Quarterly's Leading Edge Program, recruiting and presenting nonprofit practitioners advancing more equitable nonprofit leadership practices. Previously, Jeanne led CompassPoint Nonprofit Services, one of the country's premier leadership and capacity-building organizations. While serving as CEO, Jeanne also chaired the board of the Alliance for Nonprofit Management, a national association of nonprofit capacity builders and academics. She currently serves on the boards of Community Works and Borealis Philanthropy. She has a Masters in Nonprofit Management from the University of San Francisco. Jeanne loves living in San Miguel de Allende, Mexico.

Important Links and Resources:

• Process and Practice: Linking Organizational Strategy and Race Equity Work

• Natalie Diaz 

• https://www.justorgdesign.com/

• https://www.linkedin.com/in/jeanne-bell-a9498a1/ 

• Turning Towards Each Other: A Conflict Handbook

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In episode 68 of Nonprofit Mission: Impact, Carol and her guest, Amanda Kaiser discuss:

• How to successfully engage members

• Why value is not the only variable you need to pay attention to

• How to more effectively set members and volunteers up for success at each stage of engagement

Guest Bio:

Amanda Kaiser is a member engagement strategist and author of Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities. As a researcher, author, and co-creator of the Incubator Series and the New Member Engagement Study, she is at the forefront of exploring how member and attendee engagement is rapidly changing within professional communities. 

Important Links and Resources:

• Virtual Networking Incubator Report

• Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities

• New Member Engagement Study

• https://amandaleakaiser.com/ 

• https://www.linkedin.com/in/amandakaiser/ 

• https://twitter.com/AmandaLeaKaiser 

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In episode 67 of Npnprofit Mission: Impact, Carol and her guest, Rhea Wong discuss:

• Why mindset is so important for accidental fundraisers

• How to fundraise with your donor's experience in mind 

• What letting go of your script and your pitch can do for your fundraising efforts

Guest Bio:
Rhea helps nonprofits raise more money. Though she has deep experience with institutional, corporate and event fund-raising, she is passionate about major individual donors and helping organizations to establish individual giving programs. She has raised millions of dollars in private philanthropy and is passionate about building the next generation of fundraising leaders. She has become a leader in the New York nonprofit community and is a frequent educational commentator in the media. She has been recognized with the SmartCEO Brava Award in 2015 and NY Nonprofit Media's 40 under 40 in 2017. Rhea lives in Brooklyn with her husband. When she is not raising money for causes she loves, she can be found hosting her podcast, Nonprofit Lowdown, promoting her newest book Get that Money, Honey! or onstage as a newbie stand-up comedian in downtown Brooklyn.

Important Links and Resources:

• https://www.rheawong.com/

• https://www.rheawong.com/podcast/

• https://www.linkedin.com/in/rheawong/

• https://twitter.com/consultingrhea?lang=en

• https://www.instagram.com/rheawongconsulting/?hl=en 

• https://www.facebook.com/rheawongconsulting/ 

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In episode 102 of Nonprofit Mission: Impact, Carol Hamilton and Jeff De Cagna discuss the concept of the "duty of foresight," stressing the need for boards to prepare for future challenges. They critique traditional leadership paradigms and promote stewardship as a more inclusive and effective approach. The conversation covers various topics, including the evolution from VUCA to BANI and the need to challenge orthodox beliefs to create resilient and forward-thinking organizations.

Episode highlights:

Duty of Foresight

[00:07:00] - [00:010:00]

- the concept of the "duty of foresight."

- the importance of boards anticipating future challenges and preparing accordingly.

Evolution from VUCA to BANI

[00:14:00] - [00:17:30]

- the shift from VUCA (volatile, uncertain, complex, and ambiguous) to BANI (brittle, anxious, non-linear, and incomprehensible).

Challenging Orthodox Beliefs

[00:19:00] - [00:24:00]

-The need for nonprofit leaders to question and confront orthodox beliefs.

