Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. This episode originally aired on April 3, 2023.

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This is an episode of a podcast we think you'll love, The Anxious Achiever. Sanyin Siang is an advisor, coach, and adjunct professor at Duke University where she leads the Fuqua/Coach K Leadership and Ethics Center or COLE. She’s also someone who believes in being your own best friend, and that starts with the self-talk we have going on in our heads all day long. In this episode, she walks The Anxious Achiever host Morra Aarons-Mele through her superpowers framework, her own quest to find her strengths, and how high-achievers can zero in on our gifts instead of what we need to improve.

You can find more The Anxious Achiever wherever you're listening to this.

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Is kindness (and a little math) all it takes to save a company? James Rhee, professor of entrepreneurship, author, and impact investor, believes the answer is yes. This week he joins Anne and Frances to share lessons from his remarkable turnaround of Ashley Stewart — a retail company primarily serving Black, moderate income, plus size women — as a Korean American private equity investor who had never been a CEO before. Learn how deep respect for your employees can lead you to unprecedented success.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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You’ve done the hard work to turn your ambitious vision into a viable organization. Now how do you thrive and expand? Listener Nate Johnson is the founder of FreeWriters, a fast-growing organization that provides mindful writing opportunities to inmates in Minnesota county jails. This week, he asks Anne and Frances to help him position FreeWriters for an even bigger impact. The three get real about the resources you need to scale, the role of a visionary in any business model, and what to do as a leader when you feel stuck.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Orlando Ashford is the superstar Chief People Officer for Fanatics, the fast-growing digital sports platform that does everything from sell licensed merchandise to host iGaming and special events. Orlando comes to Anne and Frances to ask how to unify his complex organization’s culture. The three break down how to craft a convincing message to freedom lovers, why putting on different hats is a mission-critical leadership skill, and the kind of alignment that drives real progress.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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The evidence is clear that hybrid work is good for both people and organizations. So why are companies as big as Amazon now asking employees to come into the office all five days of the work week? Could “magical hallway conversations” actually make teams better — or is this a leadership play based on nostalgia and wishful thinking? In this provocative Unsolicited Advice segment, Anne and Frances debate what Amazon’s new return-to-office mandate means for the company’s future.

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Can you make yourself happier at work? Dr. Laurie Santos is a cognitive scientist and psychology professor at Yale University, where she teaches a wildly popular course about the science of happiness, and host of the breakout podcast The Happiness Lab. She joins Anne and Frances to discuss the concept of time famine, why you need a best friend at work, and where your employer is responsible for your wellbeing. Their conversation will show you how to turn your workplace into your happy place.

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Looking for a job can be frustrating and exhausting. Unsolicited Advice is back and this time Anne and Frances are helping YOU find work you actually want to do. They share useful tips and tricks for anyone facing today's daunting job market — from navigating rejection burnout to standing out in interviews. They also give employers advice you didn’t ask for on how to find great candidates who will elevate your team.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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This week, Anne and Frances are back in the hot seat to help a listener tackle a common workplace problem: having less influence than we think we deserve. But how can you get more people to listen to your ideas? And figure out what’s getting in the way? Their advice offers valuable insights for anyone feeling stuck in their career – and gives you tools and inspiration to ask for what you need in your own workplace. 

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Do you brush your teeth before or after you take a shower? It’s a question author and Harvard Business School professor Mike Norton has asked countless people in his research to find out how intentional, repetitive actions – also known as rituals – create outsized meaning and purpose in our lives. Mike, Anne, and Frances discuss how rituals deeply inform our relationships, work lives, and views of the world while sharing a few of their own special rituals.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts 

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To be human is to fail — period. And not just to fail once, but to fail a lot. As the author Samuel Beckett said: “Fail again. Fail better.” Why are we, and so many others, so deeply concerned by failure? And if it’s something we all do so often, why are we so afraid of it — especially those of us here in win-at-all-costs America? This is an episode of Fail Better with David Duchovny, from Lemonada Media.

Join host David Duchovny as he sits down with actor and comedian Kumail Nanjiani as they share Kumail’s recently found new ways of approaching his life, relationship and career with more presence and joy, rather than stressing about the outcome. Listen to new episodes of Fail Better wherever you get your podcasts.

