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TitreDateDurée
Demystifying Insurance - Special Podcast with Towergate and Care England 31 Jul 202400:24:10

In this special podcast with Towergate Insurance and Care England we provide some top tips to help care homes purchase the most useful and cost-effective insurance.

  • Are you insured for the right things? Protecting revenue as well as the building?
  • What about cyber insurance?
  • What if you had a data health breach?
  • Working with insurance brokers

Join our experts, Care England's social care advisor Richard Ayres and Towergate's head of care Jason Brown.

Podcast hosted by Alan Rustad.

Listen to all our industry-leading podcasts here.


Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Improve Your Care Home's Local Marketing - Special Podcast from Care Home Management27 Jun 202400:36:46

PR and marketing can boost your care home's reputation, which can boost occupancy.

In this special podcast we explore the benefits of promoting your home locally and how you can drive enquiries using strong  and relevant content in all your marketing.

Our experts provide some great top tips to help care providers improve their marketing straightaway.

Join Five On A Bike Group founder York Woodford-Smith and Chew PR's founder Colette Lowe.

Podcast hosted by Care Home Management's publishing editor Steve Hemsley.

Podcast sponsored by Rotacloud.

Listen to all our industry-leading podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Special Podcast - Sustainability & Personalisation In Care Home Interior Design02 Oct 202300:14:31

In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet.

She discusses:

  • How investing in better care home interiors boosts occupancy
  • How taking pride in the look of your care home tells families that you care
  • Thinking about sustainability – can you recycle furniture and furnishings?
  • How the right look and furnishings help residents to feel safe and secure
  • Remembering this is the residents’ home so does the interior and the furnishings used reflect this?
  • Top tips for improving your care home interior on a set budget

Join host Alan Rustad.

Listen to all our industry-leading podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How To Improve Your Care Home's PR and Marketing - A Special Podcast24 Jul 202300:46:14

Care homes are always being encouraged to tell their positive stories.

You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels.

In our latest industry-leading podcast our experts discuss:

  • Why care homes should focus on their positive human interest stories
  • How to get the best value from any marketing and PR budget 
  • How  video can bring any care home storytelling to life.
  • Why positive marketing can be crucial in boosting a care home's reputation locally
  • Finding and using good news stories from residents and their families.

    There is even some great advice to get your care home on local TV to share stories of great care.

    Join our experts; York Woodford-Smith, from Five On A Bike; Adam James, from Springup PR and Colette Lowe from Chew PR.

    Podcast hosted by Steve Hemsley and sponsored by soft skills training consultancy Hendrix Training.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Fundamental Standards of Care - Special Podcast From Care Home Management06 Jul 202300:46:01

The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse.

Join our expert panel to discuss what this all means for care homes today.

Our panellists discuss: 

  • Why fundamental standards are as important as ever
  • The CQC's  planned changes
  • Why everyone in a care home organisation must understand the standards
  • How the standards keep staff safe too
  • The role standards play when recruiting 
  • The role they play when planning a training strategy
  • How the standards impact on care home equipment and premises
  • Understanding the regulations and your obligations

Join our experts: Philippa Doyle, partner at Hempsons; Gary Hook, managing director at Edify Training;  Andy Backhouse, UK client services director CAS Recruitment, and Helen Buchan, head of product at JLA.

Podcast hosted by Alan Rustad and sponsored by Hendrix Training.

Tune into all our industry-leading podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Employment Podcast Special - Recruitment and Retention19 Jun 202300:42:39

Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023. 

On our latest industry-leading podcast the experts discuss:

  • Why the care sector cannot ignore the issue of pay when it comes to retention and recruitment
  • How staff shortages impact on the quality of care
  • Are there any short-term solutions to the long-term staffing problems
  • The role of professional development and training
  •  Why care homes need a Leadership Mindset
  • How care can recruit people in other sectors who have the right transferrable skills
  • What can care learn from other industries?
  •  Why we need more innovation around staffing
  • The importance of having real company value
  • How employee wellbeing can play a big part in retaining your best people

This podcast is a must-listen for any care home owner or manager looking for solutions to its staffing challenges.

Join:  Dee Newton from Craven Consultancy Services; Charles Armitage from Florence and Zameer Nazarali from SimplifyER.

Your host is CHM's publishing editor Steve Hemsley and the podcast is sponsored by CAS Recruitment, a leading recruiter sourcing carers from the Philippines for more than 20 years.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How To Be Compliant - Inside and Outside Your Care Home. Special Podcast01 Jun 202300:48:58

Care homes must - and they want - to avoid compliance breaches. 

But it is not always easy to stay on top of the latest regulations when delivering care or ensuring the care home building complies with the latest rules.

On our latest industry-leading podcast our expert panel discusses:

  • How to comply with the latest legal requirements affecting care homes
  • Which agencies you must interact with. It is not just the CQC
  • Safe care and safe guarding compliance
  • Do you actually know when you are breaching regulations?
  • Training staff to understand compliance
  • How care home compliance can vary across the UK
  • Improving care homes' relationship with CQC
  • Ensuring compliance with regulations that affect the care home building. Is your building safe?

