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TitreDateDurée
MMS #117 - The Power of Being More Human in Sales with Andy Paul19 Dec 202401:04:46

 In this episode, Brandon Lee, and Carson Heady are joined by Andy Paul, a renowned sales strategist and the author of Sell Without Selling Out.

With decades of experience across tech and startup sales, Andy shares actionable insights on why the sales industry needs to move away from outdated approaches and focus on buyer-centric practices.

The False Promise of Sales Tools:

  • Andy discusses the misplaced focus on sales tools that prioritize quantity over meaningful engagement.
  • He highlights how this approach has led to declining win rates across industries, where many companies accept mediocrity instead of striving for consistent success.

Shifting the Sales Narrative:

  • Successful selling isn’t about pitching, pushing, or persuading—it’s about helping buyers make decisions that address their needs and challenges.
  • Andy urges sellers to move beyond “discovery calls” and instead help buyers define their goals, identify opportunities, and envision results.

The Four Pillars of Buyer Progress:

  • Sellers should focus on ensuring every interaction helps the buyer move forward. Andy outlines four questions to keep sellers on track:
    • What does the buyer need from us now?
    • How will we provide this help?
    • How does this assistance address their concerns?
    • What steps will they take next as a result?

Fostering a Culture of Success:

  • Andy criticizes the normalization of low win rates in many sales cultures, calling it a “culture of losing.”
  • He stresses the importance of instilling confidence in sellers to aim higher, make smarter choices, and focus on winning more often than losing.

Building Authentic Connections Online:

  • Andy emphasizes the importance of sellers and leaders building trust through genuine, personalized content.
  • Buyers want to engage with professionals who demonstrate expertise and provide insights before a sales meeting even begins.


Andy Paul’s thought-provoking perspective on modern sales challenges the status quo, encouraging sellers to focus on their customers’ success rather than simply pushing products. 

By fostering genuine relationships and focusing on progress-driven interactions, sales teams can elevate their effectiveness and create meaningful outcomes for buyers. 

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #116 - Driving Profitable Change: Sales Leadership with Don Barden12 Dec 202401:14:09

In this episode of Mastering Modern Selling, Don Barden, a seasoned sales expert and academic, delves into the evolving sales landscape. 

Barden emphasizes a critical shift from a focus on results to one centered on relevance. 

In today’s competitive market, adapting to these changes is key to staying ahead, those who don’t risk becoming obsolete.

  • The Changing Sales Landscape

As consumers face more choices than ever, the sales game has changed. 

Buyers can easily find multiple great options for nearly any product or service, making it harder for salespeople to stand out with just product features or competitive pricing.

  • From Results to Relevance

Barden explains that the traditional focus on sales numbers is being replaced by relevance. 

With many options available, standing out means demonstrating true value and understanding customer needs. 

This shift requires sales professionals to move beyond just pitching products and instead become partners in the client’s success.

  • Understanding the Buyer: The Social Buyer Pyramid

Barden introduces the "Social Buyer Pyramid," which outlines how buying decisions are influenced by the buyer’s role:

    • Price Buyers: Focus on affordability and are at the base of the pyramid.
    • Perception Buyers: Middle managers who prioritize brand reputation to maintain a positive image.
    • ROI Buyers: C-Suite executives focused on return on investment (ROI) and long-term value.
  •  "Here Come the Girls" – The Rise of Women Leaders 


In his book, Barden discusses the growing influence of women in leadership, predicting that by 2028, women will dominate global leadership. 

He emphasizes that women leaders foster more engaged and productive environments by expressing:

  • Sympathy and Empathy: Concern for both the problem and the individuals.
  • Empowerment: Encouraging team members to take ownership of problem-solving.


  • A Looming "Extinction Event" for Outdated Sales Practices

Barden warns that businesses clinging to outdated sales tactics will struggle. To succeed, organizations must:

  • Embrace relevance by understanding customer needs.
  • Build genuine relationships.
  • Focus on delivering true value instead of just sales targets.


  • Diversity vs. Inclusion

While diversity is important, Barden stresses that inclusion drives growth. Inclusive environments foster collaboration and create greater opportunities, making them essential for success.


Barden encourages listeners to embrace change, adapt to market dynamics, and prioritize relevance and inclusion in their sales strategies. 

By focusing on customer value and building authentic relationships, sales professionals and organizations will thrive in the evolving market.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #107 - From Doorsteps to Digital: Leveraging Offline Skills for Online Success with Jeff Kirchick10 Oct 202401:05:09

This week's episode of Mastering Modern Selling we’re thrilled to have Jeff Kirchick, author of Authentic Selling: How to Use the Principles of Sales in Everyday Life, and an experienced sales leader who has guided teams to success at multiple tech companies. 

Jeff shares his journey, insights on authenticity in sales, and how modern sellers can balance traditional techniques with today's digital tools. 

Whether you're a seasoned sales pro or just starting out, Jeff’s advice will give you new perspectives on building genuine relationships and succeeding in sales.


  • Embrace Authenticity: 

Jeff emphasizes the importance of being honest and true to yourself in every interaction, which builds trust and credibility with customers.

  • Balancing AI and Human Touch: 

He highlights how AI can assist with data and research, allowing salespeople to focus on the human elements that build rapport and relationships.

  • Frameworks, Not Scripts: 

Jeff advocates for using frameworks to guide sales conversations while allowing flexibility for salespeople to bring their unique style and personality.

  • Slow Down to Speed Up: 

In sales, sometimes taking a step back for deeper discovery can lead to better long-term outcomes, such as finding the right stakeholders or identifying the best opportunities for pilots.

  • The Role of Vulnerability: 

Sharing personal experiences and admitting mistakes can make you more relatable and build stronger connections, both with customers and within your team.


 This episode dives into the evolving world of sales, where authenticity and technology intersect. 

Jeff Kerchick shares how staying true to oneself and leveraging AI can make a significant difference in today's competitive market. 

By using technology to handle the tedious aspects of sales, professionals can focus more on building genuine relationships. 

The conversation reminds us that the key to standing out is maintaining a human touch, even as the tools around us continue to change. 

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.14 - The Best of 2022 - Social Selling by the Numbers!03 Jan 202300:12:45

In episode #14 of Social Selling for Newbies this is a holiday week we decided to do a "virtual live" replay of one of the most popular episodes - Social Selling by the Numbers. The data discussed in this episode is more relevant and important than ever as we enter 2023. Enjoy and Happy New Year!

2:25 - Social Selling isn't magical, it's practical
4:37 - Social Selling can be seen as controversial 
7:00 - Thriving is social settings 
9:51 - Episode three 
12:40 - Data in Social Selling 
14:50 - Tracking your Social Selling progress 
17:40 - The buyer journey has changed 
20:30 - Tracking your connections 
24:25 - Making social activities human 
27:38- Posting is great but commenting is interactive 
30:11 - 30% acceleration in the same cycle 
34:55- Staying top of mind by engaging 
38:38- How to deal with lurkers 
42:00 - The Probability game

Subscribe to the audio podcast on your favorite channel: 
https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Join us in our FREE social selling community:  https://socialsellinghq.com1

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.13 - From Social Selling Frustrations to Social Selling Success27 Dec 202200:45:53

In Episode #13 of Social Selling for Newbies Adam talks about how he used to utilize social selling activities with little succes. Then, he encountered The Revenue Zone model and changed his contnet and publishing strategy. Listen how Adam has created a new strategy and sytem for using social activities and content to leverage his social presence that produces real conversations and real sales opportunities. 

1:15 - Adam Ritchie introduction 
3:05 - Backstory of Adam Ritchie 
5:00 - Social Selling sucks 
7:10 - Tools and Processes in Social Selling 
10:27- Strategy going into 2023
14:00 - Communicating your Brand 
16:10 - Humans are meant to connect with one another 
18:40 - Mindset of Social Selling 
22:23 - How to address the let down 
26:09 - Digging deeper into Social Selling 
31:41 - Celebrating your connections 
34:38 - Social is just another tool 
38:07 - Eliminating social disappointments 
40:30 - Relationships take time to form

Subscribe to the audio podcast on your favorite channel: 
https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Join us in our FREE social selling community:  https://socialsellinghq.com1

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.12 - How to Start Social Selling in the New Year20 Dec 202200:36:36

In episode #12 of Social Selling for Newbies we are talking about how to start social selling in the new year. Is it time for you to add social selling activities to your existing sales playbook? Are you ready but uncertain what activities will benefit you the most? In today's episode Carson Heady and Alexander Low are two of the original social sellers and have been utilizing social selling actions for years. Brandon joins the conversation as well. 

4:00 - Referrals in sales conversations.
10:30 - Building relationships before referrals.
14:30 - What’s the worse that can happen?
16:30 - Finding the shortest route to a conversation.
19:30 - Conversation is key.
21:50 - Each industries is different.
23:48 - Systems in creating content.
26:55 - Content Strategy
30:10 - Sales Navigator

Subscribe to the audio podcast on your favorite channel: 
https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Join us in our FREE social selling community:  https://socialsellinghq.com1

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.11 - Social Prospecting is NOT Social Marketing15 Dec 202200:43:11

In episode #11 of Social Selling for Newbies we are talking about how too many people lump social marketing and social selling into one big category. But, they are not the same. Social marketing is much more passive like brand building. But, social selling and social prospecting are active, strategy and daily activities, like cold calling, designed to create customer conversations. 

1:05 - Social prospecting, not Social marketing.
12:34 - Social listening.
16:55- Don’t Lean into the Easy 
18:50 - How to learn how to be Comfortable.
22:56 - Understanding how to leverage Social Selling.
26:58 - Developing conversations.
29:53 - More on leveraging Social Selling.
33:45 - Strategic social media planing.
37:12 - The sales process accelerates when there’s a relationship.

Subscribe to the audio podcast on your favorite channel: 
https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Join us in our FREE social selling community:  https://socialsellinghq.com1

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.10 - What the heck should I be posting to help my social selling efforts?07 Dec 202200:45:17

In episode #10 of Social Selling for Newbies we are talking about good social strategy includes both posting and commenting. But what should I be posting and when? How should I be commenting? In this episode we will discuss these questions and more.

