Episode Show Notes:

This week on Kitchen Notes, we’re doing something a little different — and very exciting. For the first time in years, we’re bringing our biggest sale of the year back to Black Friday Week… and today, you’re getting a behind-the-scenes preview of everything coming your way.

After selling our bakery this fall, I’ve finally had the headspace to revamp, rebuild, and expand many of the tools, templates, and programs inside Bakery Business Academy. And next week, we’re rolling out a curated lineup of offers designed to help you:

✨ streamline your production
✨ understand your numbers
✨ start a bakery with clarity
✨ price for profit
✨ build stronger systems
✨ and make 2026 your most profitable, organized, sustainable bakery year yet

In this episode, I walk you through how the 5 Days of Deals will work, what you can expect each day, and how to plan your week so you don’t miss the offers that support your goals.

Whether you’re dreaming of opening a bakery, knee-deep in production chaos, or ready to level-up your systems and profitability — there’s something coming for you.

On this week’s episode, we’re talking…

• What “5 Days of Deals” looks like and how to plan for it
• The types of problems each daily offer is designed to solve
• What to expect in terms of pricing, timing, and availability
• Why some offers are extremely limited (👋 maternity leave!)
• How to decide which deal is right for your goals, stage of business, and budget

MORE INFO:

Our Black Friday Week sale starts:

🗓 Monday, Nov 24 – Friday, Nov 28
⏰ New deal goes LIVE each morning at 6:00am CST
⏳ Each offer is available THAT DAY ONLY from 6am-midnight!
💸 Biggest discounts of the year
🎯 Tools + trainings designed for bakery owners at all stages

None of the purchase links activate until the morning of each deal — but you can preview the entire week right now!

👉 Preview the full Black Friday catalog and daily schedule here:

https://www.bakerybusinessacademy.com/black-friday-2025

Not sure which offer fits your goals?

If you’re torn between two programs or want help choosing based on your stage of business, send me an email! I’m happy to help you pick the best fit.

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Did you enjoy this episode? If so, I’d be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify!

Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

Episode Show Notes:

In this follow-up episode, Molly and I are back to talk about what happened after we sold Spilt Milk. From the nitty-gritty of the transition process to the emotional side of letting go—we’re walking you through what it really looks like to step away from a business & successfully transition it to new ownership.

We also share what’s next for both of us, and what the future holds for Bakery Business Academy.

Spoiler: we're not going anywhere! In fact, we’re just getting started.

Key Takeaways:

• What a business transition period actually looks like (and how it’s nothing like selling a house)
• How we structured our handoff and training plan with the new owner
• What tools, checklists, and systems helped make the transition smoother
• The emotional side of letting go (and how to stay grounded through it)
• What’s next for both of us—and for Bakery Business Academy

If you’ve ever wondered what it’s really like to sell a bakery—or maybe thought about selling yours someday—this one’s for you!

Resources Mentioned:

• Scribe is the tool we use for creating step-by-step PDF guidess
• Follow Molly’s next chapter (and new fitness & wellness biz!) → Whole Her Fitness
• Looking for personalized, 1-on-1 support launching & scaling your bakery business? Read more about private coaching on the Bakery Business Academy website, ➡️ Linked Here
• Have other questions we can answer about the business sale? Email us: hello@bakerybusinessacademy.com

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Did you enjoy this episode? If so, I’d be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify!

Have a question or topic you want covered on a future episode? Send me a message—I love hearing from you!

Ever wonder how a small bakery team can consistently generate over $1 million a year in revenue—without burning out? 

In this behind-the-scenes episode, Meg shares the exact tech tools that help her and co-owner Molly run a lean, efficient, and profitable bakery operation. From point-of-sale systems to payroll, email marketing to order automation, you’ll get a peek into the tools that power their bakery’s success—and learn how to start streamlining your own business, one smart upgrade at a time!

Key Takeaways:

• The full tech stack we use to run our bakery on part-time hours
• How automation helps us reduce admin work and increase efficiency
• Specific tools for POS, accounting, marketing, payroll, timekeeping, and more
• Where to start if you’re overwhelmed and want to implement just one change
• Why choosing the right tools (not the most expensive ones) can be a game-changer

Resources Mentioned in This Episode:

• Shopify
• Zapiet
• Seal Subscriptions
• Order Printer
• A2X for Shopify
• Mailchimp
• QuickBooks Online
• Bill.com
• Gusto
• 7Shifts
• Google Workspace
• Zapier
• Asana
• Zoom
• LastPass
• Linktree

Join the Conversation:
 

Got a favorite tool of your own? Want help figuring out what systems to implement first? Join our free Bakery Business Academy Facebook Group or reach out via email—I'd love to hear from you!

If you've ever pulled your sales report and thought, "We did okay this week... I guess?" — this episode is for you.

In today’s solo episode, Meg walks you through a simple but powerful tool to help you track what’s really going on in your bakery — without fancy software or a finance degree.

We’re talking about the Leading Indicator Scorecard — a weekly habit that gives you more clarity, more control, and fewer surprises at the end of the month. You’ll learn how to identify the metrics that matter most (beyond just sales), so you can catch issues early, spot new opportunities, and build toward your goals with more confidence.

Whether you’re just starting out or looking to get more strategic with your numbers, this episode offers an easy first step.

In this episode, you'll learn:

• The difference between leading indicators and lagging indicators, and why it matters for your bakery
• Simple weekly data points that can tell you whether you’re trending in the right direction
• Meg’s step-by-step advice for building your own scorecard using tools you probably already have
• How to use your numbers to make more informed decisions around staffing, production, marketing, and more
• Info on how to start a repeatable, low-lift habit that helps you stay focused and in control of your business performance

Episode Resources:

• KPI Tracking Episode (Throwback!) 
• Book Mentioned: Traction by Gino Wickman 
• POS Systems Mentioned:
  • Square for Retail
  • Shopify 
  • Hotplate (I kept calling this tool "Hotjar" in the episode ... Hotjar is a different software tool ... the POS system is called Hotplate!)

Episode Summary:

In this episode, we’re breaking down one of the most important—yet overlooked—numbers in bakery business success: your break-even point. Whether you’re feeling stuck, wondering if you can keep your doors open, or just want to make smarter decisions for your bakery’s future, understanding your break-even number is the first step. On this episode, Meg shares why “busy” doesn’t always mean “profitable” and a simple, actionable method to calculate your break-even—even if you’re not a “numbers person.” She also shares real-life stories from Spilt Milk and other bakeries, and practical tips you can use right away to start running your business with clarity and confidence.

In this episode, you’ll learn:

• Why so many bakery owners struggle with making ends meet, even when sales seem strong
• The difference between “busy” and “profitable”—and why it matters
• What the break-even number is, and why it should be your business’s North Star
• How to quickly calculate your own break-even (with simple examples)
• Common pitfalls to avoid when doing these important calculations
• Tips for estimating monthly sales if you’re brand new or have seasonal swings in your revenue numbers
• How your break-even number can guide decisions on hiring, pricing, and growth
• Why monitoring your numbers regularly is absolutely key to staying profitable

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Did you enjoy this episode? If so, we'd be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify!

