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TitreDateDurée
Addressing Workplace Toxicity with Dr. Helen Ofosu16 Sep 202400:38:42

In this episode of "Leveraging Leadership," host Emily Sander chats with Dr. Helen Ofosu about creating a resilient work environment and overcoming imposter syndrome. Dr. Helen, author of "How to Be Resilient in Your Career," shares practical tips like being intentional in hiring practices and preparing for big moments to combat feelings of inadequacy. They also tackle the real effects of a toxic workplace, highlighting Helen's point that recovery from bad behavior takes longer than from other workplace issues.

Links Mentioned:


Free Resources:


Get in touch with Emily:

 

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

Leveraging Familiar Concepts to Enhance Leadership 11 Sep 202400:13:27

In this episode of Leveraging Leadership, Emily Sander shares how using analogies can improve communication in leadership. She discusses examples like a soccer midfielder needing to "pass the ball" for effective delegation and a swimmer needing to "stay in their lane." Emily also emphasizes the importance of listening to the analogies others use and offering your own to help them explain their thoughts.

Links Mentioned:


Free Resources:


Get in touch with Emily:

 

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:
00:25 The Power of Analogies in Communication
00:36 Delegation Through Soccer Analogies
02:16 Staying in Your Lane: A Swimming Analogy
04:28 From Circles to Spheres: Leadership Growth
06:05 Using Everyday Analogies
06:48 Client Stories and Visual Analogies
10:23 Creative Thinking with Shapes and Colors

From Theory to Practice: Gaining Operational Experience w/ Chief of Staff Revant Gupta12 Aug 202400:39:56

In this episode, Revant Gupta, Chief of Staff at Margin, shares his journey of pursuing the Chief of Staff role to gain crucial operational experience. He talks about managing internal operations, designing user experiences, and automating customer onboarding. Revant also provides insights from his time at Home Depot, emphasizing the importance of inventory turnover in the CPG industry. Additionally, he discusses how Margin uses AI to assist small businesses with financial planning and achieving industry benchmarks.

Links Mentioned:


Free Resources:


Get in touch with Emily:


Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 


Timestamps:

00:45 Meet Revant Gupta: Serial Entrepreneur

01:24 Revant’s Involvement in Home Depot Finance Team

05:14 Transition to Margin: Automating Financial Planning

06:44 The Role of AI in Margin's Strategy

08:21 Challenges and Strategies for Small Businesses

11:40 Revant’s Role as Chief of Staff

15:27 Marketing and Growth Strategies

29:34 Leadership Insights and Personal Growth

5 - The Importance of Delegation and Six Steps to Help You Delegate Better22 May 202300:17:48

In this episode of the Leveraging Leadership podcast, Host Emily Sander explores the crucial leadership skill of delegation. Sharing a personal anecdote about her struggle with juggling multiple responsibilities, Emily highlights the need for delegation in a leader's day-to-day life. She then delves into the five common barriers to delegation and presents six actionable steps to improve your own delegation skills.

Tune in to this episode to learn how mastering delegation can transform your leadership style and elevate your team's performance.

Emily mentions an article on delegation by Brian Nordli, How to Get Comfortable with Delegation, which can be found here.

– – – – –

Importance, Definition, and Benefits of Delegation (00:00)

Five Common Barriers to Delegation (04:20)

Six Steps to Delegate Well (08:40)

Recap and Takeaways (15:20) 

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy startups. She is an ICF-certified leadership coach and the author of Hacking Executive Leadership . Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on: Twitter | LinkedIn | YouTube

4 - How To Make Better Decisions Using the Three Circle Framework15 May 202300:10:31

Business leaders make decision after decision all day long, it’s the nature of the position. In this episode of Leveraging Leadership, Emily breaks down a simple yet powerful framework for decision making that can help you consistently produce your desired outcomes and results.

Emily explains the Three Circle Framework before walking you through two examples, the four key elements to remember, and key takeaways such as leading with empathy vs throwing the kitchen sink.

– – – – –

Introducing the Three Circles Decision Making Framework (00:00)

Reactive Example of Using the Three Circle Framework (01:20)

Four Key Elements (03:00)

Proactive Example of Using the Three Circle Framework (05:45)

Recap and Takeaways (08:00)

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy startups. She is an ICF-certified leadership coach and the author of Hacking Executive Leadership . Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach

To learn more about Emily and Next Level Coaching, click here

Follow Emily on: Twitter | LinkedIn | YouTube 

3 - Maximizing Employee Retention Through Culture Design feat. Mitch Gray08 May 202300:44:16

Emily is joined for the first ever Leveraging Leadership interview by Mitch Gray, a business owner, leadership consultant, author, inspirational speaker, and all around wealth of knowledge when it comes to the world of leadership and culture building.

During their conversation Mitch and Emily explore how to culture design within business, how to find alignment between personal and career, the idea of using fear as a teacher, and much more.

To learn more about Mitch and Mitch Gray Media, visit here

To purchase Mitch’s book, How to Hire and Keep Great People, click here

Follow Mitch: LinkedIn | Instagram | Facebook | YouTube 

– – – – –

Episode Introduction (00:00)

Mitch’s background and journey (03:10)

Feet planted, eyes forward (05:45)

Culture design in business (10:40)

Bringing your whole self (15:30)

Finding alignment between personal and career (20:45)

When to make a career transition (27:50)

Using fear as a teacher (31:30)

Always be a recruiter (36:21)

Where to connect with Mitch (42:40)

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy startups. She is an ICF-certified leadership coach and the author of Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach

To learn more about Emily and Next Level Coaching, click here

Follow Emily on: Twitter | LinkedIn | YouTube 

2 - Adding Value in New Ways as You Move Up the Org Chart08 May 202300:19:51

What got you to where you are most likely will not get you to where you are going next. At least that is the case for leaders looking to move up in role and responsibility within their company. 

In this episode of Leveraging Leadership Emily discusses the concept of adding value in new ways as your role changes. She breaks down different types of upward moves and how your value changes at each of those inflection points, then recaps and gives examples of the skills that you’ll need to use the further up the org chart you move.