1:40 - What's the next step after the last episode?
3:35 - How to overcome your lack of comfort and time.
8:15 - The practicalness of Social Selling.
12:00 - Posting with a purpose.
16:09 - Post, Tag, and Praise. Never about me.
20:30 - Talking about the Algorithm
23:28 - Commenting and being seen.
28:30 - You have time to post and comment.
32:25 - Posting things that resonate with people.
37:01 - Hashtag post challenge

Subscribe to the audio podcast on your favorite channel: 
https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Join us in our FREE social selling community:  https://socialsellinghq.com

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.9 - Overcoming Social Insecurities and Growing your Social Cred29 Nov 202200:45:33

In episode #9 of Social Selling for Newbies we are joined by special guest Red Stafstrom from Broken SalesPeople where we discuss Overcoming Social Insecurities and Growing your Social Cred.   Show highlights:  

3:50 - Red's Background
5:20 - Introverts are great at selling 
7:56 - Overcoming Social Insecurities 
10:50 - Finding Social mediums you are comfortable with
15:50 - Nothing had changed, it's just different 
18:30 - Facilitating Relationships helps your Relationships 
21:10 - Don't be Anti-Social on a social network
25:47 - Undetanding the User Experience 
29:45 - Putting together your social plan
34:05 - Anyone can have a Social Insecurities 
40:15 - Figuring out how YOU want to sell

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.8 - A Social Selling Transformation with Special Guest Mariana Lima from Tricycle Europe22 Nov 202200:44:18

In episode #8 of Social Selling for Newbies we are joined by special guest Mariana Lima from Tricycle Europe where we discuss Social Selling Transformation.   Show highlights: 

2:15 - Mariana discusses her background and how she started in Social Selling.
7:20 - Sales and Marketing overlapping and becoming more human.
9:15 - Misconstructions of Social Selling.
10:55 - Traditional Selling vs Social Selling.
13:08 - Mariana discusses her research on Social Selling.
15:50 - Social Selling development through the years.
18:50 - It's about delivering value and serving people.
20:10 - The Mindset Shift of the Buyer.
27:00 - What happens when Social Selling isn't done right.
30:20 Mariana discusses her job at Tricycle Europe.
38:48 - Learning more about Mariana and how to connect with her.

Subscribe to the audio podcast on your favorite channel:  https://socialsellingfornewbies.buzzs...

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/soci...

Join us in our FREE social selling community:  https://socialsellinghq.com

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.7 - Social Selling Case Study with a Salesforce BDR15 Nov 202200:48:31

In episode #7 of Social Selling for Newbies we are joined by special guest Skyler Radcliffe from Salesforce where we discuss a Social Selling Case Study.   Show highlights: 

2:00 - Skyler discusses his background and role at Salesforce as a BDR
6:00 - Using social for prospect research and homework
8:17 - How is Skyler using social to set himself apart from other BDR's?
11:36 - How to get the conversation started on LinkedIn. 
16:00 - The important of numbers and scale. 
19:35 - Skyler discusses his "day in the life" and what are key events that drive connections
25:00 - Using Facebook, Instagram and other channels.
29:00 - The importance of using all the tools and communication channels.   
34:00 - Nothing has changed, it is just different!
34:37 - The importance of personal brand.
37:12 - Intent and the "anti-pitch slap".
40:00 - The importance of getting and showing results.   
42:00 - Please join the Social Selling HQ community at socialsellinghq.com

Subscribe to the audio podcast on your favorite channel:  https://socialsellingfornewbies.buzzsprout.com/share

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.6 - Everything is the Same, It is Just Different08 Nov 202200:41:53

In episode #6 of Nothing has Changed in Sales, It's Just Different Show highlights:  

0:00 -Introduction to today’s show.
7:24 - How the landscape has changed, but the fundamentals stay the same.
10:47 - The importance of building a relationship with your prospects.
12:18 - There’s no shortcuts here.
13:58 - How to use Tom’s experience as an example of a successful sales pitch.
20:50 - How social selling solves the problem of what you just said.
24:01 - How to use social media to connect with your community and build relationships.
28:39 - Create a conducive environment for relationships to happen.
31:34 -Social selling is just one of a few mediums that you use to communicate to people.

Subscribe to the audio podcast on your favorite channel:  https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.5 - A Social Selling Day in the Life with Brian Galicia01 Nov 202200:55:04

In episode #5 of Social Selling for Newbies we talk about A Social Selling Day in the Life with special guest Brian Galicia

Note:  If you have not checked out Episode #4 you should do so as it relates perfectly to this episode.  Episode #5 highlights: 

0:01 - Introducing Brian Galicia from Microsoft.
0:55 - Back to the Future movie trivia.
8:41 - Carson’s take on people who say they don’t have time to prospect.
11:13 - What should sellers be thinking about as they get started in social media?16:35 - Is the LinkedIn lead you’re doing through email or through email?
19:03 - Why you have to be consistent with your message and create demand.
24:51 - What have been some of the biggest lessons and learnings that you’ve had from this course?
27:41 - Why you need to surround yourself with people who can help you on your journey.
32:56 - How to use a warm connection to get into the conversation.
35:45 - How do you put the two together? How do you create people to come to you?
41:48 - What is the future of social selling?
45:18 - The future of social selling is selling.
46:28 - Social selling isn’t any different than selling -.
50:44 - Social Selling For Newbies Facebook Page.

Comment please and let us know you are joining us. We would feel really bad if no one shows up. :-)

Oh yeah, please share with your friends who could benefit from it too. We appreciate it!

Connect with us on LinkedIn:
Carson V. Heady
Tom Burton
Brandon Lee

Follow Social Selling for Newbies
LinkedIn
YouTube

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #106 - Lead with Your Brand: Mark Hunter’s Guide to Sales and Leadership Success with Mark Hunter04 Oct 202400:59:15

 In this episode of Mastering Modern Selling, we had the pleasure of hosting Mark Hunter for the second time, and he did not disappoint. 

Mark, also known as "The Sales Hunter," shared his journey from struggling salesperson to a world-class sales coach, revealing powerful lessons that can redefine how you approach your prospects and close deals. 


  • Sales Mindset is Everything: 

Mark emphasizes that your mindset going into a sales call determines your outcome. 

A positive, customer-focused attitude allows you to genuinely engage and listen, leading to better results. 

  • Selling For People, Not To People: 

Mark learned the hard way that selling isn’t about bulldozing through the customer. 

Instead, it's about understanding, serving, and building meaningful relationships that offer real solutions. Always focus on the customer’s needs.

  • Stop Selling the Product, Start Solving Problems: 

The right sales mindset moves away from focusing on the product itself and instead emphasizes understanding the client's real issues. 

Mark says, “Customers don’t want to buy, they want a solution." Shift your focus to discover and solve your client's problems, not just to push your product. 

  • The Power of Personalization: 

Building rapport and demonstrating you know your prospect can be a game changer. 

Mark shared how referencing personal insights (like the Pac-12 college sports league in a voicemail) can significantly boost response rates. It’s about showing you’re human, that you care.

  • Quality Over Quantity in Prospecting: 

Mark advises slowing down to move fast—doing deep research and reaching out thoughtfully will break through the noise.

He shared an example of a prospect he pursued with 46 touches over 18 months before finally closing. 

Consistent, targeted follow-up beats high-volume, generic outreach every time. 


Mark Hunter's insights remind us that successful selling isn’t just about techniques—it’s about the mindset, persistence, and genuine curiosity. 

Crafting solutions for your clients and taking time to understand their unique needs not only closes deals but also builds lasting relationships.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.4 - How to Sell Social Selling to your Boss25 Oct 202200:41:29

In episode #4 of Social Selling for Newbies we talk about How to Sell Social Selling to your Boss. 

Note:  If you have not checked out Episode #3 you should do so as it relates perfectly to this episode.  Episode highlights: 

0:00 - Intros
3:30 - Carson:  Is social selling a gimmick? 
5:20 - Brandon:  Why is social selling misunderstood?  The importance of building community and evaluating your current playbook. 
7:00 - How is Social Selling different from Social Marketing? 
13:04 - Brandon provides some interesting B2B buyer stats...
- 86% of buyers want to be sold virtually
- 70% of buyer research is done prior to talking to a sales person. 
16:00 - Carson: Why you need to be doing social selling?   Your competition is doing it! 
18:00 - Brandon:  The importance of going slow to move fast.   How to handle the "I don't have time objection."
21:00 - The importance of providing value and being a guide.   
24:30 - How social selling relates to going to a coffee shop.  The importance of not selling too soon.   
28:00 - How to use Social Selling to get "prospect intelligence". 
29:00 - Brandon:   "Nothing has changed, it is just different."   What if we tried "social selling and it did not work?"
32:00 - Does a pilot project make sense?   How to figure out what is not working. 
35:00 - Final thoughts on selling the boss.   
36:00 - Next weeks episode with Brian Galicia.   

The Revenue Zone Book:  https://therevenuezone.com

Comment please and let us know you are joining us. We would feel really bad if no one shows up. :-)

Oh yeah, please share with your friends who could benefit from it too. We appreciate it!

Connect with us on LinkedIn:
Carson V. Heady
Tom Burton
Brandon Lee

Follow Social Selling for Newbies
LinkedIn
YouTube

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.3 - Social Selling by the Numbers18 Oct 202200:39:17

In episode #3 of Social Selling for Newbies we discuss the benefits and amazing statistics associated with adopting a social selling strategy.   Show highlights: 

1:00 - How does the movie Moneyball relate to Social Selling?   How to do more with less.
4:00 - Carson's provides some amazing Social Selling stats:
- 3.2BN people are on social media
- 78% of sellers using social media outsell their peers who are not. 
- 76% of buyers are willing to have a social media conversation. 
- Social sellers are 51% more likely to achieve sales quotas. 
- 84% of c-level executives use social media to make purchasing choices. 
7:20 - How to buyer journey has changed.   How the sales process has changed.   
13:25 - Carson's .500 batting average with getting connection requests accepted.   The importance of quality dialogs and relationships.   
17:00 - The importance of commenting. 
20:00 - Brandon's Social Selling Statistics:
- 30% acceleration in sales cycles
- Much less ghosting with social selling interactions ("ghost busting").   
- 80% increases in conversations compared to cold calling or cold email outreach.   
- 150% more accepted connection requests.   
27:00 - Making the "art" of social selling into more of a "science"
29:00 - Commenting is a great way to reach the lurkers.   
31:30 - The bottom line: Get involved in way more details and the probabilities skyrocket.   
33:30 - What is considered "good content"?
35:00 - Final thoughts and successes. 

