Explorez tous les épisodes du podcast Innovation Storytellers

In this episode of Innovation Storytellers Show, I’m joined by two pioneers in telematics—Hari Balakrishnan, Co-Founder and CTO, and Bill Powers, Co-Founder and CEO of Cambridge Mobile Telematics (CMT). Together, they’ve built the world’s largest telematics service provider, measuring and protecting over 40 million drivers globally.

Throughout our conversation, Hari and Bill take us inside the early days of CMT, where intuition and belief were at the core of their efforts, long before they had data to rely on. They describe how their approach to telematics evolved, blending visionary thinking with real-time data to enhance driver safety, lower insurance costs, and provide critical insights into driving behavior. From crash detection to influencing insurance premiums, CMT’s work is driving major transformations in how we approach road safety.

We also explore the human side of building an innovative company. Bill emphasizes the importance of listening to feedback, even when it comes as a "no," and Hari reflects on how learning from negative feedback was crucial in identifying the right partners. They share how their partnership with SoftBank helped fuel CMT’s growth, with investors who believed in their long-term vision for safer roads through technology.

Whether you’re fascinated by the future of telematics, or curious about the journey of a startup that achieved unicorn status, this episode offers insights into how CMT is using technology to create a safer, more connected world. Tune in to hear their inspiring story of resilience, adaptability, and groundbreaking innovation.

 

In this episode of the Innovation Storytellers Podcast, I had the pleasure of sitting down with Edwin Garcia, Partner & General Manager at RedBox Innovation US. Edwin and I explored the profound ways in which creativity and innovation can be supercharged through immersive experiences.

RedBox takes a distinctive approach to fostering creativity with their "inspiration excursions." These are not just typical travel experiences; they’re carefully curated journeys to locations around the world designed to deeply engage participants with new environments and ideas. Whether it’s the bustling streets of New York or the rich coffee culture of Tokyo, Edwin explains how these excursions transform inspiration into actionable ideas by immersing individuals in sensory-rich experiences.

We also tackled the complexities of innovation, particularly how to measure the outcomes of inspiration services. Edwin discussed how companies innovate for two main reasons: purpose and panic. He emphasized that during challenging times, like the current climate where traditional venues are facing reduced attendance, investing in innovation can be crucial for recovery and long-term success.

Drawing on historical examples, Edwin highlighted how Howard Schultz revitalized Starbucks by returning to its core values, demonstrating the balance between exploring new ideas and honing existing strengths.

Finally, Edwin shared practical strategies for enhancing creativity, including the "perspective change" exercise and empathy mapping. These tools encourage looking at problems from multiple angles and deeply understanding different perspectives, which can lead to more innovative solutions.

 

In this episode, we're discussing the future of innovation management with Joanne Hyland, President of rInnovation Group. Joanne brings a wealth of experience and insight into how organizations can develop and sustain effective innovation management systems. 

We discuss the evolving landscape of innovation—from incremental improvements to breakthrough advancements—and the crucial role that standards and processes play in supporting these efforts. Joanne sheds light on how important it is to build a robust innovation management system that can withstand the test of time and adapt to changing needs of ever varying innovations.

We discuss how building an innovation management system that stands the test of time involves understanding your organization's context, capacity, and culture and integrating these elements into a cohesive strategy.

However, it's not all about theory. Joanne also addresses a common challenge: the tendency to cling to the status quo. She shares her own experiences with change and offers valuable advice on fostering a culture that's not just accepting but enthusiastic about transformation.

If you're curious about how to implement a successful innovation management strategy or if your organization struggles with change resistance, this episode is a must-listen. Tune in for actionable insights and inspiring perspectives from one of the field's leading experts.

Could your organization benefit from a new approach to innovation? In today's episode of Innovation Storytellers, Benjamin Atkinson, Director of Innovation at CNA Insurance, discusses transforming theoretical innovation into actionable strategies. 

Benjamin shares his pivotal transition into innovation, sparked by early experiences where he managed a highly specialized R&D team without being the technical expert. This challenge led him to realize the power of enabling smart people to accomplish things beyond their imagination through well-designed processes and supportive tools.

After introducing us to the Kirton Adaption-Innovation theory we also explore the concept of "death threats" from Eureka Ranch. This technique engages critical thinkers early in the innovation process to refine and validate new ideas effectively, avoiding the common pitfalls of groupthink and premature consensus.

We also touch on Benjamin's insights into risk management and his application of lessons from Clayton Christensen's Innovator's Dilemma. The conversation dives into how these experiences have shaped his current role at CNA, guiding executive leadership in navigating complex problems with innovative solutions.

Benjamin's stories of innovation at Toyota further illuminate the shift from technology-driven to problem-centric innovation strategies. Through this lens, he emphasizes the importance of positioning the right people in the right roles, akin to assembling a top-tier sports team where each player intuitively knows their part in a well-coordinated play.

This episode is a must-listen for anyone looking to foster an environment where innovation thrives through structured yet flexible processes. Join us to understand how you can equip your team to turn groundbreaking ideas into practical, scalable solutions.

 

In this episode, I am going to take you on a fascinating journey into the subconscious realm of our minds, exploring the science of fluid thinking and subconscious success with renowned cognitive scientist, Phillip Campbell. 

Phillip is not only an expert in cognitive science and an executive brain coach but also the author of the enlightening book "Brain Habits". He is the CEO of enigmaFIT, a globally recognized brain coaching company, that aids individuals in tapping into their subconscious minds to improve their innovative thinking and problem-solving skills. 

We will learn more about the four pillars of Phillip's approach, notably, the Controlling Attention Pillar and the Complex Problem-Solving Pillar. Phillip shares his expertise on the intersection of cognitive science, subconscious habits, and how we can harness these facets for personal growth and success. 

This conversation uncovers the intricacies of fluid thinking, a concept deeply intertwined with our capacity to adapt, innovate, and encounter novel problems. Phillip also sheds light on the neuroscience of midlife crisis and the shift in thinking patterns that can lead to transformative life decisions, explaining how such changes can literally recode our brains. 

For those curious about their own ability to focus and want to explore their level of distractibility, Phillip offers a complimentary Focused Thinking assessment. This tool provides powerful insights and sets the foundation for your personal journey towards enhanced subconscious success. 

Tune in and explore the science behind our subconscious success, learn about innovative thinking, and get ready to embark on a journey of personal growth. 

I sat down with Melora Zaner, the Chief Design Officer at TIAA, to discuss the often-overlooked value of incremental innovation and the transformative power of design in addressing pressing societal challenges like retirement. 

Our conversation starts with an urgent issue that many are facing—the retirement crisis in America. We discuss the alarming statistics indicating that 40% of Americans are on track to run out of money in their retirement years. Melora offers an intriguing alternative by asking, "What if we shift our thinking from 'retirement planning' to 'longevity planning'?" This approach puts the focus on sustained income, healthcare provisions, and overall quality of life, rather than just a lump sum that may or may not last a lifetime.

Innovation doesn't have to be grandiose to be impactful, as Melora eloquently points out. The episode delves into the concept of 'breadcrumbing,' a term Melora uses to describe the art of celebrating small, incremental changes that lead toward a significant shift. These small steps, often overlooked in the constant quest for disruptive change, can offer customers stepping stones, helping them see a future where their needs and concerns are addressed.

We also discuss the importance of storytelling in the journey of innovation. How do you narrate a story that balances the celebration of small victories with the drive toward grand visions? The idea is to offer manageable steps, or breadcrumbs, to make the journey less daunting and more rewarding for both customers and organizations. These incremental changes shouldn't be underestimated; they often result in exponential gains over time, especially when they address specific customer pain points.

Finally, Melora shares insights into getting internal stakeholders on board with innovation. She emphasizes that incremental wins can build confidence internally and set the stage for bigger, more disruptive changes in the long run.

Tune into this episode of Innovation Storytellers Show to explore the power of incremental innovation and design-led thinking in transforming how we approach complex challenges, from the retirement crisis to customer engagement and internal alignment. Because sometimes, the biggest changes start with the smallest steps.

Don't miss this enlightening discussion, full of actionable insights and thought-provoking concepts that challenge the status quo.

Join Dr. Judith Tumusiime, federal grants manager at the Cambridge Community Development Department, on the Innovation Storytellers Show, who shares her unique insights into revitalizing urban areas through innovation. She also highlights the importance of involving all players - government, private sector, and the community - in developing sustainable and self-sustaining innovations. 

We explore how putting people at the center of innovation can lead to more successful and impactful outcomes. Everyone has a stake in creating a more sustainable future, from employees and customers to local communities and government regulators. We'll discuss why this collaboration is crucial for identifying and implementing effective solutions.