Have a question or topic you want covered on a future episode? Send me a message—I loves hearing from you!

Episode Summary:

Meg returns to the Kitchen Notes podcast after a six-month break to share what’s been happening behind the scenes at Spilt Milk Pastry and Bakery Business Academy. In this quick catch-up episode, Meg opens up about why she paused the show, exciting new projects underway, and what listeners can expect from Kitchen Notes moving forward—including more frequent episodes, updated resources, and a special invitation to help beta test a brand new bakery recipe costing app.

Whether you’re a longtime listener or new to the podcast, tune in to get up to speed and find out what’s coming next!

Episode Highlights:

• Why the podcast took a pause (and the power of supportive listeners!)
• What’s new at Spilt Milk Pastry:
  • Relaunch of the catering menu
  • New Spilt Milk branded jams, jellies, and frozen products
  • Launch of a new subscription program
• Changes and pivots in the bakery business—letting go of the liquor license and focusing on core strengths
• Behind the scenes at Bakery Business Academy:
  • Curriculum updates for the Bakery Finance Essentials e-course
  • Mini-courses in development: subscription programs, online ordering, and leveraging AI for bakeries
• Progress on the long-awaited Recipe Costing App for bakery owners (and how you can become a beta tester!)
• What to expect from upcoming episodes:
  • Regular new episodes
  • More interviews, practical tips, and community stories
  • Fresh resources for running a more profitable, efficient bakery

Resources or Links Mentioned:

• Bakery Business Academy – bakerybusinessacademy.com
• Bakery Finance Essentials E-Course
• Beta Tester Sign-Up: Interested in testing the new Recipe Costing App? Email Meg at hello@bakerybusinessacademy.com to get in touch!
• Have a question or topic you want covered on a future episode? Send me a message—I loves hearing from you!

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Did you enjoy this episode? If so, we'd be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify!

Episode Summary: Join us on this inspiring episode of Kitchen Notes as we sit down with Amy Smith, the dynamic owner of The Evergreen Southern Kitchen & Gathering Place, a multifaceted Bakery/Cafe & event venue in Bridgeport, Kentucky. Transitioning from a corporate career to entrepreneurship, Amy shares her journey of creating a thriving business that not only serves delectable treats but also stands as a pillar in the community. Discover how Amy's blend of passion, creativity, and strategic business acumen has transformed The Evergreen into a beloved local destination.

This episode was originally recorded in November, 2022

Episode Highlights:

• Amy's Transition from Corporate America: Hear about Amy's shift from a corporate job to running a thriving home bakery, and eventually founding The Evergreen with her family
• The Evergreen's Unique Business Model: Learn about the multifunctional approach of The Evergreen, incorporating a bakery, cafe, gift shop, thriving catering business, and emerging event space that supports local artists. Amy's smart approach to diversifying her business model sets them up for success, despite their "off the beaten path" location
• Community Engagement and Support: Amy discusses the importance of community in the growth and success of her business, especially in a rural setting where "everyone knows everyone"!
• Challenges and Triumphs: Explore the challenges of maintaining a business in a rural area, and how Amy and her team have overcome them to create a thriving community hub at The Evergreen
• Strategic Business Practices: Gain insights into Amy's strategies for diversification and sustainability, particularly through catering & events - smart!
• Seasonal Business Strategy: Understand Amy's approach to seasonal business operation, including taking a break during the slower months to optimize operational efficiency & care for her team
• Marketing and Outreach: Discover how The Evergreen leverages social media & email marketing to reach new customers and engage the community

Resources or Links Mentioned:

• The Evergreen's Website: Visit The Evergreen's website to learn more about their offerings and community events.
• MailChimp: Amy mentioned using MailChimp for email marketing; find more information at MailChimp.

On today's episode, I'm excited to announce a new program we are running starting the week of August 5, 2024 - Bakery Finance Essentials LIVE!

I've been teaching my flagship bakery finance e-course in one form or another since 2019 ... it's gone through many iterations and revisions, and I'm confident it is the most comprehensive & approachable bakery finance e-course out there today. We re-lauched the latest version of the program last month, and now I'm excited to announce that for the first time EVER, we are running a LIVE cohort of the class!

I’ve never run a Live cohort of this course before,  and I'm looking forward to the chance to connect with you all on a deeper level, and to be able to give some more hands-on instruction and work with folks more directly than I’m typically able to do in the self-paced, DIY-version of this course.

I recognize that some folks want a bit more guidance, and an additional component of accountability, that comes with signing up for a Live program. So - if you know that you work better with that added accountability of a guided, group program - then please consider joining us for this live cohort!

To learn more about Bakery Finance Essentials and sign up today, visit:
https://www.bakerybusinessacademy.com/finance

**We discovered while editing this podcast that the episode mentioned with Amy Smith from The Evergreen has actually NOT yet been published! We are working on getting this "legacy" interview episode from November 2022 published - hopefully with an update from Amy - very soon. We will update this page with more info when that episode goes Live!**

Order Up! On today's episode of Kitchen Notes, we're diving deep into your bakery’s ordering process - with a specific focus on reducing friction in the ordering process so you can increase sales. 

From crafting a user-friendly menu to leveraging modern technology for 24/7 ordering capabilities, we explore strategies & techniques to make buying from your bakery as effortless as possible. 

Join us as we discuss practical tips and share stories of real-world implementations that have helped us streamline our customer service process and grow sales.

Resources and Links Mentioned:

• Shopify - An e-commerce platform that can help streamline your online ordering system
• Zapiet - Set up advanced rules and workflows for customer pickup, shipping, or delivery - this is a Shopify app that you'll install on top of your Shopify store
• Hot Plate - A simple & cost-effective online ordering app that's ideal for cottage bakers or those frequently working pop-up events
• Square - A cost-effective POS tool with a robust online ordering platform.
• Listen to More on KPIs: Check out our previous episode focused on tracking key performance indicators, vital for monitoring the effectiveness of your ordering process improvements. 

Join the Discussion: Join our free Facebook Group for bakery owners to continue the conversation about improving your bakery’s ordering process and share your own experiences or questions!

Rate and Review: If you enjoyed this episode, please head over to Apple Podcasts or Spotify and leave a rating or review! Your feedback helps us reach more bakery owners like you 🎉

Visit Us: For more resources on running a profitable bakery, visit Bakery Business Academy.

On today's episode, we dive into a detailed financial review of the first half of 2024. We'll discusses investments, revenue growth, budget considerations, and specific financial metrics that we're keeping on eye on as we grow our bakery. This financial check-up aims to provide listeners with insights on managing their bakery's finances and adapting strategies for continued growth in the second half of the year.

