In this episode, Bill is joined by Lauren, the owner of Tamed Tails to talk about home grooming.

Business is going well for Lauren, so Bill asked her onto the podcast to talk about how it's going, the challenges and what works well as a home groomer.

This podcast is sponsored by Lopay the low-cost payment platform, helping you keep more of your hard-earned money.

Do not forget to subscribe to the podcast for more pet grooming business episodes.

In this episode, following a question in his Facebook Group Bill goes live, to talk about why your business might be in a dip and what you can do to keep things moving. This podcast is sponsored by Lopay, the low-cost payment platform that helps you keep more of the money you earn. Want to know how YOUR Pet Grooming business is doing? Why not take my Groomer Health Check: https://petpassiontoprofit.com/quiz/

In this episode, Bill catches up with Richard the owner of Lopay this podcast sponsor and a payment platform that many groomers are now using, saving them more money. We talk to Richard about the platform, updates since his last project and benefits that people within our community can make the most of so be sure to listen to the end of the code. If you have enjoyed this episode, be sure to subscribe on your podcast provider.

Allowing people to pay for your services by card is vital in my opinion. It is also very easy now and there are a number of companies that can help you.

However as you get busier you need to watch how much is going through your card machine as you maybe able to get a cheaper rate. I talk to Richard all about this.

You can contact Richard for further details here

www.secure-payment-solutions.co.uk 

www.petpassiontoprofit.com

Trademarks is a topic that comes up a lot in my  Facebook Group so I sought the help of a professional to talk to us.

This is an awesome talk and is a must if you want to know more about trademarking your business name and logo.   Becky Knott is an Associate at Barker Brettell LLP. She is a Trade Mark Attorney Litigator and Chartered Trade Mark Attorney and was named as a ‘Rising Star’ by Managing IP in its IP Stars rankings for 2020-2021. Becky advises clients on protecting and enforcing their trade mark rights. This involves supporting the registration, use, and exploitation of new and existing trade marks, helping clients to protect the identity and integrity of their brands whether via prosecution or enforcement. She has a special interest in the Medical, Cosmetics, Fashion, and Start-Up sectors.   

Barker Brettell LLP is a boutique Intellectual Property firm specialising in trade marks, patents, designs, and copyright. It assists businesses of all sizes in protecting their brands, ideas, innovations, designs, trade secrets or business solutions. It offers a wide range of services, covering the prosecution process (securing registration of a trade mark or patent, for instance) through to more contentious work (including oppositions and infringement work).

Barker Brettell’s trade mark department is among the largest of any private patent and trade mark attorney practice across the United Kingdom. It is also one of the highest filers of UK and European trade mark applications  

https://www.facebook.com/groups/doggroomingbusinesshelpandsupport/

https://www.barkerbrettell.co.uk/people/becky-knott/

www.petpassiontoprofit.com

I wanted to talk to Holly as I had seen her business on the internet. Holly started as a Pet groomer and then grew her business to what it is now. Woof & Ready now offers Grooming, Day care and Hydrotherapy.

I thought this was really interesting adding branches onto the pet grooming business.

You can see what Holly does here

http://www.woofandready.com/

Petra is a brand photographer that helps Pet Professionals with their branding. We discuss how branding can help to elevate your business and can help you charge more for your services.  

You can find out more about Petra at 

https://petra-brandphotography.co.uk

Lots more going on in our Facebook group Dog Grooming Business Help & Support.

www.petpassiontoprofit.com

Robin is a business coach, speaker and best selling author. In this episode we talk about pricing, products and mindset. After listening I recommend buying a copy of Take Your Shot.

https://www.amazon.co.uk/Take-Your-Shot-Business-Attract/dp/0995776806/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1623740651&sr=8-1

Here is more about Robin.

Robin is the Founder of Fearless Business, regular speaker at various business events and bestselling author of several books, including Online Business Startup, Marketing Machine and the recent popular release Take Your Shot.

He puts his 2 decades of business experience to work, coaching clients to reach their goals, create more time and increase their revenue.

