Explorez tous les épisodes du podcast Masters of Home Service
| Titre | Date | Durée | |
|---|---|---|---|
| More Jobs or Higher Prices? The Math Says… | 20 Oct 2026 | 00:26:59 | |
More customers don’t always mean more profit. Learn why raising your prices could be a smarter way to grow, how to spot underpriced customers, and how to increase rates without losing your best clients. In this episode of Masters of Home Service, host Adam Sylvester sits down with Gabe Chrismon (Oply) to talk about why only chasing more work can hurt your bottom line and how to know when it’s time to charge more. Show Notes: [00:56] Double your prices or double your customer volume? New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| The $5 Cinnamon Roll That Led to a $100K Lead | 13 Oct 2026 | 00:19:49 | |
Tired of paying more for leads? Learn how community events, local partnerships, and creative giveaways can help you generate referrals, attract new customers, and stay top of mind without relying on paid ads. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to break down how she turns genuine community involvement into new business opportunities, including how a $5 cinnamon roll led to a $100K remodel job. Download our free community marketing playbook to put their tips into action: https://bit.ly/4s2cr03 Show Notes: [00:50] How community marketing builds local brand awareness New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| From a Borrowed Mower to 55 Employees by Age 24 | 06 Oct 2026 | 00:18:56 | |
What does it take to build a seven-figure landscaping business at 24? Beau Batcheller shares his journey: charging $20 per lawn at 15 years old, building a team of eight crews, and running a 12-acre nursery. In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscape) to break down how he built and scaled his landscaping business, including what happened when revenue jumped from $1 million to $7 million in under 12 months. Show Notes: [00:13] How to start a landscaping business with just $60 [03:25] Why taking action matters when starting a service business [04:24] How Beau grew to 55 employees and eight landscaping crews [06:58] How to hire as your home service business grows [08:11] Scaling from $1M to $7M in under 12 months [08:46] Does hiring more employees solve growth problems? [10:14] How do you lead employees who are older than you? [11:19] What it takes to run a landscaping company at age 24 [12:11] How do you generate landscaping leads as you grow? [14:28] Why one bad hire can hurt your entire team [15:40] How to scale a service business without adding chaos [16:47] Lightning round: Mindset advice for young business owners New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Stop Promoting Your Best Tech: How to Build Real Leaders | 29 Sep 2026 | 00:25:19 | |
Your best technician might be the wrong person to promote to management. Learn how to spot management potential, test employees before promoting them, and train new leaders without rushing the transition. In this episode of Masters of Home Service, host Adam Sylvester sits down with Sadi Ingallina (Grow Your Tree Co.) and Rich Camacho (BlueRecruit) to break down how home service business owners can develop technicians into managers while keeping the right people in the roles where they’ll perform best. Download our free team readiness checklist to put their tips into action: https://bit.ly/4h3bwqW Show Notes: [00:42] Why promoting your best technician can backfire New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How Much Did You Make Today? Track Daily Profit in Real Time | 22 Sep 2026 | 00:18:50 | |
Do you actually know how much money your business made today? Learn which business metrics to track, how to catch profit and sales problems early, and how an end-of-day report can help you make faster decisions instead of waiting for your monthly P&L. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) to explain how she brings revenue, profit margins, labor costs, sales data, and other key numbers into one place to get a clearer picture of how her business is performing. Download our free home service reporting playbook to put their tips into action: https://bit.ly/3VdANHA Show Notes: [00:52] Why a monthly P&L isn’t enough to run your business [02:29] Which home service business metrics should you track? [04:00] Gross profit vs. net profit margin explained [04:50] What’s a healthy gross profit margin for service businesses? [06:26] How daily tracking helps you catch sales problems early [07:06] Using your schedule for capacity planning and hiring [08:30] How to build an automated end-of-day business report [10:03] What should an end-of-day report actually track? [10:57] How to set daily, monthly, and quarterly business goals [12:29] How to account for seasonality in business reporting [13:44] How to test automated business reports for accuracy [14:30] Using employee reports to track KPIs and bonuses [15:38] How AI can help turn business data into decisions [17:06] Lightning round: The business metrics that matter most New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| This Company Built a Multi-Million Dollar Brand in Pink | 15 Sep 2026 | 00:25:17 | |
You can have the best-looking trucks in town, but your brand falls apart when the service doesn’t match. Learn how to build a home service brand that stands out, keep your team delivering on it as you grow, and turn small details into a customer experience people remember. In this episode of Masters of Home Service, host Adam Sylvester sits down with Brandon Downer (Pink’s Windows) to explain how thoughtful branding, consistent employee training, local customer communication, and a well-planned customer journey helped Pink’s build a recognizable business brand. Show Notes: [00:48] How to build a memorable home service brand [02:32] What makes customers remember and trust your brand? [03:20] How Pink’s created a brand that stands out [05:24] How to keep your brand consistent as you grow [07:22] Does your home service business logo really matter? [11:31] How Pink’s trains technicians to protect its brand [13:38] Keep employee training consistent as you scale [14:59] How final walkthroughs improve service quality [16:49] Mapping your home service customer journey [20:54] Why Pink’s keeps customer phone calls local [22:50] Why owners should stay active in their local community [23:35] Lightning round: Where should you start a rebrand? New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How to Add New Services (Without Sinking Your Business) | 08 Sep 2026 | 00:14:56 | |
