Journeys Profile Podcast – Détails, épisodes et analyse

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Journeys Profile Podcast

Journeys Global

Société & Culture

Fréquence : 1 épisode/45j. Total Éps: 16

Journeys Profile is a podcast series featuring regular interviews and conversations with leading buyers and suppliers from the luxury travel marketplace. Brought to you by Journeys Global, a London-based company specialising in tailored events, the podcast reflects our commitment to reshaping the future of the B2B luxury travel sector through meaningful engagement and innovation.

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https://travelquest.com.mx/
3 partages
https://www.houstonfirst.com/
2 partages
https://despalmes.mangias.com/
2 partages

https://mx.linkedin.com/in/patrick-monney-7b05241a9
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https://www.linkedin.com/in/jorge-franz-3b8b2b70/
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https://uk.linkedin.com/in/travel-kelly-forbes
2 partages

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Episode 16: Joseph Marinelli, President & CEO of Visit Savannah

Saison 2 · Épisode 16

dimanche 22 février 2026 • Durée 29:38

Ahead of Journeys North America 2026 to Savannah, Georgia, we sat down with Visit Savannah's President & CEO, Joseph Marinelli.

Joseph looks ahead to our visit and shares what makes Savannah so distinctive - from its 23 historic squares and walkable layout to its boutique hotels, culinary evolution and renowned Southern hospitality. We also hear about the city's distinctive approach to Haunted Hotel tourism!

As always, we ask Joseph to tell us about his own personal travel favourites, including New York's The Plaza Hotel and the stunning Amalfi Coast.

Chapters:

00:00 - Introduction to the podcast and guest Joseph Marinelli
02:58 - Background: Joseph’s role and Savannah’s anniversary celebration
04:25 - What makes Savannah a must-visit destination for travelers
06:24 - Savannah’s evolution: from traditional hotels to boutique experiences
08:31 - Visitor profiles and marketing strategies targeting women and families
10:06 - Savannah’s haunted legends and storytelling traditions
12:20 - Engaging international travelers and fostering hospitality
14:32 - Insider tips: walkability, weather, and local favorites
16:24 - Unique experiences: port ships and city squares
18:56 - Memorable activities for visitors and local surprises
25:54 - Joseph’s personal undiscovered gem: New York City and local museums
29:16 - Favorite hotels and city comparisons: Savannah versus New York
32:51 - Heritage, favorite Italian destinations, and personal travel dreams
33:32 - Closing thoughts and upcoming journeys to Savannah

Links:

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Episode 15: Bardia Torabi, General Manager of 7Pines Ibiza

Saison 2 · Épisode 15

jeudi 23 octobre 2025 • Durée 26:29

In this episode, we meet Bardia Torabi, General Manager of 7Pines Ibiza.

Bardia shares his extensive journey in the hospitality industry, detailing his experiences and insights into luxury hotel management. He discusses the unique offerings of 7Pines and, in particular, 7Pines Ibiza - including the diverse customer profile, and the importance of creating memorable experiences for clients. He emphasises the importance of creating inclusive team cultures and we loved his "Hotel Mama" culture-building approach.

As always, we finish the episode with Bardia's personal travel insights - including his favourite hotel, favourite city and his perfect vacation.

Find out more about 7Pines at www.7pines.com and visit 7Pines Ibiza at 7pines-ibiza.com.

Chapters

00:00 Introduction to Bardia Torabi and 7Pines Ibiza
01:42 Bardia's Journey in Hospitality
03:00 Overview of 7Pines Ibiza
05:19 Customer Profile and Experience
07:23 Differentiating Luxury Experiences
08:20 Engaging with Travel Buyers
10:19 Insider Tips for Guests
11:58 Memorable Customer Experiences
13:46 Creating a Team Culture
15:55 Understanding Customer Needs
17:36 Encouraging Employee Initiative
20:33 Message to Travel Buyers
22:05 Engagement with Travel Agents
23:19 Undiscovered Travel Gems
24:46 Favorite Hotels and Experiences
26:54 Favorite Cities to Visit
27:46 Perfect Vacation Plans

