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I'm Back!05 Feb 202600:04:08

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After 250 episodes of HVAC Success Secrets Revealed and parting ways with my business partner, I thought I’d be back behind the mic in a week. But, Life had other plans. I stepped into a new role as a Fractional CMO with Free Agency and became a dad. Now, after a full year of learning, growing, and observing from the sidelines, I’m finally ready. Welcome to the official launch of Let’s Vent Podcast!. On this show, I’m giving HVAC Contractors, Plumbers, Electricians, and Business Owners the time to get on the soapbox. 
We’re venting about the messy stuff, the real world mistakes, the shifting regulations, the AI new era, and the headaches of inflation and labor shortages. 
I’m Evan Hoffman, and I’m ready to vent. Are you?

EP: 251 Thaddeus & Evan - Growth, Challenges, and Moving Forward31 Oct 202400:35:33

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After an incredible journey and 250+ episodes, we’re excited to share our final episode of "HVAC Revealed" with you all. Thaddeus and Evan reflect on the many experiences, tough conversations, and authentic discussions that defined our podcast.

🚀 Key Takeaways for You:

  • Confront Tough Conversations: Effective business and personal relationships are built on open communication. Address tough topics head-on and base your discussions on facts, not emotions.
  • Progress Over Perfection: Inspired by Cody’s advice, sending your work when it's 80% complete can lead to greater progress than waiting for perfection. Remember, "done is better than perfect."
  • Role of Visionaries and Integrators: Balancing visionary ideas with effective execution through capable team members can drive success. Delegate and trust your team to handle the bulk of tasks, while you focus on the final touches.

We're immensely grateful for the lessons learned, the growth experienced, and the support from our incredible listeners and sponsors. Stay tuned as we embark on new endeavors, with Evan launching a fresh podcast, "Let's Vent," and Thaddeus focusing on empowering trades through digital marketing with On Purpose Media. Here's to honest conversations and future successes!

🙏 Thank You for Listening and Supporting Us!

#PodcastFinale #BusinessGrowth #OpenCommunication #ProgressOverPerfection

Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.



EP: 242 Bryan Baer w/ Constructive Home Solutions - Balancing Business Growth and Health in the HVAC Industry30 Oct 202400:39:52

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Unlocking Success in the HVAC Industry: Key Insights from Bryan Bear on the Latest Episode of HVAC Revealed 🚀

I had the pleasure of diving deep into the journey of Bryan Baer, the entrepreneurial force behind Be Kind Plumbing, Heating, Cooling, Electrical, Remodeling. Bryan joined us on HVAC Revealed to share his profound insights and experiences in growing a successful HVAC business and fostering a dynamic team culture.

Episode highlights:

  • Understanding Personal and Partnership Dynamics
    Bryan shares the importance of knowing your DISC assessment and leveraging complementary strengths with partners to drive business success.
  • 3P Model for CEO-COO Communication
    Thaddeus introduced the Provisional, Promise, or Plan model to categorize ideas, bridging potential frustrations and improving executive communication.
  • Investing in Team Well-being and Growth
    Bryan's commitment to team health and professional development includes offering personal coaching and fully paid industry convention trips to drive inspiration and engagement.

Key Takeaways for You:

  1. Value of Collaboration
    Structured planning, regular off-site meetings, and team bonding activities can significantly enhance collaboration and accountability.
  2. Health as a Business Pillar
    Prioritizing the physical and mental wellness of your team can lead to increased confidence, proactivity, and overall business success.
  3. Leveraging Coaching and Financial Acumen
    Understanding essential financial metrics and adopting strategic pricing approaches are crucial for sustainable growth and achieving long-term goals.

Bryan's story underscores the importance of aligning your team with a clear vision and fostering a supportive culture to navigate the path to success. Don't miss this episode at the New Flat Rate's 2024 Business Uncensored event in Chattanooga, Tennessee!

#HVACRevealed #Podcast #BryanBear #BusinessGrowth #TeamCulture #Leadership #Wellbeing #FinancialSuccess




Find Bryan:

On The Web: chsknox.com



Join Our Group: facebook.com/groups/hvacrevealed
Presented By On Purpose Media: onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By: 

Chiirp: chiirp.com/hssr
Elite Call: elitecall.net
On Purpose Media: onpurposemedia.ca
Free2Grow: free-2-grow.com
Lace: lace.ai

EP: 150 Paul Jackson w/ Method CRM - Automation: The Ticket To Success In The Trades06 Sep 202300:49:59

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What an electrifying chat with the visionary Paul Jackson of Method CRM! We didn't just scratch the surface; we dug deep into the riveting journey of his past business ventures and unearthed golden insights. The secret to skyrocketing his third business? Empowering his team and delivering a game-changing product that tackles real-world challenges for entrepreneurs.


Some of the topics we covered:


What Problems and Solutions Did You Find In Starting Your First Software Company?

Overcoming Imposter Syndrome

Becoming A Leader Of Your Business 

Automation Vs. Delegation

What Life Lessons Have You Realised From Selling Two Businesses?

And so much more. 


Don't miss out—this conversation is packed with gems you won't find anywhere else!


Find Paul :

Complete the Free Business Process Evaluation: https://grow.method.me/hvacsecrets/
On The Web: https://www.method.me/
Via Email: hello@method.me
Facebook: https://www.facebook.com/MethodHQ
X (Twitter): https://twitter.com/PaulAlexJackson




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By: 

Chiirp: https://chiirp.com/hssr
Real Time Marketing: https://realtime360.io/


EP: 149 Eric Thomas w/ Rival Digital - Marketing for Dummies30 Aug 202300:54:13

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What a great show! We had Eric Thomas from Rival Digital—a digital marketing agency exclusively serving HVAC contractors. His business specializes in creating robust online presences. Rival Digital has produced predictable lead flows, streamed marketing and sales initiatives, and, most importantly, built a better future for HVAC businesses. 


Some highlights from this episode include:


  • What Are Some Of The Biggest Learning Opportunities For Digital Marketing?
  • What Are Some Of The Best Practices To Generate Maintenance Sales?
  • How Can We Brand Our Subscriptions To Be More Positive?
  • Generating Demand with Guerilla Marketing
  • Rebranding What A Client Sees
  • And So Much More


Don’t miss his insights; it will revolutionize how you look at your business strategy!


Find Eric: 

Smart HVAC Marketing Podcast: https://rivaldigital.com/podcast
On The Web: https://rivaldigital.com/
E-mail: eric@rivaldigital.com
Phone: 757-639-040
Facebook: https://www.facebook.com/rivaldigital/
Instagram: https://www.instagram.com/rival.digital/
Linkedin: https://www.linkedin.com/in/eric-thomas-444388108/



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 148 Daniel Baker & Wood Boyles w/  Blue Collar Talent Scouts - Finding Gems In The Trades Through Savvy Recruitment23 Aug 202301:13:27

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We had a hilarious conversation with Dan Baker and Wood Boyles, owners of Blue Collar Talent Scouts. With over 40 years of combined experience, they have developed effective strategies for finding jobs for skilled workers, particularly in the MEP (Mechanical/Electrical/Plumbing) industry!

We covered a lot about recruiting for your business and why having a positive reputation in the industry is important. Recruiting, retaining, and having your employees participate in a positive work culture is also important.


We touched on topics such as:

How Can We Live Our Lives While Still Working?

Taking Care Of Your Employees To Take Care Of Your Customers

The Younger Generations' Reluctance To Get Into The Trades

Capacity Planning - When Do You Know When To Hire?

What Can You Do In The Slower Season To Retain Employees?

Workplace Culture is The Center Of Recruiting


We hope you enjoy this episode as much as we did, and to find out more about Blue Collar Talent Scouts, you can find Dan and Wood:


On The Web: https://www.bluecollartalentscouts.com/
Facebook: https://www.facebook.com/bluecollartalentscouts
YouTube: https://www.youtube.com/@bluecollartalentscouts354
Instagram: https://www.instagram.com/bluecollartalentscouts/
Linkedin: https://www.linkedin.com/company/blue-collar-talent-scouts/
E-mail: dan@bluecollartalentscouts.com
E-mail: wood@bluecollartalentscouts.com
Mobile: 713-545-2362



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 147 Mario Lopez w/ Atticman Heating & Air Conditioning, Insulation - The Man Behind Atticman: Stories of HVAC Success09 Aug 202300:52:46

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Don't miss out on this treasure trove of an episode! If you're an aspiring entrepreneur, someone looking to elevate their business, or simply curious about the journey of creating an 8-figure empire from scratch, this conversation with Mario Lopez is pure gold. We delve deep into not just the technicalities of business but also the emotional and human elements that often go overlooked. Do you want to know how you can start a 5-star business? Don't miss Mario’s advice, he started this journey when he was 16 years old.

From actionable strategies to heartfelt stories, this episode promises to be a rollercoaster of knowledge and entrepreneurship advice. So, plug in those headphones, hit play, and prepare to be inspired!

Remember to subscribe to our podcast for more insightful conversations with HVAC industry leaders. Until next time!


Find Mario:

On The Web: https://atticmanhvac.com/
E-Mail: mario@atticmanhvac.com
Instagram: https://www.instagram.com/atticmanmar/
Instagram: https://www.instagram.com/atticmanhvac/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:

Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 146 Tim Yurek w/ Tier 1 Capital - Achieving Cash Fluency For Your HVAC Business02 Aug 202300:49:52

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What an incredible episode! We were thrilled to have the brilliant Tim Yurek join us on our show. Tim, with his wealth of experience spanning over 35 years in the financial industry, shared some invaluable insights that are truly beneficial to our viewers.

In this episode, we explored the world of business finance, discussing what companies are doing correctly and where they're falling short. Tim’s unique perspective offered a fascinating exploration of the financial landscape, focusing on the crucial aspects businesses need to pay attention to for financial success.


We gained some great insight from Tim about:

  • EBITDA Vs. Cash Flow - What Are Distinguishing Factors Between The Two?
  • Examples of Mistakes Business Owners Make with Their Money?
  • How Could You Structure Your Cash Flow?
  • What are People Unknowingly Doing with Their Cash Flow?
  • The 4-Step Process For Finding Cash
  • Real-Life Situations and Stories
  • So Much More


Overall, this episode was jam-packed with knowledge, wisdom, and practical tips that can hopefully make a real difference in your financial journeys. We can't wait for you to watch it and gain the same incredible insights we did! 