A new service can unlock more revenue, but expanding too fast can cost you. Learn how to add complementary services, track profitability, and cross-sell without putting your business at risk. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kasy Allen (Wheatley Creek Services) and Haley and Austin Rogers (Avai Property Solutions) to explain how to test demand before investing, decide when to hire separate teams, and use cross-selling to grow new service lines. Download our free cross-selling and upselling scripts to put their tips into action: https://bit.ly/4gSFuOt Show Notes: [00:51] Choosing new services your customers already need [02:17] Should you hire a separate team for a new service? [04:21] How to schedule and manage multiple service lines [07:00] How can you test demand for a new service? [08:20] How to track profitability for each service [10:00] What are the risks of taking on bigger jobs? [11:29] How to market and cross-sell your new services [12:52] Lightning round: Lessons for adding new services New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Gen Z Doesn't Want to Work? Think Again. | 01 Sep 2026 | 00:24:06 | |
Gen Z wants to work, and 60% are looking at the trades. The key is knowing where to find them and what keeps them around. Learn how to reach younger workers, make hiring easier, and build a workplace they want to stay in. In this episode of Masters of Home Service, host Adam Sylvester sits down with Rich Camacho (BlueRecruit), Haley Rogers (Avai Property Solutions), and Jacob Palmer (Palmer Electrical) to explain why Gen Z is choosing the skilled trades and what home service businesses can do to recruit, train, and retain the next generation. Show Notes: [01:00] Debunking the “Gen Z doesn’t want to work” myth [03:13] What Gen Z employees want from employers [03:59] Why is Gen Z choosing skilled trade careers? [07:43] How to recruit Gen Z workers for the trades [08:29] Can TikTok help you recruit skilled trade workers? [09:24] How employee referrals help you find younger workers [10:08] What does Gen Z workers look for in a job? [11:01] Why your hiring process needs to be mobile-first [12:01] The cost of complicated job applications [14:28] Why social media is becoming a recruiting tool [15:11] What social media content attracts job applicants? [19:08] How to train and keep Gen Z employees [22:05] Lightning round: How to manage and recruit Gen Z New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| 58% of Searches Get Zero Clicks: How to Fix Your Website | 25 Aug 2026 | 00:13:22 | |
Your website might look great, but does it make it easy for people to hire you? Learn the simple website fixes that can turn more visitors into leads, plus how to make your home service business easy to find in the age of AI search. In this episode of Masters of Home Service, host Adam Sylvester sits down with Phil Risher (Phlash Consulting) to share practical ways to improve website conversion rates, plus what your business needs to show up as customers turn to Google AI Mode, ChatGPT, and other AI tools. Download our free website optimization playbook to put their tips into action: https://bit.ly/4gbWH6n Show Notes: [00:35] Do home service businesses still need a website? [01:02] Changes to improve your website conversion rate [02:25] How a website offer got 50 more leads in a month [03:06] How AI search is changing home service websites [05:11] How to prepare your website for AI search [06:03] Turn real customer questions into searchable content [06:19] Share of voice vs. mention rate in AI search [06:47] How to create unique local content that AI can find [07:50] Building a business knowledge base for AI search [09:12] How to make website content easier to crawl and index [10:20] Human customer service still matters as AI grows [10:54] Turn your business knowledge into a digital asset [11:42] What’s the best mobile website change to make first? [11:58] What’s the biggest mistake with website forms? [12:13] Where should you start if AI search feels overwhelming? New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How 30% Drive Time Is Draining $80/Hour from Your Crews | 18 Aug 2026 | 00:18:43 | |
Your crews can be busy all day and still lose money between jobs. Learn how to cut windshield time, build tighter routes, and use GPS fleet tracking to find the hidden drive time eating into your profits. In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscape) and Kyle MacDonald (Force Fleet Tracking) to break down the real cost of inefficient routes. Beau shares how his crews were draining 30% of an eight-hour workday driving, while Kyle explains how better fleet tracking and dispatching can make every workday more profitable. Looking to simplify fleet management? Learn more about the Force Fleet Tracking and Jobber integration: https://bit.ly/3QRTIWN Show Notes: [00:48] How much is windshield time costing your business? [01:33] Why drive time is a hidden profitability problem [03:26] Route density and profitability for recurring services [04:44] How GPS tracking and geofences improve routes [06:09] When should you turn down jobs outside your service area? [07:40] Using GPS tracking to resolve customer disputes [09:47] Reducing go-backs, forgotten tools, and wasted trips [11:08] How real-time fleet tracking improves dispatching [11:58] How GPS tracking can improve customer experience [13:50] Does GPS fleet tracking actually save money? [15:32] Which fleet tracking reports should you review? [16:37] How far should crews drive between service calls? [17:00] How to set operational boundaries with geofences [17:18] Signs your dispatcher is creating inefficient routes [17:36] What’s the biggest benefit of GPS fleet tracking? New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| From $3K to $80K/Month With No Sales Scripts | 11 Aug 2026 | 00:15:59 | |
Most customers don't hate sales. They hate feeling like they're being sold to. Learn how to ask better questions, build trust before talking about price, and create a sales process that feels natural for both your team and your customers. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Valle (Pink's Windows) to explain how serving customers instead of pitching them helped grow his business from roughly $3,000 a month to more than $80,000 a month. Show Notes: [00:57] Why old-school sales tactics don't work anymore [02:26] From $3K to $80K/month without sales scripts [03:10] What is a healthy close rate for home services? [04:12] How asking better questions wins more jobs [06:51] Why listening matters more than talking [08:43] Build trust before revealing your price [10:40] How to train technicians to sell naturally [13:45] Why Kevin calls sales "serving" [14:39] Kevin's favorite question to ask customers New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| He Films His Work and Spends $0 on Ads | 04 Aug 2026 | 00:11:05 | |
