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Explorez tous les épisodes du podcast Let's Get Digital with Carrie Charles

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TitreDateDurée
Powering the AI Revolution: Zayo’s Bold Move to Lead the Future of Fiber and Digital Infrastructure14 May 202500:30:46

In this episode, Andrés Irlando, President and COO of Zayo Group, unpacks the transformative impact of Zayo’s acquisition of Crown Castle’s fiber assets and what it means for the future of digital infrastructure. From expanding Zayo’s metro reach and boosting AI corridor connectivity to bridging the digital divide and enabling edge computing, Andres outlines how this bold move positions Zayo at the forefront of the fiber revolution. He also shares insights on AI compute hubs, public-private partnerships, and the company’s entrepreneurial culture that continues to drive innovation at scale. 

Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society. With a network that stretches over 16.8 million fiber miles and spans an impressive 141,000 route miles, Zayo is not just in the business of connectivity – we're in the business of limitless potential.


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Engineering the Future: AI, Automation and the Tech Powering Telecom's Next Chapter with Sean Shahini of Inorsa30 Apr 202500:41:24

In this episode, Sean Shahini, Founder and CEO of Inorsa, shares how his company is using automation, AI, and cloud-based tools to streamline telecom engineering. From reducing tower site design time from weeks to minutes to optimizing permitting processes, Sean offers a compelling vision for how innovation can remove bottlenecks and accelerate infrastructure rollout.


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Effective Strategies to Empower Remote Workers with Emir Aboulhosn of NetLync13 Nov 202400:44:08

In this episode of 5G Talent Talk, Carrie Charles interviews Emir Aboulhosn, CEO of NetLync, about the evolving landscape of device technology and the challenges of fostering a successful remote culture. Aboulhosn highlights the vital role advanced devices play in boosting sales for carriers like T-Mobile and AT&T while enhancing user experience and reducing churn.

Since NetLync was founded during the COVID-19 pandemic, he emphasizes the importance of balance and hiring experienced individuals who thrive in autonomous environments. Quick decision-making regarding team fit is crucial for success. Aboulhosn notes that NetLync operates efficiently over 16 hours a day, supporting customer needs during off-hours, and fosters a mission-driven culture.

Emir warns against micromanagement, which can hinder motivation, and advocates for a hyper-focused approach to company objectives. The episode concludes with Aboulhosn encouraging potential collaborators and talent to connect with NetLync as it embraces upcoming advancements in wireless technology.


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5G For All: Creating An Inclusive Future With Mike Simpson, Chief Procurement Officer Of T-Mobile08 Jun 202100:19:09

Mike Simpson is the Chief Procurement Officer of T-Mobile and he believes that 5G for all is the best way to create an inclusive future. Being inclusive could mean several things both on the business side and in the culture side. Find out the work culture of T-Mobile post-merger with Sprint. Join your host, Carrie Charles as she sits down with Mike to talk about the 5G future, sustainable energy projects, work diversity, and much more. 


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Bringing Transformation And Evolution To Business With Paul Fettucia01 Jun 202100:52:13

To survive and succeed in business, you need to be ready to change. You need to be ready to start evolving your business, and Paul Fettucia knows the way. Paul, the President and General Manager of ANS Advanced Network Services, joins our Carrie Charles in this episode to talk about business change and transformations. Paul traces the beginnings of ANS, their pivots to different technologies on the market, and their use of work from home model, even before work from home became a necessity. Paul also shares his leadership philosophy and why he treats everyone in ANS as family.


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Unlocking Human Potential In A Mobile World With MD7's Tom Leddo25 May 202100:38:16

Leading a group of employees while managing a company isn’t easy. But for Tom Leddo, Chief Strategy Officer at MD7, it’s all about unlocking human potential, creating that connection and providing opportunities for growth. He tells Carrie Charles that the secret to maintaining their position at the top of the mobile world is the fact they focus on their employees. Through their core values, they have this visible guide that leads them to the direction they want to be, while bringing everyone on top and maximizing their full potential for more opportunities for growth. 


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Leadership Built Right With Verizon's Phillip French18 May 202100:43:39

To you future great leaders, here’s advice from someone who knows what it means to have leadership built right.


This show’s guest today is Phillip French, the Vice President of Network Engineering at Verizon Wireless.


Phillip shares valuable insights with Carrie Charles on how to create a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. He reveals strategies that help make everyone feel valued and connected to reach their full potential.


Listen and learn how one of telecom's great leaders operates his organization and empowers his team!


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Scaling 5G: Sound Advice For Strategic Growth With Michael Faraone And Michael Devine11 May 202100:30:57

Strategic growth for every company and industry is necessary for survival. When it comes to the telecom industry, while we have seen continuous improvement for the past couple of years, some hindrances are stopping it from reaching its full potential. Carrie Charles sits down with Michael Faraone and Michael Devine, Senior Managing Director and Managing Director of Skyway Capital Markets, respectively, as they share their thoughts on factors that drive the growth downwards. Offering solutions, they then discuss how companies and business owners can overcome their pain points from finding talent to retaining employees.