Find Tim:
On The Web: https://tier1capital.com/
E-Mail: timyurek@tier1capital.com
Facebook: https://www.facebook.com/Tier1Capital.wb
YouTube: https://www.youtube.com/c/Tier1Capital
Instagram: https://www.instagram.com/tier1capital_/



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 145 Thaddeus Tondu & Evan Hoffman w/ On Purpose Media - It's Not Too Late - Top Tips To Maximize Summer!12 Jul 202300:31:24

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Get ready to dive deep into a riveting conversation with dynamic duo, Thaddeus and Evan, as they share the critical summer strategies you need to seize the year! Reflect on invaluable wisdom from our past guests, and tap into the transformative power of seasonal momentum to catapult you towards your year-end goals.

  1. Don’t Throw Away Important Leads
  2. Outbound Dialing When It Gets Slow
  3. Perfection Is The Killer Of Progress
  4. Don't Burn Your Bridges, Remove Your Emotions From Your Decisions
  5. Training and Investing In Your People
  6. Tracking Your Calls Gives You Better Insight
  7. How Maintenance Agreements Can Save Your Business
  8. Bonus Tip


Whether you're an aspiring entrepreneur or an established business leader, this episode is your roadmap to making this year your best yet!





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 144 Stephanie & David Postell w/ Anchor Heating & Air - Sustaining Success In The Ever-Changing HVAC Industry05 Jul 202301:12:55

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🚨 TWO GUESTS ALERT! 🚨


We were delighted to have Stephanie and David Postell on our show this week! They own Anchor Heating & Air, an HVAC service company based in Charleston, SC. With more than three decades of combined expertise and about 4 million in revenue over the last 2 years, their commitment to delivering superior HVAC services, repairs, and replacements, complemented by exceptional customer service, is something they definitely shared with us.

In this episode, we delve into their fascinating journey within the trades, uncovering what makes Anchor Heating & Air distinct, and how they differentiate themselves from their competition. We discuss their valuable marketing experiences and explore the essential social media and marketing strategies required for HVAC businesses as the summer season looms.


Kick-off July with another enlightening episode packed with invaluable insights.


Could you share the story of your journey from your beginnings in the HVAC industry to becoming an owner of Anchor Heating and Air?

How can the technicians in the business ensure they have that manager/owner role and be able to run it?

Working with spouses and/or owning the same business, how do you manage your business working together and then go back home, have those family conversations, and thrive in those moments?

The failures and struggles that come with the process, what are the lessons you want to share from your journey that allowed you guys to have a $4 million revenue company today?

The marketing side of things in the business and the importance of the outcome of every social media platform. Can you tell us about your success with the TikTok video that has more than 1 million views? 

Also, the importance of social presence, attending events, creating them, and donating. Can you walk us through that marketing strategy?


Find Stephanie & David :

On The Web: https://anchorheatingandair.com/
E-Mail: spostell@anchorheatingandair.com
Facebook: https://www.facebook.com/anchorheatingandairllc
TikTok: https://www.tiktok.com/@anchorheatingandairllc




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 143 Stacy Fore & Stephanie Gorton- Critical Conversations28 Jun 202301:06:33

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In this episode, we welcomed Stacey Fore and Stephanie Gorton to the show, two influential trailblazers in the HVAC industry. Our focal point? Addressing the pervasive issue of sexual harassment. We delved into the roles and responsibilities of coaches, individuals, and business owners in cultivating a culture of respect and safety. We also explored effective ways to support and advocate for each other in times of vulnerability. Join us in this powerful dialogue for change and transformation. Here are a few key highlights from the episode:


How can we be ethical coaches, business owners, and people?

Sexual harassment isn’t always black and white, how do we identify sexual harassment before it becomes blatant?

What are the ways we can build our own self-confidence to advocate for ourselves and push back when being sexually harassed?

In order to have this kind of conversation inside the companies and be coached before the fact could happen, what do you think are the key components of training our team around sexual harassment? 

Children are part of the transformation, too. In what ways can we teach our children to be better from the start?

As a leader in this industry surrounded by a majority of male networkers, what advice do you have for them sitting and interacting around? 


This episode hit a lot of us right in the feels. The issue of sexual harassment will sadly never go away, and we need to be advocates for change and transformation. If you, are someone you know, is being sexually harassed you do not need to be alone in this. Reach out to the ladies in the episode, reach out to HVAC Success Secrets: Revealed, reach out to a trusted friend or family member, and have a conversation. We are all here to support you. 



Find Stacy :
On The Web: https://calltripleplay.com/


Find Stephanie :
On The Web: https://www.energuy.com/





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 142 Colleen Keyworth w/ Online-Access Inc - Online Marketing: The Key To Success In The HVAC World21 Jun 202301:16:46

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Today we are excited to have Colleen Keyworth on the show! Colleen is the director of sales and marketing at Online-Access Inc., an HVAC web marketing company located in Michigan. She was recognized in the 2019 ACHR News’ "Top 40 Under 40 HVACR Professionals" and more recently awarded Service Nation's 2020 "Woman of the Year Award." She is also part of the board of directors of Women in HVACR! Championing women in the trades is truly part of her DNA!

In this episode, we will talk about her journey to the trades, the early days at Online-Access, her experiences in teaching and training contractors how to better use the web to generate business, and what’s it like working with Women in HVACR!

This episode will be full of nuggets and fun, GUARANTEED! 😄  Grab your favorite drink and join in the conversation!


How do past experiences help you out to be the person you are now in the business? 

Can you walk us through your HVAC journey? 

 Have you ever been responsible for hiring and firing in the company? 

The future of marketing and new technologies, what do you see as the future for marketing companies to dominate HVAC companies? 

In the HVAC business, what are some of the things that are being left behind that we would need to bring back again? 

What is your philosophy and opinion about the 3-Phone System? 

Can you walk us through the coming plans for Women in HVACR? 

How do you balance all the things you have to take care of in your life? 



Find Colleen :

On The Web: https://www.hvacwebsites.com/
On The Web: https://www.womeninhvacr.org/
Facebook: https://www.facebook.com/OnlineAccessInc/
Facebook: https://www.facebook.com/WHVACR
Via Email: csquires@online-access.com



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com
Real Time Marketing: https://realtime360.io/


EP: 141 Michael Munoz & Shreya Nagwani w/ Service MVP - Investing in Comprehensive HVAC Team Training14 Jun 202301:11:04

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🚨 TWO GUESTS ALERT! 🚨


This week, we are excited to have Michael Munoz and Shreya Nagwani of Service MVP on the show! Michael is a communications coach and Shreya is a solutions specialist. With years of experience positively impacting their clients, they are a force to be reckoned with in the trades!

In this episode, we will talk about Michael’s journey to the trades, what’s new with Service MVP, the role of proper communication training in an HVAC business’ success, and how your business should prepare for the summer!

Double the guests, double the nuggets, and double the fun! You surely don’t want to miss this one so grab your favorite drinks and join the conversation!

From managing a company 300k/mo to 2.2M and then retiring at 33 years old, where did that strong work ethic that you were able to develop come from?

Walk us through this professional mindset in that shift that you had in becoming a true professional.

You get to put a billboard up on the 405, it has one message on it to every single trades tech driving in LA, what does it say?

Why is it that you feel people won’t invest in themselves?



Find Michael :

On The Web: https://www.servicemvp.com/pages/become-a-member
Via Email: michael@servicemvp.com
Facebook: https://www.facebook.com/WeAreServiceMVP





Find Shreya :

On The Web: https://www.servicemvp.com/pages/become-a-member
Via Email: shreya@servicemvp.com
Facebook: https://www.facebook.com/shreya.konoperez
Facebook: https://www.facebook.com/WeAreServiceMVP
Phone: 408-219-4322




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 241 Chad Hufford w/ Veritas Wealth Management - Empowering Financial Success16 Oct 202400:38:57

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In the latest episode of HVAC Revealed, we were joined by Chad Hufford, author and financial planner at Veritas Alaska, to dive deep into sustainable wealth-building and financial planning. If you didn't catch it yet, here are some golden nuggets from our enlightening conversation:

Key Takeaways:

  • Sustainable Financial Habits: Chad emphasized the importance of building sustainable financial habits over seeking quick riches. Long-term success comes from consistent, disciplined action rather than chasing immediate gratification.
  • Market Timing vs. Time in Market: One of the standout points was the power of "time in the market." By staying invested through all market fluctuations, you harness the benefits of compound interest and avoid the pitfalls of trying to time the market.
  • Purposeful Retirement: Planning for retirement isn't just about ensuring financial security but also having a meaningful pursuit to avoid complacency and dissatisfaction. Reflect on what you would do if money were not a concern and pursue a fulfilling life.

For a deeper dive into Chad’s financial wisdom, check out his book "Forging Financial Freedom" available at forgingfinancialfreedom.com and visit veritasalaska.com for more insights.

Let's start building a future marked by financial literacy, purposeful planning, and long-lasting success! 💼🏡💰

#FinancialPlanning #WealthBuilding #HVACRevealed #ChadHufford #RetirementPlanning #Investment #FinancialFreedom #SustainableHabits




Find Chad:

On The Web: www.forgingfinancialfreedom.com
Via Email: ask@veritasalaska.com



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By: 

Chiirp: https://chiirp.com/hssr
Elite Call: https://elitecall.net
Service World Expo: https://www.serviceworldexpo.com/
On Purpose Media: https://onpurposemedia.ca



EP: 140 Peter Roth w/ Solar Wise - Going Solar: Taking Sustainability To New Heights07 Jun 202301:12:58

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Hello June! 🎉🎉

This week, we have Peter Roth on the podcast! He’s the owner of Solar Wise, a solar energy company based in Colorado.

In this episode, we will talk about Peter’s interesting journey to the trades, what Solar Wise brings to the table, the important advantages of solar energy, and the one question he wishes people would ask him more but don’t!

