Explorez tous les épisodes du podcast Care Insights with The Outstanding Society

Exploring effective strategies for balancing freedom and risk, ensuring the well-being of those we care for while upholding their fundamental human rights.

Explore the integration of digital technologies in social care settings, highlighting best practices and innovative solutions to enhance service delivery.

This session delves into the VIVALDI Social Care project. It’s beginnings, where we

are now, and the future of shaping social care through Research.

Delve into the role of emotional intelligence in delivering exceptional care. 

Explore the vital role of food and mealtime experiences in social care settings, focusing on how culinary choices can improve the physical, emotional, and mental well-being of residents.  This will also include information on IDDSI (International Dysphagia Diet Standardisation Initiative)

This session will delve into the intricacies of compliance in adult social care and the consequences of non-compliance.

Explore collaborative approaches with the Care Quality Commission (CQC) to drive continuous improvement beyond mere compliance and discuss best practices and innovative techniques in delivering exceptional dementia care.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

11: Gone global! International recruitment: what I wish I'd known

The panel discuss their experiences and share what they have learnt during their own journeys navigating recruiting from overseas.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

10: Duty of candour: crystal clear reporting!

The panel discusses your duty of candour responsibilities and the need to ensure your reporting processes are fit for purpose.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

09: Shut the back door!  Looking at outstanding retention of staff

James and his guests reflect on how the recruitment process in your service can positively impact your employee retention.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

08: Whistleblowing: you can ring my bell!  Creating an outstanding culture around safety and whistleblowing

Samantha and her guests discuss how having the right culture within your organisation can assist with whistleblowing allegations.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

07: Unlocking excellence: exploring the components of an Outstanding CQC rating

The panel discuss how to evidence Outstanding practice and how to shine during your inspection.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

06: Out Standing Diversity Forum: DE&I done the outstanding way!

Sanjay and the panel – explain why the OSDF is needed and the progress it has already made.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

05: Data + Analysis = Outstanding

The panel discusses the progress made in digitalising Adult Social Care and the benefits it brings.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

04: Risky business: coroners court!  What happens?

Samantha, Caroline and the panellist discuss the threats to a Registered Manager when faced with an inquest and how to prepare correctly.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

02: SCNACs - Social Care Nursing: proud, passionate and present!

Samantha & Zoë are joined by Professor Deborah Sturdy and Social Care Nurses Advisory Council members, who discuss the exciting times ahead for Social Care Nursing.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

03: End of life care: perfection in palliative care

Caroline, Ruth & Lara are joined by Bernadette Mossman Healthcare Director at VIDA Healthcare who look at How to deliver the best palliative care?

Useful Resources

'Dying is not as bad as you think'

by Dr Kathryn Mannix

https://www.bbc.co.uk/ideas/videos/dying-is-not-as-bad-as-you-think/p062m0xt

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Learning Lounge returned to the Care Show at Excel London this April, bigger and better than ever.

The sessions once again drew large audiences, featuring The Outstanding Society Directors alongside panellists who shared a wealth of expertise and knowledge.

This podcast is a recording of one of the panel discussions.

01: Vulnerability in leadership: the secret ingredient!

Samantha, Sanjay, and James are joined by Derek Breingan, Head of Health and Social Care at Virgin Money.

The panel discusses why it is important for leaders to show vulnerability.

The OS extends its gratitude to all participants in the sessions at The Care Show.

Special thanks also to our friends at Closer Still Media for enabling the return of the Learning Lounge.

The Learning Lounge returns to the Care Show on 9th & 10th October – we would love to see you!

If you haven’t already registered for your FREE ticket, please click here

The Outstanding Society is open to everyone, not just those that have achieved an Outstanding rating.

If you are not already a member, please click here to register.

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

In this episode, we take a look into Flexible working and the benefits it can make to retention & recruitment.

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

In this episode, we discuss how technology can assist with pain management.

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

Zoë Fry is joined by her fellow chairs, Joanna Grant, Karen Roberts, Karen Davies, Scarlett MacDonald, Emily Pimm, and Louise Keane, to explain this new council and its plans for the future.

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

The Outstanding Society was thrilled to be back at the Care Show in October 2023, hosted at the NEC Birmingham, where we had the pleasure of presenting the Learning Lounge.

The sessions held over the two days received impressive attendance.

This recording features one of those insightful sessions.

