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	Titre	Date	Durée
	Ep 174 - Communicate Like a Senior Leader The Habits That Make You Sound More Junior Than You Are	19 Oct 2026	00:36:03
Have you ever been told you’re “not quite ready yet”, or that you need more gravitas, without anyone saying what that actually means? In this episode, we talk about the communication habits that can make capable, experienced people come across as more junior than they are. It’s feedback hardly anyone gives you directly, and it can quietly cost you promotions, job offers and a seat at the table. From our work with coaching clients and leadership teams, we share four patterns we see again and again, and why fixing them is often far simpler than people expect. We finish with three practical ways to make sure the way you communicate matches the level you’re working at. Key points from this episode Why being capable and visible isn’t the same as being seen as senior The interview habit that keeps experienced candidates getting pipped to the post How staying quiet to protect your reputation can end up damaging it What “looking up and out” means, and why communicating only for your own function keeps you small A simple structure that stops you saying too much or too little 00:00 Introduction: Why Communication Shapes How Senior You’re Perceived 01:00 The Feedback Nobody Gives You 03:25 Pattern One: Saying Too Much 07:05 Interview Answers That Miss the “So What” 08:55 Storytelling Without Going Round the Houses 13:25 Pattern Two: Saying Too Little 17:30 Is This the Right Meeting for You? 22:15 Pattern Three: Too Narrow a Lens 25:15 Looking Up and Out 27:30 Pattern Four: Not Reading Your Audience 29:55 Tailoring Presentations to the People You Need to Influence 31:25 Tip One: Ask for Specific Feedback 32:35 Tip Two: Prepare Rather Than Wing It 33:15 Tip Three: Bottom Line Up Front (BLUF) 34:30 How We Can Help and Close Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 173 - How to Create a Culture of Accountability	05 Oct 2026	00:25:47
When leaders say they want their team to "take more accountability", it often lands as a hunt for whose head will roll. In this episode, we unpack why that version of accountability actually gets in the way of delivery, and what a genuine culture of accountability looks like instead: high standards, clear commitments and a team that surfaces problems early rather than hiding them. Drawing on our recent work facilitating leadership teams, we share the simple exercise that exposes how aligned (or not) a team really is on its priorities, Jacqui's honest reflection on her own head-down habit earlier in her career, and a practical feedback framework you can use in your next team meeting to build peer-to-peer accountability. Key points from this episode Why "whose head will roll" is the fastest way to undermine accountability The three-priorities question that leaves most leadership teams surprised Why your best performers might be the ones not flagging risks A simple feedback exercise that stops teams giving each other a get-out-of-jail-free card The balance of challenge and support that gets people delivering more Timestamps 00:00 Introduction: why we're talking about accountability 01:00 What accountability is and isn't 03:30 Why accountability starts before something goes wrong 04:00 The top three priorities exercise 07:30 Ranking priorities and understanding individual capacity 09:00 Surfacing risk early and the role of psychological safety 10:30 Jacqui's head-down habit and what it cost her 13:30 Moving from manager-led to peer-to-peer accountability 16:00 The AID feedback framework 18:45 Why you can't explain yourself, but you can ask questions 20:15 High challenge, high support 22:15 Recognition as part of accountability 23:30 Final thoughts Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 172 - Low Confidence at Work: The Four Things Killing Yours	21 Sep 2026	00:32:27
Confidence, self-doubt and imposter syndrome are some of the topics you listen to most, and there's a reason we keep coming back to them. In this episode we step back from the individual stories and look at what's driving low confidence at work, because we'd argue it's usually a symptom rather than the problem itself. We walk through four things that quietly erode confidence, from an environment that strips it away to the odd lag that hits when your title changes but you don't feel any different. Most of us are dealing with two or three at once, and that's completely normal. We've also pulled together a playlist of five episodes from the back catalogue, so you can go deeper on the one that fits you best. Key points from this episode Why low confidence is often a symptom, and what it might be pointing to The many ways low confidence shows up, and why so many of us hide it Why you can't build confidence in an environment that strips it from you The identity gap: what happens when your title changes but you don't feel any different Why imposter syndrome so often arrives as a package deal with the others Go deeper: the confidence playlist Listen to the full playlist here Ep 27: Overcoming Self-Doubt: Practical Strategies for Building Confidence at Work Ep 67: The Difference Between Confidence and Self Belief Ep 90: 6 Confidence Myths that Hold Leaders Back Ep 110: Imposter Syndrome with Aoife O'Brien Ep 164: Imposter Syndrome: Why It Gets Worse as You Get More Senior 00:00 Introduction and How the Playlist Works 01:00 Why Low Confidence Is a Symptom, Not the Problem 02:00 How Low Confidence Shows Up 05:00 The Overthinking Cycle 06:00 When Caring What People Think Is Rational, and When It Drains You 08:00 Cause 1: Your Environment 14:30 Cause 2: Finding Something Difficult 18:00 Cause 3: The Identity Gap 23:00 Cause 4: Imposter Syndrome 29:00 Coaching and Imposter Syndrome 30:30 Why Most of Us Have Two or Three Stacked, and Wrap Up Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 171 - CV Positioning: How to Apply for Roles Above Your Current Title	07 Sep 2026	00:32:29
We've both had this come up constantly in coaching conversations lately: talented people who are already operating above their job title, but who rule themselves out of applying for that next-level role because they haven't got the title (or the box-ticked experience) to "prove" it yet. In this episode, we break down exactly how to position yourself on paper and in interview when you're going for a role you haven't technically done before, and why waiting for permission is costing you opportunities right now. We cover the CV rewrite that actually gets you noticed, the one interview question you need to have properly rehearsed, and how to handle the gaps you're dreading being asked about, without sounding like you're making excuses. Key points from this episode Why staying in a role you've outgrown often feels safer than going for the promotion you actually want, and why that logic doesn't hold up The CV shift that stops you blending in with every other candidate (hint: it's not about listing more responsibilities) A simple framing technique you can use in your CV or cover letter to be upfront about the gap between your title and your actual level How to prepare for "tell me about yourself" so it doesn't derail your entire interview Why the energy you bring to an interview might matter more than how many boxes you tick Timestamps 00:00 Introduction: applying for roles above your current title or experience level 01:00 Why ambitious people stay stuck, waiting for the "right" experience before applying 04:00 Step one: positioning your CV to get picked for interview in the first place 06:00 Rewriting bullet points around scope and impact, not job description tasks 09:00 The "ready for" framing technique for your CV or cover letter 11:00 Why job titles mean less than you think, and what recruiters actually look for 14:00 Ignoring the "tough market" echo chamber and focusing on your own positioning 17:00 Interview prep: nailing the "tell me about yourself" question 21:00 Handling the gaps you're most worried about being asked 24:00 Finding leadership evidence outside your job title, including outside work entirely 25:00 Why energy and authenticity outweigh ticking every box at interview 29:00 Final advice: stop waiting for permission and start applying now Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 170 - How to Get Out of the Weeds and Think Strategically	17 Aug 2026	00:31:32
In this episode, we're tackling a topic we know lands hard for so many of you: how to be strategic when your operational workload keeps dragging you back into the weeds. It's one we've covered from different angles before, but it kept coming up in client conversations, so we thought it was time to revisit it properly. Rather than focusing on time management tips you've probably already tried, we dig into why this is so often about habits and identity rather than a lack of hours in the day. We share five reasons this keeps happening, then three practical steps you can start using straight away to create genuine thinking space. Key points from this episode Why "just block out time in your diary" so rarely works, and what's really going on underneath The five hidden drivers keeping you stuck in the weeds, from the escalation loop to the relentless optimism trap Why being the person with all the answers might be quietly holding your career back A simple question to ask before you jump in and solve someone else's problem for them The three Ds framework for working out what you can stop being involved in 00:00 Introduction and why this topic keeps coming back 06:00 It's not just a practical problem, it's about habits and identity 07:00 Driver one: the escalation loop 12:00 Driver two: the addiction to being needed 14:00 Driver three: the expertise trap 17:00 Driver four: diary space isn't head space 19:00 Driver five: the relentless optimism trap 22:00 Acknowledging your part in it 23:00 What to do: catch yourself before you jump in 26:00 What to do: find the pattern, not the instance 28:00 What to do: the three Ds - ditch, delegate, design differently 30:00 Final thoughts and where to find the playlist Useful Links Strategic Thinking Episodes Playlist Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 169 - Preparing for Promotion Conversations	03 Aug 2026	00:32:25
