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TitreDateDurée
Ethical Storytelling in Nonprofit Training: Framework Insights with Diana Farias Heinrich26 Aug 202400:31:16

We often reach for storytelling in our nonprofit training and it’s easy to understand why. Stories evoke emotion, help us connect with each other, and help us learn.

But, there is a wrong and right way to tell a story.

On this episode, Diana Farias Heinrich is sharing her ethical storytelling framework with us so we can tell stories the right way and prevent harm.

As the CEO of Habra Marketing, Diana helps nonprofits use ethical communication strategies and marketing to raise more money.

▶️  Ethical Storytelling in Nonprofit Training: Framework Insights with Diana Farias Heinrich 

▶️ Key Points:
03:59 The importance of stories and how they help us learn
09:50 Telling stories with care
14:20 A framework for ethical storytelling

Resources from this episode:
The Ethical Nonprofit Summit: https://events.ringcentral.com/events/the-ethical-nonprofit-summit/registration
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Diana
Linkedin: Diana Farias Heinrich
Website: habramarketing.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

5 Things to Include in Your Training Project Kickoff19 Aug 202400:15:07

I start every new training project with a sense of hope and excitement. I'm ready to build a lasting relationship with my client and I feel ready because I have a proven plan for my project kickoff. I'm not reinventing it every time I have a new project.
On today’s episode, I want to share that plan with you.
Whether you're a consultant or currently working inside an organization, this approach should work for you. And hopefully, you'll feel excited and hopeful about your projects when you use it.

▶️ 5 Things to Include in Your Training Project Kickoff

▶️ Key Points:
00:58 Starting a new training project with excitement
02:40 5 Things to include in your nonprofit training project kickoff

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

4 Ways Good Instructional Design Can Break Down Silos in Your Nonprofit17 Jun 202400:10:38

As I think about all the challenges nonprofits face, all the burnout nonprofit leaders experience, and all the amazing things they want to accomplish, I am consistently reminded of how important strong trusting relationships really are.
That's why on this episode, I want to explore how good instructional design can break down silos and build those relationships in your nonprofit.

▶️ How Good Instructional Design Can Break Down Silos in Your Nonprofit

▶️ Key Points:
00:58 Why we need to build good relationships in nonprofits=
02:31 How training can support relationship building
03:14 4 Ways to build relationships through training

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Make People Uncomfortable: How Your Nonprofit's Training Can Improve Behavior with Matt Gjertsen10 Jun 202400:24:53

Today’s guest is Matt Gjertsen, former Air Force instructor pilot and founder of Better Everyday Studios. He is giving us an outside perspective on behavior change and bringing some great insights to the nonprofit sector.

Why are we surprised when we want our learners to change something and they don't? 

Behavior change is a funny thing and even a simple change can feel very complex. We have to intentionally design for behavior change at every step in the process.

▶️ Make People Uncomfortable: How Your Nonprofit's Training Can Improve Behavior with Matt Gjertsen

▶️ Key Points:
05:19 The importance of focusing on behavior change in Learning and Development
09:50 The risk of not focusing on behavior change in Learning and Development
14:24 Deciding which behavior to focus on
17:51 Two things an L&D leader can do to make sure their training is creating behavior change
21:16 Getting as specific as possible with the behavior you're trying to change

Resources from this episode:
Take a look at these past episodes on behavior change:
▶️ Episode 16: Use THIS Process if You Want to Create Behavior Change with Training
▶️ Episode 32: 5 Coaching Questions to Spark Behavior Change in Your People Managers

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Matt
LinkedIn: Matt Gjertsen
Website: bettereverydaystudios.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Why Change Initiatives Fail? Should L&D Be Involved in Change Management?03 Jun 202400:09:32

Why does change fail? There are a lot of reasons, but most of them come down to people. And if we're talking about people, L&D needs to be involved.

That’s why on this episode of the podcast, I wanted to share the fastest way to organizational change and explore L&Ds role in change.

▶️ Why Change Initiatives Fail? Should L&D Be Involved in Change Management?

▶️ Key Points:
02:49 Why change initiatives fail
03:49 Creating a strategic people plan
07:33 Should L&D be involved in organizational change?


Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

From 0 to 60 Employees in 4 Years: How this Nonprofit Onboarded and Trained Staff to Scale their Mission with Quilen Blackwell27 May 202400:28:56

In this episode of Learning for Good, my guest, Quilen Blackwell is taking us inside his nonprofit, Southside Blooms. They grew from zero to 60 employees in just four short years. That means they onboarded a lot of staff and learned a lot along the way.

He’s sharing his experience with us, what worked and what didn’t, so you can take a look at your own onboarding program and make sure you're creating a lasting memory that helps your staff feel ready to take on that important role you hired them to do.

▶️ From 0 to 60 Employees in 4 Years:  How this Nonprofit Onboarded and Trained Staff to Scale their Mission with Quilen Blackwell

▶️ Key Points:
05:09 An inner look at the Southside Blooms nonprofit
12:22 Nonprofit scaling challenges
16:26 Onboarding and training staff for success
20:31 Utilizing virtual resources to scale your nonprofit
22:04 Advice for nonprofits creating onboarding programs

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Quilen
LinkedIn: Quilen Blackwell
Website: southsideblooms.com

Connect with Heather
LinkedIn: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

WARNING: Do Not Create a Learning Community Yet (Wait Until You Hear this Episode)20 May 202400:14:00

People love communities. But not all communities are created equal.

I have a learning community and it can be hard. It's not hard to create; that was pretty easy. But it's hard to get people to engage. That's where the work is.

To get better at this, I've been reading books and listening to podcasts about community and I've been reflecting on communities that I'm a part of. I want to share some of the things I've learned.

That’s why in this episode, I give you three tips for creating a thriving learning community in your organization.

