Joining Mik in this episode of Mik + One is Dr. Steve Mayner, a revered expert and coach in digital leadership, organizational change strategy, continuous learning culture, agile contracts, and SAFe practices within government contexts. Mik and Dr. Steve Mayner discuss the nuances of transformative leadership and its pivotal role in driving successful business agility and digital transformation efforts. They also examine the evolution and future of Lean-Agile practices tailored for the fast-evolving AI landscape.

Listen as Mik and Dr. Steve Mayner explore the intersections of digital leadership, Agile transformation, and the emerging impacts of artificial intelligence in the digital age.

Key discussions include:

• Transformational leadership is essential for fostering an innovative and adaptive organizational culture.
• AI's role in enhancing productivity and operational efficiency requires leaders to embrace these technologies and lead their integration effectively within their organizations.
• Successful digital transformation hinges not only on adopting new technologies but significantly on leadership that creates an environment of trust and drives organizational change.
• Continuous learning and leveraging AI tools can exponentially boost a leader's effectiveness, enabling informed decision-making in real-time.
• Adaptive leadership, coupled with a strong foundation in business acumen, is crucial for navigating the complexities of leading organizations in the digital age.

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter:

@mik_kersten #MikPlusOne

Additional Resources:

• Portfolio SAFe
• MarTech
• Scrum Studio
• Greenfield project
• Skunkworks
• Bimodal IT
• Agile Release Train
• Mik + One Podcast Episode 20: Justin Watts
• Join the Flow Framework Community

For more information about Steve Mayner and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://flowframework.org/ffc-podcast/steve-mayner/

Joining Mik in this episode of Mik + One is technology luminary Gene Kim. Gene Kim is an esteemed author and technology thought leader with over two decades of experience studying high-performing technology organizations. Mik and Gene look into the groundbreaking insights from Gene's latest book, "Wiring the Winning Organization," co-authored with Dr. Steven Spear. They navigate the pressing need for new organizational frameworks that bridge the gaps left by traditional models like Lean, Agile, and DevOps. They also analyze the core mechanisms vital to achieving optimal organizational performance, such as simplification and amplification.

Listen as Mik and Gene explore the concept of ‘slowification’—the strategic slowdown for long-term gains—and provide practical advice on how technology leaders can implement these changes. 

Key discussions include:

• Understanding the critical layers involved in organizational performance: objects (code, patients), tools (IDEs, MRI machines), and social circuitry (team communication).
• Learn about the essential mechanisms—slowification, simplification, and amplification—that form the backbone of successful organizational design.
• Explore the impact of strong, clear feedback loops in optimizing organizational efficiency and uncovering hidden inefficiencies.
• Discover how partitioning complex systems into modular components can facilitate faster development and deployment cycles.
• Learn how Gene's book provides a framework that is understandable and actionable at all organizational levels, focusing on practical implementation.

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter:

@mik_kersten #MikPlusOne

Additional Resources:

• Portfolio SAFe
• The Unicorn Project by Gene Kim
• Wiring the Winning Organization by Gene Kim and Steven J. Spear
• MarTech
• Scrum Studio
• Greenfield project
• Skunkworks
• Bimodal IT
• Agile Release Train
• Mik + One Podcast Episode 20: Justin Watts
• Join the Flow Framework Community

For more information about Gene Kim and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://flowframework.org/ffc-podcast/gene-kim-ep-57/

Joining Mik on this episode of Mik + One is Steve Berez, advisory partner at Bain & Company and co-author of Doing Agile Right, Transformation Without Chaos.

In this episode, Mik and Steve discuss:

• Insights into Steve’s 30+ year journey developing Bain’s technology practice
• Real examples of implementing agile practices and how to do it right
• How to get buy-in from Finance teams and demonstrate the value of a capacity-based mindset
• Strategies organizations can take to realize Agile benefits more quickly
• How Doing Agile Right can improve the business technology dialogue

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne

www.tasktop.com

Additional Resources:

• Connect with Steve
• Doing Agile Right
• Dean Leffingwell on the Mik + One Podcast: Part 1, Part 2

For more information about Steve Berez and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/steve-berez/

In this episode of Mik + One, Mik is joined by Razat Gaurav, Chief Executive Officer at Planview.  In this episode, Mik and Razat discuss the trillion-dollar opportunity ahead to rebuild the future of how the enterprise works. Topics include:

• How new market realities will impact the way we think about transformations
• Designing foundational capabilities with resiliency in mind to maximize flow and unlock value
• Deep dive into the three “waves” that optimize software value streams
• The fundamental nature of operationalizing with learning cycles and feedback loops
• How Tasktop joining Planview will dramatically accelerate the ability to help the world's organizations survive and thrive in the age of software

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Razat Gaurav and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/razat-gaurav/

Joining Mik in this episode of Mik + One is Sejal Amin, current Chief Product and Technology Officer for Khoros, where she leads global product development teams to build great experiences for customers. In this episode, Mik and Sejal discuss a wide range of topics around continuous improvement, team health, organizational design, and flow. Key discussions include:

• Lessons Sejal learned from making the shift from project to product and barriers to overcome when making that shift
• The importance of team culture and emphasizing the health of the team
• Strategies to accelerate and make lasting organizational changes that focus on outcomes; including an example of a structure and data-driven environment in which teams can thrive
• Proven tools that increase team performance to effectively work around data and flow
• Structuring a product and team hierarchy that is conducive to a successful project to product transformation that enables continuous learning, improvement and innovation

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

Joining Mik in this episode of Mik + One is Geordie Henderson, General Manager of AWS Messaging and Streaming at Amazon Web Services, and previously the VP of Engineering at Hootsuite.