If you run a bakery business, this episode is packed with practical tips and "lessons learned" from our bakery to yours.

Key Points Discussed:

• Revenue Growth: Our total gross revenue increased by 12.5% with a notable rise in both the number of customers and total orders
• Online and In-Store Sales: Online orders grew by 8.25%, while in-store orders saw a significant rise of 16.5%. We discussed how we're using this information to further refine our sales strategy for online & in-store sales, so we can continue to grow and improve
• Average Cart Value: A drop in average cart value from $23.77 to $22.15, with a dip noted more significantly in-store than online - we discussed what these trends mean in the broader hospitality industry, and adjustments we're making to ensure continued revenue growth, despite customer spending behavior dipping.
• Preorder Revenue: Preorders saw an overall increase of 9.3%. We discussed why this was, and what we're doing to continue to grow this revenue stream and continue to maximize pre-order and holiday sales at our shop
• Budget Management: We reviewed a detailed breakdown of budget allocations for cost of goods, labor, and overhead, along with the our bakery's strategic financial management approaches.

To take a peek at the spreadsheet mentioned in the episode, please visit the podcast episode page on the Bakery Business Academy website, linked here:

https://www.bakerybusinessacademy.com/podcast/mid-year-recap-part-2-finance-deep-dive-from-our-bakery-to-yours

On today's episode, we're digging into "Part 1" of a new two-episode series where we look back at the first six months of 2024 - sharing key business updates, financial insights, and unique investments that have shaped the success of our year so far!

Join us as we discuss the projects we've worked on, investments we've made this year, and trends that have influenced not just our bakery but could inspire your own culinary ventures as well. This episode is packed with valuable takeaways for any bakery owner - especially those of you in the retail space or selling DTC!

On Today's Episode, We're Talking About...

• Investments and Updates: The major investments we made in improving & growing our bakery this year, including the hiring of a local muralist to update our interior, new equipment purchases, and more
• Financial Insights: A high-level overview of our financial performance for Q1 & Q2 - more to come in "Part 2" of this series!
• Seasonal Trends and Adjustments: Insights into how seasonal trends affect our business and the strategic adjustments we're making
• Expansion and Equipment: We're looking forward to adding new revenue streams to the business - we made some strategic equipment investments as we prepare for this growth
• Future Plans: A sneak peek into what we expect for the second half of the year and how we’re planning to tackle upcoming challenges

Links & Resources:

• Bakery Business Academy Facebook Group - Connect, Network, & Grow!
• Our biggest sale of the year is happening this month - it's Christmas In July! Click here to learn about the products, resources, online courses, and more that will be available for this 5-day sale event 🎉

Looking Forward: Don't miss out on Part 2 where we'll break down the numbers and delve deeper into the financial aspects of running a successful bakery!

Episode Summary:
In this episode of Kitchen Notes, Meg dives into a crucial topic for bakery owners struggling with profitability: the myth that more sales always lead to more profit. Drawing from personal experiences and lessons learned with her bakery, Spilt Milk, Meg emphasizes the need to deeply understand your costs, price your products correctly with healthy profit margins, create a profit-first budget, and have a plan for monitoring numbers/taking corrective action. She outlines practical steps for understanding and managing your bakery's finances effectively before ramping up marketing efforts.

Key Topics Discussed:

• More sales does NOT inherently mean more profits, if your financial foundation is not solid
• Key signs you are ready to ramp up your marketing efforts, including:
  • You have a deep understanding of your costs, and have priced your products correctly,
  • You have a profit-first budget dialed in, and (ideally) some cash reserves built up,
  • Your business is consistently & predictably hitting profitability targets month-over-month
• When marketing, the importance of being strategic and data-driven to maximize ROI
• Prioritizing investment into key growth areas vs excessive paid marketing
• Building strong financial habits

Resources and Links Mentioned:

• Bakery Finance Essentials E-Course: An online course designed for food entrepreneurs who want to build a profitable and sustainable food business. Learn more about the course, and sign up here >
• Free Facebook Group: An online community for bakery owners to discuss strategies and share insights. Join the group

Actionable Takeaways from This Episode:

• Perform a thorough cost analysis of your products before planning any major marketing initiatives
• Establish clear, profit-oriented pricing and a robust budgeting system
• Regularly review your financial performance and adjust your strategies as needed
• Only ramp up marketing efforts when you have a clear understanding of your financial health and potential ROI

Continued Learning:

Visit Bakery Business Academy for more resources on managing a financially healthy bakery.

Join us next time on Kitchen Notes for more insightful discussions aimed at helping you run a successful and profitable bakery.

Did you enjoy this episode? If so, we'd be very grateful if you'd leave us a rating or review on Apple Podcasts or Spotify!

Episode Description:

Big news—after more than a decade running Spilt Milk, we’ve sold the bakery. In this special two-part series, I’m joined by my sister and co-founder Molly to talk about the journey that led us to this huge decision. This first part dives into the why behind our decision, how the idea came about, and what the early steps looked like.

If you’ve ever wondered what it really takes to sell a business—or if you’ve thought about your own “what’s next?”—you’ll want to listen in.

Key Takeaways:

• Why we decided to sell Spilt Milk—even after our most profitable year ever
• What personal and professional shifts made this the right time
• How we got from “maybe someday” to “let’s do it”
• What we looked for in a buyer (and why it felt so personal)
• The mindset shifts that came with such a major transition

We’re breaking this story into two episodes, so be sure to tune in to Part 2 for more details about the business sale - including how we transitioned the business to the new owners, and what's next for Bakery Business Academy!

Resources Mentioned

• Our amazing bookkeeper, Daliah Fritz, recorded an episode with us on Kitchen Notes! Be sure to listen in for more tips from Daliah about how to manage your business finances ➡️ Listen Here
• Looking for personalized, 1-on-1 support launching & scaling your bakery business? Read more about private coaching on the Bakery Business Academy website, ➡️ Linked Here

Episode Summary:
In this episode of Kitchen Notes, join us as we explore the power of business collaborations to boost bakery sales, expand customer reach, and enhance brand exposure. Discover how partnerships with complementary businesses - whether with taco joints or local florists - can lead to fun and fruitful outcomes. Host Meg Svec shares real-life examples from recent successful collaborations, offers practical tips on setting up your own partnerships, and discusses how to ensure these ventures benefit all parties involved.

Key Topics Covered:

• The benefits of business collaborations for bakeries
• Real-world examples of successful partnerships that we've implemented in our bakery to boost revenue and increase brand exposure
• Practical tips on how to choose the right partners and structure collaborations for maximum impact
• Marketing strategies for promoting collaborative events & how to measure success (you know I love to talk numbers!!)

Resources and Links Mentioned:

• Facebook Group for Bakery Owners: A free online community where bakery owners can share experiences, seek advice, and discuss collaboration ideas. Join the group here.