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5G Solutions For Business Excellence With AT&T's Jason Inskeep04 May 202100:34:50

The further advancements in technology can often alienate those who are not within the industry. As we are pushing for the future, it helps to learn how to bridge that gap among our end-users and customers so we can take the advancements to them and head on to what's next together. Only then can we achieve business excellence. With his way of making everything clear, Jason Inskeep, the Director of the 5G Center of Excellence for AT&T, sits down with Carrie Charles to talk about how they are bringing 5G solutions for business excellence. He shares his insights about the future of 5G, the changes in the industry between tech and telecom, and how they are scaling things at the internal level so they can bring the customers on board. What is more, Jason also discusses how to deploy and monetize 5G and find the right talent and retain them. Follow along as he imparts more wisdom and some tips on getting inside the industry.


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M-Comm Sets The Benchmark In Quality And People With Graham Ellison27 Apr 202100:25:59

The quality of your service is only as good as the people you bring into your team. With this in mind, in-building wireless integration specialist M-Comm hires for the “who,” not for the “what.” This attitude towards people has allowed the company to build a team and culture that set it apart from the rest of the industry. Holding the reins is the company’s founder and CEO, Graham Ellison, who catches up with Carrie Charles in this conversation. Join in and learn about M-Comm’s vision for growth, its secret sauce for differentiation, its team’s obsession with quality and attention to detail, its unique “road warrior” culture, its approach to internal training and development, and some of the job opportunities that the growing company offers. Graham also shares some of the challenges that he has faced in growing a wireless infrastructure company as its founder and leader.


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Oracle Culture Is Driving The Cloud Native Future With Andrew Morawski20 Apr 202100:29:08

The future has already arrived, and it is in the form of 5G. But Oracle brings the cloud native future into the next level with the 5G Next Gen Core. Diving deep into this monumental invention with Carrie Charles is the Senior Vice President and General Manager of Oracle, Andrew Morawski. He shares what this improved cloud means for both customers and operators, how to use it for network slicing, and how it impacts various 5G products today. Andrew also talks about his professional experiences in behavioral interviews, explaining the best practices to make applicant screening more about in-depth storytelling focused on data and less of a tedious and shallow meeting. Moreover, he lists down the most important factors every great business leader today must possess.


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The Future Of Telecom Project Management In A Digitized World With Dan Zygmunt13 Apr 202100:33:42

Digital transformation seeps into every aspect of business nowadays, even in the field of telecom project management. This development is a reflection of the larger phenomenon of IT-telecom convergence that is happening today. Dan Zygmunt is in the forefront of this crucial development as the VP of Telecom for Sitetracker, a B2B SaaS project management platform. He joins Carrie Charles in this conversation to discuss what Sitetracker uniquely offers to the telecom industry and what sets it apart from its competitors. He also shares a bit about his own transition to the tech side of telecom, which very much mirrors the larger movement of talent towards that space.


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A Company With Heart: Building A Culture Of Empowerment With Kenny Blakeslee06 Apr 202100:37:07

Above every marketing strategy and brand building is an effective team that can work together towards a specific goal. And nothing can bring you closer to the results you've been targeting than instilling a culture of empowerment within your workplace. Carrie Charles talks with Kenny Blakeslee to share how he implemented such a culture that spelled success for both Apex Site Solutions and Pulse Signal Solutions. He explains how core values must always come into play in real life and helping employees understand why through various programs gives them a bigger professional purpose than they could ever imagine. Kenny also talks about the philanthropic work that puts him and his team in the middle of a battle against human trafficking, further empowering their belief and ideals beyond just being tower leaders.


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Harnessing AI to Drive Business Optimization and Growth with Angus Ward of Beyond Now30 Oct 202400:27:18

In this episode of 5G Talent Talk, Carrie Charles talks with Angus Ward, CEO of Beyond Now about the intersection of AI and Communication Service Providers (CSPs), exploring how AI can transform the telecom industry. He reveals that only 15% of companies currently derive significant value from AI, mainly due to fragmented experimentation across business units. To address this, Ward suggests prioritizing major business challenges and implementing a more structured approach to AI adoption, which can enhance cost efficiency, productivity, and customer experience, while driving revenue growth.

Ward also introduces the concept of digital business platforms, which differ from traditional linear business models by using multi-sided approaches that involve various partners. These platforms create network effects, where growth leads to greater economies of scale and competitive advantages. Using examples like Uber, Ward explains how network effects make it challenging for competitors to match the service quality, thus reinforcing market dominance.

Beyond Now’s culture, according to Ward, is shaped by its roots in management consulting, focusing on solving business problems rather than just providing technology. The company’s commitment to platform-based business models and revenue growth through partnerships has positioned it as a leader in helping CSPs and tech firms adapt to changing markets.

Looking ahead, Ward envisions leveraging AI to enhance customer experiences, optimize processes, and expand into other sectors beyond telecom and tech. He emphasizes the importance of building strong partner ecosystems and communities to drive innovation and deliver more value to customers across industries.


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Verizon Is Moving The World Forward Together With Abby Knowles16 Mar 202100:23:25

What does diversity and inclusion have to do with the world of 5G technology? For Verizon Global Network and Technology Vice President Abby Knowles, equity, diversity and inclusion are going to allow companies to make better and stronger technological innovations. This point of view very much mirrors the telecommunication giant’s stance towards social justice, which serves as a model for the rest of the industry to follow. In the spirit of Women’s Month, Abby joins Carrie Charles to explain why Verizon is not only leading the world in wireless technology, but also in promoting social justice within its ranks and beyond. A Verizon success story herself, Abby is a living proof of the company’s long-standing commitment towards leveraging the unique talents and capabilities that individuals from various backgrounds can offer. She is now at the forefront of that renewed and amplified commitment as Verizon strives to create new benchmarks for diversity and inclusion in the wireless space.


