Explorez tous les épisodes du podcast Changing The Sales Game
| Titre | Date | Durée | |
|---|---|---|---|
| Preparation and Follow-up to Fast Forward Sales Success with Connie Whitman (episode 193) | 24 Sep 2024 | 00:20:12 | |
“Don’t be afraid to give up the good for the great.” — John D. Rockefeller. The most significant areas where I see salespeople and sales teams drop the ball are at the beginning and end of the sales process.
Step 1 is preparation at the beginning of the sales process. To put this in perspective, when we are doing our external business development efforts, 90% of successful BD is preparation. Yes, 90%. What I see with the teams I work with is that they feel so busy that they forfeit prep time and go out and wing it.
In a recent survey - 82% of decision-makers (prospective clients) feel that the salespeople they deal with must prepare for the sales calls and show up ill-prepared. Interestingly, we cannot afford to show up unprepared and skip the extra work beforehand. When we prepare, the process accelerates, the prospect or client is more likely to say yes, and we feel a surge of confidence. It's like a flow of energy that makes everything seem effortless.
Let me share what I feel should be prepared before any sales conversations or efforts occur.
YouTube: https://youtu.be/zNLv-fIdAto
About Connie Whitman: Known for her high-energy, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has been the CEO of Changing the Sales Game for 20+ years, helping business owners, leaders, and sales teams build powerhouse organizations.
Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, and podcast host. Her inspired teaching, transformational tools, and content ensure business owners and salespeople grow their revenue streams through enhanced communication skills.
She is thrilled to share inspiring content on her international podcasts “Changing the Sales Game” and “Enlightenment of Change.”
How to Get in Touch with Connie Whitman:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have. | |||
| Encore: Economics For Entrepreneurs with Hunter Hastings (episode 192) | 17 Sep 2024 | 00:37:13 | |
Connie's motivational quote today is by – Ben Bernanke, "The ultimate purpose of economics, of course, is to understand and promote the enhancement of well-being." When I was in college many years ago, I double majored in Economics and Finance. Yes, you can call me a dork! Even though I was unsure of what I wanted to be when I grew up and I knew that finance and economics were two important topics that I needed to understand to support my future business career. Fast forward 40 years and understanding these two huge topics has served me well. I am excited about my conversation today, with my guest expert, Hunter Hastings. We are not going to have a boring conversation about economics. We are going to dive in and discuss a business’s brand, the secret of value creation, and economics in business.
YouTube: https://youtu.be/yKcFQ38qyWg
About Hunter Hastings: Hunter has been a CEO, a CMO, and a partner in management consulting and venture capital. He’s been a co-founder of three consulting startups and is currently an Ambassador for the Mises Institute. Born in the UK, educated at Cambridge University.
How to Get in Touch with Hunter
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube. New episodes post every week on webtalkradio.net - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Moving Forward Together in a Fractured and Divisive World with Eric Allan Eaton (episode 192) | 10 Sep 2024 | 00:40:47 | |
My motivational quote for today is by – R. Roosevelt Thomas, Jr. “Let's stop believing that our differences make us superior or inferior to one another. A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.” - R. Roosevelt Thomas, Jr. I love this quote and find its relevance extremely timely in today’s divided world. My opinion is right; yours is wrong, which is an awful approach to communication and collaboration. Diverse thinking creates friction, which is a really good thing! This is where conflict resolution happens, allowing for innovations and combined thinking, which helps us end up in a better place than we started. The reality is that we all have our opinions based on our filters and perspectives, which are actually very limited. This means that most of life happens in the grey areas where diversity and collaboration can create practical and valuable change. Yet, many avoid the grey area so that they can be right.
YouTube: https://youtu.be/x1RwkK8flQE
About Eric Allan Eaton: Recently, Eric shared with me that his bank has had four organizations merge into one this past year. Yikes! Eric is a hardworking, honest, determined, and self-motivated individual. One of his missions in life is to leave the world in a better situation than he found it, and he enjoys seeing friends and family rewarded for hard work. He has over 15 years of branch and operational banking experience and two decades of stage and voice acting experience.
How to Get In Touch With Eric Allan Eaton:
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Mindset Shifts From Sales to Sales Leadership with Rebecca Gebhardt (episode 191) | 03 Sep 2024 | 00:38:27 | |
“Taking initiative pays off. It is hard to visualize someone as a leader if she is always waiting to be told what to do.” – Sheryl Sandberg. I have shared the Gallup Global Workplace Surveys about employee engagement at work over the years. Well, a new study just came out, and it’s not good! The study shows that 33 percent of American workers describe their work experience as meaningful or engaging. Let that sink in for a moment—77% are not engaged!
I want to break this down even further. This translates to approximately 107 million working Americans who describe themselves as “unengaged.” Additionally, 17 percent of all US workers describe themselves as “actively disengaged.” That’s 22 million workers. Gallup estimates the global cost of disengagement at work to be 9 percent of the world’s GDP. Since the global GDP is about $100 trillion, the lost opportunity cost is around $9 trillion.
Before I introduce my guest, I would like to share with you one more perspective on these results. What does this say about the human cost? What’s the human impact of decades of unengaging work for 107 million Americans? According to Gallup’s 2024 survey, 41 percent of all US workers report experiencing “a lot of stress at work.” So now we are talking about unengaging and stressful work.
If you are a leader and don’t know where your organization’s employees fall within this study, you may want to take notes and see what can be done to change this landslide.
YouTube: https://youtu.be/AsTbdCKIA0M
About Rebecca Gebhardt: Rebecca is a best-selling author of Beyond the Board: How to Achieve Your Vision Board Goals in a Fulfilling and Sustainable Way. Former top 1% sales and sales team leader at Globe Life, Family Heritage Division, and also at Southwestern. Rebecca now helps ease the transition from sales to sales leadership.
How to Get In Touch with Rebecca Gebhardt:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| How the Act of "Selling Less" Can Enable You to Sell More with Jeff Standrige (episode 190) | 20 Aug 2024 | 00:36:35 | |
“People buy from people they know, like and trust. At the start of building a relationship with your buyer the only thing you can shoot for is ’Trust’. Building trust has to be very obvious from the very first contact you make with your buyer or you kill any chance of starting a dialogue.”- Michael deGroot
YouTube: https://youtu.be/7VLfEVq5ifA
Check Out These Highlights: Sales have been my life for over four decades; I have lived by a code where sales for me means selling from love., care, and respect. In short, it means selling by building trust and earning the client's loyalty. At the core, it is never about me; it’s always about the client and how I can support and help. Today, my guest and I will discuss several "big ideas" that will help you develop strong, trust-based relationships with your prospects/customers, enabling you to sell more in the long run by selling less.
About Dr. Jeff D. Standridge: Jeff helps organizations and their leaders generate sustained results in innovation, strategy, profit growth, organizational transformation, and leadership.
Jeff serves as Managing Director for ARConductor.org, as well as for Innovation Junkie (InnovationJunkie.com). He is a co-founder and managing partner of Cadron Capital Partners and teaches at the University of Central Arkansas College of Business.
Dr. Standridge is also a best-selling author of three books, “The Innovator’s Field Guide: Accelerators for Entrepreneurs, Innovators & Change Agents,” and “The Top Performer’s Field Guide: Catalysts for Leaders, Innovators & All Who Aspire to Be,” and “Creating Startup Junkies: Building Sustainable Venture Ecosystems in Unexpected Places.”
How to Get In Touch with Dr. Jeff D. Standridge:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| The Untapped Potential of LinkedIn for Business Strategies with Indrek Põldvee (episode 189) | 13 Aug 2024 | 00:32:44 | |
“The sale most often goes to the most interested party.” – Steve Chandler. Being interested and curious about what our clients need today and in the future is critical to our sales success. So, how do we show that we care, are curious, and are interested in helping our ideal client? One way is to use resources available to us to spotlight our genius, experience, and level of care. One resource that I see either underused or not used correctly is LinkedIn.
It's a powerful resource; too many people use it, and it comes across as icky and pushy.