The best marketing for your home service business might already be sitting in your camera roll. Learn how to get more local leads without paying for Google Ads by using YouTube, video marketing, and content that builds trust before the first phone call. In this episode of Masters of Home Service, host Adam Sylvester sits down with Jacob Palmer (Palmer Electrical) to explain how he stopped paying for Google Ads nearly two years ago and made simple YouTube videos one of his biggest sources of leads. He shares practical tips on creating "watch me work" videos, building trust through content, and turning YouTube into a powerful sales tool. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:46] Why Jacob stopped paying for Google Ads [02:08] How to get local leads without paying for ads [03:20] How contractors can get customers from YouTube [04:07] Why "watch me work" videos build customer trust [06:46] How to optimize YouTube videos for local SEO [07:01] Should you use your phone or buy a camera? [07:58] Turn YouTube videos into a sales tool [09:13] How to ask customers for more Google reviews [09:43] Why ChatGPT recommends local businesses Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Why Being Your Best Technician Is Holding You Back | 28 Jul 2026 | 00:21:38 | |
Being the best technician in your company feels like a win. It can also become the thing holding your business back. Learn how to delegate with confidence, build systems your team can follow, and transition from working in your business to growing it. In this episode of Masters of Home Service, host Adam Sylvester sits down with Austin Rogers (Avai Property Solutions) and Sadi Ingallina (Grow Your Tree Co.) to break down why stepping out of the field is one of the hardest but most important transitions for home service business owners. They share practical advice on hiring, training employees, creating SOPs, and building systems that make delegation easier. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:47] Why being the best technician can limit business growth [02:29] How to transition from technician to business owner [04:15] Why some home service owners struggle to delegate [06:55] Using SOPs and checklists to improve employee training [08:55] Should you hire experienced employees or train from scratch? [10:07] How to stop jumping back into field work [12:06] How to build a team that doesn't depend on you [14:25] Stop fixing symptoms and solve the real problem [16:25] How business systems create owner freedom [17:09] The first SOP every home service business should document [19:06] The biggest fear when stepping out of the field [19:18] The next thing Sadi and Austin need to delegate [19:50] The last task they successfully handed off [20:02] What they're most proud of after stepping back Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| The Hidden Cost of Every New Customer | 21 Jul 2026 | 00:24:10 | |
Think a $100 Google lead only costs you $100? You're probably underestimating what it really costs to win that customer. Learn how to uncover your true customer acquisition cost (CAC), spot expensive marketing blind spots, and make smarter decisions that protect your profit. In this episode of Masters of Home Service, host Adam Sylvester sits down with Gabe Chrismon (Oply) to break down the hidden costs behind every new customer. They explore lead qualification, lead tracking, and practical ways to lower customer acquisition costs and get more value from every marketing dollar. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:42] What is customer acquisition cost (CAC)? [01:24] The hidden costs behind every new customer [05:23] How do you track customer acquisition cost? [06:38] Why drive time quietly destroys profit [08:52] How upsells and downsells lower your CAC [10:04] Why shared leads cost more than you think [12:44] Common customer acquisition cost misconceptions [14:46] How to track and test your best marketing channels [19:45] Which marketing channels should new businesses choose? [21:21] How lead attribution improves marketing ROI [22:48] Which marketing channels should contractors avoid? [22:57] How to qualify leads before wasting time Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| The Secret to a Frictionless Sales Process | 14 Jul 2026 | 00:16:26 | |
Making customers work to hire you could be costing you jobs. Discover how to build a frictionless sales process with better online forms, faster follow-up, and estimates that make it easier for customers to say yes. In this episode of Masters of Home Service, host Adam Sylvester sits down with Brandon Downer (Pink’s Windows) to break down the systems behind a frictionless sales system. From simplifying quote requests to removing unnecessary back-and-forth, Brandon shares practical ways to improve the customer experience and win more work. Download our free frictionless selling playbook to put their tips into action: https://bit.ly/3SYimWq New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:49] How a frictionless sales process drives growth [02:17] How to build a high-converting online quote form [04:00] How to sell recurring services naturally [05:05] Why customers want more ways to book services [05:44] Hard sell vs. soft sell: Which works best? [07:49] Quotes vs. ballpark estimates: Which builds more trust? [08:07] Make every quote easier to book with appointment dates [09:14] Why speed to lead helps contractors win more jobs [10:20] Should you text or call new home service leads? [11:23] How to capture after-hours leads automatically [13:19] How Pink’s general manager handles high lead volume [14:01] Sales automation that speeds up response time [14:56] The #1 sales automation mistake contractors make [15:22] Brandon Downer's best sales closing line Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Scale Your Fleet Without Killing Your Cash Flow | 07 Jul 2026 | 00:23:33 | |
Should you lease, buy new, or buy used commercial trucks for a home service business? Discover fleet management strategies to scale your business, manage cash flow, and handle vehicle maintenance without draining your budget. In this episode of Masters of Home Service, host Adam Sylvester sits down with Beau Batcheller (Five Stones Landscaping) and Kyle MacDonald (Force Fleet Tracking) to break down the true costs of growing a reliable fleet. Looking to simplify fleet management? Learn more about the Force Fleet Tracking and Jobber integration: https://bit.ly/3QRTIWN New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:42] How to know when older work trucks become a financial liability [01:33] Commercial truck leasing vs. buying: Real contractor experiences [04:54] Should contractors buy new or used work vehicles? [08:48] How to make fleet maintenance costs predictable [12:51] What does a vehicle breakdown really cost? [14:58] How a clean, wrapped fleet builds customer trust [16:09] Tips for finding affordable work trucks at vehicle auctions [17:22] How to calculate and track the true cost of vehicle ownership [18:11] How to buy used commercial trucks without overpaying [18:50] Backup trucks, vehicle wraps, and smart contractor branding [20:30] Borrowing or renting commercial trucks during unexpected breakdowns [21:14] Common fleet maintenance habits business owners skip [21:29] The hidden fuel costs of running older work trucks [21:55] Why you shouldn't buy your dream truck too early in business [22:18] What are the long-term benefits of buying newer work trucks? Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| The BEST Advice from Real $1M+ Business Owners | 30 Jun 2026 | 00:04:45 | |