Ruth French is joined by Fred Palmer - a resident of the Close Care Home, Debbie Ho - an Inspector from the CQC and Pia Rsthje-Burton - Locality Manager from Skills for Care. They discuss the new CQC Single Assessment Framework

We eagerly anticipate meeting you all at the upcoming Care Show, which will take place at ExCel London on April 24th and 25th.

To secure your complimentary ticket, please visit www.careshowlondon.co.uk/tos

If you are not already a member of the OS, please visit https://theoutstandingsociety.co.uk/contact/ and complete the Contact Us form.

It’s FREE!

Please join us for our first virtual meeting of 2024.

THURSDAY 18th JANUARY

The Directors will be joined by representatives from the CQC and from Skills for Care.

Free Ticket

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

The Good Care Group offer a ‘live-in’ care service and has an overall Outstanding CQC rating, achieving Outstanding in all of the Key lines of Enquiry.

Zoe is joined by Hannah & Jane, and together they discuss the innovation The Good Care Group has put in place to ensure their clients receive the best possible care.

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

In this episode, Zoe is joined by Glentworth House Owner Anita Redwood and Registered Manager Paul Cartwright who discuss the importance of research within Social Care.

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

In this episode, we take a look into eMar's in Care Homes. 

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

In this episode, we continue our journey investigating Research within Social Care.

Zoe is joined by Professor Katherine Sleeman & Professor Catherine Evans, who led the CovPall Care Homes study, which examined how the pandemic affected the provision of palliative and end-of-life care within care homes.

Please visit the below links to find out more:-

Short Animation referred to within the podcast. https://youtu.be/IP5GQVneOrc

https://www.kcl.ac.uk/news/role-of-care-home-staff-overlooked-pandemic

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

Preceptorship - what is it, and what are the benefits?

Zoe talks to Rachelle Alty and Caroline Cosh.

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

We continue our look into research within Social Care.

In this episode, Zoe discusses the benefits of research within Home Care.

She is joined by Dr Richard Green, Rebecca Sharp and Caroline Cosh. 

Sustainability - This is an important topic for us all in adult social care,

But what does this means for us all?

where do we start?

and what would CQC be looking for.

Zoë is joined by John Rastrick Founder and CEO of Flotilla  a climate technology platform and fellow OS director James Rycroft, managing director of VIDA Health Care

Membership of the OS is open to all - you do not need to have an Outstanding rating.

Please visit our website to join today!

https://theoutstandingsociety.co.uk/contact/

In this episode we will be hearing from Julie and Catherine from HC-One and Amanda from the Wellbeing Collective about shared learning and the success of their cultural improvement project.

If you wish to take part in a podcast or have an idea for a future episode we would love to hear from you.

Please email: info@theoutstandingsociety.co.uk 

How do you show how good your service is during your CQC inspection? – The Directors are joined by Michael Slater, Alex Ball, York Woodford-Smith and Rob Hargreaves each giving their own thoughts and suggestions to make sure you achieve the best possible result.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.

In this episode we hear from two of our Directors and Chris about digitalisation in care homes and how care home operating systems help providers be more effective.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.

James Rycroft, Samantha Crawley discuss how to educate visitors to get the best out of a visit for not only them but the person they visit.

They are joined by Alex Ball – Operations Manager Stow Healthcare and Operations Director of Stow Healthcare &

OS Director Ruth French who shares her experience of her Mother’s recent admission to one of Ruth’s services.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.

Sanjay Dhrona &  Samantha Crawley look at how to support the integration of stronger, more diverse teams. They are joined by Rob Hargreaves from Skills for Care and Leah Smith from the Berkley Group.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.

Caroline Cosh & Ruth French look at Falls prevention, they are joined by Preston Walker from Oakhouse Kitchen and Carrie McDonald from Nourish Care.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.

Zoe Fry is joined by Deborah Sturdy, Chief Nurse for Adult Social Care, Lucy Brown, Director of Nursing & Midwifery and Leadership Development at the Florence Nightingale Foundation, Scarlett MacDonald, New Commissioning Manager for Caring Homes Group, John Matthew – General Manager Barchester and Caron Sanders-Crook – Operations Manager for Canford Healthcare.

To find out more about The Outstanding Society please visit our website or become a member by completing this online form.

We are bringing our Learning Lounge back to the NEC Birmingham on 10th & 11th October - if you haven't obtained your free ticket, please click here - we cannot wait to meet you.