Digital Strategy Unlocked – Détails, épisodes et analyse

Détails du podcast

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Digital Strategy Unlocked

Photon

Business & Entrepreneuriat

Fréquence : 1 épisode/48j. Total Éps: 21

"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.

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RSS

Apple

Données mises à jour le 04/07/2026

Classements récents

Dernières positions dans les classements Apple Podcasts et Spotify.

Apple Podcasts

🇬🇧 Grande Bretagne - Management
10/03/2025
#86

Spotify

Aucun classement récent disponible

Liens partagés entre épisodes et podcasts

Liens présents dans les descriptions d'épisodes et autres podcasts les utilisant également.

Aucun lien partagé par ce podcast

Qualité et score du flux RSS

Évaluation technique de la qualité et de la structure du flux RSS.

Qualité du flux RSS

À améliorer

Score global : 58%

Historique des publications

Répartition mensuelle des publications d'épisodes au fil des années.

Year

Derniers épisodes publiés

Liste des épisodes récents, avec titres, durées et descriptions.

AI and Customer Relationships: Connect or Deflect - Guy Nirpaz

Épisode 20

jeudi 27 février 2025 • Durée 34:39

Join our host, Deepak Sharma, for a thought-provoking conversation with Guy Nirpaz, Founder and CEO of Perspective AI. Explore Guy’s insights on AI’s role in customer relationships, balancing efficiency with human connection, and the concept of customer clarity in a digital-first world. Learn how AI can help businesses scale engagement, enhance trust, and drive value, rather than simply automate interactions.

Discover actionable strategies for customer success at scale, leveraging AI to bridge gaps, break silos, and optimize relationships. Gain inspiration from Guy’s journey in customer success and his vision for AI-driven transformation in business. An essential listen for digital leaders and innovators looking to shape the future of AI-driven trust and customer relationships.

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From Chalkboards to Cloud: Digital Transformation in Higher Education

Épisode 19

mardi 7 janvier 2025 • Durée 31:23

Join our host, Deepak Sharma, for an engaging discussion with Bharath Prabhakaran, Vice President and Chief Digital Officer at the University of Cincinnati. Explore Bharath’s insights on digital transformation in higher education, including unique challenges such as balancing innovation with regulatory compliance, integrating diverse data systems, and leveraging AI responsibly. Discover actionable strategies through initiatives like the Bearcat Insights program and AI Enablement Community of Practice, aimed at modernizing infrastructure and fostering innovation.

Gain inspiration from Bharath’s journey from corporate to higher education, his passion for giving back, and his dedication to driving impactful change. A must-listen for digital leaders and innovators seeking to navigate the complexities of transformation in the academic space while maintaining ethical integrity and fostering inclusivity.

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Accelerating Healthcare with AI, Balancing Innovation with Ethical Health: Sylvain Hanssen

Épisode 18

vendredi 13 décembre 2024 • Durée 30:10

Join our host, Deepak Sharma, for an engaging discussion with Sylvain Hanssen, Director of Digital Commerce at Phoenix Group. Explore Sylvain's insights on accelerating healthcare with AI, balancing innovation with ethics, and navigating the complexities of healthcare transformation. Discover strategies for responsibly leveraging AI to improve patient outcomes, enhance healthcare professional workflows, and foster trust in a complex ecosystem. Gain actionable advice on transforming operations, creating impactful digital solutions, and driving change with a positive mindset and practical execution.

A must-listen for digital leaders and innovators aiming to redefine healthcare experiences and lead ethical transformations in the digital era.

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Crafting Seamless Journeys: Digital Strategy Meets B2B Customer Experience - Sunil Unni

Épisode 17

lundi 2 décembre 2024 • Durée 31:42

Join our host, Deepak Sharma, for an engaging discussion with Sunil Unni, VP of Digital Marketing, Strategy and Platforms at Avantor. Explore Sunil's insights on crafting seamless journeys for B2B customer experiences, where digital strategy meets procurement efficiency. Dive into strategies for simplifying complex B2B buying processes, leveraging data integration, and fostering innovation with cutting-edge technologies like agent-based AI. Discover actionable advice on building a strong digital foundation, navigating organizational challenges, and creating a future-ready business culture.

