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Explorez tous les épisodes du podcast Dental Office Rescue with Linda Kane

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TitreDateDurée
How Clint Johnson Helps Dentists Recover Millions in PPO Revenue06 Nov 202500:56:06

In this episode of Dental Office Rescue, Linda Kane sits down with PPO strategist Clint Johnson, founder of Profitable PPOs, to talk about the hidden cost of insurance participation—and the real strategies dentists can use to take back control of their fees.

Whether you’re a startup looking to credential smart or an established practice tired of write-offs, Clint explains how to improve PPO profitability without sacrificing patients or production.

He walks through real strategies and math-based examples that have helped dentists recover millions, including:

  • Renegotiating PPO contracts every 18–24 months (and why most offices don’t)
  • “Leveling up” your participation for better fees—without losing in-network status
  • Why umbrella networks can trap you in bad rates (and how to replace them)
  • How to stop bad fee schedules from spreading across your practice
  • The power of the PPO Profit Ladder—and how to climb it the smart way

Clint shares honest, strategic insight into how practices lose revenue to PPOs—and what they can do to fix it fast.

🎁 BONUS: Want a free PPO assessment? Clint’s team will run your numbers and tell you if opportunity exists. Visit profitableppos.com or email clint@dentalppos.com

Resources

💬 Want support growing and protecting your practice?
Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Dentists: DSO or Private Sale? The Real Numbers with Caleb Carter22 Oct 202501:01:47

DSO or private buyer? Here's what every dentist needs to know before selling.

In this episode of Dental Office Rescue, Linda Kane sits down with practice transition expert Caleb Carter, CEO of Trusted Practice Transitions, to break down the real math behind DSO deals vs. private buyers. This is a must-listen for any dentist considering a sale, partnership, or retirement in the next few years.

From burnout to big offers, Caleb explains how to avoid regret and costly mistakes, and lays out a full, real-world math breakdown comparing DSO deals to private sales, including:

  • How much you’ll actually take home (after fees, management cuts, and workbacks)
  • What DSO “multiples” really mean and how they can be misleading
  • How long you’ll need to stay on after selling, and at what pay
  • Why profitability and planning matter more than ever

Caleb shares honest, non-biased insight to help you avoid costly mistakes and choose the path that’s right for you.

🎁 BONUS: Mention this episode to receive a free Practice Pulse analysis or Associate Readiness consult. Visit trustedpracticetransitions.com
or email caleb@trustedpracticetransitions.com

Resources

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Chaos to Clarity: Michelle Affanato’s Proven Systems for Dental Practice Success18 Jun 202500:34:45

Is your dental office constantly putting out fires—and no one’s quite sure who’s doing what? You don’t have a people problem. You have a systems problem.

In this episode, dental consultant and podcast host Michelle Affanato shares the exact strategies she uses to help practices like yours get aligned, efficient, and stress-free.

You’ll learn:

  • How to build clear, accountable roles that actually work
  • What most startups get wrong (and how to avoid it)
  • Simple systems that reduce drama and increase team performance

With 30+ years in both clinical and admin roles, Michelle brings a real-world, no-fluff approach to building a dental practice that runs smoothly—and profitably.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Michelle Affanato
🌐 Website: affinitymanagement.co

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

The Bagel Method: Kyle Summerford on Smarter Systems for Dental Office Managers04 Jun 202500:43:05

What do dental office systems have in common with a bagel? More than you think.

In this episode, Linda Kane sits down with Kyle Summerford—founder of Dental Office Managers Connect and a seasoned dental leader with 20+ years of real-world experience—to unpack his signature “Bagel Method.”

Whether you're overwhelmed by too many hats, struggling to lead your team, or just looking for a smarter way to streamline daily chaos, Kyle’s practical approach is built for real-world dental offices—especially the ones short on time and staff.

