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Titre
Date
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Decoding AQ with Ross Thornley Feat. Sandra Loughlin - Chief Learning Scientist at EPAM Systems
15 avr. 2025
00:48:32
With me today is Sandra Loughlin, Chief Learning Scientist at EPAM Systems, an organizational psychologist and a self-proclaimed 'skills nerd.' Sandra has dedicated her career to transforming the way businesses approach learning, employee enablement, and technology-driven transformation. She’s at the forefront of helping organizations cultivate business agility and engineering excellence through AI-enabled, skills-based strategies. With her work featured in Forbes and CEO Magazine and recognition as a Global Leader in Consulting, Sandra is here to share her expertise on building cultures of continuous learning and innovation.
I'd like to give our listeners some context about EPAM - has been on this journey for 3 decades - the art of the possible - built in-house, home grown - how it is configured, is to server the business - and is like a foreign country. EPAM and SKILLS have been married from day one.
Ross and Sandra talk about software engineering, data, AI, building sophisticated digital platforms, skills, finding the right people, skills-based organisations, systems of work, understanding your people, compelling change, being certain about change, digital transformation, human capital and framing to the right people. The pair also discuss set expectations, knowing where you are going, chief administration officers, AI in the workforce, transforming businesses, understanding AI, disruptive AI, autonomous robots, pushing your capabilities, understanding tasks, building teams, learning capabilities, dynamic learning, being outside our comfort zone and pickleball.
Timecodes:
00:16 Intro to Sandra
01:01 Sandra's background
01:51 EPAM
03:34 Tasks related to skills
05:06 What Sandra is currently working on
08:51 Leaving a set system that time and money have gone into
14:01 Making big changes while avoiding too much stress
21:09 EPAM approaching structuring business roles differently
25:34 Slowing down before speeding up
26:54 Being leaner and AI colleagues
34:04 Evolving communication skills in teams and collectives
37:47 Shifting away from limitations
40:18 Learning through incentivising
41:52 The difference between learning and training
44:39 The last time Sandra did something for the first time
Decoding AQ with Ross Thornley Feat. Russell Harvey - The Resilience Coach
26 mars 2025
00:47:39
What does Russell do? Well the opening line on his website says it all "he Supports Leaders Who are Wading Through Treacle to Rediscover their Mojo and make great decisions"
With over 2 decades years of experience in learning, leadership, and organizational development, Russell has dedicated the past 18 years to resilience and navigating the complexities of a VUCA world.
He’s an engaging leadership coach, speaker, and facilitator with a mission to positively impact 100,000 lives by the end of this year. Passionate, pragmatic, and playful, Russell is here to share his insights on resilience, leadership, and helping people rediscover their mojo.
Ross and Russell talk about leadership at The Co-operative Group, restructure, change, defining resilience, bouncing back without learning, surviving, thriving, overwhelm, never add to the 'to do list', reducing stress, purpose & energy, positive effects, playing to strengths, reducing responsibilities, delegating, removing blockage to people performing and feeling lighter. The pair also discuss common understanding, fostering energy, wellbeing, lack of confidence, caring for people, optimism, grounding guiding hope, tough times forcing resilience, adaptability, agility, simplifying new things, permanent openness, burnout, adopting AI, what is working well, emotional intelligence, finding purpose, reflect back on your life and remember being proud, finding ways to be proud, natural energisers, enjoying work, fear, your network, intentional choice and asking for help.
Timecodes:
00:16 Intro to Russell
00:54 Russell's background
01:48 Becoming ‘The Resilience Coach’
04:40 Clients journeys with Russell
13:06 Giving teams and organisations resilience
16:41 Russell's current activities and impacting 100,000 lives
19:54 Darker times in the past and accepting reality
Decoding AQ with Ross Thornley Feat. Kevin Eikenberry - The Chief Potential Officer
11 mars 2025
00:49:17
Joining us today is Kevin Eikenberry, the Chief Potential Officer of The Kevin Eikenberry Group. Kevin is a globally recognized expert on leadership, remote and hybrid work, and team development. A best-selling author, a few of his many notable books include, (around 10 so far) 'The long-distance leader', 'The long-distance team-mate' 'from BUD to BOSS', and Flexible leadership'. He is a renowned keynote speaker, and LinkedIn Learning instructor, with 3 decades of consulting with and coaching leaders around the world.
Selfishly I want to learn how we can improve our results as a remote team. And what the future of adaptable and flexible leadership looks like.
Ross and Kevin talk about phases of writing books, helping leaders, navigate uncertainty and leading with confidence, being effective leaders, organisations creating effective leaders, making leaders better, leadership styles, context, tools to build confidence and capability. The pair also discuss competence growing confidence, prioritising, principles, values, polarisation, tensions, flexors, hard decisions, informed decisions, decisions effecting people, remote & hybrid work, plausible reasons, humanoids doing work, mindset, skillset, habit-set, adaptive practices, piloting things over policy, policies having expiration dates and recognising change.
Timecodes:
00:17 Intro to Kevin
01:39 Projects currently exciting Kevin
03:08 Reasons to continue writing new books
05:11 Ideal person to read and use Kevin's new book 'Flexible Leadership'
11:49 The value of confidence in the realm of uncertainty
14:48 Decision making and saying "no"
16:53:23 Mark Zuckerberg's new Facebook shift video and leaders shifting
26:43 Things that haven't been done before
27:23 Flexible Leadership on where to work
33:03 Organisations going through lots of shift and restructuring
38:51 People struggling and tired with shift
43:35 The perfect achievements for Kevin the next year
46:38 The last time Kevin did something for the first time
Decoding AQ with Ross Thornley Feat. Henrik Jarleskog - Executive Leadership
18 févr. 2025
00:59:21
Henrik Jarleskog is Head Future Work at Sodexo, as he puts it "A Journey of Leadership and Innovation".
This is a big role for the 19th largest employer worldwide, Sodexo, a leader in sustainable food and facilities management, with over 423,000 employees world wide, and they serve 80 million consumers every single day.
Henrik, was hired to transform Sodexo, to make it grow faster, to improve its margins & to innovate at speed. Four years ago, the European CEO entrusted him with a critical mission: to deepen our understanding of their clients. The quote that inspired Henrik - "Nothing can be more important than understanding our market; let's shape the future of work."
In 2020, Sodexo launched a Future of Work platform, responding to the changes and expectations in the wake of the pandemic. A huge imperative to innovate & develop new services with flexible business models, embracing emerging technologies.
Ross and Henrik talk about remote work, the future of work, staying relevant, dynamic discussions, revenue drops, future offices, being around people, duality, time spent in the office, serving clients, open strategies, managing large amounts of people and flexible companies. The pair also discuss AI colleagues, saving time, resilience, companies being left behind, problem solving, hybrid companies, workplace experiences, generational shifts, supporting people, the Hyrox workout competition, personal health, the mindfulness city and profound energy.
Timecodes:
00:14 Intro to Henrik
01:46 Henrik's role
04:58 Industry shifts
09:06 Working from home
13:59 Challenges recognising a trend and having to react to it
20:04 Henrik's platform launch and adaptability
25:52 Humanoid robots and AI
34:10 The importance of people's wellbeing
39:38 "Half the space, twice the experience"
43:31 Exciting prospects in the year ahead
49:01 The last time Henrik did something for the first time
50:43 Bringing in energy
54:22 Life changing experiences and the Bhutan Innovation Forum
Decoding AQ with Ross Thornley Feat. Tim Bowie - Professional business coach.
04 févr. 2025
01:04:29
Tim is the Owner of Bowie & Associates, and a remarkable professional business coach.
As one of AQai's certified level 2 professional adaptability partners Tim is an expert in empowering leaders to embrace change with optimism and strategy. With over three decades of experience - from sales roles at tech beasts like, Lenovo, IBM and Dell, his career transitioned into sales strategy, leadership development, and business coaching. Tim has dedicated his career to helping organizations and individuals unlock their potential.
Ross and Tim talk about transitioning, adaptability, embracing change, thriving, positive outlook, accepting different outcomes, starting a new business, improvement, helping people see things differently, analysing skills, open mindedness and agile development. The pair also discuss AI in education, losing jobs, Pivot Point documentary, hiring for jobs which don't exist, helping individuals, relationships, investing in people, being easy to understand, impact, Co-Elevation, addressing challenges early, the power of saying "no", family, charity, unlearning and clarity of vision.
Timecodes:
00:40 Intro to Tim
01:32 Tim's take away from 2024
02:59 Things to take forward before change
04:29 Career reinvention highlights
06:42 Stories of people reaching their potential
09:24 Time scales to thrive
11:01 Education as a leaver of growth
14:44 Tim's involvement with Universities and education
23:12 Mergers and Acquisitions
31:29 Shifts in job roles
36:22 Thriving after shifting roles
39:55 How Tim's data helps people and Ross's company acquisition
52:09 Tim's perfect pilot to get started
54:05 The value of hope and optimism
55:51 Gratitude focus
57:00 The last time Tim did something for the first time
Decoding AQ with Ross Thornley Feat. Lisa Hammond - Chief Human Resources Officer at Veradigm
21 janv. 2025
00:52:00
For my first guest of 2025, I'm delighted to welcome Lisa Hammond, Chief Human Resources Officer at Veradigm. Lisa is a visionary leader with over two decades of experience in HR and organizational strategy. With key roles at Blockbusters, Samsung and many hospitality giants.
She has a rich history of driving transformative change in dynamic environments, from leading M&A initiatives to fostering leadership development and optimizing talent acquisition strategies.
Her passion for creating people-centered organizations anchors her work as a coach, advisor, and executive leader.
Ross and Lisa talk about finding a path in life, changing jobs, taking risks, building relationships, people wanting to invest, tolerance, handling human nature, coping with crisis, real issues, changing perspective, compassion and grounding yourself. The pair also discuss the new President bringing change to organisations, internal transformations, transforming healthcare, humans guiding AI, staying healthy, upskilling, reskilling, falling behind, development, giving people value, being humane, being the person you want to be and traveling to Nepal.
Timecodes:
00:19 - Intro to Lisa
02:30 Journey from a criminal justice and political science degree to the HR world
06:32 A grounding in hospitality shaping thinking
09:48 Personal elements dealing with conflict
12:22 Balancing SOP or letting things go
14:11 Process DOS - Dangers, Opportunities, Strengths
18:18 Challenges for teams being responsible and digital transformations
22:33 AI transforming entire models
26:03 Lisa's key milestones for this year
30:54 Giving space for wellness and driving upskilling
32:57 Goals in the next year
36:34 Bringing new energy and our whole self
38:10 People looking at HR as a career
40:13 Outside triggers and allowing them to manifest
47:16 The last time Lisa did something for the first time
Decoding AQ with Ross Thornley Feat. Rob Lion - Expert in Human Behaviour
07 janv. 2025
00:55:07
Joining us today is Dr. Rob Lion, a dynamic leader and expert in human behavior with over 20 years of experience in organizational development, leadership, and performance improvement. Known for his people-first approach, Rob specializes in building sustainable, human-centric systems that drive growth and impact. As the founder of Black River Performance Management, he's passionate about helping leaders and teams unlock their potential through real-world strategies grounded in science.
Ross and Rob talk about context being everything, success, self help, workshops, micromanagement, leadership, interactions, intimacy in organisations, building awareness, helping teams, learning, development, getting started, shared leadership, knowing people better, people taking care of themselves, leading more effectively, building flexibility, personality, motivation, consistent language, development in organisations, needs based approach to motivation, intrinsic and extrinsic motivation. The pair also discuss psychological needs, self actualisation, alignment, home-life, subconscious needs, activating humanity, being vulnerable, values, people's needs, seeking council, giving people a voice, listening, nurturing relationships, humanity, family and joy.
