HR Coffee Time – Détails, épisodes et analyse

Want to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.

Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.

[00:00] Introduction and overview

[01:11] Meet the expert: Emma Serlin

[04:26] The Meal Plan framework: Protein, Vegetables, and Spice

[05:38] Deep dive into the protein component

[09:07] Crafting impactful presentations: The importance of three key takeaways

[11:31] Exploring the ‘vegetables’ component

[16:57] Adding ‘spice’ to make your presentation memorable

[19:46] The Dinner Party Planner

[23:50] Book recommendation

[25:48] How to contact Emma and London Speech Workshop

[27:23] Conclusion

• Connect with Fay on LinkedIn
• Fay’s website: Bright Sky Career Coaching
• Connect with Emma Serlin on LinkedIn
• Emma’s website: London Speech Workshop
• London Speech Workshop on Instagram
• London Speech Workshop on YouTube

• Episode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna Lott
• Episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation
• Episode 74: How to get better at presenting and feel more confident about it

• The Connection Book: 50 Ways to Communicate More Effectively, by Emma Serlin
• The Communication Equation: A How to Guide for Outstanding Communication, by Emma Serlin
• Nonviolent Communication: A Language of Life, by Marshall B. Rosenberg

You can find the transcript on this page of the Bright Sky Career Coaching website.

If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify.

Whether you’d like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.

Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why it’s important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including practical tips and book recommendations.

Chapters from This Episode

[00:00] Introduction and overview

[02:17] Meet the expert: Jen Allen Jardine

[03:09] Defining Strategic Workforce Planning

[04:13] Strategic Workforce Planning in large vs small organisations

[04:55] The role of HR in Strategic Workforce Planning

[11:03] Developing skills for Strategic Workforce Planning

[17:18] Misconceptions about Strategic Workforce Planning

[23:02] Book recommendations

[34:29] How to contact Jen

[35:50] Conclusion

• Connect with Fay on LinkedIn
• Fay’s website: Bright Sky Career Coaching
• Connect with Jen Allen Jardine on LinkedIn

• HR Coffee Time podcast playlist: Clarify Your Career Goals & Explore HR Career Options
• Episode 58: How to feel more confident using data & analytics in your HR role
• Episode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell

• Factfulness: Ten Reasons We’re Wrong About The World – And Why Things Are Better Than You Think, by Hans Rosling , Ola Rosling and Anna Rosling
• Freakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven D. Levitt & Stephen J. Dubner
• Radical Uncertainty: Decision-making for an unknowable future, by John Kay and Mervyn King

You can find the transcript on this page of the Bright Sky Career Coaching website.

If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video...

Working in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But it’s so important you are able to take care of yourself too, so that the stress doesn’t reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.

[00:00] Introduction and Importance of Discussing Stress and Burnout

[02:09] Introducing Dr Jo Burrell

[07:05] Worrying Results from the HR Mental Wellbeing Survey

[08:52] Understanding and Combating Burnout

[11:42] Personal Reflections on Stress and Work Habits

[22:11] Strategies to Prevent Burnout and Manage Stress

[29:21] An Example Case Study

[39:07] Book Recommendation

• Connect with Fay on LinkedIn
• Fay’s website: Bright Sky Career Coaching
• Connect with Jo on LinkedIn
• Jo’s website: Ultimate Resilience
• HSE (Health and Safety Executive) stress resources
• CIPD’s wellbeing helpline

(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)

A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, by Gethin Nadin

Build Resilience & Handle Stressful Situations Playlist

You can find the transcript on this page of the Bright Sky Career Coaching website.

If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by

Even the most ambitious & focused of us can stumble when it comes to figuring out what we want next for our career and how to go about getting it. So, it isn’t surprising to hear that career development conversations at work can feel a bit tricky. Whether it’s your own career you want to develop, or you want to encourage career conversations to take place at work that truly empower people, you might have found yourself wondering where on earth to start.

In this episode of HR Coffee Time, career coach Fay Wallis is joined by the Founder of CareerPoint; Steve McIntosh; who takes a deep dive into a helpful framework for career conversations at work – his 8 value drivers.

[01:00] A recap on 'How to use career conversations to improve retention & engagement'

[02:02] Introduction to Steve McIntosh

[03:14] Introduction to CareerPoint

[05:02] Virtual coaching explained

[05:49] The importance of career development conversations

[11:58] Using the  3E model

[14:51] How using a framework can help when discussing an employee’s performance

[18:01] The ‘eight value drivers’ explained

[19:31] Using workshops to explore the value drivers

[26:12] Focusing on more than one value driver

[29:02] Fay refers to previous episodes about building relationships:

• Building relationships with difficult people at work
• How networking can help your career
• How to become more confident about networking
• Networking - three most important networks for your career

[29:15] Fay refers to previous episodes about leadership:

• How to be strategic in your new HR leadership role
• Setting yourself up for success in your new HR leadership role
• Making a success of your promotion to a leadership role

[29:36] How the business environment creates value for the employee

[33:46] How to think about value drivers

[38:19] Steve’s book recommendation - Humankind: A Hopeful History by Bregman, Rutger

[39:33] Steve’s book - The Employee Value Curve by Steve McIntosh

[41:31] How to connect with Steve

As an HR professional, you need to constantly communicate by email for a whole host of reasons, whether that’s to pass work along to a colleague, to get a senior stakeholder on board with an idea, to pass on crucial information to the entire workforce, to get people to take action, or perhaps even to confirm happy or sad news.

