Explorez tous les épisodes du podcast Hospitality Reframed
| Titre | Date | Durée | |
|---|---|---|---|
| BITESIZE: Whats The Scoop? Build Your Recipes in a Different Way. | 04 Oct 2024 | 00:11:40 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. This week Scot & Bal discuss “Whats the scoop” - an alternative way to build your recipes and methods to ensure quality and consistency no matter who makes the dish. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 030. There's no such thing as food waste with Vojtech Vegh | 23 Sep 2024 | 00:47:58 | |
Join Scot Turner for this weeks Hospitality Huddles episode as he learns why Vojtech Vegh believes there is no such thing as a 'no waste' restaurant. Its a great chat that covers how hoteliers can really innovate with the items that might go in the bin. To learn more about Vojtech follow him on linkedin https://www.linkedin.com/in/vojtechvegh/ To buy a copy of Vojtechs book - see the link here ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com | |||
| 022. keynote Speech at Anglia Ruskin University London | 04 Jun 2024 | 01:15:07 | |
In this weeks episode, listen to Auden Founder Scot Turner give a keynote speech to students at Anglia Ruskin University who were on the Hospitality Course studying innovation and entrepreneurship.
The episode shares Scots background, how Auden developed over the two years and the four lessons learnt from that period.
During the episode, Scot mentions a clip from Diary of a CEO, here is the link
Enjoy the show!
Learn more about Auden Hospitality by visiting our website
www.audenhospitality.com
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| Bitesize Episode: 20 Tips To Transform Your Hotel F&B | 17 May 2024 | 00:32:30 | |
Join Scot Turner for another first Bitesize Episode where we share actionable tips to help you think differently to grow your F&B operation and create outlets your guests will love.
This week's episode shares 20 tips to improve your F&B, we are sure there will be a tip for everyone so if you are an F&B Leader, grab a pen and notepad because this is worth listening to.
To learn more about Auden, visit our website www.audenhospitality.com
Enjoy the Show!
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| 021. Hospitality Brews May 2024 | 13 May 2024 | 00:55:43 | |
Join Scot Turner and Michelle Moreno for their monthly round-up about all things hospitality.
Each month they tackle some of the biggest news stories affecting our industry in the month.
Hospitality Brews will be live on LinkedIn on the first Wednesday of every month and released on audio format shortly after.
Mark your diaries, put the kettle on and pick out your favourite dunker, sit back and enjoy the show.
Follow Scot on LinkedIn here
www.audenhospitality.com
Follow Michelle on LinkedIn here
www.qableadership.com
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| 020. Chatting Hotels, Content Creation and Under-Utilised Spaces. | 07 May 2024 | 01:01:45 | |
Join Scot Turner on our latest huddle as Steve Turk joins the show to have a conversation between two old hoteliers. They discuss all things hotels, underutilised spaces, consultants, personal brand and their journey from hotelier to owning their own businesses.
Its an episode packed full of insights and anyone in hotels will love the episode.
You can find Steve by visiting his LinkedIn profile below,
https://www.linkedin.com/in/stevelturk/
And here are his fantastic businesses:
Turk Hospitality Ventures
Tangy Management
Hospitality Mentor
Biscayne Coffee
Check out Good Morning Hospitality every Wednesday on LinkedIn here
-----------------------------
Hospitality Huddles is brought to you by Auden Hospitality, challenging hoteliers to think differently about their F&B to create outlets their guests will love - learn more at:
www.audenhospitality.com
And finally.....
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
| |||
| 019. The Secrets Of Managing Projects Successfully | 30 Apr 2024 | 00:41:46 | |
Join Scot Turner on our latest huddle as he chats with Brendan Kelly, Head of Projects at JKS Restaurants about how to manage projects successfully, why process is important and how to use Notion as your central system.
You can find Brendan by visiting his LinkedIn profile below, https://www.linkedin.com/in/kbrendan/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at:
www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
| |||
| Bitesize Episode: How To Create An F&B Strategy In Three Steps. | 26 Apr 2024 | 00:16:02 | |
Join Scot Turner for our first Bitesize Episode where we share one actionable tip to help you think differently to grow your F&B operation and create outlets your guests will love.
