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Titre
Date
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Decoding AQ with Ross Thornley Feat. Sandra Loughlin - Chief Learning Scientist at EPAM Systems
15 Apr 2025
00:48:32
With me today is Sandra Loughlin, Chief Learning Scientist at EPAM Systems, an organizational psychologist and a self-proclaimed 'skills nerd.' Sandra has dedicated her career to transforming the way businesses approach learning, employee enablement, and technology-driven transformation. She’s at the forefront of helping organizations cultivate business agility and engineering excellence through AI-enabled, skills-based strategies. With her work featured in Forbes and CEO Magazine and recognition as a Global Leader in Consulting, Sandra is here to share her expertise on building cultures of continuous learning and innovation.
I'd like to give our listeners some context about EPAM - has been on this journey for 3 decades - the art of the possible - built in-house, home grown - how it is configured, is to server the business - and is like a foreign country. EPAM and SKILLS have been married from day one.
Ross and Sandra talk about software engineering, data, AI, building sophisticated digital platforms, skills, finding the right people, skills-based organisations, systems of work, understanding your people, compelling change, being certain about change, digital transformation, human capital and framing to the right people. The pair also discuss set expectations, knowing where you are going, chief administration officers, AI in the workforce, transforming businesses, understanding AI, disruptive AI, autonomous robots, pushing your capabilities, understanding tasks, building teams, learning capabilities, dynamic learning, being outside our comfort zone and pickleball.
Timecodes:
00:16 Intro to Sandra
01:01 Sandra's background
01:51 EPAM
03:34 Tasks related to skills
05:06 What Sandra is currently working on
08:51 Leaving a set system that time and money have gone into
14:01 Making big changes while avoiding too much stress
21:09 EPAM approaching structuring business roles differently
25:34 Slowing down before speeding up
26:54 Being leaner and AI colleagues
34:04 Evolving communication skills in teams and collectives
37:47 Shifting away from limitations
40:18 Learning through incentivising
41:52 The difference between learning and training
44:39 The last time Sandra did something for the first time
Decoding AQ with Ross Thornley Feat. Russell Harvey - The Resilience Coach
26 Mar 2025
00:47:39
What does Russell do? Well the opening line on his website says it all "he Supports Leaders Who are Wading Through Treacle to Rediscover their Mojo and make great decisions"
With over 2 decades years of experience in learning, leadership, and organizational development, Russell has dedicated the past 18 years to resilience and navigating the complexities of a VUCA world.
He’s an engaging leadership coach, speaker, and facilitator with a mission to positively impact 100,000 lives by the end of this year. Passionate, pragmatic, and playful, Russell is here to share his insights on resilience, leadership, and helping people rediscover their mojo.
Ross and Russell talk about leadership at The Co-operative Group, restructure, change, defining resilience, bouncing back without learning, surviving, thriving, overwhelm, never add to the 'to do list', reducing stress, purpose & energy, positive effects, playing to strengths, reducing responsibilities, delegating, removing blockage to people performing and feeling lighter. The pair also discuss common understanding, fostering energy, wellbeing, lack of confidence, caring for people, optimism, grounding guiding hope, tough times forcing resilience, adaptability, agility, simplifying new things, permanent openness, burnout, adopting AI, what is working well, emotional intelligence, finding purpose, reflect back on your life and remember being proud, finding ways to be proud, natural energisers, enjoying work, fear, your network, intentional choice and asking for help.
Timecodes:
00:16 Intro to Russell
00:54 Russell's background
01:48 Becoming ‘The Resilience Coach’
04:40 Clients journeys with Russell
13:06 Giving teams and organisations resilience
16:41 Russell's current activities and impacting 100,000 lives
19:54 Darker times in the past and accepting reality
Decoding AQ with Ross Thornley Feat. Francis Cholle - Master Trainer & WSJ Best Selling author
29 Oct 2024
00:50:27
Francis is a Master Trainer, WSJ Best Selling author and is driven to help executive coaches take their business & clients’ businesses to the next level.
He is the Founder & CEO of SQUIRCLE ACADEMY where he helps executive coaches and leaders rapidly elevate their businesses by leveraging the innovative SQUIRCLE framework. Francis also founded 'The Human Company' over 26 years ago.
With such a treasure trove of experience advising Fortune 100 executives, he is known for his ability to shatter the linear mould, driving transformation and accelerating growth in just a few months. I’m thrilled to share these insights and strategies with you all on the show today.
Ross and Francis talk about dream analysis, dreams driving life choices, connecting peoples thoughts, creativity combining with management, visualisation, logic, perception, improvisation, imagination, knowledge, development, dynamic imbalances, illusions of balance, expectations, reaching a process, decision making, controlling your mind, knowledge and deep intelligence. The pair also discuss duality, experience in the workplace, environments, nature, new principles in action, leadership, assessing, awareness of what's not working, limitless capacity of human beings, humans ability to solve things, universal principles, willingness to be curious, managing problems, faith, life, dealing with intensity, facing reality, desire, our value, relaxing over tensing up, endless possibilities, abundance, swimming with wild sharks and extraordinary experiences.
Timecodes:
00:16 Intro to Francis
01:53 Francis' dreams as a young boy
04:34 Technology replicating dreams
05:24 Subconscious training
06:20 Scientific models of training
10:28 SQUIRCLE's framework
15:10 Models taking people through experiences
21:39 Francis' coaching
27:51 Unlocking better performance
31:56 Looking forward to 12 months ahead
35:31 Blockers to full potential
42:05 Authority being transferred to value
45:57 The last time Francis did something for the first time
Decoding AQ with Ross Thornley Feat. Dr. Ruth Gotian - Mentoring and optimising success
01 Sep 2021
00:40:14
Dr. Ruth Gotian is a prolific mentor and educator, leading important research into the secrets of success.” A contributor to Forbes and Psychology Today, personally coached and mentored thousands of people ranging from undergraduates to faculty members.
Currently, she researches the most successful people of our generation, including Nobel laureates, astronauts, CEOs and Olympic champions, in order to learn about their habits and practices so that we may optimize our own success.
Ross and Ruth talk about living the best version of ourselves, expanding success, your own definition of success, high achievers, passion and focus. The pair also discuss the Pomodoro Technique, team work, exceeding, goals, accountability and time management.
Timestamps
0:33 Ruth's mission
03:16 Intrinsic motivation
07:49 Ruth's motivation to become a Doctor
12:01 Ruth's thoughts on flow state
20:36 Optimising the success of individuals and teams
23:52 Things that leaders can do to make lager teams overcome challenges
26:39: Programmes providing opportunities for everyone to improve
29:06 Big challenges in scaling optimisation and overcoming them
31:24 Learning on demand
33:53 The last time Ruth did something for the first time
35:52 What could Ruth do for the first time on the next 48 hours
Decoding AQ with Ross Thornley Feat. Charlene Li - Thriving with Disruption
24 Aug 2021
00:45:14
Charlene Li is a Digital Transformation and Disruptive Leadership expert. For the past two decades, she has been helping leaders and organizations see the future and thrive with disruption - as an author, speaker, advisor, and coach. Charlene is a prolific writer, having written or co-authored six books, including "Groundswell: Winning In A World Transformed By Social Technologies", the New York Times bestseller, "Open Leadership", "The Engaged Leader", and latest book "The Disruption Mindset". Why Some Organizations Transform While Others Fail.
Ross and Charlene talk about writing her books and the inspiration behind them, disruption mindset, thriving with disruption, being inspired, change and focusing energy, The pair also discuss change fatigue, bringing change to order, recognising change, defining space, humility, strategic planning and looking forward to disruption.