Referenced in the episode is Scott Eblin’s book, Next Level, which can be purchased here

– – – – –

Episode Introduction (00:00)

Individual Contributor to First Time Manager (00:55)

Managing a Manager for the First Time (04:15)

Leading a Department Your Not Familiar With (05:40)

Adding Value in the C-Suite (13:15)

Recap and Skills that Matter More as You Move Up (16:53)

Two Key Takeaways and Questions (18:55)

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy startups. She is an ICF-certified leadership coach and the author of Hacking Executive Leadership . Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach

To learn more about Emily and Next Level Coaching, click here

Follow Emily on: Twitter | LinkedIn | YouTube 

1 - Three Leadership Lessons from Legendary Coach Phil Jackson That Every Business Leader Should Know08 May 202300:12:39

In this episode of Leveraging Leadership, Emily discusses the leadership style of legendary NBA coach, Phil Jackson. She talks about three key lessons he used to routinely lead his team to championships and how they can be applied to the business world. Viewed first through the lens of basketball, then through the lens of business, Emily breaks down tying day-to-day activities to the overall mission, why you need to get to know your players, and why you need to bench the ego.

– – – – –

Introducing the Episode (00:00)

Tie Your Day to Day Activity to the Overall Goal (02:10)

Importance of Knowing Your People (04:20)

Benching Your Ego (06:34)

Applying These Principles to the Business World (09:23)

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy startups. She is an ICF-certified leadership coach and the author of Hacking Executive Leadership . Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

To learn more about Emily and Next Level Coaching, click here

Follow Emily on: Twitter | LinkedIn | YouTube 

Leveraging Leadership Trailer!04 May 202300:00:44

Are you looking to become a better leader? Do you want to learn the ins and outs of business leadership?

If so, you're in the right place! Introducing the Leveraging Leadership Podcast, a show that unpacks the art of business leadership. Hosted by Emily Sander, a C-suite executive turned leadership coach, this podcast gives you access to the best tools and strategies to enhance your leadership skills and become the leader you've always wanted to be.

Don’t miss your opportunity to grow as a leader! Tune in to the show every week on Spotify, Apple, or wherever you get your podcasts.

Recognizing Progress as Chief of Staff: Celebrating Milestones and Continuing Growth07 Aug 202400:08:11

In this episode of "Leveraging Leadership," Emily talks to a Chief of Staff feeling stuck, highlighting the progress made, and encourages listeners to recognize their own progress, no matter how small. Small wins add up faster than you think.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Chief of Staff in Consulting: Crafting Communication Channels with Nishi Moonka05 Aug 202400:31:09

In this episode of "Leveraging Leadership," host Emily chats with Nishi, who juggles roles as Chief of Staff and Head of People and Culture. Nishi shares how she tackled company-wide challenges, like diversity initiatives and the shift to remote work due to COVID-19. She gives practical tips, such as using a daily debrief system for aligning with her principal, and stresses the importance of adaptability and communication in leadership roles.

Link Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Gelling as a Team: Do Your Executives Have Each Other’s Back?31 Jul 202400:09:02

In this episode of Leveraging Leadership, Emily discusses how Chiefs of Staff can tell if their executive team is unified by looking for signs of support and resource sharing among team members. Or like sharing your team or speaking up to give overworked colleagues a breather. Plus, she's all about giving props to folks who step up and cover for others or help the team stay strong.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

Time Stamps:

00:46 The Role of a Chief of Staff in Team Dynamics

01:05 Signs Your Executive Team is Excelling

02:07 Supporting Each Other: Real-World Examples

04:19 Creating a Culture of Mutual Support

05:57 Evaluating and Enhancing Team Cohesion

07:53 Conclusion and Invitation for Further Discussion

Fleet Master Chief Raymond Kemp on Building Resilience As a Leader29 Jul 202400:34:25

In this episode of "Leveraging Leadership," host Emily brings on Fleet Master Chief Raymond Kemp to share his journey from facing racial discrimination to becoming a Navy leader. Raymond talks about steering significant policy changes in the Navy, like integrating women into combat roles and repealing "don't ask, don't tell." He breaks down his "abcs of leadership" philosophy and how it's played a part in fostering resilience and trust among his teams.

Links Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

Time Stamps:

00:45 Introducing Fleet Master Chief Raymond Kemp

01:41 Raymond Kemp's Early Years and Aspirations

04:58 Climbing the Ranks: From Junior to Fleet Master Chief

06:52 Women in Combat: Navigating New Waters

10:35 Don't Ask, Don't Tell: Leading Through Change

24:37 Building Resilience and Adaptability for Success

29:44 Empowering Leaders in a Hybrid World

31:23 Kemp Solutions: Leadership Training and Keynotes

33:46 Raymond’s Leadership Mantra

Hannibal and Me: Exploring Success and Failure With History's Greatest Strategist24 Jul 202400:13:29

In this episode, host Emily Sander, Chief of Staff turned executive leadership coach, discusses the book *Hannibal and Me* by Andreas Kluth. She explains how the book uses historical figures like Hannibal and Harry Truman to explore different paths to success and failure. Emily also shares her personal experiences with these concepts and suggests questions to help listeners think about their own goals.

Link Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

Time Stamps:

00:47 Exploring 'Hannibal and Me' by Andreas Kluth

02:00 Dreamers vs. Wanderers: Leadership Paths

03:09 Personal Reflections on Leadership Journeys

09:09 The Importance of Strategy Over Winning

10:23 Key Takeaways and Reflective Questions

Chief of Staff's Role in Hally Hair's Success and Olympic Partnerships with Meredith Pong22 Jul 202400:31:25

In this episode, Chief of Staff Meredith Pong discusses how Hally Hair collaborates with female athletes like Baylor University's women's basketball team and Olympic gymnast Leanne Wong to market their products. Meredith explains their "Streak for a Cause" initiative benefiting suicide prevention, and their partnerships with major retailers like Ulta and Target. She also talks about her role in product development and maintaining team camaraderie through events like annual model shoots.

