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TitreDateDurée
Building a Durable Growth Plan for Your Nonprofit with Tobes Kelly02 Jan 202400:36:57

“You need to be debriefing fast and often. What is working? What is not working? Why? How do we stop doing what's not working, or scale up what is? I think that's both an internal conversation as much as it is valuable to be having with your agencies.”

In this episode of Unplugged we’re joined by Tobes Kelly, former VP of Digital Fundraising and Marketing at UNICEF and founder of the substack Some Personal News (SPN). Tobes offers guidance on prioritizing retention, cultivating community, and leveraging brand partnerships. You’ll walk away with practical advice on balancing acquisition and retention, asking the right strategic questions, and focusing your resources on the right audiences rather than channels alone. This conversation provides a roadmap for sustainable growth through changing times. You don't want to miss it! 🎧

Episode Highlights

  • Tobes shares his career journey from media agency to UNICEF and his current work today (1:00)
  • Trends for nonprofits to watch in the new year: retail media networks, brand IP partnerships, shoppable TV ads (6:00)
  • Advice on building a strategic growth plan: look outside your sector for inspiration, debrief fast and often (10:00)
  • The importance of experimentation and embracing disagreement within teams (14:00)
  • Balancing acquisition and retention investments, with a focus on retention in constrained times (20:00)
  • Shifting from a channel-first to audience-first mindset in planning (26:00)
  • Leveraging social proof, ratings, and reviews to build trust with communities (32:00)

About Tobes Kelly

  • Tobes formerly served as the VP of Digital Fundraising and Marketing at UNICEF, and is the founder of the Substack, Some Personal News or "SPN" where he’s discovering how to leverage digital tools, platforms and ecosystems to drive incremental revenue and customer growth.

Guest links:

Tobes’ LinkedIn

Additional links:

Some Personal News (“SPN”)

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Solution-Based Storytelling: How This Nonprofit Uses Girl-Led Activism to Grow Awareness & Impact with Kate Lord19 Dec 202300:29:30

“I do always think that there is room to amplify the voices of the people that you serve and center those voices. One great way is to set up focus groups as much as you can to get those ideas and voices. To show them what you've been working on, and what you made before. And then ask them, “What do you think? What are your ideas? If you could make a campaign for this organization? What would you do?””

This week in the studio we’re joined by Kate Lord, Director of Advocacy and Communications at She's the First. She discusses the innovative Girl Activist Fellowship program launched last year that empowered 30 girls to create and lead four advocacy campaigns for the organization. Kate shares details about the campaigns around poetry, children's books, art shows, and interviews. Tune in for powerful conversation about how to create campaigns with blended outcomes across programs, communities, and donor engagement. You’ll hear best practices for designing community-driven campaigns that achieve mission impact at scale through grassroots leadership and partnership.

Episode Highlights

  • Kate’s journey to the work she is doing today + an overview of She’s The First (1:00)
  • Overview of the four campaigns led by Girl Activist Fellows (10:00)
  • Metrics and impact of the poetry social media campaign (16:00)
  • Lessons learned from this year’s campaigns (18:30)
  • How this year’s unique art show campaign engaged donors and communities (22:00)
  • Learning to expect your communities to propose bolder ideas than you could ever imagine (24:00)
  • Kate’s best practices and lessons learned for community-driven campaign design (26:00)

About Kate:

  • Kate is a social media strategist, photographer, and videographer based in Carrboro, N.C. From local newspapers to The Wall Street Journal to New York University, her career has taken her all over the globe to tell stories in newsprint, on news websites, and on social media.
  • In 2022, she earned my M.A. in Digital Advocacy and Brand Communication from New York University. She believes that nonprofit organizations can tell stories that lead with their values, preserve the dignity of their communities, and raise money.
  • She serves as the Director of Advocacy & Communications at She’s the First, a nonprofit that teams up with grassroots, women-led organizations to ensure that girls everywhere are educated, respected, and heard.
  • Kate has shared, “I believe that there is a better, more inclusive way to communicate about our campaigns. It is possible to successfully raise money for a cause while keeping the focus on the needs of local people rather than the needs of donors. We can, as nonprofit communicators, create marketing that doesn’t exploit. We can include our clients in the storytelling process from beginning to end. “

Guest links:

Kate’s LinkedIn Profile: https://www.linkedin.com/in/katelord

Additional links:

She’s The First

Kate’s Website

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How To Make Your Audience Feel Engaged — Jonathan Meagher-Zayas12 Jan 202300:40:54

Nonprofits often tell their supporters and community how important their involvement can be. But it’s an entirely different thing to create environments and events that make supporters feel their impact — like their time, money, and efforts really matter.

Jonathan Meagher-Zayas has been in the nonprofit and fundraising space for over ten years, and he’s seen a recurring theme within many nonprofits he’s worked with: “A lot of times we just want resources. We want support. We want more amplified engagement. But what are we doing so people actually feel like they’re a part of something bigger? How do we create these meaningful experiences where people feel like they’re a part of something bigger?”

Creating spaces where people feel empowered and know that their input is making a difference is essential for taking engagement to the next level. Audience engagement shouldn’t just be a set of data points. It should be a real, meaningful relationship with the people in your community.

Bio:

Jonathan is a Queer Latinx millennial nonprofit management strategist dedicated to advancing equity, building capacity, motivating new impact leaders, and getting stuff done. A fundraiser for over ten years, he has helped local organizations raise over $9 million through major gifts, corporate relations, special events, foundation and government grants, and annual giving initiatives.

Jonathan has extensive experience managing leadership development programs and advancing diversity, inclusion, and equity initiatives. He also has experience with community engagement and communications by managing and enhancing social media, digital communications, newsletters, public relations, and marketing campaigns for various nonprofit organizations.

Guest links:

Additional links:

Playlist:

  • Physical by Dua Lipa
  • Moscow Mule by Bad Bunny
  • Telephone by Lady Gaga (feat. Beyonce)

***

Hosted by the brilliant team at Feathr.co.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Centering Equity in Communications: A Discussion on Inclusive Campaign Design - Jazmín Chávez26 Oct 202300:45:29

“In our work, it is also about how do we scale empathy in this moment? And especially right now. What is the story that we can tell that brings folks along? We really begin at a human centered approach and community centered approach. What is the story that they want us to tell?”

This week's episode of Good Marketing Unplugged is all about community-centered communications! Jazmin Chavez, VP of Innovation, Equity and Communications at Hispanics in Philanthropy, joins us in the studio to discuss how to use storytelling, digital strategies and inclusive design to further your mission (and scale empathy!). She shares how each step of her journey has shaped her understanding of using digital tools in narrative building and community organization. Tune in for inspiration on how to effectively mobilize communities, measure impact, and center equity and inclusion in your marketing and communications.

Episode Highlights

  • Jazmin’s background and journey from law school to a career in communications (1:00)
  • An overview of Hispanics in Philanthropy's mission (7:00)
  • How Hispanics in Philanthropy uses digital strategy, communications and storytelling to further their work (11:00)
  • A highlight on HIP’s COVID relief fund that raised over $2 million for communities across the US and Mexico, with a hyperlocal volunteer strategy and digital trainings for organizations (13:00)
  • Jazmin’s for measuring impact beyond just impressions and engagement metrics (20:00)
  • How HIP stays innovative in its digital marketing approaches in a fast changing world (24:00)
  • Jazmin’s tips for mobilizing community to help expand communities (28:00)
  • The importance of centering equity, inclusion and communities in marketing and communications efforts (35:00)

About Jazmin:

A lawyer by trade, Jazmin brings over 11 years of experience in online strategy for nonprofits, social justice campaigns, online fundraising, & campaign analytics. With 14+ years experience in community organizing, advocacy, and strategic outreach in underrepresented communities, she has utilized communications and legal theory to examine new tactics for digital mobilization and movement building, using social media platforms and narrative power analysis as it relates to Latino outreach strategies. As the former Deputy Director of Public Technology and Digital Strategy for Speaker Melissa Mark-Viverito and the New York City Council, Jazmin focused on access, inclusion, and innovation across platforms to advance the Speaker and Council’s work.

