In this episode, Dr. Killeen dives into a common leadership trap: assuming others understand what we mean. Known as the “curse of knowledge,” it happens when we forget what it’s like not to know something. Using a fun Stanford experiment and real dental practice examples, he shows how missed meaning—not bad intent—causes miscommunication. Learn how to slow down, share context, and ensure your message actually lands with your team, patients, and colleagues.

In today’s episode, Dr. Killeen shares a powerful lesson from The Coffee Bean by Jon Gordon and Damon West. Life—and dentistry—can feel like a pot of boiling water, full of stress and pressure. You can let it soften you like a carrot, harden you like an egg, or transform it like a coffee bean. Learn how to bring positive energy, leadership, and kindness into even the toughest situations, and discover how small choices can change the environment around you.

In today’s episode, Dr. Killeen reflects on a powerful quote by William James Dawson about how wealth—and the pleasure it brings—starts to lose meaning when it becomes limitless. He connects this idea not only to money but also to how we spend our time. As dentists, entrepreneurs, and leaders, it’s easy to slip into autopilot—spending, upgrading, or working without intention. Dr. Killeen challenges us to pause and ask: are we still finding joy and purpose in how we use our resources, or just going through the motions? A thoughtful reminder to bring meaning back to both your wallet and your calendar.

In today’s episode, Dr. Killeen shares one of his favorite life rules: optimize for enthusiasm. When you're pulled in a dozen directions, choosing the path that energizes you can be a game-changer. Whether it’s a project, a patient interaction, or a new skill you’ve been curious about—follow the spark. It’s often the clearest signal of where you’ll find fulfillment and momentum.

In today’s episode, Dr. Killeen dives into the power of forward motion. Whether it’s a new treatment protocol, a workflow idea, or a piece of equipment you’ve been debating, waiting for perfection can stall your progress. Instead, take action—even if it’s not perfect. Because in dentistry (and in life), momentum creates feedback, and feedback drives real growth. Tune in and get inspired to launch that idea you’ve been sitting on.

Consistency builds momentum, but blind repetition can stall your growth. In today’s episode, Dr. Killeen explores the fine line between helpful routines and harmful ruts. Learn why adaptive consistency—not just doing the same thing every day—is the real key to progress. Plus, hear about his simple monthly check-in ritual to make sure your habits are actually moving you toward your goals.

In today’s episode, Dr. Killeen shares an exciting opportunity to see exactly how things run at Capital Dental. From their humble 2019 startup to a bustling multi-doctor, multi-hygienist operation, he’s pulling back the curtain this November in Lincoln, Nebraska. You’ll get a transparent look at systems, team structure, marketing wins (and misses), and how they tackled three construction projects and kept growing. If you’re serious about building or scaling your own practice, this behind-the-scenes event is for you. Spots are limited—reach out if you want in! https://www.addisonkilleen.com/events/

In this holiday episode, Dr. Killeen shares a wild 4th of July memory that turned into a real-life crash course in emergency care—featuring a daredevil toddler, a lake dock, and a forehead gash. He reflects on how quickly emergencies can unfold, both in life and in dentistry, and walks through what every dentist should be prepared for when trauma walks through the door. From luxated teeth to lacerations, do you know what to do? Dr. Killeen shares key resources (including a go-to trauma book from Amazon) and reminds us why having a plan matters. Happy 4th—and stay safe out there!

In today’s episode, Dr. Killeen shares his take on dental practice analytics—and why they matter, but only in the right doses. With so many numbers flying around, it’s easy to get overwhelmed (or burnt out). Dr. Killeen breaks down what to track consistently, how often to review it, and when it’s time to dig deeper—or simply stay the course. Plus, hear about his upcoming in-person course this November, where he’ll share the exact spreadsheet he uses to stay on top of his practice metrics. https://www.addisonkilleen.com/events/

In today's episode, Dr. Killeen shares his own morning routine—and why yours doesn’t have to look the same. From early alarms to cold coffee, reading, writing, and workouts, he explains what works for him and how it sets the tone for the day. But more importantly, he reminds us that a successful routine is one that aligns with your biology, your priorities, and your life. Whether you're an early bird or a night owl, this episode is about designing rhythms that support your goals, not someone else’s.