Listen to the three-step process we follow at Auden Hospitality when we visit a hotel to do an F&B strategy.
To learn more about Auden, visit our website www.audenhospitality.com
Enjoy the Show!
| |||
| 018. How The “Impact Filter” Enables Project Success | 23 Apr 2024 | 00:54:33 | |
Join Scot Turner on our latest huddle as he chats with Jeremy Julian about all things tech, the 'impact filter' and the lessons learned from 250 podcast episodes. This is such a great conversation and so many things to take away from Jeremy's experience.
You can find Jeremy by visiting his LinkedIn profile below, https://www.linkedin.com/in/jeremy-julian/
Restaurant Technology Guys Podcasthttps://restauranttechnologyguys.com/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
| |||
| 017. Why Every Chef Should Write A Book With The Disruptive Chef | 09 Apr 2024 | 01:02:46 | |
Join Scot Turner on our latest huddle as he chats with Christian J Fischer to learn about his travels from Austria to the US, why every Chef needs a book, how you can do this in just 90 days and how he helps Chefs be more than just a cook.
You can find Christian by visiting his LinkedIn profile below,
https://www.linkedin.com/in/christianjfischer/
And Christians website where you can learn more about his many companies
www.christianjfischer.com
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
| |||
| 016. Answering the Critics - Why Every Restaurant Needs A Podcast Strategy | 02 Apr 2024 | 00:41:23 | |
Join Scot Turner on our latest huddle as he chats again with Jay Ashton about why he thinks every restaurant should have a podcast responding to some of the comments we received following the last episode.
You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show.
https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
| |||
| 015. Unravelling the Myths and Embracing Planet Conscious Decisions | 26 Mar 2024 | 00:41:38 | |
Join Scot Turner on our latest huddle as he speaks with Till Schäfer of Falkensteiner Hotels & Residences where they talk about sustainability, the effects of decisions on the guest experience and an idea about how you can show guests usage to reduce consumption!
If you liked some of the ideas by Till, you can learn more by visiting his LinkedIn profile below;
https://www.linkedin.com/in/till-schaefer-64b71359/
Learn more about Falkensteiner Hotels & Residences by visiting their website
https://www.falkensteiner.com/en
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
| |||
| 029. ‘SHIFT Happens’ - 7 Proven Strategies to Help Your Restaurant Crush the NEW Economy. | 06 Aug 2024 | 01:07:21 | |
Join Scot Turner for this weeks Hospitality Huddles episode as he turns the tables on Monte Silva on his Restaurant Success Club LinkedIn Live event to talk abotu Monte's new book, ‘SHIFT Happens’ - 7 Proven Strategies to Help Your Restaurant Crush the NEW Economy.
To learn more about Monte Silva follow him on linkedin https://www.linkedin.com/in/montesilva/
To buy a copy of the book https://amzn.eu/d/4qrQ8zV
------------------------------------------------
Hospitality Huddles is brought to you by Auden Hospitality.
Helping hoteliers to think differently about their F&B to create outlets their guests will love. If you would like to embrace a different mindset, check out our website www.audenhospitality.com
| |||
| 014. Mastering the Art of Local Marketing | 19 Mar 2024 | 00:59:02 | |
Join Scot Turner on our latest huddle as he speaks with Justin Ulrich of Evocalize and The Local Marketing Podcast about how to carry out successful local marketing and the lessons he haas learnt from interviewing some of the best in the business.
You can find Justin by visiting his LinkedIn profile below;
https://www.linkedin.com/in/justinculrich/
Find Evocalize: https://evocalize.com/
Listen to The Local Marketing Lab on Spotify
https://open.spotify.com/show/302o07eQ7jETBElW42c8Da?si=XqmPh7LSSp2H0S_Jm6VIpA-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
| |||
| Bonus Episode: Behind The Scenes On Location With Auden Hospitality | 14 Mar 2024 | 00:31:18 | |
Welcome to the latest episode of Hospitality Huddles with Scot Turner, a special episode recorded on-location at Foxhills Country Club with Operations Director Bal Mahey as Auden Hospitality collaborates with the hotel team to launch Flo's cafe.