Subscribe to the audio podcast on your favorite channel:  https://socialsellingfornewbies.buzzsprout.com/share

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Connect with us on LinkedIn:
Carson V. Heady
Tom Burton
Brandon Lee


Follow Social Selling for Newbies
LinkedIn
YouTube

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

SSFN.2 - The Evolution of Social Selling with Alex Low11 Oct 202200:40:11

In episode #2 of Social Selling for Newbies we are joined by Alexander Low (live from London, England) where we discuss the Evolution of Social Selling.  Show highlights:  

0:45 - Alex Low Intro
5:35 - How Alex started with Social Selling (2014) and his "ah ha" moment.
7:45 - How Carson started with Social Selling (2014)
9:30 - How Brandon started with Social Selling (2016)
12:37 - Alex's lessons learned with Social Selling.   The importance of having a goal and purpose.  
17:30 - Carson's lessons learned with Social Selling.  Don't have to be perfect.   The important of personal brand.  
23:30 - Brandon's lessons learned with Social Selling.   Don't focus on being perfect.   Focus on building relationships.  
28:00 - The future of Social Selling and the role of intent data.   
32:00 - Carson discusses how to use data intelligently.  
35:50 - Where to connect with Alex Low - "just do it".

Follow the Show at the Social Selling for Newbies LinkedIn Page:  https://www.linkedin.com/company/social-selling-for-newbies/

Connect with us on LinkedIn:
Carson V. Heady
Tom Burton
Brandon Lee

Follow Social Selling for Newbies
LinkedIn
YouTube


Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

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SSFN.1 - The Social Selling Newbie Nation Unite 🦸🏽‍♂️01 Oct 202200:34:00

There is a lot more conversation around social selling now than ever.

We are all newbies too.

We all want this show and community to become a huge resource and help anyone or any team looking for adding social selling to their outreach and sales processes.

So, we really hope this is as fun and beneficial for you all as we hope it will be for us.

We have partnered together to launch Social Selling for Newbies. Come join the conversation with your comments. Share with any of us topics that are most important to you.

We will do our best to add them to our topics list. Social Selling Newbie Nation Unite. 😀

Comment please and let us know you are joining us. We would feel really bad if no one shows up. :-)

Oh yeah, please share with your friends who could benefit from it too. We appreciate it!

Connect with us on LinkedIn:
Carson V. Heady
Tom Burton
Brandon Lee

Follow Social Selling for Newbies
LinkedIn
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Don't miss out—your next big idea could be just one episode away!

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MMS #105 - Live Shows & Podcasts for B2B Demand Generation with Carson Heady and Brandon Lee26 Sep 202401:02:58

In this episode of Mastering Modern Selling, Carson V. Heady and Brandon Lee dive deep into the growing significance of live shows and podcasts for B2B demand generation. 

As they reflect on their journey of creating valuable content, the hosts discuss how these mediums can effectively build relationships, create pipeline opportunities, and ultimately drive revenue.

1. Creating Differentiation through Content

  • Live shows and podcasts offer a unique platform to showcase expertise and differentiate yourself from the competition. By providing value-driven content that resonates with your audience's pain points and interests, you build trust and authority in your niche.

2. Leveraging Guest Appearances to Build Pipeline

  • One of the most effective strategies discussed was inviting potential prospects as guests on your show. This method not only opens the door to meaningful conversations but can also lead to long-term business relationships. Many deals have resulted from initial guest appearances, where the prospect first learned about the value you offer during a show.

3. Amplifying Reach through Audience Sharing

  • When a guest shares your show with their audience, it exponentially increases your reach. This strategy taps into your guest’s network, helping you expand your audience and potential customer base. Over time, this builds momentum for your brand and visibility in your industry.

4. Strategic Content Distribution for Continued Engagement

  • After recording a live show or podcast, repurpose the content into bite-sized, shareable snippets across multiple platforms (LinkedIn, YouTube, Instagram, etc.). By keeping your content in front of your audience consistently, you keep them engaged and build stronger relationships over time.

5. Using Shows for Personal Brand Building and Sales Attribution

  • Carson and Brandon emphasize the importance of sales teams understanding the long-term ROI of these efforts. Often, companies fail to attribute success correctly to content like podcasts and live shows. By viewing these platforms as long-term relationship builders, rather than immediate sales generators, teams can reap the full benefits of consistent content creation.

Live shows and podcasts are more than just content formats; they’re powerful tools for B2B demand generation. 

By focusing on creating value for your audience, strategically leveraging guests, and amplifying your reach, you can build a personal brand that drives meaningful business outcomes. 

As Carson and Brandon highlight, the key is consistency and a focus on long-term relationships.

Don't miss out—your next big idea could be just one episode away!

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MMS #104 - Unlocking the Power of Mentorship with Douglas Stewart: How to Take Control of Your Growth19 Sep 202401:05:34

 Mentorship is an active process you take charge of, with the support of others.

In this episode of Mastering Modern Selling, Douglas Stewart shares his empowering approach to mentorship in the digital age, focusing on personal accountability and growth. 

Discover how to find the right mentors, accelerate your development, and transform your life. 

This inspiring conversation offers actionable advice for anyone seeking to unlock the full potential of mentorship. 

  • The Modern Mentorship Mindset: 


Mentorship today is dynamic, leveraging diverse, informal connections through digital platforms like social media and podcasts to continuously learn and grow.

  • Personal Accountability: 


Mentorship requires proactive effort. Taking ownership of your development shifts the focus from waiting for mentorship to actively seeking guidance for personal growth.

  • Finding the Right Mentors: 


Clarifying your needs—whether career advice, personal growth, or specific skills—helps you find mentors who can contribute effectively. It's valuable to have multiple mentors across different areas.

  • Mentorship Myths: 


There’s no need for a perfect mentor. Doug stresses that mentorship can come from various people, and being active in the process with clear goals ensures mutual benefit.

  • Leveraging Mentorship for Fast Growth: 


Doug shares his experience of how deliberate mentorship choices accelerated his growth, and offers strategies for structuring your learning, setting milestones, and staying accountable.

 Doug Stewart's approach to mentorship is a game-changer. 

By shifting the focus from passively waiting for the right mentor to actively seeking guidance, you can significantly accelerate your growth. 

His story shows that mentorship isn't elusive—it’s something you can initiate and build into your life today. 

Don't miss out—your next big idea could be just one episode away!

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MMS #103 - Mastering Leadership and Communication in Sales with Richard Vickers12 Sep 202401:08:57

In this engaging episode of Mastering Modern Selling, Richard Vickers joins the hosts to explore the critical aspects of sales leadership, training, and personal growth. 

With a background in sales training and development at US Foods, Richard brings over 18 years of experience to the conversation. 

He discusses how effective communication, understanding personalities, and applying simple but powerful strategies can make salespeople more effective.


  • Communication and Personality Types: 

Richard highlights the importance of tailoring your communication style to the buyer’s personality using the DISC model. 

Understanding whether a client is Dominant (D), Influencer (I), Steady (S), or Conscientious (C) helps create more meaningful and impactful conversations.

  • Money Flows Where Needs Are Met: 

Richard emphasizes that successful sales hinge on understanding and meeting client needs. 

Sellers often get bogged down in systems or features when they should focus on solving the buyer’s problems.

  • The Power of Mock Conversations: 

Role-playing and mock conversations, according to Richard, help build confidence and prepare salespeople for real-world situations. 

By practicing in a "safe space," sellers can refine their approach before engaging with actual clients.

  • The Importance of Personal Branding: 

Richard encourages everyone, including more introverted personalities, to develop their personal brand.

 He shares strategies for leveraging social media and connecting authentically with your audience while staying true to your strengths.

  • Listening is Key to Sales Success: 

One of the most crucial skills in sales, according to Richard, is the ability to listen. 

By asking the right questions and truly hearing the client’s needs, sellers can build trust and create stronger connections.

Don't miss out—your next big idea could be just one episode away!

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MMS #102 - Scaling Success: Lessons from the Frontlines with Eric Watkins05 Sep 202400:56:28

In this energetic episode of Mastering Modern Selling, we dive deep into sales innovation and modern practices with Eric Watkins, a dynamic sales leader who embraces contrarian thinking to redefine success in sales. 

Eric shares insights that challenge traditional sales strategies, focusing on the power of process, leadership, and differentiation.


  • Challenge the Status Quo in Sales

Eric emphasizes the need to rethink outdated sales tactics that may not have ever worked. 

Sales leaders must be willing to dust off traditional methods and adopt new, innovative approaches tailored to today's buyer-centric market.

  • Value-Driven Discovery Calls

Most discovery calls focus too much on the seller, leading to boring conversations. 

Eric advocates for value-driven discovery calls, where the focus is on the buyer's needs, not on selling, leading to more meaningful engagements.

  • Sales Processes Over People

Eric argues that successful organizations are built on robust processes, not just hiring great salespeople. 

While talented salespeople are important, having a strong, scalable process ensures success, even with turnover.

  • Embrace Continuous Learning and Maturity Assessments

Eric introduces his Sales Organization Maturity Assessment, a tool designed to help companies understand where they stand in terms of sales maturity. 

This assessment provides actionable insights on how to transition from a basic sales department to a high-performing sales force.

  • AI and Social Selling as a Necessity

In a world increasingly driven by technology, Eric highlights the need for salespeople to embrace AI and social selling techniques. 

Sharing relevant content and engaging with prospects online are critical for establishing thought leadership and trust.


 Eric Wattkins brings a fresh perspective to modern sales, reminding us that sticking to outdated methods won’t get us where we need to go. 

By focusing on process, putting the buyer first, and embracing tools like AI and social selling, we can build a sales strategy that’s not only effective but sustainable. 

If you’re ready to challenge the norms and take your sales game to the next level, this episode is a must-watch. 


Don't miss out—your next big idea could be just one episode away!

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MMS E#101 - Leading with Influence and Mastering Partnerships with Rob Fegan29 Aug 202400:59:30

 In the latest episode of Mastering Modern Selling, we had the pleasure of hosting Rob Fegan, an experienced sales leader with a knack for challenging the status quo. 

In this high-energy session, Rob delves into the concept of being a "sales contrarian" and how it can revolutionize your approach to sales. 

From redefining what makes a great salesperson to the importance of process over people, this episode is packed with actionable insights that every sales professional needs to hear.

Key Takeaways:

  • Reimagine Sales with a Contrarian Approach:

Rob Fegan introduces the idea of being a sales contrarian—questioning old-school sales methods that may no longer serve today's dynamic market. He emphasizes the need to dust off outdated processes and adopt new strategies that align better with current buyer behaviors.

  • Value-Driven Discovery Calls: 

Traditional discovery calls are often too focused on the seller’s needs rather than the buyer's. Rob stresses the importance of making these calls more engaging and valuable for the buyer by focusing on their needs and concerns, ultimately leading to more meaningful sales conversations.