Let’s welcome the new month with another episode filled with nuggets that you can use to take your HVAC business to the next level! Sit back, relax, and enjoy your favorite drink!

What are some of those limitless beliefs that you had to break down? 

What do you see in the solar industry and how can you integrate it into the HVAC space?

If I am planning to get a solar system for the next 25 years, what if I just used it for 12 years?

How did the first business you sold contribute to your HVAC business?




Find Peter :

On The Web: https://www.getsolarwise.com/
Partner Up With Solar Wise: https://www.getsolarwise.com/partner
Via Email: info@getsolarwise.com
Phone: 303-597-8687
Facebook: https://www.facebook.com/getsolarwise





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 139 Devon Murphy & Andrew Laughner w/ Peterman Brothers - How To Build Efficiencies with Call-By-Call Management31 May 202301:03:13

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🎙️🔥 Join us as we delve into the world of call-by-call management with our special guests, Devon Murphy and Andrew Laughner, both from Peterman Brothers. They'll share their insights on why they believed this system could make a difference, the challenges they faced during implementation, the adjustments they made, and the remarkable results they achieved.


Get ready for an eye-opening discussion as Devon and Andrew take us through their journey. Learn firsthand how their call-by-call management/coaching system transformed their business, boosting efficiency and streamlining operations. 🌟


Pour yourself a tall one! See you there 😎

What are some of the things you noticed coming into a culture as an employee?

What is the process of call-by-call management?

How did you get the technicians to buy in to be able to jump into this process and say, “yes,” to get them excited about doing this, despite never doing this before?

Selecting the coach for the technician: How is it you go about pairing and meshing together? What’s the thought process and how are you maximizing this pairing?



Find Devon :

On The Web: https://www.petermanhvac.com/
Facebook: https://www.facebook.com/devon.harrison.75641
Facebook: https://www.facebook.com/PetermanHVACIndianapolis/
TikTok: https://www.tiktok.com/@petermanbros
Instagram: https://www.instagram.com/thepetermanbros/
Twitter: https://twitter.com/petermanbros


Find Andrew :

On The Web: https://www.petermanhvac.com/
Facebook: https://www.facebook.com/PetermanHVACIndianapolis/
TikTok: https://www.tiktok.com/@petermanbros
Instagram: https://www.instagram.com/thepetermanbros/
Twitter: https://twitter.com/petermanbros
Linkedin: https://www.linkedin.com/in/andrew-laughner-37bbb1212/


 



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 138 Chris Badran w/ Rocket Bookings - Overcoming The Dreaded Shoulder Season24 May 202301:04:36

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We are excited to have Chris Badran on the show! If you don’t know Chris, he is the co-founder and president of Rocket Bookings! His passion for helping home service businesses to reach the next level is second to none!

In this episode, we will talk about his journey to the trades, his experiences as a comfort advisor at Absolute Airflow, what led him to start Rocket Bookings, and the steps to overcome the upcoming shoulder season!

Sit back, relax, and enjoy as we end the month of May with a nugget-filled episode! Be sure to grab your favorite drinks and join the conversation!

From the business perspective, what are some of the things they can do to get calls on the board and make them profitable?

Looking at the KPIs and metrics on calls, when you know somebody is failing at it, what are some of the things you're looking for/at?

How often do you train, what’s an adequate cycle for training for someone handling the outbound calls?

How much do you focus on individual bonuses and team bonuses and do you have those running at the same time?

What is it you’re looking for in an outbound caller that you wouldn’t be looking for in a CSR?



Find Chris :

On The Web: www.callrocketbookings.com
Book a Call!: https://calendly.com/rocketbookings/
Via Email: cbadran@callrocketbookings.com
Phone: (949) 606-2538




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 137 Joe Crisara w/ Service MVP - Training, Training, Training: The Secret To Becoming an HVAC MVP17 May 202301:15:51

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This week, we have Uncle Joe Crisara on the podcast! If you’re unfamiliar with Uncle Joe, he is America's HVAC, Plumbing & Electrical Contractor "Service Sales Coach" at Service MVP. With over 40 years of experience, he’s dedicated to helping HVAC businesses excel and perform at the highest level! 

In this episode, we will talk about why HVAC businesses should prioritize CSR training, the important advantages of business coaching, and the one question he wishes people would ask him more but they don’t!

If you’re looking to get valuable tips and lessons to apply to your business, then this episode is for YOU! Get your drinks and join the conversation!

Predict the future, in terms of running a business, what things do you think will not change in the next 100 years?
What do you think most companies are failing at when it comes to the customer experience?

Would you recommend that a company prioritize calls to certain comfort advisors in the office, or how would you organize that?

Prioritizing calls: If you’ve got a team of 5 techs and 3 advisors, if there’s a tech on a call are they dedicated to those five people, or would you rather the best one take the call?

What are your thoughts regarding online pricing transparency for systems?



Find Joe :

On The Web: https://www.servicemvp.com/pages/become-a-member
On The Web: https://www.contractorselling.com/
Facebook: https://www.facebook.com/WeAreServiceMVP
TikTok: https://www.tiktok.com/@puremotivejoe
YouTube: https://www.youtube.com/channel/UCTq0afoh8roeYNFEYo_R9FQ
Twitter: https://twitter.com/JoeCrisara
Via Email: joe@servicemvp.com




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr 
Profit Rocket: https://callprofitrocket.com 



EP: 136 Stephanie Fritz w/ Callzilla - Quality-First: Strengthening Customer Support in Your HVAC Business10 May 202300:45:02

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This week we welcome Stephanie Fritz, VP of Business Development at Callzilla, to the show! Stephanie brings her many talents, including 15 years of experience in the customer service industry, to Callzilla where she works to identify and build long-term relationships with clients who can benefit from their customer care and business process outsourcing!

In this episode, we will talk about Stephanie’s journey to the trades, how her experience in the customer service industry has helped her navigate the HVAC world, what Callzilla is about, and the importance of improving and investing in customer support.

Time to get your drinks and notepads as we are about to have another episode full of nuggets!



Is customer experience the new battleground, do you experience that and how?

What sorts of techniques and tools would your team teach CSRs to show empathy and listening skills?

What might be some of those questions or tools that somebody can leverage to be able to help disarm the situation?

How do you go about identifying these common keywords and common symptoms that lead to a positive result–How does someone use it to identify a positive or negative?


Find Stephanie :

On The Web: https://www.callzilla.cx/
Via Email: sfritz@callzilla.cx
Phone: 443-878-5491
Facebook: https://www.facebook.com/CallZilla/
TikTok: https://www.tiktok.com/@callzilla
Linkedin: https://www.linkedin.com/company/callzilla/





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662


Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 135 Michelle Van Beek w/ Profit Rocket - Empower, Equip, Elevate: The 3 E’s of Success03 May 202300:52:53

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It’s May! 🎉🎉

We are excited to have Michelle Van Beek back on the show! If you are still unfamiliar with Michelle, she is the COO of Profit Rocket! With over 15 years of leadership experience, her unwavering passion for leadership development and operational strength that leads to profitability is remarkable!

This week, we will talk about creating the E3 Women’s Foundation, her passion to do good for the trades, and tips on how contractors can turn their businesses into profitable ones. Also, know her answer to this most controversial question! Curious about what that question is? You better check this episode out!

Let’s kick off the new month with another episode full of nuggets, fun, and inspiration! Go get your drinks and join the conversation!

How can we normalize bringing women into the trades and make the conversation more acceptable?

What is it that you coach people through to be able to move forward and take strides toward what they want?

What are some of your best advice to owners, coming into summertime, to maximize sales from what they already have in place now?

What questions would you encourage them to get their CSRs to ask over the phone to determine what would be in the top call for the day?

How do you deploy that level of discernment into decision-making to decide whether it’s an emotional decision or there are facts to back it up?



Find Michelle :


On The Web: https://www.callprofitrocket.com/
Via Email: michelle@callprofitrocket.com
Facebook: https://www.facebook.com/michelle.brown.14811692
Facebook: https://www.facebook.com/ProfitRocketBusinessBlueprint
Join their FB group: https://www.facebook.com/groups/1222244964613567


  

Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com


EP: 134 Michael Disney w/ CEO Warrior - The Warrior Steps: Growing Your Business To The Next Level26 Apr 202300:57:43

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We are excited to have Michael Disney on the podcast! Michael is the co-founder and COO of CEO Warrior. With over 30 years of experience, he serves as one of the catalysts not only to CEO Warrior’s success but to their clients as well!

In this episode, we will talk about Michael’s journey in the HVAC industry, his contributions to the creation of CEO Warrior, the fulfillment of helping businesses grow and be successful, and more!

Let’s end April with another episode full of nuggets and fun! Go get your favorite drink and join the conversation!

How do you identify if you’re trying to figure out if they should be on the bus – What are some of the things you can do introspectively to figure out if this person is the right one for the role/in your business?

How does a business owner go about creating a vision for the company, and two, how do they know if they need to make revisions/alterations to that?

What are some things or tips that somebody can do to get out of their own way and be their own leader?

What are some ways that people can maximize their time within their business?

How would a business best decide what program or coaching model would be the best fit for them? What questions should they be asking?



Find Michael :

Secure Your Seat NOW! https://servicebusinessgrowth.com/service-business-growth-intensive-jersey-23
On The Web: https://ceowarrior.com/
Via Email: miked@ceowarrior.com
Phone: 732-266-4853
Facebook: https://www.facebook.com/michael.disney.71
Facebook: https://www.facebook.com/CEOWarrior
Instagram: https://www.instagram.com/mdisney83/
Instagram: https://www.instagram.com/ceowarrior1/
TikTok: https://www.tiktok.com/@michaeldisney3
Linkedin: https://www.linkedin.com/in/michael-d-6557704a/





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 133 Nathan Keller w/ Free 2 Grow - Streamlining: A Catalyst To Business Growth19 Apr 202300:55:00

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We are excited to have Nathan Keller on the podcast this week! If you don’t know Nathan, he is the co-founder of Free 2 Grow. He’s an experienced sales leader with a demonstrated history of working in the information technology and services industry; skilled in Sales, Partner Management, Customer Relationship Management (CRM), Sales Management, and Strategic Partnerships.