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Everstream Walks The Talk With CEO Brett Lindsey22 Feb 202100:27:47

The kind of culture a company has is reflective of the kind of leaders it has. When leaders walk their talk and get involved in the overall business processes, the company walks alongside it too. In this episode, Carrie Charles brings over someone who has shown tremendous passion, realness, and involvement to his company. She sits down with the President and CEO of EverstreamBrett Lindsey. Brett shares with us how he has built a culture around authenticity, inclusivity, and diversity. He talks about how he empowers his employees and leaders to lead effectively and powerfully. Moreover, Brett then tells us about the things they are looking forward to this 2021 and how they are planning to move with the market as fiber-based network service providers. 


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Segra Offers The Freedom To Grow With CEO Tim Biltz08 Feb 202100:22:49

Every company must have a proper workplace culture in order to succeed. But for it to be truly effective, it must not only focus on hitting the goals but also give employees a chance to grow. Carrie Charles is joined by Timothy Biltz, CEO of Segra, to share the secrets of doing an extraordinary workplace culture shift. He explains how starting with the core values made everything fall into place, giving their people a clear idea of how their work impacts the target market and even the entire industry. Tim also discusses the importance of empowering your employees by providing them with many opportunities to prove themselves, finding ways to keep engagement aflame, and allowing everyone to contribute even in the smallest ways possible to the entire company's legacy.



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The Impact Of 5G On Job Growth With Sal D'Itri, Chairman Of The National Spectrum Consortium18 Jan 202100:21:14

The demands of the human race will only continue to grow as time passes, with technology continuously keeping up and evolving. And with 5G starting to rise in popularity, a surge in job growth is expected thanks to this innovation. Carrie Charles talks with Sal D'Itri, the Chairman of the National Spectrum Consortium and Vice President and General Manager of Federal for Federated Wireless. Together, they talk about how employment can be impacted by 5G in the future, how it will reach domestic homes, and what to expect when integrating it to our everyday lives. Sal also discusses what policymakers need to consider to maximize the power of 5G and how it changed due to the pandemic.


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Understanding And Solving The 5G Skills Gap With Dr. Rikin Thakker11 Jan 202100:26:28

A fast and efficient wireless system is truly an excellent tool to use in today's digital world as it opens a lot of opportunities. With everything almost done digital, having a proper connection is a must. However, without a well-targeted plan and strategy, bridging the 5G skills gap would be impossible. Dr. Rikin Thakker saw this opening as an opportunity to help others through the smart use of technology. Carrie Charles interviews the Chief Technology Officer of the Wireless Infrastructure Association to explain how they are using wireless technology to provide utmost convenience to everyone. Dr. Thakker also discusses how WIA can be taken advantage of by students, allowing them to hone their skills and secure the most optimal apprenticeship positions.


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ZenFi Leading The Way In Fiber Deployment With Pat O'Hare04 Jan 202100:18:36

At some point, wireless technology ends up in a network of wires somewhere. ZenFi Networks leads the way in this crucial part of 5G development as a disruptive force in fiber deployment in New York City and New Jersey. Even at the height of the COVID-19 pandemic, the ZenFi team continues to tirelessly transform the metropolitan region’s connectivity landscape. Leading the charge in this massive undertaking is Pat O’Hare, the company’s Senior Vice President of Operations and Engineering. Joining Carrie Charles on the show, he speaks about the company’s phenomenal growth in 2020, its prospects for 2021, the team’s dynamics during remote work and social distancing, leadership challenges in the new normal, and ZenFi’s company culture. Join in and get a glimpse of the real work behind the future of connectivity.


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It's All Systems Go for DISH Wireless with Dave Mayo01 Dec 202000:20:53

The challenges of building a virtualized, software-driven network from scratch are real. On today’s podcast, Carrie Charles is joined by Dave Mayo, the Executive Vice President of Network Deployment at DISH Network. Dave talks about some of the challenges they’re facing and how they plan on overcoming them. He also shares the secret sauce to building a network and improving the process of creating a smart, motivated team over time. 


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Future Talk With Data Center Industry Icon, Datagryd With Tom Brown13 Nov 202000:20:29

With the world thrust into going virtual by the current COVID-19 pandemic, it is no doubt that the data and technology space is seeing an uptick. In fact, they may probably be one of the industries seeing unbelievable growth now. So what does the future look for the data center industry from here on out? Carrie Charles sits down with none other than Tom Brown, the president and CEO of DataGryd—the single largest data center in New York City. Here, Tom shares with us how the COVID-19 pandemic is changing the business and how it is affecting them in both positive and negative ways. He also tells us more about Edge POPs, the hiring process, DataGryd’s culture, and what it’s like working with them. Listen in on this incredible conversation about finding success in uncertain times.