  • Sales Playbooks: 

Rob advocates for the creation of comprehensive sales playbooks, developed in collaboration with the sales team. These playbooks are essential for standardizing best practices and ensuring that sales processes are consistently followed, even as team members come and go.

  • Focus on Process Over People: 

Successful sales organizations are built on robust processes, not just the talent of individual salespeople. Rob challenges the notion of the "great salesperson" and suggests that companies should focus on creating strong sales processes that can withstand turnover and market fluctuations.

  • Effective Use of LinkedIn for Social Selling: 

In today's digital age, social selling is more important than ever. Rob shares tips on how to use LinkedIn effectively by sharing industry-related content and engaging in meaningful conversations, rather than just pushing sales messages.


Rob Fegan’s contrarian approach to sales is a refreshing reminder that challenging the norm can lead to significant breakthroughs in sales performance. 

By focusing on process, value-driven interactions, and leveraging social selling tools like LinkedIn, sales professionals can better navigate today’s buyer-centric market. 

For a deeper dive into these insights and more, be sure to watch the full episode.


Don't miss out—your next big idea could be just one episode away!

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MMS E#100 - The LinkedIn Playbook - Celebrating 100 Episodes with Daniel Disney23 Aug 202401:08:45

In this milestone episode of "Mastering Modern Selling," we celebrate our 100th episode by bringing back Daniel Disney, a leading expert in social selling, and welcoming special guest Kristie Jones, author of Selling Your Way In.

Together, they explore the latest trends and insights in leveraging platforms like LinkedIn, while also diving into personal development for sales professionals.


1. The Role of AI in Sales:
Daniel emphasizes the growing importance of AI in social selling, particularly in content creation and messaging. While AI can make sales processes more efficient, it's crucial to humanize AI-generated content to maintain authenticity.

2. LinkedIn Algorithm Changes:
The LinkedIn algorithm has become more stringent, favoring quality over quantity. This shift is pushing out repetitive and low-value content, making it essential for sales professionals to focus on creating genuinely engaging posts.

3. Balancing Efficiency and Effectiveness:
While AI can help streamline tasks, Daniel warns against relying too heavily on it. Effective sales still require a personal touch and strategic thinking, especially in building relationships through platforms like LinkedIn.

4. Kristie Jones on Personal Development in Sales:
Kristie introduces her new book, Selling Your Way In, which focuses on personal development for sales professionals. She highlights the importance of understanding your unique strengths and choosing the right sales role to maximize success. Her practical advice on how to "own your income" resonates with aspiring top performers in any sales organization.

5. Avoiding the AI Trap: 
The rise of AI-generated comments and content on LinkedIn can lead to a synthetic experience. Both Daniel and Kristie advise sales professionals to be cautious of over-automating interactions, as this can erode trust and authenticity.


As AI continues to transform the world of social selling, it's more important than ever to balance efficiency with effectiveness. With Daniel Disney's insights on the evolving sales landscape and Kristie Jones's focus on personal growth, this episode offers a well-rounded perspective for modern sales professionals. 

Don't miss out—your next big idea could be just one episode away!

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MMS #99 - Lead with LinkedIn: Why Every CEO Must Show Up15 Aug 202401:03:57

In this episode of Mastering Modern Selling, hosts Brandon Lee, Carson V. Heady, and Tom Burton ignite a challenge for every CEO: step up and own your presence on LinkedIn. 

This isn't just another task on your to-do list; it's your stage to lead, inspire, and drive your company forward.

LinkedIn: Your Leadership Stage

LinkedIn isn’t just for networking—it’s where you lead by example. Show your team and the world what true leadership looks like by being visible and active on the platform.

Build Trust Through Authenticity

Use LinkedIn to connect with your audience on a personal level. Share your journey, your insights, and your vision. People follow leaders they trust, and your presence on LinkedIn can foster that trust.

Turn Activity Into Opportunity

By sharing your thoughts and engaging with others, you create opportunities. Each post, comment, and interaction can attract new business, partnerships, or talent.

Expand Your Influence

Engage in meaningful discussions, share your knowledge, and become a voice in your industry. The more you give, the more you grow—not just in followers but in real influence that impacts your business.

Embrace Your Role

If LinkedIn feels like a chore, shift your mindset. This is your chance to be the face of your company, to set the tone, and to inspire not just your team but your entire industry.

This episode is a rallying cry for CEOs to take the lead on LinkedIn. By showing up with authenticity and purpose, you can drive success and set an inspiring example for others.

Don’t miss out on the full episode for more insights and real-world examples that will help you own your space on LinkedIn.

Don't miss out—your next big idea could be just one episode away!

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MMS #98 - Master the Complex Sale: Strategies for Sustainable Growth with Alice Heiman09 Aug 202401:03:17

In the latest episode of Mastering Modern Selling, we had the pleasure of hosting Alice Heiman, a renowned expert in B2B sales strategies. This episode is a must-listen for sales leaders and executives aiming to avoid common pitfalls that can unknowingly prevent sales success. Here’s a sneak peek into the key takeaways:

  1. Don’t Be a Sales Preventer: Alice highlights how CEOs and sales leaders might unintentionally become obstacles in their sales process. She emphasizes the importance of recognizing and removing these roadblocks to drive growth.
  2. Quality Over Quantity in Outreach: In an age where inboxes are flooded, Alice stresses the significance of sending high-quality, targeted communications over mass outreach. Personalization and relevance are key.
  3. Referrals First Approach: Alice advocates for prioritizing referrals as a cost-effective and powerful way to accelerate sales, ensuring that your team leverages existing relationships to open new doors.
  4. CEO’s Role in Sales: She discusses how CEOs must actively lead and shape a customer-focused sales culture. This involves understanding the evolving needs of customers and ensuring that all departments align with these needs.
  5. The Importance of Employee Experience: A delighted employee creates delighted customers. Alice underlines that a positive employee experience is foundational to achieving outstanding customer service and, ultimately, better sales outcomes.

In conclusion, this episode is packed with practical advice on how to enhance your sales leadership and culture. 

Don’t miss the full episode to explore these insights in detail and start transforming your sales strategy today.

Don't miss out—your next big idea could be just one episode away!

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MMM #115 - From Data to Decisions: Digital Transformation Strategies with Denise Natali05 Dec 202400:59:25

In this episode of Mastering Modern Selling, hosts Tom Burton and Carson V. Heady are joined by Denise Natali to explore how modern sales teams can leverage data to drive superior results. 

With the abundance of data available today, it's not enough to simply collect it—sales leaders and reps must learn to harness it effectively. 

  • The Power of Data in Sales

Denise stresses that in today’s competitive sales landscape, using data isn’t optional—it’s essential. 

Sales professionals must learn how to interpret data to uncover insights that drive smarter decisions and improve sales outcomes.

  • Adopt a "Moneyball" Approach

Drawing inspiration from the book Moneyball, Denise explains how data can be used to make more precise decisions in sales, just like baseball teams use analytics to pick players. 

By focusing on the right metrics, sales teams can identify high-value prospects and increase conversions.

  • Sales Tools are Evolving

As technology evolves, so do the tools available to salespeople. 

Denise highlights how these tools have become more accessible and user-friendly, making it easier for sales teams to gather, analyze, and act on data, thus improving their decision-making in real time.

  • Data-Driven Coaching for Sales Teams

It’s not just about tracking data; it’s about using it for development. 

Sales leaders should use data to guide their coaching efforts, offering personalized insights to each team member. 

This data-backed coaching helps improve performance across the board.

  • Continuous Evolution is Key

The sales landscape is constantly changing, and staying ahead means evolving with it. 

Denise encourages sales teams to continually adapt to the tools and data available, ensuring they remain competitive and capable of responding to market shifts.



This episode reinforces the importance of adopting a data-driven mindset in modern sales. 

By embracing data, leveraging the right tools, and continuously evolving, sales teams can unlock new opportunities and drive success.

Don't miss out—your next big idea could be just one episode away!

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MMS #97 - Video Prospecting: Avoiding Common Pitfalls and Achieving Success with Juan Pablo Garcia02 Aug 202400:57:03

Dive into the world of video prospecting with insights from Juan Pablo Garcia in the latest episode of Mastering Modern Selling

Discover how integrating video into your sales strategy can revolutionize your outreach and engagement efforts.

The Role of Authenticity in Video Prospecting: 

Juan Pablo emphasizes the importance of authenticity in video communication. By being genuine and showing your true self, you can build stronger connections and trust with potential clients. This authenticity extends to the simplicity and naturalness of your video content, making it relatable and impactful​​ .

Strategic Use of LinkedIn for Video Outreach: 

Utilizing LinkedIn as the primary platform for video prospecting allows you to connect with a highly targeted audience. Juan Pablo shares his approach of sending personalized video messages to new connections without immediately pitching a product or service, fostering a sense of genuine interest and engagement​​.

Balancing Automation and Personalization: 

While automation can save time, Juan Pablo warns against over-reliance on automated messages. He highlights the effectiveness of personalized, non-automated video messages in maintaining human touch and relevance, which significantly reduces the chances of your messages being ignored or marked as spam​​ .

Creating and Sharing Valuable Content: 

Consistently creating and sharing valuable content tailored to your audience's interests is key. Juan Pablo's workflow involves producing short, informative videos during his daily activities, such as walking his dog. He then shares these videos directly with relevant contacts, ensuring the content is both useful and engaging​​ .

Measuring Success and Adapting Strategies: 

Tracking the effectiveness of your video prospecting efforts is crucial. Juan Pablo shares his experience of receiving direct feedback from his market, which confirmed the positive impact of his approach. Adapting based on feedback and staying updated with trends helps maintain the relevance and effectiveness of your strategy​​ .

Juan Pablo Garcia's insights into video prospecting provide a powerful roadmap for sales professionals looking to enhance their outreach strategies. 

By prioritizing authenticity, strategic use of LinkedIn, balancing automation with personalization, creating valuable content, and continuously measuring success, you can significantly improve your engagement and conversion rates.

Want to learn more about mastering video prospecting?

Watch the full episode of Mastering Modern Selling with Juan Pablo Garcia for in-depth insights and practical advice that can transform your sales approach.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
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MMS #96 - Sales Success: From Value Creation to Objection Handling with Bob Burg & Jeff West25 Jul 202400:57:43

In episode 96 of "Mastering Modern Selling," we had the privilege of hosting Bob Burg and Jeff West, the brilliant minds behind the book "Streetwise to Saleswise."

This engaging conversation delved into transforming sales approaches, overcoming objections, and the importance of personal development in achieving sales success.

The Importance of Personal Development:

Bob Burg emphasizes that success in sales is deeply rooted in personal development. 

