In today’s competitive job market, finding skilled workers has become a pressing challenge for employers across various industries. Jim Bologa, President and CEO at Porter & Chester Institute, joins Jeff Cross to share valuable insights and strategies to help bridge the skills gap. The two speak on workforce shortages and explore how Porter & Chester works with employers across New England to help solve this problem. 

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100% retention in 24 months in this labor market? Sounds impossible - but that's been the reality for The Walker Group and co-CEO, Jessica Rich, who over the past year helped her organization turn to a Perpetual Purpose Trust (PPT) ownership structure. PPT for short, made most popular by Patagonia recently turning to this structure in 2022, legally empowers a company to organize around its purpose, rather than just profit. In this episode, Jeff Cross, podcast host, and Jessica Rich dive into why the Walker Group looked into PPT, what it has done for their business, their employees, and the community as well as why employers are reaching out to learn more about this ownership structure.

Join Jessica and her team for a virtual panel discussion on Wednesday, September 25th, from 12-1 PM EST on their transition to a Perpetual Purpose Trust. Click here to get more details!

Check out The Walker Group's website for more details on PPT: https://www.thewalkergroup.com/perpetual-purpose-trust

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With being almost a full year into the new Connecticut Paid Family and Medical Leave program, we decided to sit down with a CT-based employer to find out how things are going. Kate Pikul, HR Director at Avid Marketing, shares her experiences with the state plan, how her team and employees are finding the process, what hurdles they are still facing and what's next as they look at the private plan options. This 40-minute episode is packed full of great insight into the CT PFML program - take a listen and let us know what you think!

For more information on CT PFML, check out our website here: https://www.onedigital.com/ct-paid-leave/

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Rachel Waldmann, Sr. Manager of Employee Experience at Privy, joined us this week to discuss the shift we are seeing from the term "Human Resources" to this idea of the People Experience and how employees are expecting more from their employers, brought on by the pandemic and the Great Resignation. The two also get into this idea of being happy at work; why employers should care about their employee's happiness level and ways that HR professionals and other leaders in the organization can get their teammates more engaged at work. Lastly, Host Jeff Cross asks Rachel where she sees the future of HR heading. 

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Most likely, the vast majority of your employees have or are currently experiencing some sort of trauma brought on by current life events. Inflation, rising gas prices, the war in Ukraine, political divisiveness - just to name a few of the ongoing stories hitting the 5:00 news that are causing stress levels to rise and distracting us from being able to focus on our daily tasks.

Adrienne Rouan, Executive Trauma Coach, sits down with Jeff Cross for a candid conversation around how we can better manage the amount of turmoil going on in across the country and the world. The two also get into how to prevent divisiveness between colleagues at work, and what we can do during Mental Health Awareness month to better support our employees' and our own mental wellbeing. This is 29 minutes packed with great insights and open dialogue - grab your coffee (or tea!) and enjoy.

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Karen Casey, Head of People & Culture at Canidae Pet, joined Host Jeff Cross this week to discuss an important topic that all human resource professionals run into at some point in their career: managing poor performers. The two get into a great discussion around coaching vs. managing, how much time performance improvement plans should be given, how the employee's role in the workplace culture may be just as important as their performance, advice for when you have to let someone go, how to deal with the fall-out amongst other employees, and more. There's a lot packed into this 36-minute episode and for good reason. If you are in HR, or have a part in the people side of your organization, give this a listen!

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58% of those who are feeling stressed, depressed, and lonely attribute it to financial problems.* Whether employers realize it or not - a majority of their employees are dealing with financial stress which leads to distractions at work and decreased productivity. For business leaders who truly care about their employees and want them to be able to thrive at work while also being ready to retire on time, tune into this episode with Gordon Oliver at Cambridge Credit Counseling. You'll walk away with actionable steps you can put into place now to better support your workforce moving forward.

*John Hancock. "The impact of the pandemic on stress, finances, and well-being." August 2021.