Listen to our experts as they share free tips and advice.  Neil Grant from law firm Gordons Partnership Solicitors,  Bradley Lambert from First Choice Nursing, Kevin Groombridge from Care Inspections UK, and Josh Tedstone from Specialist Façade Inspections.

Podcast hosted by Alan Rustad and sponsored by Rotacloud.

Tune in to all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Buying and Selling Care Homes - A Special Care Home Management Podcast24 Apr 202300:47:05

Why buy a care home? How do you sell a care home?

These two crucial questions are answered on our latest industry-leading podcast.

Our expert panel discuss:

  • How healthy is the care home real estate market?
  • How confident are banks and others in the lending market?
  • What legal due diligence must you do?
  • Who are the buyers and who are the sellers?
  • How do you structure a care home real estate deal?
  • What is happening in the new build market?
  • How can a CQC report and rating can affect a deal?

Join our fantastic experts Faisal Dhalla, partner at Hempsons, Jimmy Johns, director at Christie Finance, and Rob Kinsman, regional director at Christie & Co.

Podcast hosted by Alan Rustad and kindly sponsored by Rotacloud.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Infection Control & Prevention - Top Tips. Special Podcast from Care Home Management11 Apr 202300:36:16

So much has changed in the area of infection control and prevention over the past three years and care homes are constantly looking for ways to improve.

In this special podcast we look at:

  • The role of digital technology in infection control
  • How care home teams can work more collaboratively
  • How regulation is changing around disinfection
  • The importance of training  for permanent and temp staff
  • What should the policy be around wearing masks in a care home?
  • Do residents and their families view care homes as safe?
  • Keeping uniforms clean
  • Ensuring the laundry operation runs efficiently

Join our two experts Robert Ackland, chief technology officer at JLA, and Fiona Millington, chief nurse at Florence.

Podcast hosted by Alan Rustad.

Podcast sponsored by Rotacloud.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Issues To Consider When Sponsoring Foreign Care Workers - podcast with Edwin Coe LLP06 Mar 202300:14:33

With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers.

However, it is important that they follow the rules and do not breach the terms of a sponsor licence.

In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP, guides care homes through the process.

  • What are a care home's sponsorship and compliance obligations 
  • Why care homes must read the Home Office guidance
  • Avoiding breaches and what to do when there is a breach
  • Integrating sponsorship within existing HR practices

This is a must listen for any care home provider looking to sponsor foreign workers.

Tune into all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How Going Digital Saves Time and Money - special Care Home Management podcast28 Feb 202300:44:06

In our latest podcast looking at care home digital transformation our expert panel discusses:

  • The future of care home telephone systems
  • Modern digital call handling
  • How using live chat and messaging apps saves time
  • Retaining the personal touch
  • The modernisation of care record keeping
  • What is still not working when it comes to digital solutions

Join our experts Ted Mellor from Sage, Katie Thorn from Digital Social Care, Lauren Williams from Moneypenny and Jon Anderton from Cambridge Telecom.

Podcast hosted by Alan Rustad.

Podcast sponsored by Rotacloud.

Tune into all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Insight Into The UK Care Home Market 2023 - Special Podcast With Christie & Co15 Feb 202300:18:01

Christie &  Co's analysis of the UK care home market reveals that the number of deals  are at a 14 year high, significantly rebounding from the two years of rather subdued market activity.

In our latest special industry-leading podcast we are joined by regional directors Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of care homes in 2023.

Podcast hosted by Steve Hemsley.

Tune in to all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Leadership and Employment - Special Podcast from Care Home Management07 May 202400:46:19

Two of key elements to a successful care home are good leadership from the management team and a strong and loyal workforce to deliver the very best of care. 

But how do you achieve that?

In this podcast, four people with a deep knowledge of the legal, HR, and service requirements were brought together to discuss how owners and managers can inspire with the very best leadership, and at the same time get the best from their teams. 

They also examined what is needed to recruit and retain staff, who today have so many other opportunities open to them. 

Taking part were James Howell, Managing Director of Rubric Law; Nicola Johnson, from Kelso Care Consortium; Zameer Nazarali – CEO and Founder SimplifyER; and Leigh Smith – Director of Growth and Happiness, AnswerConnect

Podcast hosted by Alan Rustad. Podcast sponsored by Rotacloud.

Listen to all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How Going Digital Can Help Care Providers Save Money - Special Podcast with CoolCare09 Feb 202300:21:46

We are delighted to chat with CoolCare on another special supplier podcast.
 
We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis.

Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and time.

They discuss:

  • How better rostering can reduce agency costs and boost staff morale
  • How technology can provide employees with more certainty over the shifts they want and need
  • How going digital frees up managers' time to spend on more meaningful tasks - such as talking to their team

Tune into the podcast here for more tips on how to save money and boost staff engagement during the cost of living crisis.

