Explorez tous les épisodes du podcast How To Start Up by FF&M

How do you know if customers will actually buy your product before you launch? Juliet talks to Froot Pops founder Ana Martins about testing an idea with real customers, spotting genuine demand and knowing when you have enough proof to scale.

Ana first tested Froot Pops through Pantree, her existing self-service retail business. Today, Froot Pops manufactures from its own facility in London, is stocked by major retailers including Ocado, Morrisons and Tesco, and has raised £1.1 million in external investment.

In this episode:
(02:00) How to spot the first signs that your idea has commercial potential
(06:00) How to test a product with real customers before you launch
(07:00) What does genuine customer demand actually look like?
(10:00) Testing your pricing and product before you scale
(12:00) What you only learn once your product is in customers' hands
(20:00) How to stay focused on your business when facing competition
(21:00) When is it time to raise investment to grow your business?

Find out more:
Instagram: @wearefrootpops

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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How do you turn an audience into a loyal, paying community? If you're building a newsletter, working out when to monetise a community, or wondering whether a paywall is the right call, this episode is for you.

Juliet talks to yoga teacher and Substack creator Jo Hutton about rebuilding her business after burnout, growing 47,000 Substack subscribers from zero with no mailing list transfer, and why she ditched a fixed paywall for a pay-what-you-feel model. 

They cover Substack's open rates versus other platforms, the 'say what you do, do what you say' rule for growth and retention, and why Jo treats Substack as one spoke in her business rather than the whole wheel. 

After 16 years as a yoga teacher, Jo hit burnout in 2022 and rebuilt around Yoga For Tired People - now 47,000 Substack subscribers, a 42% open rate, 177,000 Instagram followers, her podcast Before The Work Begins, and a debut book with Bloomsbury.

In this episode:

(04:40) When burnout forces you to rethink your business model
(09:20) Starting again and building an audience from scratch
(17:00) How to grow a Substack without relying on an existing audience
(22:00) When does an audience become a paying business?
(23:30) What turns an audience into a community that stays?
(27:15) How to price a paid community and know what to give away for free
(40:20) Why growing a business means growing as a founder

Find out more:
Jo Hutton Instagram: @johuttonyoga
Yoga For Tired People Substack: https://happyyoga.substack.com/

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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How do you turn viral attention into lasting business growth? Juliet talks to Little Moons co-founder Vivien Wong about what happens when a brand suddenly goes viral, how to scale without compromising your product, and how to turn a moment of visibility into long-term customer loyalty.

Vivien co-founded Little Moons with her brother Howard in 2010, spending years building demand for mochi ice cream through restaurants before taking the brand into retail. Today, Little Moons is sold in 38 countries and valued at more than £100 million.

In this episode:
(02:00) How Little Moons built demand before moving into retail
(05:30) What actually happens when your brand suddenly goes viral
(10:00) How to turn viral attention into lasting customer growth
(12:30) How Little Moons built a social-first marketing strategy
(18:20) What founders should do when their brand goes viral
(22:00) Why building a successful business is often about 1,000 boring things
(27:00) What personality traits to look for when hiring

Find out more:
Vivien Wong: https://www.linkedin.com/in/vivien-wong-07804123/
Little Moons: https://littlemoons.com/

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Joe talks to Juliet about what founders should really look for when hiring, where traditional recruitment falls short and how to use AI without losing the human judgement that helps you spot exceptional people. If you're making your first hires, struggling to spot real potential or wondering how AI should fit into your recruitment process, this episode is for you.

Joe Woodward is co-founder of Vizzy, a hiring platform reimagining the CV for the next generation of talent. Four years in, Vizzy has raised around £7 million in backing, built a talent pool of 120,000 people and works with major clients including Burberry, Virgin and the LVMH group.

In this episode:
00:00:00 Why the traditional CV could be costing you the best candidates
00:06:00 The hiring signal that can matter more than qualifications or experience
00:09:00 The biggest hiring mistakes founders make
00:10:30 When growing your team could actually be the wrong decision
00:23:00 How to use AI in recruitment without losing what only a human can spot

Find out more:
Vizzy: https://home.vizzy.com/
Joe Woodward: https://www.linkedin.com/in/joe-woodward13/

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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One of the biggest pieces of advice you'll hear as a founder is to find a gap in the market. But what if the real opportunity isn't finding a gap at all, it's solving a problem you've experienced yourself?

After more than a decade in the wine industry, Bethan Higson became frustrated by the alcohol-free options available during her first pregnancy. Rather than trying to recreate wine or spirits, she wanted to create something entirely different: a drink that delivered the same complexity, ritual and sense of occasion. Two years of experimenting at her kitchen table led to Mother Root, a fiery non-alcoholic aperitif made using ginger and apple cider vinegar. 

Today, Mother Root is the UK's fastest-growing drinks brand and has rapidly expanded from a direct-to-consumer start-up into major retailers, while scaling even faster in the US than in its home market. 

In this episode, Bethan shares what it was really like appearing on Dragons' Den, how she secured investment offers from three Dragons, why she ultimately chose Steven Bartlett, and why the deal never completed. We also explore category creation, hiring exceptional people, building momentum with retailers, preparing for explosive growth, and why saying no is one of the most important skills any founder can develop.

Bethan's Advice:

• Build your business around solving a genuine customer problem, rather than chasing a growing market.
• Adopt a test-and-learn mindset to make faster decisions and reduce the pressure of getting everything right first time.
• Prepare for success as much as failure by building the systems and team you'll need to handle growth.
• Hire people whose strengths complement your own, and don't hesitate when you find exceptional talent.
• Prioritisation is fundamental, stay focused on the opportunities that genuinely move the needle.
• Learn to say no to those opportunities which won’t further your business in the long term - but do it respectfully.

Chapters

(00:00) Why finding a gap isn't enough
(01:10) Meet Bethan Higson & Mother Root
(02:00) Building a business around a real customer problem
(05:00) Convincing retailers to back a new category
(07:15) Turning a kitchen-table idea into a business
(10:00) Founder fears, boundaries & obsession
(14:00) Behind the scenes of Dragons' Den
(19:15) Choosing Steven Bartlett as an investor
(22:00) Preparing your business for explosive growth
(26:00) Scaling Mother Root in the UK & US
(28:00) Why every founder should "test and learn"
(29:30) Hiring exceptional people
(30:30) Why saying no is a founder's superpower
(32:00) Finding the right COO & business partner
(34:00) Bethan's question for the next guest

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Before Kate Halfpenny designed wedding dresses, she dressed Kate Moss, Rihanna and Cate Blanchett for a living.

That client list didn't just shape her design eye, it built her a reputation before she'd designed a single dress for the public. When a commission for actress Emilia Fox in 2005 became the foundation of Halfpenny London, Kate already understood something most founders take years to learn: proximity to the right person, at the right moment, is one of the most powerful and least controllable forms of PR there is.