- examples of outdated beliefs and suggests alternative approaches to foster innovation and resilience.

 Leadership vs. Stewardship

[00:30:00] - [00:37:00]

- Critique of traditional leadership models, arguing that they often emphasize winning and greatness in unproductive ways.

- Stewardship as a more collaborative and sustainable approach to governance.

 Preparing for Future Challenges

[00:37:00] - [00:23:00]

• the importance of collective responsibility on nonprofit boards and shared vulnerability in addressing complex issues.

Guest Bio:

Jeff De Cagna FRSA FASAE, executive advisor for Foresight First LLC in Reston, Virginia is an association contrarian, foresight practitioner, governing designer, stakeholder/successor advocate, and stewardship catalyst. In August 2019, Jeff became the 32nd recipient of ASAE's Academy of Leaders Award, the association's highest individual honor given to consultants or industry partners in recognition of their support of ASAE and the association community.

Important Links and Resources:

Jeff De Cagna

Foresight First LLC

VUCA https://www.mindtools.com/asnydwg/managing-in-a-vuca-world

BANI https://www.forbes.com/sites/jeroenkraaijenbrink/2022/06/22/what-bani-really-means-and-how-it-corrects-your-world-view/

Reasons to be cheerful newsletter: https://reasonstobecheerful.world/

Threatening Thirties series:

https://www.naylor.com/associationadviser/the-threatening-thirties-part-i/

https://www.naylor.com/associationadviser/the-threatening-thirties-part-ii/

https://www.naylor.com/associationadviser/the-threatening-thirties-part-iii/

Characteristics of White Supremacy Culture: https://www.whitesupremacyculture.info/characteristics.html

Related Episodes:

Episode 15: The Nonprofit Executive Director-Board Chair relationship

Episode 42: Building shared governance

Episode 55: Helping nonprofit boards move toward greater equity

Episode 61: Impactful nonprofit boards

Episode 97: The business imperative of facing climate change

Episode 99: Elevating nonprofit governance

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In episode 66 of Nonprofit Mission: Impact, Carol and her guest, Katherine Turner discuss:

• The intersections between the fields of diversity, equity and inclusion and intercultural communications

• Some things to consider when working with a global group

• Moving folks from awareness to action

Guest Bio:
Katherine L. Turner, MPH (she/elle) is the founding President of Global Citizen, LLC consulting firm that strengthens inclusive leadership and effects organizational transformation and social impact by advancing diversity, equity, and inclusion, public health, human rights, and global competence. As Adjunct Professor at UNC-Chapel Hill, she teaches and mentors global leaders on leadership, global competence, and other topics.

Katherine provides strategic leadership on global advisory committees, has founded and led boards of directors of nonprofit organizations, and won awards for excellence in leadership, teaching, public health, and advocacy. She is an internationally-recognized executive consultant, coach, thought leader, speaker, author, and change agent who has worked in English, French, and Dutch across all sectors in over 50 countries to deliver high-impact results for a better world.

Important Links and Resources:

• What if Diversity Trainings are Doing More Harm Than Good? - NYT Opinion

• Are Workplace Diversity Programs Doing More Harm Than Good? - The Argument

• White Supremacy culture characteristics

• https://www.globalcitizenllc.com/

• https://www.linkedin.com/in/katherineturnergc/ 

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In episode 65 of Nonprofit Mission: Impact, Carol and her guest, Lisa G. Hazirjian discuss:

• Some common mistakes and misconceptions nonprofits have about policy advocacy
• Simple steps to take to get to know policy makers better and build relationships
• How to build a ladder of engagement for your supporters and volunteers

Guest Bio:
Lisa Hazirjian, PhD, founded Win Together Consulting to help progressive change makers develop strategy, build power, engage supporters, and leverage strengths to achieve their goals. She holds a Bachelor of Arts in Public Policy Studies, Graduate Certificate in Women's Studies, and Ph.D. in U.S. History from Duke University, and is working toward a Nonprofit Leadership Certificate from the Harvard Kennedy School. You can reach Lisa at lisa@wintogetherconsulting.com.