This educational and insightful episode delves into fundamental topics like menu development, operational efficiency, and even the process of rebranding their family cafe.
Discover how minor system improvements can elicit substantial changes and solve some of the hospitality industry's most pressing challenges. Our episode amplifies how principles of Quick Service Restaurants (QSR) can be adopted within various hospitality sectors to enhance efficiencies, and how leveraging technology can promote growth without the need for exponential personnel expansion.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - if you like what was discussed today, reach out and lets chat about your project.
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| 012. How To Make The Most Of Your Hotel (and F&B) Website | 05 Mar 2024 | 01:09:56 | |
Join Scot Turner on our latest huddle as he speaks with Omar Boubess of Studio Circa on how to think about your hotel website differently especially when it comes to your F&B outlets.
You can find Omar by visiting his LinkedIn profile below;https://https://www.linkedin.com/in/omarboubess/
Learn more about Studio Circa at https://www.studio-circa.com/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to help them think differently about their F&B operation - find out more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 52 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
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| 011. Every Restaurant Should Have A Podcast | 27 Feb 2024 | 00:59:39 | |
Join Scot Turner on our latest huddle as he speaks with Jay Ashton about why he thinks every restaurant should have a podcast. This is a great chat for any operator wanting to up their socials game!
You can find Jay by visiting his LinkedIn profile below, this is where you can catch all of his content including his daily Late Night Show.https://www.linkedin.com/in/jayashtoncanadasrestaurantguy/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
| |||
| 010. Restaurant Social Media Is Changing... Are You Ready? | 19 Feb 2024 | 00:57:24 | |
Join Scot Turner on our latest huddle as he speaks with Heather Cox of Heather Cox Codes about the changing landscape of social media in hospitality including going live in 2024, storytelling, using hashtags properly and how to maximise AI.
You can find Heather by visiting her LinkedIn profile belowhttps://www.linkedin.com/in/heathercoxcodes/
In the show, Heather describes her hashtag generator, here is the link to try it yourself;
https://chat.openai.com/g/g-wAFMOll9s-hashcreator
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
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| 009. Why Storytelling With Authenticity Is The Key To Employee Branding | 13 Feb 2024 | 00:58:54 | |
Join Scot Turner on our latest huddle as he speaks with Oli Calivero of Pizza Pilgrims about employee branding and how storytelling is a key strategic tool to put you ahead of the rest to attract and retain the best talent.
You can find Oli by visiting his LinkedIn profile belowhttps://www.linkedin.com/in/olivercavaliero/
In the show, oli describes his people branding framework from this post on LinkedIn;
https://www.linkedin.com/feed/update/urn:li:activity:7087748810449264640/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
And finally.....
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 46 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
| |||
| 008. The Future of Using Data in the Hospitality Industry. | 09 Jan 2024 | 01:03:57 | |
Join Scot Turner on our latest huddle as he speaks with Derek Smith about all things data and what the future looks like for the use of analytics, AI in the industry and why Derek isn't worried about Chat GPT!
You can find Derek by visiting his LinkedIn profile below
https://www.linkedin.com/in/dereksmithcm/
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 39 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
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| 007. Why Coaching Should Be Part Of Your People Strategy. | 20 Dec 2023 | 01:22:12 | |
Did you know, that middle management are the people in your business that are most exposed to burn out? And, did you know that many are not given the tools to help them deal with the challenges they face everyday?
There is an answer....
In this episode of Hospitality Huddles, the panel discusses how important coaching can be for an organisation and focus on what the benefits are of bringing external coaches in to develop your people.It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
Host Scot Turner is joined by;Andy Jones Monte SilvaAdam LambDon't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right strategy into your business.
