Explorez tous les épisodes du podcast Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals
| Titre | Date | Durée | |
|---|---|---|---|
| Ep. 101 | Why Your Inventory Numbers Are Always Off (And What to Do About It) | 17 Jun 2026 | 00:25:07 | |
This week's episode was sparked by a really great question posted in the Veterinary Inventory Management Facebook group, and honestly, it's one I hear all the time: Why are my inventory numbers never accurate, even for something as simple as ear cleaner? If you've ever felt like your inventory is completely out of control and you're not sure where to even start, this one's for you. We dig into the two main "levers" that affect your inventory accuracy in your practice management system: inventory coming in (your receiving process) and inventory going out (how things are sold and deducted). Understanding which lever is the problem is the key to actually fixing it, and it gives you a way to troubleshoot that doesn't feel so overwhelming. Here's what we cover:
Whether you're brand new to inventory management or you've been at this for years and still feel stuck, this episode will give you a grounded, practical starting point. Links & Resources Mentioned:
FOLLOW OR CONTACT US: | |||
| Ep. 100 | The Leadership Secret That Turns Struggles into Superpowers with Ron Sosa | 12 Aug 2025 | 00:45:58 | |
Our veterinary office practices are built on control or conformity, but this very special episode of “The Inventory Nation Podcast” focuses on a different priority: connection. Join host Nicole Clausen for a fascinating conversation with Ron Sosa, a certified veterinary practice management expert, all about neurodiversity in the workplace and the transformational results that can occur when leaders incorporate inclusivity. It’s all about simple measures to incorporate things like sensory regulation, psychological safety and collaboration. With more than two decades of experience in the field, Ron has seen first-hand the power of Universal Design to reshape how we do business every day. He shares with us some basic tools that veterinary offices can deploy to support neurodiverse individuals – and the staff at large. “We create systems for conformity and – let’s face it – people are not all the same,” says Ron, who is both a certified coach and Executive Director of the Uncharted Veterinary Conference. “All people are unique and that’s why we need to move to a human-centered approach.” Don’t’ miss this lively look at the simple steps all veterinary practices can take to support efficient inventory management that also promote harmony and productivity across the workplace! Nicole wraps up the episode by highlighting the business – and human – incentives behind inclusivity: “Connection and a sense of belonging is really at the root of what we need as humans. And we humans often spend more time in our workplaces than we do anyplace else!” Click here to learn more about Ron’s forthcoming book, "Rewriting the Rules: A Leadership Model for a Neuroinclusive, Human-Centered Workplace." What’s your Inventory Management Superpower? Time to find out. Take Nicole’s quick, fun quiz at this link! Rather not learn inventory management through trial and error, you don’t have to! Vet Logic is here to provide you streamlined systems that eliminate the overwhelm. Click here to get started! WHAT YOU’LL LEARN:
FOLLOW OR CONTACT US: | |||
| Ep. 99 | For When Your Stressed... A Calming Guided Meditation | 16 Sep 2024 | 00:22:15 | |
SUMMARY: Welcome back! We’re so glad you can join us for this very special – and very important – episode of The Inventory Nation Podcast. Because she’s been there, Host Nicole Clausen knows intimately how the stress of managing inventory can wreak havoc. That’s why she has chosen to devote this episode to an amazing form of self-care: Meditation. Tune in to learn how to divert high anxiety into total relaxation through the simple act of bringing mindfulness. Our host invites you to take a thoughtful, non-judgmental pause. Catch your breath, let the noise in your brain go and feel your body ease into peace in this present moment. You’ll hear – and experience – in real time what it’s like to be taken on a journey through guided visualization. It’s a great strategy for transforming feelings of overwhelm or frustration when the sometimes thankless work that is inventory management is getting you down. We want you to take care of yourself and this is one simple, free, effective way to do just that! So join us … and relax! Big news! Inventory Management for Veterinary Professionals is here! Nicole Clausen has poured all her knowledge and experience into a brand-new book you won’t want to miss. Inventory professionals of all kinds will love the tools, strategies and practical examples compiled in this one-of-a-kind compendium, available now at this link. It’s a collection of tips, tricks and positive reinforcement Nicole wanted but couldn’t find when she was first starting out! Would you like to learn more about Vet Care Logistics’ Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.
