The Whole Point Of Our Career Should Be To Stop Full-Mouth Rehab: Tif Qureshi On Lifetime Dentistry
lundi 5 octobre 2026 • Durée 02:20:12
The whole point of our career should be to stop a patient from having a full mouth rehab. It's actually a reflection of a failure.
Dr Tif Qureshi has been in the same practice for 33 years. He's watched teeth move, veneers fail, and patients come back with the same crowding he straightened two decades ago. In this conversation with Simon, he unpacks what that teaches you about consent, retention, and why new patients might be your biggest risk.
They go deep on why photography is the foundation of everything, how Little's study should change the way we treatment plan, and why every patient with misaligned teeth should be told they'll need a retainer for life whether they have braces or veneers. Tiff explains his tooth sat nav concept, why he tests vitamin D and HbA1c on every patient, and how the Dahl principle can stop someone needing a full mouth rehab if you catch it early enough.
They also cover Weston Price, K2 deficiency and jaw development, why crowding might be nutritional, the insulin problem no one talks about, selling to a corporate and saying no make me, and why formal rehab is a reflection of failure not success.
Chapters
00:00:00 Introduction: The Failure Reflection & Career Philosophy
00:11:00 The Power of Photography: Foundation of Modern Dentistry
00:23:00 New Patient Obsession vs Existing Patient Value
00:35:00 Little Study & Teeth Movement: The Hidden Truth
00:45:00 Early Intervention & The Dahl Principle
00:56:00 Retention Forever: The Consent Crisis in Cosmetic Dentistry
01:10:00 Weston Price, Nutrition & Jaw Development
01:20:00 Vitamin D & HbA1c: Blood Testing in Dental Practice
01:30:00 The Diet Revolution: Tif's Personal Health Journey
01:40:00 Composite vs Porcelain: The Pendulum Swings
01:51:00 The Dahl Effect: Underutilized Game Changer
02:00:00 Selling to Corporate: Life After Practice Ownership
02:10:00 Orthodontic Assessment: The Indefensible Records Problem
▬▬ ABOUT THE GUEST ▬▬
Dr Tiff Qureshi is a cosmetic and restorative dentist based in Kent and founder of IAS Academy, a leading provider of postgraduate training in minimally invasive aesthetic and orthodontic dentistry. He has been in the same practice for 33 years and is known for his work in progressive smile design, the Dahl principle, and integrating minor orthodontics with restorative care.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
▬▬ FOLLOW CONTACT POINT ▬▬
YouTube: @contactpointpodcast
Instagram: @contactpointpodcast
Listen on Apple, Spotify and all podcast apps.
The Robot That Preps Veneers: Galip Gürel on Lupin & the Future of Cosmetic Dentistry
lundi 28 septembre 2026 • Durée 01:43:38
"I can easily say I made mistakes more than the total number of veneers that a young generation dentist placed in the mouth."
Dr Galip Gürel wrote the book on porcelain veneers, and he has been refining how they're done for more than 40 years. In this episode he tells Simon how modern veneer dentistry came together. He learned "the kitchen" by sitting in on dental technician classes, borrowed wax rims from complete dentures to design smiles, and came up with prepping through the mock-up after watching farmers plough a field.
Then we get the first proper look at Lupin, the automated veneer-prep robot he co-founded with Stefan Koubi. He covers how it preps to 100-micron accuracy, why the veneers can be made before the teeth are touched, and why he thinks it will open veneer work to every GP.