Timestamps
01:23 Charlene's 1st book 'Groundswell'
06:23 Disruption mindset
08:40 What makes a disruption mindset
12:14 Change fatigue and re-energising
15:49 Liminal space (moments in between change)
20:35 Holding the space
24:16 Energise instead of fatigue
27:47 The art of focus and saying no
33:33 Serving a mission but disrupting it
39:01 The last thing Charlene has done for the first time
Decoding AQ with Ross Thornley Feat. Tony Martignetti - Navigating Leaders Through Change
10 Aug 2021
00:47:10
Tony is a Chief Inspiration Officer, trusted advisor to accomplished leaders, career navigator, The Virtual Campfire Podcast host and author. He has 20 years of experience in navigating people and leaders through change and unlocking their true potential. Tony is also the Founder and Chief Inspiration Officer at Inspired Purpose Coaching.
Ross and Tony talk about creativity, science, logic, depression, leadership, new chapters, adaptability, personal journeys, inspiring people, coping, having a meaningful life and connecting with purpose. The pair also discuss inspiration, making people feel safe, the power of being fearless, improving your environment, living for today, goals, what lights us up, identity, empowerment, personal journeys and honesty to ourselves.
Timestamps
01:41 Tony's background
05:57 Origins of unlocking the potential of people
10:52 Tony's decision to change his path
15:08 The inspiration behind his book
18:37 What does 'to inspire' mean to Tony and psychological safety
26:22 In 12 months what will Tony look like and what adaptions he'd aim to achieve
31:17 Early signals to prevent burn out
35:28 Examples of what Tony's clients are going through and how he supports them
40:20 A starting point for people to face their own challenges
Decoding AQ with Ross Thornley Feat. Erich Kurschat - Insights from 16 years at the world's largest contract food service company in the world.
03 Aug 2021
00:54:45
Erich is a HR advocate, DiSC nerd, and connection coach who helps organizations build and grow teams that value productive communication with diverse personality styles. He also spent 16 years at Compass Group plc which is the largest contract foodservice company in the world employing over 500,000 people.
Ross and Erich talk about the stories behind his beliefs, psychology, philosophy, HR, and working at Compass Group plc. The pair also discuss the business of people, growth, meaningful and fulfilling work, productivity, being heard, adaptability, leadership, introverts, networking, looking for a job, being of service and developing.
Timestamps
01:18 Erich's origins and getting his degree in psychology and philosophy
04:32 Experiences at Compass Group plc and HR
09:16 Erich's belief that workplace communication can be productive, collaborative, and respectful
12:31 Tips on effective communication in a remote world
20:06 Erich's belief that each one of us is capable of leading with greater influence
24:18 A story where introverts have underestimated their ability to network professionally
30:47 Job seekers benefit from regaining confidence and control in their search
36:08 Being your own cheerleader or critic
39:21 The power of intentional service to others
45:37 The last time Erich did something for the first time
50:05 Tips to deal with change that's ever accelerating
Decoding AQ with Ross Thornley Feat. Greg Verdino - Business Futurist & Digital Transformation expert
29 Jul 2021
00:54:58
Greg Verdino is a Business Futurist & Digital Transformation expert, keynote speaker, author and advisor. With 25 years spent working at the forefront of change, during which time he has advised hundreds of organizations including more than 50 of the Fortune 500.
Ross and Greg talk about becoming a sociologist, sociology in advertising, communication, change, taking risks and moving too fast. The pair also discuss driving change more effectively, digital transformation, ecosystems, collaborating and leadership.
Timestamps:
1:30 Why did Greg chose sociology as a degree
6:18 Pivotal moments after Greg shifted his way in thinking
10:56 Why is change so hard
14:05 Shifting behaviour on the inside and seeing change as good
20:47 Creating The Adapt Manifesto
25:24 Greg's values - evolutionary change over revolutionary disruption
28:38 Balance across organisations compared to individuals
32:18 Curiosity over certainty
38:10 Inclusivity and competition not actually being competition
Decoding AQ with Ross Thornley Feat. Jenny Drescher and Ellen Feldman Ornato - The Bolder Company
20 Jul 2021
00:49:40
The Bolder Company is the catalyst for the lasting behavioural change that empowers businesses to thrive. They connect individuals to themselves, to each other, and to the futures of their organizations. They also combine fully experiential, improvisation-based learning with grounded, outcomes-focused content to produce lasting behavioural change.
Ross, Jenny and Ellen talk about improvisation exercises, pitching, being authentic, networking, representing themselves and how to keep going when feeling awkward. The group also discuss feeling more comfortable, teaching people with improv, giving ourselves permission, evolving, communication, being venerable and finally avoiding burnout.
Timestamps:
01:02 The Bolder Company and the ladies backgrounds
04:20 Key things that have shaped how the ladies work
07:29 How from improv to high stakes and real business impact
10:49 Getting positive feedback
15:21 Leaders managing themselves now environments are shifting and changing so rapidly
20:18 Unlearning and letting go of old ways of working
24:49 The story behind the company name 'The Bolder Company'
30:48 Communicating well in a remote environment eg zoom.
37:30 Tips on slowing down people who are burning out
Decoding AQ with Ross Thornley Feat. Antonio Nieto-Rodriguez. World Champion in Project Management
14 Jul 2021
00:41:19
Antonio Nieto-Rodriguez is World Champion in Project Management, a professor, author and executive coach. He is fluent in five languages and been recognized by Thinkers50 with the prestigious award “Ideas into Practice” and is ranked #17 in the global gurus Top 30 list. Also part of Marshall Goldsmith 100 coaches. Antonio author of multiple books, inc, “Lead Successful Projects” (Penguin, 2019) and work focuses on advising senior leaders on how to lead transformational change.
Ross and Antonio talk about project management, project leadership, getting things done and changing strategies. The pair also discuss priorities, inspiration from children's visions, addressing change, value, purpose and getting results.
Timestamps:
00:57 The world champion of project management
02:36 Getting into transformational change and working with leaders
05:33 Some of the challenges Antonio has seen in the last 18 months and examples of things going well
09:23 Prioritising the most essential needs for organisations to operate in
13:01 Learning from children like Greta
16:27 Being successful in this environment of accelerated change
21:58 Accelerating theories, ideas and experiments getting them into organisations
26:27 Antonio's priorities and what to focus on when scaling up
32:09 Saying "no" and changing our relationship with this turning it into a positive
37:42 Antonio's first book 'The Focused Organisation'
Decoding AQ with Ross Thornley. The Future of Coaching, with Magdalena Nowicka Mook CEO at ICF, the International Coaching Federation
06 Jul 2021
00:44:18
Magda acts as strategic partner of the ICF’s leadership, including the Board and variety of committees and task forces. Specializing in strategic planning, cultural competence, ethics, international affairs and board governance, she also oversees organizational budgets and manages professional staff of the ICF.
Ross and Magda discuss ICF, professional coaching, the best coaches, working globally, evolving, coaching culture, technology, mentoring, leadership and burnout.
Timestamps:
01:01 What got Magdalena into coaching
02:43 The difference and benefits between international coaching and regional coaching
05:16 Challenges in shifts and changes in coaching over the last decade and a half
08:06 The future of coaching
12:07 Some of the dangers and obstacles around coaching
16:12 Headlines around ICF
23:08 In 3-5 years time, the ideal environment for coaching and the ICF to be in
29:48 What people want to be coached on at the moment
37:43 In 1 years time what would be a regarded as 3 big achievements by the ICF and it's highest priority
Decoding AQ with Ross Thornley Feat. Doug Guthrie - Executive Director of Thunderbird Global at Thunderbird School of Global Management
26 Jun 2021
00:38:15
Doug Guthrie's had a career researching, writing and teaching about 3 topics. Organizational development - covering leadership, culture and social responsibility. The Chinese economic reforms, and strategic economic development cities in the US economy.
