Explorez tous les épisodes du podcast Good Morning, HR
| Titre | Date | Durée | |
|---|---|---|---|
| What the Data Tells Us About Employee Engagement with George Rogers | 29 Aug 2024 | 00:37:13 | |
In episode 163, Coffey talks with George Rogers about creating effective workplace cultures and increasing employee engagement. They discuss defining organizational culture and employee engagement; the importance of engagement for business performance; key factors driving employee retention and satisfaction; the impact of AI on workforce development; effective performance management practices; the role of leadership in fostering engagement; and the importance of frequent, meaningful feedback. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: George Rogers has spent over two decades dedicated to inspiring leaders and transforming workplace cultures. Globally recognized as a keynote speaker, George delivers powerful insights on fostering purposeful and profitable businesses. His book Champion Your Purpose offers practical steps for creating work environments supporting people and profits. It's a guide for those who want to lead with impact. As the Chief Culture Officer at Lighthouse Research & Advisory and Culture of Good and founder of CandL llc, he has committed himself to shaping workplaces that are as people-focused as they are successful. George helps organizations and leaders craft cultures rooted in purpose, ensuring that their work makes a positive difference while driving business growth. George Rogers can be reached at https://www.championyourpurpose.com https://www.linkedin.com/in/thegeorgerogers https://x.com/thegeorgerogers https://www.facebook.com/georgerogerstalk https://www.instagram.com/thegeorge_rogers About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Implement a comprehensive employee development strategy that focuses on leveraging individual strengths and providing growth opportunities. 2. Establish regular, structured feedback processes, including peer-to-peer recognition and frequent check-ins between managers and employees. 3. Develop leadership skills that emphasize active listening and understanding employee concerns without immediately trying to "fix" problems. | |||
| Multinational Talent Management with Francisco Solis | 22 Aug 2024 | 00:33:24 | |
In episode 162, Coffey talks with Francisco Solis about global immigration strategies and challenges for multinational companies. They discuss CBRE's global talent management approach; integrating immigration strategy with corporate strategy; business travel compliance issues; cultural adaptation for expatriates; comparing U.S. immigration policies with other countries; safety and diversity considerations for international assignments; and key factors in deciding where to expand or hire internationally. For more information about the Texas SHRM Global Conference on September 19th visit https://www.texasshrmglobalconference.org/ Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Francisco Solis leads the Global Immigration Program at CBRE. In this role, he oversees global immigration strategy, which aligns with leaderships priorities to attract and retain top talent. Francisco has over 16 years of in-house experience in immigration, international HR, and expatriate management. His experience has included major players in Oil & Gas, Tech and Commercial Real Estate; which include two Fortune 100 organizations. Francisco Solis can be reached at https://www.linkedin.com/in/francisco-solisgm About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Develop a comprehensive global immigration strategy that aligns with corporate goals and considers the full lifecycle of international employees. 2. Implement robust compliance measures for international business travel, considering varying regulations across countries. 3. Evaluate multiple factors beyond immigration policies when expanding internationally, including local talent pools, ease of hiring, cultural fit, and legal considerations. | |||
| What Employers Need to Know About Employee Assessments with Brandon Jordan | 20 Jun 2024 | 00:43:17 | |
In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process. They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potential risks of using only cognitive assessments; three kinds of assessment; how to measure the effectiveness of assessments post-hire; complying with the Uniform Guidelines on Employee Selection Procedures; and the potential for bias in artificial intelligence implementations during the hiring process. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Brandon is an organizational psychologist and scientist focused on the study of people, attitudes, emotions, and behavior in the workplace. As leader in talent management and organization development functions in practice, he is focused on using practical, applied research and analytics strategies to build data and evidence-based people practices, processes, and tools to strengthen organizations through their workforce. Brandon’s deep areas of specialization and nearly 20 years of experience are primarily focused in employee assessment and employee engagement/experience measurement using psychometrics and people analytics methodology. His passion is to help businesses grow and develop through their people by helping employees 1) build their organization through hiring the right people, 2) the sustained development of the workforce, 3) and building better, high performing organizations through employee listening strategies. Brandon founded Workforce Lifecycle Analytics where he currently leads sales, analytics, and consulting and previously worked for Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg International. Brandon completed his graduate training at the University of Tulsa where he received his M.A. in Industrial and Organizational Psychology and received his B.A. in Psychology from the University of North Texas. Brandon is also a member of the Society for Industrial and Organizational Psychology (SIOP), Society of Human Resource Management (SHRM), DallasHR (Dallas SHRM Chapter), as well as an active researcher in the academic community participating in conferences and studies contributing to scientific research. Brandon Jordan can be reached at https://workforcelifecycle.com https://www.linkedin.com/in/brandonjordantalent About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the different types of employee assessments and their applicability. 2. Understand the importance of validation when using assessments for use in the employment context. 3. Evaluate the effectiveness of post-hiring assessments. | |||
| Remote Workplace Policies with Mary Ann Fulgium | 06 Oct 2022 | 00:37:08 | |
In episode 64, Coffey talks with Mary Ann Fulgium about the legal and cultural implications of remote work. They discuss the value of collaboration and how it affects remote work environments; why employers are opting for hybrid work; what "hot desking" means; how recruiters are finding remote work a big condition for prospective employees; how remote work adjusts to exempt and non-exempt employees; the importance of measuring productivity and performance; location restrictions and general policies for remote workers; and what employers can do to maintain work culture in remote environments Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Mary Ann Fulgium is a senior Human Resources consultant with the Whitney Smith Company where she has worked the past 15 years. The Whitney Smith Company (recently acquired by Higginbotham) is an HR consulting firm located in downtown Fort Worth and has been in business over 30 years. Through her years with The Whitney Smith Company, Mary Ann has worked with clients of all sizes and from all industries assisting in all types of HR issues and needs. Prior to working for The Whitney Smith Company Mary Ann's HR experience included both public and private sectors. She has worked in local government, manufacturing and healthcare. She has her SPHR and SHRM-SCP certifications and is licensed by the state of Texas as a private investigator. Mary Ann Fulgium can be reached at: www.whitneysmithco.com About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the benefits and cultural struggles of remote work 2. Learn policies and restrictions of remote and hybrid work 3. Discover the best way for leaders to ensure a positive remote work culture | |||
| Workplace Bullies and Abrasive Leaders with Catherine Mattice | 29 Sep 2022 | 00:40:51 | |
In episode 63, Coffey talks with Catherine Mattice about bullying and turning "toxic" management into successful leadership. They discuss the definition of a toxic work environment; the legal difference between bullying and harassment; different types of bullying behaviors; the importance of self-awareness and perception for leaders; how leaders can identify "fight or flight" behaviors in their employees to readjust accordingly; how certain work cultures accidentally encourage bullying; and how organizations can move away from bullying to build thriving environments. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: The founder of Civility Partners, Catherine Mattice, MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive - it shows in her sheer number of conferences and publications. She has appeared on/in NPR, CNN, USA Today, Time.com and more as an expert, she has published articles in a wide variety of venues, and was a regular contributor to Forbes.com. Catherine’s award-winning first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” She’s since written two more books, and is a LinkedIn Learning course author. Catherine Mattice can be reached at https://www.civilitypartners.com/ https://www.linkedin.com/in/catherinemattice/ https://twitter.com/catmattice https://www.facebook.com/CivilityPartners/ https://www.instagram.com/civilitypartners About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Learn the legal distinctions between bullying and harassment. 2. Understanding bullying behaviors. 3. Discovering best practices for organizations to fix bullying work environments. | |||
| Effective New Hire Orientations with Catherine Clifton | 22 Sep 2022 | 00:38:44 | |
In episode 62, Coffey talks with Catherine Clifton about the link between new-hire orientation and employee engagement and retention.
They discuss the importance of the new-hire orientation; the role of HR during the onboarding process; adapting orientation to the organization; involvement and training of leaders in performance management; which issues are essential to discuss in new hire orientations; and how to navigate onboarding for remote work environments.
Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Catherine has more than 20 years of experience specializing in employment law in Texas. She worked with multiple local governmental entities as an employment law attorney and also served as a legal advisor for public safety.
She spent several years as an administrative services director, where she was responsible for Human Resources, Risk Management, and Payroll. She has advised clients on recruitment, selection, discipline, wage and hour, policies, and grievance matters, including federal and state laws related to labor and employment.
Catherine also has experience with general municipal law, utility matters, public information, open meetings, and general governance matters.
Catherine is a graduate of Southwestern University, obtained her JD from Texas Tech University. She is certified as a Senior Professional in Human Resources (SPHR). She joined Ross | Gannaway | Clifton, PLLC in 2022.
Catherine Clifton can be reached at https://www.linkedin.com/company/rossgannawayclifton/ About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
1. Understand the legal and practical reasons new-hire orientation is important.
2. Include key content in the new-hire orientation.
3. Design engaging new-hire orientation programs. | |||
| Quiet Quitting: Improving Employee Engagement and Retention with Brandon Jordan | 15 Sep 2022 | 00:48:15 | |
In episode 61, Coffey talks with Brandon Jordan about the "quiet quitting" phenomenon; employee experience; using behavioral assessments to improve new-hire fit; hiring with long-term retention in mind; and improving employee engagement.
Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Brandon is the founder of Workforce Lifecycle Analytics (WLA), a firm that partners with clients to grow their business through their people focusing on talent management and organization development initiatives and programs. WLA helps business and HR leaders 1) build their organization through hiring the right people, 2) provide sustained employee development for the workforce, 3) and build better, high performing organizations through employee listening strategies.
Prior to Workforce Lifecycle Analytics, Brandon worked with Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg Intl. Brandon has a BA in Psychology from the University of North Texas and an MA in Industrial & Organizational Psychology from the University of Tulsa.
You can hear more from Brandon Jordan and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org. Brandon Jordan can be reached at https://www.WorkforceLifecycle.com https://www.linkedin.com/in/brandonjordantalent/ https://www.linkedin.com/company/workforce-lifecycle-analytics/about/ https://twitter.com/WLAnalytics https://www.facebook.com/workforcelifecycle/ https://www.instagram.com/wlanalytics
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understanding the concept of employee engagement.