FOLLOW OR CONTACT US: | |||
| Ep. 98 | Behind the Scenes of Writing My First Book: Inventory Management for Veterinary Professionals | 13 Sep 2024 | 00:23:50 | |
Episode Summary: Welcome back to another episode of the Inventory Nation podcast! In this special edition, host Nicole Clausen takes you behind the scenes of her first-ever book, "Inventory Management for Veterinary Professionals." Nicole shares her heartfelt journey—from conceptualizing the book to the challenges she faced during the writing process and her ultimate inspiration. The book, designed to be accessible and neurodivergent-friendly, addresses the common struggles faced by inventory managers in the veterinary field. Nicole dives deep into the writing and editing process, emphasizing the different learning styles her book caters to, and how she incorporated fun and practical elements to make inventory concepts more engaging. Whether you're a novice just stepping into inventory management or a seasoned veteran looking to refine your skills, this book promises to be a constant companion filled with strategies, real-world scenarios, and best practices. Key Takeaways:
Notable Quotes:
FOLLOW OR CONTACT US: | |||
| Ep. 97 | Optimizing Your Inventory COGS with Emmitt Nantz | 11 Jun 2024 | 00:38:56 | |
SUMMARY: “Don’t shoot for minimization or maximization. Shoot for optimization!” So says our expert and co-founder of Inventory Ally, Emmitt Nantz, on this episode of Inventory Nation. Host Nicole Clausen welcomes this leader in the field of veterinary operations improvements to explain why Cost of Goods Sold (COGS) is currently a high priority and how systems have evolved to increase efficiencies. In particular this conversation highlights the power of harnessing predictive data analytics to locate that sweet spot we all want when it comes to having not too much, and not too little, but JUST the right amount of inventory. It’s a driver of profit and frees up resources for more important things like pay raises, bonuses and capital improvements to our practices. Learn how tools like Inventory Ally and the Inventory 911 Toolkit streamline operations, initiate incremental improvements, reduce inventory reactivity and systematize product replenishment. “We want to strive for perfection because it sounds like, well, perfection,” says Nicole. “But actually what we want to strive for is excellence and (inventory) guardrails are what give us that excellence.” Join our host in welcoming a systems wizard ready to help us take control and strike that balance! Visit this link if you’d like to learn more about Inventory Ally or schedule a demo. Start unlocking savings and unleashing your veterinary practice’s full potential today! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link.
ABOUT OUR GUEST: Emmitt Nantz is a co-Founder and visionary leader at Inventory Ally, a cutting-edge inventory management software solution designed specifically for veterinary hospitals. By leveraging the latest technologies and industry insights, Inventory Ally equips veterinary teams with the tools they need to achieve unparalleled efficiency, cost savings, and improved patient care. FOLLOW OR CONTACT US: | |||
| Ep. 96 | COGS Mini Series: What Should Your Inventory Costs/COGS Be? | 21 May 2024 | 00:26:47 | |
When it comes to managing Cost of Goods Sold, it’s critical to have a strategy for tracking and reducing expenditures – which is why our Veterinary Care Logistics community always has lots of questions on the topic! It’s also why we’re all about COGS on this episode of Inventory Nation when Host Nicole Clausen shares her step-by-step approach to securing your clinic’s all-important bottom line. We’re looking at how to define your clinic’s operational profile and understand the best practices necessary to put your team on solid ground. It’s after that, says Nicole, that inventory managers can really start to dig deep and pinpoint why costs might be high, where adjustments to spending versus revenue can be made and how to bring your overall equation into perfect balance. Managing COGS isn’t just about trying to spend less! The Holy Grail of COGS combines both reducing expenditures and generating revenue for your entire veterinary clinic’s long-term bottom-line health. Get the overview of what factors determine your practice’s individual profile and which key performance indicators to track. Not for nothing, Nicole has been dubbed “the COGS Queen” by her admirers. Tune into this breakdown and you’ll know why – and be inspired to keep coming back for more! Don’t forget that June 5th is Inventory Manager Appreciation Day! Celebrate that person who keeps things humming along at your veterinary practice – even if it means celebrating yourself! Would you like to learn more about Inventory 911 Toolkit, our blueprint for helping inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: | |||
| Ep. 95 | Lessons I Learned the Hard Way as a Beginner Inventory Manager | 30 Apr 2024 | 00:43:36 | |
How did our host, Nicole Clausen, come to be a thought leader for veterinary practices nationwide? On this episode of The Inventory Nation Podcast she shares with us her origin story and lessons learned on her professional journey from logistical overwhelm to veterinary clinic management mastery. We are learning about the “aha” moments and highly successful systems Nicole developed through trial and error, along with roadblocks we can all expect to encounter along the way. You’ll hear about Nicole’s Top 5 Inventory Gamechangers – practices that she initiated after hard-won lightbulb moments as an inventory management newbie. Don’t miss out on predictable speed bumps and things to remember as you take on this highly challenging – but equally rewarding – role. And remember: Your inventory management systems won’t be perfect right out of the gate. But you WILL reduce chaos and improve quality of life for everyone across your veterinary practice. So be kind to yourself, keep the faith and take notes from Nicole – someone who has been there and is ready to show you the way!