Find our Panelists on LinkedIn
Andy Jones -https://www.linkedin.com/in/andyjonesmihi/
Monte Silva - https://www.linkedin.com/in/montesilva/Adam Lamb - https://www.linkedin.com/in/adamlamb/Scot Turner - https://www.linkedin.com/in/scot-turner/
To Subscribe to the newsletters of the panelists, follow these links:
Andy Jones
The Leadership Buffet Newsletter
https://www.linkedin.com/newsletters/7052228038159159296/
Monte Silva
Restaurant Success Newsletter
https://www.linkedin.com/newsletters/7137664370506924032/
Adam Lamb
Your Recipe For Career Success Newsletter
https://www.linkedin.com/newsletters/your-recipe-for-career-success-7016778639539150848/
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.Thanks for listening 🙌🏼
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| 006. We Have To Start Looking At Our Wine Lists More Strategically. | 12 Dec 2023 | 01:33:45 | |
Join Scot Turner on our latest huddle as he speaks with Owen Ward about where operators make the most common mistakes in their wine list and why looking at your offer strategically can help you increase revenue.
It was a fantastic chat that was full of takeaways and action points to grow your wine sales.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
See more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
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| 005. Curating Food Experiences and Hotels From A Guests Perspective | 14 Nov 2023 | 00:55:46 | |
Join Scot Turner on our latest huddle as he speaks with Karl Wilder about a life travelling the world curating food tours and some of the things he learned travelling the world and staying in hotels.
Karl has an infectious viewpoint and some of the topics he raises will resonate with people in the industry.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
See more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
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| 028. Navigating the New Normal in Meetings & Events with Mandi Graziano | 29 Jul 2024 | 00:55:33 | |
Join Scot Turner for this weeks Hospitality Huddles episode focussing on Meetings & Events.
He is joined by Mandi Graziano who is a best selling author of Sales Tales, Sales coach, Expert conference consultant and podcast host. Mandi share invaluable insights into the trends she is seeing on the client side and how hotels can really leave an impression on their M&E guests.
If you operate conference hotels, this is one episode you can't afford to miss.
To learn more about @mandigraziano visit her YouTube page or follow her on linkedin https://www.linkedin.com/in/mandigraziano/
To buy a copy of her book 'Sales Tales' visit her website https://www.mandigraziano.com/ or Amazon https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons/dp/1949635945
------------------------------------------------
Hospitality Huddles is brought to you by Auden Hospitality. Helping hoteliers to think differently about their F&B to create outlets their guests will love. If you would like to embrace a different mindset, check out our website www.audenhospitality.com
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| 004. Shift Your Mindset & Disrupt Your Training | 08 Nov 2023 | 01:15:19 | |
Have you changed the way you train your people today compared to the way you trained them yesterday? If you answered yes, then its time to disrupt the way you train your people.
In this episode of Hospitality Huddles, the panel discusses how we need to start looking at personalisation, choice, authenticity, speed and user experience to start engaging our teams better.
It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
Host Scot Turner is joined by;Jason Berkowitz - Arrow Up TrainingJulia Smith - BlendKieron Bailey - Otolo
Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business.Find our Panelists on LinkedIn
Jason Berkowitz - https://www.linkedin.com/in/jasondberkowitz/
Julia Smith - https://www.linkedin.com/in/julia-smith-966a83152/
Kieron Bailey - https://www.linkedin.com/in/theboybaileyspeaks/ Scot Turner - https://www.linkedin.com/in/scot-turner/
For more information about some of the platforms mentioned on the call see the links below:Arrow Up Training - https://arrowuptraining.com/
Blend - https://weareblend.ai/
Otolo - https://www.myotolo.com/
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.
Thanks for listening 🙌🏼
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| BONUS: In Conversation About Hotel F&B | 26 Oct 2023 | 00:11:49 | |
Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for a bonus huddle to talk about hotel F&B and share Wouter's experience of over 30 years working and running luxury hotels all over the world.It's a great episode for your coffee break to give you some ideas about how you can look at F&B differently and as usual, is full of great ideas from Wouter.Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
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| 003. Hospitality Is A Real Career, We Just Don’t Shout About It | 24 Oct 2023 | 00:51:53 | |
Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for another huddle to talk about his career, hospitality and how Hospo Life are helping Students and Operators in the industry.