It can be tricky to figure out how to master the art of effective email communication on your own; with a high risk of your emails being left unread, sent to trash, ignored, or leaving the recipients bored and disinterested.

In this episode of HR Coffee Time communication expert and self-proclaimed ‘word nerd’ and ‘email geek’ Kim Arnold speaks to career coach Fay Wallis to share her tips and techniques to help. By the end of it, you’ll feel confident in knowing how to write work emails that get results.

[02:39] Introduction to Kim Arnold

[04:59] More information about Kim’s book 'Email Attraction'

[05:32] What are the ‘fateful eight’?

[05:47] The first fateful eight example – the info dump

[06:30] The second fateful eight example – the toddler in the sweet shop

[07:57] The third fateful eight example – the workout

[10:59] How to create your opening line when writing an email

[12:41] What are the three W’s?

[14:22] The three W’s – Who

[15:02] The three W’s – What 

[15:37] The three W’s – Why

[19:11] Ways to write an email effectively

[22:23] The ‘hamburger technique’ explained

[23:17] The first stage of the technique – your hook (H)

[24:07] The second stage of the technique – explanation (E)

[24:38] The third stage of the technique – call to action (C)

[27:17] How to follow up on an email

[30:21] Kim’s book recommendation – 'Can I Change Your Mind?' by Lindsay Camp

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Connect with Kim on LinkedIn
• Kim Arnold's website

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this...

LinkedIn has some fantastic features that will help you to get your next job. Some of them are really well known, while others are tucked away, or released without any major announcements, so you may not have come across them before. In this episode of HR Coffee Time, career coach & outplacement specialist Fay Wallis shares 3 little-known LinkedIn features which will help you get your next HR job.

Why not, sit back and listen to it with a cup of coffee in hand, ready to learn how to make the most of LinkedIn?

[00:56] Statistics about LinkedIn

[02:07] The first feature – LinkedIn URL

[03:31] Fay’s online course –'Power up your LinkedIn profile'

[05:52] How to edit your URL

[06:26] Fay’s article – 'How to include a link to your LinkedIn profile in your CV'

[06:47] The second feature – Interview prep

[07:46] Where to find ‘interview prep’ and what to expect

[09:12] How to access useful content with a free LinkedIn account

[10:45] Where to find ‘practice and get feedback’

[12:28] The third feature – LinkedIn advanced search features

[13:49] How to find HR Recruiters

[15:07] How you can search for a specific company

[15:44] The difference between first-degree connections and second-degree connections

[20:32] How to connect with Fay

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Fay’s ‘Power Up Your LinkedIn Profile’ online course
• Fay’s article: How to include a link to your LinkedIn profile in your CV

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Join 3R Strategy's free Pay & Reward Academy

Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademy.

5 generations (and a 6th coming) are currently working alongside each other in the workplace. They’re all shaped by different experiences and world events and have their own expectations of their careers and their colleagues.

In this episode of HR Coffee Time, HR Consultant, Michelle Hartley, talks to Career Coach, Fay Wallis. She explains the key differences between the different generations and how we can make our workplaces as effective and inclusive for them as possible.

[00:40] The video featuring Simon Sinek talking about millennials in the workplace

[01:35] Introduction to Michelle Hartley and the work she does with Barrow & Parker HR

[04:28] The first generation – The Silent Traditionalists (born around 1928)

[04:49] The second generation – The Baby Boomers (born after 1946)

[05:11] The third generation – Gen X (born around 1965)

[05:28] The fourth generation – The Millennials (born in 1981)

[05:43] The fifth generation – Gen Z (born after 1997)

[07:01] Possible tensions between the generations

[07:33] Perennials – people who don’t fit into a generational stereotype

[08:10] Different communication and feedback needs across the generations

[09:07] Working styles across the generations

[09:57] Different motivations and priorities across the generations

[11:17] How to ‘mind the generational gaps’ – working in an inclusive way

[14:00] Cross-generational mentoring

[16:29] The importance of context when planning to foster inclusivity for a multi-generational workforce

[16:37] Fay’s experience as a teacher, early on in her working life

[19:37] The danger of ‘boxing people in’ through applying generational labels

[20:07] Quick introduction to personal user manuals and team user manuals

[22:38] Michelle’s book recommendation – ‘The Conscious Effect: 50 Lessons for Better Organizational Wellbeing’ by Natasha Wallace

[23:34] The best way to get in touch with Michelle is on LinkedIn

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Connect with Michelle on LinkedIn

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by

Have you recently been promoted within your organisation? Are you wondering how you can excel and face the changes your new leadership role brings?