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Episode 6: Keith Waldon of Departure Lounge

Saison 1 · Épisode 6

lundi 23 septembre 2024 • Durée 39:07

In this episode, we meet Keith Waldon, Founder & Director of Luxury Travel Advisors, Departure Lounge. Keith shares his journey in the luxury travel industry, discussing the founding of his company, the importance of kindness and professionalism in business, and the role of technology in enhancing customer experiences. He reflects on post-COVID travel trends, the evolution of customer discovery through social media, and the significance of strong supplier relationships. Keith also shares personal insights about his favourite travel destinations and his vision for the future of travel.

Mentioned in this episode:

Chapters

00:00 Introduction to Keith Walden and Departure Lounge

02:52 The Birth of Departure Lounge

06:08 Culture of Kindness and Professionalism

09:02 Technology and Innovation in Travel

12:00 Post-COVID Travel Trends

14:50 Customer Discovery in the Digital Age

18:05 Supplier Relationships and Partnerships

21:03 Personal Insights and Travel Preferences

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Episode 5: Tristan Dowell of Hyatt Hotels Corporation

Saison 1 · Épisode 5

jeudi 25 juillet 2024 • Durée 53:48

In this episode, we meet Tristan Dowell, Global Vice President of Luxury, Lifestyle & Leisure for Hyatt Hotels Corporation.

Tristan highlights the company's expansion through acquisitions and the development of new brands and properties.

Dowell also introduces Hyatt Privé, an invitation-only program for luxury travel advisors, and discusses the company's commitment to sustainability through its World of Care initiative.

During the conversation, Tristan discusses the resilience of the travel industry and the creativity that emerged during the pandemic. He emphasizes the importance of keeping the conversation and engagement with the industry alive, sharing ideas and experiences. He also highlights trends he's seeing across the industry, including the focus on well-being, the demand for villas and suites, the connection to nature and communities, and the importance of culinary experiences.

He mentions the Miraval brand and its transformational well-being experiences. Dowell concludes by sharing his favourite travel experiences and destinations.

Useful Links:

Tristan's favourite Hyatt hotels are Palacio Duhau Park Hyatt Buenos Aires and Park Hyatt Tokyo.

His favourite non-Hyatt hotel is The Datai in Langkawi

Episode 4: Patrick Monney of Travelquest

Saison 1 · Épisode 4

lundi 8 juillet 2024 • Durée 30:32

In this episode, we meet Patrick Monney of Travelquest.

Patrick and his business partner Hector focus on designing trips to unique and lesser-known destinations, such as Morocco, Uzbekistan, Pakistan, and Algeria. They explore these places themselves to add a personal touch to their recommendations.

Patrick's background as a journalist and dentist gives him a unique perspective on travel. Post-COVID, Patrick explains that people are eager to travel but often prefer familiar destinations. He encourages clients to explore off-the-beaten-path locations and offers personalized trip designs to help.

You can find Patrick on LinkedIn or Instagram and visit his company website at https://travelquest.com.mx/.

Chapters

00:00 Introduction and Background of TravelQuest
01:10 Focus on Unique and Off-the-Beaten-Path Destinations
03:20 Differentiating TravelQuest's Offerings
06:33 Working with Travel Agents and Designing Customized Trips
09:11 Post-COVID Travel Demand and Popular Destinations
11:26 Memorable Trips and Undiscovered Gems
13:31 Market Recovery and Travel Trends
20:28 Attracting Attention from Hotels and Suppliers
24:38 Patrick's Perfect Vacation and Relaxation
27:34 Contacting Patrick and TravelQuest

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Episode 3: Jorge Franz, Houston First

Saison 1 · Épisode 3

jeudi 4 juillet 2024 • Durée 33:22

In this episode, we meet Jorge Franz, SVP of Tourism and Industry Relations at Houston First.