We also take a closer look at the role of corporations in sustainability when it comes to the issue of plastic waste. Judith shares her insights on the challenges of finding sustainable solutions for plastic bottles and how working with companies like Coca-Cola and Pepsi can be a crucial factor in creating change. Listen to this inspiring conversation about working together to create a more sustainable, people-centered future.

On this week's edition of Innovation Storytellers join us on our journey to re-imagine healthcare with Jennifer Lo, Senior Director of Design at IDEO. Discover how they are revolutionizing healthcare by utilizing lean thinking and human-centered design principles. In addition, get insights into IDEO's unique approach to problem-solving, where they involve patients and break down barriers to create solutions that truly make a difference. 

From creating inclusive designs to driving sustainable growth, listen to how IDEO is leading the charge for a better future for all. Don't miss out on this opportunity to learn from the experts and discover how design can make a meaningful impact on our lives.

In this week’s episode of the Innovation Storytellers Show, I’m joined by Bronwyn Dorrofield, Director of the Innovation Academy at Sage. Bronwyn, who initially carved her niche in product marketing, is now pioneering innovative learning solutions that integrate cross-functional collaboration across Sage. Her journey underscores a profound dedication to fostering a culture where experimentation and innovation flourish.

Together, we explore how the Innovation Academy was conceived and developed in response to the diverse needs within Sage. Bronwyn shares the genesis of the academy, starting from a grassroots movement by passionate volunteers eager to make a difference. This community of innovators gradually transformed into a formal academy, focusing on practical and continuous innovation, driven by real-world problems and solutions.

We discuss the unique learning spaces created within the academy, which spotlight innovation and encourage learning from both successes and setbacks. These spaces are not just about transferring knowledge but are designed to deeply engage participants and encourage them to apply what they've learned in practical, impactful ways.

Bronwyn also delves into the broader impacts of the academy, including its integration into Sage's main learning and development framework and how it supports employees across various functions with essential skills, from perfecting pitches to mastering empathetic customer engagements.

Join us to hear how Sage's Innovation Academy is creating innovators and leaders equipped to drive change and inspire a culture of continuous improvement and innovation. How does your organization integrate innovation into daily operations? We’d love to hear your thoughts.

 

Are you ready to explore how digital advancements reshape industries and create new business opportunities? In this exciting episode of the Innovation Storytellers Show, I sat down with Robert C. Wolcott, Cofounder of The World Innovation Network (TWIN Global), and Kaihan Krippendorff, Founder of Outthinker Networks, to discuss their groundbreaking new book, "Proximity: How PROXIMITY is the New Digital Strategy All Innovators Need to Know."

In our conversation, we delve into the concept of proximity and its profound impact on various sectors, including healthcare, agriculture, and transportation. Rob and Kaihan reveal how digital technology is pushing the production and provision of value closer to the moment of actual demand, thereby challenging traditional business models and supply chains. From the immediacy of 3D printing to the strategic possibilities of health monitoring devices and AI, we uncover how proximity is transforming our world.

Rob shares fascinating insights on the strategic shift towards "anything, anywhere, anytime," emphasizing both the opportunities and challenges this new approach brings. Meanwhile, Kaihan illustrates the practical applications of proximity with real-world examples, such as the Coca-Cola Freestyle machine and on-demand pharmaceuticals, showcasing how proximity is already changing the game.

 

Have you ever wondered how tradition and modern science blend to create the perfect whisky? In this captivating episode of Innovation Storytellers Show, host Susan Lindner sits down with Aimée Morrison, Diageo's Master Blender, to explore the fascinating intersection of history, innovation, and cutting-edge technology in the Scotch whisky industry.

Aimée shares her inspiring journey from falling in love with whisky and analytical science during her university days to becoming a key figure at Diageo. She discusses the groundbreaking Smoke DNAi project, which leverages custom algorithms to interpret complex data from the whisky maturation process, opening up a realm of possibilities for creating new flavor profiles.

Focusing on the reopening of the Port Ellen distillery, Aimée highlights how Diageo is pushing the boundaries of experimentation, blending tradition with technology to ensure the quality and innovation of its whiskies. She passionately explains, "This is just the beginning for us at Portel. From the new make to the mature, the opportunities for experimentation are endless, and I’m thrilled to be part of this journey."

In this episode, you’ll also discover the potential of digital twins in various fields and how Diageo uses these innovations to complement the art of whisky blending. Aimée emphasizes, "At the end of the day, a human nose is our greatest tool. While digital techniques like gas chromatography enhance our understanding, they can't replicate the sensitivity and descriptive analysis a human can provide."

Join us to explore the exciting future of whisky and the incredible potential of Smoke DNAi, and learn how to taste whisky from a master herself best. Aimée’s journey and insights offer a unique perspective on the seamless blend of tradition and science driving whisky innovation.

 

How do you push the boundaries of innovation marketing in one of the most high-tech industries in the world? In this episode of the Innovation Storytellers Show, we dive into this question with two remarkable guests from Airbus: Mina Bastawros, VP of Creative and Digital Marketing, and Florent Petteni, Head of A220 & A320 Family Product Marketing.

Join us as Mina and Florent share their insights on how Airbus is leading the way in innovation marketing. From embracing digital transformation to tailoring narratives that resonate with diverse audiences, they reveal the strategies that have propelled Airbus to the forefront of the aviation industry.

Mina discusses the pivotal shift towards digital interactions that began seven years ago, enabling Airbus to communicate more effectively with stakeholders and attract top talent from around the globe. He emphasizes the importance of understanding your audience's needs and interests, a principle that modern marketers can relate to deeply.

Florent sheds light on the art of simplifying complex problems for broader audience engagement. He explains how Airbus, despite its high-tech and engineering-centric nature, has mastered the balance between maintaining technical depth and making innovations accessible and inspiring.

Through real-world examples, including a compelling sales campaign tailored to an Asian airline's visionary owner, our guests illustrate the power of empathy mapping, persona development, and storytelling in driving successful marketing initiatives.

Tune in to learn how Airbus continues to challenge the status quo, innovate its marketing approaches, and connect with audiences worldwide. This episode is packed with valuable lessons for anyone involved in innovation, marketing, or the intersection of both.

 

This week, I'm thrilled to be joined by Maarten van Kroonenburg from the Netherlands. Maarten is the visionary behind BW Ventures, and if you’re not familiar with it yet, you will be soon. As CEO, he's on a mission to revolutionize small businesses by crafting resilient and scalable models. 

Drawing from his entrepreneurial journey, Maarten leads with a unique blend of strategic insight and practical wisdom. At BW Ventures, he champions structured, customer-centric approaches to innovation, empowering companies to navigate future challenges with confidence. Under Maarten’s leadership, innovation meets pragmatism, driving success through informed decisions and enduring strategies.

In this episode, Maarten shares his thoughts on the evolving landscape of innovation. He discusses the generational differences in how we approach business models and the importance of maintaining a balance between value creation and sound business practices. Maarten emphasizes the game-changing potential of AI, comparing its impact to that of the smartphone, which revolutionized our daily lives by putting powerful technology in our pockets.

We also delve into the nitty-gritty of ideation. Maarten believes that spending too much time in the ideation phase can cloud your judgment. Instead, he advocates for quickly jotting down initial ideas and focusing on understanding the core problems and needs they address. This approach, he argues, turns the decision-making process into an emotional connection with customers, where the real magic happens.

Whether you're a seasoned innovator or just starting out, Maarten's insights offer valuable lessons on how to navigate the complexities of today’s business world. Join us as we explore how Millennial innovators like Maarten are changing the game, and why AI might just be the defining innovation of our generation.

 

What if the secret ingredient to startup success isn't just what or how, but when? This week on the Innovation Storytellers Show, we're joined by Paul Orlando, a seasoned entrepreneur and the brain behind four international startup accelerators. Paul is not only a professor of entrepreneurship at the University of Southern California but also the author of the thought-provoking book "Why Now: How Good Timing Makes Great Products."

In our discussion, Paul dives into the often-neglected aspect of timing in business ventures. With a background that spans continents and industries, he shares unique insights on how timing influences the success or failure of products and innovations. From technological shifts and regulatory changes to societal crises, understanding the timing landscape is crucial for any business leader.

Paul doesn't just stop at theory; he offers practical frameworks and methodologies developed from years of leading innovation labs and accelerators. These tools help entrepreneurs analyze their market position, assess potential risks, and decide if the moment is ripe for their ventures—or if patience might prove more prudent.

Highlighting a compelling case study of YouTube's launch and acquisition by Google, Paul illustrates the strategic mastery of timing. But perhaps even more intriguingly, he revisits the timeless strategy of being the "picks and shovels" provider in a gold rush, drawing lessons from historical figures like Levi Strauss, whose adaptability turned a practical product into a global fashion staple.

Whether you're at the helm of a startup, involved in product development, or leading a corporate innovation lab, this episode is a treasure trove of strategies to ensure your initiatives hit the market at just the right time.