Important Links and Resources:

• Win Together Consulting
• https://www.linkedin.com/in/lisahazirjian/

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In episode 64 of Nonprofit Mission: Impact, Carol and her guest, Sarah Olivieri discuss:

• How systemizing your processes can free up time for staff to think bigger
• How to measure your capacity and be realistic about what is on your organizational docket
• How to have a productive team meeting

Guest Bio:
Sarah Olivieri is a nonprofit leader like you who used to spend days and nights asking questions like: "how do I get my board to work with me and not against me?", "how can I raise more money for this important mission?" and, "how can I show up and love my job as much as I love this mission?".

Sarah has over 18 years of nonprofit leadership experience. She was the co-founder of the Open Center for Autism, the Executive Director of the Helping Children of War Foundation, and co-author of Lesson Plan a la Carte: Integrated Planning for Students with Special Needs. She holds a BA from the University of Chicago with a focus on globalization and its effect on marginalized cultures, and a master's degree in Humanistic and Multicultural Education from SUNY New Paltz. As the founder and heart behind PivotGround, Sarah helps nonprofits become financially sustainable world changers.

Important Links and Resources:

• A short guide to Kanban
• Kanban examples 
• https://www.pivotground.com/
• https://www.linkedin.com/in/sarah-olivieri/
• https://www.instagram.com/pivotground/?hl=en

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In episode 63 of Nonprofit Mission: Impact, Carol Hamilton focuses on healthy organizational cultures with past guests to discuss:

• why it is important for leaders to invest in themselves, 
• why paying attention to power dynamics and naming them is key, 
• and why it's important to realize that it takes time and investment to shift a culture away from less healthy practices.

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In episode 62 of Nonprofit Mission: Impact, Carol Hamilton looks back with past guests to discuss:

• What organizational culture is
• How good feedback contributes to a healthy organization
• The importance of putting your stated values into action
  
  

Important Links and Resources:

• Elizabeth Scott, PhD
• Cooke and Lafferty of Human Synergistics International
• Anne Helen Petersen

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In episode 61 of Nonprofit Mission: Impact, Carol and her guest, Larry J. Robertson discuss:

• The fundamentals of nonprofit governance
• How to find balance between board and staff responsibilities
• How leading an emotionally intelligent organization contributes to thriving

Guest Bio:

Larry Robertson is an organizational development and certified governance consultant who specializes in helping nonprofit and state and local governments assess, plan, and improve organizational strategies, governance, leadership, and talent. His work includes organizational assessments, strategic planning, strategy coaching, nonprofit board development and transformation, and talent management. He tailors services to fit the needs and aspirations of each organization through an appropriate mix of analytic consulting, coaching, training, facilitation, and product development. Larry has extensive experience offering these services to organizations that range from small, startup nonprofits to large, mature state and municipal agencies. He has an M.A. in Human Development from the University of Maryland and a B.A. in Psychology from the University of Miami.

Important Links and Resources:

• Stages of Change
• Center for Nonprofit Advancement
• https://www.linkedin.com/in/larryrobertson001/
• https://metro.catholic.edu/faculty/faculty-profiles/robertson-larry/index.html 

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In episode 60 of Nonprofit Mission: Impact, Carol goes solo to discuss:

• The issues people have with strategic planning
• Why strategic planning is important
• What are some benefits of investing in strategic planning

Important Links and Resources:

• Free Resource: Common Mistakes Organizations Make with Strategic Planning

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In episode 59 of Nonprofit Mission: Impact, Carol and her guest, Hugh Ballou discuss:

• How to improve the efficiency of your organization's meetings
• Why influence is more important than direction when leading
• The importance of clarity in your communications

Guest Bio:
Hugh Ballou works with visionary leaders and their teams to develop a purpose-driven high-performance culture that significantly increases productivity, profits, and job satisfaction. through dramatically decreasing confusion, conflicts, and under-functioning. With 40 years as musical conductor, Ballou uses the leadership skills utilized daily by the conductor in teaching relevant leadership skills creating a culture that responds to the nuances of the leader as a skilled orchestra responds to the musical director while allowing each person to excel in their personal discipline while empowering the culture.