In today’s episode, Dr. Killeen explores a common next step for many successful practices: expansion. Whether it’s adding an associate, expanding hours, or opening a second location, the big question is—does growth align with your original vision? He breaks down how to use KPI data to guide smart decisions, avoid burnout, and plan for growth that fits your goals. If your schedule’s packed and your team is stretched, this might be the episode that helps you decide what’s next—and how to do it right. https://www.addisonkilleen.com/events/

In this episode, Dr. Killeen draws inspiration from rocket science—literally—to talk about why no launch (whether it’s a SpaceX rocket or your new dental practice) ever goes perfectly. From unexpected delays to staff no-shows, things will go wrong. But with the right backup plans—cash reserves, contingency lists, solid insurance, and red-team drills—you can turn chaos into confidence. Tune in for a relaxed, practical conversation on preparing for the unexpected so your practice keeps moving forward, no matter what.

In this episode, Dr. Killeen breaks down why efficiency isn’t just about speed—it’s about creating a smoother experience for patients and a less stressful day for your team. From website FAQs to clinical checklists and scheduling templates, he walks through the key elements of an optimized patient journey. Whether you’re just starting out or running a large practice, a little structure goes a long way. Plus, hear how you can grab Dr. Killeen’s own time-saving templates in the upcoming Startup30 course. https://www.addisonkilleen.com/events/

In this episode, Dr. Killeen sits down with marketing mastermind Ryan Gross to unpack some of the strange marketing trends showing up in the dental world—and what you can do to avoid falling into those traps.

In today’s episode, Dr. Killeen shares a surprising lesson from a Chicago factory study and how it applies to running a dental practice. When people know they’re being measured, performance improves—and that’s true in dentistry too. He breaks down the core KPIs every startup should track (think: new patients, production, collections, and treatment dollars), and how a simple weekly dashboard and huddle can keep your team aligned and growing. Insightful, practical, and just 15 minutes a week to better results.

In this episode, Dr. Killeen walks through what really drives new patient flow in a startup—smart, brand-led marketing. From a humble coffee shop brainstorm with marketing pro Ryan Gross to 200+ new patients a month, you'll hear how it all starts with your story. He shares how to build a compelling brand, drive traffic with SEO and ads, and convert clicks into appointments with online scheduling. If you’re launching soon or just need a marketing refresh, this episode is full of practical, high-ROI tips. https://www.addisonkilleen.com/events/

Today, Dr. Killeen talks about one of the most important parts of any dental practice—your people. From crafting clear job descriptions to spotting candidates with the “Humble–Hungry–Smart” trifecta, this episode covers practical strategies to find and hire great team members. Plus, hear how tools like the Startup30 course can help streamline onboarding, write better ads, and get your team up to speed faster. Whether you're a startup or just short-staffed, this one’s full of tips you can use right away. https://www.addisonkilleen.com/events/

In today’s episode, Dr. Killeen dives into one of the trickiest parts of running a dental practice—PPO decisions and revenue cycle management. He shares hard-earned lessons from his own experience, including why negotiating up to the 95th percentile made a big financial difference. You'll also get tips on setting up systems for insurance claims, benefit verification, and improving collections. Whether you’re launching a startup or tightening up an established office, this episode is packed with practical advice to help you keep more of what you earn. https://www.addisonkilleen.com/events/

In today’s episode, Dr. Killeen dives into how the right equipment choices can set your practice up for success—without breaking the bank. From chairs to software, he shares tips on balancing quality with ROI, how to think “cheap but smart,” and why integration matters more than flash. Plus, hear about timelines, vendor setup, and planning your install like a pro. Whether you're gearing up for a new practice or upgrading your current one, this episode will help you make decisions that pay off. https://www.addisonkilleen.com/events/

In today’s episode, Dr. Killeen shares a cautionary tale about a dentist whose license was suspended due to a paperwork issue—sparked by an old employee of the previous owner. The damage was done before the new doc could even react. If you're in startup mode or even already open, this episode is a must-listen. From legal structure and radiology permits to OSHA and HIPAA compliance, Dr. Killeen breaks down the critical steps to make sure your practice is protected and built on solid ground. Don’t let small oversights lead to big problems. https://www.addisonkilleen.com/events/