2. Understanding how the recruitment and selection process impacts retention.
3. Implementing practical tools to improve employee engagement. | |||
| Building Great Teams Through Communication That Connects with Ashley Smalley | 08 Sep 2022 | 00:29:31 | |
In episode 60, Coffey talks with Ashley Smalley about leading with authenticity to create teams that connect. They discuss what it means for leaders to be connected to their teams; the difference between the means of communication and the way leaders communicate; the importance of authenticity in building relationships; avoiding transactional communication styles; communication challenges in remote work environments; the skills leaders can practice to develop successful connection; how to address difficult conversations with genuineness; and why leaders shouldn't adopt a "one-size-fits-all" approach to quickly fix miscommunication. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Ashley Smalley is a certified Professional in Human Resources (PHR) with over a decade of experience in the field. She has trained employees and supervisors on topics such as unity in the workplace, communication, leadership, employment law compliance, and more. Ashley is also the Family Enrichment Coordinator for First Baptist Church in Bridgeport, Texas, where she leads the women’s and marriage ministry teams, and oversees the senior adult ministry. Her focus there is building new leaders in the church so that ministry can be multiplied. In 2022, Smalley Consulting was founded to formally blend her HR experience and her love for people into a business and ministry hybrid focused on building unity one team at a time so that people enjoy their work and do it better. Ashley speaks across the nation at churches, businesses, schools, and service organizations helping them to build soft skills and increase unity on their teams. You can hear more from Ashley Smalley and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org. Ashley Smalley can be reached at https://www.smalleyconsulting.com https://www.linkedin.com/in/ashley-smalley-1362bb175/ https://www.facebook.com/ashley.smalley.37 About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Learn the difference between modes and methods of communication. 2. Understand the long-term impact of genuine connections in the workplace 3. Discover techniques leaders can develop to build and repair team communication. | |||
| Spreadsheets & Soft Skills: The Relationship Between HR and Finance with Ashley Taylor | 01 Sep 2022 | 00:34:42 | |
In episode 59, Coffey talks with CPA Ashley Taylor about corporate finance and its relationship to human resources. They discuss the difference between Accounting and Finance; how the financial function serves the organization; how HR and Accounting can partner to improve employee retention, compliance, and the organization’s bottom line; delivering customer service with shared goals in mind; how cooperation builds credibility within the organization; the debate as to where payroll belongs in the organization; the importance of internal controls; compliance and regulatory concerns with remote work; the impact of ongoing interdepartmental cooperation and communication on eventual audits; the importance of documentation supporting financial and HR decisions; the impact of communication on salary management; and responding to wage inflation pressures. You can hear more from Ashley Taylor and a number of other speakers at Fort Worth HR's 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Ashley Taylor is a CPA, people developer, VP, mother of 3, yoga teacher, volunteer, serial class taker and reader. She is also an Enneagram One (perfectionist) who, through 25 years of experience has the technical skills, personality development and sense of humor combo to help you do the right thing, get results, build up others, and receive personal benefit. Ashley Taylor can be reached at http://www.linkedin.com/in/ashleyfaithtaylorcpa About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the role of the Accounting and Finance functions. 2. Understand the importance of interdepartmental communication and cooperation. 3. Work with the accounting/finance function to improve internal controls and compliance. | |||
| You Keep Using That Word: HR Terms People Get Wrong, Part 1 with Jimmy Taylor | 25 Aug 2022 | 00:39:08 | |
In episode 58, Coffey talks with Jimmy Taylor about frequently misused HR terminology and leadership development. They discuss Texas SHRM and its mission to help individuals transform their careers and the importance of being involved in local SHRM chapters. They discuss often misused employment terms, including right-to-work, at-will employment, insubordination, and Jimmy’s favorite: retaliation. They also discuss the misuse of performance improvement plans; return to work vs. return to office; performance review and feedback; and retiring the term "manager". Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Jimmy brings more than 20 years of business and HR leadership to DallasHR and the HR Southwest Conference. As Executive Director, Jimmy is responsible for leading strategic initiatives and overseeing the operations of the organization in the mission to advance and connect the regional HR community. Jimmy Taylor can be reached at https://www.linkedin.com/in/jimmy-taylor-sphr-25b230/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the importance of building professional networks through local HR associations. 2. Demonstrate management techniques that build employee engagement. 3. Use language that strengthens, rather than weakens, workplace culture. | |||
| Resetting the Clock: Practical Employee Relations with Michael J. Mirarchi | 18 Aug 2022 | 00:37:07 | |
In episode 57, Coffey talks with Michael J. Mirarchi about training leaders to avoid employment litigation rather than simply training for compliance. They discuss the difference between defending against employment litigation and avoiding employment litigation; the importance of teaching leaders what they should focus on instead of what they should avoid; the key components of "good faith efforts" of legal compliance; how using scripts for sensitive employment relations issues helps keep leaders out of trouble; the difference between empathy and sympathy; the best way to handle employment terminations; how to communicate and provide feedback to candidates who aren't hired; how to handle insubordination in the workplace; and why employment at will should never be used in termination conversations. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed an innovative program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,285 times to more than 32,000 leaders at employer facilities across North America. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University. Michael J. Mirarchi can be reached at https://www.linkedin.com/company/reset-the-clock https://www.facebook.com/mirarchimanagementgroup About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Train leaders to focus on the three focus areas when managing employees. 2. Change leaders’ mindset from legal compliance to litigation avoidance. 3. Plan leadership-employee conversations to achieve desired outcomes. | |||
| Economic and Labor Market Trends with Richard Froeschle | 11 Aug 2022 | 00:37:29 | |
In episode 56, Coffey talks with Richard Froeschle about unraveling the workforce and economic market trends in Texas. They discuss the "COVID-based recession" affecting the Texas economy; its correlation to inflation and the labor market; the effect of stimulus spending on the labor force participation; how the born-digital generation defines "work" and their new expectations; the Texas labor shortage outlook; what "capacity" means in terms of economy; how economists try to identify skills that meet the evolving labor market; the effect of inflation in current wages; the reasons why people are leaving jobs beyond compensation; and what can we expect from remote and flexible work environments in the future. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Mr. Froeschle is a labor market economist and a highly regarded speaker on a wide array of topics relating to the Texas economy, regional labor markets, and workforce and education programs. He is the Senior Labor Market Economist for Texas State Technical College and the former Director of the Labor Market and Career Information department of the Texas Workforce Commission. Prior to his work with Texas State government, Mr. Froeschle conducted in-service training with the National Labor Market Information Training Institute at the University of North Texas in the areas of strategic planning and regional economic analysis for state and federal employment and training programs. Mr. Froeschle has a Bachelor’s degree in Economics from the University of Texas at Austin and a Master’s degree in Manpower and Industrial Relations from the University of North Texas, where he also taught microeconomics, regional labor market analysis, and workforce strategic planning. His writings include the books How Many is Enough? A Practitioners Guide to Occupational Targeting and Supply/Demand Analysis (forthcoming), Where the Jobs Are, Working Texas Style, An Atmosphere of Enterprise, and a dozen monographs including Life After COVID: Economic & Job Market Phenomena to Ponder Postpandemic, Targeting Your Labor Market, Getting Down to Business, and The Texas Economy: An Age of Global Economic Opportunity. His many essays and briefs are focused on the application of labor market and career information in education policy, workforce planning and economic development. His most recent research has centered on the use of skills to understand regional labor market dynamics and career progression and includes three reports, The Future is Ahead of You: Navigating Your Way to Career Success, Everyone Starts Somewhere: Career Pathways in the Heart of Texas, and On the Move! Exploring the Concepts of Career Progressions and Career Lattices for Central Texas Workers. Mr. Froeschle has made presentations at over 540 conference events over the past twenty-five years on a variety of labor market topics. His professional specialties and interests are in the fields of regional economic analysis, labor market dynamics, skill and job analysis, and the development and interpretation of labor market information; all of which have occupied his career for the past 41 years Richard Froeschle can be reached at https://www.linkedin.com/in/richard-froeschle-01a87b13/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the COVID-based recession and its effect on the labor market. 2. Identify the impact of migration on Texas economy and workforce. 3. Learn what new generations expect and look for in a job. | |||
| Strategies for Dealing with Uncertainty with Andrew Bartlow | 04 Aug 2022 | 00:37:01 | |
In episode 55, Coffey talks with Andrew Bartlow about "the perfect storm" hitting HR for the last few years and how to navigate it. They discuss the importance of creating a simple but efficient HR plan that aligns with the company; essential considerations for developing goals; how to deal with uncertainty and stay focused; what HR in traditional companies can learn from start-ups; the future of remote and hybrid work; the correlation between compensation and inflation; and how to prepare in case of recession. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Andrew Bartlow has 25 years of Human Resources and Talent Management experience at organizations across a wide spectrum of sizes, maturity stages, and industries. He is the co-author of “Scaling for Success: People Priorities for High Growth Organizations,” has a master’s degree from the top program in his field, and has been CECP, SPHR, Six Sigma, and executive coaching certified. Andrew leads Series B Consulting, which helps businesses to articulate their people strategy and accelerate their growth, while navigating rapid change. He also founded the People Leader Accelerator, which is the preeminent development program for startup HR leaders. He’s worked with clients like Masterclass and many others to help them overcome obstacles in a hyper growth phase. Andrew Bartlow can be reached at https://www.linkedin.com/in/bartlow/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Align HR strategy with the organizations’ strategy. 2. Implement people practices that anticipate future labor market trends. 3. Design total rewards programs that reflect economic realities. | |||
| Impacting the Community with Great People Practices with Dr. Kenneth Nichols | 13 Jun 2024 | 00:34:37 | |