This episode of HR Coffee Time is here to help, providing you with key tips on promotion pitfulls to avoid and strategies to succeed in your new HR leadership role.

[00:43] A recap of episode one – (Setting yourself up for success in your new HR leadership role )

[01:23] A recap of episode two (How to be strategic in your new HR leadership role)

[02:22] Introduction to Jacqui Jagger

[03:32] What are the common promotion pitfulls?

[04:06] The first promotion pitfull – ‘the trap of doing more rather than doing different’

[06:47] The second promotion pitfull – ‘being over ambitious about what can be achieved’

[10:22] The third promotion pitfull – ‘being promoted over peers’

[14:37] The fourth promotion pitfull – ‘the identity gap’

[16:10] Mistakes that are often made

[16:47] How to focus on yourself and your strengths

[18:11] Signals that are often used

[21:30] Creating a 90-day plan

[22:00] The first step to creating your plan

[23:50] The second step to creating your plan

[25:48] What is the ‘HR strategy shaping interview template’?

[27:20] The ‘emotional intelligence framework’

[29:02] The two aspects of emotional intelligence – ‘empathy and decision making’

[31:16] Jacqui explains the emotional intelligence tool she uses – created by MHS

[32:51] Ways to be mindful when supporting internal promotions

[33:13] How to support and develop before a promotion

[36:31] Jacqui’s book recommendation – ‘Think Again: The power of knowing what you don’t know by Adam Grant’

[38:52] More information on ‘the practical leadership academy’

[39:56] Ways to connect with Jacqui

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Connect with Jacqui on LinkedIn
• The Practical Leadership Academy
• Think Again: The Power of Knowing What You Don't Know: Adam Grant

If you found this episode of HR Coffee Time helpful, please do rate and review it on

Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be...

Whether you’re thinking of getting ready for retirement yourself, or you’d like to support colleagues with this key life and career transition, this episode of HR Coffee Time is here to help.

[00:36] Introduction to Sue Gouldman

[02:17] Sue’s advice on retirement

[03:01] The common challenges of retirement – lack of structure and routine

[03:37] The common challenges of retirement – staying motivated

[04:18] The common challenges of retirement – loss of identity

[05:30] The common challenges of retirement – finding purpose and fulfilment

[07:50] Taking action to prepare for a happy and smooth retirement

[09:25] Protecting your free time

[12:01] Ways to stay motivated in your retirement

[13:05] How creating a small network can help you

[15:50] How to set up a successful retirement within the workplace

[18:17] Ways in which a coach can help you plan for retirement – prepare for change

[18:47] Ways in which a coach can help you plan for retirement – creating new goals

[20:23] How a CV can be beneficial

[22:59] Sue’s first book recommendation – ‘The good retiring guide 2022’ by Jonquil Lowe

[23:53] Sue’s second book recommendation – ‘101 ways to enjoy retirement’ by Ravina Chandra’

[28:11] How to connect with Sue

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Sue Gouldman’s website, “Your Career Coach”
• Age UK
• u3a (University of the third age)
• The Good Retirement Guide 2022
• 101 Ways to Enjoy Retirement

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Mentioned in this episode:

Join 3R Strategy's free Pay & Reward Academy

Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademy.

If you’re facing redundancy, or find yourself having to make other people redundant, this episode is here to help. Listen now to hear tips and strategies to help you or the people around you get ‘unstuck’ and move forward successfully.

[01:47] Introduction with Sarah Archer

[02:19] Redundancy statistics in 2020

[03:40] Introduction to Fay Wallis

[05:33] What is the ‘change curve’?

[07:17] The change curve - stages one & two - shock & denial

[07:48] The change curve - stages three & four - frustration & depression

[08:32] The change curve - stages five & six - experiment & decision

[09:02] The change curve - stage seven - integration

[14:44] How to help with emotional struggles

[15:55] Building a support network

[19:43] A technique to help you feel more positive

[21:30] How organisations can support their people - arranging outplacement support

[22:32] How organisations can support their people - communication

[26:17] Why organisations should invest in outplacement support

[30:46] Fay’s top tips for anyone going through redundancy

[33:07] How to connect with Fay

[33:29] How to connect with Sarah

[33:48] Bright Sky Career Coaching's free & paid solutions to help with redundancy

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Connect with Sarah on LinkedIn
• LinkedIn Live Video: How to get unstuck post redundancy
• Podcast: 002 | Handling redundancies (of less than 20 people) with confidence
• Article: Understanding & supporting staff when making redundancies
• Article: Alternatives to redundancy – things to consider first
• Article: 9 ways to help employees facing redundancy
• Fay’s Power Up Your LinkedIn Profile online course
• Fay’s CV Toolkit (online CV writing course)

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].