Ross and Doug discuss his early dyslexia, working at Apple, economics, education, leadership, exponential learning, strategic learning, AI, decision making, thinking globally and creatively seeing the future.
Timestamps:
02:14 A little of Doug's background
06:44 The difference in education between tech corporate and traditional institutions
10:21 Challenging environments and topics in a pioneering company
15:33 Building continual learning and adaptability into learning processes
19:37 New phases of leadership to keep up and survive in these uncertain times
24:53 Technology playing a role in leadership
30:31 In Doug's role at Thunderbird what's coming next and what we need to be ready for
Decoding AQ with Ross Thornley Feat. Suzanne Lucas - Evil HR Lady - How to adapt and deal with getting fired
15 Jun 2021
00:50:54
Susan Lucas runs Evil HR Lady. She can make your resume better, your conference sparkle, and your website attract HR experts. She also specialises in writing, webinars, resumes, coaching and keynote speaking.
Ross and Susan discuss big and small levels of HR, understanding companies departments and dealing with people. The pair also discuss remote working, managing cultures, firing people, ethical responsibilities, coaching, changing jobs and taking control.
Timestamps:
01:19 Where did the evil HR lady come from?
04:00 Insights into Susan's career in HR and her background
10:22 Challenges managing competition v co elevating together
13:52 Observations of people adapting their online communications to understand tone and context well
21:38 Balancing difficult situations
30:28 How to adapt and deal with getting fired?
40:08 Simple tips to keep us on our ideal work journey going into the future
Decoding AQ with Ross Thornley Feat. Dr. Johanna Dahm - Decision Making & Leadership
16 Oct 2024
00:50:43
A warm welcome to our listeners, today I'm proud to welcome Dr. Johanna Dahm, CEO of Dahm International Consulting. Johanna is a leading expert in decision-making and leadership, with over two decades of experience researching, advising, and publishing on effective decision-making strategies. She is renowned for helping leaders navigate complexity and uncertainty.
Johanna was recommended for the show by our mutual friend, Olga Troeger. Olga is a Founding member of our Decision Making Institute based in Germany. We developed an VUCA readiness assessment focusing decision-making competencies.
Ross and Johanna talk about decision making over planning, decision delivery, committing, getting things done, adapting to environments, responsibilities, expectations, listening, pioneering, being responsible, finding solutions, customer orientation, knowing your customers, empathising with customers and understanding how people live. The pair also discuss adapting, learning, growing, fear, merging HR, company development, transparency, measuring return of investment, transformation, everybody in it together, reacting to change, constantly adapting, demarcation, knowing our boundaries, leading teams, pets, having enough and trying new things.
Timecodes:
00:15 Intro to Johanna
02:31 Communicating decisions effectively in business
04:51 Decision making during Johanna's early career
10:31 Decision making evolving
14:30 Organisations keeping pace and nurturing talent
20:25 Customers changing and adapting to it
24:37 Dealing with difficult shifts and bravery
29:41 Insights to help large scale change in companies and HR
35:54 Redesigning of roles and flexibility
38:45 Evolving in the future of work
42:27 Staying mentally healthy at work
47:35 The last time Johanna did something for the first time
Decoding AQ with Ross Thornley Feat. Gary A. Bolles - Chair for the Future of Work at Singularity University - The new rules for work
01 Jun 2021
00:47:23
Gary Bolles is Chair for the Future of Work at Singularity University; Co-founder of eParachute.com; Partner, Charrette; Speaker & Writer. He leads Singularity University's activities related to the shift to a digital work economy, helping individuals, organizations, and government agencies to navigate disruptive change. Frequent lecturer on the future of work and the future of learning.
Ross and Gary discuss leaving no humans behind, going through your own process as individuals, thriving, know your own skills, improving organisations, solving problems and community. The pair also discuss, reinventing work, career counselling methods, understanding what's unique in people, support, mindset, framing, skillsets, problem solving and learning a process.
Timestamps:
01:03 The single most important issue we need to focus on in the future of work
02:42 What's next after ensuring and identifying every human has access to work
05:13 Gary's definition of work and will this change
08:29 Gary's childhood, what shaped his career and his father
13:24 Processes which have helped people go through moments of reimagination
17:43 Being in the right environment
21:07 Continual learning and growth mindset
26:50 Preparing for unexpected problems
30:23 creating an environment where trial and error allows positive breakthroughs
34:14 How might technology serve us in a future world to not leave anyone behind
39:54 What can we do straight away in the next 24 hours to help with us not being left behind
43:42 What piece of advice would Gary tell his 19 year old self
Decoding AQ with Ross Thornley Feat. David Meltzer - 4 daily principles to “make a lot of money, help a lot of people, and have a lot of fun.”
04 May 2021
00:24:11
David Meltzer has created a platform that uses four overarching principles—gratitude, empathy, accountability, and effective communication—and these principles have allowed him to communicate and mentor everyone from college students to c-suite executives. These four principles in everyday practice allow David to live by his mission to “make a lot of money, help a lot of people, and have a lot of fun.”
Ross and David talk about adaptability, thriving, journeys through life, adapting and movies. The pair also discuss making money, abundance, faith, mindset, control, persistence, and keeping an open mind.
Timestamps:
57 A bit of David's background
02:52 Career highlights when David thrived during change
06:58 Maintaining a positive outlook
12:25 Advice in times of disruption
14:46 Reinventing ourselves
16:37 Advantages between sports and work than can be applied to business
20:00 Examples of how people communicated their realisation of best self to others
Decoding AQ with Ross Thornley Feat. Shannon Waller - Entrepreneurial Team Success
27 Apr 2021
00:53:00
Shannon Waller, experienced Director and Coach with a demonstrated history of working in the entrepreneurial coaching industry. Skilled coach, speaker, program designer, interviewer, author and passionate learner.
Ross and Shannon discuss Strategic Coach, teamwork, building a culture, growth in business and adaption. The pair also talk about motivation, change, her book, entrepreneurship, what to focus on, success strategies and mindset.
Timestamps:
1:00 Shannon's background
3:29 A little about Strategic Coach
4:13 Strategic Coach's Growth
5:53 Ross's fond memories of growth coaching
8:23 Shannon's mindset
11:16 Adaptions that Shannon was proud of
23:24 Shifts in change and repurposing your past
28:39 Transition by necessity, what could teams expect and deal with and navigating that change
34:55 How Shannon helped teams that have struggled to thrive
37:48 Shannon's book Multiplication by subtraction
39:54 Multiplication by subtraction success stories
44:45 Should you re-engineer or will you always revert back to natural habits
Decoding AQ with Ross Thornley Feat. Shane Ram - Slowing down to speed up
22 Apr 2021
00:44:44
Shane Ram is CEO of GoFor10. He provides Leadership Development, Executive Coaching, Career Development Coaching and Life Coaching.
GoFor10 is an education and technology company that provides the True Education for success in being Human. It provides the leading edge tools, strategies and techniques to show professionals, entrepreneurs and corporate teams how to create the personal lives they want while becoming a megastar at work. Ross and Shane discuss adaptability, getting people to change, problem solving, getting results and what we'll need in the future. The pair also discuss his book, negative leadership, slowing down to speed up, truth, coaching, underlying beliefs, leadership, mindset, purpose and mental health.
Timestamps:
00:01:23 Shane's mission
00:04:24 Core concepts and thoughts behind 'Future Ready Leadership' and helping people navigate their change
10:02 Functional Executive Leadership and coaching to deal with the route cause
11:50 What has shaped Shane's career
18:49 Leading whilst dealing with uncertainty
24:40 Examples of helping people with intuition during a crisis
28:50 What excites Shane and where he gets his energy from
36:23 Tips or routines Shane can recommend business to thrive
Decoding AQ with Ross Thornley Feat. Marva Sadler - Scaling coaching
06 Apr 2021
00:47:30
Marva Sadler, MBA, TOC Jonah, is CEO of the World Business & Executive Coach Summit, named the fastest-growing education company in the UK in the INC 5000 in 2018. She also sits on the editorial board of Choice Magazine.