You’ll learn:

  • What the Bagel Method is and how to apply it to your patient journey
  • Why most office systems fail—and how to simplify them
  • How office managers can lead with confidence, not burnout
  • The power of servant leadership (and why it’s often missing)
  • Why community and self-awareness matter more than titles

This one’s for every office manager, team leader, and practice owner who’s ready to ditch the overwhelm and build systems that actually work.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Kyle Summerford
🌐 Website: https://www.dentalofficemanagers.com/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Coding, Compliance & CEO Thinking for Dentists — with DeVon Banks21 May 202500:46:13

If you think coding is just about getting reimbursed, think again.

In this episode of Dental Office Rescue, Linda Kane is joined by DeVon Banks—CEO of D-TECH Billing and Claims and one of the most respected voices in dental billing and compliance. With decades of hands-on experience and a specialty in Dentrix, DeVon breaks down what dentists really need to know about coding, documentation, and thinking like a true CEO.

You’ll learn:

  • Why poor documentation is more than sloppy—it’s a liability
  • How outdated CDT codes could be costing you thousands
  • What every doctor should know about insurance adjuster thinking
  • The 4 compliance habits that protect your license and your revenue
  • How to future-proof your billing systems—without overcomplicating them

This episode is a must for any dentist who wants to stop surviving and start leading.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with DeVon Banks
🌐 Website: https://www.dtechbc.com/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

My Story of Loss, Leadership, and Grit—And Why I’m Fighting for Private Practice07 May 202500:39:20

In this deeply personal solo episode, Linda Kane shares the real story behind her mission to protect private dental practices—and the hard-earned lessons that shaped it. From early days at the front desk to consulting multi-location offices, managing startups, and walking through serious mental wellness challenges within her practice, Linda opens up about what it truly takes to lead through change—and why she’s committed to fighting for the future of private practice.

Whether you're burned out by insurance chaos, frustrated by outdate systems, or carrying the emotional weight of leadership, this episode offers a powerful dose of honesty, encouragement, and practical insight from someone who’s been through it all.

What You’ll Hear:

  • How Linda’s 26-year journey in dentistry turned into a calling
  • The behind-the-scenes story that redefined her mission
  • Why most teams aren’t fully trained on insurance—and how that’s hurting doctors
  • The real cost of doing things “the way we’ve always done them”
  • The birth of Zeroed In Dental Solutions and a mission to rescue dental offices

This is more than a personal story—it’s a wake-up call for practice owners who know something needs to change, but don’t know where to start.

📌 Resources
💬 Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

How to Use Social Media to Attract Patients & Increase Case Acceptance with Rita Zamora23 Apr 202500:33:59

Is your social media presence helping your practice—or holding it back?

In this episode, Linda sits down with dental marketing expert Rita Zamora, founder of Connect90, to talk about how dental teams can use social media to attract the right patients, increase treatment acceptance, and build trust before a patient even walks through the door.

Rita shares real-world strategies that work for busy teams, including:

  • How to make social media support your treatment planning and case acceptance
  • The best platforms for dental practices right now (and how to use them)
  • Why generic posts are hurting your brand—and what to do instead
  • How to save time with a repeatable, personalized content system

Whether you’re new to social or tired of posting without results, Rita breaks it all down into simple, actionable steps. Plus, she’s offering a 30-day free trial of Connect90—no credit card required—to help you get started with confidence.

📌 Resources:

Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Rita Zamora
🌐 Website: Connect90.com
📘 Book: Get Found, Get Liked, Get Patients ➝ Book.RitaZamora.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What If a Dentist Had Caught This Sooner? Sleep Apnea & Men’s Health with Dr. Rad09 Apr 202500:44:03

What if one question could save a life? That’s the powerful story Dr. Dar “Rad” Radfar brings to this episode of Dental Office Rescue.

A car accident changed everything—and revealed Dr. Rad’s own undiagnosed sleep apnea. Today, he’s on a mission to help dental teams recognize the signs, talk to patients with compassion, and embrace the life-saving role they can play.

Dr. Rad co-founded the The Menergy Group with Dr. Farokh Jiveh, and it's there to support men in dentistry and beyond with mindset, purpose, and emotional wellness. Through retreats, coaching, and community, the group helps men reconnect with their power—and lead with presence at home and in practice.

