Healthcare Interior Design 2.0 – Détails, épisodes et analyse

"If I can make a terrifying experience a little calmer and a nurse's 12-hour shift less exhausting—that's my why." –Andrea Kingsbury on HID2.0.

Today on the pod, Cheryl sits down—virtually—with Andrea Kingsbury, RID, CHID, LEED AP ID+C, Creative Director of Interior Design at e4h | Environments for Health Architecture.With 18+ years in healthcare interiors, Andrea shares how she elevates design across a multi-office practice. She co-creates with clinicians so operations don't get value-engineered out. And on the Roper St. Francis Replacement Hospital, e4h is partnered with SOM (Skidmore, Owings & Merrill)—SOM leads the exterior and first-impression spaces while e4h leads the clinical environments. Together, they're translating a modern Low Country sense of place into calming, resilient settings from curb to bedside.

What We Cover

• Origin story & staying power: finding purpose where "every decision has a human consequence"

• Creative Director lens: mentorship, cross-pollination, and guiding principles that anchor projects over time

• Digital collaboration: whiteboards as living libraries (and bringing sketching energy back across offices)

• Clinician-led, patient-centered: turning design ideas into performance metrics (steps saved, time gained, errors reduced) so they survive VE

• Roper St. Francis with SOM: a curb-to-bedside thread; visioning early, system finish master plan, and "modern Low Country" as a unifying concept

• Arrival sequence by landscape: Tidelands → Dunes → Marshes (lobby, promenade, café) for orientation, calm, and nourishment

• Community over cliché: avoiding "postcard Charleston," engaging North Charleston's distinct neighborhoods and local artists

• Standardization vs. soul: prefabricated pods and modular systems without losing local materiality and identity

• Flexibility & resilience: designing for future unknowns (pandemics, hurricanes, seismic), right-sizing and pre-planning utilities

• Pathways for emerging designers: timing CHID/EDAC, why to test early, and the portfolio experiences that matter now

Key Takeaways

• Guide, don't dictate. A Creative Director cultivates mindsets and methods more than a single "house style."

• Metrics protect design. When choices map to operational outcomes (steps/time/errors), they're harder to cut.

• Place > postcard. Authenticity comes from community engagement, not clichés.

• Prefab ≠ generic. Standardization can speed delivery while finishes and details keep local soul.

• Design for tomorrow. Flexibility and resilience are now baseline program requirements.

• Invest early in credentials. CHID/EDAC/LEED are great signalers—easier to earn closer to school—and experience remains the difference-makers

Memorable Quotes from Andrea Kingsbury

• "We're designing the backdrop of some of our most vulnerable moments—birth, death, recovery, crisis. Every decision has a human consequence."

• "If I can make a terrifying experience a little calmer and a nurse's 12-hour shift less exhausting—that's my why."

• "Our role isn't to impose a singular style; it's to cultivate a mindset that leads to successful projects."

• "Guiding principles set early become the anchor when projects evolve—they hold the vision together."

• "When design choices map to time saved, steps reduced, and errors prevented, it's almost impossible to value-engineer them out."

• "We used the Low Country landscape—tidelands → dunes → marshes—to cue orientation, calm, and nourishment."

• "Prefab doesn't have to look generic. We keep the speed and quality without losing local soul."

• "The next phase is flexibility and resilience—designing for tomorrow when we can't predict it."

Resources & Links

• e4h | Environments for Health Architecture — Andrea's firm (Charlotte studio; healthcare-focused). https://www.e4harchitecture.com/

• Roper St. Francis Healthcare — Replacement Hospital updates, community newsletters, and media (including VR/renderings when available). https://www.rsfh.com/

• S.O.M. — Skidmore, Owings & Merrill — Design partner on exterior and first-impression spaces. https://www.som.com/

• CHID Certification (AAHID) — Certified Healthcare Interior Designer credential referenced in the episode. https://www.aahid.org/certification/

• EDAC (The Center for Health Design) — Evidence-Based Design Accreditation & Certification. https://www.healthdesign.org/certification-outreach/edac/

• Biophilic Design (Primer) — Background on nature-connected strategies that inform "tidelands → dunes → marshes" concepts. https://www.healthdesign.org/insights-solutions/biophilic-design

Connect with Andrea Kingsbury

• Email: andrea.kingsbury@e4harchitecture.com

• LinkedIn: https://www.linkedin.com/in/andreahkingsbury/

Our Industry Partners

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

------------

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

Porcelanosa are at the forefront of sustainable manufacturing – clients not only expect this of their suppliers but are increasingly asking to see the receipts.