Today, Dr. Killeen dives into one of the biggest decisions you’ll make when starting a practice—your location. It’s more than just an address; it’s your front door to the community. He walks through how to analyze demographics, traffic patterns, and nearby businesses, plus the hidden lease pitfalls to watch for. Whether it’s a bustling strip mall or a quiet office park, your site sets the stage for success. Are you a startup or thinking about a new location? This episode will help you choose wisely—and avoid costly mistakes. https://www.addisonkilleen.com/events/

In this episode, Dr. Killeen kicks off a 2-week mini-series focused on startups—starting with the foundation of it all: your budget. Forget the social media unicorns promising million-dollar months. Real success starts with clear, precise financial planning. From construction costs and equipment to working capital and loan options, Dr. Killeen breaks down how to approach your startup numbers with clarity and confidence. Thinking about launching your own practice? Start by mapping out your total costs—then decide if the risk is worth the reward. https://www.addisonkilleen.com/events/

In this episode, Dr. Killeen shares some inspiration from author Ryan Holiday—best known for popularizing stoic philosophy through thoughtful, well-crafted books. But what really stands out is Holiday’s process: slow, focused, intentional writing built on deep reading and reflection. Dr. Killeen contrasts this with today’s fast-scrolling social media culture and makes a compelling case for choosing substance over speed. Today’s challenge? Put down the phone and pick up a book—something created with care, depth, and purpose.

In today’s episode, Dr. Killeen reflects on how summer offers something we rarely make time for: space. Drawing on a favorite quote from Viktor Frankl, he explores why creating margin in our days—especially in dentistry—is key to better decision-making, growth, and avoiding burnout. If you’ve been feeling stuck in reactive mode or craving clarity, this is your gentle reminder to pause. Take 15 minutes today to do nothing—and see what rises to the surface.

In today’s episode, Dr. Killeen reflects on the one thing we can never get back—time. After an unexpected 100-mile bike ride, he’s reminded that how we use our time is deeply personal and that not everyone runs on the same clock. Tune in as he shares why protecting your time, using it with intention, and giving grace to others’ pace can make all the difference in how fulfilled you feel each day.

Ever talked yourself into a decision that just didn’t feel right? In today’s episode, Dr. Killeen shares how ignoring your gut can lead to regret—and why your intuition might be the most underrated business tool you have. He breaks down why those uneasy feelings matter, how to spot them early, and what to do when your head and heart don’t match up. Whether you're weighing a big opportunity or a small shift in your practice, this one’s a reminder to trust yourself.

Ever been absolutely sure of something—only to find out you were way off? In today’s episode, Dr. Killeen shares a fun moment with his son and how it led to a powerful conversation about confidence, growth, and the Dunning-Kruger Effect. Whether you’re doubting yourself or dealing with someone who seems a little too sure, this episode will help you see why a little humility often means you’re headed in the right direction.

Ever feel like your practice runs on a dozen systems that barely talk to each other? You’re not alone. In today’s episode, Dr. Killeen digs into the hidden cost of complexity and how good intentions often lead to tech overload. With real talk and practical tips, he’ll show you how to simplify your systems, focus on what actually works, and get your team back to doing what they do best. Less tech drama, more calm efficiency—starting today.

Ever feel like you’re working hard but still not “there” yet? In today’s episode, Dr. Killeen shares a powerful perspective shift: you’re likely right in the thick of your best work—it just hasn’t been recognized yet. Drawing inspiration from Nobel Prize trends and real-life practice challenges, this episode reminds you that progress doesn’t always look flashy. Tune in for a grounded, encouraging message that’ll help you see your journey with fresh eyes—and maybe even feel a little more proud of where you are right now.

In the final episode of this mini-series, Dr. Killeen dives into one of the biggest transformations in The Shift: building a culture that actually lives beyond the breakroom wall. Daniel learns that defining values is only the first step—living them out loud is what really makes the difference. Tune in to hear how values like "Fantastic Patient Experience" and "Play as a Team" turned his practice around, and get a simple step you can take this week to make your culture stronger, one celebration at a time.