We also cover:
– Why no-prep veneers suit about 1% of patients
– What enamel-only preps did to his debond and success rates
– Why he has no social media, and paid a PR agent to keep him out of the press
– Why he keeps "zero dentistry" outside the office
Chapters
00:00:00 Introduction: The Knowledge Thief & 42 Years of Veneer Innovation
00:02:38 From Kentucky to Istanbul: Learning Both Sides of the Kitchen
00:04:15 The Birth of Bonded Veneers: When Aesthetics Wasn't Dentistry
00:07:31 The Mock-Up Revolution: From Complete Denture Wax Rims to Composite
00:19:25 The APT Technique: Prepping Through the Mock-Up Like Plowing Fields
00:29:57 First Principles Thinking: Blocking Out Inputs to Innovate
00:30:21 Reverse PR & Word of Mouth: The Anti-Social Media Practice
00:36:42 Material Evolution: From Feldspathic Elegance to Zirconia Veneers
00:44:10 No Prep Veneers: The 1% Indication & Why Feldspathic is the Only Choice
00:49:36 The Rosé Moment: How Lupin Robotics Was Born in Marseille
00:52:28 COVID Catalyst: From Idea to 50 Engineers in Montpellier
00:54:44 Bootstrapped to Big Money: The Funding Journey & Invus Investment
00:58:17 Veneers Before Preps: The Revolutionary Workflow Flip
00:59:41 Fully Automated vs Hand-Guided: The 100 Micron Precision Difference
01:07:17 From Mannequins to Humans: The India Launch & 100 Cases
01:15:18 The 45-Minute Prep: Landing Like an Airplane & Future Speed Improvements
01:17:24 The Mock-Up Test Drive: Two Appointments Before Robot Prep Day
01:21:08 Zirconia Solves the Thickness Problem: Glass Coating & APT Bonding
01:26:50 The Business Model: 30% Revenue Share Instead of Selling Robots
01:34:02 Democratizing Veneers: Philippines, UK & The Future of Aesthetic Dentistry
01:42:07 Stealing Knowledge: The Gentle Thief Named After Arsène Lupin
▬▬ ABOUT THE GUEST ▬▬ Dr Galip Gürel is a dentist based in Istanbul and one of the most influential names in aesthetic dentistry. He graduated from the University of Istanbul, completed two years at the University of Kentucky, and has been in practice for more than four decades. He is the author of the Quintessence textbook on porcelain laminate veneers, and co-founder, with Dr Stefan Koubi, of Lupin, a company developing automated robotic veneer preparation.
▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
Listen, or watch on Spotify, Apple Podcasts and YouTube.
Full us on socials @contactpointpodcast
I Called The Wellness Program Or I'd Be Dead: Brett Kessler On Addiction & Burnout in Dentistry
lundi 21 septembre 2026 • Durée 02:08:19
From substance abuse to the top of American dentistry.
From contemplating suicide to testifying before Congress.
Dr Brett Kessler's story is not what you'd expect from the leader of 100,000 dentists.
Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard.
Dr Brett Kessler is the immediate past president of America's largest dental organization, a general dentist, endurance athlete, and founder of Dentistry Reimagined – a coaching practice helping dentists design lives worth living. In this conversation he and Simon go deep on addiction, burnout, fluoride, robotics, and why the mouth needs to be reconnected to the body before it's too late.
In this conversation:
Why Brett entered dental school with a substance abuse problem and graduated with a worse one. The phone call to a state wellbeing program that saved his life and how the profession's own support network gave him a second chance. Treating homeless patients in recovery and how fixing their teeth kept them sober longer than anything else. The CNN story that went national and led to him testifying before the US Congress ten years after he wanted to die. Building a fee for service reconstructive practice inspired by Dawson and Pankey while staying sober one day at a time. The five year vision exercise that led him to run for national office and why he never thought he'd win the presidency. 82% of dentists showing signs of clinical burnout and why high achievers don't ask for help until it's too late. Meditation, journaling, breath work, and why his broken brain could not fix his broken brain. Mentorship, coaching, and the mindfulness practice he's done every morning for 28 years. Why dentistry is hard and why new graduates are barely competent when they qualify. The trust recession, solo practice isolation, and why $350,000 of debt is forcing young dentists into high volume models they hate. Selling his practice to a five practice group that failed and why he chose to keep advocating instead of going back chairside. The fluoride wars with RFK Jr., the Harvard study everyone quotes, and why 80 years of data still matters. Hydroxyapatite as an alternative and why holistic science is no longer fringe. The patient with bacterial endocarditis whose infected tooth was killing her heart valves and why dentistry didn't get paid. Oral Health 2050, the Boston Consulting Group, and designing the future of dental care delivery before someone else does it for us. Why healthcare is a right but oral healthcare is still a privilege and what the minimum standard for oral health should actually be. Seven to seven, not five to five, and why we need to stop selling ourselves short. Saliva as the new blood, the oral microbiome, and why prevention is about to shift from surgical to chronic disease management. Private equity, DSOs, unrealized expectations, and why depression is off the charts in dentists who sold. Robotics, Waymo, driverless cars, and why the culture isn't ready for autonomous dentistry yet but it's coming. AI as a digital assistant whispering patient history in your ear and how technology should enhance human connection, not replace it. The sacred cow of the doctor patient relationship and why every decision must center the patient. Dentistry Reimagined, executive coaching, and helping burned out dentists design a work life that feeds their real life. Physical, emotional, mental, spiritual, and social wellness and why success is being a catalyst for positive change in the world.