You're doing brilliant work, you know you could probably do your boss's job, and you're still waiting for someone to notice. Sound familiar? In this episode, we unpack why performing well and waiting for the tap on the shoulder rarely gets you promoted, and what to do instead. We talk through the very British discomfort with "shouting about yourself," why recognition for your current role doesn't automatically translate into being seen as ready for the next one, and how to have promotion conversations that feel like advocacy rather than an ultimatum. We share a real client example of how raising the conversation months in advance completely changed the outcome, plus practical advice on timing, who to actually speak to, and how to reframe a knockback into a clear, strategic next move. Key points from this episode Why being a "reliable pair of hands" can quietly work against your chances of promotion The very British instinct that's stopping you asking for what you want Why your manager praising your work doesn't mean they see you at the next level A real client story of how starting the conversation early changed everything Who you should actually be having this conversation with (hint: it's not always who you think) Timestamps 00:00 Introduction and why this topic matters 01:00 Why performing well isn't a promotion strategy 06:00 The British discomfort with self-promotion 09:00 Why being noticed doesn't mean being seen as ready 12:00 A client's story: raising the conversation months ahead 17:00 Why timing beats waiting for the annual appraisal 19:00 Choosing who to have the conversation with 21:00 Reminding people of your impact 29:00 Turning a "no" into a clear next move Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 168 - DISC Personality Types: Building Confidence When Working with Different Styles	20 Jul 2026	00:42:13
Ever felt like a colleague or your boss was speaking a completely different language, even though you're both talking about the same thing? This week we're joined by Gayle Tong, confidence coach and DISC practitioner, to unpack why working with different personality types can quietly chip away at your confidence at work, and what to actually do about it. We get into what DISC really measures (it's not personality, whatever the name suggests), why the value isn't in the report itself but in the conversation that follows it, and how understanding your own style, and other people's, can turn "why don't they just get it?" into genuinely better working relationships. Key points from this episode Why psychometric tools like DISC measure behaviour, not personality, and why that distinction matters more than you'd think The DISC styles explained in plain English, plus what each one looks like on a good day versus a bad one Why some of the most common workplace friction comes down to two particular styles clashing, and what to do about it The real cost of being told to "just be more confident" without specifics A simple team exercise that surfaces things colleagues have never known about each other, even after years of working together 00:00 Introduction: welcoming guest Gayle Tong 01:00 Gayle's background in confidence coaching and DISC 02:00 Why working with different personality types affects confidence 03:00 How this shows up with Gayle's coaching clients 04:00 DISC explained: behaviour, not personality 06:00 The four DISC styles: D, I, S and C 09:00 Why report feedback works best through discussion 10:00 What happens when you don't recognise yourself in your profile 13:00 Starting with self-awareness before anything else 14:00 The strengths and challenges of each style, good day versus bad day 18:00 Which styles clash, and which connect naturally 21:00 A real example: adapting communication style by email 26:00 Team exercise: the 'My DISC Profile' activity 33:00 When you feel pressure to be more like a 'D' style 35:00 Having the honest conversation about how you work best 37:00 Why "just be more confident" isn't useful feedback from managers 40:00 How to find and work with Gayle Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Connect with Gayle Website: https://www.enrichmentcoaching.co.uk/ LinkedIn: https://uk.linkedin.com/in/gayletong Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 167 - Influencing Without Authority	06 Jul 2026	00:25:12
Ever felt unheard when trying to get buy-in from someone who doesn't report to you, or from a boss who just isn't responding to your usual approach? In this episode, we unpack influencing without authority: why it's such a common challenge in matrix organisations and cross-functional roles, and what actually works when you can't simply pull rank to get people on board. We explore the difference between personal power and position power, why doubling down on what isn't working rarely gets you anywhere, and share practical, actionable ways to build the kind of influence that lasts. Key points from this episode Why influencing without authority comes up so often, and why nobody ever really teaches us how to do it The crucial difference between personal power and position power, and what happens when you've only built one of the two How to spot the early signs that your usual approach isn't landing, and what to do instead Practical tools for building buy-in: getting curious, aligning with other people's priorities, and pre-socialising your ideas Why listening might be the single most underused skill when it comes to getting people on side 00:00 Introduction: why influencing without authority matters 03:00 What makes influencing feel so hard 06:00 Personal power versus position power 13:00 A simple first step: noticing frustration and getting curious 16:00 Aligning your priorities with theirs 18:00 Pre-socialising ideas and mapping the informal power structure 21:00 Listening: the most underused leadership skill 23:00 Final thoughts and how to get support Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 166 - Career Planning: Why the Plan in Your Head Isn't Working	22 Jun 2026	00:23:39
Career planning is one of those things most of us know we should do and keep putting off. In this episode, we explore why it feels so much harder than it should be, and why the version most people have in their heads doesn't actually count as a plan. Pam shares the simple, one-page approach she uses with her clients that takes an hour (or 10 minutes a day across a week) and turns vague ambition into something you can actually act on. If you've ever thought "I'll do that when things settle down" or "I wouldn't even know what to put in a career plan," this one's for you. Access Pam's Career Plan on a Page resource to work through it after listening Key points from this episode Why keeping your career plan in your head is costing you opportunities, even if you think you've got it figured out The biggest misconception that stops ambitious people from starting: it doesn't have to be a big formal exercise Why good career planning starts with looking back, not forward, and what that unlocks How a career plan becomes a compass when you're in a role you're not loving or you're wondering "is this it?" What Pam's Career Plan on a Page actually contains, and how to use it to keep moving forward 00:00 Introduction and why career planning keeps getting put off 01:00 The problem with keeping your plan in your head 03:00 What stops ambitious people from committing it to paper 05:00 The clarity gap: not knowing what to even put in a plan 06:30 Where to start: reflection before direction 08:00 Looking back to move forward, and what the career mapping exercise reveals 11:00 Using your plan as a compass when things feel hard 12:00 When a career plan leads somewhere unexpected: client stories 14:00 Pam walks through the Career Plan on a Page process 19:00 What the completed plan looks like and how to keep it live 21:00 Final thoughts: treating it as an experiment, not a commitment Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 165 - Underselling Yourself Communication Habits That Can Stall Your Career	08 Jun 2026	00:28:12
In this episode, we explore a pattern Jacqui sees regularly in her coaching practice — capable, high-performing professionals who are inadvertently stalling their own careers by the way they talk about their work. Using a real client story (shared anonymously), we unpack what underselling looks like in practice, why it happens, and what you can do differently. If you've ever described something you achieved and immediately wondered why it didn't land the way you hoped, this one's for you. Key points from this episode Why competence alone won't get you to director level — and what needs to change in how you communicate your contribution The visibility paradox: how the people doing the most impressive work are often the least visible How deep-seated discomfort with self-promotion shows up in the language you use every day The difference between describing what happened and articulating what you made happen A simple practical exercise to reframe how you talk about your work, and where to use it 00:00 Introduction and the client story behind this episode 01:00 The pattern: capable professionals who let their contribution go unnoticed 05:00 The visibility paradox and why senior leaders need to be seen, not just effective 10:00 Why "selling yourself" creates resistance — and a more useful way to think about it 13:00 The cost of invisibility: a real example from a Deloitte partnership decision 19:00 Comfort zones, default behaviours, and what's really driving the pattern 21:00 Tara Mohr's Playing Big and the language habits that keep people small 23:00 Active versus passive framing — and why it matters beyond the interview room 25:00 The practical exercise: write two versions and find the opportunity to use one Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 164 - Imposter Syndrome: Why It Gets Worse as You Get More Senior	26 May 2026	00:28:04
If you expected imposter syndrome to ease off as your career progressed, you're not alone, and you're probably wondering why it's doing the opposite. In this episode, we dig into why imposter syndrome so often intensifies at senior level, and what's actually going on in your brain when it does. We share practical strategies for working with imposter syndrome rather than trying to outrun it, because working harder and delivering more isn't the answer, and most people find that out the hard way. Key points from this episode Why becoming more senior makes imposter syndrome worse, not better and the brain science behind it The identity gap: why your internal reality struggles to keep pace with your external success How self-judgment fuels imposter syndrome and what to do instead Why positive feedback doesn't land and a simple technique to change that How to borrow belief from the people who already have it in you 00:00 Introduction and Topic Overview 00:26 Why Imposter Syndrome Intensifies With Seniority 02:29 The Trap of Trying to Outwork It 05:00 Your Brain, Evidence and the Confidence Gap 08:00 Navigating Uncertainty: The Board Meeting Example 11:00 The Identity Gap Explained 13:30 The Self-Judgment Cycle 16:30 What Actually Helps: Reducing Self-Judgment 21:00 How to Internalise Positive Feedback 24:30 Borrowing Belief From Others 26:30 Final Thoughts and Call to Action Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 163 - Bouncing Back From Negative Feedback	11 May 2026	00:28:10