From the age of 18, Robin spent four years as a systems analyst for a medical devices company, increasing their turnover by 50 per cent, from £1m to £1.5m.

From 2004 to 2016 Robin led a successful marketing agency serving over 250 clients. During this time delivering workshops and masterclasses that helped over 1,000 business owners improve their marketing, product architecture, pricing, websites and digital advertising.

Behind the scenes Robin is a husband and father to two young girls, a surfer and Sunday warrior (road cyclist). He hates going up the hills but is well known at his local cycling club for his descending at speeds more than 50mph down said hills.

Robin holds a Guinness World Record for participating in the largest ever speed networking event, has raised over £5k for a local Children’s charity in the last 4 years and has a goal to help remove 100kg of plastic from the World’s Oceans within the next 12 months via another charity he supports – 4Ocean.

Website: https://robinwaite.com/ & https://fearless.biz
Twitter: https://twitter.com/RobinMWaite
Facebook: https://facebook.com/RobinMWaite
LinkedIn: https://linkedin.com/in/RobinMWaite

Richard is the founder of Thrism Bookkeeping. Specialising in small businesses, providing hands on assistance when needed, training, set up and longer term relationships .   

He offers free advice, information, motivation and inspiration across the internet.  

You can get hold of Richard via Facebook or hello@thrism.com

We received a 1 star review the other day and this is my thoughts around it, how to respond to it and what to do about it. 

You have a website and maybe you run adverts. But how do you write them so that it attracts your customers? Copy writers are here to solve that issue.
Getting people interested is job number 1 in attracting the right customers. If you know your dream client, Kirsty can create the copy that will help you find them. And she does this by sparking their curiosity in the benefits of your business to them.

Kirsty tells us all about copywriting and what it can do for your business. You can find out more on her website https://www.thecuriouscopy.co or chat to her in the Dog Grooming Business Help & Support Facebook group.

In this episode, Bill speaks to Fanny Snaith a certified money coach.

This podcast was sponsored by Paws and Presto, you can visit their website through this link: www.pawsandpresto.com

Charlie, at the time of the recording, was working as a groomer and also in the process of setting up her own business Charlie & Cupid. I got talking to Charlie following a question she put into the my Facebook Group Dog Grooming Business Help & Support. 

Charlie shares her story of two Chow Chows that she took on to groom. We then chat about Pricing and talking to customers.  

You can connect with Charlie in my group or on Facebook by looking up Charlie & Cupid.
https://www.facebook.com/groups/doggroomingbusinesshelpandsupport/

www.petpassiontoprofit.com

In this episode, Bill is joined by Client and Friend Eda, if you are an avid listener to our podcast you will know that Eda has been on before, however Bill invites Eda to come onto the podcast to discuss the last 2 years.

If you have enjoyed this podcast, be sure to subscribe on your podcast platform.

And as always a big thank you to our podcast sponsor Lopay, the low-cost payment solution platform that helps you keep more of the money you earn.

If you think we could help you with your business, earning more money, working less or what ever success looks like for you, check out our website and reach out: https://petpassiontoprofit.com/

Emma and I have run a Pet Groomers for 16 years now and have always employed staff. We pulled contracts off the internet and struggled with holidays, policies and generally made it up as we went along. I even tried to write a handbook for our staff. I spent days and day and days writing this thing and never published it! I got so frustrated when ever we called the chamber of commerce HR support line with questions and problems they would ask what our "Handbook" said!!!!

When we started our mentorship journey we soon realised we needed to outsource and this is where we met Megan. Boy did we meet her at the right time. Megan has been invaluable when it comes to help and support. She has also supported our staff too.

If you employ staff, rent a table, have an apprentice or thinking about doing that then this is a MUST listen. It was recorded Feb 2021.

If you would like to speak to Megan or check out her services go to
www.yourhrhandled.com

This is a really valuable podcast. Accounts can be one of those topics where we bury our head in the sand and it costs us lots of money to get it sorted. 

Vicky isn't your run of the mill accountant. She will turn up on her motorbike and roll around with your pets before talking shop! A pet lover herself she has Frank the Dachshund and Herbie the cockatiel.