Ross and Marva discuss consultancy, challenges, coaching, leadership, growth and learning. The pair also talk about optimisation, technology, AI, mindset, new ideas, adaptability and helping people achieve more than they thought was possible.
Timestamps
0:42 A quick background story about Marva's 'personal mission'
3:54 Marva's journey and how she was introduced to the WBECS
9:15 Highlights during her career at WBECS
14:45 Scaling coach education
22:01 Experience with pioneering technology
27:29 Areas that have helped people deal with difficult moments and change well
32:37 How has shifting mindset effected Marva's team
37:06 Marva' s incites from her experience with the AQai assessment test
41:12 Skills listeners should consider to navigate change well
Decoding AQ with Ross Thornley Feat. Blaine Bartlett - Compassionate Capitalism
30 Mar 2021
00:53:01
Blaine is an entrepreneur, author, executive & leadership coach. He is the host of Soul of Business with Blaine Bartlett Podcast and Possibility to Profit Mastermind.
Ross and Blaine talk about his book, consciousness, serving a greater good, compassion, mindset, innovation and adaptability. The pair also go on to talk about relationships, skill development, leadership, breakthroughs, imagination, motivation and achieving goals.
Timestamps
1:19 Compassionate Capitalism
4:31 'My Intent' mindset coaching workshop
5:30 Adapting to Compassionate Capitalism
9:30 Overcoming set backs in a challenging environment
13:54 The difference between coaching and training
18:00 Coaching and developing an extreme challenge
23:04 Dealing with an environment where people can evolve without the negative side effects
27:07 Habits and practices to help with mindset shifting
32:05 sustainable change, growth and adaption
38:56 Blaine's experience of motivation styles and desire
43:00 Staying away from the dark sides of desire
47:59 Dreams on Blaine's bucket list as part of his adaption
Decoding AQ with Ross Thornley Feat. Lars Hyland, CTO Totara - Fundamentals in E Learning and immersive technology
23 Mar 2021
00:48:36
Lars Hyland is a well-known figure in the HR and workplace learning community, advocating the adoption of adaptable and flexible technology designed to support the new world of work. Lars is an expert in the field of Talent Experience, that brings together learning, engagement and performance management practices to drive employee satisfaction and productivity.
Ross and Lars talk about online media, different domains of technology, computers, AI, interactive media, performance support and simulations. The pair also talk about training, learning, as well as the brittleness and resilience of organisations.
Timestamps:
55 Lars' background
03:19 Things that have shaped Lars' career and some highlights
08:56 Lars' perspective on the fundamentals in E Learning and immersive technology that have stayed true that we can learn from
13:40 What Lars has implemented in big companies to help them follow through and be successful
19:01 What has Lars seen to help people through uncertainty
25:41 An experience where a training programme worked well with an organisation
31:06 An epic fail in an organisation
37:42 Lars predicts some valuable skills to prepare for the next 5 years.
45:35: Final point about the changes in organisations
Decoding AQ with Ross Thornley Feat. Mini Episode with Dan Sullivan - What does adaptability mean to you?
16 Mar 2021
00:08:41
Dan is founder and president of Strategic Coach®. A visionary, an innovator, and a gifted conceptual thinker, Dan has over 40 years’ experience as a highly regarded speaker, consultant, strategic planner, and coach to entrepreneurial individuals and groups. Dan’s strong belief in and commitment to the power of the entrepreneur is evident in all areas of Strategic Coach and its successful coaching program, which works to help entrepreneurs reach their full potential in both their business and personal lives. In a shorter, bitesize episode this week Ross and Dan talk about adapting through failure and hardship, adaptability being a central skill, the acceleration of change, entrepreneurs, coaching and humanity.
Timestamps:
22: What does adaptability mean to Dan
2:57: Where Dan see's value in understanding adaptability in his community better
6:06: Dan gives a final metaphor about adaptability
Decoding AQ with Ross Thornley Feat. John Hagel - The journey beyond fear
09 Mar 2021
00:54:54
John has had a 40 year career at the intersection of business strategy and technology. With over a decade at Deloitte, almost 2 decades at McKinsey and a host of experiences in between. A published author with a new book on the way.. 'The journey beyond fear' working title. He is both as an advisor in consulting engagements and as a co-founder and senior executive of enterprises. Ross and John talk about consulting, research, silicon valley, technology, exploring, and serendipitous circumstances. The pair also talk about psychology over strategy, fear, redefining work, anticipation and addressing unseen problems.
Timestamps:
1:02 John's background and first career
3:13 Key moments that have shaped John's focus and career so far
6:42 What has been the main cause of innovation during John's career
9:30 Documentary 'General Magic' about a forgotten Silicon Valley start-up
12:18 John's vision of how organisations/people can prepare well for the pace of change ahead
22:04 Examples of leaders or individuals work to enhance the ability to anticipate and how can it be done
26:16 Psychology - What has shifted and psychologies role in the future
31:34 In work some examples of an organisation creating a vision and then acting on it, creating momentum along the journey
34:32 Breaking through a companies immune system that's preventing change
40:25 John's view on edges around EdTech
42:54 Characteristics in organisations that are navigating well and harnessing their fear
46:06 The future of working together and how might we overcome the factor of that becoming a silo for others to benefit
49:28 In a competitive economy how do we truly collaborate for the common good
51:44 In a years time what would John be most happiest with if things go well
Decoding AQ with Ross Thornley Feat. Jay Jacobs - Why adaptability is so important for investing and scaling business
02 Mar 2021
00:38:17
Jay is the Co-Founder of paperlessPARTS, Manufacturing Technology Expert and Investor. He has also recently colaborated with Ross on the mini documentary: Adaptability and the Future of Work: Seeing The Invisible. AQ Ross and Jay talk about adaptability, entrepreneurialism, scaling and core values. The pair also discuss de-risking the future, working together on Adapt AQai and their journey.
Timestamps:
0:58 Jay's background and examples of early adaptability
04:33 Jay's employees adaptability
07:16 Sticking points and failures during the adaptation process
11:02 How would Jay personally describe adaptability and why it's important
14:12 If Jay could have measured adaptability how would it of effected his businesses
Decoding AQ with Ross Thornley Feat. Ronen Olshansky - Building Relationships
24 Sep 2024
00:55:25
Today, I'm thrilled to welcome Ronen Olshansky, one of life's great humans. With a rich and diverse career that spans Wall Street, management consulting, executive coaching and entrepreneurship. As the founder of Cross Campus a Los Angeles based provider of on-demand workspace and business event space. And a partner at Ferrazzi Greenlight since 2020. Ronen has been helping growth companies and their leaders elevate their performance.
I got to know Ronen through another business he has co-founded, Beyond Connections program, and most recently I had the pleasure of joining him and Keith Ferrazzi at the graduation dinner for the first cohort in LA. Welcome to the show, Ronen!
Ross and Ronen talk about opening up teams, building trust, positives & negatives, family, start-ups, making commitments, sharing, broken relationships, personal journeys, courage, how we are being perceived, ego, taking risks and changing peoples lives. The pair also discuss taking challenges, going beyond connections, maintaining cohort collectives, building communities, inclusive ownership of a company, organisations, connections, interacting, mindsets, strategies, individuals less successful than teams, relationships with clients, hybrid working, compassion and the power of a naïve mind.