Born in Juarez, Mexico but raised in Denver, and a former DREAMer, Jazmin remains committed to fighting for immigrant rights across the country and currently serves as Co-Chair of the Lideres Board of LatinoJustice PRLDEF and a board member of Rural and Migrant Ministry, an organization that advocates for the rights of farmworkers in New York state. Jazmin holds a Bachelor of Science from the University of Colorado at Boulder and a Juris Doctorate from the University of Denver Sturm College of Law. Most importantly, Jazmin is a proud mama and loves being married to her best friend and partner in crime.

Guest links:

Jazmin’s LinkedIn Profile: https://www.linkedin.com/in/jazminchavez/

Additional links:

HIP’s Website

Instagram

LinkedIn

YouTube

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How To Create Greater Synergy Between Development And Marketing (Rewind) — Courtney Bugler31 Oct 202300:43:05

Courtney Bugler, President and CEO of ZERO Prostate Cancer, joins us in the studio to dive into how to create greater synergy between development and marketing within our organizations. In her former role at Piedmont Park Conservancy, she served as the Chief Development and Marketing Officer and has a unique perspective to speak on forming synergy between marketing and fundraising departments.

She says, “Marketing and fundraising are ultimately the same thing. They’re relationship building and storytelling. They just do it in different ways.”

Courtney talks specifically through strategies that she’s putting in place to increase productivity, efficiency, and revenue. But at the heart of all her plans are a deep commitment to the best for her team and her community. You don't want to miss this one!

Bio:

Courtney is the President and CEO of PZERO Prostate Cancer. She is a strategic and visionary nonprofit leader able to successfully bring organizational change, drive new partnerships, solve complex business development challenges, and manage key relationships to generate long-term growth.

She’s also a national thought leader on peer to peer fundraising with extensive experience in a 360 degree development shop. Her work combines expert strategic planning and business planning competencies with consistent success in achieving objectives, creating programs, leading employees, and consistently delivering strong and sustainable financial results.

Guest links:

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Create Lasting Experiences Through Storytelling — James Martin05 Jan 202300:32:43

“Successful cause marketing is always about creating memorable experiences,” said James Martin, Founder & CEO at Rally Corp. “And we do that primarily through stories. We buy into stories. We see ourselves in stories.”

James said, “There’s no better medium than mobile.” He and the rest of the Rally Corp team believe strongly that building a mobile-first strategy is essential for getting the message out. Successful nonprofits are engaging with their communities wherever they are, and now that it’s 2023, that’s more often than not on the phone.

Bio:

James Martin is a 3x tech founder and servant leader with over two decades of experience working in the social sector. As the founder of Rally Corp, he helps charities and causes rally passionate supporters with a human-centered mobile communications platform built exclusively for nonprofits.

Guest links:

Additional links:

Playlist:

  • Danger Zone by Kenny Loggins
  • People Are People by Depeche Mode
  • We Built This City by Starship

Explaining his song choices, James said: “I like classic songs that remind me that nonprofit marketing requires taking risks and doing new things, but the more we keep it relational and human-centered, the better it feels! Or maybe it just says ‘I'm old’...”

How Marketing Leaders Can Help Steer Their Organization Toward Growth (Rewind) — Robb Lee17 Oct 202300:47:13

Marketing is about making the best decisions you can with the information you have in hand. This is why marketing teams have to be comfortable, “building the plane while flying it.” Organizations change and grow, and because of this, marketers have to be ready to adapt and iterate. The best plans allow for and welcome the unexpected.

Robb Lee, CMO for ASAE: The Center for Association Leadership, talks through strategies for involving marketing in larger organizational decision making.

He said, “That’s where the advantage of marketing can come in. We know all the data… And we can apply this to a business decision… This is a pathway into those upstream conversations, whether you’re invited or not.”

Bio:

As a CMO, Robb solves one primary mystery for association CEOs — how to create revenue that keeps on giving.

Capturing market share is about one ‘simply complex’ idea: creating and sustaining brand loyalty. When we deliver value better than anyone else and communicate that value through the right channels and in the right ways, people will be compelled to invest — and reinvest — in their professional future. With us.

Guest links:

Other links:

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Learn About Your Audience Through Testing — John Walsh15 Dec 202200:41:51

John Walsh, director of annual giving at St Vladimir's Seminary, had a response ready when asked about his marketing motto; “Test it.” It’s always better to take a solid swing, to click send on that email, and then be ready to learn from how your audience responds.

Because every nonprofit’s audience is unique, there isn’t a best practice that works 100% of the time. But not every test is equal. Knowing why you’re testing what you’re testing and knowing what you can replicate are essential before hitting send.

Bio:

John Walsh is the Director of Annual Giving at St Vladimir's Seminary. He is responsible for the management and implementation of digital marketing, fundraising, and donor relations.

Guest links:

Additional links:

Playlist:

  • Ants Marching by Dave Matthews Band
  • Under Pressure by Queen
  • Piano Man by Billy Joel

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Outcome-Based Marketing: How Starlight Children's Foundation Increased Conversions 50% Through Shared, Earned, Paid and Owned Channels - Cindee Starkie10 Oct 202300:29:14

“Our best job as nonprofit marketers is understanding there's a world full of people who are looking to make a difference. They just need to know how and where. And so our job is to connect them with the how and the where.”

This episode of Good Marketing Unplugged features Cindee Starkie, VP of Marketing and Communications at Starlight Children's Foundation. Cindee discusses Starlight's focus on outcome-based storytelling and how simplifying their messaging led to a 50% increase in website conversions. (mic drop!) We explore their shared, earned, paid, and owned channels and how to leverage them collectively for maximum impact. If you’re looking for the emerging trends around digital marketing, this episode is for you.

Episode Highlights

  • Marketing and communications strategies at Starlight Children’s Foundation (2:30)
  • Storytelling and donor engagement in non-profit marketing (13:00)
  • Nonprofit marketing trends, AI, and donor alignment (16:00)
  • Shared, earned, paid and owned channels + how to leverage them collectively for maximum impact (23:00)

About Cindee:

For more than 20 years, Cindee Starkie has been a strategic professional in the non-profit and for-profit sectors. Currently serving as the Vice President of Marketing & Communications for Starlight Children’s Foundation, Cindee leads a marketing team to create strategic positioning through storytelling. With experience in corporate development, marketing and communications, Cindee has a proven track record of engaging donors and advocates to fuel brand growth and awareness.

Guest links:

Cindee’s LinkedIn Profile: https://www.linkedin.com/in/cindeestarkie

Additional links:

Starlight Children’s Foundation

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How to Prioritize and Lay a Good Marketing Foundation — Nicole Rodriguez18 May 202300:37:01

"You've gotta take a pause for a second and make sure your foundation is solid before you start stacking things on top of it!" In this episode, our guest Nicole Rodriguez stresses the importance of learning to pause and calibrate your work with the goals you're working toward. She also shares insight on the value of taking the time to learn to do something the right way from the start.

Bio:

Nicole Rodriguez is a people-loving marketing professional who has worked in just about every industry and marketing role. She has found her place in the association space, thriving in roles on small, scrappy teams. Currently a marketing team of one, Nicole is responsible for everything marketing and communications; from brand management to promotion of her organization’s programs and events. Nicole enjoys mission-driven work, spending time with her family, and volunteering in her community. When not wearing her marketing hat, she’s wearing a hard hat—currently restoring a 1957 home in South Florida.

Guest Links:

Additional Links:

Playlist:

  • Now That We Found Love by Heavy D
  • The King of Wishful Thinking by Go West
  • Anything by the Backstreet Boys

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How To Put The Good Back Into Marketing — Jon McCoy and Becky Endicott27 Apr 202300:18:38

This week we’re mixing things up. Recorded LIVE during this year’s AFP ICON, Jon McCoy and Becky Endicott from We are for Good are in the driver’s seat, asking our weekly host, Noah Barnett, about key findings from the recently released State of Nonprofit Marketing report.

The report is 24 pages full of statistics and insights built directly off responses from over 400 marketers, fundraisers, leaders, and experts in the nonprofit and association sectors.

