Retour

Explorez tous les épisodes du podcast foHRsight: HR, Leadership & the Future of Work

Plongez dans la liste complète des épisodes de foHRsight: HR, Leadership & the Future of Work. Chaque épisode est catalogué accompagné de descriptions détaillées, ce qui facilite la recherche et l'exploration de sujets spécifiques. Suivez tous les épisodes de votre podcast préféré et ne manquez aucun contenu pertinent.

Rows per page:

1–50 of 200

TitreDateDurée
The Neuroscience of Leadership, Feedback & AI with Dr. David Rock05 Nov 202600:39:41

Dr. David Rock, co-founder of the NeuroLeadership Institute, explains the neuroscience behind the SCARF model and what it means for feedback, hybrid work and AI adoption.

Feedback stings. Return-to-office mandates spark pushback. AI rollouts leave employees anxious about their jobs and their skills. What if these reactions aren’t resistance at all, but the brain doing exactly what it was built to do?

In this episode of foHRsight, Naomi Titleman Colla speaks with David about his new book, Good with Humans: The Neuroscience of What Makes Us Tick and What Ticks Us Off. The book is built around the SCARF model: Status, Certainty, Autonomy, Relatedness and Fairness, the five social domains the brain is constantly tracking for threat or reward.

David explains why traditional approaches to feedback often do more harm than good. He shares research showing that the most effective shift is teaching people to ask for feedback rather than give it. He also offers a simple principle for managers in hybrid teams who want certainty without micromanaging: clarity on the end point, freedom on the process.

The conversation also turns to AI. David argues that how most organizations are rolling it out creates threats across all five SCARF domains at once. He also warns that heavy reliance on AI may be eroding insight, judgment and even interpersonal skills. And he shares how a handful of organizations, including DBS Bank, are approaching AI as a leadership and change challenge rather than a technology rollout.

The tools may be new, but the brain we bring to work is not. Understanding what drives it may be one of the most practical things HR can do right now.

About Our Guest

Dr. David Rock is the co-founder and director of the NeuroLeadership Institute, a cognitive science consultancy that has advised more than two-thirds of the Fortune 100 and helped more than 20 million people be more effective through brain science. He is the author of Your Brain at Work, Quiet Leadership and Coaching with the Brain in Mind, and his SCARF model has been cited in close to 2,000 research publications. His new book, Good with Humans, is out November 17.

Resources Mentioned

Win a Copy of Good with Humans

Listeners in Canada and the US: post about this episode on LinkedIn and tag future foHRward and/or Naomi Titleman Colla for a chance to win a copy of David’s new book.

Stay Connected with foHRsight

To sign up for our monthly newsletter, foHRsight, click HERE

Follow us on LinkedIn:

Follow us on Instagram


On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Managing Up with Mohit Misra29 Oct 202600:34:37

Your relationship with your boss may be one of the most consequential relationships in your working life. Yet most of us are expected to figure out how to navigate it on our own.

What happens when your boss avoids decisions? Micromanages everything? Makes a call you strongly disagree with? Or simply works in a way that clashes with yours?

In this episode of foHRsight, Naomi Titleman Colla speaks with Mohit Misra about managing up as a skill, and why employees have more agency in the relationship than they may realize.

Mohit introduces six common boss archetypes and his Triple M framework for understanding who you are working with, mapping your own needs against theirs, and making an intentional move rather than relying on assumptions. They also explore how to challenge a boss constructively, what to do when respect begins to erode, and why understanding the pressures your leader is facing can completely change the conversation.

They also look at what AI is doing to the traditional boss-employee power dynamic. When employees and leaders increasingly have access to the same information and tools, hierarchy alone creates less value. Transparency, judgment and honest conversation become even more important.

And for HR leaders in particular, Mohit leaves us with a challenge: are we coaching everyone else to embrace ambiguity while quietly expecting perfection from ourselves?

Resources Referenced

About Our Guest

Mohit Misra is a leadership advisor, coach and author with two decades of experience in senior talent roles at organizations including Novartis, Chemours and Bank of America. He works with CHROs and senior leaders on turning leadership strategy into action and is the author of Coaching Under Three Minutes and the forthcoming Managing Up.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How to Redesign Work Around AI with Tom Mawhinney22 Oct 202600:39:46

Organizations are investing heavily in AI. Licenses are being purchased, usage is being tracked and employees are being encouraged to experiment.

But has the work itself actually changed?

In this episode of foHRsight, Mark Edgar speaks with leadership advisor and author Tom Mawhinney about the gap between adopting AI and genuinely redesigning work around what the technology makes possible.

Tom argues that the biggest opportunity is not simply to automate existing tasks or reduce headcount. It is to reconsider how roles are structured when AI can take on more of the analysis and production, while humans focus more deliberately on judgment, context and prioritization.

That shift raises an important question for HR. If entry-level work has traditionally been where people develop many of those capabilities through experience, how do organizations build them when some of that work disappears?

Mark and Tom explore why HR can play a critical role in answering that question, how to make the financial case for redesign rather than reduction, and why organizations do not need to transform every job at once. Starting with a few roles, testing what works and proving the value may be enough to begin.

Because having AI available across the organization is one thing. Building an organization that works differently because of it is another.

About Our Guest

Tom Mawhinney is a leadership advisor, author and keynote speaker whose work sits at the intersection of leadership, strategy and technology. Drawing on three decades as an executive, board member, founder and advisor, he helps organizations rethink how those three areas need to evolve together as the conditions around work change.

Resources Mentioned

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Leadership Shift AI Cannot Make for Us with Gary Bolles15 Oct 202600:31:10

HR leaders are being asked to help their organizations adapt to AI at extraordinary speed. But what happens when the technology is changing faster than the systems, leadership models and assumptions underneath the way we work?

The opportunity is bigger than adopting better tools.

In this episode of foHRsight, Naomi Titleman Colla speaks with returning guest Gary Bolles about what it takes to navigate continuous change without losing the humans at the centre of it. They explore why traditional command-and-control leadership is increasingly at odds with the kind of adaptive organizations we need, why leaders may need to trade having the answers for asking better questions, and how changing expectations around purpose and motivation are reshaping work.

Gary also introduces the idea of “synchronous rewards,” a more flexible approach to aligning what organizations need with what individual workers value at different points in their lives. And as AI makes greater personalization possible, he offers an important caution for HR: technology can help us scale human systems, but it can just as easily make them less human if we stop applying judgment, context and care.

For HR leaders navigating both the promise and pressure of AI, this conversation offers a useful reframing: the goal is not to automate the old rules of work. It is to build better ones.

About Our Guest

Gary Bolles is the author of The Next Rules of Work and Chair for the Future of Work at Singularity University. With decades of experience spanning Silicon Valley, technology, learning and the future of work, he brings a systems-level perspective to how leaders and organizations can navigate exponential change while keeping people at the centre.

Resources Mentioned

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

HR's Role in AI Enablement with Dessalen Wood08 Oct 202600:38:56

Your organization is investing in AI. People are experimenting, training is happening, productivity tools are everywhere.

But is any of it actually making work better?

That’s the question at the centre of this episode of foHRsight, as Mark Edgar speaks with Dessalen “Dess” Wood about moving beyond AI activity and toward meaningful AI enablement.

Dess argues that the first phase of workplace AI was inevitably messy: organizations were handed transformative technology without a clear playbook for what transformation was supposed to look like. Now, the opportunity is to become much more disciplined.

If AI saves someone five hours a week, what should happen in those five hours? Which capabilities does everyone genuinely need? Who actually needs to become a builder? And which parts of HR work should be automated because nobody particularly values the human delivery, versus the moments where human presence is precisely what makes the experience valuable?

The conversation offers a practical framework for thinking about AI fluency at different levels, why learning should be grounded in the tools and experiences employees actually encounter, and why HR does not need to turn every employee into an AI expert.

Most importantly, it challenges People leaders to get much clearer about the work only humans can add meaningful value to, so they can stop defending work that simply keeps the lights on.

About Our Guest

Dessalen “Dess” Wood is a global Chief People Officer at Syntax, where she has played a key role in advancing AI enablement across the organization. After spending much of her career in retail and service environments before moving into technology, she brings a cross-industry perspective on what actually drives human performance, learning and organizational change.

Resources Referenced

  • Syntax — the global technology company where Dess is Chief People Officer and where much of the AI enablement work discussed in the episode is taking place. syntax.com 
  • Reclaim the Plot: How Leaders Rewrite the Story When AI Rewrites Work by Dr. Kelly Monahan — Mark references Kelly Monahan and her recent work while asking whether AI is actually making organizations better. Reclaim the Plot  
  • Cognitive dissonance — the behavioural concept Dess references when explaining why action can precede attitude change, particularly around mandatory AI learning and adoption. Learn more about cognitive dissonance 
  • Dessalyn Wood on LinkedIn — Dess specifically invites listeners to connect with her there at the end of the episode. 

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram



On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How to Reduce Resistance to AI at Work with Gleb Tsipursky01 Oct 202600:37:30

NOTE: We will be welcoming Dr. Gleb to our community for an interactive webinar November 25th. To go deeper on this episode and take the opportunity to connect with Dr. Gleb live, register here: https://us02web.zoom.us/meeting/register/HfJOZAaIRI6DBXc84CSCSA. Hope to see you there!