Kate's Advice: 

• Build a reputation through consistently exceptional work, not just advertising
• Paid marketing creates visibility, but trust has to be earned
• Word of mouth can't be controlled. Focus on creating work people genuinely want to recommend
• Choose collaborators because they're the right fit, not because they're famous
• Audiences can feel the difference between genuine love for a brand and being paid to wear it
• Be crystal clear about who your brand is for. It protects you from the wrong partnerships
• One great PR moment opens the door, but consistency is what keeps people coming back
• Never compromise the integrity of your product simply to gain attention
• Bring experienced external leadership into your business sooner than you think
• Treat mistakes as part of building a business. They're lessons, not failures
• Protect time for your personal life before your business takes all of it
• Don't compare your journey to everyone else's, especially on social media

Chapters

(00:00) Why reputation beats advertising
(01:25) Meet Kate Halfpenny
(02:00) Building a brand through reputation
(05:00) How Emilia Fox launched Halfpenny London
(08:15) Why authentic celebrity PR is priceless
(10:05) Choosing the right influencers
(13:00) Celebrity marketing mistakes founders make
(15:00) Turning one PR moment into a 20-year brand
(18:00) PR, social media and luxury branding
(20:30) Founder storytelling and personal brands
(23:00) Growing Halfpenny internationally
(24:30) The leadership mistake Kate would change
(28:00) Work-life balance as a founder
(29:30) Kate's question for the next guest

FF&M enables you to own your own PR & produces podcasts.
https://www.fallowfieldmason.com

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Every guest on this podcast talks about looking after yourself and your sleep when starting a business so I was keen to speak to someone who has first hand experience in losing it, how to get it back & making a business from it too. 

Hayley Dawes spent years designing beautiful, calming homes for other people. She couldn't find a moment of that calm for herself.  A mother of four and a long-time entrepreneur, Hayley battled chronic insomnia that began to affect every part of her life. The thing that finally shifted it was broad-spectrum CBD and plant actives, used properly and consistently. That personal discovery became Dreem Distillery, a science-led luxury sleep brand now known for its award-winning Night Drops Sleep Oil and, this year, a new magnesium body butter, Dreem Melt.

This is a story about building a business out of a problem you genuinely couldn't solve any other way, and what happens when your professional skill and your personal life are pulling in completely opposite directions. 

Hayley's advice:

• Protect your sleep as fiercely as you protect your business
• Working harder works... until suddenly it doesn't
• Small daily habits ("micro moments") can have a huge impact on your nervous system
• Don't underestimate the power of a daily walk, movement and natural daylight to regulate your nervous system
• Build a business around solving a genuine problem
• Work with experts when you're entering an unfamiliar industry
• Never compromise on quality – from your product to your branding and packaging
• Building a business teaches resilience
• Prioritising yourself allows you to perform better in every area of your life

FF&M enables you to own your own PR & produces podcasts.

Recorded, edited & published by Juliet Fallowfield, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.

Email us at hello@fallowfieldmason.com or DM us on Instagram @fallowfieldmason.

MUSIC CREDIT: Funk Game Loop by Kevin MacLeod.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Laura Butler-Madden is an award-winning interior designer with 14 years of expertise restoring and transforming period properties. Laura hasn't left her design career. She's simply added a second one.  

For anyone starting a business, this may feel like a lot given how many hats you’re already wearing, so I was keen to chat to her about why and how she decided to do this.

Keep listening to hear a practical guide on how to build a second career alongside your first.

Laura's advice:

• Just because you can do something well doesn’t mean you should be doing it
• Go for what makes you happy and contented
• And simultaneously look for a gap in the market
• When you are in control of a business, you can shed the extra processes
• As long as you have the basics - like understanding spreadsheets - you can manage
• You don’t need a big team - but it also means you have no support group
• So you do need to be resilient to do everything yourself
• Patience and resilience are vital - just keep going!
• At first, there may be more lows than highs
• The big plus is the freedom
• Make sure you relax sometimes
• And acknowledge how far you’ve come

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Most founders start with an idea & go looking for an ingredient. The Taylor sisters started with the ingredient and had to build everything else around it.

Their family has farmed plums in Northern California for four generations. For most of that time, the plum pits were just waste. Le Prunier turned them into the hero ingredient of an organic, luxury skincare line that now sits in goop, Anthropologie, Neiman Marcus & Bloomingdales.

Allison came in from fashion and brand development, having worked at Giorgio Armani and MOTHER Denim. Jacqueline is a UCLA grad with a science background and culinary training. And rounding out the trio is their sister Elaine, who brings experience from two previous CPG brands and heads up finance and operations.

This is a story about vertical integration before it was a trend, about patience in product development, and about what farming actually teaches you that business school doesn't. 

Jackie's advice: 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Jo Glynn-Smith is a coach & specialises in leadership growth, career transition and personal transformation, working with people to navigate change. Alongside her coaching practice she hosts The Midlife Entrepreneur podcast, which explores the shift from corporate life into entrepreneurship, so is perfectly placed to guide us through how to pivot in mid-life & address how listeners might honestly assess whether they are ready to do the same. 

Keep listening to hear a practical guide on ‘how to pivot’ 

Jo's advice: 

• When considering a career change or starting a business in mid-life, be wary of a dramatic move which can be risky
• Consider your reasons for wanting change
• Make a list of the pros and cons of your current job
• Identify the aspects of your work you love the most/dislike the most
• Consider taking a sabbatical
• Consider whether it’s the pace of your current work/the way you currently work that is making you unhappy - not the work itself
• Coaching can help you identify the problems
• You will need to plan ahead financially and work out how long you can manage without an income
• Once you know this you can make a plan - Retrain? Have coaching? Undertake research?
• Be self-aware: will you be happier with a co-founder or a partner?
• Find people doing what you’re interested in, and talk to them at length
• Many skills are transferable - you will be competent in various fields
• Growth and learning are constant in everybody’s lives
• Self-belief can be the hardest attribute to find; use a coach to help you examine your successes
• Think about: what you love/what the world needs/what you can get paid for/what you are good at
• Finding your new identity and building a reputation takes time - expect this
• Create your own brand story
• Enjoy your autonomy

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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According to the Office for National Statistics, only around four in ten UK businesses live to see their fifth birthday. And for most of the ones that do make it, the bottleneck isn’t the market - it’s the founder. 

Our guest today learned that the hard way. Thea Brook spent over a decade as a CFO scaling startups into the tens of millions, built her own restaurants and product brands, and then ran the conventional playbook of working harder and growing faster straight into burnout and a brain haemorrhage. 

She rebuilt from scratch, and founded CALMM - now giving more than 250 founder-led businesses senior leadership brains on tap across strategy, ops, marketing, people and finance. 

Her blunt lesson: the skills that got you here are rarely the ones that get you past here. 