Chapters
00:00:00 Introduction: From Substance Abuse to ADA President & The Power of Recovery
00:08:38 The Sobriety House Project: Treating Addiction Through Dentistry
00:16:38 Rising Through Leadership: From Colorado to the ADA
00:25:11 The Burnout Crisis: 82% of Dentists Show Clinical Burnout Signs
00:28:18 Mindfulness & Recovery: The Daily Practice That Saved His Life
00:37:26 Why Dentistry is So Hard: High Achievers, High Debt, High Volume
00:43:26 Mentorship & Coaching: The Path Out of Burnout
00:51:01 The Fluoride Debate: Standing Up to RFK Jr. & The Science
01:03:51 The Mouth-Body Connection: Why Oral Health is Essential Healthcare
01:11:12 Minimum Standards for Oral Health: The Hip Replacement Analogy
01:16:46 Oral Health 2050: Designing the Future of Dentistry
01:27:12 Prevention Over Surgery: Saliva as the New Blood
01:33:35 DSOs, Private Equity & The Sacred Cow of Patient Relationships
01:45:49 AI & Robotics: The Digital Assistant Imagination
02:02:51 Dentistry Reimagined: Coaching for Your Best Life
▬▬ ABOUT THE GUEST ▬▬
Dr Brett Kessler is the immediate past president of America's largest dental organization, a general dentist with 30 years of clinical experience, and founder of Dentistry Reimagined. He is a recovery advocate, endurance athlete, and chair of Project Oral Health 2050.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
No One Wanted To Do Perio: Reena Wadia On Building The UK's Largest Periodontal Clinic
lundi 14 septembre 2026 • Durée 01:21:51
No one wanted to do perio when she qualified.
Now she runs the largest specialist perio clinic in the UK.
Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard.
Dr Reena Wadia is a specialist periodontist, founder of RW Perio, and creator of Perio School – a global education platform training dentists and hygienists in periodontal care. In this conversation she and Simon go deep on building systems, the mouth-body connection, why every patient should see a hygienist, and how to turn the least glamorous specialty in dentistry into a thriving business.
In this conversation:
Why Reena hated perio as an undergrad and nearly went into prosthodontics instead. How she built the UK's largest specialist perio clinic with eight specialists and structured her week to work one clinical day. The patient journey system: building blocks, mystery shoppers, and training teams to excellence. Why she recorded SOPs at 36 weeks pregnant and how they've transformed onboarding. Hiring from other industries: the fashion stylist who became brand director and changed everything. Patient experience teams, brand strategy, and why Binky Felstead came in to talk about bleeding gums. Saliva testing, the microbiome, and why she doesn't believe diagnostics change treatment plans yet. HbA1c screening in the perio clinic: finding 14 undiagnosed diabetics in six months, including one patient who went from 11.1% to 5.2% after gum treatment. Causation vs correlation: what the evidence really says about perio and systemic disease, and why we need to be careful with the messaging. Why every single patient should see a hygienist at least once a year, and how to unlock your hygiene team to treat moderate periodontitis. The anti-optimization backlash, tracking, sleep apps, and the old ladies doing hydro aerobics on a French beach at 7am. AI, Harvard courses, patient complaints written by ChatGPT, and why she hired an expert to audit the business. Working three days a week vs getting the reps in: why comfort is the opposite of fulfillment. Trolls, Facebook forums, and the article on burnout that got her annihilated by keyboard warriors. Recession surgery, connective tissue grafts, and why crown lengthening is being done badly across the profession. The future of perio: regenerative medicine, personalized care, and why the human communication skills still matter most.