▶️ WARNING: Do Not Create a Learning Community Yet (Wait Until You Hear this Episode)

▶️ Key Points:
04:41 Communicating the value of a learning community
08:06 Encouraging learning community participation
09:52 Prioritizing relationships in your learning community

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

New to People Data? Here are the First 3 Things Nonprofit Talent Development Leaders Should Do with Dr. Serena Huang13 May 202400:31:03

In nonprofits, we have limited budgets. This means we need to be able to prioritize the training and professional development opportunities to be created. How do we do this?
With people data.
But what data should we be asking for and how can we use it once we get it? That’s what we’re discussing in today’s episode of the Learning for Good podcast with data expert, Dr. Serena Huang.

▶️ New to People Data? Here are the First 3 Things Nonprofit Talent Development Leaders Should Do

▶️ Key Points:
06:37 What is people data?
10:54 Collecting people data to show training impact
15:15 Using data to solve a problem or answer a question
19:47 High Potential Leadership Development Program data example
24:54 The value of using people data when creating training and leadership development solutions
27:23 Three things learning and development leaders should do with people data

Resources from this episode:
Serena’s LinkedIn Learning Course: The Data Science of Using People Analytics

Data Episodes:
▶️ Episode 59: How to Measure the Impact of Your Training and Development
▶️ Episode 72: How Learning and Development Can Use Data to Create a Greater Impact in Training

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Serena
LinkedIn: Dr. Serena Huang
Website: datawithserena.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Workplace Well-Being: Forget Sporadic Happy Hours and Get a Strategy with Dave Allman06 May 202400:27:40

With burnout at an all-time high and becoming a global trend, you need more than the occasional wellness perk to tackle it.
If well-being in your organization is a top priority for you, but you aren't sure how to move from yoga and happy hours to something more meaningful, then this episode is for you.
I’m discussing how to create a holistic plan for well-being that fits seamlessly into your HR and talent development strategies with well-being expert Dave Allman.

▶️ Well-Being at Work | Forget Sporadic Happy Hours. Get a Strategy Instead

▶️ Key Points:
03:44 Wellbeing@Work in Partnership with Gallup
08:22 Dave’s well-being journey
12:01 The meaning of well-being versus wellness
16:56 Using Wellbeing@Work as an individual
18:47 Using Wellbeing@Work as a nonprofit

Resources from this episode:
Well-Being Episodes:
▶️ Episode 67: A Well-Being Approach to Leadership Development
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Dave
LinkedIn: Dave Allman
Website: wbatwork.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

One Thing I Don't Do When Creating Competency Models29 Apr 202400:12:13

When I create a competency model, there are so many things I look at. The one thing I don’t look at?
Indicators of poor performance.
I’m sure we all already know what poor performance looks like. To me, the lowest behavior you want is one that meets expectations. And everything should just go up from there.
That’s why today we’re discussing why I don't memorialize poor behavior in competency models, and why asset-based competency models work.

▶️ One Thing I Don't Do When Creating Competency Models

▶️ Key Points:
00:58 The one thing I don’t look at when creating a competency model
04:43 Why I don’t memorialize poor behavior in a competency model
07:30 Taking an asset-based approach to competency models

Resources from this episode:
Competency Model Episodes:
▶️ Episode 51: How to Use Your Competency  Model to Develop a Comprehensive Training Program
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

L&D Expert Julie Dirksen Exposes the Real Reason Your Training Flops22 Apr 202400:29:06

Have you ever created a training, only to realize it didn’t have the impact you had hoped? In this episode of the Learning for Good podcast, we explore why training alone often fails to drive lasting behavior change.

My guest Julie Dirksen, author of "Talk to the Elephant: Design Learning for Behavior Change," discusses the limitations of training when systemic and external factors are barriers to change. Julie emphasizes the importance of understanding behavior at an individual level.

We talk about how asking good questions can help identify where learners are and how to meet their needs, whether through education, persuasion, confidence building, or reinforcement.

Changing culture may require investments beyond training. This episode provides a framework for nonprofits to evaluate training effectiveness and foster impact through systems-level interventions.

▶️ L&D Expert Julie Dirksen Exposes the Real Reason Your Training Flops

▶️ Key Points:
02:24  Julie Dirksen’s introduction and background
06:45 Using the elephant metaphor to describe decision-making09:49 Why training often gets blamed for failures
12:20 Systems view and considering external factors that impact training success
18:54 The challenge of making equitable decisions without group-level data
21:46 Knowing where learners are at on the "change ladder"
24:22 The importance of understanding learner motivations, pain points, and system influences on behavior

Resources from this episode:
"Talk to the Elephant: Design Learning for Behavior Change” by Julie Dirksen
Design for How People Learn” by Julie Dirksen
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Julie Dirksen
Julie Dirksen is an acclaimed author and learning strategist who brings behavioral science insights to the design of impactful learning experiences. She has over 20 years of experience creating digital learning experiences for diverse clients ranging from Fortune 500 companies to international NGOs and technology startups.
Link


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

5 Mindset Shifts to Uplevel Your Leadership Development Strategy15 Apr 202400:14:23

We all know the powerful role that mindset plays not only in our personal lives but also in our work. In this episode of the Learning for Good podcast, I explore five essential mindset shifts nonprofit L&D professionals should adopt to uplevel their leadership development strategy.

By redefining how you approach your roles and the potential of your work, nonprofits can better support evolving workforces and create meaningful impact through training and leadership development.

▶️ 5 Mindset Shifts to Uplevel Your Leadership Development Strategy

▶️ Key Points:
01:41 How joining a Crossfit gym led me to a mindset shift
04:11 Introduction of 5 Mindset Shifts to Uplevel Your Leadership Development Strategy
4:38 Mindset Shift #1: You are not just an order-taker
06:47 Mindset Shift #2: Dealing with workforce change
09:37 Mindset Shift #3: Change initiatives
10:41 Mindset Shift #4: Not every effort needs to succeed
11:58 Mindset Shift #5: You are impacting people's well-being

Resources from this episode:
Learning for Good Episode 68 "Is L&D a Last Resort or a First Response?"
"Atomic Habits" by James Clear
"Tiny Habits" by B.J. Fogg
The ADKAR model of change
"Mindset" by Carol Dweck

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Development Lessons from the Olympics12 Aug 202400:20:44

As a training and leadership development consultant, I'm always wondering what we can learn from things around us, like the Olympics.