Thea's course can be found www.theabrook.com/workshop 

Thea's advice: 

• When scaling, look inside your own business to find solutions: keep looking within
• Make the most of what you have already and your assets
• Recognise that it’s not all about starting a business and being an entrepreneur, it’s about owning a business
• The visionary side of things can be stimulating and fun - but the operating, the actual doing, can be hard
• Allow yourself strategic thinking time: assess your thinking and your doing
• Always accept you’re learning and never be afraid to ask questions

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In this episode I'm joined by Emmie Faust, serial entrepreneur, investor in over 30 women-founded businesses & founder of Female Founders Rise, the 11,000-strong UK community supporting female entrepreneurs. 

Emmie is also the author of the newly published RISE Report, the largest independent study of female entrepreneurship in the UK & this is the first time she's sharing its findings on a podcast.

We talk about why she built Female Founders Rise after a post-COVID breakdown, why she believes peer networks matter more than funding & why she is, very purposefully, a solo founder on her 11th business.

What we cover:

• Why Emmie started Female Founders Rise after a breakdown, and why she never intended it to become a business
• The four pillars of Female Founders Rise: community, funding, fundamentals and awareness
• Key findings from the RISE Report, including the £310 billion opportunity for the UK economy
• Why 80% of young people can't name a female entrepreneur, and what the ecosystem needs to do about it
• Loneliness as the single biggest challenge for one in seven female founders
• Why peer networks outperform family, friends and even funding as the most valuable founder support
• The case against co-founders, and how to build a support structure without one
• Why "networking" is a dirty word, and what to call it instead
• Emmie's advice for first-time female founders: build in public, stay curious, and launch before it's perfect

If you enjoyed this episode, please rate, review and subscribe wherever you get your podcasts. It genuinely helps other founders find the show.

How To Start Up is produced by Fallow, Field & Mason. 

If you'd like help launching your own podcast, or doing your own PR in-house, visit fallowfieldmason.com.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Charles Brun, co-founder of IZIPIZI, talks about how to start a brand from a simple idea and grow it into a global consumer business without losing sight of the initial values.

This episode is about spotting overlooked opportunities, building a brand around design and accessibility and scaling internationally while staying true to the original idea.

Keep listening to hear how IZIPIZI turned an everyday functional product into a global lifestyle brand - and what founders can learn about how to start a brand that truly resonates with consumers.

Charles’ advice:

• Considerations like carbon footprint, sustainable delivery routes, general effect on the environment all contributed to our decisions and led to gaining B-corp certification
• We also find it important to consider the team and the staff and make sure this company is a great one to work for, with a positive atmosphere
• Our customers need good value/good quality product/good design; we need a good place to work
• From the outset we intended to make this product in a good way; we need the team to be happy
• We consider each other and make allowances for each other’s personal needs
• We had great mentors who gave us an education in producing and marketing something
• It’s important to keep talking to each other - sharing both the good things and the problems
• It’s also useful to network and meet other founders
• Always look around and consider other brands and the competition
• Take your time choosing your partners and have a strong partnership agreement in place
• Start marketing your product through the right outlets; be selective
• Every so often take a break with your partners away from the business and discuss long-term plans
• Always put the team before the product

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Nick Croft-Simon, is the co-founder & CEO of White Rabbit, the UK’s largest gluten free pizza brand & the No.1 contributor to growth in the category.  

But this is a conversation about more than pizza.  It’s about how to build a truly consumer-led business.

From building their own gluten free bakery to making the controversial data-led decision to introduce meat SKUs after starting as veggie and vegan this episode is about ownership, agility and listening hard when your customer speaks.

If you want to understand what “consumer-led” really means in practice - not just in a pitch deck - keep listening.

Nick's advice:

• Always listen to the consumer
• Aim high and don’t compromise
• You need your consumer to come back a second time
• Once convinced, your customers will spread the word and be your best advertisement
• Trust is everything
• Trade events can be useful if you choose very specific ones
• A consumer panel has been good for us; invite them to look closely at new products / question them exhaustively / listen to their answers.  Honest feedback is gold
• Always put quality before everything else

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In this episode Dan Cray, founder & CEO of PHIZZ, talks about how to scale without losing your North Star, stay focussed and go global.

After raising capital, PHIZZ had the opportunity to go broad early. New markets, new use cases and major international interest created momentum - but also complexity. Dan shares how chasing too many opportunities diluted focus, and why returning to a laser focus became the foundation for faster and more sustainable growth.

This episode is a lesson in timing, discipline and knowing when to say no.

Keep listening to hear how PHIZZ found clarity through focus and what founders can learn about leadership, restraint and long-term growth.

Dan's advice:

• Start with observation, not ambition
• Build credibility early, partnerships with trusted brands created momentum before mass awareness
• Investment creates pressure to scale, but chasing growth too broadly can pull you away from your core
• Focus is a growth strategy, cutting revenue generating products and markets can accelerate long term performance
• Say no more as you grow, shifting from a yes culture to disciplined decision making is key to scaling well
• Nail your home market first, global expansion only works if your core business is strong and stable

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Samantha Cusick is one of the most recognisable voices in hair & uses podcasting to deepen brand trust, create community, as well as accidentally open doors commercially & position herself as an authority in a crowded market.

In this episode, we unpack what podcasting really does for you as an entrepreneur once the mic is live: how it supports the brand, drives opportunity, builds long-term equity & ultimately makes you feel less lonely as a founder.  

Keep listening to hear how to use podcasting as a growth lever, not a distraction and what founders should think about before they press record.

This conversation explores: 

• Why Samantha started a podcast despite running multiple salons
• How long-form podcasting creates deeper connection than short-form social media
• The realities of podcast growth, sponsorship, and production
• How podcasting has strengthened her broader business ecosystem
• Overcoming imposter syndrome as a founder
• The importance of understanding your numbers and planning properly when starting a business
• Why founders should “just start” - even without certainty

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In today’s episode of How To Start Up, I’m joined by Marie du Petit Thouars and Matthew Berkson - the founders and partners behind Maison Louis Marie, the clean luxury fragrance house that blends centuries-old botanical heritage with modern consciousness. We discuss how they turned a personal passion into a global brand while learning to start, scale and stay married along the way.

Matt & Marie's advice: 

• Divide by strength, not ego
• Respect work ethic above all
• Align on values and definition of success
• Create physical and psychological boundaries
• Trust is the operating system
• Let go before you burn out
• Protect the relationship deliberately
• Say no as you grow

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Today on How To Start Up, I’m joined by Sophie Paterson, founder of the internationally recognised design studio Sophie Paterson Interiors. Since launching her studio in 2008, Sophie has completed over 80 luxury projects worldwide  but it’s her strategic use of social media that transformed her business into the global brand it is today.

With more than 1,000,000 followers across Instagram, YouTube and TikTok, Sophie has built a loyal international audience, opened doors to collaborations, and attracted clients around the world. Today, she shares how founders can use social platforms not just to showcase their work, but to grow a business, build credibility and reach global customers.