Join us next time on Kitchen Notes for more strategies on enhancing your bakery's profitability and customer engagement. Don't forget to subscribe on Apple Podcasts or Spotify, and share your thoughts in our free Bakery Business Academy Facebook group!

Episode Summary:
In today's episode of Kitchen Notes, we're diving deep into effective strategies for increasing your bakery's revenue, without the need to expand your menu or invest in new product development. 

Focusing on practical, low-effort techniques, we'll explore how things like minor packaging adjustments, "low-fi" subscription models, and regular sales promotions can significantly boost your bakery revenue. Whether you're operating with limited time or looking for creative ways to engage customers, these bakery sales strategies will help you enhance profitability while keeping your operations manageable.

Resources and Links Mentioned:

• Chickadee Bake Shop Interview: Gain further insights from Katie and Dory on how they successfully implemented a subscription model in their bakery. Listen to the episode here >>
• Revenue, or Pricing Issue?: In this episode of Kitchen Notes from Fall, 2023, we talk about how to identify weather your bakery's profitability issues stem from a revenue / sales issue, or a pricing or spending issue. Listen to the episode here >>
• Facebook Group: Join our free community to share your experiences and learn from fellow bakery owners - Join here

Join us next time on Kitchen Notes for more practical strategies & tips for refining your bakery business strategy to maximum profitability, with minimal hassle. 

Like what you heard on today's episode? Don't forget to subscribe on your favorite podcast platform, and leave a rating or review! It only takes a second, but really helps us reach more listeners and get the word out about our little home-grown podcast :-)

Episode Summary:
In this episode, we're diving into a detailed post-Mother's Day debrief that reveals how to leverage holiday sales to sustain and grow your bakery business. Join us as we explore practical strategies for maximizing revenue during key sales periods, with real-life examples from our recent successful Mother's Day holiday baker promo! 

Whether you're running a bustling retail bakery, are in the thick of online sales, or operate as a "popup" business ... this episode will provide you with actionable tips you can apply to your own business operations, and change the way you think about your finances.

In This Episode, You Will Learn:

• How to analyze sales data effectively to understand your bakery's performance
• How looking at "the numbers" can help you glean valuable insights about market trends, bakery operations, and customer preferences
• Strategies for increasing sales through pre-orders, and the importance of leveraging effective marketing strategies that work for YOUR business
• A reflection on how we can better manage product inventory to meet customer demand (without overproduction)
• The impact of pricing adjustments & marketing on holiday revenue growth
• Tips for using for major sales events to maximize profitability

Resources and Links Mentioned:

• Shopify: A comprehensive platform for managing online sales and point-of-sale transactions. Shopify transformed the way we operate our business, and made it easier than ever to access valuable sales + customer data that we use to run our business smarter. Click here to learn more (use my affiliate link if you'd like to take advantage of Shopify's $1 trial, and get $50 to use in their app store!)
• MailChimp: A tool for enhancing your email marketing campaigns and integrating with your sales systems. 
• Bakery Business Academy's website
• Screenshot of Sales Data: Refer to the show notes on our website (link here) for a visual breakdown of the discussed sales data (note: specific dollar amounts are redacted, percentages are included).
• Attend our FREE bakery finance workshop on June 4, 2024 >>

Connect With Us:

• Facebook Group: Join our FREE Facebook community for bakery owners to share your experiences and learn from your peers! Join here

Don’t forget to subscribe to our podcast on Spotify or Apple Podcasts to stay updated with the latest insights and tips for bakery owners. And, please consider leaving us a rating or review if you like what you hear - thank you!

Episode Summary: In this comeback episode of Kitchen Notes, we delve deep into the personal and professional challenges of running a bakery amidst life's unpredictable swings. Host Meg Svec shares her heartfelt experiences balancing personal challenges & family life with bakery management, and offers insights into navigating the financial and emotional ups and downs of the bakery business. Join us as we explore the importance of "knowing your numbers" and how this knowledge can be a lifeline during turbulent times. Whether you're a seasoned baker or just starting out, this episode is packed with actionable advice to keep your business thriving.

In This Episode, You’ll Learn:

• How personal life events can impact and necessitate pauses or changes in your professional life
• Insights into the hospitality industry’s evolution post-COVID and the associated challenges
• The critical role of financial knowledge and healthy business management routines in navigating business and personal crises
• Practical financial strategies to maintain resilience through economic ups and downs.

Resources Mentioned:

• Bakery Business Academy: For courses and community support for bakery owners. Visit Bakery Business Academy
• Email List: Join our email list for exclusive resources and updates. Sign up here!
• Key Performance Indicators + Tracking Template: Check out this episode for more information about what numbers we track in our business to keep things humming along, and access our useful KPI tracker template!

Links:

• Bakery Business Academy
• Sign up for our Email List
• Attend our FREE Bakery Finance Workshop on June 4, 2024

Connect With Us:

• Website: Visit Bakery Business Academy
• Subscribe: Ensure you're subscribed on your favorite podcast platform to keep up with new episodes!
• Review: Loved this episode? Head over to Apple Podcasts and leave us a rating or review to help spread the word about Kitchen Notes!

Thank you for tuning in to Kitchen Notes. Join us next time for another insightful episode designed to help you elevate your bakery business.

Join me as I look back & reflect on an eventful 2023! 

It's been a year of profound changes and learning for me, both on a personal level and as a business owner. From embracing my role as a parent, to steering our bakery towards new growth with the help of my business partner ... we're unwrapping it all on today's episode! 

Key Highlights:

• The changes we made this year to manage our team more effectively, 
• New tools that have been game changers for giving our team more autonomy and saving time on things like creating schedules, managing shift swaps, and more,
• How we've overhauled our compensation strategies to keep our team motivated and happy. 
• An update on diversifying our revenue streams through new ventures like event rentals, catering, and the growth of our (small) wine program, 
• The personal challenges and joys of parenthood, and how it intertwines with running a thriving small business!

Mentioned Resources:

• 7Shifts for Team Management & Scheduling

Enjoying the podcast? Don't forget to leave us a rating & review on Apple Podcasts or Spotify! Thanks for your support 💖

In today's episode, we're diving deep into the nitty-gritty of managing inventory, and practical strategies for deciding how much product you need to produce at your bakery.

Picture this: it's December, we're knee-deep in the "holiday hustle", & sales are booming.  

Slow down there, soldier! January's peeking around the corner, ready to throw us a curveball. Inevitably, this is a time of the year when sales start to dip...folks are starting new diets, wallets are zipped up tight after holiday spending sprees, and (for us, at least) snowy weather has folks cooped up indoors.

Tune in to today's episode as we spill the tea on understanding your market, decoding the secret language of traffic patterns, and being the neighborhood ninja - ready to tackle any unexpected road closures or crazy weather. We're sharing our playbook on adjusting staffing, ramping up marketing, and fine-tuning your product production. 

We'll talk about managing the fine line between overproducing (hello, waste!) and underproducing (um, missed sales - no thanks!). 