Timecodes:
00:14 Intro to Rob
01:42 The significance of context before content
06:54 Connections before content on The AQai training programme
07:53 Challenges with treating everybody in an organisation differently
12:44 Thinking different in HR due to technological advances
16:48 Ross's recent trip to - The Career Development Roundtable (CDR)
18:31 Motivation related to development & (CAR) Competence, Autonomy, Relativeness
34:28 Strategies for leaders dealing with peoples out of work problems
39:38 Overcoming challenges which are hard to act against
46:11 Techniques for leaders facing difficult decisions
49:36 The last time Rob did something for the first time
51:14 Teachers being students and self development
Decoding AQ with Ross Thornley Feat. Wayne Turmel - Remote Leadership
10 déc. 2024
01:03:22
Leading and working in a virtual world requires new skills and mindsets.
I'd like to welcome Wayne Turmel, the authority in remote leadership. With over 25 years helping organizations thrive in virtual environments. He is the co-founder of The Remote Leadership Institute and author of 12, or in fact I think now 16 influential books, including the acclaimed 'The Long-Distance Leader - revised rules for remarkable remote and hybrid leadership' - now in its second edition.
Wayne has empowered countless leaders and teams to communicate effectively and stay connected no matter where they are. His insights are invaluable and with Wayne's help I hope we can expand our understanding of the skills leaders and workers need to thrive in the remote workplace.
Ross and Wayne talk about communications skills, early internet discoveries, connecting with technology, collaboration tools, cycles of problem solving, principles, challenges with technology, the right communication through the right medium, good leaders, dealing with human beings, pilot before policy, feeling connected, following a basic structure, employer relationships with employees, hybrid work and getting things done. The pair also discuss collaborations, team schedules, focus, caring, maintaining relationships, getting the best out of people, trust, better performance, choosing the right tools, driving emotion, calls over messages, AI companions, the industrial revolution, seismic change, unawareness, foresight, vision, the bigger picture, Wayne's novels, expanding horizons, leaders at every level of an organisation and leading without authority.
Timecodes:
00:14 Intro to Wayne
02:36 The early realisation of helping leaders virtually
05:50 Skype Launching in 2002
07:52 Remote work shifting to hybrid work
13:50 Challenges for leaders making controversial decisions
19:33 The 'Three-O Leadership Model' - Outcomes, Others & Ourselves
22:01 Efficiently building remote teams
26:50 Challenges returning to the office after lockdowns and hybrid work
32:54 In person against remote working
36:21 Good leaders working remotely
40:16 Play in the workplace
41:49 Professionalism in the workplace
45:30 Leaders improving their own communication
48:54 The next five years and technological advancements
58:20 The last time Wayne did something for the first time
Decoding AQ with Ross Thornley Feat. Charles M Jones - The Emotion Decoder & Emotion Scientist
26 nov. 2024
01:05:00
Charles is a Leadership Coach and Trainer on his own specific frameworks.
I'd like you all to join me in welcoming Charles M. Jones, a pioneering emotion scientist with over 40 years of groundbreaking research on flow, empathy, negativity, trauma and stress.
His journey began with a life-changing experience that set him on a path to understanding how we can transform fear and trauma into powerful tools for leadership and personal growth.
Charles has developed innovative frameworks like Emotional Response-Ability™ that are revolutionizing how organizations cultivate empathetic leaders and improve workplace dynamics.
Ross and Charles talk about near death experiences, protecting people, subconscious mind, state of flow, peek experiences, cultivating flow, intuition, natural states, negative emotions, causes of stress, interpreting emotions, needs driving behaviour, subconscious needs, fear, anxiety, valuing assets, optimising emotions, uniting with subconscious, Joe Dispenza, cohesion, creativity producing new options and emotional victimhood. The pair also discuss awareness of subconscious, evaluating disruptive emotions, unlearning, supressing awareness, consciousness, Amanda Blake - Your Body is Your Brain, theory of emotion, trauma, inheriting trauma, asserting your rights, fulfilling needs, team conversations, meeting needs, leaders resolving conflict, feedback, empowerment, anger, Gandhi, peoples rights, courtesy, achieving goals, resolving conflict, tactical empathy, Chris Voss, effective strategies, reflection, film - 'The Source' and their pets.
Timecodes:
01:33 Charles' life changing experience
07:08 Charles' first journey into understanding emotions
11:03 Discoveries of outcomes from stimulus in the brain
18:33 Emotional Intelligence related to people at work adapting to change
27:35 Positive signals blinding us from unexpected change
34:04 Dealing with tension and not realising we are stressed
42:37 Emotional responsibility for self, management and organisations
50:34 Seven key emotions at work
56:45 Adaptive mastery
01:53 The last time Charles did something for the first time
Decoding AQ with Ross Thornley Feat. Andrew Tallents - Self-coaching & Conscious Leadership
12 nov. 2024
00:56:11
Andrew Tallents, has built an impressive career, starting with his early roles at prestigious firms like Spencer Stuart and Warren Partners, where he honed his expertise in executive search and leadership development. His journey has led him to founding The Tallents Partnership, where he now empowers leaders globally to excel and achieve transformative results.
As a trusted advisor, conscious leadership coach, and best-selling author, Andrew is dedicated to helping leaders achieve triple bottom line success while living their personal and professional dreams. It's an honour to have him on the show today!
Ross and Andrew talk about thinking as a leader, getting triggered, being in the present, intentional leadership, situational leadership, Shirzad Chamine - Positive Intelligence, saboteurs, facing emotion, controlling things, pleasing people, self coaching, self discipline, self accountability, the power of questions, reconnecting with who we are and refocusing. The pair also discuss positive mindset, reflecting, daily meditation, slowing down to speed up, being efficient, keeping people calm, accountability, blaming people, disconnections, safe environments to speak, peoples energy, judging people, out of comfort zones, role playing, MyIntent bracelets, communicating principles, taking responsibility, reflecting, why do we do things, desire, motivation, ultimate goals, laziness, naivety, skydiving and joy.
Timecodes:
00:15 Intro to Andrew
01:26 Conscious Leadership explained
03:13 Conscious Leadership in moments of pressure
08:33 Techniques to help self coach
12:26 Getting the work done
15:06 Examples of leaders doing it well
16:37 Examples of leaders getting it wrong
19:00 Vulnerability and coaching people's struggles
22:27 Self coaching against pushback and relationships
25:16 Modelling behaviour
29:52 Loving in relationships
31:28 Valuing family
36:17 AI coaching making leadership decisions
41:41 Limits to self-coaching
44:49 Following through
51:02 The last time Andrew did something for the first time
Decoding AQ with Ross Thornley Feat. Francis Cholle - Master Trainer & WSJ Best Selling author
29 oct. 2024
00:50:27
Francis is a Master Trainer, WSJ Best Selling author and is driven to help executive coaches take their business & clients’ businesses to the next level.
He is the Founder & CEO of SQUIRCLE ACADEMY where he helps executive coaches and leaders rapidly elevate their businesses by leveraging the innovative SQUIRCLE framework. Francis also founded 'The Human Company' over 26 years ago.
With such a treasure trove of experience advising Fortune 100 executives, he is known for his ability to shatter the linear mould, driving transformation and accelerating growth in just a few months. I’m thrilled to share these insights and strategies with you all on the show today.
Ross and Francis talk about dream analysis, dreams driving life choices, connecting peoples thoughts, creativity combining with management, visualisation, logic, perception, improvisation, imagination, knowledge, development, dynamic imbalances, illusions of balance, expectations, reaching a process, decision making, controlling your mind, knowledge and deep intelligence. The pair also discuss duality, experience in the workplace, environments, nature, new principles in action, leadership, assessing, awareness of what's not working, limitless capacity of human beings, humans ability to solve things, universal principles, willingness to be curious, managing problems, faith, life, dealing with intensity, facing reality, desire, our value, relaxing over tensing up, endless possibilities, abundance, swimming with wild sharks and extraordinary experiences.
Timecodes:
00:16 Intro to Francis
01:53 Francis' dreams as a young boy
04:34 Technology replicating dreams
05:24 Subconscious training
06:20 Scientific models of training
10:28 SQUIRCLE's framework
15:10 Models taking people through experiences
21:39 Francis' coaching
27:51 Unlocking better performance
31:56 Looking forward to 12 months ahead
35:31 Blockers to full potential
42:05 Authority being transferred to value
45:57 The last time Francis did something for the first time
Decoding AQ with Ross Thornley Feat. Dr. Johanna Dahm - Decision Making & Leadership
16 oct. 2024
00:50:43
A warm welcome to our listeners, today I'm proud to welcome Dr. Johanna Dahm, CEO of Dahm International Consulting. Johanna is a leading expert in decision-making and leadership, with over two decades of experience researching, advising, and publishing on effective decision-making strategies. She is renowned for helping leaders navigate complexity and uncertainty.
Johanna was recommended for the show by our mutual friend, Olga Troeger. Olga is a Founding member of our Decision Making Institute based in Germany. We developed an VUCA readiness assessment focusing decision-making competencies.
Ross and Johanna talk about decision making over planning, decision delivery, committing, getting things done, adapting to environments, responsibilities, expectations, listening, pioneering, being responsible, finding solutions, customer orientation, knowing your customers, empathising with customers and understanding how people live. The pair also discuss adapting, learning, growing, fear, merging HR, company development, transparency, measuring return of investment, transformation, everybody in it together, reacting to change, constantly adapting, demarcation, knowing our boundaries, leading teams, pets, having enough and trying new things.
Timecodes:
00:15 Intro to Johanna
02:31 Communicating decisions effectively in business
04:51 Decision making during Johanna's early career
10:31 Decision making evolving
14:30 Organisations keeping pace and nurturing talent
20:25 Customers changing and adapting to it
24:37 Dealing with difficult shifts and bravery
29:41 Insights to help large scale change in companies and HR
35:54 Redesigning of roles and flexibility
38:45 Evolving in the future of work
42:27 Staying mentally healthy at work
47:35 The last time Johanna did something for the first time
Decoding AQ with Ross Thornley Feat. Ronen Olshansky - Building Relationships
24 sept. 2024
00:55:25
Today, I'm thrilled to welcome Ronen Olshansky, one of life's great humans. With a rich and diverse career that spans Wall Street, management consulting, executive coaching and entrepreneurship. As the founder of Cross Campus a Los Angeles based provider of on-demand workspace and business event space. And a partner at Ferrazzi Greenlight since 2020. Ronen has been helping growth companies and their leaders elevate their performance.
I got to know Ronen through another business he has co-founded, Beyond Connections program, and most recently I had the pleasure of joining him and Keith Ferrazzi at the graduation dinner for the first cohort in LA. Welcome to the show, Ronen!
Ross and Ronen talk about opening up teams, building trust, positives & negatives, family, start-ups, making commitments, sharing, broken relationships, personal journeys, courage, how we are being perceived, ego, taking risks and changing peoples lives. The pair also discuss taking challenges, going beyond connections, maintaining cohort collectives, building communities, inclusive ownership of a company, organisations, connections, interacting, mindsets, strategies, individuals less successful than teams, relationships with clients, hybrid working, compassion and the power of a naïve mind.
Timecodes:
00:15 Intro to Ronen
01:37 Ronen's 'sweet and sour'
04:59 Ross' 'sweet and sour'
08:28 Ronen's origins to building trust
13:02 Ronen's story
15:45 Choosing to work with start-ups
19:25 Getting to know people well
23:19 Next steps for Ronen
27:59 Funding business growth and co-elevation
30:50 The four most important outcomes for businesses
34:56 What leaders are struggling most with
39:25 Strategies and AI technology to build relationships
44:50 Highlighting Ronen's enhanced curiosity
49:21 Ronen's Programme
51:21 The last time Ronen did something for the first time
Decoding AQ with Ross Thornley Feat. Nichol Bradford - Human Potential & AI
10 sept. 2024
00:43:43
Nichol Bradford stands at the forefront of human potential and AI, accelerating human transformation through technology investments, research, and global thought leadership.
