Explorez tous les épisodes du podcast NBDA: Bicycle Retail Radio
| Titre | Date | Durée | |
|---|---|---|---|
| NBDA News Hour - September 2024 | 10 Sep 2024 | 00:44:35 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||
| Retail Design Flex - Episode 11 | 06 Sep 2024 | 00:51:23 | |
It's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers. | |||
| Bicycle Industry Retailer & Supplier Best Practices Panel | 06 Aug 2024 | 01:22:32 | |
This episode sponsored by Bike Rent Manager. Topics addressed:
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| SmartEtailing is Now Workstand - Special Industry Update | 26 Sep 2023 | 00:45:05 | |
This episode’s guest is Ryan Atkinson. Ryan is President and Co-Owner of SmartEtailing now Workstand. Ryan has joined us today to share more about Workstand, and offer some inside tips to position yourself best for the dynamic times ahead. | |||
| The Friday Retailer Flex - Episode 125 | 22 Sep 2023 | 00:04:13 | |
This episode of The Friday Retailer Flex, Heather Mason NBDA President talks about shifting sales focus. | |||
| Turning Horses into Unicorns | 19 Sep 2023 | 00:48:17 | |
This episode’s guest is Brennan Marquez. Brennan isa 29-year veteran of the industry, with a career that spans many different roles like Technician, Service Writer, Rider Care Rep, Technical Writer, and Store Manager. | |||
| The Friday Retailer Flex - Episode 124 | 15 Sep 2023 | 00:07:30 | |
NBDA President Heather Mason helps highlight how to use social media for your business. | |||
| Working in Unison for Mutual Benefit | 12 Sep 2023 | 00:53:38 | |
This episode’s guest is Justyna Frank, owner of Cosmic Bikes in Chicago. Recently featured in BRAIN, in an article about suppliers and retailers working together for mutual benefit. We cover relationships with vendors, the retailer value add to customers, DTC sales, and several areas on how we can work in unison for added benefit. | |||
| Technician Flex - Episode 1 | 08 Sep 2023 | 00:39:50 | |
Our newest edition to Bicycle Retail Radio, the Technician Flex is an ongoing podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. Topics covered in each episode will vary and could include
If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com | |||
| NBDA News Hour - September 2023 | 05 Sep 2023 | 00:52:44 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include e-bikes, bike lanes, inflation and more. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||
| The Friday Retailer Flex - Episode 123 | 01 Sep 2023 | 00:05:16 | |
NBDA President Heather Mason tackles the equation that helps all retailers turn a profit. | |||
| Make Your Bicycle Business Soar | 29 Aug 2023 | 00:47:31 | |
This episode’s guest is Joe Marcoux, Creator of the S.O.S. (Sales Objection System). He brings lived experience not only from himself, but from the many bike shops he has visited and spoken with. We’re excited to have him on to talk about what he sees and learns firsthand in his work with bike shops, especially when it comes to the sales process. | |||
| Retail Design Flex - Episode 3 | 24 Aug 2023 | 00:48:13 | |
The Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab. | |||
| The Friday Retailer Flex - Episode 155 | 02 Aug 2024 | 00:06:31 | |
Our Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions. | |||
| Trusted by Families for Over 100 Years | 22 Aug 2023 | 00:40:06 | |
This episode’s guest is Robert Pasin, Chief Wagon Officer of Radio Flyer. While most people know Radio Flyer best for the beloved little red wagon, they are routinely introducing dozens of new products per year. Their award-winning Chicago-based design team innovates in every product category. We’re focusing on one of these categories familiar to our listeners - ebikes - with the launch of their Flyer brand. Listen in and learn what sets Flyer’s ebike offering apart, review brand building, and how Robert champions the customer experience in delivering joy to families. | |||
| The Friday Retailer Flex - Episode 122 | 18 Aug 2023 | 00:07:28 | |
Offering Rental Bikes. | |||
| The IBD as the Centerpiece of Distribution Strategy | 15 Aug 2023 | 00:40:59 | |
This episode’s guest is Denago CEO Dave Duecker. Denago focuses on offering the best in high-quality ebikes. They also focus on making those bikes affordable for customers AND put value on the independent bike dealer relationship. The conversation includes the importance of the IBD, people, product, and safety. | |||
| The Friday Retailer Flex - Episode 121 | 11 Aug 2023 | 00:07:33 | |
Retaining existing customers vs. attaining new customers. | |||
| NBDA News Hour – August 2023 | 08 Aug 2023 | 00:50:52 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include consumer spending trends, the used bike market, inventory issues, online sales, and FDNY issues vacate notices to e-bike retailers. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||
| The Friday Retailer Flex - Episode 120 | 04 Aug 2023 | 00:10:59 | |