In this episode, Mik and Geordie share insights into organizational design and innovation to build, integrate and lead successful software organizations, as well as other key topics including:

• An overview of Geordie’s experience in scaling high-performing teams at Amazon Web Services and Hootsuite, and advice to leaders on the missteps to avoid
• Implementing the correct team structures and dynamics when optimizing flow for business outcomes
• How to successfully approach creating microservices teams and managing product needs
• The concept of Single Threader Owners (STOs) and the role of product and engineering leadership when organizing around products vs. technology
• Input versus output metrics and the importance of having set goals when evolving team structure
• Advice to leaders on creating the dynamic and structure required for driving innovation within the organization

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Geordie Henderson and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/geordie-henderson/

In this episode of Mik + One, Mik is joined by Darrell Fernandes, Head of Product Technology at TIAA, a Fortune 100 financial services organization that is the leading provider of financial services in the academic, research, medical, cultural and governmental fields.

In this episode, Mik and Darrell discuss themes around driving organizational improvement and customer value, as well as other topics including:

• The five key accountabilities that all IT product managers should consider when thinking about how an IT product fits within the market
• Insights into successfully building out Objectives and Key Results (OKRs) that align with the business outcomes and deliver customer value
• Organizing cross-functional Agile Release Trains (ARTs) as capabilities and guidance for building them into the business and technology roadmap
• Operationalizing at a business level and advice on educating leadership and business counterparts when getting buy-in
• Recognizing success and building incentives that strengthen how the teams operate to become more innovative, efficient and value-focused
• Advice on how to approach and introduce Flow within the organization to deliver greater business value

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Darrell Fernandes and to view the full list of resources mentioned in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/darrell-fernandes/

Joining Mik in this episode of Mik + One is Manuel Pais, co-author of Team Topologies: Organizing Business and Technology Teams for Fast Flow.

In this episode, Mik and Manuel discuss some of the key themes in Team Topologies, as well as other topics including:

• Manuel's learnings and key tips on how to effectively manage team collaboration in the shift to remote-first and hybrid working
• The relationship between the ideas behind the Flow Framework and Team Topologies
• Advice on how to set up value streams to enable and improve team flow and capacity when delivering digital experiences
• Implementing a reorganization and advice to leaders on how to approach this, and why it’s important to understand, implement and evolve the team topology
• Treating platforms as products and the importance of investing in platform teams to manage cognitive load and provide greater value to customers

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Manuel Pais and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/manuel-pais/

To kick off the first episode of 2022, Mik is joined by two guests from Bank of New Zealand: Paul Littlefair, Chief Technology Officer, and BMK Lakshminarayanan, Value Stream Architect.

In this episode, Mik, Paul and BMK delve into how Bank of New Zealand has been applying the shift from Project to Product and Flow Metrics, and other key topics including:

• Insight into how Bank of New Zealand’s transformation journey started, and the goals they first set out to achieve
• The importance of investing in continuous improvement, and rewarding for improvement and not just output
• Getting leadership buy-in, and why reporting the developer experience at the board level is crucial to enabling flow and visibility
• Introducing education around flow at all levels to create continuous learning across the organization, and insight into how Bank of New Zealand has executed this
• How tenacity, pivoting and starting today has brought a large enterprise organization like Bank of New Zealand on a great trajectory to getting things deployed, and how they’ve adapted their learnings at scale

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Paul Littlefair and BMK Lakshminarayanan and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/bank-of-new-zealand/

We're taking a break for the holidays, but Dr. Mik Kersten, Tasktop Founder & CEO, and best-selling author of 'Project to Product', has left a short message to thank all of you for tuning in over the last year.

We'll be back with new episodes in 2022, however in the meantime, keep in touch by joining the Flow Framework Slack Community.

Built on communal learning, trust and professional development, this community provides a safe space to connect with business and technology leaders seeking to develop expertise in the transition from project to product, value stream management, Flow Metrics and the Flow Framework.

You will find a dedicated #ProjectToProduct channel where you can share success stories and challenges about your transformation journeys, ask questions and receive advice from your peers and even leave Mik a note about the podcast and suggestions for future guests! Mik has even made it his new year's resolution to check-in on discussion topics that arise from the podcast.

Join now: https://flowframework.org/flow-framework-community/

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

We’re delighted to welcome back Leffingwell, Co-founder and Chief Methodologist at Scaled Agile. Dean is an entrepreneur and software development methodologist best known for creating SAFe®, the most widely used framework for business Agility.

In this episode, Mik and Dean focus on practices and behaviors of high-performing teams, digging into their own experiences on what makes teams thrive. Additional topics include:

• Dean’s learnings on what he has seen with large transformations using SAFe
• Insight into how and why the Flow Metrics were incorporated into SAFe 5.1
• The importance of predictability in the enterprise
• The evolution of the Scrum Master role
• Measuring the system and outcomes, the different levels of team metrics, and who owns the Flow competency, outcomes and improvements of those metrics
• What makes a high performing team in 2021 and what Dean’s predictions on how this may look in 2025 

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dean Leffingwell and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/dean-leffingwell-2/

Joining Mik in this episode of Mik + One is Sally Elatta, CEO and Founder of AgilityHealth and Agile Videos.