Let's unpack this, did you know that hundreds of preeminent members of The American Institute of Architects –  The AIA – have signed the AIA Materials Pledge? The Pledge is aligned with the Mindful Materials Common Materials Framework – the CMF. This is just one, very impressive example of how the movement to support decision making for building product selection has reached new highs. We can see these explained as 5 pillars of sustainability:

• (The first) - Human Health: Focusing on avoiding hazardous substances and promoting well-being.

• (Then) - Social Health & Equity: Addressing human rights and fair labor practices throughout the supply chain.

• (The third) is Ecosystem Health: Supporting the regeneration of natural resources and habitats.

• (This is followed by) Climate Health: Reducing and sequestering carbon emissions.

• (And the fifth pillar) is The Circular Economy: Promoting a zero-waste future through design for resilience, adaptability, and reuse.

I mentioned the receipts -How do we track the progress of these principles and values? Without measurement, there's no clear path to improvement or accountability.

The Mindful Materials CMF maps a framework of over 650 sustainability factors across those five key areas.

A cornerstone of material health transparency is an Environmental Product Declaration EPD report. The best are independently verified for accuracy by third party certification bodies – a company cannot mark their own report cards. EPDs are highly technical documents containing scientific information on the embodied carbon used to manufacture products. I have just read and included here an EPD for a Porcelanosa Tile – there are upwards of 1000 data inputs to quantify its climate impact.

Porcelanosa offer the confidence and certainty of knowing that every tile, every slab of XTONE porcelain or KRION solid surface  has a Product Specific EPD – when architects and designers work with these materials they are making a robust decision to meet their sustainable design goals.

To learn more about how Porcelanosa help their customers design for resiliency, here is a link to their comprehensive Corporate Social Responsibility Report: https://www.porcelanosa.com/en/corporate-social-responsibility/.

"When one of us rises, all of us rise." –Kristin Leija on the Healthcare Interior Design 2.0 podcast Today on the pod, Cheryl sits down—virtually—with Kristin Leija, RID, CIDQ, CHID, EDAC, LEED Green Associate, WELL AP — Registered Interior Designer & Certified Healthcare Interior Designer at Perkins&Will in San Antonio, TX. Kristin brings big-firm reach with a startup spirit—supporting teams across Texas while anchoring in San Antonio's historic Pearl District. As a post-COVID entrant to healthcare design, she pairs digital fluency with CHID/EDAC rigor and a community-first mindset.  We talk building credibility without 20 years on the clock, designing for a multicultural city, caregiver realities (including her own), and the rising focus on behavioral health and "living design" sustainability. What We Cover

• Post-COVID vantage point: translating six-foot spacing, touch reduction, and one-way flows into healthcare planning
• Earning trust early: leading with research, active listening, and co-authoring solutions with clients
• Community + culture → design: how San Antonio's "smallest big city" vibe shows up in wayfinding, lobbies, and public spaces
• Caregiver lens: where do you take sensitive calls, decompress, or bring a child while visiting?
• Behavioral health everywhere: why BH thinking is showing up across non-BH projects
• Futurism in practice: scanning signals, staying curious, and shaping what's next
• Living design: Perkins&Will's holistic take on health, wellness, sustainability, and poetics

Key Takeaways

• Curiosity beats tenure. Showing up with relevant research and good questions builds credibility fast.
• Design the whole journey. Spaces that respect caregivers' needs (privacy, quiet, nooks) change the experience.
• Culture isn't décor. Authentic place-based cues support wayfinding, belonging, and ease.
• Behavioral health is universal. Small, thoughtful interventions can lower stress across all settings.
• Be a futurist. Track signals, share knowledge, and help clients prepare—not just react.

