Former Freeman Company CEO Bob Priest-Heck has helmed one the largest events industry companies in the world, collecting a vast reservoir of knowledge on the profession.
Now, in tandem with Freeman Board Chair Carrie Freeman Parsons, he's put that knowledge down on paper in their new book Inside Live Events.

Meetings Today's Tyler Davidson sat down with Priest-Heck to discuss why the book is such a valuable resource for meeting and event planners, as well as key industry trends and the importance of sharing our knowledge with the next generation of meeting professionals.

Michael Krouse, president and CEO of the Greater Ontario, California CVB, aka GOCAL, and regional vice president convention centers for ASM Global, shares details on a massive expansion project that will double the size of the Ontario Convention Center (including a parking garage that can double as an event venue!) as well as a new entertainment district, Empire Sports Complex and baseball stadium, and an expansion of Ontario International Airport and a downtown improvement project.

A 20-year food and beverage operations veteran, Thomas Whelan, director of events – Northeast for Access DMC, has helped launch off-premise and on-premise catering companies and curated experiences for millions of people at corporate events and social gatherings.

Whelan, a Meetings Today Trendsetter that was formerly the assistant GM for Levy Convention Centers at the Boston Convention and Exhibition Center and also an outspoken advocate for inclusion in the meetings and events industry, is a font of meetings and conventions F&B knowledge.

Whelan also sits on the board of directors for the SEARCH Foundation, is a former board member of the LGBT Meeting Professionals Association and former president of the Massachusetts Live Events Coalition.

Learn the latest engaging catering and cuisine trends as well as the importance of joining industry associations and foundations.

The Reno Tahoe area of northern Nevada is easy to get to, easy to navigate once you're on the ground, and is easy to love for meetings and events. Thanks to an economic boom, new and refreshed venues, and a plethora of outdoor activities, Reno Tahoe is catching the attention of people around the country to work, live and play there. Just what can this fast-growing destination do for your next meeting or event? In this episode, Senior Content Director Danielle LeBreck chats with Mike Larragueta, vice president of sales for the Reno-Sparks Convention & Visitors Authority to learn more.

This podcast was produced in partnership with Reno Tahoe

In the run-up to his keynote address at Event Service Professionals Association’s 2023 annual conference, meetings industry leader and DEI champion Elliott L. Ferguson II, president and CEO of Destination DC, explains why DMOs and event service professionals are key partners in ensuring meetings and events are living up to their promises of delivering diversity, equity and inclusion at their events, in experiences but also in including minority vendors in the economic benefits.

From offering offsite events and experiences that include local culture that may have been previously overlooked to tapping LGBTQ+ and BIPOC vendors to provide key event services, DMOs and event service professionals are the frontline resources that can ensure inclusion in a meaningful, and equitable, way.

PCMA Convening Leaders held its 2023 edition in Columbus, Ohio, a destination that unveiled many surprises to attendees who enjoyed its booming restaurant scene, thriving arts and entertainment districts and the many facets of the Greater Columbus Convention Center.

Did you know that Columbus is the largest city in Ohio and the 14th largest in the U.S., and is home to a diverse population that includes one of the largest LGBTQ+ populations per capita in the nation? It's also considered the fourth largest center of design in the U.S. and the headquarters city of a number of major Fortune 500 companies.

Meetings Today's Tyler Davidson sat down with Experience Columbus President & CEO Brian Ross to get his impressions on major new developments in the destinations, Experience Columbus initiatives and what the impact of PCMA Convening Leaders will be on Ohio's capital city.

What's new and coming online in the perennial popular Central Florida destination of Orlando? From major new hotel and attractions openings and renovations to group activity options, and the hugely anticipated Brightline high-speed rail line connecting Orlando and Miami, there's a wealth of updates to share.

Meetings Today's Tyler Davidson sat down with Casandra Matej, president and CEO of Visit Orlando, to discover what's in store for meetings and conventions groups in 2023. 

Perhaps the biggest news at PCMA Convening Leaders 2023 was the association's acquisition of Event Leadership Institute, a major player in the meetings and conventions education space.

ELI founder Howard Givner, now senior vice president of knowledge and innovation for PCMA, sits down with Meetings Today's Tyler Davidson to discuss the details of the acquisition, the mutual benefits PCMA and ELI members will receive, and what he sees as the future of education in the meetings and conventions industry.