One of the biggest takeaways: marketing and fundraising aren’t just line items — they have the unique opportunity of making an impact on an entire organization’s health. From program to supporter impact, when marketers put the Good back into their marketing, communities win.

Guest links:

Additional links:

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Making Better Decisions with Data: A Conversation on the Human Side of Digital Transformation - Tim Lockie03 Oct 202300:36:13

“What would it look like if I made more decisions and better decisions through more data, and even more importantly, better data?”

Tim Lockie, founder of The Human Stack is in the studio today! Noah sits down with Tim to discuss making better decisions through data and digital transformation. Tune in as Tim shares his journey from nonprofit work to founding The Human Stack after seeing how few organizations truly use data to make decisions. He breaks down the difference between having data and using data to make decisions. Tim also introduces the concepts of the "Human Stack" and levels of digital maturity. Noah and Tim discuss how to evaluate where your organization is at in making data-informed decisions. They explore the importance of belonging in technology adoption and moving people along the spectrum from resistant to resilient users. This thought-provoking conversation provides practical tips for leaders looking to improve data use and digital transformation with a human-centered approach.

Episode Highlights

  • Using data to make decisions in marketing (5:00)
  • Data-informed decision-making and evaluating data trust (9:00)
  • Creating a “human stack” for effective team performance (15:00)
  • Digital maturity and technology adoption (19:00)
  • Technology adoption and organizational culture (26:00)

About Tim:

Tim has 20 years of organization experience as a volunteer, youth worker, camp counselor, music instructor, foster parent, getaway driver for teens in danger, board member, finance director, bookkeeper, recruiter, and community administrator…the list goes on.

He has seen system deficiencies range from missed opportunities to damaged relationships in these capacities. Tim believes that Digital Transformation is affordable and scalable with nonprofits of all sizes and is obsessed with The Human Stack. You can hear more from him and his co-host Tracy Kronzak on the Why IT Matters podcast.

Guest links:

Tim’s LinkedIn Profile: https://www.linkedin.com/in/tlockie

Additional links:

The Human Stack

FREE Nonprofit Digital Health Quiz

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How To Design Impactful Digital Fundraising Campaigns: Insights from ALIMA's Viral “Breath For All" with Charlie Kunzer and Neda Azarfar12 Dec 202300:47:48

“For us, it was figuring out all the elements of that encounter between ALIMA and the audience to make it more than a scroll through but an actual moment.”

Today in the studio, we take a deep dive into the viral "Breath for All" campaign created by nonprofit ALIMA in partnership with Nazar Works. Neda Azarfar, Founder of Nazar Works, and ALIMA USA’s executive director Charlie Kunzer share their unique paths to working in the nonprofit sector and discuss their chance meeting that led to this groundbreaking collaboration. Listen in as they explain how thorough audience research informed the development of a viral campaign focused not only on awareness, but on creating an engaging experience. ALIMA was able to bring the global issue of lack of medical oxygen access closer to home. Tune in to learn how understanding your audience at a cultural level can result in a message that resonates and inspires action on a massive scale. 🎧

Episode Highlights

  • Charlie and Neda’s path into working in the social impact space (1:00)
  • Overview of the Breath for All campaign (9:00)
  • Better understanding your audience + prepping for digital campaigns (14:00)
  • How ALIMA approached marketing this campaign across all their different channels (24:00)
  • Engaging influencers in your mission + campaigns (29:00)
  • Measuring success + impact for digital campaigns (35:00)
  • How to engage with the campaign + ALIMA (45:00)

About Charlie Kunzer and Neda Azarfar

  • Charlie Kunzer oversees ALIMA USA as Executive Director based in New York. She was instrumental in the opening of the ALIMA USA office and has been developing the fundraising department there since 2015. She began her career at JP Morgan Fleming Asset Management, then at the Science Museum in London before holding several development positions for more than 10 years with Doctors Without Borders USA in New York. Charlie Kunzer holds bachelor’s degrees with Honors in International Relations and Modern History from the University of Westminster, London.
  • Neda Azarfar is the head of Nazar Works, the agency that managed the campaign strategy, creative and production, messaging, media planning and buying, and influencer engagement strategy and outreach. With a background in the start-up tech space, Neda was a key member of the team that helped relaunch Myspace as a music discovery platform in 2011. Shifting gears, she transitioned to the non-profit world in 2014, when she became the Vice President of Marketing Communications at the Recording Academy, the organization behind the GRAMMY Awards. Working at the nexus of entertainment and social good, Neda helped to pass pro-creator music legislation, launch donor communications platforms, and establish digital fundraising programs.

Guest links:

Neda’s LinkedIn: https://www.linkedin.com/in/neda-azarfar

Charlie’s LinkedIn: https://www.linkedin.com/in/ckunzer

Additional links:

ALIMA’s Website

Watch the Breath for All Campaign

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How Nonprofits Can Respond to Uncertainty with Innovation — Dana Snyder08 Dec 202200:47:32

With a background in corporate PR and marketing before moving into the nonprofit space, Dana Snyder empathizes but is committed to the idea that nonprofits need to invest in marketing if they want to expand their impact, especially in volatile times.

Though Dana’s passionate about nonprofits harnessing social platforms for good, she also believes, “You don’t have to be on something.” FOMO is really not a great driver for building a marketing strategy.

The real results come from connecting with your community in such a powerful way that they begin to identify with your mission.

Bio:

Dana Snyder is an entrepreneur, digital strategist and passionate conscious consumer. She founded Positive Equation to teach nonprofits innovative digital-marketing strategies and tools to raise more awareness and funds for their missions.

Show links:

Playlist:

  • Man! I Feel Like a Woman! by Shania Twain
  • Lose Yourself by Eminem
  • My Shot from Hamilton

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Empower Communities To Amplify Your Cause’s Story — Amanda Garzon13 Apr 202300:44:46

Hydrocephalus isn’t as widely-known as Parkinson’s or Alzheimer’s, although about one million Americans live with a diagnosis. And because of this, sharing the stories of those who live every day with the condition makes what was once invisible, visible.

Amanda Garzon is the COO of the Hydrocephalus Association. The work of sharing people’s stories, connecting the community, and advancing research is close to her heart. Amanda received the diagnosis for her daughter after spending their first 90 days together in the hospital.

For Amanda, her strategies about expanding reach and engagement center around empowering and serving her community. But she also believes that there are things to learn from the for-profit world.

She said, “We have to think like a for-profit because we are selling this incredibly valuable service, for free! So even though we aren’t measuring our profit margins, we are selling ourselves. And it is priceless what we are selling.”

Bio:

As the Chief Operations Officer, Amanda is responsible for developing and implementing operations strategies that allow the Hydrocephalus Association (HA) to meet its strategic goals and vision.

She works in partnership with the CEO and management team to find innovative ways to grow revenue that support the diverse research and patient-focused programs of the association. She oversees the development and oversight of education and advocacy initiatives, patient-centered support services as well as the management and implementation of an aggressive communications and marketing strategy.

Amanda’s passion for the mission of the association stem from a personal connection to the condition as the mother of an adult daughter with hydrocephalus. In her spare time Amanda enjoys being a mom of two wonderful daughters, yoga, evenings with good friends and food, and leading her high school daughter’s Girl Scout troop.

Guest links:

  • Amanda’s LinkedIn profile: https://www.linkedin.com/in/amanda-garzon-646b408/
  • Hydrocephalus Association: https://www.hydroassoc.org/

Additional links:

  • SickKids: https://www.sickkids.ca/
  • Michael J. Fox Foundation: https://www.michaeljfox.org/
  • Cystic Fibrosis Foundation: https://www.cff.org/
  • Parkinson’s Foundation: https://www.parkinson.org/
  • Advocate like a Mother: https://www.advocatelikeamother.org/

Playlist:

  • Live Like We’re Dying by Kris Allen
  • 1979 by The Smashing Pumpkins
  • Peace by O.A.R

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Integrated Campaign Strategies That Drive Results: A Conversation with Digital Fundraising Expert Jen Newmeyer26 Sep 202300:43:13

“So how can we bring all of these together to have a solid message with a brand over a longer time span and get out of these silos and bubbles to work together?”