Today, Dr. Killeen tackles one of the most common stressors in dentistry: money. Inspired by a key moment in The Shift, he shares how Daniel transformed his practice finances using the Profit First method. If profit has ever felt like an accident instead of a plan, this episode is for you. Learn how setting up simple bank accounts and moving small percentages can bring major clarity—and peace of mind. It’s time to stop hoping for leftovers and start creating profit on purpose.

In this episode, Dr. Killeen dives into one of the toughest leadership lessons from The Shift—realizing that not everyone on your team may be the right fit. Drawing on Jim Collins’ idea of getting the right people in the right seats, Dr. Killeen walks through why skill, attitude, and values alignment all matter. He challenges you to take a fresh look at your roster and ask a simple but powerful question: “Would I rehire this person today?” It’s not about being harsh—it’s about building a team where everyone thrives.

In today’s episode, Dr. Killeen unpacks a powerful moment from The Shift, where Daniel is working hard but still feeling like his team just doesn’t care. The problem? No clear vision. Leadership isn’t just about doing the work—it’s about painting the picture of where you’re going and why it matters. Dr. Killeen shares why casting vision is essential and gives you a simple challenge: take 60 seconds in your next huddle to remind your team what you’re building together. Because people don’t follow effort—they follow vision.

In today’s episode, Dr. Killeen dives into a game-changing lesson from his new book-The Shift: if you don’t have systems, you’re stuck in survival mode. He shares how simple checklists and clear documentation helped Daniel turn his chaotic practice into a calm, efficient one—and how you can do the same. Whether it’s onboarding new hires or handling cancellations, systems bring consistency, clarity, and sanity to your day. Tune in for practical tips and a challenge to get one system out of your head and onto paper today.

In today's episode, Dr. Killeen breaks down the sneaky trap of recency bias and how it can quietly influence your leadership decisions. Whether you’re evaluating team performance, considering raises, or handling accountability, it’s important to look at the full picture—not just the last few weeks. Dr. Killeen shares real-world examples and a simple mindset shift to help you lead more effectively.

In today’s episode, Dr. Killeen shares one of the most powerful leadership questions ever asked—first posed by Intel’s Andy Grove: “If we got kicked out and a new CEO came in, what would they do?” This simple mindset shift helped transform a company—and it can do the same for your life and practice. Tune in to learn how stepping back and seeing your world through fresh eyes can spark bold decisions, clearer thinking, and real progress in just 100 days.

In this episode, Dr. Killeen shares some exciting news—his latest book, The Shift: A Leadership Fable, is now available for pre-order! Inspired by real-world practice challenges, this fable follows the journey of a young dentist stepping into leadership, tackling self-doubt, and learning to coach—not just manage—a team. If you’re ready to level up your leadership skills, this book is for you. Get your copy and pre-order today at your local Barnes & Noble or online at their website! Here's the link: https://www.barnesandnoble.com/w/the-shift-addison-killeen/1146894917

In today's episode, Dr. Killeen dives into one of the biggest missed opportunities in most practices—unscheduled treatment. He shares practical tips for turning “I’ll think about it” into booked appointments, from assigning ownership to personalized patient follow-up. If you want a fuller schedule and more predictable revenue, this one’s for you.

In today's episode, Dr. Killeen breaks down why every dental practice needs a solid operations manual—and how AI tools can make creating one faster and simpler than ever. From turning conversations into standard operating procedures (SOPs) to building checklists and onboarding tests, Dr. Killeen shares practical tips to get your practice’s playbook out of your head and into action. If you’ve been putting this off, today’s the day to get started.

In this episode, Dr. Killeen shares a powerful insight from tennis legend Roger Federer about what real talent looks like. Spoiler alert: it’s not just about hand skills or speed. It’s the grit, patience, and discipline that truly separate great dentists from good ones. Dr. Killeen dives into why these underrated “talents” matter and how embracing the process can transform your practice and career.

