Lead with Culture – Détails, épisodes et analyse

“ People still have their lives and their dreams in the background, and you're getting a portion of that person if you don't invest in all of them.”

In this episode of Lead with Culture, Deenya Craig, Director of Organizational Culture and Engagement at Lutheran Social Service of Minnesota, shares how The Dream Manager Program has transformed her organization. As a certified Dream Manager, Deenya reveals how empowering team members to pursue their dreams has elevated engagement, productivity, and overall workplace culture.

Deenya explores the ripple effects of the program, from helping employees achieve life-changing goals like buying a home and losing weight, to fostering deeper self-awareness and creating a waiting list of eager participants. Deenya shows through heartfelt stories and actionable insights how investing in the whole person can create a thriving culture.

In this episode, you’ll discover:

• How the Dream Manager Program transforms workplace culture
• Stories of growth and the Program’s lasting impact
• Why investing in employee dreams drives success

Discover how to implement The Dream Manager Program:

https://www.thedreammanager.com/

Invest in a coach to achieve your dreams: 

https://www.floydcoaching.com/

Things to listen for:

(00:00) Introduction and emotional breakthroughs

(01:26) Deenya's role and experience

(03:01) Impact on team members

(04:24) Leadership and program expansion

(05:48) Personal growth and certification

(11:52) Dreams and achievements

(23:36) Why do our team’s dreams matter?

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Deenya Craig’s LinkedIn
• Lutheran Social Service of Minnesota on LinkedIn
• Lutheran Social Service of Minnesota Official Website

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube

“Pick one thing that aligns with your purpose—it’s the key to lasting success.”

In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares how to stay motivated and focused on achieving your dreams, whether it’s a new year’s resolution or a long-term goal. Drawing from their extensive coaching experience, Michele and Kate share practical advice on setting SMART goals, celebrating small wins, and staying accountable. Together, they highlight the importance of self-awareness, grace, and choosing the “one thing” that can create a meaningful ripple effect in your life.

In this episode, you’ll discover:

• How to select one impactful goal for your life
• Why celebrating milestones leads to sustained motivation
• The power of accountability in achieving your dreams

Things to listen for:

(00:00) Intro

(01:22) Why resolutions often fail

(04:31) How to choose the “one thing”

(10:40) Gamifying your progress

(15:39) Celebrating small wins effectively

(17:55) The role of accountability partners

(19:22) Giving yourself grace to grow

Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/

Invest in a coach to achieve your dreams: https://www.floydcoaching.com/

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Michele Marquis’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“We want to move the culture, we want to move the business forward. The biggest differentiator is the ability to listen, relate, and solve problems for your team.”

In this episode of Lead with Culture, Charles Banker, President and CEO of Snell Manufacturing, shares his strategies to build a dynamic, people-focused workplace culture. From implementing the Dream Manager Program to achieving an impressive employee retention rate of under 1%, Charles reveals how focusing on listening and relatability has helped Snell Manufacturing thrive, even as it grows through acquisitions. 

In this episode, you’ll discover:

• How investing in culture impacts employee retention and growth
• The value of implementing a Dream Manager Program to support team goals
• Charles’s unique approach to leadership and nurturing a collaborative environment

Things to listen for:

(00:00) Intro

(01:38) Listening and relatability in leadership

(04:11) Snell’s 90-day culture integration strategy

(06:59) Building culture to reduce turnover

(10:42) Inspiring growth with the Dream Manager program

(13:09) Empowering organizations through the Dream Manager program

(15:17) Rolling out the Dream Manager program

(16:43) Top three skills that leaders need today

(18:26) One activity that can help strengthen culture

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Host & Floyd Coaching:

• Kate Volman’s Linkedin
• Floyd Coaching on Linkedin
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter

"Learning for learning's sake doesn't help, the goal has to be to change your behavior."

Anne-Marie Skansi’s lifelong passion for teaching and education led her to a job in organizational development at Ochsner Health back in 2006. Since then, she’s been named VP of Ochsner’s Learning Institute where she and her team have created a library of resources and learning experiences aimed at prioritizing and scaling employee development.

In this episode, Anne-Marie shares how she uses direct feedback to understand the challenges the leaders in her 36,000+ organization face, so she can leverage a combination of internal resources and external programs to support them. Listen in to learn how to build trust and courage on teams, develop and retain talent, and create connections, all while encouraging constraining learning and growth.

In this episode, you’ll learn:

• How to use a combination of internal resources and external programs to develop a robust, scalable development program
• What strategies can be used to retain talent and build team connections
• How to meet the needs of leaders through customized learning experiences

Things to Listen for: 

[04:46] The evolution of leadership

[08:48] Asking the right questions and listening to the answers

[14:49] Combining internal resources and external programs

[22:34] How to scale employee development initiatives

[29:52] Cultivating a culture of learning

[34:56] Measuring success based on feedback

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Anne-Marie’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“The quick answer to quiet quitting is loud firing.”

Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, says that with a smile because he doesn’t want you to simply start handing out pink slips. He sees quiet quitting as a symptom of a deeper problem, and it’s largely up to the leaders of a company to figure out where they went wrong.

In this episode, Kate Volman and Tony discuss the disconnects between employer and employee that lead to them phoning it in at work. Along the way, they dive deep on the importance of aligning an organization’s mission to that of the people within it and why role descriptions are so critical to supporting growth. Listen in to learn how to help employees understand how their work will help them achieve their dreams, so they buy in and show up with their A-game.

In this episode, you’ll learn:

1. Why are 70-71% of workers disengaged, and what can employers do to combat this
2. How can leaders create an environment that helps employees fulfill their dreams and understand the meaning of their work
3. What changes are possible when you create accurate role descriptions that leave room for development and growth

Things to Listen for:

[01:27] Unwavering stats around disengagement

[06:44] Focusing on growing your people

[15:46] Why mission has to be king

[16:38] Role descriptions that stretch employees

[24:47] What would solve for 75% of quiet quitting

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guests:

• Tony Ferraro’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram

“The end game of any review process is to ensure your staff are continuing to grow and develop and to make sure everyone understands the expectations.”

Melissa Preisler and Kristen Humphreys are Co-Founders and Partners at Vita Finance Services. As a company, they are dedicated to providing peace and financial predictability to business owners.

Melissa, Kristen, and their staff crafted that mission statement as a part of their efforts to define and refine their internal culture. In the process of doing so, they realized that the more they grew, the harder it was to make performance expectations clear. They needed a scaleable, repeatable framework.

In this episode, Melissa and Kristen share the impact implementing a scorecard system has had on the growth and development of their people and their business. Listen in to learn how creating a structure and cadence for direct feedback encourages employees to be self-aware and take ownership of their advancement and performance.

In this episode, you’ll learn:

1. How to use scorecards to facilitate employee growth and development
2. The importance of tailoring conversations to the psychology of individuals
3. How creating a framework for feedback lays the foundation for increased self-awareness and ownership

Things to Listen for:

[02:11] Experiences that set Kristen and Melissa up for entrepreneurial success

[07:01] Avoiding ‘shiny object syndrome’

[10:50] Creating a scalable framework for clear expectations

[16:08] Simple but effective scorecards

[18:22] How structure fosters self-awareness and ownership

[27:17] Why you should never stop evolving your processes

[31:36] Skills every leader should work on

[34:14] Final thoughts from Kate

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog
• Vita Finance website

Connect with the Guests:

• Melissa Preisler’s LinkedIn
• Kristen Humphreys’ LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube

“We want people to feel comfortable being themselves, and we want them to know how invested we are in them.”

Travis Snyder has a mission: to take care of TrueScripts’ employees and make sure they feel valued and cared for.

In this episode, Kate Volman talks with Travis about his role as Dream Manager at TrueScripts and how through the program, he has been able to help fund dreams of mission trips, publishing books, and even a first vacation for an employee's brother.

As a full-time Dream Manager, Travis can attest to the program's impact and knows it played a large part in TrueScripts being named the best place to work in Indiana for medium-sized companies in 2022. Listen in for more on how Travis has been able to make dreams come true and create a lasting impact on countless lives.

In this episode, you will learn the following:

1. Why the Dream Manager program is so important to employee culture
2. How TrueScripts is setting the bar for company culture
3. How the Dream Manager program can help people become better role models for their family and friends

Things to Listen for:

[03:58] The uniqueness of having a full-time Dream Manager on staff

[06:24] TrueScripts’ Dreamstorm outcomes

[07:54] The ROI of the Dream Manager program

[12:29] Empowering employees and making them feel valued

[16:20] What Travis is most proud of accomplishing over the past year

[21:05] Final thoughts from Kate

Resources:

Floyd Coaching - https://www.floydconsulting.com/

The Dream Manager Program - https://www.thedreammanager.com/

The Culture Assessment - https://www.floydconsulting.com/culture

Matthew Kelly’s Books - https://www.floydconsulting.com/books

Floyd Coaching’s Blog - https://www.floydconsulting.com/blog

Connect with the Guest:

LinkedIn Travis Snyder - https://www.linkedin.com/in/travis-snyder/

LinkedIn TrueScripts - https://www.linkedin.com/company/truescripts/

Connect with the Host & Floyd Coaching:

Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/

Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/

Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/

Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en

Floyd Consulting on YouTube -

“Leaders are so focused on growing their business, but they need to be more focused on growing their people.”

A dynamic culture is at the heart of seeing ROI from investing in employee engagement. In this episode, Kate Volman talks with Floyd Senior Executive Coach, Michele Marquis about how companies not only measure employee engagement but empower leaders to do even more for their teams.

Michele shares her expert insights on building an environment where employees feel their work makes a difference and their skills are being leveraged. Listen in for ways leaders have seen immediate benefits to prioritizing engagement efforts.