Timecodes:
00:15 Intro to Ronen
01:37 Ronen's 'sweet and sour'
04:59 Ross' 'sweet and sour'
08:28 Ronen's origins to building trust
13:02 Ronen's story
15:45 Choosing to work with start-ups
19:25 Getting to know people well
23:19 Next steps for Ronen
27:59 Funding business growth and co-elevation
30:50 The four most important outcomes for businesses
34:56 What leaders are struggling most with
39:25 Strategies and AI technology to build relationships
44:50 Highlighting Ronen's enhanced curiosity
49:21 Ronen's Programme
51:21 The last time Ronen did something for the first time
Decoding AQ with Ross Thornley Feat. Ashley Bugge - Life changing loss, and how to move forward
23 Feb 2021
00:53:49
Ashley is a speaker, award-winning author, explorer and military widow. Using personal stories of turning tragedy into triumph, Ashley offers a unique perspective into what it means to overcome adversity and flourish from it. Ross and Ashley talk about work, travel, personal stories, adaptability, exploration, experiences, and finding ways to tackle anything. The pair then discuss losing loved ones, setting goals, challenges, grief and coming back from it.
Timestamps:
1:13 Ashely's background
7:59 Dealing with unexpected life changes and parenthood
11:14 Adapt our surroundings to us
16:42 The explorer inside Ashley
20:01 Dealing with the loss of her husband
30:12 Dealing with grief
35:41 Skills and lessons Ashely has focused on her kids
Decoding AQ with Ross Thornley Feat. Manda Scott - Four steps to our next evolution
16 Feb 2021
00:59:54
Manda Scott is a Novelist, Shamanic dreamer, trainee homeopath and podcast host at the massively successful Accidental Gods: transforming ourselves, transforming the world . She is also a best selling Author: Boudica books and A Treachery of Spies (amongst others) Working on 'Dreaming the Wounded Bear'.
Ross and Manda discuss her books, studies, the Deep Adaptation Paper, societal collapse, economics, food resilience, regenerative agriculture, re-quantifying success and challenges we are all facing. The pair also talk about how we are due a new evolutionary step and this one can be of consciousness, why does conscious evolution matter and how do we get there?
Timestamps:
01:54 Manda's background and highlights
10:10 The 'Deep Adaptation Paper' by Jem Bendell (scientific paper)
12:26 How this has shaped Manda's focus and career so far?
30:51 Manda's vision of how organisations/people can prepare well for the pace of change ahead?
38:04 Four steps we can take
49:39 The first work Manda suggests beginners should look at.
52:22 What can people focus on to support Manda's findings.
Decoding AQ with Ross Thornley Feat. Julio Maria Muhorro - Sharing positivity for success
09 Feb 2021
00:41:52
Julio Maria Muhorro is an award-winning professional with a positive attitude, organization, and dependability. Julio uses his 7 years' experience within management, training and research environments to enable personal, professional and business growth. He is the founder of Sharing Knowledge International a company guided by the same mission and offers business advisory, career counselling, transformational coaching, training, speaking engagements, and knowledge consultancy. Ross and Julio discuss personal development in education, soft skills, self improvement and characteristics you want to embody. The pair also talk about mindfulness, mentors, mindset and finally adaptability.
Timestamps:
00:47 Julio's background
04:18 Focusing on the behavioural human side before the technical
06:54 Successes working with so many people throughout Julio's career
10:27 Book - 'Personality isn't permanent' by Ben Hardy
11:22 What has Julio learned and some tips he can give
15:20 Company 'My Intent' .org
18:28 Success stories of helping people grow
25:22 Other skills Julio thinks we will need for the future
27:46 Steps to becoming more empathetic
35:37 In adaptability what should be considered first
Decoding AQ with Ross Thornley Feat. Dean Jackson - Welcome to 'cloudlandia'
02 Feb 2021
00:39:17
Dean Jackson is the co-creator of I Love Marketing and many other programs, is often regarded as the Marketing Buddha, a marketing philosopher, and marketing genius. Ross and Dean discuss collaboration, the world migrating, advancements through history, his podcast (Welcome to Cloudlandia), equalisers and access to content. The pair also talk about unlearning, deconstructing, discovering opportunities and adaptability.
Timestamps:
57s Dean's background
01:40 The group Free Zone Frontier
03:34 Adapting from competitors to becoming collaborators
05:22 A bit about Cloudlandia
14:16 Netflix and Blockbuster in our lifetimes
16:58 Dealing with being forced to change
19:43 Rethinking and adapting old processes
25:36 What can organisations do to look at the world differently
32:27 How to start thinking like an entrepreneur
36:57 Lasting impressions from the AQai me assessment
Decoding AQ with Ross Thornley Feat. Dr Gary Richter - Unlocking innovation through flexibility & cross industry learning
26 Jan 2021
00:52:51
Dr Gary Richter is an established Holistic Veterinarian who offers medical solutions not previously available to pets. His services include acupuncture, herbal therapy, hyperbaric oxygen therapy, chiropractic, Pulsed Signal Therapy, physical rehabilitation and more. Ross and Gary discuss his many styles of medicine to get a better outcome, comparing diagnostics with algorithms, alternate treatments, innovation, dealing with the epidemic and challenging times. The pair also talk about being grateful, pet and human healthcare, improving the quality of life and his keys to success.
Timestamps:
58: Gary's background
2:09: What has lead to Gary's flexible approach
6:40: How has Covid 19 affected Gary's practice (in Oakland)
11:07: How are the team dealing with the pandemic and new procedures
13:29: Has Gary's vision for the future changed
16:59: Crossovers between pet and human care which can drive innovation
21:17: What Gary looks for when recruiting new members to his team
27:47: Discussing if it is innate when dealing better with traumatic experiences
32:29: Gratitude
36:24: Dealing with change in business and companies
41:00: How can Gary's methods be embraced in other areas of healthcare
Decoding AQ with Ross Thornley Feat. Matt Burns - Making the BIG decisions
19 Jan 2021
00:49:11
Matt is a passionate, innovative & accomplished global HR Executive, Advisor, Consultant, Speaker & Podcast Host who sits at the intersection of technology, data & culture. Today, as Co-Founder & Chief Innovation Officer at BentoHR, a digital transformation consultancy providing advisory services & workshops that align strategy, technology & data to create more human-centric workplaces with clients around the globe. Ross and Matt discuss marketing, HR, humanity, creating culture in organisations, restructuring, decision making, managerial tactics, becoming adaptable and initiating change.
Timestamps:
57: Matt's Background
5:35: What has shaped Matt's thinking in practical terms
11:55: Matt's advice to companies who have put off making big decisions
17:16: Managing new goals
22:38: Advice on supporting people whose roles have to change
28:10: Tips to start adaptability and change
34:09: Thoughts on mental fitness
41:45: Digital transformation and what has Matt's done in Bento to adapt for the future
Decoding AQ with Ross Thornley Feat. Professor Anna Tavis - End of Talent Management as we know it
12 Jan 2021
00:47:43
Professor Anna A. Tavis is a researcher is a writer, speaker, global educator and coach focusing on the Future of Work. Her passion is to develop innovative approaches to Talent and Organizations and help discover higher purpose for the next economy. She teaches at New York University and lectures globally. Anna is also currently, working on a book about the "End of Talent Management as we know it." ( working title) Ross and Anna discuss her experiences in crisis, challenges she's dealt with at NYU which can help advise other large organisations, who matters in organisations, adapting for the future, customising services and re-skilling society. The pair also go over her insights on data, community ecosystems and learning the lessons of neglecting things.