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Tune into this episode with Rebecca Sarkosi, Associate & Director of Interior Design, as she dives into something most employers forget about when putting together their strategy for combatting the great resignation: the physical workplace. During this discussion, Rebecca shares with Jeff how employers can leverage their office space to help their employees feel more comfortable coming back into the office. Topics include what changes employers are making to the workplace since COVID-19, making the commute more appealing and how the office space can aid in stress management.

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Stephanie Johnson, Training Consultant, joins Jeff Cross on our first episode of 2022 to chat about hiring diversely. Employers have been prioritizing their DE&I efforts over the past few years, but many are still struggling with where to start. Stephanie dives into what it means to hire diversely, the steps HR professionals should take to ensure they are increasing the diversity in their applicant pool, where she finds they usually get stuck and how blind resumes and interviews play a role in the process.

Here are additional resources to support the conversation:

• https://www.shrm.org/resourcesandtools/hr-topics/behavioral-competencies/global-and-cultural-effectiveness/pages/beyond-the-numbers-creating-a-truly-diverse-organization.aspx
• https://www.forbes.com/sites/alineholzwarth/2021/02/18/how-to-actually-hire-for-diversity/?sh=40dcba8846f9
• https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/8-diversity-recruiting-mistakes-how-to-avoid-them.aspx
• https://sapientinsights.com/capabilities-diversity-equity-inclusion/

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Sara Martin, CEO at WELCOA, joins the podcast to chat about her thoughts on the Great Resignation, how mental health has played a role, what employers and leaders should be doing about it and where she sees the future of work heading. An impactful 30-minute episode for any organization looking to support their workforce holistically in 2022.

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Sleep happens outside of work hours - so why should employers care about their employees sleeping habits? Patrick Yam, CEO at Somnology, joins Host Jeff Cross, to dive into this and address the impact sleep has on employer-sponsored health plans as well as employee wellbeing, in addition to what HR professionals can do to better support their employees during the Q4 stress.

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With less than 3 months to go before Connecticut Paid Leave Benefits kick-in, employers and HR professionals across the state are looking for answers as it relates to the process of applying and tracking claims, if a private plan option is still advantageous, and why employers should be holding on to their STD plans. Ben and Chris from the Principal join Host Jeff Cross to answer these questions and more while providing insight into what they've been seeing in other states. If you still have questions around CT PFML - this is the episode for you.

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Generative AI is, and will continue, to transform the American Workplace. How can HR and business leaders prepare for this change?

Vinay Gidwaney, Chief Product Officer and our go-to AI expert at OneDigital, joins Host Jeff Cross, Client Executive, for a discussion around artificial intelligence (AI) - including what it is, where we currently stand with AI, how it's impacting the workplace and what employers can do to protect their business and their people, while also taking advantage of the opportunities that come with new technology. 45 minutes packed with what you can expect to continue to see from AI, what AI will never replace and how those who take advantage now will be well positioned in the future. 

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Dr. Mary Mulcare, Chief Medical Officer at Summus Global, joins Host Jeff Cross in a lively discussion around "care delay," covid regulations on telemedicine that are expiring and how to continue the momentum around leveraging telehealth services. A timely episode as many are heading into Open Enrollment season and are looking to continue to support their employees from a virtual standpoint.

About Mary Mulcare

Mary Mulcare, MD, FACEP, is Chief Medical Officer at Summus Global. She oversees the Summus clinical team and supports product, data, and physician network strategy in support of Summus’ mission to provide fast, virtual access to high-quality medical expertise across the care continuum. She completed her Emergency Medicine residency at New York-Presbyterian Hospital, was Chief Resident, and then did a fellowship in Geriatric Emergency Medicine at Weill Cornell Medical Center. Dr. Mulcare was an attending Emergency Medicine physician at New York-Presbyterian/Weill Cornell Medical Center and is an Assistant Professor of Clinical Emergency Medicine at Weill Cornell Medicine. 

About Summus Global:

Summus Global, the leading virtual specialist platform, empowers families by providing access to a network of 4,000+ top specialists across 48 leading hospitals -- within days, from anywhere in the world. Pioneering the future of corporate health benefits, Summus Global partners with companies across the country to create an elevated healthcare experience for their employees and to support better, cost-efficient outcomes across all health questions and stages of care. 