Wouter also shares that so many students who are studying hospitality never actually go into a job in the industry after they complete their studies and how we can change how people think about the industry.
Its a conversation full of insights, knowledge and conversation and one you don't want to miss.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
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| 002. Is Retention Just An Industry Hype Word? | 12 Oct 2023 | 01:04:43 | |
Is retention an industry hype word? Is it actually the best way to measure your people strategies, on this week's Huddle we welcome Michelle Moreno, Matt Grimshaw and Ellie Hickling to answer these questions.
Find out why employee segmentation can help you improve engagement, how a scoring system can aid your senior managers and why tech needs to be adopted and embraced to find those marginal gains.
Episode shout outs include:
StintBrigadTenzoYoudaDerek Smith & Canopy MetricsAndy JonesDavid SalyersKris HallThe Burnt Chef ProjectHospitality Huddles is brought to you by Auden Hospitality working with hoteliers to make F&B great again.
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| 001. The Secrets Behind The Perfect Tech Implementation | 08 Oct 2023 | 01:06:18 | |
Are you a hospitality operator looking to revolutionise your business with technology, but unsure where to start? Or maybe you know you need to change, but the thought of the upheaval is just too much for your team that is already overwhelmed?
Check out this week's episode "The Secrets Behind The Perfect Tech Implementation." where we will be diving deep into the strategies, insights, and practical steps to confidently integrate technology into your operations successfully.
Host Scot Turner is joined by;Troy Hooper - Founder & CEO, Kiwi Restaurant Partners and Co-CEO of Pepper Lunch Restaurants Chris Fletcher - Founder Tech on Toast Matt Hardoon - Vice President, Sales & Partnerships, Market Man Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business.
Find our Panelists on LinkedIn
Scot Turner - https://www.linkedin.com/in/scot-turner/
Troy Hooper - https://www.linkedin.com/in/jtroyhooper/
Chris Fletcher - https://www.linkedin.com/in/chris-fletcher-52391150/
Matt Hardoon - https://www.linkedin.com/in/hardoon/
For more information about some of the platforms mentioned on the call see the links below:
Tech on Toast - https://www.techontoast.community/
MarketMan - https://www.marketman.com/
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.
Thanks for listening 🙌🏼
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| TRAILER: Hospitality Huddles | 08 Oct 2023 | 00:01:17 | |
Hospitality Huddles, where Hospitality Meets Conversation: Unveiling the Industry's Secrets, One Huddle at a Time.
We are bringing together industry thought leaders and some of the most creative minds shaping the future of hospitality from all around the world to share insights tackling the pain points operators just like you face everyday.
Together, we'll explore the heart and soul of this ever-evolving industry, one huddle at a time.
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| 027. The Power of Small Gestures in Hospitality with Garin Dart | 23 Jul 2024 | 00:54:38 | |
Join Scot Turner for this weeks Hospitality Huddles when he is joined by Garin Dart, General Manager of Le Pommier hotel who takes us on an amazing journey of how he is delivering strong F&B revenues in his hotel and his amazing background of travelling around the world in the hotel and events space.
To follow Garin's journey at Le Pommier, follow him on LinkedIn https://www.linkedin.com/in/garin-dart-122a9119a/
To see the great things he is doing at Le Pommier hotel https://www.lepommier.co.uk/
------------------------------------
Hospitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about their F&B to create outlets their guests will love! To learn more, visit the website, www.audenhospitality.com
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| 026. No One Is Coming To Tell Your Story with Shawn P Walchef | 16 Jul 2024 | 00:49:01 | |
This weeks Hospitality Huddles episode is with Shawn P Walchef and as the person who inspired us to start our podcast we couldn't be more excited to welcome him on the show.
Covering topics about why all hotels should tell their own story, its an episode that will inspire you to build your brand, create content and be uncomfortable.
You can learn more about Shawn by visitng the @CaliBBQMedia YouTube Channel or by following Shawn on social media:
LinkedIn
https://www.linkedin.com/in/shawnpwalchef/
Instagram
https://www.instagram.com/shawnpwalchef?igsh=eWY1eGF6d2Vnb3pq
Tik Tok
https://www.tiktok.com/@shawnpwalchef?_t=8o2c6rs21vV&_r=1
Hopsitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about their F&B to create outlets their guests will love.