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We are back! To kick off the season, Anne and Frances provide some simple but impactful insights that can help you be the best leader you can be. They describe a powerful framework for creating the conditions for other people’s success by setting high standards and devotion. Frances shares the right and wrong ways she’s been a leader for her students, and Anne contemplates the impact of a growth mindset when it comes to leadership, parenting, and love.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts 

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David and his brother have co-founded a non-profit helping Black youth in Miami… but David still has a full-time job. Wanting to turn his passion project into paid, full-time work, David asks Anne and Frances how he can grow his organization without losing his energy. After, Anne and Frances share strategies for fundraising and approaching non-profit work like an entrepreneur. This episode was originally released on April 17, 2023.

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Moving fast is essential for companies to do well, especially if they're just starting out, but so making thoughtful, informed decisions. This week, Anne and Frances talk to the head of strategy at a small food startup to help her navigate how to balance thinking things through with and making quick decisions required of her. Anne and Frances help discover how reframing this issue from one of speed to one of trust allows for max productivity in the listener's decision-making processes. 

Brand new episodes of Fixable will be back next week!

If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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On Fixable, we're always trying to help listeners solve problems in the best way possible, but holding yourself to impossibly high standards is the other side of the coin that can make solving any work problem miserable. We’re sharing an episode of The Happiness Lab, hosted by Dr. Laurie Santos where she hears from researcher Thomas Curran about a worrying growth in perfectionism in society, and asks "recovering perfectionist" Jordana Confino how to tackle the nagging voice in your head telling you to always psh yourself and work harder. 

Yale professor Dr. Laurie Santos has studied the science of happiness and found that many of us do the exact opposite of what will truly make our lives better. Each week, she will take you through the latest scientific research and share some surprising and inspiring stories that will change the way you think about happiness on The Happiness Lab.

We'll be back soon with more episodes from Fixable! If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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Today is all about work-life balance, how to raise capital for your business, and what makes a good vs. bad entrepreneur. In this episode of The Prof G Pod with friend of Fixable and best-selling author, professor, and entrepreneur Scott Galloway, we hear from a college student who is about to graduate and wondering whether he’s cut out for entrepreneurship. Then, Scott shares the trials and tribulations of getting funding for his businesses. Finally, we hear why Scott is against the idea of balance. 

You can get more Scott and The Prof G Pod wherever you get your podcasts.

We'll be back with more Fixable soon!  If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem or email fixable@ted.com

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AI is disrupting the ways we work so this week, we bring you a TED Talks Daily episode that we think will bring you a fresh perspective. Tune in for a TED Talk exploring the introduction of AI into the workforce and what embracing technological progress means for the people who could be replaced. 

This talk is from another podcast in the TED Audio Collective, TED Talks Daily. It's a show that gives you the latest TED talks in audio every week day to ignite your curiosity and learn something new. You can listen to TED Talks Daily wherever you get your podcasts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Sometimes the best way to fix a work problem is by taking a vacation. Yet, people tend to not use all their paid time off. This week, we have an episode of WorkLife for you that explores why vacation and actual rest time on the weekends can help you be your most productive and happiest self at work. Host Adam Grant examines the evidence on recovery and burnout, and might help you learn to turn on do not disturb.

WorkLife is another podcast from the TED Audio Collective where organizational psychologist Adam Grant takes you inside the minds of some of the world' most unusual professionals to discover the keys to a better work life. These insightful conversations will make you never see your job the same way again. Find WorkLife wherever you get your podcasts.

Available transcripts for WorkLife can be found at go.ted.com/WLtranscripts

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How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.

This is an episode of Think Fast, Talk Smart from Stanford Graduate School of Business. Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.

In this episode, Frances joins Matt to share advice on how to simplify complex ideas and communicate them effectively and why simple communication is the key to moving others to action. Listen to new episodes of Think Fast, Talk Smart every Tuesday wherever you get your podcasts.

You can find show notes for this episode here:  https://link.chtbl.com/C8M79KA_?sid=fixable 

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This is an episode of Design Matters featuring Fixable hosts Anne Morriss and Frances Frei. You'll receive a deep dive into the lives of them both, learning how they became the influential leaders they are today, as well as their process writing their new book, Move Fast and Fix Things. 

Design Matters with Debbie Millman is one of the world's very first podcasts. Broadcasting independently for over 15 years, the show is about how incredibly creative people design the arc of their lives. Find Design Matters wherever you get your podcasts.

