Luxury Staffing by Morgan & Mallet – Détails, épisodes et analyse

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Luxury Staffing by Morgan & Mallet

Morgan Richez, Laurine Mallet, BW

Business & Entrepreneuriat

Fréquence : 1 épisode/15j. Total Éps: 20

Luxury Staffing by Morgan & Mallet is the podcast about hiring and retaining top staff for private households, luxury yachts, and high-end hospitality.

Each episode covers recruitment across all three areas, private household staffing for high-net-worth families, hospitality recruitment for hotels, restaurants, and members' clubs, and yacht crew placement for yacht owners. Co-founders Morgan Richez and Laurine Mallet share their insights on finding the right hire and building strong teams, joined by Morgan & Mallet recruiters with experience from across the global office network.

For employers, episodes cover what to look for in candidates, how to structure roles, and how to retain great staff long-term. For candidates, episodes give practical advice on breaking into the industry, writing strong resumes, preparing for interviews, and building a long-term career.

Morgan & Mallet is a luxury staffing group with offices in New York, Los Angeles, Miami, London, Paris, Monaco, Geneva, and Dubai. Our network has 200,000+ registered candidates, and every candidate we present completes a 90-minute structured interview before reaching the client.

Visit https://www.householdstaff.agency

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Données mises à jour le 06/09/2026

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How Nanny Agencies Really Work

vendredi 4 septembre 2026 • Durée 25:18

Check out the full post here: https://www.householdstaff.agency/podcast/how-nanny-agencies-really-work

Laurine Mallet co-founded Morgan & Mallet International and was a nanny herself before that, so she has sat on both sides of the hiring table. In this episode she answers real questions from Reddit, from parents who feel overwhelmed by fees, models, and horror stories. It is a clear look at how a good nanny agency actually works.

A single search can bring 80 to 180 applicants, which a busy family rarely has time to screen properly.
A good agency charges the family a registration fee plus a placement fee based on the gross annual salary. The nanny pays nothing.
Employer of record means the agency is the legal employer, runs payroll and admin, and invoices you monthly with a management fee.
Warning signs include never meeting the candidate, checking only one reference, and pushing a CV without checking the fit first.
Match on more than availability: location, lifestyle, long term plans, and even pet allergies, or the placement will not last.

If you are weighing up the cost, start with our guide on how much a private nanny costs in the US. When you are ready to begin a search, here is where to hire a nanny with Morgan & Mallet. For going rates across every role and location, download the Household Staff Industry Report.

Episode link: https://www.householdstaff.agency/podcast/how-nanny-agencies-really-work

LinkedIn: https://www.linkedin.com/company/morgan-mallet-international

Facebook: https://www.facebook.com/MorganAndMallet/

Instagram: https://www.instagram.com/morgan_mallet/

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Co-ops, Condos, and Townhouses: How New York Luxury Property Works

vendredi 28 août 2026 • Durée 43:29

Check out the full post here: https://www.householdstaff.agency/podcast/coops-condos-townhouses-new-york-luxury

Nikki Beauchamp is a senior global real estate advisor who was born and raised in New York and has worked the city's high-end market for more than twenty years.

In this episode she breaks down how New York luxury property really works, from co-ops and condos to townhouses.

She also explains why the right household manager can shape which home a family ends up buying.

Nikki explains why buying a co-op means buying shares in a corporation rather than real estate, and why board approval can feel more invasive than merging two companies.

She shares how she spends the first part of any search understanding how a client wants to live, and how a home's layout reveals whether it was built to be run with staff.

She also talks about building the right team of advisors, and why the people you choose to work with matter more than anything.

KEY TAKEAWAYS

In New York you buy into a building, not just an apartment. A co-op means buying shares and a proprietary lease with heavy financial disclosure, while a condo is real property you own outright.
Co-op boards can say no without giving a reason, so wealth alone does not guarantee approval. Your board package is your prospectus, and it must leave no unanswered questions.
Board packages run to financial statements, reference letters, and full backup for every asset and liability. One recent package ran to about 1,500 single-sided pages.
Time spent upfront understanding how a buyer wants to live is the most valuable part of the search, and it makes finding the right home far more efficient.

Too Good to Be True: Why Filipino Candidates Fear High-Paying Jobs

vendredi 21 août 2026 • Durée 22:44

Check out the full post here: https://www.householdstaff.agency/podcast/too-good-to-be-true-filipino-candidates-job-scams

Dave is a senior recruiter in the Morgan & Mallet Dubai office, and he grew up in the Philippines.

In this episode he explains why so many Filipino candidates see a high salary and assume it must be a scam.

He also shares how to spot a fake job offer and how to check that a recruiter is real before you trust them.

Dave talks about his move from teaching in the Philippines to recruiting in Dubai, and why fair pay makes his job easier.

He explains why candidates who have worked in other parts of Asia for low wages often panic when they see UAE salaries.

He shares real stories of friends who paid a fee and never got a job, and he gives clear advice for anyone who is nervous about applying to a great offer.