To learn more visit our website, www.audenhospitality.com
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| 025. How To Build High Performing Teams with Troy Hooper, CEO, Pepper Lunch Restaurants | 02 Jul 2024 | 00:49:56 | |
Join Scot Turner on our latest huddle as Troy Hooper joins the show to have a conversation about how Troy is building a high-performing team at Pepper Lunch Restaurants as they continue the growth of the brand in the US.
They also talk about hotels, F&B and de-skilling processes for your team.
Troy is always full of knowledge and this episode is no different.
You can find Troy by visiting his LinkedIn profile below,
https://www.linkedin.com/in/jtroyhooper/
Learn more about Pepper Lunch Restaurants and Kiwi Restaurant Partners:
https://www.pepperlunchrestaurants.com/
https://www.krpusa.com/
-----------------------------Hospitality Huddles is brought to you by Auden Hospitality, challenging hoteliers to think differently about their F&B to create outlets their guests will love - learn more at:
www.audenhospitality.com
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And finally.....
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 59 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/
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| 024. If You Confuse Your Guests, They Won't Engage - The Importance of Wayfinding to Your F&B Concepts | 25 Jun 2024 | 00:56:01 | |
This week Scot Turner is joined by Craig Whitehead of Fenlands to kick off our week discussing transitional spaces on our Auden Hospitality media channels.
During the chat we cover why making guest transition is so important, the biggest mistakes hoteliers make when it comes to signage and why human psychology means it's likely no one really reads what your asking them.
To learn more about Craig check out his LinkedIn profile;
https://www.linkedin.com/in/craig-whitehead-fenlands-wayfinding-sign-consultant/
And more about Fenlands:
https://fenlands.co.uk/
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To learn more about how Transitional Spaces effect your guest experience, then subscribe to our channels to learn more throughout the week.
https://www.linkedin.com/company/audenhospitality/
https://www.audenhospitality.com/foodandbeverageinsider
https://youtube.com/@audenhospitality?feature=shared
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| 023. Should Hotels Hand Over Their F&B To Uber Eats? Your Questions Answered! | 11 Jun 2024 | 00:59:04 | |
Join Scot Turner and Steve Turk as they answer your questions on a special LinkedIn Live episode.
Both Steve and Scot are former hoteliers who still love everything about the hotel industry and tackle questions shared by you about hotels, F&B and short-term rentals.
If you didn't catch the live show, this is your chance to hear it back on podcast.
If you would like to know more about Scot Turner visit his LinkedIn page here:
https://www.linkedin.com/in/scot-turner/
If you would like to know more about Steve Turk visit his LinkedIn page here:
https://www.linkedin.com/in/stevelturk/
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Hospitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about their F&B to create outlets their guests will love.
To know more about how Auden can help you tackle your F&B challenges, visit the website www.audenhospitality.com
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| BITESIZE: How A Croissant Going Viral Connected A Community | 07 Jun 2024 | 00:08:31 | |
Welcome to this week's episode of Hospitality Huddles! Today, we are excited to share an inspiring story about how a lemon meringue croissant went viral and saved our project at Chestnut Bakery in 2021. This tale is a testament to the power of creative marketing and emotional connection, especially during challenging times like the COVID-19 lockdowns.
In this episode, you'll hear:
- The journey of launching Chestnut Bakery during a pandemic
- The clever strategies we used to engage our community with limited resources
- How a simple lemon meringue croissant became a symbol of hope and connection
- Key marketing lessons learned that you can apply to your own projects
Discover how we turned adversity into opportunity and achieved viral success with no physical location and a shoestring budget. Learn the importance of creating craveable products, emotional connections, and evolving your offerings to keep guests coming back.
Thank you for watching! Don't forget to like, share, and subscribe for more inspiring stories and marketing tips. See you next time!
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Hospitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about F&B to create outlets their guests will love.