ABOUT VCL: Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: | |||
| Ep. 94 | My 3 Favorite Ways to Know When Hospital Supplies are Low | 29 Aug 2023 | 00:23:10 | |
What is it about “back to school” season? It just feels like a great time to start fresh! And if you’re a veterinary inventory manager, that probably means taking control of unnecessary guesswork – and stress! Nicole Clausen, host of The Inventory Nation Podcast, gets us started with a strategy for reliably managing reorder points. You’ll learn about tried-and-true methods for keeping your inventory operation running smoothly, with some help from things like reorder tags, bins, or shelf labels. Find out about simple – but game-changing – ways to establish best practices and preserve your peace of mind. Much of it comes down to what works best for your team’s culture and with the flow of your daily veterinary procedures. If you’re looking for a terrific step-by-step approach, consider trying Nicole’s Reorder Tag Magic. It’s an online course that walks you through how to implement various options, secure your team’s buy-in and ensure your system’s long-term success. (The course is only $9 and includes all kinds of videos, templates, and other amazing resources!) Managing the goods our practices consume and dispense is a never-ending job, but there are ways to ease that burden. Small measures make for big reasons to celebrate the support inventory managers provide their practice team and patients every single day! Are you up to date on everything Veterinary Care Logistics has to offer? Click here to learn about our 1:1 consulting and strategic services, online education, and certification options, and to keep up with Nicole’s upcoming programs! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. Do you have any feedback or stories to share about what works (and doesn’t) in your practice? Nicole loves hearing from you, so please reach out to her @Instagram or via this email. KEY QUOTES:
FOLLOW OR CONTACT US: | |||
| Ep. 93 | How to Remove Financial Barriers to Care with Aimee St. Arnaud | 15 Aug 2023 | 00:35:33 | |
SUMMARY: There it is: The dreaded “payment due in full at time of service” sign at your front desk. For many pet owners it can make the difference between seeking treatment and walking away. Sad, uncomfortable conversations about the financial bottom line are a huge cause of burnout for care providers, but it doesn’t have to be that way! Our special guest on this episode of Inventory Nation is sharing a systematic approach to tailoring a clear, flexible financial strategy that fits your particular practice’s values and resources. Curious to know more about what the Open Door Veterinary Collective is all about? You can find out about all their resources and partnerships at this link. You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. KEY QUOTES:
ABOUT VCL: Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: | |||
| Ep. 92 | Are you the Purr-fect Inventory Manager? How & Why Inventory Matters | 11 Jul 2023 | 00:28:26 | |
On this jam-packed episode of Inventory Nation our Host Nicole Clausen is reminding us why we do what we do and how to answer that all-important question: Am I doing a good job? You’ll learn why it’s important to establish a baseline and how to put in place objective measures to assess the health and functionality of our inventory management systems. We don’t want to wear rose-colored glasses, for sure, but inventory managers also tend to be super-hard on themselves, which doesn’t help anyone! The goal is to acknowledge our impacts, celebrate the victories and put in place processes (like reorder tags or practice system software) that keep our practices running smoothly and profitably. Efficient inventory management pays real financial, practical and even emotional dividends for vets, technicians, support staff and – most of all – our patients! And if you’ve ever felt like you don’t quite know where you fit into your practice or the job seems thankless and overwhelming, we’ve got you! Nicole is sharing on this episode some wonderful affirmations that speak directly to inventory managers – the very specific challenges we face as well as the many reasons we have to recognize a job well done!
Don’t miss our upcoming FREE July 18th webinar. It’s all about how to keep your practice management system accurate, including Nicole’s processes and tips to maximize your software and therefore your valuable time! To register, just click this link.
You might also want to check out Vet Care Logistics’ new Reorder Tag Magic course. It’s your step-by-step guide to the process and lifetime access costs just $9. Learn more here.
Finally, stay tuned for our upcoming multi-part series focused on all things COGS – Cost of Goods. You won’t want to miss it!
Would you like to learn more about our Inventory 911 Toolkit, a step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! FOLLOW OR CONTACT US: | |||
| Ep. 91 | What to Do When Your DVMs Want ALL the Options | 20 Jun 2023 | 00:26:26 | |
Here’s a scenario you may have experienced (and stressed over): Your DVMs seem to want ALL the options on the shelves and right NOW! On this episode of Inventory Nation our host, Nicole Clausen, shares a systematic framework to help you navigate what’s already in stock, massage the flow of products and create ordering procedures to accommodate (but not over-provide for) the demands of your practice. For many care providers, an understandable (but unnecessary and unhelpful) scarcity mindset can overwhelm good planning. That’s where our job as analytical, well-informed inventory managers comes into play. We are able to explain the implications of carrying unpaid goods over long periods of time, the risks of expirations and tying up money that could better be used elsewhere. You’ll learn about steps to take and processes to put in place that will provide guardrails (and boundaries!) when you’re feeling pressured to make decisions that aren’t documented, data-backed or fully informed by the kinds of financial realities they don’t teach in vet school! If you’d like to learn more, Nicole offers an entire module to help inventory managers keep that delicate balance – between satisfying what the team wants with what the practice truly needs and can manage effectively – to the good of all, patients included! It’s not too late to nominate yourself or someone you want to honor for Inventory Manager of the Year 2023! Just visit this link to find out lots more about how to submit your candidate (self-nominations welcome!) for well-deserved recognition as well as great gifts courtesy of our sponsors, Epicur Pharma and VetCove, and unlimited access to all of Nicole’s classes! And stay tuned for Nicole’s upcoming July webinars, including content focused on keeping your inventory management system accurate and how to lower your COGs. Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy, and confidence? Click here! You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 90 | Going from Selling 2 in a Month to 17 in a Day -- What to Do Next! | 05 Jun 2023 | 00:18:02 | |
We’ve all experienced it – those unpredictable surges in demand that come out of nowhere and throw us totally off our game. On this episode of Inventory Nation, Host Nicole Clausen walks us through this unsettling scenario. More importantly, she’s giving us a methodical approach to figuring out why these spikes happen and how (with a little planning) we can stay ahead of the curve. Given how hard we work to keep our systems running smoothly and everything readily available for our teams – whenever and in whatever quantity they need – it can be very frustrating when a totally unforeseen, seemingly random run occurs. Suddenly a certain medication or critical supply has been completely depleted. The cupboard is bare. Talk about a stressful situation – one we all want to avoid! You’ll learn on this episode about three key questions to ask when navigating those big spikes and how to get buy-in from your team to help keep things on track. With just a little bit of detective work, some good communication and a flexible plan, your practice can adapt quickly and ride out the inevitable fluctuations in demand that can stress even the most organized and on-top-of-it inventory management systems. And remember: Grace is an important component of even the most “perfect” of office protocols and procedures. You can’t plan for everything, but you can at least learn some great strategies to help anticipate and manage through the storm!
