Explorez tous les épisodes du podcast Cultural Communication Confidence
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| 107 - Strategic Agility in Complexity: Leadership Lessons with True Black | 11 Nov 2024 | 00:45:20 | |
In this episode, True Black joins me to explore the evolving challenges leaders face in today's complex global workplace. We discuss the importance of strategic agility, balanced with the necessity to zoom in and out of operational and strategic situations. True also deep dives into the essential skills leaders need to thrive now and in the future, including why he believes in the value of inner work, resilience, and positive psychology. Learn how leaders can maintain peak performance by investing in their well-being and connections. True Black is a bilingual (English and Mandarin Chinese) executive coach and facilitator, serving executive clients and teams since 2005. True comes from a corporate management background, leading large teams in the sales, marketing, and operations functions. He is a certified executive coach and a principal at True Development, a leadership development consultancy based in Taipei, Taiwan. His primary focus is on developing leaders and teams, and on organizational development consulting. What you will learn in this episode:
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| 106 - Making Work Meaningful: workplace culture & legacy with Prina Shah | 04 Nov 2024 | 00:31:28 | |
Making work meaningful and how leaders can create a culture that leaves a legacy are the focus topics of my conversation with Prina Shah in today's podcast, and the themes in her recently published book. She is a strong believer in the importance of being the architect of your career and the significance of leaving a legacy, no matter how big or small. In this episode discover the paradox of achievement versus legacy, redefining the meaning of success and creating meaningful workplace cultures and work in global, virtual teams. Prina Shah is a Global Workplace Optimisation Consultant, Trainer, Coach and Speaker, dedicated to transforming workplace cultures and human behaviour change. As the host of the Ways to Change the Workplace podcast and author of Make Work Meaningful: How To Create a Culture That Leaves a Legacy, Prina partners with CEOs, leaders, and teams to foster constructive change and optimise company culture/s. With a focus on cultural, social, and emotional intelligence, she empowers organisations to build inclusive environments where everyone can thrive. What you will learn in this episode:
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| Summer Season 2024 - Recommit & take action: your leadership communication review | 02 Sep 2024 | 00:22:32 | |
September kick off: Recommit and take action Happy September! As we shift gears here in the northern hemisphere with return to school and work for many of us, this is the perfect time to recommit to your career, leadership and progression goals and make the rest of 2024 count. That's why I decided to reshare with you a LinkedIn Live I created a couple of months ago, which I believe is a great way for you to kick-start your motivation, take stock and get moving with actions which will still have impact for you this year. Recommit & take action: your leadership communication review In this live, I will help you to understand how to measure your progress, capture your wins and get back on track. Plus how to create an action plan and success habits that help you stick to it for the rest of this year. Accelerate your leadership communication goals for the rest of 2024 so you become more visible, have greater impact and build your personal brand to support your career ambitions. Resources:
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| 013 - Roadmap to presentation success | 12 Dec 2022 | 00:11:33 | |
How do you plan and write a presentation? Open up PowerPoint or google slides, and start writing? The problem is we often spend too much time writing, designing and fiddling with the slides, without planning the messaging, story or the communication flow. In today's episode you will discover how to plan your next presentation in 15 minutes to make sure it's clear, persuasive and your audience listens. All you need is some post-it notes and the roadmap I'm about to share with you. What you will learn in this episode:
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| 012 - How to get around 'no' | 05 Dec 2022 | 00:11:52 | |
I am sure you have experienced challenging communication situations. When somebody seems determined to see the problems with your idea. The answer is leading to a 'no' or they're only seeing the downside. They seem close-minded to the possibilities. Is there any way to get around a 'no'? I believe we can get around this by building communication bridges that will connect you and to find a solution which works. What you will learn in this episode:
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| 011 - Clear, simple communication | 28 Nov 2022 | 00:13:50 | |
When you're planning a presentation or leading a key meeting, you want your message to come across clear and simply, so that people listen and know what to do next. In this action episode, get yourself a piece of paper, listen in and do the exercises as I talk. I will show you how to plan simple, clear communication in less than 5 minutes. What you will learn in this episode:
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| 010 - Your confidence journey | 21 Nov 2022 | 00:13:21 | |
Where are you on your confidence journey for communicating? Do you recognise your comfort zone when communicating in different contexts and with different groups of people? Learn the action steps to build confidence as you move forward on your own journey. What you will learn in this episode:
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| 009 - What's your communication style? | 14 Nov 2022 | 00:11:13 | |
Do you know how you prefer to communicate? Do you have insights into how others communicate? What happens when you work with others who are different to you in their communication style? Do you know how and what to adapt to build better conversations in your meetings? Learn about the key communication styles and how they can help you to have a better connection with your team. What you will learn in this episode:
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| 008 - How to improve your cultural intelligence | 07 Nov 2022 | 00:13:55 | |
CQ (cultural intelligence) is powerful and it can make the difference between success and failure when working globally, leading multicultural teams and with international customers. So how can we increase our CQ capabilities and be more successful? Today I share my starter ideas for developing your own and your team's CQ skills, so you can feel the cultural intelligence difference for your business. What you will learn in this episode:
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| 007 - Stop perfectionism with communication agility | 31 Oct 2022 | 00:12:34 | |
I used to be a perfectionist and I know this held me back in the past with my communication. That's until I developed communication agility, a mindset approach I created to make the difference to my communication confidence in my meetings and presentations. Discover in this episode all about communication agility and how you can develop it to help you to communicate confidently, speak with the flow of the conversation, and express yourself fully and naturally. What you will learn in this episode:
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| 006 - Do I have to be an extrovert to present confidently | 24 Oct 2022 | 00:12:38 | |
I often get asked this question by my clients: Do I have to be an extrovert to present confidently? They observe that confident presenters are the extroverts, they share their views, sound persuasive, make it look easy and can handle any question or issue, no matter what comes up. So do you have to be an extrovert to be a good presenter? I believe anybody can be a confident presenter, introvert or extrovert, and here is why. What you will learn in this episode:
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| 005 - The CQ Cultural Intelligence positive impact | 17 Oct 2022 | 00:13:32 | |
In a global world, we need to understand how to work productively together, how we interact effectively in a diverse cultural context, and create positive conversations that mean meetings flow, team spirit and collaboration are high, projects progress and results are delivered, internally and externally. Cultural Intelligence (CQ) is the difference that can deliver these positive outcomes and stop frustrated teams wasting time in meetings that don't achieve their key goals. What you will learn in this episode:
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| 004 - Global Team Communication That Works | 10 Oct 2022 | 00:17:31 | |
When you're leading a global team, making communication work well in your meetings isn't always easy. And if you are working in the global team, you may not feel you are able to speak up and contribute in the way you want. Some team members remain quiet, others dominate, and it can be hard to make sure everybody is heard and has the chance to share their views, which can lead to frustrations, and in some cases, project delays. So how do you make communication work in global teams? What you will learn in this episode:
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| Summer Season 2024 Ep.5 - Body language and your IMPACT | 26 Aug 2024 | 00:23:11 | |
Summer season part 5 of 5: Body language and your IMPACT. In this summer series of LinkedIn live video re-runs, enjoy the most popular, most viewed topics to support you to keep growing and learning. I'll be back soon with new episodes! Body language and your IMPACT How often do you notice others' body language? How aware are you of your own non-verbal communication? When speaking, we tend to plan what we will say, the content, and the actual words we will use. However, if we don't pay attention to our non-verbal communication, then we are missing key opportunities to engage and connect with people, build our presence and professional impression. In this week's re-run of this LinkedIn Live, I share my IMPACT model for you to become more aware of the full range of your non-verbal communication, including your body language and how this can enhance your leadership presence and visibility. Resources:
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| 003 - Strategies to Speak Up | 03 Oct 2022 | 00:14:17 | |