NBDA President Heather Mason shares her testimony from the July 27th, 2023 CPSC Forum on Lithium-Ion Battery Safety with a specific focus on fires occurring in e-bikes and other micromobility products. | |||
| Unno - Go All Out! | 01 Aug 2023 | 00:46:06 | |
This episode’s guest is Cesar Rojo, engineer and accomplished ex-World Cup downhill racer. With his team at CERO Design, Cesar is behind Unno, creating some of the most ground-breaking bike and suspension designs in the mountain bike industry of the past ten years. Listen in as we talk about the future of e-bikes in mountain biking and what’s next for e-bike design and innovation. | |||
| Retail Design Flex - Episode 2 | 28 Jul 2023 | 00:29:33 | |
The Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab. Topics covered in this episode are fixture recommendations and how to make a renovation budget. This episode is available in video format here: https://youtu.be/dG6Jh7Y-WRg | |||
| Bike Shipping With Confidence | 25 Jul 2023 | 00:50:24 | |
This episode’s guests are Sam Quijano and Gordon Wadsworth from Bikeflights. It’s a conversation with experts in a company that walks in two worlds daily. Hear how Bikeflights balances both retailers and their customers in their bike shipment process and about all things Bikeflights including special need-to-know details about shipping e-bikes. | |||
| The Friday Retailer Flex - Episode 119 | 21 Jul 2023 | 00:11:12 | |
Retailer responses from the 2023 NBDA Retailer Excellence Awards. This week's question: How is your staff maximizing the profit potential of every bike that comes in for service? | |||
| Power of the Retailer | 31 Jul 2024 | 00:47:48 | |
This episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader. Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....that's just the tip, lots more too... let’s get started! | |||
| Helping Bicycle Retailers Grow Their Business | 18 Jul 2023 | 00:45:43 | |
This episode’s guest is Scott Buelter, CEO of Ascent360. Ascent360 is the leading provider of Relationship Marketing Software and Services to the Outdoor Industry. Scott’s team is an awesome group that brings marketing automation to bicycle retailers. Email campaigns and simple automation can have profound impacts on your bottom line. This episode we’ll cover some tips for retailers looking to get started including best time to send emails, what to send, who to send to, and how to welcome customers back into the store for services. Lots here. NBDA Member Deal: https://nbda.com/ascent360/ | |||
| The Friday Retailer Flex - Episode 118 | 14 Jul 2023 | 00:10:28 | |
Retailer responses from the 2023 NBDA Retailer Excellence Awards. This week's question: How do your displays encourage add-on sales? | |||
| Bike retail is tough. HLC makes it easier. | 11 Jul 2023 | 00:58:23 | |
This episode’s guest is Derrick Boatwright, Director of Marketing and Commercial Innovation at HLC. With a background starting in bike retail and over 20 years of experience at HLC serving in many different roles from sales to purchasing and marketing to ecommerce, Derrick and the crew at HLC are hyper-focused on making bike retail easier. Through the use of technology, HLC is making it easier for retailers to save time, increase their profits, and remain relevant in a changing marketplace. We chat about the philosophies that drive HLC’s business, the aftermath (or lack thereof!) of the pandemic, and how data plays a role in optimizing the specialty retailer and distributor relationship. | |||
| The Friday Retailer Flex - Episode 117 | 07 Jul 2023 | 00:07:33 | |
Retailer responses from the 2023 NBDA Retailer Excellence Awards. This week's question: Give us an example of how you overcame a challenge with your store exterior. | |||
| NBDA News Hour – July 2023 | 05 Jul 2023 | 00:49:21 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include the downtrend in foot traffic, inflation and how it affects retail, discounting, CPSC considering new safety requirements, and status of suppliers and bike share. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||
| Retail Design Flex - Episode 1 | 30 Jun 2023 | 00:40:14 | |
The Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab. Topics covered in this episode are music in the store and what makes the greatest impact on store design. Resources: This episode is also available in video here: https://youtu.be/QjWMxH-LfAs If you would like your questions answered on the flex, you can write to the NBDA & Fixture Lab team at any time with ANY questions about store design, merchandising, fixtures, remodeling, etc. Submit your questions and photos to design@nbda.com. Fixture Lab has been in bike shop design and merchandising for years, and they know how hard it can be. They also know what works. They create hard-working solutions for bicycle dealers every day, and it has paid off big time for many shops around the country. If you have a small retail business (especially in cycling, running, fly fishing, or other outdoor sports) you need to know about Fixture Lab! They design cutting edge retail spaces that will make your competition green with envy. They also make a full line of retail store fixtures that present your product in amazing ways. More online at https://fixturelab.com/. | |||