It's a delicate dance, and we're giving you the moves.!

Setting your pars and creating your production plan isn't a "set-it-and-forget-it" deal. We're talking real-time monitoring, keeping tabs on sales data, and adjusting those pars like a bakery boss! We'll even discuss some creative ideas for promotions, when you find yourself with surplus goodies. 

Grab your apron, a cup of something warm, and let's chat bakery business! 

Links to External Resources:

1. Google Peak Times Tool
2. Free Facebook Group for Bakery Owners

In this episode, we dive deep into a common challenge faced by bakery owners: distinguishing between a revenue problem and a pricing problem. Often, bakery businesses struggle to cover their expenses, pay themselves, or grow due to low sales and/or cash flow issues. 

Today, we explore the importance of knowing and understanding your revenue / sales numbers, and discuss some general rules of thumb when it comes to managing your bakery budget - including how much you should plan to spend on things like ingredients, labor, and overhead. 

We also touch on the significance of a profit and loss statement, and the role it plays in helping you identify potential revenue & pricing challenges. By analyzing the percentage of your revenue spent on ingredients and supplies, you can determine whether a pricing adjustment is necessary to maintain profitability.

Resources Mentioned:

Join us for our next bakery finance workshop on October 26th!

To register for free, visit https://www.bakerybusinessacademy.com/workshop

In this episode of Kitchen Notes, we're taking a listener question & diving deep into an essential business finance topic: raising your prices! 

On today's episode, we'll talk about... 

• The various factors that can impact your bottom-line profitability, 
• The importance of understanding your business costs, which includes overhead costs (rent, utilities, etc.), labor costs (employee salaries), and product costs (ingredients and supplies), 
• Regularly reviewing your profit and loss statements, and why this is absolutely crucial for gaining insights into your business's financial health. 
• Determining your "bare minimum" number - the minimum revenue needed to cover essential expenses, and avoid losses. 
• Evaluating demand, sales volume, and customer feedback ... and how these can help identify if it's time to adjust pricing, or focus on increasing revenue 

External Resources mentioned in the episode:

1. Recipe Costing Essentials Course: This quick-hitting e-course provides guidance on how to cost your menu items properly - including a handy recipe costing template you can use to price your baked goods. More details can be found at https://www.recipecostingessentials.com
2. Finance Fundamentals E-Course: Our flagship e-course for bakery entrepreneurs who are ready to transform their business into a profitability machine! Join the waitlist: https://bba.bakerybusinessacademy.com/waiting-list-ff
3. SCORE: Score provides free and low-cost classes for small business owners on various topics, including finance and accounting. You can access their resources at https://www.score.org/

Remember, understanding your bakery's finances and making informed decisions about pricing and revenue can lead to a more successful and sustainable business.

Moira Walker is a former deli owner who turned her passion for pie baking into a successful cottage bakery business. Moira began her business baking pies on the weekends, and selling from a charming roadside stand, using an honor box for payment.

Her business grew through word of mouth, and the support of her local community.

Before long, Moira expanded her business by participating in farmers' markets and networking with other vendors to find new opportunities. 

She discovered the game-changing cheddar pastry recipe during a course at King Arthur and started making savory hand pies, which helped her expand her menu and grow her business even more.

Before long, Moira started putting processes in place around marketing, production, and operations that helped her scale - while staying committed to working from her home kitchen, with no employees. Over the years, she has optimized her production process by using smart planning, labeling, and automation - and has also upgraded her equipment to keep pace with the growing demands for her product.

Her business, Pies By Moira, has a strong online presence on Facebook and Instagram, where she announces her weekly menu and takes pre-orders in advance of the markets she attends.

Moira prioritizes efficiency and sustainability in her solo operation, allowing her to maintain her business from home without the need for employees or a brick-and-mortar location. Despite considering a brick-and-mortar shop before the pandemic, Moira realized that her current setup is ideal for her and allows her to focus on her passion for baking, serving her community, and spending time with her family and grandkids.

Moira's dedication to quality, pricing strategy, and strong relationships with customers have helped her build a thriving business and create a close-knit community of loyal supporters.


You can learn more about Moira here:

• Pies By Moira Website
• Pies By Moira Facebook Page 
• Pies By Moira Instagram

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Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts, Spotify, or your favorite podcast platform! These reviews and listener feedback really help me know what you’re enjoying, and bring you more content that is relevant and helpful to you.

Click here to continue the conversation in our Facebook group for Bakery Entrepreneurs >>

We're back!

It's been a minute since we've posted a new Kitchen Notes episode, and I'm excited to be back at it. Last time I spoke with you, we were talking 2023 goals. Now that we're about half-way through the year, let's check in - shall we?

I'm sharing an update on what's been happening in MY business (Spilt Milk), and some lessons learned. I'm hoping you can find some inspiration and camaraderie in today's update!

Here's what we'll talk about on today's episode:

• Bakery Updates: What's Happening In The Business?
• How we're diversifying our revenue streams this year
• Hiring & Employee Management ... our #1 focus!
• Bakery Business Academy Updates ... Classes, Memberships, Workshops - yay!

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Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts, Spotify, or your favorite podcast platform! These reviews and listener feedback really help me know what you’re enjoying, and bring you more content that is relevant and helpful to you.

For more episodes and to learn more about Bakery Business Academy, please visit https://bakerybusinessacademy.com

The holidays are coming (fast), and your Q4 revenue goals won’t hit themselves.

So let me ask you this:
 👉 Have you actually started planning?
👉 Or are you telling yourself you'll figure it out "next week"?

This week on Kitchen Notes, I’m breaking down the 6 core things every bakery needs to think through before the holiday season hits. 

We’re talking:

✅ The 6 critical areas of holiday planning that every bakery should be thinking about
✅ Why simplifying your holiday menu will make you more money
✅ How to avoid the classic production and inventory headaches
✅ Why your cash flow plan and labor schedule must go hand in hand
✅ What happens when you don’t plan—and how to avoid burnout
✅ Why your packaging, promotions, and contingency plan deserve more attention now (not later)

🔗 Resources Mentioned:

• 🎯 Register for Holiday Planning Bootcamp (Live Workshop on Sept 29)
  
  

Happy New Year!

In this 3-part series, we’ll be sitting down to “hit the reset button” as we start a new year. We’ll take a look back at 2022 to talk about what went well, exciting milestones we achieved as a business, lessons learned, and where we’re headed in 2023.

Today, tune in for Part Three, where we're talking about some of the important pillars that our guiding our goals for the upcoming year, including commitments we are making to our team, our community, and the planet. Here’s a breakdown of what we cover in today’s episode:

1. The Triple Bottom Line: One of my favorite articles that Molly shared with me last year was written back in 2020, but really had an impact on me when I read it. The Triple Bottom Line challenges companies to think differently about how they measure success, and we are heading into 2023 using The Triple Bottom Line as a guidepost for what we hope to achieve this year in business. And be sure to check out the article here >>
2. Our Goals for the New Year: Some of the big milestones Molly and I are hoping to achieve (and some others we don't care about anymore!)