Timestamps:
1:20: Experience of the last few months as a lecturer and the changes she's faced
5:30: What's been some of the challenges that have gone better than expected dealing with students and the complex eco system of NYU
9:52: What can large organizations learn from after what Anna has experienced with changes at NYU
15:18: What things now are preparing us now for the future
23:53: Anna's philosophy on management vs development in universities and students
29:44: Ross shares a quick story about data
31:00: Asking the right questions on data: Anna's views and philosophy
38:05: What Anna sees coming in the future and skills we need to obtain
Decoding AQ with Ross Thornley Feat. Dr Mindy L. Gewirtz - Overcoming resistance to change
05 Jan 2021
00:50:30
Dr. Mindy, an MCC certified coach, author, entrepreneur, executive, is Adjunct Faculty at Lewis University and Faculty and Honorary Director at Potential Genesis, Chennai India. She is President of Collaborative Networks, an executive coaching, and leadership development firm. The pair discuss Coaching, team development, resilience, embracing resistance and how our brains are hardwired. Leadership in uncertain times. Communicating as a team, coaching clients, navigating accelerating change and essential skills for the next decade.
Timestamps:
1:17: A little of Mindy's background? 5:34: What would Mindy do differently for a system change 8:11: Discussing resistance and challenges Mindy has come across in her career 15:36: How can organisation's/people prepare for keeping up with the pace of change ahead 18:53: The key differences between leadership yesterday and leadership now 21:39: Who has been successful (teams, leaders, organisations) embracing transformation and re-skilling? 28:41: Managing future change 31:25: Tips for teams to adapt and thrive 37:54: Tips for individuals to adapt and thrive 44:50: Predictions for this time next year and tips to thrive?
Decoding AQ with Ross Thornley Feat. Judith W. Umlas - The Principles & Power of Acknowledgment
29 Dec 2020
00:52:19
Judith W. Umlas is Sr. Vice President, author and trainer at International Institute for Learning, Inc. (IIL), a global corporate training company. She is also the author of the ground-breaking book, The Power of Acknowledgment which has been credited with changing workplaces and lives by making use of the 7 Principles of Acknowledgment she developed. Her other books are Grateful Leadership, Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results and You’re Totally Awesome! (The Power of Acknowledgment for Kids). Judith delivers inspiring, motivational and transformational keynote addresses on Grateful Leadership and The Power of Acknowledgement all over the world and trained over 50,000 people through her leading edge, highly interactive and engaging courses – with outstanding and long lasting results. Extraordinary examples of customer service, the process and science of writing her book, communication, training leaders, learning, focusing on gratitude and grateful Leadership. The pair also discuss Judith’s passion, mission and purpose through The Power of Acknowledgment.
Timestamps:
0:58: A bit of Judy's background
7:35: Book The Fred Factor
9:14: Early stages of acknowledgment
11:13: Acknowledgment while flying story
16:00: The difference between an acknowledgement and a compliment
18:25: Moments The Power of Acknowledgment has helped other organisations and companies
Decoding AQ with Ross Thornley Feat. Beth Miller - Creating Organisational Coaching Cultures
22 Dec 2020
00:50:11
Beth Armknecht Miller is CEO of Executive Velocity, a top talent and leadership development advisory firm. Beth is a trusted executive consultant, Vistage Chair Emeritus, and committed volunteer. She is certified in Myers Briggs, Hogan, and Business DNA. And, she is a Certified Managerial Coach by Kennesaw University. A sought-after speaker on hiring, leadership development, and succession planning. Her book, Are You Talent Obsessed is available on Amazon.
Host Ross Thornley and Beth address people's fears, organisational success, unlearning, assessing people, creating development plans and building new habits. The pair also discuss succession planning, upskilling, reinventing yourself and setting up a coaching culture in an organisation.
Timestamps:
1:10: What led Beth to being the chair of Vistage
3:53: Looking back on mistakes
4:45: Group coaching
5:10: Doing things differently and mini adventures
7:34: Beth's experience of success in planning including highs and lows
12:22: Advice to someone taking on new work role and it's extra commitments
14:08: Managing timelines
17:36: Advice on if you don't agree with a companies decisions who are set in their ways
19:29: Helping development through chance
21:47: The difference between learning development training and coaching
24:54: Examples of reskilling we can learn from
29:17: Advice for people under pressure to get a result and manage it
31:41: Advice on if employees aren't getting results quick enough
33:32: Looking for help outside your team
36:03: Rethinking yourself and creating a successful new identity
38:59: Practical tips to survive in small businesses today
Decoding AQ with Ross Thornley Feat. Nichol Bradford - Human Potential & AI
10 Sep 2024
00:43:43
Nichol Bradford stands at the forefront of human potential and AI, accelerating human transformation through technology investments, research, and global thought leadership.
As the Executive-in-Residence for AI + HI at The Society for Human Resource Management (SHRM), she shapes global thinking on Human-AI collaboration, driving human readiness for an AI-empowered world.
Nichol is also the Co-Founder and Partner of Niremia Collective, an early-stage venture fund focused on human potential technologies. Additionally, she co-founded TransformativeTech.org, the largest global ecosystem dedicated to building tech for human flourishing, supporting over 2,000 founders through their programs, and connecting a passionate community of innovators worldwide.
With a rich background in interactive entertainment, Nichol has held senior roles at major brands like Epic Games, Activision-Blizzard, Vivendi Games, and Disney. She has led many groundbreaking projects, including managing operations for World of Warcraft China and contributing to the landmark $18 billion Vivendi - Activision-Blizzard merger.
Her current focus is on advancing human potential through ethical AI, fostering a global ecosystem that champions human thriving.
Join us as we delve into Nichol's journey, exploring how technology can unlock human potential and create a future where AI and humanity thrive together.
Ross and Nichol talk about technology complimenting humans, talking things through with AI, AI solving emotional problems, start-ups, levels of consciousness, start-up failure, relationships, desire to serve, performance, understanding ourselves, gut to brain connection, being happy, teams being in sync and data privacy. The pair also discuss aura rings, neuro data, seeing what's coming, holobiome, microbiome, teams in flow, bio-synchrony, feedback, e.l.f. cosmetics, speed of change, mistakes being costly, AI implementation, UPS success, reinventing business, meaning to customers, transparency, enhancing our collective intelligence, needing things from other people, weight lifting and collective intelligence swarming.
Timecodes: 00:17 Intro to Nichol 01:11 Nichol's background 02:50 Chatting with Pi (emotionally intelligent AI) 07:47 Individual consciousness 12:49 Technology helping consciousness 18:05 Naveen Jain - Viome 18:46 Brains being incoherent 20:49 Filtering overwhelming data and noise 25:33 Blink by Malcolm Gladwell 27:40 Change and challenges breaking tradition 32:01 Buy in 33:55 Where things are going 39:00 Video - Louis Rosenberg - Unanimous AI 39:27 The last time Nichol did something for the first time
Decoding AQ with Ross Thornley Feat. Renita Kalhorn - Mental training for maverick leaders and the secrets from a decade of working with Navy SEALs
15 Dec 2020
00:53:05
Renita is an executive coach who’s worked with 1,200+ high-performers in 40+ countries, from Fortune 500 executives to Inc 5000 entrepreneurs. Tapping 10+ years of working with future Navy SEALs, she specializes in helping deep-tech founders level up as leaders so they can build fiercely loyal A-teams and scale their company.
Host Ross Thornley and Renita discuss her evolution into coaching, balancing physical and mental sides of work. Finding ways to simulate mental challenges, leadership concepts and making uncomfortable situations feel familiar. The pair also talk about communication skills, the power of group models and give advice on making your life more physical.