The Olympics brings together top athletes from around the world as they compete against each other and their best selves. It takes years of practice and dedication to achieve something like this.

We can learn a lot about leadership from the Olympics and I want to share that with you today with special guests Kirk Spahn and Sara Daum.

▶️ Leadership Development Lessons from the Olympics

▶️ Key Points:
02:06 The process that athletes and leaders follow
04:41 Taking the time to celebrate
06:11 Tools that can help shape the future
08:27 Commitment to learning agility
15:40 Connecting to your bigger purpose

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Kirk and Sara
Linkedin: Kirk Spahn & Sara Daum

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

You Might Be Killing Your Team if You Aren't Doing This with Beth Napleton08 Apr 202400:24:38

Effective teams are essential to your nonprofit. I’ve been a part of teams that worked so well together, everything ran smoothly, and there were no major issues. But I’ve also been a part of teams that were the opposite.

So how do we create effective teams?

That’s what we’re exploring on today’s episode with Beth Napleton, an executive leadership coach and consultant who helps senior leaders lead through layers.

▶️ You Might Be Killing Your Team if You Aren't Doing This with Beth Napleton

▶️ Key Points:
02:26 Beth’s background: Helping senior leaders lead through layers
08:17 The biggest killers of a team
09:58 Remedying these team killers
13:25 Finding time and capacity to address organizational development as a leader
18:24 Learning and Development has an important part to play in team development

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Beth
LinkedIn: Beth Napleton
Website: bethnapleton.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

The 3 Unique Audiences Nonprofits Create Training for (And How Instructional Design Can Help Them)01 Apr 202400:13:01

What makes nonprofit training unique to corporate training or government training? While there are a number of things that are different, one thing that I thought would be fun to focus on is the three unique audiences that nonprofits create training for.
These unique audiences come with their own challenges and I’m giving you some tips to overcome those challenges.

▶️ 3 Audiences Unique to Nonprofit Training

▶️ Key Points:
03:00 The three audiences unique to nonprofit training
07:19 Challenges these unique audiences present and how instructional design teams can overcome them

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Three Ways Your Nonprofit Can Use Animation in Trainings with Calvin Dantley25 Mar 202400:19:47

Why do we let our kids watch cartoons like Cocomelon or Bluey? Because they are teaching our kids valuable lessons through animation.

We can do the exact same thing in our nonprofit training. We can use animation to impart valuable lessons to our learners. That’s why I’ve invited Calvin Dantley to join me and share his experience with animation and training.
 
Calvin is a nonprofit L&D leader and an experienced animator, and he has so much good stuff to share with us today.

▶️ Three Ways Your Nonprofit Can Use Animation in Trainings with Calvin Dantley

▶️ Key Points:
03:10 Get to know Calvin Dantley: From sales to L&D animation
06:32 The value animation can add to your nonprofit training
10:26 Three ways your nonprofit can use animation in training
13:14 Barriers to using animation in training and how to overcome them
16:40 One thing you can do now to get started with animation

Resources from this episode:
Here’s the video I mentioned, Systems thinking: a cautionary tale
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Calvin
LinkedIn: Calvin Dantley
Website: cdantley.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Your New Training is Perfect, but... Your Learners Won't Remember It18 Mar 202400:12:20

Have you heard of the forgetting curve?

We naturally forget 90% of what we learn. That's troubling to hear for those of us in L&D. All we think about is helping people learn and creating behavior change from that learning.

How can we do that If learners are forgetting the majority of what we teach them? That’s what we’re exploring in this episode.

▶️ Your New Training is Perfect, but... Your Learners Won't Remember It

▶️ Key Points:
00:58 The forgetting curve
03:51 Making learning relevant
06:33 Making training meaningful
07:19 Making training fun
09:08 Providing wrap-around support

Resources from this episode:
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear
Applying the Laws of Behavior Change to Staff Development
I use Mentimeter to create interactive learning experiences

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.




Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Workforce Development: Using Data to Move from Status Quo to Training Impact with Heather Hiscox11 Mar 202400:29:08

In this episode, I've invited self-proclaimed frustrated changemaker Heather Hiscox to talk about how she uses data to overcome the status quo and boost workforce development.

Heather, the founder and CEO of Pause for Change,  is on a mission to change the way we change the world. I'm so excited to talk with her more about data and what L&D can start to do differently to create a greater impact in training.

▶️ Workforce Development: Using Data to Move from Status Quo to Training Impact

▶️ Key Points:
03:00 Heather’s frustration working in social impact and how it compares to L&D
07:28 Why is it so important to utilize data
10:56 The best ways to capture data
15:50 Using data in your work and the impact it can have on your organization
23:56 Using data to create more impact in training

Resources from this episode:
No More Status Quo: A Proven Framework to Change the Way We Change the World by Heather Hiscox
Check out the two episodes of Possibility Project that Heather mentioned in this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Hiscox
Website: pauseforchange.com and possibilityproject.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Are Your Nonprofit Leaders The Best They Can Be? Your Leadership Skills Might Be Lagging And THIS Is Why 04 Mar 202400:16:48

Are your leaders the best they can be? Or are there areas where they are lagging behind a little bit?
My guess is they're somewhere in the middle.
You probably have leaders who excel and leaders who struggle. And even those who excel probably have room for improvement.
So today we’re talking about why your team’s leadership skills might be lagging and what we can do about it. 