Most AI adoption strategies start with tools, training and governance.

But what happens when the real barrier isn’t knowing how to use AI?

Employees may be wondering whether the technology will eventually replace them. Experienced professionals may feel that work they spent years learning to do can suddenly be generated in seconds. Others are already using AI successfully but are reluctant to admit it because they worry it will make them look lazy, less capable or as though they have somehow cheated.

Those aren’t technology problems. They’re human ones.

In this episode of foHRsight, Naomi Titleman is joined by behavioural scientist Dr. Gleb Tsipursky to explore what leaders often miss when trying to drive AI adoption at work.

They unpack three very different forms of resistance: fear and anxiety about job security, threats to professional identity, and the social stigma that can keep productive AI use hidden. Gleb shares practical ways leaders can respond, including starting with the work employees actively want off their plates, modelling AI use openly, creating opportunities to share what is working, and giving people genuine space to experiment.

The conversation also looks at the growing problem of AI-generated “work slop,” why critical thinking becomes more important rather than less important in an AI-enabled workplace, and how psychological safety needs to be paired with accountability and human review.

For HR leaders navigating AI adoption, the challenge is no longer simply choosing the right technology.

It is creating an environment where people can learn how to use it without feeling that doing so puts their job, identity or credibility at risk.

About Our Guest

Dr. Gleb Tsipursky is a behavioural scientist, seven-time bestselling author and author of The Psychology of AI Adoption at Work: From Resistance to Results. His work focuses on how leaders and organizations make better decisions and adapt to changes in the future of work, drawing on extensive research and consulting with organizations navigating AI adoption.

Resources Referenced

  • The Psychology of AI Adoption at Work: From Resistance to Results — Dr. Gleb Tsipursky’s latest book. Georgetown University Press 
  • Free book sample + AI adoption resources — disasteravoidanceexperts.com/aibook 
  • MIT research on GenAI ROI — referenced in the discussion about the majority of AI pilots failing to show ROI. MIT Project NANDA 
  • Harvard Business Review on AI “workslop” — referenced in the discussion about poor-quality AI output creating more work for colleagues. Read the article 
  • Amy Edmondson on psychological safety — referenced in the conversation about balancing experimentation with accountability. Amy Edmondson

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

What AI Could Finally Make Possible for HR with Franco Girimonte24 Sep 202600:36:27

AI is moving quickly into HR, but the most important question may not be how much work it can automate.

It may be what HR chooses to do with the capacity it creates.

In this episode of foHRsight, Mark Edgar speaks with Franco Girimonte about what the next phase of AI means for HR operating models, skills, workforce planning and the role HR needs to play in enterprise AI strategy.

Franco shares research from The Hackett Group estimating that by 2030, 43% to 49% of HR roles or activities could be automated. But rather than seeing that solely as a headcount story, many HR leaders see an opportunity to redirect capacity toward work that has historically been under-resourced: strategic workforce planning, deeper business partnership, better insights and helping employees and leaders adapt to AI.

The conversation also explores why HR and IT increasingly need to lead AI transformation together, why standardized processes matter before organizations can capture the benefits of automation, and how HR roles may shift from producing work to orchestrating work across people and AI agents.
For HR leaders feeling both excited and overwhelmed by AI, this episode offers a useful place to start: not with every possible tool, but with the work your organization needs HR to be capable of next.

About Our Guest

Franco Girimonte is a Principal at The Hackett Group, where he works within HR transformation and brings extensive experience across HR consulting, organization design, operating models, research and benchmarking. His perspective combines hands-on transformation work with a broad view of how organizations across North America and Europe are adapting their HR functions for the future.

Resources Referenced

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram


On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How to Use AI Without Losing the Human Side of Hiring with Jeremy Schifeling17 Sep 202600:34:34

AI is making hiring faster. But is it actually helping organizations make better decisions about people?

Candidates are using AI to write, tailor and scale applications. Employers are using it to screen, evaluate and increasingly interact with those candidates. The result can quickly become an arms race where both sides automate more, trust each other less, and lose sight of what hiring is supposed to uncover in the first place.

In this episode of foHRsight, Naomi Titleman Colla speaks with Jeremy Schifeling about what HR leaders should be paying attention to as AI reshapes recruitment, early-career work and the talent pipeline.

At the centre of the conversation is a simple question: does AI move us closer to people, or further away from them?

They explore why candidates may be using AI differently than employers assume, where automation genuinely creates room for better human connection, why transparency in the hiring process matters, and what organizations risk when short-term efficiency removes the entry-level opportunities that develop future leaders.

They also consider a bigger shift underway in how organizations assess talent. As technical tasks become easier to automate, qualities like initiative, relationship-building, judgment, creativity and the ability to use AI to accomplish meaningful work may become increasingly valuable signals.

For HR and talent leaders, the opportunity isn't simply to add more AI to an old hiring process. It's to question whether the process itself is still measuring what matters.

About Our Guest

Jeremy Schifeling is a former LinkedIn executive, early OpenAI partner and author of three number-one Amazon bestselling career books. Through his work with job seekers, students, career changers and working professionals, he brings a ground-level view of how AI is changing the experience of getting hired and what those changes mean for employers and the future talent pipeline.

Resources Referenced

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Give a Damn with Justin Ricklefs10 Sep 202600:39:08

Most organizations would say they care about their people. The harder question is whether their people can actually feel it.

When work is moving quickly and leaders are navigating pressure, change and new technology, it is easy for care to become something organizations talk about rather than something employees experience. But culture is built in the everyday proof points: the questions leaders ask, the clarity they provide, how they respond when someone is struggling, and whether people feel seen in the first place.

In this episode of foHRsight, Mark Edgar speaks with Justin Ricklefs about why caring can be a genuine competitive advantage and what it takes to turn that idea into action.

Justin shares a practical framework built around curiosity, compassion, clarity and consistency, including why empathy without action only goes so far, why leaders need to ask better questions, and why the strongest culture signals are often much simpler than we think.

The conversation is a useful reminder that you cannot market your way to a healthy culture. Your people experience the organization from the inside, and the stories they tell about that experience become part of the business itself.

About Our Guest

Justin Ricklefs is the founder of strategic brand agency Guild Collective and the author of Give a Damn. His work explores how care, storytelling and human connection shape stronger organizations, brands and leadership cultures.

Links from the Episode

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Low Turnover Can Hide a Retention Problem with Amy Stewart and Ruth Thomas03 Sep 202600:33:32

Your turnover numbers might look reassuring. That doesn’t necessarily mean your people want to stay.

The current labour market has created what PayScale calls a “job-hugging” era: employees are changing jobs less frequently, but economic uncertainty, slow hiring and anxiety about AI may be keeping people in roles they are no longer particularly happy in. As Amy Stewart puts it, some employees are holding onto their jobs “like you’re hugging a cactus.”

That creates a difficult challenge for HR. Low attrition can look like stability while masking disengagement, pay frustration and employees quietly preparing themselves for their next opportunity.

In this episode of foHRsight, Naomi talks with PayScale’s Ruth Thomas and Amy Stewart about what the latest compensation and flight-risk data tells us about where organizations may be vulnerable.

They explore why new hires can sometimes out-earn longer-tenured employees, why perceived pay fairness can matter as much as actual market competitiveness, and why pay transparency makes it increasingly important for organizations to explain not just what people are paid, but why. The conversation also looks at some less obvious signs of flight risk, from employees seeking bigger titles to acquiring certifications and new skills, and why this slower labour market may actually be the right moment to examine job architecture, internal equity and where your retention dollars will matter most.

For HR leaders, the takeaway is simple: don’t wait for resignations to tell you where the risk is.

About Our Guests

Ruth Thomas is PayScale’s Chief Compensation Strategist and SVP of Marketing, with decades of experience studying compensation, labour-market trends and the evolution of rewards strategy. Her perspective helps connect today’s pay pressures with the broader changes reshaping how organizations attract and retain talent.

Amy Stewart is a manager on PayScale’s content and research team and one of the lead authors of its 2026 Flight Risk Report. Her work draws on PayScale’s proprietary compensation data to identify where organizations may be most exposed to attrition and pay-related retention risk.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

If you are looking for more foHRsight, sign up for our monthly foHRsight newsletter. It’s free and includes access to our quarterly white paper. This quarter’s white paper is about Rethinking Entry-Level work in the Age of AI, produced with Dr. Miranda Rodak from Indiana University’s Kelley school of business - an important topic for HR, Leadership and parents, students and society as a whole! https://www.futurefohrward.com/subscribe

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How to Move from Survival Mode to Thriving at Work with Jon Rosemberg27 Aug 202600:39:01

What if someone can look successful on paper and still be operating almost entirely in survival mode?

For HR leaders, that distinction matters. Organizations are moving faster, employees are carrying more, technology keeps accelerating the pace, and HR is often asked to respond with another program, initiative or tool. But what if thriving at work depends on something more fundamental?

In this episode of foHRsight, Naomi Titleman Colla speaks with Jon Rosemberg about the difference between success and thriving, and why agency, meaning and connection are essential to moving out of survival mode. Jon explores what happens to our decision-making when our nervous systems are overloaded, how emotions can become useful information rather than something to suppress, and why slowing down can actually help us respond more effectively when everything feels urgent. 