Tune in to uncover how you can harness the power of timing to drive your projects to success. What timing drivers have you identified in your industry, and how have they shaped your business decisions? Join the conversation and share your experiences with us!

 

In this episode of the Innovation Storytellers Show, I am joined by two trailblazers in the field of corporate innovation: June Barrage, Market Leader for the US & Middle East and  Jose Ribau, Executive in Residence at Disruptive Edge and . Together, they delve into the strategies and principles that Disruptive Edge employs to foster innovation on a global scale.

The conversation begins by asking June what she believes to be the greatest innovation of all time. June, fresh from an illuminating conference in LA, highlights the transformative potential of AI, which dominated 90% of the discussions. She shares her personal and professional experiences with AI, explaining how it has become a vital part of her daily routine over the past two years. Her insights underscore how AI can revolutionize both personal and enterprise operations, emphasizing Disruptive Edge's commitment to leveraging AI to accelerate workflows and enhance time to value in all their initiatives.

Jose Ribau brings another layer of depth to the discussion, focusing on the importance of defining innovation clearly. He emphasizes that whether an organization is in financial services, commercial real estate, or a nonprofit sector, having a precise understanding of what innovation means and what it aims to solve is crucial.

Jose shares practical examples, such as the development of a parking app, to illustrate how involving operational staff in the innovation process can transform potential resistance into valuable feedback, driving meaningful change.

Throughout the episode, June and Jose discuss the critical role of storytelling in innovation, the necessity of data-driven decision-making, and the significance of building strong alliances within an organization. They also reflect on the challenges and successes they've experienced, providing listeners with a comprehensive view of how Disruptive Edge is setting new standards for global innovation.

 

Have you ever wondered how innovative peer networks can transform business outcomes? In this episode of Innovation Storytellers Show, I sit down with Roland Deiser, the Founder & Executive Chairman of the Center for the Future of Organization, to explore this fascinating topic.

Roland Deiser brings a wealth of knowledge on the subject, with his extensive background in understanding the challenges of transformational change in large organizations. As a professor, advisor, and orchestrator of executive peer networks, Roland has dedicated his career to studying the dynamics of business ecosystems and digital transformation.

During our discussion, Roland discusses the critical role of sophisticated social and political strategies in driving innovation within organizations. He highlights the importance of creating and leveraging networks both within and across industry boundaries to foster innovative conversations and processes. Roland's insights on peer-to-peer experience sharing reveal how these networks can alleviate feelings of isolation, bring diverse perspectives, and break down cognitive and organizational boundaries.

We also delve into intriguing real-world examples, such as why Sony missed the opportunity to create the iPod despite its dominance in the music industry and how Blockbuster failed to capitalize on acquiring Netflix. These stories underscore the pitfalls of rigid business models and the necessity of adaptability and foresight.

Furthermore, Roland elaborates on the concept of ambidexterity—excelling in present performance while designing future breakthroughs. He emphasizes the impact of technological, political, and regulatory shifts as catalysts for innovative thinking, with generative AI serving as a current example.

Join us for this compelling conversation that underscores the necessity of collaboration in the innovation landscape. Discover how to build and benefit from innovative peer networks and navigate the complexities of today's fast-paced business environment.

 

What defines a strong communications culture, and how does it enable better innovation outcomes? In this episode of Innovation Storytellers, I welcome Niosha Kayhani, Director of International Programs and Commercial Products at Cubic. We delve into how his role shifted from individual innovator to empowering others to create and lead within a global organization of 7,000 people.

Niosha shares insights on how Cubic built a culture that encourages collaboration across teams, relying on a network of internal "entrepreneurs in residence" who spark creativity from within. With the CEO's unwavering support, Niosha and his team developed a structured innovation process that motivates staff through cross-functional initiatives like tiger teams, enabling rapid development with a clear 12-week focus.

Tune in to learn how Cubic’s culture of storytelling and open dialogue drives change, tackles challenges, and empowers people to thrive. Whether you’re interested in hearing about the emotional journey of letting go of personal ideas or finding the right balance between passion and adaptability, this episode is packed with valuable insights.

 

Today, we've got a special doubleheader episode that dives deep into the world of innovation consulting. But we're not just talking about any consultants; today's guests bring a distinctive approach to the innovation landscape. They hail from a firm that attracts the most creative clients and crafts unique solutions based on their diverse backgrounds and philosophies.

Joining me today, on the Innovation Storytellers Show, are Abram Sirignano and Tony Fross, who co-lead the product experience and innovation practice at Prophet. For the past six years, Prophet has stood out in the consulting world, not only for its innovative solutions in product development and organizational capabilities but also for its commitment to empowering clients to become innovators in their own right.

In this episode, we’ll explore how Prophet views organizations as living systems with DNA, bodies, minds, and souls. We'll discuss the challenges companies face when they say they want to innovate but are reluctant to change their structures. Our guests will share insights on aligning the human elements of business—like talent and leadership—with organizational goals to foster true innovation.

What does innovation mean to you? How does your organization embody its values and visions in daily operations? Tune in as we explore these questions and more, providing you with the tools to transform your own workplace.

 

My guest on the Innovation Storytellers Show this week is someone who’s turned understanding and exhibiting failures into an art form. Dr. Samuel West is a licensed clinical psychologist keen on the intersection of happiness, work, and cultural perceptions of failure.

Dr. West’s journey from treating clinical issues like depression to exploring organizational psychology led him to an intriguing discovery: the crucial role of failure in fostering innovation and creativity. His work, especially his teachings at Lund University on positive psychology and creativity, culminates in creating a fascinating project—the Museum of Failure. This traveling exhibition, which I had the pleasure of experiencing first-hand in Los Angeles, showcases failures from the tech industry and beyond, including memorable flops like Pepsi’s Clear cola and Microsoft’s Zune.

In today's episode, Samuel and I explore the many layers of failure—from its inevitability in pursuing innovation to its potential as a catalyst for significant breakthroughs. We discuss how rebranding failures as experiments can change our perspective and lessen the sting of setbacks, making innovation less agonizing and more fruitful.

Tune in as we dissect the lessons housed within the Museum of Failure and uncover why continuing to experiment, even in the face of apparent failure, is vital for sustained innovation in an ever-evolving world.

 

How often do we pause to consider the intricate, behind-the-scenes balance of technology and strategy that powers our everyday lives? In this episode of the Innovation Storytellers Show, I have an enlightening conversation with Heather Feldman, Director of Learning & Development at the Electric Power Research Institute (EPRI). 

Heather shares insights from her unique vantage point on defining global collaboration in the nuclear age. From balancing the operational demands of current nuclear power plants to envisioning future advancements with technologies like artificial intelligence, Heather describes EPRI's role in fostering an environment where experimentation is encouraged, and even failures are seen as steps towards success. She discusses the inception of the Global Forum for Nuclear Innovation, highlighting its aim to drive transformative change across the industry with leaders from around the world, including the International Energy Agency.

But what does all this innovation mean for the average person? Heather ties these technological advancements back to everyday life, underscoring how crucial nuclear energy is to providing a substantial portion of America's carbon-free electricity. Amidst the backdrop of recent cultural phenomena like the Oppenheimer films, Heather helps demystify the often misunderstood role of nuclear power in our energy landscape and its critical contribution to combating climate change.

As we reflect on the importance of sustainable and safe energy solutions, what are your thoughts on the role of nuclear power and innovation in our future? How should we balance the technological advancements with the ethical considerations they bring? Join the conversation and share your insights on how we can collectively enhance our understanding and implementation of nuclear technology.

 

In this episode of the Innovation Storytellers Show, we journey beyond the executive boardroom to explore the vibrant intersections of social communities, networks, and the transformative power of sharing knowledge. 

I welcome Leigh Higginbotham Butler, the Founder & CEO of Akina Technologies, to delve into how Akina is revolutionizing networking for women of color. Leigh shares her journey from leading initiatives for liver disease prevention and treatment to founding Akina Technologies, a social enterprise dedicated to addressing systematic disparities faced by black women through new media and innovative solutions. 

With a rich background in government affairs, public relations, and a heartfelt commitment to advocacy, Leigh discusses the essence of innovation as a tool for seeing ourselves, our communities, and our opportunities in a new light.

Akina Technologies emerges as a beacon of empowerment, leveraging technology to create a platform that promises personalization, representation, and meaningful connections. We talk about the development of a culturally competent AI, aiming to dismantle biases and ensure every woman of color can find resources and connections that resonate deeply with her individuality and needs.

In a reflection on Women's History Month, Leigh articulates a vision for the future where women of color are celebrated and acknowledged for their contributions to technology and innovation. From the unsung heroes behind everyday technology like text messaging to the broader aspirations of Akina Technologies, Leigh's message is clear: representation matters, and it is pivotal in shaping how we see ourselves and our potential to contribute to the world.