▶️ Are Your Nonprofit Leaders The Best They Can Be? Your Leadership Skills Might Be Lagging And THIS Is Why


▶️ Key Points:
02:45 Unclear expectations for leaders
06:02 Lack of training and professional development
09:09 Ongoing support and reinforcement
10:52 Stress and burnout
12:48 External barriers outside of your leader’s control

Resources from this episode:
2024 HR Trends Report

Competency Model Episodes:
▶️ Episode 51: How to Use Your Competency  Model to Develop a Comprehensive Training Program
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Stress and burnout episodes:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin:


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

The Parental Leave Dilemma: Helping Your Nonprofit Leaders Navigate Time Out of the Office with Lacey Kempinski26 Feb 202400:20:46

If you've ever welcomed a baby into your home, you know how stressful it can be. You don't want to have the stress of what's being left undone at work on top of that.

How do we help our nonprofit leaders navigate time out of the office? That’s what I’m discussing with mission-driven fundraiser, Lacey Kempinski on today’s episode. Lacey is focused on changing the way the nonprofit sector supports parental leave and working parents.

▶️ The Parental Leave Dilemma: Helping Your Nonprofit Leaders Navigate Time Out of the Office with Lacey Kempinski

▶️ Key Points:
03:50 Lacey’s career journey and how having children changed its trajectory
06:39 The parental leave dilemma
10:00 The challenges of parental leave in the workforce
12:32 Solutions to the parental leave dilemma
16:14 Supporting nonprofit leaders who need time out of the office

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Lacey
Linkedin: Lacey Kempinski
Website: balancedgood.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How One Nonprofit's Training Saved a Postpartum Woman's Life with Nonprofit Leader Lauren Wiley19 Feb 202400:31:10

Good training has a real impact on those who receive it. It can shift mindsets. It can build skills. It can change the way your organization works. And that's what I want to share with you today.

Nonprofit leader, Lauren Wiley, shares how one training at her nonprofit impacted the midwives and doulas they train and ultimately the pregnant and postpartum women they serve.

▶️ How One Nonprofit's Training Saved a Postpartum Woman's Life with Lauren Wiley

▶️ Key Points:
03:44 Lauren’s journey from a finance major to a nonprofit leader
15:11 The training and technical assistance that Start Early provides in the state of Illinois
17:51 The importance of a continuous quality improvement process for trainings
24:53 The impact a good training can have on those who receive it

Resources from this episode:
Episode 47: What is the Real Value of Training?

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Lauren
Linkedin: Lauren Wiley
Website: startearly.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is L&D a Last Resort or a First Response? My Tips to Help Build Relationships in The Workplace 12 Feb 202400:11:37

All too often, L&D feels like a last resort in the workplace. We, as L&D, need to be brought in earlier in the process of decision-making. We have experience and expertise to share and we have value to add, and we can help shape that final decision.

In this episode, I’m sharing some tips to help build relationships so that L&D can become the first response in your nonprofit.

▶️ Is L&D a Last Resort or a First Response? 

▶️ Key Points:
05:14 Building relationships between L&D and other teams
06:07 Sharing the value of people development
07:22 Tell AND show others in your business what L&D can do
09:05 Share the business impact of people development

Resources from this episode:
2024 HR Trends Report: https://hr.mcleanco.com/research/ss/hr-trends-report-2024
Episode 59: Measuring the Impact of Your Training with L&D Detective Kevin M. Yates

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Taking A Well-Being Approach to Leadership Development with Loretta Turner05 Feb 202400:24:44

Work is a major contributor to well-being. Your leaders influence the well-being of everyone on their teams. So those leaders become an important part of the conversation. 

That's why I'm so excited to have well-being strategist Loretta Turner as my guest today. We’re exploring how you can take a well-being approach to leadership development. 

▶️ A Well-Being Approach to Leadership Development with Loretta Turner 

▶️ Key Points:
03:21 Loretta’s career journey and unique background in the wellness and well-being sector
06:55 The meaning of a well-being approach to leadership development
10:17 The challenge with traditional leadership development
14:24 Outcomes of a well-being approach to leadership development
17:55 One way to make your leadership development more well-being focused


Resources from this episode:

Check out my other episodes on well-being at work:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger


Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Loretta
Linkedin: Loretta Turner
Website: www.lorettaturner.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Talent Development: 10 Tech Habits for Nonprofit Leaders with Shari Simpson05 Aug 202400:29:22

We have so many tools available for how we design and deliver learning. From project management and identifying learning needs to delivering our learning solutions, we're using tech throughout the process.
Nonprofit L&D pros have very specific tech needs and we often have unique constraints that other organizations don't have. That's why I'm so excited that I got to chat with Shari Simpson about 10 tech habits that will change the way you lead talent development.

▶️  Talent Development: 10 Tech Habits for Nonprofit Leaders with Shari Simpson

▶️ Key Points:
01:29 Nonprofit L&D tech needs
05:38 Shari’s career journey: From the mental health space to a forward-thinking HR leader
09:52 Paylocity: A modern human capital management system
11:50 10 Tech habits that will change the way you lead talent development

Resources from this episode:
Using Data in Talent Development:
▶️ Episode 81: Using People Data to Drive Impactful Professional Development in Your Nonprofit
▶️ Episode 59: How to Measure the Impact of Your Training and Development
▶️ Episode 72: How Learning and Development Can Use Data to Create a Greater Impact in Training

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Shari
LinkedIn: Shari Simpson
Website: askhrswagger.com and paylocity.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

4 Tips to Make a Large Cohort of Learners in Your Nonprofit Training Feel More Intimate29 Jan 202400:11:01
I talk a lot about training as an avenue to create trusting relationships and psychological safety in your nonprofit. But what do you do when the training facilitates a large cohort of learners and it becomes harder to build those relationships?

Today I am talking about what you can do to make those large cohorts of learners feel a bit more intimate.

▶️ How to Make a Large Cohort of Learners Feel More Intimate

▶️ Key Points:
03:49 Breaking a large cohort of learners into smaller groups
05:13 Using technology to facilitate learning
06:30 Providing access to personalized coaching and learning during live sessions
07:29 Ensuring access to additional supports

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

3 Essential Skills for Nonprofit Frontline Managers with Summer Davies22 Jan 202400:31:08

The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need.

That’s why I’m so excited to have Summer Davies, an award-winning leadership development expert with over 15 years of experience, as my guest today. We talk about the 3 basic skills your frontline managers need and how you can develop these skills.