As the Executive-in-Residence for AI + HI at The Society for Human Resource Management (SHRM), she shapes global thinking on Human-AI collaboration, driving human readiness for an AI-empowered world.
Nichol is also the Co-Founder and Partner of Niremia Collective, an early-stage venture fund focused on human potential technologies. Additionally, she co-founded TransformativeTech.org, the largest global ecosystem dedicated to building tech for human flourishing, supporting over 2,000 founders through their programs, and connecting a passionate community of innovators worldwide.
With a rich background in interactive entertainment, Nichol has held senior roles at major brands like Epic Games, Activision-Blizzard, Vivendi Games, and Disney. She has led many groundbreaking projects, including managing operations for World of Warcraft China and contributing to the landmark $18 billion Vivendi - Activision-Blizzard merger.
Her current focus is on advancing human potential through ethical AI, fostering a global ecosystem that champions human thriving.
Join us as we delve into Nichol's journey, exploring how technology can unlock human potential and create a future where AI and humanity thrive together.
Ross and Nichol talk about technology complimenting humans, talking things through with AI, AI solving emotional problems, start-ups, levels of consciousness, start-up failure, relationships, desire to serve, performance, understanding ourselves, gut to brain connection, being happy, teams being in sync and data privacy. The pair also discuss aura rings, neuro data, seeing what's coming, holobiome, microbiome, teams in flow, bio-synchrony, feedback, e.l.f. cosmetics, speed of change, mistakes being costly, AI implementation, UPS success, reinventing business, meaning to customers, transparency, enhancing our collective intelligence, needing things from other people, weight lifting and collective intelligence swarming.
Timecodes: 00:17 Intro to Nichol 01:11 Nichol's background 02:50 Chatting with Pi (emotionally intelligent AI) 07:47 Individual consciousness 12:49 Technology helping consciousness 18:05 Naveen Jain - Viome 18:46 Brains being incoherent 20:49 Filtering overwhelming data and noise 25:33 Blink by Malcolm Gladwell 27:40 Change and challenges breaking tradition 32:01 Buy in 33:55 Where things are going 39:00 Video - Louis Rosenberg - Unanimous AI 39:27 The last time Nichol did something for the first time
Decoding AQ with Ross Thornley Feat. Dr. James Christopher Edge - Chief at U.S. Marshals Service - Leadership
27 août 2024
00:49:38
With over 20 years in the US Marshal Service, and 6 years in the military police, Chris is a self described student of leadership. He has been known to lead DISC and Adaptive Leadership training and special shout out to the fact he has also gone through our level 1 AQai certification program.
Ross and Chris talk about growing up in the military, film, temperance, self awareness, taking care of employees, passion, Chris Voss, controlling emotions, role playing, practicing control in the workplace, having a plan B, bringing in other people, giving people value, understanding environments, pleasant conversations, empathy, peoples wellbeing, teamwork, influencing people and, asking good questions. The pair also discuss adaptive leadership, self awareness, valuing everyone, being vocal, community, being respectful, hard conversations, trusting relationships, intent, addressing problems, compassion, feeling uncomfortable, getting motivated, evolving, AI, technology, value, people buying in, unlearning, psychological wellbeing, treating people well, the death of employees, loss and law enforcement.
Timecodes:
00:14 Intro to Chris
01:23 Chris' childhood vision for himself
03:26 Self control & adaptability
05:55 Chris' training to deal with control
08:15 Leading under pressure and sudden change
11:02 Creating environments to share vulnerability
14:14 Dealing with exhaustion and burn out
17:03 Chris' evolution and what he's excited about
22:40 Nice guys not finishing last
26:19 Tips for managing your state
31:49 Reverse mentorship and learning things we don't see
37:01 The future of work
40:09 Challenges which motivated James
42:56 The last time James did something for the first time
Decoding AQ with Ross Thornley Feat. Emily James - Head of Talent Procurement at BP
13 août 2024
00:56:39
Today, we have the pleasure of hosting Emily James, the Head of Talent Procurement at British Petroleum (BP.) Emily is an accomplished HR leader, with an impressive track record in leadership and category management across the spectrum of HR. With Over 10 years at BP, time at Citi and also JP Morgan.
I met Emily at the World Commerce and Contracting Conference in Malaga earlier this year, where I led a keynote on adaptability intelligence and several VIP workshops on building workforce adaptability. And Emily was part of a breakfast panel with inspiring women to discuss inclusivity and diversity that sparked a deep conversation between us, and to today's interview!
Emily has a wealth of experience influencing at all levels within multinational organizations, effectively managing complex situations with diverse stakeholders. Her leadership skills, developed early in her career, have been honed through extensive experience in coaching and mentoring.
Ross and Emily talk about technology revolutions, AI transition, society, bots, jobs, doom, worrying, parenting, deliverable based work, new generation of work, new markets, scaling solutions, BP, energy, mindset shift, reskill, upskill, adaptability, getting teams to engage, success, what success looks like, speed of learning and work fulfilment. The pair also discuss being inclusive, women in work, giving voices to people, social demographics, diversity, learning to say no, people pleasers, taking control, producing energy, being uncomfortable, uncertainly, facing challenges, psychological safety, long term value, results, strong feedback, support, agile working, job security, peer role modelling, building trust recognition, reward, giving people identity, comfort, validation, life skills and resilience.
Timecodes:
00:16 Intro to Emily
02:10 Getting energised and AI
07:53 The structure of job roles transitioning
14:11 Social mobility
17:52 Value and role modelling
23:33 Failures and challenges that helped learning
33:17 Pressure of change and navigating it
38:45 Unlearning challenges
43:03 New initiatives ensuring the right development
47:49 Highlight tips for leading HR for the future
50:40 Coaching tips
53:11 The last time Emily did something for the first time
Decoding AQ with Ross Thornley Feat. Co-Founder & CEO at The Hudson House & Distillery
30 juil. 2024
01:01:27
'Succeeding by never giving up.'
Charles was a Manhattan Banker, not happy with his life, after nearly 10 years he made the choice to get out. Setting up several nightclubs and lounges, his own vodka brand, and now turned destination distillery experience owner.
Creator of Star Vodka, a long journey of research which took him to Moscow to learn how they do it - and a desire to 'do it better'.
The Hudson House New York is the first of its kind in the region. Hosting a craft distillery, event venue and boutique hotel and restaurant. From zoning challenges this is a story of grit, perseverance and relentless passion to not 'do things just to do them', but to do them in the best possible way. A story of right place, right time, the tenacity in building a community and finding the right people to believe in your vision.
Ross and Charles talk about grit, perseverance, passion, belief, pressure on children, sport, finance, making money, Wall Street, money not making you happy, taking big risks, curiosity, giving up on wealth, stress, selfish people, learning from failure, being scared, quitting without a plan, being stuck in a job, regaining confidence, being in the moment, working with celebrities, wanting to be different and standing out. The pair also discuss blind faith, the vodka industry, finding the truth, Russian vodka distilleries, craft distilling, marketing spirits, creating, crazy ideas, opening your mind, great stories, giving up, society pressures, reinventing business, growing young people, cherishing good people, feeling of belonging, proof of concept, investing in people and keeping work interesting.
Timecodes:
00:41 Charles' Background
02:11 Charles's childhood and pressures growing up
05:22 Moving from a sports career to banking
16:32 Getting out of banking
18:18 Founding Star Vodka and its story
36:30 Uncovering the Hudson Valley
38:31 People being too honest and being ridiculed
42:54 Rallying a great team
48:22 Charles' advice for finding great people
55:23 The last time Charles did something for the first time
Decoding AQ with Ross Thornley Feat. Lee Scott - Inspiring leaders
09 juil. 2024
00:58:00
Lee is Founder and Chief Change Agent at Unleashing Leaders.
I've been looking forward to hosting Lee on the show, ever since we met 6 months ago at XPrize visioneering. We connected instantly and I'm excited to learn more about his journey, the genesis of Unleashing Leaders and share his wisdom with you all.
Lee Scott is a prolific practitioner and educator of leadership. And has significantly impacted both the public and private sectors. As the Founder and Chief Change Agent of Unleashing Leaders, Lee has dedicated over 27 years to inspiring leaders to more powerfully connect and contribute to their organizations and communities, coaching and training more than 26,000 professionals to date.
Lee's unique approach integrates practical essentials from multiple disciplines and industries, helping cross-functional teams tackle daunting challenges, streamline processes, and achieve remarkable results. His extensive experience ranges from leading startups to managing large international corporations, providing him with a wealth of knowledge on overcoming organizational dysfunction and maximizing limited resources.
I love his core values, with an acronym FIERCE: freedom, integrity, excellence, resilience, curiosity, and engagement.
Get ready to be inspired by Lee's practical insights and transformative strategies for unleashing leadership potential and fostering a culture of excellence and adaptability.
Ross and Lee talk about life being precious, biology in leadership, evolutionary biology, luck, natural selection, trial & error, environment, selective convergence, geographical advantages, divergence, diverse thinking, shortcuts becoming traps, supporting people, blending support, channelling the wrong energy, multi generational collaboration and harnessing energy. The pair also discuss leaders serving, duality, data driven tools, solving problems for leaders, being vulnerable, discipline, trying new things, accelerating change, imagining different futures, predicting the future, looking fear in the eye, having the right skills, feedback, protecting your confidence, shifting perspective, asking great questions, curiosity, embracing being uncomfortable, hobby farming and loving mistakes.
Timecodes:
00:16 Intro to Lee
02:20 Saving lives as a lifeguard
03:50 The genesis of unleashing leaders
13:12 Challenges leaders are going through
16:13 Helping leaders achieve and resetting expectations
21:13 Moments of change at the lifecycle of leadership
28:16 The concept behind the Unleashing Leaders logo
Decoding AQ with Ross Thornley Feat. Georg Schütz - Leadership Coaching
25 juin 2024
00:25:00
We recorded this special episode live whilst in Heidelberg with our remarkable guest, Georg Schütz, one of our AQai Certified Partners.
Georg is a visionary in the field of leadership coaching and systemic team development. With a rich academic background from LMU Munich in human medicine to specialized training in systemic business coaching and hypnosystemic concepts, Georg brings a unique interdisciplinary approach to every engagement.
For over a decade, Georg has been at the forefront of transforming how leadership and communication are perceived and implemented across various industries. As a seasoned trainer and coach, he has influenced numerous organizations, including Allianz Deutschland and Bosch GmbH, by fostering environments that champion emotional management, resilience, and innovative leadership practices.
His work extends beyond traditional boundaries, integrating creativity and strategic thinking to develop leaders who thrive in today's dynamic environments.
Join us as Georg outlines his vision for bringing innovative adaptability training to the German market, aiming to transform the traditional view of change and encourage a more dynamic, enjoyable approach to personal and professional growth.
Ross and Georg talk about Learning, leadership development, meaningful change, transformations, adaptability, guidance, training, adapting from lockdowns, Ross's book, change, adapting being fun, training thousands, Adaptico, new approaches to existing models and finding new solutions. The pair also discuss HR professionals, expanding globally, building relationships, human connections, building good long term relationships, asking good questions, taking an interest, deep understanding, communicating well, curiosity and being playful in work.
Timecodes:
00:23 Intro to Georg and his bio
04:57 Clients Georg works with
06:24 Evolving during covid
07:41 How Georg met Ross
09:29 Ambitions for the future impacting the German market
11:13 Forming something completely new
13:02 Things which lead to keynotes
14:41 The German market getting involved
17:47 Ideal clients who excite Georg
19:05 Advice for earlier stage business
21:34 The last time Georg did something for the first time
Decoding AQ with Ross Thornley Feat. Paul Cameron Findlay - Leadership training and Development
11 juin 2024
00:53:14
Paul is a true innovator in learning and leadership development, changing how these disciplines are perceived and enacted globally.