As we step into a new future around what women's history can be, Leigh's insights remind us of the opportunity to write it in a way that has never been written before. This episode is a call to action for everyone, from corporate leaders to community members, to recognize and support the pivotal role of women of color in technology and beyond.

What role can technology play in bridging gaps and fostering communities? How can we ensure that women of color are not just participants but leaders in the future of innovation? Share your thoughts and join the conversation as we explore these vital questions together.

 

In the latest episode of the Innovation Storytellers Show, I chat with  Tommy Knoll, the visionary Founder and Primary Leader behind Innov8rs CoLab. We explore the vital role of Innov8rs CoLab in fostering a supportive and collaborative environment for innovation leaders worldwide.

Have you ever felt the pangs of isolation in your pursuit of innovation? You're not alone. Susan and Tommy delve into how the path to innovation, though often solitary, can be transformed through community and collaboration. Innov8rs CoLab stands as a beacon for innovation leaders, offering a global platform where challenges are shared, breakthroughs celebrated, and invaluable hacks exchanged to ease the journey of innovation.

With Tommy's extensive background spanning over 25 years as an entrepreneur, intrapreneur, and business owner across multiple industries, this conversation is rich with insights and experiences. From the nuanced differences in innovation culture between Europe and the U.S. to the foundational elements that forge a thriving innovation culture within organizations, this episode is a deep dive into the dynamics of innovation in a global context.

Listeners will understand the importance of setting clear definitions, socializing them within the innovation function, and the crucial role of financing and human capital in fueling innovation teams. The discussion also touches upon the cultural aspects of innovation, emphasizing that culture is not merely an outcome but a derivative of meticulously crafted processes, beliefs, and systems.

Listen now to uncover the secrets to fostering an environment where innovation thrives beyond the confines of the boardroom and becomes a tangible reality in every aspect of organizational life. How are you championing innovation within your organization? Share your thoughts and join the conversation on innovation culture and collaboration.

 

In today's rapidly evolving world, where innovation and technology are at the forefront of transforming lives and businesses, how do we ensure that our pursuit of progress remains grounded in empathy and understanding? How do we create innovations pushing the boundaries of what's possible and enriching and uplifting the communities they're designed to serve?

I sat down with Amy J. Wilson, Founder and Guide at Empathy for Change, to explore the critical intersection of innovation, empathy, and human-centered design. In a profound conversation that traverses the landscape of liberatory and equity-centered community design to the nuances of trauma-informed approaches, Amy sheds light on the importance of integrating compassion into the fabric of innovation.

Amy challenges us to reflect on our innovators, technologists, and leaders roles. Are we inadvertently participating in a culture of extraction, or are we genuinely contributing to creating meaningful, positive change? This episode delves into the essence of empathy within the innovation ecosystem, urging us to become more aware of our blind spots and the impact of our creations on the world around us.

Through stories and insights, Amy illustrates the practice of "Noticing and Reflecting" - a cornerstone of liberatory design that empowers us to align our innovations with our values and intentions, ensuring that we're not just creating for the sake of innovation but are genuinely making a difference in people's lives.

This episode is a call to action for the tech and innovation community to integrate empathy and reflection into our processes. It's about understanding that trust is "earned in droplets and lost in buckets" and recognizing our profound responsibility to innovate responsibly, ethically, and with a deep sense of empathy for the communities we aim to serve.

 

In the fourth and final episode of my series on the Innovation Storytellers Show with Peter Temes, CEO and Founder of the Institute for Innovation at Large Organizations (ILO), we explore the complex world of innovation resistance. 

This episode, a culmination of insightful discussions on trust, the evolution of innovation rules, and the innovation awareness gap, takes a closer look at innovators' challenges when introducing new ideas within their organizations.

The conversation opens by acknowledging a common experience many innovators share: the frustration of seeing a groundbreaking idea get ignored, sidelined by office politics, or outright rejected. I share a thought-provoking statistic from the Harvard Business Review, which suggests a significant portion of organizational changes fail due to employee resistance, mainly stemming from inadequate communication about the change's rationale and benefits.

Together, we discuss empathy maps as essential tools for understanding the benefits and drawbacks of change from an employee's perspective. This approach is central to navigating the "pain and gain" dynamic crucial to overcoming innovation resistance.

The episode further explores the nature of resistance, which often arises from a deep-rooted human bias toward overvaluing fear over opportunity. Peter shares personal anecdotes and professional experiences, highlighting how natural it is for individuals and organizations to cling to the status quo. He discusses the importance of viewing resistance not as an obstacle but as a valuable signal that can inform and refine the innovation process.

One of the most compelling parts of the discussion revolves around the idea that resistance to change is inevitable and necessary. It prompts organizations to examine their approaches critically and consider how to communicate better and implement change. Peter emphasizes the transformative potential of approaching resistance with empathy, understanding, and strategic communication.

 

Peter Temes, the CEO and Founder of the ILO, joins me in tackling a particularly intriguing aspect of innovation that intersects directly with communication. We're dissecting the nuances of when innovation and communication align perfectly and when they, unfortunately, miss the mark. Our discussion revolves around the "innovation awareness gap" – a phenomenon that even the best of us can stumble upon, resulting in a disconnect between the innovation we aim to deliver and the intended audience.

Drawing on compelling research by McKinsey, we found that only 37 percent of employees are truly in tune with their company's most crucial goals, strategies, and tactics, particularly when it comes to innovation. As Peter and I explore, this gap often originates from the top—with senior management—and extends through the substance and communication of innovation initiatives.

Peter shares his wisdom on how truly innovative companies are not just those that claim innovation as part of their brand identity but those that live and breathe it, ensuring their actions and promises align. We delve into examples of brands like Apple and Coca-Cola, which have successfully embedded innovation into their DNA, not by mere words but through consistent delivery on their promises and creating a community around their brand.

This conversation is not just about identifying where the gaps lie but also about seeking ways to bridge them, ensuring that the innovation communicated is understood, felt, and experienced by every stakeholder involved. From discussing the importance of aligning innovation with the company's core identity to the power of purpose in driving genuine innovation, this episode is packed with insights that challenge us to rethink how we approach innovation in our respective spheres.

What are your thoughts on the innovation awareness gap? Have you encountered it in your work, and if so, how have you addressed it? Share your insights and join the dialogue below – because we can turn gaps into bridges and innovation into action together.

 

Welcome to a thrilling special edition of the Innovation Storyteller Show. Today, we're soaring high on excitement, feeling like we've found the end of the rainbow with a pot of gold, as we dive into an enriching conversation with my innovation guide and intellectual beacon, Peter Temes. 

In this episode, Peter and I journeyed through the intricacies of turning strategies from mere visions into tangible realities. We dissect the critical elements that transform a company's strategy into a compelling narrative driven by morals and values, emphasizing the importance of collective belief and action in achieving success. Our discussion sheds light on the delicate balance between setting ambitious goals and the practical execution that brings them to life, underscoring the significance of establishing clear values and allowing the fruits of success to benefit every layer of an organization, especially its customers.

Join us as we delve into how adopting a collaborative rather than a top-down approach can lead to a more inclusive and impactful innovation strategy. We explore the challenges of instilling a culture that embraces change, drawing parallels with the complexities of updating data and computer systems within dynamic, fast-paced environments. Learn how parallel progress paths can be a strategic approach to fostering a forward-thinking and adaptable organizational culture, even in settings resistant to change.

Today, I'm thrilled to introduce a very special series that tackles the topics shaping the world of innovation. Joining me is Peter Temes, Founder & President of the ILO Institute, a beacon of wisdom in the innovation community and someone I've had the privilege of calling my intellectual mentor.

In this episode, we explore the crucial dilemmas and opportunities within large organizations, touching upon the essence of trust, the ambition behind moon shots, and the intricate roles of chief innovation officers. With the ILO Institute setting the benchmark for innovation research, Peter brings a wealth of knowledge and insights that have guided countless organizations through their innovation journeys.

Peter's story begins two decades ago, emerging from the lessons learned in the aftermath of strategic missteps within a large educational institution. This experience sparked a burning question: How do formidable organizations falter in their decision-making processes, and more importantly, how do they miss the open doors to serve better and scale greater?

Throughout our conversation, Peter uncovers the enduring practices and evolving strategies that define innovation leadership. From the constants that have stood the test of time to the dynamic shifts in approach necessitated by an ever-changing world, we dive into what it means to balance efficiency with discovery, to lower the cost of failure, and to cultivate an environment where risk-taking is not just accepted but encouraged.

But perhaps the most compelling part of our discussion centers on the paradox of innovation in big organizations—the tension between the drive for efficiency and the imperative for discovery. Peter recounts tales from the trenches, illustrating how, even with the best intentions, the push for innovation often bumps up against the complex reality of efficiency metrics. Through his eyes, we see the challenges and triumphs of fostering a culture where innovation can thrive against the odds.