They also unpack Jon’s AIR framework: Awareness, Inquiry and Reframing, a practical way to create distance from difficult situations, challenge the stories we’re telling ourselves and see more possibilities before deciding what to do next. 

For HR leaders, the conversation ultimately lands somewhere deceptively simple: people need to feel seen, heard and valued. If work has become increasingly transactional, meaningful human connection may be one of the most important conditions HR and leaders can create for people to thrive. 

About Our Guest

Jon Rosenberg is a former operations executive turned advisor, the founding partner of Anthr and author of A Guide to Thriving. His work with founders and CEOs focuses on widening the frame around difficult decisions and helping people reclaim agency, making his perspective particularly relevant for leaders navigating pressure, uncertainty and change. 

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

If you are looking for more foHRsight, sign up for our monthly foHRsight newsletter. It’s free and includes access to our quarterly white paper. This quarter’s white paper is about Rethinking Entry-Level work in the Age of AI, produced with Dr. Miranda Rodak from Indiana University’s Kelley school of business - an important topic for HR, Leadership and parents, students and society as a whole! https://www.futurefohrward.com/subscribe

Support the show

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why CHROs Belong in the Boardroom with Suzan Morno-Wade & Harriet Harty20 Aug 202600:31:42

Boards are making decisions about AI, transformation, succession, culture and growth. But how often does the person with the deepest understanding of the workforce have a seat at the table?

In this episode of foHRsight, Naomi is joined by former CHROs Suzan Morno-Wade and Harriet Harty to explore why HR leaders remain significantly underrepresented on corporate boards, and why that gap matters more as organizations navigate increasingly complex workforce decisions. 

The conversation challenges some persistent assumptions about what CHROs bring to the boardroom. Strong HR leaders aren't simply experts in people programs. They understand organizational performance, leadership capability, succession, culture and enterprise risk. They know how to influence without owning the decision, ask discerning questions and connect talent decisions back to business strategy. 

And as AI reshapes work, that perspective becomes even more important. Technology decisions are also workforce decisions. Suzan and Harriet make the case for HR leaders to position those conversations in the language of strategy, risk, opportunity, financial analysis and measurable business outcomes. 

For CHROs who see board service in their future, there's also a practical message: don't wait until you leave the operating role to start preparing. Building board experience, relationships and a board-ready profile takes time. 

About Our guests

Suzan Morno-Wade is a former CHRO of Xerox whose career has spanned finance, human resources and enterprise leadership. Today, she advises organizations, serves on boards and supports greater representation in the C-suite and boardroom. 

Harriet Harty has held multiple executive HR roles, most recently serving as Chief Administrative Officer at ADT. She now works across advisory, board and executive coaching roles, bringing extensive experience in business transformation, talent and leadership. 

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Great Ideas Get Stuck with Fiona Stevenson13 Aug 202600:39:46

Your organization probably has more good ideas than you realize.

The challenge is what happens next.

Employees learn quickly whether an unconventional suggestion is genuinely welcome, whether failure will be treated as information or incompetence, and whether leadership is open to an outcome it did not already choose. When those answers are unclear, people protect themselves. They offer safer ideas, wait for direction or stop speaking up entirely.

In this episode, Naomi Titleman Colla speaks with Fiona Stevenson about the human dynamics that cause innovation to stall. They explore why fear of taking action can be stronger than the fear of doing nothing, how leaders unintentionally become more rigid when the stakes are high, and why psychological safety must be built into the work rather than treated as a separate culture exercise.
Fiona also shares a practical process for moving from a clearly defined problem to human insight, inspiration, ideas, iteration and implementation. For HR leaders, the conversation offers a clear challenge: examine whether your performance measures, reward systems and everyday leadership behaviours actually support the experimentation your organization says it wants.

Guest Resources

  • Website: fionastevenson.com
  • Open State (with co-founder Alyssa Kerbel): openstate.ca — bringing nervous system regulation, music, and movement into the creative process
  • Kindness at Work: kindnessatwork.com — inaugural Workplace Kindness Awards ceremony in New York City during Kindness Week (November); nominations now open
  • LinkedIn: Connect with Fiona Stevenson

About Our Guest

Fiona Stevenson is CEO and founding partner of the Idea Suite, where she helps organizations turn human insight into commercially viable ideas. With a background in psychology, more than a decade at Procter & Gamble and experience leading hundreds of innovation projects around the world, she brings a deeply human and practical perspective to how ideas move through organizations.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How Leaders Create Resilience Without Burning People Out with Jay Abbasi06 Aug 202600:31:15

When pressure becomes constant, resilience can start to look a lot like suffering in silence.

Employees are told to adapt, stay positive and keep moving, while the conditions driving burnout often remain untouched. For HR leaders, the challenge is not simply helping people manage stress. It is creating workplaces where people can stay clear, connected and capable even when the demands are high.

In this episode, Naomi Titleman Colla speaks with Jay Abbasi about why resilience is not built by asking people to push harder. They explore how safety, focus and meaningful connection shape performance, why people struggle to access their best thinking when they feel threatened, and what emotionally intelligent leadership looks like in practice.

The conversation also offers a practical challenge for leaders: notice what is driving your own behaviour before attempting to understand someone else’s. From regulating before reacting to sharing vulnerability without becoming the victim of the situation, this episode offers grounded ways to lead more effectively under pressure.

About Our Guest

Jay Abbasi is a global keynote and TEDx speaker, coach and former Tesla leader who helps professionals perform under pressure without burning out. After leading national training programs for more than 1,000 Tesla employees, he has coached leaders at organizations including Google, Amazon, TikTok and Wells Fargo.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why AI Adoption Is a Leadership Challenge, Not a Technology Challenge with Paul Gibbons30 Jul 202600:36:16

Most organizations aren't struggling with AI because of the technology. They're struggling because people don't change as quickly as the tools do.

As leaders race to implement AI, many are relying on change management approaches that were designed for a slower, more predictable world. But when change is constant, communication plans and training sessions aren't enough. Real transformation happens when leaders understand how people actually adopt new ways of working.

In this episode, Naomi sits down with organizational change expert and author Paul Gibbons to explore why traditional change management needs an update for the age of AI. Together, they unpack why leadership modelling matters more than ever, how HR can navigate the "double bind" of transforming itself while helping the rest of the organization evolve, and why behavioural science—not technology—is the missing ingredient in successful AI adoption.

Whether you're leading an AI initiative, supporting organizational change, or simply trying to help your people adapt to a rapidly changing workplace, this conversation offers a thoughtful, practical perspective on leading transformation with both confidence and humanity.

About Paul Gibbons

Paul Gibbons is a consultant, speaker, and author focused on change, culture, and AI adoption. He is the creator of the Adaptive Adoption Framework and has authored nine books, including Adopting AI, written for leaders who need a practical strategy. He was ranked among the top five culture change thinkers globally by Global Gurus.

Find Paul:

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

What AI Can't Replace in HR Leadership with Karen Trenton23 Jul 202600:26:07

Every generation of HR leaders faces a transformation that changes how the profession works.

Today, it's AI.

The pressure to move quickly can make it feel like everything is changing overnight. But beneath the new technology, the core of great HR remains remarkably consistent: earning trust, exercising sound judgment, navigating difficult conversations, and helping leaders make better decisions.

In this conversation, retired CHRO Karen Trenton reflects on a career that spanned enormous shifts in technology, leadership and organizational change. She shares what she's most proud of, the career decisions she would make differently, why community matters more than ever, and why emotional intelligence—not technical expertise—is still what separates exceptional HR leaders.

If you've been wondering what skills will matter most in the next decade of HR, this episode offers a thoughtful perspective from someone who's led through decades of transformation.

About Our Guest

Karen Trenton is a retired Chief Human Resources Officer with executive leadership experience across Coca-Cola and Sherritt International. Having led HR through periods of rapid organizational growth, global expansion and technological change, she brings a grounded perspective on leadership, judgment and the enduring human side of HR.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Great Teams Don't Happen by Accident with Alison Coward16 Jul 202600:29:08

Most teams don't have a collaboration problem because they lack talented people.

They have a collaboration problem because they've never really talked about how they work together.

We invest in Slack, Teams, Miro, Notion and countless other tools designed to make collaboration easier. But more tools haven't necessarily made teams better at collaborating. In some cases, they've simply created the illusion that collaboration is happening.

In this episode of foHRsight, Naomi sits down with Alison Coward to explore why great teamwork rarely happens by accident and what it means to intentionally design the way people work together.

They discuss why talented people don't automatically create high-performing teams, why workshops so often fail to create lasting change, and why small, consistent shifts in how teams communicate, align and make decisions can be far more powerful than sweeping culture initiatives.

For HR leaders, there's an important challenge here: stop treating collaboration as something that should happen naturally. Start creating the conditions for it.

About Our guest

Alison Coward is a team culture strategist, workshop facilitator, trainer, and keynote speaker based in London. As founder of Bracket, she partners with ambitious, forward-thinking companies to help them build high-performing team cultures. Her book, Workshop Culture, lays out a practical framework for taking the energy and effectiveness of great workshops and embedding them into how teams work every day.

Connect with Alison

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Creating Workplaces Where Calm Can Thrive with Ashish Singh09 Jul 202600:32:21

We spend so much time helping people perform that we often forget to help them recover.

