In-House Outliers – Détails, épisodes et analyse

On this episode, Bridget Franklin (VP of Legal & Compliance at Leaf Home) joined the show to discuss her experience navigating the transition from working at a firm to working in-house, how she's leveraged technology to gain greater visibility into legal spend, and her feelings on the growing role of AI within legal departments.

Brightflag's Kevin Cohn returns to the show for an in-depth conversation about his legal ops and legal technology predictions for 2025, touching on topics including AI regulations, the evolving CLO-legal ops relationship, and CLM consolidation.

On this episode, Brandy Musick (Senior Manager of Legal Operations at Keurig Dr. Pepper) joined Alex Kelly to discuss her approach to implementing legal technology.

Brandy also shared insights from her career journey, and talked about the importance of e-billing for modern legal departments.

What does it take to move from a career as a paralegal to a legal operations manager?

In this week’s episode, Alex sits down with Alison English, Legal Operations Manager at Rheem Manufacturing Company. Alison discusses her career path from paralegal to legal operations manager and the skill sets that helped her to move into this role. She also shares very helpful advice for any paralegal who wants to make the same transition.

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this episode, Alex chats with Mark Eldridge, Director of Legal Operations at Guardant Health. Mark started his career in forensics but different opportunities led him into a legal operations career. Today, he has led two successful legal operations functions.

Mark discusses what it took to build his skill sets in legal operations, how to create relationships with your legal leadership team and the most impactful projects he’s worked on in his career.

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this episode, Alex chats with Mike Haven, Senior Director, Associate General Counsel and Head of Legal Operations at Intel. Mike started his career as a lawyer, but then when an opportunity into legal operations presented itself, he took a leap of faith and never looked back. In this episode, Mike shares how he navigated the change into legal operations, his battle against perfection, and the key elements to building a successful legal ops program.

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this episode, Alex sits down with Tom Stephenson, Director of Legal Operations at Credit Karma. Tom discusses his path from paralegal to legal ops leader, how he structures his team and the principles behind it and his best pieces of advice to advance your career in legal operations.

Liked what you heard on today’s episode?

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this minisode, Alex talks to Ben Hayden, Vice President of Legal Operations at Cengage Group. Ben discusses why he joined Cengage Group, the most important things he looks for in a vendor and how to choose the right legal matter management software.

Liked what you heard on today’s episode?

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this episode, Alex interviews An Trotter, Senior Director of Operations, Office of the General Counsel at Hearst. An shares with us how she landed in legal ops, the different areas of focus in her legal ops career, and her best advice for those who want to get started in the industry. 

Liked what you heard on today’s episode?

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops

In this episode, Alex talks to LaTrece Johnson, Head of Legal Operations at Palo Alto Networks. LaTrece shares how she got started in legal operations, her most impactful projects at Adobe, and her thoughts on the future of the legal ops community.

Liked what you heard on today’s episode?

Connect with Alex here & follow us on Linkedin.

Top Previous Episodes…

👉Creating a Legal Ops Community at CLOC with Stephanie Corey

👉Leading an Innovative Legal Operations Function at Netflix with Jennifer McCarron

👉How VMWare’s Aine Lyons Found Her Calling in Legal Ops