Connect with Kristin Leija

• Email: kristin.leija@perkinswill.com
• LinkedIn: https://www.linkedin.com/in/kristin-leija/

Resources & Shout-outs

• Perkins&Will — San Antonio Studio — Kristin's team; community-rooted healthcare design. https://perkinswill.com/studio/san-antonio/ Perkins&Will
• Pearl District (San Antonio) — Historic brewery reimagined as a cultural hub where Kristin's studio is based. https://atpearl.com/ Pearl
• Culinary Institute of America — San Antonio (at Pearl) — Daily energy and inspiration right outside the studio. https://www.ciachef.edu/cia-texas/ Culinary Institute of America
• Fiesta San Antonio — The city's "party with a purpose," celebrating culture and community each April. https://fiestasanantonio.org/ Fiesta San Antonio
• UTSA — The University of Texas at San Antonio — Local research partner ecosystem Kristin references. https://www.utsa.edu/ UT San Antonio
• Wilford Hall Medical Center — Former USAF medical hub meaningful in Kristin's family story. https://www.army.mil/article/273984/wilford_hall_preserving_a_legacy_brick_by_brick Army

Design frameworks & focus areas

• Perkins&Will — Living Design — Holistic health, sustainability, and poetics in practice. https://perkinswill.com/living-design/ Perkins&Will
• Behavioral Health Design — Kristin's recent work; principles that translate across care settings. (Overview article you can cite as needed.) https://healthcaredesignmagazine.com/news/perkinswill-opens-new-design-studio-in-san-antonio/64570/ HCD Magazine
• Foresight / Futurism in Design — Signal-scanning mindset to prepare clients for what's next. (Visitor guide to Pearl as a culture/innovation anchor.) https://www.visitsanantonio.com/plan-your-trip/neighborhood-guide/pearl-district/ Visit San Antonio

Credentials & organizations

• CHID — Certified Healthcare Interior Designer (AAHID) https://aahid.org/certification/ AAHID
• EDAC — The Center for Health Design https://www.healthdesign.org/certification-outreach/edac/ Health Design
• LEED Green Associate — USGBC https://www.usgbc.org/credentials/leed-green-associate U.S. Green Building Council
• WELL AP — IWBI https://www.wellcertified.com/well-ap wellcertified.com
• NCIDQ / CIDQ https://www.cidq.org/ CIDQ

Our Industry Partners The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ ------------ The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org. Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/. Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/ FEATURED PRODUCT Porcelanosa are at the forefront of sustainable manufacturing – clients not only expect this of their suppliers but are increasingly asking to see the receipts. Let's unpack this, did you know that hundreds of preeminent members of The American Institute of Architects –  The AIA – have signed the AIA Materials Pledge? The Pledge is aligned with the Mindful Materials Common Materials Framework – the CMF. This is just one, very impressive example of how the movement to support decision making for building product selection has reached new highs. We can see these explained as 5 pillars of sustainability:

• (The first) - Human Health: Focusing on avoiding hazardous substances and promoting well-being.

• (Then) - Social Health & Equity: Addressing human rights and fair labor practices throughout the supply chain.

• (The third) is Ecosystem Health: Supporting the regeneration of natural resources and habitats.

• (This is followed by) Climate Health: Reducing and sequestering carbon emissions.

• (And the fifth pillar) is The Circular Economy: Promoting a zero-waste future through design for resilience, adaptability, and reuse.