▶️ 3  Essential Skills for Nonprofit Frontline Managers with Summer Davies 

▶️ Key Points:
03:35 Summer’s career journey from equine reproduction to an award-winning leadership development expert
10:51  Why organizations struggle so much with frontline manager positions
03:15 Why frontline managers are so critical to organizations
17:37 The 3 basic skills that all frontline managers should have
22:48 How to develop these critical skills in your frontline managers

Resources from this episode:
Find the two books Summer recommended below


Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective


Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Summer
Linkedin: Summer Davies
Website: www.leader-shop.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Your Staff Prepared To Implement Your New Program or Service? THIS Is How Training Can Help15 Jan 202400:09:18

Let's say you are kicking off 2024 with a new program or service. Are your staff prepared to implement it? Have they had a chance to build the skills and confidence they need? Or will they be struggling to figure things out on the job?

In today’s episode, I’m discussing just how Learning and Development can support your nonprofit as you’re changing program or service offerings. Have a listen to make sure you aren't left wondering whether you should have done more to support your staff during a time of change. 

▶️ Is Your Staff Prepared To Implement Your New Program or Service? THIS Is How Training Can Help


▶️ Key Points:
02:43 Capturing data and listening to experiences and ideas
04:10 Uncovering staff motivation or skepticism related to program changes
05:19 Identifying skills gaps
05:59 Creating trainings
06:28 Creating valuable peer-to-peer connection

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Using Humor to Promote Change Management, Leadership Development & Workforce Development with Gita Kulkarni08 Jan 202400:28:47

Today’s episode is all about humor. I’m not talking about corny jokes or puns, but rather the lightheartedness and energy that you need in your nonprofit to get things done and to help teams work together.
 
My guest, Gita Kulkarni, explains why we need to care about humor and how to use humor as nonprofit Learning and Development leaders. Gita is a humor coach who helps people find and express their sense of humor to be more productive and effective in work and life.

▶️ Using Humor to Promote Change Management, Leadership Development & Workforce Development with Gita Kulkarni

▶️ Key Points:
02:29 Get to know humor coach, Gita Kulkarni
09:56 The psychology of humor and its effect on stress
14:33 Using storytelling for humor as a nonprofit L&D leader
19:55 How nonprofits can incorporate more humor into their existing training and leadership development strategies
23:21 Finding humor within yourself

Resources from this episode:
Take a look at these episodes on play, improv, and well-being:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 36: How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger
▶️ Episode 17: This One Element Changes Everything for Training (storytelling)
▶️ Episode 07: Do THIS and You Will Never Have a Boring Virtual Training Again with Melissa Dinwiddie (play)
▶️ Episode 05: Three Must-Haves in Any Virtual Training (improv)

Join the Nonprofit Learning and Development Collective:
https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Gita
Linkedin: Gita Kulkarni
Website:


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

24 Learning And Development Tips for Nonprofit Pros to Kick Off 202402 Jan 202400:07:49

Hey friend and Happy New Year! Today's episode is a quick one. I wanted to kick off 2024 with something kind of fun and different. I’m sharing  24 tips for L&D leaders.

From knowing your worth as an L&D leader to building relationships with other business units and teams, these tips will help you get 2024 off to a great start. Let’s jump right in.

▶️ 24 L&D Tips for Nonprofit Pros to Kick Off 2024

▶️ Key Points:
01:08 24 Tips for L&D Leaders: Kickstart 2024
02:21 Creating a Theory of Change for L&D
02:40 Identifying competencies and creating career path roadmaps
03:33 The Role of critical, creative, and collaborative thinking in L&D
03:54 Leveraging technology and learning in L&D
05:16 The importance of self-care in L&D
06:20 The Final Tip: Keep Learning

Resources from this episode:

Custom Competency Model Episodes:
▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

End-of-Year Reflection: What Scheduling a Time and a Goal for Reflection Can Do for You And Your Nonprofit Organization26 Dec 202300:11:42

If you're doing a year-end reflection, you need to listen to this episode. 

I have some tips for how to do your time of reflection so that you get the most out of it. Because at the end of the day, I want you to learn from this time of reflection because when you learn from what you've done in the past, your perspective changes for what you can do in the future.

▶️ Once You Reflect This Way, Your Perspective Changes  

▶️ Key Points:
00:58 Reflecting on 2023
04:30 Scheduling a time and goal for reflection
05:37 Reflection questions
9:13 What do you want to do differently in the future?


Resources from this episode:
Listen to the episodes I mentioned in the episode:
▶️ E52: Should You Use Leadership Training or Leadership Coaching in Your Nonprofit?
▶️ E43: Is Learning and Development a Valued Business Partner in Your Nonprofit? Three Ways to Know For Sure
▶️ E36: How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change
▶️ E50: An Inside Look at a Learning and Development Consulting Business


Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Why Setting Clear Expectations May Help Retain Gen Z Staff and Improve Workforce Development18 Dec 202300:10:33

Do you ever feel like you're having two different conversations with someone? It’s like you're saying one thing, and they are hearing something completely different. This happens regularly in our workplaces. Your Gen Z staff are waiting for you to set clear expectations and if you don't, they just might leave.

In this episode, I’m going over three ways we can help ensure clear expectations are set for staff and in turn, increase staff retention. 

▶️ Why Setting Clear Expectations May Help Retain Gen Z Staff in Your Nonprofit

▶️ Key Points:
03:37 How Learning and Development is related to staff retention
05:19 Using a competency model to define expectations
06:09 Developing your nonprofit’s people managers
7:41 Building relationships and trust


Resources from this episode:
Take a look at the YoPro Know ‘The State of Young Professionals Today’ report

Custom Competency Model Episodes:
▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Measuring the Impact of Your Training at Your Nonprofit with L&D Detective Kevin M. Yates11 Dec 202300:33:14

How do we know when we are successful? And how can we actually measure that? I know this can be frustrating, but it can be done. And who better to guide us than today’s guest, L&D Detective, Kevin M. Yates.