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The Tech Gender Gap: How To Get More Women Into Leadership Roles With Wendy Stewart, Carolyn Hardwick, And Rebecca Hunter20 Oct 202000:55:38



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Why Now Is The Perfect Time For Women In Tech With Carrie Goetz28 Sep 202000:39:35

Diversity of thought breeds innovation. For many tech companies, it may not be unheard of that they’re mostly composed of a male workforce. Carrie Goetz defies the statistics by being one of the most successful women in tech. Carrie is the Principal and CTO of StrategITcom, a company covering a range of services from strategic planning to design and project implementation, technical writing, or just some help through a procurement cycle. She chats with host Carrie Charles on the show today to share her journey, the current state of women in tech, and why now is the perfect time for them. They also touch on mentorship, sponsorship, and diversity. 


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The Role of Wireless in EV Innovation with Rich Berliner23 Oct 202400:33:42

In this episode, Carrie Charles speaks with Rich Berliner, CEO of Fifth Gen Media, to talk about the evolving opportunities in telecom and related sectors like EV charging. They discuss the transferability of skills from the wireless industry to new fields such as EV infrastructure and satellite communications, emphasizing the strong relationship between wireless connectivity and EV charging. Rich highlights how many roles, from project management to supply chain, can transition smoothly into the EV sector.

The conversation also touches on Rich's experience in the satellite business, where skills are similarly transferable, and the growing role of satellite communication in supporting EV infrastructure. Rich shares insights on the media industry's shift from print to digital, noting that while print still has value, the future lies in digital platforms, social media, and information-sharing.

Rich emphasizes lifelong learning and adaptability, especially for those in the "second half of life" facing age-related career challenges. He encourages continuous skill development and learning new technologies. The episode closes with Rich sharing his contact information and expressing his passion for staying connected with industry peers.


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Vertical Bridge's Generosity Fuels Innovation With Alex Gellman16 Sep 202000:28:16

For a tower company to be meaningful and to be at scale, it has to stay private and be permanent. Most of all, it has to partner with the customers, not squeeze them. One such tower company is Vertical Bridge, the largest private owner and operator of wireless communications infrastructure in the US. Alex Gellman, its CEO and Cofounder, joins Carrie Charles on today’s show to share what Vertical Bridge is all about and what makes them different from everyone else. Alex also touches on his personal and professional journey to becoming the leader of Vertical Bridge.


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How Nokia Is Hiring For The Next Generation Of Technology with Marianne Strobel09 Sep 202000:22:43

Nokia is one of the biggest 5G players, not only in the US but in the whole world. As it embraces the next generation of technology, it is going to need to upscale its talent pool to meet new challenges. How does Nokia replenish its talent well, externally and internally? Joining Carrie Charles to talk about this is Marianne Strobel, the tech giant’s Head of North America Customer Marketing and Communication. Marianne shares how the company chooses and accepts new hires and how it develops leaders and employees internally. She also gives us a glimpse of Nokia’s global culture and how it affects the way the organization works. Nokia has long been a leader in the telecommunications industry, and the way things are going, would probably remain so for a very long time. This interview helps us understand why.


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NWSA Raising The Bar For The Telecom Workforce With Duane MacEntee02 Sep 202000:19:03

For the existing telecom workforce, there are many very dedicated men and women out there who are deploying 5G technology infrastructure. It's critical to the American public to have that and to be the first to achieve it, but also to make sure that those workers not only come to work but go home at night safe. Om today’s show, Duane MacEntee, the Executive Director of the NWSA (National Wireless Safety Alliance), joins Carrie Charles to talk about how NWSA is raising the bar for the telecom workforce through its ANSI accreditation and the journey and motivation behind this goal.

For the existing telecom workforce, there are many very dedicated men and women out there who are deploying 5G technology infrastructure. It's critical to the American public to have that and to be the first to achieve it, but also to make sure that those workers not only come to work but go home at night safe. Om today’s show, Duane MacEntee, the Executive Director of the NWSA (National Wireless Safety Alliance), joins Carrie Charles to talk about how NWSA is raising the bar for the telecom workforce through its ANSI accreditation and the journey and motivation behind this goal.


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An Innovator’s DNA: Federated Wireless’ Secret To Success With Iyad Tarazi12 Aug 202000:23:41

Every now and then, someone comes along and transforms and disrupts an industry. On today’s show, Carrie Charles talks to one of those people, Iyad Tarazi. Iyad is the President and CEO of Federated Wireless, an American-based wireless communications company headquartered in Arlington County, Virginia. Federated Wireless is considered is a phenomenal place to call home by its employees. Today, Carrie chats with Iyad to find out how they create that special culture and the results it produces for the company. To find out more about Federated Wireless and the careers they are hiring for, listen in to this episode.


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Creating A Culture That Attracts And Retains Talent With Thomas Kane05 Aug 202000:43:22

Culture is relative to being number one in any industry. After all, in order to provide the very best to your clients, you need to have people who also perform their jobs at their very best. Talking to someone who has brought that amazing employee culture to the telecommunications industry, Carrie Charles sits down with Thomas Kane, the President of the site development firm, Network Building + Consulting, otherwise known as NB+C. With a 500-person team behind, NB+C has one of the best human capital department in the entire country. Here, Tom shares with us how they grew the company into what it is now and what they are doing mission and culture-wise that help them attract and retain talent. He goes further and taps into employee engagement, career path programs, and his plans for hiring for 2020 and beyond. Follow along in this great episode to learn more about the secrets to creating one of the most highly engaged companies in telecommunications.


