First Time Facilitator – Détails, épisodes et analyse

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First Time Facilitator

Leanne Hughes

Business & Entrepreneuriat

Éducation

Fréquence : 1 épisode/11j. Total Éps: 281

Leanne Hughes from the First Time Facilitator blog reveals all of her group facilitation, training and workshop tips and tricks so you can be ahead of the curve the next time you step out in front of a group.Discover how you can tweak elements of your facilitation style, or incorporate new techniques to engage your audience and leave with lasting impact (and 5-star feedback). Icebreakers, leadership, group interaction, preparation, games, conflict, props, flip-charts, delivery, voice, body language, confidence, discussions and everything that works (and doesn’t work) to help you better understand how to deliver and connect with your audience, every single time.

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https://buymeacoffee.com/leannehughes
293 partages
https://workfa.me
282 partages
https://www.firsttimefacilitator.com
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https://www.buzzsprout.com/1785616/fan_mail/new
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https://www.linkedin.com/in/leannehughes/
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https://www.linkedin.com/in/andystorch/
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FTF261: How to Design High-End Client Experiences with Alan Weiss (Talk the Walk replay)

Saison 1 · Épisode 261

vendredi 24 avril 2026 • Durée 28:27

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Leanne Hughes and Alan Weiss explore what it really takes to design premium client experiences — from large-scale thought leadership conferences to intimate high-touch group gatherings in penthouse suites around the world. Alan shares the frameworks, courage, and lifestyle philosophy behind his most successful events, and Leanne reflects on her own recent red carpet camp-out experience.

Topics Covered

Defining high-end experiences — Alan's two models: large group conferences (125–150 people) vs. intimate groups (7–10 people in premium locations)
The large format event — Outside speakers (Dan Pink, Jonah Berger), a $30–35K AV crew, volunteer wranglers, concurrent sessions, and how to turn a cost-neutral event into $150K in spinoff business
The intimate group format — Penthouses in London, Paris, and LA; Michelin-starred dinners; provoking IP over socialising
The role of location — Why venue matters more for small groups, and how Alan used his Kauai suite to transform a stuffy session
Program design — Overwhelming with value, reframing problems rather than solving them, and the story of Mike Robert's legendary Pebble Beach strategy program
Courage and filling seats — Becoming an "object of interest," the chain reaction of attraction, and why you should never lead with price
Accessibility as a brand strategy — Being the most accessible expert in a niche, and where to draw the line
Curating the right room — Why sophistication and maturity matter more than income, and the one time someone didn't belong
Lifestyle as the real brand — Why people follow Alan for the life he lives, not just his consulting expertise
What people get wrong — The experience should showcase you, not the venue; using Broadway plays, tours, and dinners as vehicles for IP
Virtual high-end experiences — Why Alan believes in-person is essential for high-touch, community-building work
Planning and promotion — Shameless promotion, letting your wife veto the destination, and the 24-hour sign-up experiment

Key Quotes

"You don't solve problems. You recast and reframe them, so people say, 'I never looked at it like this before.'" — Alan Weiss

"The higher high-tech goes with AI, the higher touch is required." — Alan Weiss

"I prove that you can do it — and more importantly, that you can do it unashamedly." — Alan Weiss

"If we're not pissing somebody off every day, we're not doing our job." — Alan Weiss

Resources & People Mentioned

Dan Pink — Author and speaker
Jonah Berger — Wharton School professor, author of Contagious
Michael Bungay Stanier — Author of The Coaching Habit
Randy Gage — Author, prosperity mindset expert
The Innovation Formula — Alan Weiss & Mike Robert (1985)

Connect

Alan Weiss: alanweiss.com
Leanne Hughes: First Time Facilitator
Talk the Walk — next episode: first week of June

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FTF260: The Campfire Method with Jan Keck: A Better Way to Build Trust in Groups

Saison 1 · Épisode 260

jeudi 2 avril 2026 • Durée 38:14

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Jan Keck is back on First Time Facilitator for a pop-up episode, and this one is for anyone who wants to create connection without making people cringe.

Jan first appeared on the podcast in Episode 156, and in this conversation he shares the thinking behind his new book, The Campfire Method, plus what he’s learned from three years of writing, testing, and refining his ideas in public.