Paul has dedicated his career to dismantling the status quo, constantly pushing the boundaries of what's possible in leadership training and development.
Before his current role at REACH Ecosystem, As CEO of Professional Development Training (PDT) for over a decade, he led its expansion across Australia and internationally, focusing on delivering impactful on-site training and psychometric tools. He also served as Project Manager at the University of Queensland, where he implemented a sophisticated travel management system. Additionally, Paul contributed as a Board Member of the Entrepreneurs' Organization, enhancing learning experiences for members, and chaired the OrgDev Institute, promoting research and development in organizational growth.
His mission is bold and impactful: to revolutionize the leader experience for over a million leaders and positively affect the lives of ten million team members they lead.
This goal reflects not only ambition but a deep commitment to enhancing organizational cultures and personal effectiveness across the globe.
Ross and Paul talk about AI, software, leadership, employee engagement, attracting talent, correct tools for the job, collaborating, heroes to zeros, technology demising, getting attention, entrepreneurship, the importance of feedback, improving performance, AI helping us remember, being more productive, enjoying work, leaders being fatigued and active disengagement. The pair also discuss Marcus Buckingham, working to strengths, Samsung six day weeks, solving problems, reaching new levels of organisations, self discovery, learning, personal curation, democratising access, demonetisation, adaptability, curiosity, training AI and knowing what to ask AI.
Timecodes:
00:16 Intro to Paul
00:56 Paul's background
02:32 Complicated things becoming more simple
06:30 Leadership software
11:03 BlackBerry Film
12:19 Challenges presenting to leaders
16:09 Getting the right people at scale and AI Co-pilots
20:37 Ken Blanchard - The One Minute Manager
23:43 AI helping us doing things in the right moment
26:03 The evolution of leadership and future of work
38:26 Spotify's growth
42:27 What Paul is excited by
47:21 The last time Paul did something for the first time
Decoding AQ with Ross Thornley Feat. Evan Ryan - AI Enhancing Human Potential
28 mai 2024
00:54:29
Evan is at the forefront of AI innovation. As the Founder and CEO of Teammate AI and Co-Founder of Lede AI, Evan is transforming how businesses and news platforms leverage AI to enhance productivity and content generation. His belief that every individual can engage in more fascinating and motivating work with the aid of AI is not just a vision but a reality he's creating for hundreds of businesses.
From optimizing operations without ballooning payrolls to generating unique news briefs in seconds, Evan’s work embodies the massive power of AI. Join us as we dive into how you can leverage technology to enhance human potential, making every day work not just efficient but truly engaging.
Ross and Evan talk about AI innovation, leveraging AI, understanding software, freeing up human's time, saving space, optimizing, new AI demos, success with AI, experimenting, avoiding boring tasks, being creative, customising code, team mates, visions, future goals, best tools for the job, understanding your tasks and data entry doing well. The pair also discuss key performance indicators, saving time, perplexity.ai, keeping up to date, trust by verifying, Microsoft co-pilot, conflict with AI, chat GPT, great people, making the workforce more creative, people losing jobs, embracing technology, being a digital nomad and learning a language.
Timecodes:
00:17 Intro to Evan
00:43 Evan's background
02:09 People optimizing AI
05:47 Keeping up with AI
07:36 Evan's Journey and early learnings
10:50 Solving boring and repetitive tasks
14:12 Optimizing as a team or individually
16:05 Tools to help with early optimization and avoiding standard operating procedure (SOP)
17:32 Optimization after we have an SOP
21:56 Examples of increasing the value of clients
27:22 Recommendations for computer scraping and websites
31:21 Ways to help dayley organisations
36:05 The creative aspects of AI
41:19 AI creating more original ideas
45:14 Helping organisations make tough decisions
49:51 The last time Evan did something for the first time
Decoding AQ with Ross Thornley Feat. Khoa Le Nguyen - Human Flourishing
14 mai 2024
01:10:50
Khoa is a distinguished behavioral scientist with an amazing background. Including seven years of leading and collaborating on transformative projects across academia and industry,
Khoa brings to the table an impressive blend of psychological theory and empirical research to drive sustainable solutions. From his work at BetterUp focusing on organizational performance and human flourishing to his rich educational journey that spans across continents, Khoa embodies the essence of adaptability and innovation. His unique approach to understanding user behavior and leveraging research methodologies sets a precedent for how we can harness psychological insights to enhance our interaction with technology.
(Today we have an extra long episode with bonus material.)
Ross and Khoa talk about human transformation, events, data connecting with daily life, transforming the US Airforce, being change ready, good wellbeing, book - Predictably Irrational by Dan Areola, human psychology positive emotions, spiritual experiences, mystical experiences, awe, connecting with community and peak experiences. The pair also discuss reaching full potential, positive psychology, meaningful life, social norms, social contagion, people we spend time with, positive forces, helping people thrive, AI, mindset, driving team performance, the monkey king, being optimistic, hope, learning a language and being a clown. (Bonus) We finish off with our thoughts on social experiments, prison, human connections, hume.ai, Vapi AI, AI therapy, AI coaching, AI doctors and our AQai summit.
Timecodes:
00:22 Intro to Khoa
00:40 Khoa's background
01:30 Khoa's wins this week
03:17 Takeaways from a recent event
06:53 The start of Khaos love of research
09:35 Analysing data and endeavouring to uncover it
13:20 Happiness, mind, body and connecting society
17:58 Absence of Connection
20:59 Advice for leaders dealing with change
24:33 Flourishing
27:28 Wellbeing effecting work
30:57 Technological disruption and not leaving people behind
42:15 Pilots and passengers in business. The consequences of not coming aboard
45:28 Human Behaviour and adapting to AI
49:00 The last time Khoa did something for the first time
52:37(Bonus)
52:41 Netflix Series - Unlocked: A Jail Experiment and AI with human connections
Decoding AQ with Ross Thornley Feat. Dr. Nuri Jeong - Neuroscience-based Peak Performance
30 avr. 2024
00:59:22
Today we're diving into the fascinating intersection of neuroscience and peak performance with Dr. Nuri Jeong, a neuroscientist and founder of Goals Unhindered, hailing from Atlanta, Georgia.
With a rich background in goal-directed learning and motivated decision-making, Dr. Jeong leverages over a decade of neuroscience research to empower entrepreneurs and leaders to achieve holistic success.
Her approach uniquely blends rigorous scientific insight with compassionate, human-centric coaching, making complex neuroscience accessible and actionable.
From pioneering virtual reality tasks for memory formation studies to her transformative work as a goal coach, Dr. Jeong is here to share how understanding your brain can unlock unparalleled productivity and fulfilment.
Let's explore the neuroscience behind peak performance and how to integrate these insights into our daily lives for transformative results.
Ross and Nuri talk about neuroscience, peak performance, gratefulness, peoples energy, personal relationships, connecting with people, different cultures, relating to people, friendships, America, Walmart, standing out, perceptions, different perspectives, biology, learning, dopamine, goal direct learning, being in a tragic accident, impatience, having control and impacting people. The pair also discuss fast learning, daily goals, goal focus, seeing something in a different way, survival, stress, constructive feedback, science with mice, interacting with technology, peek performance, visualisation, courage, serving your future self, dealing with problems, the best thing that can happen, perception change, feeling productive doing less, behavioural change and sleeping without a phone.
Timecodes:
00:17 Intro to Nuri
00:49 Nuri's background
01:54 Gratitude
03:05 Nuri moving and to many different places when growing up
04:26 Expectations of different places when moving
06:03 Dealing with the sense of overwhelm
09:16 Choosing academia in the brain
13:20 Links between goals, dopamine and learning
15:15 Transitioning from academics to focusing on humans and coaching
19:52 Techniques to achieve goals
25:56 Fear learning and our brains working for us
31:36 Virtual Reality
36:18 Distinction between virtual and physical learning
39:14 Mary Lou Jepsen - open water
42:03 Crating new good memories from bad experiences and unlearning
45:58 Re-association and confirmation biases
51:03 Performing while being overwhelmed
54:27 The last time Niri did something for the first time
Decoding AQ with Ross Thornley Feat. Martyn Redstone - AI Recruitment
23 avr. 2024
00:56:20
Martyn helps Recruitment and People Leaders navigate the world of Conversational and Generative AI.
I think of myself as a ‘recruitment engineer’ – able to help solve blockers in the recruitment process using technology.
I am fascinated with the world of chatbots and voicebots and how this is a game-changer for recruiters that implement conversational automation.
I work with agency, in-house and RPO teams to discover conversations that are ripe for automation, measure the value impact and design and implement the solution.
Ross and Martyn talk about generative AI, holistic technological environments, recruiting with AI, HR, enjoying discovering how things work, telecoms, engineering, computer science, fixing things with technology, entrepreneurship and recruitment. The pair also discuss AI elevating peoples capacity, chatbots, job hopping, AI replacing people, gig employment, the world of work, augmentation of the workforce, being a sponge, mountain rescue, not quitting, pushing back on the status quo, politics, accepting change, co-piloting technology, using AI to become more efficient, job applications, assessing skills, having children and immersive technology.
Decoding AQ with Ross Thornley Feat. Dr. Nadya Zhexembayeva - Reinvention
09 avr. 2024
00:54:24
Nadya is Chief Reinvention Officer at the Reinvention Academy. She helps corporations thrive in perpetual turbulence and capitalize on disruption, teaching her science-based methods to help 1B people reinvent continuously.
Nadya helps people & organizations turn change & disruptions into an opportunity - and a source of real competitive advantage - again and again.
Called ‘The Reinvention Guru’ (In Ventures magazine) & ‘The Queen of Reinvention’ (TEDx Navasink), Dr. Nadya Zhexembayeva is a business owner, educator, speaker & author -- specializing in reinvention.
As a consultant, Nadya has helped such organizations as The Coca-Cola Company, ERG, Kohler, L'Oreal, IBM, CISCO, Erste Bank, Henkel, Knauf Insulation & many others to reinvent their products, processes, & leadership practices.
As an author, Nadya has written three books (“Embedded Sustainability: The Next Big Competitive Advantage” in 2011, “Overfished Ocean Strategy: Powering Up Innovation for a Resource-Deprived World” in 2014, and "Titanic Syndrome: Why Companies Fail and How to Reinvent Your Way Out of Any Business Disaster" in 2018) and contributed to six others.
Nadya’s fourth and latest book, “The Chief Reinvention Officer Handbook: How to Thrive in Chaos” is the a finalist in the American Book Fest Awards, the winner of the 2021 Axiom Business Books Awards, and the winner of the Kirkus Star, "one of the most coveted designations in the book industry, which marks books of exceptional merit."
Ross and Nadya talk about reinvention, startups, humans speed of change, systems surviving change, adaptability, tragedy, the USSR, mergers and acquisitions, Planet Earth with Julia Roberts, war, sustainability, big systems, critical mass, helping the world, compound stress, companies lifespan, anticipating change, design change, implementing change bridging operating systems and unlearning. The pair also discuss continuous reinvention, big transitions, technology accelerators, strategic planning, flexibility contracts, small changes, sabotage, dynamic budgeting, mindset, playful in chaos, cycles of regular reinvention, refreshing regularly, implementing change, values changing, Titanic Syndrome Test, Stella Adjust strategy canvas, asking good questions, learning new tools, founding a startup, entrepreneurship, the reinvention summit and elevating awareness.
Timecodes:
00:19 Intro to Nadya
00:45 Nadya's background
02:32 Gratitude
06:39 Studying reinvention
15:53 The meaning of reinvention
26:05 Ground level reinvention for organisations
37:51 Recent impacts of reinvention
45:24 Nadya's Favourite tool
48:26 The last time Nadya did something for the first time
50:29 Nadya's vision for the future for the Reinvention Academy
Decoding AQ with Ross Thornley Feat. Will Guillaume Foussier - Co-Founder & CEO at AceUp - The future of Leadership
26 mars 2024
00:51:42
Will Guillaume Foussier is Co-Founder & CEO at AceUp, part of MG 100, Forbes 30U30, Harvard Alumni and TechStars Alumni. TechStars have successfully raised $2.2m throughout the accelerator.