I hope you enjoy today’s episode - thanks for listening! Click here to continue the conversation in our Facebook group for Bakery Entrepreneurs >>

Happy New Year!

In this 3-part series, we'll be sitting down to "hit the reset button" as we start a new year. We'll take a look back at 2022 to talk about what went well, exciting milestones we achieved as a business, lessons learned, and where we're headed in 2023.

Today, tune in for Part Two, where we dig into a few things that could have been better about last year, including some valuable lessons learned we will carry with us into 2023. Here's a breakdown of what we cover in today's episode:

1. Staff Turnover ... Turnover on our team was craaaaaazy high in 2022. This resulted in spending too much money in our labor budget, poor morale on the team that plagued us throughout the year, and a TON of growth to our HR processes. I am grateful for these difficult (although expensive) lessons we learned, and am excited to make PEOPLE a core focus in 2023.
2. Overshot the Labor Budget ... Building off our lesson learned around employee turnover, 2022 was extremely costly from a labor perspective. We overshot our labor budget, which resulted in lower profits for the business. Whenever you overspend in a certain budget category, I think it's important to dig into the "why". Even if a problem couldn't have been avoided, we can still learn from these situations and carry these lessons with as we try to do better next time. I am grateful for these lessons we learned in 2022 and again - super excited to focus more on our PEOPLE initiative in 2023.
3. Stepping Into Leadership Roles ... As our business has grown, Molly and I have had to evolve from generalists who "do it all" in the business to leaders who are focused on execution & growth. We learned a lot in 2022 about stepping back from the day-to-day, and letting our team grow into their roles as leaders. Our team has grown in our ability to communicate effectively & execute toward big goals, while moving quickly and being able to pivot as new challenges arise. This will continue to be a priority focus as the business continues to grow. Again - PEOPLE is a huge initiative for us in 2023, and we are excited to continue growing our team and growing as leaders ourselves!

I hope you enjoy today's episode, and be sure to tune in next time for Part 3 of this 3 part series, where we'll talk about where we are headed in 2023, our goals for the new year, and what we're hoping to accomplish as we realign and continue to grow our business in the New Year.

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Do you struggle with pricing your menu items, and feel there is something holding you back from building a truly PROFITABLE food business … that you actually ENJOY running?

Please join me for our next FREE bakery business workshop on February 7, 2023 -

Profit Boost: The 4 Major Pricing Mistakes Food Entrepreneurs Make ... and How To Fix Them!

During this hour-long workshop, we will be covering:

• The 4 profit-killing pricing mistakes I see food entrepreneurs make on a regular basis …
• WHY these mistakes are SO problematic (even if they seem like no big deal) ...
• AND how to start really addressing & fixing these lethal pricing mistakes in your business, so you can set yourself up for a profitable & successful year.

If you’re working on your menu pricing &  increasing your business profits this year, you will want to get in on this free workshop!

Space is limited, and these free workshops tend to fill up quickly…so be sure to register soon to snag your seat.

For more information or to register for free, please visit BakeryBusinessAcademy.com/workshop.

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Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what type of content you’re enjoying, and b

Happy New Year!

Over the next 3 episodes, we'll be sitting down to "hit the reset button" as we start a new year. We'll take a look back at 2022 to talk about what went well, exciting milestones we achieved as a business, lessons learned, and where we're headed in 2023.

Today, tune in for Part One of this three-part series, where we'll dive into:

1. Our "Million Dollar Year" 🥳 ... Spilt Milk hit an exciting milestone in 2022. It was the first time in the history of our business that we exceeded one million dollars (USD) in revenue!! For whatever reason, this has LONG been a business milestone that I've wanted to hit. In my mind, it felt like a bit of a status symbol in a way (for better or worse!). On today's episode, we'll talk about HOW we achieved that milestone, and some of the lessons learned along the way. I'm also touching on why revenue numbers don't really matter as much as profit, and why comparing YOUR numbers to someone else's numbers isn't a useful exercise.
2. Data, data, data ... You knew we were going to talk about this, right?! If you've been listening to Kitchen Notes for a while, you may already know how big into DATA I am. Molly and I use data to make decisions in our business every single day, and we're always looking for more ways to take the emotion out of business decisions so that we can be as objective and effective as possible in our decision making process. On today's episode, we talk more about why this was such a "win" for us this year, and how you can incorporate this into your business operations if you want to use data to run your business more effectively in 2023.
3. The Team ... Our team about doubled in size in 2022, which is crazy to look back on! We have learned a TON about hiring and building a strong team in the hospitality industry, and I'm proud of all the work we did this year to build a great team. We put a strong foundation in place in 2022 to build on this success next year, and plan to make team building and PEOPLE a core focus in the new year.
4. Our Roles As Leaders ... As our business has grown and matured, both Molly and I have had to do some serious work on ourselves as individuals & leaders in order to run our company well and serve our team most effectively. On today's episode, I talk a little bit about what that has meant to us, and why I'm excited to continue this journey in 2023.

I hope you enjoy today's episode, and be sure to tune in next time for Part 2 of this 3 part series, where we'll talk about what could have been better in 2022, and lessons we'll be taking with us on our business journey as we plan for a successful 2023!

________________________

Our next FREE workshop is on February 7, 2023.  For more information or to register for free, please visit BakeryBusinessAcademy.com/workshop.

Do you struggle with pricing your menu items, and feel there is something holding you back from building a truly PROFITABLE food business … that you actually ENJOY running?

Please join me for our next FREE bakery business workshop on February 7, 2023 -

Profit Boost: The 4 Major Pricing Mistakes Food Entrepreneurs Make ... and How To Fix Them!

During this hour-long workshop, we will be covering:

• The 4 profit-killing pricing mistakes I see food entrepreneurs make on a regular basis …
• WHY these mistakes are SO problematic (even if they seem like no big deal) ...
• AND how to start really addressing & fixing these lethal pricing mistakes in your business, so you can set yourself up for a profitable & successful year.

If you’re working on your menu pricing &  increasing your business profits this year, you will want to get in on this free workshop!

Space is limited, and these free workshops tend to fill up quickly…

If you run a bakery, you know that the fourth quarter can be incredibly hectic. Everybody wants their pastries and treats and goodies for the holiday season. While that usually means a big boost in revenue, it also means a whole lot of work. 

In this episode, we’re talking all about prepping for the holiday season — like how to boost revenue without adding a ton of extra tasks to your already full to-do list. We also get into:

• Maximizing production without taking on too much.
• How offering presales can increase revenue without the extra stress of day-of sales.
• Leveraging e-commerce opportunities.
• Offering gift card promos to boost sales. 
• And so much more!

While blindly running on instinct probably isn’t going to be the best path to a successful business, there IS something to be said about listening to what your gut is telling you. 