We talk about why Jan moved away from the old “icebreakers” framing, and how his work evolved into a bigger idea: creating the conditions that help people feel safe enough to connect, contribute, and take risks. He shares how small moments before a session even starts can shape the whole experience, from pre-event communication to what people see when they first enter the room.

In this episode, Jan shares:

why the best facilitators build a risk ramp, not a risk jump
how to make space for quiet participants without putting them on the spot
the five conditions that help “melt the ice”, including the importance of choice
what happened when he asked 350 TEDx attendees to create secret handshakes with strangers
how writing his book in public, with weekly community feedback, helped him stay consistent for three years
why he now prefers facilitator promises over group agreements or rules

If you work with groups, workshops, retreats, learning experiences, or team sessions, there’s a lot in here for you.

About Jan Keck
Jan Keck is a facilitation trainer, TEDx speaker, and author of The Campfire Method. On his official book page, the book is described as a practical guide for empathetic leaders who want to design group experiences that spark engagement, encourage vulnerability, and build deeper connection.

Grab or pre-order Jan’s book here

FTF251: How we sold out our event in 24 hours (Behind the scenes of How to Face Change) with solo reflections from Leanne Hughes

Saison 1 · Épisode 251

lundi 9 septembre 2024 • Durée 25:06

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Host Leanne Hughes takes you behind the scenes of the recent "How to Face Change" event she co-hosted with Michael Bungay Stanier (MBS).

From brainstorming ideas, locking in the perfect venue, to manufacturing demand for tickets, Leanne spills all the details on how they turned a bold idea into an unforgettable experience.

Expect candid reflections, actionable tips, and a whole lot of fun as Leanne shares the highs, challenges, and big wins from this Brisbane-based event.

What You’ll Learn in This Episode:

How to Create Demand for Your Event: The strategic move that got 150 people onto the event waitlist within 24 hours (without selling a single ticket!).
The Power of Venue: Why the rooftop bar venue was a major player in getting people excited to attend—and how venue choice can impact your marketing strategy.
Collaborating with the Best: Leanne shares insights from working with Michael Bungay Stanier and how their creative synergy shaped the event’s success.
Marketing Magic: A peek into the marketing tactics, including leveraging scarcity, early bird offers, and social proof to sell out the event in record time.
Content vs. Experience: Why Leanne spent more time focusing on creating an experience for her attendees than on the content itself—and why that was the key to success.
Behind-the-Scenes Decisions: The tools and tech that helped Leanne and MBS manage a seamless collaboration across time zones, from Google Docs to a private podcast.
Post-Event Reflections: What worked, what Leanne would tweak, and the overwhelming LinkedIn love that followed the event.

Episode Highlights:

The quote that inspired Leanne to aim big with her venue choice: "If I made small decisions, I would hate myself forever."
How to "manufacture demand" and why giving your audience a waitlist (before selling tickets) can validate your event idea.

Turning a monologue into a dialogue with Johnny Quinn (Episode 171)

Saison 1 · Épisode 171

lundi 3 mai 2021 • Durée 37:21

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This week we’re focusing on two of my favourite things, that I mention on this podcast over and over again (aren’t you lucky!): Unpredictability and Contrast.

My guest today, Johnny Quinn from Audience Alive, epitomises both.

This is a masterclass episode in how to do things differently in your workshops.

I’m not saying that lightly either, literally, there are at least 10 ideas in this podcast, you can use, or share with your company, or anyone running events, workshops, presentations to immediately create audience engagement.

Raised and Educated in Ireland, Johnny arrived in Dubai in 1996 determined to make the difference between presentations that fell flat, and that sealed the deal.

After several years with Philips Middle East he started AudienceAlive Dubai, and then in 2015, expanded the operation to beautiful Queenstown, New Zealand.

He’s been a DJ, Postman, Van Driver, Theatre, Technician, Cameraman, Engineering Manager, Business, Development Manager, Company Owner and his burning desire is to travel to the worlds top 10 beaches (I’m sure Cable Beach in WA would be up there, that’s my favourite beach!)

In this episode, Johnny also shares some very memorably analogies, one liners and expressions, you can also use to help influence others to be brave, and try things differently.