Learn more about Auden at www.audenhospitality.com
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| 031. F&B in Hotels - Overcoming the Challenges with Tej Walia & Scot Turner in conversation at AHC | 08 Oct 2024 | 00:16:19 | |
Join Scot Turner on stage at the Annual Hospitality Conference in Manchester as he talks with Tej Walia of Foxhills Country Club & Resort in Surrey about F&B, how they look at things a little differently and why reinvesting in your business can reap the rewards. To learn more about Tej, find him on LinkedIn https://www.linkedin.com/in/tejsinghwalia/ Foxhills Country Club & Resort https://www.foxhills.co.uk/ Hospitality Huddles is brought to you by Auden Hospitality, rewriting the rules of hotel F&B. To learn more, visit our website www.audenhospitality.com | |||
| 035. We Are Ignoring Hospitality's Untapped Potential with Mark McCulloch | 05 Nov 2024 | 01:20:54 | |
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with Mark McCulloch of Supersonic Marketing about all things Podcasts, Hospitality Rising and why we need to unlock the untapped potential in the industry. To learn more about Mark follow him on LinkedIn https://www.linkedin.com/in/markmcculloch/ To Listen to Mark's Podcast https://www.theburntchefproject.com/ https://open.spotify.com/show/2OAD6zjazpJZYlM7miSnuW?si=ItQpw9yeTzOu7PPYXReIBQ ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com Uncover the latest trends and in-depth data driving the F&B industry in the UK and US for the first half of 2024. Download the full Auden Food & Beverage Report H1 2024 today. https://www.audenhospitality.com/fb-report-h1-2024 | |||
| BITESIZE: Why Planet Conscious Thinking Doesn't Have To Cost You Money | 01 Nov 2024 | 00:34:47 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 034. The Burnt Chef Project with Kris Hall | 29 Oct 2024 | 00:42:18 | |
Join Scot Turner for this week's Hospitality Huddles episode as he speaks with his good friend Kris Hall from The Burnt Chef Project about well-being in the hospitality industry and why the new workforce are driving change. To learn more about Kris follow him on LinkedIn https://www.linkedin.com/in/krishall1/ To learn about The Burnt Chef Project - check out the website, which includes the free resources discussed during the show... https://www.theburntchefproject.com/ Follow The Burnt Chef Project on Instagram https://www.instagram.com/theburntchefproject?igsh=MWdxNm1mYjNraTh1MQ== ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com | |||
| BITESIZE: What else can you do with your F&B zoning? | 25 Oct 2024 | 00:25:00 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 033. Time For F&B To Seize The Opportunity - A Review of Auden's F&B Report H1 2024 | 22 Oct 2024 | 00:22:04 | |
Join Auden Hospitality Founder Scot Turner as he shares an overview into our first Food & Beverage Report covering the first half results of 2024 for the UK and US. Scot takes you through some of the highlights of the data taken from over 2,000 hotels on HotStats and then shares some of the solutions the Auden team feel can help to seize the opportunity presented by the numbers. If you enjoy the episode or want to read more then download the report below by visiting the Auden website https://www.audenhospitality.com/fb-report-h1-2024 | |||
| BITESIZE: Is the All-Day Dining a Thing of the Past? | 18 Oct 2024 | 00:23:12 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 032. Finding Your Way In Hospitality with Christin Marvin | 15 Oct 2024 | 00:48:03 | |
Join Scot Turner for this weeks Hospitality Huddles episode as he speaks to Christin Marvin about her new book, The Hospitality Leader's Roadmap: Move from Ordinary to Extraordinary. To learn more about Christin follow her on social media; LinkedIn- @christin-marvin Instagram- @solutionsbychristin Youtube- @ChristinMarvin TikTok- @solutionsbychristin Threads- @solutionsbychristin To buy a copy of Christins book - see the link here https://www.amazon.com/review/create-review/?ie=UTF8&channel=glance-detail&asin=B0DG2VG8L8 ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Rewriting the rules of hotel F&B. If you would like to embrace a different mindset, check out our website www.audenhospitality.com | |||
| BITESIZE: Why its Important to have Frameworks in Your Operation | 11 Oct 2024 | 00:17:17 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 037. Why Profiling Your Guests Will Grow Your Revenues Keynote - Bar & Restaurant Expo, Texas | 19 Nov 2024 | 00:53:00 | |
Join Auden Hospitality's Founder, Scot Turner, as he presents his second powerful keynote at the Bar & Restaurant Expo in San Antonio, Texas. This must-watch session, titled 'Why You Should Know Your Guests Better Than Ever Before', is packed with valuable insights for hotel owners, F&B directors, and hospitality professionals looking to enhance guest experiences in their hotel restaurants, bars, and lounges.