Jorge gives us an overview of Houston First and its role as the destination marketing organization for Houston. He also shares his own background and how he got into the tourism industry.

We then asked Jorge to highlight the diverse offerings of Houston, including Space Center Houston, the Museum District, and the culinary scene.

He emphasizes Houston's commitment to providing unique and memorable experiences for VIP travellers and offers insider tips, such as visiting the Cistern and enjoying authentic cowboy meals.

George also discusses Houston's medical tourism and the city's efforts to highlight African-American history and culture. He finishes by inviting travel buyers to consider Houston as a new destination and emphasizes the importance of the travel industry to the city.

Takeaways

Houston First is the destination marketing organization for Houston, promoting the city as a great place to visit.
Houston offers diverse attractions, including Space Center Houston, the Museum District with its 19 institutions, and a vibrant culinary scene.
Houston provides unique and memorable experiences for VIP travellers, such as behind-the-scenes tours at Space Center Houston and authentic cowboy meals.
The city is a hub for medical tourism, with world-class institutions offering executive medical checkups and specialized departments for international patients.
Houston is committed to highlighting African-American history and culture, offering signature experiences that explore the city's African-American heritage.

Episode 2: Alejandro Roca Rivera from Journeys Global

Saison 1 · Épisode 2

mercredi 24 avril 2024 • Durée 22:45

In this episode, we meet Alejandro Roca Rivera, the Events Director at Journeys Global. We discuss Alejandro's background in journalism and events management, his role at Journeys Global, and the company's focus on organizing targeted events for hoteliers and DMCs in the luxury travel industry.

Alejandro also shares highlights from recent events, such as helicopter rides overlooking Niagara Falls and a bowling outing in Manchester. He mentions upcoming events in Houston and talks about the FAM-meet formula, which aims to foster relationships and trust among participants. Alejandro also shares his favourite holiday experience in Japan and his love for his hometown of Ferrol in Galicia, Spain.

I said to Alex, we'd place a link to the Visit Galicia tourism website - so here it is.

Key Takeaways

Alejandro Roca Rivera has a background in journalism and events management and is currently the events director at Journey's Global.
Journey's Global organizes targeted events for hoteliers and DMCs in the luxury travel industry, focusing on building relationships and increasing sales.
Recent event highlights include helicopter rides overlooking Niagara Falls and a bowling outing in Manchester.
Upcoming events in Houston will feature visits to the Space Center, lunch with an astronaut, and a baseball game at Minute Maid Stadium.
Alejandro's favourite holiday experience was a volunteering trip to Japan, and his favourite city is his hometown of Ferrol in Galicia, Spain.

Keywords

events, travel industry, luxury travel, hoteliers, DMCs, targeted events, FAM-meet, helicopter rides, bowling, Houston, Galicia, Spain

Episode 1: Micaela Giacobbe from Journeys Global

Saison 1 · Épisode 1

mardi 23 avril 2024 • Durée 14:42

In this episode, we meet the founder of Journeys Global, Micaela Giacobbe and we learn more about the objectives of the Journeys Profile series.

As Micaela explains, Journeys Profile is a podcast series featuring interviews with executives from the luxury travel industry.

We'll also learn more about the company behind the podcast, Journeys Global. Micaela and her team specialise in creating tailored, niche events around the world using cutting-edge tools and techniques to encourage meaningful interactions between attendees. The 2024 calendar includes events in London, Manchester, North America, and Dubai.

Micaela also outlines "the fam meet way" concept -- a blend of B2B meetings and familiarization trips, it's an approach that helps establish long-lasting relationships between travel buyers and suppliers.

Finally, we discover Micaela's own travel preferences, including her favourite city, her best place to work remotely, and we ask if she has a favourite airport...

Takeaways

Journey's Profile is a podcast series that interviews executives in the travel industry to gain insights and trends.
Journeys Global specializes in creating tailored, niche events around the world using cutting-edge tools and techniques.
The spring calendar includes events in London, Manchester, North America, and Dubai.
The fam meet concept, a blend of B2B meetings and familiarization trips, helps establish long-lasting relationships.
The podcast and videos can be found on journeys.global, where testimonials from past events are also available.
Micaela's favourite holiday experience is Costa del Sol in Spain, and her favourite city is Turin, Italy.