In this episode, we talked about Nathan’s journey to the trades, the importance of streamlining back-office tasks to help businesses grow, what Free 2 Grow is all about, and so much more!


Time for another fun and nugget-filled episode so go get your drinks and join the conversation!

Where are you looking for talent? [in the hiring process.] What is it you’re looking for in those hires?

What’s the training process look like before they take live calls?

Is there a personality test or skills test that you do in the hiring process that you do to extrapolate the people that have that built-in empathy?

What sort of KPIs are you guys looking at daily/weekly/monthly to adequately impact your staff?


Find Nathan :

On The Web: www.free-2-grow.com
Via Email: nate@free-2-grow.com
Phone: 314-504-3281
Facebook: https://www.facebook.com/F2GUser/
Instagram: https://www.instagram.com/f2grow/
Linkedin: https://www.linkedin.com/in/nathankeller/



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com 


EP: 132 Gary Dennis w/ Scale or Exit Partners - Grow, Sell, Scale: Taking Your Business To The Next Level12 Apr 202300:49:19

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This week, we are excited to have Gary Dennis on the show! Gary is the founder of Scale or Exit Partners. Over the past nearly 20 years, he had the opportunity to help HVAC companies grow by 100's millions of dollars and sell their companies!

In this episode, we will talk about Gary’s journey to the trades, why he enjoys working in the HVAC industry, what Scale or Exit is about, the importance of scaling your HVAC business, and know the question he wishes people ask him more but don’t! 

Another episode full of nuggets and fun is coming your way so be sure to get your drinks and join our conversation!

What would you tell the guys that are stuck in the technician mindset, how do they move into selling their business and that entrepreneurship mindset?

When it comes to setting your business up to sell, what is one area that you find most business owners are coming up short on, one area that they have to do a lot of work on?

When you look at somebody trying to increase their profit margin, where would you point them to start to get better income into their pockets?

What are some of the biggest bottlenecks that you tend to see within a business that prevents them from maximizing their team?

If you acquire a business or you merge a business, what are some things that an owner can do to lessen that friction in the acquisition of two businesses?



Find Gary :

On The Web: https://www.scaleorexit.com/hvac53631233
Via Email: garyd@scaleorexit.com
Linkedin: https://www.linkedin.com/in/consultingwithtechnology/



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr/
Profit Rocket: https://callprofitrocket.com 


EP: 131 Zac Garside w/ Power Selling Pros - Creating WOW Experiences: The Secret To More Profit In The Trades05 Apr 202300:59:56

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Hello April! 👋 🥳

This week, we are excited to have Zac Garside on the podcast! He is the CEO of Power Selling Pros, where contractors go to turn their customer service department into a profit center. Zac has trained more call-handling teams for HVAC, plumbing, garage door, electrical, and other handyman businesses than he can count. The most important lesson he's learned from the past seven years is: When a CSR or dispatcher sees themselves as "the voice of the company," positive results will follow.

In this episode, we will talk about Zac’s journey to the trades, his commitment to Power Selling Pros, why it is important to turn a customer service department into a money-making department, and more!

Let’s kick off April with an episode full of nuggets! Get your drinks and join in the conversation.


What goes into coaching a CSR?  Where do you generally start?

How much of that mindset coaching goes into that management team and CSRs?

Mindset of the business owner that says the CSR department is not as important as it should be, what would you say to the owner that lacks interest in training?

How are you helping and coaching CSRs to instill more confidence in them so that they believe in what they do matters?


Find Zac :

On The Web: https://powersellingpros.com/free
Via Email: zachary@powersellingpros.com
Facebook: https://www.facebook.com/powersellingpros
YouTube: https://www.youtube.com/user/PowerSellingPros
Linkedin: https://www.linkedin.com/in/zacgarside/
Linkedin: https://www.linkedin.com/company/power-selling-pros/


Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr/
Profit Rocket: https://callprofitrocket.com


EP: 240 Luke Boyenger w/ Cruzumi - Building a Business That’s Built to Last12 Oct 202400:34:28

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Our latest episode of HVAC Revealed features an enlightening conversation with Luke Boyenger, the majority owner and CEO of Kruzumi. In this episode, Luke delves into the essential business fundamentals that can drive lasting success in the HVAC industry and beyond.

Hosted by Thaddeus and Evan, this episode is packed with actionable advice and personal anecdotes that emphasize the importance of mastering the basics to achieve greater heights in business.

3 Key Takeaways:

  • Seek Help to Succeed: Luke underscores the value of asking for help, especially in areas where you may lack expertise. His own journey shows how seeking guidance in sales helped him build a thriving financial services firm.
  • Master the Fundamentals: Much like athletes, business owners need to perfect their fundamental skills. Understanding key financial metrics and ensuring accurate bookkeeping can significantly impact profitability.
  • Profitability Over Revenue: Luke cautions against the sole focus on revenue growth without profitability. He advocates for strategic financial planning and tracking profitability at different levels to ensure sustainable business growth.

Don't miss this thought-provoking episode! Tune in now and join our Facebook group to share your thoughts and keep the conversation going. Let's improve the HVAC industry together!

#HVACRevealed #BusinessSuccess #SeekingHelp #Fundamentals #Profitability #Podcast #FinancialManagement #Leadership



Find Luke:

On The Web: cruzumi.com
Via Email: luke.boyenger@cruzumi.com


Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By: 

Chiirp: https://chiirp.com/hssr
Elite Call: https://elitecall.net
Service World Expo: https://www.serviceworldexpo.com/
On Purpose Media: https://onpurposemedia.ca

EP: 130 Ryan Redding w/ Levergy - Conquering The Trades Through Superb Digital Marketing29 Mar 202300:59:14

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This week, we have Ryan Redding on the show! Ryan is the owner and CEO of Levergy, a digital marketing company based in Tulsa, OK. They are committed to helping HVAC, plumbing, and home service companies grow and succeed! He is also the host of the Blue Collar CEO podcast, a podcast that helps you build a better, more profitable, and more sustainable home service company.

In this episode, we will talk about Ryan’s journey to the trades, how he started Levergy, why he pursued digital marketing services to HVAC companies, his experiences hosting his own podcast, and the one question he wishes people would ask him more but don’t!

Let’s end March on a high note with an episode that is surely filled with nuggets and fun! Get your favorite drinks and join the conversation!

What are some of the changes you see around the home services space that made you shift your marketing strategies and how you work with your customers?

How can home service companies and marketing companies be forward-thinking with these sorts of tech changes and how consumers are looking for companies?

What is it I need to do now in order to grow my business at a rate that allows me to establish a brand that allows me to remain dominant in my market?




Find Ryan :

Buy The Book On Digital Marketing: For Plumbing & HVAC Contractors: http://a.co/d/hPvuu5o

On The Web: https://www.levergy.io/
On The Web: https://www.bluecollar.ceo/
Facebook: https://www.facebook.com/Levergy.IO/
Facebook: https://www.facebook.com/wyanwedding
Facebook: https://www.facebook.com/bluecollar.ceo
YouTube: https://www.youtube.com/@Levergy_IO
Linkedin: https://www.linkedin.com/in/ryan-redding-1256b73/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr/
Profit Rocket: https://callprofitrocket.com


EP: 129 Corey Berrier w/ North Carolina Plumbing, Heating, Cooling Contractors Association Auxiliary Committee - Empowering Home Services: The Secret To A Successful Life22 Mar 202300:57:03

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We are delighted to have Corey Berrier on the podcast! If you don’t know Corey, he is a seasoned sales and business expert with over 25 years of experience. He chairs the North Carolina Plumbing, Heating, Cooling Contractors Association Auxiliary Committee and is a well-respected speaker in the industry! He’s also a best-selling author of 9 Simple Steps to Sell More $h!t and the host of $uccessful Life Podcast!

In this episode, we will talk about Corey’s journey in the trades, why he ventured into coaching home service companies, the struggles and challenges he encountered in his life, how he turned it around, and more! 

Be sure to join the conversation; this will be another episode full of fun and nuggets!

05:26 - If somebody is struggling with ADHD, where do they begin and how do you recognize and discover it?
08:18 - What do you say to business owners, and any one that fulfills a role, what do you say to someone that is struggling to focus on the non-exciting parts of running a business?
09:53 - Women are overlooked with ADHD
11:08 - Where do women and men in their 30s with ADHD go to begin diagnosing and treatment?
16:32 - Drug and alcohol abuse is hidden within the trades, and all industries, walk us through your journey.
24:27 - Where does somebody go that realizes they have a drug or alcohol problem, what advice would you give somebody living in denial?
28:38 - If you are struggling with addiction and want to reach out to Corey
32:47 - Sales CEO revolutionizing the business with AI components.
40:00 - If somebody is utilizing sentiment analysis to analyze the emotions of a call, how can they leverage and utilize that within their business to get better?
45:03  - How does AI analyze calls?
46:58 - What are the biggest issues and mistakes you see CSRs make?
49:11 - Where would you say the biggest lack of training is for a CSR?
50:10 - If role playing isn’t a part of their business and they’re worried about CSRs, where would they start and make it more comfortable for people to do?
What is one question that you wish people would ask you more but don’t?
What are the benefits you’ve found about not having alcohol in your life anymore?

Find Corey :

Buy 9 Simple Steps to Sell More $h!t: https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1

On The Web: https://coreyberrier.com/
Via Email: corey@coreyberrier.com
Facebook: https://www.facebook.com/corey.berrier/
Instagram: https://www.instagram.com/coreyberrier/
Linkedin: https://www.linkedin.com/in/coreysalescoach/

Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://c

EP: 128 Steve White w/ Peterman Brothers Heating, Cooling & Plumbing - Growth Mindset: The Secret to Success in the Trades08 Mar 202301:02:03

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We’re excited to have Steve White on the podcast! If you don’t know Steve, he’s the Director of Sales at Peterman Brothers Heating, Cooling & Plumbing, based in Greenwood, IN. He’s a growth-minded sales executive with a history in multiple sales industries who started out teaching in a sixth-grade classroom. His determination, expertise, and positivity within teams, management, and business relationships are some of the many reasons why Peterman Brothers is becoming an HVAC powerhouse!
In this episode, get to know Steve’s unique journey into the trades and leadership, what sets Peterman apart, and his approach to fostering and nurturing relationships between his employees, vendors, and customers. This episode is super fun, all about building positive relationships, and full of recruitment and training insight! Check this one out! 