Important Links and Resources:

• https://hughballou.com/
• https://www.linkedin.com/in/hballou/ 
• https://twitter.com/hughballou?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
• https://www.instagram.com/hughballou/?hl=en

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In episode 58 of Nonprofit Mission: Impact, Carol and her guest, Deneisha Thompson discuss:

• The four pillars of culture change
• How our culture conditions people to avoid accountability for fear of overreaction
• What contributes to toxic cultures in nonprofits and how to address them to shift them to healthier outcomes

Guest Bio:
   A licensed social worker turned social entre/edupreneur, Deneisha Thompson is a consultant, facilitator and coach who specializes in change management, leadership development, group facilitation, and building strong teams. She is the founder of 4 Impact Consulting, a social impact firm, that provides culture-influencing organizational development services focused on building, repairing and positioning nonprofit teams for impact and growth.

Important Links and Resources:

• https://www.linkedin.com/in/deneishathompson/ 
• https://www.deneisha.com/ 
• https://www.linkedin.com/company/4impact-consulting/?trk=public_jobs_jserp-result_job-search-card-subtitle 
• https://www.4impact.consulting/ 
• https://twitter.com/4impact_consult

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In episode 57 of Nonprofit Mission: Impact, Carol and her guest, Betina Pflug (Beh-tee-nuh Flug) discuss:

•  What makes relational intelligence unique
•  Polarities – what they are and how to manage them
• Building team dynamics in a virtual workplace

Guest Bio:
   Betina Pflug is an executive and life coach with over 25 years of experience in entrepreneurship, relational intelligence, strategic decision-making, nonprofits, facilitation & training, marketing, and CRM. Her international experience enables her to share best practices from a different perspective and allows her to communicate in several languages, such as Portuguese, German, Spanish, and English. With a personal motto of "leave every place you go, better than you found" and her organizational skills, Betina identifies problems and dreams up actionable solutions.

Important Links and Resources:

• https://www.linkedin.com/in/betinapflug/ 
• https://wity.tech/ 
• https://www.instagram.com/betina_pflug/?hl=en
• https://hallos.com.br/relational-intelligence/

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In episode 101 of Nonprofit Mission: Impact, Carol Hamilton and Michael Randel discuss

• Michael's research into nonprofit organizations that received significant funding from Mackenzie Scott's trust-based philanthropy initiative. 

• The impact of these transformative gifts on nonprofits, 

• Six key areas of organizational preparedness and grant readiness 

• Good practices for handling substantial donations. 

Episode highlights:

[00:09:30] Mackenzie Scott's Trust-Based Philanthropy

Philanthropy Approach

- Mackenzie Scott's "quiet giving" process.

- Discussion on how Scott's approach differs from traditional philanthropy with no application process and minimal reporting requirements.

- The concept of trust-based philanthropy and its implications for recipient organizations.

[00:13:30] Research on organization's receiving Scott gifts

- Michael's initial hypothesis and surprising positive research findings 

- Insights from interviewing CEOs of recipient organizations about managing large gifts.

[00:15:30] Patterns in Recipient Organizations

- the characteristics and sectors of organizations that received funding.

- The importance of organizational preparedness and strategic clarity.

[00:18:30] Organizational Preparedness

- Key elements that made organizations ready for large donations:

  - Clarity of purpose and identity.

  - Strategic priorities.

  - Proven approaches and evidence-based strategies.

  - Aligned leadership and governance.

  - Strengthened capacity and systems.

  - Learning and adaptation capabilities.

[00:27:30] Organizational Development Lessons

- Michael's observations on the sustainability of organizations not centered around a charismatic leader.

- Importance of multiple levels of system attention within an organization.