Today is all about speaking up at work when we lack confidence. Meetings and presentations may feel challenging for you, because you need to influence senior stakeholders and leaders. In meeting discussions, you don't feel able to contribute in time, and you miss the gap to add a valuable point of view, as the conversation has moved on. You feel frustrated because you are unable to fully demonstrate your knowledge, insights and personality. You want to speak up confidently. This is how. What you will learn in this episode:
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| 002 - Why Culture Matters For Your Business | 27 Sep 2022 | 00:09:31 | |
Have you ever experienced a team or customer meeting where you thought what others were saying or how they were behaving was 'rude', 'difficult', or 'not professional'? Did you really understand what was going on, or did you waste your valuable time, with frustrating conversations and project delays? The cultures we spend the most time in have a great influence on how we see the world and how we do things. What you will learn in this episode:
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| 001- How Does Communication Help My Career | 27 Sep 2022 | 00:13:22 | |
How do you get to the next level in your career? Communication is a critical part of this- what you say, how you say it, communicating with confidence in English and showing you can influence, create impact and develop relationships in your global team, and externally with customers. What you will learn in this episode:
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| 000 - Welcome to Cultural Communication Confidence | 27 Sep 2022 | 00:12:02 | |
| Summer Season 2024 Ep.4 - Strategies to deal with Passive Aggressive Behaviour | 19 Aug 2024 | 00:22:24 | |
Summer season part 4 of 5: enjoy the most popular, most viewed topics from my LinkedIn live videos, including this topic which resonated with many of you- Strategies to deal with Passive Aggressive Behaviour. This summer season, 'best of' series, are a great way to keep growing and learning. I'll be back soon with new episodes! Strategies to deal with Passive Aggressive Behaviour Have you experienced passive aggressive behaviour from somebody in the past? Maybe they don't acknowledge your contribution or ideas, won't reply to your emails or support you in meetings. They may even not turn up to your meetings or appear to take credit for your work. However, when you ask, "Is everything OK?", they smile and reply, "Fine!" It's like you can't seem to have a genuine conversation. Has this happened to you? In this live I am going to share the strategies to deal with passive aggressive behaviour to stop the frustrations and blocks. So you can create more positive interactions and start moving forward. Resources:
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| 097 - Building your personal brand with Lynne Stainthorpe | 12 Aug 2024 | 00:43:11 | |
Lynne Stainthorpe joined me on the show in this episode to explore the nuances of building your own personal brand for creating impact, building your reputation and achieving your career goals, both within and outside your organisation. Lynne is an expert brand strategist who supports businesses to make their brand human, relevant and distinctive, so they stand out, grow affinity and create impact. She believes making your brand human is the vital spark to emotional connection – the key ingredient that takes your brand from 'know, like and trust' to 'must buy, love and advocacy'. She supports businesses to develop human-powered messaging that is distinctive, engages clients and expands business growth. For over 25 years she has worked in corporate brand marketing and agencies, and has helped business owners, big and small, to build their distinctive brands, communicate their value, and make an impact. She is a LinkedIn Top Voice 2022 and 2019. What you will learn in this episode:
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| 096 - Global citizens, identity & belonging with Frauke Bender | 05 Aug 2024 | 00:36:17 | |
Frauke Bender is a Professor of International Management, researcher, author, intercultural trainer, podcaster, and has been a passionate educator for over 25 years. She has 15+ years of global corporate leadership experience in marketing and communications, holds a PhD in economics and a master's degree in business administration with a specialization in International Management and Marketing. She joined me from Germany to share her ideas on intercultural skills for career readiness, empowering women through identity crisis when relocating internationally and the opportunities of when AI and cultural intelligence come together. What you will learn in this episode:
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| Summer Season 2024 Ep.3 - Trust yourself to speak: learnings from my journey | 29 Jul 2024 | 00:21:11 | |