Receiving negative feedback is something every leader faces — but nobody really teaches you how to handle it well. In this episode, we talk about why your reaction to negative feedback matters more than you might think, and how developing the skill of receiving it well can genuinely change the trajectory of your career. We share real examples, including a story from Pam's own career where one piece of feedback held her back from presenting confidently for years — and what she wishes she'd done differently in that moment. Key points from this episode Why how you respond to negative feedback creates either a vicious or virtuous cycle in your career The mindset shift that separates feedback from your sense of identity Why asking more questions after difficult feedback is more powerful than going away to stew on it Longer-term strategies to make feedback easier to receive — and less likely to sting How regularly asking for feedback desensitises you and builds trust with the people around you 00:00 Introduction and Topic Overview 00:26 Why Negative Feedback Hits So Hard 02:59 The Vicious and Virtuous Cycle 05:37 Separating Feedback from Identity 09:00 Unpacking a Real Listener Example 13:00 What to Do in the Moment 16:37 Creating Distance and Regulating Your Emotions 18:00 Pam's Personal Story: The Presentation That Set Her Back 23:00 Longer-Term Strategies: Feedforward and Seeking Input 25:30 Making Feedback a Regular Habit 26:37 Closing the Loop: Acknowledging What You've Done With Feedback 28:00 Close and Call to Action Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 162 - Why You Can't Say No at Work (And What It's Costing You)	20 Apr 2026	00:25:04
If you've ever found yourself completely overwhelmed, running on empty and wondering how you got here, this episode is for you. We're exploring why so many leaders struggle to say no. Not because they're weak or disorganised, but because saying yes is what got them where they are. Understanding how this pattern forms is the first step to changing it. We get honest about what this really looks and feels like from the inside, including the gap between how capable you appear to everyone else and how stretched you actually feel. If any of this sounds familiar, you're not alone, and there are things you can do. Key points from this episode Why saying yes early in your career works against you later — and how it stops being a strategy and becomes your identity The "invisible yes" — work that lands on your plate that you never actually agreed to What it really costs you to keep saying yes to everything, including your career progression Why pushing back feels so hard when you've always been the reliable one First steps to take if you recognise yourself in this episode Timestamps 00:00 Introduction and Episode Overview 00:47 Why Saying Yes Feels Good Early in Your Career 03:00 When Yes Stops Being a Strategy and Becomes Your Identity 06:00 What This Really Looks Like Day to Day 09:00 High Achievers Don't Give Themselves Permission to Struggle 11:00 The Cost of Always Finding a Way Through 14:00 The Invisible Yes — and Why It Matters 16:00 Practical First Steps: Pause, Reflect and Reassess 19:30 Why Asking for Help Is Part of the Solution 22:30 When It's Time to Consider Coaching 23:30 Link to Episode 82 and Close Useful Links Episode 82 Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 161 - When a Team Member Undermines You - How to Recognise It and What to Do	07 Apr 2026	00:27:49
Managing a team member who's being disrespectful is one of the most confidence-shaking situations a leader can face, precisely because it's so hard to name. Is it a conduct issue? A personality clash? Or is it you? In this episode, we unpack what disrespectful behaviour from a team member actually looks like, why leaders so often hesitate to act, and what to do when you're ready to address it. We share real examples from our own experience and client work, and walk through a practical approach that doesn't require you to go in heavy-handed, but does require you to stop waiting. Key points from this episode How disrespectful behaviour often hides in plain sight — and why high performers aren't immune from it The self-reflection step most leaders skip before addressing conduct Why curiosity is one of your most underused tools in these conversations Using the AID framework (Action, Impact, Desired behaviour) to tackle it directly without the emotion What to do if it doesn't improve — and why escalation is rarer than you think 00:00 Introduction and episode overview 00:26 What does disrespectful behaviour actually look like? 03:00 The grey areas: when you're not sure if it's a conduct issue 07:00 How many people wish they'd waited longer vs. acted sooner? 08:30 Why addressing it is a development opportunity for both of you 10:00 Setting clear expectations before the conversation 14:00 Pam's example: when the negativity wasn't what it seemed 16:00 Using curiosity to get underneath the behaviour 20:30 Where to start: a step-by-step approach 23:00 The AID framework in practice 24:30 If it doesn't improve: escalation, consistency, and keeping records 26:30 Final thoughtsSonnet 4.6 Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 160 - Senior Panel Interviews: How to Prepare and Stand Out	16 Mar 2026	00:23:52
Panel interviews at senior level are a different beast — and if you go in preparing the same way you would for a mid-management role, you're likely to undersell yourself. In this episode, we break down exactly what makes senior panel interviews different and, more importantly, how to prepare in a way that genuinely sets you apart. We cover everything from researching panel members to handling the gaps in your experience with confidence. If you've got one of these coming up, this episode is essential listening. Key points from this episode Why senior panel interviews feel more like a discussion — and what the panel is really trying to find out How to go beyond the job description in your preparation and why it matters The smart way to research panel members before you walk in the room Why preparing stories beats preparing Q&As — and the three buckets every story should fit into How to handle gaps in your experience honestly without it damaging your chances Timestamps 00:00 Introduction and Topic Overview 00:52 How Senior Panel Interviews Differ from Earlier Career Stages 02:15 What Each Panel Member Is Looking For 03:45 Why Starting with the Job Description Isn't Enough 05:00 Researching Panel Members and the Market Context 07:00 How to Find Information on Panel Members 08:30 Asking the Recruiter the Right Questions 09:45 Pulling Your Preparation Together: Stories and Evidence 11:00 How to Handle Gaps in Your Experience 13:00 Honesty and Credibility: Why Transparency Builds Trust 15:00 Why Human Connection Matters More Than Scripted Answers 17:00 What the Panel Is Really Assessing at Senior Level 18:45 Key Themes and Scenarios to Prepare For 20:00 The Three Things Senior Leaders Need to Demonstrate 21:30 Final Advice and How to Get Support from Pam Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 159 - How to Run Effective One-to-Ones	02 Mar 2026	00:32:08
We've all sat in a one-to-one that felt like a grilling rather than a genuine conversation. And if you're leading a team, you might be doing the same thing without even realising it. In this episode, we're sharing 10 principles to help you run one-to-ones that actually work, both for the people you manage and for the one-to-ones you have with your own line manager. Nobody teaches you how to do this well. Most of us copy what we experienced, which means the same unhelpful patterns get passed down from manager to manager. We cover the fundamentals that break that cycle, from who should own the agenda to how often you should actually be meeting. Key points from this episode Why one-to-ones should be employee-driven, not manager-led — and what that looks like in practice The difference between a one-to-one and a status update (and why confusing the two is costing you) How to distinguish between different types of one-to-ones and why mixing them into one conversation doesn't serve anyone Why consistency matters more than length or frequency — and the message you send when you cancel The simple follow-up habit that makes one-to-ones genuinely useful over time Timestamps 00:00 Introduction — why one-to-ones come up so often with clients 01:00 Why nobody is ever taught how to run a good one-to-one 02:30 The research linking effective one-to-ones to high-performing teams 03:30 Principle 1: One-to-ones should be employee-driven, not manager-driven 04:15 Principle 2: They are for development, not just reporting 05:00 Principle 3: Make space for the human, not just the work 06:50 The cost of one-to-ones that feel like interrogations — a real client example 09:00 Principle 4: Distinguish between different types of one-to-ones 11:00 Principle 5: Come with an agenda — and who should own it 13:30 How to prompt agenda preparation as a line manager 14:30 Principle 6: Status updates don't belong in one-to-ones 16:20 How proactive communication outside one-to-ones can transform the dynamic 18:00 Principle 7: Consistency matters more than length 19:30 Principle 8: Shorter, focused meetings often outperform longer ones 20:00 What's the right frequency? The case for biweekly 21:30 Why senior leaders often need more frequent one-to-ones, not fewer 23:00 Principle 9: Frequency should flex intentionally — not just when things come up 25:30 The importance of protecting one-to-one time from more senior demands 27:30 Principle 10: Follow up on commitments — documentation matters 29:00 A simple four-section format to keep one-to-ones on track Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 158 - Why High Performers Burn Out (and the Strategic Move That Protects Your Career)	16 Feb 2026	00:21:00
Key points from this episode Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 157 - 5 Questions to Ask Yourself Before You Start Your Job Search	02 Feb 2026	00:21:05