Timestamps:
1:13: A little bit of Renita's background and journey
5:00: What Renita did in Japan
6:27: Triggers which took Renita on her coaching journey
8:32: Training civilians to Navy Seals
10:58: The balance between the physical and mental side of work
12:47: Simulating mental challenges
17:14: Preparing well for the new uncertain future
18:32: Tips for teams to stay comfortable and deal with unfamiliar circumstances
22:08: How has her organisation shifted over the years and where she sees it going
24:55: Some of the recent challenges Renita has helped with and radical changes
28:03: Tips on breaking down barriers in innovation
36:28: Low risk repetitions to boost and energise
42:13: Breathing work
45:19: Daniel Kahneman's book Thinking, Fast and Slow
Decoding AQ with Ross Thornley Feat. Jason Slater - Driving Innovation and adaptability at the United Nations
08 Dec 2020
00:53:16
Jason is currently the Head of Financial Management of Technical Cooperation at UNIDO providing financial management, monitoring, control and reporting of all technical cooperation programmes. Host Ross Thornley and Jason discuss both the finance and IT sides of his career. The UN innovation network, how to innovate faster, and opportunities to leverage change. The pair also discuss UNIDO's role as a specialised agency, striving for a common goal, dealing with people and wanting to make a far reaching, positive difference.
Timestamps:
1:01: Jason's background
6:22: What were some of the hardest challenges implementing an ERP Piece
12:24: How is UNIDO preparing for the faster pace of change in recent years
17:01: Taking risks
24:54: Jason's experience in Vienna remote working as an organisation and how did adaptability impact him in dealing with it.
33:11: Moving into an environment of much stronger trust
34:43: On the SAPS in terms of operating procedures how did Jason adapt and amend what was there
38:00: Other things Jason would suggest to help people adapt in this new fast paced level of change.
43:15: Jason's view on organisational structure for radical innovation
45:24: What is it that's driving motivation to innovate and adapt
48:35: How people can engage with UNIDO and a route in
Decoding AQ with Ross Thornley Feat. Dr Esther Jackson - Talent Development for the 21st Century
01 Dec 2020
00:48:00
Dr. Esther Jackson is National Advisor for the Association for Talent Development (ATD). She's had 20 years in HR. mostly in talent development. Is an organisational employee development specialist for the City of Detroit. Esther has also created custom training and tools to help employees of Fortune 1000 companies do their jobs more effectively. Host Ross Thornley and Esther address the employee experience, workforce engagement, performance, and professional development. Then how it's made applicable to what's changing and keeping up with tomorrow. Leveraging technology, they're shared interest in AQ and what capabilities will serve us well.
Timestamps:
1:25: Establish a little of Ester's background?
4:34: The Challenges and highlights along that experience
7:08: Layering development and learning into organisations
8:51: Retrospectivly 20 years on if she could have done anything different what would it be?
11:59: The Association for Talent Development, what Ester feels passionately about it and her role.
15:48: In a world changing and accelerating so quickly what can organisations do to be well prepared
21:45: Some examples of what we can learn from and do today. Also supporting successful transformation and re-skilling?
25:37: Examples of putting AQ to work
28:55: Disruption and transformation, how to we adapt to maintain an advantage
34:09: Tips people could start doing today to help adapt and thrive in an exponential world?
39:27: Ester's upcoming book, some of her visions for it and some of its challenges
Decoding AQ with Ross Thornley Feat. Gregg Carey - Former MD of Exponential Leadership & Education at Singularity University
24 Nov 2020
00:53:34
Gregg is the CEO of 'Section 119' selling high-quality apparel for the professional. Previously consulting during dotcom boom (sapient.com) serving F500 enterprise clients navigating disruptive change, an entrepreneur in digital education at Voxy.com, 2 years at (theknot.com) and 4 years at Singularity University delivering leadership development programs. Host Ross Thornley and Gregg discuss learning about value in an exponential way, improving the workplace, shifts from upskilling to reskilling and what world leaders are doing well. The pair also talk about Gregg's Mission to leave no one behind and help them adapt.
Timestamps:
2:36: Greg's journey and highlights
7:07: What did he learn during his years at Voxy (voxy.com), how it scaled and key insights
11:09: How to become the best place to work
14:43: What mistakes were made during the journey
19:24: What has Greg learned in the last four years at Singularity University and what are people doing well.
22:54: Essential things Greg has helped organisations with
24:33: What is an exponential mindset
28:32: Can anyone acquire and exponential mindset through learning
33:56: Advice to leaders coming back in to a different world since a global pandemic
38:17: Specific things leaders can do to maintain mental health.
Decoding AQ with Ross Thornley Feat. Frances West - Lessons from 37 years at IBM on diversity and authentic inclusion
17 Nov 2020
00:48:56
Frances is the founder of FrancesWestCo, a global strategy advisory company working with public, private, non-profit and start-ups to operationalize inclusion as a core business imperative to drive disruptive innovation and author. Host Ross Thornley discusses alignment of thinking, diversity of thought and authentic inclusion. Also Francis' transition from many years at IBM to her new company and advice on 'disruptive innovation' going into the future.
Timestamps:
1:31: Welcoming Francis
2:46: Frances' background and career highlights
8:14: Positive examples of humanity using inclusive technology
13:34: What kind of visions can people and organisations do to help them prepare for the future
19:20: Foreseeing a generation contribute in entirely new ways underpinned by technology
25:04: The power of diversity and authentic inclusion
29:41: How Frances has found the transition between a company with huge resources to a startup
33:17: Staying curious, adapting and trusting instincts
39:02: What are the essential skills for the coming decade and simple tips
Decoding AQ with Ross Thornley Feat. Nancy Watt - How Improv can help us adapt
10 Nov 2020
00:55:39
Nancy is President of NANCY WATT COMMUNICATIONS, a specialized consulting and creative agency that works with all sectors exploring the social science of collaboration, communication and connection. Host Ross Thornley discusses applying improvisation techniques to modern business, psychological safety and how they are used in a work environment. The pair also talk about learning, curiosity and advice on getting out of the eco chamber we all live in using these engaging and entertaining techniques. Nancy is writing H.A.P.P.I.E., How to Apply Positive Psychology Improv Exercises.
Timestamps:
1:08: Background before starting NANCY WATT COMMUNICATIONS
4:05: Discussing improvisation and a new lens to see things
12:13: Improv in a work environment and best stories regarding it
19:47: Psychological Safety and practical tips to use it in your business
22:36: How Psychologic Safety and performance pressure relates to improv
24:44: 'Passengers' who aren't creating value
28:22: Peoples incapability to unlearn and anchors
31:15: Examples Applied Improv has work well
38:46: Awareness of AQ
41:16: Social contagion and Nancy's workshop
46:27: Reading opposing thoughts and challenging the thought process
48:49: Advice on starting improv and some fun beginners games
Decoding AQ with Ross Thornley Feat. Ira Wolfe - Navigating our new VUCA world
03 Nov 2020
00:53:01
Ira Wolfe is the President and Chief Googlization Officer at Success Performance Solutions. Terrified and fascinated by VUCA-level change, a future of work global thought Leader and author. Host Ross Thornley and Ira discuss 'what is VUCA' (volatility, uncertainty, complexity, and ambiguity) and why does it matter? Skills he thinks are essential for the next decade and what people could start doing today to help them thrive in an exponential world?
Timestamps:
:58: Ira's background
2:44: Life before Success Performance Solutions and highlights along the way
8:13: Ira's freedom to move around and how he identifies
10:05: Critical thinking in approach to practice and how it evolved
14:58: VUCA and why it's important
18:24: Who can we learn from
24:29: Unlearning, including stories involving it's positives and difficulties
36:11: Practical ways to help individuals prepare for the future
45:15: Ira's favourite chapter from all of his books and why.
48:41: What Ira is most excited about in the future of Success Performance Solutions
Decoding AQ with Ross Thornley Feat. Tom Cheesewright - Future Proof Your Business
21 Aug 2020
00:53:39
Tom Cheesewright is an applied futurist that helps organizations to see, share, and respond to clearer visions of tomorrow. Host Ross Thornley and Tom discuss his recent book “Future Proof Your Business,” what futurism really entails, and the pace and accelerated change in industry, globalization, and technology. Ross and Tom also talk about teaching ambidextrous leadership to some of the biggest companies in the world, how unlearning can be done in part by becoming humble, and the ease of starting a business in today’s world — and the filter of if you should.