In this episode, Mik and Sally discuss the importance of using business agility and measurement as critical ways in driving innovation, as well as other key topics such as:

• Sally’s business agility journey and her learnings from over the years
• Insight into some of the biggest surprises from AgilityHealth’s study on metrics and measurements
• The success patterns of creating a roadmap for improvement of change, and the importance of continuous improvement, removing obstacles and developing talent
• Defining growth items and some examples of them that help teams become high-performing
• The difference between business outcomes and transformation outcomes and why they are crucial at different levels of the organization
• Advice and guidance to leaders on how to get started or scale these initiatives

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Sally Elatta and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/sally-elatta/

Joining Mik in this episode of Mik + One is Scott Densmore, VP of Engineering at GitHub, to discuss the future of connected work and the impact of GitHub Copilot on developer productivity. GitHub Copilot is an AI-powered tool that provides code completion and suggestions to developers, allowing them to write code faster and more efficiently. Scott shares the history of GitHub Copilot and how it has evolved to become a game-changer in the world of software development. He also talks about developer flow and happiness and explains how Copilot enhances these aspects by reducing toil and increasing productivity. 

Listen as Mik and Scott discuss the potential for customization and extensibility in Copilot, allowing developers to build their agents and their skills to further enhance their workflows.  

Key discussions include: 

• GitHub Copilot is an AI-powered tool that provides code completion and suggestions to developers, increasing productivity and reducing toil. 
• Copilot has been in development for several years, with a focus on fine-tuning the models and prompts to provide accurate and helpful suggestions across multiple programming languages. 
• Studies have shown that developers using Copilot can complete tasks in significantly less time, leading to increased productivity and happiness. 
• Customization is a key feature of Copilot, allowing developers to build models on top of their own code and improve the accuracy of suggestions. 
• The introduction of chat functionality in Copilot allows developers to ask questions, get explanations of code, and even generate tests or refactorings. 
• GitHub is working on an extensibility platform for Copilot to enhance their workflows and bring in expertise from various tools and services. 

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. 

Follow Mik on X: 

@mik_kersten #MikPlusOne 

Additional Resources: 

• Portfolio SAFe 
• Dean Leffingwell on the Mik + One Podcast: Part 1, Part 2 
• MarTech 
• Dave West - podcast episode 
• Scrum Studio 
• Greenfield project 
• Skunkworks 
• Bimodal IT 
• Agile Release Train 
• Mik + One Podcast Episode 20: Justin Watts 
• Join the Flow Framework Community 

In this episode, Mik is joined by Dave Snowden, CSO & Founder of Cognitive Edge and Director of the Cynefin Center.

In this episode, Mik and Dave talk about the development of Cynefin, a framework for decision making, and other key topics including:

• The Cynefin framework and some of the existing methodologies and techniques that have been developed
• Examples of things that have gone in the wrong direction as a result of not understanding some of the first principles
• The best practices for technology leaders to identify and thrive through chaotic events or chaotic environments
• Guidance on how to take aspects of each framework and put them together in different combinations
• Advice on how to approach the Cynefin framework at various levels of leadership

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dave Snowden and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/dave-snowden/

We're back! And what an episode we have to kick things off. Joining Mik in this episode of Mik + One is Felipe Castro, renowned author, speaker and trainer on objectives and key results (OKRs).

In this episode, Mik and Felipe talk about how Felipe helps organizations transform how they use goals by adopting OKRs, and other key topics such as:

• How Felipe became an early adopter of OKRs
• Common mistakes organizations use when leveraging OKRs
• Why unlearning is the solution to change the ways of working
• The importance of shortening Feedback loops to manage risks and connect people to outcomes
• Characteristics of successful modern product teams

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Felipe Castro and to view the full list of resources featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/felipe-castro/

In this special episode of Mik + One, Mik summarizes some of his favorite episodes from the last 18 months and provides insight into some of his key takeaways including:

• Interesting insights on scaling Agile and helping digital transformation succeed
• The importance of equity, diversity and inclusion on value streams
• The pivotal role of leadership’s responsibility on improving daily work
• Flow Metrics and OKRs as a match made in heaven
• How balancing portfolios to managing risk and debt can be a key enabler of innovation

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dr. Mik Kersten and to view the full list of episodes featured in this episode, as well as download the transcript, visit: https://projecttoproduct.org/podcast/summer-special/

In this episode, Mik is joined by Christian Idiodi, Partner at Silicon Valley Product Group.

Mik and Christian talk about how to establish product management disciplines and other key topics including:

• Fascinating insights into how Christian got into product management, how he landed within Silicon Valley Product Group and insights about his own career
• Establishing product management disciplines at multiple levels of the organization and why it is an important catalyst to successful transformations
• The importance of good leadership and management, and why it’s crucial to establish stable teams that can learn, solve problems and deliver value to the customer
• Aligning OKR’s with culture and empowering teams to deliver greater value to customers
• Advice to this generation of leaders on coaching and key cultural initiatives that Christian has seen resonate at large enterprises

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Christian Idiodi, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/christian-idiodi/

Joining Mik in this episode of Mik + One is Courtney Kissler, Chief Technology Officer at online retailer, Zulily.