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Here on Fixable, we've addressed countless tough problems people face at work. One of the toughest problems companies deal with is when leaders don't see eye to eye. We know you enjoyed our previous episode about OpenAI, so we thought we'd share more insight into how the company behind ChatGPT went about solving their leadership problem on this episode from The TED AI Show, a new podcast from the TED Audio Collective. Former board member and AI policy expert Helen Toner joins host Bilawal Sidhu to discuss the existing knowledge gaps and conflicting interests between those who are in charge of making the latest technology – and those who create our policies at the government level.

The TED AI Show helps you decipher what’s just hype and what's about to fundamentally change our world when it comes to AI. Creative technologist Bilawal Sidhu talks with the world’s leading experts, artists, journalists, and more to explore the thrilling, sometimes terrifying, future ahead. Listen to the TED AI Show wherever you get your podcasts.

For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts. 

Fixable will be back soon with more episodes!

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If you listen to Fixable, then maybe you've sometime wished someone would just help you figure out your life. John Paul Brammer’s job is to do exactly that – he’s the writer behind the hit advice column Hola Papi. Today, in an episode from another podcast in the TED Audio Collective, How to Be a Better Human, John talks about how he's helped all kinds of people on topics big and small. John reveals what constitutes good advice, why a lot of problems have similar solutions, and shares what we can do to get ourselves out of our trickiest situations.

How to Be A Better Human isn’t your average self improvement podcast. Each week join comedian Chris Duffy in conversation with guests and past TED speakers as they uncover sharp insights and give clear takeaways on new ways to improve ourselves -- and show up for one another.  Get more How to Be A Better Human wherever you get your podcasts.

For the full text transcript, visit go.ted.com/BHTranscripts     

Fixable will be back soon with more episodes!

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This is an episode of another podcast we think you'll enjoy, A Slight Change of Plans, hosted by former TED Speaker Dr. Maya Shankar.

Brené Brown is a bestselling author and social scientist known for her work on complex emotions like shame and vulnerability. She opens up to Maya about the evolution of some of her most important identities: big sister, recovering perfectionist, and reluctant public figure. She also shares how COVID affected her marriage, her struggles with social media, and how she's redefining ambition.

Fixable will be back with new episodes soon!

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What to do when your boss is your father-in-law, your colleague is your cousin, and your business partner is also your life partner? In the last episode of the season, Anne and Frances help a frustrated listener discover new ways to help her family business bounce back. She struggles to innovate when disagreements with her colleagues — who also happen to be her in-laws — repeatedly undermine progress. Together, they explore how to navigate personal relationships in business and how brave communication can help you overcome organizational stalemates.

What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show next season.

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Whether it's a hiccup at your job or a systemic issue that affects everyone you know, we've all encountered obstacles that just seem impossible to overcome. This week, Anne and Frances are joined by Master Fixer, journalist, and Revisionist History host Malcolm Gladwell, who shares his experience tackling big, complex challenges -- from rethinking homelessness in America to dysfunction in college ranking systems. Malcolm also shares how storytelling can change minds and why the people most optimistic about a problem are often the ones who are closest to it.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Experience is not always seen as an asset in a world that equates innovation and youth, particularly in fast-moving industries like tech and art. How do you convince others that your work still matters…now more than ever? This week, Anne and Frances help digital artist and TED Fellow Julie Freeman break free from her own story about aging and relevance.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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This week, we wanted to give you a chance to check out another amazing show from the TED Audio Collective, The TED AI Show – a podcast meant to guide us through the mystifying world of artificial intelligence. We heard you when you said you enjoyed our AI episode with A.J. Jacobs – so we think this is going to be right up your alley. Our host and creative technologist, Bilawal Sidhu, sits down with Sam Gregory, a human rights activist and technologist, to discuss how we’re going to seize the opportunities and solve the problems that the newest technologies are bringing to our world. We’ll be back next week with more Fixable, and you can catch The TED AI show wherever you get your podcasts. 

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It happens all the time - new leaders come in and make big changes. So how do we adapt to new styles and strategies? And protect the things we don’t want to change? This week, Anne and Frances help a senior executive build a more resilient future for his organization. Our listener leaves with a plan of action that is relevant for anyone who wants to leave a legacy they’re proud of.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at go.ted.com/fixabletranscripts. 