What’s the growth that you’ve had and the impact that you’ve made at Peterman as Sales Director?

What does the follow-up in your sales process look like at Peterman?

What sort of training is involved for the tech side of selling that blends with the comfort advisor side and business side to make it a holistic approach?

How would you implement your process for a small business? 

When you have technicians or individuals scared to adapt to remote work technology, what do you say to them?

What does it take to be a great leader with millennials in the workplace?

Where did the Perfect Leader Concept come from?

Where did the people you have in the leadership positions come from?

What is the training process for getting someone into the business outside of HVAC?  

Who are you looking for, what are the qualities you’re looking for and is it quality-based first or character-based first?

What kind of exercises are you implementing in the hiring and training processes?

How did your childhood experiences influence your ability to show up as a father and leader to your team?

How do you get people to do affirmations within the business place?

How have the relationships built with vendors and partners helped your sales team and comfort advisors with negotiating rates and getting what they need?



Find Steve :

On The Web: http://www.petermanhvac.com/
Via Email: swhite@petermanhvac.com
Facebook: https://www.facebook.com/PetermanHVACIndianapolis/
Instagram: https://www.instagram.com/thepetermanbros/
TikTok: https://www.tiktok.com/@petermanbros
Twitter: https://twitter.com/petermanbros
YouTube: https://www.youtube.com/channel/UCW5U2lm25aOcW8amjO8gs_Q
Linkedin: https://www.linkedin.com/in/steve-white-a7734851/
Linkedin: https://www.linkedin.com/company/petermanbros/



Join Our Group: https://www.facebook.com/groups/hvacrevealed

Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com

EP: 127 Gus Vassilopoulos w/ Trinity Warranty Solutions - Work Ethic and Creativity, The Perfect Recipe for Trade Innovations01 Mar 202300:51:23

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Hello March! 🥳👋

This week, we have Konstantinos AKA “Gus” Vassilopoulos on the podcast! If you don’t know Gus, he’s the Digital Marketing Manager at Trinity Warranty Solutions, based in Lombard, IL. He is an accomplished marketing and business professional with a strong background in growing small to medium-sized businesses. He is also experienced in working with C-level executives to create and execute growth strategies and has strong analytical and financial background holding an MBA with finance and accounting concentrations. 

In this episode, we dive into how Gus started in Trinity, his journey to the HVAC industry with the help of his digital marketing prowess, what Trinity Warranty is all about, and the importance of hard work in everything you do! 

Start your March right with an episode full of nuggets to unleash your HVAC (or any) business! 💪 


Go get your favorite drinks and join in the conversation!

What’s your journey with the trades and how do you service the trades with Trinity?

What did Trinity do to convince you to come over from a digital marketing company?

What’s your role with Trinity?

How can one position themselves to be able to help their business not hinder their business through extended warranty?

How does value vs. price play a role in sales?

How do you overcome the mindset of a tech having trouble with their belief in the product and making that sale?

How does one go about assessing and analyzing who is going to be the best-extended warranty partner for their business?

What talent would you show off in a talent show?

What are the biggest hurdles or misconceptions that contractors have about an extended warranty program or provider?

How does Trinity go about differentiating itself from others?

What is one question that you wished people asked you more, but they don’t?


Find Gus :

On The Web: https://www.trinitywarranty.com/
Via Email: vassilg@trinitywarranty.com
Facebook: https://www.facebook.com/HVACWarrantySolutions
Instagram: https://www.instagram.com/trinitywarranty/
Linkedin: https://www.linkedin.com/company/trinity-warranty/
Linkedin: https://www.linkedin.com/in/kvassilopoulos/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr?fpr=opm
Profit Rocket: https://callprofitrocket.com


EP: 126 Claire Ficke w/ CompanyCam- Building Trust With Your Crew And Customers Through Photo Documentation22 Feb 202301:02:15

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This week, we are thrilled to have Claire Ficke on the podcast! If you don’t know Claire, she works at CompanyCam’s Business Development (Partnerships) Department and has been in the sales industry for more than 3 years. Her determination and drive are one of the reasons why CompanyCam is gaining momentum, particularly in the HVAC industry!

In this episode, we talked about Claire’s journey and what CompanyCam is all about. Dive in with us to find out why empathy is the key to good relationships in sales and how it’s important for contractors to build trust with their team and customers through communication and organizational effectiveness by utilizing their unique photo documentation app! Get a peek inside Claire’s experiences in implementing and vetting technology in the HVAC, plumbing, electrical, landscaping and construction industries and learn the one question she wishes people would ask her more! 

Let’s end February with another episode full of nuggets and fun! Get your snacks, drinks and notepads ready, you’re in for a treat!


What were your trades and journey?
What would you say to someone who wants to get into sales with no experience?Having empathy in the sales process?
Companycam description
How does a business owner get buy-in?
Companycam–How does it work for a tech when they show up?
Companycam from an efficiency point of view. 
What do you wish you had more talent doing?
Vetting tech decisions as a business owner.
How can one integrate and leverage the use of documentation to aid in marketing measures?
What is one question that you wish people would ask you more but don’t?
What is your general philosophy on life?



Find Claire:

On The Web: https://companycam.com/
If You Want To Try CompanyCam: https://companycam.com/claire
Via Email: claire.ficke@companycam.com
Facebook: https://www.facebook.com/companycam
Instagram: www.instagram.com/companycamclaire/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored By Sera Systems: https://sales.sera.tech/hvac-revealed
Sponsored By Chiirp: https://chiirp.com/hssr?fpr=opm
Sponsored By Profit Rocket: https://callprofitrocket.com 



EP: 125 Aaron Bramwell w/ Click to Buy Services - Unlocking Your Potential In The Trades Through Innovative E-Commerce Solutions15 Feb 202300:54:38

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This week, we are excited to have Aaron Bramwell on for the first time on the podcast! If you don’t know Aaron, he’s the founder and CEO of Click to Buy Services and Monkee-Boy Web Design Inc. He’s been in the digital industry for over 25 years and he has been helping businesses in the home services industry for over 15 years. 

After becoming disenchanted with the music industry in the 1990s, Aaron found the web and started a small digital agency in Austin, TX called Monkee-Boy (m-boy.com).  25 years later, Aaron’s team has helped thousands of organizations evolve online.  One client most relevant to this conversation is ABC Home & Commercial Services - one of the nation’s largest privately-owned home service companies (doing almost $200M/year). After a decade of working together, Aaron’s team has helped ABC grow its pest & lawn services offerings into 11 different service lines, including HVAC, appliance repair, plumbing, and electrical. Through that relationship and experience, Aaron’s new company, “Click to Buy Services,” was born and is now on a mission to bridge the gap between how home service companies sell and how homeowners want to buy.

In this episode, we will talk about how they have facilitated some of the first-ever purchases of home services online, how Click to Buy Services is changing the landscape of the trades, and of course, we will know the question he wishes that people ask him more but don’t! Another episode full of nuggets and fun is coming your way so go get your drinks and join in the conversation!


What is the reason for the slow adoption of e-commerce in the trade?

How can you start your digital journey as a home service entrepreneur? 

What is the value of providing online pricing? 

How can you be confident in online pricing? 

What are your opinions on the psychology of pricing? 

What does it look like to add e-commerce to your website? 

What are your thoughts on big tech giants like Amazon or Google when it comes to the home service industry? 



Find Aaron :

On The Web: https://www.clicktobuyservices.com/
Via Email: aaron@clicktobuyservices.com
Facebook: https://www.facebook.com/clicktobuyservices
Linkedin: https://www.linkedin.com/in/aaronbramwell/
Linkedin: https://www.linkedin.com/company/click-to-buy-services/





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Sponsored by Chiirp. Sign up now! https://chiirp.com/hssr/?fpr=opm


EP: 124 Ken Goodrich & Josh Teekell w/ Goettl Air Conditioning & Plumbing & SmartAC.com, Inc - Providing Comfort The Right Way: Creating Impact In The Trades08 Feb 202300:44:58

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We are still here in beautiful Atlanta, GA for the AHR Expo! 

Today, we are joined by Ken Goodrich and Josh Teekell! Ken is the CEO of Goettl Air Conditioning & Plumbing while Josh is the founder and CEO of SmartAC.com, Inc. With their years of experience, they continue to provide excellent customer service and meaningful contributions to the trades!

In this episode, we talked about their respective businesses and how they’re doing,  their thoughts on artificial intelligence’s impact on the trades, the importance of maintenance agreements, and more!

You surely don’t want to skip this episode featuring 2 of the game-changing leaders that we have in the trades, do you? Get your drinks and enjoy this one!

What are your thoughts on the AI that's coming out now on stuff like Chat GPT?

What’s the importance of maintenance agreements?

How do you constantly talk about a story over and over again with your team so that it doesn't erode with what you are doing, especially when you get to the size of the business that you're at?

How do you get customers to become raving fans of your business?



Find Ken :

On The Web: https://www.goettl.com/
Facebook: https://www.facebook.com/Goettl
TikTok: https://www.tiktok.com/@goettlair
Instagram: https://www.instagram.com/goettlair/



Find Josh :

On The Web: https://www.smartac.com/
Via Email: josh@smartAC.com
Facebook: https://www.facebook.com/SmartACHome
Twitter: https://twitter.com/SmartACHome
Instagram: https://www.instagram.com/smartachome/
Linkedin: https://www.linkedin.com/in/jateekell/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By: 

Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr
Profit Rocket: https://callprofitrocket.com

EP: 123 Adam Bardi w/ Bardi Heating, Cooling, & Plumbing - Desire to Win: Growing Your Business & Delivering Quality Services07 Feb 202300:43:37

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We are live in beautiful Atlanta, GA for the AHR Expo! 

Today, we have Adam Bardi on the podcast! If you don’t know Adam, he’s the owner of Bardi Heating, Cooling, & Plumbing, based in Norcross, GA. He has been in the industry for more than 10 years and his dedication to bringing trusted and quality HVAC services to the residents of the greater Atlanta area is second to none!