It’s here! Inventory Manager Appreciation Day is on June 7th, so take a moment to celebrate you and all you do for the community! Please also visit this link to find out lots more about nominations (including self-nominations, which are encouraged) for our Inventory Manager of the Year Award. There will be not only well-deserved recognition but also great gifts courtesy our sponsors, Epicur Pharma and VetCove, and unlimited access to all of Nicole’s classes!
Have a funny story about a random demand surge that caught you off guard? Please share your experiences and top tips with Vet Care Logistics @Instagram, @Facebook or via our email.
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 89 | 11 Tactics for Helping Your Team to Enter Charges Correctly | 23 May 2023 | 00:29:06 | |
Do you have an inventory management hero? Or maybe you’re the unsung hero? This episode of Inventory Nation introduces something brand new from Vet Care Logistics: Inventory Manager Appreciation Day, which this year takes place on June 7th and will also mark the opening of nominations for Inventory Manager of the Year! So stay tuned for accolades as well as exciting gifts for our honorees! Host Nicole Clausen is also giving us the run-down on her Top Tips for keeping your inventory systems running smoothly (and accurately). You’ll learn about simple, but powerful ways in which to work more effectively with your team to enable, monitor, assess and backstop data related to ordering, tracking and sharing. The savings to your practice can be significant and it’s great for team morale since – to paraphrase the bestselling self-help author Brene Brown – clear is kind! Hope these 11 strategies for bundling, recording and selling inventory inspire you to up your data accuracy game and if you put any of Nicole’s tips into practice, please let us know! We’re always tweaking systems and community feedback is a big part of evolving the methodology!
Don’t forget to visit Vet Care Logistics at this link for more information about upcoming events, like our new June 7th Inventory Manager Appreciation Day and award nominations!
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 88 | Getting Your Inventory Set Up with Inventory System Deep Dive | 25 Apr 2023 | 00:21:01 | |
Overwhelmed? Confused? Sometimes even waking up at night with inventory anxiety? Nicole Clausen, host of the Inventory Nation Podcast, well remembers having exactly those feelings when she was just starting out – and wishing she had a comprehensive resource.
Ready to start sleeping like a baby? Click here to join the Inventory System Deep Dive, Nicole’s latest exclusive offering for the inventory management community. Enrollment is open with a special $200 discount available until registration closes at midnight on April 28th.
You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 87 | 5 Inventory Things that Shouldn't Be Normalized in Vet Med | 18 Apr 2023 | 00:35:58 | |
Time flies! On this special episode of Inventory Nation, Host Nicole Clausen is celebrating six years of serving her favorite people – us! When she started Veterinary Care Logistics in 2017, it was out of a strong desire to help the many inventory managers who feel overwhelmed or beaten down by their job descriptions. Having once been there herself, Nicole knows well the behaviors and assumptions that have been normalized when it comes to inventory managers and what their jobs entail. And she also knows how we can push back, creating systems and processes that benefit us and our entire practice! You’ll learn on this episode about nine of the biggest myths Nicole has encountered over her years of working with a huge variety of clients across the U.S. and beyond. She’s giving us permission to question business as usual and practical tips designed to set our practices up with protocols that work. If you’re feeling confused, lost, devalued or burdened by unrealistic expectations (your own as well as those imposed by others) then this episode will serve as an important reminder that you’re not alone. Far from it – and stay tuned! Because things can (and will) get better. You can join a community of inventory managers who feel mastery on the job and peace of mind – even on their days off!
Ready to get optimized? Don’t miss Nicole’s latest FREE workshop, available here! This three-day class (April 18-20) will teach you how to effortlessly craft an inventory action plan, including helpful insights into how to consolidate orders and navigate everything from new vendors to shipping costs. We’ll be teaming up, winning prizes and having lots of fun!
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 86 | 5 Steps for Getting Your Team Excited About Change | 04 Apr 2023 | 00:23:17 | |
Change is never easy and – especially in a fast-paced clinic environment where so many variables pop up every single day – it can even be destabilizing. That’s why Host Nicole Clausen is devoting this episode of The Inventory Nation Podcast to Five Simple Steps to reduce the fear factor when it comes to adopting new systems or processes. Ready to build confidence and fast-track change at your clinic? Join Nicole for her free three-day workshop series from April 18th-20th, My Roadmap for Effortlessly Crafting an Inventory Action Plan. Grab your complimentary seat now at this link! FOLLOW OR CONTACT US: | |||
| Ep. 85 | The Tightrope of Controlled Substance Regulations: Improving Your Compliance with Lauren Forsythe, PharmD | 21 Mar 2023 | 00:33:51 | |
An ounce of prevention is worth a pound of cure. Penny-wise and pound-foolish. Either of these adages apply perfectly to the topic at hand on this episode of Inventory Nation. Dr. Lauren Forsythe – a controlled substances expert and Pharmacy Service Head at the University of Illinois Veterinary Teaching Hospital – highlights for Host Nicole Clausen how risk mitigation can prevent costly regulatory compliance issues before they start. Their conversation focuses on why it’s important to establish dispensary protocols as well as concrete strategies to get the job done at your particular practice. You’ll learn about common mistakes and how to get around the reflexively fearful response many of us have when it comes to taking on the management of controlled substances.