 
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The recent surge in COVID cases nationwide has upped the stakes for employers in their efforts to maintain safe workplaces for employees. To address the risk related to unvaccinated employee status, employers are evaluating several options that range from a mandate to friendly suggestions. Tune into this episode as we tackle the most pressing questions from employers!

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Back in December, we had US Senator Chris Murphy join the podcast to chat about the future of Healthcare in CT. To get the other side of the aisle, we invited CT State Senator Kevin Kelly to join the podcast to chat about where he sees the future of healthcare going and what the Republican Party is currently doing about it. 

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Music By: Colin Cross Music

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What is the definitive definition of involuntary termination for the COBRA subsidy? Can an employer ask for documentation that an employee has received the vaccine? How can we build vaccine confidence with employees? What are the considerations for those who have moved out of state due to remote work? We tackle your pressing questions during this podcast episode.

This discussion was taken from our webinar we hosted back on 4/27.

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Music By: Colin Cross Music

Looking for helpful CT Paid Leave resources? Look no further:

• OneDigital Connecticut Paid Leave Portal
• OnDemand Webinar: CT Paid Leave & Absence Management: Which Way is Up?
• Employer FAQ Page

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Mental health awareness is more than just one month out of the year.

It's a year-round opportunity to continue to show up for your employees so they can do their best work and live their best life. And that's how Lisa Harris, Chief People Officer, and Jody Breault, Manager of Benefits and Wellness at VEIC, view their workforce strategy. In this conversation, host Jeff Cross chats with Lisa and Jody about the innovative ways they are supporting their employees' mental health and wellbeing to create a positive workplace environment. Topics include their mental health initiatives, "focus + finish Fridays," employee engagement ideas for a remote workforce, and leadership buy-in. 

Music By: Colin Cross Music

Music By: Colin Cross Music

As work changes, so does the dynamic between employee and employer. An entirely new approach to engagement and performance is influencing the nature of work and challenging the fundamental elements of the traditional employee-employer relationship. To dig into this shift further, download our 2020-2021 Emerging Trends in HR & Workforce Management Guide.

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This recording was taken from a live webinar hosted on 1/28. To watch the on-demand experience and access the resources mentioned during this conversation, click here.

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Music By: Colin Cross Music

About Senator Murphy

Christopher Scott Murphy is an American politician and author serving as the junior United States Senator from Connecticut since 2013. A member of the Democratic Party, he previously served in the United States House of Representatives, representing Connecticut's 5th congressional district from 2007 to 2013.

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Resources mentioned during this episode:

• Upcoming ENGAGE Chat on 12/3
• New York Times Webinar: 

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Dig more into these news stories here:

• Hidden Candy
• Buddy the Beefalo
• Train Saved by Whale Tail
• 14-Year Old Makes Massive Discovery
• Puppy Born Green in Italy
• Dog Walks 62 Miles to Find Owner
• Tokyo Toilet Project
• CT Museum Trying For World Record

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Business & HR Leaders were bracing for rising benefits costs this year - and that was before the pandemic. Pharmacy benefits typically represent nearly 30% of a company's total healthcare expenses and are predicted to increase by roughly 6% annually through 2025. This week's episode dives into what employers can be doing to manage their costs, how to help employees maximize their drug benefit, and the impact the election may have on prescription drugs.

About OneDigital Pharmacy Consulting
Prescription drugs are not only an integral part of the benefits you offer but ensure your employees receive quality healthcare. In an era of Pharmacy Benefit Manager (PBM) consolidation, skyrocketing specialty drug cost and over-utilization, 10-15% of pharmacy spend is lost due to unfavorable pharmacy contracts. Mismanaged pharmacy benefits can result in excess Rx spend up to 20%.

Through a comprehensive clinical review and thorough customer education, OneDigital’s pharmacy consultants take a unique approach that combines an in-depth claims analysis, emphasizes appropriate utilization and a rigorous provider contracting process to take risk-mitigation to the next level. Learn more here.