Vicky is passionate about helping Pet professionals succeed in business.

You can check out her services and get in touch with Vicky here
www.thepetaccountant.co.uk

Helen has been a Pet Groomer all her life and currently owns and runs Millionhairs in Bath.

Helen and I have a frank talk all about VAT. My motto is Smash The VAT and Helen tells her own story of how she held her business back by trying to avoid VAT which she states was the worse decision.

You can find Helen on Facebook and her website is here

http://doggroomerbath.co.uk

Tara Halliday is a specialist in imposter syndrome – the secret feeling of being a fraud that affects 70% of high-achievers and business owners. She has been a holistic therapist and coach for 21 years and is the author of the Amazon #1 bestseller ‘Unmasking’.

I wanted to bring this chat to you so that you can recognise this feeling within yourself and know that it's ok. 

If you would like to learn more about Tara and her work check out these links

https://www.completesuccess.co.uk/

https://www.youtube.com/channel/UCE0nE91GFiKJJfrIxHY_wuw

https://www.linkedin.com/in/tara-halliday-phd/

You can learn more about Pet Passion To Profit here 

www.petpassiontoprofit.com

You can watch this Podcast on my Youtube channel here

https://youtu.be/YKTD-65ug9E

Come join my group https://www.facebook.com/groups/doggroomingbusinesshelpandsupport/

https://www.facebook.com/groups/doggroomingbusinesshelpandsupport/

In this episode, Bill is joined by client and friend Jo from Top Dogs Mobile Groomers. Hear how she turned her monthly income in March 2023 from £2560 to £4947 in March 2024 along with dropping down to four days a week!

If you have enjoyed this podcast be sure to subscribe for more pet grooming episodes.

As always a big thank you to our podcast sponsor Lopay, the low-cost payment solutions platform.

And if you think we can help you as we have helped Jo, visit our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Alessandro Calzolari who is a Consumer Psychology and Marketing Expert. Alexandro comes onto the podcast to speak to Bill about the Pet Grooming Industry to give us a better understanding of Consumer Psychology.

You can find out more about Alessandro on his website: https://alessandro-calzolari.my.canva.site/consumer-psychology-and-marketing-consultant

We would like to take this opportunity to thank our podcast sponsor Lopay. The low-cost payment solutions platform that helps you keep more of the money you earn.

If you have enjoyed this podcast, and would like to know more about our business courses for the pet grooming industry visit: https://petpassiontoprofit.com/

In this episode, Bill speaks to friend and client Jo, who has been a self-employed groomer for around 4 years.

Jo is now running Betty & Bertie Dog Grooming based in Essex, she is part of the Pet Groomer Business Programme and has come onto the podcast to speak about her journey, how it's going and what the plans are for her business.

If you have enjoyed this episode, be sure to subscribe for more Pet Grooming episodes.

If you would like to find out more about the Pet Groomer Business Program you can do that here: https://petpassiontoprofit.com/petgroomerbusinessprogramme/

If you would like to find out more about the lovely Jo, and her business here is her website: https://bettyandberties.org/

This podcast is sponsored by Lopay, the low-cost payment solutions platform that helps you keep more of the money you earn. To find out more about Lopay visit their website: https://lopay.com/

In this episode, Bill speaks to Carola Copland from Pluck & Shine about hand stripping.

If you enjoyed this episode be sure to subscribe and send me a review.

A big thank you to the podcast sponsor Lopay the low-cost payment solution helping you keep more of the money you earn.

If you think we can help your pet grooming business, then be sure to visit our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Katie Saywell who like Bill has a previous life as a police officer but now runs a thriving pet-related business. Katie has been brought onto the podcast to discuss her journey in business, what has worked, and the IEMT services that she is now offering.

If you've enjoyed this podcast be sure to subscribe for more, and as always a big thank you to our podcast sponsor Lopay the low-cost payment solutions platform that helps you keep more of the money you earn.