A must-listen for digital leaders aiming to redefine customer experiences and drive digital transformation.

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Chat to Conversations Redefined with Digital and Gen AI - Ashish Garg

Épisode 16

jeudi 14 novembre 2024 • Durée 41:01

Join our host, Deepak Sharma, for a captivating conversation with Ashish Garg, Co-founder & CEO at Eltropy. Discover how Ashish successfully led the transformation of Eltropy, empowering community financial institutions to embrace digital transformation and generative AI. Learn how customer-centered values and a “team of owners” culture were pivotal in reshaping member interactions through anytime, anywhere access, and explore Eltropy’s approach to AI-driven automation, empathy in complex conversations, and ethical leadership in the digital age.

Tune in for actionable insights on driving digital transformation and building a future-ready organization—an essential listen for digital leaders.

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Building a Digital Future: The Overlooked Non-Digital Blocks - Anne Guichard

Épisode 15

jeudi 19 septembre 2024 • Durée 28:04

Join our host, Deepak Sharma, for a captivating conversation with Anne Guichard, Global Head of Digital Platforms and Transformation at L'Oréal. Discover how Anne successfully led the transformation of Website Factory, overcoming challenges through strong management, creativity, and communication. Learn how non-digital skills were pivotal in turning a near-failure into a global success, and explore L'Oréal’s approach to agile development, AI innovation, and ethical leadership.

Tune in for actionable insights on driving digital transformation and building a future-ready organization—an essential listen for digital leaders.

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Decoding Smart CPG: Neeraj Agarwal

Épisode 14

vendredi 16 août 2024 • Durée 29:28

Join our host, Deepak Sharma, for an insightful conversation with Neeraj Agarwal, CIO at Torani, as they explore the future of consumer goods through the lens of Smart CPG. Discover how AI, IoT, and data-driven insights are revolutionizing product personalization, supply chain optimization, and customer engagement. Neeraj shares his expertise on the evolving role of technology in driving innovation and maintaining the balance between automation and human touch.

Tune in for actionable strategies on digital transformation and the future of AI in CPG - a must-listen for digital leaders.

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Support to Advocacy - The Path to Effortless Customer Experience: Tarun Luthra

Épisode 13

vendredi 21 juin 2024 • Durée 23:12

Join our host, Deepak Sharma, for an engaging conversation with Tarun Luthra, Global VP of Customer Experience at SAP. Discover how AI is revolutionizing customer experiences and transforming support functions into revenue drivers. Learn why trust, human connection, and adaptability are more critical than ever in today's digital landscape.

Tune in for actionable insights into experience economy, product success, and the future of digital interactions — a must-listen for digital leaders.

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Democratization of AI - The Key to Digital Transformations in the Enterprise: Markus Zirn

Épisode 12

mardi 19 mars 2024 • Durée 29:35

Join our host, Deepak Sharma, in an illuminating conversation with Markus Zirn, Chief Strategy Officer at Workato, as they discuss the democratization of AI and its pivotal role in driving enterprise success. Markus highlights the three key patterns fueling AI integration and the core tenets essential for AI-driven transformations.

Tune in for actionable insights into GenAI's transformative power to reshape your business processes — a must-listen for digital leaders.

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Experience Digital – The Dance Between Interactions and Relationships: Martin Mrugal

Épisode 11

lundi 19 février 2024 • Durée 32:17

Join our host, Deepak Sharma, in a riveting conversation with Martin Mrugal, Former Chief Operating Officer at Ellucian, exploring the evolving dynamics of digital interactions and relationships. Martin highlights the critical role of AI and machine learning in enhancing predictive analytics and customer engagement.

Tune in for actionable insights on integrating technology with human touchpoints to drive customer success.

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