In episode 152, Coffey talks with Dr. Kenneth Nichols about how a company's people practices can positively impact their community. They discuss sustainability and corporate citizenship; the importance of visible leadership in the community; recruitment practices reflecting community diversity; the benefits of local recruiting and training programs; mentorship and coaching for developing employees; and the importance of critical thinking and people skills in the workplace. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Dr. Kenneth Nichols resides in Fort Worth, TX, where he has cultivated a remarkable career centered on leadership development. His educational journey includes a Master of Business Administration (Human Resource Management) in 2003 and a Doctorate in Business Administration from California Southern University in 2019. In 2021, he further specialized by earning a Ph.D. in Product Management from Capitol Technology University. As the founder of Nichols Leadership, LLC, Dr. Nichols is deeply committed to unlocking the potential of individuals and organizations. In 2021, he expanded his impact by partnering with Leadership Management, Inc. as a franchise owner. His background as a Navy veteran with over 30 years of leadership experience adds a unique perspective to his work. Dr. Nichols served as a Navy Air Traffic Control Officer and Training Officer, collaborating with exceptional men and women worldwide. Mentoring thousands of individuals across diverse backgrounds, Dr. Nichols has covered topics ranging from A to Z, encompassing personal and professional development. His energy, devotion, and unwavering commitment to clients drive measurable improvements. Driven by a passion for lifelong learning, he exemplifies the intrinsic value of education and training and a purpose-driven leadership style that drives attitude and behavior changes internally for sustainable, positive results. Dr. Kenneth Nichols can be reached at https://www.nicholsleadership.com https://www.linkedin.com/in/kennethnichols1 https://twitter.com/nichols_llc https://www.facebook.com/nicholsleadership https://z-p15.www.instagram.com/nicholsleadership About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the importance of integrating community-focused initiatives into corporate practices to build trust and positively impact both the organization and the local community. 2. Implement recruitment strategies that reflect the diversity of the community and foster inclusive hiring practices, enhancing both employee satisfaction and community relations. 3. Develop mentorship and coaching programs to support employee growth and skill development, ensuring a sustainable and loyal workforce while contributing to the overall health and productivity of the community. | |||
| Managing People in the Hospitality Industry with Lauren Pearce | 28 Jul 2022 | 00:31:22 | |
In episode 54, Coffey talks with Lauren Pearce about the unique world of hospitality talent management. They discuss post-pandemic people management in the hospitality industry; how operations, recruitment, and retention were affected by COVID; how a shift in management style helped create a better work environment; training strategies that have improved attraction and development of talent; successfully involving managers and leaders in the recruiting process; and why leaders can benefit from being part of their local SHRM chapters. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Lauren is a 2011 graduate of Texas A&M University's Human Resource Development program with over ten years of HR experience in various industries ranging from non-profits to manufacturing. She has earned her PHR, SHRM-CP, and is the Past President of Brazos Valley SHRM. Currently, Lauren serves on the Executive Committee as the Director of HR at the Texas A&M Hotel and Conference Center. Lauren and her husband, Jeff, have a firecracker 16-month old girl, Kaci, and two mischievous dogs that contribute to the constant chaos they are blessed to call home. When not spending time with family or work, Lauren enjoys volunteering with wildlife rehabilitation, an ironic connection to her chosen professional field! Lauren Pearce can be reached at https://www.linkedin.com/in/lauren-pearce-phr-shrm-cp-212a8556 About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Adopt management strategies that improve talent development. 2. Understand how strategic alliances and programs serve to enrich talent pool. 3. Train and involve leaders in the recruiting process. | |||
| Coaching vs. Fixing Employees with Kristine Conway | 21 Jul 2022 | 00:36:26 | |
In episode 53, Coffey talks with Kristine Conway about leadership development through coaching. They discuss the misconceptions of coaching; the difference between leaders who fix and leaders who develop; strategies like self-awareness and feedback to become an authentic leader; the importance of assessments and using information properly; how to deescalate difficult conversations and build a safe environment for growth; and the difference between coaching and training. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Kristine transforms leaders that fix into leaders that facilitate the fix through coaching. Leaders are often rewarded for ‘fixing’; however, they can generate more effective and longer-lasting solutions by coaching those they lead instead. Her leadership development philosophy stems from a strong foundation in change management and emotional intelligence models. Kristine not only helps leaders increase their self-awareness and uncover their own barriers to success, but she also helps them strengthen skills that, in turn, develop others for long term success. Kristine advances the development of leaders through one-on-one coaching engagements, leadership development programs, and online learning courses. She has over 20 years of demonstrated excellence in improving experiences through the leverage of people development in organizations with multiple locations that range from 60Million to 9Billion in annual revenues. Clients include C-level, Vice President, Director, and highly skilled individual contributors in software development, aerospace, finance, operations, human resources, sales, and healthcare. Kristine is passionate about developing leaders, with a clear understanding that the most significant asset a leader can bring to an organization is the ability to remove the barriers that prevent those under their influence from contributing at their highest level. Kristine holds a master’s degree in Management and Administrative Sciences with a concentration in Organization Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also certified by the International Coach Federation as a Professional Certified Coach (PCC). Kristine Conway can be reached at https://effectivefocusinc.com/ https://www.linkedin.com/in/kristineconway/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives: 1. Discover the leader-coach mindset 2. Understand the importance of setting a follow up plan for coaching talent 3. Learning leadership strategies that helps developing talent | |||
| Leading to Ensure Human Dignity with Dr. Robyn Short | 14 Jul 2022 | 00:42:44 | |
In episode 52, Coffey talks with Dr. Robyn Short about the impact of respecting individuals’ dignity on organizational performance. They discuss how conflict in an organization can be fueled by the organizations’ structure; Frederick Laloux’ six organizational paradigms and their impacts on human dignity; how an organization’s respect for human dignity impacts employee engagement; whether organizations can really be run as democracies; how the workplace is one of the last places where people can build community; and the importance that leaders genuinely care about those who follow them. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Dr. Robyn Short is an organization systems design consultant, peace-building trainer, and mediator with expertise in restorative practices and transformative mediation models. Dr. Short works with individuals, corporations, and nonprofit organizations in discovering the root causes of conflicts, so they may transform their relationships and create new and productive paths forward individually and as teams. She also works with community leaders and political and governmental leaders to develop initiatives for building sustainable peace in areas of historic conflict. In this capacity, she has been featured in news outlets internationally. In 2016, Dr. Short founded Peace & Conciliation Project, a 501(c)(3) organization designed to engage communities in antiracism work through actionable dialogue and constructive change. Dr. Short is the author of four books and the founder and publisher of GoodMedia Press, an independent publishing house that’s mission is to promote peace and social justice. Dr. Short is an adjunct professor at Southern Methodist University in the Master of Conflict Management and Dispute Resolution program, the Master of Leadership and Negotiation at Bay Path University, and the College of Innovation and Design at Texas A&M Commerce. Dr. Short holds a Doctor of Liberal Studies degree with a focus in peace studies and systems design. Her dissertation work explores the role of dignity in organizational systems design. She holds a Master of Art in Dispute Resolution from Southern Methodist University and a Master of Liberal Arts from Southern Methodist University with a focus in 15th century European history. She earned a Bachelor of Science in Psychology from Auburn University. Robyn Short can be reached at About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Define human dignity. 2. Understand Frederick Laloux’ six organizational paradigms. 3. Improve employee engagement by respecting individual dignity and building community in the workplace. | |||
| The Great Retention: Engaging Your Workforce with Dwan Bryant | 07 Jul 2022 | 00:39:22 | |
In episode 51, Coffey talks with Dwan Bryant about the great retention. They discuss the importance of creating a process that allows attracting and ultimately retaining talent; how viewing individuals as long-term assets improves engagement in the workplace; what employee engagement actually means; authenticity and transparency as tools for leaders to build stronger teams; how to address critical conversations; the importance of providing feedback; and implementing assessments such as DiSC to help build a healthy team. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Dr. Dwan Bryant is an Industrial Organizational Psychologist that serves as a Subject Matter Expert in Leadership and Organizational Effectiveness with Tarrant County College District for Corporate Solutions and Economic Development. In this role, Dr. Bryant helps to customize solutions, for companies, tailored for specific workforce needs using strategies such as consulting, facilitation, training, and coaching. She is also an executive leadership coach and possesses an undergraduate and graduate degree in Communications. Dwan Bryant can be reached at https://corporate.tccd.edu/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Clearly define employee engagement. 2. Model authenticity and transparency in an organization. 3. Identify the attributes of an engaging and authentic leader. | |||
| Revisiting Noncompete Agreements with Leiza Dolghih | 30 Jun 2022 | 00:40:27 | |
In episode 50, Coffey talks with Leiza Dolghih about noncompete agreements; the recent scrutiny about the kinds of workers asked to sign noncompetes; the elements of enforceable noncompetes in Texas; the practicality of actually enforcing noncompetes; and the potential impact of a new hire’s noncompete agreement with a previous employer. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Leiza Dolghih is the founder and managing partner of Dolghih Law Group. She is board certified in labor and employment law in Texas and represents both employers and employees. She has been selected to Best Lawyers under 40 by D Magazine four years in a row. Leiza Dolghih can be reached at https://www.linkedin.com/in/leiza-dolghih/ https://twitter.com/TexasNonCompete https://www.facebook.com/DolghihLawGroup/ https://www.instagram.com/dolghihlawgroup/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Decide when the use of a noncompete agreement is appropriate. 2. Understand the elements of an enforceable noncompete agreement in Texas. 3. Understand the process for enforcing a noncompete in Texas. | |||
| Earning, Losing, and Regaining Trust in the Workplace with Joe Folkman | 23 Jun 2022 | 00:45:19 | |
In episode 49, Coffey talks with Joe Folkman about the factors affecting workplace trust. They discuss Joe’s background as a psychometrician (psychologist who uses data to predict outcomes) who studies leadership; and the correlation between trust and leadership effectiveness; how expertise, consistency, and relationships affect trust; why leaders should be asking for feedback; six competencies leaders need to build and repair trust; and the surprising increase in trust during the pandemic. Mike referenced the Edelman Trust Index. You can find it here: https://www.edelman.com/trust/2022-trust-barometer Joe Folkman's new book, The Trifecta of Trust: The Proven Formula for Building and Restoring Trust, is available at: https://www.amazon.com/dp/163299528X/ref=cm_sw_em_r_mt_dp_BZFQYAT8RVFKGWKX4W3V Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters (.75) of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Joe Folkman is a globally renowned psychometrician, writer, and speaker on leadership, feedback, and individual and organizational change. He designs unique surveys and assessments utilizing a database comprised of over a million assessments on over 100,000+ leaders. His clients include several Fortune100 firms, and the diversity of industries and business models has provided him with a powerful learning opportunity and an exceptional research base. He is the recipient of ATD’s 2021 Distinguished Contribution to Talent Development Award and is the best-selling author eleven books on leadership and feedback. Joe's writings and research have been featured frequently in several publications, including The Harvard Business Review, Forbes, The New York Times, The Wall Street Journal's National Business Employment Weekly, Training and Development Magazine, and Talent Quarterly. Joe Folkman can be reached at: About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Describe the correlation between trust and leadership effectiveness. 2. Understand the three factors most affecting leadership trust. 3. Demonstrate the six competencies necessary to build and repair trust. | |||