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The Incredible Resilience Of Digital Infrastructures With Marc Ganzi31 Jul 202000:44:21

In these times of the COVID-19 pandemic, where almost all industries and infrastructures are taking a hit, the digital space has undeniably stood its ground and even became the connective tissue that is holding things together today. Speaking about the power of digital in this episode, Carrie Charles interviews digital influencer and infrastructure visionary, Marc Ganzi. He is a Managing Partner at Digital Colony, CEO-elect of Colony Capital, and the founder and CEO of Digital Bridge Holdings—a leading global investor and owner of mobile and internet infrastructure. Marc takes us deeper into what digital infrastructure is and what work he is doing with 5G. Addressing the elephant in the room, he then talks about the impacts of COVID-19 to digital infrastructures, where he thinks the industry is headed now, and how he has been adapting and rewriting the rules of leadership to help their employees and consumers better. There is so much to be learned from this conversation, so follow Carrie and Marc as they talk about the incredible resilience of digital infrastructures and more.

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The 5G World Post-COVID: Reflections of a Futurist25 Jun 202000:14:02

The 4th Industrial Revolution merges physical and biological systems. It’s the next step in how society will interact with each other. And for it to work, we need to move data faster and more efficiently.

 

Which is why 5G has a big role in how it plays out.

And it’s become even more important as we shift to remote work in response to COVID-19.

Our guest this week, Adam Zuckerman, is an expert in the 4th Industrial Revolution. In this episode, he discusses surprising outcomes—both good and bad—that show up as we all work towards the creation of a new normal, including:

 


 

You won’t want to miss Adam’s insights into this exciting new space! Listen now and subscribe for future episodes.


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How Samsung is Staying Ahead of Tomorrow with 5G featuring Derek Johnston05 Jun 202000:16:53

Samsung focused on 5G from very early on. So it’s pioneered many innovations, especially in the millimeter wave spectrum space. And the company is focused on expanding in the U.S, which is an asset to our industry.

Our guest this week is Derek Johnston, Head of Marketing at Samsung Networks.

Don’t miss hearing what Derek shares about Samsung’s:

5G Innovation Zone, which explores manufacturing use cases for 5G Future augmented reality (AR) guided applications Expertise from the silicone layer through networks to devices, which helps its speed to market Humble but hungry culture that keeps an established global brand feeling like an exciting startup Commitment to bridging the gender gap, including hosting an annual Seoul Sisters event Acquisition of TeleWorld Solutions and what it means for them And much more!

Listen now! And don’t forget to subscribe so you won’t miss an episode!


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Military Veterans Enabling 5G Deployments With Cari Shyack28 May 202000:17:56

Over the past few months, the network has faced sudden, unprecedented pressure as work from home and school from home became an instantaneous standard.


This has placed new focus on the importance of broadband and the 5G rollout, and the workforce shortages affecting them.


This week’s guest is Cari Shyiak, CEO of SAC Wireless. SAC teams work within all facets of wireless projects.


For people looking for new careers, telecom holds a lot of promise. The industry will be expanding for years to come. Incredible opportunities will keep opening up. Do you like working outside? Inside? Training? Managing? Serving Customers? Chances are there’s a position that fits what you like to do.


In this episode, Cari discusses


Why Veterans are well-suited for transitioning into a telecom career and climbing the ranks


How SAC is handling the move to remote work and what they’ll do next


His company’s training and retention practices, and more


Cari describes 5G as the underpinning technology for civilization to come. And for the people who want to help make that happen, telecom is a great place to be. Listen now!


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Network Convergence and the Internet of Me With Derek Peterson12 May 202000:21:59

When people talk about the Internet of Things (IoT), they’re often talking about the many devices that can be connected. But we don’t want things to simply connect. We want to have a combined experience with those connected things.

This week’s guest, Dr. Derek Peterson, CTO at Boingo Wireless, has thought about convergence a lot. In his “Convergence Manifesto,” he called on the industry to stop competing and start collaborating.

In this episode, Dr. Derek shares:

What the convergence mindset is and how it can reduce costs and improve opportunities in the industry Why SPIRIT and after-action reviews are important to the Boingo culture How a more personal internet—the “IoMe” instead of the IoT—will reduce everyday friction in our lives

And you don’t want to miss the way Dr. Derek has incorporated this last point very intimately into his life—with a microchip in his hand!

Listen now to hear how this implant is streamlining his life and decluttering his pockets.



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Mission Critical: Drive Efficiency & Engagement with Ruby Kolesky of Joyous16 Oct 202400:32:05

In this episode of 5G Talent Talk, Carrie Charles welcomes Ruby Koleski, CEO of Joyous, to discuss her inspiring professional career and the innovative work of Joyous. Ruby shares her journey from growing up in South Africa with dreams of becoming a comedian, to becoming a software engineer. After excelling in engineering and gaining international experience, Ruby joined Joyous, a company founded by brothers Mike and Phil Carden, aimed at revolutionizing employee feedback.