🔗 Learn more at TheMenEnergyGroup.com

💡 In this episode, Dr. Rad and Linda talk about:

  • The hidden clues of sleep apnea visible during routine exams
  • Why mindset matters just as much as clinical skill
  • How dentists can confidently screen and refer without fear
  • Men’s mental health, burnout, and leading with heart
  • Using medical billing to support care (and your bottom line)
  • Pediatric red flags, oral appliance therapy, and more

Resources:

Want expert guidance to get out of the grind?

Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Dr. Rad
🌐 Website: RADSeminar.com
🔥 The Menergy Group: TheMenEnergyGroup.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Burned Out by PPOs? Reclaiming Profit and Purpose with Lori Bernardo26 Mar 202500:45:14

Tired of the grind? Feeling squeezed by insurance plans and rising costs? You're not alone—and you're not stuck.

🎙️ In this episode of Dental Office Rescue, Linda Kane sits down with Lori Bernardo, Regional Director at Amplify360 and a 30+ year dental industry veteran. Lori has worked with thousands of practices across the country and knows exactly what’s dragging private practices down—and how to help them rise back up.

They dig into the emotional exhaustion, team dysfunction, and financial strain that come with insurance dependence—and what it takes to turn things around.

💡 What You’ll Learn

  • The hidden costs of PPO participation
  • Why “team misalignment” could be your biggest obstacle
  • Realistic paths to reclaiming your practice’s vision

Want expert guidance to get out of the grind?
Linda Kane helps dentists rebuild stronger operations and reclaim control.

📖 Claim your free copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🤝 Connect with Lori Bernardo
📧 Email: lori.bernardo@amplify360.com
🌐 Website: amplify360.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

The #1 Financial Threat to Your Dental Practice (And How to Stop It!) with David Harris12 Mar 202500:36:46

Embezzlement in Dentistry: How to Detect & Prevent It – 70% of dentists will face embezzlement, often losing over $100K before realizing it. In this episode, Linda Kane interviews David Harris, CEO of Prosperident, to uncover the red flags, smart prevention strategies, and financial safeguards every dentist needs to know. Don't wait until it's too late—protect your practice now! 🎧 Listen in!

💡 Explore this episode’s resources and connect with Linda and our guest!

Connect with Linda Kane

Connect with David Harris

  • 📞 Contact David Harris: 888-398-2327
  • 🌐 Learn More About Embezzlement Prevention: www.prosperident.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Demystifying Dental Insurance & Revenue Management with Teresa Duncan26 Feb 202500:48:47

In this episode of Dental Office Rescue, Linda Kane invites industry expert Teresa Duncan on the show to break down the complexities of dental insurance, revenue management, and compliance. With over 20 years of experience, Teresa shares practical insights to help dental offices protect their bottom line, streamline billing, and avoid costly mistakes. Don’t miss this crucial conversation on making insurance work for your practice!

💡 Explore this episode’s resources and connect with Linda and our guest!

Connect with Linda Kane

Connect with Teresa Duncan

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Introducing Dental Office Rescue: Meet Linda Kane12 Feb 202500:12:34

Why this podcast exists—and why it’s more important than ever for private dental practices.

🎙️ In this kickoff episode, host Linda Kane, best-selling author of Dental Office Rescue, shares the story behind the show and her mission to help private practices protect what they’ve built—and grow stronger in the process.

Get to know Linda, the vision behind Dental Office Rescue, and what you can expect from future episodes packed with real-world strategies to support your practice, your team, and your bottom line.

Need support with your dental practice?
Linda Kane is more than your host—she’s a trusted expert in:

  • Practice consulting and operations
  • Dental insurance billing solutions
  • Speaking and team training

📖 Claim your FREE copy of Dental Office Rescue ➝ rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions ➝ zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Fixing the Dental Hygiene Backlog: Staffing, Scheduling & Systems That Work09 Oct 202500:33:10

Is your hygiene department helping—or hurting—your practice?