YouTube: https://youtu.be/TX4xpAnxyCQ
About Indrek Põldvee: Indrek is recognized as an Estonian LinkedIn guru with a wealth of experience in sales, marketing, and coaching. His journey and expertise are not just limited to his success but also include transforming businesses through LinkedIn strategies.
How to Get In Touch with Indrek Põldvee:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Encore: How to Overcome Sales Call Reluctance with Connie Kadansky (episode 188) | 06 Aug 2024 | 00:39:21 | |
“The confidence you have going into the sales call will determine the level of profit you have coming out.” – Mark Hunter. Being in sales for many decades, I have had my share of prospecting wows. Sometimes, I didn’t feel like prospecting. Getting motivated to make cold calls, follow-up COI calls, and warm prospect calls to meet my revenue goals has not always been easy.
During today’s show, my guest and I will unpack the challenge of Sales Call Reluctance and the emotional hesitation to prospect and promote. We’ll dive into the top 5 of the 16 types of Call reluctance and discuss the techniques to prospect confidently and consistently. After today’s show, you will be inspired to get your “ask” in gear.
About Connie Kadansky: Connie is an expert in combating Sales Call Reluctance. She provides salespeople with cutting-edge strategies to boost prospecting performance. She empowers salespeople to break through mental barriers by utilizing neuroscience and innovative apps, fostering sales success and personal fulfillment. Her insights are sought after in industry publications and have been featured in leading financial media.
How to Get in Touch With Connie Kadansky:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post everyweek – listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Lead Generation and Email Marketing That Works with Amy Kuphal (episode 187) | 30 Jul 2024 | 00:37:31 | |
“The secret to change is to focus all of your energy, not on fighting the old, but on building the new.” - Socrates. To make your email marketing efforts successful, one of the major components is building your list. Essentially, we are always doing two things: fueling our email marketing “machine” with leads and working to improve the conversion rate of our machine (through improving our messaging and leaning into relationship-based marketing messages). One of the more common ways to fill your list is through having a lead magnet.
I truly enjoy having marketing experts on my show; sales and marketing are very different. Since I’m no expert in Marketing strategies, I always learn a tip or two or three from my guests on this topic. Lead generation is critical for keeping our pipelines full so we can continue to connect and help our ideal clients using an effective sales process. Leads come in, and if our sales process aligns with our marketing message, sales come out.
YouTube: https://youtu.be/HzTp6T17y8o
About Amy Kuphal: Amy is a lead generation and email marketing specialist and the founder of The Inbox Entrepreneur. This monthly membership helps online business owners grow their audience, generate more leads, and increase sales, all simply and sustainably. Amy is a fierce advocate for “anti-hustle entrepreneurship” and is on a mission to help business owners create businesses that both look and feel good.
How to Get In Touch with Amy Kuphal:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| AI and the Upcoming Augmented Technology Revolution for Business Growth with Ethan Robert Casin (episode 186) | 23 Jul 2024 | 00:41:06 | |
“When deploying AI, whether you focus on top-line growth or bottom-line profitability, start with the customer and work backward.” – Rob Garf. This quote is essential for sales teams to understand that sales have always been about building relationships and the human touch or experience. At least, that has been the source of my success.
Early in my career, four decades ago, we didn’t have computers or any type of technology. We were full-on analog. Yet computers, the Internet, and other technological advances have helped salespeople function at a higher and more efficient level. So, should AI be any different than these past innovations?
AI is a tool we need to utilize and understand. So why is AI hyped right now, and how does it offer a path to simplifying business processes? Today, we will also discuss how data and AI accelerate us into the next industrial revolution and how businesses can adapt to it properly.
YouTube: https://youtu.be/qAHGzZ8vTy8
About Ethan Casin: Ethan is an accomplished professional with extensive experience in consulting, data analysis, and machine learning. With a proven track in data science and analytics, Ethan is a valuable asset to any organization looking to enhance its market position and achieve sustained growth. His expertise and dedication make him a standout professional in his field.
How to Get In Touch with Ethan Casin:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Relevant Value Propositions to Increase Sales Results with Jaynie L. Smith (episode 185) | 09 Jul 2024 | 00:37:36 | |
"Your customers are the judge, jury, and executioner for your value proposition. They will be merciless if you don't find the fit!" - Alexander Osterwalder. The percentage of businesses that do not know customers’ top buying criteria is frightening. A ton of research shows how few businesses know what their customers value, so they miss the mark with their value proposition. My guest today will reveal some of these stats and what to do about them so we can grow our business and revenue by making relevant tweaks where needed.
YouTube: https://youtu.be/NsUNY-5-Zmc
About Jaynie L. Smith: Jaynie is the CEO of Smart Advantage, Inc., a sales, marketing, and management consultancy whose clients range from mid-sized companies to Fortune 100. She consults nationally and internationally to help businesses define their competitive advantages.
She is the best-selling author of Creating Competitive Advantage, ranked in the top 1% on Amazon for many years. She is also the author of Relevant Selling.
Jaynie has been featured in Entrepreneur, Industry Week, Investor’s Business Daily, Profit Magazine, and PGA & Business Strategies Magazine, to name a few. She has appeared on ABC World News This Morning, Bloomberg News (radio and T.V.), FoxBusiness.com, NPR affiliate WLRN, WABC radio, and many more.
How to Get in Touch With Jaynie L. Smith:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Cultivate a High-Performing Sales Team to Achieve Outstanding Results with Ryan Charterina (episode 184) | 02 Jul 2024 | 00:43:28 | |
"To say my fate is not tied to your fate is like saying, 'Your end of the boat is sinking.'" - Hugh Downs. I have always been part of a team, even as a business owner. I have learned, probably the hard way, that I can’t achieve success alone. Both while raising my kids and starting my business, I needed experts to help me understand business, technology, administrative work, etc.
Last year, I sponsored a book called Ready, Connect, Grow. The authors who contributed to the anthology were from different countries, walks of life, and businesses. We only created a #1 Best Seller by supporting the book's publishing process.
YouTube: https://youtu.be/X3lN36EtJS0
About Ryan Charterina: Ryan works in three major pillars: helping business owners transform their businesses and lives through implementing EOS, a content production company called Blink Studios, which allows professional services businesses to create and deliver content to generate brand awareness and leads. And most importantly, he has a family of three: his wife Brit, their son Dean, and their dog Finn.
How to Get in Touch With Ryan Charterina:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Build Personal and Business Brand Using Media and PR with Shannon Procise (episode 183) | 25 Jun 2024 | 00:42:27 | |
“Marketing is no longer about the stuff you make, but about the stories you tell.” – Seth Godin. A component of marketing ourselves and our companies is becoming memorable to potential clients so they choose to do business with us. This involves different forms of media exposure.
Publicity is one form of media exposure that helps us market our products or services. It gets us noticed and helps us build an innovative brand that people learn to respect and trust. Strategies exist to help us grow our brand and be seen in our markets, and you can only do business with them.
YouTube: https://youtu.be/vSAStZ8p6Nc
About Shannon Procise: Shannon is the go-to guide for visionaries seeking to create community and cultivate raving fans. Shannon is the founder of the Business Acceleration Network, a Trailblazing Community for Conscious Business owners who are here to make an impact.
How to Get in Touch With Shannon Procise:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Common Myths around Selling with Jackie Joy (episode 182) | 18 Jun 2024 | 00:40:55 | |
“This is not hard sell-it’s heart sell. Good questions get to the heart of the problem or the need very quickly, and the buyer doesn’t feel like he or she is being pushed” – Jeffrey Gitomer. Selling from the heart and building long-term relationships were intuitive for me and helped me quickly stand out from my peers in the financial industry. By creating a solid foundation and reputation, I could generate ongoing referrals, and my close ratio was off the charts because I was a trusted resource before I met the referred client.
It’s simple, yet many people who need to engage and sell as part of their responsibilities still consider sales icky and sleazy. My motto is: If you are not selling from love, care, and respect, you need to stop!