I mentioned the receipts -How do we track the progress of these principles and values? Without measurement, there's no clear path to improvement or accountability. The Mindful Materials CMF maps a framework of over 650 sustainability factors across those five key areas. A cornerstone of material health transparency is an Environmental Product Declaration EPD report. The best are independently verified for accuracy by third party certification bodies – a company cannot mark their own report cards. EPDs are highly technical documents containing scientific information on the embodied carbon used to manufacture products. I have just read and included here an EPD for a Porcelanosa Tile – there are upwards of 1000 data inputs to quantify its climate impact. Porcelanosa offer the confidence and certainty of knowing that every tile, every slab of XTONE porcelain or KRION solid surface  has a Product Specific EPD – when architects and designers work with these materials they are making a robust decision to meet their sustainable design goals. To learn more about how Porcelanosa help their customers design for resiliency, here is a link to their comprehensive Corporate Social Responsibility Report: https://www.porcelanosa.com/en/corporate-social-responsibility/.

 

"As providers pursue the value-based model, they have to be mindful of the fact that it cannot compromise the patient experience, and in fact, should compliment the patient experience to the extent possible, as they continue to drive cost down." –Peter C. Yesawich on the Healthcare Interior Design 2.0 podcast

On today's episode of the podcast, Cheryl interviews Peter C. Yesawich, PhD and Stowe Shoemaker, PhD; authors of the book, Hospitable HealthcareTM; Just What the Patient Ordered! Peter and Stowe unpack the book in this wonderful and deep conversation about how healthcare can benefit greatly from hospitality in new and unique ways. Learn about the authors' PAEER model detailed in their book, and how it can transform healthcare, in ways that may surprise you. Enjoy the episode!

Learn more about Stowe Shoemaker and Peter C. Yesawichs' book Hospitable Healthcare™Just What the Patient Ordered!, here: https://hospitablehealthcare.com/.

In Cheryl's conversation with Peter and Stowe, they discuss:

• What are hospitals doing right these days? What needs to change and why?

• Examples of empathetic and compassionate patient care in history

• Peter and Stowe unpack their new book - "Hospitable Healthcare™Just What the Patient Ordered!"

• What was the inspiration behind the book and who is the book for?

• How does the book benefit healthcare designers, planners, and architects?

• Peter shares influential stories and real life experiences that inspired "Hospitable Healthcare™Just What the Patient Ordered!"

• What is the PAEER model detailed in their book, and how can it transform healthcare?

• Learn the key hospitality principles for enhancing healthcare experience and the "servicescape" concept

• What does rewarding patient loyalty in healthcare look like? Peter and Stowe share stories and examples.

• What are some effective ways to encourage and manage patient feedback and reviews?

• Peter and Stowe's advice for healthcare leaders adopting the PAEER model

• What is the alignment of the book's PAEER model with value-based care?

• Exciting technologies for improving care experience

• How can healthcare balance technology and personal touch

• What are some of the challenges with using hospitality principles for pricing transparency in healthcare?

If you've been following our recent book giveaway of Hospitable Healthcare™Just What the Patient Ordered across social media platforms like Instagram and LinkedIn, the answer to the question "What are the five words that make up the PAEER model?" is: Prepare, Anticipate, Engage, Evaluate, Reward.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/.

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today's episode Cheryl interviews Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. In part 1 of their conversation, Sarah shares in detail what design life is like in the healthcare space post COVID, what design challenges are still present and why mental health is one of her passions. This and so much more on the changing face of healthcare design in part 1 of today's episode! 

Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/.

Send Sarah a direct email here: stetens@baskervill.com

Learn more about Women in Healthcare's Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/. 

Email: florida@womeninhealthcare.org

Visit Women In Healthcare online here: https://www.womeninhealthcare.org/.

In Part 1 of Cheryl's conversation with Sarah Tetens, they discuss:

• Sarah shares what have been the most significant changes that COVID has brought to the field of healthcare design and specifically her work at Baskervill.

• Sarah shares the positive changes COVID has brought about in the consideration of the design of the built environment in healthcare that affect patients, their families, staff and caretakers in a new way.

• Learn how touchpoints have been eliminated without negatively impacting the operations of hospital staff.

• What became more challenging in design post COVID?

• Why is mental health important to Sarah and how does it play a role in her projects?