| Engaging the "Whole Employee" When Considering Nontraditional Benefits with Ravi Swaminathan | 09 Jun 2022 | 00:35:53 | |
In episode 48, Coffey talks with Ravi Swaminathan about engaging the “whole employee” when considering nontraditional benefits. They discuss how "the Great Resignation" has changed employee expectations and needs; the difference between “work-life balance” and “work-life integration; managing productivity in a remote or hybrid environment; using benefits to enrich work culture; the relation between flexibility and productivity; measuring the ROI of any benefits offering; and how employers can achieve loyalty that converts to attraction, retention, and engagement of high-performing talent. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: connects each employee 1:1 with a global network of coaches over video call in nearly 1000 topics of daily work and personal life. Ravi Swaminathan can be reached at https://www.linkedin.com/in/raviswaminathan/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand how work-life integration can benefit productivity. 2. Employ flexibility as a tool to obtain better results. 3. Incorporate the four metrics for measuring benefits’ impact on an organization’s bottom line. | |||
| Leadership and Conflict Resolution with Liz Kislik | 26 May 2022 | 00:40:20 | |
In episode 47, Coffey talks with Liz Kislik about leadership and the interpersonal aspects of conflict. They discuss how leaders can identify situations of conflict, moderate and manage them; the importance of context to understand the nature of a confrontation; what happens when a high performing employee shows patterns of conflicting behavior and how it affects culture and team dynamics; helpful techniques to deal with structural issues; and self-awareness and self-regulation as skills to reframe situations of conflict. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Liz Kislik, Harvard Business Review and Forbes contributor, has over 30 years of experience specializing in developing high performing leaders and workforces. As a management consultant and executive coach, Liz Kislik has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems. In her TEDx Talk, “Why There’s So Much Conflict at Work and What You Can Do to Fix It” Liz shows how diagnosing root structural issues can resolve current problems and help organizations thrive for the long-term. You can listen her TEDx Talk here: https://www.youtube.com/watch?v=2l-AOBz69KU Liz Kislik can be reached at About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the nature of conflict and techniques to manage it 2. Identify patterns that damage the performance of employees 3. Discover skills to reframe situations of conflict | |||
| Compensation Strategy in a Time of Inflation with Bob Cartwright | 19 May 2022 | 00:57:17 | |
In episode 46, Coffey and Bob Cartwright have a freewheeling hour-long conversation about compensation strategies in a time of inflation; geographic cost of living differentials; the trap of adjusting wages to match inflation; the importance of culture in retaining employees; and Americana bluegrass music. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for one hour of recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Bob Cartwright, SPHR / SHRM-SCP, is founder, president, and chief executive officer of Intelligent Compensation, LLC, a compensation and business management consulting firm located in the greater Austin, Texas area. Since 1996, Mr. Cartwright has managed assignments for a wide variety of Non-Profit and For-Profit clients including those in high technology, manufacturing, services, information technology, health care, retail, construction / facility management, telecommunications, legal, energy, media, publishing, non-profits, public entities, municipalities, financial services, oil and gas, real estate, and aerospace/defense. He has 30+ years of diversified experience in total compensation, human resources and business management strategies and design. Mr. Cartwright’s professional affiliations include: Advisor to the State Director / Director Business Development – Texas SHRM State Council; Past Board Chair, Texas Association of Business; SHRM National volunteer - Past Member of the Total Rewards, Compensation, & Benefits National Expertise Panel and National Volunteer Leader on Veteran Employment; Past Founder and - Committee Chair –Texas Compensation Alliance Group, member of World-At-Work, Austin Human Resources Management Association (Past Committee Co-chair for the Austin Area Pay and Benefits Survey), Williamson County Human Resource Management Association (Charter Member & Past President), and the Central Texas Compensation and Benefits Association. Mr. Cartwright is also a sought-after speaker and is often quoted as a business/compensation expert in newspapers and print media around the country. Mr. Cartwright also served as a preferred provider – compensation expert - for the Credit Union Executive Society located in Madison, Wisconsin. Bob Cartwright can be reached at www.intelligentcomp.net or www.linkedin.com/in/bobcartwright. Learn more about Bob’s side music project, MoPac Traffic Jam at https://www.reverbnation.com/mopactrafficjams. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Business Involvement in the Legislative Process with Cathy DeWitt | 12 May 2022 | 00:49:06 | |
In episode 45, Coffey talks with Cathy DeWitt about legislative advocacy. They discuss the role of professional lobbyists; how and why businesses should be involved in politics; the importance of being involved in the legislative process even when the legislature is out of session; how to develop relationships with legislators and staff; the impact of contributing to industry PACs; whether party affiliations are dealbreakers when reaching out to lawmakers; understanding which bills are really important to legislators; and the pressure on business owners and leaders to take political stands. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: For over a decade, Cathy Stoebner DeWitt served as the Vice President of Governmental Affairs for the Texas Association of Business (TAB), the largest business advocacy group in the state of Texas. Under her tenure, TAB’s lobby team was named as one of the powerful lobby teams in Texas. During the 86th Session DeWitt was added to Capitol Inside’s ‘Top 100 Hired Guns’ ranking. DeWitt was a lobbyist and policy expert on business issues such as labor law, health care, criminal justice, privacy, immigration, non-subscription, tort reform, and workers’ compensation. Well known and respected at the Capitol, she is known for her honesty and direct approach to lobbying. At TAB, she was known to stick to her guns and to not negotiate on bad bills when it would add to the cost of doing business in Texas. Her philosophy then and now is that legislation should build the economy and create more good paying jobs for all Texans, otherwise government should step out of the way and let private business thrive. DeWitt has testified on hundreds of bills and is well versed in the legislative process. In addition to overseeing the advocacy team, DeWitt served as policy writer and media spokesperson for her issue areas. DeWitt also served as the Communications Director of the Association in which she managed issue advocacy campaigns and was spokesperson for the media on all business issues. Under her tenure, she created TAB’s Voting Record as well its recognition program for state lawmakers. DeWitt was published in numerous publications and oversaw a $1.5 million advocacy campaign to let the public know which legislators were making the grade for business in Texas. Prior to joining the Association, she was an associate with the public relations firm, ROSS Communications, and she also served as Deputy Campaign Manager for Senator John Cornyn’s last Supreme Court Race. Besides previously working at the Texas State Senate, DeWitt has worked for several other associations such Texas Civil Justice League and the Texas Medical Association. Cathy DeWitt can be reached at https://www.schluetergroup.com. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the necessity that business leaders pay attention to legislative issues. 2. Determine when and how to be involved in political issues that affect business. 3. Learn how to navigate social media and public pressure on business political stands. | |||
| Recognizing and Remedying Organizational Burnout with Kelly Bubolz | 06 Jun 2024 | 00:33:32 | |
In episode 151, Coffey talks with Kelly Bubolz about the causes of burnout and how to address it within an organization. They discuss the distinction between burnout and stress; the factors contributing to burnout in industries like hospitality and among remote workers; the changing work environment leading to increased burnout; the shift away from grind culture in younger generations; the organizational costs of burnout; signs of burnout in employees; and strategies for leaders to prevent burnout among their teams. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Kelly Bubolz, a motivational and professional speaker, author, and dedicated trainer with over 17 years of strategic leadership in Human Resources. Throughout her career journey, Kelly has embraced the invaluable lessons life has presented, trusting in the process of growth and adaptation. Combining theory and experience, Kelly delivers transformative programs that engage energy and productivity while preventing burnout. Her journey began as a quest for physical healing but evolved into a deep exploration of the human condition, identification of controllable activities, sustainable habits, and the practice of self-discovery. Today, Kelly shares her wealth of knowledge and empowers you to navigate the complexities of modern life with resilience and purpose. Kelly Bubolz can be reached at https://www.kbtrainingconnections.com https://www.linkedin.com/in/kelly-bubolz-73b65011 About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Differentiate between burnout and stress in the workplace context. 2. Identify key factors contributing to burnout in hospitality and remote work sectors. 3. Develop strategies for leaders to prevent and address employee burnout effectively. | |||
| Effective One-to-One Meetings with Debbie Waggoner | 05 May 2022 | 00:34:58 | |
In episode 44, Coffey talks with Debbie Waggoner about upping your game in one-to-one meetings. They discuss how often one-to-one meetings become transactional; how to prepare leaders to identify insightful questions; why taking into account the personality of the team member is an important factor in picking the best approach and gathering better information; the appropriate times to schedule a session; taking advantage of virtual meetings to allow the team to feel comfortable even when receiving feedback; taking notes as a tool to engage and build trust; the importance of one-to-one meetings with new employees; and skip-level meetings. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Debbie Waggoner is a Global Learning & Development Consultant, Executive Coach and Facilitator combining a broad background of both business and talent management experience. Debbie started the Performance Consulting division of Nodus in 1995 and became President in 2010. Debbie consults with individuals, teams and organizations to improve their performance in the areas of leadership, teamwork and communication. She has provided services in more than 7 countries and worked with many Fortune 100 companies. As an experienced facilitator delivering results-oriented talent management solutions, Debbie is known for her energetic, engaging and direct style both virtually and in face-to-face environments. Debbie is author of The Connection Blueprint: A leader’s guide to a year of one-on-one meetings. Released in September 2020 and available on Amazon. Debbie is an avid reader and loves to cook and travel. Debbie Waggoner can be reached at https://www.linkedin.com/in/debbiewaggoner1/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Identify the purpose of one-to-one meetings 2. Prepare insightful questions and follow ups that lead to efficient communication 3. Understand the benefits of adapting different approaches when conducting one-to-one meetings | |||