In the studio today we have Jen Newmeyer, the digital fundraising director at PBS. Noah and Jen discussed Jen's career journey in digital fundraising over the past two decades, and how digital fundraising has changed and stayed the same over time. Tune in to hear Jen’s insights on concepts like the growth funnel, collaboration across departments, acquisition versus retention strategies, and practical ways to integrate different fundraising channels like direct mail and email. You’ll leave this conversation with practical strategies and lessons learned that you can apply to your own organizations and campaigns, today.

Episode Highlights

  • The evolution of digital fundraising and its impact on nonprofits (3:00)
  • Digital campaign case studies from Jen’s career (16:00)
  • Year-end fundraising campaign strategies (21:00)
  • Collaboration across different departments (28:00)
  • Integrated digital campaigns (32:00)

About Jen:

Jen Newmeyer, aka CharityJen, is a digital fundraising strategist specializing in integrated campaigns and digital engagement. Through her groundbreaking work and creative approaches during her 20+ year tenure, she's raised over $10 million in online revenue while managing multimillion-dollar development budgets. Jen is the author of "The Insider's Guide to Online Fundraising: Finding Success When Surrounded by Skeptics," and host of the podcast, "From the Nest with CharityJen: Where Fundraising Takes Flight." Learn more at www.charityjen.com.

Guest links:

Jen’s Website: https://www.charityjen.com/

Jen’s LinkedIn: https://www.linkedin.com/in/jennewmeyer

Additional links:

Jen’s Newsletter

Jen’s Podcast: From the Nest

Digital Fundraising Guide

Growth Funnel Guide

House Cleaning Guide

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How Playing the Long Game in Marketing Leads to Consistent Growth — Taylor Shanklin01 Dec 202200:39:50

All of us are tempted by a good get-rich-quick scheme. But marketing, just like almost everything else in life, is really about doing the hard work of showing up consistently and authentically.

Taylor is convinced that the fundamentals of marketing are the same as when the game was invented; “What hasn’t changed is trying to understand and identify your audience and answer why you matter to them, speaking to them in a way that moves the needle for them.”

At the end of the day, marketing is about caring enough to play the long game and learn how you can better serve and engage with your community. To quote Pink Floyd on this, “Breathe, breathe in the air. Don’t be afraid to care.”

---------------

Bio:

Taylor is a TEDx speaker, host of the Talking Shizzle podcast, and marketing innovator in the social impact sector. Taylor is the Founder and CEO of branding firm Barlele and the recently launched Creative Shizzle, a subscription-based graphic design service that is bringing great design to more nonprofits and small businesses. In her marketing career, she has helped hundreds of organizations tell their story in digital channels.

Guest links:

Taylor’s LinkedIn profile: https://www.linkedin.com/in/tshank/

Barlele: https://www.barlele.com/

Creative Shizzle: https://creativeshizzle.com/

Additional links:

Dave Gerhardt: https://www.linkedin.com/in/davegerhardt/

Noah Barnett on Taylor’s podcast: https://talkingshizzle.buzzsprout.com/2036618/11349553-finding-oneself-and-the-burnout-with-noah-barnett

Playlist:

Roar by Katy Perry

Good Morning by Max Frost

You Were Meant For Me by Jewel

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Using Questions & Supporter Empathy To Differentiate Your Marketing — Lindsay LaShell24 Nov 202200:45:49

My heart was breaking in two as Noah Barnett and Lindsay LaShell laughed at one of her guiding axioms, “People don’t read.” I’m exerting some energy finding the right words here. Is there a soul out there listening?

Lindsay is adamant that marketing isn’t about the channel you use but about finding your audience. If you know who you serve and the questions and words they use as they find your organization and join your movement, then you’re ready to help them along their journey.

And that’s what purposeful marketing is all about.

---------------

Bio:

Lindsay Dayton LaShell is a marketing activist and the creator of the Open Lines Marketing Framework. Her work is to advance justice, equity, and sustainability through access to excellent marketing strategies for women, indigenous, queer, or POC founders, B Corps, and nonprofits.

Guest links:

Lindsay’s LinkedIn profile: https://www.linkedin.com/in/lindsaylashell/

Open Lines Marketing Framework: https://www.open-lines.co/

Additional links:

Citizen Agency: https://citizenadagency.com/

Business For Good San Diego: https://businessforgoodsd.com/

Feelanthrope podcast: https://podcasts.apple.com/us/podcast/feelanthrope/id1583788947

Playlist:

True Colors by Cyndi Lauper

Freedom by Beyonce

Slave to the Traffic Light by Phish

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How Marketing Can Mobilize Movements for Your Cause — Jon McCoy and Becky Endicott19 Sep 202300:47:35

"That employee giving campaign created an internal movement. And that movement then started to ripple."

In this episode, Jon and Becky share their unique journeys from graphic design and marketing into the world of nonprofit fundraising and philanthropy. They discuss how their experiences led them to view themselves as "marketers disguised as fundraisers." We explore how breaking down silos between marketing, fundraising and other roles can amplify organizational impact, and how marketing can mobilize movements for your cause. This episode is an ode to the power of marketing in connecting people, building movements, and making believers of us all.

Episode Highlights

-Case Study: Employee Giving Campaign (9:40)

-Authentic Marketing (17:00)

-Building Movements around our Causes (27:00)

-The Power of Community in Marketing (46:00)

About Jon and Becky:

Jon McCoy and Becky Endicott are the co-founders of We Are For Good and co-hosts of the top-ranked We Are For Good Podcast.

We Are For Good is a new media ecosystem for the social impact sector, and is on a path to impact more than 1 million change-makers by 2025. They gather a community around shared values, connect + amplify creators by using the power of media to storytell, teach + activate around our vision of an Impact Uprising.

The We Are For Good Podcast, with more than 450 episodes, has featured interviews with inspiring change-makers, best-selling authors + disruptive thought leaders including Seth Godin, Dan Pallotta, Vik & Scott Harrison, Nancy Brinker and so many more. Today We Are For Good is recognized by ListenNotes as one of the top 1% of all podcasts internationally. With more than 500,000+ downloads - and more than 20,000 monthly listeners.

Guest links:

Jon’s LinkedIn profile: https://www.linkedin.com/in/jonathanpmccoy

Becky’s LinkedIn profile: https://www.linkedin.com/in/becky-endicott/

Additional links:

We Are For Good

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How To Leverage AI To Boost Marketing Efforts — Nicole Leffer and Tim Lockie06 Apr 202300:47:15

Limited time and budgets too often keep nonprofits and associations from the marketing success they’re aiming for. This is why AI has become such a hot topic. Unlocking AI could fundamentally change the way teams work and boost productivity and results.

But what are smart ways of using AI and what’s taking a good thing too far?

Nicole Leffer is a CMO AI advisor who empowers teams with skills and strategies for effectively leveraging AI. And Tim Lockie is the CEO of The Human Stack, a company dedicated to making tech easier for humans to use.

Together they joined the Feathr team and talked about their unique perspectives on AI, but they also dove into practical tips like how to optimize prompts within ChatGPT and what projects are a better fit for people at the moment.

Nicole’s bio:

Nicole collaborates with tech CEOs, CMOs, VPs, and other senior marketing leaders to empower their marketing teams and organizations with cutting-edge AI marketing skills and strategies essential for success in 2023 and beyond. She is passionate about helping companies harness the power of AI to stay competitive and thrive in today's fast-paced business landscape.

Tim’s bio:

Tim is the CEO of The Human Stack.

Call it what you want — user experience, adoption, change management, digital transformation, digital maturity, data literacy, digital culture but the next big thing is Human-centered tech.

This is a movement: human-centric, tech-savvy, and shame-free. It's for busy executives who crave change, and for fundraisers who want to create meaningful donor experiences. It's for those who are tired of watching money and resources drain away when organizations adopt tech without investing in user education.

Guest links:

Additional links:

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How Community & Brand Strengthen Your Marketing — Floyd Jones17 Nov 202200:38:02

Floyd Jones may not have come up with the phrase, “Together, we go further.” But his marketing philosophy is exactly that. It’s all about community building and engagement.