• How can healthcare design support how people feel when they walk into a healthcare facility, how staff feel at work all day and how guests feel when they're anxiously waiting for a loved one to go through a procedure?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

In part 2 of today's episode, Cheryl continues her conversation with Sarah Tetens NCIDQ, RID, IIDA, CHID, EDAC, Design Director at Baskervill. They dig deeper into how empathy and compassion play a role in Sarah's work, why healthcare is purposeful and how that shows up with the people who choose healthcare as their career. This and so much more about the changing face of healthcare design on part 2 of today's show!

Learn more about Sarah Tetens and Baskervill by visiting:  https://baskervill.com/.

Send Sarah a direct email here: stetens@baskervill.com

Learn more about Women in Healthcare's Florida Chapter by visiting: https://florida.womeninhealthcare.org/about/. 

Email : florida@womeninhealthcare.org

Visit Women In Healthcare online here: https://www.womeninhealthcare.org/.

In Part 2 of Cheryl's conversation with Sarah Tetens, they discuss:

• Sarah generously shares that her work in healthcare is purposeful, and the idea that everyone in healthcare – from nurse to technician to designer – is passionate about "doing good" is perhaps her favorite aspect of the work. 

• How do empathy and compassion play a role in Sarah's work and when are setting boundaries important?

• Who is Baskervill and what is its focus?

• What has Sarah's journey been like and how did she find healthcare design?

• What did Sarah learn from her experience in retail that has informed her work in healthcare?

• Learn more about the AAHID (The American Academy of Healthcare Interior Designers) and Sarah's role on the Board of Directors

• What is it like for Sarah to sit on the Board of Directors, Women in Healthcare's Florida Chapter?

• Listen to Sarah share her experience as a mentor to SeminalState ID kids, and why this work is so important

Shout-Outs

12:13: Ana Pinto Alexander, Executive VP at HKS Architects

17:22  The American Academy of Healthcare Interior Designers (AAHID)

23:03 Women in Healthcare

28:55 Seminole State ID Students

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

Shout-Outs

 

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well, let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 1 of today's episode Cheryl interviews Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture.

Cheryl says, "The most fascinating piece of part 1 in today's interview is learning all the details of how and when the work of these two highly specialized professionals intersects within the same healthcare projects. How do these two women, with very different objectives and goals within a complex healthcare project, work together to ensure the project is smooth and inclusive of everyone's perspective?" This and so much more about today's world of healthcare design from these two brilliant women on part 1 of today's episode!

Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/.

Listen to McMillan Pazdan Smith Architecture's podcast; Idea Exchange, Ideas Shaping Healthcare here: https://mcmillanpazdansmith.com/podcasts/healthcare/.

In Part 1 of Cheryl's conversation with Minta and Erika, they discuss:

• Who are Erika Hill and Minta Ferguson and how does their specialized work within McMillan Pazdan Smith Architecture intersect on projects?

• How does the concept of collaboration play a vital role within Minta and Erika's projects and what does a collaborative moment look like for these two?

• Why is it important for Minta and Erika to understand that everyone on a project consumes knowledge differently?

• Are meetings an organic process for Minta and Erika or are they set in how they flow and function?

• When is it important to 'push the envelope' on a project?

• How do Minta and Erika resolve 'healthy conflicts' on a project?

• What does it mean to build trust in relationships in Minta and Erika's work?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

 

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On part 2 of today's episode, Cheryl continues her conversation with Erika Hill, IIDA, NCIDQ, Senior Interior Designer, McMillan Pazdan Smith Architecture and Minta Ferguson, ACHA, AIA, NCARB, Director of Planning, McMillan Pazdan Smith Architecture.

In part 2 Minta and Erika flush out all the juicy details of their work on their favorite projects both together and separately and what made those projects so special to each of them. This and so much more about what's happening in healthcare design today on part 2 of today's episode of the Healthcare Interior Design 2.0 podcast!

Learn more about Minta Ferguson and Erika Hill by visiting: https://mcmillanpazdansmith.com/. 

Listen to McMillan Pazdan Smith Architecture's podcast; Idea Exchange, Ideas Shaping Healthcare, here: https://mcmillanpazdansmith.com/podcasts/healthcare/.