Join me as Peter shares his journey, the mission of the ILO Institute, and the invaluable lessons learned from a career dedicated to understanding and enhancing the innovation process. This episode is an essential listen for anyone with an innovation mandate, offering perspectives that resonate at the intersection of what we know, what we feel, and what we dare to imagine.

 

Getting really good at innovation requires a certain vantage point – both in the trenches doing the work and the ability to soar above it all to see what’s missing and what’s next.   It’s why I love having Peter Temes, Founder and CEO of the ILO, the Institute for Innovation at Large Organization. For 25+ years, Peter has rolled up his sleeves and gotten deep into the work. Best of all, he emerges with new ideas to guide all of us to do and be better at change.   This week, I’m re-sharing this episode in preparation for a new series I’ll be talking about next week. Stay Tuned!

In this episode of Innovation Storytellers, I’m joined by Peter Temes, Founder and President of ILO Institute, and the “Godfather” of innovation.

Peter talks about the process of innovation, from the moment a leader steps into an organization, to launching transformative products that leverage compelling stories.

He also talks about the characteristics and mindsets that define great innovation leaders, and whether it’s possible to innovate without constraints. Listen in now, and be sure to leave a review if you enjoyed this episode!

   

In today’s rapidly evolving world, technology, design, and sustainability are more critical than ever. But how can we navigate these intersections to foster innovation that's not only groundbreaking but also inclusive and sustainable? This episode of the Innovation Storytellers Show, featuring Anthony Di Bitonto, former Senior Director of Physical Experience Design at Johnson & Johnson, explores this question. Is it possible to create technologically advanced, beautifully designed, and environmentally sustainable innovations? 

Anthony Di Bitonto shares his insights and experiences, shedding light on the essential role of design in the innovation process. From ensuring the functionality and emotional impact of new products to addressing the critical aspects of inclusivity and sustainability, Anthony discusses the multi-faceted approach required to bring meaningful innovations to life.

We explore how Johnson & Johnson employed simulators to adapt the technology for colorblind medical professionals, ensuring safety and effectiveness in surgical environments. This example underlines the importance of inclusivity in design, which can significantly affect outcomes and potentially save lives.

Anthony expands on the evolving relationship between sustainability and innovation. As companies strive to meet Environmental, Social, and Governance (ESG) goals, the innovation team's role becomes increasingly significant. We discuss how sustainability is a trend and a fundamental aspect of creating viable, future-proof products and services.

Join us as we uncover the critical intersections of tech, design, and sustainability in innovation. How can innovators ensure that their creations are desirable, feasible, inclusive, and sustainable? How does design lead the conversation in making innovations that truly matter?

 

I sat down with Louise Agersnap, the Head of WHO Innovation Hub, part of the Digital Health and Innovation Department, for a thought-provoking discussion on the transformative initiatives happening at the World Health Organization. With over 20 years of experience in global health development and innovation, Louise brings a wealth of knowledge and insights to the table.

The conversation kicks off with a reflection on the global health sector's unique challenges and the critical need for innovative solutions. Recognizing this, WHO is empowering its teams to transition seamlessly from ideation to execution, with a nod to Kevin D'Silva and his team at Ideateplus for their role in fostering a culture of innovation.

Louise shares insights into the LEAD program, a groundbreaking initiative at WHO that empowers staff to drive impactful change through ideation, validation, and implementation. With over 250 ideas generated and 40+ projects in the pipeline, the LEAD program exemplifies the power of collaborative innovation in healthcare.

The discussion also delves into the role of storytelling in scaling innovation across 194 member states. Louise highlights the Herculean task of communicating and garnering support for innovative ideas globally, offering insights into crafting compelling narratives that inspire collaboration and drive progress.

We explore the importance of scalability and sustainability in fostering an innovation culture within WHO. With projects spanning 12 to 18 months, maintaining momentum and ensuring long-term impact are key priorities.

 

 

My guest, T.A. McCann, Managing Director of Pioneer Square Labs, brings an exceptional blend of experience and insight. A serial entrepreneur, T.A. has founded companies like Synosis (acquired by Google), GIST (acquired by BlackBerry), and Rival IQ, a leader in marketing analytics. His journey from leading roles at Microsoft to being an active angel investor and a respected professor at the University of Washington Foster School of Business offers a panoramic view of innovation and entrepreneurship.

In our conversation, T.A. discusses the critical role of venture studios and corporate venture capital in shaping the future of corporate innovation. He delves into how corporations can effectively navigate decision-making, balancing internal development with external collaborations and the strategic importance of engaging with early-stage startups.

This episode is a masterclass in understanding the intricacies of corporate strategy, the build/buy/partner/create decision matrix, and the role of venture studios in realizing ambitious innovation goals.

As we explore these themes, we also touch upon the challenges large corporations face in internal innovation, such as attracting the right talent, creating sustainable equity structures, and the importance of building venture-scale standalone companies.

This episode offers invaluable insights, whether you're a CEO, a chief innovation officer, a business leader, or just someone fascinated by the interplay of technology and business. Join us as we uncover the strategies that can help corporates not just navigate but thrive in the ever-evolving landscape of tech innovation.

What strategies does your organization employ to stay ahead in the innovation game? Share your thoughts and join the conversation!

Today's guest is Rob Devlin, the Co-founder, and CEO of Metalenz. In this episode, we journey through the innovative landscape of optical semiconductor technology. Metalenz, a pioneering company in this field, is not just tweaking the existing technology but is revolutionizing how we perceive and utilize optics in everyday life. From the screens of our smartphones to the depths of scientific exploration, Metalenz is reshaping the foundation of how we interact with light and vision.

Rob brings an impressive portfolio of 15 patents to the table, a testament to his and his team's groundbreaking work. Their journey from academic excellence to industry pioneers is a story of transforming scientific research into real-world marvels. With a background that spans prestigious institutions like Drexel and Harvard University, Rob's expertise in nanofabrication, nanophotonics, and material science shines through in this conversation.

 

Prepare to be fascinated as Rob explains Metalenz's unique approach to optics, transcending the traditional by compressing the functionality of multiple lenses into a singular flat and planar layer. This is not just about miniaturization; it's about unleashing new capabilities, accessing information our eyes and conventional cameras miss, and pushing the boundaries of what's possible in technology.

How does this shift in optical technology impact us on both an industry and individual level? What does the future hold in a world where our devices offer more than what meets the eye? Rob shares his insights on these questions and more, providing a window into a future where the power of meta-optics transforms our interaction with the world.

In this episode, Kay Sargent, Director of Workplace Thought Leadership at HOK discusses how work environments should evolve to become spaces that meet and invigorate our needs. The conversation takes us through Kay's diverse career, highlighting her adaptability and curiosity, keeping her at the forefront of workplace innovation.

We also explore the concept of curiosity as a driving force in business. Kay's perspective on this is enlightening: staying curious is essential for problem-solving and innovation within any organization. This trait, she believes, is what separates dynamic, forward-thinking leaders from those who remain stagnant.

Perhaps the most striking part of our discussion revolves around challenging the status quo. Kay, known for her candid and provocative approach, often plays the role of a 'gadfly,'' pushing organizations to think beyond traditional norms. This approach is crucial in achieving transformative growth and adapting to future possibilities.

The episode isn't just about workspace design; it's a narrative on how changing our environments can lead us to new heights of creativity and efficiency. Kay's stories and insights serve as a reminder that innovation isn't just about ideas; it's about creating a suitable space for those ideas to flourish.

As we wrap up our conversation, we invite you, our listeners, to reflect on your own 'aha' moments in transforming workspaces or organizational cultures. How has the design of your work environment influenced your creativity and productivity?

 

Today, we take a journey into the heart of African innovation. Our esteemed guest, Nkem Nweke from Microsoft, brings a fresh and insightful perspective on technological advancements in Africa.

Nkem, based in Lagos, Nigeria, is not just an innovator but a storyteller of change. His work in problem framing, design sprints, and disruptive product development reshapes how we think about technology's role in addressing local and global challenges. He offers a deep dive into Microsoft's innovative culture, especially Microsoft Garage's role in encouraging creative problem-solving and prototyping.

Our conversation goes beyond the walls of Microsoft. We delve into the realities of technological development in Africa, a continent pulsating with the desire for innovation yet grappling with unique challenges like limited connectivity. Nkem poses thought-provoking questions: In a world racing towards 5G, how do we build solutions for areas still in a 2G or no G environment? How relevant is AI for those at the bottom of the pyramid?

This episode is a journey into the streets of Lagos, the heart of Africa's biggest economy, exploring the vibrant pulse of innovation. It's a discussion about the opportunities in the challenges, and the role of African teams in shaping global technology, particularly in developing large language models.