If you think Bill can help you with your Pet Grooming Business visit our website: https://petpassiontoprofit.com/

If you would like to see Katie's business, visit: https://thedogscode.com/

In this episode, Bill catches up with client and friend Nissa who owns Cloud K9 Professional Grooming. Nissa has a thriving business and has now dropped down to working a 4-day week. In this episode, Bill catches up with her to discuss her journey to Grooming Success.

If you've enjoyed this episode be sure to subscribe for more, and if you think we can help you with your pet grooming business, like we have with Nissa visit: https://petpassiontoprofit.com/

In this episode, Bill speaks to friend and client Jodie who was forced into her grooming business after losing her job. In this episode we speak to her and hear her story.

If you have enjoyed this episode be sure to subscribe, and if you are a regular listener please make sure to give us a review.

This podcast is sponsored by Lopay the low-cost payment solutions platform helping you keep more of the money you earn.

And finally, if you would like to find out more about our business courses, visit our website here: https://petpassiontoprofit.com/

In this quick episode, Bill speaks about how to deal with no shows in your pet grooming business.

This podcast is also available on video format on my YouTube Channel: click here

And of course if you have enjoyed this episode, be sure to subscribe for more.

And as always a big thank you to our podcast sponsor Lopay, the low-cost payment solutions system. And if you think we can help you with your pet grooming business visit: click here

The podcast hosted by Bill Betts provides practical business advice for pet grooming businesses, focusing on employment relations. In this episode, Megan, the founder of Your HR Handled, shares her HR expertise tailored to small businesses, particularly those with one to twenty employees. Megan discusses various HR-related tasks, including recruitment, contract writing, policy development, and addressing employee issues.

Key points include:

1. Recruitment: Employers must avoid discrimination in job advertisements and compensate potential employees for trial days.
2. Employment Obligations: Employers must ensure pay meets minimum wage, provide written contracts, and establish clear policies on breaks and holidays.
3. Payroll and Legal Compliance: Employers need to register for PAYE, verify employees' right to work, and maintain accurate records.
4. Employee Rights: Employees are entitled to breaks, holiday entitlements, and statutory sick pay. Employers should also consider flexible policies for medical appointments and compassionate leave.
5. Workplace Policies: Clear policies on bullying, harassment, and mental health are essential. Employers should also inform employees about CCTV usage.
6. Disciplinary Procedures: Employers must have documented procedures for managing misconduct and poor performance.
7. Termination: The process for resignation, dismissal, and redundancy should be handled with compassion and clear communication.

The podcast emphasizes the importance of understanding and adhering to employment law to create a fair and compliant workplace, encouraging employers to seek HR support when needed.

In this episode, Bill is again joined by Jody for Part 2 of copywriting. This episode specifically covers putting your business in for awards. Awards are important for groomers not only to give yourself something to look forward to but to show your customers that they are in good hands as well as other benefits.

If you have enjoyed this episode be sure to subscribe, and if you think we can help you with your pet grooming business visit our website: https://petpassiontoprofit.com/

As always a big thank you to our podcast sponsor Lopay, the low-cost payment solution platform that helps you to take payments whilst keeping more of your hard-earned money. You can visit their website here: https://lopay.com/?lng=en

Merry Christmas from Bill and the Pet Passion to Profit team, to celebrate an amazing 2023 in this Christmas episode, Bill talks about 12 wins from his business training group for pet groomers.

There were so many wins that didn't make this podcast, but if you're proud of something that you have achieved over the year be sure to post about it in our Facebook Group.

A bit thank you to our podcast sponsor Lopay, the low-cost payment solutions platform helping you keep more of the money that you earn.

And finally, if you have enjoyed this episode be sure to subscribe for more pet grooming episodes. If you would like to speak to me about joining our business training for the pet grooming industry visit our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Erika a pet grief expert to discuss the hard topic of losing a pet and how you can best support your clients through a difficult time.

If you have enjoyed this episode be sure to subscribe, and as always a big thank you to our podcast sponsor Lopay the low-cost payment solutions platform.