He shared his journey from struggling in sales to becoming successful by devouring books from sales legends like Tom Hopkins and Zig Ziglar. The takeaway? Cultivate your inner growth to see outer success.

Understanding and Overcoming Objections:

Jeff West introduced the concept of "becoming objection-proof." 

He highlighted that objections are often not the real issues but manifestations of underlying concerns. By controlling emotions, empathizing with the prospect, and asking insightful questions, salespeople can uncover and address the true objections effectively.

The Role of Empathy in Sales:

Both Bob and Jeff underscored the power of empathy in building relationships with prospects. 

Validating a prospect's thought process and concerns fosters trust and opens up genuine dialogue, making it easier to address their needs and offer appropriate solutions.

Systematic Approach to Handling Objections:

Jeff elaborated on a systematic approach to handling objections: control emotions, empathize, ask questions to understand the prospect’s perspective, and then gently shift their frame to offer solutions. 

This approach not only resolves objections but also strengthens the relationship with the prospect.

Merging Sales Skills with Personal Growth:

The discussion brought to light that sales skills and personal growth are intertwined. 

Bob Burg shared that mastering the mechanics of selling and understanding human nature are crucial, but integrating these with continuous personal development leads to sustained success.

The episode with Bob Burg and Jeff West was a treasure trove of wisdom for sales professionals. 

Their insights into personal development, empathy, and systematic objection handling provide a robust framework for enhancing sales performance. 

For those looking to elevate their sales game, this episode is a must-watch. 

Dive into the full episode to gain more in-depth knowledge and practical tips from these seasoned experts.

Don't miss out—your next big idea could be just one episode away!

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MMS #95 - Authentic Sales Strategies: Bridging Passion and Purpose with Liz Wendling18 Jul 202401:01:20

In Episode #95 of Mastering Modern Selling, Liz Wendling joins us to share her insights on authentic sales strategies. 

With a background spanning 30 years in sales, Liz offers a unique perspective on connecting with potential clients by treating them as humans rather than mere sales targets.

Key Takeaways:

  1. Embrace Authenticity:
    • Liz highlights the importance of being genuine in sales interactions. She recounts her early career where she succeeded by treating prospects like family, which led to her being the top salesperson despite not following traditional sales training.
  2. Personalization Over Automation:
    • Avoid generic, templated messages that feel impersonal. Instead, craft emails and messages that speak directly to the recipient, making them feel valued and understood.
  3. Ditch the Fluff:
    • Liz advises against starting emails with phrases like “I hope you’re doing well.” These often come off as insincere. Instead, get straight to the point and provide value from the first sentence.
  4. Balanced Serving and Selling:
    • Authentic selling involves a balance between serving and selling. Liz compares it to inhaling and exhaling – you need both to survive. Being overly focused on serving without aiming to close the sale can be just as detrimental as being too pushy.
  5. Effective Follow-Up:
    • Follow-up should be thoughtful and value-driven. Liz emphasizes the need to continue providing meaningful insights and addressing the prospect’s needs rather than repeatedly asking if they’re ready to buy.

Liz Wendling’s approach to sales focuses on authenticity and genuine connections. 

By personalizing interactions, avoiding unnecessary fluff, and balancing serving with selling, sales professionals can build trust and ultimately achieve better results. 

Don't miss out—your next big idea could be just one episode away!

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MMS #94 - Transforming Sales Leadership: From Managers to World-Class Coaches with Keith Rosen11 Jul 202401:10:11

Dive into the latest episode of Mastering Modern Selling, featuring renowned sales leadership expert, Keith Rosen

This episode unpacks the essentials of effective sales coaching and the transformation of top sales performers into exceptional leaders.

The Allure and Reality of Sales Management

Keith Rosen sheds light on the common misconceptions about sales management. Many high-performing salespeople are enticed by the perceived power and authority of managerial roles but often lack the necessary training, leading to challenges in leadership and team dynamics.

The Critical Role of Coaching

Effective sales leadership goes beyond managing numbers. Keith emphasizes the importance of having a universal coaching methodology and framework. Without proper coaching, managers often revert to being super-sellers, solving problems for their team instead of fostering independence and growth.

Creating a Culture of Accountability

Keith introduces the concept of an "accountability partnership," where managers and team members hold each other responsible for maintaining high standards and core values. This approach promotes a supportive environment and encourages continuous improvement.

The Pitfalls of Being a Super Seller

Managers who take over deals and solve all the problems for their team create dependency, hindering the development of their salespeople. Keith advocates for empowering team members to become independent critical thinkers, thereby enhancing their confidence and performance.

Aligning Personal Values with Business Objectives

Understanding what motivates each team member is crucial. By aligning personal values with business goals, leaders can create a shared vision that drives both individual and organizational success. This alignment fosters a motivated and engaged workforce.

Keith Rosen's insights emphasize that great sales leadership is built on a foundation of care, accountability, and continuous coaching. 

By focusing on these principles, sales managers can transform their teams into high-performing sales forces.

Don't miss out—your next big idea could be just one episode away!

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MMS #93 - Why Personal Branding Matters: Lessons from the First Six Months of 202404 Jul 202401:04:26

In this episode of Mastering Modern Selling, hosts Brandon Lee, Carson Heady, and Tom Burton dive into the importance of personal branding, reflecting on the lessons learned from the first half of 2024. 

They explore the strategies and benefits of building a strong personal brand in today's competitive market.

Key Points:

  1. Consistency Compounds:
    • Carson emphasizes the power of consistency in personal branding, describing how regular and meaningful engagement over time can transform a small influence into a significant impact. This approach not only builds recognition but also establishes credibility and trust within your network.
  2. Leveraging LinkedIn:
    • Brandon shares insights on using LinkedIn effectively to rise above the noise. By posting content daily, engaging with others, and showing genuine interest in the community, professionals can enhance their visibility and create a sense of familiarity among their audience. This consistent presence leads to higher engagement and better business opportunities.
  3. Personal Branding as a Career Catalyst:
    • Hosts discuss how a strong personal brand can significantly impact career growth. Carson recounts how his personal branding efforts have opened doors and created opportunities within his organization and beyond. He highlights that showcasing your expertise and experiences can de-risk hiring decisions and attract new prospects.
  4. Creating Valuable Content:
    • The importance of producing content that resonates with your audience is underscored. Brandon talks about the strategy of generating content from interviews and transcripts, ensuring that the messages are authentic and in the voice of the individual. This method helps professionals share their knowledge without the pressure of constant content creation.
  5. Building Trust and Relationships:
    • The episode highlights that personal branding is not just about self-promotion but about building genuine relationships and trust. By consistently providing value and engaging with your audience, professionals can foster meaningful connections that lead to business growth and career advancements.

The episode concludes with a powerful message about the critical role of personal branding in today's business environment. 

Our hosts encourage listeners to take actionable steps towards building their brands, emphasizing that it's not about perfection but about showing up consistently and authentically. 

They urge professionals to embrace personal branding as a long-term strategy for success and to leverage platforms like LinkedIn to their full potential.

To dive deeper into the insights shared in this episode and learn more about building a robust personal brand, watch the full episode of Mastering Modern Selling. 

Join the conversation and start your journey towards becoming a recognized and trusted voice in your industry.

Don't miss out—your next big idea could be just one episode away!

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MMS #92 - Crafting Connections Using Humor: B2B Transformation with Jon Selig27 Jun 202401:00:45

In the latest episode of Mastering Modern Selling, our hosts had an engaging discussion with Jon Selig, a seasoned sales professional and stand-up comedian, about the transformative power of humor in sales. 

This episode dives deep into how salespeople can break through the noise with memorable and impactful messaging using humor. 

Here are five key takeaways from this enlightening conversation:

  1. The Power of Relatability:
    • Jon emphasizes that humor can make sales messages more relatable and memorable. By addressing common frustrations or challenges with a lighthearted touch, sales professionals can create a connection with their prospects. This relatability helps to break the ice and establish a rapport that traditional sales messages often fail to achieve.
  2. Understanding Your Audience:
    • A critical element in using humor effectively is knowing your audience. Jon points out that it's essential to tailor your jokes and humorous messages to fit the specific pain points and interests of your target personas. Whether addressing C-level executives or mid-level managers, the humor should resonate with their daily experiences and challenges.
  3. Avoiding Generic Messaging:
    • One of the major pitfalls in sales is the tendency to stick to bland, generic messaging. Jon argues that taking calculated risks with humor can set you apart from the competition. While it's important to remain professional, a well-crafted joke can capture attention and make your message stand out in a sea of sameness.
  4. Balancing Humor and Professionalism:
    • Jon discusses the importance of striking the right balance between humor and professionalism. The goal is not to become a stand-up comedian but to use humor as a tool to engage and provoke thought. The humor should always be relevant to the sales context and should never overshadow the primary message or solution being offered.
  5. Practical Applications and Examples:
    • Jon shares practical examples of how humor can be integrated into various stages of the sales process. From opening lines in cold emails to icebreakers during sales calls, he illustrates how humor can be a versatile tool. For instance, a joke about the hassle of disposing of printed programs at events can highlight the value of digital solutions in a memorable way.

Jon Selig's insights underscore the potential of humor to revolutionize sales messaging. By making interactions more enjoyable and memorable, sales professionals can build stronger connections and drive better engagement. 

As the conversation wraps up, Jon encourages sales teams to embrace creativity and take measured risks in their communication strategies.

Stay tuned for more episodes, and as always, happy modern selling!

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MMS #91 - Unlocking Curiosity: Leadership and Culture with Carl Lubbe20 Jun 202401:06:14

Welcome to Episode 91 of Mastering Modern Selling!

We had the pleasure of hosting Carl Lubbe, a renowned curiosity coach. 

Carl brings a wealth of experience and unique perspectives on sales leadership and the power of curiosity in driving sales success. 

This episode is packed with insightful and transformative advice for sales professionals aiming to elevate their game.

Key Points:

  1. The Importance of Presence in Sales: Carl emphasizes the significance of being truly present during sales interactions. He introduces techniques like the "30-second micro meeting" and taking deep breaths before a call to help salespeople stay focused and engaged with their clients.
  2. Curiosity as a Superpower: Carl believes that curiosity is a critical trait for successful salespeople. By approaching conversations with genuine interest and curiosity, sales professionals can create stronger connections and uncover deeper insights about their clients' needs and challenges.
  3. People Over Product: One of Carl's core messages is that people, not products, are the profit in sales. He encourages sales leaders to foster a culture that prioritizes understanding and serving the people behind the transactions, leading to more meaningful and successful engagements.
  4. Overcoming Sales Challenges: Carl discusses common pitfalls in B2B sales, such as the pressure to rush through interactions and the tendency to focus on numbers rather than individuals. He offers strategies for slowing down, being present, and truly connecting with clients to drive better outcomes.
  5. The Eight-Year-Old Mindset: In a unique twist, Carl advises sales professionals to tap into their "inner eight-year-old" by maintaining a sense of wonder and curiosity in their interactions. This mindset helps to alleviate fear and anxiety, making sales conversations more authentic and effective.