Join us as Nkem Nweke guides us through this fascinating innovation landscape, challenges, and opportunities. Share your thoughts and insights as we explore how technology can be more inclusive and resonate with the diverse needs of global communities.

 

As a New York City native, public transportation has been a central part of my life. It's more than just a means of travel; it's where life happens. This personal connection brings extra excitement to my conversation today with SEPTA's Chief Innovation Officer, Emily Yates. Emily is not just a strategic leader; she's a visionary, redefining how we perceive and interact with urban spaces.

 

In our enlightening discussion, Emily opens up about her approach to innovation. She challenges the traditional notion of innovation as being the first globally, advocating instead for pioneering within one's own space. This perspective is especially poignant for Philadelphia, as Emily illustrates how the city embraces this ethos to redefine itself.

 

The heart of our conversation revolves around human-centered innovation. Emily passionately believes that the advancements in a city should improve the quality of life for all its residents, not just the privileged few. This approach is particularly relevant as we discuss the impacts of the COVID-19 pandemic and how it has exposed and amplified social inequities.

 

Emily shares how SEPTA uses technology and data for operational efficiency and as tools to address these deep-rooted inequalities. We delve into how spatial inequity within Philadelphia has been identified and addressed through innovative participatory budgeting driven by data and community input.

This episode isn't just about the technicalities of transforming a city into a smart one; it's a narrative of hope, inclusivity, and the power of innovative thinking to create spaces where everyone has a voice.

 

In my latest episode of Innovation Storytellers Show, I welcome Dr. Scott Walper, Science Director for Synthetic Biology at the US Office of Naval Research Global. The conversation took an exciting turn into the world of engineered living materials, a realm where the boundaries between the living and the inanimate blur into a new reality of possibilities.

Dr. Walper's enthusiasm was palpable as he spoke about his favorite subject, engineered living materials. He shared how this field transforms what we once viewed as dead materials—like walls and clothes—into living, multifunctional systems. This isn't just theoretical; it's a reality in synthetic biology today, with remarkable advancements in the past decade. 

An interesting point Dr. Walper made was about the art of science communication. He believes that as a scientist, one must also be a persuasive storyteller, almost like a 'used car salesman.' This means recognizing the audience's needs and selling the idea, even if it's as complex as a scientific concept. It's crucial to make science accessible and relatable. This approach is particularly vital when introducing innovative ideas that might seem like science fiction. By creating a narrative and showing how these ideas can fill gaps or solve problems, even in the future, scientists can lay a foundation for acceptance and understanding of their work.

Dr. Walper also discussed the challenge of explaining complex technologies like AI, which often go into a 'black box' that's hard for the average person to understand. He stressed the importance of not dumbing down science but making it accessible and exciting without losing its essence. According to him, the key is to frame scientific innovations in terms of their impact on improving lives. This approach makes the science more relatable and encourages trust and investment in these ideas.

Our conversation delves into the fascinating intersection of science and storytelling and how the latter is essential for the progression of the former. By focusing on how innovations can positively impact people's lives, scientists and innovators can craft narratives that resonate with a wider audience, fostering greater understanding and support for their work. This episode is a testament to the power of storytelling in science and technology and its role in shaping a future where these fields are more integrated into our daily lives.

 

In this episode of Innovation Storytellers Show, I welcome Natalie Turner, Founder & CEO of The Entheo Network and the brain behind The Six 'I's® of Innovation. Natalie offers a riveting exploration of how innovation can be an everyday practice, accessible to all, not just reserved for specialized teams. She discusses how the Six 'I's® model can serve as a compass, guiding us in integrating innovation into our daily work and strategic projects alike.

Natalie emphasizes the importance of 'purpose-driven innovation.' She challenges listeners to ponder the real impact of their innovative ideas, especially in our current times when not all innovation leads to positive outcomes. Her current work, focused on developing new care models for the elderly at risk of homelessness, serves as a testament to this approach, applying the Six 'I's® to identify opportunities and understand the needs of vulnerable populations.

Furthermore, Natalie draws an intriguing comparison between the innovation process and the classic tale of Oliver Twist, highlighting the crucial role of stakeholder engagement and collaboration. She stresses the importance of involving investors and decision-makers early in the innovation journey, likening it to building a collaborative ecosystem where every participant is a key contributor from the onset.

Tune in to this episode for an enlightening discussion with Natalie Turner. Discover how you can apply the Six 'I's® in your everyday work to foster innovation and how purpose-driven approaches can lead to more humane and effective solutions for critical social issues. This episode is a beacon for anyone seeking to understand and navigate the multifaceted landscape of innovation.

 

In the latest episode of Innovation Storytellers Show, I had the pleasure of talking with Wade Bitaraf, the Founder of Energy & Sustainability at Plug and Play. Our conversation is a deep dive into the transformative role of startups in reshaping the energy sector, particularly the oil and gas industry, at a time when the world is grappling with climate change.

Wade brings to the table a wealth of experience from Plug and Play, an organization that stands out for its unique approach in helping startups gain significant traction in the open market. We discuss the nuances of how these startups are not just working with big companies but also forming synergies with smaller businesses and tapping into larger networks for inspiration and contacts.

A significant part of our discussion revolves around the technological advancements in the oil and gas industry. Wade elaborates on how data analytics, sensors, and software are revolutionizing operations, enhancing efficiency in warehouse and supply chain management, and more importantly, paving the way for a sustainable future. He highlights the critical impact of these innovations in reducing emissions and moving towards the global goal of net-zero carbon.

Wade sheds light on the importance of cross-industry collaboration. The journey to reducing emissions and accounting for them isn't a solo endeavor for the oil and gas sector. It requires a concerted effort, involving electric utilities and the broader energy industry, to make meaningful progress.

One of the most striking points Wade makes is about the evolution of the innovation landscape. Sustainability goals, which were once peripheral considerations, are now at the forefront of corporate innovation strategies. This shift is not just a trend but a necessity, as we see chief innovation officers increasingly incorporating climate goals into their agendas.

As we wrap up our conversation, Wade reflects on the exciting opportunities that lie ahead. The prototypes and projects emerging in this space are not just about innovation for innovation's sake; they are about innovating to save our planet. It's a narrative that's becoming more prevalent, and rightfully so, as we witness sustainability and innovation walking hand in hand, charting a path for a better future.

 

This week's episode provides a fascinating look into the art of communication in innovation. It's crucial for reaching audiences, teams, and the broader market. Carmen Collins is a name I've admired and spoken about at international conferences, even before we met for this podcast. Carmen's transformative work at Cisco, particularly in reviving the brand through employee voices and social media post-telecom boom, is inspiring.

In this episode, Carmen, with her extensive experience in social media brand marketing and communications, delves into the art of creating compelling dialogues around innovation on social media. Her journey includes leading roles at Intuit QuickBooks and other notable brands, where she harnessed the power of storytelling to align corporate vision with engaging content strategies.

We'll explore how Carmen's approach to social media transcends traditional marketing, focusing on tangible goals and priorities rather than just surface-level engagement. Her accolades, including being a top woman in communications and a four-time winner of the Social Media Professional of the Year, speak volumes about her expertise.

Our conversation takes a deep dive into integrating social media strategy from the outset, using examples like a hypothetical Burger King Super Bowl commercial. Carmen highlights the pitfalls of not including digital and social teams in the planning phase, leading to potential flops on platforms like TikTok or Instagram.

Moreover, we discuss the crucial role of personal connection in social media messaging. Carmen advises making content relatable by sharing the stories behind innovations, including the failures and challenges. This approach humanizes the brand and resonates deeply with audiences, tapping into our inherent attraction to stories of overcoming adversity.

Join us in this insightful episode as Carmen Collins shares her wisdom on using social media to effectively communicate innovations, balancing the demands of platform algorithms with the need to engage and captivate audiences.

 

I'm thrilled to have Mach Millett, the Chief Innovation Officer and Alternative Investment Practice Leader at Lockton Financial Services, join us on The Innovation Storytellers Show. Mach's impressive background spans over a decade at Marsh and a legal career at Skadden Arps, equipping him with a unique perspective on managing risks in innovation.

In this episode, we're not just talking about insurance in the traditional sense. We're delving into how to protect the future - the innovations and potential within our organizations. Mach's role at Lockton involves creating new insurance products for unaddressed risk exposures and serving as a technical expert in various complex fields. His experience crafting insurance contracts and resolving disputes gives him a unique vantage point on the intersection of innovation, law, and insurance.

Our conversation travels from Central America to the intricacies of the legal profession and deep into the insurance world. We discuss the importance of involving legal, compliance, and PR teams from the onset of an innovation project, forming an 'Innovation Council' to ensure all potential issues are addressed early. Mach shares his experiences with the challenges and triumphs of navigating innovation's legal and compliance landscapes, providing insights into how to foresee and manage the unforeseen.