| Using Brain Science in Managing People with Julian Sado | 28 Apr 2022 | 00:33:40 | |
In episode 43, Coffey talks with Julian Sado about how to adapt the mind, train and retain talent using new science. They discuss what new science tells us about how we make decisions; the importance of learning how to define what we feel to react appropriately; how every situation is subjective; how our personal interpretations can change the outcome of our immediate physical and emotional response; why certain work situations link to self-triggers and how the pandemic forced a shift in self-awareness; the role of self-actualization in reading others and recruiting new talent; and growing empathy in the workplace to build stronger, efficient teams that feel valued. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Julian Sado is EVP of L&D at EPM. He is an Author, Speaker, Licensed NLP Practitioner, Behavioral Coach. Prior to his role with EPM he has consulted for over 40 businesses in the areas of L&D, Employee Engagement, sales, service and leadership development. He has raised awareness on how to improve brand and team leadership by changing the subconscious stories that inhibit change. Using his adaptation of Neuro Linguistic Programing (N.L.P), neuroscience, and behavioral coaching, he has tested and has proven his theories through transformational seminars and lectures throughout the country. Julian Sado can be reached at About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the idea of New Science as a tool for professional growth | |||
| Data Privacy Regulations and Ethics with Jodi Daniels | 21 Apr 2022 | 00:41:06 | |
In episode 42, Coffey talks with Jodi Daniels about data privacy. The discuss the credentials businesses should look for when evaluating a privacy professional; online consumer tracking and targeting; state, national, and international privacy regulations; the difference between security, confidentiality, and privacy; individuals’ right to own data about them; how organizational ethics play into business’ use of personal information; determining which jurisdictions’ privacy regulations apply to information; identifying what data an organization holds and the different ways it is shared; the privacy implications of user-installed third-party apps; privacy challenges small and medium companies often face; and the risk of Siri, Alexa, and other listening devices in employees’ homes. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Jodi Daniels is Founder and CEO of Red Clover Advisors, a privacy consultancy, that brings data privacy strategy and compliance together with its flexible and scalable approach that simplifies data privacy complexity, refines, updates or builds privacy structure, and makes both the business and the legal issues accessible and actionable for all. Jodi is a Certified Informational Privacy Professional and serves as the outsourced privacy office for companies. Jodi is co-host of the She Said Privacy / He Said Security podcast and a sought-after speaker and commentator on privacy issues. Jodi Daniels can be reached at www.redcloveradvisors.com https://www.linkedin.com/in/jodihoffmandaniels https://www.facebook.com/jodidaniels https://www.facebook.com/RedCloverAdvisors About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| The Power of Performance Feedback with Amber Vanderburg | 14 Apr 2022 | 00:40:03 | |
In episode 41, Coffey talks with Amber Vanderburg about giving and receiving performance feedback. They discuss why annual performance reviews aren’t enough; the importance of defining what successfully meeting expectations looks like; the importance of communicating why specific behaviors are important to the organization; the difference between skill and behavior coaching; the importance of being very specific in communicating desired behavior; “vague performance feedback results in vague performance improvement”; how to receive feedback in a constructive and clear manner; setting a schedule for follow up on performance conversations; and the importance of training employees to give useful performance feedback to their peers. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Amber Vanderburg is a multi award winning international businessperson, keynote speaker, and founder of The Pathwayz Group. In 2016, she was the only female, only American, and only blonde Academy elite football coach for the Adidas Gameday Academy and Paris Saint Germain Academy in Bangalore, India. Amber founded international talent development company, The Pathwayz Group, in 2019. This global organization leads action focused team development workshops and training sessions that guide teams to become more effective, more efficient, and more enjoyable. Amber Vanderburg can be reached at thepathwayzgroup.com and: https://www.linkedin.com/in/amber-vanderburg-86817833/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Principles of Executive Coaching with Brad Smith | 07 Apr 2022 | 00:40:40 | |
In episode 40, Coffey discusses “career impact” coaching with Brad Smith, an experienced HR leader and executive coach. They discuss the great advice Brad gave Coffey almost 30 years ago; preparing for “career impact” conversations; creating a structure in which a coaching recipient can receive helpful feedback; the importance of including stakeholders in the coaching process; “amplifiers and dampers” in coaching individuals; the five boxes that need to be checked when considering coaching; “coaching is the belief that the answer lies within”; incentivizing employees to change behavior; “if you think about the money, you’ll lose”; how coaching is only part of leadership development; and measuring the ROI of coaching. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Brad Smith has 41 years of experience in the employment industry as a retained executive search professional and as a vice president and senior consultant for Drake Beam Morin, Inc (DBM), a global career transition and executive coaching firm. Besides his transition practice, Brad works with a select number of executives who have specific career impact development needs. He also serves as Project Manager and company contact person on all coaching projects accepted by his firm. Brad has been recognized in Who's Who in Human Resources. Brad is past president and chairman of The Cowtown Executives Association, an executive networking and business referral group. He served for eight years as Vice President of Communications for the Fort Worth Human Resource Management Association. He was a member of the Fort Worth Chamber’s Quality Workforce Commission as well as a member of the Board of Trustees for Hill School of Fort Worth. Brad is also a guest lecturer at the TCU Neeley School of Business: The BNSF Next Generation Leadership Program and The University of Texas at Arlington. He is also a mentor in the TCU Neeley Honors Program and executive coach to the Baylor University EMBA Program. Brad currently chairs the Tarrant County Senior Executive Group, an invitation only transition networking group for C-level executives. Brad is a veteran of the United States Air Force Intelligence Service where he was member of a special operations wing that conducted search and rescue missions for downed pilots in Laos and Viet Nam. He holds a B.S. degree in Business Administration from Iowa State University. Brad brings 41 years of total experience in career transition, executive coaching, executive search, management and marketing in a variety of industries. His diversified industry background includes retail operations and merchandising, health care, marketing, legal and general management. Brad's considerable experience in service industries gives him a unique perspective in developing and enhancing client relationships. He has a no-nonsense approach to the coaching profession that resonates well with both clients and organizations as well as a defined process that involves critical stakeholders. Brad is an excellent coach because he’s old and has made a lot of mistakes. Brad Smith can be reached at https://bsmithcc.com or https://www.linkedin.com/in/bradsmith48/. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Preserving Company Culture in a Remote Environment with Andrew Pryor | 31 Mar 2022 | 00:47:25 | |
In episode 39, Coffey talks with Andrew Pryor, CHRO at ECI Software Solutions, about building and maintaining a great company culture in a remote work environment. They talk about Andrew’s initial pandemic experience; his company’s continued growth throughout the pandemic; how ECI has thrived in a remote and hybrid environment over the past two years; how employee engagement actually increased during the pandemic; how they maintained their “culture of recognition” throughout the pandemic; the importance of consistent communication with employees; the value of employee engagement surveys; how ECI took their learning and development program to a remote environment; how ECI emphasized mental health in the second year of the pandemic; Andrew’s appreciation of frontline workers throughout the pandemic; changing working spaces to accommodate hybrid workers; the importance of hybrid workplaces and flexibility in recruiting great employees; the changing role of talent acquisition teams; and how employee expectations differ across ECI’s global footprint. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: As CHRO at ECI Software Solutions, Andrew Pryor dedicates his time to making ECI the best it can be in every aspect and works tirelessly to ensure employees are engaged and working in an optimal, enjoyable environment. His passion is utilizing the platform of HR to help employees build strong careers for themselves and, in return, better lives for their families. Under Andrew’s guidance, ECI’s culture has been recognized as one of the 50 Most Engaged Companies to work for in 2016, 2017, 2018, 2019, and 2021. ECI has been Certified as a Great Place to Work in 2017, 2019, and 2020. In 2018, the International Business Awards recognized Andrew as HR Executive of the Year. That same year, his peers in the Dallas HR Association recognized him as Dallas HR Executive of the Year. Andrew joined ECI in 2015 and has more than 35 years of experience in human resources. Before ECI, he served as Chief Human Resources Officer for Anthelio Healthcare in Dallas, Vice President of Human Resources for BerylHealth, and Senior Human Resources Business Partner to Bell Helicopters Engineering Division. In addition, while serving as the Senior Human Resource Manager, Andrew was part of the original launch team that brought Nokia Mobile Phones to the United States in 2005. In 2012, he co-authored the book SMILE GUIDE Employee Perspectives on Culture, Loyalty and Profit. Upon graduating from The University of Texas at Arlington, Andrew was named a White House Intern by President George H. W. Bush. During his time at The White House, he worked on the president’s Thousand Points of Light project. He is a past president of the Society for Human Resources Management’s Fort Worth Chapter. Andrew married his college sweetheart, Amy. They have two children, Chloe and Elijah, and one very spoiled rescue dog, Thomas. The family loves mountain hiking and exploring Americas national parks. His long-term goal is to retire from ECI (many years from now) and become a volunteer park ranger for the National Park Service. Andrew Pryor can be reached at https://www.linkedin.com/in/andrewlpryor. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Legal and Business Lessons Learned During the Pandemic with Sarah Glaser | 24 Mar 2022 | 00:47:15 | |
In episode 38, Coffey talks with employment law attorney Sarah Glaser about the pandemic’s impact on employment law and employee relations. They discuss how significant a change in public policy was Congress’ passing of temporary paid family leave at the beginning of the pandemic; the changing roles of HR; how the misalignment of employer and employee preferences for remote or in-person workplaces affect retention; challenges employers face when employees relocate to other states; the legal and ethical considerations when employees who start their workday at home are called into the office for a meeting; who should pay for travel back to the office when a regularly-remote employee has moved out of town; the importance of information confidentiality when employees work from home or their local coffee shop; a variety of wage and hour traps employers can fall into in remote workplaces; and the challenges employers who resist hybrid or remote-work options may face in retaining and recruiting employees in the future. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Sarah Glaser is an employment attorney with Lloyd Gosselink Rochelle & Townsend, P.C. in Austin. Sarah helps employers navigate compliance with federal, state, and local employment laws. She works directly with her clients in hiring, leave programs, performance counseling, workplace safety, and the many issues that arise as a result of the termination of an employment relationship. Sarah advises her clients with the goal of providing efficient, cost-effective representation rooted in an understanding of the business. Although avoiding litigation is always a goal, Sarah also represents clients in front of federal and state courts and administrative agencies, such as the EEOC. Sarah was named a Texas Super Lawyers Rising Star in the area of Employment Litigation: Defense for the years 2019 through 2021 and was named a Top Austin Attorney by Austin Monthly Magazine in Labor and Employment in 2020 and 2021. Sarah can be reached at (512) 322-5881 or sglaser@lglawfirm.com. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Special Edition: Managing a Remote Team in a Conflict Zone with Vladimir Gendelman | 17 Mar 2022 | 00:32:10 | |