Today's employees are balancing demanding workloads alongside constant notifications, endless comparison, economic uncertainty and personal pressures that don't disappear when the workday begins. By the time someone reaches a breaking point, the signs have often been there for much longer.

In this episode, Mark Edgar sits down with life and wellness coach Ashish Singh to explore what it really means to build resilience before it's needed. Together, they unpack why calm isn't something we discover after everything settles down, but something we cultivate in the middle of everyday life.

Ashish shares the deeply personal experience that led him from corporate life into coaching after a serious injury forced him to confront anxiety, uncertainty and his own internal dialogue. That journey became the foundation for his work helping others reconnect with what he calls "the steadiness within."

Throughout the conversation, they explore why we can only truly control our thoughts and our actions, how social media has amplified stress through constant comparison, why mindfulness doesn't have to mean lengthy meditation sessions, and what practical tools can help people reset throughout an ordinary workday.

For HR leaders, this conversation offers an important shift in perspective. Rather than waiting until employees are overwhelmed, organizations have an opportunity to normalize simple wellbeing practices that support people every day. Creating healthier workplaces isn't only about responding well during difficult moments. It's about making steadiness part of how work happens in the first place.

Resources

  • Website: thecalmmind.co
  • Instagram: singashish3
  • LinkedIn: Available (handle mentioned in conversation)

About Our Guest

Ashish Singh is a life and wellness coach, author and founder of The Calm Mind. Drawing from his own experience navigating anxiety, injury and major life transitions, he helps individuals and organizations develop practical tools for building emotional resilience, mindfulness and lasting inner steadiness.

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Resilience Habits Every Leader Needs with Dr. MH Pelletier02 Jul 202600:32:59

We often think resilience is something we discover in the hardest moments. But what if it's actually something we build long before we need it?

As work becomes more complex, change accelerates, and cognitive demands continue to rise, many leaders find themselves relying on the same habits that helped them succeed in the past—only to realize they no longer have the capacity they once did. The challenge isn't a lack of capability. It's that resilience is too often treated as an individual trait instead of something we can intentionally strengthen.

In this episode of foHRsight, Naomi Titleman Colla sits down with leadership psychologist and executive coach Dr. Marie-Hélène (MH) Pelletier to explore why resilience isn't about pushing harder or simply "bouncing back." Instead, it's a strategic practice that can be developed by individuals, teams, and organizations alike.

Together, they discuss why high performers often underestimate the demands they're carrying, how cognitive patterns quietly erode decision-making, why resilience should be treated as leadership infrastructure rather than a wellness initiative, and the practical habits leaders can build today to protect their performance before they reach their breaking point.

Whether you're leading an HR function, supporting organizational change, or simply feeling the weight of today's pace of work, this conversation offers a practical and refreshingly human approach to sustaining performance without sacrificing wellbeing.

About Our Guest

Dr. Marie-Hélène (MH) Pelletier is a leadership psychologist, executive coach, keynote speaker, and author of The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health. With more than 20 years of experience working with leaders across industries, she helps organizations build resilience as a strategic capability that strengthens decision-making, leadership, and long-term performance.

Connect with MH:

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Your Purposeful Third Act with Zabeen Hirji25 Jun 202600:38:58

For many leaders, retirement isn't about leaving work. It's about leaving behind an identity.

After decades of building careers, leading teams, and carrying enormous responsibility, the biggest question isn't "What's next?" It's "Who am I without the title?"

In this episode of foHRsight, Naomi Titleman Colla sits down with Zabeen Hirji, former Chief Human Resources Officer at RBC, to explore what she calls the Purposeful Third Act—a new way of thinking about life after executive leadership.

Together, they unpack the emotional transition that comes with stepping away from a long career, why purpose is something we rediscover rather than reinvent, and how organizations are missing an opportunity to better engage experienced leaders. They also discuss the growing importance of intergenerational workplaces, lifelong learning, and why judgment, wisdom, and human connection will become even more valuable in the age of AI.

Whether retirement feels years away or is already on the horizon, this conversation is a thoughtful reminder that your greatest contribution may not be behind you—it may simply take a different shape.

About Our Guest

Zabeen Hirji is a founder, retirement disruptor, executive advisor, and board director. She served as CHRO at Royal Bank of Canada and is now the driving force behind the Purposeful Third Act movement, which helps senior leaders navigate life and work after corporate careers with intention and impact.

  • 🔗 LinkedIn: Zabeen Hirji (follow + subscribe to her newsletter)
  • 🌐 Website: zabeenhirji.com (resources, role models, and P3A tools)

Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Workplace Learning Needs an Existential Reset with Lori Niles-Hofmann18 Jun 202600:33:53

Learning and development has spent decades creating courses, launching platforms, and chasing the next technology trend. But what if the problem isn't the technology at all?

As AI reshapes how people access information, many traditional assumptions about workplace learning are being challenged. Employees no longer need to sit through generic training to find answers. They expect learning to be personalized, contextual, and available exactly when they need it.

In this episode, Lori Niles-Hofmann joins Naomi Titleman Colla to explore why L&D is facing an existential moment, what organizations are getting wrong about skills development, and how AI could fundamentally change the way learning happens at work. Together, they discuss the shift from course creation to intelligent learning ecosystems, why skills management should be treated with the same precision as a supply chain, and how HR leaders can move from order-taking to strategic enablement.

If you're responsible for developing people in an environment where business priorities, technology, and skills requirements are changing faster than ever, this conversation offers a practical and thought-provoking look at what comes next.

Resources & References Mentioned

  • 📘 The Eight Levers of EdTech Transformation by Lori Niles-Hofmann
  • 🌐 8Levers: 8levers.com (note: the "8" is the number, not a "B"!)
  • 🇨🇦 Valence — AI coaching platform, featuring Nadia
  • 🇨🇦 Disco.co — community learning platform (also used by foHRsight+)
  • 📊 Red Thread Research — State of EdTech presentation by Dani Johnson (Learning Technologies, London)
  • 🔬 LearnLM / DeepMind research on human + AI learning outcomes

About Our Guest

Lori Niles-Hofmann is an EdTech strategist, consultant, and author of The Eight Levers of EdTech Transformation. With a career spanning global LMS implementations, instructional design, and organizational learning strategy, Lori brings a rare combination of technical fluency and business acumen to the L&D space. She is the founder of 8Levers and a frequent speaker and writer on the intersection of AI, skills, and workplace learning.

Connect with Lori

  • LinkedIn: search Lori Niles-Hofmann
  • Website: 8levers.com


Stay Connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How to Run Better Meetings, Panels, and Presentations with Anthony Lee11 Jun 202600:31:48

Most presentations fail long before the speaker gets to the “important” part.

Not because the content is wrong.
Because the audience never felt connected in the first place.

In this episode of foHRsight, Naomi Titleman Colla sits down with presentation coach and communication strategist Anthony Lee to explore what makes communication actually land — whether you are moderating a conference panel, leading a board meeting, facilitating a town hall, or simply trying to run a better team meeting.

Together, they unpack:

  • why audience connection matters more than information dumping
  • the communication mistakes most moderators and panelists make
  • how storytelling and emotional connection build trust
  • what high-performing teams do differently in meetings
  • how leaders can think more intentionally about the “voice” they are using
  • and why rehearsal and feedback matter far more than most organizations realize

The conversation goes far beyond public speaking.

At its core, this episode is about conversational leadership — how leaders create clarity, trust, engagement, and momentum through the way they communicate with others.

About Our Guest

Anthony Lee is the founder of Heroic Voice Academy and a communication coach who works with executives, conference speakers, HR leaders, and teams to strengthen audience connection, storytelling, and presentation effectiveness. With a background in engineering and executive leadership coaching, Anthony brings a uniquely practical and human-centered approach to communication.

Connect with him on LinkedIn: https://www.linkedin.com/in/heroicvoice/

Resources Mentioned

Heroic Voice Academy

Presentation, communication, and speaker coaching for leaders, teams, conference speakers, and executives.

  • Website: https://heroicvoice.com

Open Gym Thursdays

Anthony hosts weekly “Open Gym” sessions where participants can practice presentations, receive coaching, and learn communication techniques.

  • Thursdays at 12:00 PM PT
  • Learn more via Anthony’s LinkedIn profile: https://www.linkedin.com/in/heroicvoice/

TEDx Salt Lake City

Anthony credits coaching speakers at TEDx Salt Lake City as a pivotal moment in his journey from engineering leader to presentation coach.

  • https://www.ted.com/tedx/events/12806

Miles Davis – Someday My Prince Will Come

Referenced as an example of how great moderators function like jazz band leaders—setting the tone, creating space for others to shine, and guiding the overall audience experience.

  • https://www.youtube.com/results?search_query=Miles+Davis+Someday+My+Prince+Will+Come

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Leadership Shift From Certainty to Clarity with Rachel Cooke04 Jun 202600:31:49

Most leaders today feel stuck in a constant tug-of-war. Push harder for results and risk burnout or focus too much on engagement and worry performance will suffer.

But what if that tension exists because we are solving the wrong problem?

In this episode of foHRsight, Naomi Titleman Colla sits down with leadership consultant Rachel Cooke to explore a different approach to leadership and work design, one where development, connection, wellbeing, and performance are not competing priorities, but built into the fabric of how work happens every day.