In this episode, Linda Kane sits down with Rachel Wall, RDH—CEO and Founder of Inspired Hygiene—to tackle one of the most urgent challenges facing private dental practices: the hygiene backlog.

With decades of experience as a hygienist, coach, and industry leader, Rachel shares why hygiene delays are now a public health issue, how to retain great hygienists without burnout, and the powerful results of expanding hygiene services (without overwhelming your team).

You’ll also learn why a written standard of care is the secret to aligning your hygiene team, improving diagnosis, and boosting long-term profitability.

Perfect for dentists, office managers, and hygienists ready to reclaim control and elevate care.

Covered in this episode:

  • Why hygiene backlogs create more than just scheduling headaches
  • How staffing, perio diagnosis, and scheduling work together
  • What to do when your hygienists resist new systems or products
  • The power of co-diagnosis and team calibration
  • How a clear hygiene protocol can reduce liability and burnout
  • The triple win approach: healthier patients, empowered hygienists, profitable practices

Resources

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

Connect with Rachel and Get Free Resources

Check Out Inspired Hygiene's Resource Guide → inspiredhygiene.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

30 New CDT Codes Are Coming—What Every Dental Office Needs to Know Now24 Sep 202500:43:16

New codes are coming in 2026—is your dental office ready?

In this solo episode, Linda Kane breaks down what your practice should be doing right now to get ahead of the 2026 changes, avoid costly denials, and make sure you're getting paid more—and getting paid on time. She also shares a 5-step framework your team can start using today to clean up your billing systems, reduce insurance headaches, and protect your revenue.

Perfect for dentists, office managers, and anyone handling insurance or billing.

📘 Grab your free copy of Dental Office Rescue or book a call at rescuemydentaloffice.com

Covered in this episode:

  • The biggest mistakes dental teams make with insurance billing
  • Why entering benefits correctly matters more than ever
  • 5 non-negotiable billing practices to protect your revenue
  • How to prepare your software, systems, and team for CDT updates

Whether you’re PPO-heavy or fee-for-service, this episode will help you tighten your systems, train your team, and start 2026 ahead of the curve.

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Unlock Hidden Revenue with Medical Billing: What Most Dental Offices Miss11 Sep 202500:46:25

Faster payments, bigger checks, and real results—Leslie Icenogle, CPC, breaks down the benefits to medical billing in your dental practice.

If medical billing feels overwhelming, this episode will change your perspective, and reveal everything you need to know about it. Linda Kane sits down with Leslie Icenogle, CPC, founder of Dental Classroom, LLC, to show how dental teams can unlock untapped revenue, boost case acceptance, and get patients the benefits they actually deserve.

With over 40 years in dentistry and deep expertise in oral surgery and medical coding, Leslie explains:

  • Why medical claims pay 33% faster than dental—and how to get started
  • What general dentists are already doing that qualifies for medical billing
  • The surprising types of treatment (even prophys!) that can go to medical
  • How sleep services, trauma, implants, and chronic conditions open the door
  • What most offices miss—and how your team can file confidently and compliantly
  • Why this isn’t just about reimbursement—it’s about patient advocacy

Plus:
A special RESCUE20 discount on Leslie’s program for Dental Office Rescue listeners:

https://www.dentalclassroomonline.com/

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Leslie Icenogle
🌐 dentalclassroomonline.com
🌐 https://www.linkedin.com/in/leslie-icenogle

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

AI + Dental Wisdom: Smarter Systems and Stronger Teams with Laura Nelson27 Aug 202500:55:51

Want to build a more efficient, future-ready dental office—without losing the human touch? It starts with the powerful combination of technology, business, and dental wisdom.

In this episode, Linda Kane sits down with Laura Nelson to talk about how to lead your team through change, simplify training, and get real about what works in the front office. From outsourcing and automation to AI tools and onboarding, Laura breaks down what dental practices need to succeed today.