In this episode, Mik and Courtney talk about Courtney's experience in driving technological transformations and cover many key topics such as:

• Courtney’s journey within DevOps and how her experience leading transformations at large enterprises including Nordstrom, Starbucks and Nike led her to Zulily
• The importance of fixed capacity and creating a generative culture where team members feel they can be honest and supported
• Value stream mapping and how this can help teams and organizations understand the dynamics of flow to increase the flow of value to customers
• Helping technology and business leaders understand what the leading indicators of success are and how to track them
• Tips to practise and adopt OKRs in order to promote learning and improvement

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Courtney Kissler, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/courtney-kissler/

Joining Mik in this episode of Mik + One is Scott Prugh, Chief Technology Officer at CSG.

In this episode, Mik and Scott talk about Scott’s experience and learnings from within the DevOps community, as well as many other key topics including:

• The three domains in DevOps portfolio management and how to think about them independently, as well as how they reinforce each other
• Flow Load and Work in Progress (WIP) and how organizations end up with a mismatch between capacity and the work that’s booked and committed
• Combining service ownership with produce value streams
• How to play the longer game by changing team structures and looking at managing services
• The concept of an impact minute and how to calculate it
• Successfully communicating technical language and processes to the wider team of stakeholders

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Scott Prugh, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/scott-prugh/

Joining Mik in this episode of Mik + One is Carmen DeArdo, Principal Flow Advisor and VSM Practice Lead at Tasktop, and co-author of the award-winning book, Standing on Shoulders: A Leader’s Guide to Digital Transformation.

This episode covers:

• Insight into Carmen’s early experience at Nationwide and Bell Labs, and how he has applied his experience and learnings to help other organizations today
• Carmen’s expertise with local optimization of the value stream and how he works with organizations to take those first steps in making the switch from vertical thinking to horizontal thinking
• The origins of The Flow Framework and how it has helped shift the way that organizations look at the entire value stream
• The key lessons Carmen has learned from helping larger organizations fulfill large deployments of The Flow Framework and some of the biggest surprises and learnings from the past couple of years

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Carmen DeArdo, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/carmen-deardo/

In this episode of Mik + One, Mik sits down with Gene Kim, best-selling author of The Phoenix Project and The Unicorn Project, as well as co-author of The DevOps Handbook.

In this episode, Gene chats to Mik about the next book that he’s working on, and provides many insights into:

• The journey of the Unicorn Project, the effect it had on technology leaders and how it changed their perspectives
• A deeper look into the importance of Psychological Safety and how this links to an organization’s structure and dynamics
• Successful communication paths within an organization in order to improve culture, maximize flow and see successful results, faster
• The properties and prerequisites of high performing, dynamic learning organizations and advice to help teams become one
• The effective patterns that leadership can adopt to enable an effective communication architecture and organizational structure in order to maximize flow faster and more efficiently

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Gene Kim, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/gene-kim-ep-31/

It’s episode 30 and what a guest we’ve got! Mik welcomes Brian Solis, Global Innovation Evangelist at Salesforce and world-renowned keynote speaker and an award-winning author of eight bestselling books.

In this episode, Mik and Brian cover a lot of ground and discuss many key topics including:

• How people should think about their digital transformations in order to change their thinking in 2021 and adapt to the novel economy
• Avoiding the pitfalls and traps of digital transformations and guidance on how organizations can successfully adapt
• The importance of defining a product value stream and measuring transformations to increase customer value, faster
• Driving innovative digital experiences in order to gain customer attention and loyalty
• Advice to the Digital Change Agents in order to get leadership buy-in and drive change middle-up instead of top-down

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Brian Solis, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/brian-solis/

In this episode, Mik is joined by two IT leaders from American Airlines: Maya Leibman, Executive Vice President and Chief Information Officer, and Ross Clanton, Managing Director of Technology Transformation.

Mik, Maya and Ross delve into American Airlines shift to digital innovation, including insights into:

• Changing and influencing leaderships approach to IT, innovation and software
• Working with finance to enable them to better understand software products and IT value streams
• How American Airlines delivered touchless kiosk in six weeks in response to the COVID-19 pandemic
• Some of the missteps and failures where things didn't go as planned
• Ensuring IT delivery is connected to business outcomes to create a rapid feedback loop
• Celebrating success, having fun and increasing the happiness and engagement of employees

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Maya Leibman and Ross Clanton, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/american-airlines/

Joining Mik in this episode of Mik + One is Professor Mohan Sawhney, Associate Dean of Digital Innovation and a Clinical Professor of Marketing at Northwestern University. ​

Sawhney discusses the evolution and importance of product management as a discipline. He emphasizes the need for formal training and frameworks in product management and highlights the role of product managers as mini CEOs and customer advocates. Sawhney also explores the challenges and opportunities in implementing product management in different industries, including technology companies, B2B industrial companies, and service-based organizations. 