Chapters
00:00:00 Introduction: The Accidental Periodontist & Building the UK's Largest Perio Clinic
00:05:26 The Discipline of Rest: Parenting, Presence & Value-Based Calendars
00:10:19 Systems That Scale: Patient Journey Building Blocks & Mystery Shoppers
00:18:10 The Hiring Challenge: Finding Talent, Attitude Over Aptitude & Team Evolution
00:22:57 Brand Director & Patient Experience Team: Reimagining Dental Practice Roles
00:26:48 The Perio-Systemic Link: Evidence, Causation vs Correlation & HbA1c Screening
00:39:45 Saliva Testing Debate: Why It Doesn't Change Treatment Plans Yet
00:45:55 AI in Dentistry: Harvard Course, Implementation & The Patient Complaint Spike
00:55:20 Gen Z, Work Ethic & The Comfort Crisis: Getting the Reps In
01:06:43 Dental Trolls & Facebook Forums: Standing Your Ground & Supporting Each Other
01:11:37 Unlocking the Hygiene Team: Every Patient Should See a Hygienist
01:16:05 The Future of Perio: Personalized Care, Recession Surgery & What's Already Possible
▬▬ ABOUT THE GUEST ▬▬
Dr Reena Wadia is a specialist periodontist, founder of RW Perio in London, and creator of Perio School – a global education platform offering diploma courses for dentists and hygienists. She is a regular contributor to the dental press and a leading voice in raising awareness of gum health and the mouth-body connection.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
▬▬ FOLLOW CONTACT POINT ▬▬
YouTube: @contactpointpodcast
Instagram: @contactpointpodcast
Listen on Apple, Spotify and all podcast apps.
#ContactPoint #Dentistry #Periodontology #Perio #DentalHygiene #DentalPractice #UKDentistry #SystemicHealth #MouthBodyConnection #DentistryPodcast
It's Never Been So Cheap To Lie: Adrian Dra On The Trust Recession Coming For Dentistry
lundi 7 septembre 2026 • Durée 01:53:02
It's never been so cheap to lie.
And dentistry is about to feel it.
Contact Point – Dentistry's Next Decade. Hosted by Dr Simon Chard.
Adrian Dray is one of the most distinctive voices in UK dentistry. GDPR expert, behavioral science evangelist, and the man who brought Rory Sutherland into the profession. In this conversation he and Simon go deep on trust, authenticity, and why the biggest trap facing practices right now is not technology – it's copying everyone else.
In this conversation:
Why Adrian entered dentistry off the back of a mental breakdown, and what he learned about sadness from Alex Hormozi. The trust recession we're living through, and why trust grows at the speed of a coconut tree and drops at the speed of a coconut. Corporate isomorphism – the invisible force making every practice look, sound and market the same. Why data without a hypothesis is just data mining, and how practices use statistics like a drunk uses a lamppost. The practice in Fulham taking on 100 new private patients per month with two dentists – and what they're doing that no one else is. Why missed call response is one of the most underrated levers in dentistry. How to optimize for surprise, not just efficiency – and why tote bags might be your best marketing spend. The behavioral science of direct mail, out of home ads, and why flyers still work if you do them right. Why AI radiography hasn't taken off in the UK the way it has in the US – and how to frame it so patients actually want it. The shopping trolley problem, and what it teaches us about introducing new paradigms. How Adrian convinced Rory Sutherland to speak at an event for dentists – and the behavioral science course for dental leaders he's now filming with Rory and Richard Shotton.
Chapters
00:00:00 Introduction: From Mental Breakdown to Dentistry & The Trust Recession
00:02:52 The GDPR Journey: Finding Purpose Through Data Protection
00:07:29 Why Dentistry is a Cult: Easy to Join, Hard to Leave
00:10:20 The Power of Public Speaking: David JP Phillips & The Angel's Cocktail
00:10:28 Alex Hormozi's Philosophy: Sadness, Options & The Mountain With No View
00:40:23 The Snake Oil Attack: Dealing With Trolls & Nearly Leaving Dentistry
00:46:22 Rory Sutherland & Behavioral Science: The Missing Piece in Dentistry
00:50:52 The Corporate Isomorphism Trap: Why Everyone Looks The Same
00:59:51 Optimize for Surprise: The AO Teddy Bear Strategy
01:06:23 The Missed Call Magic: Why Calling Back Creates Kings
01:08:34 The NHS Conversion Script: From No to Yes
01:23:22 Direct Mail & Out of Home: The New Blue Ocean
01:29:46 The Tote Bag Differentiation Strategy: Perception of Popularity
01:40:24 AI in Dentistry: Voice Notes, Perio Charting & The Co-Pilot Frame
01:51:02 The Future: Behavioral Science Course & Standardization Through AI
▬▬ ABOUT THE GUEST ▬▬
Adrian Dray is a behavioral science consultant, GDPR expert, and Head of Customer Success at VoiceStack and CareStack. He is the founder of For The Doers, an annual event for dental leaders, and is currently developing a behavioral science course for dentistry alongside Rory Sutherland and Richard Shotton.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
▬▬ EPISODE SPONSORS ▬▬
Barclays Business Banking
Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility.