Links Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:02 Meredith's Internship and Meeting Her Principal

02:49 Building Hallie Hair During the Pandemic

03:51 Hallie Hair's Target Market and Marketing Strategies

09:10 Product Development and Innovations

15:09 Challenges and Successes as Chief of Staff

23:28 Hallie Hair's Olympic Aspirations

Highest ROI vs. Highest Probability: Strategies for Chiefs of Staff to Maximize Leadership Impact17 Jul 202400:08:44

In this episode of "Leveraging Leadership," Emily explores the decision-making process through the lenses of highest return on investment (ROI) and highest probability. She shares examples like asking someone to marry you versus inviting them for coffee, and applies it to business scenarios, like overhauling a strategic plan or making small tweaks for better team alignment.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Not Your Grandma’s Consultant: Leadership Transformation Blueprint with Tirrell Payton15 Jul 202400:42:33

In this episode of "Leveraging Leadership," Tirrell Payton Founder of Nooma Group talks about shifting focus from busywork to strategic outcomes and stresses empathy in leadership while leading change. Tirrell walks Emily through real-world examples like siloed teams in pharma marketing. They discuss practical ways leaders can transform their approach, like prioritizing the most impactful tasks and reorganizing teams to drive better results.

As a CEO, Tirrell has a Chief of Staff - he shares how he utilizes the role and the advantages it brings the organization!

Links Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Top 5 Strategic Initiatives for Chiefs of Staff 10 Jul 202400:13:37

In this episode of Leveraging Leadership, host Emily talks about key strategic initiatives for Chiefs of Staff, such as overseeing reorganizations, talent placement, and strategic planning. She details how chiefs of staff are central to rolling out new products and working on mergers and acquisitions. Emily also offers a strategic planning checklist download.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:15 Key Initiatives for Chiefs of Staff

08:06 Strategic Planning: The Chief of Staff's Crown Jewel

12:21 Getting Involved in Strategic Initiatives

13:17 Closing Thoughts and Next Steps

Founder of Chief of Staff Roundtable Phil Burns09 Sep 202400:54:36

In this episode of "Leveraging Leadership," Phil Burns talks about the crucial role of the Chief of Staff and the risks of not defining it properly. He and Emily discuss the differences between an Executive Assistant and a Chief of Staff, emphasizing strategic thinking and rebranding for those transitioning roles. Phil also shares about the Chief of Staff Roundtable, a community providing resources, peer learning, and discussions on key topics like executing business rhythms and solving big problems.

Links Mentioned:


Free Resources:


Get in touch with Emily:

 

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:
01:21 Phil's Path from EA to Chief of Staff to Founder
06:59 Challenges and Realizations in the Chief of Staff Role
12:45 The Birth of the Chief of Staff Roundtable
14:05 Growth and Evolution of the Roundtable
22:01 Membership and Offerings of the Roundtable
27:18 Understanding the Tools of the Trade
28:42 Membership Benefits and Access
30:19 Networking and Peer Learning
31:25 Diverse Membership Base
32:41 Role Clarification and Career Pathing
47:49 Strategic Conversations and Trends
53:25 Connecting and Learning More

The Chief of Startup Success: Bridging Leadership and Operations for Excellence w/ Nikki Shakamuri08 Jul 202400:30:50

From healthcare to creating viral content? Nikki's role as the chief of staff at Viraaal (yes, with three a’s) throws her in the deep end - TikTok ads for app devs. Plot twist! In her COS role, she cuts through the noise to drive efficiency. Emily and Nikki also swap stories on finding balance through simple joys like hanging with friends, Costco sample days, and embracing “delusional” dreams.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:41 Journey into the Startup World

00:52 Transition from Healthcare to COS

02:07 Exploring Different Career Paths

05:39 The Importance of Mentorship

11:11 Working at Viral: A Startup Experience

12:36 The Role of a Chief of Staff in a Startup

16:11 Balancing Work and Personal Life

20:31 Advice for Aspiring Chiefs of Staff

30:38 Final Thoughts

Leading Through Presence: A Chief of Staff's Role in Cultural Dynamics03 Jul 202400:10:00

In this episode of Leveraging Leadership, Emily talks about the impact a Chief of Staff's behavior and energy can have on shaping a company's culture. She shares a story about a client managing a reorg, emphasizing how body language and demeanor can comfort and energize a team during times of change. Emily advises that whether you're speaking or not, your presence influences how others feel and that you should be intentional with the energy you bring into a room.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Chief of Staff and VP: Navigating Dual Roles and Self-Care with Josh Nemes01 Jul 202400:22:54

On this episode of Leveraging Leadership, Emily chats with Josh Nemes, VP and Chief of Staff at Zengistics, about the realities of juggling a dual leadership role. Josh shares how he navigates shifting responsibilities and highlights the importance of prioritizing high-value tasks, describing the support from his COO, and the role of his family in maintaining balance.

Emily and Josh end with predictions for the Detroit Lions' next season and their shared admiration for coach Dan Campbell.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:36 Josh’s Journey to Chief of Staff Role

03:46 Understanding the Role and Skills Required

07:31 Balancing Dual Roles and Interactions with Leadership

16:37 Self-Care and Work-Life Balance

19:18 Advice for Fellow Chiefs of Staff

20:59 Sports Talk and Closing Remarks

The Compound Effect: How Simple Actions Lead to Big Results26 Jun 202400:18:37

In this episode, Host Emily Sander, Chief of Staff turned executive leadership coach, discusses the power of the compound effect, starting with an Albert Einstein quote on compound interest. She cites Darren Hardy's book "The Compound Effect" to explain how small, consistent actions lead to big results. Emily also uses examples from Kobe Bryant and Michael Phelps to illustrate these principles. Plus Emily’s personal 401K experience.