YouTube: https://youtu.be/CakpwY1A9xA
About Jackie Joy: Jackie is a dynamic Leadership Coach and Sales Trainer at Selling From the Heart. With over 25 years of experience in various sales leadership roles, she is passionate about transforming the sales culture into a community of trust, authenticity, and credibility. Jackie’s unique approach combines her rich sales experience with her love for psychology and learning, making her an inspiring coach. Her vision is to elevate the sales profession and positively impact society.
How to Get in Touch With Jackie Joy:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Marketing with LinkedIn and PR with Karen Yankovich (epsiode181) | 11 Jun 2024 | 00:37:41 | |
“In sales, a referral is the key to the door of resistance.” – Bo Bennett. For over 35 years, I have been blessed to live off referrals. It’s all about building relationships so deeply that your ideal clients know you and know who to refer to you. I have learned that the key is harnessing the power of magnetic marketing with LinkedIn and PR, which will skyrocket your visibility, establish unshakable credibility in your niche, and ensure a magnetic attraction that will pull in your ideal audience and open doors.
YouTube: https://youtu.be/r5b4ofWjX-M
About Karen Yankovich: As a social media and LinkedIn evangelist, Karen guides entrepreneurs to create wealth by combining smart business practices with simple, proven systems that develop and maintain strong customer relationships. She offers results-oriented, expert conversational marketing strategies that position her clients to bring instant results. Karen’s background includes over twenty years in information technology, marketing, and customer relationships, making social media her ideal niche.
How to Get in Touch With Karen Yankovich:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Insurance Sales - Four Pillars of Effective Marketing with Andy Neary (episode 180) | 04 Jun 2024 | 00:32:31 | |
“Even when you are marketing to your entire audience or customer base, you are still simply speaking to a single human at any given time.” – Ann Handley. I always say this: Sales and Marketing are different. They support each other; they are like a marriage. Marketing gets people to agree to speak with you, while sales get the client or prospect to buy from you. My expertise is sales, and I have had to and continue to hire people to help me as I pivot or add to my existing business.
Whenever I have someone on this show who is an expert in Marketing, I listen and learn because it is not my zone of genius.
About Andy Neary: Andy is a former professional baseball player, a two-time Iron Man finisher, a business coach, and the founder of Complete Game Consulting. Combining the skills and talents he used to compete in professional baseball and Ironman, Andy’s mission is to help business and insurance professionals succeed in their careers and lives. He helps insurance professionals target the right audiences at the right time. His programs help people cultivate the “off-field” habits, mindset, and rituals that lead to all-star performances.
How to Get in Touch With Andy Neary:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Grow Sales Results Using Stories with Mike Bosworth (episode 179) | 28 May 2024 | 00:40:55 | |
“Humans are not ideally set up to understand logic; they are ideally set up to understand stories.” - Roger C. Schank. I use stories in my sales conversations with prospects and when teaching. Years later, people approached me and said, “Do you remember when you taught us XYZ? I still think about that and remember how to use that concept with my clients.”
That defines success for me. Years later, the employee remembers the story but, more importantly, the concept and how to use it in real-life client and prospect conversations! So, how important are stories in sales? Without getting lost in our story and keeping it grounded and relevant to the client or prospect in front of us…VERY!
YouTube: https://youtu.be/n0gWoPiK8GU
About Mike Bosworth: Mike is known throughout the business sales world as a thought leader, speaker, sales philosopher, entrepreneur, and the author of best-selling sales books Solution Selling and co-author of CustomerCentric Selling. Mike began studying the power of story as a framework for building emotional connection in 2008 and published What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story in January 2012.
How to Get in Touch With Mike Bosworth:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Roadmap from Business Failure to Success with Steven Pemberton (episode 178) | 21 May 2024 | 00:44:45 | |
“Success is stumbling from failure to failure with no loss of enthusiasm.” – Winston Churchill. Boy, this quote hit home for me. I know I have failed many times in my life. We see quotes like this when we are in a crisis or facing failure and think, BS, I failed, I’m not good enough, or I don’t deserve the success. And there lies the issue—our minds! The negative record player that is on repeat, saying we aren’t good enough for X, Y, or Z. What I have learned is that in the face of failure, I try not to let failure, whether for reasons under my control or not, kill my drive to keep going and move forward.
YouTube: https://youtu.be/6ZqTB5Psfi4
About Steven Pemberton: Steven is a husband, father, speaker, and business owner. He speaks transparently about overcoming business failure, losing everything, spending five and a half years in corporate, and co-founding two different e-commerce companies that grew to 1 million in top-line sales individually. He is the co-founder and CEO of Hollowco. A company that specializes in virtual events, marketing, and e-commerce consulting. He has been featured in numerous publications, podcasts, and summits.
How to Get in Touch With Steven Pemberton:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Sales Are About Being Resilient and Getting Back Up with Akeem Shannon (episode 177) | 14 May 2024 | 00:40:40 | |
“The greatest glory in living lies not in never falling, but in rising every time we fall.” — Nelson Mandela. I love this quote. If we didn’t continue to rise after we fail or fall, we wouldn’t have innovation, growth, new opportunities, and potentially a better life. Most people think it’s only about having the ability to achieve X, Y, or Z. The reality is resilience, and the choice to keep getting up and moving forward is very powerful. Especially in sales and business growth.
YouTube: https://youtu.be/w371gew_RFc
About Akeem Shannon: Hailing from St. Louis, Akeem is the creative mind behind Flipstik. This gravity-defying phone accessory not only earned him a spot on Shark Tank but also caught the attention of the legendary Snoop Dogg. Akeem's journey is a fascinating tale of resilience, innovation, and navigating the dynamic world of sales. Let's delve into the unique experiences and insights of this dynamic individual.
How to Get in Touch With Akeem Shannon:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| How to Recruit Better Sales Reps with Stephen Rhyne (episode 176) | 07 May 2024 | 00:41:33 | |
“If you don’t have a defined process that moves your people forward so they can achieve greater results, then what is it you are managing? You’re managing the status quo.” – Keith Rosen. I often see managers managing numbers or metrics versus coaching someone to grow and build new and improved skills. Those who know me have heard me often say, “We can’t coach a number or metric to gain market share or grow sales results. We need to coach our teams based on their personal skill growth needed to develop to generate new and more profitable businesses. In other words, behaviors drive numbers, not vice versa.”
During today's show, we will discuss how to buy back tons of time by training and preparing sales reps to do the job.
YouTube: https://youtu.be/pYfgJI3BkhU
About Stephen Rhyne: Stephen is the CEO of ConveYour.com. Stephen is a CUTCO Hall of Fame sales rep, and now, it helps companies recruit, onboard, train, and retain more reps.
How to Get in Touch With Stephen Rhyne:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Cold Email, Sales, and Life as a Digital Nomad With Adam Rosen (episode 175) | 30 Apr 2024 | 00:43:15 | |
“Great things are done by a series of small things done together.” – Vincent van Gogh. After COVID, I was forced to pivot and create an entire digital library of training and new business outreach. Understanding this new world of online automation, branding, and client outreach required a huge learning curve.
So what did I do? I buckled down, took many online classes, hired several coaches who had played in this space for over a decade, and hired people to help me create emailing sequences.
Fast-forward: The value of being digitized was life-changing for me and my business, from growing my client base to creating tremendous flexibility to working and teaching from wherever I wished.
About Adam Rosen: Adam is a world-traveling entrepreneur who sold his first tech startup in 2019. He now leads eocworks.com, which helps startups get sales through cold email, and thenomadcloud.com, which supports entrepreneurs who want to explore the world.
This episode gives a peek into how to grow a business and live an adventurous life simultaneously.
How to Get in Touch With Adam Rosen:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Marketing and Sales Strategies Create Higher Profits with Taylor Frame (episode 174) | 23 Apr 2024 | 00:36:11 | |
“A bad habit appearing at many companies is to put reps in the unenviable position of trying to hit their quota by feverishly working through as many opportunities as they can. But this isn’t necessarily the ideal solution. Data-driven sales teams are finding that it is usually more effective to spend more time on qualification earlier in a sales cycle in an effort to only deliver the best opportunities to highly paid account executives.” – Fergal Glynn.