Together, they unpack:

  • why traditional leadership models are breaking down under uncertainty
  • the difference between certainty and clarity
  • how leaders can better harness frontline insight and intelligence
  • why work design matters more than another leadership program
  • how small experiments inside the flow of work can create meaningful cultural change
  • and the opportunity HR has to stop separating “people stuff” from business results

This is a thoughtful and deeply practical conversation for leaders trying to create healthier, more adaptive workplaces without adding more complexity, meetings, or programs.

About Our Guest

Rachel Cooke is the founder of Lead Above Noise, host of the Modern Mentor Podcast, and author of the newsletter Making Work Work Better. With a background spanning organizational psychology, operations leadership, and HR, Rachel helps organizations rethink leadership and work design in ways that strengthen both business performance and human experience.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

We’re Sleepwalking Into an AI Problem28 May 202600:30:53

Everyone is trying to move faster right now. Faster outputs. Faster decisions. Faster adoption of AI.

But somewhere inside that acceleration, many leaders are starting to feel something else too: cognitive overload, constant mental switching, and a growing sense that work is becoming noisier instead of clearer.

In this episode, Mark and Naomi unpack two emerging ideas gaining traction in the AI conversation: “AI brain fry” and “cognitive surrender.” Together, they explore what happens when efficiency becomes the default goal, how over-reliance on AI can quietly erode critical thinking, and why HR leaders need to be paying closer attention to the human experience underneath AI adoption.

This conversation isn’t anti-AI. It’s about intentional AI use.

The discussion explores:

  •  Why productivity pressure may be pushing teams toward unhealthy AI habits 
  •  The difference between learning moments and efficiency moments 
  •  How AI-generated volume can actually increase cognitive fatigue 
  •  Why HR professionals may be especially vulnerable to “brain fry” 
  •  What organizations risk losing when human judgment disappears from the process 
  •  How leaders can create healthier norms around AI use before bad habits calcify 

Most importantly, this episode is a reminder that AI should augment human capability, not replace thoughtful human participation in work.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


 Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why the Enneagram Matters More in the Age of AI with Karl Hebenstreit21 May 202600:40:13

AI is accelerating change faster than most organizations are emotionally prepared for.

Employees are anxious. Leaders are overwhelmed. And many managers are being asked to guide people through uncertainty without ever being taught how to truly understand human behaviour in the first place.

In this episode of the foHRsight podcast, Mark Edgar sits down with organizational psychologist, executive coach, and author Karl Hebenstreit to explore why empathy, emotional intelligence, and self-awareness may become some of the most important leadership capabilities of the AI era.

Together, they unpack:

  • Why AI is creating more fear and pressure at work than many organizations want to admit 
  • The leadership gap created when technical experts become people managers overnight 
  • How unclear expectations quietly damage trust, performance, and culture 
  • Why understanding motivation matters more than personality labels 
  • How the Enneagram can help leaders better navigate teams, conflict, communication, and change 

This conversation is ultimately about something bigger than frameworks or assessments. It’s about building workplaces where people feel understood enough to actually thrive.

About Our Guest

Karl Hebenstreit is an author, speaker, executive coach, and organizational development leader with more than 25 years of experience helping leaders and teams work more effectively together. His work focuses on emotional intelligence, leadership development, and using the Enneagram as a practical framework for building healthier organizations and stronger human connection.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


 Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Age Debt Is the Workplace Crisis No One's Talking About with Dan Pontefract14 May 202600:37:08

Many organizations are planning for AI disruption. Far fewer are planning for demographic disruption.

In this episode of foHRsight, Dan Pontefract joins Naomi Titleman Colla to unpack what he calls “age debt” — the growing organizational risk created when companies ignore longevity, ageism, workforce demographics, and the loss of institutional wisdom.

The conversation challenges the way we think about generational labels at work and asks a bigger question: what happens when organizations become so focused on optimization and speed that they stop valuing experience altogether?

Dan introduces a new framework for thinking about careers through evolving life stages instead of fixed generational identities, and explores why the future of work will require organizations to rethink career paths, knowledge transfer, leadership structures, and workforce wellbeing.

For HR leaders navigating talent shortages, succession concerns, burnout, and constant change, this episode offers a more human and sustainable lens on what future-ready organizations actually need.

About Our Guest

Dan Pontefract is an award-winning author, leadership strategist, keynote speaker, and adjunct professor at the University of Victoria. A former Chief Learning Officer at TELUS, Dan has spent decades helping organizations rethink leadership, learning, culture, and the future of work. His latest book, The Future of Work Is Grey explores the overlooked workforce risks tied to age, longevity, and organizational wisdom.

  •  Website & free assessments: www.thefutureofworkisgrey.com
  • Take the Personal Age Assessment to see how prepared you are for age debt
  • Take the Organizational Age Assessment to benchmark your company

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


 Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why DEI Fails When You Only Focus on Hiring with Celeste Warren07 May 202600:38:04

What if the reason your culture isn’t shifting… isn’t your people?

For many HR leaders, the pressure is familiar. You hire thoughtfully. You invest in development. You talk about inclusion. And yet, something still doesn’t move.

Because the issue isn’t just who is in the organization. It’s what they move through once they’re there.

In this episode, Mark Edgar sits down with Celeste Warren to unpack a more pragmatic, and more demanding, view of diversity, equity and inclusion. One that moves beyond representation and into the systems that shape access, opportunity, and performance.

They explore why so many DEI efforts fail to create real change, how the role of the Chief Diversity Officer has evolved through a decade of volatility, and what it actually takes to build environments where people can thrive.

This is not a conversation about optics or ideology. It’s about how organizations work, who they work for, and what leaders need to redesign if they want performance to be sustainable.

If you’re leading through complexity, trying to balance business outcomes with human realities, this episode will challenge how you think about both.

About Our Guest
Celeste Warren is a former Chief Diversity and Inclusion Officer and global HR leader with decades of experience across complex organizations. She now advises companies on how to embed inclusive and equitable practices into business and people systems. Her work is grounded in both lived experience and deep operational expertise, making her perspective both practical and hard to ignore.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


 Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Starting with AI Is the Wrong Strategy with Kelly Monahan 30 Apr 202600:31:38

What if the problem isn’t that your people aren’t performing… but that your system is broken?

Right now, many organizations are rushing to adopt AI, cutting entry-level roles, and asking more from leaders who are already at capacity. It feels efficient. It looks strategic. But it’s quietly eroding the very foundation of future performance.

In this episode, host Mark Edgar sits down with Kelly Monahan to challenge the way we’re thinking about work, leadership, and AI. They explore why starting with technology is the wrong move, how outdated systems are limiting human potential, and what leaders need to rebuild if they want sustainable performance.

This is a conversation about getting the moment right. Not just implementing AI, but redefining how value is created, how people are developed, and what leadership actually requires now.

If you’re feeling the pressure to “move faster” while sensing something deeper is off, this episode will help you step back and rethink where to start.

About Our Guest

Kelly Monahan is a future of work advisor, researcher, and bestselling author focused on the intersection of human behavior, leadership, and technology. With a background in HR and a PhD in organizational research, she works closely with executives to help them navigate AI-driven transformation while keeping human performance at the center.

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:


 Follow us on Instagram

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Leaders Only See 30 % of Their Culture with Mark Jesty & Dr. Harry Toukalas23 Apr 202600:31:13

What if you could see your organization’s culture like an X-ray?

In this episode, host Naomi Titleman sits down with behavioral scientist Dr. Harry Toukalas and talent strategist Mark Jesty to explore how organizational network analysis is replacing guesswork in HR and what the rise of AI means for human accountability at work.

Because most leaders believe they understand their culture. They’ve run the surveys. They’ve reviewed the data. They’ve built action plans.

But they’re often working from a partial view.

This conversation challenges that assumption by unpacking what sits beneath the surface: the informal networks of trust, influence, and communication that actually determine how work gets done. The parts of culture that don’t show up in surveys or org charts, but shape performance every day.

We explore the gap between what people say and what they do, why hybrid work is quietly eroding cross-team collaboration, and how behavioral data can reveal early signals of disengagement before they become exit interviews.

Most importantly, this episode reframes the role of HR. From interpreting opinions to measuring behavior. From reacting to problems to predicting them.

Because when you can see how culture is forming and spreading in real time, you can finally intervene with precision and credibility.

About Our Guests

Mark Jesty is a talent strategist and advisor who has spent decades helping leaders strengthen performance and leadership inside complex organizations.
Dr. Harry Toukalas is a behavioral scientist and CEO of Swarm, where he combines behavioral science and AI to analyze how decisions, culture, and performance actually form and evolve inside organizations.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, click HERE 

Follow us on LinkedIn:

Follow us on Instagram
 

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

What High Performing Teams Do Differently With Meetings with Rebecca Hinds 16 Apr 202600:34:14

Most leaders know meetings are broken. What’s harder to admit is that we keep reinforcing the system that makes them that way.

Calendars are full. Teams are exhausted. And yet, meetings continue to multiply. Not because they work, but because they signal work.

In this episode, Rebecca Hinds challenges the idea that meetings are just a scheduling problem. She reframes them as a deeper organizational issue rooted in visibility, status, and outdated ways of measuring value.

You’ll hear why meetings often aren’t the root problem, but the most visible symptom. Why hybrid work and AI haven’t fixed collaboration, and in many cases have made it worse. And what it actually looks like to design meetings and workflows with intention, not habit.