Link Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

Time Stamps:

00:47 Understanding Compound Interest

01:59 Personal Experience with 401K

04:02 The Compound Effect by Darren Hardy

04:56 Small Smart Choices and Their Impact

08:19 Kobe Bryant's Training Regimen

10:51 Michael Phelps' Training Strategy

13:21 Practical Takeaways for Compounding Success

ServiceNow EMEA Chief of Staff: Global Leadership and PR Strategies with Iliyana Stareva 24 Jun 202400:27:29

In this episode of Leveraging Leadership, Emily Sander talks with Iliyana Stareva, the Chief of Staff to the President of EMEA at ServiceNow. They discuss nuances of global leadership, aligning cross-cultural teams, the importance of crafting and managing internal PR campaigns. Additionally, Iliyana shares her personal routine to maintain work-life balance and offers tips like turning off email notifications to aid in managing workplace stress.

Links Mentioned:

Free Resources:

Get in touch with Emily:

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:16 The Evolving Role of a Chief of Staff

04:00 Navigating the Chief of Staff Landscape Across Organizations

07:00 Cultural Differences in Leadership and Planning

08:45 Strategic Planning and Protecting the Executive's Image

12:48 Building Trust and Effective Communication in Leadership

20:53 The Art of Managing Time and Work-Life Balance

26:59 Closing Thoughts and the Future of the Chief of Staff Role

Maximizing Your Time: Strategies for High-Impact Outputs19 Jun 202400:05:19

In this episode of Leveraging Leadership, Emily outlines a straightforward approach to maximizing your efforts by identifying how many outputs you get from one input. Prioritize projects that trigger a domino effect of productivity. Tune in and gain valuable insights on how one strategic move can generate multiple benefits, whether you're a seasoned leader or an up-and-coming Chief of Staff.

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

A Shakespearean Actor’s Guide To Chief Of Staff: Storytelling And Artistry with Jason Cannon17 Jun 202400:45:39

Jason Cannon is an accomplished former theater actor, director, playwright, and producer turned author and storytelling coach.

 

Jason shares insights from his experiences in theater - from "Ted Lasso" to Shakespeare, storytelling frames our perceptions. Understanding character arcs in dramas and real-life high-stake scenarios is key. Our narratives unfold in art and business alike, as we play the leads in our own stories.

 

Jason shares his excitement about his upcoming one-man, off-broadway show aimed at  tackling mental health stigmas and the role our emotions play in shaping our truths.

 

Links Mentioned:

 

Free Resources:

 

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Jason’s Bio:

Jason Cannon is a best-selling author and publisher, as well as an award-winning director, actor, playwright, improviser, and teacher. He has an MFA in Directing, an MA in Drama, and a quarter-century in the professional theatre. Jason has 100+ credits as an actor, 120+ as a director, and as a playwright he has had nine plays produced. Most recently he wrote, directed, and published CLOWNS LIKE ME (https://www.ClownsLikeMe.com) for Lifeline Productions. This critically acclaimed one-man show based on true stories of li

They Ask, You Answer by Marcus Sheridan: Philosophy for Marketing and Leadership12 Jun 202400:11:29

In our latest Leveraging Leadership episode, Emily breaks down Marcus Sheridan's "They Ask, You Answer," showing how it's not just about marketing, but how you handle any business convo. Think getting inside your customer's head, answering their burning questions fast, and using those insights to steer your marketing content. It's straight talk about turning typical sales pitches into genuine chats that can make your company the go-to choice. Give it a listen to find out how to keep it real with your customers and your team.

 

Links Mentioned:

"They Ask You Answer" by Marcus Sheridan

 

Free Resources:



Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:

00:09 Exploring 'They Ask, You Answer' by Marcus Sheridan

00:43 The Core Philosophy of Answering Consumer Questions

02:05 Implementing the Strategy in Real-World Marketing

03:56 Turning Negatives into Positives with Content

06:14 Empowering Consumers for Better Engagement

07:42 Content Creation and Its Impact on Marketing

09:34 Applying the Philosophy to Your Leadership and Marketing Strategy

 

Are Passion-Driven Teams More Effective Than Traditional Leadership?10 Jun 202400:39:40

In this joint episode, get dual insights from CEO Perry Knoppert and Chief of Staff Karen Zeigler of the Octopus Movement. They share their views on transitioning to nonlinear leadership. They discuss how they work together seamlessly across countries, the traits to look for in a good Chief of Staff, and letting culture define itself. Perry and Karen also emphasize using children's creativity to address global issues and the importance of hiring based on passion and vision.

Links Mentioned:

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

Time Stamps:

01:13 Overview of The Octopus Movement

03:43 Bringing on a Chief of Staff

05:44 Communication and Trust

13:05 Nonlinear Thinking and Company Culture

18:06 Leadership and Identity

20:34 Future Projects and Initiatives

22:39 Engaging Kids in Problem Solving

23:37 Supporting Global Initiatives

24:09 Documentary and Book Projects

25:55 Practical Advice for Nonlinear Thinking

28:12 Identifying Nonlinear Thinkers in Organizations

31:16 Advice for Executives and Chiefs of Staff

32:17 Finding the Right Chief of Staff

37:43 Connecting with the Octopus Movement

38:56 Conclusion and Final Thoughts

Guiding Your Team Through Change: Effective Communication Tips for CEOs and Executives05 Jun 202400:22:42

In this episode of Leveraging Leadership, Emily discusses guiding teams through change with effective communication strategies and by leveraging the Chief of Staff. She highlights the importance of providing context and answering the question, "What does that mean for me?" in change situations. Emily shares real-life examples like bringing on a new C-suite team member, bringing on private equity investors, and dealing with layoff rounds to illustrate key guidelines for effective communication during change.

Free Resources:

Get in touch with Emily:

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:45 Effective Communication Strategies for CEOs

02:09 Key Guidelines for Effective Communication

04:36 Real-Life Examples of Change Management

13:26 Leveraging Your Chief of Staff

19:21 Final Thoughts on Leading Through Change

21:46 Conclusion and Call to Action

Create (Good) Problems as Chief of Staff04 Sep 202400:07:38

In this episode of Leveraging Leadership, host Emily discusses the concept of creating 'good' problems—like being swamped with sales or having too many top job candidates—as signs of a healthy business - comparing it to the Seattle Seahawks' strategy of drafting the best talent regardless of position. 