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Or follow what we’re up to @Instagram. FOLLOW OR CONTACT US: | |||
| Ep. 84 | 3 Things to Remember When Being an Inventory Manager Feels Impossible | 07 Mar 2023 | 00:22:38 | |
Help! Have you ever gone from feeling in total command of your inventory to … what?? The wheels suddenly seem to have come off the bus, thanks to an unexpected rush or a crush of back orders. Don’t worry! Host Nicole Clausen has your back and is devoting this episode of The Inventory Nation Podcast to managing through – practically and emotionally – when things start to fall apart. And, by the way, inventory snafus happen to everyone – so no beating yourself up! You’ll come away from this show with three Top Tips for getting through the bumps, plus bonus ideas sure to make you feel less alone. The biggest takeaway? Don’t be afraid of vulnerability (with thanks to Brené Brown)! Creating inventory systems can be a thankless job fraught with inevitable mistakes, but that doesn’t mean you aren’t doing a fantastic job. This episode provides you tools to perform a reality check when it feels like the rock is rolling back down the hill! In addition to mindset coaching, Nicole is sharing other ideas for self-care that will help you navigate on even the toughest days. Taking on the task of managing operations and supplies for your practice is huge. You are, in the words of Theodore Roosevelt, “daring greatly.” So stand proud and try some of these strategies for keeping yourself together in the face of whatever challenge. Finally, remember: Things always change and the inroads you’re making are no doubt appreciated even more than you realize!
Ready to fall in love with your inventory? Check out Nicole’s new (and totally free) mini-course at this link. And stay tuned for more fun mini-courses and events upcoming this spring!
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Or follow what we’re up to @Instagram. FOLLOW OR CONTACT US: | |||
| Ep. 83 | Quantifying Your Value as an Inventory Manager | 21 Feb 2023 | 00:15:25 | |
Ever wondered how to showcase the value you bring as an inventory manager? Or wanted to truly shine during a salary negotiation or on your latest resume? Host Nicole Clausen devotes this episode of The Inventory Nation Podcast to giving you strategies to demonstrate – in very concrete ways – the huge benefits this work bring to to veterinary practices. And there’s nothing squishy about it since metrics are of course at the heart of great inventory management! You’ll learn how to quantify clearly for clinic owners (or perhaps prospective employers in other industries) the impacts you make in reducing expenses, saving time and boosting efficiencies throughout the operation. To put it another way: If you’re saving a $1.5 million practice just 2% annually on cost of goods, that represents a savings of $30,000. Add in all the other reductions in waste, inefficiency and over-stocking and a skilled inventory manager’s impacts to the business’s bottom line are easily in the tens of thousands of dollars. In fact, what you’re running is a business within a business! So, Nicole reminds us, never doubt the valuable role you’re playing and skill set you bring! Whether you’re negotiating a raise or looking to move into an entirely different line of work, the ROI you represent is demonstrable and real!
In the mood for love? Nicole has just released a new five-day minicourse – Falling in Love with Your Inventory – that you can find for free at this link.
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join the Inventory Strategy Network – our free virtual neighborhood for inventory managers and other veterinary professionals – by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 82 | Tactics for Creating Systems for Your Inventory | 14 Feb 2023 | 00:28:40 | |
SUMMARY: Passion is at the heart of every great romance and it’s no different went it comes to Host Nicole Clausen’s ongoing affair with all things inventory management! This episode of The Inventory Nation Podcast offers you a front-row seat on what it feels like to Fall In Love With Your Inventory! Returning with her first podcast of 2023 (and since the loss of her beloved Tank), Nicole jumps right into the nuts and bolts of putting systems in place – not just in order to get a handle on things like ordering, pricing and performance indicators but also to make life more pleasant and manageable for everyone on your team. Even on the best of days our practices can be swamped by all kinds of variables, so why not put in place SOPs that are about more than show? Nicole is spelling out the components of a healthy inventory ecosystem and how they all work together to ease everyday operational flow. You’ll also hear about Emma and the real-world results she reaped after taking control of her multi-practice inventory management system. With a little help from Nicole and her toolkit, Emma discovered how to make her multiple vet practices hum – and in the process of doing so also uncovered the fact that this kind of work – spreadsheets and all – is actually in her zone of genius! Maybe it’s in yours, too? Ready to Fall In Love With Your Inventory? Click here to find out all about Nicole’s upcoming free five-day mini-course, a proven process for taking back control of your inventory – without adding a million things to your to-do list! And if you would like to learn more about Inventory 911 Toolkit, the systematic roadmap developed by Veterinary Care Logistics to help inventory managers optimize knowledge, strategy and confidence, click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. ADDITIONAL RESOURCES:
ABOUT VCL: Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram FOLLOW OR CONTACT US: | |||
| Ep. 81 | The Education of an Inventory Manager – Pt. 2 | 29 Nov 2022 | 00:24:52 | |
Rock star inventory managers are made – not born! That’s the message from Host Nicole Clausen, who on this episode of The Inventory Nation Podcast shares the personal story of her vision for an independent vet consulting business and how she made it happen. All the transformational tools and strategies she offers clinics around the country didn’t materialize overnight. As Nicole describes (starting with Part I of this two-part series), her journey included figuring out her niche, claiming and flying her own flag proudly, trial, error and lots of good humor. Join the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.com Learn more about practice management system software training sessions or remote consulting: www.vetlogic.co/consulting FOLLOW OR CONTACT US: | |||
| Ep. 80 | The Education of an Inventory Manager – Pt. 1 | 22 Nov 2022 | 00:25:41 | |
On this episode of Inventory Nation we’re invited to join Host Nicole Clausen for an intimate look at her journey from a childhood passion for marine biology and furry animals to the happy accident that brought her into the world of veterinary medicine. It’s a community she has loved for all kinds of reasons right from the start, but it was her introduction to the “puzzle” that is inventory management that brought together all the things at which Nicole excels: Building relationships, figuring out systems, providing support and sharing a wealth of strategies for making your practice’s inventory a thing of beauty! FOLLOW OR CONTACT US: | |||
| Ep. 78 | Busting Controlled Substance Myths with Jack Teitelman | 25 Oct 2022 | 00:53:49 | |
We all know controlled substances are to be handled with care, but Host Nicole Clausen’s guest on this episode of Inventory Nation drives home just how critical it is to mitigate risk – before a breach of compliance occurs! Jack Teitelman, a 26-year veteran of the Drug Enforcement Agency (DEA), has seen first-hand the fall-out for veterinary registrants who fail to put adequate systems in place and it’s not pretty. Your program doesn’t have to be perfect, but it must demonstrate seriousness of intent and consistency.
Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here!
You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: | |||
| Ep. 77 | Pricing Your Services Strategically with Lindsey McMakin | 18 Oct 2022 | 00:35:03 | |
On this episode of The Inventory Nation Podcast we’re learning about how to take a strategic look at everything on our ledgers, from COGs to employee expenses to the shortfalls too many practices experience as a result of underpricing common procedures like basic exams. Host Nicole Clausen asks Lindsey to share thoughts on how practices can keep competitive with online pharmacies and which reports and other data to generate, follow and track – not once in a blue moon but on a regular basis! FOLLOW OR CONTACT US: | |||
| Ep. 76 | Career Sustainability in Veterinary Medicine with Dr. Eve Harrison | 27 Sep 2022 | 00:42:03 | |
On this episode of The Inventory Nation Podcast we hear first-hand from Host Nicole Clausen’s very happy guest how she established a practice that feels liberating, nourishing and reflective of her values. Dr. Eve Harrison runs a Los Angeles-based Concierge Vet practice that enables her to give the highest level of care to the clients who are the best fit at a wage that feels like fair compensation. She shares her journey from burnout and frustration to self-empowerment through boundaries and envisioning abundance.
FOLLOW OR CONTACT US: | |||
| Ep. 75 | How Shelly Chadwick, CVIP Reduced Her COGS from 23% to 17% | 20 Sep 2022 | 00:40:03 | |
Welcome back to The Inventory Nation Podcast and a special episode showcasing incredible changes Host Nicole Clausen’s guest was able to implement after becoming a Veterinary Care Logistics Certified Veterinary Inventory Professional. Ready to get your systems streamlined? Interested in saving your practice money, wasted time and frustration? Click here to enroll in the Veterinary Care Logistics’ Certified Veterinary Inventory Professional program. Or you might want to try out our Inventory 911 Toolkit, a step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 74 | How Much Time Should Inventory Take? | 13 Sep 2022 | 00:30:47 | |
How much time should inventory management take? The short answer is: It depends! Every situation involves variability and nuance, but there’s one thing that pretty much all of us have in common: We have to start somewhere! We also have to understand that getting the right system in place requires time, patience and, very often, some help. The most important thing is establishing a clear endpoint – checklists and procedures that, once in place, will make every function flow more smoothly and efficiently. FOLLOW OR CONTACT US: | |||
| Ep. 73 | 5 Important Inventory Tasks You Might Not Think About | 30 Aug 2022 | 00:30:04 | |
Host Nicole Clausen is drilling down on her Top Five Tasks for mastering your inventory management. She covers everything from regulatory compliance to negotiating with vendors, offering up great insights and tips to keep you on track. You’ll come away with new checklists to smooth your process, thoughts about the importance of creating boundaries with sales reps and ideas to help you get your team onboard “The Price Is Right”-style! So revel in your inventory management role, says Nicole, and approach it with a sense of fun, creativity and well-deserved pride! FOLLOW OR CONTACT US: | |||
| Ep. 72 | The Intersection of Inventory Management and Social Media with Cheyanne Flerx | 16 Aug 2022 | 00:36:17 | |
