In this episode, Enny and Elsy talk about what it’s like to conduct user research for a Nigerian exam prep platform, Quizant. They share insights from interviews with students preparing for JAMB and discuss how things like internet access, data costs, and cultural differences can shape the way people use a product.
They also explore what user-centred design looks like in a Nigerian context and some of the challenges that come with designing for diverse users.
Into the conversation we discuss milk, packaging, misinformation, and consumer perception — looking at how branding, packaging, mental models, and quality can influence the products we trust and choose.
Chapters
(00:00) Space Exploration and Social Media Buzz
(02:55) Introduction to the Design Gist Podcast
(05:57) User Research for JAMB Candidates
(08:50) Design Thumbs Up: Innovative Apps
(12:05) Challenges in User Research Interviews
(15:14) Insights from User Research Experience
(17:57) Navigating Internet Challenges in Nigeria
(20:58) Reflections on Research Methodology
(29:57) Navigating Remote Interviews
(33:04) Challenges in Education and Research
(36:01) The Flaws in the Exam System
(41:00) Innovative Learning Tools
(45:04) Reflections on the Interview Process
(50:00) Cultural Perspectives on Education
(55:07) The Role of Design in Information Accessibility
(56:04) Understanding Food Labeling and Consumer Awareness
(59:02) Cultural Perceptions of Food and Health