In this episode, we talked about his journey to the trades, how Bardi doubled their revenue in a short period of time, the power of starting at the bottom and working your way up every day, and what the shiny object syndrome is about & why you should avoid it in your business.

Another episode full of nuggets is surely on your way so get your drinks and enjoy this one!

 


Find Adam:

On The Web: https://bardi.com/
Via Email: adambardi@bardi.com
Facebook: https://www.facebook.com/bardihvac
Instagram: https://www.instagram.com/call__bardi/
Twitter: https://twitter.com/BardiHVAC
Linkedin: https://www.linkedin.com/in/adam-bardi-83506712/
Linkedin: https://www.linkedin.com/company/bardi-heating-cooling-&-plumbing/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Sponsored by Chiirp. Sign up now! https://chiirp.com/hssr/



EP: 122 Angie & Ryan w/ Snow Business Coaching & Western Heating & Air Conditioning - Value-Centered Life and Business: Secrets To Grow In The Trades06 Feb 202300:42:20

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Yes, we are recording live from the AHR Expo in Atlanta, GA! 💪💪

Today, we are joined by Angie & Ryan Snow! If you don’t know them, Angie is the founder of Snow Business Coaching. Meanwhile, Ryan is the owner and president of Western Heating & Air Conditioning and he’s also the co-founder of Snow Business Coaching. 

In this episode, we talked about their journey to the trades, how did they position their business to weather the recession, the work they do with the CSRs to help them get better and improve numbers, and more! Let’s kick off this special AHR Expo Edition of the podcast with a BANG! Get your drinks and notepads as this episode should be full of nuggets and fun!



Find Angie :

On The Web: https://snowbusinesscoaching.com/
Facebook: https://www.facebook.com/snowbusinesscoaching/
Via Email: angie@snowcoaching.com


Find Ryan:
On The Web: https://snowbusinesscoaching.com/
On The Web: https://www.westernheatingair.com/
Facebook: https://www.facebook.com/snowbusinesscoaching/
Facebook: https://www.facebook.com/westernheatingair
Via Email: ryan@snowcoaching.com





Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored By:
Sera Systems: https://sales.sera.tech/hvac-revealed
Chiirp: https://chiirp.com/hssr/
Profit Rocket: https://callprofitrocket.com


EP: 121 Ryan Tutak w/ Action Furnace Inc - Building Strong Leadership & Improving Business Processes01 Feb 202301:18:10

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We are kicking off February with Ryan Tutak on the podcast! If you don’t know Ryan, he’s the general manager and partner of Action Furnace Inc., an HVAC service company based in Alberta, Canada. He is also considered one of Calgary's most knowledgeable residential HVAC specialists. Working in the industry for over 12 years, he's helped thousands of homeowners with their heating and cooling systems. His focus is to create a positive, collaborative culture at Action Furnace, where employees are excited to come to work. He keeps up to date with industry trends and looks forward to connecting with others who share his passion for home comfort and customer satisfaction!

In this episode, we talk about how Ryan got started in the trades, what Action Furnace is all about, how their team is handling the company’s substantial growth, how is their company culture, and more! Let’s start February with an episode full of nuggets and fun! Go get your snacks and drinks and join in the conversation!


What are the steps you have taken to build a strong team? 

What is your philosophy in management?

What is your strategy for hiring? 

How do you promote buy-in for the company culture with such a large team?

How did you implement Entrepreneurial Operating System (EOS) at Action Furnace and what have been the results?

What is your membership strategy and experience? 

Do you have any partnerships with trade schools for hiring and training?

How is it that you’re avoiding slimy sales tactics?

What does coaching look like at Action Furnace?

What is your marketing budget at Action Furnace? 

What are you doing to set yourself apart from your competition?




Find Ryan :

On The Web: https://actionfurnace.ca/
Via Email: ryan@actionfurnace.ca
Facebook: https://www.facebook.com/afurnacecalgary/
Instagram: https://www.instagram.com/actionfurnace/
Linkedin: https://www.linkedin.com/in/ryan-tutak-a12505107/



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Sponsored by Chiirp. Sign up now! https://chiirp.com/hssr/?fpr=opm


EP: 239 Alec Stevanovski w/ Homepros - Revolutionizing Contractor Communication11 Oct 202400:38:19

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Excited to share the latest episode of "HVAC Revealed"! This time, we're diving deep into the economic and industry trends with the insightful Alec Stevanovski.

In this episode, we cover:

  • The state of the economy, including interest rates, consumer sentiment, and how these affect the HVAC industry and homeowners.
  • The increasing role of private equity in HVAC, plumbing, and electrical trades, and what this means for contractors and businesses.
  • Key strategies for HVAC contractors to navigate the evolving market, from innovative recruitment to adapting to private equity acquisitions.

Alec Stevanovski joins us with his wealth of knowledge and his path from sales at Paesr to becoming a trusted voice in HVAC industry insights through his comprehensive newsletter.

Here are three key takeaways:

  1. Economic Complexity
    Despite mixed economic indicators, including rising consumer sentiment and high household debt, the HVAC industry remains resilient.
  2. PE Interest
    Private equity is increasingly eyeing HVAC and related trades due to their stability and resistance to economic downturns, driven by consistent demand.
  3. Strategic Adaptation
    HVAC contractors can benefit by proactively adapting recruitment strategies, viewing HR as a profit center, and mitigating risks in PE-acquisitions.

Tune in to catch the full discussion and insights. Let’s stay ahead of the curve in the ever-evolving HVAC landscape!

#HVACRevealed #EconomicTrends #PrivateEquity #IndustryInsights #HomeServices #Podcast




Find Alec:

On The Web: homepros.news
Via Email: alecreadhomepros.com



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Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By: 

Chiirp: https://chiirp.com/hssr
Elite Call: https://elitecall.net
Service World Expo: https://www.serviceworldexpo.com/
On Purpose Media: https://onpurposemedia.ca


EP: 120 Kenny & Kim Byrne w/ Call The Bee - BEE-ing There For The Community Through Superb HVAC Services25 Jan 202301:14:07

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This week, we are joined by Kenny and Kim Byrne! They own Call The Bee, a residential and commercial HVAC, plumbing, and electrical services company based in Burlington, CT. They have over 20 years of experience in the trades and they have dedicated their lives to providing reliable customer service for the people of Connecticut.

In this episode, we will talk about their humble beginnings, why their business is called “Call The Bee,” their experiences of operating this business as husband and wife, their plans of expansion and what it means to their business and clients, and more! Let’s end January with another episode full of nuggets and fun! Go get your drinks and join in the conversation!


How do you manage your work-life balance as not only a family-owned business but as married business owners? 

What’s your approach to weeding out bad apples and building a healthy culture? 

What is, in your opinion, the main job of a leader? 

What did the journey look like for you reaching the point where you’re able to even begin thinking about refining processes and improving efficiency? 

What are you doing in the office to improve the customer experience all the way through, not just on the job? 

What makes your partnership so great and how does that play into your future plans/goals? 

Where do you begin when it comes to implementing a new process, and why is it with buy-in?



Find Kenny & Kim :
On The Web: https://www.calltheb.com/
Via Email: ken@calltheb.com
Facebook: https://www.facebook.com/CallTheBeeCT




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Sponsored by Chiirp. Sign up now! https://chiirp.com/hssr/?fpr=opm


EP: 119 Amanda Triolo w/ Grasshopper Heating & Cooling - Creating & Cultivating An Impactful Company Culture18 Jan 202301:05:03

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We welcome back Amanda Triolo back on the show! If you’re still unfamiliar with Amanda, she is the CEO of Grasshopper Heating & Cooling, an HVAC service company based in Albany, NY, and she is one of the well-respected executives in the trades. Her journey in rebranding Grasshopper and pivoting her business to avoid the reality of not having a business is a remarkable one!

In this episode, we dive into Grasshopper’s company culture, why is it successful, and how they make sure it will positively impact her team and their clients. We will also talk about how important it really is to have a proper budget for business operations! Make sure to take down notes if you want to apply what Amanda has done to your own company as well! While you’re at it, grab your favorite drinks and snacks and join in our conversation!


How could you operate a business without a budget?

What are your tips for negotiating with distributors and vendors? 

What do your guarantees and offers look like, in relation to the deal with distributors and vendors? 

Where do you recommend that owners start working with a professional to establish a budget? 

What are the benefits of a budget and hiring a CFO when it comes to refining processes and distributorship? 

Who are some of your mentors and folks who influenced you over the years? 

How did you create a winning culture and what does your culture look like?


Find Amanda :

On The Web: https://gograsshopper.com/
Via Email: amanda@gograsshopper.com
Facebook: https://www.facebook.com/gograsshopper
Linkedin: https://www.linkedin.com/in/amanda-triolo-8989b851/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 118 Billy Stevens w/ Sera Systems - Creating Unbelievable Culture Improvements11 Jan 202301:06:34

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Another familiar face is going to be joining us this week! We are glad to have Billy Stevens back on the show! If you’re still unfamiliar with Billy, he is the founder and CEO of Sera Systems and the CEO of BillyGo.

One of the most important aspects of running and operating your own business is creating and maintaining a great culture. A great culture will lead to high team morale and a highly motivated team will lead to happy clients! In this episode, we tackle the things that will improve your company culture immensely. If you’re looking to create or strengthen your culture, then you surely don’t want to miss this episode! Get your pen, notepad, and ranch water (other drinks are okay, don’t worry!), and join in the conversation! 


Why is integrity one of the first things you look for when hiring managers? 

How do you know if your culture is healthy or not?

What is the exercise you recommend to determine whether your culture is financially healthy?

What is your strategy for sharing financials with your employees?