How is the meetings and events faring as the worst of the pandemic seems to be in the past, and where are we headed as new headwinds confront the industry? Maritz Holdings and Maritz Group President & CEO David Peckinpaugh shares his insight as the leader of the global MICE powerhouse. Also: What's new inside Maritz, from DEI and sustainability to its leadership role in fighting human trafficking in the hospitality industry.

Meetings Today caught up with Peckinpaugh at PCMA Convening Leaders in Columbus, Ohio, to get the skinny from one of the top leaders in the global MICE industry.

Sun, fun and a convention district seemingly made for meetings make San Diego a popular destination for business events, but the San Diego Tourism Authority (SDTA) believes brainpower—such as its emerging biotech industry—needs to be added to that list. We sat down with the SDTA’s Kavin Schieferdecker to explore this SoCal standout’s new promotional message for the meetings and events industry.

VisitScotland Business Events launched an ambitious Journey to Change initiative in 2021 that aims to showcase how business events in the country can drive social and economic transformation. Most of Western Europe seems to be following the same path, especially in terms of sustainability.

Meanwhile, while the U.S. meetings and events industry actively sings the praises of issues such as sustainability and the impact business events have on the environment, the message doesn't seem to be translating into actual practices and government regulations like it does across the Atlantic.

Meetings Today's Tyler Davidson sat down with VisitScotland's Neil Brownlee at IMEX America to explore the country's ambitious initiative, as well as meetings and events trends, facility information and the benefits of bringing meetings to Scotland. 

Have a need for a turnkey conference solution in the Big Apple, with a little touch of English elegance?

Meetings Today’s Tyler Davidson sat down with Fiona Macpherson, vice president of business development and sales for etc.venues, a 30-year-old, U.K.-based non-residential conference center operator that just opened a third location in Manhattan.

Discover what this London-based urban conference center option—which in 2019 hosted nearly 1 million delegates—brings to the U.S. market, being known for its interior design, F&B, technology and, being from England—a stellar tea selection, of course!

Lauren Grady, director of global event center of excellence at Bizzabo, discusses the state of in-person events in relation to data collected by Bizzabo this year, including how, looking ahead to 2023, 85% of event organizers plan to host at least three in-person events next year.

In this Meetings Today podcast, digital content coordinator Logan Pratt sits down with Roger Rickard, founder and president of Voices in Advocacy to learn about how some of the key issues in the 2024 presidential election could impact the meetings industry. Rickard also talks about the effectiveness of destination boycotts, how groups can advocate for themselves in legislative policy and why there is always hope for the industry no matter who wins the White House.

Where are meetings and events at in the great post-shutdown recovery? Who is winning the force majeure battle? Are room rates and other meeting component prices going to ease up anytime soon? And what does it mean when someone says that attendees should design meetings?

Meetings Today’s Tyler Davidson caught up with Maritz Global Events Enterprise Vice President and COO Steve O’Malley at IMEX America 2022 to see what the global meetings and events juggernaut is noticing take shape regarding key industry issues.

O’Malley and his team are seeing organizational values such as sustainability and DEI stressed in RFPs, and data privacy is once again rising to the fore. And what about attendance levels? Will we ever get back to “normal?”

You’ll have to hear what O’Malley reveals to get the answers.

One of the hottest topics in the meetings industry is talent acquisition and retention. Michael Massari, chief sales officer of Caesars Entertainment, started out his career in the hospitality industry as a busboy. But is the next generation of workers willing to start at the bottom? An industry vet chimes in during this Meetings Today podcast taped at IMEX America 2022.

Marriott's Head of Global Sales Tammy Routh discusses up-and-coming Marriott projects and properties, industry trends and what to look forward to from the brand in 2023 at IMEX America 2022. 

Everyone's after attendee engagement at events, and Encore Global may have just cracked the code with its "Break Free" immersive environment debuted at IMEX America 2022.

Ben Erwin, president and CEO of the global event planning, creative, production and technology juggernaut, talked with Meetings Today's Tyler Davidson about its mysterious and magnificent "multi-room" environment shrouded by towering black draping in the back of the Mandalay Bay Convention Center.