Timestamps:
:58: Tom’s new book and it’s extreme relevance to today
5:30: What got Tom into futurism and the motivation to write his latest book
9:28: Businesses that Tom has worked with and the challenges they’ve faced of making changes with an eye towards the future
16:20: Examples to break through the process of unlearning
21:27: Why is adaptability so high on the agenda at the moment?
25:00: Will COVID-19 level the playing field and spawn new entities?
27:16: Principles of making wise decisions in complex teams
31:42: Companies Tom is working with that are slowly pushing autonomy
38:22: Human skills that will be most essential for the future — including the three C’s
45:04: StartUp Health in the US
48:32: What is John’s 3-D printer doing?
50:18: John's tips for building a future-ready business
Decoding AQ with Ross Thornley Feat. Cameron Herold - Lessons from 'The CEO Whisperer' about being open and honest
18 Aug 2020
00:34:55
Cameron Herold is the founder of COO Alliance, a best-selling author, and speaker. At age 21, he had 14 employees. By 35, he’d helped build his first two 100 Million Dollar companies. By the age of 42, Cameron had engineered 1-800-GOT-JUNK?’s spectacular growth from $2 Million to $106 Million in revenue in just six years.
His companies landed over 5,200 media placements in those same six years, including coverage on Oprah.
Host Ross Thornley and Cameron discuss being open and honest with those you work with because many people are struggling with something, how failure opened him up to growth, and Cameron’s plan of living globally. The pair also talk about “remote year,” will anyone want to go back into a centralized work location after COVID-19, and the importance of evolving as a leader during the most stressful of times.
Timestamps:
:44: What is Cameron Herold most proud about?
2:26: Dark moments of Cameron’s past
4:44: The takeaways of opening up and sharing with your staff
7:15: Evolving who you are is more sustainable
8:46: The balance of who Cameron is and what we can expect from him
17:36: Stories of companies that are embracing the shift in the way work is happening
22:58: Skills that companies and HR leaders should be investing in right now
30:22: Practical tips for preparing people to adapt in this accelerating world
Decoding AQ with Ross Thornley Feat. Amir Morshed and Martin Adams - Skills for the future
11 Aug 2020
00:38:05
Amir Morshed and Martin Adams are business and occupational psychologists – as well as the co-founders and managing directors of Propel International. Host Ross Thornley talks to Amir and Martin about creating a consulting company that can scale according to specific projects, the technology and digital fluency they possess as a business, and drawing solutions alongside clients due to co-creation and co-elevation. The trio also discuss the difference between leading an organization and inspiring visions versus managing people, business and clients.
Timestamps:
:59: Who is Amir Morshed — in his own words
1:47: Martin Adams' background and how he and Amir met
4:17: Original aspirations and problems to solve in the world
6:18: The story of Propel’s first client
8:37: Important roles to play
10:35: Skills that clients are looking for
13:34: The evolution of Amir and Martins’s roles over the past 10 years
16:02: Valuable lessons learned for a cohesive organization
20:07: A challenge that Propel has proudly helped a client overcome and advice for you
24:34: How to prove you’re an “invisible gem” — and tips for HR to find them
30:39: The vision for moving forward — what is being crafted and worked on
Decoding AQ with Ross Thornley Feat. Dr. James Christopher Edge - Chief at U.S. Marshals Service - Leadership
27 Aug 2024
00:49:38
With over 20 years in the US Marshal Service, and 6 years in the military police, Chris is a self described student of leadership. He has been known to lead DISC and Adaptive Leadership training and special shout out to the fact he has also gone through our level 1 AQai certification program.
Ross and Chris talk about growing up in the military, film, temperance, self awareness, taking care of employees, passion, Chris Voss, controlling emotions, role playing, practicing control in the workplace, having a plan B, bringing in other people, giving people value, understanding environments, pleasant conversations, empathy, peoples wellbeing, teamwork, influencing people and, asking good questions. The pair also discuss adaptive leadership, self awareness, valuing everyone, being vocal, community, being respectful, hard conversations, trusting relationships, intent, addressing problems, compassion, feeling uncomfortable, getting motivated, evolving, AI, technology, value, people buying in, unlearning, psychological wellbeing, treating people well, the death of employees, loss and law enforcement.
Timecodes:
00:14 Intro to Chris
01:23 Chris' childhood vision for himself
03:26 Self control & adaptability
05:55 Chris' training to deal with control
08:15 Leading under pressure and sudden change
11:02 Creating environments to share vulnerability
14:14 Dealing with exhaustion and burn out
17:03 Chris' evolution and what he's excited about
22:40 Nice guys not finishing last
26:19 Tips for managing your state
31:49 Reverse mentorship and learning things we don't see
37:01 The future of work
40:09 Challenges which motivated James
42:56 The last time James did something for the first time
Decoding AQ with Ross Thornley Feat. Barry O'Reilly- 'UNLEARN' to breakthrough
04 Aug 2020
00:43:47
Barry O’Reilly is an author, software developer, and founder of ExecCamp. Host Ross Thornley and Barry talk about his book, “Unlearn,” the importance of co-creation within the marketplace, and why most people adapt or die rather than experiment and learn while at the top of their industry. Barry and Ross also discuss the helpfulness of putting yourself into uncomfortable situations because you have a vision or a goal — and thinking big but starting small to feel successful.
Timestamps:
1:14: Barry’s journey — in his own words
6:42: The landscape shift in keeping up with the speed of change
10:15: The background of unlearning and manifesting into a book
14:29: The difficulty of unlearning
17:16: The correlation of the adaptability of people and organizations
24:28: Behaviors Barry has adopted to unlearn
30:13: Becoming more adaptable when forced to make a change
35:19: Adaptability in the context of the work Barry is doing
38:29: How important is it to measure and reflect when trying to improve?
Decoding AQ with Ross Thornley Feat. Nicola Strong - Ethical AI, chatbots and digitial coaching
28 Jul 2020
00:33:04
Nicola Strong is a trainer and facilitator, the director of Strong Enterprises Limited, and a senior consultant at the Institute for Ethical AI, Oxford Brookes University. Nicola and host Ross Thornley talk about supporting people through change, the debate between augmenting through AI instead of going autonomous — and Nicola’s extensive research into chatbots. The pair also discuss the builders and the user’s responsibility when interacting with technology and how tech can perhaps do the gathering and filtering — and allow humans to more effective and less overworked.
Timestamps:
1:09: Nicola’s studies at Surrey University
2:58: How beginning her career from an academic start point shaped Nicola’s career
3:52: How technology has changed and evolved work over the past few decades
6:03: How digitization is affecting coaching, learning and training
9:28: Nicola’s research and discoveries about chatbots
14:27: Ethical dilemmas with chatbots
20:50: Saberr’s CoachBot
23:30: Axa’s Amber chatbot
26:42: How human’s can prepare for e-coaching
28:06: Tips and advice to get started in this technology
Decoding AQ with Ross Thornley Feat. Enrique Rubio - Founder of Hacking HR
21 Jul 2020
00:51:31
Enrique Rubio is the founder of Hacking HR — a global learning community that converges HR past, future, and technology. An electronic engineer and HR specialist by trade, Enrique talks with host Ross Thornley about serving the comunity, being open to feedback — even if it hurts, and creating the best HR that has ever existed because of its resounding effect on a positive society. Enrique also details his new value proposition for HR, which is more valuable now — than ever before.
Timestamps:
1:50: Enrique’s background
4:41: What shaped Enrique’s journey
9:37: The concept of mental flexibility
12:45: The embryo of Hacking HR
18:20: The future of Hacking HR
24:10: Potential obstacles for achieving desired goals
28:10: Example of an organization leading with love and humanity