Whether you're facing redundancy, escaping a toxic environment, or ready for your next career move, asking yourself the right questions before you start can transform your entire job search experience. We share the six questions we use with our coaching clients to help them move from frustration to focus, ensuring they land roles they actually want rather than just any role. If you've been job searching for a while and feeling frustrated, these questions also offer a valuable reset to help you go again with fresh clarity. Key points from this episode The critical difference between running from something versus running towards something in your job search How to identify your non-negotiables and what you're willing to compromise on before you start applying Uncovering the value and strengths you're not currently using (and whether you actually want to use them) Why quality beats quantity when it comes to job applications Timestamps: 00:00 Introduction and Topic Overview 01:00 Question 1: What Am I Running From vs Running Towards? 05:00 Question 2: What Am I Willing to Compromise On and What's Non-Negotiable? 07:00 Question 3: What Value Do I Bring That I'm Not Currently Using? 12:00 Question 4: Who Do I Need to Become to Land the Role I Want? 16:00 Question 5: What Is My Personal Situation Right Now? 17:00 Why Quality Over Quantity Matters in Job Search 19:00 Wrap Up and Resources Useful Links Pam's Job Search Accelerator online programme Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 156 - 5 Mindsets Great Leaders Adopt	19 Jan 2026	00:22:56
We're tackling something fundamental this week: the mindsets that separate good leaders from great ones. This isn't about productivity hacks or the latest leadership trend - it's about the inner game that determines whether you'll thrive or struggle in leadership roles. Whether you've just stepped into a senior position or you're looking to level up your leadership capability, this episode gives you five mindsets that will genuinely shift how you operate. Key points from this episode Why trying to copy other leaders' styles will damage trust and put you under unnecessary pressure The difference between rational self-doubt and actual imposter syndrome (and why that distinction matters) How the drive to prove yourself can actually hold you back from becoming more effective Why creating thinking time feels uncomfortable but is non-negotiable for senior leadership The alternative to getting comfortable being uncomfortable 00:00 Introduction - Five mindsets great leaders adopt 01:00 Context: Why mindset matters more than external skills 03:00 Mindset 1: Lead as yourself - authenticity without the buzzword 05:00 Mindset 2: Name the fear - managing self-doubt effectively 07:00 The temptation to prove yourself worthy 08:00 Mindset 3: Embrace being a work in progress 10:00 Mindset 4: Think, don't just do 12:00 Why being visibly busy can hold senior leaders back 14:00 How thinking time actually feels when you allow it 15:00 Mindset 5: Get uncomfortable being comfortable 17:00 Finding the edges without pushing into panic zone 19:00 How to actually use these mindsets in practice 21:00 Final advice and next steps Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 155 - New Year Career Goals: Connect With What You Actually Want	05 Jan 2026	00:21:27
We're kicking off 2026 with the second part of our reflect, connect, commit framework. If you haven't listened to our year-end reflection episode yet, go back and start there - you'll get much more from this one if you do the reflection first. This episode is about connecting with what you actually want for your career (not what you think you should want) and then committing to action that will make it happen. We talk about why SMART goals leave us cold, how to figure out what energises you versus what drains you, and the difference between dreaming big and taking the first step. Key points from this episode Why your definition of career success changes (and why that's important to understand) The difference between values and priorities when it comes to career planning How to identify who and what energises you (and why that matters more than you think) Why we hate SMART goals and what to do instead The commitment question: what will you do in January that signals you're serious? 00:00 Introduction: Connect and Commit for 2026 01:00 The Reflect, Connect, Commit Framework Overview 03:00 Values and Priorities: What Does Career Success Mean to You? 05:00 Pam's Definition of Success: Impact Over Everything Else 06:00 Jacqui's Realization: Financial Success AND Fun 08:00 More Of, Less Of: What Do You Want to Change? 09:00 Who Energises You? The Power of Being Around the Right People 12:00 Go Big or Go Home: Why SMART Goals Don't Inspire 14:00 The Problem With Realistic Goals When You're Ambitious 15:00 Jacqui's Big Vision 17:00 Commit: What Action Will You Take in January? 19:00 Taking Small Steps Towards Big Dreams 20:00 Get in Touch and Share Your Commitments Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 154 - Year-End Career Reflection: The Questions That Create Change	22 Dec 2025	00:29:13
As 2025 wraps up, we're sharing the end-of-year reflection process we use with clients: reflect, connect, commit. Most people rush straight to "what went wrong and what do I need to fix?" but they're missing the most valuable bit - understanding what's actually working so you can do more of it. We walk through the specific questions that help you figure out what energises you, what drains you, and what you've been putting up with that needs to stop. We get personal about our own year, including what's surprised us, what's taken off (Pam's LinkedIn success story is worth a listen), and the parts of our work that genuinely light us up. Plus, we tackle the uncomfortable question about boundaries that most people avoid Key points from this episode Why people learn more from their successes than their failures (but rarely do it) The specific reflection questions that reveal what's actually working in your career How to identify what energises you vs what makes you want to fake a WiFi issue The confronting question about boundaries: what you've tolerated that you shouldn't Using the "reflect, connect, commit" framework to create actual change, not just New Year optimism Useful Links Access our Free Podcast Resources Vault which includes the reflection questions resource from this episode Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 153 - Human Leadership in The Age of AI with Clare Spiers	08 Dec 2025	00:32:49
Key points from this episode Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 152 - Managing Up When Your Boss is Overwhelmed	24 Nov 2025	00:26:34
When your boss is drowning in pressure, it doesn't just affect them—it cascades straight down to you. We've all been there: the chaotic instructions, the constant interruptions, the feeling that nothing you do is quite right. In this episode, we unpack what's really happening when your manager is overwhelmed and share practical strategies to create calm in the chaos without burning yourself out in the process. We explore why your well-intentioned attempts to help might actually be backfiring, how to reframe your support in ways that land better, and the importance of protecting yourself whilst managing up effectively. Whether you're considering leaving or want to improve your current situation, this episode gives you actionable steps to take back control Key points from this episode Why offering help to an overwhelmed boss often backfires (and what to do instead) How to reframe your support as business efficiency rather than personal rescue The power of proactive communication to reduce reactive chaos Setting boundaries that protect you whilst still supporting your manager When to pause and fix the situation vs when it's genuinely time to leave Timestamps: 00:00 Introduction and Topic Overview 01:00 Understanding the Cascading Impact of an Overwhelmed Boss 03:00 Why "Rescuing" Your Boss Backfires 05:00 Developing Empathy When You're Frustrated 08:00 The Power of Asking "What Would Make Your Job Easier?" 09:00 Reframing Support as Business Efficiency 10:00 Using Proactive Communication to Reduce Pressure 13:00 Creating Boundaries to Protect Your Time 15:00 Coaching Your Team to Be More Considered 18:00 Protecting Yourself: The Non-Negotiables 21:00 Having Collaborative Conversations About Priorities 23:00 Should You Stay or Should You Go?RetryClaude can make mistakes. Please double-check responses. Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 151 - How to Handle High Stakes Moments Without Losing Your Confidence	10 Nov 2025	00:30:11
High stakes moments can make or break your confidence as a leader. In this episode, we explore the common scenarios where talented professionals falter under pressure, from over-explaining in crucial meetings to freezing when put on the spot. We share practical strategies to help you stay composed, maintain your executive presence, and perform at your best when it matters most. If you've ever left a meeting replaying what you said (or didn't say), this episode is for you. Key points from this episode Three common scenarios where leaders lose confidence in high-pressure situations Why mindset preparation is just as important as material preparation The power of pausing to calm your nervous system and increase impact How to understand the real intent behind challenging questions Strategies for buying yourself time without appearing uncertain Moving past self-criticism to learn from difficult moments Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 150 - Why You Keep Getting Overlooked in Your Job Search (and What to Do About It)	27 Oct 2025	00:26:50
Feeling overlooked in your job search, even though you know you’re good at what you do? You’re not alone. In this episode, we unpack why experienced professionals and senior leaders struggle to get traction when applying for new roles, and what to do differently to stand out in today’s market. We talk about why the job search game has changed, what “positioning yourself” really means, and how to reframe the process so it feels less demoralising and more strategic. Key points from this episode Why senior professionals are getting overlooked (and why it’s not all down to ageism or the job market) How to audit and update your CV so it actually reflects your value at a senior level The shift from listing responsibilities to demonstrating impact How to stop “winging it” in interviews and start telling your story with confidence Why reframing your job search as a learning process can change everything The power of building relationships before you need them Timestamps 00:00 Introduction and Topic Overview 01:00 Why so many senior professionals feel overlooked right now 03:00 How the job market has changed for experienced candidates 05:00 The problem with keyword-stuffed CVs and outdated application tactics 07:00 How to audit your CV through a recruiter or hiring-manager lens 09:00 The difference between CVs for mid-level vs senior-level roles 10:00 Interview pitfalls: why “winging it” doesn’t work at senior level 12:00 Moving beyond STAR answers to share your story with impact 15:00 Handling rejection and maintaining confidence 17:00 Reframing the job search as a learning process 19:00 Building relationships before you need them 21:00 Turning experience into a competitive advantage 23:00 Owning your expertise and showing authentic value 25:00 Wrap Up: Positioning, patience, and playing the long game Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 149 - Psychological Safety at Work: How to Build a Team That’s Honest, Not Just “Nice”	13 Oct 2025	00:26:45