People often lump sales and marketing together and say, “You’re good at marketing and sales.” I immediately correct them and say I am good at teaching how to improve sales processes and improve client and prospect conversations to close more sales, not the marketing, copy, and behind-the-scenes that generate cold leads. There is a difference in the skills needed to have effective marketing results versus profitable sales results.
YouTube: https://youtu.be/mmEV458twD0
About Taylor Frame: Taylor is the current Chief Revenue Officer at Best Practice Media, a growth firm focused on e-commerce and Digital Products. Taylor resides in Santa Cruz, California, with his family.
He has been in the eCommerce world since 2011 when he started his career at Adobe. After being in the enterprise space for seven years, he started his first digital marketing agency and built that to 7 figures, which Best Practice Media acquired him. Now, he is building the Best Practice Media agency and enjoying the journey.
How to Get in Touch With Taylor Frame: LinkedIn: https://www.linkedin.com/in/taylor-frame/ Website: http://www.bestpracticemedia.com/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://tinyurl.com/CSAFreeGift Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Using AI to Grow Sales and Business Growth with Thomas Ryan (episode 173) | 16 Apr 2024 | 00:40:08 | |
"Let tech do all the heavy lifting. Let it do all the research. Let it even write all the emails. But right before you engage with the human, that’s where you have to put that human factor in.” – John Barrow. Unless you have been living under a rock, AI is everywhere. So, how do we use AI effectively without watering down our brand and, more importantly, our reputation as a trusted provider? During today's show, we will discuss the remarkable sales achievements AI is currently capable of. About Thomas Ryan: Tom is the CEO and founder of Bigly Sales. Tom is a visionary leader reshaping the sales landscape through innovative AI solutions. With a background in staffing and executive experience at Workbeast LLC, Thomas identified the need for streamlined sales processes in the evolving market. His journey from the staffing industry to the forefront of AI-driven sales reflects his dedication to leveraging technology, evident in Bigly Sales' cutting-edge tools for lead generation and customizable landing pages. Thomas's commitment to efficiency and client appreciation positions Bigly Sales as a trailblazer in the tech industry, showcasing his ongoing dedication to enhancing the sales experience through the power of artificial intelligence.
How to Get in Touch With Thomas Ryan:
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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| How to Increase Income by Making More Sales with Dr. Yaniv Zaid (episode 172) | 09 Apr 2024 | 00:39:32 | |
“If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.” - Zig Ziglar . Trust is such an interesting and important word. We think we know what it means but don’t always know how to earn it. Becoming a trusted partner isn’t about discounting the fees you charge; it’s about the relationship you continue to build through the years. It takes effort, honesty, care, patience, and curiosity about what happens in your clients' lives and businesses year after year.
YouTube: https://youtu.be/GJYoryDK6UU
About Dr. Yaniv Zaid: Dr. Zaid, known to the world as "Doctor Persuasion," is an economist and attorney. Dr. Zaid is a business consultant to government departments, private firms, and public organizations.
He holds a Ph.D. in law and utilizes his rich knowledge and experience to help others succeed. Dr. Zaid is recognized worldwide as an expert in public speaking, marketing, sales, negotiation, and persuasion. Following 20 years of international success, Dr. Zaid is the author of 11 best-seller books - including "Public Speaking," "Creative Marketing," and "Sales Bible."
How to Get in Touch With Dr. Yaniv Zaid:
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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| How To Grow Your Sales Results with Jay Abdulaziz (episode 171) | 26 Mar 2024 | 00:40:43 | |
“Your attitude, not your aptitude, will determine your altitude.”- Zig Ziglar. I had a huge paper to write for one of my business classes in college. As part of my research, I read a Zig Ziglar book (yes, a real book, not online references), and my life was changed forever! His brilliant approach to business and life was all I needed to know I had chosen the right major: business. It is funny how those pivotal moments are so clear and the path forward seamless.
I have always been curious and interested in learning about others' professional journeys and find inspiration in hearing their stories. That’s why I love hosting this show. I get to interview and learn from so many experts.
YouTube: https://youtu.be/L_E9_YWS8jQ
About Jay Abdulaziz: Jay has over two decades of invaluable experience in the insurance and call center industry. Jay excels in call center setup as a business success consultant, optimizing existing operations for increased profitability and helping field agents thrive. Born to immigrant parents and attending a different school yearly, Jay had to find his own way. During his high school days, Jay worked in telemarketing from 4:00 p.m. to 10:00 p.m., doing vacation sales, and transitioned into health insurance phone sales after high school.
Since 2011, he has helped scale ten businesses and generated $120M+ in commissions and over $350M in insurance premiums. Jay and his story have been featured on NBC with one of the original sharks on Shark Tank, Kevin Harrington.
How to Get in Touch With Jay Abdulaziz:
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| The Value Sale: How to Prove ROI and Win More Deals with Ian Campbell (Episode 170) | 19 Mar 2024 | 00:39:25 | |
“When you say ROI, do you mean return on investment or risk of inaction?” – Paul Gillin, I love this quote. Having been in sales for many decades, I know the importance of measuring ROI. However, many leaders try to measure ROI by managing their sales teams solely through numbers. I believe using numbers as your only metric may be dangerous. If we do not look at the behaviors that are driving those numbers, we may be missing a huge piece of improving ROI.
YouTube: https://youtu.be/w1057KlbhTY
About Ian Campbell: Ian is the author of Wall Street Journal Best Seller "The Value Sale" and Chief Executive Officer of Nucleus Research, where he is responsible for the company’s investigative research approach and overall corporate direction.
He is a recognized expert on value selling and using return on investment (ROI) to assess the operational benefits of technology. Ian has written and presented extensively on various organizational topics and the importance of matching technology to business objectives.
As an expert on technology value, he has been quoted in major business publications including The New York Times, the Wall Street Journal, and the Economist.
How to Get in Touch With Ian Campbell:
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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| How to Overcome Sales Call Reluctance with Connie Kadansky (episode 169) | 12 Mar 2024 | 00:39:21 | |
“The confidence you have going into the sales call will determine the level of profit you have coming out.” - Mark Hunter. Being in sales for many decades, I have had my share of prospecting wows. Sometimes, I didn’t feel like prospecting. Getting motivated to make cold calls, follow-up COI calls, and warm prospect calls to meet my revenue goals has not always been easy.
During today’s show, my guest and I will unpack the challenge of Sales Call Reluctance and the emotional hesitation to prospect and promote. We’ll dive into the top 5 of the 16 types of Call reluctance and discuss the techniques to prospect confidently and consistently. After today’s show, you will be inspired to get your "ask" in gear.
YouTube: https://youtu.be/7mS6m6UH1KU
About Connie Kadansky: Connie is an expert in combating Sales Call Reluctance. She provides salespeople with cutting-edge strategies to boost prospecting performance. She empowers salespeople to break through mental barriers by utilizing neuroscience and innovative apps, fostering sales success and personal fulfillment. Her insights are sought after in industry publications and have been featured in leading financial media.
How to Get in Touch With Connie Kadansky: Website: https://www.exceptionalsales.com/ Email: connie@exceptionalsales.com Free Gift: https://www.exceptionalsales.com/services/workshop-training/your-prospecting-ekg-complimentary/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| Make More Sales Using Social Media with Jenna Warriner (Episode 168) | 27 Feb 2024 | 00:39:33 | |
“Knowing is not enough; we must apply. Wishing is not enough; we must do.” – Johann Wolfgang. I love this quote because it is about taking action. Everything was analog when I started my business, so there was no internet or social media. Wow, how times have changed!
Looking back, the learning curve for using social media, email campaigns, and other digital resources was like learning a foreign language. Since this is not my zone of genius, I stay in my lane with what I know: Sales! So, like many of you, I had to find experts to help me grow my digital presence. I love learning and using the various ways to get exposure to help more people and serve bigger. To me, it all seems like magic!