For HR leaders, this conversation is a wake-up call. Not just to reduce meetings, but to rethink how work itself is defined, measured, and experienced.

Because if we don’t change it deliberately, AI will simply help us do more of what isn’t working.

About our guest
Rebecca Hinds is a leading expert in organizational behavior who works with companies navigating the challenges of modern work. She founded the Work Innovation Lab at Asana and the Work AI Institute at Glean, where she bridges the gap between academic research and real organizational practice. Her work has been featured in Harvard Business Review, The New York Times, The Wall Street Journal, and more. She is also an instructor for CNBC's Make It Masterclass: How to Use AI to Be More Productive and Successful at Work, and the author of Your Best Meeting Ever.

Key Topics & Timestamps

[~12:50] Check-In: Rebecca's best meeting ever 

[~19:40] Why meetings got worse after the pandemic

[~22:10] Visibility bias: why we equate busyness with value

[~24:45] The WWII sabotage manual 

[~27:00] The $1.4 trillion problem 

[~30:10] Meetings as your most expensive, overlooked product 

[~35:45] "Process is a proxy" 

[~36:00] Where AI helps and where it hurts meetings

[~38:30] The brainstorming debate: to AI or not to AI? 

[~43:40] One tip for HR leaders: where to start

[~45:05] It's okay to cancel 

Resources & Links

  • 📘 Book: Your Best Meeting Ever by Rebecca Hinds
  • 🌐 Website: rebeccahinds.com
  • 🔬 Work AI Institute: workai.institute
  • 💼 LinkedIn: Rebecca Hinds
  • 📺 CNBC Make It Masterclass: How to Use AI to Be More Productive and Successful at Work

Stay connected with foHRsight

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Psychology Behind Hard Conversations with Gustavo Razzetti09 Apr 202600:35:27

What happens when smart, capable teams keep having meetings, but nothing really moves?

In this episode, Gustavo Razzetti joins Naomi Titleman to unpack the hidden cost of the conversations teams avoid. He argues that many workplace breakdowns are not caused by weak strategy or lack of talent, but by “conversational debt” that builds when people stay silent, rush alignment, blame each other, or perform agreement they do not actually feel. 

For HR leaders, this tension is especially familiar. You can invest in engagement, communication, and psychological safety, but still find teams stuck in circular meetings, unresolved friction, and unspoken resentment. This conversation helps name what is really happening underneath those patterns and offers a more useful lens for moving teams forward. 

Gustavo shares why groupthink is often the hardest dysfunction to spot, why silence is not the same as alignment, and why many employees stop speaking up not only because they are afraid, but because they no longer believe it will make a difference. He also introduces the idea of “forward talk” — conversations that address the real issue and focus on the future — and explains what HR leaders can do to build teams that disagree well, commit clearly, and stop carrying avoidable relational and operational drag. 

About our guest
Gustavo Razzetti is a culture design consultant, speaker, and the CEO of Fearless Culture. He has facilitated more than 1,500 workshops with teams at companies including Microsoft, Mars, Merck, Globant, and the Inter-American Development Bank, and his work focuses on helping organizations build healthier, more honest team cultures. 

Connect with foHRsight
To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:

Connect with Gustavo

About Gustavo's Book
📗 Forward Talk by Gustavo Razzetti Available for pre-order now | Publishing May 5th https://www.amazon.com/Forward-Talk-Method-Getting-Unstuck/dp/1646872479

The book includes a Conversational Debt Quiz to help teams identify where alignment, belonging, or collaboration gaps are hitting hardest — plus tools and exercises to start shifting team behavior.

Win a Copy!
Post about this episode and tag Naomi Titleman, Gustavo Razzetti, and/or future foHRward to be eligible to win a copy of Forward Talk.

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

HR as a Signal, Not a Clean Up Crew with Ned Eustace02 Apr 202600:30:30

Something feels off.

A leader who used to be effective is becoming controlling. A team that used to work well together is suddenly tense. Conversations are getting sharper, more personal, more certain.

And yet, the numbers still look fine.

For many HR leaders, this is a familiar and frustrating position. You can feel the shift early, but by the time it’s acknowledged, the conversation has already turned into a performance issue. The system pressure has already been translated into a judgment about the person.

In this episode, Ned Eustace introduces a different way to understand what’s happening underneath those moments. He explains how leadership strain builds under pressure, how organizations unconsciously convert that pressure into capability judgments, and why that shift makes it harder to intervene effectively.

More importantly, this conversation offers a practical way forward. It helps HR leaders slow down that conversion, ask better questions, and create space for a more accurate diagnosis before action is taken.

If you’ve ever had the sense that something was coming before anyone else could see it, this episode will help you trust that signal and know what to do with it.

About our guest
Ned Eustace works with senior leaders navigating sustained pressure in environments of growth, transformation, and integration. His work focuses on how leadership strain shows up early, often before traditional performance signals, and how organizations can respond without defaulting to individual blame. He partners closely with HR and executive teams to help them interpret system signals and intervene with clarity.

To go deeper on this topic: https://hbleaders.com/pressure-gap-leadership-strain

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:

 Follow us on Instagram:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Caregiving Is a Workplace Issue with Raymond Lavine26 Mar 202600:30:56

Caregiving rarely shows up neatly at work.

It shows up as distraction. Exhaustion. Missed capacity. A high performer who suddenly cannot take on one more thing. A manager who is present in the meeting, but mentally somewhere else. And for many organizations, it remains largely invisible until someone burns out, steps back, or leaves.

In this episode, Raymond Levine brings attention to a reality more employers need to take seriously: caregiving is not a niche issue, and it is not only about later life. It affects employees across stages of life, often quietly, and with real consequences for focus, wellbeing, and retention.

For HR leaders, this conversation is a useful reminder that support does not start with having every answer. It starts with recognizing caregiving as part of the human reality employees are already navigating and asking whether your workplace is designed with that in mind.

About Our Guest

Raymond Levine is an extended care benefits advisor and longtime advocate for greater awareness around caregiving and long-term care. His perspective matters here because he focuses closely on a gap many employers still overlook: the practical, emotional, and financial strain caregiving places on working people and their organizations.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:

Follow us on Instagram:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How Leaders Build Teams That Can Actually Adapt with Marianne Bachynski19 Mar 202600:33:07

Work is changing faster than many organizations know how to lead through.

Between AI, constant transformation, and growing complexity, many leaders are still relying on outdated habits: top-down decision-making, poor communication, and the assumption that leadership means having all the answers. The result is often slower execution, lower engagement, and teams that resist change instead of moving through it.

In this episode, Marianne Bachynski shares what it really takes to lead in uncertainty. Drawing on her experience leading large-scale transformation in high-pressure financial and technology environments, she explains why adaptability, clear communication, curiosity, and trust are now essential leadership muscles.

For HR leaders, this conversation is a timely reminder that the biggest barrier to change is rarely the technology itself. It is whether leaders know how to create the kind of culture where people can think, contribute, experiment, and evolve together.

About our guest
Marianne Bachynski is an author, advisor, and former technology executive who combines deep technology expertise with a people-first approach to leadership. Her perspective matters in this conversation because she has spent her career leading transformation in high-pressure environments, giving her a practical and deeply informed view of what leaders need to navigate uncertainty, complexity, and continuous change.

Stay connected with foHRsight
Sign up for our monthly newsletter foHRsight HERE. 

Follow us on LinkedIn:

Follow us on Instagram:

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Real Reason Employees Feel Burned Out at Work with Liane Davey12 Mar 202600:47:00

Work doesn’t feel sustainable right now.

Employees are overwhelmed, leaders are exhausted, and organizations are trying to solve burnout by reducing workload - but what if that’s not the real problem?

In this episode, organizational psychologist Liane Davey introduces the concept of thought load - the cognitive demands, emotional strain, and depleted energy that come from navigating modern work. From endless matrix structures and constant organizational change to meetings that add noise instead of clarity, today’s workplace is quietly draining the mental bandwidth people need to actually perform.

Liane shares practical ideas for leaders trying to restore focus and effectiveness inside their teams: how to stop chasing productivity, eliminate dead work, redesign meetings, and create space for insight in a world full of noise.

For HR leaders especially, this conversation reframes burnout as a systemic design problem, not a personal failing.

About our guest

Liane Davey is an organizational psychologist, keynote speaker, and bestselling author focused on helping teams achieve extraordinary results together. Known as “The Teamwork Doctor,” she works with executive teams and organizations around the world to tackle the messy people challenges that get in the way of performance. Her latest book, Thoughtload, explores why modern work is overwhelming people and what leaders can do about it.

CHANCE TO WIN! We’re giving away a few copies of Liane's book. To enter, all you have to do is post about this episode and tag Naomi Titleman and future foHRward, and we will put you in a draw to win!

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn: Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Disconnection Crisis with Dr. Tracy Brower05 Mar 202600:35:03

Most HR leaders are chasing engagement scores.
Very few are diagnosing loneliness.

If performance feels flatter… if initiative is fading… if teams feel more transactional than connected, this episode explains why.

In this conversation, Dr. Tracy Brower joins Naomi Titleman to unpack a truth many leaders feel but struggle to articulate: connection is not a “nice-to-have.” It is a structural driver of performance, initiative, retention, and fulfillment.