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Starbucks’ stock price dropped sharply after the company reported a significant slowdown in visits to its stores in both the U.S. and China, its two biggest markets. Sales and profits are also not going in the right direction. Everybody seems to be worked up about company performance, especially former chairman and CEO Howard Schultz. Anne and Frances spill the tea (er, coffee) on how Starbucks and its leadership can revamp their strategy. Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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In a new Quick Fixes segment, Anne and Frances swiftly tackle the work problems of not one but two listeners, delivering relatable advice for both hard-working professionals in under 20 minutes. One listener struggles with how to quit gracefully, and another is challenged by their team’s slow pace. Both issues require a shift in perspective to understand how other people experience us in the workplace. Anne and Frances have some actionable advice to help you do that and more in this week’s episode.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Listen to Fixable’s first live show at TED2024! Anne and Frances sat down with NYU professor, entrepreneur, best-selling author and celebrity podcaster Scott “Prof G” Galloway for a fascinating conversation on loneliness, resilience, inclusion in the workplace, raising healthy boys and what it takes to be personally and financially successful. Stick around to the end to hear how Scott learned to cry and moving answers from an unexpectedly emotional audience Q+A.

To hear more from Scott, check out his TED Talk recorded the same day at go.ted.com/scottgalloway24.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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What do you do when there’s too much work but not enough people to do it? Bring in some support! This week, Anne and Frances talk to a listener whose expert sales team can no longer keep up with everything the company offers. Together, Anne and Frances outline ways to simplify work for a stressed out team—including the use of AI to reduce complexity and increase capacity. They also offer advice for any leader moving through a shift as radical as introducing AI into the workflow.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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This is an episode of The TED Interview, another podcast from the TED Audio Collective, that we think you'll enjoy.

To get a free copy of the Infectious Generosity book, visit ted.com/generosity

Bill Gates, the founder of Microsoft and the co-chair of the Bill & Melinda Gates Foundation, is one of the top ten richest people in the world. But since 2008, he has traded his day-to-day role with Microsoft to focus full-time on his foundation's work to expand opportunity around the world. Chris interviews Bill about his philanthropy philosophy and digs into the opportunities and challenges that face one of the largest private charitable foundations in the world. The two also discuss The Giving Pledge, the movement Bill co-founded with Warren Buffet, which encourages wealthy individuals to commit the majority of their wealth to charitable causes within their lifetimes. Chris and Bill examine the importance of solving the world’s most pressing problems efficiently, talk about why meaningful change requires scale, and compare notes on how to best encourage collective excitement about giving back.

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Bullies can’t bully alone – they need other people to participate in their campaigns to shame, discredit, and exclude their targets. This means that we often have more power than we realize to stop bullying in the workplace. In Part 2 of Anne and Frances’s conversation with Master Fixer and social psychologist Amy Cuddy, they explore smart, simple actions all of us can take to prevent bullying and shut it down in its earliest stages. If you haven’t listened to Part 1 of this interview, make sure to first check out the previous episode, “How to spot a bully in the workplace.”

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcript for Fixable are available at go.ted.com/fixablescripts

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DEI efforts are focused on giving everyone in the workplace a fair shot at success – and better positioning organizations to excel at what they do. So why is DEI work under attack? And what are some practical ways to avoid setbacks and continue making progress on these goals? Anne and Frances are joined by Dr. Stephanie Creary, a professor at the Wharton School and expert in building more inclusive organizations. Anne, Frances, and Stephanie discuss how diversity strengthens teams, and share strategies leaders can use to make sure everyone on your team can thrive. 

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(Note: This is an updated version of this episode – if you previously downloaded audio and got a different podcast, thanks for your patience as we deliver you the right episode, which is this one! The original episode is also updated and you can find it in this same feed.)

Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at go.ted.com/fixabletranscripts.

Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientfic and data-driven way.