Listen as Mik and Sawhney explore the impact of generative AI on product management, and highlight its potential to enhance day-to-day tasks and improve efficiency and effectiveness

Key discussions include:

• Understanding customer problems and exceeding customer needs
• The product manager’s crucial role as orchestrator, mini CEO, and customer advocate 
• The discipline of product management 
• The potential for growth and adoption in various industries
• Executive sponsorship and implementing organizational structure 
• Expansion of product management beyond tech companies to B2B and services industries
• Rethinking structure, incentives, and process
• Exploring how to implement product management in organizations
• How Generative AI can improve persona development, wireframing, and roadmap optimization
• AI Product management and how it is redefining efficiency for the future

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter:

@mik_kersten #MikPlusOne

Additional Resources:

• Portfolio SAFe
• Dean Leffingwell on the Mik + One Podcast: Part 1, Part 2
• MarTech
• Dave West - podcast episode
• Scrum Studio
• Greenfield project
• Skunkworks
• Bimodal IT
• Agile Release Train
• Mik + One Podcast Episode 20: Justin Watts
• Join the Flow Framework Community

Joining Mik in this episode of Mik + One is Pieter Jordaan, Group CTO at TUI, the world’s leading integrated tourism group operating in more than a hundred destinations worldwide.

In this episode, Mik and Pieter discuss Pieter’s contribution to TUI’s successful transformation to cloud and product value streams, as well as other key discussion points including:

• Pieter’s background and how he came to work for TUI, where the company was when he met Mik and the kind of business they were doing at that time
• How Pieter approached the transformation to consolidate the company’s different organization structures, operating models and IT systems
• The importance of visibility and choosing the right technology platform to provide a modern operating model for the entire business
• How the pandemic changed travel and made TUI look at massive cost savings and readopt a startup day mentality to continue their digital transformation journey
• Convincing leadership to buy into this transformation and everyone at the company to shift
• The critical process of allowing people to make mistakes and why managing risks shouldn’t be the first starting position

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Pieter Jordaan, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/pieter-jordaan

Joining Mik in this episode of Mik + One is Robin Yeman, Senior Fellow and Agile DevSecOps Enterprise coach at Lockheed Martin.

In this episode, Mik and Robin discuss how Robin approaches leadership with complex systems of systems and other key discussion points including:

• Insight into Robin’s journey and PhD thesis, examining how to deploy complex system of systems using Agile and DevSecOps
• The need to develop a common language by connecting the different systems, vocabularies, the ways people work and collaborate, prototype and build systems
• How Robin helps organizations develop this common language through a common understanding of the vision
• The need to deliver value at the speed of relevance
• Successful examples of how Robin gets people to change their thinking

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Robin Yeman, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/robin-yeman/

In this episode of Mik + One, Mik is joined by Eric Willeke, Co-Founder and Principal of Elevate.to.

In this episode, Mik and Eric touch on many key points around simplicity and flow to drive successful digital transformations, including:

• Lean-agile techniques and helping organizations to understand agility, progress and reorganize around it
• How inherent simplicity relates to flow and how to reverse Work in Progress (WIP) issues and bottlenecks
• Agile sponsorships and the importance of tying agility to the company’s purpose and market outcomes in a clear and obvious way
• The risks of mechanical adoption and why it’s a common pitfall
• The danger of proxy metrics and advice to organizations to drive successful digital transformations and organizational processes in 2021

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For more information about Eric Willeke, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/eric-willeke/

In this episode of Mik + One,  Mik is joined by Rene Te-Strote, Senior IT Project Lead for the BMW Group.

In this episode, Mik and Rene discuss Rene’s contributions to innovate the BMW Group by mixing hardware and software development and other key discussion points including:

• How Rene started his career in BMW, first working in a production plant and then moving to the IT department
• Some of the foundational principles Rene applied to innovate and point the organization in the right direction, such as thinking of the entire manufacturing process as a product
• How Rene accelerated the speed of innovation in an industrial context, and how simulation has become a key part of car manufacturing at BMW Group
• Where Rene’s high-performance computing clusters are at now
• Rene’s insights into the next 10 years within the automotive industry

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For more information about Rene Te-Strote, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/rene-te-strote/

Kicking off the first episode of 2021, Mik is joined by Adrian Cockcroft, VP of Cloud Architecture Strategy at Amazon Web Services.

In this episode, Mik and Adrian discuss Adrian’s predictions for application architecture in 2021, what’s happening with microservices architecture and other key discussion points including:

• Serverless services and why the time is now to use the fastest way to deliver these applications
• Adrian’s guidance for using AWS’ new greenfield applications that can help quickly bring a product to market
• How organizations can use Wardley maps as a powerful tool to map out their efforts and navigate rapidly changing technology landscapes
• How Adrian approaches chaos engineering
• Big data, its uses and what problems you can solve with it
• Amazon’s efforts with sustainability and renewable energy, and how moving a workload to the cloud could dramatically reduce a client’s carbon footprint

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For more information about Adrian Cockcroft, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/adrian-cockcroft-ep-24/

In the final Mik + One episode of 2020, Mik is joined by Gail Murphy, Tasktop Co-Founder, and Professor of Computer Science and VP of Research and Innovation at the University of British Columbia.