What advice do successful home service business owners wish they had on day one? In this special episode of Masters of Home Service, host Adam Sylvester revisits some of the most memorable advice shared by owners who've built million-dollar businesses from the ground up. From overcoming self-doubt and staying focused to building confidence through action, these six lessons come from pros who lived the challenges of growing a business. Show Notes: [01:13] How to ignore criticism when starting a business [01:43] Why chasing too many opportunities slows growth [02:07] Build confidence by taking action, not waiting [02:37] Why business is a numbers game [03:10] How to keep customers during a business buyout [03:55] Residential vs. commercial: Which path should you choose? New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| What It Really Takes to Build a $1M Business | 23 Jun 2026 | 00:17:43 | |
Growing a seven-figure home service business shouldn't cost you your sanity. In this episode of Masters of Home Service, host Adam Sylvester talks with Savannah Revis, founder of Earth Love Cleaning, about what it truly takes to scale your business past the $1 million mark. Savannah shares how discipline, systems, SOPs, and a focus on consistency helped her grow without sacrificing service quality. Show Notes: [00:57] Savannah’s early start in cleaning [01:28] How she built a million-dollar cleaning business [02:13] How bodybuilding discipline transformed her cleaning business [03:17] What skills are needed to scale from $100K to $1M? [04:47] Why SOPs, systems, and checklists matter for growth [09:58] Streamlining client onboarding to reduce chaos [10:59] How to create clear SOPs for your team at every job [13:51] What roles should you hire for a million-dollar business? [15:13] How checklists improve customer satisfaction and retention New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Close $20K Jobs Without Being Pushy | 16 Jun 2026 | 00:23:41 | |
Does quoting big-ticket jobs leave you feeling nervous? In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nasarov, owner of N&P Cleaners, and Kevin Cook, founder of The Dirty Work Sales System, to uncover the secrets to closing $20K jobs without feeling pushy or uncomfortable. Discover the mindset shifts, practical sales techniques, and instant confidence boosters that will help you win larger jobs and grow your business sustainably. Show Notes: [00:59] Common mistakes when quoting big jobs [02:23] The importance of speed to close jobs quickly [03:20] How do you pre-qualify customers effectively? [04:36] Addressing price objections with direct questions [06:26] Should you present estimates to both spouses? [08:55] Selling outcomes versus technical details [10:14] Why detailed estimates help with negotiations [11:51] Knowing your pricing builds confidence [14:07] How confidently saying "no" can win sales [15:36] Prevent objections by pre-addressing concerns [17:25] Navigating "I need to think about it" objections [18:56] Balancing assertiveness without being pushy [20:13] The power of silence after presenting your offer New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Build a Bonus Program That Makes Your Team Want to Stay | 09 Jun 2026 | 00:27:02 | |
Worried about losing your top-performing employees? In this episode of Masters of Home Service, host Adam Sylvester chats with Cory Byron of Vancity Electric about building a bonus program that motivates employees to stay and perform better. Cory shares the simple bonus system that improved his team's productivity, cut down costly mistakes, and boosted employee retention without breaking the bank. Show Notes: [01:09] How Cory’s quarterly bonus system works [02:50] Common mistakes a good bonus plan can eliminate [04:07] Capturing unapproved changes and material costs [06:00] Practical ways to track employee performance [07:26] What is a goal-setting review (GSR) meeting? [09:19] Coaching vs. managing your employees [10:45] How do you set realistic gross margin targets? [12:54] Should apprentices be part of your bonus plan? [13:04] Dealing with seasonality in bonus targets [14:08] How to budget bonuses so they protect your profit [14:49] How to introduce GSR meetings to your team? [17:07] What are the benefits of regular GSR meetings? [18:10] How to keep your bonus program consistent long-term [20:21] How Cory structures his yearly team bonus New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How Small Businesses Are Winning Government Contracts | 02 Jun 2026 | 00:15:31 | |
Government contracts can pay 2.5x more than residential jobs, yet many service businesses overlook them entirely. In this episode of Masters of Home Service, host Adam Sylvester sits down with Anatoly Nazarov, owner of N&P Cleaners, to unpack how small businesses can break into government contracting and start winning profitable bids. From finding bids on resources like SAM.gov to understanding requests for proposals (RFPs), Anatoly shares what contractors need to know before getting started. Show Notes: [00:26] Where can small businesses find government contracts? [01:07] RFQs and mandatory bid meetings [01:50] Inside a 100-page government RFP packet [03:38] How does government contract bidding work? [04:32] How long does it take to win a government contract? [05:07] Government contracts vs commercial jobs [06:27] How long do government contracts last? [07:47] The cash flow delay behind government contracts [08:40] How Anatoly and his wife built a woman-owned cleaning business [10:08] Can government contracts become passive income? [11:59] Common mistakes new government contractors make [12:43] How government contractors cover payroll New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Create a Week of Social Media Content in 45 Minutes | 26 May 2026 | 00:30:46 | |