| The Life Changing Power of the Bicycle | 27 Jun 2023 | 00:42:20 | |
This episode’s guest is James Moore. James has been in the bike industry for years as owner of Moore’s Bike Shop and is a past NBDA president. Now he has found himself in an unplanned role - advocate. The conversation centers around his recovery rides program and how he’s joining advocacy and cycling together to change perspectives and make a long-term positive impact. Listen in and learn how you as a retailer, human, and life changer could do similar work. | |||
| The Friday Retailer Flex - Episode 116 | 23 Jun 2023 | 00:05:20 | |
| Trails. Advocacy. Community. | 20 Jun 2023 | 00:34:25 | |
This episode’s guest is Nicole Freedman, Executive Director of NEMBA (New England Mountain Bike Association). The conversation covers the history of the organization, some current initiatives, the role of bike associations, and why and how retailers can work with similar groups in their local community. | |||
| The Friday Retailer Flex - Episode 115 | 16 Jun 2023 | 00:07:31 | |
| Technician Flex - Episode 8 | 26 Jul 2024 | 00:34:32 | |
Today's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.' | |||
| Vendors Working with Retailers for Success | 13 Jun 2023 | 00:44:45 | |
In this episode, guest host Chad Pickard, Owner of Spoke-N-Sport in Sioux Falls, SD, and NBDA Board Member and Vendor Best Practices Committee Member, is joined by Dan Jennings, Midwest Regional Field Guide Manager at SRAM and Troy O'Donnell, Sales Manager at Angry Catfish in Minneapolis, Minnesota to talk about how SRAM is working with Angry Catfish and other retailers to provide a better outcome for all. | |||
| The Friday Retailer Flex - Episode 114 | 09 Jun 2023 | 00:06:50 | |
| NBDA News Hour - June 2023 | 06 Jun 2023 | 00:55:23 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include manufacturing in the U.S., decline of small business lending, an e-bike trade in program in New York, and consumer buying trends. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||
| The Friday Retailer Flex - Episode 113 | 02 Jun 2023 | 00:04:33 | |
| NBDA Vendor Best Practices Committee | 30 May 2023 | 00:23:51 | |
In this episode, meet the members of the NBDA Best Practices Committee: Kent Cranford, former owner of Motion Makers in Asheville, NC, Peter Henry, former owner of Landry’s in Boston, MA, Phil Cohen, current owner of Chain Reaction in Augusta, GA, and Chad Pickard, current owner of Spoke-N-Sport in Sioux Falls, SD. Listen in as they talk about what makes a great relationship with a vendor and what the committee is currently working on to create more successful retailer/vendor relationships. | |||
| The Friday Retailer Flex - Episode 112 | 26 May 2023 | 00:05:54 | |
How to create a retail experience that leaves customers buzzing with excitement and eager to share their stories. | |||
| There’s A Lot Riding on Us | 25 May 2023 | 00:42:56 | |
This episode’s guest is Jarrett Collins, President of the Pan-Mass Challenge. The Pan-Mass Challenge, or PMC, is a Massachusetts-based bike-a-thon on an epic scale. Held the first weekend in August, the PMC raises funds for Dana-Farber Cancer Institute, a world leader in adult and pediatric cancer treatment and research. The conversation covers the uniquely special event, what it takes to pull this off, the power in prioritizing a clear vision and mission, and how collectively we can do more to bring more people to our sport in meaningful ways. | |||
| The Friday Retailer Flex - Episode 111 | 19 May 2023 | 00:04:40 | |
| Professional Care. Mobile Bike Repair. | 16 May 2023 | 00:55:14 | |
This episode’s guest is David Spaulding, owner of Pedalworks Mobile. | |||
| The Friday Retailer Flex - Episode 110 | 12 May 2023 | 00:06:39 | |
| Turn Conversations Into Customers | 23 Jul 2024 | 00:42:41 | |
This episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress. | |||
| Retailer Spotlight - Moore’s Bike Shop | 09 May 2023 | 00:42:39 | |
This episode’s guest is Jenny Moore, Co- Owner Manager of Moore’s Bike Shop located in Hattiesburg, MS. Listen in and learn about the family business, serving generations in the community, the power of the test track, welcoming all cyclists into the shop, and the overall joy of a job done top notch. | |||
| The Friday Retailer Flex - Episode 109 | 05 May 2023 | 00:06:02 | |
| NBDA News Hour - May 2023 | 02 May 2023 | 00:53:25 | |
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include the major trends for early 2023 featuring 33 top items to watch, bicycle industry in a state of continuous oversupply, e-bike safety bills passed in NY, and consumer spending habits. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. | |||