Topics we cover:

  • What dental wisdom really means (and why it matters more than ever)
  • How to use AI and outsourcing without creating more chaos
  • The most common training gaps killing team performance
  • Red flags when hiring or bringing in new tech vendors
  • What happens when dentists don’t lead their own team

This is a practical conversation for practice owners who want less stress, better systems, and stronger support at the front.

Resources

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Laura Nelson
🌐 frontofficerocks.com
🌐 soberliferocks.com
🌐 lauranelsonspeaks.com
📱 LinkedIn
💬 BrushUp on AI Facebook Group

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

How Dentists Build Wealth: Tax, Legacy & Exit Strategies with Tim McNeely13 Aug 202500:42:05

Want to keep more of what you earn, protect your legacy, and build a practice worth top dollar? It starts with exit planning strategies long before you’re ready to sell.

In this episode, Linda Kane talks with Tim McNeely, CFP®, CIMA®, CEPA®, founder of The Dental Exit Institute and author of Dental Wealth Nation. Tim shares how advanced planning strategies can reduce taxes, safeguard wealth, and create a clear path toward the life you want—during and after dentistry.

Whether you’re just starting out, mid-career, or eyeing retirement, this conversation will help you see exit planning as a way to strengthen your business today, not just when you’re ready to step away.

You’ll learn:

  • Why “build to sell” is the secret to running a better practice now
  • The 4 pillars of advanced planning that go beyond investments
  • How to protect your income and close your personal wealth gap
  • What the ultra-successful do to stress test their financial plans
  • Steps to find the right advisors and avoid costly misalignment

Built for dentists who want more freedom, impact, and significance—without sacrificing patient care—these strategies help you turn hard work into lasting wealth.

Resources

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Tim McNeely
 🌐 Website: timmcneely.com
📱 Call/Text: (818) 534-4949
🔗 LinkedIn: linkedin.com/in/timmcneely

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Tired of DSO Talk? A Smarter Dental Ownership Model That Pays More30 Jul 202500:36:48

Don't want to sell to a DSO? You’re not alone—and you’re not out of options.

In this episode, Linda Kane talks with Bryant Gibby and Dr. Weston Spencer of Saving Private Practice about a smarter dental ownership model that helps doctors stay independent, boost profitability, and reduce burnout—without giving up control.

Whether you're planning an exit or trying to keep up with the demands of ownership in today’s fast-moving economy, this conversation breaks down what’s really happening with consolidation—and how dentists can protect what they’ve built.

You’ll learn:

  • Why selling to a DSO isn’t your only (or best) path
  • How shared services can reduce stress and overhead
  • What makes this doctor-led model different from corporate groups
  • How one dentist tripled her income—without going it alone

Built by dentists, for dentists, this model empowers you to offload admin, grow sustainably, and stay at the center of your practice.

Resources

💬 Want support growing and protecting your practice?
 Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Saving Private Practice
 📧 Bryant Gibby: bgibby@sppdental.com | 📱 (801) 541-3484
 🌐 Website: sppdental.com
🔗 Dr. Weston Spencer: linkedin.com/in/drwestonspencer

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Compliance That Pays Off: Kelli Ngariki’s SAFER System for Dental Practices16 Jul 202500:48:20

Still guessing your way through OSHA and HIPAA? It’s costing you more than you think.

In this episode, compliance expert Kelli Ngariki shares her SAFER Method—a simple, step-by-step framework to help dental offices get compliant, stay protected, reduce errors, and empower their teams. From infection control to documentation to delegation, this conversation will show you how to make compliance work for you (not against you).

You’ll learn:

  • Why system breakdowns—not people—are the root of most safety issues
  • The 3 roles every dental office needs for OSHA, HIPAA & infection control
  • How written protocols reduce risk, training time, and team turnover
  • What actually happens when you're not prepared for an audit

With her background in education, operations, and compliance law, Kelli brings a practical, empowering approach that makes compliance feel doable—and worth it.

Resources

💬 Want expert guidance to simplify your systems?
Linda Kane helps dentists eliminate burnout and reclaim operational control.

📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Kelli Ngariki
🌐 Website: oshahipaatraining.com
📘 Book: gooddentistbook.com
🔗 LinkedIn: linkedin.com/in/kellingariki

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Smarter Dental Billing with Dr. Parth Patel of Dntel02 Jul 202500:36:04

Is your front desk team drowning in insurance chaos—and burning out fast?
You don’t have a staffing problem. You have a systems and billing problem.

In this episode, Dr. Parth Patel, CEO of Dntel, shares how smarter RCM technology and a connected billing network are transforming the insurance process for dental offices—making it easier, faster, and far less stressful for your team.

You’ll learn:

  • Why most RCM workflows break down—and what to do instead
  • How centralized billing systems improve collections and team morale
  • What the future of insurance processing looks like (hint: it’s not DIY)

With deep experience in both clinical operations and technology, Dr. Patel brings a practical, scalable approach to solving one of dentistry’s biggest pain points.

Resources
💬 Want expert guidance to simplify your systems?
Linda Kane helps dentists eliminate burnout and reclaim operational control.

📖 Claim your free copy of Dental Office Rescue → rescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🤝 Connect with Dr. Parth Patel
🌐 Website: dntel.com
🔗 LinkedIn: https://www.linkedin.com/in/drparth/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Great Leaders Don’t Operate from Fear—Cassie Tallon on Servant Leadership in Dentistry08 Apr 202600:56:27

Break free from the fight-or-flight cycle in dentistry. Grow your practice.

In this episode, Linda sits down with Cassie Tallon to unpack how fear-based leadership keeps entire practices stuck in survival mode—and what it actually takes to break the cycle.

Together, they talk about:

• Why so many dental teams are stuck in fight-or-flight
• How fear-based leadership impacts culture, communication, and growth
• What servant leadership actually looks like in real life—not theory
• The power of 20 seconds of courage to change conversations and outcomes
• Why slowing down, asking better questions, and leading with care matters more than ever

Cassie shares insights and stories on how to lead with intention, support your team, and create a practice that feels better to run—and performs better too.

Because the real transformation doesn’t start with systems.
It starts with how you lead.

Connect & Learn More

Learn more about Cassie: https://thefractionalmatch.com/
Connect on LinkedIn: https://www.linkedin.com/in/cassie-tallon/

Cassie is offering a FREE 1-hour consultation for Dental Office Rescue listeners

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Survival Mode Isn’t Sustainable: Real Talk on Dental Leadership w/ Brandi Marzolino25 Mar 202600:55:51

“The real crisis in dentistry isn’t clinical—it’s human.”

Burnout is unfortunately the reality for many dental teams and leaders trying to keep up with constant demands, pressure, and change.

In this episode, Linda sits down with leadership coach Brandi Marzolino to unpack what’s really happening beneath the surface—and why so many practices are stuck in survival mode.

Together, they explore:

• Why dental teams are overwhelmed and burning out
• The hidden cost of overloading your best employees
• How leadership impacts team morale and patient experience
• Why clarity, boundaries, and alignment matter more than ever
• How to create a healthier, more sustainable practice

Brandi shares honest, practical insight on how to slow down, reconnect with your team, and lead in a way that actually supports long-term success.

Because the goal isn’t just to keep up.
It’s to build a practice—and a life—that actually feels good.

Connect & Learn More

Follow Brandi Marzolino for leadership insights and coaching:
https://courageandjoyatwork.com/
https://leadhershipexperience.com/

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

One Year of Dental Office Rescue: What’s Changing in Dentistry in 202625 Feb 202600:22:58

In this one-year anniversary episode, Linda Kane explores 2026 dentistry trends, including AI-driven dental billing, medical insurance compliance, outsourcing administrative roles, and improving front office performance. Learn how changing insurance regulations, technology advancements, and smarter systems are impacting dental practice operations and revenue.

Dentistry is changing. The question is — is your front office ready?

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

I Went to Prison Over Dental Billing & Compliance — 7 Steps to Protect Your Practice | Roy Shelburne, DDS11 Feb 202601:14:28

“It wasn’t intentional—but it changed everything.”

