Dan and Nicole Ratner are a power couple in the association world leading organizations to achieve record growth in membership and plan highly efficient events over their 36 combined years in the industry. After climbing to the highest levels of leadership in multiple organizations, they both made the unusual choice to step off the corporate ladder and put family first. Throughout this podcast, you'll hear how they help non-profit and for-profit businesses move from incremental growth to exponential growth, from passive customer relations to active customer relationships, and from surviving to thriving. They've introduced a unique business model called the In It ForEVER™ Principle that emerges from the belief that members/attendees/customers are in it for…a quality positive Experience, ever-increasing Value, intentional Engagement, and consistent and reliable Relevance. The show includes a mix of discussions, interviews, and education focused on topics, such as, event planning, meeting planning, membership development, member retention, member engagement, value proposition development, marketing, direct sales, selling, strategic planning, managing a governing board, customer service, vendor and provider relations, and curating and cultivating partnerships.
As independent entrepreneurs growing their own small business (The Next Steps, LLC), listeners will also get a glimpse into the challenges and struggles they face managing their family and business together.
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Données mises à jour le 14/07/2026
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jeudi 13 septembre 2018 • Durée 28:42
We are excited to welcome Marcia Sheehan, Founder of Charmed Cardinals today as we talk with her about putting together a 1st ever conference. Not only is her Society putting together this event they also have a membership program which we touch base on. Listen in to hear how she's applying the In It ForEVER™ principle to the Connector Conference.
5 Tips in 5 Minutes Working with Volunteers Episode 50
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5 Books We Recommend 049
vendredi 31 août 2018 • Durée 20:21
We love to read and wanted to share with you all some of our favorites. In this episode we are talking about 5 books we recommend. These are both for personal and professional use and we can't wait to hear what you think we should read.
Onboarding New Members
vendredi 24 août 2018 • Durée 07:11
Retention is not an event, it's a constant throughout their cycle. Retention rises and growth happens with onboarding plans. Do you have an onboarding plan in place for new members? The first year of membership is teaching and molding new members to become loyal. This week we talk about the onboarding process and give some tips on what you can implement to provide the value message.
Podcastiversary + Contest 047
vendredi 17 août 2018 • Durée 16:32
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6 Crucial Metrics of Membership
jeudi 9 août 2018 • Durée 07:51
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5 Tips in 5 Minutes: Meeting Budget 045
jeudi 2 août 2018 • Durée 04:57
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The Value of Student Membership 044
vendredi 27 juillet 2018 • Durée 14:05
In this week's episode Dan shares thoughts and perspectives on the value of student membership. Are you offering discounts, complimentary or scholarships to student members? Is that helping or hurting your organization? Listen in to find out more and let us know what do you offer your student members and do you have a category of membership for students.
How we got here-our personal story 043
jeudi 19 juillet 2018 • Durée 37:09
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5 Tips in 5 Minutes Trade/Vendor Shows
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