▬▬ FOLLOW CONTACT POINT ▬▬
YouTube: @contactpointpodcast
Instagram: @contactpointpodcast
Listen on Apple, Spotify and all podcast apps.
#ContactPoint #Dentistry #BehavioralScience #DentalMarketing #TrustRecession #AI #DentalPractice #UKDentistry #RorySutherland #DentistryPodcast
They Told Us Veneers Were Unethical: Sam Jethwa On The Porcelain Revolution
lundi 31 août 2026 • Durée 01:45:20
"We were told at the time, if you do veneers, you're unethical."
Sam Jethwa spent a decade proving them wrong.
Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard.
Sam Jethwa is one of the most recognisable names in UK cosmetic dentistry
and the current president of the BACD. He and Simon qualified together, and in
this conversation they go back over a career built almost entirely against
the grain of what the profession was telling them to do.
In this conversation:
Why Sam spent years and a six-figure sum on implant training he abandoned,
and why he'd do it again. The two-hour consultation he refuses to shorten,
and the maths behind it. Why he designs every smile freehand rather than
sending it to a lab. What actually causes front teeth to chip after
aligner treatment. Why fewer veneers can look more artificial than more of
them. Going from two chairs to seven, and the reputation risk that comes
with it. Why he'd rather grow slower than drop standards. And the thing his
dad told him about happiness that he's made peace with.
Chapters
00:00:00 Introduction: Ambition, Identity & The Porcelain Revolution
00:00:33 From Kings to BACD: The 18-Year Journey
00:07:25 Treatment Planning: The Breadth vs Depth Debate
00:17:57 The Two-Hour Consult: Building Trust & Value
00:23:35 The Bespoke Smile Method: Facially Driven Design
00:28:12 The Flowable Trial Smile: No Wax-Ups, All Freehand
00:38:15 Occlusion Over Everything: Why Veneers Fail
00:41:58 No Prep, Minimal Prep & The Ethics of Veneers
00:48:36 Composite vs Porcelain: The Honest Conversation
00:54:13 Ceramic Materials: Feldspathic, Lithium Silicate & Zirconia
00:58:10 A Week in the Life: Clinical Days, Training & Ambition
01:04:04 The Key Man Risk: Scaling Without Losing Standards
01:12:10 Identity Beyond Dentistry: The Artist vs The Businessman
01:23:37 The Future of Bespoke Smile: Survival Plus Growth
01:25:01 The Porcelain Revolution: From Unethical to Unstoppable
01:31:49 Social Media Strategy: Authenticity Over Trends
▬▬ ABOUT THE GUEST ▬▬
Sam Jethwa is a cosmetic dentist, President of the British Academy of
Cosmetic Dentistry, and co-founder of Bespoke Smile and Bespoke Smile
Academy, where he mentors dentists in facially driven smile design.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past President of the BACD, co-founder of PÄRLA, and principal
of Rothley Lodge Dental Practice.
▬▬ EPISODE SPONSORS ▬▬
Barclays Business Banking
Search 'Barclays Business Healthcare' online. Terms and conditions apply.
All lending is subject to application, status and eligibility.
#ContactPoint #Dentistry #CosmeticDentistry #Veneers #DentalPractice
#UKDentistry #DentalBusiness #SmileDesign #BACD #DentistPodcast
It Takes More Discipline To Stop: Jamie Clements On Burnout, Breath And Why Rest Feels Like Risk
lundi 24 août 2026 • Durée 01:51:19
Most people think discipline means never stopping. Jamie Clements thinks that's backwards.
Dr Simon Chard sits down with breath work practitioner and founder of The Breath Space, Jamie Clements, for a conversation about why dentistry burns people out - and why the fix is less exotic, and harder, than most of us want it to be.