In this episode, you’ll learn:

1. How can companies measure the ROI of employee engagement efforts
2. What are the two types of leaders who are looking to increase workplace enthusiasm
3. What is the role of a Dream Manager and how can it help increase performance and employee wellbeing

Things to Listen for:

[04:49] The importance of culture on employee engagement

[07:16] Measuring employee engagement

[09:01] The ROI of employee engagement and company expectations

[16:07] How employee engagement leads back to dynamic culture

[19:58] The impact of employee development programs

[22:56] Michele’s thoughts as a Dream Manager

[25:21] Final thoughts from Kate

Resources:

Floyd Coaching - https://www.floydconsulting.com/

The Dream Manager Program - https://www.thedreammanager.com/

The Culture Assessment - https://www.floydconsulting.com/culture

Matthew Kelly’s Books - https://www.floydconsulting.com/books

Floyd Coaching’s Blog - https://www.floydconsulting.com/blog

Connect with the Guest:

LinkedIn Michele Marquis - https://www.linkedin.com/in/michele-marquis-9926729/

Connect with the Host & Floyd Coaching:

Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/

Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/

Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/

Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en

Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc

Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/

“You're doing yourself, your company, and your employees a disservice if you aren't doing more to know them better and find out what keeps them awake at night.”

Lonnie Scarborough has been in the banking industry for over 31 years. His role today, Chief Dream Manager and Talent Development Officer at Origin Bank, is by far his most fulfilling.

In this episode, Kate Volman talks with Lonnie shares employee stories to illuatrate Origin Bank’s Dream Manager program. As a champion of the program, Lonnie starts by challenging the company to see employees as whole people so they feel comfortable talking about their lives in an unbiased and confidential environment. and Lonnie’s business leaders positioning from seeing employees as a whole person and allowing them to talk about their lives in an unbiased, confidential environment. Listen in to how Lonnie’s approach has lead to the creation of an award-winning workplace environment.

In this episode, you’ll learn:

1. How caring for your employees improves your customer experience, bottom line, and ratings
2. Why providing employees with Dream Manager, financial coaching, health and wellness coaching, and other resources creates an optimal employee experience
3. The role trust and vulnerability plays in building a strong bond with employees

Things to Listen for:

[01:11] Getting intentional about culture

[03:28] Origin Bank’s Dream Manager Program

[06:23] The importance of trust and confidentiality

[08:40] Dream Manager metrics and how it helps the bottom line

[14:20] Increasing employee engagement through the program

[24:22] Becoming an award-winning workplace environment

[26:19] Final thoughts from Lonnie

[28:11] Final thoughts from Kate

Resources:

Floyd Coaching - https://www.floydconsulting.com/

The Dream Manager Program - https://www.thedreammanager.com/

The Culture Assessment - https://www.floydconsulting.com/culture

Matthew Kelly’s Books - https://www.floydconsulting.com/books

Floyd Coaching’s Blog - https://www.floydconsulting.com/blog

Connect with the Guest:

LinkedIn Lonnie Scarborough - https://www.linkedin.com/in/lonniethedreammanager/

LinkedIn Origin Bank - https://www.linkedin.com/company/origin-bank/

Connect with the Host & Floyd Coaching:

Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/

Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/

Floyd Consulting on Facebook -

"We love the people that work for us, so why wouldn't we want to help them achieve their dreams, personally and professionally, to be the best versions of themselves?”

Chris DeVlieger is a passionate HR professional with over three decades of experience in building great company cultures. Just over five years ago, she implemented Matthew Kelly’s The Dream Manager Program at food manufacturer, The Suter Company and her stories of employee impact are truly inspiring.

In this episode, Chris talks about becoming a certified Dream Manager, how she has implemented the program, and how she measures ROI. Listen in for more on culture intentionality and employee encouragement for honest and open conversations - all leading to positivity and loyalty in the workplace.

In this episode, you will learn the following:

1. How to create a strong culture by empowering employees to pursue their personal and professional dreams.
2. The positive effects of the Dream Manager program on employee engagement, retention, and energy.
3. How to measure the return on investment (ROI) of the Dream Manager Program.

Things to Listen for:

[01:45] The importance of culture

[03:29] Discovering The Dream Manager Program

[08:23] Creating space for employees to be open and honest

[14:21] Measuring the ROI of the Dream Manager Program

[17:03] Advice to leaders looking to incorporate The Dream Manager Program

[19:32] Final thoughts from Kate

Resources:

Floyd Coaching - https://www.floydconsulting.com/

The Dream Manager Program - https://www.thedreammanager.com/

The Culture Assessment - https://www.floydconsulting.com/culture

Matthew Kelly’s Books - https://www.floydconsulting.com/books

Floyd Coaching’s Blog - https://www.floydconsulting.com/blog

Connect with the Guest:

LinkedIn - https://www.linkedin.com/in/christine-devlieger-69106623/

The Suter Company Inc. - https://www.linkedin.com/company/the-suter-company-inc/

Connect with the Host & Floyd Coaching:

Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/

Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/

Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/

Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en

Floyd Consulting on YouTube -