In this episode, we cover:

• When using social media, it’s all about building a community
• It’s a good idea to share the process - whatever you are producing
• Be consistent about what you share - so your followers know what to expect
• Sharing builds trust
• Be honest: your personal brand is your brand
• A social media manager will enable you to produce more content and reach more platforms
• No need to be too polished; be genuine and don’t over-curate
• Sometimes reveal the bad as well as the good
• Don’t allow negative content from others to touch you

If you’re building a business and questioning how visible you really need to be, this conversation offers reassurance, clarity and practical insight from someone who’s built scale without losing herself in the process.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

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Rhian Stephenson is a nutritionist, naturopath and founder of ARTAH, the practitioner-led supplement brand built around a core belief: performance starts with your health.

In this episode, Rhian shares the realities of building a company in the wellness space, how to stay healthy while navigating the pressures of entrepreneurship & why understanding your physiology is one of the most powerful business tools you have.

We cover: 

• Think of yourself as your business’s most important asset
• Your performance will affect the whole team
• Your health is vital: try keeping a one-month food/energy log
• Know that protein is fuel
• Understand your needs and proactively manage your mind/food/exercise
• Prioritise and be disciplined about doing what you can in these areas
• Try having a mentor, like a sports coach, to help you keep improving
• Being self-employed is both the hardest the most rewarding way of working
• Fibre (we should all be having 30 gm a day) affects mood, energy and immune systems
• Female founders have to accept they are cyclical, and that ageing affects oestrogen levels
• If in any doubt have your hormone levels checked
• Magnesium aids good sleep
• Try to speak to other founders
• Know that constant comparison via social media is simply destructive - try breaks from it

Rhian has seen first-hand, both in clinical practice and as a founder herself, how many people push themselves to the point of burnout while building businesses. Her mission with ARTAH is not only to create targeted, science-backed supplements but also to empower people, especially entrepreneurs, to protect their minds and bodies as they grow their careers.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Andy Varley started Insanity at just 17 years old & has since grown it into a multifaceted business spanning artist management, brand partnerships, music publishing and content production.

Stay tuned to hear Andy’s journey from teenage entrepreneur to leading one of the UK’s most respected entertainment companies. We talk about how to find support when you’re starting out & the lessons he’s learned about staying relevant in an ever-changing media and cultural landscape.

Andy's advice:

• Start building networks as early as you can.  Meet as many people as possible in your chosen field to make contacts
• Find your gap in the market, but most of all love what you do
• Entrepreneurship can be lonely; ideally have someone to share the decision-making process with
• Try to surround yourself with with advisors (accountants, lawyers perhaps) who can act as mentors
• There are many mentorship programmes available
• BCorp is a force for good and will be a guiding influence on your employees
• Kindness and sympathy are vital leadership qualities
• Lead in a way your team will respect
• Understand you can’t do everything yourself! Trust your employees

FF&M enables you to own your own PR & produces podcasts.

Recorded, edited & published by Juliet Fallowfield, 2026, MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  

Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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The British Association for Counselling and Psychotherapy found that 96% of UK entrepreneurs admit to ‘bottling up’ the stress of running their business. 

So, I wanted to hear from a founder who has cracked the code of productivity. Emily Austen is the founder of leading PR agency EMERGE and the author of SMARTER: 10 lessons for a more productive and less-stressed life, publishing this autumn. Having founded EMERGE in 2012, Emily has navigated entrepreneurship and discovered a tried and tested formula for avoiding unproductive busyness. 

Keep listening to hear Emily’s advice on how founders can avoid becoming busy yet unproductive and why tracking your energy rather than your time can help unlock your productivity. 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Le’Nise Brothers is a leading nutritionist & yoga teacher specialising in women’s health, hormones and the menstrual cycle. Le’Nise’s first book, You Can Have A Better Period, was released in March 2022 and she also hosts the Period Story podcast, breaking taboos around menstrual health, hormones, perimenopause, menopause and beyond. 

In today’s episode, Le’Nise shares her advice on working to the rhythms of your body and harnessing the power of the four stages of the menstrual cycle to benefit you both professionally and personally.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Rachel Harris is passionate about financial well-being & running values-led businesses. Rachel has created a modern, cloud‑focused accountancy & tax advisory firm for both businesses and individuals alongside a platform for business owners to find accessible, consumable, financial education. 

Stay tuned to hear Rachel’s advice on the highs and lows of running a business. Why loneliness is something that you should not ignore, what you should ask an accountant when you are vetting your first one, how they can become your business partner, how to manage people within the business...& so much more.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Daisy Bird, founder of BIRD PR, leads with a deep belief in the power of culture, emotional intelligence & building a people-first business. After 15 years in business, Daisy is cognisant of the investment this takes as well as the invisible skills a founder has to have to make a business succeed with a happy team as well.

Stay tuned to hear Daisy’s insights on the emotional undercurrent of running a business, why understanding personalities is non-negotiable in service industries, how she interviews, the value of psychometric testing and why investing in people is the best way to future proof your business.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Eshita Kabra-Davies is the founder & CEO of By Rotation. Eshita founded the platform in 2019 to challenge the notion that ownership was not the only way to consume and enjoy fashion. Since then, she has successfully built a very strong personal/professional profile internationally alongside her business. 

Keep listening to hear Eshita’s advice on why to question what to put out there in terms of professional and personal self, and why it is important to consider the platform context.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Russell Foster, Professor of Circadian Neuroscience & the Head of the Sleep and Circadian Neuroscience Institute at the University of Oxford as well as the author of Life Time explains why a good night’s sleep is so important, as well as what ‘good’ means to an individual, plus how to balance your sleep schedule with building your business. 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In this episode, we hear from physio, Tim Blakey, creator of PRIME BODY.  Born from his own health and fitness challenges and overcoming training injuries, Tim combines corrective work with strength training to optimise body composition and combat body betrayal. 

Tim shares his perspective on why founder mobility is so important to incorporate from the beginning, why to prioritise resistance training over cardio and why it can actually be a great investment in your overall business to look after your mobility.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Jenna Hope, registered nutritionist and founder of Jenna Hope Nutrition helps implement beneficial nutrition strategies, through a combination of talks, presentations and workshops, to improve people’s well being, productivity, sleep, stress management and mental health. 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Jamie Clements, founder of The Breath Space: using breathing techniques to overcome anxiety and panic attacks, Jamie discovered the extensive benefits of breathwork for improving physical, mental and emotional wellbeing. 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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As a workplace stress and burnout prevention consultant, Nina Nesdoly, Nina shares her advice on maintaining a work/life balance, identifying stress triggers and techniques for relieving stress. 

If you’d like to contact Nina, you can reach her at contact@workplaceclarity.com

FF&M enables you to own your own PR & podcasts.  Recorded, edited & published by Juliet Fallowfield, 2023 Fallow, Field & Mason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link 

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In this episode, I’m joined by Broadcaster & Mental Health Ambassador, Matt Johnson for a grounded, practical conversation about letting go of archetypes and expectations and instead getting honest about who you are, where your patterns come from, and how to forgive yourself and start again with intention. 