In this episode, Dr. Killeen shares a simple but powerful lesson he’s learned over the years: the clearer you are about your priorities, the easier it is to say no. In a busy dental practice, that focus can be the difference between real progress and endless busywork. Dr. Killeen walks you through a quick exercise to identify your top three priorities, helping you cut through the noise and stay on track.

In today's episode, Dr. Killeen dives into a hidden cost that every practice owner faces—the Ignorance Tax. It’s the price you pay for what you don’t know or choose to ignore, from missed clinical opportunities to overlooked financial habits. Dr. Killeen shares practical examples of where this tax shows up in your practice and challenges you to identify one area where you might be overpaying. Take a few minutes today to reduce this silent expense and unlock your full potential.

In this episode, Dr. Killeen introduces the Profit First method—a simple but powerful approach to managing practice finances. Instead of saving profit for last, this system flips the script, prioritizing profit and clarity over chaotic end-of-month surprises. Dr. Killeen shares his take on setting up dedicated bank accounts to keep your practice on solid financial ground, plus a quick action step to get started.

In today's episode, Dr. Killeen dives into what it truly means to be proactive in a dental practice. It’s not just about being a “go-getter”—it’s about owning problems before they become fires, thinking ahead, and being the kind of team member who leads from wherever they stand. If you want to move from good to great as a practice, this mindset shift can make all the difference. Plus, Dr. Killeen shares a simple but powerful challenge for building a more proactive culture in your practice.

In today's episode, Dr. Killeen explores the power of our first thoughts—the quick, instinctive reactions that pop into our heads when things get tough. While these snap judgments often come from our brain’s “System 1” thinking, they don’t always reflect the full picture. Dr. Killeen shares a simple but powerful way to reframe these initial thoughts, turning them from roadblocks into stepping stones for growth. Plus, he offers a practical tip for making this mindset shift in your daily practice.

Zach Shelley has been the Office Manager of a Mega-location for the past 5 years, but before that he understood dentistry from a different lens- the dental lab. Throughout his dental journey, he's learned some key takeaways that we can learn from in the dental world. Listen in as he shares his wisdom, and how he manages a location with 26 chairs, 5 doctors (2 Pediatric), and a team of 50 people.

Check out more from him, found in his Facebook group: The Dental Office Manager Leadership Network - for Doctors, OMs, and anyone aspiring for more leadership.

Also connect with us at www.DentalSuccessNetwork.com or www.AddisonKilleen.com.

In this episode, Dr. Killeen breaks down the sunk cost fallacy—the trap of holding on to something just because you’ve already invested in it. From outdated systems in your practice to draining commitments in your personal life, he explains why clinging to the past only slows your progress. Tune in to learn how to recognize when it’s time to cut your losses, change course, and make decisions based on what serves you now—not what once did.

To learn more about Dr. Killeen and his two-day event in Lincoln, NE or to connect with him, check out www.AddisonKilleen.com.

We’ve made it to Day 25 of our 5-week journey to systemize your office — but don’t worry, this isn’t the end! Dr. Killeen wraps up the series by emphasizing that systemization is a continuous journey, not a one-time project. It’s about building a culture of ongoing improvement and refining your systems as your practice evolves. Tune in for tips on how to keep your systems sharp, update regularly, and keep your team accountable. Staying systemized is the key to long-term success!

Also, if you're a startup or early stage practice, check out mygrapevine.ai/podcast to become a BETA tester for a new product that is truly a game changer!

On Day 24 of our 5-week journey to systemize your office, Dr. Killeen shares how to aim for "black belt" profitability with the Profit First methodology. It’s all about paying yourself first and designing a cash management system that ensures your practice stays profitable by intention — not by accident. Learn the key benchmarks for expenses, when not to cut corners, and how a simple allocation system can transform your practice’s financial health.

On Day 23 of our 5-week journey to systemize your office, Dr. Killeen dives into cash balance retirement plans — a powerful tool for practice owners looking to boost their retirement savings while benefiting their team. If you’re a practice owner with a higher income and a younger team, this could be the perfect strategy for you. Tune in to learn how cash balance plans work, when they’re a great fit, and why talking to a financial advisor is key to making the most of your options.