Summer season part 3 of 5: enjoy the most popular, most viewed topics from my Linkedin live videos, and as I travel the next few weeks. This summer season, 'best of' series, are a great way to keep growing through July. I'll be back next week with new episodes! Trust yourself to speak: learnings from my journey Do you trust yourself to speak? I am going to share openly here that I realised a few months ago I was not fully and completely trusting myself. I was living in my speaking and communication comfort zone. Podcasts, videos, interviewing, giving talks with presentations, all with preparation and planning. However, speaking fully spontaneously and allowing myself to speak freely did not happen often. That is one of the reasons why I decided to start these lives to build my self-trust. That's when I decided nothing was stopping me. In this week's live I share with you my learnings and how to build your own self-trust so you can speak up confidently in your own situations that you feel uncomfortable in today. Allow yourself the freedom to speak and achieve your goals. Resources:
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| Summer Season 2024 Ep.2 - Develop your confidence for presenting | 22 Jul 2024 | 00:23:07 | |
Summer season part 2 of 5: I am sharing my 'best of' series of live videos from LinkedIn, and as I travel the next few weeks. These are the most popular, most viewed topics, and I hope you find them helpful and great ways to keep growing through July. I'll be back soon with new episodes! Develop your confidence for presenting Do you feel stressed, under pressure and under-confident when you need to present or speak in public? Maybe you over-plan, over-think and end up speaking too much or not clearly enough? This may be true for you if you are a global professional who is presenting in your second language, and/ or feel the pressure to speak well in front of your team, senior management or customers. In this Live I share practical strategies for you to build your confidence as you prepare for your next public speaking event or presentation. So you can feel more relaxed and calm, and trust yourself to speak up and share your voice. Resources:
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| Summer Season 2024 Ep.1 - Top 6 Public Speaking Mistakes to Avoid | 15 Jul 2024 | 00:21:40 | |
Summer season part 1 of 5: And now for something a little different…. I have recently been sharing a number of live videos on Linkedin, and as I travel the next few weeks, I am sharing my summer season, 'best of' series. These are the most popular, most viewed topics, and I hope you find them helpful and great ways to keep growing through July. I'll be back soon with new episodes! Top 6 Public Speaking Mistakes to Avoid What are the most common mistakes that people make when public speaking? How do you avoid these and become a better speaker? In this Live I share with you how to identify the mistakes you are most often making and the strategies to overcome them. So you can feel better prepared, and trust yourself to speak up and share your voice when presenting or public speaking. Resources:
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| 095 - Inclusive communication & cultural intelligence with Ritika Wadhwa | 08 Jul 2024 | 00:34:59 | |
Ritika Wadhwa was born and brought up in India. She went on to achieve an MBA in the UK and broke all barriers as an immigrant to Canada and the UK. Ritika has over 30 years of experience working at Board level across 3 continents, with senior stakeholders - within the public and private sector and she is on a mission to bring inclusion and innovation to the heart of organisations, through Cultural Intelligence (CQ). Ritika is the Founder and CEO of Prabhaav Global. Prabhaav means impact in Hindi and the organization's mission is to apply the transformational power of Cultural Intelligence for impactful leadership. Ritika is also a CQ Certified Facilitator and a Fellow at the Society of Leadership Fellows, Windsor Castle, and she sits on the Strategic Advisory Board member for British Transport Police as well as being a Trustee and Board Director at the 5% club. Ritika is also an Ambassador for Age Irrelevance and a sought-after Keynote speaker. In this episode, Ritika shares practical strategies to adapt communication styles, ensuring inclusivity and effectiveness in diverse settings. We also discuss the nuances of English as a global business language and its implications for multicultural working environments, as well as the importance of understanding cultural contexts to minimise miscommunications. What you will learn in this episode:
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| 094 - Communicating internal change well with Mel Loy | 01 Jul 2024 | 00:34:15 | |
Mel Loy joins me for this latest podcast episode to share her practical and helpful insights into the most common communication mistakes in communicating internal change and restructures in organisations, her 3 Ts of trust and how to build genuine connection in virtual global teams. Mel is the force behind Hey Mel! Communication & Training, a small agency where big ideas meet even bigger energy, supporting her clients in change, internal, strategic and crisis communication. (As an international speaker and workshop facilitator, Mel has taken her passion for change communication to the far corners of the globe, from Bali to Toronto and everywhere in between.) She's recently published her first book, Change Isn't Hard, designed to be a practical playbook for anyone who needs to communicate change. When she's not busy fixating on why people behave the way they do, you can find Mel teaching group fitness classes and yoga, being the world's coolest aunty, or writing her weekly podcast to share the good word of communication. What you will learn in this episode:
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| 105 - Brave Self-Leadership & Boundaries with Mel Kettle | 28 Oct 2024 | 00:41:20 | |
From bold decisions to the essential art of saying 'no,' this latest podcast conversation with Mel Kettle dives into the courage needed to lead yourself and others effectively so you can find your joy in life. Discover why self-leadership is needed before leading others, and how setting healthy boundaries and communicating them effectively, even in the most challenging environments, is a core element to this. Plus listen to Mel's insights on how aligning your core values and priorities can empower you to make tough decisions, and allow you to communicate them with clarity and compassion. What you will learn in this episode:
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| 093 - Conflict: archetypes, triggers & your team with Nicole Posner | 24 Jun 2024 | 00:38:15 | |
Nicole Posner is an award-winning Conflict Consultant and has been guiding businesses to navigate difficulties for over 7 years. Through her psychology studies and career as a Workplace Mediator, she witnessed the impact, destruction and financial cost of conflict on the organisation, the emotional cost to those working in it, plus discovered what triggers and fuels conflict in people and businesses. Later Nicole trained as an Executive Conflict Coach, and now amalgamates her skills as a Consultant to steer her clients through any cracks in their relationships to keep conflict at bay, allowing them to grow and scale their business for success. Nicole brought some fascinating insights to this episode about the impact of our communication to build relationships, get the best out of teams, minimise misunderstandings and have difficult conversations. We spoke about the benefits of conflict to your team, how to prepare yourself for conflict conversations and her 4 conflict archetypes. What you will learn in this episode:
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| 092 - Office Politics: navigate your workplace | 17 Jun 2024 | 00:18:45 | |
How do you feel about office politics? Frustrated? Manipulated? People playing games? Making power plays? Office politics can be destructive if there is negative intention, however workplace politics is a reality in most organisations- how projects are approved, people move forward and things are done. So what if we reframe it as human connection success factors, a way for you to navigate the workplace to connect with people to support your success? This is a vital skill to steer your career, and build your influence, impact and relationship capital. What you will learn in this episode:
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| 091 - Get To Yes: Convince With Your Ideas | 10 Jun 2024 | 00:14:31 | |
What big ideas do you have to improve and change ways of working in your organisation for the better? How can you present your ideas to get to yes quicker? In this episode I share a question I was asked recently by my client about how to convince people with your ideas, and I will talk you through my framework to structure the way you present your ideas so you are more likely to persuade key decision-makers. What you will learn in this episode:
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| 090 - Self-leadership and resilience with Jason Liem | 03 Jun 2024 | 00:47:25 | |
Jason White Birkevold Liem is a seasoned expert in resilience, leadership, and personal development, bringing over 20 years of experience to individuals and teams across various sectors. As the founder of MINDtalk, Jason develops and facilitates programs focused on brain-based leadership and resilience skills, helping people improve how they manage themselves and others in complex situations. He joined me from Norway to share his rich insights and wisdom on developing resilience in uncertain times, including the key elements of self-leadership, why we need to prioritise self-compassion and how to keep calm and grounded in challenging conversations. Jason hosts "It's an Inside Job," a podcast that offers insights into mental and emotional resilience through the latest research and practical strategies. Jason also contributes to Executive Support Magazine, sharing knowledge that reaches professionals in over 130 countries. His presentation at TEDx Oslo in 2012, titled "At the Crossroads: Where the Brain Meets the Mind," explored adaptive mindsets in times of change. What you will learn in this episode:
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| 089 - Introvert & highly sensitive leaders: authentic communication with Steven Parker | 27 May 2024 | 00:41:38 | |
Steven Parker has worked and lived in Asia for 35 years in 6 different countries. He is a multi-talented CEO, Business Coach, Presenter, Musician and Podcaster with a passion for Leadership Education, Communication, Business, and Community Building. Steven joined me from Taiwan to have this deeply fascinating conversation about leadership, sharing his thoughts on how introvert and highly sensitive leaders can be great leaders, how to create diverse teams that appreciate each other's strengths, and how to navigate leadership challenges such as hybrid and flexible working. Steven has dedicated the last two years to his three lives- his Whisky tasting business, Leadership, and Music, spending his time equally between all three. What you will learn in this episode:
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| 088 - US cultural dynamics, greetings and meetings: insights with Lanie Denslow | 20 May 2024 | 00:39:45 | |
Lanie Denslow is the Founder and Principal of World Wise Intercultural Training and Resources. She trains professionals to understand cultural nuances so they can work effectively in today's global business environment in her customized, interactive workshops for teams and individuals. Lanie joined me from Silicon Valley in California to have this insightful chat about US cultural dynamics, the impact of culture in all aspects of our formal and informal work interactions, and how to build your cultural confidence. Lanie is the author of 'World Wise What to Know Before You Go' and co-author of 'Working with Americans', talking about culture and global business. What you will learn in this episode:
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| 087 - When they don't listen to you | 13 May 2024 | 00:18:23 | |
Why are people not listening to you? What can you do to make sure people listen to you more? This can be frustrating when you have valuable ideas, views and builds to the conversation, and you leave the meeting feeling irritated, limited or even blocked. Moving forward starts with diagnosing why people are not listening to you, and what is holding you back. I share my strategies to make sure you are fully heard, seen and acknowledged for the great value you bring to your team and organisation. What you will learn in this episode:
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| 086 - Meeting Resistance from Others When Collaboration is Blocked | 06 May 2024 | 00:17:00 | |
Have you ever experienced a team member resistant to your collaboration? Somebody not replying to your emails? Not giving you the information you urgently need? Not accepting your meeting invites? When this happens we may start thinking that they're doing this deliberately, it's personal, maybe even 'they don't like me' or 'they don't value me.' However, if this person is key to getting your tasks done and projects delivered, you need to find a way to move through the resistance- here are my strategies to help you. What you will learn in this episode:
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| 085 - Top speaking tips from media trainer, TV journalist & actor, Helen Percival | 29 Apr 2024 | 00:37:38 | |
Helen Percival is a RADA trained actor with over a decade of experience as a broadcast journalist. She has worked for The Guardian, Reuters, Agence France-Presse, Bloomberg and as a news anchor for France 24. As a professional actor, she has worked in theatre, film and TV and understands the importance of harnessing the body, breath and voice to deliver messages with authenticity and power. Coupling her experience in journalism and acting, she carries out C-Suite level media training in London and Paris. Helen and I had a great conversation about how to be a powerful communicator with the way you engage your body, breath and voice. She shared her insights into why and how to warm up ahead of a public speaking engagement, and build awareness of how to manage your body, breath and voice while presenting, including any nerves. What you will learn in this episode:
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| 084 - Guest interview: Walk and Talk- a catalyst for conversation and connection with Lisa Partridge | 22 Apr 2024 | 00:40:33 | |
Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature. We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings. Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests. What you will learn in this episode:
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| 104 - Grow your Global Career: Thrive through Multicultural Career Transitions with Fiorenza Rossini | 21 Oct 2024 | 00:34:30 | |
This week on the podcast we delve into the dynamic world of developing a global career and managing career transitions with Fiorenza Rossini. Our conversation reflected on the current changes in the workplace landscape and the impact on career trajectories. We explored the importance of reflecting on past roles to make meaningful career moves, and Fiorenza shares her expertise on how to successfully transition into a global career. Empowering, practical and authentic, Fiorenza is a coach who helps global professionals and teams to up level their career through leadership skills, career development and effective communication across cultures. Her work is born out of her multiculturalism - she's able to grasp and embrace different perspectives and adapt quickly to situations. With a strong focus on helping clients to become engaging leaders, moving to a career next step, or returning to work after parental leave, she incorporates relevant tools and frameworks to support explorations, experiments, and actions. What you will learn in this episode:
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| 083 - Say no assertively: establish your boundaries | 15 Apr 2024 | 00:15:58 | |