Ruby details how Joyous evolved from targeting the HR market to focusing on operational improvements for industries like telecommunications. She explains how Joyous enables companies to gather feedback not only from employees but also from contractors and customers. This real-time feedback accelerates problem-solving, increases operational efficiency, and improves customer satisfaction. Ruby also dives into the use of AI in Joyous’ platform, which analyzes feedback to deliver actionable insights at scale. She highlights the challenges of developing accurate AI tools and how Joyous overcame those to help companies cut costs, enhance productivity, and streamline product rollouts. Ruby greatly emphasizes the importance of psychological safety, collaboration, and innovation in driving workplace improvement.


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Wireless Infrastructure: 2020 Vision With Jonathan Adelstein02 May 202000:27:35

WIA’s premier industry conference, Connect (X), is going virtual this year. Connect (X): All Access will be held May 19, with a Small and Diverse Business Summit May 20-21. All virtual. All free.

WIA’s President and CEO, Jonathan Adelstein, is this week’s guest. Listen now as he shares:

What you can expect from Connect (X): All Access The exciting new Diversity Summit debuting this year The role the Women’s Wireless Leadership Forum (WWLF) plays in championing diversity The labor shortage pre-pandemic and what we can expect after quarantine restrictions are lifted. How the deployment of 5G has become more critical as we’re all relying on broadband more than we ever did WIA’s Telecommunications Education Center and the ways it’s helping bridge industry knowledge gaps The Telecommunications Registered Apprenticeship Program and the $6M Department of Labor Grant that will help WIA improve workforce development

This episode is packed with industry news during this important time. Don’t miss it!



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Opportunities for Carriers with 5G and the Enterprise Edge With Simon Crosby17 Apr 202000:16:27

The number of mobile customers are fairly fixed. And they will all pay roughly the same amount per month for service.

If you’re a carrier wanting to recover the cost of implementing 5G, you’ll want to get smart about the opportunities to provide enterprise-class services on the edge.

This week’s guest is Simon Crosby, CTO of SWIM.AI. SWIM analyses data as it’s streaming, rather than storing it to analyze later. For carriers, this helps them analyze the quality of their networks and the connections they offer their subscribers.

He says the bandwidth of 5G creates opportunities for carriers to experiment with a portfolio of enterprise-class offerings.

At the same time they can massively reduce the cost and complexity of their core networks.

But it will require skills many mobile providers don’t currently have.

In this episode Simon explains some of these business-class services, the challenges carriers will face implementing them, and how carriers can overcome these challenges to come out ahead.

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Promoting the Employment and Advancement of Diverse Talent for 5G With Tom Marciano & Iris Dawson10 Apr 202000:33:30

Most companies recognize the importance of diversity and inclusion (D&I). But they may find themselves short of their goals when it comes to implementation. This week’s guests are from a Top 100 Certified Minority Business. They know what an effective D&I strategy looks like.

Tom Marciano, CRO, and Iris Dawson, VP of Site Development work at inRange Solutions…A company with high retention rates and a management team that came mostly from backgrounds other than telecom.

The company started with a culture of hiring for diversity and inclusion and for drive and integrity. This winning strategy continues through today.

Tom and Iris explain why D&I have made inRange successful. They also share the factors inRange looks for in candidates. And they reveal how the company thinks about empowering and growing their people.

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Creativity in Times of Crisis: Leading and Managing (Newly) Remote Employees With Stephan Dohrn04 Apr 202000:25:06

When companies shift to remote work, they usually do it gradually, with a plan in place. But over the past few weeks, many companies have gone from little remote work to almost 100 percent remote.

Our guest this week is Stephan Dohrn, co-founder of Radical Inclusion. His company helps leaders manage their teams in remote environments. He’s here to offer advice for leaders who may be struggling with this sudden switch.

In this episode, you’ll discover what leaders and managers should know to keep teams motivated and productive. Like how to:

Create rituals, Set expectations, Establish protocols for communication, Manage meetings, Connect with team members, Remain flexible and compassionate about life situations during this unique time, and Understand how you can help and what resources your team needs.

Stephan then shares a new, pro-bono initiative of remote work experts prepared to help leaders learn to manage their suddenly remote teams.

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Telecom Infrastructure Outlook in the Face of a New Reality With Brett Chester28 Mar 202000:23:10

The past few weeks have been uncertain and scary. In our industry, essential personnel are out there working to keep us connected, which is both worrying and inspiring.

In spite of this reality, our worries and concerns haven’t dampened the hope and optimism for the robust recovery of telecom.

Our guest this week is Brett Chester, VP of Marketing for Sitetracker. On March 25, the company published its Telecom Infrastructure Provider Outlook.

The report is based on survey responses from the industry, pre-COVID-19. And it includes updated information from after the outbreak. Both data sets yielded some interesting—and sometimes counterintuitive or contradictory—results.

In this episode, Brett shares some of the surprising findings about growth, margins, project accuracy, hiring, competition, efficiency and meetings.

Brett also talks about the industry response to COVID-19, the risks, and the positive outlook most companies are sharing.

Listen now, and don’t forget to subscribe to future episodes.

And keep an eye out for a new LinkedIn Group called “Telecom Strong.” The group will provide connection, support, and inspiration to the telecom infrastructure industry




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By the numbers: Industry 4.0, 5G, and Wi-Fi 620 Mar 202000:18:43

Our guest this week is Will Townsend, Senior Analyst at Moor Insights & Strategy. He travels the world spending time with enterprise infrastructure providers and operators. So, he understands the technology and the services that get layered over it.