In this special edition (episode 37), Coffey talks with Vladimir Gendelman about supporting his Ukrainian team during the Russian invasion. They discuss Vladimir’s experience growing up in the Soviet Union; his entrepreneurial journey in the US and Ukraine; how he helped his Ukrainian employees when Russia seized portions of Ukraine in 2014; how even his Ukrainian employees were surprised by the Russian invasion; the importance of using subject matter experts to predict changes in circumstances; how he has helped his employees avoid Russian troops; how he uses technology to stay in contact with them; and the importance of meeting individual employees’ needs during a crisis. You can support EO Poland’s efforts to aide Ukrainian refugees at https://ukraine.eopoland.org/. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Vladimir Gendelman is founder and CEO of Company Folders, Inc., an award-winning presentation folder printing business. He is an expert in small business management and created a high-performing team that has executed projects for clients such as Ford, Hilton, AAA, and Sony. As thought leader on entrepreneurship, small business, and business marketing, he is a regular guest on business podcasts and has written for a variety of high-profile outlets. Vladimir can be reached at https://www.companyfolders.com or https://www.linkedin.com/in/vladimirgendelman/. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| "Post-COVID" Workplace Mental Health with Dr. Brian Dixon | 17 Mar 2022 | 00:47:17 | |
In episode 36, Coffey talks with psychiatrist Brian Dixon about the pandemic’s ongoing impact on employee mental health. They discuss the difference between a family doctor, a psychiatrist, and psychologist, and a bartender; medical practice entrepreneurship choices; the surprising benefits of delivering psychological services over the internet; the psychological impact of the pandemic’s prolonged disruption of society; the different definitions of trauma; how individuals respond to trauma; how to recognize emotional fatigue in employees’ behavior; how mental health is affecting employee turnover trends; the mistaken belief that work should be the source of personal meaning; how leaders can identify and respond to employee’s psychological needs; the surprising “canaries in the coal mine” that employers should seek out to measure workplace health; and the negative impact of sedentary work on mental health. Along the way, the conversation jumps the rails and they argue about the social value of employers who hire low-skill labor and a couple other “get out your pitchfork” topics. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Brian J. Dixon, MD is a psychiatrist and entrepreneur who owns Mindful, a direct care psychiatry practice in Fort Worth, TX. Dr. Brian Dixon can be reached at https://www.findmindful.com. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Manufacturing Management During Covid with Leslie Scott | 10 Mar 2022 | 00:35:16 | |
In episode 35, Coffey talks with Leslie Scott of Mother Parker’s Tea and Coffee about Covid’s ongoing impact on the manufacturing environment. Throughout the pandemic, Mother Parker’s was unique in that they never had to shut down a worksite. Coffey and Leslie discuss the components of Mother Parker’s crisis management planning and how it has evolved over the past two years, including how they practiced crisis management responses throughout the pandemic. They also discuss how, as an international employer, Mother Parker’s managed under different national and local government pandemic responses; how the company continues to track employee health issues—even for remote employees; the importance of employer transparency in challenging situations; and the impact of the Great Resignation on Mother Parker’s employee retention and talent acquisition. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Leslie has represented the U.S. and global employers in consumer packaging goods manufacturing, mining, transportation, and logistics. In her roles, she has led human resources functions, including talent acquisition, compensation and benefits, employee relations, labor negotiations, health, safety, and environmental safety. Leslie obtained her BBA in Human Resource Management and her Professional Human Resource Certification in 1996 from the University of North Texas. Currently, Leslie is Director, Human Resources NA Operations for Mother Parker’s Tea and Coffee with four manufacturing facilities and two distribution sites in Fort Worth and Ontario, Canada. She has been an active board member for Workforce Solutions of Tarrant County since 2003 and is currently Vice Chair for Texas Center for Arts + Academics. Leslie Scott can be reached at https://www.linkedin.com/in/leslieascott. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the key elements of Mother Parker’s crisis management planning. 2. Implement mock crisis management response testing in an organization. 3. Understand the importance of employer transparency in the midst of a crisis. | |||
| HR News: Location, Location, Termination with Suzanne Lucas | 30 May 2024 | 00:37:42 | |
In episode 150, Coffey talks with Suzanne Lucas about her Evil HR Lady articles from May. They discuss the kerfuffle that arose after she released an article suggesting that employees who change their work location without coordinating with their employee should be fired; the tax and regulatory issues employers and employees face when working in other states or countries; a private wealth manager’s assertion that 45-minute reference checks are better than interviewing applicants; why employment verifications are important to help mitigate future liability; circumstances where attempts to conduct more-thorough reference checks are justified; and the risks of using AI in recruiting. Links to stuff they talked about are on our website at https://goodmorninghr.com/EP150 and include the following topics: - Suzanne Lucas’ article, It's Time to Make 'Hush Trips' a Fireable Offense - Robyn L. Garrett’s TikTok response - Suzanne Lucas’ article, Do Reference Checks Really Matter? - Suzanne Lucas’ article, ChatGPT Bias and The Risks of AI in Recruiting - DallasHR’s AI June 7th webinar with Mike Coffey and Mary Baird Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible. Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development. Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out her Tedx Talk: Forget Talent and Get to Work. Suzanne Lucas can be reached at https://www.linkedin.com/in/suzannemlucas https://twitter.com/RealEvilHRLady https://www.facebook.com/groups/evilhrlady About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with Texas SHRM. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Learning Objectives: 1. Understand the tax and regulatory risks associated with employees working in multiple jurisdictions. 2. Create a policy for management review and approval of temporary and permanent changes of work location. 3. Create practices to ensure that employment verifications and reference checks are used appropriately. | |||
| Medical Practice Management During COVID with Kara Kelley | 03 Mar 2022 | 00:35:35 | |
In episode 34 of Good Morning, HR, Coffey talks with Kara Kelley about how medical and dental practice management has changed during the pandemic. They discuss initial responses to Covid, the challenges of implementing new safety protocols, employee retention, and operating medical practices on significantly reduced margins. They also discuss how practices can address employee retention challenges; Kara’s prediction that qualified staff will continue to be hard to recruit for years to come and how to address it; and the importance of background checks when hiring medical staff. They also commiserate as extroverts about virtual conferences. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Kara Kelley is a Dental HR Consultant who loves sharing her knowledge of the business side of dentistry. She is the founder and CEO of Clinical HR LLC, an advisory firm for dental and medical practices. Kara focuses on cultivating leadership skills, managing employee relations issues, and implementing competitive total rewards systems. She also works with practices to develop employee policies and establishing compliant HR systems. Her love of working with dentists began in 2012 at a Dental CPA Firm in Central Texas. There, she worked with dental and medical practices, primarily focusing on business development and human resources advisory to helped practice owners become practice leaders while also managing internal HR and marketing for the firm. Kara developed a passion for all things HR. She worked with clients to set strategic goals, draft employee handbooks, develop pay structures, and integrate the financial side of dentistry with the leadership side. She also drafted business plans and helped clients understand how the non-financial side of a practice can impact their bottom line. Kara has a Bachelor of Science in Business with a concentration in Human Resource Management. She is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI). She is also a Wiley Certified Everything DiSC Workplace ® Facilitator. A life-long learner who is never content with the status quo, Kara serves on several professional boards and committees. She is the Co-Chair of the Mentorship Committee and member of the Legal & Legislative committee for Austin SHRM. Kara is also the current Program Chair for the National Speakers Association Austin chapter, and Immediate Past President of T-werx Toastmasters of Cedar Park. She stays current on federal and state employment regulations through extensive continuing education. Kara can be reached at About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the unique HR challenges faced by medical and dental practices. 2. Identify new ways to retain and engage clinical practice staff. 3. Implement new recruiting and employee selection practices to alleviate current staffing shortages. | |||
| The "Never Normal" Workforce with Ira Wolfe | 24 Feb 2022 | 00:41:02 | |
In episode 33, Coffey talks with Ira Wolfe about the pandemic’s ongoing impact on recruiting and retaining employees, which Ira calls the “never normal.” They discuss what successful employers did early in the pandemic and where others struggled; how technology has helped and hurt employer-employee relationships; the importance of workforce adaptability in the future; preparing for continuing labor shortages; and what to expect in the workforce in the coming decade. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: If there is a crystal ball for what the future of jobs, work, and the workplace look like, it lies in the head of Ira S. Wolfe. Ira has emerged as one of the top 5 Global Thought Leaders in the Future of Work and HR. visionary thinker in what happens When the Shift Hits Your Plan. Ira S Wolfe is a Millennial trapped in a Baby Boomer body and one of the Top 100 HR Influencers for 2021. He is the president of Poised for the Future Company, founder of Success Performance Solutions, a TEDx Speaker, Top 5 Global Thought Leader on Future of Work and HR (Thinkers360), and host of Geeks Geezers Googlization podcast (selected as one of the top 70 business podcasts to listen to in 2022). Ira is a frequent presenter at SHRM and business conferences and a guest on over 50 podcasts each year. His most recent book is Recruiting in the Age of Googlization, now in its 2nd edition, was selected as one of the top 50 books to read in 2021 by Thinkers360. He is the founder of the Googlization Nation community and frequent contributor to HR and business blogs including CornerstoneonDemand's ReWork and Medium. Hes a frequent expert guest on NTD Business News and has been featured in INC Magazine, Fast Company, Business Week, American Express OPEN, NFIB, Inc., Intuit Small Business and Fox Business. He is also the author of 5 other books including Perfect Labor Storm and Understanding Business Values and Motivators. Ira Wolfe can be reached at https://irawolfe.com and https://successperformancesolutions.com. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the need for employer-sponsored job training programs to retain and attract employees. 2. Understand the difference between problems that can be solved by technology and those solved by new leadership processes. 3. Understand how candidate’s expectations continue to evolve and how employers processes need to be responsive. | |||