Social media can feel overwhelming, but not when you have an expert like Cheyanne Flerx — aka Hey Cheyanne! — onboard to show you the ropes. On this episode of The Inventory Nation Podcast, this maestro of online communication shares with Host Nicole Clausen her best advice for veterinary professionals who want to increase visibility and capture the spirit of their practice’s core values. Join the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.com Learn more about practice management system software training sessions or remote consulting: www.vetlogic.co/consulting FOLLOW OR CONTACT US: | |||
| Ep. 71 | Tips for Keeping Inventory Accurate in Your PiMS | 09 Aug 2022 | 00:30:08 | |
Welcome to the two-year anniversary of The Inventory Nation Podcast! It’s amazing to see a little experiment that started off as a way to stay connected during Covid19 lockdown blossom into a thriving community of support. Host Nicole Clausen continues sharing ideas and strategies for optimizing veterinary practices with a look at ways to integrate inventory management into our practice information management systems (or PiMS). Join the FREE Veterinary Inventory Strategy Network: www.veterinaryisn.com Learn more about practice management system software training sessions or remote consulting: www.vetlogic.co/consulting FOLLOW OR CONTACT US: | |||
| Ep. 70 | Drew Bartholomew - A New Way for Calculating COGS | 02 Aug 2022 | 00:27:15 | |
This episode of The Inventory Nation Podcast looks at veterinary practices through the prism of MBA best practices. Host Nicole Clausen interviews Drew Bartholomew, Chief Operating Officer at Vetcelerator, who is sharing new ways of measuring Costs of Goods Sold. With an MBA from The Wharton School, he is highlighting the business case for systematically tracking baseline factors that determine overall profit and loss. FOLLOW OR CONTACT US: | |||
| Ep. 69 | A Walkthrough of the Inventory 911 Toolkit | 19 Jul 2022 | 00:12:02 | |
If you feel like your inventory is in chaos and every day brings more, this one’s for you! Host Nicole Clausen breaks down her comprehensive Inventory 911 Toolkit, a step-by-step blueprint to optimize your knowledge, strategy and confidence. You’ll learn what the course includes as well as the goals behind its design – the primary one being freedom. The Inventory 911 Toolkit course includes a variety of templates, spreadsheets videos and a workbook that will turn great ideas into actionable procedures. FOLLOW OR CONTACT US: | |||
| Ep. 68 | What Every New Inventory Manager Should Know | 12 Jul 2022 | 00:28:03 | |
Are you new to inventory management? Feeling overwhelmed? Can’t find the playbook that spells it all out? Check, check and check! Not to worry. Nicole Clausen, founder of Veterinary Care Logistics, has got you covered. On this episode of The Inventory Nation Podcast she is walking us through Five Things Every Inventory Manager Should Know (plus a very important bonus tip!). FOLLOW OR CONTACT US: | |||
| Ep. 67 | 3 Sneaky $$ Leaks in Your Inventory | 05 Jul 2022 | 00:27:25 | |
Are you staying ahead of price increases – especially in an economy where the cost of everything seems to be going up, up, up? On this episode of The Inventory Nation Podcast you’ll find out why it’s more important than ever to have systems in place to prevent three common pricing mistakes that can erode bottom-line revenue. Host Nicole Clausen, founder of Veterinary Care Logistics, is highlighting some of the sneakiest reasons inventory managers often feel like they’re scrambling – and still (quite literally) coming up short. She shares key strategies for keeping clinic operations running smoothly – and profitably – with protocols around things like receipt and processing of shipments, maintaining up-to-date practice management systems and setting up backstops for the inevitable pricing outliers and “special exceptions” that can trip us up. The good news is: Nicole has been there and knows what it takes to audit, analyze and help us incorporate gold standard operating procedures that ensure our veterinary inventory practices are optimized – and the headaches minimized! Would you like to learn more about Inventory 911 Toolkit, the powerful step-by-step blueprint to help inventory managers to leverage knowledge and strategy with confidence? Click here! You inquire about VCL’s remote consulting services by clicking here or join a free virtual neighborhood for inventory managers and other veterinary professionals by visiting this link.
ABOUT VCL: Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | FOLLOW OR CONTACT US: | |||
| Ep. 66 | Overcoming the Paralyzing Fear of Running Out | 21 Jun 2022 | 00:27:20 | |
Does the thought of running out of a veterinary medicine or supply strike fear in your heart? Are you the sort of inventory manager who buys in excess “just in case”? If so, this episode of The Inventory Nation Podcast is for you! Would you like to learn more about Inventory 911 Toolkit, our step-by-step blueprint to help inventory managers optimize knowledge, strategy and confidence? Click here! You can also join our virtual neighborhood for inventory managers and other veterinary professionals for free by visiting this link. FOLLOW OR CONTACT US: | |||
| Ep. 65 | The Inside Scoop on Your Inventory Costs & COGS | 07 Jun 2022 | 00:25:20 | |
Is your inventory manager empowered to protect your bottom line? If not, then you’re leaving money on the table that could be used instead to grow the healthiest, most robust veterinary practice possible! This episode of the Inventory Nation Podcast focuses on all things COGS, which stands for Cost of Goods Sold.