No. A small word. Loaded with meaning, nuance and connotation. Is it easy for you to say 'No'? I was asked recently at a workshop about how to say 'no' assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you. Today we talk about saying no assertively so you can establish your boundaries. This is for you, if you are the person who usually says yes. Especially when you mean no. What you will learn in this episode:
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| 082 - The Art of Influence: the magic ingredient for your communication | 08 Apr 2024 | 00:16:03 | |
We are not islands. We can't get things done without collaborating with other people, and influence is the magic ingredient. Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation. Explore in this episode strategies to improve your influencing skills. What you will learn in this episode:
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| 081 - Guest interview: Listening & everyday DE&I actions in global teams with Victoria Dale | 01 Apr 2024 | 00:31:06 | |
Victoria Dale, Founder of Inclusion 365, is on a mission to support employers and busy HR Leaders to move from reactive to proactive when it comes to driving their Diversity, Equity and Inclusion (DE&I) agenda forward. Her approach is about taking those small steps to build inclusion into everyday conversations, decisions, actions and behaviours. We had a valuable discussion about what it means to create space to listen to better understand your team's wider life context, what impacts an employee's ability to speak up and share, and how DE&I can be brought into everyday actions. Over the past 20 years, Victoria has supported different industries from large global companies to small businesses to transform their workplace cultures through leveraging the power of diversity data to drive forward their DE&I strategies, attract more diverse talent and remain relevant in a rapidly changing world. What you will learn in this episode:
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| 080 - Victoria Rennoldson in the hotseat: an interview to celebrate 9 years in business | 25 Mar 2024 | 00:49:20 | |
Today I am truly grateful on my 9th business birthday. I am so lucky that with my business, Culture Cuppa, I get to support and work with 1000s of people and teams all over the world from over 40 countries. Plus I have the joy of connecting with people every day globally through my social, virtual and in person communities and networks, being energised and inspired to collaborate in new ways to share my ideas in podcasts, videos, talks and blogs. So a big thank you to you all who support me and have worked with me on my journey. I am deeply grateful to you all- Culture Cuppa is all about people and I couldn't have done it without you! In celebration of my business birthday, today on the podcast my good friend and previous guest, Febronia Ruocco, turns the tables on me and I am the guest of my own podcast! In this special episode, I answer her questions about my communication and cultural journey, what inspires me and what's coming next. What you will learn in this episode:
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| 079 - The Challenging Conversation Bridge | 18 Mar 2024 | 00:18:21 | |
The magnet rule of challenging conversations. What happens when we bring 2 magnets of the same poles together? We experience resistance and they won't meet. The harder we try to push them together, the more resistance there is. It's the same with challenging conversations and disagreements. So how can you change the outcome? Magnetise the situation with a challenging conversation bridge. What you will learn in this episode:
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| 078- Creating connection in your global team | 11 Mar 2024 | 00:17:29 | |
Are you regularly making time and space for connection in your global team? How well are you and your people connecting with each other today? Building connection through your communication is a real superpower, and can help you create trust, engagement and better relationships with your people, wherever they are based around the world. Although connection technically is easier than ever, true human connection can be more challenging with hybrid and remote working. In today's episode I share how to connect well in your multicultural team. What you will learn in this episode:
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| 077 - Guest Interview: Navigating Cultural Intelligence: a Conversation with Dr. Catherine Wu | 04 Mar 2024 | 00:44:28 | |
Dr. Catherine Wu is an interculturalist and cultural intelligence evangelist. A passionate advocate for cultural diversity, Dr. Catherine is currently working towards telling 10 million people about cultural intelligence through speaking, writing, and posting daily on LinkedIn. She joined me in this episode from Singapore for this deeply insightful conversation. We chatted about how cultural intelligence has evolved in the last few years, why successful cross-cultural communication starts with our intentionality to create shared experiences, and how we can all step into being an interculturalist. In 2022, she launched The Cultural Quotient podcast, the first podcast to grow cultural intelligence at work and in life. As a speaker, Dr. Catherine frequently gives talks and conducts workshops on cultural intelligence for public and private organizations. Dr. Catherine holds a PhD in Cultural Intelligence from the Center for Leadership and Cultural Intelligence in Singapore. She is French and has lived in Asia for the past 18 years. She lives in Singapore with her Taiwanese American husband and 3 third-culture kids. What you will learn in this episode:
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| 076 - Empowering Confidence: strategies for your communication | 26 Feb 2024 | 00:19:07 | |
Communication confidence - what does that look like to you? What does it feel like? You will have your own version of confidence and I am exploring in today's podcast episode how we can make it work for you. Confidence is one of the key foundations of my 4 pillars of Global Leader Communication, and I share my reframe on confidence and why it can feel challenging at times to communicate confidently. Plus discover my ideas for you to start developing your confidence for key situations, including an introduction to my IMPACT model. What you will learn in this episode:
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| 075 - Mastering Clarity: Elevating your influence | 19 Feb 2024 | 00:19:05 | |
Today we deep dive into a topic which I'm frequently asked about- clarity in speaking. Many global professionals talk to me about how they want to sound more clear, concise and professional in the way they speak, to help them build their influence and impact, and so people listen and act. Clarity is one of the key foundations of my 4 pillars of Global Leader Communication, so in this episode we will explore why it is important, why it's challenging for you currently and how to develop your clarity in your speaking. What you will learn in this episode:
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| 074 - Global Agility Cultural EQ & resilience with Michelle Bradley | 12 Feb 2024 | 00:35:44 | |
Michelle Bradley, our guest on the podcast this week, is a bridge-builder, coach, and trainer based in Taipei, Taiwan, who grew up in the multicultural environments of NYC, London, and Cape Town. She is bilingual in English and Mandarin Chinese and is passionate about all aspects of cultural intelligence. As a certified PCC-level coach, Intercultural Trainer, and experienced East-West consultant, she partners with individuals and organizations to create a tailored program for effectively communicating across cultural and linguistic lines for greater global agility. She is the founder of Elephant Communications (雙象溝通), and has over 15 years of experience working with individuals and groups from all walks of life as a corporate trainer, intercultural consultant, coach, and yoga therapist. In this fascinating episode Michelle joined me from Taiwan and we chatted about what it means to develop global agility with cultural EQ, how East-West cultural dynamics have evolved, as well as her key tips for you to change your cultural perceptions and develop your own resilience when working in multicultural environments. What you will learn in this episode:
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| 103 - Difficult Conversations Elevating Leadership through Immersive Learning with Gill Brabner | 14 Oct 2024 | 00:38:44 | |
In this podcast episode Gill Brabner shares insights into her innovative forum theatre workshops using professional actors to tackle difficult workplace conversations such as performance, sickness absence, and even sensitive issues like bullying and harassment. Learn why these immersive experiences are so effective, engaging participants deeply and providing practical learning that can be applied immediately. Plus discover Gill's ECA model for embedding compassion in team culture plus leadership trends - past and future - which you need to understand to be an effective leader of people. Gill Brabner is a Learning & Development Consultant, who has been designing high-impact immersive learning events using forum theatre for 20 years, focused on enabling managers to tackle difficult conversations effectively. Since 2014 Gill and her team of actors have been creating videos depicting real-life work stories for training programmes, and as stand-alone digital content that clients use to support their management development. What you will learn in this episode:
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| 073 - Guest Interview - Leaders: Cultivating Meaningful Connection with Michael Quigley | 05 Feb 2024 | 00:39:30 | |
Michael Quigley is a twice published author and regular blogger as well as the creator of multiple online professional and personal development courses with his company Kataholos. His Online Learning Platform empowers over 8000 professionals in 100 countries. He is a former primary school teacher with an extensive experience of teaching, leadership and mentoring, coupled with a life-long enduring passion for fitness, wellbeing and growing people. In this episode we discussed the key topics for global leaders to focus on this year, including how to connect and build great relationships with people through becoming more present, your conversation and energy. Plus what shifts in communication when we intentionally think about how we show up as leaders, make time for the important topics and plan what we want to say. Finally we talked about how to move away from cultural stereotypes and culturally understand others better. What you will learn in this episode:
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