Will founded AceUp back in 2016, a human transformation platform that provides highly personalized leadership coaching at scale for individuals and teams.
Will's journey from social-impact investment to pioneering in the coaching industry shows a commitment to doing well by doing good. With AceUp, he's not just reshaping how organizations align on purpose, values, and goals but also how individuals and teams can realize their utmost capabilities. Get ready to dive into the future of leadership, adaptability, and the power of positive impact.
Will is also the founding member of the Human-Centered Leadership Research Consortium with the Institute of Coaching.
Ross and Will talk about changing careers, meaning, coaching, getting out of comfort zones, public speaking, changing lives, empowerment, transformation, limiting beliefs, education, Harvard University, mentorship, impact, innovation, continuous disruption, adapting, crisis, evolution, showing the importance of mission, supporting team leaders. The pair also discuss common purpose, leadership upscaling, the new generation of leaders, leadership excellence, driving sustainable change, common language, dynamic leadership, scaling, alignment, coaching without frame work, culture, growing together, 'me to we', improving teams, clear contracts, finding time to grow, helping team leaders and learning new skills.
Timecodes:
00:16 Intro to Will
01:56 Starting AceUp
08:39 Turning Will's realisation into a business
15:18 Challenges and overcoming them
22:29 Key challenges people go to Will for
30:37 Core curriculum or bespoke principles when coaching at scale
39:17 Team coaching
49:11 The last time Will did something for the first time
Decoding AQ with Ross Thornley Feat. Dr. Keith Keating - The Trusted Learning Advisor
12 mars 2024
00:53:12
Dr. Keith Keating is BDO Canada's first Chief Learning and Development Officer
Today, I'm honored to host Dr. Keith Keating, a visionary in the realm of learning and development, who has invested over two decades to shaping the future of education. From his humble beginnings as a high school dropout to becoming an influential doctorate holder from the University of Pennsylvania, His journey is a compelling narrative of resilience and transformation. As a lecturer, the author of the award-winning 'The Trusted Learning Advisor', and BDO Canada's first Chief Learning and Development Officer.
He Partners with Fortune 500 giants, steering corporate learning towards unprecedented horizons.
Listen in as Keith's story is not just one of personal triumph but a beacon for anyone aspiring to turn potential into achievement. His expertise in crafting global, innovative learning strategies and his commitment to talent development make him a pivotal figure in driving workforce transformations.
Ross and Keith talk about BDO Canada, navigating change, being overwhelmed, what can be accomplished, tapping into your passion, the power of learning, mindset, guidance, evolution, knowledge philanthropy, controlling your own narrative, being supportive, giving self permission and the science behind learning. The pair also discuss getting credibility, book - Make It Stick: The Science of Successful Learning, building experience, understanding tools, getting comfortable with AI, growth, adaptability, workforce futurists, anticipating the future, what's holding people back, changing perspectives, dreaming big, bravery, innovation, AI taking jobs, human relationships and cohorts.
Timecodes:
00:23 Intro to Dr Keith
01:00 Keith's bio
02:17 What excites Keith these days
04:29 Enjoying work
06:56 Writing a book and sharing service
09:25 Experience as an order taker
17:25 How organisations can shift mindsets
24:48 Navigating AI and using tools properly
30:41 Unlearning things which are holding us back
35:14 Current projects
41:21 Evolution outside the box
42:11 Worst case scenarios
48:28 AI vs interacting with people
49:39 The last time Dr Keith did something for the first time
Decoding AQ with Ross Thornley Feat. Keith Day - 'The Neuropathy Warrior'
27 févr. 2024
00:50:04
Today, I'm stepping outside our normal guest profile. Of coaches, L&D professionals, CHRO's and business leaders.
I am thrilled to share my guest for today's show is Keith Day, known as 'The Neuropathy Warrior'.
Keith's remarkable journey through battling and triumphing over neuropathy has not only reshaped his life but has also inspired countless others facing similar challenges. His story is a testament to the incredible power of human spirit and resilience, making him a beacon of hope for healthcare providers, patients, and all striving to turn adversity into strength.
Join us as Keith illuminates the path to resilience, health, and hope, offering insights that promise to empower and uplift
Ross and Keith talk about the human spirit, the path to resistance, hope, the nervous system, quality of life, depression, losing independence, fear, personal experiences, cancer, radical improvement, chemotherapy inducing neuropathy, treating the cause of problems, taking action for yourself, managing inflammation, toxins getting into the skin, needing assistance and being believed. The pair also discuss exercise, hitting rock bottom, finding help, empathy, helping your blood flow, standing while working, stages of neuropathy, getting into a routine, employee mobility, diabetics, processed food, glutton, sugar, health screenings, vegan food, lab grown food and open mindedness.
Timecodes:
00:16 Intro to Keith
01:45 Neuropathy explained
09:54 Dealing with and defeating the unexpected effects of neuropathy
21:09 Mental effects transitioning through big challenges
28:00 Leaders in work environments responding better
32:31 Movement is medicine
36:05 Being proactive to help detect neuropathy and nutrition
40:35 Encouraging human improvement
44:34 The last time Keith did something for the first time
Decoding AQ with Ross Thornley Feat. Kathryn Goetzke - Advancing the science of hope
13 févr. 2024
00:49:17
Get ready to redefine your operating system for change!
Please join me in welcoming Kathryn Goetzke, an innovator in the field of mental health and a global depression advocate. Kathryn's journey intertwines resilience, motivation, and the transformative power of mindset in navigating the complexities of mental health and business.
I really want you to know a little more about Kathryn before we get stuck in. She has been instrumental in advancing the science of hope, creating 'Hopeful Mindsets' for college campuses and spearheading Hopeful Minds and Hopeful Cities through her nonprofit Ifred. She's also the author of 'The Biggest Little Book About Hope' and the voice behind The Hope Matrix podcast.
Kathryn's innovative journey includes launching Mood-lites™, a brand that significantly contributed to mental health awareness and has achieved over $35M dollars retail success. Her role at the United Nations as a representative for the World Federation for Mental Health underscores her global influence.
Overcoming personal challenges with depression, anxiety, ADHD, PTSD, and the loss of her father to suicide, Kathryn's story is one of resilience and transformation. Her diverse career spans from 3M Corporation to leading marketing roles and her own entrepreneurial ventures, impacting many through her work and advocacy.
Lean in as we unravel the science and the stories behind adaptation, and explore with Kathryn the power of hope in navigating an ever-changing world
Ross and Kathryn talk about advancing the science of hope, taking action, the need for hope, getting hope, hopelessness, measuring hope, elevating hope, unattainable goals, hopelessness, despair, motivational hopelessness, teaching, normalising helplessness, managing hopelessness, aspirational hope and the science of hope. The pair also discuss Schneider's Hope Theory, hope in the workplace, leadership, hopeful mindset, managing stress, solution focused approach, stretch goals, smart goals, balancing goals, Astro Teller Managing director of X, measuring progress to build confidence, courage, embracing fear, harnessing emotional energy, negative news stories, nutrition, educating, obstacles, writing down goals, achieving goals, timescale, creating and HRV.
Timecodes:
00:16:17 Intro to Kathryn
00:58:07 Kathryn's background
02:45:01 What Kathryn is hopeful for
03:17:18 International Day of Hope
05:50:12 Mental Heath and suicide provention
09:52:18 The use of the word 'hope'
11:48:00 Hope being contagious
14:27:14 The negatives and then positives of big or unachievable goals
18:07:23 Goal hierarchy and measuring progress
24:58:13 Despair and hopelessness
27:34:18 Diet related to hopelessness and sleep
29:50:11 Maintaining hope during change
34:56:04 Goal setting
38:16:17 Kathryn's Goals for 2024
43:58:21 The last time Kathryn did something for the first time
Decoding AQ with Ross Thornley Feat. Monica Pool Knox - How HR is evolving
30 janv. 2024
00:47:25
Today, I'm honored to have Monica Pool Knox with us, a trailblazer in the world of HR and organizational innovation. Monica has been at the helm of HR in leading tech giants like Microsoft, Sony, and Twitter
Her expertise spans from Fortune 50 companies in sectors as diverse as CPG, entertainment, media, and tech, to dynamic roles in up-and-coming computer software firms.
Monica's passion lies in revolutionizing HR through genAI, data analytics, and talent development, making her a force multiplier in transforming the strategic impact of HR.
Join us as we delve into Monica's rich experience to uncover insights on adapting and thriving in our world of constant change.
Ross and Monica talk about force change multipliers, HR leaders, HR professionals, strategic people leadership, people dynamics, the future of HR, skills, roles going forward, creating technology to identify talent, people leaders, crisis solving problems, extrapolating what people are capable of, assessing talent, giving, solving problems, thriving in crisis and finding natural leaders. The pair also discuss College American Football, changing market conditions, Microsoft recruitment, managing change, change being healthy, asking questions, personalisation, paying attention to people, AI capability, creative thinking, learning agility, resilience, skiing, learning all over again, getting over initial fear, staying curious and not getting complacent.
Timecodes:
00:15 Intro to Monica
01:54 Opportunities going forward for Gen AI this year
05:26 Challenges for multipliers
09:20 Key skills to migrate people through technology
13:58 Leaders overcoming fear of trying new things and the right people
18:48 Making room for surprises and seeing things differently
24:08 Restructuring insights
31:53 Working through disruptive change
32:56 Early indicators of things shifting
37:52 AI skills recruitment and leaders investing
41:47 The last time Monica did something for the first time
Decoding AQ with Ross Thornley Feat. Andy Kriebel - Unlocking the power of data
26 déc. 2023
00:52:20
Welcome back to Decoding AQ. Today, I'm joined by Andy Kriebel, a Mathematician, trainer and an incredibly distinguished figure in the realm of data visualization and a truly influential leader in the world of data analytics.
Andy's journey, spanning over two decades, has seen him evolve into a master trainer and a revered member of the Tableau Visionary Hall of Fame. He's not just an expert; he's a mentor who has shaped the careers of countless data professionals through his innovative training courses and community leadership initiatives. He has led and implemented data visualization programs at Facebook and Coca-Cola, and co-authored the book "Makeover Monday" with Eva Murray.
What drew me to Andy was his passion about helping individuals and organizations unlock the power of data to drive their business decisions. And I wanted to find out more, about how we can really leverage data to manifest the change in the world I and many of our community at AQai would love to see.
When he's not transforming the data landscape, Andy embraces the vigor of the outdoors, be it hiking, running marathons, or conquering triathlons. His dynamic life is a testament to adaptability in action.
Join us as we delve into the multifaceted world of Andy Kriebel, where data meets determination, innovation, and adaptability.
Ross and Andy talk about, data, moving abroad, The Data School, family, adaptability, new cultures, change, doing what you love to do, data predictions, data complications, gut decisions and aggregation of data. The pair also discuss struggles, steps to prevent failure, asking for help, making time for people, adjusting attitudes, what is best for your company, AI giving the wrong answers, trusting in computers, data interpretation, cold calling, getting over nerves, sales and comedy.
Timecodes:
00:34 Andy's intro
01:58 Moving from the US to the UK
04:11 Going against data
06:14 What lead Andy to moving
09:40 Big family decisions
11:55 Can too much data be cluttering
15:24 If we have the right question, the best data points
18:46 Indicators of when data is a barrier
24:28 Coaching people and teaching lessons through failure
28:10 Getting the best outcomes while adapting
33:12 Data analytics in virtual simulations and places to make mistakes
37:51 The future of the data industry and AI
42:15 The last time Andy did something for the first time
Decoding AQ with Ross Thornley Feat. Rod Roddenberry - Producer of Star Trek - Roddenberry Entertainment
19 déc. 2023
00:56:59
Welcome to another episode of Decoding AQ, where we unravel the fabric of adaptability in our ever-evolving world. Today, I'm thrilled to have a truly special guest - Rod Roddenberry, a visionary in the realm of science fiction and beyond.
