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| Titre | Date | Durée | |
|---|---|---|---|
| Communication in health and social care | 18 Sep 2009 | 00:01:01 | |
A short introduction to this album | |||
| Relationships in two settings | 18 Sep 2009 | 00:18:22 | |
Using two locations in the West Midlands, interpersonal relations are analysed in the context of everyday working practice, providing a unique look at intercommunication between agencies. | |||
| Facilitating rehabilitation | 18 Sep 2009 | 00:15:37 | |
The central aspect of many social and healthcare initiatives is the patient, and this section discusses in detail the ways in which effective communication is ensured. | |||
| Blaming culture or learning culture? | 18 Sep 2009 | 00:17:36 | |
Issues of communication and confidentiality are paramount in child protection services, but has this caused a culture of blame in the service? An independent reviewer discusses this difficult issue. | |||
| Participating in power | 18 Sep 2009 | 00:17:40 | |
Roger Priestly has suffered with MS for twenty-five years. He has ensured the necessary services for his needs are available. He discusses his own reactions to the system, and how he has learnt to cope. | |||
| Taking care | 18 Sep 2009 | 00:21:26 | |
This lively section presents three dramatised scenes set in a care home for elderly residents. The scenes analyse residential care from multiple viewpoints. | |||
| Cope in such an intense emotional environment? | 18 Sep 2009 | 00:28:15 | |
The casualty ward of any hospital is a place of extreme emotion for patients and staff alike. Three A&E nurses explain how they cope in such an intense emotional environment. | |||
| Skills in action | 18 Sep 2009 | 00:30:02 | |
Service users and care workers highlight the ways in which specific communication skills can develop performance and recovery. | |||
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