In this episode, we’re talking about why when it comes to your bakery business you should listen to that little voice in the back of your head telling you to pay attention — while still looking at the numbers to validate and guide you. We get into:

• Why we believe in trusting your gut and listening to your instincts. 
• How data should be used to validate your gut check whenever possible. 
• What questions you should ask yourself when making business decisions.
• And so much more!

Of all the things we do in our business each month, there’s one thing in particular we find is always worth the time we spend on it — the month end financial review.  

In this episode, we’re sharing our month-end financial review process and sharing how it allows us to put together a strong game plan based on facts based on data. We get into:

• What exactly goes into our end-of-the-month financial review.
• How we prepare for the meeting.
• What highlights we go over when we sit down together.
• And so much more!

It’s time to celebrate! Spilt Milk has been in business for six years and we’ve got plenty of reasons to jump for joy. We opened our retail shop in 2016, and it’s always fun to take a look back at the journey.

In this episode, we’re reflecting back on some lessons learned, friends made along the way, keeping a business running throughout a global pandemic, and our very favorite memories. 

Thank you to all our wonderful customers and supporters for holding our hand on this journey. We love you - and couldn’t do this without you all!

Whether you’re making mind-blowingly gorgeous pastries or out-of-the-world ice cream, many of the principles of running a small business are the same. 

On this episode, we sit down with seasoned pastry chef turned entrepreneur and owner of Pretty Cool Ice Cream, Dana Cree. Dana shares her journey and the lessons she learned along the way, including:

• Figuring out parenthood as a small business owner and building a business that supports flexibility. 
• How wholesale can create a new revenue stream.
• The unexpected bumps along the road to opening a 2nd shop.
• Fostering self-discovery to empower your team. 
• And even more!

Knowing your numbers is a critical piece of bakery business success, but how do you take action to stay on top of things when you notice some gaps in where your money is going? 

In this episode, we’re sharing how we’ve approached tracking slow leaks in our budget. We get into:

• How reviewing your weekly KPI report will help you notice small leaks before they turn into massive holes. 
• Why your refund rate is a number you should be tracking.
• Where we look at our reporting to identify leaks and how we take action. 
• And more!

When it comes to money management, sometimes you just want to bury your head in the sand and avoid it — but friends, it’s time to take a deep breath and rip off the bandaid!

In this episode, we sit down for a chat with financial educator & all-around cool gal Sarah Becker for some real talk on effective money management. 

After ten years as a wedding photographer, real estate investor, and small business owner, Sarah Becker kept hearing the same story from her biz besties over and over again. While outwardly successful in their businesses, they were utterly failing in their financial goals (if they even had financial goals). That's what inspired her to start Becker Talks Money - she believes that money doesn't have to be scary, that curiosity is more important than correctness, and that everyone can become an expert of their own money (with a little help - and that's where Sarah comes in!).

On today’s episode, we dig into…

• Reverse engineering your approach with your finances - get ready for your mind to be blown!
• Why everyone should know their “enough” number
• Defining your money goals - and why this is important to building a business you truly ENJOY running
• Using data to tell the real story of what’s happening with your money
• …And more! 
  
  Episode Links >
• 
  Want to grab Sarah’s “Money Routines Checklist”? Download for free > https://beckertalksmoney.com/money-routine
  
  Follow Sarah on Instagram > https://www.instagram.com/beckertalksmoney/
  
  Visit Sarah’s Website > https://beckertalksmoney.com/

The holiday season may still feel far away, but if you run a bakery, now is the time to get your game plan in place.

In this episode, Meg is giving you a friendly (but firm!) reality check and helping you kickstart your holiday planning before it's too late. Whether you’re a seasoned bakery owner or heading into your very first holiday season this episode is packed with practical strategies, hard-won lessons, and behind-the-scenes insights that will help you turn the busiest time of year into your most profitable — and least chaotic — season yet.

On today's episode, you'll hear:

✅ Why Q4 is the Super Bowl for bakeries — and what happens when you don’t plan ahead

✅ The costly mistake we used to make every year (and the mindset shift that changed everything)

✅ How a streamlined menu can actually boost your sales and your sanity

✅ Real revenue numbers from our bakery’s holiday seasons (yes, we share actual stats!)

✅ What to start planning now — including same-day sales, staffing, gift cards, corporate orders, and more 

✅ How to stop scrambling and build a repeatable, profitable sales system for every holiday

If you've ever ended a holiday season thinking “never again,” this episode will help you rewrite that story — and create a sales strategy that works year-round.

🔗 Links & Resources:

🎓 Register for Holiday Planning Bootcamp  — Our most popular live workshop of the year! Learn the system we use to generate multiple 6-figures in Q4 sales without burning out. 

Registration opens September 15th ... get on the waitlist or sign up here > https://bakerybusinessacademy.com/holiday

In a time where the cost of ingredients is steadily climbing, can you run a bakery AND still make a profit? In this episode, we’re tackling this question from a community member.

We talk about:

•How to adjust when you don’t have a lot of wiggle room in the budget
•Why closely monitoring your budget is critical to profitability
•How to look for opportunities to “do more with less”
•Plus more tips on keep your finances on track! 

Looking for more resources on running a profitable bakery business? Recipe Costing Essentials is our introductory menu costing e-course for bakery professionals, and a great place to start if you are looking to transform your food business finances. To learn more about this program and enroll today, please visit RecipeCostingEssentials.com.

When you run a bakery business, you can always expect the unexpected.

In this episode, we sit down with Connie Brown, owner of The Brown Cow Ice Cream Parlor and Creamery, who successfully made the transition from corporate marketer to ice cream shop owner. 

We talk to Connie about: 

• The desire to create a gathering place for the community.
• How she grew her business and what that evolution looked like.
• Making the leap to bring certain aspects of production in-house.
• Some of her biggest lessons along the way.
• And so much more!

Competition is a reality when you run a bakery business. 

But should you really be worrying & wondering what your competition is up to?

In this episode, we get real about how we deal with “competitors”, as well as sharing:

• Why competition in your area is actually a good thing!
• Why focusing on collaboration and support versus competition is a win / win
• Some key questions to ask yourself when you find yourself worrying about what your competitors are doing

As many of us head into the holiday season, we’re ramping up for a high volume of pre-orders. So how do you make sure you’re ready for the onslaught?

In this episode, we’re talking about how to get your processes for pre-orders nailed down so that you can avoid extra headaches during what is usually a busy time of year. 

We share our experiences (and pitfalls), as well as:

• Why nailing your pre-order process can dramatically increase your revenue.
• How streamlining will help you maximize your ability to take orders.
• What our pre-order process looks like.
• How you may want to handle payments.
• Plus more tips and insights!

Running a bakery business can be a profitable venture, but before you start whipping up your favorite treats, you need to have a plan.

In this episode, we tackle the need for a business plan and why if you want to have a sustainable, successful business, putting in the leg work for a business plan is a must. 