We talk about purpose, motivation and self-doubt, why kindness to yourself is not optional, and how - particularly if you’re self-employed - you can create your own validation. Matt shares practical ways to regulate your mental health, from journalling and movement to breathwork, meditation, nature and switching off screens, and why being proactive with these tools doesn’t just prevent burnout, but makes life easier and happier overall.

Matt's advice: 

• Don’t be concerned with archetypes, be what you want to be
• Face up to what you are - and work out why, where things come from
• Then forgive yourself
• Start again: what do you want?
• Try to be more purposeful, better motivated
• Ignore the self-doubts and be kind to yourself
• If you’re self-employed (no appraisal, no Christmas party) try to find substitutes for these things
• Provide your own validation, remind yourself of your own worth
• When things don’t work out, don’t always blame yourself
• Find out how to regulate your mental health, what works for you (journalling/yoga/breathwork/meditation/nature/no screens)
• Be proactive about using these coping mechanisms
• Impose boundaries and stick to them (especially with social media)
• This will a) prevent burnout and b) make life easier and happier!

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2025 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

MUSIC CREDIT Funk Game Loop by Kevin MacLeod. Link &  Licence

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Hamish Mackay-Lewis shares his advice on how to understand your imposter syndrome, explains why it is actually an experience rather than a syndrome and some simple things you as a founder can do to manage those sometimes sabotaging thoughts that can come into your head when going out on your own. 

Hamish’s advice: 

• Impostor experience is very common: feelings of inadequacy which can come and go
• One advantage of these feelings is that you will prepare thoroughly and be highly motivated
• The disadvantage however can be feeling constantly anxious, doubting yourself
• It’s important to celebrate yourself, not to constantly compare yourself with others
• Don’t set yourself unreasonable goals
• Observe your thoughts; if you are noticing self-doubt, check in with others to get an  objective opinion about your achievements - and trust their opinions
• Recognise where this self-doubt stems from (often from childhood) and come to terms with this
• Don’t bury the sadness / frustration / nerves; learn to accept and understand these uncomfortable feelings.  Face up to what is causing them
• Consciously choose your response to life; practise daily to be in the moment
• Understand what is important about your business, its bigger purpose, quite apart from any financial rewards
• Keep a diary to record your satisfactions and frustrations and be attentive to what gives you energy and joy
• Be kind to yourself; remembering you are not alone with these feelings can give you resilience
• Accept that you will always have nagging doubts and may never feel good enough; and at the same time recognise that you are, of course, perfectly good enough!

If you'd like to contact Hamish you can reach him via hamish@hamishmackaylewis.com

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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As the year draws to a close, many founders feel exhausted, overwhelmed, and stretched thin - while being told to relax, be festive, and switch off, but it isn't always possible. 

This trailer introduces How To Start Up’s 12 Days of Christmas mini-series: a calm, practical collection of short episodes designed to support founder health during one of the hardest times of the year.

With insights drawn from four years of conversations and over 140 guests, this special edit brings together expert guidance to help founders rest, reset and regain perspective.

What this series covers:

1. Imposter syndrome and how to work with it, not against it — with coach Hamish Mackay-Lewis
2. Founder mental health and self-reflection — with Matt Johnson
3. Stress prevention and burnout — with Nina Nesdoly
4. Using breath to regulate your nervous system — with Jamie Clements
5. Nutrition and energy for founders — with Jenna Hope 
6. Mobility, posture, and physical resilience — with Tim Blakey
7. Sleep - with Professor Russell Foster
8. Personal branding boundaries and social media pressure — with Eshita Kabra-Davies
9. Building emotionally intelligent teams — with Daisy Bird
10. Money, cash flow, and the emotional weight of finances — with Rachel Harris
11. Female founder health and working with your cycle — with LeNise Brothers
12. Productivity culture and redefining success — with Emily Austen

Each episode is 30 minutes, designed to be easy to take in - whether you’re lying on the sofa, heading out for a quiet walk, or simply needing space to breathe.

This is not hustle content. It’s thoughtful, practical support for founders who need care, clarity, and steadiness as 2026 comes into view.

🎧 The 12 Days of Christmas from How To Start Up begins on Christmas Day.
Normal programming resumes in January 2026.

Produced by Juliet Fallowfield, www.fallowfieldmason.com 2025 

If you enjoy the series, please rate and review the podcast — it makes a meaningful difference to the show being discovered and helps support its future.

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Today’s episode of How To Start Up dives into the reality of building a business from the ground up or bootstrap, so without investors, without a big marketing budget, and without a safety net. Joining us is Aimee Connolly, Founder and CEO of Sculpted by Aimee and Sculpted: The Academy, the global beauty brand she launched at just 23 in 2016 using the €10,000 she saved from her part-time job.

Less than a decade later, Sculpted is a multi-award-winning brand with over 140 products, stocked in nine countries and shipped to 68 markets worldwide - all built from a bootstrapped beginning.

In this episode, Aimee shares what it really takes to fund your own idea, stay lean while scaling, and build a global brand by relying on resourcefulness, grit, and an unshakeable belief in your vision.

Aimee’s advice:

• Grasp opportunities when they present themselves
• When starting up, take each task one at a time and don’t allow yourself to be overwhelmed by considering the enormity of the whole project
• Think ahead about a year so that you have resources
• Be patient, things may grow slowly
• Always have a grasp of the finances and don’t be afraid to confront the realities of demanding payment
• Play on your special strengths
• Show your authenticity by telling your own story
• Applaud yourself for each win
• Customer feedback is essential; cultivate a community in your customers (social media/direct messaging) which will help you move forward constructively
• Take care of yourself: sleep, exercise, diet all support you mentally
• Aim to have a support network where you can find advice
• The pros of being boot-strapped are that you are in charge, not just financially
• But the cons could be that you have fewer contacts and less flexibility financially
• Take care when picking partners, as although this could be a huge asset, if it were to go wrong it could be very damaging

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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Today we’re joined by the brilliant Michelle Pughe-Parry de Klerk, founder of The Women’s Chapter, the UK’s first network for women in business to achieve B Corp certification.

Michelle’s journey is an extraordinary example of how a passion project, started on a shoestring as a side hustle, can evolve into a thriving, impact-led portfolio career. 

Since launching in 2014, The Women’s Chapter has reached more than 30,000 women through events, thought leadership, membership and pro bono initiatives. Michelle also champions women and girls beyond the community through her work as an ambassador for The King’s Trust Women Supporting Women, a UN Women UK delegate and a council member for Founders4Schools and Maths4Girls.