Links Mentioned:


Free Resources:


Get in touch with Emily:

 

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

How a CTO Can Use Red Teams to Transform Decision-Making03 Jun 202400:30:35

SparkCognition's Chief of Staff, Miles Thurman, talks about the ups and downs of guiding tech teams and the nitty-gritty of board meetings. He and Emily compare notes on preparing new execs for high-stakes decisions and share stories about how they each worked with their sales and sales ops teams to boost revenue. Other topics include: using red teams for decision-making, board meeting Q&A prep, and shifting from a product-driven to service-driven org.

Links Mentioned:

SparkCognition’s Website

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

Time Stamps:

00:24 Miles Thurman, Chief of Staff at Spark Cognition

01:31 Understanding the Role of Chief of Staff in Different Organizations

03:28 The Importance of Leadership Alignment in an Organization

03:57 The Evolving Role of Chief of Staff in Corporate America

08:54 The Role of Chief of Staff in Product Launches and Sales Operations

12:12 The Challenges and Strategies of Sales in a Business

18:49 The Importance of Product Management in Business Development

23:44 The Role of Chief of Staff in Business Development and Channel Partnerships

26:10 Career Development and Future Prospects for Chiefs of Staff

28:12 Final Thoughts and Advice for Aspiring Chiefs of Staff

29:43 Conclusion

The Confidence Gap: Act First, Feel Confident Second29 May 202400:15:46

In this episode of "Leveraging Leadership," Emily tackles the all-too-common issue of the confidence gap, revealing how action breeds confidence rather than the other way around. She shares strategies and personal anecdotes to help listeners, especially chiefs of staff, overcome self-doubt and step up as more assertive leaders. 

 

Links Mentioned:

Book: The Confidence Gap by Russ Harris

 

Free Resources:

 

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:

00:22 Exploring the Confidence Gap

01:24 Real-Life Examples of Overcoming the Confidence Gap

03:20 Reframing Fear as a Teammate

08:38 Applying Confidence in the Chief of Staff Role

10:39 Practical Steps to Build Confidence

13:59 Building Confidence in Others

 

From Nordic Oracle to Silicon Valley Powerhouse (The ONLY Leadership Playbook You Need!)27 May 202400:33:30

Join Katrine Haugerud as she shares practical leadership insights for translating strategy into operations. Learn about her experience with private equity-backed firms.

Her book recommendation is "Traction" by Gino Wickman (https://amzn.to/4918MnL)

– – – – –

Timestamps

00:23 Katrine's Journey from Oracle to Chief of Staff

00:45 Katrine's Experience at Oracle and Transition to the U.S.

03:48 Cultural and Business Differences Between Norway and the U.S.

06:14 Katrine's Transition from Oracle to Equinix

09:17 Becoming a Chief of Staff: The Unexpected Journey

12:14 Working with a Private Equity Backed Board

20:36 The Role of a Chief of Staff in Strategic Decision Making

22:59 The Importance of Clear Communication and Prioritization in Leadership

29:07 Book Recommendation: Traction by Gino Wickman

31:55 The Role of a Chief of Staff in Translating Strategy into Operations

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

Mastering High Value Writing for Business Leaders22 May 202400:17:16

In this episode of "Leveraging Leadership," Emily discusses Erin Lebacqz’s "High Value Writing Workbook" and shares valuable writing tips for business professionals. She emphasizes the importance of knowing your reader, being concise AND nice, choosing familiar words and structuring emails for clarity. Emily highlights that every written communication, whether to a CEO or a Chief of Staff, shapes workplace culture and relationships.

Links Mentioned:

High-Value Writing Workbook

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:54 Two Key Goals of High Value Writing

01:45 Understanding Your Reader

05:22 Strategies for Clear and Effective Writing

06:58 Making Your Emails Stand Out

10:05 Cultural Considerations in Writing

12:10 Using Writing as a Leadership Tool

15:12 Conclusion and Recommendations

How to Use a Chief of Staff for Unprecedented Company Growth20 May 202400:35:47

In this episode, executive Lawrence Coburn shares his experiences and advice on effectively using a Chief of Staff, emphasizing trust and strategic planning. He talks about bringing back a former intern, Matt, to fill this critical role during a period of rapid company growth. Lawrence also discusses their AI tool, Ambient, which not only takes notes but identifies owners and next steps, creating a dynamic project dashboard. Hear about their latest feature release which auto-adds forwarded project-related emails to the dashboard.

Links Mentioned:

Connect with Lawrence Coburn on LinkedIn

Learn more about Ambient and their AI solutions

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Time Stamps:

00:45 Introducing Today's Guest: Lawrence Coburn

01:02 The Journey of a Founder and the Impact of a Chief of Staff

02:25 The Story of Double Dutch and the Role of a Chief of Staff

06:59 The Importance of Defining the Chief of Staff Role

12:17 Building Trust and the Evolution of the Chief of Staff Role

15:28 Special Projects and Strategic Initiatives: The Chief of Staff's Domain

17:21 The Ever-Present Challenge of Pricing

17:46 Defining Roles and Responsibilities

18:12 Communicating Roles to the Leadership Team

19:12 The Importance of Having Your Team's Back

21:36 The Unique Trust in a Chief of Staff

23:54 Introducing Ambient: AI for Chiefs of Staff

26:48 Ambient's Features and Future Directions

31:01 The Value of AI in Project Management

34:50 Closing Thoughts and How to Learn More

When And How To Park Your Ego At The Door As Chief Of Staff15 May 202400:08:40

Chief of Staff is the consummate behind the scenes role. It’s not about you.

Sometimes you have to let others have the last word, sometimes you have not care who gets credit, and sometimes you have to apologize (even if you didn’t do anything wrong!)

Chiefs of Staff are assertive, direct, and stand their ground when needed. They also must know when to check their ego at the door for the good of the group and to move things forward.