Find Billy:

On The Web: www.sera.tech
Via Email: billy@sera.tech
Facebook: https://www.facebook.com/SeraSystems




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 117 Cassie Pound & Leslie Harpole w/ Quality Heating, Cooling & Plumbing - Becoming Power Women of the Trades04 Jan 202301:10:37

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TWO GUESTS ALERT! 🚨🚨

Of course, we are welcoming the new year by having TWO guests! We are excited to have Cassie Pound and Leslie Harpole back on the podcast! If you don’t know them, Cassie is the vice president at Quality Heating, Cooling & Plumbing, and Leslie is the co-owner of Champion Plumbing, which she runs with her husband. Now, they are co-hosting their own podcast, Power Women of the Trades, where they will showcase problems with solutions with some of the brightest female entrepreneurs, operators, and employees in the trades!

In this episode, we will talk about their new podcast, their HVAC journey, the importance of empowering women in the trades, tips on how to better manage your work-life balance, and more. You surely don’t want to miss our first episode of 2023 so sit back, relax, and join the conversation! 


What sort of message do you have for people out there that have a hard time opening up online?

How has vulnerability helped you with growing yourself professionally and personally? 

Everyone has trauma: how does inform your business decisions and branding?

How does the knowledge that every single person has trauma impact your relationships?  

How do you keep a pulse on your people? 

How do 1 on 1’s and ride-alongs help to maintain healthy relationships with your employees?




Find the Power Women of the Trades:
Facebook: https://www.facebook.com/powerwomenofthetrades
Via Email: info@powerwomenofthetrades.com 



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 116 Michelle Van Beek w/ Profit Rocket - The Undeniable Impact of Strong Leadership In The Trades21 Dec 202200:52:27

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Don’t look now but we are days away from Christmas! 🎄🎅 Consider this episode as a gift from us to you, our beloved listeners! 😄

We welcome Michelle Van Beek for the first time to the podcast! If you don’t know Michelle, she is Profit Rocket's COO and business coach. For over 15 years, she has been in a leadership role. She is extremely passionate about leadership development and operational strength that drives profitability in a business.

She began her journey in the trades 7 years ago, when she began as an office manager. She had to deal with negativity for being a female leader in a male-dominated industry, but she never let it stop her from advancing and succeeding in her career. She was quickly promoted to general manager and again to COO, after multiple acquisitions and the start-up of a sister company.

Over the last seven years, she was lucky enough to be part of a large number of best practice groups and worked closely with some of the best business minds in the industry. Michelle’s passion for helping others on a mass scale has led her to thrive as a business coach. She uses her knowledge, experience, and expertise, to drive profitability, efficiency, and growth within the business she works with. She truly feels fulfilled and rewarded on this journey as a business coach, because she gets to contribute every day to the success of struggling business owners and leaders around her!

As they say, success starts from the top! If you want to know more about how to be a successful and inspiring leader in your business, whatever industry you’re in, then you don’t want to miss this episode! 


What is the biggest challenge you see owners face when it comes to fine-tuning their operations so it’s a well-oiled machine?

What do you look for in people who are excellent in operations?

How does Michelle know if someone’s mindset is right to make the massive changes in their organization that come with Michelle’s coaching programs?

What questions can you ask as a business owner to determine if an operations candidate is the right fit for your business?

How do you shift your mindset from “we have to get every call” to “we have to get the right calls”?

What is Michelle’s experience and struggles being a woman in the trades? 

How did she overcome those struggles and challenges?




The Women in Charge Event: https://www.callprofitrocket.com/5755-2/ 


Find Michelle :

On The Web: https://www.callprofitrocket.com/

Via Email: michelle@servicerocketgroup.com
Facebook: https://www.facebook.com/michelle.brown.14811692
Facebook: https://www.facebook.com/servicerocketgroup
Join their FB group: https://www.facebook.com/groups/1222244964613567



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed



EP: 115 Billy Stevens & Landon Brewer w/ Sera Systems - Growing Your Business Profit-Wise & Talent-Wise14 Dec 202201:01:23

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TWO GUESTS ALERT!!! 🚨🚨

This week, we are excited to have Billy Stevens back on the show and he’s not coming alone! Landon Brewer will join us for the first time in the podcast!

If you don’t know Billy, he is the founder and CEO of SeraSystems and the CEO of BillyGo. SeraSystems provides immense contributions to making businesses profitable and operations more efficient. On the other hand, Landon is the founder of Service Einstein, an online forum for entrepreneurs, managers, and drivers that operate in the home services industry to share experiences and best practices, ask questions, innovate, and help each other grow and achieve greater levels of success. The group has been a big hit, and it’s both an homage to, and proof of, the things that made Landon and so many others fall in love with the industry.

We're going to tackle some great recruitment techniques and action items for making your business MORE profitable than ever! Get all your questions around how to get talented people to work for you... rather than your competition. If you want to gain an edge over your competition, then this episode is surely for you! Take down notes, get your drinks, and join the conversation! 


How did Billy gain financial equity? 

What’s the difference between culture in the trades versus white collar? 

What can a business owner do to prepare for this economic downturn coming up? 

What is the HVAC Renaissance of the past few years and what’s the forecasting for that going forward? 

What are some ACTION ITEMS for combating the recessionary environment we’re facing?

Why should you aim and focus on being “lean and mean” rather than “fat and happy?”

How can we be aggressive when everyone else is fearful? 

What do you guys talk about every week in terms of the industry of HVAC? 

What are a few principles to get business owners through this recession?


Find Billy:

On The Web: www.sera.tech
Via Email: billy@sera.tech
Facebook: https://www.facebook.com/SeraSystems


Find Landon:

Facebook: https://www.facebook.com/groups/113826942654122
Linkedin: https://www.linkedin.com/in/landon-brewer-13022311/



Join Our Group: https://www.facebook.com/groups/hvacrevealed

Presented By On Purpose Media: https://www.onpurposemedia.ca

For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 114 Shreya Nagwani w/ Service MVP - Becoming A True MVP In The HVAC Industry07 Dec 202201:00:56

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Hello December! 💯💯


We welcome Shreya Nagwani to the podcast to kick off the new month! If you don’t know Shreya, she is a solutions specialist at Service MVP; she is a newbie in the industry as she has been in the trades for more than 2 years! Her experience of being trained by the legendary Uncle Joe Crisara is undoubtedly making an impact on their clients! 

If you are unfamiliar with Service MVP, it is a membership-based community created solely for home service industries. They are dedicated to helping service contractors reach their full potential through live training, online coaching, and revolutionary software. Not only do they help the service business owners in achieving their goals but they help everyone that is involved in the trades! 

In this episode, we will talk more about how she ended up with Service MVP, her experiences with being trained by Uncle Joe, and her advice for women that are starting to make name for themselves in the trades. Let’s start December on a great note!


How do you respond to people speaking poorly of you as a young woman in HVAC sales?

How can knowing too much about the technicalities of HVAC systems actually hurt your sales?

What was the moment for you in moving into a servant mentality versus a sales mentality?

What is the impact of emotional intelligence on the sales techniques that you teach?

How do you handle misconduct in the workplace as a woman, and why is your support system so important?


Find Shreya :

On The Web: https://www.servicemvp.com/pages/become-a-member
Via Email: shreya@servicemvp.com
Facebook: https://www.facebook.com/shreya.konoperez
Facebook: https://www.facebook.com/servicemvp
Phone: 408-219-4322


 

Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed



EP: 113 Steve Akian w/ Akian Plumbing, Heating & Air Conditioning - Developing an Excellent Reputation in the Home Services Industry30 Nov 202201:16:35

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Let’s end November with a bang as we bring in Steve Akian for the first time in the podcast! Steve is the CEO (or as he calls it, the Chief Vision Officer, or CVO) of Akian Plumbing, Heating & Air Conditioning based in Watertown, MA. He is also a master plumber and a certified plumbing designer and has been in the trades for 14 years. You can credit his grandparents’ neighbor as the one who inspired Steve to pursue a plumbing career. He started as a plumbing apprentice and the rest is history!

Akian Plumbing, Heating & Air Conditioning is composed of a team of professionals with a broad background in the plumbing, heating, and home service industries. They aim to provide excellent home services paired with an exceptional customer experience. With Steve’s wealth of experience working with high-profile clients such as Harvard University, Boston University, and Novartis, to name a few, he was motivated to bring these standards of excellence to the home services industry. Basically, Akian Plumbing, Heating & Air Conditioning provided a higher level of knowledge, service, and expertise needed in the residential market. 
 

How was your biggest setback your greatest gift?

Who do you look to solve your problems?

What was your mindset around getting out of massive debt with the IRS? 

What is the impact of paying attention to what you’re feeding your mind?

How can you actually make a New Years' Resolution work, ie make new habits stick?

What is the impact of a healthy morning and night routine and how can it change your life?

What is your mindset when it comes to technology and the impact it has on productivity?

How do you prevent the dangers of comparison from impacting your life?


Find Steve :

On The Web: https://www.akianplumbing.com/
Facebook: https://www.facebook.com/Akianplumbing/
Linkedin: https://www.linkedin.com/company/akian-plumbing-home-services/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 112 Ryan Fenn w/ Chiirp - Text-Marketing Automations: Changing the Game in the HVAC Industry23 Nov 202201:01:17

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Did you miss us? 🤔🤔 Yeah, we know you do! 😉🤣


We are back to our regular programming! This week, we are excited to welcome Ryan Fenn for the first time to the podcast! For those of you who do not know Ryan, he is the CEO of Chiirp. He is a 12-year veteran in the business automation industry. His passion for automation and entrepreneurship lead him to create Chiirp, a complete communication and marketing automation platform that helps businesses communicate with clients instantly. With Chiirp, businesses can communicate more effectively with their customers, create automation that will nurture their prospects, and help them connect with more people more efficiently. It’s like having an ace on your sleeve! With how technology quickly influences the way we live and most especially, the way we run our businesses, business automation platforms are like oxygen, they are vital to the growth and success of your business! 


How do you bridge the gap between software/backend processes and sales? 

What are some pitfalls of people trying to automate too much? 

How can we be more authentic so we can start building relationships through automations? 

In terms of using a software like Sera, how can someone best integrate Chiirp’s automation knowing their CRM has so many automations already built in? 

How can Chiirp help your HVAC business be weather assisted, not weather dependent?

How can Chiirp convert more customers into members of your maintenance programs?

What is the importance of rehashing so your technicians don’t have to?