In this conversation:
- Why "you're breathing wrong" is the wrong message - and what functional breathing actually means
- The mouth-breathing cascade: airway, facial growth, saliva and caries risk
- What dentists can do in the 20 seconds they spend light-curing a composite
- Acute vs chronic stress, and why burnout is a shrinking of capacity rather than too much work
- "The calmest person in the room is in charge" - vagal authority and clinical leadership
- Why rest feels like risk to high performers, and what sits underneath frustration
- The anti-optimisation backlash, wearables, and the recovery score that came after a festival
- Grief, gratitude, and what Jamie learned from the worst year of his life
- Faith, consciousness and why people want to go to church without going to church
Chapters
00:00:00 Introduction: The Discipline of Rest & The Houses on the Line
00:02:13 From Corporate Finance to Breathwork: Jamie's Origin Story
00:06:12 The Breathwork Industry: From Niche to Mainstream
00:10:22 What is Breathwork? The Full Spectrum Explained
00:14:29 Functional Breathing: Nose, Slow, Expansive
00:18:08 Dentistry Meets Breathwork: Mouth Breathing & Airway Health
00:23:27 Nervous System Regulation: Tools for Acute & Chronic Stress
00:35:24 The Grind Culture Trap: Why High Performers Struggle to Rest
00:40:40 Micro Pauses & Integration: Breath as a Way of Life
01:02:32 The Anti-Optimization Movement: Wellness Anarchists & Balance
01:17:18 Emotions, Frustration & Core Wounds: Working Through Resistance
01:21:17 Grief as Love With Nowhere to Go
01:27:06 Faith, God & Universal Consciousness: Breath as Gateway
01:40:13 The Modern Church: Community, Connection & Non-Contrived Spaces
01:45:56 Beyond Labels: The Freedom of Being Multi-Hyphenate
▬▬▬▬▬▬ ABOUT THE GUEST ▬▬▬▬▬▬
Jamie Clements is a breath work practitioner, facilitator and founder of The Breath Space. Over seven years he has moved from a career in fintech and startups into full-time breathwork - running retreats, one-to-one work, corporate wellbeing programmes and a teacher training programme that has now taken 55 facilitators through its first cohort.
▬▬▬▬▬▬ ABOUT THE HOST ▬▬▬▬▬▬
Dr Simon Chard is Past President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice.
▬▬▬▬▬▬ EPISODE SPONSORS ▬▬▬▬▬▬
Barclays Business Banking
Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility.
▬▬▬▬▬▬ FOLLOW CONTACT POINT ▬▬▬▬▬▬
YouTube: @contactpointpodcast
Instagram: @contactpointpodcast
Listen on Apple, Spotify and all podcast apps.
#ContactPoint #Dentistry #Breathwork #DentalBurnout #UKDentist #PracticeOwner #DentalWellbeing #Airway #MouthBreathing #Podcast
Your Value May Be Less Than You Think: Dev Patel On Salaried Dentistry.
lundi 17 août 2026 • Durée 02:11:17
A dentist's value is about to fall. The man buying practices at scale just said it out loud.
Contact Point - the podcast on dentistry's next decade, hosted by Dr Simon Chard.
Dev Patel built Dental Beauty Partners out of nothing and straight through the middle of a market the corporates thought they owned. In this conversation he explains why practice count is vanity, why almost every group stalls at the same point, and what happens to the self-employed associate when robots arrive in the surgery.