[00:30:30] Holistic Organizational Approach

- Carol and Michael discuss the benefits of a holistic view in organizational development.

- The shift in the consulting field towards addressing multiple aspects of organizational life.

[00:32:30] Taking a comprehensive approach

- Emphasizing a comprehensive look at all organizational components, not just programmatic aspects.

- The role of communication and visibility in securing funding.

[00:35:30] Practical Advice for Handling Large Gifts

Five good practices for organizations receiving large donations:

  - Advisor for the CEO.

  - Thoughtful sharing of news about the gift.

  - Strategic investment planning.

  - Establishing a working group for decision-making.

  - Effective communication with stakeholders.

Guest Bio:
Michael Randel

Michael Randel helps leaders and their teams move through Change and Growth with Calm and Confidence. He developed the RCA Seasons of GrowthTM framework to help people understand and move through the three common phases of change. This allows leaders to navigate the challenges of change and bring about transformational results. 

With 30 years of experience, Michael works with philanthropic foundations, nonprofit organizations, corporations, and public sector agencies to help them navigate change with success and poise with his expertise in organizational change. The influence and impact of Michael's work has been recognized with multiple global awards, and his clients include Amnesty International, AstraZeneca, NASA, United Nations, and the World Bank.

Important Links and Resources:

Yield Giving: https://yieldgiving.com/

Michael Randel: https://www.linkedin.com/in/michaelrandel/

https://rcachangeadvisors.com/

Gestalt approach to organization development

https://www.gestaltosd.org/

Related Episodes:

Episode 15 The Nonprofit executive director-board chair relationship

Episode 17 Program evaluation

Episode 67: Get that money honey

Episode 69: Designing for strategy

Episode 70: Values based strategic planning

Episode 76: You don't have to go it alone

Be in Touch:

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😀 Connect with Carol Hamilton ➡️ LinkedIn

In episode 56 of Nonprofit Mission: Impact, Carol and her guest, Danielle Marshall discuss:

• Using an equity lens to integrate DEI into all aspects of your work
• The importance of sharing back next steps to community when you ask for feedback
• How to reframe resistance

Guest Bios:
Danielle is an inclusive leader focused on strengthening collaboration among teams, leaders, and stakeholders to foster problem-solving, create solutions, and improve culture. She finds inspiration in leading systemic change work that promotes equity and inclusion. Danielle has worked in the nonprofit sector for 20+ years most recently having served as the Executive Director for Playworks Mid-Atlantic. Danielle went on to found Culture Principles in response to a persistent need to move organizations beyond DEI statements to develop strategic and actionable equity goals.

Danielle holds a Master's degree in Industrial-Organizational Psychology from Louisiana Tech University and draws on her background as an I/O psychologist in applying a racial equity lens to organizational policies, practices, and programs. She is a Certified Diversity Professional (CDP)/Executive Coach.

Important Links and Resources:

• https://www.linkedin.com/in/danimarshall  
• https://www.culture-principles.com/ 
• https://idiinventory.com/ 
• Equity Alignment Lens PDF

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In episode 55 of Nonprofit Mission: Impact, Carol and her guests, Dr. Renee Rubin Ross and Christal Cherry discuss:

• The importance of stressing solutions when educating about DEI
• How white fragility can prevent the larger issue of a supremacist culture from being addressed
• Why it is important to see people for who they are while progressing into an equitable future

Guest Bios:
Dr. Renee Rubin Ross is a nationally recognized strategic planning and board development consultant. Committed to racial equity in the nonprofit sector, Dr. Ross supports organizations and individuals in practices that celebrate and amplify diverse voices and perspectives.

Christal M. Cherry is a nationally recognized nonprofit executive and professionally trained fundraiser.  With over 20 years in the nonprofit sector, she has supported higher education institutions, human services organizations and faith-based missions.  Her career portfolio, as a full time professional and consultant includes American University, the United Negro College Fund, Spelman College, Nicholas House, the Interdenominational Theological Center, Florida A & M University, Action Ministries, and the GA Center for Nonprofits.