I am so excited to have Kevin as a guest,  not only is he the L&D detective and an expert on measurement, but he also has his own nonprofit and we're going to hear about both of those things today. I know you're going to love it and get so much value from what Kevin has to share.

▶️ Measuring the Impact of Your Training  at Your Nonprofit  with L&D Detective Kevin M. Yates

▶️ Key Points:
03:49 Kevin’s career journey in training, learning, and talent development and starting his own nonprofit, Meals in the Meantime
07:38 If your nonprofit isn’t measuring impact, this is where they should start
16:02 Measuring nonprofit impact through KPIs and metrics that already exist in your nonprofit
22:13 Measuring the impact of training in your nonprofit
27:33 Actions that nonprofit Learning and Development leaders can take now to measure training more effectively in the future

Resources from this episode:

To learn more about assessments, check out these episodes:
▶️ Episode 13: Breaking Down the Good, Bad, and Ugly of Diversity Assessments with Dr. Hedy Lemar Walls
▶️ Episode 12: The Secret to Making Leadership Assessments Work
▶️ Episode 11: Three Types of Assessments that Pay Off for Your Hybrid Workforce

To learn more about employee and organization performance, check out these episodes:
▶️ Episode 44: How to Establish a Common Language for Performance
▶️ Episode 27: 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina
▶️ Episode 23: Improving Employee Performance: How I Tailor Staff Development Solutions to Your Organization
▶️ Episode 22: How People Managers Can Improve Employee Performance and Job Satisfaction

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Connect with Kevin
LinkedIn: Kevin M. Yates
Website:


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

One Goal, Two Techniques: How L&D Can Prepare Your Workforce for the Future04 Dec 202300:09:21

The skill sets your staff need  are expected to change by 50% in 2027. That's according to LinkedIn’s 2023 Workplace Learning Report. 50% in just a few short years. With so much changing, Learning and Development has a role to play.

In today’s episode of the Learning for Good podcast, we are exploring two techniques L&D can use to prepare your staff for the future.

▶️ One Goal, Two Techniques: How L&D Can Prepare Your Workforce for the Future

▶️ Key Points:
02:55 Identifying skills for the future
05:48 Allowing staff to build skills for the future

Resources from this episode:
Take a look at LinkedIn’s 2023 Workplace Learning Report

Custom Competency Model Episodes:
▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Culture Change Hard? How to Succeed in 2024 with Rebecca Marchiafava27 Nov 202300:30:43

Culture can be a complex thing and it's what allows you to attract, retain, and develop your staff. That’s why I’m so excited to have Rebecca Marchiafava on the podcast today, to discuss culture change and to help you successfully lead or navigate that change.
Rebecca is the founder of Culture Work LLC, where she consults with organizations to develop healthy environments and improve well-being at work. An experienced speaker, facilitator, and consultant, Rebecca is passionate about building workplaces that are engines of health and well-being.

▶️ Culture Change is Hard - How to Succeed in 2023 with Rebecca Marchiafava

▶️ Key Points:
03:54 How Rebecca's career in trauma-informed care informs her work as an organizational culture consultant
08:02 Signs that your nonprofit workplace culture needs to change
13:21 Challenges a nonprofit might face when creating culture change
18:04 How L&D can help – and its limitations when it comes to culture change
23:09 Tips to navigate a culture change

Resources from this episode:
Episodes on well-being:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Rebecca
Linkedin: Rebecca Marchiafava
Website: culturework.co

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Building Your Leadership Pipeline? 10 Things Nonprofits Should Do When Developing Future Leaders29 Jul 202400:17:10

Getting qualified candidates into the nonprofit leadership candidate pool can be challenging, so we tend to start thinking about our internal candidates. They already know and love our mission so it's logical to want to advance them into these open leadership positions.

But are your future leaders ready?

In this episode, we're going to explore 10 things nonprofits should do to develop their future leaders and build their internal leadership pipeline.

▶️ Building Your Leadership Pipeline? 10 Things Nonprofits Should Do When Developing Future Leaders

▶️ Key Points:
00:58 Are your nonprofit’s future leaders ready?
02:36 10 Things nonprofits should do to help build their leadership pipeline
15:36 L&D can help develop your nonprofit leaders

Resources from this episode:
Competency model episodes:
▶️ Episode 79: Taking an Asset-Based Approach to Competency Models
▶️ Episode 51: How to Use Your Competency  Model to Develop a Comprehensive Training Program
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Join the Nonprofit Learning and Development Collective:
https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Your Organization's Training And Development Project Meetings Are Going to Be VERY Different after THIS!20 Nov 202300:16:10

Have you ever left a meeting thinking that could have been an email? As a nonprofit consultant working on training and leadership development projects, I lead a lot of meetings. And my goal is to make them an effective use of time, every time.

Today, I want to share some ways you can make your meetings more effective. So no one leaves thinking it could have been an email. You’re going to want to take notes during this one!

▶️ Your Training and Development Project Meetings are Going to be VERY Different After This   

▶️ Key Points:
03:32 Identifying your ideal project team
05:33 Scheduling recurring meetings
08:31 Setting project milestone dates
10:13 Setting a meeting agenda
11:53 Making sure the right people are in the meeting
12:55 Email follow-up

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.




Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Three Tips for Running a Global Learning Cohort in Your Nonprofit Organization with Tommy Lee13 Nov 202300:28:07

How do global nonprofits bring people together for a global learning cohort, despite the challenges, for the good of all involved? That's what we're going to explore on today’s episode of Learning for Good with Tommy Lee.
Tommy is a seasoned leader with extensive experience in the areas of faith and work integration, organizational development, and strategic planning and he has a wealth of knowledge on running global cohorts.