As the son of Star Trek creator Gene Roddenberry, Rod has not only upheld the legacy of this iconic series but has expanded its horizons as the CEO of Roddenberry Entertainment. From 'Star Trek: Discovery' to 'Star Trek: Picard', Rod continues to explore new frontiers in storytelling.
But Rod's adventures aren't confined to the cosmos. He's an avid scuba diver, leading the Roddenberry Dive Team in a quest to uncover the mysteries of our oceans, inspiring environmental stewardship.
And when it comes to making a difference, the Roddenberry Foundation is at the forefront, investing in groundbreaking medical research to fight diseases like Alzheimer's.
Join us as we dive into a conversation with Rod, and how his own life has been a journey of discovery, adaptability, and creativity.
Ross and Rod talk about Star Trek, exploration, emotions, places of refuge, new environments, challenges, learning by mistakes, panicking, composure, being humbled, calibration, pushing extremes, fans, inspiring a better future, making lives better, science fiction, creation, looking at the universe in a different way, adaptability and acting differently. The pair also discuss understanding ourselves, humanity, prospering, ethics, empathy, tribes, culture, core values, movies, giving yourself permission, embracing AI, AI ethics, working together, making the world a better place, human DNA, creating value, service to others, uniting humanity, judgement, over thinking, doing things with new eyes, repetition and thinking differently.
Timecodes:
00:42 Intro to Rod
01:41 Scuba diving
05:14 Correlations between diving and daily life
10:35 Freediving
12:03 What drives Rod
17:05 Star Trek's impact on humanity
20:16 Shifting change between entertainment and the current environment
23:50 Accepting difference
28:43 Rod's current projects & his father - Gene Roddenberry
34:21 Experimenting with AI and technology in new projects
42:07 Inspiring hope
48:53 The last time Rod did something for the first time
Decoding AQ with Ross Thornley Feat. Sebastian Terry - Bucket Lists
12 déc. 2023
00:32:05
Get ready to be inspired, amused, and maybe even a little bit envious, as we dive into the world of a man who's turned bucket listing into an art form and helping others into his mission. Ladies and gentlemen, I'm thrilled to introduce the one and only Seb Terry!
He's got a best-selling book, an ESPN documentary and a US-based reality TV show, where he's not just the star, but the fairy godfather helping others live their dreams.
So, folks, fasten your seatbelts, and maybe ask yourself, '100 Things... What's on my list?' But first, let's dive into Seb's world.
Ross and Seb talk about growing up, rugby, not having a calling, death, having no regrets, changing your life, values, what is important to you, willing to do anything, purpose driven goals, applying yourself and leading by example. The pair also discuss giving people a framework, people helping each other, sharing goals, being super driven, loving yourself, choosing to be happy, mindset, being present, improv comedy, facing your fear, acceptance, life lessons, worrying, boundaries and Preply (https://preply.com/).
Timecodes:
00:45 Seb's background
02:20 Seb as a ten year old
04:28 Inspiration to Seb's bucket list
06:45 How the bucket list evolved
09:24 Overcoming mindset and difficult challenges
14:25 Helping others define and achieve their goals
19:09 Effective environments to achieve great goals
23:18 "These are the good old days"
25:17 The last time Seb did something for the first time
Decoding AQ with Ross Thornley Feat. George Paxinos - Neuroscience
05 déc. 2023
00:55:12
Welcome back to DECODING AQ, where we delve into the minds of the most groundbreaking thinkers of our time! Today, I'm incredibly excited to introduce a guest whose contributions to neuroscience have shaped our understanding of the brain like no other. He has identified and named more brain areas than anyone in history. Hold onto your seats as we welcome the phenomenal George Paxinos (Paxsinos)- Professor of Medical Sciences, Neuroscience Research Australia and The University of New South Wales!
George, alongside Charles Watson, authored 'The Rat Brain in Stereotaxic Coordinates.' With a staggering 73,000 citations across its 7 editions, this masterpiece stands as the most cited work in neuroscience. For three decades, it ranked as the third most cited book in all of science, a testament to its monumental impact.
He's also the author of an astonishing 59 books delving into the intricacies of the human brain and that of experimental animals. In 2021, he ventured into a new realm with his first novel, 'A River Divided,' a captivating eco-fiction story exploring the classic nature versus nurture debate.
So, get ready for an enlightening conversation as we explore the remarkable mind and journey of George Paxinos!
Ross and George talk about his book, the Goldie Locks zone, brain size, JFK's brain, animal brains, reorientation of religion, science and culture. Illusions, the soul, brain differences, Greek Mythology - Sisyphus, stories to help understanding, facing dilemmas, emotion over facts, climate change and misinformation. The pair also discuss how art is never finished, challenges, the environment, nature, frontal lobe damage, human impact, sustainable society, destroying the planet, AI, human endeavour, growth, evolution, religion, eliminating life on earth, polarisation, humanity, tribalism, education, gene therapy, undiscovered talents, human happiness and loving thy neighbour.
Timecodes:
01:03 George's background
03:20 The human brain solving it's own problems
06:31 Brain limitations and evolution
10:26 Switching our brains in the future
15:58 Travels which have shaped George and practical steps to help humanity
24:36 Neuroscience transforming behaviour
29:14 Creating things to understanding ourselves better
32:36 Understanding of the brain and free will
38:51 Identifying key parts of the brain
41:30 Fostering adaptable behaviour and break cycles that no longer work
46:26 The last time George did something for the first time
Decoding AQ with Ross Thornley Feat. Sangeeta Bhatnagar - Top-tiered Talent Acquisition
07 nov. 2023
00:52:37
Sangeeta has been Principal at SB Global Human Capital Solutions for the last 15 years.
Top-tiered Talent Acquisition | Talent Developer:: DISC, EI, Human-centred Skills Training, AQai Facilitation | 4X Best Selling Author | GTACC Chair | ICMI Top 25
Sangeeta's passion is education, whether it be through school, a book, self-discovery or through mentorship! She believes that we can serve and impact others in all that we do. and loves working with people to help them identify their strengths and bring out their best!
Her specialties include Search & Placement of RIGHT fit candidates, Staff Retention & Development, Human Behaviour Workshops, Emotional Intelligence and Soft Skills Training.
Ross and Sangeeta talk about words carrying power, being influenced by people, human experiences, elevating people, human behaviour, co-elevation, not leaving people behind, life, mindset, how we see the world, resilience, diverse thought, balancing negativity, coaching, learning, stress, being your best self, adaptability, meaningful experiences, insecurities, being cared for and giving up hope. The pair also discuss experiential learning, communication, adapting yourself for others, empathy, data, human potential, positivity, stress, playfulness, team leaders showing vulnerability, success, getting what out you put in, serving others, self improvement, credible tools, recruitment, transforming careers, changing organisations environments, becoming comfortable with technology and unlearning.
Timecodes:
01:45 Sangeeta's background
04:41 Sangeeta's journey into AQ and it's impact on her
09:55 Impacts on clients
15:22 Long term relationships and surviving over time
21:19 EQ areas of human behaviour intertwined with Sangeeta's work
27:44 Helping companies becoming more authentic
30:19 Results from businesses and ROI's
38:16 Challenges bringing awareness to new techniques
44:41 Employee Engagement
47:31 The last time Sangeeta did something for the first time
Decoding AQ with Ross Thornley Feat. Rachel Treece - Leadership & Executive Coach
03 oct. 2023
00:56:40
Rachel Treece is the CEO of fts global and The Henka Institute. Leadership & Executive Coach | Bestselling Author | Keynote Speaker| M&A Expert | Financial Services Podcaster
She previously worked as an executive within the global financial services sector and has a vast experience of managing multi-cultural teams for FTSE and Fortune 100 companies.
Rachel wishes her legacy to be "making financial services a better place " and to help the industry attract the talent it deserves to this ecosystem.
Rachel was awarded Most Inspiring Women in Entrepreneurship in 2012 and is a founding member of the Charity Dress for Success (Luxembourg).
Rachel is a thought leader, speaker, writer and executive coach and is a leading expert in organizational health, employee engagement, communication and inclusion. She helps business leaders innovate, adapt and communicate in the age of disruption.
Hold on tight as we will be diving into 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗖𝗹𝗮𝗶𝗿𝘃𝗼𝘆𝗮𝗻𝗰𝗲 a concept Rachel will be unpacking to help us all truly level up our 'listening' and enter the world to really 'see clearly'
Timecodes:
00:45 Rachel's bio
02:29 Henka explained
04:46 The concept of Corporate Clairvoyance
07:56 What led Rachel into coaching
11:16 Rachel's stories of big change and burnout
14:44 Evolutions of coaching over the last decade
18:49 Key components that shaped Rachel's career
23:24 Examples of change and inclusivity working well
27:52 Making diversity valuable
31:25 Creating space for diversity when the stakes are high
34:30 Letting go to grow and Failure
38:36 Making a start and not being perfect
39:34 Body burnout
43:43 Awakening to the old and the new
44:57 Making financial services a better place
47:41 Panorama - Documentary on downfall of the Crypto King
51:41 The last time Rachel did something for the first time
Decoding AQ with Ross Thornley Feat. Mita Mallick - Inclusion Champion | Podcaster | Storytelling
12 sept. 2023
00:48:32
Mita is a prolific writer for HBR, Ad week, and Entrepreneur media. And now Wiley published author of "Reimagine Inclusion: Debunking 13 Myths to Transform Your Workplace.” Mita describes herself as an Inclusion Champion a Podcaster citing Storytelling as her Superpower.
Mita's LinkedIn newsletter "Brown Table Talk" is published weekly, where she unpacks insights from her podcast by the same name, which is part of the exclusive LinkedIn podcast network.
Mita has spent over 15 years as a storyteller, leading iconic brands like AVEENO, AVON Color Cosmetics, Chapstick, Vaseline, Suave and Dove. Throughout her career, she has fought hard to ensure people like herself are included.
As a fierce advocate of including and representing Black and Brown communities, her work made sure Black and Brown people were represented in campaigns together with championing products to be created for all skin tones.
Ross and Mita talk about advertisements, Dove adverts, inclusive environments, representation, different times, demographic change, diversity, consumers, experimenting, pulling data together, youth obsessed culture, serving people better, cross cultural differences, shattering stereotypes, myth busting, book deals, following your passion and having an opinion. The pair also discuss being relatable, knowing your audience, evolving society, creativity, discipline, meetings, presenting work, hearing things you don't want to hear, coaching, company potential, being valued, the voice of the employee, companies matching internal with external optics, non bucket lists and seeing things with new eyes.
Timecodes:
00:51 Mita's background
02:11 Mita's favourite advert growing up
05:55 The speed of progress
08:34 How Mita has transformed the workplace
12:04 Influencing and biases
15:39 Reimagining inclusion
17:57 Mita's book -"Reimagine Inclusion"
20:54 Book - "The Hidden Edge" by Jody Rodgers
21:49 Seeing people's thoughts
23:11 Mita's journey with writing and Wiley publishers
27:54 Surprises learned when writing a book
30:29 Mita's next novel
31:12 Ross's book - Decoding AQ
33:51 Leadership tips
40:11 Retaining people in the right way
41:37 What is Mita proud of and her impacts
43:22 The last time Mita did something for the first time
Decoding AQ with Ross Thornley Feat. Colin Iles - Curator of thought-leadership
08 août 2023
00:41:03
Colin is a curator of thought-leadership events that help you develop teams, leads, relationships and ideas.
With a background in the finance industry, having started his career at Deutsche Bank, then Barclays, Standard Bank, and 5 years as the MD at ABSA Group. And for the last 6 years the founder of his own business. Innovation Catalysts.