To Floyd, “Your people are the embodiment of your brand.” Brand isn’t something that’s only reserved for corporations. It’s the feeling that someone has when they interact with an organization. And this puts nonprofits in a strategic position, because they have even more opportunity to establish relationships of deep trust and purpose with their communities.

---------------

Bio:

Floyd Jones serves as the community & partnerships lead at Givebutter, the #1 rated fundraising platform on G2, powering $300M+ in donations for more than a million changemakers worldwide. Floyd leads the community team’s growth strategy via partnerships, sponsorships, strategic campaigns, and special events.

Throughout his career, Floyd has worked tirelessly building social impact communities around the world. Collectively Floyd has raised over $1M for grassroots organizations and his work has been featured in ESPN, Wired magazine, NIKE, Whole Foods, NBA2k, and more.

Guest links:

Floyd’s LinkedIn profile: https://www.linkedin.com/in/floydjones3

Givebutter: https://givebutter.com/

Additional links:

Givebutter is donating $50K to nonprofits this Giving Tuesday! Nonprofits can apply for a donation here: https://www.givebutter.com/giving-tuesday

The black fairy godmother: https://www.instagram.com/theblackfairygodmotherofficial/?hl=en

Playlist:

BREAK MY SOUL by Beyonce

Give You Blue by Allen Stone

Jireh by Maverick City Music

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How to Prioritize and Lay a Good Marketing Foundation (Rewind) — Nicole Rodriguez13 Sep 202300:37:01

"You've gotta take a pause for a second and make sure your foundation is solid before you start stacking things on top of it!" In this episode, our guest Nicole Rodriguez stresses the importance of learning to pause and calibrate your work with the goals you're working toward. She also shares insight on the value of taking the time to learn to do something the right way from the start.

Bio:

Nicole Rodriguez is a people-loving marketing professional who has worked in just about every industry and marketing role. She has found her place in the association space, thriving in roles on small, scrappy teams. Currently a marketing team of one, Nicole is responsible for everything marketing and communications; from brand management to promotion of her organization’s programs and events. Nicole enjoys mission-driven work, spending time with her family, and volunteering in her community. When not wearing her marketing hat, she’s wearing a hard hat—currently restoring a 1957 home in South Florida.

Guest Links:

Nicole's Linkedin profile: (https://www.linkedin.com/in/nmerod/)

American Epilepsy Society: (https://www.aesnet.org/)

Additional Links:

State of Nonprofit Marketing report: (https://www.feathr.co/nonprofit-marketing-statistics)

Playlist:

Now That We Found Love by Heavy D

The King of Wishful Thinking by Go West

Anything by the Backstreet Boys

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Create Greater Synergy Between Development And Marketing — Courtney Bugler30 Mar 202300:43:05

Courtney Bugler, Piedmont Park Conservancy’s chief development and marketing officer, is in a unique position to speak on forming synergy between marketing and fundraising departments. She says, “Marketing and fundraising are ultimately the same thing. They’re relationship building and storytelling. They just do it in different ways.”

At her organization, everyone from programs to finance understands the role marketing plays in making an impact. Part of this clarity comes from having a powerful mission statement: “Our job is to create and form relationships with people to help them take the next step in supporting our mission.”

Courtney talks specifically through strategies that she’s putting in place to increase productivity, efficiency, and revenue. But at the heart of all her plans are a deep commitment to the best for her team and her community.

Bio:

Courtney is the chief development & marketing officer at Piedmont Park Conservancy in Atlanta, Georgia. She is a strategic and visionary nonprofit leader able to successfully bring organizational change, drive new partnerships, solve complex business development challenges, and manage key relationships to generate long-term growth.

She’s also a national thought leader on peer to peer fundraising with extensive experience in a 360 degree development shop. Her work combines expert strategic planning and business planning competencies with consistent success in achieving objectives, creating programs, leading employees, and consistently delivering strong and sustainable financial results.

Guest links:

Playlist:

  • Girl On Fire by Alicia Keys
  • Boogie Shoes by KC and the Sunshine Band
  • Nessun Dorma by Giacomo Puccini

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Segmenting for Success: Reaching Multiple Audiences Through Targeted Campaigns with Camille Currie05 Dec 202300:33:50

“I think that many look for only the positive, right? What data is really going to amplify us? And of course you want that, but I think it's also important to perhaps spotlight data that shows the gap. Because in the gap, there might be some gray space where you might be able to really leverage and to tell a story that's fresh and new.”

Camille Currie, VP of Marketing and Communications at NAF, joins us this week in the studio to discuss her career journey and how she’s applying lessons from sports marketing to the nonprofit space today. NAF segments their audiences into 6 key groups, and Camille shares their strategies around storytelling and targeting campaigns to uniquely engage each with their mission. You’ll hear how NAF analyzes their data to uncover new stories and highlights their focus on activating alumni networks. This conversation offers valuable best practices for nonprofit marketers on community engagement, audience segmentation, and leveraging data to strengthen marketing efforts and mission impact. Can’t wait for you to hear it 🎧

Episode Highlights

  • Camille’s journey from sports marketing to nonprofits (1:00)
  • Overview of NAF's mission and the six audiences their marketing team focuses on (3:00)
  • NAF's focus on "future readiness" rather than a defined path and how work-based learning supports this (7:00)
  • NAF’s strategies for balancing campaigns across six audiences, including dividing work and understanding where each group resides (10:00)
  • Details of a successful 2021 campaign called "Name Your Future" that activated their educator network (12:00)
  • How NAF continues to leverage the voices and stories from their communities in ongoing campaigns (18:00)
  • Data-informed storytelling tips (23:00)
  • Lessons learned from a career in sports marketing that Camille is now bringing to nonprofits (28:00)

About Camille and NAF:

  • Camille Currie currently serves as the VP of Marketing and Communications at NAF. NAF aims to address the economic and social disparities that have marginalized too many students in this country by bringing schools and businesses together to better prepare students — especially those in under-resourced communities — for a life of upward mobility and success.
  • After earning her Bachelor’s in Mass Communication from Delaware State University and a Master’s in Public Relations from West Virginia University, she took her passion for writing and communications to the sports and fashion industries.
  • After a decade, she wanted more. She wanted to align her personal beliefs with her career and dedicate her work to impactful outcomes and solutions for under-resourced communities and individuals.
  • “Joining NAF is the next chapter in a career committed to supporting opportunity and access for students. Helping young people during a pivotal time in their lives, like high school, is a great honor.”

Guest links:

Camille’s LinkedIn Profile: https://www.linkedin.com/in/camille-currie/

Additional links:

NAF Website

***

Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How Marketing Leaders Can Help Steer Their Organization Toward Growth — Robb Lee23 Mar 202300:47:13

Marketing is about making the best decisions you can with the information you have in hand. This is why marketing teams have to be comfortable, “building the plane while flying it.” Organizations change and grow, and because of this, marketers have to be ready to adapt and iterate. The best plans allow for and welcome the unexpected.

Robb Lee, CMO for ASAE: The Center for Association Leadership, talks through strategies for involving marketing in larger organizational decision making.

He said, “That’s where the advantage of marketing can come in. We know all the data… And we can apply this to a business decision… This is a pathway into those upstream conversations, whether you’re invited or not.”

Bio:

As a CMO, Robb solves one primary mystery for association CEOs — how to create revenue that keeps on giving.

Capturing market share is about one ‘simply complex’ idea: creating and sustaining brand loyalty. When we deliver value better than anyone else and communicate that value through the right channels and in the right ways, people will be compelled to invest — and reinvest — in their professional future. With us.

Guest links:

Other links:

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How Hope for Haiti Combines Innovation & Creative Marketing To Fuel Fundraising Growth — Taylor Hebble10 Nov 202200:33:05

If you work at a nonprofit then you already know how easy it is for development and marketing to step on each other’s toes. But it doesn’t have to be this way.

Taylor Hebble, chief marketing officer for Hope for Haiti, speaks on the synergy between their development and marketing departments and how everyone at a nonprofit organization needs to be equipped to communicate with donors and supporters — at the end of the day, that’s what development and marketing are all about.