Access our latest Advisory Session mentioned on the podcast, Uncovering the Truth Behind Your Pharmacy Spend.

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It’s an extraordinary time in human capital management. CHRO’s are in lockstep with the c-suite as they determine how to fundamentally reshape how they operate. Leaders are quickly realizing there is no such thing as a “new normal.” Rather, they must completely rethink the employer-employee relationship.

Jason Lauritsen, employee engagement expert and keynote speaker, joins the podcast to discuss why employee engagement is crucial to a company's success and what it means in our current environment, what he finds is the biggest issue employers face with engagement, how to leverage feedback the right way to empower employees and much more. If you're in a management position - you must give this a listen.

About Jason Lauritsen

Far too many people are suffering through bad experiences at work. I was one of them. After years of frustration, I discovered that it didn’t have to be this way. That is when I realized my calling: to make work human. Over the past twenty years, I’ve experimented with management and leadership from a variety of perspectives. I’ve been both a start-up CEO and F1000 corporate executive. I’ve led small and large teams. And, I’ve spent well over a decade studying, researching, and designing solutions for employee engagement. Whether I’m speaking, training, writing or consulting, my goal is always the same. To help people think differently about work so they can make work better. I use stories of my life experience as an entrepreneur, executive, spouse, father, and human being to make the message relatable and entertaining.

Additional Resources

• Website: https://jasonlauritsen.com/
• Book: Unlocking High Performance
• ENGAGE Chat with Sara Tarca: https://www.onedigital.com/engage-chat/

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Keeping track of state legislation, as well as national leave trends, is essential to better support your employees as paid family leave becomes more and more complex. According to the EEOC, the average cost of defending a family medical leave lawsuit is $78,000, and if found guilty of wrongful termination, damages can range from $87,000 to $450,000.

Sandwiched between New York and Massachusetts, we've seen how intricate the process can be which is why it's important to get ahead of the curve now to be better prepared with what's to come with Connecticut Paid Family and Medical Leave (PFML). This episode is great for those just starting to dig into the new law or those who want a quick refresher!

To continue this conversation, check out our latest advisory webinar where Andrea Barton Reeves, CEO of the CT Paid Leave Authority, Rich Lombard from Guardian and our internal taskforce tackle this topic in detail. 

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With the workforce becoming increasingly diverse year over year, employers are struggling with finding the right type of benefits that fit all their employees' needs. But there's one benefit that's ranked as the second most valuable employee benefit among all age groups, demographics, and industries: lifestyle spending accounts (LSAs). Tune into this episode as the host and guests dive into what LSA's are, why they are gaining traction amongst many different types of employers, how they work, and the success stories - directly from an employer who's leveraging them.   

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About Signify Health
Signify Health exists for a simple purpose: To drive health homeward. To do this, all parts of healthcare must work in harmony. We must innovate financing models, deliver holistic, human-centered care and focus relentlessly on outcomes. That's how we'll transform a fragmented healthcare system into one that's value-based and that enables more healthy, happy days at home.

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About Ari Santiago

Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy.

About IT Direct

IT Direct is an award-winning technology services firm that helps small to midsize organizations realize a competitive advantage by harnessing the power of technology to reach their business goals. We provide unrivaled multi-level support along with dedicated strategic guidance and management. These are backed by exceptional quality control systems that ensure our clients remain secure, productive, and ready for the future. We work together with our clients to learn about their unique business values and goals, their processes, and their current systems. These elements all come together to deliver superior results that advance our clients’ success.

Check out their podcast, Made in America with Ari Santiago, for more great tips and best practices from business leaders in the manufacturing industry.

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Jeff Hogan, Northeast Regional Manager at Rogers Benefit Group and current member of the Move to Value Alliance, dives into a new shift happening in healthcare during this episode. Tune in to learn why this shift is happening, what employers need to do to turn benefit plans into performing assets, and how pharmacy plays into this movement.