In this episode you’ll learn:

• Why a portfolio career is an asset, not a failing, and how to recognise the skills you’ve built across different areas of work
 • How to decide whether your passion project should stay a passion or become a commercial venture
 • Why community isn’t a “nice to have” but a biological, emotional and strategic necessity
 • How small businesses can use sustainability frameworks to drive meaningful impact, even without formal certification
 • What Michelle learned from becoming unexpectedly financially exposed and how founders can protect themselves
 • Practical ways to combat imposter syndrome using evidence-based techniques
 • Why connection lowers cortisol, boosts leadership ability and helps founders make better decisions
 • How niching down and staying in your lane creates focus, momentum and clarity
 • The role of conversation as a catalyst for collaboration and change

 • Networking is a form of self care

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we’re joined by Siff Haider one part of the co-founders due behind Arrae - the wellness brand that’s redefining the supplement space with elegant, effective, natural solutions for issues like bloating, anxiety and sleep. Since launching in 2020, Arrae has gained a cult following thanks to its minimalist aesthetic, loyal community, and commitment to solving real, everyday problems - all while standing out in a saturated and often sceptical market.

Stay tuned to hear how Siff and Nish approached brand-building with intention from day one, why storytelling and science go hand-in-hand and what it takes to grow in a crowded category.

Siff's advice: 

• Founder mindset tip: Have faith in yourself and trust your abilities.
• Leadership advice: Don’t be ruled by ego; stay flexible and be prepared to change direction if necessary.
• Motivation lesson: Take one step at a time, steady progress is sustainable progress.
• Resilience insight: There will always be challenges; this is normal, and you can cope with them.
• Growth advice: Learn from your mistakes, apply the lessons, and keep moving forward.
• Perspective shift: Don’t take challenges personally, they’re all part of evolving and growing.
• Purpose-driven business tip: Think about your primary driver, which hopefully isn’t just profit; purpose will motivate you to keep going.
• Lifestyle principle: Make personal rules about your life, your fitness, and your happiness and stick to them.
• Customer connection advice: Communicating with customers will always be worthwhile and deeply satisfying.
• Workplace culture tip: Create an environment that others will appreciate and thrive in.
• Branding advice: Be honest and clear in your branding, and always stay relevant to the customer.
• Inspiration insight: Look for motivation and new ideas in the world around you.
• Entrepreneurship lesson: If you’re not making some mistakes, you’re not truly pushing yourself or innovating.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we’re joined by Ella McKay, founder of FATSO, the unapologetically bold, brilliant and beautiful chocolate brand shaking up the confectionery world.

Launched in 2022 after being dreamt up in lockdown, FATSO is on a mission to make chocolate fun again - big, chunky, and full of life - while doing things ethically and with integrity. Behind the humour and bold branding is a founder navigating motherhood, lean budgets, and the ever-shifting culture of work.

Stay tuned to hear how Ella has managed imposter thoughts, turned limited resources into major visibility, and learned to prioritise both sales and operations without burning out in the process.

Ella’s advice:

• Imposter experience insight: be aware of your weaknesses (not insecurities) and accept that sometimes you just have to work on them
• Accept your vulnerabilities, don’t be overwhelmed by them
• Support-network lesson: Have a good mentor network and ask for help.  You can usually overcome self doubt by talking something through with someone.  But spend time first thinking it over, deciding who best to share with
• There’s a fine balance between sharing a problem and being swamped with too much advice
• Budget-friendly growth tip: Be honest about what you can afford. Approach partners transparently and find people who want to grow with you.
• Sales-first strategy: Sales always come first. Everyone in the business should think like a salesperson — you can’t build operations without revenue.
• Hiring advice for startups: Trust your gut. Look for energy, passion, curiosity, and the willingness to get hands-on. Not everyone is built for startup life.
• Motherhood and entrepreneurship: There’s no maternity cover when you’re the founder. Embrace help, drop the guilt, and remember — your child benefits from seeing you strive.
• Mindset for founders: Don’t chase perfection. Start, iterate, and learn as you go. 
• Values-driven business tip: FATSO wasn’t started to make piles of money — it’s about building a brand with purpose, humour, and integrity. Stay true to why you began.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we’re joined by Candace Bertram, founder of Studio88, a fast-growing Pilates community in Birmingham. After opening her first Reformer Pilates studio in November 2024, she expanded just six months later with a second location in Hall Green.

What started as one small space has quickly become more than just a Pilates studio, it’s a welcoming community where inclusivity sits at the heart. 

As a young, Black female founder and single mum, she has faced pushback along the way, yet her resilience and determination have carved out a space that is both empowering and trailblazing. Stay tuned to hear her insights on taking the leap from job security into entrepreneurship, navigating the realities of financial pressures, and how she’s embedding diversity, inclusion, and true community into the very foundations of her business.

Candace’s advice: 

• Community inclusion tip: Candace has always believed in building community and fostering inclusion.
• Customer experience insight: Her customers appreciate the security of a small space, familiar faces, and a feeling of safety.
• Entrepreneurship lesson: She was spurred into taking on a second studio simply by the belief that it was the right time and place.
• Mindset advice for founders: She didn’t let imposter syndrome or external doubts hold her back. Instead, she trusted her timing and her vision.
• Business growth advice: She did not allow the pressure of fixing an opening date to dictate her decisions.
• Inclusivity approach: She believes in creating space for everyone, but if a female-only class is preferred, that’s fine too.
• Hiring advice for fitness businesses: It’s vital to find the best possible instructors who have an open mind, a positive outlook, enthusiasm for learning and improving, and strong communication skills.
• Leadership mindset: Try to adopt a philosophical attitude toward any problems that arise.
• Values-driven business tip: Always stick to your original aims and ethos, no matter how much you grow.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

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In today’s episode, we’re joined by Jianne Jamil, founder of DIOME, a premium supplement brand developing science-backed formulas to support the demands of modern life. Inspired by her mother’s decades-long struggle with prescription sleep medication, she set out to create effective, natural alternatives without the negative side effects. Before founding DIOME, Jianne built her career in the luxury beauty industry across New York, Paris, and London with La Mer, Tom Ford and Bobbi Brown. DIOME launched with Rested, an award-winning doctor-formulated, sleep supplement developed with her expert scientific team, including naturopath Emilie Delanoue and medical doctor Dr. Jencikova.

DIOME launched with Rested, a doctor-formulated, sleep-optimising supplement developed with her expert scientific team, including Emilie Delanoue and Dr. Jencikova.

Stay tuned to hear Jianne’s insights on where to start with your NPD, building a science-led wellness brand, and how to market those premium products.

Jianne's advice: 

• Product launch advice: Efficacy is everything; your product must truly deliver results
• Health industry tip: Do thorough research before entering this highly regulated space
• Regulatory compliance advice: Check laws in every country where you plan to sell
• Supply chain tip: Confirm ingredient availability before committing to production
• Quality control advice: Test, test, and test again to build customer trust
• Entrepreneurship lesson: Use both data and intuition when deciding launch timing
• Startup growth tip: One hero product can be enough to build a thriving business
• Customer loyalty advice: Focus on longevity and building a faithful customer base
• Branding and marketing tip: Position your product carefully, especially for a premium science-based brand
• Business integrity lesson: Cut no corners — reputation is everything
• Agency collaboration tip: Brief your creative team thoroughly so they reflect your vision

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we’re joined by Neada Deters, founder of LESSE, a skin care brand redefining beauty through simplicity, efficacy and sustainability.