KEY TAKEAWAYS

A real recruitment agency never charges a candidate a fee. The client, not the worker, pays for the service.
Do not click a link if you are unsure. Search the company name on Google, read the reviews, and check the LinkedIn page instead.
A legitimate company name should show up when they call you, and no one should pressure you to decide fast or send money.
Many Filipino workers in places like Hong Kong and Singapore earned around 2,000 dirhams for jobs that combine housekeeper, nanny, cook, and caregiver duties, so a 5,000 to 10,000 dirham offer can look fake.
Fair pay leads to longer stays, and a member of staff who stays long term starts to anticipate the family's needs, which is where the real value begins.

Household Staffing Inside New York Homes

vendredi 14 août 2026 • Durée 33:33

Check out the full post here: https://www.householdstaff.agency/podcast/household-staffing-new-york-homes

Morgan & Mallet recruiter Jonathan D. Vanderbilt joins Ben W from the New York office to open up the US market. He walks through how hiring works inside New York homes, why it moves fast, and what sets it apart from Europe. It is a candid guide for principals and candidates alike.

Jonathan explains why New York moves fast, with in-person interviews and several rounds of screening before the principal. He covers how US employment law shapes hiring, why families lean toward live-out staff, and why references and background checks come first. He also shares the rise of the all-round house manager, and honest advice for both clients and candidates.

KEY TAKEAWAYS

New York moves fast, with in-person interviews and several screening steps, from family office to estate manager to house manager before the principal.
Morgan & Mallet is full service, coordinating every interview and handling the process so clients and candidates do not deal directly at first.
US employment law is strict, especially on discrimination, so agencies must be careful what they ask and how they record it.
New York families often prefer live-out staff who know the city, partly because a townhouse has far less space than a Beverly Hills mansion.
References and background checks come first. IDs, criminal records, and driving are all checked before anyone enters a home, and only candidates with real private household experience make the cut.

If you are hiring for a home out east, see our Hamptons page. For the all-round role Jonathan describes, read about the house manager. And to understand live-in and live-out rules in the US, start with our .

Household Staff: What New Generations Of Candidates Are Looking For

vendredi 7 août 2026 • Durée 13:45

Check out the full post here: https://www.householdstaff.agency/podcast/what-new-generations-candidates-want

Morgan & Mallet co-founder Morgan Richez joins Ben W to talk about the new generation of household staff.

He explains what younger candidates want, why the money is no longer the whole story, and how employers can attract and keep them. It is a candid look at how private service is changing.

Morgan explains why younger candidates move from luxury hospitality into private homes, and why comfort, communication, and rest now rank above pay.

He talks through the shortage of young domestic couples, and the practical fixes when a couple cannot be found.

He also shares how to handle tension between older and younger staff, and what builds a team that lasts.

KEY TAKEAWAYS

Younger candidates move into private service from luxury hospitality for the environment, the travel, and better pay than a five-star hotel.
The employer's behavior now matters as much as the money. New candidates ask about the family, the relationship, and how staff are treated.
Comfort, good accommodation, clear organization, and communication now come before salary for many younger staff.
Young domestic couples are in short supply, especially between Monaco and Saint-Tropez and in the Hamptons, so employers may need to split roles or flex on experience.
To build a lasting team, hire for experience and longevity, check references, and treat a pattern of job-hopping as a red flag.

Precision and Professionalism: Inside Switzerland’s World of Domestic Service

vendredi 31 juillet 2026 • Durée 22:27

In this episode, Ben W sits down with Laurine Mallet, co-founder of Morgan & Mallet, to explore the unique dynamics of Switzerland's domestic service market.

Laurine reveals how Switzerland's currency, geography, and cultural preferences create distinct hiring challenges and opportunities that set it apart from neighboring European countries.

Laurine explains how Switzerland's high cost of living is offset by significantly higher salaries and lower tax burdens for household staff, making it an attractive destination for candidates from neighboring countries.

She discusses the preference for live-in positions among Swiss families and why discretion ranks as the most requested character trait.

The conversation covers legal frameworks, language requirements spanning French, German, and Italian, and the complexity of different cantonal regulations.

KEY TAKEAWAYS

• Switzerland offers the highest household staff salaries in Europe with significantly lower tax burdens compared to neighboring countries, making it highly attractive to candidates.

• Swiss families predominantly request live-in positions and prioritize discretion above all other character traits, reflecting cultural preferences.

• Geneva serves as the main hub for Swiss household staffing due to its international business community, banks, and airport connections.

• Work permits are essential before applying for Swiss positions, unlike some EU countries where documentation can be processed after hiring. • Different cantons have varying tax rules and applications, requiring specialized legal advice for proper salary calculations and compliance.

For guidance on working with wealthy families in high-end environments, our comprehensive guide covers expectations and protocols. If you're considering , our resource explains essential legal requirements. For insights into , explore salary ranges and placement processes.

Heat, Glamour, and Service: Mastering the St Tropez Hiring Season

vendredi 24 juillet 2026 • Durée 27:15

Check out the full post here: https://www.householdstaff.agency/podcast/st-tropez-hiring-season-mastering

Morgan & Mallet co-founder Laurine Mallet joins Ben W to break down the St Tropez summer staffing season.