Carl Lubbe's insights provide a refreshing and transformative approach to sales.

By emphasizing presence, curiosity, and genuine human connection, he offers practical strategies for sales professionals to enhance their effectiveness and build lasting relationships.

For a deeper dive into Carl's methods and to hear more of his valuable advice, be sure to watch the full episode!

If you found these insights valuable, don't miss the full episode for a comprehensive exploration of Carl Lubbe's innovative sales strategies.

Join the conversation and share your thoughts on how curiosity and presence have impacted your sales success!

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MMS #90 - Sales Success with Mindset, Mental Models, and More Meaning with Bernadette McClelland13 Jun 202400:54:47

In this episode of Mastering Modern Selling, special guest Bernadette McClellan shares her wisdom on transforming sales strategies to better align with today's buyer expectations. 

Drawing from her extensive experience and her latest book, "The Shift and Disrupt: Stop Selling Widgets, Start Selling Wisdom," Bernadette provides a roadmap for sales professionals to elevate their game and connect more effectively with clients.

Key Takeaways

  • Embrace Change and Inspire Buyers: Bernadette emphasizes the importance of salespeople inspiring change in their buyers. She identifies three key skill sets necessary for modern sales success: creativity, complex problem-solving, and critical thinking. Sales professionals need to help buyers see new perspectives and uncover needs they might not even know they have.


  • From Saboteur to Sage: Salespeople often sabotage their success by not fully committing to their value and role. Bernadette introduces the "Identity Influence and Impact Index," which guides salespeople from self-sabotage to becoming trusted advisors. By owning their value and demonstrating relevance, salespeople can turn buyers from skeptics into super fans.


  • Internal, External, and Essential Stories: Bernadette's book outlines the importance of internal, external, and essential stories in sales. Internal stories are the narratives salespeople tell themselves about their buyers and their value. External stories involve the conversations salespeople have with buyers, focusing on bringing new insights and value. Essential stories are about deeply understanding the buyer’s needs and context.


  • Visual Storytelling: Effective communication in sales goes beyond verbal interactions. Bernadette highlights that 83% of communication is visual. She encourages salespeople to use visual storytelling techniques to engage buyers more deeply and make complex ideas more accessible.


  • Be a Consultant, Not a Salesperson: Buyers today expect more from salespeople than just product pitches. Bernadette underscores the need for sales professionals to act as consultants, helping buyers understand their own businesses better and offering solutions that truly address their challenges. This approach builds trust and fosters long-term relationships.

Bernadette McClellan's insights offer a fresh perspective on modern selling, emphasizing the need for salespeople to adapt, inspire, and truly connect with their buyers.

By focusing on internal confidence, delivering unique value, and engaging in meaningful visual storytelling, sales professionals can transform their approach and achieve greater success.

For a deeper dive into these strategies, explore Bernadette's book, "The Shift and Disrupt: Stop Selling Widgets, Start Selling Wisdom."

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MMS #89 - Leading Change in an Era of AI: Empowering Sellers with Bill Kirst06 Jun 202401:02:36

In episode 89 of Mastering Modern Selling, hosts Tom, Brandon, and guest host Kristie Jones, engage in a riveting conversation with Bill Kirst, a renowned change management expert. 

The discussion dives deep into the transformative potential of AI in sales and the critical role of empathy and effective change management in leveraging this technology.

Key Takeaways:

  1. The Importance of Empathy in Change Management:
    • Bill emphasizes empathy as his greatest skill set, crucial for understanding and supporting individuals through change. Empathy counters apathy and inertia, significant risks in any organization. It helps build trust, fosters relationships, and supports the human side of technological transitions​​ .
  2. AI’s Role in Enhancing Sales Efficiency:
    • AI tools like Microsoft's Sales CoPilot (formerly Viva Sales) aim to free up time for sellers by automating administrative tasks. Bill shares statistics showing that sellers spend 70% of their time on non-selling activities. AI can reduce this burden, allowing sellers to focus on building relationships and strategic thinking .
  3. Adapting to AI: Embracing Change:
    • AI is set to drastically change jobs, particularly in sales. It’s crucial to help individuals understand how their roles will evolve with AI rather than just focusing on how to use the technology. This change management should be 90% about adapting to new roles and 10% about the technology itself .
  4. Building a Culture of Continuous Learning:
    • AI implementation should come with support for continuous learning and professional development. Sales leaders need to ensure their teams are not just using AI tools but are also enhancing their sales skills and adapting to new ways of working. This involves coaching and mentoring to fully leverage the benefits of AI .
  5. The Future of Work with AI:
    • As AI becomes more integrated into our daily lives, it will teach us more about ourselves and our work. Leaders need to prepare their teams for this shift by fostering a culture of curiosity and adaptability. This includes encouraging critical thinking and reducing over-reliance on scripts and rigid processes .

Bill Kirst’s insights shed light on the transformative potential of AI in sales and the essential role of empathy and effective change management. 

By focusing on human connections and continuous learning, organizations can successfully navigate the changes brought by AI. 

Dive into the full episode to explore more about leveraging AI in sales and learn practical tips for effective change management.

Stay ahead in the game by understanding how to integrate these innovations into your sales strategies.

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MMS #88 - Intentional Moves: Career Strategies to Reach the Top 10% with Kristie Jones30 May 202400:59:48

In the latest episode of Mastering Modern Selling, Brandon Lee and Tom Burton welcome back Kristie Jones, a seasoned consultant specializing in helping early-stage startups and privately-owned companies.

Kristie's expertise in sales processes, hiring, and career strategy shines through as she shares invaluable insights on making intentional career moves. Here’s a quick recap of the episode:

1. Embrace Full-Cycle Selling:

  • Kristie highlights a significant shift in the industry where full-cycle sellers are becoming the norm. These professionals are responsible for the entire sales process, from prospecting to closing. This approach ensures that salespeople are deeply engaged and accountable for their sales pipeline.

2. The Importance of Sales Processes:

  • One of Kristie's key points is that often the people aren't broken, but the processes are. She emphasizes the necessity of having well-documented and effective sales processes that tie seamlessly into CRM systems. Without robust processes, even the best sales talent can struggle.

3. Leveraging Communities for Prospecting:

  • Kristie introduces the idea of using communities, such as Reddit and various Slack groups, for finding and engaging with prospects. These platforms offer raw and unfiltered insights into potential customers' pain points and needs. Engaging authentically in these spaces can set sales professionals apart as trusted advisors.

4. Strategic Hiring:

  • In her consulting work, Kristie often assists companies in hiring the right talent. She shares her approach to project managing the hiring process to ensure the best candidates are selected. This involves a deep understanding of both the company's needs and the candidates' strengths.

5. Overcoming Burnout and Career Missteps:

  • Addressing a common issue, Kristie discusses how many sales professionals experience burnout due to poor job fit. She encourages listeners to be intentional about their career choices, ensuring they align with their strengths and career aspirations. Finding the right role can make a significant difference in job satisfaction and performance.

Kristie's insights underscore the importance of being intentional and strategic in both career and sales processes.

Sales professionals can unlock significant growth and success by embracing full-cycle selling, refining sales processes, leveraging communities for authentic engagement, hiring strategically, and aligning career moves with personal strengths.

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MMS #114 - From Bar Bouncer to Tech President: Leveraging Your Network with Nabil Aitoumezian28 Nov 202401:05:30

In this episode of Mastering Modern Selling, Nabil Aitoumezian and the hosts dive into the importance of authenticity in the sales process and how live shows can help create impactful, genuine connections with audiences. 

Whether you’re trying to scale your outreach or create engaging content, the conversation offers key strategies for success.

  • Leverage Live Shows for Authentic Content

Nabil emphasizes the power of live shows to create genuine, human-driven content. 

Live interactions can't be replicated by AI, and they offer real-time opportunities to connect with your audience in an authentic way.

  • Create Multi-Purpose Content from Live Interactions

A key strategy shared by Carson and Brandon is to turn live shows into valuable content. 

From a single 45-minute live show, you can extract multiple pieces of content for outreach, social media posts, newsletters, and blog articles. 

This efficiency makes live shows a great tool for scaling marketing efforts.

  • The Role of AI in Content Repurposing

While AI can help in repurposing live content (e.g., transcripts for blog posts), Nabil points out that the core value comes from the human element. 

Authentic content cannot be faked, and it’s this humanity that resonates with audiences.

  • Sales Is About Building Relationships, Not Just Transactions

Throughout the episode, the hosts emphasize that modern sales is about relationship-building. 

It’s no longer just about closing deals, but about creating lasting connections through meaningful, human conversations.

  • Consistency in Content Creation Leads to Sales Success

Nabil and the team discuss the importance of being consistent in your content creation efforts. 

Whether it’s live shows or social media engagement, showing up regularly and providing valuable insights builds trust and fosters engagement, ultimately leading to more sales.

The episode serves as a reminder that in today’s world, sales success doesn’t just come from pushing products – it comes from being consistent, human, and building genuine relationships. 

Don't miss out—your next big idea could be just one episode away!

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MMS #87 - Empowering Partnerships: Unlocking Revenue Potential with Vince Menzione22 May 202400:38:41

In this episode of Mastering Modern Selling, Tom Burton and Brandon Lee are joined by Vince Menzione, founder of Ultimate Partner and former General Manager of Partner Sales and Strategy at Microsoft.

Vince brings a wealth of experience in transforming businesses through strategic partnerships. Get ready to dive into the world of partnerships and learn how they can revolutionize your sales strategy.

1. The Evolution of Partnership Strategies:
Vince shares his journey from being a top seller in the early days of wireless computing to leading major transformations at Microsoft. He emphasizes the importance of developing a robust partnership strategy, highlighting how partnerships can drive exponential growth and success. From building influence strategies to leveraging resellers, Vince's experience underscores the critical role partnerships play in modern selling.

2. Navigating the Hyperscaler Ecosystem:
A significant focus of the discussion is on the three hyperscalers: Microsoft, Google, and Amazon. Vince explains how these tech giants have reshaped the cloud landscape, emphasizing the necessity for businesses to align with them. He discusses the massive cloud commitments these companies have and how they influence decision-making at the board level. Understanding this dynamic is crucial for businesses looking to thrive in the cloud era.