| Leading Family-Owned Businesses with Jonathan Goldhill | 17 Feb 2022 | 00:36:09 | |
In episode 32, Coffey talks with Jonathan Goldhill about the challenges and strategies of managing family-owned businesses. They discuss the entrepreneurial journey; transitioning ownership of businesses to the next generation; leadership challenges family-owned businesses often face; the importance of systems and processes and the Entrepreneurial Operating System (EOS); the role of disruptive successors; concerns about nepotism; and what leaders joining a family-owned business need to understand about their role. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Jonathan Goldhill is a masterful business coach and personal strategist specializing in guiding next‐generation leaders of family businesses to scale up their business as they take control over the leadership and ownership of the family business. Jonathan left New York for California at age 20 after his family’s large, privately‐held men’s apparel manufacturing company—started by his great‐grandfather—sold to a conglomerate in its third generation of family ownership. Within ten years, Jonathan had established himself as the go‐to expert for entrepreneurs looking to find their version of freedom. Today, Jonathan brings thirty years of experience to his clients advising, coaching, consulting, training, and guiding entrepreneurial and family businesses. Jonathan can be reached at https://DisruptiveSuccessor.com or https://TheGoldhillGroup.com. You can find him on social media at:
About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:
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| Leadership Conversations with Richard Medcalf | 10 Feb 2022 | 00:39:22 | |
Coffey talks with executive coach and consultant Richard Medcalf about strategy, leadership, and purpose. They discuss the the three components of leadership; the commitments required for successful teams; leadership as a skill, not just an inherent trait; strategy vs. “smatergy”; keeping leaders focused on strategy rather than “managing infinity,” and four conversations every leadership team needs to have to move organizations forward. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Richard Medcalf is the founder of Xquadrant and host of The Impact Multiplier CEO podcast. Richard describes himself as "what you get if you were to put a McKinsey consultant, a slightly unorthodox pastor and Freddie Mercury into a blender". Richard is an executive coach & leadership consultant to exceptional founders & CEOs and their leadership teams. His clients are elite performers who've already achieved incredible things, and still have the ambition to 10x their impact and influence and achieve something that seems impossible right now. That can involve 1:1 coaching, taking the leadership team to its next level, or scaling high-performance culture throughout the business. After a Masters Degree at Oxford University, where he came top in his year, Richard started his career in a premier strategy consultancy where he rose to become the youngest-ever Partner. He then spent 11 years at tech giant Cisco, firstly elevating Cisco’s relevance in the C-suite of its Fortune 100 customers before being selected for an elite team set up by Cisco’s President and CEO, John Chambers and Chuck Robbins, to catalyse strategic partnerships & new business models. Richard has advised Founders and C-level execs for 20 years, from Fortune 100 companies (Comcast, Mastercard, Sanofi, Sky, Orange, Bosch…) to high-growth tech firms (in AI, networking, robotics, fintech, …). He has overseen >$2B of deals. Keen to marry the disciplines of strategy and leadership in service of his clients, he qualified as a senior leadership consultant and executive coach before founding Xquadrant in 2017. Richard is bi-national English/French, lives near Paris, and is happily married and the proud father of two. He's also a licensed lay minister in the Anglican Church, and has an insatiable love for spicy food and the electric guitar. Richard’s work can be found at: https://xquadrant.com/ https://xquadrant.com/podcast/ https://www.linkedin.com/in/richardmedcalf/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Define the three components of leadership. 2. Understand why defining stakeholders’ expectations are key to leadership strategy. 3. Outline the four areas that leadership teams need to consider as they create a strategy. | |||
| Effectively Handling Terminations with Mallory Herrin | 03 Feb 2022 | 00:39:51 | |
Coffey talks with HR consultant and author Mallory Herrin about terminating employees; the problems with delaying the decision; the importance of documentation; and how to prepare for and carry out the termination conversation. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Mallory Herrin, founder of HerrinHR, is an experienced human resources consultant and industry recognized thought leader, serving small and mid-size businesses. As a consultant, she is responsible for guiding the human resources function for a wide range of clients across a variety of industries throughout the United States. She creates and implements HR strategy for each of her clients across all areas of HR based on forecasting of business needs to support her clients’ short-term and long-term goals and growth plans. As the HR representation of her clients’ executive leadership teams, she handles a variety of HR issues, acts as the point person for formal charges or litigation, leads investigations of harassment, discrimination, and retaliation claims, oversees other HR functional areas such as benefits, payroll, and risk, selects and implements relevant software, vendors, and service partners, and works to streamline processes and improve efficiencies of the overall HR operation. She actively monitors the state and federal regulatory landscape to identify changes to laws, regulations, and legal actions that have an impact on clients and creates and executes action plans that ensure her clients remain compliant while continuing to meet the company’s strategic HR objectives. Mallory also produces content such as podcasts, video tutorials, and written articles for and in collaboration with other industry organizations, such as HR Insider, for distribution to clients and other HR professionals. In addition to holding certifications from both HRCI and SHRM, she is also a Certified Professional Life Coach and has more than 15 years of progressive HR experience. Mallory can be reached at 800-607-7787 or https://herrinhr.com. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand when to end an employment relationship. 2. Understand the importance of documentation when evaluating a termination. 3. Prepare for and conduct an effective employment termination. | |||
| Understanding Public Sector HR with Julia Gannaway | 27 Jan 2022 | 00:37:37 | |
Coffey discusses public-sector HR management and how it differs from the private-sector with attorney Julia Gannaway. They discuss the impact of the Fourth and Fifth Amendments to the US Constitution; drug testing of government employees; and federal employment laws that don’t apply to public-sector employers. They also discuss documenting employment actions in an environment where most records are publicly available; Texas’ civil service rules and other statutory due process requirements; and public-sector unions. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Julia Gannaway is a partner in the law firm of Ross | Gannaway, PLLC. Her practice is dedicated largely to employment in the public sector, and the firm represents only employers. The firm’s office is located in Southlake, but their clients are around Texas. She advises clients on matters relating to employer investigations and public safety disciplinary actions in Chapter 143 settings and non-Chapter 143 cities; matters relating to the Fair Labor Standards Act and Texas law regarding clients before Federal and State courts, administrative hearings for civil service and TCOLE, and in EEOC/DOL investigations. Julia is a 1991 graduate of Texas A&M with an economics degree and obtained her J.D. from the University of Houston in 1994. Julia worked as an Assistant City Attorney in Odessa and Bryan before transitioning to private practice. She is a member of the Texas City Attorney’s Association and the Texas Bar College. Julia currently serves on the Fort Worth HR Board of Directors as Legal and Legislative Director. She also is a regular speaker for various employer organizations around Texas. Julia can be reached at (817) 774-6416 or https://rossgannaway.law. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the US Constitution’s impact on public-sector employers. 2. Understand which federal laws don’t apply to government employees. 3. Understand Texas’ civil service procedures and other state-specific due process requirements. | |||
| Guns in Texas Workplaces with Vianei Braun | 20 Jan 2022 | 00:24:37 | |
Coffey visits with attorney Vianei Braun about Texas’ revised handgun law’s implications for businesses. They discuss the history of Texas’ handgun license-to-carry statutes; the amended law, which no longer requires a license to carry a handgun in the state; reasons why individuals may still choose to obtain a license; signage requirements for businesses who wish to control who carries a handgun on their premises; other practical measures businesses can legally take under the statute; and the actual impact of the law in the months since it was enacted. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Vianei Lopez Braun is a shareholder at Decker Jones, P.C., where she heads the labor and employment law group for Decker Jones, P.C. and serves as the firm’s Chief Development Officer. She is a frequent author and speaker on employment law issues. Vianei is also a member of the Board of Directors of First Financial Bankshares, Inc. (FFIN – NASDAQ). She has served on numerous nonprofit boards and is the Immediate Past Chair of the Board of the Fort Worth Public Library Foundation. At the time of her graduation at age 19, Vianei was the youngest ever female graduate of Princeton University. In addition to appearing on various law-related lists, she has been honored as a “Great Woman of Texas” by the Fort Worth Business Press. Vianei lives in Fort Worth with a pack of rescue Chihuahuas and with her husband Jason, an attorney in the enforcement division of the SEC. Vianei can be reached at https://deckerjones.com/attorney/vianei-l-braun/ or (817) 336-2400. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives (for HRCI and SHRM credit): 1. Understand the history of Texas’ handgun license-to-carry laws. 2. Understand Texas businesses’ rights in controlling who carries a handgun on premises. 3. Create handgun policies that are legally compliant and consider the interests of various stakeholders. | |||
| Workplace Mentorships with Garrett Mintz | 13 Jan 2022 | 00:42:09 | |
Coffey discusses workplace mentor relationships with Garrett Mintz, a drug dealer-turned-business leader who works with companies to build their culture. They discuss the impact of mentors in Garrett’s life; his unique definition of “mentor”; what industrial psychology reveals about how to create effective mentor relationships; why mentor relationships based on hierarchies are often ineffective; how to create horizontal mentorships across an organization; the importance of work-orientation alignment in mentorships; how to share feedback in a constructive way; and how to create effective mentorships that promote employee engagement in remote workplaces. About our Guest: Garrett Mintz is the founder of Ambition In Motion, a company that helps build company culture through connection. From drug dealer to CEO, Garrett leveraged the mentors who helped him at his lowest point learn the power of what having someone see something in you that you don't quite see in yourself. He now applies those lessons by facilitating horizontal mentorship within companies, connecting executives together in mastermind groups, and leveraging employee feedback to improve manager performance through the AIM Insights Tool. Garrett can be contacted at https://ambition-in-motion.com or 219-776-9153. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About Mike Coffey: In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: | |||
| Workplace Wellness and Vaccines with Johnette Van Eeden | 06 Jan 2022 | 00:27:11 | |
Johnette Van Eeden and Mike Coffey discuss how employers’ attitudes toward employee wellness has changed over the last two decades due to changes in financial incentives, regulations making outcome-based programs more difficult for employers to implement, and healthcare reform. They also talk about how an employer can establish a baseline for measuring their employee population’s health and interventions that employers can implement to encourage healthier lifestyles. They also discuss vaccine mandates, booster shots, Covid variants, and breakthrough Covid cases.