45 minutes, once a week. That’s all you need to win on social media. In this episode of Masters of Home Service, host Adam Sylvester sits down with Hunter Patrick, founder of Dumpire Junk Removal, and Phil Risher, owner of Phlash Consulting, to show how home service businesses can use social media to attract real, paying customers. Download our free weekly social media plan for this episode: https://bit.ly/4nKziLe Show Notes: [00:27] Why home service pros struggle with social media [01:17] Do follower counts actually matter on social media? [03:12] How do social media algorithms work? [05:19] Are reels and short-form videos winning local leads? [06:20] How to post on social media effectively [07:46] How Hunter creates weekly content in under an hour [09:35] Business page vs personal brand: what works better? [12:12] Why views don't matter, customers do [13:15] Content ideas that market you as the local expert [13:55] How social media content trains AI and improves SEO [16:02] A simple social media system for busy contractors [18:26] The hook strategy that keeps people watching your videos [21:01] How do you target local customers on social media? [22:50] How to use organic content to create better ads [24:33] DIY social media tools every business needs [25:37] 3 easy videos home service pros can record today New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Shark Tank's Daymond John on Good Debt, Execution, and the Power of Broke | 19 May 2026 | 00:47:35 | |
What does it actually take to scale a business? In this episode of Masters of Home Service, Adam Sylvester sits down with entrepreneur and Shark Tank investor Daymond John to talk about entrepreneurship, scaling a business, leadership, money, systems, investing, and what separates successful business owners from everyone else. This episode is packed with practical business advice for entrepreneurs and home service business owners. From building FUBU into a global brand to investing in some of Shark Tank’s biggest success stories, Daymond shares real lessons on business growth, communication, mindset, leadership, hiring, financial literacy, and scaling sustainably. You’ll also hear practical advice for home service business owners on operations, delegation, customer value, business systems, and long-term growth. Show Notes: [00:00] Intro [00:52] What Daymond John wants to be known for [01:27] Why some people succeed in business [03:05] Financial literacy and entrepreneurship [04:52] Good debt vs bad debt [07:22] What investors want to see [08:24] Risk and entrepreneurship [13:03] Why Bombas became successful [16:02] Solving problems in business [17:46] What makes a good communicator [23:07] Health, burnout, and entrepreneurship [26:13] What business owners need to know [29:23] Working on vs in the business [31:06] Every solved problem creates another problem [33:15] The biggest mistakes entrepreneurs make [39:04] Why data matters in business [41:14] Why execution matters more than ideas [44:20] Letting go as a business owner [46:29] Final advice for entrepreneurs New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| This 24-Year-Old Proves You Don’t Need College to Make $1M | 12 May 2026 | 00:26:27 | |
Think you need a college degree to build a successful business? At just 24 years old, Hunter Patrick is living proof you don't. In this episode of Masters of Home Service, host Adam Sylvester dives deep with Hunter, founder of Dumpire Junk Removal, who turned multiple business failures into a thriving $1M junk removal business, all without finishing high school. Show Notes: [01:16] The tough decision that led Hunter to entrepreneurship [02:13] How do you learn business without a formal education? [03:42] Overcoming self-doubt and criticism [05:08] The value of mentorships and why it matters [08:32] Why you shouldn't listen to everyone’s advice [11:38] The advantage of being young in entrepreneurship [13:58] Staying humble despite achieving success [17:40] Hunter’s advice for young entrepreneurs [19:02] How do you find the right mentors and coaches? [22:30] Using YouTube University and free resources New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Save 20+ Hours/Week with These Automations | 05 May 2026 | 00:25:48 | |
Constantly chasing leads? Trying to stay organized? You’re not alone. In this episode of Masters of Home Service, host Adam Sylvester sits down with Phil Risher of Phlash Consulting and Cory Byron from Vancity Electric to break down how automations can take that work off your plate. They share real examples of how to save 20+ hours a week, close more jobs, and create a better customer experience without hiring more staff. Download the 10 automation moves checklist for this episode: https://bit.ly/4w9Pd9M Show Notes: [01:15] Why automation reduces business chaos [02:15] The two automations every business needs [06:52] Should you follow up by text, email, or phone? [07:30] Why your CRM is a hidden revenue opportunity [12:13] How an online estimate calculator can 10x your leads [13:07] Using equipment age to trigger high-value upsell jobs [14:54] Project management automations to reduce manual work [15:42] How to automate hiring and build a bench of candidates [17:11] How automations can save 20+ hours per week [17:38] Simple upsell and follow-up systems to boost job size [18:55] The instant handoff system that builds customer confidence [19:36] How to automate billing and stop chasing payments [20:59] Automating your business and data insights New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Want to make $1M Cleaning? Pick Your Path (Residential or Commercial) | 28 Apr 2026 | 00:31:58 | |
Should you build a residential cleaning business or go all-in on commercial? In this episode of Masters of Home Service, host Adam Sylvester sits down with two operators on opposite sides of the industry to break it down. Savannah Revis runs a residential, eco-friendly cleaning company, while Anatoly Nazarov focuses on commercial and government contracts. They share what actually matters when choosing your path and what most people get wrong. Show Notes: [01:25] Should you do both residential and commercial cleaning? [02:26] Is residential cleaning easy to start? [03:15] Which cleaning market is more competitive? [04:10] Misconceptions about commercial cleaning [05:14] Residential vs commercial: workforce differences [06:56] Insurance, licensing, and certifications explained [10:23] Low barrier to entry vs high competition path [12:11] Volume vs big contracts: which model fits you? [14:05] How recurring work shows up in commercial cleaning [16:05] Does branding matter in commercial cleaning? [16:33] How commercial cleaning bids work [19:33] Relationships vs transactions in cleaning [21:20] Do employees prefer residential or commercial work? [24:35] How to start a cleaning business (residential and commercial) [26:02] Pay structures: wages, benefits, and subcontractors [27:26] Why being intentional and niching down leads to faster growth New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Scaling Without Sacrifice: Protecting Your Time, Health, & Family | 21 Apr 2026 | 00:31:42 | |