This episode explores the support systems underpinning innovation. We delve into the importance of seeing around corners, anticipating risks, and extending a hand across different silos to foster successful innovation. Mach's journey from a legal expert to an innovation leader at Lockton illustrates the multifaceted nature of protecting and nurturing the next big thing.

In this episode of the Innovation Storytellers Show, I spoke with Lincoln Bleavens, Stanford University's Executive Director of Sustainability & Energy Management. With a rich background in the global energy sector, Lincoln brings a unique blend of academic and practical expertise to his role, overseeing a range of operations from energy and water management to emergency preparedness and waste management.

Our discussion centered on Stanford's innovative approach to sustainability, viewing the university as a microcosm of a larger urban system. Lincoln highlighted Stanford's significant strides in aligning its operational needs with sustainability goals. Notably, the university's transition from a natural gas-fired plant to renewable electricity and from a steam-based system to more efficient hot and chilled water systems has substantially reduced energy and water consumption.

These changes, Lincoln pointed out, are not just about adopting new technologies but represent a fundamental shift in resource management, resulting in a dramatic decrease in distribution losses and water consumption. This approach positions Stanford as a leader in sustainable innovation, demonstrating how operational efficiency can coexist with environmental stewardship.

Lincoln's insights underscore the importance of sustainability as a driver of innovation. Stanford is setting an example for other institutions and cities by focusing on long-term, sustainable solutions. His passion for applied innovation and sustainability is a testament to Stanford's commitment to leading by example in this vital area.

In summary, my conversation with Lincoln Bleavens was an in-depth look into how Stanford is pioneering a sustainable future, offering valuable lessons and strategies that could inspire a broader movement toward sustainable innovation and efficiency.

 

This week I explore a unique perspective on innovation through the lens of gender dynamics and intuition. Our guest, Fabienne Jacquet, a scientist, corporate innovator, author, and the founder of INNOVEVE®, brings a wealth of experience and a distinctive viewpoint on the subject.

Fabienne challenges conventional wisdom by emphasizing the importance of both masculine and feminine energies in the innovation process, transcending the traditional gender roles. She discusses the neuroscience behind these energies, explaining how different brain compositions, including the distribution of gray and white matter, contribute to diverse problem-solving approaches and ways of connecting the dots in complex situations. This concept extends beyond mere physiological differences to encompass a broader understanding of how we, as innovators, can harness these diverse energies for creative and effective problem-solving.

 

An intriguing part of the conversation revolves around the role of intuition in innovation. Fabienne advocates for the inclusion of diverse perspectives in the innovation process, arguing that this diversity is crucial for accumulating a wide range of information and ideas. She emphasizes the importance of being open to new cultures, experiences, and ways of thinking, as this openness is key to fostering a creative and innovative mindset. Additionally, Fabienne touches upon the often-overlooked necessity of allowing our brains time to rest, highlighting how our best ideas often emerge when we are not actively trying to force them.

 

A particularly fascinating aspect of the discussion is Fabienne's exploration of how feminine energy, often characterized as chaotic and less predictable, plays a crucial role in the front end of the innovation process. This contrasts with the more structured and organized masculine energy that tends to dominate the latter stages of bringing a product to market. Fabienne's approach is not just theoretical; she has applied these principles throughout her career in various fields, from academia to corporate innovation.

My conversation with Fabienne Jacquet is a journey through the intricacies of innovation and a call to embrace a more inclusive and holistic approach to creating and implementing new ideas. It's a must-listen for anyone interested in understanding the deeper layers of innovation and how integrating diverse energies and perspectives can lead to more meaningful and impactful outcomes.

 

In the latest installment of the Innovation Storytellers Show, I had the pleasure of engaging in a profound conversation with Paul Reeder, the Executive Director of the Center for Innovation Strategies at Ohio State University. Our discussion explored what innovation truly means for businesses today, far beyond the superficial trappings that often masquerade as progress.

Paul Reeder is a name that resonates with authority in the realm of innovation. His mission at the Center for Innovation Strategies is not just about fostering new ideas; it's about orchestrating a symphony of collaboration that resonates with value creation for a diverse range of stakeholders.

From the hallowed halls of Ohio State to the corporate boardrooms of Fortune 500 companies, Paul's influence on innovation is profound. His expertise has been sought after by industry titans such as Procter and Gamble, Honda, and Nationwide Insurance, all seeking to infuse genuine innovation into their DNA.

Our conversation was a clarion call against the backdrop of what Paul aptly terms 'Innovation Theater'—a facade of innovation that is all too common in today's corporate world. It's a world where the appearance of innovation is often mistaken for its substance. Paul's insights revealed a troubling trend where companies are quick to set up flashy innovation studios, complete with trendy furniture and attire, mistaking these superficial elements for the heart of innovation.

However, Paul argues that true innovation is not about the optics; it's about the impact. It's about understanding and serving customer needs in ways previously unimagined, identifying new customer segments, and creating a 'blip in our business' that signifies real growth and evolution. This kind of innovation doesn't just happen; it requires a cultural shift and a commitment from every level of the organization, especially the C-suite.

Throughout our discussion, Paul emphasized the need for a new paradigm to measure innovation—one that accounts for cultural change, customer engagement, and the ability to break new ground. We discuss how traditional metrics like cash ROI fall short in capturing the essence of innovation, which is as much about the journey as it is about the destination.

As we wrapped up our conversation, it was clear that Paul's vision for innovation is both a challenge and an invitation. It's a challenge to businesses to look beyond their walls and engage with external innovation groups, creating partnerships that fuel creativity and drive growth. It's an invitation to step out of the conventional box and embrace a broader vision of what innovation can be—a strategic pillar essential to the future of any organization.

 

In this compelling episode of Innovation Storytellers, I am joined by Brian Solis, the Head of Global Innovation at ServiceNow. If you've ever been fascinated by how technology serves as a catalyst for business transformation, then this episode is a must-listen for you.

Brian Solis, who has spent over two decades studying digital Darwinism, discusses the evolving role of Executive Briefing Centers and Innovation Centers in the tech industry. These spaces, once merely showrooms for platforms like ServiceNow, have transcended their original purpose. They now serve as critical hubs for business transformation, providing a bespoke experience tailored to the unique needs of visiting executives and prospects. Such spaces facilitate targeted, transformative discussions and foster meaningful partnerships. They guide businesses toward increased agility and resilience in an ever-changing market landscape.

However, the journey isn't without its hurdles. The episode also delves into the challenges involved, such as the potential for information overload that can overwhelm visitors. It questions whether these centers, despite their high-tech allure, run the risk of becoming mere 'window dressing' if not updated regularly to reflect current trends and technologies.

The conversation shifts seamlessly to a critical look at the marketing landscape, emphasizing the importance of empathy and storytelling. Brian shares insightful thoughts on how conventional marketing frameworks like personas and journey maps could potentially limit a business's ability to genuinely connect with its customers. He introduces the novel concept of employing storytelling techniques, inspired by Pixar's and Joseph Campbell's Hero's Journey, to humanize the customer experience.

As the episode unfolds, Brian challenges listeners to rethink technology's potential impact on life and work beyond its "wow factor." He offers an example related to AI, questioning the ethics and long-term impact of replacing human roles like copywriting with machine-generated content. Instead, he proposes an innovative approach—augmenting human capabilities to create new, premium services, thereby creating new avenues for revenue and growth.

In essence, this episode provokes thoughtful debates and challenges conventional perspectives. It urges listeners to not only marvel at technology’s capabilities but to question and understand its broader ramifications on society, business, and human well-being.

 

In today's fast-paced, ever-evolving business landscape, leadership is under constant scrutiny. The spotlight often shines on the balance—or imbalance—between two critical aspects of decision-making: logic and intuition. While some say good leadership relies on hard facts and analytics, others argue that instinct plays an invaluable role. I sit down with Mary Pat Knight, an authority on humanized leadership, who compellingly addresses this intricate balance between head and heart.

Mary Pat Knight has a fascinating perspective that even engineers—often regarded as the epitomes of logic and structured thinking—can use to hone their instinctual skills. She points out that engineers are generally trained to rely on data, to scrutinize every decision through the lens of calculations and structured processes. However, the art of leadership requires more than just crunching numbers; it requires acknowledging that sometimes, instinct whispers critical pieces of information that raw data can't capture.

What's remarkable about Mary Pat Knight's view is that she doesn't advocate for the abandonment of logic for instinct, or vice versa. Instead, she champions the harmonious blend of passion and logic, the quintessence of what she calls humanized leadership. Leaders who successfully balance their analytical skills with emotional intelligence create work environments that value instinct and data, leading to more well-rounded decisions.