---------------

Bio:

Taylor is a brand management & social impact professional specializing in public relations, campaign strategy, and community engagement. She is Hope for Haiti's chief marketing officer, and the creator of the organization's flagship #HikeforHaiti campaign.

Her experience prior to joining Hope for Haiti in 2017 includes nearly seven years of corporate advertising strategy and project management.

Guest links:

Taylor’s LinkedIn profile: www.LinkedIn.com/in/thebble

Hope for Haiti: https://hopeforhaiti.com/

Additional links:

Charity: Water: https://www.charitywater.org/

buildOn: https://www.buildon.org/

Dana Snyder: https://www.linkedin.com/in/danarsnyder/

Soraya Alexander: https://www.linkedin.com/in/sorayagalexander/

Sarah Adolphson: https://www.linkedin.com/in/sarahadolphson/

Playlist:

Ivy by Taylor Swift

Homesick by Noah Kahan

Georgia by Phoebe Bridgers

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Empower Communities To Amplify Your Cause’s Story (Rewind) — Amanda Garzon13 Sep 202300:44:46

Hydrocephalus isn’t as widely-known as Parkinson’s or Alzheimer’s, although about one million Americans live with a diagnosis. And because of this, sharing the stories of those who live every day with the condition makes what was once invisible, visible.

Amanda Garzon is the COO of the Hydrocephalus Association. The work of sharing people’s stories, connecting the community, and advancing research is close to her heart. Amanda received the diagnosis for her daughter after spending their first 90 days together in the hospital.

For Amanda, her strategies about expanding reach and engagement center around empowering and serving her community. But she also believes that there are things to learn from the for-profit world.

She said, “We have to think like a for-profit because we are selling this incredibly valuable service, for free! So even though we aren’t measuring our profit margins, we are selling ourselves. And it is priceless what we are selling.”

Bio:

As the Chief Operations Officer, Amanda is responsible for developing and implementing operations strategies that allow the Hydrocephalus Association (HA) to meet its strategic goals and vision.

She works in partnership with the CEO and management team to find innovative ways to grow revenue that support the diverse research and patient-focused programs of the association. She oversees the development and oversight of education and advocacy initiatives, patient-centered support services as well as the management and implementation of an aggressive communications and marketing strategy.

Amanda’s passion for the mission of the association stem from a personal connection to the condition as the mother of an adult daughter with hydrocephalus. In her spare time Amanda enjoys being a mom of two wonderful daughters, yoga, evenings with good friends and food, and leading her high school daughter’s Girl Scout troop.

Guest links:

  • Amanda’s LinkedIn profile: https://www.linkedin.com/in/amanda-garzon-646b408/
  • Hydrocephalus Association: https://www.hydroassoc.org/

Additional links:

  • SickKids: https://www.sickkids.ca/
  • Michael J. Fox Foundation: https://www.michaeljfox.org/
  • Cystic Fibrosis Foundation: https://www.cff.org/
  • Parkinson’s Foundation: https://www.parkinson.org/
  • Advocate like a Mother: https://www.advocatelikeamother.org/

Playlist:

  • Live Like We’re Dying by Kris Allen
  • 1979 by The Smashing Pumpkins
  • Peace by O.A.R

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Use Testing To Better Understand Your Community — Ariana Aragon and Talia Pate16 Mar 202300:41:05

We mixed things up this week and had a studio full of fellow feathren (what we call our colleagues here at Feathr). Ariana Aragon is the director of Services and Talia Pate is on the same team as their team and operations lead. They have unique insights gained from managing Feathr’s many partnerships with nonprofits, seeing first hand what works and what doesn’t.

Testing is at the heart of good marketing, and questioning the assumptions organizations have about their audiences allows them to better understand and engage with those people.

Ariana said, “You don’t have to get it right or perfect the first time. You can test those assumptions and really identify who this online donor audience is and what type of messages we want to try to reach these people with.”

Ariana’s bio:

As Senior Director of Services at Feathr, Ariana oversees the Services department at Feathr, growing the team to 40+ full-time employees that have successfully fulfilled over 10,000+ marketing campaigns.

With a background in digital advertising, publishing, performance, and entrepreneurship, Ariana geeks out about the role of storytelling to build meaningful connections. Whether she's directing a team, developing a marketing plan, or curating a performance, Ariana loves to bring a creative vision to life.

When she’s not helping nonprofits grow, she’s messily cooking, planning themed parties, reading Mary Oliver, dancing, kayaking the wetlands of Florida, backpacking across mountains, and rapping Hamilton lyrics.

Talia’s bio:

Energetic activator with a passion for people and performance.

I believe the customer experience and journey is the #1 most important piece of SaaS success — and totally geek out about human-centered design.

I love creating customized & creative strategies to increase the branding, membership, advocacy, donor acquisition, & E-commerce efforts of non-profits worldwide.

Guest links:

Ariana’s LinkedIn profile

Talia’s LinkedIn profile

Additional links:

Playlists:

Ariana’s Mix:

  • When a Fire Starts To Burn by Disclosure
  • Across the Universe by The Beatles
  • Kanou by Fatoumata Diawara

Talia’s Mix:

  • Blue Monday by New Order
  • Shoop by Salt-N-Pepa
  • Mother by Danzig

***

Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How charity: water Uses Consistent Narrative & Testing to Fuel Their Marketing & Growth (Rewind) — Brady Josephson13 Sep 202300:45:07

What have you learned from recent initiatives?Noah sat down with Brady Josephson, marketing & growth lead at one of the strongest nonprofit brands around: charity: water. Brady talked through struggles and successes he’s experienced and expanded the idea of what it means to be a nonprofit brand.

He also breaks down ways charity: water is testing new ideas and gives advice for how every organization should be learning from their current initiatives.

---------------

Bio:

Brady helps lead Marketing & Growth at charity: water — a nonprofit focused on ending the global water crisis in our lifetime — where he and his team are responsible for growing the consumer audience with a focus on their subscription-giving program, The Spring.

Guest links:

Brady’s LinkedIn profile: https://www.linkedin.com/in/bradyjosephson

charity: water: charitywater.org

Playlist:

Make You Feel My Love by Bob Dylan

No Diggity by Blackstreet

Amazing Grace by John Newton

From Brady: “Those are my 'shower songs' so I gotta have em. I'm not sure what it says about me... I like a lot of things? I'm pretty open? I have no distinct taste in music? I love people, I'm fun, and my faith is important? I dunno... I may need a therapist to help me unpack this…"

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Increase Your Nonprofit's Awareness By Tapping Content Marketing & Search Intent — Chris Barlow10 Nov 202200:41:50

What’s your job title? Chris Barlow, chief happiness director at Beeline Marketing, takes the cake in my humble opinion.

Hear some of his insights from running tons of successful marketing campaigns for nonprofits. One of his driving principles: “If you serve people, they will be attracted to you.”

As a nonprofit, service is at the core of your mission, and if you serve your donors and supporters as well, your community and impact are going to expand too!

---------------

Bio:

Chris likes seeing good things multiply in the world.

As the founder and customer happiness director of Beeline, every day he is grateful to get to help nonprofits use digital marketing to multiply the reach of their mission and the growth of their donors.

Most of all, he's grateful to be the dad to seven kids, and to try to teach them how to live in a way that multiplies good in others.

Guest links:

Chris’s LinkedIn profile: linkedin.com/in/cbarlow-nonprofit-marketing/

Beeline Marketing: https://yourbeeline.com/

Chris says, “If some of the ideas in this episode sounded like a strategy you want to apply for your own org, just download our free book on attracting new donors through digital marketing!” You can find that e-book right here: https://yourbeeline.com/finding-donors/

Quote:

“Because when you start to say, I don't know, it opens up this whole new world. You can say, ‘Hey, I don't have to be an expert anymore. Now, not having all the answers. I get to be an experimenter.’” - Jeff Giddens at NIO 2022

Check out Jeff’s entire talk or see other amazing speakers here: https://www.niosummit.com/videos-2022/

Additional links:

A comprehensive guide to the Google Ad Grant: https://www.feathr.co/resources/blog/google-ad-grant

Connected Families: https://connectedfamilies.org/

Bright Spot Network: https://www.brightspotnetwork.org/

Playlist:

Chaconne by Bach

Be Still, My Soul by Catharina von Schlegel

Strange Meadowlark by Dave Brubeck

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Collect, Craft, and Communicate Your Nonprofit’s Story — Julia Campbell09 Mar 202300:41:58

Stories are pure gold, but they have to be molded with results and recipients in mind to truly shine. Julia Campbell is a master storyteller and host of the podcast Nonprofit Nation. And she wants to equip nonprofits to tell better stories because, “Stories raise more money, more awareness, more reach and engagement than any other form of content.”