▶️ Three Tips for Running a Global Learning Cohort in Your Nonprofit Organization with Tommy Lee

▶️ Key Points:
05:00 Tommy’s career journey and a lesson in getting the job done
13:24 The structure and goals of the global learning cohorts that Tommy is running
17:25 The challenges faced when running a global cohort and overcoming those challenges
22:26 Three tips for someone getting ready to start a global learning cohort

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Tommy
LinkedIn: Tommy Lee
Website: resourceglobal.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Need to Cut Content? How to Work with SMEs Without the Frustration06 Nov 202300:10:12

Most subject matter experts are open to redesigning activities and interactions, but when you talk about cutting content, that can be a challenge because it feels personal.

So how do I navigate situations like these? And what can you do to navigate similar situations as you are working with your subject matter experts? I have three tips to share with you today.

▶️ Need to Cut Content? How to Work with SMEs Without the Frustration

▶️ Key Points:
03:49 Establishing expectations upfront
05:15 Setting clear objectives
07:43 Aligning your deliverables with meetings

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Training: Strategic Planning And How to Prepare Staff for Implementation with Carol Hamilton30 Oct 202300:28:26

One of my favorite things is when a nonprofit comes to me with a strategic plan that specifically mentions developing their people, their staff. But this isn’t always the case. Regardless of whether Learning and Development has been written into your strategic plan or not, it still has a large role to play.

In today's episode, Carol Hamilton and I sit down to discuss the strategic planning process and how you prepare staff to implement it once your nonprofit strategic plan is done. 

▶️ Leadership Training: Strategic Planning And How to Prepare Staff for Implementation with Carol Hamilton


▶️ Key Points:
07:12 The challenges that occur when implementing a strategic plan and how to overcome them
12:20 How training supports the implementation of a strategic plan
19:04 The importance of a custom competency model
23:41 Advice for nonprofits creating training to support strategic planning and implementation
25:48 Advice for nonprofits undergoing a strategic planning process

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Carol
Linkedin: Carol Hamilton
Website: gracesocialsector.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Training vs. Leadership Coaching - When to Use Which Solution in Your Nonprofit Organization?23 Oct 202300:14:18

Depending on your experiences with training or coaching, you might have a preference for one over the other. But should we make organizational decisions based on our preferences?

I'd argue no.

Which is why I wanted to bring this episode to you. It's an episode where we will compare leadership training versus coaching and explore when to use which solution in your nonprofit organization.

▶️ Leadership Training vs. Coaching - When to Use Which Solution

▶️ Key Points:
03:19 Comparing leadership training and coaching
08:34 When to use leadership training
09:36 When to use leadership coaching
11:17 Offering a combination of both leadership training and coaching

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Using Your Competency Model to Develop a Comprehensive Training Program (And Boost Workforce Development)16 Oct 202300:09:34

You know you need a comprehensive training program based on your organization's prioritized competencies. But if you don't know how to get there, it can be overwhelming to start.

This is one of the common questions I get when working with my nonprofit clients to create competency models. It's that now what question.

Today, I want to explore how you can use your competency model to develop a comprehensive training program and boost workforce development.

▶️ Using Your Competency  Model to Develop a Comprehensive Training Program

▶️ Key Points:
02:48 Identifying your focus
03:41 Identifying priority competencies
04:35 Determining learning needs
05:11 Closing the gap between where learners are and where they need to be
07:07 Testing your programs

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Helping Nonprofits Achieve Their Staff Development & Training Goals - Behind the Scenes at Skill Masters Market09 Oct 202300:13:46

We made it! Today is the 50th episode of the Learning for Good podcast and we’re taking a behind-the-scenes look at Skill Masters Market, my consulting business that powers this podcast and helps nonprofits all over the country achieve their staff development and training goals.
I’m also giving you a sneak peek into my plans for the future!

▶️ Behind the Scenes at Skill Masters Market: Helping Nonprofits Achieve Their Staff Development & Training Goals

▶️ Key Points:
03:30 Why I do what I do
06:30 The Learning for Good Podcast
09:09 The top 5 podcast episodes
10:56 Plans for the future

Resources from this episode:
Check out the top 5 Learning for Good podcast episodes:
Episode 26: From Poor Performer to High Achiever? Three Staff Development Solutions to Create Behavior Change
Episode 10: Two Virtual Learning Activities to Develop Collaboration Skills
Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger
Episode 27: 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina
Episode 33: Misconceptions, Barriers, and Solutions to Creating Accessible Learning in a Nonprofit Organization with Dr. Saeide Mirzaei
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Listener Q&A: Addressing Key Nonprofit L&D Challenges02 Oct 202300:22:16

I am so excited for today's episode; it's an Ask Me Anything episode and I've collected some great questions from listeners just like you, as well as from past clients. 
There's one thing you should know. You can ask me anything, anytime.
But in today’s episode, we cover questions on everything from custom competency models and competency assessments to email training for nonprofit organizations.


▶️  Listener Q&A: Addressing Key Nonprofit L&D Challenges 


▶️ Key Points:
03:23 Using a custom competency model to prioritize training
07:33 Where to begin with L&D in small organizations
09:58 The greatest challenges for contemporary trainers
11:23 Making a large training group feel more intimate
13:43 The role of competency assessments in ensuring staff are equipped with the necessary skills to succeed
16:11 How email training works
18:21 How to ensure that training is engaging

Resources from this episode:
Competency Model Episodes:
Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
Episode 20: How to Determine Which Competencies Are Right for You
Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
Episode 18: Four Reasons Your Competencies Don't Work
Competency assessment episodes:
Episode 11: Three Types of Assessments that Pay Off for Your Hybrid Workforce
Episode 12: The Secret to Making Leadership Assessments Work
Episode 41: Not Sure Where to Start with Personalized Learning? Three Tips for Nonprofits
Doing the unexpected in trainings:
Episode 07: Do THIS and You Will Never Have a Boring Virtual Training Again with Melissa Dinwiddie
Episode 36: How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Want L&D Solutions And a Network of L&D Professionals Available 24/7? An Inside Look at the Nonprofit L&D Collective25 Sep 202300:12:32

Today we're getting an inside look at the Nonprofit Learning and Development Collective - a free virtual community for talent management, DEI, and learning and development leaders to share ideas and learn from each other.
I’ll be sharing what the Nonprofit L&D Collective is (and what it isn’t), the value of the Nonprofit L&D Collective, and what exactly goes on inside of it.