In this conversation:
-Why he was millions of pounds in personal debt weeks before COVID closed every practice in the country
-The partnership model he built instead of the corporate roll-up, and why he thinks the incumbents got it backwards
-Why "how many practices have you got" is the wrong question - and the one to ask instead
-The twenty-site trap that catches almost every mini-group in the country
-What a practice is actually worth right now, and how to think about timing a sale
-Why he believes dentists will be salaried within a decade
Chapters
00:00:00 Introduction: The Houses on the Line & The Salaried Dentistry Future
00:01:43 Childhood Entrepreneurship: The Pharmacy MBA at Age Six
00:08:02 The First Practice: 18 Viewings Over Two Years
00:11:08 The Partnership Model: Why 51-49 Changes Everything
00:12:35 The Kureos Case Study: Why Top Company Equity Fails
00:23:12 The EDG Deal: Choosing Growth Over My Dentist
00:24:27 COVID Crisis: £8.5 Million Debt & No Revenue
00:39:13 Multiples Have Crashed: From 15x to 8x in Two Years
00:53:34 The Ego Trap: Revenue vs EBITDA & Why Site Count Doesn't Matter
00:57:57 LinkedIn Over Instagram: The Free MBA & Recruitment Goldmine
01:14:22 The 20 to 50 Site Death Valley: Why Mini Groups Fail
01:16:49 The Sweet Spot: Why 5 to 20 Practices Is The Golden Zone
01:27:15 Start Scale Exit: The Course For The Next Generation
01:33:58 The P&L Wake-Up Call: Nine Nurses For Four Surgeries
01:40:40 NHS Dentistry: Stop Complaining & Start Adapting
01:43:44 The AI Revolution: Linda, Voice Stack & The End of Reception Desks
01:46:01 The Lupin Robot: Veneer Preps in 40 Minutes
01:50:49 The Salaried Future: Five Robots Working 24/7
01:58:51 Regrowing Teeth: When Implants Become Obsolete
02:05:38 The Skills That Matter: Communication, Brand & Patient Journey
02:09:06 Definition of Success: Building Something That Lasts Forever
▬▬ ABOUT THE GUEST ▬▬
Dev Patel is the founder of Dental Beauty Partners, one of the UK's fastest-growing independent dental groups, built on a partnership model rather than the standard corporate acquisition structure. He practised clinically before moving full-time into building and operating dental businesses.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. Contact Point is his long-form interview series on the forces reshaping UK dentistry over the next ten years.
▬▬ EPISODE SPONSORS ▬▬
Barclays Business Banking
Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility.
▬▬ FOLLOW ▬▬
Instagram, LinkedIn and YouTube: @contactpointpodcast
Dr Simon Chard: @drsimonchard
#ContactPoint #DentistrysNextDecade #UKDentistry #DentalBusiness #PracticeOwner #DentalGroup #DentalPractice #Entrepreneurship #DentistryPodcast
NHS Dentistry Is Going Backwards: Eddie Crouch, Chair Of The BDA
lundi 10 août 2026 • Durée 01:47:46
They told him to walk away or lose his house.
He went to the High Court anyway - and beat the Department of Health.
Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard.
Eddie Crouch is Chair of the British Dental Association. For twenty years he
has been the face the profession sends into the room with government — and in
this conversation he lays out exactly what happens in those rooms, what has
been won, what has been lost, and why the same arguments are still being had
two decades on.
In this conversation:
- The 2006 contract, the termination clause, and the judicial review that put
his home on the line
- What was actually promised to dentists in 2006 — and what was delivered
- Inside the meetings with ministers: who listens, who doesn't, and why the
civil servants never change
- Why a contract is being renegotiated with no new money on the table
- The CMA investigation into private dentistry — what it is really looking at
- Cross-subsidisation: how much private work is quietly keeping the NHS afloat
- Therapists, skill mix, and the funding gap nobody has costed
- Overseas-qualified dentists and what the register looks like by 2034
- Tying graduates to the NHS for three years — and why he calls it handcuffs
- The sugar lobby, supervised toothbrushing, and where prevention actually wins
Chapters
00:00:00 Introduction: The House on the Line & The 2006 Contract Battle
00:01:39 From Birmingham to King's: Eddie's Journey Into Dentistry
00:09:08 The Judicial Review: Standing Up to the NHS Litigation Authority
00:20:31 Rising Through the BDA: From Local Dental Committee to National Chair
00:25:04 The 2006 Contract Disaster: Promises vs Reality
00:33:27 The Steele Review: Blueprint for a Working Contract
00:38:35 Meeting the New Government: Labour's First 100 Days
00:44:03 The Recent Contract Changes: Good Intentions, Poor Implementation
00:46:08 The Economics of NHS Dentistry: Why Practices Lose Money
00:59:21 The CMA Investigation: Private Dentistry Under the Microscope
01:11:08 Sugar: The New Tobacco & The Panorama Baby Pouch Exposé
01:19:42 Skill Mix & Therapists: The Workforce Solution Nobody's Funding
01:25:45 The Overseas Dentist Question: Harvesting Talent vs Training Our Own
01:29:20 The Three-Year NHS Commitment: Golden Handcuffs or Smart Policy?