Julia has faced resistance from organizations for wanting to tell impact stories because they immediately think of sick puppies and locked-up kittens. But the objective of a story — and something statistics and reporting just can’t do — is to foster empathy, not sympathy.

Stories have the unique ability to connect people through their shared humanity. And telling compelling stories is essential for nonprofits that want to engage on a deeper level with their communities.

Bio:

Named as a top thought leader and one to follow by Forbes and LinkedIn for Nonprofits, Julia Campbell is a nonprofit digital consultant, speaker, and author on a mission to make the digital world a better place. Host of the acclaimed Nonprofit Nation podcast, she’s written two books for nonprofits on social media and storytelling, and her online courses, webinars, and talks have helped hundreds of nonprofits make the shift to digital thinking.

Guest links:

Additional links:

Playlist:

  • Freedom! ‘90 by George Michael
  • Telephone (feat. Beyoncé) by Lady Gaga
  • Tilted by Christine and the Queens

Explaining her song selections, Julia says, “I love pop music, having fun, and getting a catchy tune stuck in my head!”

***

Hosted by the brilliant team at Feathr.co.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, The Good Podcast Co, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

How charity: water Uses Consistent Narrative & Testing to Fuel Their Marketing & Growth — Brady Josephson10 Nov 202200:45:07

What have you learned from recent initiatives? Noah sat down with Brady Josephson, marketing & growth lead at one of the strongest nonprofit brands around: charity: water. Brady talked through struggles and successes he’s experienced and expanded the idea of what it means to be a nonprofit brand.

He also breaks down ways charity: water is testing new ideas and gives advice for how every organization should be learning from their current initiatives.

---------------

Bio:

Brady helps lead Marketing & Growth at charity: water — a nonprofit focused on ending the global water crisis in our lifetime — where he and his team are responsible for growing the consumer audience with a focus on their subscription-giving program, The Spring.

Guest links:

Brady’s LinkedIn profile: https://www.linkedin.com/in/bradyjosephson

charity: water: charitywater.org

Playlist:

Make You Feel My Love by Bob Dylan

No Diggity by Blackstreet

Amazing Grace by John Newton

From Brady: “Those are my 'shower songs' so I gotta have em. I'm not sure what it says about me... I like a lot of things? I'm pretty open? I have no distinct taste in music? I love people, I'm fun, and my faith is important? I dunno... I may need a therapist to help me unpack this…"

***

Hosted by the brilliant team at Feathr.co

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Season 3 Sneak Peek12 Sep 202300:03:00

We're back! Season 3 of the podcast is officially launching next Tuesday, September 19th 🥳

Every week we’ll take you behind the scenes and into the studio to hear these honest and unplugged conversations. And this season you can expect some epic conversations that will get you inspired and equipped to take your organization to the next level.

Most importantly, we want you to be part of these conversations. Submit your burning marketing questions to noah.barnett@feathr.co 📩

Can't wait to see you in the studio.

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Hosted by the brilliant team at Feathr.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Nonprofit Marketing Unplugged Preview08 Nov 202200:01:16

Welcome to Nonprofit Marketing Unplugged.

Tune in for stripped down, acoustic style conversations with purposeful marketing pros (that's you!) and practitioners at cause-based and membership-based nonprofits to breakdown how they think about and do marketing.

We'll also breakdown real campaigns they’ve run or worked on, what worked and what didn’t. Plus, synthesize takeaways for your next campaign. As a bonus, we curate the beats (actual songs, artists, albums) that keep them focused, inspired, and fueled while they do marketing!

Curated by the brilliant team at Feathr.

Building a Trusted Nonprofit Brand: A Conversation with Shelley Diamond of UNICEF USA28 Nov 202300:31:26

“Does everyone in your organization speak about, understand, and behave in a way that aligns with your mission? Because without that, there's no authenticity, and authenticity leads to trust. And you have to put that lens on everything.”

Today we have Shelley Diamond, Chief Marketing Officer of UNICEF USA, in the studio to discuss the organization's approach to building a trusted nonprofit brand. Shelley gives us an insider’s look at the balancing act of staying true to your mission while keeping the brand relevant and impactful. Throughout the conversation, Shelley emphasizes the role of marketing in driving both impact and growth through mission-driven storytelling, innovation, and authentic engagement with communities. Tune in for insights on developing brand trust and retaining relevance that can be applied to nonprofit marketing strategies of all sizes. 🎧

Episode Highlights

  • Shelley background and journey to UNICEF USA (1:00)
  • UNICEF's brand challenge of being well-known but not well-understood (4:30)
  • Examples of innovative programs that showcase UNICEF USA's brand strengths (12:00)
  • Role of innovation and keeping marketing aligned with strategic goals (16:00)
  • Specific initiatives like the "We Won't Stop" campaign and its performance (22:00)
  • Advice for other nonprofits in building trusted brands (25:00)

About Shelley:

Shelley Diamond is a passionate builder of global brands and businesses, with expertise across an integrated array of communications disciplines. As one of the highest ranking female executives in advertising (named the 11th Most Powerful Woman in Advertising by Business Insider, among other accolades), Shelley has helped champion marketing transformation for domestic and global clients in both the consumer and B-to-B spaces.

UNICEF is on the ground in 190 countries and territories, providing children with the lifesaving supplies and assistance they desperately need. UNICEF won’t stop until every child is healthy, educated, protected and respected.

Shelley and her team are responsible for building the UNICEF brand and communicating its mission "to be the leading child rights organization" to the US market.

Guest links:

Shelley’s LinkedIn Profile: https://www.linkedin.com/in/shelley-diamond/

Additional links:

UNICEF USA Website

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Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Using Digital Marketing like Fast-Growing Companies to Optimize the Donor Journey with Cameron Bartlett21 Nov 202300:33:00

“We separated each of the ways that we're serving clients, as well as the way that we're fundraising into individual products. We're obviously well synced together as a team, but I really liked the way that we've been able to spread out each of those. And though we understand they work together, and it’s all a part of again that master donor attorney, we've treated each of these with the attention to care that they individually need.”

This episode of Unplugged features Cameron Bartlett, VP of Performance Marketing at Stop Soldier Suicide. You’ll hear insights into Stop Soldier Suicide's marketing approach and Cameron's experience applying digital marketing strategies from high-growth companies to innovative nonprofits.

Cameron shares how Stop Soldier Suicide has separated their fundraising channels into distinct "products" to optimize each individually, their success with Facebook fundraisers, and best practices for measuring marketing performance holistically across channels, as well as the importance of testing and experimentation. This convo offers nonprofit marketers practical advice on optimizing the donor journey with data and mobilizing supporter networks. You don’t want to miss it 🎧

Episode Highlights

  • Cameron’s background and experience in the social impact space (1:00)
  • Stop Soldier Suicide's marketing structure and Cameron's role (15:00)
  • How the organization has separated fundraising channels into distinct "products" (16:50)
  • Their success with Facebook fundraisers and engaging supporters without donations (17:00)
  • Best practices for building the donor journey and testing optimizations (5:00)
  • Applying digital marketing mindsets from high-growth companies to nonprofits (10:00)
  • Measuring marketing performance holistically across channels and over time (21:00)
  • The importance of testing, experimentation, and sharing both successes and failures (25:50)
  • Emerging trends like engaging supporters through non-monetary activations (29:00)

About Cameron:

  • Cameron has led award-winning digital marketing and fundraising campaigns for social good. He's a fractional CMO / Marketing Director and who unlocks team's potential helps them grow quickly — often helping them 2-3X revenue in their first year together. He's worked with nonprofits like New Story, IJM, Compassion, Cure, World Vision and uses digital marketing like fast-growing companies do to fundraise more for their cause.
  • He’s helped organizations use social media digital to reach over 125M people and innovative digital fundraising strategies to raise millions of dollars for important global initiatives. Including for some of the world’s most influential nonprofits, musicians, thought leaders and innovative businesses.
  • His work has been featured on Mashable, The Next Web and Apple's Top 100 apps.
  • He’s currently serving as the VP of Performance Marketing at Stop Soldier Suicide. The military suicide rate is 57% higher than the national average, and thye’re here to change that.