Born in Sydney and now based in New York, Neada began her career as a beauty editor, interviewing leading experts and testing countless products. Yet her own struggles with cystic acne and reactive skin revealed a gap in the market for effective and natural skin care that worked for sensitive skin. In 2018 she launched LESSE, a self-funded business pioneering high-performance formulas that merge active botanicals with brilliant results.

Stay tuned to hear Neada’s insights on building a self-funded beauty business in a VC-driven industry, the lessons she’s learnt in balancing simplicity with efficacy and how she’s working to raise standards in the natural skin care space.

Neada's Advice: 

• Self-funded startups tip: Stay independent and fully in control of your vision
• Bootstrapping advice: Grow at your own pace without investor pressure
• Entrepreneurship lesson: Build trust by prioritizing quality and ingredients
• Small business survival tip: Gain resilience by staying clear and focused
• Startup motivation: Celebrate small wins along the journey
• Business growth advice: Be resourceful, run a lean team, and know your numbers
• Money management for entrepreneurs: Always keep cash flow top of mind
• Financial planning for startups: Get advice from experts who understand small businesses
• Working with your partner in business: Define clear roles from the start
• Founder health tip: Protect your wellbeing — it’s one of your biggest business assets
• Work-life balance for entrepreneurs: Learn when to push hard and when to rest

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Today, I’m joined by Bruce Poon Tip, founder of G Adventures, the world’s largest small group adventure travel company and a pioneer in community tourism. Bruce started the business 35 years ago with two maxed-out credit cards from his garage in Toronto and has since built a global movement rooted in purpose and impact.

Recently awarded The Officer of The Order of Canada, Bruce returned to the Ecuadorian Amazon, the site of G’s very first trip, to reflect on the company’s legacy and plan for the next 100 years.

In this episode, we discuss Bruce’s approach to leadership, how he built a values-led culture, and what it really takes to create a business that changes lives, within his business as well as so many others.

Bruce's Advice:

• Carve Your Own Path With New Ideas – True entrepreneurship means innovating and standing out from the competition.
• Find Your “Why” – Define your motivation and purpose to stay focused when building your business.
• Know Your Audience – Understanding who you serve is the foundation of successful marketing and growth.
• Define Your Unique Strengths – Highlight your skills and specialties that make your business different.
• Why Your Business Should Exist – Clarify the value and impact your business brings to the world.
• Your Business Reflects You – Every brand is a mirror of its founder’s values and vision.
• Balance Creativity and Strategy – Innovators thrive with ideas, but lasting businesses need both creativity and solid numbers.
• Turn Crisis Into Opportunity – Challenges like the pandemic can fuel innovation and business transformation.
• Human Connection in the Age of AI – In today’s AI-driven world, genuine human relationships and service are what set businesses apart.

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In this episode, we’re joined by Richard White, founder of Fathom, the AI-powered meeting assistant that records, transcribes and summarises your video calls so you can focus on the conversation. Previously the founder of UserVoice, Richard brings deep experience in user-centric product design and has built Fathom into one of the fastest-growing tools in the productivity space.

Stay tuned to hear Richard’s insights on the early product decisions that drove Fathom’s breakout growth, why their freemium model worked from day one, and how they engineered virality into the onboarding experience. We also dig into how to build AI products that people actually want to use, why storytelling matters even in a product-led company and how to stay focused on solving real problems in a rapidly evolving tech landscape.

Richard's Advice:

• When launching a product, make sure it always works - not just some of the time
• Be a target user yourself: what do I value?
• What feels like ‘magic’ and appears to go beyond the possible
• Build things you yourself can and will use
• Word of mouth infinitely more valuable and trustworthy than, for example, an Amazon ‘review’
• When trying out what AI can do for your business be prepared to jettison ideas as you go - sometimes big ones
• Use humans for customer support; this is an area worth investing in

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we’re joined by Daisy Bird, founder of BIRD PR, a creative communications agency specialising in luxury travel and hospitality brands since 2010. 

Daisy leads with a deep belief in the power of culture, emotional intelligence and building a people-first business. After 15 years in business, Daisy is cognisant of the investment this takes as well as the invisible skills a founder has to have to make a business succeed with a happy team as well.

Stay tuned to hear Daisy’s insights on the emotional undercurrent of running a business, why understanding personalities is non-negotiable in service industries, how she interviews, the value of psychometric testing and why investing in people is the best way to future proof your business.

Daisy’s advice: 

• Align yourself with brands you respect
• In this way you will be more effective; integrity matters
• When employing, look for a range of talents and individuality - embrace differences
• Invest in your employees: coaching is helpful for your team in areas like leadership skills and self-awareness
• Wellness retreats are valuable 
• Employ people who are ready to learn and accept feedback
• Encourage and reward employees who consciously add value to prove their worth
• You must delegate; it’s not sustainable to do everything yourself and leaves no room for creativity on your part
• Allow time to replenish yourself
• It’s important to air and discuss female developmental/health stages
• Take care of your loyal clients and don’t give all your attention to the new and exciting ones

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In this episode we’re joined by Rachel Harris, co-founder of striveX & founder of Accountant She. Passionate about financial well-being and running values-led businesses, Rachel has created a modern, cloud‑focused accountancy and tax advisory firm for both businesses and individuals alongside a platform for business owners to find accessible, consumable, financial education. 

Stay tuned to hear Rachel’s advice on the highs and lows of running a business. Why loneliness is something that you should not ignore, what you should ask an accountant when you are vetting your first one, how they can become your business partner, how to manage people within the business, and so much more.

Rachel’s advice:

• Initially decide how much you want to delegate
• Then employ people more intelligent than you, and delegate to them
• When you choose an accountant, choose them according to your plans/expectations for your business; it helps if they can mirror your long-term goals
• Establish your communications preferences at the outset
• Because your accountant will be effectively your partner, research their core values and the infrastructure of their business first
• Check whether or not they outsource work
• Assess their values before you assess their technical competence
• Rachel believes in the value of therapy
• She also believes in regular measuring of KPIs
• A very worthwhile benefits package will attract good employees if they are prepared to work hard for it
• Establish systems and processes to free you up
• Don’t underestimate the personal sacrifice and loneliness that being a founder can bring

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In this episode we’re joined by Chloë Luxton, founder of Bramley. With sustainability as a top priority, this company is providing customers with botanical magic through natural fragrances, bulk refill pouches, and recycled packaging.