– – – – –

Free Resources:


Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

How This Basketball Coach Changed Shantel Wilkins’ Life Forever13 May 202400:37:11

Shantel Wilkins stops by the show and talks about overcoming challenges in her childhood, finding a basketball coach who made a huge impact on her and changed the trajectory of her life, and why and how she had to recover from the corporate world grind. She is now the Chief of Staff at Donor’s of Color Network  and working on something she is passionate about. She encourages others to find their “mission fit” and pay attention to the stories we tell ourselves and define our own narratives.

One of my favorite quotes from Shantel is: If people don’t give you a seat at the table, sometimes you have to bring a folding chair.

Shantel Wilkins on LinkedIn

– – – – –

01:21 Background and Early Life
02:36 The Power of Sport and Mentorship
05:08 Overcoming Adversity and Challenging Narratives
07:41 Transitioning to Corporate America
09:24 Finding Purpose and Passion in Work
13:51 The Role of a Chief of Staff
17:34 The Importance of Member Focus in Philanthropy
25:41 The Role of a Chief of Staff in Navigating Cultural Fit Issues
27:48 Transitioning from Corporate to Non-Profit
33:22 The Importance of Self-Care and Humanity in Leadership
36:32 Closing Thoughts 

– – – – –

Free Resources:

 

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 

 

Strategic Planning: 5 Crucial Steps for Success08 May 202400:22:12

Dive into five critical steps of strategic planning. Define your mission and vision (why does your company exist?), getting an HD panoramic view of your customer, assessing your current state, etc. Plus two bonus steps on often overlooked aspects of objectives and KPIs. 

Tune in for tips on execution and common pitfalls to avoid, chiefs of staff and leaders at any level will find actionable advice that can steer their teams towards success.

 

Links Mentioned:

Strategic Planning Checklist

 

Free Resources:


Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. 



Time Stamps:

00:49 Five Steps for Strategic Planning

02:15 Defining Your Customer: HD Definition

04:11 Assessing the Current State: Internal and External Analysis

07:28 Budget and Resource Allocation: The Key to Execution

10:05 Rolling Out Your Strategic Plan: Communication and Governance

16:00 Bonus: Strategic Objectives and KPIs

 

Burnout Recovery for Leaders - Simple Habits That Are Burnout Busters06 May 202400:48:39

Dr. Gary Simonds, former neurosurgeon, is back! In episode 26 he chatted about how to recover from burnout. In this episode, we talk about how to spot it in team members and colleagues and how to have a conversation about it.

Check out Dr. Gary’s fiction book: Death’s Pale Flag.

Dr. Gary Simonds on LinkedIn

Dr. Gary Simonds is a renowned neurosurgeon and author of "Death's Pale Flag," a book examining the subtleties of professional burnout. With years of experience in the high-stress medical field, Dr. Simonds has developed a deep understanding of the balance required to prevent burnout among high achievers. His insights offer a holistic view of professional well-being, emphasizing the importance of identity beyond work. A skilled surgeon and writer, he is dedicated to educating others on maintaining passion in their careers while nurturing mental health and interpersonal relationships.

 

00:49 Guest Introduction: Dr. Gary Simonds
01:43 Exploring the Book 'Death's Pale Flag'
02:12 Identifying and Addressing Burnout in Others
11:51 The Role of Trust in Addressing Burnout
13:25 The Impact of Burnout on Communication
17:12 The Toll of Difficult Conversations on Doctors
26:19 The Impact of Stress on Interpersonal Interactions
33:33 Recognizing Signs of Burnout
40:22 The Gender Differential in Burnout Responses
41:21 Recap and Final Thoughts on Burnout

– – – – –

 

Free Resources:


Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Mistakes That Keep Chiefs of Staff Stuck (And How to Elevate the Role)01 May 202400:09:35

Are you in a Chief of Staff role and feel stuck at a certain level - you want to break through to a “higher level version” of the role, becoming involved in more of the big picture, strategic stuff, but don’t know how?

Good news. You have a plethora of opportunities to make that change. This episode is about finding catalyst moments or events to shift your role. You can use external events

like a re-org, hiring a new executive team member, scaling a team, and strategic planning.

 – – – – –

Timestamps

00:58 Using External Catalysts to Redefine Your Role

01:50 Examples of External Catalysts

05:32 Proactive and intentional conversations with your boss are catalysts to redefine your role

05:43 Being Proactive in Role Redefinition

07:22 Conclusion

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

Mastering Salary Negotiations: A Chief of Staff's Guide with Dorothy Mashburn02 Sep 202400:34:31

Dorothy Mashburn, a leading expert in salary negotiations, shares straightforward strategies on compensation discussions for Chiefs of Staff. Learn how to effectively prepare for pay raise conversations, use data to back up your requests, and handle rejection to keep the discussion going. If you're looking to get a better handle on negotiating your worth in the workplace, this is the episode for you.

Links Mentioned:


Free Resources:


Get in touch with Emily:

 

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps: 

00:45 Meet Dorothy Mashburn: Salary Negotiation Expert

01:13 Understanding the Chief of Staff Role

03:01 Researching Salary Information

05:28 Demonstrating Your Value as Chief of Staff

08:22 Preparing for Salary Negotiations

16:02 Creative Negotiation Strategies

24:50 Handling Rejection and Next Steps

32:10 Final Thoughts and Resources

Ask a Chief of Staff Founder & CEO, Clara Ma: Job Search Tips, Workshops, and Summits29 Apr 202400:39:07

In this episode of Leveraging Leadership, I sat down with Clara Ma, the founder of Ask a Chief of Staff. We chatted about landing that game-changing Chief of Staff role, goldmine of tips on networking, crafting a standout resume, and making a successful pitch to executives. Clara outlines the various tiers of Chief of Staff membership and what you get in each and shares the details of the upcoming Ask a Chief of Staff Summit later this year.