But it was much more than the proverbial big show reveal at IMEX America, as Erwin said the concept can be customized for any industry or event, and that meeting planners may see their clout greatly increased as they work to create connections within organizations in a dynamic new workplace environment that has been rocked by remote work and retention and staffing challenges.

Visit Orlando has teamed with the Orlando Economic Partnership to launch the "Unbelievably Real" marketing campaign, which seeks to communicate the message of the top meetings and events destination's authenticity and unique nature, which often gets lost due to its profile as the world's preeminent theme park destination and leisure travel magnet.

Meetings Today's Tyler Davidson sat down with Matej at IMEX America 2022 to discuss the new initiative as well as how the destination fared during Hurricane Ian and the phenomenal response of its hotel community to help residents of Florida's hard-hit communities weather the storm.

The world is very, very sick, as its climate is increasingly spiraling to doom. The meetings and events industry is particularly vulnerable to what we call "climate change." But the very term climate change doesn't convey the need for urgency because of the potentially catastrophic diagnosis for the planet, according to PCMA President & CEO Sherrif Karamat, who uses the provocative term "climate cancer."

Meetings Today's Tyler Davidson caught up with Karamat at IMEX America to expand on his dire diagnosis for the meetings and events industry and the planet itself, as well as his thoughts as the incoming chair of the Events Industry Council and happenings at PCMA, including the January 2023 Convening Leaders conference in Columbus, Ohio.

Gerardo Tejado, general manager for American Express Meetings & Events, discusses highlights of the 2023 annual Global Meetings & Events Forecast with Meetings Today's Danielle LeBreck at IMEX America 2022.

Many organizations, and especially associations, are challenged by legislation and policies that are counter to the values of their members, such as "bathroom bills" and statewide measures outlawing abortion. The firm opposition to these laws leads some to consider cancelling their meetings in the destinations in which the laws were passed. 

But cancelling or moving meetings can lead to legal and financial exposure and also impact those in the destination that rely on meetings and conventions to make a living, such as hotel, restaurant and transportation workers, among many others.

To provide an alternative to cancellation, or attendees deciding to not participate in a meeting or convention, meetings industry veterans Beth Surmont and Elena Gerstmann created SocialOffset, which allows attendees and organizations to donate to charities that counter the legislation and policies in question.

Meetings Today's Tyler Davidson recently talked with Surmont and Gerstmann to discover what SocialOffset, now in its pilot phase, brings to the conversation about destination boycotts, especially in the association segment.

From a new hockey arena to expanded airlift and its ever-present roster of top spas and golf resorts, Greater Palm Springs has emerged from the pandemic reinvigorated to win meetings and conventions business.

Meetings Today’s Tyler Davidson talked with Carolina Viazcan, vice president of sales for Visit Greater Palm Springs, to discover what’s new up and down the Coachella Valley, and how groups themselves can turn a meeting there into an opportunity to reconnect and reenergize.

Meetings Today's Tyler Davidson touches base with Lori Cassidy and Pam Kressley, 30-year hospitality industry veterans who  just launched an incentive travel option that greatly simplifies the reward process while multiplying travel options for both awarders and awardees.

And if exclusive resorts and luxe cruises don't do the trick, companies can even launch their high-performing incentive winners into space!

Check out all the deets of this turnkey incentive travel reward option that promises to disrupt the segment by giving award-winners more say in what travel experiences they want. It's an idea whose time has come, and one that also helps organizational recruitment and retention efforts in a time when workforces have been stretched thin and employees have more bargaining power and desire more flexibility.

On this spooky edition of a Meetings Today podcast, Meetings Today's own Taylor Smith and Logan Pratt read and react to some of the worst meetings horror stories submitted by Meetings Today readers. From firetrucks to bathrooms to palm trees, don't miss out on these hilarious horror stories this Halloween!

Meetings industry veteran Kevin Iwamoto, chief customer officer and head of enterprise for meetings technology company Bizly, has occupied top positions in meetings industry organizations, from president of NBTA (now GBTA) in the wake of 9/11 to senior-level positions on Hewlett-Packard’s global travel and meetings team and Disney. Meetings Today's Tyler Davidson spoke with him about stereotypes and other challenges faced by Asian American and Pacific Islanders in meetings and events, as well as his veteran perspective on where the industry is at as we emerge from the pandemic to face economic and global political headwinds.