Putting grace in the space with Beth Wonson (Episode 170)

Saison 1 · Épisode 170

lundi 26 avril 2021 • Durée 35:31

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My guest today threw a crazy stat at me in this conversation: 99% of employees want feedback, however 75% of managers don’t like giving feedback.

I feel like if you could talk about some of the challenges that are faced in organisations today, you could relate it back to this one statistic.

Toady we’re talking about feedback and I’m joined by Beth Wonson from NCDsolution.com. This is a quasi episode mixing up two topics:

1) Feedback conversations - how to get better at having them

2) Facilitation: In particular, how to centre yourself before a workshop, and what you do when you receive negative feedback about your workshop - you know that negative bias we all have?

What I love about Beth’s work is the simplicity of what she shares, and how applicable it can be to you - If you know you’e been avoiding feedback for some time, this is a great opportunity and reminder on how to normalise giving and receiving feedback, and taking away that stigma attached to it.

About our Guest: Beth Wonson

Since 2015, Beth Wonson, CEO and Founder of Navigating Challenging Dialogue®, has coached hundreds of C-suite professionals in Fortune 500s and the non-profit sector to have meaningful, drama-free conversations. Beth has worked in the various industries holding roles including CEO and COO.

Beth founded Navigating Challenging Dialogue in 2015 out of frustration for the ways in which traditional leadership skills fail the mission and goals of organizations. Beth realized one of the most critical needs was an awareness of the importance of emotional self-management.

By exploring how our brains work, Beth recognized how emotions and thinking errors impact our ability to create positive work environments. By applying what she learned into her practice with clients, she developed the process of Navigating Challenging Dialogue.

How to get your groups to spot (and share) their stories with David Pullan (Episode 169)

Saison 1 · Épisode 169

lundi 19 avril 2021 • Durée 33:58

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Today, you’ll hear from a guest with tremendous presence (and a matching tremendous voice!).

We all know stories are important, but what’s the best way of eliciting those stories from our workshop participants?

My guest today is David Pullan, co-founder of The Story Spotters. In this conversation, David shares pragmatic details on questions and x-factor activities we can use in our next workshop, using the Story Spotter framework.

He also shares a reassuring phrase we can use as facilitators, to help us relax a little bit (I’m looking at myself here!!).

David is a fine example of someone who is excellent at building relationships, and he also shares his ideas on how facilitators make THE best facilitators. I never thought of it that way!

David Pullan is the founder of The Story Spotters where he helps leaders and teams use the power of story to build powerful connections one conversation at a time. We dive into the 4 elements of story spotting in this show.

He has extensive experience in helping clients sharpen their spoken communications. He specialises in business development communication and key internal presentations, helping clients to unlock the complexity of messages that need to stick with their target audiences.

David has been coaching senior leaders since 2005. Working in some of the world’s top organisations and SMEs, he helps clients adapt their communications for different settings from Board and Executive committee sessions, to town hall meetings and video conferences.

David was a professional actor for 20 years with the Royal Shakespeare Company, Royal National Theatre, BBC and Paramount Pictures. He continues to work both as a broadcast voice-over artist and conference host, both of which keep his own communications skills at the sharp end.

In this episode you will learn: Resources mentioned in this episode:

An L&D Detective solves the ultimate measurement mystery with Kevin M Yates (Episode 168)

Saison 1 · Épisode 168

dimanche 11 avril 2021 • Durée 32:33

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Ooh - how’s this for a first time? It’s the first time we’ve had an L&D detective on the show and he’s here to answer the #1 question that plays on all of our (and our clients’ minds): “How can we measure the results, and the ROI of our workshops?” Known in the global learning and development (L&D) community as “the L&D detective,” Kevin M. Yates answers the question, “What is the impact of learning?” He solves measurement mysteries and investigates how learning activates performance and business goals using facts, clues, evidence, and data. Kevin’s career in the learning and development profession includes over 20 years of experience in local and global roles for facilitation, instructional design, learning technology, program management, leadership development, impact analysis and more. If you’re curious on how to measure your workshop results, setting measurable targets, identifying performance gaps and helpful questions you can use after your workshop, you’ll enjoy this episode.