And he’s got solid ideas about what is coming next.

Many of the most disruptive transformations will happen in industries that are still “old school.” Like how ride sharing disrupted the for-hire car industry. And many of the disruptions we can’t even imagine yet.

But we can see signs of what is coming with the newest generation of technology:

Industry 4.0- Cloud and edge computing are already improving manufacturing through wireless connectivity.

5G- Fast throughput and lower latency allow efficiencies like extended Subject Matter Experts. These efficiencies will be cost disrupters that can help employers scale their workforce.

Wi-Fi 6-This next iteration of indoor wireless supports multiple devices and the IoT to create better user experiences.

Will also shares what’s going on with private networks, as well as the job opportunities that will come up even as old jobs disappear.

Listen now to catch up on the latest “by the numbers.” And to hear how these technologies can help us cope with disruptions like COVID-19. And be sure to sign up for future episodes!



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Laying the Foundation for 5G With Chad Rasmussen10 Mar 202000:18:13

If you’re in vertical telecom, you’re familiar with permitting delays and workforce shortages. Your counterparts in horizontal deployments face similar challenges: more applications than governments can handle; uncertainty with regulation, and not enough workforce to install the conduit.

But fiber faces other challenges specific to its underground environment.

This week’s guest is Chad Rasmussen. He’s the President and CEO of the North American division of Cable Runner International.

He explains:

The negative effect small cell fiber applications have on enterprise applications; The outside-the-industry workforce shortages that slow down deployments; and The lack of space in the ROW—where can all that fiber go?

For that last one, Cable Runner takes advantage of an under-utilized existing network of conduit: sewer mains and storm drains. This disruptive technology aims to help support the entire telecom industry.

Listen now to learn how using storm and sewer pipes streamlines the deployment process. And hear Chad’s thoughts tackling the 5G deployment challenges, including the importance of public and private leadership, collaboration, and education



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Cultivating a Culture to Thrive in a 5G World With Dan Leaf, CEO of Leaf Communications03 Mar 202000:18:11

Finding and retaining talent are twin challenges facing our industry. Add in rapid company growth, and those challenges get more critical and severe.

And yet Leaf Communications isn’t struggling, in spite of impressive growth. In fact, candidates actively seek positions within the company.

So how are they doing it?

In this week’s episode, CEO Dan Leaf, shares the key factors to Leaf’s success, including:

Searching for candidates with the right character rather than particular skills. Focusing on internal training (and Leaf’s target ratio). Committing to military recruiting. Giving employees the flexibility, tools, and autonomy, they need to succeed. Managing growth to retain quality of product, service, and culture. Retaining culture and energy through company growth.

Then he digs into what you can do if your culture needs improvement—and what your first steps should be to get the momentum going.

Listen now and be sure to subscribe to future episodes. 



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Breaking Down The Barriers to Fiber Broadband Deployment With Lisa Youngers15 Feb 202000:25:45

Perhaps because much of the time, it’s actually less visible.

We’re talking about the fiber network. And 5G and smart cities cannot exist without it.

In the top 25 U.S. metro areas alone, 5G needs 1.4 million miles of fiber. An estimated $130B-$150B in U.S. fiber investment is needed over then next few years to support the network!

Our guest this week is Lisa Youngers. She’s the President & CEO of the Fiber Broadband Association. The association is seeing growth of fiber across all applications…and we’re just at the beginning of the deployment.

The limits to deployment come from two directions—the barriers to construction and the labor shortage. The Fiber Broadband Association works to tackle them both.

In this episode, Lisa explains the common barriers to deployment. And she describes how the association works with policy makers to ease these burdens.

But having permits without people to build out the plans doesn’t speed things up.

Lisa says one of the association members is short 100 crews. Not people…crews. And other members have shortages as well, so they’re forced to turn down work.

Listen now to hear the creative ways the Fiber Broadband Association and its members are working to overcome these shortages to propel fiber deployment forward.

And be sure to subscribe to future episodes!


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Need For Tower Workers With Todd Shlekeway05 Feb 202000:24:34

Episode 12: How NATE is tackling the 5G Labor Shortage

Guest Todd Schlekeway, Executive Director of NATE

It’s a slow climb to train enough tower technicians. FCC Commissioner Brendan Carr says the U.S. 5G rollout requires 20,000 of them. Unfortunately, that many technicians simply do not exist today. As a result, rollouts are stalling.

This week’s guest, Todd Schlekeway, is well-acquainted with this problem. Todd is the Executive Director of the National Association of Tower Erectors (NATE). And he says not a week goes by without someone calling to ask where they can hire more workers.

There are several hurdles to bringing climbers on board… the heights, the travel, and the competition from the other construction trades.

But a wider reaching problem is the industry hasn’t done a good job of talking about career paths and progression.

NATE aims to change this story.

Todd describes its upcoming initiatives to:

Tell a better industry story to new entrants to the workforce. Reach out to high schoolers who have grown up wireless-savvy to share the story. Work with community colleges and technical institutes to launch programs specifically for our industry. Keep supporting Warriors for Wireless as the organization begins to scale its training.