Meetings Today's Tyler Davidson chats with KiKi L'Italien, host of Association Chat podcast and senior consultant with Tecker International, about ASAE's Annual Meeting & Exposition, including the successes and challenges of its stringent COVID-19 testing policy (COVID spoiler alert!), as well as a unique new CSR option that encourages association attendees to contribute to organizations that counter potential boycott issues rather than having organizations cancel events or attendees decline to participate.

IMEX America has always had a robust educational program, but is now embarking on a three-year strategy to consolidate and redesign the offering.

Helping shepherd the process is Tahira Endean, an industry veteran and former head of events for SITE who was recently hired as IMEX Group's Head of Programme. Carrying the theme "Pathways to Clarity," IMEX America will kick off October 10 in Las Vegas with its Smart Monday educational day.

Learn more about the new educational strategy as well as what else new to expect during IMEX America 2022, the 11th edition of the show, with this Meetings Today podcast with Endean.

Many planners think a hybrid event is simply a program that ties together a single in-person event with a simultaneous digital component. Think again!

Meetings Today's Tyler Davidson talks with Cvent's Rachel Andrews, senior director, Global Meetings & Events, and Patrick Smith, senior vice president and chief marketing officer, about their experience producing the hospitality tech giant's Cvent Travel Summit, which featured specialized content for different subsets of audience and multiple event formats, as well as in-person elements in two different countries before and after the main production.

Sound complicated? Let Rachel and Patrick share how they pulled it off, because hybrid meetings are here to stay and the race is on to deliver the most engaging and relevant experience for all attendees.

Dallas is embarking on a $2 billion convention center expansion that will also result in a new downtown entertainment district and neighborhood. Visit Dallas President & CEO Craig Davis goes over the details of this massive project that will reposition the city as a top meetings and conventions draw.

Meetings Today sat down with Lee Rubin, keynote speaker and one of two featured speakers at this July's Meetings Today Live! West Denver/Aurora to hear about his backstory and highlight the key elements of a strong, consistent corporate team. 

The Dallas-Fort Worth Metroplex is a centrally located meetings mecca with lures ranging from big-city attractions such as world-class museums to charming small towns with only-in-Texas appeal, to suburban communities filled with facilities that are purpose-built for large meetings and events. Plano is a Metroplex city that offers a little bit of it all, and also boasts close proximity both of the region’s major airports as well as downtown Dallas.

Meetings Today sat down with Visit Plano’s Marisa Obando, SMERF and Government sales manager for the DMO, to discover why Plano could be a good fit for a wide range of meetings across many segments.

Meetings Today's Tyler Davidson sat down with Encore's Cathy Schlosberg, senior VP of marketing, and Amanda Armstrong, SVP of Brand & Community Engagement, on how meetings technology from in-person to hybrid has undergone a radical transformation because of the pandemic. Discover the latest stats from this essential meetings and events player, and why it is bullish on the vitality of all meetings as a more-remote workforce becomes an increasing reality.

Meetings industry veteran Maura Gast, executive director of Visit Irving Texas, is one of the most engaged leaders in the business—name a board and chances are she’s been on it! Hear what she has to say about the recovery from the pandemic, in terms of both Irving and the industry as a whole, and key destination updates as major Irving attractions such as Toyota Music Factory rev up to welcome meetings and conventions groups en masse.

May 19, 2022, is Global Accessibility Awareness Day, so we sat down with meetings tech titan Cvent to talk with their new senior product manager for accessibility, Stephen Cutchins, and senior director of product management, Carl Aldrich, to discuss the strides and challenges the meetings and events industry has experienced in ensuring everyone is included. Learn about cutting-edge accessibility tech from Cvent and beyond, and how our industry and world is rapidly changing for the better by including more voices in the conversation.

On this episode of the Trendsetter Tuesday podcast, Taylor Smith sat down with Amani Roberts, Chief Musical Curator at The Amani Experience to learn more about how Roberts uses tools like music to help those in the meetings industry unleash their creative minds. 

Meetings Today catches up on the latest events and development news in Milwaukee with Leslie Johnson, vice president of sales and services for VISIT Milwaukee. We discuss the highly anticipated Wisconsin Center expansion, what the city's various entertainment districts can offer groups, and new hotel openings on the horizon. 