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Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at go.ted.com/fixabletranscripts

Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientific and data-driven way.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Multiple deadly crashes, a door flying off mid-flight, a CEO forced to step down Boeing has had more than a few disasters. And in case anyone at Boeing is listening, Anne and Frances have some advice to offer for our first ever “Unsolicited Advice” episode. How can a company redeem itself after so many appalling headlines? Where does the leadership team go from here? Listen for valuable takeaways anyone can learn from on taking “radical responsibility” for an organization’s performance.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at go.ted.com/fixabletranscripts

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How do you retain good people – and set them up for success in a dynamic, fast-moving environment? Promotion, job design, and clear career pathways are all part of the answer. This week, a pastor leading a growing church wants to know when is the right time to promote people and how to make sure they don't burn out. Anne and Frances deliver advice to help leaders embrace uncertainty and chart a course for success, whether they’re in the pulpit or the C-suite.

What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Whatever happens off-the-job comes with us to work, including our mental health. And having the right tools to talk about it is crucial to improving our experience of work. In this episode, Master Fixer and Harvard Business School professor Lauren Cohen joins Anne and Frances to deliver some surprising statistics on mental health and why it’s vital to have conversations about wellness in the workplace. Whether you’re worried about an employee who lost a loved one or don’t know how to bring up your struggle with depression to your boss – you’ll hear how to have transparent conversations that can change the way you work for the better.

What problems are you dealing with at work right now? Call/text 234-FIXABLE or email fixable@ted.com to be featured on the show.

Transcripts for Fixable are available at https://go.ted.com/fixablescripts

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Do ideas have the freedom to run in your workplace, or do they get caught in internal complexity? As companies grow, they tend to have more processes and stakeholders slowing down change. So what can you do to get things done? In this week’s episode, Anne and Frances help a rockstar Chief People Officer avoid her company’s bureaucratic tendencies and stay on the fast track to success. Tune in to learn how empowerment, reframing and intention can help accelerate your organization’s way of getting things done.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create constraints that make work even better.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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You have a fantastic idea, but you're going to need help with execution. Thankfully, that’s what your network is for. In this week’s episode, a listener who developed her own pilates equipment business comes to Anne and Frances for advice on how to turn a successful product into a scalable company. With a little help from Anne and Frances, Bree learns actionable ways to ask the right people for help and make her goals a reality by focusing on what she’s great at!

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts

This is an episode of How to Be a Better Human, another podcast from the TED Audio Collective. For more, check out How to Be a Better Human wherever you get your podcasts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Have you ever been caught in the middle of a tricky work dynamic, struggling to please everyone? Sometimes, the only solution is to realize it’s not your job to fix everything. This week, Anne and Frances talk to a listener who’s struggling to manage relationships with multiple bosses with competing priorities. Together, they chart a path for this superstar employee to make it clear she can’t solve every problem while also safeguarding her career.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener contemplates the downsides of a promotion, the next wants to learn how to REALLY identify a company’s culture, and a final caller needs help interpreting unskilled feedback from their boss. 

What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.

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Sure, we all want our work to speak for itself… but who will make sure your impact is truly seen and valued? This week, Anne and Frances are joined by Master Fixer Carla Harris. Carla Harris is a Senior Client Advisor at Morgan Stanley, the bestselling author of books like Expect to Win and Lead to Win, and an expert on building relationships at work. This week, she brings her wisdom to Fixable to discuss why it’s impossible to have a true meritocracy – and why strong relationships are the key to succeeding in your career.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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Have you ever felt like something about your identity was getting in the way of your success? This week, a listener needs help pushing through the resistance she’s facing as a woman navigating a male-dominated workplace. Anne and Frances discuss what you can do when someone else’s bias is standing in your way. Together, the three uncover how you can find your agency in unexpected places – and why you must use it unapologetically.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

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How do you find common ground with skeptical audiences? Robin Steinberg is the CEO of The Bail Project, an organization that advocates for abolishing cash bail and reforming the criminal justice system. She knows her work is vital, but public anxiety about crime and safety often gets in the way of lasting change. Robin Steinberg asks Anne and Frances how to communicate her mission to people who don’t understand what she does or why she does it. They help Robin craft a new outreach strategy and discuss how you need more than just facts and data to win over new supporters.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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What kinds of writing gets people to take action? In his book, “Writing Effectively for Busy Readers,” Harvard professor and this week’s Master Fixer Todd Rogers discusses his extensive research into the most effective writing styles. Todd talks with Anne and Frances about what it means to be "radically responsible" to your audience. Then he shares the best (and seemingly counterintuitive) writing techniques to stir your readers into action.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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