What’s the point of a successful business if it costs you your health, marriage, or time with your kids? In this episode of Masters of Home Service, host Adam Sylvester sits down with Kelly Guerrero of HomePro Coaching and Cory Byron from Vancity Electric to talk about growing a business without letting it take over your life. They get real about long days and the slow drift away from the very reasons you started your business in the first place. Show Notes: [02:06] Simple boundaries that protect your family time [04:49] Why does a lack of systems lead to burnout? [06:16] How do you stop being the middleman in your business? [08:44] Automation, system and delegation: where to start [11:34] Why doing estimates at night is a mistake [12:37] Block scheduling your week for better focus [14:44] How your phone is hurting your work-life balance [18:04] Letting go of the need to always be available [20:33] How do you maintain friendships while running a business? [24:17] The one-task-per-week delegation strategy [26:00] Ask your family this question to fix your priorities New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| 7 Steps to Rank Higher in the Age of AI Search | 14 Apr 2026 | 00:29:04 | |
If your marketing relies on Google alone, it’s time to rethink your strategy. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, about what’s changing in search—and what service pros can do to keep up and stay visible. Phil shares seven key steps to help your business rank higher as AI search becomes a bigger part of the buying journey. Download the 7-step AI search checklist for this episode: https://bit.ly/47WAjt2 Show Notes: [01:34] Is Google search dying? What’s changing in 2026 [03:53] Step 1: How reviews influence AI search [05:53] Step 2: Service area pages and FAQs [09:11] Step 3: Licenses, certifications, and insurance [10:43] Step 4: Building credibility without formal credentials [11:30] Step 5: Service quality signals in search [15:18] Step 6: Showing real customer experience [18:42] Step 7: Local reputation that strengthens your brand [19:52] Does SEO still matter as search evolves? [20:35] What are large language models (LLMs)? [22:31] Why social media is a growing opportunity [25:16] Where contractors can start with AI search New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Stop Competing on Price: Make Offers That Sell Themselves | 07 Apr 2026 | 00:17:52 | |
Competing on price is a race to the bottom, but a sign your offer isn’t doing its job. In this episode of Masters of Home Service, host Adam Sylvester sits down with Savannah Revis, founder of Earth Love Cleaning, about how to create offers that stand out without discounting your value. She shares what customers look for and how to turn that into irresistible offers that consistently win the job. Show Notes: [01:06] What makes an irresistible offer (beyond price)? [02:16] How to find customer pain points early [04:27] Proactive vs reactive customer service [05:40] Building offers around real customer problems [07:41] How to use customer lifetime value to shape offers [09:13] How to make offers with recurring services [11:19] Do discounts actually attract customers? [12:09] Improve your offer with a clear promise [14:02] How guarantees reduce customer risk New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Tech Won’t Replace Your Team. It’ll Make Them Unstoppable. | 31 Mar 2026 | 00:26:30 | |
The question’s no longer if you should adopt technology, but how fast you can. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Rob Soper, business development manager at Eagleview Technologies. They talk about how the right tech helps service businesses move faster, win more jobs, and run more efficiently without adding headcount. Show Notes: [02:42] Is technology just another team tool? [05:12] How customer expectations are driving digital adoption [06:17] How tech can free up your team for revenue-generating work [08:27] How Jobber and tech improved Ryaan’s operations [11:09] What is “project compression” and why does it matter? [14:55] How AI can help create estimates faster [17:40] How aerial measurements reduce site visits [19:49] Does technology make training easier? [21:25] Are virtual assessments the future of quoting? [22:28] How virtual quotes can save hours of drive time [23:02] How COVID accelerated tech adoption New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| She 2X'd Her Revenue by Buying 3 Failing Businesses | 24 Mar 2026 | 00:31:59 | |
What happens when you buy a business that’s falling apart? In this episode of Masters of Home Service, host Adam Sylvester talks with Savannah Revis, founder of Earth Love Cleaning, about what it really takes to buy a business—and the risks that come with it. From paying off a seller’s unpaid cleaners to using video to build instant buyer trust, Savannah shares the lessons that helped her turn messy deals into real growth. Show Notes: [02:04] How Airbnb cleaning became 50% of her business [03:29] Are Airbnb cleanings profitable? [04:32] Inside a $1.3M cleaning business with 56 cleaners [07:46] What happens when you buy 3 failing cleaning companies? [10:05] Savannah’s surprise after buying a competitor [12:20] The shift-swap system that keeps cleaners happy [15:07] Hidden risks when buying a client list [16:22] What should you ask before buying a business? [17:12] Pricing mistakes that ruin most purchases [19:21] Using video to personalize handoffs and keep clients [22:45] How Savannah structures client list purchases [27:19] Hourly or flat rate for cleaning services? [27:57] An unexpected place to find businesses for sale [29:00] How do service pros grow by buying competitors? New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Close 30% More Jobs with This 24-Hour Estimate Strategy | 17 Mar 2026 | 00:25:32 | |
Taking 24+ hours to send estimates? You might be losing the job to someone faster. In this episode of Masters of Home Service, host Adam Sylvester sits down with Cory Byron, owner of Vancity Electric, and Ryaan Tuttle, owner of Best Handyman Boston, to break down the real secret behind their growth: speed to lead. They share the systems that help them respond and quote fast, boosting close rates by 30%. Show Notes: [01:59] Speed to lead: the systems behind faster responses [03:05] Why do contractors lose leads before quoting? [04:26] The instant response system that builds trust [07:04] The 24-hour estimate process explained [10:16] Video estimates and Cory’s 1,000+ quotes per year [11:24] What AI tools support the estimate process? [13:35] Why confident pricing builds customer trust [15:20] Letting customers choose how they contact you [16:44] Turn website chats into real customer conversations [17:34] The follow-up system behind a 30% higher close rate [18:30] How do contractors get their services seen faster? [21:12] “I never got your quote.” Why it happens New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| What Happens When More Women Lead in Home Service | 10 Mar 2026 | 00:23:04 | |