Listen in as Mary Pat Knight unravels the intricate process of integrating intuition into a traditionally logical decision-making environment. Whether you are leading a team, building a business, or simply curious about the subtleties of effective leadership, the insights she provides are both practical and transformative. She makes a compelling case for the need to be both analytical and emotional, logical and instinctual, in our roles as leaders. This multi-faceted approach to leadership is not just about making better decisions; it's about making decisions that are comprehensive, inclusive, and, most importantly, human.

 

I sit down with Hansini Sharma, Practice Lead at Acquis Consulting Group, to delve into the rapidly changing landscape of the travel industry. The episode is a journey through the nexus of innovation and execution, setting the stage for transformative impacts on both business and leisure travel. Hansini's 15+ years of industry experience shines as she outlines the paradigm shifts driven by sustainability and technological advancements. She elaborates on how cultural awareness and employee engagement are becoming the linchpins of change, and how the industry is reacting to these emergent trends.

The conversation spans from practical insights to big-picture vision, touching on both the immediate challenges and long-term opportunities that the multi-trillion-dollar travel sector faces. This episode serves as a catalyst for leaders in innovation, ESG, and corporate travel management to rethink their strategies, offering actionable advice and thought-provoking dialogue on harnessing innovation to drive sustainable change. Tune in to explore the intersection of vision and execution in travel, and leave with new perspectives that can be immediately applied to your own organizational frameworks.

 

This week, I invite you to feast your senses on a captivating dialogue with Kristin Bryan, Director of Culinary Innovation at HelloFresh. Kristin takes us on a culinary journey that marries taste and technology, enriching our palates and minds.

For those intrigued by how the complexity of flavors in your HelloFresh meal kit is conceived, Kristin introduces the riveting concept of "Creative Abrasion." Coined by Linda Hill, this approach isn't about conflicts but about generating a kind of friction that sparks groundbreaking innovation. It fosters an open dialogue within the team—making it the spice that elevates every dish and concept HelloFresh develops.

Kristin highlights the underestimated yet essential ingredient in their innovation journey—psychological safety. In an industry where pleasing the customer is the ultimate goal, one wonders how a team of culinary experts decides what 'pleasing' means. Kristin offers that creating a psychologically safe environment is the cornerstone of this process, enabling team members to bring their unfiltered opinions to the tasting table.

Adding another layer to this rich conversation is the debate on convenience versus authenticity. With busy lives and an increasing demand for quick meal solutions, HelloFresh experiments with convenient sauce packages. Kristin ponders how far they can go in delivering convenience without compromising the quality of the dining experience. 

But innovation at HelloFresh doesn't stop at dinner. Addressing the often-overlooked domain of school lunches, Kristin reveals how meticulous research and customer feedback fuel their drive to simplify yet enrich the midday meal for children. The challenge lies in delivering familiar yet balanced meals, which calls for an intricate dance between fun and nutritional integrity.

During this conversation Kristin uncovers her roots in innovation through her experience at tech startups and Walt Disney World. She attests to the transformative influence of her mentors at Disney, encouraging her to view food not as mere sustenance but as a holistic sensory experience—an adventure if you will.

So, please tune in for an episode that promises to be as stimulating to your intellect as it is to your taste buds. You will come away with a fresh perspective on what it takes to innovate in the culinary world, from conceptualizing a dish to the logistical gymnastics of putting it on your table. After listening, you'll never see your HelloFresh—or any other meal kit—the same way again.

 

 

In the latest episode of the Innovation Storytellers Show, I sit down with John Winsor, Founder and Chairman of Open Assembly, to examine the intricacies of the future of work. John, who is an authority on open talent and innovative work models, brings decades of experience and wisdom to the conversation.

 

Winsor is not a stranger to groundbreaking ideas. He has served as an executive in residence at Harvard Business School's Laboratory for Innovation Science and is currently writing his sixth book, "Open Talent: Leveraging a Global Workforce to Solve Your Biggest Challenges." His expertise places him at the crossroads of innovation, disruption, and storytelling—my favorite trifecta.

 

John details how work as we know it is undergoing a radical transformation. Traditional office settings and 9-to-5 commitments are giving way to a more dynamic, fluid, and global workforce. He challenges businesses to rethink how and where they source their talent, suggesting that the next genius addition to their team might not be within the "four walls" of their office. Instead, he introduces the concept of a digital aggregation platform that reduces the friction associated with adopting open talent and freelancing models, facilitating a seamless transition to more adaptive and efficient working modes.

John's work also has a broader societal ambition. He recently co-founded a global industry coalition, the Center for the Transformation of Work, which aims to revolutionize the workplace for a billion people by 2025. It's a lofty goal that magnifies the scale and urgency of the changes we are witnessing in workspaces and workstyles.

This episode is a compelling narrative that combines John Winsor’s strategic foresight with my expertise in storytelling to paint a vivid picture of what the future could, and perhaps should, look like for businesses and professionals alike.

To add a touch of intrigue, John also teases an upcoming excerpt in the Harvard Business Review and discusses his forthcoming book set to be published in 2024. All said and done, this episode is an invaluable resource for leaders and thinkers who are willing to challenge traditional notions and are hungry for a glimpse of what the future of work holds.

 

I sat down with Melora Zaner, the Chief Design Officer at TIAA, to discuss the often-overlooked value of incremental innovation and the transformative power of design in addressing pressing societal challenges like retirement. 

Our conversation starts with an urgent issue that many are facing—the retirement crisis in America. We discuss the alarming statistics indicating that 40% of Americans are on track to run out of money in their retirement years. Melora offers an intriguing alternative by asking, "What if we shift our thinking from 'retirement planning' to 'longevity planning'?" This approach puts the focus on sustained income, healthcare provisions, and overall quality of life, rather than just a lump sum that may or may not last a lifetime.

Innovation doesn't have to be grandiose to be impactful, as Melora eloquently points out. The episode delves into the concept of 'breadcrumbing,' a term Melora uses to describe the art of celebrating small, incremental changes that lead toward a significant shift. These small steps, often overlooked in the constant quest for disruptive change, can offer customers stepping stones, helping them see a future where their needs and concerns are addressed.

We also discuss the importance of storytelling in the journey of innovation. How do you narrate a story that balances the celebration of small victories with the drive toward grand visions? The idea is to offer manageable steps, or breadcrumbs, to make the journey less daunting and more rewarding for both customers and organizations. These incremental changes shouldn't be underestimated; they often result in exponential gains over time, especially when they address specific customer pain points.

Finally, Melora shares insights into getting internal stakeholders on board with innovation. She emphasizes that incremental wins can build confidence internally and set the stage for bigger, more disruptive changes in the long run.

Tune into this episode of Innovation Storytellers Show to explore the power of incremental innovation and design-led thinking in transforming how we approach complex challenges, from the retirement crisis to customer engagement and internal alignment. Because sometimes, the biggest changes start with the smallest steps.

Don't miss this enlightening discussion, full of actionable insights and thought-provoking concepts that challenge the status quo.

 

In a time where innovation is often boiled down to buzzwords, Adipat Virdi, Global Immersive Strategist and Former Global Creative Product Lead for Immersive, brings us back to the essence of true innovation. With a remarkable history of embedding immersive strategy into global organizations like Meta, Virgin Atlantic, and the BBC, Virdi helps us refocus on what's important. He challenges us to escape 'Plato's Cave' and reassess the often unconscious limitations we put on the idea of innovation.

Virdi emphasizes the importance of separating culture from business drivers, imploring us to take a more human-centric approach. By focusing on the dynamic relationship between content, consumer, and brand, he argues that innovation becomes not just a corporate goal but a holistic experience. However, he acknowledges that this 'uncoupling' can be a monumental task for businesses ingrained with certain cultural values.

As we move into an era where linear progression is becoming increasingly inadequate, Virdi propounds the need for thinking in ecosystems. Yet he cautions that such a shift introduces complexities that could act as a barrier to practical implementation. The challenges lie in balancing human-centric values with business imperatives and in overhauling pre-existing corporate cultures that resist change.

Yet, the opportunities are equally profound. The very act of aligning business goals with ecosystem thinking opens up new paths for disruptive innovation. Virdi introduces us to the term 'soul work'—a phrase that might sound esoteric but is deeply strategic. This is about asking the questions that really matter to your audience digging deep to understand their needs and desires. It's an approach that promises innovation and meaningful engagement with consumers.

 

The conversation takes an even more forward-looking turn as we discuss Apple’s soon-to-be-released Vision Pro, a device that's set to redefine digital interaction. Virdi provides insights into how the market will need to adapt to the complexities of spatial computing and offers a glimpse into the future of experiential marketing.

In the end, Virdi leaves us with a clear understanding that immersive technology is not a fleeting trend but a game-changing evolution. If brands don't adapt, they risk missing out on new generations of consumers who are already primed for immersive experiences. This engaging and insightful conversation is not to be missed, as it navigates the future of brand engagement in an increasingly immersive world.