And finally, if you think we can help you with your pet grooming business visit our website: https://petpassiontoprofit.com/

Copywriting with Jody Raynsford, in this episode Bill and Jody cover copywriting a subject that many don't think much about but can have a huge impact on your business. If you would like to find out more about Jody why not take a look at his book "How to Start a Cult" check it out on his website Click Here

And a big thank you to our Podcast Sponsor Lopay the low-cost payment solution platform that helps you keep more of your hard-earned money.

Finally don't forget to subscribe for more grooming business-related content. If you think we can help you with your grooming business check out our website Click Here

In this episode, Bill talks about the 5 reasons why people choose you as their groomer and why they might keep coming back.

As always we would like to thank our podcast sponsor Lopay the low-cost payment solution platform. You can find out how they can save your money here: Lopay

And if you've enjoyed this episode be sure to subscribe, and to find out more about our courses to help your business thrive visit: Pet Passion to Profit.

In this episode, Bill is joined by Craig Broomhead from Broomhead Financial Planning to speak about the great work that Craig does in helping business owners achieve financial freedom, security, and more.

If you would like to find out more about Craig's service visit his website: https://partnership.sjp.co.uk/partner/broomheadfp

Also, a big thank you to our podcast sponsor Lopay, the low-cost payment solution platform. You can find their website here: https://lopay.com/

And finally, if you think we can help you with your pet grooming business, take a look at our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Anjie Coates an American groomer about everything business and diversification to achieve business success.

If you have enjoyed this episode be sure to subscribe for more episodes.

A big thank you to our podcast sponsor Lopay, the low-cost payment solutions platform.

Finally, if you think we can help you achieve business success visit our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Kate an apprenticeships expert working for Northern Education and Training about all things apprenticeships. You can find their website here: https://www.northerneducationandtraining.co.uk/

This podcast is sponsored by Lopay the low-cost payment solutions platform.

If you have enjoyed this podcast be sure to subscribe for more.

And of course, if you think we can help you with your pet grooming business visit our own website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Fiona from Mid Point for Women. Fiona is a specialist who helps women who are going through Menopause.

If you would like to find out more about Fiona and her work check out her website: https://www.midpoint4women.co.uk/

As always, a big thank you to our Podcast Sponsor Lopay, the low-cost payment solutions platform.

If you have enjoyed this episode, be sure to subscribe to the podcast, and if you think we can help you with your business visit: https://petpassiontoprofit.com/

In this episode, Bill speaks to Sam and Jodie from Houdsly who make eco (vegan) friendly products for the dog grooming industry.

If you are interested in taking a look you can find their products here: https://www.houndsly.co.uk/

As always a big thank you to our podcast sponsor Lopay the low-cost payment solution platform.

And if you have enjoyed this podcast be sure to subscribe for more.

Finally, if you would like to find out more about our Pet Grooming Business Courses visit our website: https://petpassiontoprofit.com/

Welcome to the Dog Grooming Business Help and Support podcast! In this exciting episode, host Bill Betts, a renowned pet grooming business coach, sits down with Sophie James, a serial entrepreneur with a diverse portfolio of successful businesses. Sophie shares her inspiring entrepreneurial journey, highlighting the challenges and triumphs she has encountered along the way. As an innovator in the pet care industry, Sophie also delves into her latest venture: cat grooming.

Want to find out about how you can make money from Cat Hair?! Visit: https://thekittycatclub.co.uk/haircollection/

Learn from her unique insights and gain valuable advice that can help you elevate your own grooming business.

Don’t miss this engaging conversation! If you've enjoyed this episode, be sure to subscribe for more pet grooming business topics.

And as always a big thank you to our Podcast Sponsor Lopay the low-cost payment platform helping you keep more of the money you earn.

And finally, if you think we can help you with your pet grooming business, visit our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Pammie and Jo about their new grooming qualifications in partnership with iPet.

If you have enjoyed this episode be sure to subscribe, and if you think we can help you with your dog grooming business visit: https://petpassiontoprofit.com/

A big thank you to our podcast sponsor Lopay, the low-cost payment solutions system, you can find out more by clicking here

In this episode, Bill speaks to Paula owner of Clip it Grooming to talk about dog grooming products. Their website can be found here: https://www.clipit-grooming.com/

If you have enjoyed this episode, be sure to subscribe.