Women are reshaping the home service industry, and there's a lot to learn from how they lead. In this episode of Masters of Home Service, host Adam Sylvester sits down with Savannah Revis, founder of Earth Love Cleaning, and Kelly Guerrero, owner of HomePro Coaching. They unpack how culture, empathy, and integrity drive long-term success. If you want a team that cares as much as you do, start here. Key Insights:
Show notes: [01:08] Experience of running a business as a woman [02:38] Unique leadership contributions by women [06:03] Strategies for reducing employee turnover [09:41] Building a strong home service culture [10:31] Balancing family and entrepreneurship [13:08] Parenting and business efficiency [15:10] Effective tools for work-life management [17:08] Marketing as a “woman-owned” business [18:38] Client rapport building techniques [19:27] Mentorship and support in the trades New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| From Police Officer to Multi-Million-Dollar Business Owner | 03 Mar 2026 | 00:29:06 | |
Rebuilding your life from rock bottom takes a different level of grit. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Cook, a former police officer turned multi-business owner and now sales coach. Kevin shares how he went from $31,000 a year and a house headed for foreclosure to building a seven-figure landscaping company, growing a 15-truck fleet, and starting over again. Show notes: [00:00] Intro [01:14] Working 12-hour shifts and living on $400 a week [03:30] How Kevin’s landscaping side hustle made $75,000 in year one [06:13] The traffic stop that made him quit law enforcement [07:59] Survival mode thinking that destroys sales [09:06] Mindset shifts that helped him rebuild confidence [13:41] How he scaled and sold his seven-figure landscaping business [17:24] Building a 18-wheeler trucking company during COVID [19:06] The “I’m your guy” sales mindset explained [21:37] What it really takes to grow a landscaping company [23:22] Lessons from selling a business and starting over [25:13] How Kevin navigated difficult seasons [26:00] How he thought about risk while scaling up [27:39] His transition to becoming a sales coach New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How to Protect Your Business From Scaling Mistakes | 24 Feb 2026 | 00:27:13 | |
Scaling your service business should bring more control and stronger profits, not longer days and constant stress. In this episode of Masters of Home Service, host Adam Sylvester sits down with Cory Byron, owner of Vancity Electric, and Ryaan Tuttle, owner of Best Handyman Boston, to talk about what scaling actually requires. They break down how to build a strong business foundation so growth doesn't destroy what you've worked so hard to build. Grab the scaling readiness checklist for this episode. Key Topics Discussed:
Show Notes [01:15] Signs of a weak business foundation [01:42] Importance of systems in scaling [02:29] Successful examples of business systems [03:50] Role of checklists in service industries [04:54] Misconceptions about scaling [05:23] Structuring business plans and org charts [08:01] Prioritizing what needs a system first [12:42] Payment collection strategies [13:21] Maintaining cash flow integrity [14:42] Performance metrics for scaling [18:28] Goal-setting strategies [19:37] Balancing tech integration with team dynamics [23:06] Enhancing office systems for productivity
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| What to Do When Customers Say "You're Too Expensive" | 17 Feb 2026 | 00:30:33 | |
If you hear “you’re too expensive”, it can feel like the deal already slipped away. In this episode of Masters of Home Service, host Adam Sylvester sits down with Kevin Cook, founder of The Dirty Work Sales System, and Rob Soper, business development manager at Eagleview Technologies. They break down what price objections really mean and how to handle them like a pro. Discover simple mindset shifts, real one-liners, and practical sales moves that help you keep control, build trust fast, and close more jobs at full price. Download our price objection scripts to put Kevin and Rob's tips into action. Show Notes: [02:39] The biggest misconception about price objections [05:18] Why trust makes everything sound cheaper to customers [07:13] What helps build instant rapport and trust on sales calls? [09:48] How does social media build trust before you even show up? [10:53] Using data and technology to sell with confidence [11:25] Can the ‘too expensive’ objection be avoided entirely? [14:58] Common mistakes service pros make after price objections [17:43] Tips for staying calm during sales conversations [19:13] The 3 types of buyers every service pro should know [21:09] How pros approach the “I need to talk to my spouse” objection [24:10] System selling, warranties, and upsells in service businesses [27:01] Focus less on process and more on outcomes New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| He Made $1,000,000/Year Hauling Junk | 10 Feb 2026 | 00:31:23 | |
Junk removal is a $10B gold mine—and you don’t need a fancy degree to start. In this episode of Masters of Home Service, Hunter Patrick, owner of Dumpire Junk Removal, joins host Adam Sylvester to share how he turned one $80 couch pickup into a $1M junk removal company. Get real pricing and marketing tips, learn why the margins are so big, and what it actually takes to start a profitable junk removal business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Still Guessing Your Prices? Use This Profit Formula | 03 Feb 2026 | 00:26:12 | |
If you’re winning almost every estimate, your prices might be too low. In this episode of Masters of Home Service, host Adam Sylvester sits down with Wilson Betances, electrical contractor and founder of Energize Us EDU, to break down a simple profit formula that shows where every dollar goes. Find out how to spot underpricing, protect profit, and charge with confidence—without scaring customers away. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How to Deliver Luxury-Level Service (Without Luxury Prices) | 27 Jan 2026 | 00:29:58 | |
Luxury service isn’t about fancy products—it’s about removing friction at every step. In this episode of Masters of Home Service, host Adam Sylvester talks with Kelly Guerrero, owner of HomePro Coaching, about making lasting impressions through small, intentional habits. From “on my way” texts and asking "anything else we can do?" to clean job sites and timely follow-ups, learn the moves that create wow moments and spark referrals. Put these tips into action and grab our customer experience playbook. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Listen to Masters of Home Service to Grow Faster With Lessons From Real Pros | 20 Jan 2026 | 00:00:29 | |