▶️ Want L&D Solutions And a Network of L&D Professionals Available 24/7? An Inside Look at the Nonprofit L&D Collective

▶️ Key Points:
01:21 What prompted me to create the Nonprofit L&D Collective
04:48 What is the Nonprofit L&D Collective?
06:05 The value of the Nonprofit L&D Collective
8:15 What goes on inside the Collective

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

What is the Real Value of Training? Real Stories from Learning And Development Leaders18 Sep 202300:20:28

As Learning and Development leaders, we spend so much of our time thinking about training.
Who needs training? What do they need? How will it benefit them? How will it benefit the organization? What is the value and ROI?
Today, I want to explore the qualitative impact of training. That's why I'm bringing the stories of impact from across my network. These are stories that were shared with me by previous guests and listeners just like you and I'm so honored to share them with you here today.

▶️ What is the Real Value of Training? 

▶️ Key Points:
05:43 Getting out of your comfort zone with Danielle Gines
07:08 Not making assumptions with Tim Lockie
09:34 Focusing on a growth mindset with Michelle Velasquez
12:21 The value of coaches with Marnie Van Wyk
14:06 The impact of training on leadership with Kay Meredith
15:38 Applying learning with Alanna Hughes
17:35 Never stop learning with Sonya Perez-Lauterbach

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Guests on LinkedIn
Danielle Gines
Tim Lockie
Michelle Velasquez
Marnie Van Wyk
Kay Meredith
Alanna Hughes
Sonya Perez-Lauterbach

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Why You Should Use Cohorts in Your Nonprofit's DEIB Training22 Jul 202400:10:45

What makes a DEIB training successful?

From meaningful discussion to skilled facilitation, there are a lot of things that make a DEIB training successful. But today, I want to talk about using cohorts in your nonprofit’s DEIB training.

A lot of DEIB trainings are one-off experiences. And if there is more than one training, it's not really set up as a cohort. But I'm a big believer in using cohorts for DEIB training and I’m going to tell you why in this episode.

▶️ Why You Should Use Cohorts in Your Nonprofit's DEIB Training

▶️ Key Points:
00:58 Advancing your nonprofit’s DEIB efforts
03:37 The power of relationships and effective communication
06:37 Why you should use cohorts in your nonprofit's DEIB training

Resources from this episode:
Supercommunicators: How to Unlock the Secret Language of Connection by Charles Duhigg
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Do You Really Need Another Training? Why You Should Proactively Identify Skill Development Opportunities11 Sep 202300:07:54

We need a training.

You've probably been approached by someone in your nonprofit telling you this. They didn't come saying we have a problem, or can you help us? They said, “we need a training.” But we all know that training isn't always the answer. And while we can set up processes to help mitigate how often this happens, it still happens. And this is one reason it's helpful to proactively identify skill development opportunities in your nonprofit.

That's what we're talking about today.

▶️ Why You Should Proactively Identify Skill Development Opportunities

▶️ Key Points:
03:36 Building Cross-Organizational Bonds
04:50 Unveiling L&D's Potential
05:36 Calendar Control
06:19 Empowering Your Team

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill04 Sep 202300:25:13

When I decided to do an episode on identifying learner needs, I wanted to showcase an organization that used multiple approaches and saw results from their work. That's why I've invited Trang Truong-Hill from the YMCA of the USA to join me today to explore a project that we've worked on together as well as many other projects they have going on inside of this nonprofit.
Trang shares how her nonprofit identified what staff needed to be able to do to work with New American communities more effectively. I can't wait to dive into this conversation.

▶️ Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill

▶️ Key Points:
02:13 Trang’s Career Journey
07:49 Unique programs and services that the Y is offering to New American communities
11:46 Identifying learner needs to deliver programs and services more effectively
14:52 Figuring out what to create to further the programs and services your nonprofit already offers
17:51 No matter how effective a program is, you should always be looking for ways to improve it
19:49 Getting feedback from learners

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Trang Truong-Hill
Linkedin: Trang Truong-Hill
Website: ymca.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Creating a Custom Competency Model to Establish a Common Language for Staff Performance28 Aug 202300:08:56

When you say you expect good communication skills, do your staff know what you mean?
Is it verbal communication or written? Do you mean that they are using clear concise language or that the communication is error-free? When you talk about communication, are you talking about with their colleagues, or with organizational partners, or industry leaders?
There are so many ways you can communicate. So how does your staff know what you mean? Are you using the same language?
That’s exactly what we’re going to discuss in today’s episode of Learning for Good.

▶️ Creating a Custom Competency Model to Establish a Common Language for Staff Performance

▶️ Key Points:
03:24 Creating a custom competency model to establish a common language for performance
04:01 What are behavioral indicators?
06:29 Using behavioral indicators as the basis for your Learning & Development strategy

Resources from this episode:
Episode 20: How to Determine Which Competencies Are Right for You
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Learning and Development a Valued Business Partner in Your Nonprofit? Three Ways to Know For Sure21 Aug 202300:08:02

In our house, we have a good couch and an everyday couch. Our good couch is taken care of. And it's lasted for years. Then we have our everyday couch. It's also used to watch movies or lounge around on. But we are a little less careful about spilling popcorn on it and kids jumping on it. This couch is also part of our story, but we don't expect it to last as long.
It's easy to know which couch is more valuable. It's the one we care for. But is it that easy to know if your Learning and Development team is a valued business partner at work? That's what we're going to explore in today's episode.

▶️ Is Learning and Development a Valued Business Partner in Your Nonprofit? Three Ways to Know For Sure

▶️ Key Points:
03:02 Referring team members to Learning and Development when skill gaps are noticed
04:35 Including Learning and Development when senior leaders are making operational decisions
05:15 Proactively identifying what resources Learning and Development needs to support the overall project

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

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