Find Ryan :

On The Web: https://chiirp.com/

On The Web: https://chiirp.com/demo/

Via Email: ryan@chiirp.com
Facebook: https://www.facebook.com/chiirp/

YouTube: https://www.youtube.com/channel/UC9ES3c_5wU1l2-iCxxWbXNA

Linkedin: https://www.linkedin.com/in/ryan-fenn-76568b165/

Linkedin: https://www.linkedin.com/company/chiirp/


 

Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed


EP: 111 Erica Leonor w/ GoodLeap - Conquering The Trades With Customer Experience05 Nov 202200:21:56

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We welcome Erica Leonor for the first time on the show! If you don’t know Erica, she is the director of business development at GoodLeap and she is also one of the board of directors of Women in HVACR. She is an experienced instructor with a demonstrated history of working in the professional training & coaching industry and she is also skilled in customer service, coaching, motivational speaking, teaching, and leadership.

If you don’t know GoodLeap, it is a sustainable home solutions marketplace. They provide simple, fast, and frictionless point-of-sale technology for countless mission-driven professionals serving millions of people who want to upgrade their homes and save money. Their platform offers flexible ways for consumers to pay for a wide range of sustainable products, including solar panels, battery storage, smart home devices, modern HVAC systems, energy-efficient windows, upgraded roofing, water-saving turf, and more.

In this episode, we talk about her role in GoodLeap, GoodLeap’s training for contractors, the benefits of the Women in HVACR Endowment Fund, and why she agrees with the idea that customer experience is the new battlefront in the trades. Enjoy this episode!

 


0:00 - Intro 

2:49 - Finding Your Tribe

4:45 - The Women in HVACR Endowment Fund for Women in the Trades

8:45 - Erica's Role in GoodLeap 

10:15 - GoodLeap Training for Contractors

12:10 - What are some customer service successes you see with GoodLeap's easy-to-use approvals for financing?

16:03 - Combatting the Dark Side of Financing (Interest Rates & Dealer Rates)

17:48 - Customer Experience is the New Battlefront 

21:40 - What is one question you wish people would ask you more but don't?

23:05 - Outro 



Find Erica:
On The Web: https://goodleap.com/
Facebook: https://www.facebook.com/OneGoodLeap
YouTube: https://www.youtube.com/c/GoodLeapLLC
Instagram: https://www.instagram.com/onegoodleap/
Twitter: https://twitter.com/onegoodleap
Linkedin: https://www.linkedin.com/in/erica-leonor-life/
Linkedin: https://www.linkedin.com/company/goodleap/


 



Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Contribute NOW to the Women in HVACR Endowment Fund!
https://www.womeninhvacr.org/endowment


EP: 238 Chris Michel w/ Service Nation -Leadership Secrets and Business Growth Tips10 Oct 202400:36:39

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Excited to announce the latest episode of the HVAC Revealed podcast featuring the insightful Chris Michel from Service Nation. This episode is packed with valuable insights on business growth, leadership, and mental health. 

Episode Highlights:

  • Chris Michel dives deep into the comprehensive support offered by Service Nation across marketing, sales, leadership, and HR.
  • The importance of being proactive in adopting change and seeking help to grow your business.
  • A heartfelt discussion on mental health and the impacts of the pandemic, urging individuals to seek support and be vulnerable.

3 Key Takeaways for You:

- Consistent Marketing & Training: Chris emphasizes the necessity of viewing marketing and training as investments, not expenses, especially during uncertain times. Consistency is key to navigating through market fluctuations and maintaining business growth.

- Leadership Development: The episode underscores the critical need for developing soft and managerial skills before promoting top performers to leadership positions. Continuous self-improvement and mentorship are essential for effective leadership.

- Mental Health Awareness: Both Chris and Thaddeus share personal stories highlighting the importance of discussing mental health openly. It's a powerful reminder that it's okay not to be okay, and seeking help is a sign of strength.

Tune in to uncover more wisdom and practical advice that can transform how you approach your business and personal growth.

#HVACRevealed #Leadership #BusinessGrowth #MentalHealthMatters #ServiceNation #Podcast



Find Chris:

On The Web: www.servicenation.com
Via Email: cmichel@servicenation.com


Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca/
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662



Sponsored By: 

Chiirp: https://chiirp.com/hssr
Elite Call: https://elitecall.net
Service World Expo: https://www.serviceworldexpo.com/
On Purpose Media: https://onpurposemedia.ca

EP: 110 Kelly Presgrave w/ Work With Your Handz - Recruiting Top Talents In The HVAC Industry05 Nov 202200:18:00

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We are still live in Phoenix, AZ for the Women in HVACR 19th Annual Conference. Time to welcome another first-time guest to our show! 🎉🎉

We are excited to have Kelly Presgrave in the podcast! If you don’t know Kelly, she is the owner and CEO of Work With Your Handz, a recruiting company that is focused on the residential and commercial services industry.

They have been partnering with top companies throughout the country to ensure they hire the right person for the job using our top-notch recruiting services. As a result, their success within the industry is unparalleled. Their team of recruiting experts has extensive experience in recruiting for skilled trades, allowing them to provide unique industry insight and deliver the highest quality direct-hire talent to help your business grow. This experience has allowed Work With Your Handz to form relationships with industry-leading companies that rely on them to fill every position from apprentice to the C-suite.

In this episode, we talked about her favorite and worst interview questions, some of her crazy stories from recruitment, what “stay interview” is all about, and the one question she would like others to ask her but don’t! If you’re a fan of gaining nuggets about recruiting, then this episode is the one for you! Enjoy the episode! Cheers! 🥂


0:00 - Intro of Kelly 

5:09 - What are you seeing between businesses that can't find techs to recruit and those that can? 

7:15 - If you recognize that someone doesn't have a strong culture, what is your approach? 

11:15 - What is your favorite interview question?

12:15 - And what's the worst question?

13:43 - What are some crazy stories you have from recruitment? 

15:59 - What is a "stay interview"? 

18:07- What is one question you wish people would ask you more but don't?



Find Kelly:

On The Web: https://www.workwithyourhandz.com/
Facebook: https://www.facebook.com/WORKWITHYOURHANDZ
Instagram: https://www.instagram.com/workwithyourhandz/
Linkedin: https://www.linkedin.com/in/kellyrowlettpresgrave/
Linkedin: https://www.linkedin.com/company/work-with-your-handz/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662
Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Contribute NOW to the Women in HVACR Endowment Fund! https://www.womeninhvacr.org/endowment



EP: 109 Leslie Harpole w/ Champion Plumbing - Managing Mom Guilt In The Trades05 Nov 202200:22:53

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In case you are living under a rock, we are in lovely Phoenix, AZ for the Women in HVACR 19th Annual Conference! 😅

We welcome Leslie Harpole for the first time in the show! If you don’t know Leslie, she is the co-owner of Champion Plumbing, a plumbing service company based in Edmond, OK which was established in 2015 by Leslie and her husband. They provide top-notch plumbing services in the OKC metro and other surrounding areas. Aside from having a passion to serve the community, she is also a proud #GirlMom, which she says it’s the best!

In this episode, we tackled how she balances her duties as a mom, wife, and business owner, the biggest challenges that she and her husband face as co-owners, how she manages “mom guilt” as a business owner, and the importance of finding her tribe in the industry! Whether you’re a parent or not, you will definitely enjoy this one as you will get a ton of nuggets from this episode so grab your favorite drink and tune in to this episode! Cheers! 🥂



0:00 - Intro 

1:36 - How to Manage Being a Mom and Wife & Giving 100% to Your Business 

4:51 - Decompression Time Hacks

9:49 - As a husband and wife co-owners, what are some of the biggest challenges you face together? 

14:40 - Social Media & Finding Your Tribe

17:26 - Being Realistic in Your Business 

19:08 - Managing Mom Guilt as a Business Owner 

22:45 - What is the one question that you wish people would ask you more but don't?

25:39 - Outro 



Find Leslie:

On The Web: https://callthechamps.com/
Facebook: https://www.facebook.com/callthechamps
Linkedin: https://www.linkedin.com/in/leslie-harpole-149991bb/




Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Contribute NOW to the Women in HVACR Endowment Fund! https://www.womeninhvacr.org/endowment


EP: 108 Lori Tschohl w/ Eagle Pipe Heating & Air - The Service Nation's Woman Of The Year05 Nov 202200:20:50

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We are still here in beautiful Phoenix, AZ for the Women in HVACR 19th Annual Conference. Joining us for the 2nd time in the podcast is the Service Nation’s Woman of the Year, Lori Tschohl! For those of you who don’t know Lori, she is the owner of Eagle Pipe Heating & Air, based in Poulsbo, WA, she is part of the LadyTitans, and a board member of Women in HVACR.

With over 40 years of experience, Eagle Pipe Heating & Air is a trusted source for commercial and residential gas piping and HVAC services. One of their specialties is weatherization and helping our clients reduce energy consumption and optimize energy efficiency! 

In this episode, we talked about what it meant for Lori to win the Woman of the Year award, the Women in HVACR Endowment Fund, her journey to the trades, and the recurring issues she has seen in the trades for women. Sit back, relax, and tune in to this episode now! Enjoy!

 

 

0:00 - Intro of Lori

1:57 - What did it mean to you to win the Woman of the Year Award? 

3:50 - The Women in HVACR Endowment Fund

8:00 - What are some common, recurring issues you've seen in the trades for women? 

11:03 - Lori's journey to HVAC

15:25 - How do you communicate your "why" to your employees?

18:42 - Empowering your employees with conferences & ongoing training

20:04 - What is one question you wish people would ask you more but don't?

21:35 - Outro




Find Lori:

On The Web: https://www.eaglepipemechanical.com/
Facebook: https://www.facebook.com/eaglepipemechanical/
Linkedin: https://www.linkedin.com/in/lori-tschohl-322bb2ab/


Join Our Group: https://www.facebook.com/groups/hvacrevealed
Presented By On Purpose Media: https://www.onpurposemedia.ca
For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662

Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed
Sponsored by Profit Rocket. Start. Launch. Grow. https://www.callprofitrocket.com/
Contribute NOW to the Women in HVACR Endowment Fund!
https://www.womeninhvacr.org/endowment


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