Links Mentioned:

Ask A Chief of Staff Website: https://askachiefofstaff.com/

Time Stamps:

00:17 Meeting Clara Ma: Former Chief of Staff to Founder
01:16 The Genesis of Ask a Chief of Staff
02:56 Building a Community for Chiefs of Staff
07:00 Navigating the Job Market as a Chief of Staff
09:57 The Role of Networking in Your Career
13:06 Leveraging the Ask a Chief of Staff Community for Job Searches
17:13 Differentiating Between Chief of Staff and Executive Assistant Roles
19:26 Unlocking the Chief of Staff Role: Insights and Resources
20:25 Workshop Webinars: Free Resources for Aspiring Chiefs of Staff
22:11 Crafting the Perfect Chief of Staff Resume
26:05 Pitching the Chief of Staff Role Internally
32:46 Announcing the first Chief of Staff Summit
36:50 The Future of Ask a Chief of Staff

 

Free Resources:


Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

Are DISC Reports More Effective Than Traditional Team-Building Activities?24 Apr 202400:44:51

Ever wonder why you “click” with some people and “clank” with others?

DISC is a behavioral assessment tool, kind of like Myers-Briggs Clifton Strengths, but I like it because it only has four Styles.

In this deep dive episode, I’ll take you through the DISC methodology, how to identify your DISC Profile Style and what to look for in others to identify their Style. You’ll get some tactical and practical takeaways for how to communicate more effectively for each Style. We’ll also go through how to tell your “natural style” and “adapted style” and what to do if they are too far apart.

I facilitated running DISC reports for my CEO and leadership team as Chief of Staff. It was a great way to get to know each other better, communicate and collaborate more effectively, streamlined and accelerated us “gelling,” and was also fun guessing everyone’s Style.

Resources:

Taking Flight

Assessments 24x7 

– – – – –

Timestamps

00:34 The Power of DISC Report in Leadership

01:58 Understanding DISC Assessment and Its Importance

02:41 The Platinum Rule in DISC

03:18 The Three-Part Framework of DISC

13:08 The Four DISC Styles: Dominant, Influential, Steady, Conscientious

16:09 Strengths and Challenges of Each DISC Style

16:43 The Dominant

18:42 The Influencer

20:37 The Steadies

23:22 The Conscientious Style

26:08 Importance of Diverse Styles in High Performing Teams

27:22 Identifying the Best Style for Different Scenarios

30:00 Understanding Natural and Adapted Styles

32:52 Adapting Communication Styles for Effective Interactions

39:32 Understanding Commonalities and Differences in DISC Styles

41:07 Practical Takeaways and Recommendations

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

Air Traffic Controller to Chief of Staff: The Power of Humility & Prioritization with Jim Terheyden22 Apr 202400:37:20

You’ve heard the analogy used to describe a COS, but is it true? Jim Terheyden was a real-life air traffic controller in the Marines. Hear his take!

Jim and I also talked about the theme of humility in the role, managing team dynamics, spearheading an overseas initiative, and knowing which balls to drop when you get overwhelmed.

Jim on LinkedIn

Smartcar

Jim Terheyden is a seasoned leadership expert with a rich background as a former Marine air traffic controller, bringing military precision to strategic business guidance. His adeptness at navigating complex team dynamics and steering projects through uncertainty has made him a venerated Chief of Staff in the business world. Jim champions the cultivation of resilience, adaptability, and emotional detachment in decision-making, ensuring organizations thrive even amidst unpredictability. His experience highlights the importance of humility and collaboration, making him a guiding force for companies looking to foster a culture of dynamic leadership and team synergy.

– – – – –

Timestamps

00:55 The Analogy of Air Traffic Controller and Chief of Staff

01:41 The Invisible Impact of a Chief of Staff

02:13 The Challenges of Interdepartmental Clashes

03:48 The Role of a Chief of Staff in a Startup

06:01 The Importance of Humility and Flexibility in Leadership

10:48 The Role of a Chief of Staff in Facilitating Team Dynamics

13:38 The Challenge of Managing a Remote Team

14:12 The Importance of Trust in a Team

21:19 The Role of a Chief of Staff in Project Management

31:16 The Importance of Investing in Your Team

36:50 Key Takeaways

– – – – –

Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

Getting Real with a Congressman: Mental Health and Vulnerability 17 Apr 202400:19:04

Learn how the ranking member of the House Armed Services Committee overcame panic attacks and severe physical pain.

Emily has a special connection to this Congressman as she served as their intern right after university!

Hear about the special connection the Congressman had with his Chief of Staff throughout the process.

 

Read Lost and Broken


Resources listed in the back of the book:

American Psychological Association

Anxiety & Depression Association of America

Association for Behavioral and Cognitive Therapies

Find Treatment

National Institute of Mental Health

Muscle Activation Techniques

– – – – –

Timestamps

00:09 Book Club: 'Lost and Broken' by Congressman Adam Smith
00:21 Emily's Special Connection to the Congressman
01:16 The Role of a Chief of Staff in a Congressman's Journey
02:03 The Journey of Congressman Adam Smith
05:47 The Struggles of Imposter Syndrome
07:26 The Physical and Mental Challenges Faced
09:40 The Importance of Seeking Help
11:17 The Role of a Chief of Staff in Crisis Management
16:39 The Human Side of Leadership 20:07 Quote from the book

– – – – –

Free Resources:

Get in touch with Emily:

 

WHO AM I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

 

From Strongwoman to Life Coach: Zoe Thompson's Secrets to Resilience!15 Apr 202400:40:41

It’s not every day you get to talk to someone who has lifted a car, helps people tap into their inner and outer strength, and is an NLP and CBT practitioner!

But that’s what happened in this episode of Leveraging Leadership. Zoe Thompon stopped by and we had a great conversation around building resilience personally and professionally, balancing health and productivity, making choices and saying “yes”, reframing thoughts and acting “as if.”

Zoe Thompson on LinkedIn

Phoenix Coaching Website

Zoe Thompson is a former international strongwoman competitor and a 20-year UK Police Service veteran. Now a transformative strength coach, she leverages her expertise in Neuro-Linguistic Programming (NLP) and Cognitive Behavioral Therapy (CBT) to empower individuals in their personal and professional lives. With a deep understanding of resilience and self-discovery, Zoe guides her clients to unlock their full potential, fostering growth through reframing thoughts and actions. Her coaching methods are enriched by her own experiences, where she mastered the art of balancing rigorous competition with single parenthood and a demanding career.