Out of $3.5 million in claims, just $17,899.57 was deemed improper.
He was sentenced to 24 months in federal prison.

In this episode, Linda sits down with Roy Shelburne, DDS—nationally recognized speaker on dental documentation, billing, and compliance—to share the story behind his powerful mission:

“I went to prison so you don’t have to.”

What happened wasn’t intentional fraud. It was what he didn’t know—about documentation standards, compliance systems, and how “blind disregard” is defined legally.

Now, Roy is committed to helping dental professionals protect their practices before a mistake becomes a crisis.

They explore:

• Why ignorance is no excuse in dental billing and compliance
• How small documentation gaps can create major legal exposure
• The powerful role AI now plays in insurance audits
• What “blind disregard” really means in today’s legal landscape
• The 7-step compliance system every dental practice needs
• How to protect your license, your team, and your family

Roy shares practical, actionable steps—not fear tactics—that help practices operate with clarity, integrity, and confidence.

If you accept Medicaid, Medicare, federal employee plans, ACA reimbursements, or any government funding, this episode is essential listening.

Because the goal isn’t to scare you.
It’s to protect you.

Connect & Learn More

Follow Roy Shelburne, DDS for compliance education and speaking engagements.
Facebook: https://facebook.com/royshelburne

Connect with Linda Kane for dental insurance billing support and practice protection strategies.

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Developing the Hygienist as Your Diagnostic Partner with Rachel Wall, RDH28 Jan 202600:39:02

What does it really take to develop a strong diagnostic partnership between dentist and hygienist?

In this episode, Linda welcomes back Rachel Wall, RDH—clinical hygienist, author, and founder of Inspired Hygiene—to break down the strategies that make co-diagnosis work.

They explore:

  • Why doctors need a diagnostic partner (and how to empower one)
  • What hygienists gain from taking a more active diagnostic role
  • How to build trust, reduce clunky handoffs, and avoid awkward exams
  • The triple-win of calibration meetings (for doctors, hygienists, and patients)
  • What to do when trust is low or systems are breaking down

Rachel shares practical advice for creating a culture of clear expectations, consistent communication, and shared ownership of patient care.

🔍 Featured Resource:

👉 Hygiene to Doctor Handoff Guide

🌐 inspiredhygiene.com/hygiene-to-doctor-hand-off-guide

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

What Happens When You Get Reported? Lessons from a Dental Compliance Officer14 Jan 202600:50:18

No dentist wants to think about getting reported to the board—but it happens more often than you might realize.

In this episode, former dental board investigator Duane Tinker joins Linda Kane to break down the real reasons complaints get filed, how board reviews actually work, and what every practice should have in place to stay protected.

From documentation gaps to credentialing missteps, this is a must-listen for any dental owner or team member who wants peace of mind and long-term protection.

Resources

Connect with Duane Tinker

Connect with Linda Kane

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Dental Embezzlement Red Flags: How to Protect Your Dental Practice with David Harris (Part 2)31 Dec 202501:03:12

What every dentist should know about embezzlement.

Could it happen in your practice? In this powerful follow-up episode, Linda Kane welcomes back David Harris, CEO and dental embezzlement investigator at Prosperident, to go even deeper into the red flags and risks hiding inside your own systems.

From how duties are divided at the front desk to what your reports aren’t telling you—this episode explores the subtle gaps that could open the door to internal theft.

Even if you trust your team and haven’t seen any signs, David explains why awareness and prevention are your best tools for long-term protection.

Don't wait until you've already lost money.

What we cover:

  • The most common warning signs of dental embezzlement
  • How to spot patterns that don’t add up in collections or deposits
  • The difference between revenue-side vs. expense-side theft
  • Why well-meaning, overworked team members can become risks
  • How to build safer daily workflows—even with a small team
  • Tips for smarter hiring and screening (including what most practices miss)
  • Why delegation without oversight creates blind spots

Resources & Guest Info

Connect with David Harris

Connect with Linda Kane

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

New Year, New Codes: CDT Changes Dentists Must Know for 202617 Dec 202500:57:34

🚨 Big changes are coming in 2026—new CDT codes, Medicare plans, and more.