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Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

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In light of recent national events that have brought stark racial inequalities to the forefront of the conversation, organizations everywhere are navigating and facilitating unfamiliar discussions between leadership, employees and customers. How an organization chooses to handle this situation will have a direct impact on the workforce and define organizational culture as a whole.

To bring light to this conversation, we were fortunate enough to have Simone Morris, CEO of Simone Morris Enterprise LLC, join us on the podcast to discuss diversity and inclusion in the workplace. She brings her wealth of knowledge from her career as an award-winning diversity and inclusion leader, to discuss with Jeff what types of conversations need to be had, who should be leading the charge on those discussions, and what organizations can do to best demonstrate their support for diversity and inclusion. The second-half of the episode covers the power behind a D&I strategy and how HR can help influence a more inclusive culture. A must-listen-to episode.

First Half of Episode - Most recent conversation with Simone regarding how the current events are impacting conversations in the workplace
Second Half of Episode - Conversation around diversity and inclusion in the workplace recorded a few months back

About Simone Morris

Simone Morris is an award-winning diversity and inclusion leader, consultant and speaker committed to diversifying the workplace, and training women and emerging leaders to take true leadership positions in all aspects of their lives. Ms. Morris serves as a pro-bono coach for the Stand Beside Them non-profit organization providing career coaching to those returning from the Military. She is also a supporter of the Women’s Mentoring Network, providing scholarships for their clients to attend her retreats and workshops to improve their lives.

Resources Mentioned

• Racism in America Discussion (6/25): https://www.eventbrite.com/e/racism-in-america-expert-panel-discussion-tickets-108637563878
• Inclusion Training: https://www.simonemorrisenterprises.org/inclusion-training
• "6 Ways Introverts Can Help in the Fight Against Racism": https://www.simonemorrisenterprises.org/post/breaking-the-silence-6-ways-introverts-can-help-in-the-fight-against-racism
• Simone Morris Website: https://www.simonemorrisenterprises.org/

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Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

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About Family Centers

Since its inception 128 years ago in 1891, Family Centers has grown to offer quality education and human service programs that address the ever-changing challenges affecting residents of Fairfield County. Through 25 programs and services, Family Centers serves more than 21,000 residents each year. Click here to learn more about Family Centers.

About Community Renewal Team (CRT)

As the community action agency for Hartford and Middlesex counties, CRT helps individuals and families access resources that will help them meet immediate and longer-term needs, improve job skills, maintain or increase their independence, stabilize living situations, and achieve educational goals. We know that our work matters to our community. Click here to learn more about Community Renewal Team.

About StayWell Health Center

StayWell Health Center is committed to providing high-quality health care and social services for individuals and families throughout their lives. We care for the whole person by providing and coordinating medical, dental, and mental health with the focus on prevention. Click here to learn more about StayWell Health Center.

About Foodshare

As the regional food bank serving Hartford and Tolland counties, Foodshare is the largest anti-hunger organization in the Greater Hartford area. We maximize access to nutritious food and resources that support food security for our neighbors. Click here to learn more about Foodshare.

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About Wheeler Clinic

Wheeler Clinic is a community health center and Connecticut's most comprehensive nonprofit provider of primary and behavioral health services. They provide comprehensive solutions that address complex health issues, providing individuals, families and communities with accessible, innovative care. Click here to learn more about Wheeler Clinic.

About Healing Meals Community Project

Healing Meals is proud to be a Ceres Affiliate Partner, a national network of organizations building healthier communities by empowering young people, promoting community service, caring for our neighbors and restoring healthy and organic fresh foods to their place as the foundation of health for people and planet. We are the only non-profit in Connecticut that experientially teaches about healthy foods from ‘start to finish.’ Click here to learn more about Healing Meals.

About Connecticut Junior Republic (CJR)

CJR’s skilled and compassionate staff members help children, youth and families identify and utilize their strengths to meet challenges, resolve problems and relate to others in healthier, happier and more productive ways. Since its founding in 1904, the Connecticut Junior Republic has helped thousands of young people go on to lead productive and fulfilled lives by providing the care, treatment and educational services necessary for growth and change to occur. Assistance is provided on a daily basis through an array of residential, education, community and home-based services in 11 locations across Connecticut. Click here to learn more about CJR.