They explore:

  • The early warning signs of workplace disconnection
  • Why proximity still matters in a hybrid world
  • How AI may unintentionally weaken team reliance
  • Social contagion and why energy spreads faster than strategy
  • The difference between dirt roads and superhighways inside your culture
  • What a real “connection infrastructure” looks like

This isn’t about forcing friendships or dragging people back to the office.
 It’s about being deliberate about the human system inside your organization.

Because when people don’t feel seen or needed, they disengage.

And disengagement is expensive.

About our guest

Dr. Tracy Brower is a PhD sociologist and VP of Workplace Insights at Steelcase. She studies connection, community, fulfillment, and the future of work, and is the author of Critical Connections. Her work bridges research and real-world application, helping organizations understand how human dynamics directly influence performance.

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:
Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why HR’s Role Is Expanding in an AI-Driven Organization with Josh Bersin Part 226 Feb 202600:29:55

HR leaders are being asked to modernize faster than their organizations are ready for. New AI tools appear weekly, vendors promise transformation, and the pressure to “do something” keeps mounting. At the same time, most HR teams are still running complex, multi-step processes built for a very different era.

In this episode, Josh Bersin helps cut through the noise by reframing what AI transformation actually looks like inside HR. Rather than chasing dozens of tools or fearing job displacement, he argues that the real work ahead is architectural. Deciding what to build versus buy. Determining which processes matter most. And putting human ownership around data, judgment, and governance so AI can scale responsibly.

You’ll hear why onboarding, learning, feedback, and career development are not isolated workflows, but interconnected systems that AI can finally stitch together if HR leads the design. Josh also explains why organizations that get this right will not reduce HR’s importance, but elevate it.

This conversation is for HR leaders who feel both excited and overwhelmed, and who want a clearer mental model for where to start, what to prioritize, and how to partner with IT without losing their seat at the table.

About our guest
Josh Bersin is a global HR industry analyst, researcher, and founder of The Josh Bersin Company. He has spent decades advising CHROs and executive teams on talent, leadership, and workforce transformation, and is a leading voice on how AI is reshaping the HR function in practice, not theory.

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe 

Follow us on LinkedIn:
Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Super Worker Organization - AI Goes Enterprise with Guest Josh Bersin - Part 119 Feb 202600:25:43

If you’re leading HR right now, it can feel like the ground is moving under your feet. You’re still expected to deliver flawless service, keep costs down, and manage risk, while your CEO quietly expects you to redesign the workforce for an AI era that’s arriving faster than most operating models can handle.

In part one of this conversation with Josh Bersin, we explore a reframe that changes everything: AI isn’t just personal productivity. The real disruption is enterprise-level “super agents” that automate whole sequences of work, and force HR to rethink hiring, talent strategy, and even the idea of “a job” itself.

We also dig into why CHRO tenure may be shrinking, what that signals about expectations on HR leaders, and why “talent density” is becoming a more useful lens than traditional talent management as companies try to scale without simply adding headcount.

About our guest
Josh Bersin is a leading HR and workplace industry analyst and the founder of Bersin by Deloitte (now The Josh Bersin Company). He advises senior executives on HR, talent, and organizational transformation, with a sharp focus on what’s actually changing inside companies as AI moves from experimentation to enterprise reality.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:
Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How High Achievers Get Stuck and What Actually Creates Influence12 Feb 202600:43:27

You can be brilliant, hardworking, and respected — and still feel like you’re running full-speed into an invisible wall. For many senior leaders (especially high-achieving women), the instinct is to push harder: take on more, prove more, hold more. But the higher you go, the more that strategy quietly limits influence, sponsorship, and sustainability.

In this episode, we explore the tension HR leaders see every day: individuals are trying to thrive inside systems that weren’t designed for them — and organizations keep investing in “fixes” that don’t address the real blockers. Carolyn Lawrence and Jennifer Laidlaw unpack why burnout is often a signal your mind is in survival mode, how “resisting the system” can unintentionally keep inequity in place, and what it looks like when inner leadership shifts meet system-level redesign.

About our guests
Carolyn Lawrence partners with organizations to redesign systems so they stop reinforcing outdated patterns — removing invisible barriers so talent can thrive without overperforming for legitimacy. 

Jennifer Laidlaw is an executive coach focused on the inner transformation required of modern leaders, helping them achieve breakthrough results sustainably with strong teams and thriving culture.

Stay connected with foHRsight
To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn: Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Thriving with Anxiety — Dr. David Rosmarin on Turning Fear into Fuel05 Feb 202600:29:27

Success in HR often comes with a hidden job: absorbing everyone else’s anxiety. You’re expected to soothe, steady, and “make it okay”, even when what people are feeling is a normal response to real pressure and uncertainty.

In this episode, clinical psychologist Dr. David Rosmarin offers a practical reframe: not all anxiety is the same. Some anxiety does require professional support, but much of what shows up at work is an emotional signal, not a diagnosis. When leaders learn to recognize what anxiety is communicating, they can stop playing whack-a-mole with stress, build healthier trust on teams, and create a culture that performs without pretending certainty exists.

You’ll also hear David’s simple four-step process to work with anxiety constructively, identifying what’s underneath it, sharing it in a way that builds connection, embracing it as resilience-building, and letting go of what can’t be controlled.

About our guest

Dr. David Rosmarin is a clinical psychologist, author, and Associate at Harvard Medical School, and the founder of the Center for Anxiety. His work focuses on helping people rethink anxiety not only as something to treat clinically when needed, but as a normal human experience that can be used to thrive — a perspective especially relevant in today’s high-pressure workplaces.

Resources Mentioned

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:

Mark Edgar – www.linkedin.com/in/markedgarhr/

Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/

future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Why Entry-Level Jobs Need to Change, Not Disappear with Miranda Rodak29 Jan 202600:47:15

Entry-level roles are being labeled “obsolete.” But what if the real issue isn’t AI — it’s how we’ve designed early-career work for decades?

In this episode of foHRsight, we explore why entry-level jobs aren’t going away, but passive, low-agency roles are. As AI takes over routine execution, new hires are being asked to show judgment, critical thinking, and maturity much earlier than before — often without the support or learning pathways to succeed.

Dr. Miranda Rodak joins us to unpack what this shift means for HR leaders, educators, and people managers who are responsible for building sustainable talent pipelines. Together, we examine why over-automation undermines learning, how “effortful learning” is being squeezed out by efficiency, and what organizations must redesign if they want AI to augment people instead of eroding capability.

This conversation challenges a dangerous narrative — and offers a more hopeful, practical path forward for early-career development in an AI-enabled workplace.

About our guest

Dr. Miranda Rodak is a professor at Indiana University’s Kelley School of Business and Associate Director of the Communication Professional and Computer Skills Program. She brings a rare perspective at the intersection of education, communication, and AI-enabled work, helping organizations and universities rethink how humans learn, think, and lead alongside technology.

Stay connected with foHRsight

To sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribe

Follow us on LinkedIn:
Mark Edgar – www.linkedin.com/in/markedgarhr/
Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/
future foHRward – www.linkedin.com/company/future-fohrward/

Follow us on Instagram: www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

How AI is Transforming Frontline Staffing and Workforce Management with James Terry22 Jan 202600:39:40

James Terry shares how Indeed Flex is revolutionizing frontline staffing through AI-powered solutions, enabling 24/7 candidate interviews, same-day pay, and unprecedented workforce flexibility for hourly workers.

Topics Covered:

AI-Powered Recruitment:

  • 24/7 AI interviews eliminate scheduling friction
  • Recruiters now review 80+ interviews daily vs. conducting 7-12 manually
  • Human oversight ensures quality and catches misuse

Operational Efficiency:

  • One-click staffing requests distributed automatically via AI
  • Data analysis identifies turnover root causes (overtime policies, transportation issues)
  • HR teams transitioning from admin roles to strategic business partners

Worker Experience:

  • 50%+ of sub-$20/hour workers juggle multiple jobs
  • Platform enables seamless multi-assignment management
  • Same-day pay provides financial flexibility for emergencies

Future Vision:

  • Consumer-grade flexibility becoming workforce standard
  • Simplified interfaces replacing complex dashboards
  • Technology enabling location and schedule flexibility

Don’t forget …

To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.

Follow us on LinkedIn:

And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Unlocking Human Potential with AI: Insights from “The AI Guy” Vaseem bAIg15 Jan 202600:34:19

This episode, Naomi was joined by Vaseem bAIg, otherwise known as “The AI Guy”, whose passion is making artificial intelligence accessible for everyone. Vaseem brings a wealth of experience in helping people and organizations navigate the world of AI, and he’s all about empowering you to make the most of these emerging technologies.


What We Talked About:


  • Getting Started with AI: Vaseem shared some practical tips for beginners, including the importance of having a structured approach to prompting. He talked about starter templates that really help you get the conversation going with AI tools.
  • Discovering Yourself through AI: One of Vaseem’s favourite insights is how interacting with AI can actually reflect your own personality and communication style. It’s a bit like holding up a mirror—sometimes you learn as much about yourself as you do about technology!
  • Bringing AI to Work: We explored how organizations can implement AI strategies, with stories from trade shows and real-world examples. Vaseem’s frameworks make it easier to get everyone on board and spark meaningful change.
  • Workshops that Work: Vaseem is big on hands-on learning, so he shared some approaches for running effective AI adoption workshops. His materials and guides help teams build confidence and get results.