Keep listening to hear how Chloë got started and why slow growth was her friend. Also, her perspective on B Corp and the pros and the cons of getting certified as well as the pros and cons of being a founder and how to manage that isolation that can often feel relentless.

Chloë's Advice: 

• If it’s a good product, free samples will really generate sales and boost reputation
• Keep up with developments in recycling (for example, compostable refill pouches)
• If sustainability is something you believe in, then it will make your choices more straightforward
• Sometimes it’s complicated, but all you can do is make the greener choice
• B-Corp will give your business recognition
• It’s a good idea to make packaging which can serve a second purpose later
• Packaging apart, it’s what’s on the inside - the product itself - that really matters
• Take advantage of networking opportunities; put yourself out there
• To avoid isolation as a single founder, talk issues over with others whenever possible

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, we hear from Caragh Keane, founder of SUPERKEEN. A shock lupus diagnosis in 2021 turned her world upside down and sparked a radical shift in her lifestyle. 

Refusing to settle for a life dependent on medication and steroids, Caragh took matters into her own hands—turning to food as a tool for healing. What followed was not just a personal transformation, but the birth of SUPERKEEN: a brand on a mission to make healthier, natural food options more accessible, supporting gut health and nourishing the body from the inside out.

Tune in as Caragh shares how adversity became her launchpad, why she believes food is powerful medicine, and what it really takes to build a business with purpose.

Caragh’s advice:

• When you’re new to entrepreneurship, it’s ok not to know everything, eg. sales forecasting
• Don’t strive for perfection straight away because you’ll disappoint yourself; instead, learn and grow steadily
• As you work on building a business, take good care of your own health at the same time
• Story-telling is vital in spreading your message and your mission
• Use a timeline to illustrate why and how you have developed as you have
• In sharing your motives you will allow others to share their own stories, and to identify with you
• Being yourself is not self-promotion, it’s inclusive and brings others in
• Find time to congratulate yourself on your achievements

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Starting a business is tough & making sales in a challenging economic climate is even harder. So, resilience is key to keeping on track. 

But how can we manage rejection alongside the expected setbacks? To find out, I spoke with Lauren Currie OBE, Founder of UPFRONT, a global organisation upskilling 10 million women. Teams at Nike and Just Eat Takeaway have enrolled their teams in UPFRONT’s Bond course to transform their team culture.

Keep listening to hear Lauren’s advice on developing resilience in sales & when to acknowledge you should probably cut your losses. 

Lauren's advice:

• Your energy is vital to running a business, so manage it
• Avoid those people who drain your energy and seek out those who replenish it
• Marketing equals revenue - the more you do, the more returns you will have
• Accept the loneliness of the founder, which can be hard
• Be comfortable and confident about your pricing
• Also, be very clear about your pricing so the customer doesn’t have to work hard to find it
• When a potential client or customer approaches you for the first time, always ask them how they found you
• Get them to say yes or no as soon as possible!  Don’t spend a long time courting a potential customer - move on to find someone new
• Make life easy for your clients: for example, don’t let them have to work out time differences
• Don’t take rejection personally!
• If you need to make a customer more comfortable, include an older white man face in a call
• Nurture yourself and your energy before you decide to quit: are you tired? Dehydrated? Hungry? 

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Jamila Brown is an American-German powerhouse who moved to London at 21 and after being told her life was “over” when she became a single mum at 24 — proved everyone wrong.

From running Soho House’s global ESG programme to discovering her knack for freelancing during a sabbatical Jamila’s journey to founding her own impact agency is anything but linear — and that’s exactly why it’s inspiring.

Today, she’s a business owner, a mum of two, a wife and a sustainability and social impact champion. This is an honest, motivating chat about reinvention, resilience, and knowing your worth.

Jamila’s advice: 

• Self-confidence helps!
• As does a sense of purpose/service
• Being vocal makes you visible
• In my case, being a single parent helped concentrate my mind and made me use my time well
• Having good people skills, being outspoken and having drive are all important
• Remember ESG matters, there is a point to it
• I had an idea and a smile - not a website
• Every challenge is an opportunity
• Don’t procrastinate, just do it and you will learn as you go

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

In today’s episode, I’m joined by Emma and Kenny, the co-founders of HipPop — a gut-friendly drinks brand that’s shaking up the soft drinks aisle. While many might have pigeonholed their product as just kombucha, Emma and Kenny have taken a bold and intentional route: positioning HipPop as a go-to soft drinks brand, not a wellness niche.

We talk about what it takes to enter a new market, how branding beyond a product category can be a superpower, and why really listening to your customer is key. From humble beginnings in a farmhouse to securing shelf space in major retailers, their story is packed with practical insight for anyone launching into a crowded space.

Emma & Kenny's advice:

• Test your products locally, in small independent businesses
• Publicise your ingredients and the provenance of the product
• Try to work within a representative area of the UK
• Look for a gap in the market
• If you have a personal reason for setting up the brand, people will love to hear it
• After rigorous testing, and building a local reputation, move on to website and Facebook marketing
• Gradually approach bigger retailers (you will have to be dogged - and original - in pursuing buyers)
• When you scale, bring in people to cover the skills you don’t have
• As you expand distribution, it’s important to build relationships with the new people you are dealing with; go slowly and patiently
  
  

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show

Welcome to How To Start Up, the podcast for anyone looking to start & scale their own business. I'm Juliet Fallowfield & today we’re discussing viral marketing with Lucie Macleod, founder of the TikTok sensation, Hair Syrup.

Founded in 2020 with no prior entrepreneurial experience, Lucie combined her understanding of consumer behavior with social media creativity, to turn a handmade hair oil into THE beauty must-have with over 350,000 engaged TikTok followers & rapid, 1,000% year-on-year growth. 

After an appearance on BBC Dragon’s Den, the brand is now on track to hit £6.5 million in revenue by 2026.

To hear our next guest’s answer to Lucie’s question at the end of this ep, just click follow in your podcast directory of choice & you’ll receive a notification from us when it is ready for you to listen. 

Lucie's advice:

• Don’t invest hugely to begin with; start cautiously
• Don’t build on ‘pinterest appeal’ with pretty packaging; functionality is what counts
• Believe in your product
• Stick at it when things get difficult; be dogged
• Tiktok can be good if you strike lucky
• Be very careful spending on advertising as you can lose a lot of money if you’re badly advised
• Also be very careful about the people you surround yourself with; if you wouldn’t be happy with a particular person being in your house, then don’t employ them in your business
• Trust trumps skill
• Learn to step away from your business and fully relax

FF&M enables you to own your own PR & produces podcasts.
Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. 

FF&M recommends: 

• LastPass the password-keeping site that syncs between devices.
• Google Workspace is brilliant for small businesses
• Buzzsprout podcast 'how to' & hosting directory
• Canva has proved invaluable for creating all the social media assets and audio bites.

MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  Licence

Text us your questions for future founders. Plus we'd love to get your feedback, text in via Fan Mail

Support the show