This episode with Mik and Gail includes discussion points around:

• Insights into some of the cutting edge research projects Gail has led on productivity, tooling and development teams
• Measuring individual, team and organizational productivity and unproductivity
• Software development as a complex task and the need for teams to have autonomy to apply complex work
• The fundamentals of decision making and the importance of flow for a fast feedback loop and continuous learning cycle

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For more information about Gail Murphy, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/gail-murphy

Joining Mik on this episode of Mik + One is “sage and poet of product thinking” John Cutler, Head of Product Research & Education at Amplitude.

In this episode, Mik and John discuss:

• Defining what a product is
• Rethinking how to apply product thinking to force multipliers and change steps
• The “sixth sense” required to understand the challenges of software design and technology
• What traditional enterprises can learn from startups and tech 2.0 companies
• Mapping organizational structure to strategy to drive innovation
• Embracing the interplay of skills and knowledge across the organization

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For more information about John Cutler, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/john-cutler/

Joining Mik on this episode of Mik + One is David Anderson, Director of Technology, Liberty IT.

In this episode, Mik and David discuss:

• Liberty IT’s journey into a serverless-first world
• A customer over cost-centric approach to cloud
• Removing “undifferentiated heavy lifting” from the work environment
• Creating “two-way door” architecture for flexibility and flow
• Using “lego blocks” to help engineers build innovative solutions on the cloud
• Shift away from traditional IT to partner-enabling technology  

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For more information about David Anderson, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/david-anderson/

Joining Mik on this episode of Mik + One is Justin Watts, Director of Agile Change at Lloyd Banking Group one of the UK’s Big Four banks.

In this episode, Mik and Justin discuss:

• Redesigning software systems around flow to the customer instead of process
• Respecting the laws of physics when accelerating flow across value streams
• Importance of doing the right things wrong, rather than wrong things right
• Identifying leading indicators to track and improve lagging measures
• How the economies of flows outweigh the economies of scale

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For more information about Justin Watts, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/justin-watts

Joining Mik on this episode of Mik + One is Peter D. Moore, a business and digital technology strategy advisor specializing in helping companies manage exponential revenue, margin and net income growth.

In this episode, Mik and Peter discuss:

• In the influence of the Zone Management Model on Project to Product
• The role of different cultures and leadership in specific zones
• The need for specific metrics and targets for each zone
• The big evolution in IT skill sets to fill the talent gap
• How the Flow Framework® can be applied to all zones to balance innovation with performance

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For more information about Peter D. Moore, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/peter-moore/

Joining Mik in this episode of Mik + One is Pallab Chatterjee, a visionary entrepreneur and technology expert. Pallab is currently the chairman of 3Lines VC, a boutique VC firm specializing in investments in AI-focused companies in the US and India. Pallab shares his journey from running a research lab at Texas Instruments to becoming the CEO of IT Technologies and Symphony Retail AI. Mik and Pallab discuss the TI-84 and TI-86 calculators, which Pallab helped bring to market, and how they revolutionized the industry. They discuss the importance of understanding waste and its impact on organizational capacity and the role of finance in driving digital transformation. 

Mik and Pallab also discuss the importance of actionable visibility and the challenges of implementing predictive and prescriptive models in organizations.

Key discussions include: 

• The story behind the Ti 84 and Ti 86 calculators
• Understanding waste and its impact on organizational capacity 
• The role of finance in driving digital transformation
• The role of AI and digital disruption in shaping the future of work
• Advice for organizations looking to embrace digital transformation
• The PDCA cycle and the importance of actionable visibility
• The challenges of implementing predictive and prescriptive models in organizations
• Understanding waste and rework cycles in software organizations
• The need for a metadata layer to operate on an enterprise relational database
• How organizations can avoid stagnation or falling behind
• The importance of customer-centricity and quantifying pain levels

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter:

@mik_kersten #MikPlusOne

Additional Resources:

• Portfolio SAFe
• Dean Leffingwell on the Mik + One Podcast: Part 1, Part 2
• MarTech
• Dave West - podcast episode
• Scrum Studio
• Greenfield project
• Skunkworks
• Bimodal IT
• Agile Release Train
• Mik + One Podcast Episode 20: Justin Watts
• Join the Flow Framework Community

On this episode of Mik + One, Mik is joined by Bryon Kroger, Founder and CEO of Rise8, and former co-founder and COO of the USAF's Kessel Run.

In this episode, Mik and Bryon’s conversation includes discussions around:

• The remarkable story of Project Kessel Run at the U.S. Airforce
• Driving change at large bureaucracies
• Adopting a “think big, start small” strategy to software transformation
• Paying attention to total cost of ownership of a value stream
• Avoiding the Lean trap and alignment trap

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Bryon Kroger, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/bryon-kroger/

Joining Mik on this episode of Mik + One is John Willis, Senior Director of the Global Transformation Office at Red Hat.

In this episode, Mik and John discuss:

• Embracing failure for continual learning
• Flow Metrics as the next evolution of software delivery measurement
• Where most waste and wait times are found
• How team happiness is a leading indicator of value stream health
• The right structure and measures for adaptive, complex systems

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about John Willis, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/john-willis/

In this episode, Mik is joined by two guests: Dr. Nicole Forsgren, VP of Research & Strategy at GitHub, and Dr. Denae Ford Robinson, Senior Researcher in the SAINTes group at Microsoft Research.