01:36:25 Technology, Prevention & The Future: Reasons for Optimism
01:43:08 The BDA's Invisible Work & The Membership Challenge
▬▬ ABOUT THE GUEST ▬▬
Eddie Crouch is Chair of the British Dental Association, a position he has held
since 2020. He qualified from King's College London in 1984 and practised in
Birmingham for the majority of his career, latterly in orthodontics. He began
in dental politics through his local dental committee, and in 2006 brought a
judicial review against the Department of Health over the terms of the new NHS
contract - funded largely by donations from the profession - winning at the
High Court and again on appeal. He is a regular commentator on NHS dentistry
across UK broadcast media.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry,
co-founder of PÄRLA, and principal at Rothley Lodge Dental Practice.
▬▬ SPONSORS ▬▬
This episode is powered by Barclays Business Healthcare.
Search "Barclays Business Healthcare" online. Terms and conditions apply. All
lending is subject to application, status and eligibility.
▬▬ FOLLOW ▬▬
Instagram: @contactpointpodcast
YouTube: @contactpointpodcast
#ContactPoint #DentistrysNextDecade #NHSDentistry #BDA #UKDentistry
#DentalPractice #DentistryUK #EddieCrouch #DentalIndustry #PracticeOwner
Nobody Asks The Price: Sameer Patel On Educate, Don't Sell
lundi 3 août 2026 • Durée 01:30:32
Four new patients a day. Sixteen years in one practice.
And almost nobody asks the price.
Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard.
Sameer Patel has spent his career building the opposite of a conversion machine.
Four years educating patients before he quoted a number. A practice grown 300% from
a single surgery. Two sabbaticals — one solo, one with his family around the world.
And a sale that taught him more about letting go than about money.
In this conversation:
— The four types of luck, and why staying in your lane beats comparison
— Why he walked away from dentistry for three months after 20 years — and how he set it up
— The one-line change from a treatment coordinator that added £250,000 in six months
— "Sameer's hour" — the Monday morning meeting that killed the firefighting
— Financial Freedom Figure: the six-month runway every dentist should build first
— Why the best practice owners are generalists, not specialists
— Educate, don't sell — and why price objections are a connection problem
— Passing the baton: what he learned selling the practice he built
Chapters
00:00:00 Introduction: The Four Types of Luck & Staying In Your Lane
00:03:22 The 2017 Sabbatical: Finding True North After 20 Years
00:13:58 The Six-Month Family Sabbatical: Creating Memory Dividends
00:21:06 Building Resilient Kids: Comfort Crisis vs Mental Toughness
00:25:04 The C Student Advantage: Why Generalists Build Great Practices
00:32:16 Curiosity as a Superpower: Learning From Winners Early
00:33:59 The 1% Rule: Marginal Gains & Working With Your Spouse
00:41:22 Fear vs Potential: Why Most People Don't Fulfill Their Dreams
00:46:44 Financial Freedom Figure: The Six-Month Runway Strategy
00:51:02 Sorry is a Beautiful Word: Building Psychological Safety
00:53:42 The £250K Orthodontic Insight: Listening to Your Team
01:00:39 Sameer's Hour: The Monday Morning Game-Changer
01:01:27 Retaining Staff Post-Brexit: Building a Basement for Wellness
01:11:51 Educate, Don't Sell: The Nobody Asks The Price Philosophy
01:16:33 The Sale of 11: From Valuation Shock to Five-Year Workout
01:25:11 The New Way to Sell: Late 40s Exit, Associate Life, Compound Growth
01:28:21 Elite Dental Leadership: Helping the Next Generation Make Fewer Mistakes
▬▬ ABOUT THE GUEST ▬▬
Sameer Patel - dental leadership educator, practice builder and investor.
▬▬ ABOUT THE HOST ▬▬
Dr Simon Chard - Past-President of the BACD. Co-founder of PÄRLA. Owner of Rothley Lodge.
Host of Contact Point.
▬▬ EPISODE SPONSORS ▬▬
BARCLAYS:
Search 'Barclays Business Healthcare' online. Terms and conditions apply.
All lending is subject to application, status and eligibility.
Instagram: instagram.com/contactpointpodcast/
Listen:
Spotify: https://open.spotify.com/show/033ieLfQjL338jE8TS8GcV
Apple Podcasts: https://podcasts.apple.com/us/podcast/contact-point-podcast/id1896809084
#ContactPoint #Dentistry #DentalPractice #PracticeOwner #DentalLeadership
#UKDentist #DentalBusiness #Podcast
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