Colin values education and meaningful conversations, a past deputy chair at university of cape town, he enjoys sharing ideas on leadership, innovation and strategy with the hope that now and then it catalyses positive change.
Ross and Colin talk about Middle East investment, transformation, the AI revolution, US elections, AI disruption, misinformation, humanity, stories, amplifying, markets changing, technology, Start-up opportunities, regulations, hierarchy, division, dilemmas, exponential change, Thomas Cook and loss making organisations. The pair also discuss share price, purposeful organisations, investing, low risk investments, helping outside the traditional, high belief, passion, risk, sales, telling an awesome story, shareholders support, pushing things through, wanting good service, cheaper investments, Forbs Africa, taking risks and speed of learning.
Timecodes:
00:31 Colin's background
01:50 What is Colin most excited about
06:11 Dangers for leaders in organisations and dealing with challenges
11:29 Examples of Colin driving innovation
17:58 The optimal level of companies
23:59 Organisations building, borrowing and buying
29:50 Bringing in new ideas when they aren't in your job description
35:01 Best places for innovation opportunities
37:23 The last time Colin did something for the first time
Decoding AQ with Ross Thornley Feat. Christopher Voss World's #1 Negotiation Coach
04 août 2023
00:54:39
The World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author "Never Split The Difference" - which has sold over 1 million copies.
Chris spent over 24 years in the FBI with 4 years as the chief international hostage and kidnapping negotiator. After working on more than 150 international hostage cases, he retired from the FBI and founded The Black Swan Group.
A consultancy and trainer for businesses and individuals on negotiation skills
He created and narrated a MasterClass, The Art of Negotiation - One of Masterclass's top performing courses.
A documentary film - 'Tactical Empathy' - by our mutual good friend - Nick Nanton was released sharing his story.
Ross and Chris talk about teaching negotiations, coaching, book - The culture code, making a difference, being driven, workplace awakenings, positive and negative mindsets, vulnerability, naivety, applying new ideas, what we are driven by, how humans are wired, neuroscience, emotional intelligence, labelling dynamics, impact on the brain, bringing things out and reading people. The pair also discuss testing, collaboration, trust, leaving people better, having a more prosperous life, obituaries, help, service, what are we afraid of, overreactions, caveman, extremes, breaking points, playful negotiations, state of playfulness, calming yourself down, turning negative into positive, coaching real estate agents, knowing your value, insight, discovery, 'what and how questions, exploitation and driving dune buggies.
Timecodes:
00:47 Chris's bio
02:31 Black Swan's background
04:34 training entrepreneurs vs corporate
06:21 Humans operating differently in different environments,
10:04 Mindsets of entrepreneurs
13:46 Tactical empathy
18:07 Labelling techniques
22:09 Low risk practice
25:20 Treating life like a negotiation
28:14 Understanding life
29:42 Transition and negotiation of self
33:06 Rules stifling creativity
36:47 Playfulness at high stakes
40:37 Chris's book - The Full Fee Agent
43:36 Perspective shifts in relation to negotiation
47:26 Overcoming jitters with large scale serious projects and opportunities
50:00 The last time Chris did something for the first time
Decoding AQ with Ross Thornley Feat. Alisa Cohn - No1. Startup Coach in the World
19 juin 2023
00:50:44
Alisa Cohn is an Executive Coach; Angel investor, author and podcast host who has worked with C-suite executives at prominent startups (such as Venmo, Etsy, Draft Kings, The Wirecutter, Mack Weldon, and Tory Burch) and Fortune 500 companies (including Dell, IBM, Microsoft, Google, Pfizer, Calvin Klein and Hitachi.) She is the author of the 2022 Independent Press Award-winning book From Start-up to Grown-up and podcast host of the same name, which provides insights and tools for the journey founders (and all leaders) must go through as they scale their leadership.
She was named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards and the #1 Global Guru for Startups in 2021 and 2022, A sought-after speaker, Inc. named Alisa one of the top 100 leadership speakers, and she has keynoted events for IBM, PwC, Dell, and Citi. She is the executive coach for Runway, the incubator at Cornell’s New York City campus. She is a regular contributor to the Harvard Business Review, Forbes, and Inc, and she's been featured as an expert on BBC World News and in the New York Times and the Wall Street Journal. She is an angel investor and a Broadway investor.
Ross and Alisa talk about making a difference, direct impact, rapid skill acceleration & development, managing yourself, being successful, the speed of learning, retiring skills, leaders, asking specific questions, internal mobility, coaching, creating a new future, scanning the environment, updating your sense of reality, practice not being annoyed, acceptance, turning bad into good and re-framing before responding. The pair also discuss mentors, Martial Goldsmith, role models, being pushed, getting business, getting paid, following up, persistence, being distinctive, thought leadership, being overwhelmed, outrageous openness, go with the flow, bravery, getting excited, podcasts, compounding effects, exercise, building muscle, arthritis, momentum and TedX.
Timecodes:
00:15 Alisa's intro
01:19 Why Alisa is fascinated by startups
02:38 Key things learned from leadership and coaching
05:59 Hiring tips
08:25 Challenges around role shifts
10:34 Overcoming realities we don't like
15:39 Key people who have influenced Alisa
19:08 Getting on the Tim Ferris show
22:46 Key things to help guide new coaches
26:38 Thoughts of aggregators in the marketplace
27:28 Alisa's final article
29:09 Believing in yourself
31:53 Nourishing your own identity
35:38 Role shifts
37:31 What excites Alisa the most
40:26 Getting into weightlifting
46:19 The last time Alisa did something for the first time
Decoding AQ with Ross Thornley Feat. Laura Lohk - Unbeatable Fast Growth Programmes For Company Leaders
13 juin 2023
00:48:06
Laura went from being a lawyer to Head of Operations and Consultancy at GS Fast Growth who provide Unbeatable Fast Growth Programmes For Company Leaders Who Mean Business📈 No BS, No Gimmicks, No False Promises, Just Great Results!
If The Business Leader Is Wonky, So Will Be Their Business!
Business leaders who successfully achieve growth in their businesses don’t just work harder – they achieve this because the way they think, act, and operate is fundamentally different from an average business.
If you are struggling to grow your business, struggling to see the wood for the trees, if you are burned out because you are still working in your business, instead of ON your business, it may be time to get some outside help.
Ross and Laura talk about ice breakers, mental illness, depression, homelessness, mind shifts, doing what it takes, self development, book - '7 Habits of Highly effective Teenagers', self development, volunteering, showing people who doubt you, studying law, working hard, realising your capabilities, courage, building confidence, wouldn't go back moments, therapy, hypnotherapy, changing careers and the documentary - Stutz. The pair also discuss evidence based strategies, growing businesses, consulting, poor company foundations, entrepreneurs, support, accountability, guidance, belief, doing what it takes, ambition, resisting change, open mindedness, human connections, socialising, the company of one, giving up, going all in, being committed, film - Air, shifts, dreaming, skydiving and finally the 'because I said I would' movement.
Timecodes:
00:29 Laura's background
00:57 Why people call Laura 'Bob'
02:06 The journey from Estonia to the UK
05:19 From struggling to a turning point
09:53 Phases after moving to the UK
16:12 Moving into coaching
21:04 What Laura is currently doing
22:57 Results that have been generated
26:36 Perfect engagements Laura could help
29:43 Evolving in these current times
35:58 Core essential skills valuable for success
41:59 The last time Laura did something for the first time
Decoding AQ with Ross Thornley Feat. Jason Feifer - Editor in Chief of Entrepreneur Magazine
30 mai 2023
00:34:16
Jason spent 20 years as a reporter and editor, with stints at Men's health, Fast Company, Maxim and for the last 7 and a half years Jason has held the role of Editor in Chief of Entrepreneur Magazine.
Author of "Build for Tomorrow". An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career. It is an action plan detailing how to navigate the four phases of change: Panic, Adaptation, New Normal, and Wouldn't Go Back
Jason wants to help us reach our "Wouldn't Go Back" moment.
I’ve seen this happen over and over again — with the small entrepreneurs I meet, and the most successful people in the world — and I’ve studied the patterns. My goal is to help you get there faster.
Here's how I'm doing it:
📖 Entrepreneur magazine, where I’m editor in chief, and share stories of adaptability
🎤 Keynote speaking, which I’d be happy to discuss for your next event
🎧 Build For Tomorrow podcast, a show that debunks the stories we tell ourselves about why change is bad
🎧 Problem Solvers podcast, a show about entrepreneurs who adapt and solve problems in their business
"People don’t need advice. They need *perspective* — and that requires a human touch. Lean into your voice and build their trust."
Ross and Jason talk about The four phases of change, being misunderstood, imposter syndrome, being helpful, new perspectives, having something to say, connecting with people, being an authority, pursuits, entrepreneurship, vulnerability, experimentation, learning out loud, being afraid, knowing what your good at, catering to people, sharing stories, memorable ways of thinking and talking to audiences. The pair also discuss walking people through experiences, resonating with people, understanding how people think, speaking, navigating moments of disruption, not overloading people with information, helping with understanding, human potential, the industrial revolution, humanness, technology, finding value, navigating change, Scary situations and getting courage.
Timecodes:
00:17 Jason's bio
00:44 Jason's book - Build for tomorrow
01:28 Wouldn't go back moments
05:23 Transforming and adapting
12:00 Shifting from journalism to putting it in a book
20:01 Jason's favourite way to express himself
25:20 AI and revolutions
29:23 The last time Jason did something for the first time
Decoding AQ with Ross Thornley Feat. Sarah Ratekin - Chief Happiness Officer
16 mai 2023
00:50:47
Sarah Ratekin is Business owner and Chief Happiness Officer at Happiness Is Courage Inc. An Employee Experience Champion. She is in her happy place when making the complex simple. Especially in Belonging, Inclusion, Diversity, Equity - driving Workplace Transformation and a sort after Keynote Speaker and Author.
Sarah is truly passionate about employee experience across all levels of an organization. She loves building sustainably nurturing environments where people feel valued, respected, and trusted to do and be their best.
The author of "Silver Threads: Living a Life of Gratitude" and the companion Silver Threads positivity and gratitude journal.
As a researcher, she loves data and as a realist, Sarah knows that data almost never tells the complete story - we need the fuller context to make truly good decisions.
We also cannot make our best decisions when we are steeped in stress. We owe it to our colleagues, our customers, and our communities to navigate these challenges in meaningful ways. If we start with the employee experience, we create a strong foundation for well-being and growth.
Ross and Sarah talk about functioning, the economy, common themes at work, being miserable in the workplace, stress, positive impact on organisations, mental health, exploration, the science of happiness, meaningful change, stigmas, ingrained beliefs, employee satisfaction, meaningful impact, positive relationships, emotional investment, shared misery and trauma bonding. The pair also discuss resilience, good intentions, depending on others, burnout, survival, losing clients, leading by example, buying in, wellbeing, decision making, frank conversations, intentional disruption, organisational inflammation, de-stress, short term goals, holidays, optimising without burnout, changing company culture, employee engagement, trust and curiosity.
Timecodes:
00:21 Sarah's bio
02:06 Going from the navy to helping people find organisational happiness
05:56 Having a chief happiness officer
10:12 Friction points and shifting perceptions
15:20 People getting too comfortable being unhappy
19:28 Gratitude in stressful situations
27:01 Crisis and steps to bring awareness to happiness in organisations
32:15 Approaches to re-engineering the perception of work
36:55 Moments of pause and reflection
40:10 The ideal person in an organisation to integrate a Chief Happiness Officer
48:11 The last time Sarah did something for the first time
Decoding AQ with Ross Thornley Feat. Van Ton-Quinlivan - Futuro Health CEO - Workforce Development
02 mai 2023
00:49:59
Currently, Ton-Quinlivan is the CEO of Futuro Health, whose nonprofit mission is to improve the health and wealth of communities by growing the largest network of credentialed allied healthcare workers in the nation.