And a big thank you to our podcast sponsor Lopay the low-cost payment solutions platform.

And of course, if you think we can help you with your pet grooming business visit our own website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Debbie Potter a Dog Trainer to talk about business and look for similarities in this other pet-based business.

If you have enjoyed this podcast be sure to subscribe, and as always a big thank you to our sponsor Lopay the low-cost payment solutions platform.

And if you think we can help you with your pet grooming business, visit our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Fern & Sarah from the award-winning iPet Network.

This episode is sponsored by Lopay, the low-cost payment solution platform.

And if you have enjoyed this episode please subscribe for more pet grooming podcasts.

Finally, if you think we can help your pet grooming business visit: https://petpassiontoprofit.com/

In this episode, Bill speaks to James White owner of the James White Sales Academy (https://www.jameswhite.business/). James is a sales coach on a program that Bill himself has completed. Bill has invited James onto the podcast because of his passion for helping small businesses improve their sales processes.

As always we would like to thank our podcast sponsor Lopay, the low-cost payment solution platform that helps you keep more of your money.

If you have enjoyed this podcast, but sure to subscribe.

And if you think that we can help you improve your pet grooming business visit our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Tamzin who has a background in veterinary nursing about the important subject of compassion fatigue.

If you have enjoyed this episode, be sure to subscribe and give us a review.

And if you think our business courses can help your pet grooming business grow visit our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Jamie Stenton a director at Lilac James. Lilac James specialises in Search Engine Optimisation, Social Media Advertising, and Google Ads. Jamie talks about these subjects and how getting these right can produce a constant stream of customers through the doors of your business.

As always a huge thank you to our podcast sponsor Lopay, the low-cost payment solution that many in our community already benefit from. If you think our business courses could help you propel our business visit: https://petpassiontoprofit.com/

And if you would like to see how Lilac James can help you with your leads, visit: https://www.lilacjames.com/

In this episode, Bill is joined by Melanie Newman all the way from Australia. Melanie loves grooming, she owns a groomers and competes over in Aus.

We would like to thank our podcast sponsor Lopay, the low-cost payment solutions that many groomers are already benefiting from.

If you think our business course can help you, then visit our website: https://petpassiontoprofit.com/

In this episode, Bill speaks to Rob Fellows about Reiki for pets, Rob is a Reiki Master, and he teaches dog groomers and other pet professionals how to use Reiki to get better results with animals, something that many pet groomers have benefited from.

We would like to take this opportunity to thank our podcast sponsor Lopay, the low-cost payment solution system that many groomers already benefit from.

And of course if you have enjoyed this episode be sure to subscribe for more pet grooming episodes in the next few weeks.

Finally, if you think our business training courses can help you get more from your pet grooming business, why not check out our website: https://petpassiontoprofit.com/

In this episode, Bill is joined by Award Winning Entrepreneur, Mentor, and Philanthropist Sebastian Bates from Dubai.

This podcast is sponsored by Lopay, the low-cost payment solutions platform, as always a big thank you to them.

If you would like to find out more about our business training packages for the pet grooming industry visit our website: https://petpassiontoprofit.com/

And if you have enjoyed this episode, be sure to subscribe on your podcast provider.

In this episode, Bill speaks to Dr Khwaja about well-being and her Squiggly Life Tool Kit. Dr Khwaja talks about her journey and how she created the amazing Squggly Life Tool Kit.

This podcast is sponsored by Lopay, the low-cost payment solutions platform, a big thank you to Lopay who not only sponsors our podcast but helps many Pet Groomers keep more of the money they earn!

If you have enjoyed this podcast be sure to subscribe for more episodes, and if you would like to find out more about Business Mentorship for your Pet Grooming Business visit my website www.petpassiontoprofit.com

In this episode, Bill speaks to Nigel from Precision Sharpening about his story and the amazing work he does for pet groomers.