Mik, Nicole and Denae had an energetic and insightful conversation about many topics, including:

• Measuring productivity, and how leaders can utilize these insights to build diverse systems and measures to strengthen inclusion and diversity at scale
• The importance of making the workflow, conversations and collaborations visible
• Creating a company culture that embraces diversity and inclusion, and encourages employees to bring their authentic selves and ideas to the workplace
• Breaking the stereotypes of developer personas and creating a safe working environment that encourages the intersection of personal and professional identities
• The social fabric of an organization and how evolving technological architecture can increase flow and visibility, and create better outcomes

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dr. Nicole Forsgren & Dr. Denae Ford Robinson, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/dr-nicole-forsgren-dr-denae-ford-robinson/

Joining Mik in this episode of Mik + One is Adrian Cockcroft, VP of Cloud Architecture Strategy at Amazon Web Services.

In this episode, Mik and Adrian provide concrete advice on moving ahead in the digital world and cover many key discussion points including:

• Insight into Adrian’s experiences establishing technical practices in organizations like eBay, Netflix and AWS
• The importance of product-centred innovation in order to pave the path for faster success
• Business agility, and why all organizations must have this in order to innovate and stay ahead of the competition
• The importance of feedback loops when delivering software, with a key focus on the four stages of the OODA loop
• The notion of ‘Flow Time’ or ‘Time to Value’ and why it is a crucial and powerful metric that all CEOs must prioritize
• The use of VSM in order to achieve better decision making and build a scalable organization

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Adrian Cockcroft, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/adrian-cockcroft/

In this episode of Mik + One, Mik’s guest is Heather Munoz, Head of Retail Brokerage Practice, E*TRADE.

In this episode, Mik and Heather discuss many topics including:

• The importance of an effective tool network and how it supports an organization’s value streams
• Using visualization and data to get people to understand systems thinking approach in order to deliver more value to the customer
• Thinking in flow metrics and using them to help shift to product thinking
• Characteristics of a good leader and how showing empathy can lead to greater results

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Heather Munoz, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/heather-munoz/

In this episode of Mik + One, Mik continues the conversation with Don Reinertsen, President of Reinertsen & Associates, a product development consulting firm located in Redondo Beach, CA, and author of three best-selling books on product development: Developing Products in Half the Time; Managing the Design Factory: A Product Developer’s Toolkit; and The Principles of Product Development Flow: Second Generation Lean Product Development.

The second part of this two-part special includes discussions around:

• Assessing the reserve buoyancy of a project.
• Using loss of safety margin as a leading indicator of project deterioration
• Becoming more rigorous about how we think about technical debt

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For more information about Don Reinertsen, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/don-reinertsen-part-2/

In the twelfth Mik + One, Mik sits down with Don Reinertsen, President of Reinertsen & Associates, a product development consulting firm located in Redondo Beach, CA, and author of three best-selling books on product development: Developing Products in Half the Time; Managing the Design Factory: A Product Developer’s Toolkit; and The Principles of Product Development Flow: Second Generation Lean Product Development.

A wide variety of topics were discussed in the first half of this special two-part episode, including:

• Viewing product development decisions as economic tradeoffs
• Shifting from deterministic planning models to a stochastic perspective
• Managing the Fuzzy Front End: the time from opportunity identification to commitment

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

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For more information about Don Reinertsen, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/don-reinertsen-part-1

In this episode of Mik + One, the official Project to Product podcast, Mik is joined by Dominica DeGrandis, Principal Flow Advisor at Tasktop and Author of “Making Work Visible: Exposing Time Theft to Optimize Work & Flow.”

In this episode, Mik and Dominica cover a variety of topics, including:

• Reflections on the COVID-19 pandemic, its impact on organizations, and advice for leaders, teams and individuals to get through this time and find their own flow
• Exploration into how Dominica’s work in ‘Making Work Visible’ applies at the individual, team and organization levels
• Leadership’s role in acknowledging employee burnout and working to improve it in order to increase employee confidence, innovation and engagement during the Turning Point
• Getting Work in Progress (WIP) under control in order to improve flow
• The concept of Flow Safety, and why it is critical in making structural changes and seeing successful results
• The importance of experimentation when removing bottlenecks, and how it can help to increase team happiness and productivity
• Why exposing dependencies is critical in order to make fast decisions that produce results, reduce wait times, and reduce WIP

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dominica DeGrandis, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/dominica-degrandis/

Recorded at the 2019 annual SEACON conference in London, Mik has two special guests, Matthew Skelton and Manuel Pais, authors of Team Topologies: Organizing Business and Technology Teams for Fast Flow.

This episode of Mik + One discusses:

• Insights into the patterns and anti-patterns of how teams are structured and evolve, and why it’s important to focus on the cognitive load of teams
• Team specialization, the need for platform teams and how to manage the crucial dependencies between teams
• The need for a product value stream that’s supported by multiple teams, and the importance of flow in an organization’s software systems architecture
• Learnings on how to successfully organize teams of teams and if there is a perfect number of team members for an organization
• Advice for organizations on how to successfully structure teams based on cognitive load

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For more information about Manuel Pais and Matthew Skelton, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/team-topologies/

Recorded at the annual 2019 SEACON Conference in London, today Mik’s plus one is Jon Smart, Partner, Business Agility at Deloitte.