In this episode, revenue cycle expert Teresa Duncan joins Linda Kane to break down the 60+ CDT code changes coming in 2026—and what they really mean for your dental team. From cracked tooth diagnosis codes to occlusal guard cleanings and anesthesia billing updates, we cover what’s new, what’s confusing, and what could cost you.

Plus: audit risks, Medicare Advantage updates, outsourcing tips, and how to protect your practice when staffing and training fall short.

Here’s what we cover:

  • Why 2026 CDT code changes are more complex than usual
  • Common coding mistakes that could trigger audits
  • What dentists need to know about Medicare Advantage plans
  • The role of the doctor in coding, billing, and fee decisions
  • How outsourcing is solving the dental staffing crisis
  • Smart systems that reduce billing stress and compliance risk

Resources

Mentioned in this episode: odysseymgmt.com

💬 Want support growing and protecting your practice?
Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

How to Keep More Cash-Pay Patients: Dental Membership Strategies That Actually Work03 Dec 202500:51:57

Dropping insurance and trying to attract more cash-paying patients? You can’t afford to miss these strategies. This one’s for you.

In this episode, dental membership expert Paul Lowry shares exactly how practices can reduce their insurance dependence, retain more cash-pay patients, and finally build a membership plan that works for their dental office.

Learn how to design a plan that keeps patients loyal, boosts profitability, and takes pressure off your front office team.

Here’s what we cover:

  • Why most in-house dental membership plans don’t actually retain patients
  • The biggest myths about going out-of-network
  • How to start dropping underperforming PPOs without hurting your schedule
  • Why your “VIP” plan might be acting like a one-time discount (and how to change that)
  • How to build a real revenue stream from cash-pay patients
  • Systems that support team accountability—and eliminate front desk guesswork

🎁 BONUS: Want to retain more uninsured patients and earn recurring revenue?
Paul is offering $200 off for Dental Office Rescue listeners with code DOR2025.
➡️ Get the free resource: Seven Deadly Sins That Kill Membership Plans

Visit Paul’s website: dentalmenu.com

Resources

Mentioned in this episode: Seven Deadly Sins That Kill Membership Plans

https://www.dentalmenu.com/seven-deadly-sins

💬 Want support growing and protecting your practice?
Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

How to Improve Dental Case Acceptance and Get More Yeses with Sophia Dunkley19 Nov 202500:48:39

What if one podcast episode could help you lock in your high-converting case acceptance?
In this value-packed conversation, dental consultant and coach Sophia Dunkley reveals how to turn treatment plans into “yeses” by building trust, training your team, and transforming how case acceptance is handled from chair to front desk.

In this episode of Dental Office Rescue, host Linda Kane and The Practice Navigator jump into the systems, scripts, and mindset shifts that help dental practices close more treatment—and stop leaving revenue on the table.

Here's what we cover:

  • Why treatment acceptance should start in the chair, not at the front desk
  • The 5 silent objections patients have (and how to overcome them)
  • How to improve clinical-to-front handoffs and avoid trust breakdowns
  • The verbal skills every team member should know to close confidently
  • What scrubs should—and shouldn’t—say about money
  • Why team alignment is your greatest asset in growing treatment revenue

🎁 BONUS: Want help training your treatment coordinator or boosting case acceptance? Sophia offers a free strategy talk plus a Verbal Skills Download to help you start strong.

Visit her website: https://thepracticenavigator.com/

Connect with Sophia on LinkedIn: https://www.linkedin.com/in/sophiadunkley/

Resources

💬 Want support growing and protecting your practice?
Linda Kane helps dentists reduce burnout and take back operational control.

📖 Claim your free copy of Dental Office Rescuerescuemydentaloffice.com
🌐 Explore services at Zeroed-In Dental Solutions → zeroedindentalsolutions.com

🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday.

🎧 This podcast is produced by @parkerkane.co | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

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