3. Building Effective Influence Strategies:
Vince delves into the importance of creating comprehensive influence strategies. He talks about the need to engage with all stakeholders in the decision-making process, not just the direct buyer. By developing relationships with various influencers and understanding their roles, businesses can better navigate complex sales cycles and ensure they are addressing all aspects of the customer's needs.

4. The Role of Modern Selling Techniques:
In the age of digital transformation, Vince highlights the shift from traditional selling methods to modern techniques. He discusses how COVID-19 accelerated digital adoption and changed buyer behavior. Today, buyers are more informed and rely heavily on digital channels. Vince stresses the importance of building trust and credibility through consistent engagement and thought leadership, particularly on platforms like LinkedIn.

5. Partnering for Success:
Vince provides actionable advice for businesses looking to partner effectively with tech giants. He emphasizes the need for partners to differentiate themselves and build a strong internal alignment around partnership goals. By showcasing success stories, maintaining clear communication, and staying agile to adapt to changing strategies, partners can position themselves as valuable allies to tech giants and drive mutual success.

This episode with Vince Menzione is a masterclass in leveraging partnerships for sales success.

Vince's insights reveal the transformative power of strategic partnerships and the importance of adapting to the evolving landscape of modern selling.

Don't miss out on these invaluable lessons.

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MMS #86 - Your Buyers Don't Want to Talk, But They Are Lurking16 May 202401:00:01

In an era where buyers meticulously avoid sales conversations, understanding the 'Anonymous Zone' becomes pivotal for sales teams.

In this episode, Tom Burton and Brandon Lee dive into this challenging landscape, offering actionable insights on how to engage buyers who prefer to remain invisible until the last possible moment. 

Here are five key takeaways to transform your sales approach:

  1. Recognize the Buyer's Journey: Buyers today complete most of their purchasing research anonymously online. Recognizing and respecting this journey allows sales teams to adapt their strategies to be more aligned with modern buying behaviors.
  2. Provide Value First: Instead of pushing for sales, focus on providing value through educational content and insightful interactions. This positions sales teams as trusted advisors, rather than mere sellers.
  3. Leverage Digital Tools: Utilize digital tools and data analytics to gain insights into buyer behaviors without direct interaction. Tools like CRM software and AI can help predict buyer needs and timing, making engagements more timely and relevant.
  4. Cultivate a Strong Online Presence: In the anonymous zone, your digital footprint speaks volumes. Building a robust online presence through engaging content and active participation in relevant platforms draws buyers out of anonymity.
  5. Encourage Engagement: Foster an environment where potential buyers feel comfortable engaging. This could be through interactive webinars, online workshops, or public forums where they can interact without feeling the pressure of a sales pitch.

The Anonymous Zone need not be a barrier. Instead, it offers a unique opportunity to understand and adapt to the evolving landscape of buyer preferences.

By focusing on trust, value, and engagement, sales teams can effectively reach and convert even the most elusive prospects.

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MMS #85 - Fresh Perspectives: A New Era of Sales with Victoria Jimenez09 May 202400:47:40

In this week's episode of "Mastering Modern Selling," Victoria Jiménez, an esteemed practitioner from the University of Texas at Dallas, shares her wealth of experience and insights from the sales program with Hosts Tom Burton and Carson V. Heady.

Here are five pivotal points from the discussion:

  1. Integrative Sales Education: Victoria details her academic journey in sales, highlighting the program’s focus on real-world applications rather than traditional exams. The curriculum emphasizes role-plays, hands-on projects with CRM tools like Salesforce, and intense competition simulations that prepare students for actual sales scenarios.
  2. The Humanistic Approach: Echoing modern selling philosophies, Victoria stresses the importance of viewing prospects as individuals rather than just business opportunities. This approach fosters genuine connections, making it easier to address their needs effectively.
  3. Leveraging LinkedIn: The program also teaches the strategic use of LinkedIn, including maintaining a strong SSI score, to better identify and engage with potential clients. This tool is pivotal in understanding what matters to prospects at a personal and professional level.
  4. AI in Sales: Artificial intelligence plays a crucial role in their training, with tools like ChatGPT being used to grade role-plays and provide feedback. This integration of technology is preparing students for the future landscape of sales, where AI aids in refining sales strategies.
  5. Continuous Adaptation and Improvement: The sales program is continuously evolving, and adapting to new industry standards and technologies. This adaptability is crucial for staying relevant in the ever-changing field of sales.

Victoria's insights not only shed light on the cutting-edge methods being taught in modern sales education but also underscore the importance of continuous learning and adaptation in sales.

Her approach illustrates how blending technology, personal connection, and strategic thinking can revolutionize selling techniques. For those eager to stay ahead in the sales game, embracing these innovative strategies is key.

Watch the full episode here!

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MMS #84 - A CEO's Guide: Using LinkedIn for 60%+ Business Opportunities with Matt Watson02 May 202400:55:58

In the latest episode of 'Mastering Modern Selling,' we had the pleasure of hosting Matt Watson, the dynamic founder and CEO of Full Scale. 

This discussion is a treasure trove of practical insights on leveraging personal branding and modern selling strategies effectively.

Key Insights from the Episode:

  1. Personal Branding on LinkedIn:
    • Matt emphasized the power of LinkedIn for personal branding. Regularly posting relevant content not only boosts visibility but also establishes credibility and authority in your industry.
  2. The Importance of Networking:
    • The discussion underscored the importance of building a robust network. Matt shared how his extensive network was crucial in the rapid growth of his company, highlighting that your network can significantly amplify your reach and impact.
  3. Content Consistency:
    • Staying consistent with content creation on LinkedIn is vital. It keeps you top of mind for your network, ensuring that when they need services you offer, your name is the first that comes to mind.
  4. Engagement Beyond Likes:
    • Engagement doesn't always manifest as likes or comments. Many are silently observing and absorbing your content, which can lead to opportunities when they decide to engage more directly.
  5. Integrating Sales and Marketing:
    • Matt's journey from a tech specialist to a marketing-savvy CEO illustrates the importance of integrating sales and marketing. Understanding and embracing marketing can profoundly impact business growth and sales.

Matt Watson's insights from this episode of 'Mastering Modern Selling' are invaluable for anyone looking to sharpen their sales and marketing strategies in the digital age. 

His success story is a testament to the power of personal branding and network leveraging in modern selling environments.

Don't miss out—your next big idea could be just one episode away!

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MMS #83 - Reimagining Sales Leadership: Strategies for Today’s Market with David Priemer25 Apr 202401:06:22

In this engaging episode of Mastering Modern Selling, we had the pleasure of hosting David Priemer, a seasoned sales strategist known for his contrarian approach to modern sales practices. David shared profound insights and strategies to reimagine and revitalize sales processes, emphasizing a journey from conventional sales tactics to innovative and effective methods.

Key Takeaways:

  1. Value-Driven Discovery Calls: David stresses the importance of transforming mundane discovery calls into value-driven interactions. He advocates for these calls to focus on the buyer, making them not just about gathering information but about providing immediate value, which engages and benefits the prospective client.
  2. Sales as a Science: Emphasizing sales as a science rather than an art, David underscores the necessity of having a systematic approach. He believes in developing a robust sales process that can withstand the high turnover typically seen in sales roles, ensuring continuity and consistency in performance.
  3. Challenging Old School Methods: David challenges traditional sales tactics and emphasizes the importance of a sales culture that is adaptable and continuously evolving. He advises organizations to shed outdated practices and adopt new strategies that align with modern buyers' expectations and behaviors.
  4. Strategic Changes and Assessments: Highlighting the strategic changes necessary within organizations, David talks about his unique maturity assessment tool that helps sales leaders understand and improve their sales processes and strategies effectively.
  5. Building a Destination Team: The concept of 'destination team' is crucial in David's strategy, where a sales team is not just about having great salespeople but about having the right processes and environment that attract and nurture talent, fostering long-term success.

David Priemer’s insights remind us that successful selling in today's market requires more than just following a script; it demands a deep understanding of the sales process, creativity in approach, and most importantly, a focus on providing genuine value to customers. 

His strategies are a call to action for sales professionals and organizations to rethink their methods and align with modern expectations to achieve sustainable success.

Don't miss out—your next big idea could be just one episode away!

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MMS #82 - How CMOs Can Elevate CEO Personal Brands with MJ Smith18 Apr 202400:52:35

In this episode of Mastering Modern Selling, our special guest, MJ Smith, a seasoned B2B marketing leader with extensive experience in the industrial sector, shared invaluable insights that are shaping the future of sales and marketing. 

Below are the five key takeaways from our enlightening discussion:

  1. Leadership and Content Synergy:
    • MJ underscored the critical role of aligning company leadership with marketing strategies. His approach involves creating a cohesive narrative across the organization, starting from the CEO, to ensure that the messaging resonates deeply and uniformly across all platforms.
  2. Harnessing CEO Influence on LinkedIn:
    • An astonishing 19% of MJ's qualified pipeline results from the CEO's active participation on LinkedIn. This highlights the power of personal branding and direct engagement by company leaders on social platforms to drive tangible business outcomes.
  3. Strategic Narrative Development:
    • The conversation emphasized the importance of crafting a compelling strategic narrative that answers "why change" and "why now" for customers. This narrative serves as a foundational piece that informs all aspects of business communication and product development, ensuring consistency and clarity in all messages.
  4. Content Diversity and Authenticity:
    • MJ advocates for a mix of content types on social media, from strategic narrative posts to spontaneous, visionary insights directly from the CEO. This blend not only enriches the content stream but also maintains authenticity, keeping the audience engaged and connected.
  5. Focused Channel Strategy:
    • Focusing predominantly on LinkedIn has allowed MJ's team to maximize their impact where their target audience is most active. This strategy of channel concentration rather than dilution across multiple platforms has been key to building a strong brand presence and recognition.

Engage, Inspire, and Innovate

MJ Smith’s session is a treasure trove of innovative strategies that challenge conventional sales and marketing approaches. His integration of personal leadership narratives into the company’s brand story, combined with a focused content strategy, provides a replicable model for sales leaders looking to elevate their game in the digital age.

Don't miss out—your next big idea could be just one episode away!

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MMS #81 - "Show Me You Know Me" with Samantha McKenna: LinkedIn Strategies That Create Opportunities12 Apr 202400:56:01

In an enlightening episode of Mastering Modern Selling, Samantha McKenna, CEO of #SamSales Consulting, brings her vibrant energy and unmatched expertise to the table.