Beyond workforce training, NATE has a busy 2020. The year marks its 25th anniversary, which will be celebrated at the NATE UNITE conference in Raleigh, NC, February 17th-20th.

Todd shares details about the event, as well as what else is in store for NATE this year.

Listen now and don’t forget to sign up for future episodes!

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NATE’s been an industry leader for 25 years. Executive Director Todd Schlekeway talks about the hurdles to hiring enough climbers, the initiatives NATE’s working on to alleviate the strain, and what’s in store for NATE in 2020. Listen now to this week’s episode!

The State of 5G: Insights & Opportunities with Raghav Sahgal of Nokia02 Oct 202400:22:42

In today's episode of 5G Talent Talk, Carrie Charles is joined by Raghav Sahgal, President of Cloud and Network Services at Nokia. Raghav shares his journey from software developer in India to global business leader, highlighting his focus on translating technology into real-world impact. 

Raghav dives into the current state of 5G, now deployed by over 260 operators in more than 100 countries. He notes that while 5G holds immense potential, market expectations are high, and monetizing this technology is a gradual process, emphasizing that 5G's benefits beyond connectivity, driving digitalization for industries, enterprises, and consumers.

Raghav discusses challenges in 5G monetization, highlighting the role of network APIs and Nokia's "Network as Code" platform in simplifying developers' access to network capabilities. He also points out that while enterprises have advanced in digitalization, industries are catching up, especially post-COVID-19. Nokia is facilitating this through private networks and an ecosystem approach.

Raghav stresses the importance of fair spectrum allocation policies in shaping the competitive 5G landscape. The episode wraps up with insights into his leadership style, focusing on a learning mindset, clear strategy, and empowering teams, and a personal story that underscores his belief in everyone's potential for growth.


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Upgrading Telecom: Software Defined Network Gives Us New Value & Fresh Skills With Steve Canepa30 Jan 202000:25:27

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The future of telecom is much more than an advance from 4G to 5G. The entire industry is being upgraded. It’s no longer just a vehicle for voice and data. There’s a new space for telecoms and businesses to collaborate and create solutions.

This week’s guest is Steve Canepa. He’s IBM’s Global General Manager for the Communication Sector.

He and his team help telecom providers think beyond spectrum and 5G’s benefits. They learn to develop an ecosystem where they can help their business customers create value for their own customers.

In this episode, Steve explains:

  • How the network is part of the business solution for customer experience.
  • The emergence of the telco network as a hybrid cloud platform and the emergence of edge computing and why that’s important.
  • The transition of telecom into a horizontal platform that is software/integration-based, rather than engineering-based.
  • How this open architecture lowers CapEx, OpEx, and other costs.
  • Examples of AI helping workers do their best work.
  • The opportunities for lifelong learning and how collaborating with clients, customers and employees creates a virtuous cycle of benefits.

Don’t miss hearing how the future of technology is changing the industry and the workforce landscape. Listen now and subscribe to future episodes.



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Turning Buzz into Resounding Success With Jay Brown23 Jan 202000:37:09

Culture, Diversity, and Workforce Development. They sound like corporate buzz-speak. And it’s true that some companies only pay them lip service. But for the workplaces that understand, embrace, and implement them, they form the foundation of a strong, stable, and successful company.

Jay Brown, CEO of Crown Castle, talks about how Crown’s focus on each of these have made it a coveted place to work and do business.

In this episode, Jay shares:

The three pillars of Crown’s culture—be real, be accountable, and be an owner—that set employees up to thrive and improve; Why culture isn’t just a one-time implementation—it’s an on-going aspiration; What to consider when merging cultures during an acquisition; The way diversity of thought improves decision making; How removing implicit bias in hiring makes Crown more diverse; The challenges of fully sharing a culture with contract workers; And how focusing on general skills and abilities during hiring rather than specific, trainable, job tasks helps bridge the talent shortage.

Don’t miss out on learning how industry leaders are building their teams and their companies. Listen now and be sure to subscribe to future episodes.

The New Rules of Employee Engagement With Rick Gallegos, CEO of Dale Carnegie Tampa17 Jan 202000:26:22

What does employee engagement really mean? Our guest this week, Rick Gallagos, CEO of Dale Carnegie Tampa Bay, describes it as “discretionary effort.” An engaged employee goes beyond the bare requirements of their job. Unfortunately for most companies, less than 1/3 of employees are engaged—that’s shockingly low!!!

Which means around 70% of employees are on the disengaged spectrum. The merely disengaged do just their job, nothing more. The actively disengaged spread their dissatisfaction throughout your company. This costs you productivity and profits.

Rick says the numbers are tough to move, but you CAN boost your employee engagement levels beyond the average of 30%.

Here are just a few things we talked about:

The 3 drivers of employee engagement (and the challenges leaders face implementing them); The 4 mistakes companies make when trying to boost engagement; The 1 simple thing leaders can start doing today; Behaviors leaders can look for to see if employees are disengaging; What employees can do if they feel disengagement creeping in; How large and small companies need to look at engagement differently; And the surprising age group that is typically the least engaged, and which can cost you the most.

If you want to improve your employee engagement to retain your talent and boost your bottom line, you’ll want to listen to this episode as soon as possible. And be sure to subscribe so you never miss an episode!

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