We also talk about:

• Why having a business plan is a key ingredient of success.
• Why revisiting your business plan on a regular basis is important.
• Why researching and coming up with projections is a helpful exercise for building your business plan. 
• What sections we think are the most important to include when writing a bakery business plan. 
• And so much more!

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

Being a parent and running a bakery business can sometimes feel like your very own three-ring circus. 

In this episode, we’re serving up some real talk on how motherhood has impacted us and how we’ve worked to find the right balance that allows us to excel as both parents and business owners. 

We also share:

• Our own journeys becoming parents while running our business.
• Some of the hurdles we’ve had to clear at various stages of motherhood and entrepreneurship.
• How being organized can free up the mental resources you and your team need to operate efficiently.
• And so much more!

When you run a bakery, there are various places where money that you may have planned as part of your profits ends up going out the door. 

In this episode, we’re discussing how discounts, waste, refunds and more can all have an impact on our bottom line. We talk about:

• Which parts of your profit and loss statements should be monitored most closely every month when tracking waste
• Why your food budget is a good indicator of the health of your bakery finances
• Why costing your recipes is imperative to help keep track of where money is going
• And more!

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

The holidays can be a fun and joyful time to be a bakery owner — as long as you keep your wits about yourself and do some planning in advance. We’ve had plenty of highs and lows over the years - so let’s talk about lessons learned!

In this episode, we’re sharing some of our biggest tips & tricks from running our bakery through the holiday season. We’re getting real about some of the challenges we’ve faced (and how we overcame them), as well as:

• Why holidays can be a great revenue booster (if you plan for them in advance!)
• Why having your team queued up in advance is critical
• Why trying to do ALL THE THINGS during the holiday season can be a recipe for disaster
• Why sitting down after your busy cycles and going over what went well and what could have gone better helps create a roadmap for future busy times in your bakery
• And so much more!

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

As sisters who run a bakery business together, we often get questions about what it’s like to work together. Do we always get along? How do we make it work without killing each other?

In this episode, we’re sharing our own experience working with family and some of the ups and downs we’ve had along the way. We also talk about:

• How to keep it professional in the workplace.
• Breaking out of your familial roles.
• Why trust is paramount to making it work. 
  
  

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

When Dick and Jane met over a cookie years ago, they had no idea that years later an idea to put education on an animal cracker would change their entire career trajectory!

In this episode, we’re joined by the founder of the Dick and Jane Baking Company — Dick Held. He shares how a passion for combining nutrition and education went from idea to implementation, and they managed to get their products into school boards across the country! 

We also talk about:

• How simplicity with products has made their growth that much easier & faster
• Why committing to and believing in your idea all the way is a must for success 
• How one small idea that can be replicated can grow into something beyond your wildest dreams!

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

Starting or running a bakery can be thrilling—but it’s also easy to get lost in the daily grind and miss some of the big-picture moves that set you up for success. In this episode, I’m looking back at my own journey and sharing the 9 lessons learned & things I would do differently if I were starting my bakery today.

We're talking about three phases of business growth—Getting Started Right, Laying a Strong Foundation, and Creating Sustainability—so you can take what’s most relevant to where you are now and put it into action.

What You’ll Learn in This Episode:

• Why testing your concept before opening your doors can save you money (and stress)
• How building a local network early can lead to bigger opportunities
• Another love letter to email marketing - and how it can transform your businesses
• Why setting your weekly revenue goals from Day 1 is a game-changer
• How protecting yourself as the owner is just as important as protecting the business

🎧 Grab a notebook or take me along on your next walk—we’re diving deep into the lessons I learned the hard way so you don’t have to.

🔗 Resources & Links Mentioned in This Episode

• 📊 Bakery Finance Essentials – Our signature ecourse for bakery owners & managers who want to build profitable bakery businesses with less stress & overwhelm
• 📧 Email Marketing Masterclass – Join the waitlist for our September workshop!
• 📈 KPI Tracking Episode – Listen to my episode on tracking your bakery’s key performance indicators
• 📚 The Checklist Manifesto by Atul Gawande – A must-read on why processes matter
• 👩‍🍳 Private Coaching with Meg – Work 1:1 to create a bakery growth plan tailored to you

Running a bakery business isn’t all sugar, spice, and everything nice.

But whether the business is in a slow period, you’ve got personal issues going on, or you're just having a plain old bad day, you still have a business to take care of. So how do you walk in and show up for yourself & your team with a good attitude?

In this episode, we’re talking about how to find your motivation when you’re in a slump. We discuss:

• How to lead by example for your team — even on days you’re just “not feeling it”
• How routines & self-discipline can help you start each day off right 
• How the stories we tell ourselves can affect our mindset and attitude
• Why sometimes the right and best answer is to take a break!
• …and so much more

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

Branding is one of those things that’s necessary for your bakery business, but if marketing isn’t in your wheelhouse, you may have no clue where to begin. 

In this episode, we’re having a chat with our friend, photographer Tina Harle of Tina Harle Photography who’s built a thriving business focused on food-related businesses. She shares some of her tips for what bakery owners should pay attention to for their branding.

We also discuss:

• How Tina got into food photography and branding.
• How her work brings value to the small businesses she works with.
• Where social media fits into your branding strategy.
• Her recommendations for getting comfortable showing off what you do behind the scenes.
• And more. 

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

As a bakery business owner, you’re a creative soul and probably have lots of ideas about what you’d like to offer your customers. So … how do you narrow down the choices and figure out what makes the final cut on your menu? And more importantly, how do you make sure your menu is profitable?

On this episode, we’re answering a common question we often get asked — how do I decide what goes on my menu? 

We’re diving into:

• The key questions you need to ask yourself when determining your menu
• The role pricing and costs of goods play in menu decisions
• Why it’s okay to fine tune your menu over time.
• And even more!

Thank you for listening – if you like what you hear, be sure to leave us a rating or review on Apple Podcasts! That helps us know what you’re enjoying and bring you more content that is relevant and helpful to you.

Running a successful bakery requires more than just making fabulous baked goods. Timing, location, marketing, vendor sourcing, staffing and SO much more all need to be taken into account. 

On this episode of Kitchen Notes, we’re joined by our friend, Cindy Summers. She’s the former owner of Sugar Fixé in Oak Park, IL, and now owns Flourish Cake Design - a premium custom cake studio in Chicago. 

We sat down with Cindy to learn some of the best lessons she’s learned along the way on her bakery ownership journey. 

During the episode, Cindy shares:

• Why doing your research and understanding market factors BEFORE you even begin creates realistic expectations.
• How she launched & grew a popular french patisserie, which she then sold to create more space for doing what she loves in her business
• How making connections through mentors in your community can contribute to success. 
• Why allowing ample time before opening means better preparation for both you and your customers.
• Why you can’t plan to do it all yourself, and having a staffing plan is a must. 
• And even more! 

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