Keywords

Journey's Profile, Journeys Global, travel industry, events, niche events, meaningful interactions, spring calendar, fam meet concept, B2B meetings, familiarization trips, podcast, videos, testimonials, Costa del Sol, Turin

Episode 14: Marcello Mangia, President & CEO of Mangia's Resorts

Saison 2 · Épisode 14

jeudi 18 septembre 2025 • Durée 45:05

In this episode, we're talking with Marcello Mangia, CEO and President of Mangia Resorts. Marcello shares insights into the evolution of his family business, the impact of COVID-19 on the hospitality industry, and the changing definition of luxury in travel. He emphasises the importance of authenticity in guest experiences and the company's commitment to training staff to provide exceptional service. Marcello also discusses the unique offerings of Mangia Resorts, including culinary experiences and the company's mission to create memorable vacations for guests.

Chapters

00:00 Introduction to Marcello Mangia and Mangia Resorts
01:32 Marcello's Journey in the Travel Industry
04:30 Transformations Post-COVID and Company Growth
10:05 Redefining Luxury in Hospitality
15:28 Training for Authentic Hospitality Experiences
19:57 Showcasing Mangia Resorts' Unique Offerings
26:33 Engaging with Travel Buyers and Agents
32:06 Demand Trends in the Travel Market
34:08 Message to Travel Agents and Buyers
36:26 Personal Travel Experiences and Insights

Takeaways

Marcello Mangia is the CEO of Mangia Resorts, a family business founded in 1973.
The company has transformed from a small travel agency to a major player in the hospitality industry.
Post-COVID, the company has grown significantly, becoming five times larger than before.
Luxury in hospitality is evolving, focusing more on authentic experiences rather than just hardware.
Training staff to provide authentic and memorable experiences is a key focus for Mangia Resorts.
The company is investing heavily in upgrading its hotels to five-star standards.
Culinary experiences are a significant part of the guest experience at Mangia Resorts.
The demand for travel is changing, with a longer season and evolving customer preferences.
Marcello emphasizes the importance of creating memories for guests during their vacations.

Episode 13: Journeys Sustainability Masterclass with Kelly Forbes of A'ARU Collective

Saison 2 · Épisode 13

jeudi 4 septembre 2025 • Durée 45:15

In this episode, Kelly Forbes, founder of the A'ARU Collective, shares her extensive background in luxury travel, her transition into hotel sales, and the inspiration behind her company.

A'ARU focuses on curating sustainable luxury travel experiences that prioritise meaningful connections and authentic local interactions.

Kelly discusses the evolving expectations of luxury travellers, the importance of sustainability in the industry, and how A'ARU aims to bridge the gap between luxury and responsible travel.

She emphasises the need for hotels to align their values with those of their customers and the growing demand for experiences that foster connection and well-being.

Takeaways

Kelly Forbes has 25 years of experience in luxury travel.
A'ARU Collective was inspired by the need for sustainable luxury experiences.
The importance of building relationships with customers post-booking.
Luxury travel is evolving to focus on meaningful experiences.
Sustainability in travel is about more than just certifications.
Travelers are increasingly seeking authentic local interactions.
The demand for multi-generational travel experiences is growing.
Customers want to align their values with the hotels they choose.
A'ARU aims to provide a concierge experience that enhances travel.
Mental health and well-being are becoming key factors in travel choices.

Chapters

00:00 Introduction to Kelly and the A'ARU Collective
02:44 Transitioning to Hotel Sales and Representation
07:38 Understanding the Concept of Sustainable Luxury
13:17 A'ARU Collective's Unique Offerings
18:45 Inspiring Stories of Sustainability in Hospitality

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Journeys Profile Podcast – Détails, épisodes et analyse

Détails du podcast

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