As a veteran in enterprise sales with a rich background including leading roles at major corporations like LinkedIn, McKenna offers a fresh perspective on sales strategies that break the conventional mold. 

Here are five essential insights she shared, designed to elevate the sales experience:

  1. The Delayed Thank-You Tactic: McKenna introduces a subtle yet powerful technique called the 'delayed thank-you.' Instead of immediately responding with gratitude after a proposal submission, she suggests waiting until the promised follow-up time. This tactic ingeniously nudges the client to remember and honor their commitment, increasing the likelihood of a timely response.
  2. Proactive Calendar Management: To combat the common issue of unresponsive prospects post-initial agreement, McKenna recommends proactively scheduling meetings for a future date, giving clients an easy way to confirm or reschedule. This assertive approach minimizes limbo and boosts the efficiency of securing important sales discussions.
  3. Humanizing Sales Interactions: Emphasizing manners and authenticity, McKenna advises sales professionals to humanize their interactions. By prioritizing genuine communication and avoiding salesy jargon, sellers can foster better relationships and stand out in a profession often marred by stereotypes of pushiness.
  4. Navigating LinkedIn as a Sales Tool: Leveraging her expertise from years at LinkedIn, McKenna stresses the importance of using LinkedIn not only to project thought leadership but also to engage actively with potential clients' content. This strategy helps build relationships and positions sales professionals as attentive and informed partners.
  5. Expanding the Sandbox: McKenna shares a case study of engaging a potential client through strategic interactions on LinkedIn. By consistently engaging with the client’s posts and offering value, she was able to secure a significant business opportunity, showcasing the effectiveness of thoughtful social selling.

This episode merges traditional sales techniques with modern digital strategies, particularly in leveraging social media for meaningful business relationships. 

These insights not only challenge the status quo but also invite sales professionals to refine their methods and mindset toward more effective selling.

Don't miss out—your next big idea could be just one episode away!

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MMS #80 - Credibility is Key: Harnessing Social Strategies with Mark Hunter04 Apr 202401:05:17

In the latest episode of Mastering Modern Selling, our hosts sat down with the renowned sales expert Mark Hunter, offering a deep dive into the world of sales and its evolving dynamics.

Here are some key takeaways from this episode:

1. The Power of Association: 
Mark emphasized the significance of who you associate with in the sales domain. Your circle greatly influences your professional demeanor and prospects, underscoring the old adage, "You're the average of the five people you spend the most time with."


2. Consistency is Key
Mark highlighted the importance of consistency in establishing trust and credibility in sales. Whether it's how you present yourself online or your follow-through on commitments, consistency helps build a solid reputation, ensuring your potential clients know what to expect from you.


3. Understanding the Buyer's Journey
The conversation delved into the necessity of aligning with the buyer's journey rather than enforcing a seller-centric approach. Understanding and supporting the buyer's needs and process fosters a more meaningful and effective sales interaction.


4. Credibility Through Value
Mark stressed the need for sales professionals to focus on delivering value, not just pitching products. By truly understanding and addressing the customer's needs, a salesperson transitions from being a mere vendor to a trusted advisor.


5. Reflection and Learning
The episode was a reflective journey, with Mark sharing his own experiences and transformations in the sales world. His initial challenges and subsequent learnings serve as a testament to the dynamic nature of sales and the continuous need for personal and professional growth.

The episode with Mark Hunter was a treasure trove of insights, emphasizing the essence of relationships, consistency, and genuine value in the sales process. 

It's a call to action for sales professionals to introspect, adapt, and continually evolve to meet the changing landscapes of modern selling.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #79 - The Modern Revenue Generation Fly Wheel28 Mar 202401:00:24

In the latest episode of Mastering Modern Selling, we head into the heart of modern sales techniques with the hosts, Tom Burton and Brandon Lee. 

This episode highlights the evolving landscape of sales, offering a fresh perspective on engaging with the modern buyer.

Five Essential Insights:

  1. Old Sales Methods Are Out: Brandon Lee explains that the old way of selling, where you guide potential customers through a set process, isn't effective anymore. We need to change how we think about sales to succeed in the digital age.
  2. The New Sales Strategy - The Flywheel: Learn about the "Modern Revenue Generation Flywheel," a new approach that replaces the outdated sales funnel. This strategy focuses on ongoing interaction, building relationships, and providing value online.
  3. Building Trust Online: Discover the importance of building trust and genuine connections online, especially on platforms like LinkedIn. It's all about having real conversations, not just selling.
  4. The Importance of Being Liked and Trusted: The episode highlights how crucial it is to be known, liked, and trusted. These are key to forming strong relationships with potential customers in the digital world.
  5. Getting and Keeping Attention: Find out why it's vital to grab and keep your customers' attention in a busy online space. It's better to create new interest in your product than to rely on existing demand.

The episode wraps up by bringing together all the ideas and strategies discussed, showing how important it is for sales professionals to adapt to modern selling techniques. 

Building relationships, engaging digitally, and focusing on the customer are essential in today's sales world.

Use these insights and strategies to improve your sales approach and make more meaningful connections with your customers online.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #78 - Bridging the Gap: Offline Skills in a Digital World with Moeed Amin22 Mar 202401:13:33

In this week's episode of Mastering Modern Selling, we were joined by the remarkable Moeed Amin, a seasoned sales professional and neuroscience expert.

As we explored the interplay between neuroscience and effective selling strategies, Moeed shared invaluable insights that are bound to transform the way you approach sales.

Key Takeaways:

◾ The Intersection of Neuroscience and Sales:
Moeed delved into how understanding the human brain can significantly enhance sales strategies. By recognizing how decisions are influenced by cognitive processes, sales professionals can tailor their approaches for maximum impact.

◾Emotional Intelligence in Sales:
The discussion highlighted the critical role of emotional intelligence in sales, emphasizing the importance of empathy and understanding buyer emotions to foster meaningful connections and drive decisions.

◾Strategic Questioning:
Moeed emphasized the power of strategic questioning in uncovering the underlying needs and motivations of potential clients, enabling sales professionals to offer more targeted and compelling solutions.

◾Building Trust Through Authenticity:
Trust is the cornerstone of effective selling, and Moeed shared strategies for building genuine relationships with clients, ensuring long-term partnerships and success.

◾Adapting to Buyer Behavior:
Understanding and adapting to the evolving behaviors and preferences of buyers is crucial in today's dynamic market. Moeed provided insights on staying agile and responsive to these changes to stay ahead in the sales game.

Moeed Amin's expertise in neuroscience offers a fresh and profound perspective on sales, urging professionals to embrace a more informed and empathetic approach to their interactions.

By integrating these insights into your sales strategy, you can unlock new levels of success and customer satisfaction.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #113 - Adapting Sales Strategies for the Modern Marketplace with Amy Franko21 Nov 202400:59:01

In this episode of Mastering Modern Selling, Amy Franko, author of The Modern Seller and a seasoned sales strategist, joins the conversation to discuss how to adapt and excel in the evolving sales landscape. 

From strategy creation to the integration of sales and marketing, Amy shares actionable insights for professionals aiming to thrive in today’s buyer-centric world. 

  • Modern Seller Attributes:

Sales professionals must provide exceptional value that intertwines them with the product or service they represent.

They should act as trusted advisors, helping clients gain a competitive edge and improve their businesses.

Confidence in asking tough questions and being consultative is essential to building trust and long-term relationships.

  • Importance of a Defined Sales Strategy:

Many organizations lack a formalized sales strategy, leading to missed opportunities for alignment and growth.

Effective strategies focus on a "vital few" priorities rather than attempting too many initiatives at once.

Implementation is crucial—accountability structures and leadership ownership are needed to ensure success.

  • Building Trust Before the First Conversation:

Visibility and credibility are key. Engage in professional networks like LinkedIn and industry events to position yourself as a thought leader.

Content creation, such as articles and videos, can help establish trust before direct interactions.

Reframe outreach as earning conversations rather than simply scheduling them.

  • The Role of Sales and Marketing Alignment:

Sales and marketing integration starts at the leadership level, with the acknowledgment that both functions contribute to revenue generation.

Leveraging CRM tools and data tracking can streamline collaboration and improve lead management.

Regular communication and shared KPIs foster alignment and mutual accountability.

  • Navigating Post-Pandemic Challenges:

Adjusting strategies to account for distorted data from the COVID-19 era is vital for accurate forecasting.

Forward-thinking leaders embrace uncertainty by setting adaptable goals while maintaining a clear vision for the future.

 Amy Franko’s approach to modern selling emphasizes value, adaptability, and the integration of key business functions. 

Whether you’re a sales leader or an individual contributor, her insights on strategy, trust-building, and collaboration offer a roadmap to success in today’s dynamic environment. 

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

MMS #77 - How to Get Attention in an Attention-Deficit World with Erik Huberman15 Mar 202400:55:26

Dive into the world of sales and marketing with Erik Huberman, a maestro in attracting and retaining attention in our bustling digital age.

In a world where attention is the new currency, Erik's strategies offer a blueprint for success.

This episode offers insights for anyone looking to elevate their sales and marketing game.

Key Takeaways:

1️⃣ Event Networking as a Top Funnel Strategy:
Erik emphasizes the power of attending events to meet new people and expand one's professional universe. He advocates for using these opportunities not just for direct sales but for building a broad network that can lead to diverse opportunities.

2️⃣ The Art of Follow-up:
Diligent follow-up is Erik's secret sauce for nurturing relationships. He suggests touching base with contacts every 90 days, ensuring you remain top of mind without being overbearing.

3️⃣ Social Media Consistency:
By posting daily across various channels, Erik maintains a steady presence, subtly reminding his network of his expertise and offerings, making it easy for them to reach out when the need arises.

4️⃣ The Three Pillars - Awareness, Nurturing, Trust:
Erik breaks down his approach into these fundamental elements, focusing on building awareness, nurturing relationships, and establishing trust through third-party validations like reviews and testimonials.

5️⃣ Sales and Marketing Synergy:
A unique insight Erik shares is the symbiotic relationship between sales and marketing. He views marketing as a support system for sales, with both departments collaborating closely to enhance the overall business outcome.

Whether you're in sales, marketing, or just looking to expand your professional reach, these insights are invaluable.

Remember, it's not just about grabbing attention; it's about holding it and converting it into meaningful relationships and business outcomes.

Don't miss out—your next big idea could be just one episode away!

This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.

Check out our Live Show Events here: Mastering Modern Selling Live Show

Subscribe to our Newsletter: Mastering Modern Selling Newsletter

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