About our Guest: Johnette Van Eeden is the CEO of Star Wellness, a leading national provider of on-site medical screening and biometric services in the US, helping organizations control healthcare costs by alerting individuals to undetected health conditions. She has also been at the forefront of Covid vaccine distribution both at her clinic and in workplaces across North Texas. She’s the author of Solving the Big FAT Puzzle: How to Create a Sustainable Solution That Works for YOU! and Navigating Wellness: Creating an Effective Strategy for Cost Containment. Johnette can be reached at https://starwellnessusa.com or 800-685-5572. About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. | |||
| Understanding Business Financials | 30 Dec 2021 | 00:33:55 | |
Understanding a business’ finances is fundamental to being a successful leader. In this conversation with Greg Crabtree, author of Simple Numbers and Simple Numbers 2.0, Coffey explores the key concepts business leaders—and especially human resources leaders—need to understand in order to measure financial success. They discuss what Greg calls “the most important number in business” (more important than even net income); how direct labor should be measured; why the ability to measure output rather than activity would “move HR to the next level;” measuring labor and management efficiency; and common key performance indicators that companies should stop using. They also discuss a financial view of talent development and the importance of acting when an employee’s compensation has exceeded their productivity. About our Guest: Greg Crabtree is a speaker, author, entrepreneur, and financial expert. Greg founded the accounting firm Crabtree, Rowe and Berger to focus on helping entrepreneurs build their economic engine. After being named to the INC 5000 list for 2019, Greg's firm merged with Carr, Riggs & Ingram CPA's and Advisors, a top 25 U.S. Accounting firm to help broaden their impact on the entrepreneur community. In 2011, Greg's first book "Simple Numbers, Straight Talk, Big Profits" shares his core principles of how to turn your business into a wealth building engine. In 2014, Greg contributed a chapter to Verne Harnish's book, "Scaling Up" on how to improve profits though labor efficiency. In 2020, Greg released his newest book, "Simple Numbers 2.0: Rules for Smart Scaling". Greg is a frequent speaker to groups like the Entrepreneurs’ Organization (EO), Scaling Up (Gazelles), Vistage and ACETECH and has presented in over 15 countries. Greg also chairs the EO@Wharton Executive Education program for the last 5 years and will be launching a new Executive Education program for EO in 2022 called Functional Finance for Entrepreneurs that will teach any entrepreneur the basics to understand their financials and use the data to drive exceptional business performance and value. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com. | |||
| People Management in Entrepreneurial Firms with Kurt Wilkin | 23 May 2024 | 00:32:20 | |
In episode 149, Coffey talks with Kurt Wilkin about people leadership in entrepreneurial firms. They discuss the premise behind Kurt's book "Who's Your Mike," which focuses on the different kinds of workplace personalities encountered as an entrepreneurial firm matures; the evolution of HR in entrepreneurial businesses; common misconceptions that entrepreneurs have about people practices; what HR professionals often misunderstand about working in entrepreneurial firms; finding the balance between tactical and strategic HR; and the keys to building a successful culture in a growing firm. Mentioned in the episode: Kurt’s book, Who's Your Mike?: A No-Bullshit Guide to the People You'll Meet on Your Entrepreneurial Journey: https://a.co/d/4BgnGch Exceprt from Who’s Your Mike?: HR Rhoda: https://www.dropbox.com/scl/fi/hydaddz5jfo84znstzd2w/12.-Who-s-Your-Mike_-HR-Rhoda.pdf?rlkey=52au278hhaevml73lesm7182d&e=1&dl=0 All-In Podcast Episode 168: https://youtu.be/-Am0vMW3fA0?si=LeH5WLnE8mO4CA77&t=1855 Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Kurt Wilkin is a gifted connector—of dots, ideas, and people. For the past 30 years, he has advised high-growth companies, starting his career with Ernst & Young, and today in his roles as Chairman of HireBetter and Managing Partner of Bee Cave Capital. He's a serial entrepreneur with multiple successful exits and has helped hundreds of entrepreneurs and CEOs build their own companies. Kurt Wilkin can be reached at: https://www.linkedin.com/in/kurt-wilkin https://twitter.com/KurtWilkin About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understand the evolution of the role of HR as entrepreneurial businesses grow. 2. Identify common people challenges entrepreneurial organizations face. 3. Learn strategies for balancing tactical and strategic HR to build a successful culture. | |||
| Talent Development in the Post-COVID Now Normal | 23 Dec 2021 | 00:31:39 | |
With all the talk of the Great Resignation, some companies are actually laying off people and today’s guest, Brian Hinchliffe, helps those professionals navigate the recruitment landscape. In his conversation with Mike, Brian asserts that, at least in the case of his job-seeker clients, expectations haven’t changed: they are looking for positions where they can grow professionally. They talk about those expectations, which employers are most likely to retain quality talent, and the impact of technology on job interviews. They also discuss what employers should look for in an outplacement relationship. About our Guest:
Known for a global and multi-cultural perspective, Brian has varied international and U.S. experience in industries including chemicals, mining, manufacturing, oil and gas, airlines, professional services, financial services, and consulting. Brian was previously CEO of Kurru, LLC, a Texas-talent consulting firm he co-founded, since in 1999. Recently, he led the Executive Career Transition practice of Career Partners International (CPI) LLC in Texas and Louisiana, building a strong Executive Network. As Senior Recruitment Consultant with Performance Search Group, he recruited for difficult-to-fill C-level, Executive, Managerial, and Engineering Technical positions for client companies. As VP Senior Consultant with Right Management in North Texas, Brian provided career and executive coaching. Brian is a certified CPI Senior Career Transition Consultant, a Certified New Horizons Coach, and is certified in the CPI Facilitator Manager as Coach Learning Series®. Brian had international experience as an organizational change consultant and has previously sold HR technology. He holds an MBA from Macquarie Graduate School of Management and a BS in Psychology from the University of Sydney. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com. | |||
| The Art of Awkward | 16 Dec 2021 | 00:27:25 | |
Coffey visits with Kristi Spaethe about having awkward but necessary conversations in the workplace.
They discuss the challenges leaders face in giving honest feedback, ways to manage the fears such conversations bring, the mistake of being too nice in these conversations, and the trap of sandwiching feedback with compliments.
They also talk about the importance of addressing issues a timely manner, preparing for difficult conversations, responding thoughtfully to emotional responses, and following up with the individual after the conversation.
About our Guest: Kristi Spaethe is President and Principle Consultant of The People Perspective, LLC, an HR Consulting firm helping organizations realize their Best Practices in Human Resources. With 15 years’ experience in “all things HR”, Kristi’s past experience includes companies such as QuikTrip, Solvay, NORDAM and SBS Industries. Kristi earned a Bachelor’s Degree in Psychology with a Human Resources Development option and also holds the PHR and SHRM-CP certifications.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com. | |||
| Second Chance Employment | 09 Dec 2021 | 00:36:08 | |
In this episode, Coffey and Cheri Garcia, who runs Cornbread Hustle--a staffing firm specializing in helping former offenders find work--discuss hiring individuals with criminal histories. They discuss how Cheri's own experience with substance abuse led to her own downfall, how she turned her life around, and what employers can learn from her experience and the successes of other employers who've hired former offenders through Cornbread Hustle. Also, check out Coffey's webinar, How to Fairly and Legally Evaluate Applicants’ Criminal History Information, at https://imperativeinfo.com/webinars.
Cheri Garcia is the Founder of Cornbread Hustle, a staffing agency for second chances. Cheri is passionate about helping people with criminal backgrounds and individuals in recovery find transformation through employment or entrepreneurship. As someone who has re-invented her own life, Cheri wanted to create a company to help others do the same. Before starting Cornbread Hustle, Cheri found her first transformation and recovery through inventing a tanning bed and starting a career in the TV news industry. She later found recovery a second time, but through faith and a sober lifestyle. With a strong background in marketing and PR, Cheri uses the skills she acquired to help individuals getting out of prison rebrand themselves to become the person they want to be and get noticed by the people they want to meet. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com. | |||