Think your team's psychological safety is sorted because everyone gets along? Think again. In this episode, we dig into what psychological safety actually means and why "nice" teams often aren't high-performing ones. We explore the difference between surface-level harmony and true psychological safety, and share practical strategies for building a culture where people can admit mistakes, challenge ideas, and take interpersonal risks without fear. Key points from this episode What psychological safety really means (and why it's not just about being nice to each other) The high support, high challenge framework and why both are essential for performance Warning signs that your team lacks psychological safety (even if everyone seems to get on) How to role model vulnerability and normalise mistakes as a leader Simple language reframes that make challenge feel safer 00:00 Introduction and Topic Overview 01:00 Defining Psychological Safety: Taking Interpersonal Risks 03:00 The Problem with "Nice" Teams and Surface-Level Harmony 05:00 Why Psychological Safety is the Foundation for High Performance 06:00 The Impact of Psychological Safety on Team Culture 08:00 The High Support, High Challenge Framework 10:00 Signs Your Team Has (or Lacks) Psychological Safety 12:00 Creating Space for Honest Conversations 15:00 Building Psychological Safety in Practice 18:00 Role Modelling: Admitting Mistakes as a Leader 19:00 Holding Learning Reviews and Reflective Practice 21:00 Structured Challenge: Using Devil's Advocate 22:00 Language Reframes: "I See That Differently" vs "I Disagree" 24:00 The Power of the Pause in Maintaining Psychological Safety 25:00 Wrap Up: High Support AND High Challenge Useful Links Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
	Ep 148 - When Being Good at Your Job Holds Your Career Back: Breaking the Expert Trap	29 Sep 2025	00:21:28
Are you the reliable one who always delivers but never seems to get promoted? This episode tackles the frustrating reality many high performers face: excelling in your current role can actually become a barrier to career progression. We explore why organisations often struggle to see top performers as leadership material and share practical strategies for breaking free from the "expert trap" – whether you choose to make changes internally or seek fresh opportunities elsewhere. Key points from this episode The hidden trap of becoming "too valuable" in your current role and making everything look effortless Why staying in your lane and seeking external validation can sabotage your career progression How to decide whether to fight for change internally or pursue opportunities elsewhere The power of saying no and building boundaries to shift perceptions Why updating your CV should be your first step, even before you're ready to move 00:00 Introduction: When Excellence Becomes a Career Obstacle 01:00 The Expert Trap: Why Being Indispensable Can Limit Growth 02:00 Common Patterns That Keep You Stuck 04:00 The People-Pleasing and Praise-Seeking Combination 07:00 Can You Change Perceptions Internally? 10:00 Building the "No" Muscle: Setting Boundaries for Career Growth 12:00 Recognising When It's Time for a Fresh Start 15:00 Overcoming Loyalty That Limits Your Progress 16:00 Taking the First Step: Why Your CV Is the Key to Clarity 18:00 Using CV Updates to Create Career Direction Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 147 - 5 Ways to Build Trust in a New Role	15 Sep 2025	00:23:28
Starting a new role can feel like navigating uncharted territory, but building trust doesn't have to be a mystery. Whether you've been promoted internally or joined a new organisation, the first few months are crucial for establishing the relationships that will define your success. We break down five practical strategies that will help you move beyond just "fitting in" to genuinely connecting with the stakeholders who matter most. Key points from this episode Understanding communication preferences of different stakeholders and adapting your style accordingly Making strategic use of one-to-ones to build relationships and gather valuable insights Identifying who really holds influence beyond what the org chart shows Staying curious about your observations rather than rushing to judgement Setting clear expectations about your working style and preferences from the start 00:00 Introduction: Building trust in new roles 01:00 Mapping stakeholders and learning communication preferences 03:00 Making your one-to-ones count with all stakeholders 06:00 Using targeted questions to gain advice and shortcuts 08:00 Understanding informal influence networks and alliances 10:00 Real-world example: When your boss lacks influence 12:00 Being curious about observations vs making quick judgements 14:00 The "bull in a China shop" trap and why listening comes first 16:00 Setting your stall out: Communicating your working style upfront 18:00 Planning your approach before you start the role 20:00 Quick recap of all five trust-building strategies Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 146 - When Your Boss Doesn't Understand Your Role: Handling Unrealistic Targets and Unfair Pressure	08 Sep 2025	00:26:02
Ever found yourself trapped in a cycle where your boss is piling on pressure for targets that just aren't realistic? You know your role inside out, but they don't seem to understand the constraints you're working within. We've all been there, and it's incredibly frustrating. In this episode, we explore how to break free from this destructive pattern and turn a challenging situation into an opportunity to strengthen your relationship with your boss. Key points from this episode Why logical arguments and data often fail when your boss is operating from fear or pressure The mindset shift that changes everything: positioning yourself on your boss's side rather than against them Practical communication strategies including timing, acknowledgment, and offering alternatives How to support your boss's relationship with their own manager to reduce pressure on you The power of follow-up and documentation in building trust and reducing micromanagement Access the download for this episode 00:00 Introduction and Topic Overview 01:00 The Client Situation: When Logic Meets Unrealistic Expectations 03:00 Why This Creates Burnout and Relationship Damage 05:00 Understanding the Real Problem: It's Emotional, Not Logical 07:00 Recognising When Your Boss is Operating from Fear 09:00 The Role of Communication in Breaking the Cycle 11:00 Practical Steps: Positioning Yourself on Their Side 13:00 The Foundation: Empathy Over Winning Arguments 14:00 Timing Your Approach and Starting Conversations 16:00 Offering Alternatives Instead of Just Saying What Won't Work 18:00 How This Builds Trust and Opens Progression Opportunities 20:00 Supporting Your Boss's Relationship with Their Manager 22:00 The Power of Simple Solutions: Pam's Dashboard Story 23:00 The Importance of Effective Follow-Up Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 145 - 5 Ways to Stand Out in Your Job Search	01 Sep 2025	00:27:36
September is prime time for job searching, with both more opportunities and more competition. In this episode, we share five crucial strategies to help you rise above the crowd and land that dream role. Whether you're returning to job hunting after the summer break or looking to refresh your approach, this episode is packed with practical insights from Pam's extensive client work and recruitment experience. Key points from this episode How to use AI tools effectively without losing your authentic voice Demonstrating impact and value rather than just listing responsibilities Why trying to be great at everything actually works against you Speaking the employer's language and aligning with their culture Reading between the lines to deliver what employers need right now Timestamps 00:00 Introduction and Topic Overview 01:00 September job market dynamics and reset opportunities 02:00 Tip 1: Sound like yourself - avoiding the AI authenticity trap 04:00 The trust factor in recruitment and why consistency matters 06:00 Debunking applicant tracking system myths 07:00 Tip 2: Demonstrate impact and value, not just responsibilities 09:00 Research techniques for understanding what employers really need 11:00 Tip 3: Don't try to be great at everything - focus on relevance 13:00 The recruitment mindset shift - quality over quantity 14:00 Real-world examples of focused applications 17:00 Tip 4: Speaking the employer's language and cultural alignment 19:00 Tip 5: Show you can deliver what they need right now 21:00 Current employer priorities: uncertainty, independence, commercial awareness 25:00 Wrap-up and resources for job search support Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 144 - Emotional Intelligence Essentials - Building Relationships That Build Careers	25 Aug 2025	00:19:50
Want to accelerate your career progression but feel like you're doing all the right things without getting the recognition you deserve? This final episode in our emotional intelligence summer series tackles the art of strategic relationship building. We explore why good work alone isn't enough and share practical strategies for building the right relationships in the right way to unlock career opportunities. Key points from this episode Why relationship building is crucial for career progression - it underpins everything from team performance to stakeholder influence Three common myths that hold people back from strategic networking and relationship building The difference between natural relationship building and strategic career-focused connections Practical steps to identify and build relationships with influential people in your organisation and industry Reflection questions to assess your current relationship portfolio and identify key gaps Access the Episode Download here 00:00 Introduction and Topic Overview 01:00 Why relationships matter so much for career progression 02:00 The difference between natural and strategic relationship building 03:00 Myth 1: Good work speaks for itself 04:00 Myth 2: I don't have time for office politics 05:00 Myth 3: Networking feels fake and manipulative 06:00 Taking a strategic approach to relationship building 08:00 Starting with your immediate organisation and influence mapping 10:00 The "give first" principle - offering value to senior people 12:00 Reflection questions to assess your current relationships 14:00 Learning to work with difficult personalities instead of avoiding them 16:00 Building deeper trust vs surface-level relationships 17:00 Key takeaway: Start small with one strategic relationship Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 143 - Emotional Intelligence Essentials: Building Empathy Without Being a Pushover	18 Aug 2025	00:21:05