YouTube: https://youtu.be/iIfREdB2cR8
About Jenna Warriner: Jenna is a Marketing Coach, Social Media Management agency owner, and the Shiny New Clients Podcast host. Through her program Magic Marketing Machine, she simplifies Instagram marketing. She teaches small business owners and freelancers how to create a gorgeous, sustainable online presence and turn their followers into clients.
How to Get in Touch With Jenna Warriner:
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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 167. Eric Boggs: Cold Emails Aren’t Dead Your Approach Is | 20 Feb 2024 | 00:40:55 | |
Connie's motivational quote for today is by – Andrea Mignolo, “I want to do business with a company that treats e-mailing me as a privilege, not a transaction.” When COVID hit, and many business activities stopped, the one thing that continued was email campaigns. Now that things are kind of back on track, are email campaigns still relevant?
This is an essential question for all types of businesses to think about because our email lists are potentially our long-term lifeline for continued business. So, how do we create value-added emails so people not only open them but take action to investigate and buy?
YouTube: https://youtu.be/ZpL2SFDnMTE
Guest Eric Boggs: Eric is the founder and CEO of RevBoss, a lead-generation company focused on outbound prospecting. He has spent the last 20 years of his career building SaaS companies and advising successful CEOs (Device Magic, Kevel, UserVoice, Ignite Social, and many more).
How to Get In Touch with Eric Boggs:
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Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 166. Chet Lovegren – Building High-Performing Sales Teams | 13 Feb 2024 | 00:45:27 | |
Connie's motivational quote for today is by – John D. Rockefeller, “Don’t be afraid to give up the good to go for the great.” Good is the enemy of great, yet sales leaders hire the wrong team members or hire correctly but don’t provide long-term support.
I have more stories than I’d like to admit here where I’ve had the worst of the worst sales leaders throughout my corporate career. Hiring the right people, developing the right people, and building a high-performing team isn’t rocket science. Yet, many organizations go through the churn and burn revolving door instead of trying the development route. Why?
YouTube: https://youtu.be/BWI6M3kZmTc
About Chet Lovegren: With over 11 years of sales and sales leadership experience, Chet started The Sales Doctor in 2020 to provide a ‘prescriptive’ approach to revenue problems and struggling go-to-market strategies. Chet has helped build sales processes and teams, leading to companies successfully raising over $100M in VC Funds. Chet follows a ‘prescriptive’ approach to solving revenue problems. He provides go-to-market professionals with practical and tactical info to stop the revenue bleeding from archaic practices and methods.
How to Get in Touch With Chet Lovegren: Email: chet@thesalesdocrx.com Website: https://www.thesalesdocrx.com/ Free Gift: https://www.thesalesdocrx.com/newsletter
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 165. Kris Ward – How to Crush Your Demanding Schedule And Grow Your Profits | 06 Feb 2024 | 00:36:39 | |
Connie's motivational quote for today is by – Nick Haase, “You only have so many hours in a day; let others make the money for you!" I always felt like no one could deliver or duplicate my deliverables in my career and business. Well, our working life teaches us differently. This quote nails today’s topic. We can’t do it alone, and if we do it right by building a high-performing team, man, the results speak for themselves, and we get to work less and make more. Sign me up…right?
YouTube: https://youtu.be/9iRN1V6B3AU
About Kris Ward: Kris founded the Win The Hour, Win the Day philosophy. After losing her husband, Kris returned to her work as a marketing strategist full-time. She was relieved that her business had not only survived her absence but was growing. Now, Kris has completely changed the landscape for entrepreneurs by sharing the successful practices that allowed her absence. Kris has shared the stage with Jack Canfield – in Chicken Soup For The Soul, Kevin Harrington from Shark Tank, Sharon Lechter - Rich Dad Poor Dad Co-Author, and Joe Theismann - NFL All-Star and commentator, to name a few. Kris is an acclaimed podcaster, and you can hear her podcast, Win The Hour Win The Day, which covers various business topics, so you can get to your next win now!
How to Get in Touch With Kris Ward: Email: krisward@winthehourwintheday.com Website: https://www.winthehourwintheday.com/ BIG Bonus gift for you!
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on webtalkradio.com, your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 164. Encore: Joel Stevenson – Finding Success in Sales | 30 Jan 2024 | 00:39:06 | |
Connie's motivational quote for today is by – Napoleon Hill, “If you can't do great things, do small things in a great way." Okay, I am a Napoleon Hill geek and love his quotes. The one I’ve chosen for today’s show is no different.
For the past 40 years, I have lived my personal and professional life working on or creating micro habits that I could learn, execute, master, build upon, and then rinse and repeat with the next skill I needed to grow to get me to the next level of success.
I have found that building small things upon each other is when magic happens. Developing expertise in anything is impossible without ongoing practice and effort—a simple concept.
YouTube: https://youtu.be/QIhBrphjbYc
About Joel Stevenson: Joel is the General Manager of Direct Brands at Vendasta, which acquired Yesware in 2022, where Joel was CEO. Prior to Yesware, Joel built Wayfair’s B2B business from scratch to $400MM in annual revenue. He also ran Wayfair’s UK business and oversaw the FP&A function as Wayfair transitioned into a publicly traded company.
Before Wayfair, Joel worked as a consultant at ZS Associates and spent the early part of his career in various sales roles. Joel has an M.B.A. from the Yale School of Management and a B.S. in Business Administration from the University of Illinois. He has a goal of being #1 for humor endorsements on LinkedIn.
How to Get in Touch With Joel Stevenson: Email: jstevenson@yesware.com Website: https://www.yesware.com/
Free Link to Yesware: https://yesware7054.grsm.io/pb7etw45xfja
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 163. Justine Beauregard – How to Get Paid Well for Your Expertise | 23 Jan 2024 | 00:44:32 | |
Connie's motivational quote for today is by – Bruce Lee, “Knowledge will give you power, but character respect.” I love talking about sales. Most of you have been following me for a while and know my motto for sales is selling through love, care, and respect. Respect is probably my most important word to live and sell through!
We have one of the most important jobs in the world. Serving and helping people with our products and services that somehow help their lives, careers, or businesses. I want people to feel better after speaking with me than before they met me. This matters greatly! Sales and respect are two words that should be married together in your vocabulary.
YouTube: https://youtu.be/4NZLcOIMID0
About Justine Beauregard: Justine has been a sales coach and trainer since 2008, helping hundreds of small businesses and entrepreneurs increase their income by up to 2,300% - and having fun doing it!
How to Get in Touch With Website: http://www.justinebeauregard.com/ Email: justine@justinebeauregard.com Podcast Link: https://www.justinebeauregard.com/podcast
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 162. Eric Allan Eaton – Cultural Shifts During Mergers | 16 Jan 2024 | 00:42:42 | |
Connie's motivational quote for today is by – Carlos Ghosn, “Every single time you make a merger, somebody is losing his identity. And saying something different is just rubbish." I remember that in the ‘90s, banks underwent a huge metamorphosis of banks merging. We called it “merger mania. “ Being part of the transition team for two different mergers, I found that with open communication, even if nothing new needed to be shared, sharing that nothing new was happening played out well for the employees, fearing they would lose their jobs. They felt included and part of the changes happening around them. The other critical thing was to begin to share the values and culture of our organization so the employees could start to feel safe and look forward to being part of the new, bigger organization filled with new opportunities. So, are merging companies the right move for organizational growth? That is the topic for my guest and me to discuss today.
YouTube: https://youtu.be/rqq-gR4yn-Y
About Eric Allan Eaton: Recently, Eric shared with me that his bank has had four organizations merge into one this past year...Yikes!
Eric is a hardworking, honest, determined, and self-motivated individual. One of his missions in life is to leave the world in a better situation than he found it, and he enjoys seeing friends and family rewarded for hard work. He has over 15 years of branch and operational banking experience and two decades of stage and voice acting experience.
