Explorez tous les épisodes du podcast Glue - Real Talk for Veterinary Leaders

Every time someone joins or leaves your veterinary team, the culture dynamic shifts. The question is: where will it go next?

In this episode, we talk about how team changes create natural shifts in both processes and people—and why these moments can be some of your best opportunities to strengthen your culture. From changing workflows to cliques, influence, leadership gaps, and new team dynamics, we discuss how to notice what’s shifting and intentionally guide it in a healthier direction.

Because the shift is going to happen either way. You might as well shape it!

When a client declines recommended care, it can hit veterinary teams hard. The frustration, guilt, and helplessness have a way of following us long after the appointment ends.

In this episode, Amy and Kat share the CAAA framework—Connect, Advocate, Adjust, Accept—to help leaders and teams support the patient, the client, and themselves without carrying every difficult decision home with them.

A giant eye roll during a meeting. Angry crossed arms. Slamming a drawer.

Passive micro-aggressions may seem mostly harmless and not worth addressing. But they're an important indicator that a team member is having big feelings. And these feelings, expressed in an unproductive way, can directly impact team engagement, the collective work experience and your practice culture.

In this episode Amy and Kat discuss why and how to address passive micro-aggressions in order to nurture and maintain a healthy and vibrant culture!

Ever been caught in this coaching vortex?

You address a concern with a team member, and things improve for a couple weeks. But then they slowly revert back to their original behavior, leading to another conversation...and then another...and then another!

In this episode we dig into why communication, clarity, accountability, and follow-through matter so much for long-term change and helping the people you lead move from “we talked about this five times now” to real improvement and growth!

Managing a difficult client moment is one thing. Leading your people through the emotional fallout, the conflict, the tension, and the “what do I do now?” is another!

In this episode Amy and Kat discuss how to lead your team through difficult client interactions, support them without rescuing, and how a clear plan helps people feel steadier when things get messy.

You care about your team. You want to be supportive, approachable, and liked. But somewhere along the way accountability got blurry, boundaries softened, and your leadership lost some traction.

In this episode Amy and Kat unpack how "friend-zoning" can happen, what’s really going on beneath the surface, and ways to start shifting back into a more clear, confident leadership role without becoming someone you’re not.

Real talk, a lot of laughs, and practical ways to lead with both connection and influence!