Empathy is often misunderstood as being "soft" or people-pleasing, but true empathy in leadership is actually a strategic skill. In this episode, we explore how to build genuine empathy without becoming a pushover or emotional sponge. We discuss the difference between empathy and sympathy, why avoiding difficult conversations in the name of "protecting" people actually does them a disservice, and how over-empathising can lead to poor delegation and boundary issues. Learn practical techniques for using reflective language, checking your assumptions, and finding the balance between caring for your team and maintaining your own resilience as a leader. Key points from this episode Empathy as a skill vs. personality trait: understanding without absorbing emotions Why avoiding delegation due to empathy actually undermines team development The connection between empathy, boundaries, and the need to be liked How assumptions about others' feelings can lead to poor leadership decisions Recovery strategies for leaders who've become emotional sponges 00:00 Introduction to Empathy in Leadership 01:00 Defining Empathy: Understanding vs. Absorbing Emotions 02:00 Why Empathy Matters for Leadership Effectiveness 04:00 Personal Story: Learning to Balance Support Without Draining 06:00 The Delegation Dilemma: When Empathy Prevents Growth 08:00 Setting Boundaries While Maintaining Care 10:00 Common Empathy Issues: Not Delegating and People-Pleasing 12:00 Avoiding Hard Conversations in the Name of "Protection" 14:00 Practicing Healthy Empathy: Clarifying Your Intent 15:00 The Projection Trap: Assumptions vs. Reality 16:00 Using Reflective Language to Check Understanding 18:00 Action Steps and Coaching Support Options Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 142 - Emotional Intelligence Essentials - Social Awareness	11 Aug 2025	00:22:43
Social awareness a key skill of emotional intelligence. It's about reading the room, understanding unspoken dynamics, and adapting your approach accordingly. In this episode, we explore why the ability to pick up on social cues is crucial for leadership effectiveness and career progression. We discuss how missing these signals can derail decisions, damage relationships, and create team dysfunction. From spotting early signs of stress in your team to navigating office politics without compromising your values, we share practical strategies to sharpen your social radar and use these insights to become a more influential leader. Key points from this episode Why unspoken communication often matters more than what's actually said How social awareness transforms decision-making and prevents awkward backtracks The connection between reading people and building genuine influence Early warning signs of team disengagement and stress before they spiral Practical techniques for scanning engagement and spotting patterns 00:00 Introduction to Social Awareness in EQ 01:00 Defining Social Awareness: Reading Unspoken Communication 03:00 Why This Skill Matters More for Some Than Others 04:00 Decision-Making: Anticipating Reactions Before You Act 06:00 Building Influence Through Understanding Others' Motivators 07:00 Spotting Team Stress and Disengagement Early 09:00 Career Progression: Navigating Stakeholder Relationships 11:00 Understanding Office Politics Without Getting Drawn In 13:00 Practical Step 1: Scanning for Engagement Cues 15:00 Reading the Room During Presentations and Training 16:00 Pattern Spotting: What Energises vs Drains Your Team 18:00 Using Team Exercises to Understand Preferences 20:00 Personal User Manuals and Team Dynamics Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 141 - Emotional Intelligence Essentials - Self Regulation	04 Aug 2025	00:28:26
Self-regulation might sound like corporate jargon, but it's actually one of the most practical skills you can develop as a leader. In this episode, we explore why emotional self-regulation is crucial for career progression and leadership credibility. We share real workplace examples of what happens when self-regulation goes wrong (spoiler: it affects your entire team) and give you actionable techniques you can use immediately. Whether you're dealing with difficult feedback, overwhelming pressure, or those moments when you're not at your best, this episode will help you respond rather than react. Key points from this episode Why emotions last only 20 seconds but our thoughts can extend them indefinitely The physiological signs your body gives you before emotional hijacking occurs How poor self-regulation creates chaos that trickles down through your team The pause technique: why six seconds can change everything Recovery strategies for when you've had a less-than-proud moment 00:00 Introduction to Emotional Self-Regulation 01:00 Defining Emotional Self-Regulation and Its Importance 03:00 The 20-Second Rule: How Emotions Actually Work 05:00 Physiological Signs and Early Warning Systems 07:00 The Trust and Credibility Connection 09:00 Real Example: When Poor Self-Regulation Affects Teams 14:00 Understanding Triggers and Workplace Scenarios 16:00 The Pause Technique: Your First Line of Defence 19:00 Name It to Tame It: Acknowledging Your Emotions 22:00 Reframing: Shifting from Disaster to Challenge 24:00 Recovery Strategies When Things Go Wrong 26:00 Getting Further Support and Episode Wrap-up Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 140 - Emotional Intelligence Essentials - Self Awareness	28 Jul 2025	00:21:41
Ever wondered why some leaders seem to effortlessly command respect while others struggle to make an impact? The secret often lies in self-awareness - the foundation of all emotional intelligence. In this first episode of our summer mini-series, we explore why most leaders think they're self-aware (spoiler: they're usually not) and share practical strategies to genuinely understand your triggers, strengths, and impact on others. Whether you're finding yourself repeating the same patterns in difficult conversations or wondering why your messages aren't landing as intended, this episode will give you the tools to start building genuine self-awareness that accelerates your leadership effectiveness. Key points from this episode Why self-awareness is the foundation of all other emotional intelligence skills How to use your emotions as signals rather than obstacles The simple post-meeting reflection question that can transform your leadership impact Why senior leaders receive less honest feedback (and what to do about it) The power of asking "What's something I do that I might not notice?" 00:00 Introduction to our EQ Essentials summer series 01:00 What self-awareness really means for leaders 02:00 Pam's personal journey of analysing triggers and building self-awareness 05:00 The coffee vs tea leadership barometer story 06:00 What happens when leaders lack self-awareness 08:00 How poor self-awareness limits your leadership impact 10:00 Two main barriers to developing self-awareness 13:00 Simple strategies: intentional reflection after meetings 14:00 Using emotions as signals for development 16:00 Why positive emotions matter just as much as negative ones 17:00 The power of specific feedback and the "giggle" story Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 139 - What to Do When You’re in a Career Funk	21 Jul 2025	00:21:41
Feeling like you're coasting in your career, or frustrated that everyone else seems to be getting ahead while you're stuck? You're not alone. Whether you're earning good money but feeling unfulfilled, or watching colleagues get promoted while wondering "how do I get some of that?", this episode is for you. We explore why so many ambitious professionals find themselves making career moves based on what others are doing (hello, career FOMO!) rather than what they actually want. Join us as we share the one exercise that helps you spot the patterns in your career history and start making intentional moves towards something meaningful. Key points from this episode Why you might be moving "away from things" instead of "towards something" intentional How career FOMO leads to zigzag career paths that don't make sense The career mapping exercise that reveals patterns you've never noticed Why reflection on your career history is crucial for making better decisions How to identify your genuine strengths and what environments help you thrive 00:00 Introduction: Career coasting vs career frustration 01:00 Why reflection on your career history matters 03:00 Looking for patterns in how you've progressed 05:00 The career mapping exercise explained 07:00 Pam's realisation about leadership vs people management 09:00 Career FOMO and chasing what others have 11:00 Making sense of 20+ years of varied experience 14:00 Moving from formal career structures to fluid environments 16:00 Using the exercise as a sense check for your direction 18:00 When you might need additional coaching support Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Access the Career Map Exercise Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 138 - Say Less, Be Heard: The Skill of Succinct Communication	14 Jul 2025	00:25:24