She covers when to hire, which roles are in demand, and what top seasonal staff really earn.

Whether you are hiring a villa team or working the season yourself, this is the inside track.

Know when the St Tropez season runs and when to start hiring.
Understand which roles are in demand and what they pay in peak months.
Learn the traits and conditions that make a seasonal placement succeed.

Laurine explains why the season runs from late April to the end of September, and why cook chefs top the request list.

She shares a client who hosted up to 70 guests a night, the full team it took, and the salaries that come with that pressure.

She also covers how far ahead to book, the value of experience, and why rest is what keeps seasonal service sharp.

The St Tropez household season runs from the end of April to the end of September, with yacht crew requests on top.
Cook chefs are the most requested role, and a chef feeding big numbers needs a full team, from a commis to butlers and waiters.
Book early. The end of March to early April is ideal, because there is a real recruitment process behind every placement.
A private chef in high season can earn roughly 6,000 to 8,000 euros a month, depending on guest numbers and days worked.
Seasonal staff need speed, stamina, and flexibility, and they need real rest, because a rested candidate delivers better service.

Home Within a Home: Getting Staff Accommodation Right

vendredi 17 juillet 2026 • Durée 25:30

Get the full episode here: https://www.householdstaff.agency/podcast/staff-accommodation

Morgan Richez, co-founder of Morgan & Mallet, joins Ben W to talk about staff accommodation and how to get it right. After 12 years of reviewing private household contracts, Morgan knows where families and live-in staff trip up, from the contract to the question of guests.

What you will gain from this episode: a clear view of what the law really allows when you house live-in staff. You will know what to write in the accommodation article of the contract, and what to leave as a good-faith understanding. You will also pick up practical ways to avoid conflict and keep good staff for longer.

KEY TAKEAWAYS

The accommodation is an article inside the employment contract, not a separate rental agreement, so the live-in staff member never pays rent.
French law treats the accommodation as private space, so a clause banning guests will not hold up in court. Treat it as a strong wish backed by good faith.
A proper check-in and check-out of the accommodation protects both the family and the staff.
For a domestic couple, link the two contracts so that if one role ends, the family can review both together.
Organization prevents most problems. Prepare in advance, buy products in twos, and run tests before the busy season.

USEFUL RESOURCES If you are thinking about hiring a live-in couple, start with our domestic couple hiring guide. For a plain-English look at the rules, contracts, and taxes behind live-in roles, read our guide to live-in household staff. For the bigger pay picture, see how .

Miami Luxury Real Estate with Oliver Ruiz

vendredi 10 juillet 2026 • Durée 33:22

Check out the full post here: https://www.householdstaff.agency/podcast/miami-luxury-real-estate-oliver-ruiz

Miami realtor Oliver Ruiz joins Ben W for his take on the city's luxury real estate market, ahead of his 30th year selling.

He covers how the high-end buyer has changed, the rise of branded towers, and who is buying at the top.

He also shares how the ultra-wealthy run and staff their Miami homes.

Understand how Miami's luxury market has changed, and who is buying at the top.
See how ultra-wealthy owners actually run and staff their Miami homes.
Learn where the market is heading and where a buyer might put their money.

USEFUL RESOURCES If you are setting up a home in Miami, see our Miami staffing page. To keep a property running while you travel, learn about the estate manager. And on the discretion these homes require, read our guide to confidentiality, discretion, and security in private staffing.

Episode link: https://www.householdstaff.agency/podcast/miami-luxury-real-estate-oliver-ruiz

LinkedIn: https://www.linkedin.com/company/morgan-mallet-international

Signed and Secure Building the Perfect Household Contract in France

vendredi 3 juillet 2026 • Durée 18:16

Episode link: https://www.householdstaff.agency/podcast/french-household-contracts

Morgan & Mallet co-founder Morgan Richez sits down with Ben W to unpack French labor law for private households. They cover the clauses, the trial periods, the payroll service, and the mistakes that cost families later. If you are hiring staff for a home in France, this is the plain-English rundown you need.

Vague hours are the biggest cause of disputes, so spell out duties, hours, notice, and the trial period in writing.
Keep a daily record of hours on both sides, family and staff, using an app or a simple log.
Use a permanent CDI contract with the right trial period from day one. A CDD is only legal for genuinely temporary or seasonal work.
A payroll service can act as the legal employer, which cuts the family's tax and admin load in France and keeps the owner discreet.
Small clauses matter. Add an NDA to every contract, set clear live-in accommodation rules, and for a domestic couple agree what happens to one partner if the other leaves

If you are hiring live-in staff, our plain-English guide to live-in rules, contracts, and taxes is the place to start. To structure hours and standby time without arguments later, read our guide to on-call and standby pay. And if you are hiring two people together, see our domestic couple page.

LinkedIn: https://www.linkedin.com/company/morgan-mallet-international

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Luxury Staffing by Morgan & Mallet – Détails, épisodes et analyse

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