In this keynote, Scot explores why understanding your guests deeply is more crucial than ever, how the next generation of travelers and diners is reshaping the industry, and actionable solutions to help you stay competitive and innovative in the evolving hospitality landscape.
Don't miss out on strategies that can elevate your guest experience and set your F&B venues apart. Like, subscribe, and share for more top hospitality tips and business insights!
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| BITESIZE: The Great Food & Beverage Debate: Buying In Vs Making In-House | 16 Nov 2024 | 00:20:16 | |
Auden Bitesize is our weekly episode where the Auden team tackle a niche topic that can help you think differently about your operation. If you have a topic you would like us to tackle then send us an email at podcast@audenhospitality.com and we will add them to the roster. To follow Bal on LinkedIn click here: https://www.linkedin.com/in/balmahey/ To Follow Scot on LinkedIn click here: https://www.linkedin.com/in/scot-turner/ To learn more about Auden Hospitality, visit our website www.audenhospitality.com | |||
| 036. Changing Your Food & Beverage Mindset - Bar & Restaurant Expo Texas Keynote | 12 Nov 2024 | 00:23:24 | |
Discover expert insights from Auden Hospitality's Founder, Scot Turner, as he delivers his impactful keynote at the Bar & Restaurant Expo in San Antonio, Texas. In this video, Scot tackles the crucial topic of 'Changing Your Food & Beverage Mindset', essential for hotel owners, F&B managers, and hospitality leaders aiming to elevate their hotel restaurants, bars, and lounges. Learn why adopting a new approach is vital, how the next generation of guests influences trends, and practical solutions to stay ahead in the competitive hospitality industry. Watch now to uncover strategies to transform your hotel venues and keep them thriving in today’s evolving market. Don't forget to like, subscribe, and share for more hospitality insights and tips to boost your F&B business! | |||
| EP52: Making Sameness Extinct: Hospitality Curation with Jake Rynar | 14 Oct 2025 | 00:46:57 | |
How do you design hospitality spaces that truly stand out? And why is sameness the enemy of great experiences?
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| Reviewing Our 2025 Food & Beverage Report with Michael Grove, CEO of HotStats | 07 Oct 2025 | 01:03:24 | |
In this special launch edition of Hospitality Huddles, we take a deep dive into the brand-new Food & Beverage Report 2025. Moderated by Thomas Finn, Founder of Edwards & Finn, the conversation brings together Michael Grove (CEO, HotStats) and Scot Turner (Founder, Auden Hospitality) to dissect the numbers shaping hotel food and beverage performance.👉 What you’ll learn in this episode:Why hotel F&B profitability remains under pressure despite steady revenuesHow UK vs US hotel F&B performance compares across revenue, cost, and marginsWhy labour costs continue to erode profit and what operators can do to adaptThe hidden opportunity in hotel breakfast profitability and guest preferencesWhat today’s hotel guests really want from food and beverage in 2025How data and benchmarking can guide F&B strategy, revenue growth, and cost controlThis conversation explores the realities of running profitable hotel restaurants, bars, and breakfast operations — and where the biggest opportunities for hoteliers, asset managers, and F&B leaders lie today.📊 Download the full Food & Beverage Report 2025 here: https://www.audenhospitality.com/fb-report-2025?utm_source=youtube&utm_medium=social&utm_campaign=fb_report_2025_launch&utm_content=youtube_description_cta 🎧 Subscribe for more insights on hotel F&B, hospitality strategy, and guest experience innovation. | |||