In 2013, she was named a White House Champion of Change under the Obama administration in recognition of her notable career in industry, education, and service as a community leader.
Ross and Van talk about government, workforce, money challenges, data, management, creativity, strategies, leadership, dealing with criticism, communities, staying the course, intentionality, staying grounded, unlocking opportunities, unique abilities, caring, goals, perseverance, grit, diversity, pitching, community colleges. The pair also discuss thinking outside the box, flow, productivity, reimagining, adaptability, workforce development, teams, developing talent, competition, commitment, breaking cycles, growing the workforce, changing traditional pipelines, companies coming together, Start-up Health, combining music with exercise, fear of failure, commitment and expectations.
Timecodes:
00:19 Welcome and Van's background
02:15 Challenges managing money in the largest education system in the nation
05:54 Workforce development and priorities
12:01 Knowing and deciding when to stay or shift
16:28 Focusing on care and Futuro
25:56 Steps to a functioning diverse pipeline and keeping it relevant
34:24 Mind shifts and paradigm shifts with education
38:28 The team at 'Start-up Health'
42:14 Taking risks
43:16The last time Van did something for the fist time
Decoding AQ with Ross Thornley Feat. John Sanei - Specialising in the intersection of Neuroscience & Futurism
25 avr. 2023
00:52:25
John Sanei is not only revolutionising the way we approach the future, but he is also equipping us with the courage and determination needed to bring about lasting change.
Globally renowned keynote speaker, futures strategist, 5-time bestselling author, Singularity University and Duke CE faculty member, Associate Partner at the Copenhagen Institute for Future Studies, Chief of Tomorrow Board Member, and podcaster at The Expansive –
Book - Who do we become - self evolution
With a unique blend of neuroscience, psychology, quantum science, business strategy, and futurism, John delivers talks, writes books, conducts masterclasses, and serves on boards to guide future-minded leaders who are willing to embrace uncertainty, overcome doubt, and rise to the challenge with courage, clarity, and determination.
Ross and John talk about priorities, change, seeing things differently, teaching, self reflection, meditation retreats, emotional blockages, accessing your genius, achievements, curiosity, dealing with trauma, Elizabeth Gilbert, stress, holding light inside yourself, scaring audiences, the psychology of change, evolving, following systems, uniqueness, making our brains mailable, Einstein, significant jumps in human intelligence, brain states, psychedelics, imagination, education, catastrophising, deadlines, alpha and beta brainwaves, addictions to panic, adaptability, arrogance, bad states, mindset, hyper awareness, energy, mental flexibility, mood, our bodies, deep futures, neuroscience, the future, biases, technology scams, physical 100, responsibility, curiosity, excitement, leaving nobody behind, valuing questions, imagination, slums, education and profound happiness.
Timecodes:
00:35 John's bio
02:08 John's spark from transition and mindset to making a greater impact
05:01 Practical changes during the transition
09:07 Hardware and software upgrades we need as humanity
17:04 Following systems
22:01 Embracing AI while under pressure from it
28:08 Research John is doing right now
33:53 Explosions of creativity and living books
36:52 Digital dictatorships and blockchain democracies
42:14 Hope
44:06 The last time John did something for the first time
Decoding AQ with Ross Thornley Feat. Peter Sursi, MBA, SPHR - Federal Bureau of Investigation (FBI)
18 avr. 2023
00:54:21
Peter is an experienced HR executive. Defining the Future of Organizations. As a People Operations and change management Expert, Peter is a sought after international keynote speaker. He has spent 25 years at the FBI. 4 years as Head of Talent Acquisition - Managing the national recruitment and hiring strategy for the FBI's special agent, intelligence analyst and professional staff employees.
Created new comms/leadership strategies facilitating high performance and accountability in a remote and dispersed workforce.
Peter also was awarded the Human Capital Outstanding Leader of the Year 2021 Issued by Office of the Director of National Intelligence in recognition of leadership that transformed the FBI's hiring strategy, increased diversity, and brought more talented employees into the FBI.
Ross and Peter talk about FBI recruitment, challenges, diversity, driving change, linguistics, FBI vetting, transforming the Bureau, field work, HR, hiring, change, helping people, amazing work, purpose driven organisations, investing in people, adapting, evolving, structural barriers, making mistakes and improving organisations. The pair also discuss rewards, work changes, retaining employees, human interaction, emotional intelligence, experimentation, learning, growing, discomfort, expectations, imagination, help, role models, coaching, evolving, anxiety, shifting stress, no judgment, embracing learning and emotions.
Timecodes:
00:24 Peter's bio
01:51 The process behind winning the 'Outstanding Leader Award'
05:53 Peter's journey through the FBI
12:03 Diversity drivers transitioning to a national approach
19:57 Brand new hiring compared vs mobility within the organisation
25:33 Embracing learning and change during high stakes
30:17 How far can we take risks
35:21 Modernising and new AI technology merging with talent
42:25 Things people can do to find new skills inside them
47:40 Tips for leading teams through change
50:44 The last time Peter did something for the first time
Decoding AQ with Ross Thornley Feat. Patricia Bender - Overcoming obstacles
11 avr. 2023
01:01:16
Patricia Bender is President of Bayley & Bender.
Starting her career in fashion and marketing, Pat then spent a decade at IBM as a high performing sales and regional manage.
In her first year with IBM, she achieved Rookie of the Year by selling 140% of quota and went on to claim top performance awards for the next ten years - a rare accomplishment.
For four consecutive years, Pat was in the top 2% in performance at IBM and was honored with four Golden Circle Awards. Her final year at IBM, Pat earned the distinguished award as the Top Sales Representative in the country.
Over the last 30 years Pat has crafted and honed her unique ability in helping organizations around the world increase their growth, profitability and productivity by helping them hire, develop and retain top performing sales and leadership talent.
Like many of us, we are shaped by our parents, and Pat is no different with the hard work ethic and some core family values instilled from an early age.
Ross and Patricia talk about IBM, parents influence, timekeeping, music, sales, packed agendas, goals, travel, being driven, becoming number 1, loving what you do, sales, re-engineering, drive, seminars, surgery, partners, support, re-developing work, priorities, sacrifice, new approaches, critical moments, new capabilities, asking for help, frustrations, awareness is power and blinds spots. The pair also discuss behavioural styles, power to win, adaptability, motivations, values, trust, change, attitude, leadership excellence, mental toughness, achieving goals, fear, adaptability, strengths, weaknesses, overcoming obstacles, continually learning, giving back and resilience. Then finish on persistence, motivations, mental toughness, resilience, Miro, new technology, reflections, grief and collaborating.
Timecodes:
00:35 Patricia's background
01:57 Typing and speed writing
02:48 Values from childhood
08:00 Patricia's Shift to running her own business
12:30 Best aspects of motivational speaking
14:15 What Patricia learnt from starting her own business
27:40 Organisations dealing with Accelerated change
30:15 Help Seeing different perspectives
39:11 Steps to training others and what they should be learning
47:32 The last time Patricia did something for the first time
51:49 Final thoughts and Patricia's late husband Bob
Decoding AQ with Ross Thornley Feat. Steve Cadigan - The Future of Work
28 mars 2023
00:43:20
Steve is a best selling author and one of the foremost thought leaders in the world of people and talent. Retained by leaders, investors, organisations and governments around the world who seek to create a better future of work.
Steve is author of 'Workquake' - Embracing the aftershocks of covid 19 to create a better model of working.
Steve sits on the board of many fast growth HRtech and talent companies.
And back in 2009 he was Linkedin's first CHRO, where he led the company's hyper growth from 400 to 4000 employees in 3.5 years!
"My passion and expertise are in these core areas: the future of work, turning culture into a competitive advantage, attracting world-class talent, and the future of leadership."
Ross and Steve talk about doing things better together, challenges, asking questions, learning, building things, managing clashes, working from scratch, low budgets, failures, competitors, recognising new landscapes, outdated methods and expecting change. The pair also discuss fast learning, truths, big leaps, reimagination, adapting, Tesla, the future of work, innovation, problem solving, diversity, knowing your staff, optimising talent, fear of the unknown, rewards, bravery, hybrids, new experiences and seeing things with new eyes.
Timecodes:
00:48 Steve's bio
01:37 Staying motivated
04:40 Joining LinkedIn during it's infancy
09:39 Principles to help evaluate making decisions
17:13 Approaches to initial engagement
23:55 Overcoming dysfunctional pushback
30:07 New challenges with unpredictability and change
33:32 Why leaders are struggling to adapt
38:41 The last time Steve did something for the first time
Decoding AQ with Ross Thornley Feat. Tugba Yanaz - Leadership Coach
21 mars 2023
00:55:27
Tugba Yanaz is the founder of LEAD + VISION, a vision-based Leadership Coaching and Consulting firm. Tugba is a PCC-certified Leadership Development Coach by the International Coaching Federation and a former Fortune500-Executive.
Her vision-based coaching approach helps executives and emerging leaders overcome limiting beliefs and build inner confidence and a future vision that fuels leaders every day with passion and purpose.
Building from almost 2 decades at Flex, a manufacturing and supply chain business, where she was a VP, responsible for building two business units, one in the automotive and consumer electronics industries with over a $1B rev each (40K employees)
Detox your Calendar, Regain your Energy and Transform your Life!
Ross and Tugba discuss moving, resistance, changing industry, leading strong characters, coaching, accelerating growth, limitations, transformational leadership, jobs to be done, overcoming limiting beliefs, serving, adapting, parallel communities, stability, challenges, growth, principles, curiosity, learning, vision, intentional paths, experience, leadership adaptability, obsolete playbooks being rewritten and employees being comfortable with change. The pair also discuss human potential, interaction, not being afraid of change, coaches needing coaches, being aware of blind spots, employee engagement, structure, goals, focusing attention, delivering content, development, giving yourself options, what's working, ROI, frameworks, exhaustion, healthy routines, morning routines, exercise, cleaning up calendars, optimising communication, reports replacing calls, vacations, fighting against the waves, mental shifts and loom video.
Timecodes:
00:35 Tugba's background
01:36 Shifting from account management to coaching and leadership
07:56 Steps during Tugba's executive coaching transformation
13:46 Origins and adaptions of 'Lead and vision'
23:02 Organisations dealing with unforeseen big shifts
32:35 Evolving and designing life
41:54 Dealing with point of burnout
48:21 The last time Tugba did something for the first time
Decoding AQ with Ross Thornley Feat. Donna Karlin - Shadow Coaching methodology
28 févr. 2023
00:53:56
Donna is CEO, Founder at "No Ceiling, Just Sky™ Institute. She is a Global Speaker, TED Fellows Coach, Author & Organizational Accelerator.
Starting her career as a Coach to Long Term Care Patients & Families of Terminally Ill Cancer Kids in the 80's and 90's.
Donna is the creator of the Shadow Coaching methodology and has taught it around the world.
Ross and Donna talk about rare conditions, experimental surgery, dealing with patients, paralysis, coaching, studying, fear, hidden potential, what is possible - not impossible, sacrifice, medical science, adaptability, tough moments, hidden potential, hidden talents, emotions, games, support, imagination, reframing and improv. The pair also discuss psychology, reflection, different perspectives, future selves, reacting to responding, the exchange, society, change, profound ideas, changing the world, how people think, helping people shine, connecting with audiences, laughter, visualising, be yourself, unique contributions and AI.
Timecodes:
00:31 Donna's introduction
01:09 Donna's son's surgeon impacting her career
07:11 Donna's early mindset towards experimental surgery
11:41 The timescale of the surgery
16:16 Shadow Coaching methodology
27:28 Self observation
34:20 How the TED environment shaped Donna
39:14 How Donna has evolved
46:11 Advice for approaching things that haven't worked and preparation
50:18 The last time Donna did something for the first time