 In each role, Christal has interfaced, guided and collaborated with diverse boards made up of college presidents, ministers and bishops, politicians, corporate CEO's, civic leaders, consultants, attorneys, stay at home moms and students.

 With passion and a wide breadth of experience, Christal works today with clients to help them mark a clear path to success in board development.  Her style is electrifying, inspiring, and energizing. 

Christal earned a MA in Counseling from Hampton University, a BA in Liberal Arts from Hofstra University and professional development certifications in nonprofit leadership, social media fundraising, and nonprofit management.

She currently serves on the board of the Greater Atlanta chapter of the Association of Fundraising Professionals and the Villages of Carver YMCA.  She is regular presenter with CANDID, Qgiv, Network for Good, Bloomerang, and the Mississippi Alliance of Nonprofits and Philanthropy where she facilitates webinars and teaches courses in fundraising, board development and equity and inclusion.  Christal has been a guest on multiple podcasts and enjoy serving as a requested expert on board matters. She is contributing author in Collecting Courage, a documenting of racism and survival by 14 accomplished Black fundraisers working across North America.  She also enjoys her membership in the African American Development Officers Network, Toastmasters, and F3, Fabulous Female Fundraisers which she founded.

Important Links and Resources:

• https://www.linkedin.com/in/christal-m-cherry 
• https://www.linkedin.com/in/reneerubinross 
• https://www.collectingcourage.org/
• Heather McGee – The Sum of Us
• Reesma Menakem 
• RISE for Racial Justice

Be in Touch:

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📚Find the books referred to on Nonprofit Mission: Impact

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In episode 54 of Nonprofit Mission: Impact, Carol celebrates the podcast's two year anniversary by doing a best of episode about executive leadership transitions. We talk about:

• the types of transitions that organizations experience,
• how different leaders approach those transitions, 
• why it is so important for leaders to make space and groom the next generation of leaders,
• whether or not having an interim executive director is a good idea, 
• how those exiting the leadership role and those entering as new leaders can prepare themselves for their new chapter.

Guests and Resources:

• Elizabeth Woolfe (episode 12)
• https://www.linkedin.com/in/elizabethwoolfe 
• Andy Robinson (episode 21)
• https://www.linkedin.com/in/andy-robinson-9a230b4 
• Carlyn Madden (episode 27)
• https://www.linkedin.com/in/carlynmadden 
• Don Tebbe (episode 32)
• https://www.linkedin.com/in/dontebbe 
• Will We Get There Hire by Hire? By Jeanne Bell, Paola Cubias, and Byron Johnson 
• https://www.compasspoint.org/sites/default/files/documents/Executive_Transition.pdf
• Don's books

Be in Touch:

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In episode 53 of Nonprofit Mission: Impact, Carol and her guest, Reva Patwardhan discuss:

• What leadership coaching entails, including what somatically grounded and trauma-informed coaching is
• Why leadership coaching is something that every nonprofit leader should consider as part of their professional development
• Why so many nonprofit leaders are unnecessarily suffering from imposter syndrome

Guest Bio:
Reva Patwardhan is the founder of Greater Good Coaching. She works with nonprofit leaders who've followed their hearts into careers of service and advocacy. She helps them discover their innate strength, resilience and confidence, so they can use their careers to make the impact they want in their lifetimes. She has 20 years of experience in the nonprofit sector as a fundraiser, communications director, lobbyist, board member, facilitator, coach and diversity trainer. Reva co-facilitates small experiential learning groups with the Stanford Graduate School of Business. She chairs the Board of Directors at Rethink Media. She is a certified Integral Coach, and a member of the International Coaching Federation.

Important Links and Resources:

• https://www.greatergoodcoaching.org/ 
• https://www.linkedin.com/in/revapatwardhan 
• Article: Stop Telling Women they have imposter syndrome

Be in Touch:

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