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WIth Connecticut hospitalizations steadily decreasing, May 20th is looking favorable for Phase 1 of reopening the state as outlined by Governor Lamont. As employers start looking towards reopening, it's essential they bring together their stakeholders and leadership teams to begin planning out their back-to-work strategy. Michael Rambarose, President & CEO of Whitney Center, has done just that and joins us on the podcast to discuss what his re-emergence plan is once given the green light from Governor Lamont and what he is taking into consideration during this planning phase.

About Whitney Center
Whitney Center is a not-for-profit senior living community in Hamden, Connecticut that thrives on growth and purpose. We believe that we have a responsibility not only to our own community, but to the communities of Hamden and Greater New Haven area. By choosing Whitney Center, you’re choosing more than just a community. You’re choosing confidence for your future, and peace of mind for you and your family.

Learn more here: https://www.whitneycenter.com/about-us/

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Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

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In this quick hit episode, we'll cover why SECURE 2.0 was created, what the impact will mean for your organization + your people, what deadlines are approaching, and what employers should be thinking about now to implement in the future.

This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, accounting, legal or tax advice. Any tax advice contained herein is of a general nature. You should seek specific advice from your tax professional before pursuing any idea contemplated herein.

Music By: Colin Cross Music

Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

Music By: Colin Cross Music

Your Employees’ mental wellbeing is important now more than ever. Regardless of the state of your organization, whether operating at full capacity or with a skeleton crew, maximizing employee performance should be part of your survival plan. Taking care of employee wellbeing is taking care of your business.

Mettie Spiess, global workplace mental health expert, award-winning keynote speaker, and the Founder of A World Without Suicide, joins us to talk about how employers can effectively support their employees' mental health during this pandemic.

Officially declared a pandemic by the World Health Organization, the coronavirus is leaving employers reasonably concerned about their businesses and workforce. The OneDigital Coronavirus Advisory Hub is designed to present practical solutions that are actionable, timely and helpful in shaping workforce decision-making. Check back for the latest news and directives for this emerging pandemic.

About Mettie Spiess

Mettie Spiess is a global workplace mental health expert, award-winning keynote speaker, and the Founder of A World Without Suicide.

Over twenty industries across thirty-five countries have successfully utilized her innovative Voice. Value. Vigilance. process to support employee mental well-being and reduce the risk of crisis.

In 2016, the National Alliance on Mental Illness awarded Mettie the Education Advancement Award for her work to end the stigma associated with mental illness. The impact principles delivered in her signature keynotes and trainings are based on her decade of experience in the health and safety field.

About A World Without Suicide

A World Without Suicide (AWWS) Training & Consulting is a OneDigital Verified Vendor. Employers in 22 industries across 35 countries have utilized AWWS’ digital and live certified mental health safety trainings to support their employees and their bottom line. 

Visit StigmaFreeWorkplace.com to explore the ROI your workplace can expect!

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As more businesses feel the effects and plan for the impact of the coronavirus pandemic, it’s imperative for organizations to proactively manage their workforce and respond to the outbreak and the potential workplace disruption. Reilly Billian from our Human Resource Consulting team joins us on this episode to provide helpful guidance as to how employers can navigate these unchartered territories.

Officially declared a pandemic by the World Health Organization, the coronavirus is leaving employers reasonably concerned about their businesses and workforce. The OneDigital Coronavirus Advisory Hub is designed to present practical solutions that are actionable, timely and helpful in shaping workforce decision-making. Check back for the latest news and directives for this emerging pandemic.

Click here to learn more about our HR Consulting Team!

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The information contained here and the statements expressed are a general nature and are not intended to address the circumstances of any particular or individual entity. Please consult with your local OneDigital advisory team member for advice specific to your situation.

Healthcare is complex, confusing and frustrating at times.

During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more.

Music By: Colin Cross Music