ABOUT VCL: Veterinary Care Logistics serves veterinarians and their teams who are frustrated that their current inventory system is not functioning correctly and are facing out of control inventory costs and improperly stocked hospitals. VCL helps veterinarians through inventory analysis, comprehensive step-by-step action plans, and thorough team member training. My clients experience great success and rave about my work because I roll up my sleeves and get dirty working with your hospital to improve your inventory as if it was my own hospital FOLLOW OR CONTACT US: | |||
| Ep. 64 | Leading Thriving Veterinary Teams with Josh Vaisman | 17 May 2022 | 00:42:39 | |
How can I avoid burnout and get more fulfillment from my career? That’s the golden question these days… Join me in this episode of the Inventory Nation Podcast as I welcome Josh Vaisman, MAPPCP, CCFP, to talk about navigating the challenges and hardships you face as a veterinary professional and how to truly thrive in your career. FOLLOW OR CONTACT US: | |||
| Ep. 63 | How To Lower Your COGS (and Not Just Order Less) | 19 Apr 2022 | 00:37:19 | |
Is the cost of goods sold at your practice feeling high and out of control? In this episode, Nicole responds to some frequent questions about costs of goods sold. She discusses some of her strategies for keeping costs of goods in control. Nicole also shares the details of her inventory management software, Inventory Ally. FOLLOW OR CONTACT US: | |||
| Ep. 62 | Behind the Scenes of Becoming a Certified VIP with Emily Walker | 05 Apr 2022 | 00:30:27 | |
In this episode of the Inventory Nation Podcast, Nicole and Emily Walker, an education consultant and curriculum specialist, walk through the Veterinary Inventory Professional (CVIP) certification program. They discuss the learning journey for the student and more behind the scene details. The VIP certification program opens for enrollment on April 25th. FOLLOW OR CONTACT US: | |||
| Ep. 61 | Tips to Keep Inventory Accurate in Your Practice Management System | 22 Mar 2022 | 00:28:01 | |
In this episode, Nicole discusses the benefits of accurate inventory in your practice management system and how it can help efficiently manage your inventory. She gives her favorite tips on best practices for optimizing your unique PiMS system. FOLLOW OR CONTACT US: | |||
| Ep. 60 | Measuring Success in Your Inventory | 15 Mar 2022 | 00:34:01 | |
In this episode, Nicole discusses what success looks like when properly managing an inventory system. She also talks about some common red flags to watch for that would uncover problems. FOLLOW OR CONTACT US: | |||
| Ep. 59 | Feeling Stressed? Listen to This | 08 Mar 2022 | 00:13:24 | |
Nicole leads a guided meditation specifically for veterinary professionals to help release stress. FOLLOW OR CONTACT US: | |||
| Ep. 58 | How to Track and Identify Discounts in Your PiMS | 22 Feb 2022 | 00:25:50 | |
In this episode, Nicole reveals that discounts are a common revenue leak. She highlights some of the problems with providing discounts without a system for tracking. She also gives a few tips for how to better understand and manage discounts in your practice. FOLLOW OR CONTACT US: | |||
| Ep. 57 | Why Keeping Your PiMS Accurate is Beneficial | 15 Feb 2022 | 00:20:19 | |
In this episode, Nicole discusses why it is critical to have an accurate practice management system to help manage inventory. She gives some examples of how the practice management system can help or hurt your processes. FOLLOW OR CONTACT US: | |||
| Ep. 56 | Don’t Forget to Look at Your Revenue + 4 Other Key Takeaways from This Week | 08 Feb 2022 | 00:24:38 | |
In this episode, Nicole shares 5 different things that she learned last week about managing inventory. During her 1 on 1 sessions with clients she noticed some themes and wanted to share them. FOLLOW OR CONTACT US: | |||
| Ep. 55 | The Top 5 Tools and Resources Any Inventory Manager Needs | 01 Feb 2022 | 00:28:10 | |
In this episode, Nicole lists some of her top resources and tools to help manage inventory in a more efficient way. FOLLOW OR CONTACT US: | |||
| Ep. 54 | How Others Are Managing Their Inventory | 18 Jan 2022 | 00:33:26 | |
In this episode, Nicole discusses results from her survey of 139 practices. FOLLOW OR CONTACT US: | |||
| Ep. 53 | Ways to Add More Time in Your Day with Emmitt Nantz | 11 Jan 2022 | 00:35:58 | |
In this episode, Emmitt and Nicole discuss the key strategic goals of Galaxy Vets and why each area is critical to operating a business where employees and customers are happy. FOLLOW OR CONTACT US: | |||
| Ep. 52 | 3 Signs Your Inventory is Working Well | 30 Nov 2021 | 00:27:49 | |
In this episode Nicole lists her top three signs that your inventory system is healthy. She also discusses the constantly changing state of inventory and why it is critical to learn to adapt to it to avoid stress. FOLLOW OR CONTACT US: | |||
| Ep. 51 | 3 Things That Keep You From Spending Time with Your Patients | 23 Nov 2021 | 00:24:52 | |
Inventory Nation Podcast – Nicole Clausen, Operations: Understanding Bottlenecks Bottlenecks, roadblocks, and constraints in vetmed operations can limit growth and disrupt patient care. In this episode, Nicole covers what they are, the negative impact, a few examples of common constraints, along with some tips on how to optimize around the problem. FOLLOW OR CONTACT US: | |||