How to Get in Touch With Eric Allan Eaton: LinkedIn: https://www.linkedin.com/in/eric-eaton-msc-a52b6864 Email: EATONREB@GMAIL.COM Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 161. Ryan Staley – Leveraging AI for Sales Excellence | 09 Jan 2024 | 00:45:12 | |
Connie's motivational quote for today is by – Brian Cornell “Technology is going to disrupt the future of work, perhaps sooner than we thought. We are exploring everything from AI to VR, but we see no substitute for our stores and employees. We focus on building talent and personal service.”
Since starting my career in the 80s, I have learned to go from analog tracking to digital over four decades. Things seem to change quickly since AI has hit the main street with ChatGBT, Salesforce and other CRM systems, Email Automation, and so much more.
The question I get asked frequently by the sales teams at the organizations where I work is, will their personalized service become obsolete because AI is so readily available?
YouTube: https://youtu.be/8OHggsd8VnA
About Ryan Staley: Ryan is the founder and CEO of Whale Boss, where he helps technology founders grow from $ 1 M to $ 30 M through the principles he used to achieve the same results personally. Ryan Has taught over 800 CROs, VPs, or Leaders his proprietary Enterprise Sales frameworks for startups and companies like Google, Amazon Web Services, Stripe, Salesforce, Uber, etc.
How to Get in Touch With Ryan Staley: Website: https://ryanstaley.io/ Email: ryan@whalesellingsystem.com Free Gift: https://www.aiforrevenue.com/sale-ai-accelerator-home
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.
#DigitalTransformation #AIinBusiness #TechEvolution #SalesTech #CRMSystems #EmailAutomation #SalesLeadership #EnterpriseSales #Adaptability #TechFounder #AIandSales #FutureOfWork #SalesStrategies #TechInnovation #SalesTraining #PersonalizedService #TechGrowth #BusinessEvolution #SalesTeam #WhaleBoss #RyanStaley #DecadesInTech #Salesforce #TechLeadership | |||
| 160. Kevin Hancock – Shared Leadership, Dispersed Power, and Deep Employee Engagement | 02 Jan 2024 | 00:42:22 | |
Connie's motivational quote for today is by – Ryunosuke Satoro, “Individually, we are one drop. Together, we are an ocean.’” Recently, have you read any articles about new leadership skills needed to succeed? Leadership skills like agility, empathy, respectful communication, listening to employees, and more. As I reflect, leaders from around the globe are waking up to what true leadership should have been all along and that we have been blindly using the model used throughout corporate cultures, at least during my 40-year career. I believe that not having a tangible and duplicatable leadership culture will cost organizations millions of dollars in lost productivity and, ultimately, lost revenue. So, what is a great model to follow? I’m glad you asked!
Watch it on YouTube: https://youtu.be/oTF2xqZ0Tiw
About Kevin Hancock: Kevin is the managing owner and chairman of one of America’s oldest family businesses, an award-winning author, and a nationally recognized public speaker. Hancock Lumber is a nine-time recipient of the ‘Best Places to Work in Maine’ award. Kevin has three books published:
Kevin also partners with the executive coaching firm SSCA to provide senior management training programs around shared leadership, dispersed power, and deep employee engagement. Kevin is a frequent visitor to the Pine Ridge Indian Reservation in South Dakota and an advocate of strengthening the voices of all individuals—within a company or a community —through listening, empowering, and shared leadership.
How to Get in Touch With Kevin Hancock: Website: https://thebusinessofsharedleadership.com/ Books: https://www.thebusinessofsharedleadership.com/resources/books/ Leadership Program: https://www.thebusinessofsharedleadership.com/about/workshop/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on webtalkradio.com, your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 159. ENCORE: Atomic Habits with James Clear | 25 Dec 2023 | 00:36:39 | |
Today James Clear and I are going to discuss his book Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones. We are going to break down how to actually change or form a habit that will stick.
Do you have any bad habits? Come on, you know what I am talking about! If we know what is considered a good versus a bad habit, why do we still have so many that often seem to be out of control. What if I told you there is an almost foolproof way to really change up your behavior patterns - Do I have your attention?? Is this even possible?
Connie's motivational quote today is by Stephen Covey “Our character is basically a composite of our habits. Because they are consistent, often unconscious patterns, they constantly, daily, express our character.”
Watch this episode on YouTube: https://youtu.be/SQnM8BGpqiQ
About James Clear - James Clear is a writer and speaker focused on habits, decision-making, and continuous improvement. His work has appeared in the New York Times, Entrepreneur, Time, and on CBS This Morning. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB.
Through his online course, The Habits Academy, James has taught more than 10,000 leaders, managers, coaches, and teachers. The Habits Academy is the premier training platform for individuals and organizations that are interested in building better habits in life and work.
How to Get in Touch With James Clear: Book: https:www.atomichabits.com
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://www.changingthesalesgame.com/communication-style-assessment All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community
Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 158. Grant Lira – Easy Strategizes to Streamline Your Sales Process | 18 Dec 2023 | 00:40:28 | |
Connie's motivational quote is by - Harvey Mackay, “To me, job titles don’t matter. Everyone is in sales. It’s the only way we stay in business. I love this quote. Whether your child is trying to sell you that a dog or cat is a must for your household, or you’re trying to get an idea out to stakeholders in your organization or business, we are always selling!
How we do this varies, but at the end of the day, if we approach sales through love, care, and most importantly, word respect, I think it allows us to show up authentically and with empathy.
YouTube: https://youtu.be/HeRcUDo5gzI
About Grant Lira: Grant is a successful entrepreneur, international speaker, and co-founder of The Empathy Firm. His unique approach to sales prioritizes empathy and understanding over traditional tactics. At 24, he co-created The Michelangelo System, an AI-driven podcast content repurposing system. Balancing entrepreneurship and military service, Grant is also a Cavalry Scout in the Army National Guard.
How to Get in Touch With Grant Lira: Email: grant@empathyfirm.com Website: https://empathyfirm.com/ Free Gift: Email Grant with the Subject line – "Changing the Sales Game" Previous Podcast Episode: https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000633821700
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 157. Dan Fantasia – Sales Recruitment Strategies for the New Year | 11 Dec 2023 | 00:39:14 | |
Connie's motivational quote for today is by – Lou Holtz, “Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it." As the new year fast approaches, many of us are either looking for a new sales position or need to hire quality sales professionals. The cycle is never-ending for various reasons. So how do we stay relevant when in job search mode and for the hiring manager or business owners looking for new talent? How do we do this properly to save time and money by hiring the right person or choosing the right job?
YouTube: https://youtu.be/vP8s-1xpNP4
About Dan Fantasia: Dan has been in sales recruiting since 1997 and founded Treeline in 2001. His exclusive focus on helping companies build world-class, elite sales teams has helped to change the lives of over 3,300 sales professionals.
Dan has built a deep knowledge of what it takes to build and grow a top-producing business. As a proven sales leader and innovator, Dan has created a positively charged culture that promotes the good in every person, resulting in a team that has developed best-in-practice methodologies and technology that continues to revolutionize the industry.
How to Get in Touch With Dan Fantasia: Email: fantasia@treelineinc.com Website: https://www.treelineinc.com/ Free Gift: https://www.treelineinc.com/sales-recruitment-resources/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 156. Grace Mei Yen Foo – Create Financial Freedom Using Progressive Disruptive Tools | 04 Dec 2023 | 00:36:12 | |
Connie's motivational quote for today is by – Alexa Von Tobel, “A good financial plan is a road map that shows us exactly how the choices we make today will affect our future.” Being a Financial Advisor and Wealth Manager for over 18 years before starting my business helped me understand the importance of having a financial plan for my personal and professional lives. Without a plan, we allow life to happen instead of creating a life that inspires us to show up and share our gifts with the world.
YouTube: https://youtu.be/HdPX3C5e1i0
About Grace Mei Yen Foo: Grace has been educating business owners, companies, families, and communities on industry disruptive tools that shift generational legacy. She comes from a background of heart-centered caring as a nurse for almost 40 years. Her passion for connecting the dots through education for effective and efficient solutions that bring results drives her work. Having research and data that validate outcomes allows the tools she uses to be succinct and relevant to meet the needs of those she serves.