Key Takeaways:

  • Structured prompting is your best friend when starting out with AI—it helps you get reliable results and builds your skills.
  • Your conversations with AI can shed light on your own habits and strengths, so it’s a great tool for personal growth.
  • Organizations succeed with AI when they use clear frameworks and practical support, like those Vaseem uses in his consulting and workshops.


Blog posts: https://www.vaseemtheaiguy.com/ai-blog


You can learn more about the work Vaseem does here:


https://www.vaseemtheaiguy.com


And follow him on LinkedIn here:


https://www.linkedin.com/in/vaseemtheaiguy


Don’t forget …


To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Breaking Barriers to Parenthood: How Jackie Hanson and Sprout Family Are Transforming Fertility Support at Work08 Jan 202600:30:28

Jackie Hanson is CEO and Co-founder of Sprout Family, Canada's first end-to-end family building platform launched in 2024. Jackie was inspiried to build her mission based company following the experience of her own parents who went through IVF. 


Having itnessed firsthand how fragmented and overwhelming the fertility space is, the mission of Sprout is to improve access to parenthood and support employees through challenging fertility journeys.


Current Industry Challenges

Rising Infertility Rates driven by:

  • Later childbearing (average first-time mother age now almost 32)
  • Same-sex couples forming families requiring donors/surrogacy
  • Cost of living delays (student debt, housing costs)
  • Legal frameworks haven't kept pace with demand


Workplace Impact Statistics

  • 40% delay treatment due to financial reasons
  • Average fertility patient spends 160+ hours navigating care
  • 72% would stay longer at companies offering fertility benefits
  • Average IVF round costs $25,000+ ($5K drugs, $18-20K treatment)


Current Canadian Coverage Landscape

  • 45% of employers offer fertility drug coverage (average $3,000)
  • Less than 5% offer comprehensive coverage (treatments, preservation, surrogacy, adoption)
  • US comparison: 50%+ offer $30-100K lifetime coverage


Three-Pillar Support Framework

  1. Financial Assistance: Comprehensive coverage beyond just drugs
  2. Digital Health & Navigation: Nurse support, provider network, virtual care
  3. Leadership Culture: Creating safe spaces for employees to share needs


Business Case for Employers

  • Retention: Replacing employee costs 1.5-2x their salary
  • Productivity: Reduces distraction and unplanned time off
  • Equity: Addresses barriers affecting women and LGBTQ+ individuals disproportionately


Future Vision

  • Macro: More employer coverage creates demand, potentially driving down costs and expanding clinic infrastructure
  • Sprout: Expanding to full family wellness platform (pregnancy, postpartum, parental leave, hormonal health)


Contact Information

  • Website: www.sproutfamily.ca
  • Signup for their newsletter signup available on website
  • LinkedIn: 


Sprout - https://www.linkedin.com/company/sproutfamily/


Jackie - https://www.linkedin.com/in/jackie-hanson/


Don’t forget …


To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

2025 Year-End Reflections & Future Foresight: Navigating Trust and AI in HR01 Jan 202600:28:31

It’s New Years Day so perfect timing for this week’s episode to drop as co-hosts Mark and Naomi catch-up on their reflections on 2025 and predictions for 2026.


Key discussion topics include:


2025 Insights:

  • Macro trends continued from previous year with advancement in all categories
  • Erosion of trust worsened due to AI-related misinformation and deep fraud
  • AI advanced significantly beyond initial expectations
  • Increased nationalism and tariffs impacted global businesses
  • Return-to-office mandates generated headlines vs. reality
  • HR and IT functions began merging into "HI" ☺


Major Disappointments:

  • CHRO role perceived as declining in C-suite value
  • DEI initiatives faced significant backlash, making the topic difficult to discuss
  • Return-to-office policies became overly restrictive, reverting to pre-2005 monitoring practices


Proud Moments:

  • Approaching 10th anniversary in 2026
  • Celebrated 150th podcast episode
  • Successful collaborations, particularly "The Complete Leader" with Vanessa Chehlawi
  • Community growth and strategic newsletter changes


2026 Hopes:

  • Reduce divisiveness and find common ground
  • Address entry-level job concerns related to AI
  • Support the "tool belt generation" choosing trades over traditional academic paths
  • HR operating model evolution with creative solutions
  • AI integration becoming seamless in daily tools


We’re excited for many more episodes and guests in 2026!


Don’t forget …


To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Unlocking High Potential: How Top Talent Thrives—and What Holds Them Back Insights from Glain Roberts-McCabe on Engaging and Leading High Performers25 Dec 202500:43:14

This episode features Naomi Titleman meeting with Glain Roberts-McCabe, Founder & President of The Roundtable Inc.  

They dive deep into high-potential talent research, exploring what engages top performers and what causes them to burn out. This episode features insights from Roundtable's latest research on high-potential leaders.

Key discussion topics include:

Defining High Potentials:

  • Balance between driving results and maintaining cultural alignment
  • Core motivational drivers: helping others, excelling, adaptability
  • Behavioral expectations vs. underlying motivational energy


What Engages High Potentials:

  • Clarity: Clear priorities and understanding of goals
  • Transparency: Honest career conversations and realistic expectations 
  • Quality career discussions: Beyond linear promotion paths
  • Cross-functional opportunities:Leveraging adaptive strengths across organization


Major Barriers & Burnout Risks:

  • Firefighting mode: 45% of respondents stuck in reactive work
  • Unclear priorities: Moving goalposts without context
  • Resource constraints: Ambitious targets without adequate support
  • Development crowding: Operational demands overshadowing growth opportunities


Evolving Leadership Requirements:

  • Strategic thinking: Increased emphasis on forward-thinking capabilities
  • Technical depth: Leaders need subject matter expertise, not just general management


Cooperation: Willingness to trade individual agendas for organizational benefit


You can learn more about the research here:

https://goroundtable.com/the-2026-roundtable-report-on-high-potential-leaders/


And follow Glain on LinkedIn here:

https://www.linkedin.com/in/glain/


Don’t forget …


To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Managing Your Emotions with Guest Greg Stewart18 Dec 202500:38:41

This episode of features Mark Edgar interviewing Greg Stewart, a counselor, executive coach, and consultant at Becoming More. Greg is the author of books on harnessing negative emotions.

Greg shares his path from ministry to counseling to organizational development, personal experience with emotional challenges that inspired the work and how he uses his combination of counseling, coaching, and consulting to support clients.

He shares insights on the current challenges at work and introduces his I³ (IQ) Model:

  • Information: Gather complete information before forming opinions
  • Interpretation: Consider multiple perspectives and challenge assumptions
  • Intensity: Manage emotional energy appropriately


You can learn more about Greg’s work here:

https://www.becomingmore.com


Don’t forget …

To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:

And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Supporting Women Through Life Transitions with Guests Maturn11 Dec 202500:32:43

This week podcast co-host Mark Edgar connects with the co-founders of Maturn, Jen Murtagh and Sonja Baikogli Foley to talk about the incredible work they do to support women through life-stage transitions at work including fertility, maternity leave, motherhood, and perimenopause/menopause.

They share their inspiration behind Maturn and talk about the common barriers to supporting women at work and how HR leaders can support better conversations at work.

You can follow Maturn on LinkedIn here:

https://www.linkedin.com/company/maturn/


And find out more at their website:

https://maturn.com


Don’t forget …To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:

And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

The Wisdom of Ignorance with Guest Alan Gregerman04 Dec 202500:40:13

In this week’s episode, Mark Edgar connects with author and business consultant Alan Gregerman who shares insights from his latest book “The Wisdom of Ignorance”. Alan provides his perspective on the dynamic world of work and what organizations should be doing to prepare their people to identify new and innovative approaches.

He shares the six skills tied to “not knowing” that can be used to help navigate uncertainty and create breakthroughs. They include being purposeful, curiosity, humility, respect, being future focused and being paranoid!

You can learn more about Alan’s work here:

https://alangregerman.com/about-alan/


And you can follow her on LinkedIn here:

https://www.linkedin.com/in/alan-gregerman-a33b236/


Don’t forget …


To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

Celebrating 150 Episodes with Our Friends Anna Petosa & Greg Smith27 Nov 202500:39:20

Mark and Naomi celebrate their 150th episode milestone by hosting two special guests: Anna Petosa from Rock Paper People and Greg Smith the author of Safe Brave Places. The conversation covers their HR career journeys, current challenges in the profession, and the importance of community support.

Greg and Anna recently relaunched their podcast, Safe Brave Stories focusing on creating environments that are both psychologically safe and challenging, encouraging growth through shared stories and practical insights.

You can learn more about their work on LinkedIn:

https://www.linkedin.com/in/anna-petosa/

https://www.linkedin.com/in/greg-smith-he-him-a8774410/

https://www.linkedin.com/company/safe-brave-spaces/


Don’t forget …

To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.


Follow us on LinkedIn:


And on Instagram - www.instagram.com/futurefohrward/

On November 12th future foHRward will be celebrating our 10-year anniversary and 200th podcast episode in person in Toronto and you’re invited! More information and registration can be found at this link. Hope to see you there!

Support the show

© My Podcast Data · Projet indépendant · Données issues d'Apple & Spotify