In Part 2 of Cheryl's conversation with Erika Hill and Minta Ferguson they discuss:

• What are Erika and Minta's current favorite projects and why?

• Learn about the technical aspects of some of the design on their projects and how detail oriented healthcare design and planning really is.

• How did McMillan Pazdan Smith Architecture win their Teen Cancer America project?

• Hear all the details about TCA and the project itself and another related project

• What is different about designing a cancer unit for teens?

• How Minta and Erika know when a project is successful from what the end users have to say about it.

• What does a holistic design process look like to Erika?

• What does the future of healthcare design and planning look like to these two?

• Learn about McMillan Pazdan Smith Architecture's podcast, Idea Exchange, Ideas Shaping Healthcare, where Minta is the host.

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcesens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well, let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this...When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

"We are seeing that they are greatly reduced in size. People are now able to check-in online. You are able to go into your space when it is your turn. Gone are the days of sitting in that bus station elbow to elbow, waiting room so we are seeing a reduction in size." –Cam Twohey on The Healthcare Interior Design 2.0 podcast

Cheryl's guest today on the podcast is Cam Twohey, AIA, WELL AP, NCARB, Associate Principal,  Senior Project Architect at Kahler Slater. On today's episode, Cam shares the number one significant change that COVID created in healthcare design in her work including the end of waiting rooms, her favorite current projects at Kahler Slater, her volunteer work at The American Institute of Architects and so much more! Sit back, relax and enjoy Cheryl's conversation with Cam Twohey on today's episode of Healthcare Interior Design 2.0!

Learn more about Cam Twohey, AIA, WELL AP, NCARB, Associate Principal, Senior Project Architect, Kahler Slater by visiting: https://www.kahlerslater.com/

In Cheryl's conversation with Cam Twohey, they discuss:

• What has changed most significantly in the last two years since COVID in healthcare that is affecting Cam's work

• Why are waiting rooms a thing of the past and what has replaced them?

• Cam's favorite current project and why

• What's it like when Cam works with many others on a project?

• How is Cam's role different at Kahler Slater then it was at her former employment as Senior Project Architect at HOK?

• Did healthcare find Cam or did Cam find healthcare? Learn about her path to healthcare.

• What's it like for Cam to volunteer at The American Institute of Architects and how can you get involved?

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers

• The Nursing Institute for Healthcare Design

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATIONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

Cheryl's guests today on the podcast are two very special souls; Bryan Langlands, FAIA, FACHA, EDAC, LEED GA Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. In part 1 of today's episode, Bryan shares the concept of "Moments of Generosity in Planning" and how, without comprising the budget, this method of planning, deeply improves the experience of patients and caregivers alike in ways you might not think of. Edwin shares the design concept he practices called Essentialism and how it plays a role in a value driven design. This and so much more about what's happening now in healthcare design, planning and architecture on part 1 of today's episode.

Learn more about Bryan Langlands, Edwin Beltran and NBBJ  by visiting: http://www.nbbj.com/.

In Part 1 of Cheryl's conversation with Bryan and Edwin, they discuss:

• What happened during COVID and more specifically, what NBBJ projects failed?
  
• With COVID, design budgets were slashed in healthcare projects. Learn how Bryan responded by creating what he calls, "Moments of Generosity in Planning."
  
• Listen to Bryan share examples of "Moments of Generosity" including what the benefits are of bringing light (from strategically placed windows) into the nursing station and caregivers areas of a hospital?
  
• What are the financial benefits of using "Moments of Generosity in Planning?"
  
• What does Edwin mean when he says, "Economy is extremely important today without compromising a value driven design or decreasing the budget?"
  
• Edwin has referred to the word "Essentialism" to describe his approach to design with current projects. What is Essentialism and how does it play a role in a value driven design?
  

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
  
• The Nursing Institute for Healthcare Design
  

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.