Ever left a meeting thinking "I really didn't get my point across" or noticed people's eyes glazing over when you speak? You're not alone. The ability to communicate succinctly is one of the most underrated leadership skills - and one of the biggest barriers to career progression we see with our clients. In this episode, we explore why unclear communication holds leaders back more than technical skills gaps, and share practical frameworks to help you be heard. Key points from this episode Why succinct communication becomes critical as you progress to senior roles How introvert vs extrovert preferences impact your communication style The PREP method for structuring your thoughts (Point, Reason, Example, Point) Why British workplace culture makes directness challenging - and how to navigate it The BLUF framework (Bottom Line Up Front) for emails and presentations 00:00 Introduction: Why succinct communication matters for career progression 01:00 How unclear communication holds leaders back more than technical skills 03:00 The confidence spiral: When communication struggles affect your self-belief 05:00 Introvert communication challenges: Why thinking aloud doesn't come naturally 08:00 The PREP method: A framework for clear, structured communication 11:00 Extrovert challenges: When processing aloud comes across as self-focused 13:00 The Listen First rule: Creating pause before contributing 14:00 The British directness dilemma: Balancing politeness with clarity 17:00 Radical Candor in communication: Being direct while showing care 21:00 The BLUF framework: Bottom Line Up Front for immediate impact 23:00 Wrap-up: How coaching can help develop your authentic communication style Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 137 - Articulating Your Impact at Work	07 Jul 2025	00:26:24
Struggling to explain what you actually achieve beyond your daily tasks? You're not alone. Most professionals can list everything they do but struggle to articulate what's genuinely better because of their work. We explore our proven 4-part framework that transforms how you communicate your value, whether for performance reviews, job applications, or internal progression. Key points from this episode The 4 types of impact every professional has (and how to identify yours) Why focusing on tasks instead of outcomes sabotages your career progression Specific questions to uncover hidden examples of your impact The "So What" test that transforms basic statements into compelling achievements How to quantify people impact and relationship-building contributions Download the Impact Audit Template Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 136 - How Perfectionism is Holding Back Your Leadership	30 Jun 2025	00:31:29
We know loads of you will identify as perfectionists - it's one of the most common things our clients tell us about themselves, usually with a mix of pride and frustration. Most perfectionists know they probably need to ease up a bit, but knowing you should dial it back and actually feeling ready to let go are completely different things. The reality is that perfectionism has got you where you are, so the thought of lowering your standards feels risky. But what if the very thing that helped you climb the ladder is now holding you back from the impact you really want? We explore how perfectionism shows up in leadership roles, why it stops serving you at senior levels, and most importantly - practical strategies to shift from perfectionism to progress without dropping your standards. Key points from this episode Why perfectionism feels useful early in your career but becomes a barrier in leadership roles How perfectionist habits create overwork, slow decision-making, and micromanagement tendencies The hidden costs of perfectionism - missing strategic work, limiting career progression, and demotivating your team Practical strategies including time limits, delegating outcomes not processes, and creating early feedback loops Why the "one-touch rule" matters when reviewing delegated work 00:00 Introduction - How perfectionism holds back leadership 01:00 Why perfectionism feels useful and gets rewarded early in careers 03:00 The frustration when "perfect" work doesn't hit the mark for others 06:00 How perfectionism shows up in leadership - overwork and exhaustion 08:00 The impact on pace, agility, and team delegation 10:00 Why perfectionist leaders struggle with delegation and become bottlenecks 13:00 How perfectionism limits capacity for strategic work and career progression 16:00 Strategies for loosening the perfectionist grip 18:00 The mindset shift: risk of imperfection vs risk of perfectionism 20:00 Practical tip 1: Set time limits and stick to them religiously 22:00 Practical tip 2: Delegate the outcome, not the process 24:00 Practical tip 3: Create early feedback loops instead of waiting for the "ta-da" moment 26:00 The one-touch rule for reviewing delegated work 28:00 Closing thoughts and coaching support options Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Access the download with 20 strategies to overcome perfectionism as a leader (without lowering your standards) Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 135 - Building Positive Resilience: Proactive Strategies for Busy Leaders with Professor Laura Chamberlain	23 Jun 2025	00:37:25
Think resilience is about weathering storms and bouncing back from adversity? Think again. This week Jacqui speaks to Professor Laura Chamberlain, author of "Brilliantly Bouncy: Discover Positive Resilience," who completely reframes how we think about building resilience in our professional lives. Laura shares why waiting until crisis hits to think about resilience is like trying to build strength in the middle of a workout - it's far better to create your reserves beforehand. Key points from this episode Why resilience is like a dimmer switch, not an on/off button The danger of wearing resilience as a badge of honour for surviving tough times How to conduct an energy audit to identify what drains and energises you Why resilience doesn't have to be lonely—it's actually a team sport Practical choice anchors and energy management strategies for busy professionals 00:00 Introduction and welcome to Professor Laura Chamberlain 01:00 Laura's background and introduction to positive resilience 02:00 The traditional negative narrative around resilience 04:00 Laura's personal journey and the "cockroach" moment 06:00 Jacqui's reflection on past resilience experiences 07:00 Resilience as a dimmer switch metaphor 09:00 The shame and pride elements of traditional resilience thinking 10:00 Applying positive resilience in professional contexts 13:00 The power of conscious choices and control codes 15:00 Energy management over time management 17:00 Laura's 4am writing routine and energy-based scheduling 20:00 Building team resilience and radiator culture 23:00 Friends as radiators, not drains 25:00 The importance of asking for help and team support 27:00 User manuals for teams and connection building 30:00 Key takeaways: starting with an energy audit 32:00 Next steps: choice anchors and opportunity pockets 34:00 Where to find the book and connect with Laura 32:00 Next steps: choice anchors and opportunity pockets 34:00 Where to find the book and connect with Laura Useful Links Previous Episode - Manage Your Energy, Not Your Time Brilliantly Bouncy Website - https://brilliantlybouncy.com/ Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 134 - Giving Feedback Without Hurting Feelings: Why Holding Back Isn’t Helping Anyone	16 Jun 2025	00:24:36
If you've ever found yourself avoiding a difficult conversation because you didn't want to upset someone, or watched a team member struggle whilst knowing exactly what they needed to hear but not knowing how to say it, this episode is essential listening. We explore the concept of "ruinous empathy" from Kim Scott's Radical Candor framework and why sometimes caring too much can actually hold your people back from the growth they need. Key points from this episode Understanding ruinous empathy and why well-meaning leaders fall into this trap The unintended consequences of avoiding challenging conversations in your team Four practical skills to move from ruinous empathy to radical candor How to demonstrate that your feedback comes from genuine care, not criticism Why setting high standards actually shows you care more about your people's development Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 133 - How to Use AI in Your Job Search (Without Sounding Like Everyone Else)	09 Jun 2025	00:24:33
In this episode, we tackle the double-edged sword of AI in job searching. Whilst AI tools like ChatGPT have become incredibly popular for CV writing and interview prep, we're seeing some serious pitfalls that could actually harm your chances. We explore how the widespread use of AI is creating a sea of identical applications and share practical strategies for using AI effectively without losing your authentic voice. Key points from this episode Why AI-generated CVs are making candidates blend in rather than stand out The critical importance of keeping your personality and authentic voice in applications How to use AI as a brainstorming tool rather than a replacement for your own thinking The major flaws in using AI to predict interview questions (and what to do instead) Practical dos and don'ts for incorporating AI into your job search strategy Timestamps: 00:00 Introduction: The AI revolution in job searching 01:00 The homogenisation problem: When everyone's CV looks the same 03:00 The personality drain: Why AI can suck the soul out of applications 05:00 Red flag AI keywords that scream "computer-generated" 07:00 The trust factor: Why human-sounding CVs stand out more than ever 08:00 Crafting a compelling professional summary that sounds like you 10:00 Moving beyond responsibilities to showcase real impact 13:00 Smart ways to use AI for brainstorming and refinement 15:00 The interview prep trap: Why predicting questions backfires 17:00 The story-building approach to interview preparation 19:00 Why companies are giving questions upfront (and what this means) 21:00 Practical dos and don'ts for AI in job searching Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 132 - How to Be More Strategic When Your Boss Drags You into the Detail	26 May 2025	00:24:14
This week, we tackle one of the most frustrating leadership challenges: wanting to be strategic but constantly being pulled back into the operational weeds by requests from above. If you've ever felt caught between senior leaders asking for detailed information whilst simultaneously telling you to "be more strategic," this episode is essential listening. We explore why this happens and share practical strategies to break the cycle. Key points from this episode Why senior leaders ask for detailed information even when they want you to be strategic How to communicate strategically without getting trapped in over-explaining Managing up techniques that build trust and reduce micro-detail requests The three core skills needed to handle this challenge effectively How to provide reassurance without showing all your workings Timestamps: 00:00 Introduction: The strategic leadership paradox 01:00 Why requests for detail derail strategic work 03:00 Understanding the psychology behind detailed questioning 06:00 Building relationships through strategic communication 09:00 A real example of mismatched communication expectations 12:00 The trust-building conversation approach 14:00 Managing your response to detailed questions in the moment 16:00 When detail requests trigger imposter syndrome 18:00 How this cycle can create micromanagement tendencies 19:00 Using these challenges for personal development 20:00 The three essential skills for strategic leadership communication 22:00 Wrap-up and coaching support optionsRetryClaude can make mistakes. Please double-check responses. Sonnet 4 Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 131 - How to Build Trust at Work: A Framework for Leaders	19 May 2025	00:25:24