*Produced in collaboration with VISIT Milwaukee

Garrett Ronan, U.S. chief operations officer for etc.venues, talks about post-pandemic meetings and conference center trends and the company's potential expansion plans in the U.S. after opening two New York City venues shortly before COVID-19 roiled the industry.

What does it take to put on an event like the Super Bowl? Darren Green, Chief Sales Officer for LA Tourism, joins Meetings Today to share how his team worked with L.A. hospitality partners and the NFL to host Super Bowl LVI and its surrounding events. We also discuss new developments in L.A. that meeting planners should know about and big events coming to town in the next few years.

Meetings industry veteran Christine “Shimo” Shimasaki, of Simpleview's 2Synergize, is privy to booking pace data from hundreds of DMOs. Here's her well-informed take on where the meetings industry is regarding the return to in-person events, and how data-driven strategic decisions are the key to its future.

Meetings Today's Tyler Davidson sat down with PCMA leader Sherrif Karamat and DI leader Don Welsh to discuss the organization's upcoming Business Events Industry Week, current in-person meetings trends and the associations' stance on the Russian invasion of Ukraine.

It’s no secret that the hospitality industry faces a challenge attracting the next generation of talent. In fact, it’s a major topic of discussion among its leaders. In this Meetings Today Podcast, recorded at PCMA’s Convening Leaders, EIC CEO Amy Calvert tackles the subject of the hospitality industry talent pipeline, as well as a major revamp of the EIC’s CMP program.

Tyler Davidson talks to James Rees, president of Joint Meetings Industry Council (JMIC), about one of the events industry's most pressing issues: sustainability. At PCMA Convening Leaders 2022, Rees details the Net-Zero Carbon Events Pledge initiative, key challenges surrounding business travel and carbon footprints, and the way forward for greener in-person meetings.

Tyler Davidson checks in with Michele Polci, citywide director of catering sales, Las Vegas, for Caesars Entertainment at PCMA Convening Leaders about how the meetings and conventions giant navigated the pandemic, critical questions planners should ask about service levels and the supply chain, and the latest cuisine trends for large gatherings.

JUNO’s Josh Hotsenpiller sits down with Tyler Davidson to discuss the events platform’s big partnership with PCMA, and how everything we do comes down to one important concept: human connection.

Meetings Today's Tyler Davidson discussed Visit Corpus Christi's meetings offer in which the destination will host an opening or closing reception in one of the destination's many interesting offsite venues. The CVB's Nicole Olivares details the Coast Your Own Way meetings offer and what the Gulf Coast destination offers for meetings and events.

AI represents a massive sea-change in the business world and beyond, and the business events segment is quickly adapting its benefits to workflows.

Meetings Today's Tyler Davidson sat down with Amy Kramer, market and product innovation leader for Maritz, to see how the global MICE giant has integrated AI into its workflow, and also tips on how meeting professionals can implement this remarkable new technology to streamline workflows and gather information.

Meetings Today's Sarah Kloepple sits down with Stephanie Glanzer, senior vice president and chief sales officer for MGM Resorts International, to discuss how the company has come through the pandemic better, with new safety protocols, the launch of new meetings campaign "Here" and how planners can make a difference through their events at MGM.

This podcast was produced in partnership with MGM Resorts International.

Meetings Today's Tyler Davidson sat down with Mike Wainwright and Don Pfeffer at IMEX America 2021 to get key insights from the global hotel giant's Convention & Resort Network (CRN) regarding the recovery of the meetings industry.

CRN's Mike Wainwright,  vice president of  sales, Gaylord Hotels and Marriott Convention & Resort Network, and Robert Pfeffer, senior director, Convention & Resort Network, Resort Portfolio at Marriott International, delve into what the network is experiencing as far as bookings and leads, as well as how the pandemic experience will shape the post-COVID-19 landscape.

In this podcast, recorded live from the IMEX America 2021 show floor in Las Vegas, Tyler Davidson speaks with with Gerardo Tejado, general manager for Meetings & Events, American Express Meetings & Events, and Amanda Chamov, marketing manager, about the compelling reveal of the global business travel giant's major annual survey, 2022 Global Meetings and Events Forecast.

The 11th edition of the annual forecast garners planner perspectives on virtual and hybrid meetings, how they think their budgets will fare, the cost of key components and the relevance of issues such as sustainability, DEI (diversity, equity and inclusion) and more.