On Part 2 of today's episode, Cheryl continues her rich and deep conversation with Bryan Langlands, FAIA, FACHA, EDAC, LEED GA, Principal NBBJ Architecture and Edwin Beltran NCIDQ, FIIDA, ASSOC. AIA, Partner, Lead Interior Designer, NBBJ Architecture. Edwin shares the deeper meaning of Essentialism in Design and what it means to humanity. Bryan shares how he led the charge in addressing the dilemma of overcrowding in our nation's emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. Part 2 of today's conversation will continue to inspire and warm your heart.

Learn more about Bryan Langlands, Edwin Beltran and NBBJ by visiting: http://www.nbbj.com/.

In Part 2 of Cheryl's conversation with Bryan Langlands and Edwin Beltran they discuss:

• Edwin dives deeper into the concept of Essentialism in Design and gives specific examples of how this approach creates the sense of belonging and connection.
  
• How does color and texture achieve the sense of warmth and belonging?
  
• Essentialism is a branch of minimalism, but how is Essentialism different from minimalism?
  
• Bryan is a prolific and generous influencer of healthcare in many ways. What does he mean when he says, "What I find interesting is that we can effect change and regulation."
  
• Brian shares more about what he has learned from sitting on a Guideline Committee that sets guidelines every 4 years in healthcare.
  
• Bryan leads the charge in addressing the dilemma of overcrowding in our nation's emergency departments by calling for the recognition of a new type of treatment space for lower-acuity patients. His push for delivering "the right care at the right time in the right place" is resulting in the first major change to emergency department allowable requirements via the Facility Guidelines Institute (FGI) regulatory guidelines, which set the minimum requirements enforced in 44 states and federal agencies.
  
• What is Edwin seeing regarding FGI Regulatory Guidelines?
  
• How did Edwin and Bryan arrive at their careers in healthcare? Learn about their origin stories.
  
• What does the future of healthcare and architecture design hold from Edwin and Bryan's perspective?
  

The world is changing quickly. The Center for Health Design is committed to providing the healthcare design and senior living design industries with the latest research, best practices and innovations. The Center can help you solve today's biggest healthcare challenges and make a difference in care, safety, medical outcomes, and the bottom line.  Find out more at healthdesign.org.

Additional support for this podcast comes from our industry partners:

• The American Academy of Healthcare Interior Designers
  
• The Nursing Institute for Healthcare Design
  

Learn more about how to become a Certified Healthcare Interior Designer®  by visiting the American Academy of Healthcare Interior Designers at: https://aahid.org/.

Connect to a community interested in supporting clinician involvement in design and construction of the built environment by visiting The Nursing Institute for Healthcare Design at https://www.nursingihd.com/

FEATURED PRODUCT

The prevention of nosocomial infections is of paramount importance. Did you know that bathrooms and showers – particularly in shared spaces – are a veritable breeding ground for pathogen, some of which we see in the form of mold and the build-up of toxic bio films on surfaces.

Body fats and soap scums provide a rich food sauce for micro-organisms such as airborne bacteria Serratia Marcescens, which thrive in humid conditions.

We know that people with weakened immune systems are so much more vulnerable to the illnesses associated with infection and let's face it, none of us go into the shower with an expectation that we might get sick.

So how do we keep those shower walls clean? Well let's think big – BIG TILES.

Porcelanosa have developed XXL Hygienic Ceramic Tiles that are 5 feet long - which means just one piece fits the wall of a shower or tub surround. XTONE Porcelain slabs are 10 feet high which means a floor to ceiling surface with no joints.

Why does this matter? Well hygienic glaze will not harbor pathogen and surface impurities are easily removed to prevent build up – it is reassuring to know the evidence - INTERNATONAL STANDARDS Test ISO 10545 - Resistance to Stains -  has determined these surfaces can be easily cleaned and the most difficult contaminants washed away, greatly reducing the need for aggressive chemicals.

Think about this…When we unload our dishwasher our ceramic tableware is sparkling clean, sanitized and fresh to use - again and again. The principle is the same with large ceramic walls - So, when planning the shower surrounds for your facilities please reach out to Porcelanosa. The designer in you will love the incredible options and your specification will deliver the longest & best lifecycle value bar none.