Guest links:

Cameron’s LinkedIn Profile: https://www.linkedin.com/in/cameronbartlett

Additional links:

Website

Stop Soldier Suicide

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Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

Season One Rewind — The Feathr Team03 Feb 202300:41:35

At Feathr, we believe that Marketing is Good. And one thing that makes Good marketing so Good is the quality of the people doing the work. We were so lucky to have some of the most incredible people sit in the Feathr studio over the last 12 episodes. And I’ve personally learned so much from tuning into these conversations.

The Nonprofit Marketing Unplugged team includes me, William Henry, the content marketing manager here, Emily Purvis, the marketing designer, and your favorite weekly host, Noah Barnett, our VP of marketing.

We had a hard time covering all the amazing conversations this season, but here are a few of our biggest takeaways:

Serving your community is at the heart of Good marketing, and nearly every guest offered practical insights for how they meaningfully engage with their audiences.

At the heart of service is humility, and this same humility has led our guests on journeys of listening and learning. By testing and trying new things, and listening closely to your community’s input, nonprofit marketers can better engage with their audiences and together make the world a better place.

Guest links:

Additional links:

Playlists:

Emily’s Playlist:

  • Hello In There by John Prine
  • Red House by Jimi Hendrix
  • Anxiety by Megan Thee Stallion

William’s Playlist:

  • A Change Is Gonna Come by Sam Cooke
  • Untitled #8 by Sigur Ros
  • Mr. Tambourine Man by Bob Dylan

And check out episode 11 to see Noah’s playlist!

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Hosted by the brilliant team at Feathr.co.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

How To Take The Right Risks In Marketing — Kia Croom26 Jan 202300:44:48

Taking risks and standing up for what you believe in pays off. Marketing isn’t about creating a position that’s popular or easy to digest. It’s about understanding the moment and sharing your values in a powerful and compelling way.

Kia Croom lived through generational poverty, and she won’t allow her experiences to be silenced. She believes strongly that her experiences are a critical part of the dialogue that will push nonprofits forward.

Talking about diversity, she believe it’s a moral issue, but it affects everything in the organization; “If you look at it purely from a business case, it’s like watching your favorite basketball game or football game, and you’ve got this rich talent that’s on the bench that never gets an opportunity to get off the bench and make a play.”

Kia believes that if these people are given the opportunity, they’re going to hit home runs, and her life is a testament to that conviction.

Bio:

Kia Croom is an experienced fund development executive with over 20 years of experience. To date she’s raised nearly half a billion dollars for nonprofits of all sizes nationwide in a variety of cause areas including STEM, housing and homelessness, youth development, education, HIV/AIDS, and more.

She’s worked in a host of development functions including but not limited to major gifts, grant writing, creative messaging, content writing, digital marketing, and her favorite — brokering high-impact corporate strategic partnerships.

Kia is incredibly passionate about racial and philanthropic justice in philanthropy and interested in working with agencies committed to addressing anti-black racism specifically by uplifting, strengthening, and supporting Black-led nonprofit organizations.

Guest links:

Additional links:

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Hosted by the brilliant team at Feathr.co.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Multichannel Marketing that Drives Results: A Food Bank Case Study with Katie Adkins16 Nov 202300:34:05

“The marketing that you're doing is going to induce so much other giving. When we do marketing campaigns that are focused on fundraising we often see volunteerism increase, or we see food donations increase, and we see new community connections that arise.”

This week we have Katie Adkins, Director of Communications at the Food Bank for Central and Northeast Missouri, in the studio. Katie shares her journey from working in higher education communications to finding her calling at the food bank. She discusses the food bank's innovative new food distribution model and the capital campaign to fund their new facility. Katie also provides insights into how the food bank runs multifaceted marketing campaigns, leveraging segmentation, digital and traditional channels. She offers tips on community building, measuring holistic impact, and overcoming challenges of competing initiatives. Nonprofit marketers will walk away with practical lessons on driving engagement and fundraising success from Katie's experiences. You don’t want to miss it!

Episode Highlights

  • Katie's career journey from higher ed communications to the food bank (1:00)
  • Running integrated, multichannel campaigns like their Score Against Hunger initiative (6:30)
  • Details of the food bank's capital campaign for their new facility (9:00)
  • Leveraging segmentation for different audiences and initiatives (16:00)
  • Balancing capital campaign fundraising with general operations support (16:00)
  • Complimentary Direct Mail x Digital Strategies (16:30)
  • Holistic metrics for measuring marketing impact beyond digital analytics (28:00)
  • Community building through digital and in-person engagement (31:00)

About Katie and The Food Bank for Central & Northeast Missouri:

Katie is a passionate communications professional with experience in higher education and the business sector, and is currently the Director of Communication at The Food Bank for Central and Northeast Missouri.

The Food Bank for Central & Northeast Missouri is a regional disaster and hunger relief network that acquires and distributes millions of pounds of food annually to partner agencies across a 32-county area.

As a member of Feeding America, The Food Bank is able to work with manufacturers, wholesalers, processors, growers, retailers and restaurants to secure donations and food at reduced costs.

The Food Bank partners with more than 145 food pantries, soup kitchens, shelters and other agencies to ensure food gets into the hands of those who need it most. The Food Bank also works with nearly 200 schools to help students receive nutritious food. They provide food at no charge to our partners, which means hunger-relief organizations across our service area can afford to operate.

Guest links:

Katie’s LinkedIn Profile: https://www.linkedin.com/in/katlynn-adkins-300455a5

Additional links:

Website

Facebook

Instagram

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Hosted by the brilliant team at Feathr (https://www.feathr.co/).

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

Special thanks to our producer, We Are For Good Studios, and to Feathr’s very own Max Anderson, who wrote and performed our theme song.

9 Practical Predictions to Use in Your 2023 Strategy Planning — Noah Barnett19 Jan 202300:48:41

We’re switching things up this week, and Noah is flying solo, offering nine trends for what to expect while navigating 2023. There are a few things that aren’t so new — like copywriting and serving your community — that are going to be just as important as ever.

But things are changing fast in practical applications of AI and automation is here for the long haul. Louis Pasteur, who invented pasteurization and changed the world of medicine, saved millions of lives through his insights, and he said, “Fortune favors the prepared mind.”

We don’t think we know everything the future holds, but Noah’s distilled the lessons he learned this last year, and we hope these insights can help your nonprofit find fortune and make an even bigger impact in 2023.

Bio:

Noah Barnett is the vice president of marketing at Feathr, the digital marketing platform built to help nonprofits create more engaging digital experiences and expand their impact. Over 1,500 mission-based and membership-based organizations trust Feathr to improve their reach, results, and ROI!

Previously, Noah spent over a decade in nonprofit fundraising and marketing leadership roles, most recently as the CMO at Virtuous, and previously at CauseVox, World Help, HubSpot, and The Adventure Project. He knows firsthand the challenges nonprofits face and is passionate about equipping them with the resources and insights they need to rally people around their cause.

Additional links:

Playlist:

  • Dancing Feet (feat. DNCE) by Kygo
  • The Difference (feat. Toro y Moi) by Flume
  • Hearts on Fire (Timmy Trumpet Remix) by ILLENIUM, Dabin, and Lights

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Hosted by the brilliant team at Feathr.co.

Feathr is the nonprofit marketing platform designed to help mission and member-based organizations build purposeful connections with their community to grow impact with confidence.

© My Podcast Data