Trust is the foundation of effective leadership, yet many leaders struggle to build it consistently. In this episode, we break down the trust equation - a powerful framework that shows exactly how trust works in professional relationships. Whether you're starting a new role, taking over a team, or working with a new boss, this episode gives you practical strategies to build credibility and strengthen your leadership impact quickly. Key points from this episode The four components of the trust equation and how each one impacts your relationships Why technical expertise isn't the only way to establish credibility as a leader How small inconsistencies can completely undermine your reliability (and why moving one-to-ones is such a trust killer) The importance of appropriate vulnerability and psychological safety in building deeper professional connections How self-serving behaviour can destroy all your trust-building efforts Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 130 - Leading Through Change (Even When You Don’t Have All the Answers)	12 May 2025	00:18:45
In this episode, we tackle one of leadership's most challenging aspects: providing direction during uncertainty. Drawing from our own experiences, we explore how to maintain team confidence when you don't have all the answers yourself. Whether you're navigating a restructure or implementing a new project, discover practical strategies to lead effectively through ambiguity without sacrificing credibility. Key points from this episode Why leaders struggle with admitting uncertainty and how transparency builds more trust than false confidence The critical difference between providing answers versus providing stability and structure How to maintain visibility and communication during change, even when you have no updates Practical language techniques to communicate clearly without overpromising Ways to maintain team engagement by focusing on what's within your control 00:00 Introduction and Topic Overview 01:00 Real-World Example: Leading Through a Site Closure 02:45 The Challenge of Balancing Honesty and Clarity 05:00 Effective Communication Strategies During Uncertainty 08:00 The Importance of Visibility and Regular Updates 10:14 Handling Information You Can't Share 12:00 Creating Space for Team Members to Process Change 13:20 Language Tips: Replacing Vague Phrases with Clear Statements 15:08 Maintaining Team Engagement Through Collaborative Focus 17:00 Key Takeaways for Leading Through Uncertainty Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and advice Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 129 - When You Don't Get That Promotion: Turning Disappointment into Opportunity with Jude Sclater	05 May 2025	00:41:45
In this episode, we speak with career coach Jude about strategies for handling promotion rejection and how to transform this challenging experience into a catalyst for professional growth. Key points from this episode How to manage the emotional impact of missing out on a promotion Effective ways to process and learn from feedback Strategies to rebuild confidence and create a powerful action plan How to decide whether to stay with your company or move on Why promotion setbacks often lead to greater long-term career success [00:00:00] - Introduction and guest Jude's background [00:06:00] - Typical emotional reactions to promotion disappointment [00:14:00] - Moving past initial emotions and accessing support [00:17:00] - Getting valuable insights from feedback [00:25:00] - How successful people turn setbacks into opportunities [00:34:00] - Deciding whether to stay or leave after promotion disappointment [00:37:00] - Quick wins and practical advice for immediate action [00:38:00] - Information about Jude's book and resources Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Jude on LinkedIn https://www.thinkwithjude.com/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 128 - How to Make Better Decisions Under Pressure	28 Apr 2025	00:30:15
In this episode, we tackle the challenge of decision-making under pressure – a common scenario for leaders at all levels. We explore why making decisions can feel so difficult when you're facing time constraints, stakeholder expectations, and limited information. Join us as we share practical frameworks and strategies to help you make better decisions even when the pressure is on. Key points from this episode Why pressure hijacks our logical thinking and makes decisions harder The critical difference between reacting versus responding to urgent situations How to use the 70% rule to avoid decision paralysis and overthinking The reversible vs. irreversible decision framework for managing risk Ways to build credibility through your decision-making approach 00:00 Introduction to decision-making under pressure 01:00 Why decision-making can feel so hard in leadership roles 02:29 The brain freeze that happens when everyone's looking to you for answers 04:04 Recognising when you need to pause before deciding 06:00 Preparing your decision-making approach in advance 07:48 Using guiding principles to make better decisions 09:47 Avoiding overthinking when faced with complex decisions 11:00 The 70% rule for gathering information 12:42 Reversible versus irreversible decisions framework 15:50 Taking smaller steps when facing big decisions 17:58 Handling pressure from above and external stakeholders 20:21 Clarifying the problem you're trying to solve 24:16 Building confidence in your decision-making abilities 27:00 Three practical strategies to implement immediately Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
	Ep 127 - 5 Practical Strategies When Lacking Confidence in Your Leadership	14 Apr 2025	00:25:00
In this episode, we tackle the common yet rarely discussed challenge of leadership confidence dips. We explore how lacking confidence in your leadership abilities can affect decision-making, influence, and overall effectiveness, while providing practical approaches to maintain your leadership presence even during periods of self-doubt. Join us as we share strategies to help you lead authentically even when you're not feeling 100% confident. Key points from this episode Why leadership confidence naturally ebbs and flows during growth and new challenges How to recognize when insecurity is driving your leadership behaviors The importance of leading from intention rather than allowing insecurity to take control Practical ways to leverage your existing strengths during confidence dips The balance between honest vulnerability and undermining your leadership position 00:00 Introduction and Topic Overview 01:00 Lead from Intention Not Insecurity: Recognizing and Addressing Leadership Insecurity 05:05 Focus on Accessible Strengths: Identifying and Leveraging Your Leadership Talents 09:00 Prepare Without Perfectionism: The Importance of Mental Rehearsal 13:00 Being Honest Without Undermining Yourself: Finding the Right Balance 17:58 Borrowing Belief When Needed: Seeing Yourself Through Supportive Eyes 21:00 Quick Win Strategies: Practical Takeaways and Action Steps Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 126 - How to Give Feedback that Actually Changes Behaviour	07 Apr 2025	00:27:59
In this episode, we dive into the art of giving feedback that actually changes behaviour. Many leaders struggle with delivering effective feedback - it often feels awkward, gets avoided, or fails to create the desired impact. We explore why feedback sometimes falls flat and share practical strategies to make your feedback more impactful and drive meaningful behavioural change in your team Key points from this episode Why feedback often falls flat and comes across as criticism rather than support The importance of setting clear expectations before giving feedback How vague feedback like "be more strategic" creates confusion instead of clarity Why making feedback part of your everyday leadership approach changes your team culture Practical techniques for giving feedback to confident team members and those more senior than you 00:00 Introduction and Topic Overview 01:00 Why Feedback Often Falls Flat 05:00 The Problem with Vague and Non-Specific Feedback 09:00 Setting Clear Expectations Before Giving Feedback 13:00 Making Feedback Part of Your Leadership Culture 16:00 Planning Your Feedback Intentionally 19:00 Techniques for Giving Feedback When It Feels Tough 24:00 Quick Wins and Final Thoughts Useful Links Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
	Ep 125 - How to Handle Team Conflict Without Becoming the Villain	31 Mar 2025	00:26:23
In this episode, we tackle the delicate art of managing team conflict effectively. We explore how leaders often get conflict wrong—either by avoiding it completely or jumping in too aggressively—and share practical strategies for navigating disagreements in a way that builds trust rather than erodes it. Join us as we discuss when to step in, when to step back, and how to create an environment where constructive conflict can actually strengthen your team. Key points from this episode Why conflict avoidance is often more damaging than the conflict itself How to recognise different types of conflict and respond appropriately The importance of listening as your first response to emerging team tensions When to intervene versus when to let team members work through issues themselves Creating team agreements about handling conflict before problems arise 00:00 Introduction and Topic Overview 01:00 How Leaders Get Conflict Wrong: Avoidance and Aggression 03:00 The Value of Positive Conflict in Teams 06:00 Recognising the Different Types of Conflict 08:00 The Power of Listening Before Acting 12:00 When to Step In vs When to Step Back 15:00 Having the Right Conversations at the Right Time 19:00 Handling the Team Member Who Consistently Creates Issues 22:00 Quick Wins for Better Conflict Management Useful Links Four Types of Conflict Episode Join The Catalyst Career Club for 50k+ Leaders Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode: Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

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