– – – – –

Timestamps

01:32 Zoe Thompson's Background and Journey to Strong Woman Competition

05:53 The Impact of Physical Challenges on Personal Growth

10:07 Exploring Neuro Linguistic Programming (NLP)

13:40 The Power of Perspective and Choice in Personal Development

20:42 Understanding Emotions and Their Importance

22:56 The Power of Body Language

24:22 How Our Physical State Impacts Our Mental State

25:09 Asserting Presence in Meetings

31:06 The Importance of Rest and Downtime

34:42 The Art of Balancing Productivity and Rest

36:58 Cultural Differences in Expressing Appreciation

39:03 Connecting with Zoe and Learning More

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Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

How to deal with “incompetent” team members10 Apr 202400:06:28

This episode is about being a good situational leader when a team member is driving you nuts

First, make sure you’re using the right word to describe them. Are they truly incompetent (i.e. unable to perform a task, are incapable of it) or is this a training or communication issue - is it a “YOU thing”?

Are you “bracketing” them correctly? Teams will be made up of three groups, over performers, average (this is not a bad thing, you need these folks), and underperformers.

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Timestamps

00:09 Understanding Incompetence in a Team

00:59 Differentiating Between Incompetence and Different Work Styles

01:44 Recognizing the Reality of Team Performance

03:38 The Importance of Diverse Work Styles and Ambitions

04:28 Addressing True Incompetence

05:08 Evaluating and Assessing Team Members

05:59 Conclusion

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Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

How a Part-Time Chief of Staff Juggles Multiple Startups and Projects08 Apr 202400:43:46

Nathan Lian went from working at JP Morgan, to startups, and is our first guest who works as a part-time Chief of Staff. Learn the differences and similarities between a full-time Chief of Staff role. 

We chat about:

-       How he selects which companies to work with

-       How many companies he works with at one time

-       What kind of projects he works on within companies

-       Which team members he interacts with

-       How he keeps himself organized being COS for multiple companies.

Nathan on LinkedIn

Nathan is a strategic leadership expert who has seamlessly transitioned from the high-pressure environment of investment banking at JPMorgan to mastering the Chief of Staff role in the fintech startup sphere. As a fractional Chief of Staff, he specializes in navigating companies through critical phases of growth and transformation, leveraging his experience in scaling marketing efforts, strategic finance, and executive team dynamics. Nathan is known for his ability to influence without direct authority and for his dedication to aligning his professional endeavors with his personal values and passion for innovative fintech solutions.

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Timestamps

00:43 Nathan's Journey to Chief of Staff

02:53 The First 90 Days as a Chief of Staff

06:06 The Challenges of Being a Chief of Staff

17:38 The Role of a Fractional Chief of Staff

21:03 Balancing Multiple Projects as a Fractional Chief of Staff

27:26 Choosing the Right Projects as a Fractional Chief of Staff

40:23 Advice for Aspiring Chiefs of Staff

43:21 Conclusion and Final Thoughts

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Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach.

Get your free Chief of Staff Skills Assessment Checklist here.

Download your free Chief of Staff Toolkit here.

To learn more about Emily and Next Level Coaching, click here.

Follow Emily on LinkedIn | YouTube

 

A practical example of doing the “MVP version” of something 03 Apr 202400:09:37

Need to get something done and don’t have time to do the “fully baked” version? Here’s a real-life example of how to break something down into the Minimally Viable Product version. 

Listen to this example and see how you might apply the equivalent solution in projects you’re working on now. 

Timestamps

00:22 Example New Hire Training Program

01:34 Recording Existing Calls for Video Bank

02:57 Enhancing Training with Transcripts

04:28 Incorporating Practical Learning Experiences

06:19 Establishing Feedback Loops

08:31 Applying the MVP Approach to Other Tasks

How to Balance Financial Decisions with Broader Business Goals01 Apr 202400:50:03

In this episode, Emily sits down with her former CFO (and one of her all time favorite people), Rory Liebhart!

They explore the multifaceted role of the Chief Financial Officer (CF) in today’s business landscape.

●     Rory’s journey from selling t-shirts on a doc to a multi-time CFO, President and Director of PE-backed companies

●     Collaborating with other executives to drive organizational success (while not avoiding productive tension)

●     Navigating financial challenges including budgeting, forecasting, and managing cash flow

●     Strategic decision making - balancing financial considerations with broader business objectives

●     Adapting to change - how the CFO role has evolved over time

●     Providing context and teaching - the importance of providing rationale for decisions

●     Internal and external focus - a strong CFO operates both internally and externally (including engagement with investors board members)

Rory Liebhart on LinkedIn

Rory Liebhart is an accomplished Chief Financial Officer and private investor known for his exceptional ability to navigate the complexities of executive finance. With a diverse background that includes transforming from a streetwear entrepreneur to a financial maestro, Rory brings a wealth of experience in leading companies through strategic financial planning and analysis. His career, mentored by industry leaders like Ed Barton, has spanned private equity settings and public companies, emphasizing the importance of clear communication and trust in financial leadership. Rory's insights offer invaluable guidance for aspiring business leaders seeking to enhance their acumen.

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Timestamps

01:05 Rory's Journey to Leadership

02:31 The Transition from Selling T-Shirts to CFO

04:55 The Role of a CFO

05:14 The Path to Becoming a CFO

08:45 The Importance of Teamwork in Leadership Roles

13:03 The Role of a CFO in a Business

16:19 The Importance of Complementarity in Leadership Roles

19:33 Interviewing for a CFO Role

23:08 The Importance of Trust and Open Conversations in a Team

25:01 Balancing the CFO Role: Being the 'Dr. No' and the Team Player

27:35 The Importance of Providing Context and Understanding Perspectives

30:48 Key Qualities of a Good CFO: Context, Understanding, Teaching, and Hiring

31:40 The Role of a CFO in Internal and External Communication

41:50 The CFO's Role in a Private Equity Backed Company

45:59 The Importance of Complementary Skill Sets in an Executive Team

48:27 Final Thoughts

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Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach 

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