How to Get in Touch With Grace Mei Yen Foo: Email: gracemeiyenfoo@gmail.com Website: http://linkedin.com/in/gracemeiyenfoo Free Gift: https://form.jotform.com/222814334037147
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 155. Matt Diamante – Simple SEO Strategies That Work | 27 Nov 2023 | 00:42:58 | |
Connie's motivational quote for today is by - Matt Cutts, “SEO is like a resume, you polish it, so you have your best foot forward.” As you can see from today’s quote, our topic is SEO rankings. I have asked my guest today to come back for a second time to discuss SEO since I am still working on leveraging SEO for my business because I still lack knowledge on this topic.
So, I am personally excited to hear my guest’s thoughts about SEO generation, Google analytics, and how to leverage this unforeseen power behind my website.
YouTube: https://youtu.be/iAwA1axVq58
About Matt Diamante: Matt founded HeyTony, a leading digital marketing agency. By 2023, under his guidance, HeyTony collaborated with industry titans like Canada's premier bank, Labatt, Anheuser Busch, Nivea, and Coppertone while also bolstering numerous small businesses. Passionate about work-life balance, Matt ensures HeyTony's services drive meaningful business growth, allowing clients to lead enriched lives.
How to Get in Touch With Matt Diamante: Email: matt@heytony.ca Website: http://heytony.ca/ Free Gift: https://heytony.ca/understanding-seo-socials/ Previous EOC Show With ME: https://podcasts.apple.com/us/podcast/enlightenment-of-change/id1313299091?i=1000633822291
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on Webtalkradio.com of your favorite podcast streaming service or here on YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 154. Ely Delaney – The Power of Follow-Up and Automation | 20 Nov 2023 | 00:40:24 | |
Connie's motivational quote for today is by – @iSocailFanz, “You have to stop treating your social media like a billboard. Turn one-way broadcasting into a two-way conversation. NO ONE has ever had a relationship with a billboard.”
YouTube: https://youtu.be/oInZCVGWfk8
Check Out These Highlights: Since COVID, I have spent a lot more money and time on my social media and email campaigns to help create a dynamic digital footprint for my business and spotlight my sales expertise.
A learning curve exists if you have never dabbled in the various SM platforms. So where do we start or how do we continue in this ever-changing world of global business where a digital presence isn’t a good thing to have; it’s a must-have.
About Ely Delaney: Ely is the creator of the Follow Up Rockstar System, helping entrepreneurs build a 24/7 automated system and go from surviving to thriving in any economy. He’s an Amazon bestseller with his books “Marketing Tidbits” and “Networking Tidbits,” and his program “Networking Like A Rockstar” has over 1373 students globally.
How to Get in Touch With Email: ely@elydelaney.com Website: https://connectwithely.com/ Free Gift: https://convertmoreclientsnow.com/connie
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 153. Gabe Lullo – Strategies for Sourcing New, Qualified Lead | 13 Nov 2023 | 00:35:50 | |
Connie's motivational quote for today is by – Fergal Glynn, “A bad habit appearing at many companies is to put reps in the unenviable position of trying to hit their quota by feverishly working through as many opportunities as they can. But this isn’t necessarily the ideal solution. Data-driven sales teams are finding that it is usually more effective to spend more time on qualification earlier in a sales cycle in an effort to only deliver the best opportunities to highly paid account executives.” I know this quote is lengthy, but the message is clear. I have been teaching many Business Development classes for my various clients.
When I say that Business Development is 90% preparation, they all laugh. By the end of the course, the light bulbs go off. Planning and strategizing before you even begin outreach is paramount to saving time, money, and effort for every salesperson, team, or business owner.
We think it’s a waste of time. For 40 years, I have strategized, reviewed, and self-evaluated my skill development and planned every sales call before speaking with a prospect or client. It works!
YouTube: https://youtu.be/d2GbL807QJ8
About Gabe Lullo: Gabe is back for the second time, and his expertise in sales, marketing, recruiting, and management began when he started his own business after graduation from the University of Hartford.
He operated his own sales, training, and marketing firm for over a decade. He excelled in training sales and marketing professionals, and additionally, Gabe has had a successful career in executive recruiting.
He has been instrumental in expanding the company's search and placement for IT, Software Development, Sales, Customer Success, Marketing, and Executive leaders. Gabe's most recent success has been with us here at Alleyoop. For many years, he has been working to build and grow the company by focusing on our culture, environment, customer success, and sales.
How to Get in Touch With Gabe Lullo: Podcast Episode 150 link: https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000632252787 Email: glullo@alleyoop.io Website: https://alleyoop.io/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53 Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 152. Grant Lira – Using Empathy to Revolutionize Sales | 06 Nov 2023 | 00:40:44 | |
My motivational quote is by - Daniel Lubetzky, “Empathy is one of our greatest tools of business that is most underused.” OMG, when I found this quote, I knew it was the winner for today’s topic. For the past 40 years, Empathy and understanding have been a core piece of how I developed my career and, for the past 22 years, my business.
Empathy isn’t about being weak. On the contrary, it’s where strength and integrity come from. Especially in sales, I see the need to be empathetic before we can show how brilliant we are or the solutions we provide.
YouTube: https://youtu.be/f05zrQjflO0
About Grant Lira: Grant is a successful entrepreneur, international speaker, and co-founder of The Empathy Firm. His unique approach to sales prioritizes empathy and understanding over traditional tactics. At 24, he co-created The Michelangelo System, an AI-driven podcast content repurposing system. Balancing entrepreneurship and military service, Grant is also a Cavalry Scout in the Army National Guard.
How to Get in Touch With Grant Lira: Email: grant@empathyfirm.com Website: https://empathyfirm.com/ Free Gift: Email Grant with the Subject line – Changing The Sales Game
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 151. Joel Stevenson – Finding Success in Sales | 30 Oct 2023 | 00:39:06 | |
Connie's motivational quote for today is by – Napoleon Hill, “If you can't do great things, do small things in a great way." Okay, I am a Napoleon Hill geek and love his quotes. The one I’ve chosen for today’s show is no different.
For the past 40 years, I have lived my personal and professional life working on or creating micro habits that I could learn, execute, master, build upon, and then rinse and repeat with the next skill I needed to grow to get me to the next level of success.
I have found that building small things upon each other is when magic happens. Developing expertise in anything is impossible without ongoing practice and effort—a simple concept.
YouTube: https://youtu.be/QIhBrphjbYc
About Joel Stevenson: Joel is the General Manager of Direct Brands at Vendasta, which acquired Yesware in 2022, where Joel was CEO. Prior to Yesware, Joel built Wayfair’s B2B business from scratch to $400MM in annual revenue. He also ran Wayfair’s UK business and oversaw the FP&A function as Wayfair transitioned into a publicly traded company.
Before Wayfair, Joel worked as a consultant at ZS Associates and spent the early part of his career in various sales roles. Joel has an M.B.A. from the Yale School of Management and a B.S. in Business Administration from the University of Illinois. He has a goal of being #1 for humor endorsements on LinkedIn.
How to Get in Touch With Joel Stevenson: Email: jstevenson@yesware.com Website: https://www.yesware.com/
Free Link to Yesware: https://yesware7054.grsm.io/pb7etw45xfja
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 150. Gabe Lullo – Sales and Recruiting | 23 Oct 2023 | 00:39:38 | |
My motivational quote for today is by – Red Adair, “If you think it’s expensive to hire a professional, wait until you hire an amateur.” You know that old saying, penny wise, dollar foolish? I see it when organizations hire to fill a job and are not necessarily the perfect fit for long-term growth and employment. The revolving door is the circumstance we often find ourselves in. So, is there a better way to hire the right people who will exceed your wildest dreams?
YouTube: https://youtu.be/ldLRqAf3jD0
About Gabe Lullo: Gabe’s expertise in sales, marketing, recruiting, and management began when he started his own business after graduation from the University of Hartford.