Get inspired by the service pros who are rewriting the rules. On Masters of Home Service, we go beyond the how-tos and into the real stories of tradespeople building thriving businesses. From lawn care to locksmithing, hear how these entrepreneurs are scaling up, showing up, and turning everyday jobs into something bigger. Hosted by Jobber. Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Not Just ChatGPT: The Real Ways AI Helps Contractors | 20 Jan 2026 | 00:23:08 | |
AI can save hours every week if you know how to use it right. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Phil Risher, owner of Phlash Consulting, to explain how AI tools like ChatGPT are transforming marketing, estimating, and even hiring. Learn how to train AI on your service business to move faster, make better decisions, and stop wasting hours on busywork. Download our AI cheatsheet to put Ryaan and Phil's tips into action: https://bit.ly/4s7R7Vu Show Notes: [02:05] Where many service businesses go wrong with ChatGPT [03:26] Real ways home service businesses use AI every day [05:18] Why are people searching differently in ChatGPT vs Google? [07:10] Using call recordings to create content with MyGPTs [08:10] Ryaan’s custom GPT for a faster estimating system [10:35] Feeding call data and job data into ChatGPT [11:29] AI avatars that think like the business owner [12:45] Using AI to enhance a basic website intake form [16:17] Connecting CSRs, sales, and AI into one system [17:05] Does SEO still matter with AI search? GEO and AEO explained [17:42] How do FAQs help your business show up in ChatGPT answers? [19:28] How to start learning AI without getting overwhelmed? New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| $160K in Debt to $1.2M Revenue in Under a Year | 13 Jan 2026 | 00:29:02 | |
Working nonstop, but the money never shows up? In this episode of Masters of Home Service, host Adam Sylvester talks with Wilson Betances, electrical contractor and founder of Energize Us EDU, about how unpaid invoices spiraled into massive debt and nearly cost him his home. Hear the wake-up call that changed everything, and the simple habits that helped him fix his systems and take control of cash flow. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| What Skipping Time Tracking Is Really Costing You | 06 Jan 2026 | 00:27:58 | |
Payroll shouldn’t be a guessing game. In this episode of Masters of Home Service, host Adam Sylvester talks with Forrest Derr, Fractional COO of Derr Consulting, and his client, Jerry Jackson, a business owner running four home service companies on Jobber. They unpack how tracking time the right way helped them clean up payroll, reduce unbillable hours, and make smarter decisions using data like SPH (Sales Per Hour). Every hour counts—here’s how to make them work harder for your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| 4 Videos to Outshine Your Competitors | 16 Dec 2025 | 00:30:52 | |
Struggling to stand out—or just want customers to feel more confident saying yes? In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, founder of Phlash Consulting, about four videos every business owner should use to improve their sales process: welcoming the new lead, the quote walk-through, the “you chose us” follow-up, and the invoice wrap-up. Short, purposeful videos like these personalize the customer journey and give clients a clear, memorable reason to say yes. Download our customer journey video kit to put these tips into action
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Scale Past $1M by Dialing in These Systems | 09 Dec 2025 | 00:27:55 | |
Want to scale your service business without burning out or bottlenecking your team? In this episode, Fractional COO Forrest Derr and coach Jeff Guldalian (The 360 Electrician) break down the exact systems high-performing businesses use to grow past $1M. Hear how to step out of daily decisions, train your team to quote and invoice in the field, and build simple, documented processes that get used—all part of the $1M systems checklist.
New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How She Turned $43 into a $5M/Year Business | 02 Dec 2025 | 00:25:35 | |
Doni Jones, owner of Don’s Tree Services, started with $43, a vision, and no equipment. Today, she’s running a $5M/year tree care business. In this episode of Masters of Home Service, host Adam Sylvester talks with Doni about building a values-driven company, creating a family legacy, leading with discipline and purpose, and how she plans to make her next goal of a $100 million+ valuation a reality. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| 10+ Ways to Turn One Job Into the Whole Neighborhood | 25 Nov 2025 | 00:27:51 | |
If you’re only focused on the house you’re working on, you’re doing it wrong. In this episode of Masters of Home Service, host Adam Sylvester talks with Keith Kalfas, owner of Kalfas Landscaping, and Daniel Dixon, CEO of SendJim, about the neighborhood marketing tactics that helped them dominate entire blocks. Learn 10+ ways to turn one job into five, get seen by the right people, and build route density to grow your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Sales Hiring Guide: What to Pay, What to Expect, What to Avoid | 18 Nov 2025 | 00:33:06 | |
Ever hired a salesperson who sounded great… then couldn’t close a single job? In this episode of Masters of Home Service, host Adam Sylvester chats with Doni Jones, owner of Don’s Tree Services, and Rich Camacho, CEO of BlueRecruit, about how to avoid expensive hiring mistakes and set your next sales rep up for success. They cover pay structure, red flags to watch out for, and the #1 question every owner should ask before bringing someone on. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| How Listening to Customers Lifted Leads by 25% | 11 Nov 2025 | 00:25:56 | |
Most business owners think they know what customers want—until they actually ask. In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, owner of Phlash Consulting, and Anthony Salazar, owner of Salazar Scoops, about how tuning into customer pain points led to a 25% lift in leads. Hear how a few intentional tweaks to messaging and intake transformed their close rates—and what you can steal for your own business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||
| Why Project Transparency Isn’t Optional Anymore | 04 Nov 2025 | 00:31:45 | |
Too many jobs go sideways because of one thing: miscommunication. In this episode of Masters of Home Service, host Adam Sylvester talks with Erica Krupin of Kroopin’s Poopin Scoopin and Marco Radocaj from Balance HVAC, about why project transparency matters now more than ever. They share how setting clear expectations, documenting job details, and keeping customers in the loop prevent mistakes, build trust, and lead to smoother jobs all around. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0 Never miss an episode of the Masters of Home Service. Subscribe or follow wherever you get your podcasts. | |||