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How to turn a workshop into a killer keynote speech with Leanne Hughes (Episode 167)

Saison 1 · Épisode 167

lundi 5 avril 2021 • Durée 31:28

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Your workshops are amazing: So amazing that you’ve been asked to share your expertise in a keynote presentation! How do you convert your interactive group content, to something that can be delivered from the stage in front of hundreds of people?

That’s the topic I explore today, where I share actionable tips on how I prepare for a keynote speech. Spoiler alert: The first thing I do when designing a speech is to step away from my computer, and go out for a walk!

Thanks to Adele Spurgin, who asked the following question in The Flipchart this week:

“Traditionally I am right at home facilitating so today when a keynote speaking gig in front of 750pax was offered to me, I just said YES & am now starting to workout the how!

Any advice, insights etc would be greatly appreciated!!! As I haven’t done this size crowd in a while.

Leanne Hughes I saw your LinkedIn post and although this is not an MC role maybe you could help shed some insights pls!

I mean how hard can it be, right?”

Listen in to hear how I design, prepare, rehearse and deliver my keynotes in this week’s episode.

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Creating an atmosphere of "serious fun" with Diversity Dana #Bestof (Episode 166)

Saison 1 · Épisode 166

lundi 29 mars 2021 • Durée 41:52

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Energy is the most important thing when it comes to your workshops, and I discovered this nice and early when I geeked out on an energetic conversation with today’s guest, Dana James-Edwards.

This is a #bestof episode - I spoke to Dana back in 2018, when she called herself “Dana the Trainer”. Through a series of pivots and discovering her passion, she is now known as “Diversity Dana".

Today’s conversation is as relevant as ever - you’ll learn

Ways to make facilitation more fun, colourful and engaging
How to balance or lift your energy levels when required
What to do when things don't go to plan (hint: prevention is better than cure)
How to create content for new workshops

I want to share her website copy on her About page as a way of introducing her:

"My favourite word is the F-Word – FUN

(Wait a minute … what F word were you thinking about?). Seriously!

As you can tell I take an unconventional approach to learning focusing on fun, colour, enjoyment and making things as practical and relevant as possible to make sure that key learnings make it back to the workplace.

What is it that I facilitate? Great question!

I have my fingers in many pies, but my 3 core areas are *drumroll please*

Diversity & Inclusion, Train-The-Trainer (or Coach) and Agile

And if that sounds like an eclectic mix of things that shouldn’t go together and make no sense you’re going to have to read the rest of my bio to find out why and how it all came about. To confuse you even further I sometimes even dabble in some Management & Leadership bits … but that’s a story for another day.

#bestof Facilitating once in a lifetime workshop experiences with Steve Sims (Episode 165)

Saison 1 · Épisode 165

lundi 22 mars 2021 • Durée 46:33

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Wouldn't it be cool if you could say to your client: "We'll practise those skills at Sir Elton John's Oscars party!".

Today's guest has done that :)

Here's one of my #bestof episodes! I'm in deep work mode, working up a new program and busy attempting to pick my own brain.

My guest today is Steve Sims and he runs the coolest workshops I’ve ever heard of, no joke. And how does he embed learning at the end of these workshops? By making people practice the skills they’ve learn, when they rock up to Sir Elton John’s Oscars after-party.

Steve is the man who created Bluefish, a company that makes once-in-a-lifetime events happen for the rich and famous reveals to the rest of us his trade secrets for making things happen. With his help and expertise, his clients’ fantasies and wildest dreams come true.

Steve is the author of the Bluefishing: The Art of Making Things Happen, and he has a podcast of the same name. Steve has spoken at Harvard and the Pentagon, twice. Getting married by the Pope in the Vatican, being serenaded by Elton John, and connecting with powerful business moguls like Elon Musk are just a few of the many projects he has worked on.

I really wanted Steve on the show to talk about a few key things - the assumptions we have about asking for things, how confidence; and your approach can take you far and (literally) open doors. We also talk about the perfectionism beast.

If you’d like to join the conversation when the show is over, join The Flipchart, a free community on Facebook for First Time Facilitator listeners.

About our guest: Steve Sims

Steve Sims Steve is the visionary founder of Bluefish: the world’s first luxury concierge that delivers the highest level of personalized travel, transportation, and cutting-edge entertainment services to corporate executives, celebrities, professional athletes, and other discerning individuals interested in living life to its fullest.

Quotes of the show:

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