He owned and operated his own sales, training, and marketing firm for over a decade. He excelled in training sales and marketing professionals, and additionally, Gabe has had a successful career in executive recruiting.
He has been instrumental in expanding the company's search and placement for IT, Software Development, Sales, Customer Success, Marketing, and Executive leaders. Gabe's most recent success has been with us here at Alleyoop. For many years, he has been working to build and grow the company by focusing on our culture, environment, customer success, and sales.
How to Get in Touch With Gabe Lullo: Email: glullo@alleyoop.io Website: https://alleyoop.io/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 149. Bob Bruder – The Power of Referral Partner Networks | 16 Oct 2023 | 00:38:17 | |
Connie's motivational quote for today is by – Timothy M. Houston , “Referrals are the privilege of the opportunity given to you by someone else to potentially do business with someone who wants, needs or desires the products or services you offer.” OMG, when I found this quote, I knew it was the winner for today’s topic.
For the past 35 years, I have lived off referrals, and my business has continued to grow by building lifelong, like-minded referral partners. Please take a moment and think about the time and effort it takes to create new, raw business opportunities. There is a concoction of habits that go into business development depending on your industry, skill level, experience, etc.
For me, a massive piece of my concoction of habits is giving and generating referrals daily. I habitually send out at least 5-10 introduction emails every week. Yes, every week. I’m not special; I know many people and have honed my business development habits and skills by being a great connector. The old saying, the more you give, the more you get,” is a true statement and has served me well in the past 40 years.
YouTube: https://youtu.be/e10PdfEaF0Q
About Bob Bruder: Bob, who, like me, is a heart-centered leader in his industry. Bob is a passionate Regional Director for CoolVu Glass and Surface Solutions, with strong expertise in the window film industry. With 40+ years of experience, he has proven the ability to guide many small business owners to grow successful businesses. His love for business and industry fuels his commitment to providing guidance and support to new Franchisees.
How to Get in Touch With Bob Bruder: Email: b.bruder@coolvu.com Website: https:// CoolVu.com
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 148. Jeff Blackman – How to Peak Your Profits and Always Hit Your BULLSEYE | 09 Oct 2023 | 00:38:41 | |
Connie's motivational quote for today is by – Jim Rohn, “One customer, well taken care of, could be more valuable than $10,000 worth of advertising.“ After finding this quote for today's show, I began to reflect on the money I see many companies spend on advertising versus the value put on deliverables after new sales are made.
Too often, I see everyone striving to bring in new business; they need to remember to follow up and show up after new pieces of business close. Essentially, business goes out the back door as we work and focus on the front door.
We need a balance of constant new business development activity and nurturing and delivering great solutions to our existing clients.
I have been blessed to live off referrals for most of my sales career. It’s not magic or luck. I over-deliver, grow my relationships by playing to the long game, not looking for transactional business, and remain relevant and valuable to ALL my past and present clients.
About Jeff Blackman: Jeff is a Hall of Fame speaker, bestselling author, award-winning success coach, broadcast personality, and lawyer. He heads Blackman & Associates—a results-producing business-growth firm in the Chicagoland area.
Jeff’s clients call him a “business-growth specialist.” As a radio/TV talk show host, Jeff’s guests have been Oprah Winfrey, Jerry Seinfeld, astronaut Jim Lovell, and Olympic gold medalist Caitlyn Marie Jenner (born William Bruce Jenner).
Jeff’s six bestselling books include Peak Your Profits!® Stop Whining! Start Selling!, and his latest bestseller, published in December 2022—BULLSEYE! Hitting Your Targets at Home and Work.
Jeff’s audio business-growth system: Opportunity $elling® - Six Profit-Producing Steps to Multiply Your Earnings and the RESULT$ audio. Jeff also hosts two video learning called Profitable Customer Service and How to Set and Really Achieve Your Goals.
He’s also a happy husband, devoted father, ecstatic new grandfather, veteran softball player, avid biker, and a loyal or nutty Chicago Cubs fan! Jeff Blackman helps you create profits through people!®
How to Get in Touch With Jeff Blackman: Email: jb@jeffblackman.com Website: https://www.jeffblackman.com/ Free offer: Send an email to sheryl@jeffblackman.com - with the Subject Heading: Connie Rocks: Sweet 16
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 147. Daniel Alexander Viduya – Choosing A Brand Partner That Is Bound By Integrity | 02 Oct 2023 | 00:36:02 | |
Connie's motivational quote for today is by – Sally Gronow, “Good customer service costs less than bad customer service." This short quote says it all. As a business owner, for me to not be responsive and over-deliver every time I speak and engage with my clients, I would not see the success and repeat business I am blessed to have.
There is always competition, so if we show up daily to serve and deliver our products and services better, all that matters is the customer. The competitor becomes irrelevant. It's an easy concept that I live by.
YouTube: https://youtu.be/8-eewkKTHqM
About Daniel Alexander Viduya: From facing the hardships of being independent at 16 to discovering his passion for Customer Experience, Daniel has mastered the art of Customer Service both on the front and back end. For years, he worked under high-pressure conditions in call centers and is passionate about educating brands on how to scale high-performing teams ethically and efficiently. Daniel firmly believes that sales are not just simple sales. Instead, sales are about consulting and recommending what best suits a brand's needs.
How to Get in Touch With Daniel Alexander Viduya: Website: https://supportzebra.com/ Email: daniel.viduya@supportzebra.com
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 146. Lady Jen Du Plessis - Building World-Class Teams | 25 Sep 2023 | 00:40:10 | |
Connie's motivational quote for today is by – Nelson Mandella, “Do not judge me by my success; judge me by how many times I fell down and got back up again.” I love this quote. For a moment, think about how many times you’ve hit hard times or fallen. I’ll bet it’s a ton!
We have all had hard times, uncertainty about the next best step to take, and most importantly, when things go poorly, we stand back up, dust ourselves off, and start all over again. I don’t believe there is such a thing as an overnight success. It may appear that way looking from the outside, I bet most overnight successes took years to get there!
YouTube: https://youtu.be/cbaDu9RHf-A
About Lady Jen Du Plessis: Jen is affectionately known as The Impact Mentor and Scaling Architect, becoming The Leading Expert in building world-class teams. A financial services industry veteran of 4 decades, she was listed in the Top 200 mortgage originators nationally and funded over $1 billion in mortgage loans during her career. She has numerous #1 Amazon best-selling books, hosts two top-ranking podcasts, and is the Producer and Host of her TV Show – Tell Me I Can’t.
How to Get in Touch With Lady Jen Du Plessis: Website: https://www.jenduplessis.com/ Email: jen@jenduplessis.com Free Gift: Jenduplessis.com/7strategies $197 Mini-Course: https://conniectsg--jenduplessis.thrivecart.com/letting-go/
Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||
| 145. Matt Putra – How to Manage Cash Flow for eCommerce Businesses | 18 Sep 2023 | 00:41:09 | |
Connie's motivational quote for today is by – Hendrith Vanlon Smith, Jr., “If you want your business to be resilient, you gotta improve cash flow and widen margins.” I love talking about money with my guests. It’s an important topic since it is a measure or an energy exchange based on efforts and outcomes (ROI) we share with our ideal clients. I’ll bet most of us have a budget we adhere to with our household bills and cash flow. As a business owner or CFO at an organization, the same principle of good money management is crucial to the resilience and growth of any business.
YouTube: https://youtu.be/SzY1LYSeTdM
About Matt Putra: Matt is a Chief Financial Officer experienced in scaling, transforming, and financing small and medium-sized businesses. He makes sure you have the resources you need to achieve your mission.
How to Get in Touch With Email: matt@eightx.co Website: http://eightx.co/ Free Gift: https://eightx.typeform.com/thesalesgame
Contact Connie: LinkTree: https://linktr.ee/conniewhitman Download Free Communication Style Assessment: https://whitmanassoc.com/csa/ All-Star Community: https://changingthesalesgame.mykajabi.com/All-Star-Community Infinite List Community: https://mneeley.ontraport.com/t?orid=12172&opid=53
Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or on YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. | |||