In this episode of Mik + One, Mik and Jon discuss:

• The value and importance of focusing on “Better Value, Sooner, Safer, Happier” and why Agile is no longer the answer
• The importance of senior leaders implementing a mindset shift and focusing on outcomes instead of output
• Why leaders should be looking at the end-to-end flow, how it impacts business results and the need to identify what they are optimizing for and what they want to optimize for
• Employee incentivization and implementing recognition and rewards for motivating teams – not individuals – to reduce silos across the value stream
• The introduction of Flow Metrics on the product value stream

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Jon Smart, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/jon-smart/

Joining Mik in this episode of Mik + One is technology visionary George Kadifa to discuss generative AI and its potential impact on the tech industry.

George discusses how generative AI has changed the conversation with machines, allowing them to generate new content, code, images, and videos in a multi-modal fashion. This development is expected to be even bigger than all the previous tech transformations combined. George Kadifa has a long history of predicting tech trends and capitalizing on them. He believes that generative AI is set to revolutionize the scientific method by being able to comprehend complex situations with billions of parameters, which could have huge implications for medicine and other areas of science. 

Mik and George also discuss how the development of deep learning has led to a shift from workflow-based software to information-based software, with the ability to create predictive and generative capabilities.

Key discussions include: 

• The Impact of Generative AI on the Technology and Enterprise Landscape
• Generative AI and its Implications for the Creative Industry
• The Impact of AI on the Future of Technology and Workflows
• The Potential of AI to Transform Software Development
• The Benefits of Value Stream Management and AI for Improved Productivity
• The Power of Data in Generative AI
• Workflow Automation and Insight-Driven Analytics on Business Processes
• The Increase in Complexity of Software Development 
• Interplay Between Cloud Vendors and AI Model Development
• The Future of Language Modeling and Information Protection

Subscribe to the Mik + One podcast today so you never miss an episode: https://www.planview.com/lp/mik-plus-one/ 

Follow Mik on Twitter:

@mik_kersten #MikPlusOne

Additional Resources:

• Join the Flow Framework Community

In the eighth episode of Mik + One, the official Project to Product podcast, Mik’s guest is Dean Leffingwell, Co-founder and Chief Methodologist at Scaled Agile.

In this episode, Mik and Dean cover:

• SAFe 5.0 and the importance of having business agility in addition to technical agility
• The different types of customers and understanding why internal customers are just as valuable and important as external ones
• Abandoning organizational hierarchies to become more agile and survive digital disruption, as well as other paths for organizations to take to achieve business agility
• Why teams must have autonomy but not be autonomous to successfully work within an organization that is scaling
• Why establishing a common taxonomy is critical to get people to think in terms of outcomes and delivering business value
• Advice to help organizations ensure a successful SAFe transformation by focusing on outcome-based metrics and an end-to-end feedback loop

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Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Dean Leffingwell, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/dean-leffingwell/

In the seventh episode of Mik + One, Mik’s guest is Dave West, CEO and Product Owner of Scrum.org.

In this episode, Mik and Dave discuss:

• The digital age and how traditional enterprises can transform to become - software-driven businesses
• The risk of falling into an industrial mindset trap, and what organizations can do differently to avoid failures
• How digital natives have achieved the innovation cycle and why leadership at traditional enterprises have not internalized what it means
• The importance of placing small bets and MVPs, and applying continuous learning and feedback into the innovation cycle
• The four key things that large organizations can act on now to deliver value: Create alignment; Become people-centric; Fund correctly; Measure appropriately

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For more information about Dave West, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/dave-west/

Joining Mik for the sixth episode of Mik + One is Sam Guckenheimer, Product Owner for Azure DevOps at Microsoft, and a regular keynote speaker at industry-wide events, and the author of four fantastic books.

In this episode, Mik and Sam discuss:

• How the current situation parallels to previous installation and deployment periods, and the patterns organizations can implement to leverage and survive the Turning Point
• The importance of looking at investments in terms of core versus context, to better understand where the business needs to focus
• The importance of flexibility and business agility, in order to reduce technical debt and optimize the end-to-end idea
• Flow Metrics, and how they can help organizations to better understand end-to-end flow and optimize business outcomes
• Viewing regulations as constraints of doing business, as opposed to objectives, and acting customer-focused in a compliant way to deliver quality products and services

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For more information about Sam Guckenheimer, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/sam-guckenheimer

In this episode of Mik + One, Mik’s guest is Shelley Perry, Managing Partner & Founder of ScaleLogix, who has immense experience setting tech companies up for success.

The goal of ‘Project to Product’ is to help organizations prepare for the Turning Point in the Age of Software. As the world experiences an economic fallout triggered by COVID-19, it is key that organizations move quickly to adapt. Read more here: https://www.tasktop.com/blog/covid-19-triggered-the-turning-point/

In this episode, Mik and Shelley cover:

• Advice to organizations on how they can survive and thrive at a business level during the COVID-19 pandemic
• The importance of traditional enterprises leveraging technology to provide business value and navigate the pace of change amongst the economic environment
• The power of bridging communication between technologists and business leaders to make better, more informed decisions that achieve objectives and bring value to customers
• Examples of successful tech giants who understand their customers and are leveraging data to react faster to changes
• How business leaders should think and act about the uncertainty ahead, and how it differs from past economic downfalls and recessions

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com

For more information about Shelley Perry, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/shelley-perry/