Podcast hosted by Steve Hemsley.

For all of our industry-leading podcasts click here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Training Priorities In 2023 - A Special CHM Podcast18 Jan 202300:45:26

In tough times we need our care staff to be well trained and to upskill where possible.

With such tight margins, there is always a risk that corners could be cut. One area under pressure may be the training of staff who are needed to deliver the first class service residents deserve. 

So how do you get value for money from your training budget?

In our latest industry-leading podcast our expert panel discusses:

  • The use of apprentices to fill skill gaps and bring in new talent and ideas
  • How the Pandemic changed care homes' approach to training
  • How good training can lift the mood and morale
  • Why the cheapest option is rarely the best option

Join our insightful experts Gary Hook from Edify Training, Conor Shaw from Bizimply and Paul O'Hagan from Paragon.

Podcast hosted by Alan Rustad.

Tune into all our podcasts here.

Podcast sponsored by Rotacloud.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Managing Care In A Cost Of Living Crisis - Care Home Management magazine podcast19 Dec 202200:50:10

As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time.

They discuss:

  • Top tips around how to save money and time on staffing
  • The use of volunteers 
  • Asking everyone in the care home for money saving ideas
  • How to find energy saving solutions in the care home
  • Advice on improving food procurement and the catering operation
  • Why connecting devices and equipment helps to manage usage more accurately
  • The need to improve training so employees know how to save money where they can in areas such as laundry
  • Why care homes must be on aware of how inefficient some equipment may be, such as the care home boiler

Join our experts: Mark McCarthy from Zupa, Rachael Venditti at Allmanhall and Christina Larkin at JLA.

Podcast hosted by Alan Rustad and sponsored by Rotacloud.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How Online Reviews Can Boost The Resident Experience - special podcast with Reputation05 Dec 202200:18:48

Care homes must take their online reputation seriously.

Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast.

Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline.

A robust strategy around dealing with online reviews will help a care home business by boosting occupancy and employee morale.

Listen to all our industry-leading podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Legal Special - Deaths, Inquests & Claims. A Podcast with Mills & Reeve07 Nov 202200:24:44

Care providers need advice and support when there is - or could be - an inquest into a death at a care home.

This is a specialist area, and law firm Mills & Reeve helps providers through the inquest process to protect the care home and its long-term reputation.

Tune into our special podcast featuring Mills & Reeve partner Chris Gough and principal associate Ruth Minnis

They discuss:

  • Having the right insurance
  • Working with medical experts and the coroner
  • How evidence is reviewed.

Tune into all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

The Digital Dilemma: Making the Right Decisions for Your Care Home - Special Podcast19 Oct 202200:43:35

In our latest special podcast looking at digital transformation, our experts offer more guidance to readers on how to make the best technology decisions for their care home.

We also look at the risk from cyber criminals when it comes to protecting sensitive data and explain the help and support available during Cyber Security Month and beyond.

Our experts discuss:

  • Cyber Security month – don’t let in the hackers in
  • Protecting your data
  • Cyber support available to care homes
  • What social care can learn from health care when it comes to cyber security
  • How virtual reality is changing and improving residents’ lives
  • The role of digital in person centred care
  • How using data effectively can improve care
  • How digital solutions can help solve recruitment and retention issues
  • How technology ensures a consistent quality of care – it’s not just about efficiency savings
  • Is the technology you are investing in fit for purpose? 
  • Does the tech fit with your operation and does it support your carers?
  • Can digital help with the sharing of information between health and social care?

Join our experts on the podcast: Stuart Barclay from Vayyar, Michelle Corrigan from Better Security, Better Care and Rhian Bulmer from Tendable.

Podcast hosted by Alan Rustad and sponsored by Smooth Digital.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Care Home Interior Design After Covid - a special podcast with The Care Home Interiors Co,14 Oct 202200:13:33

In our special podcast, The Care Home Interiors Company's managing  director Kerry Southern-Reason talks about how design does not have to change radically following the pandemic.

Instead, she says, care homes should look for quick wins to keep everyone safe and keep energy costs down.


Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Infection Control & Prevention Into 2023 - An Expert Podcast from Care Home Management05 Oct 202200:46:36

Infection control and prevention must be a priority area for care homes.

In our latest industry-leading podcast our expert panel discusses latest trends and provides some top tips for our readers.

Our experts discuss:

  • How to run an efficient laundry operation and keep costs down
  • Why infection control and prevention must be at the top of care homes' agenda
  • The importance of staff training
  • Why care homes should undertake a laundry audit to assess energy usage and costs
  • How automation and technology can free up staff to spend more time on care
  • How investment in technology can ensure laundry equipment runs 24/7
  • Why care homes need to think more about airborne transmission as well as surface contact and hand washing. How air purifiers can help with this

Join our expert panel of Debbie Jones, sales manager at Washco,  Richard Newton, owner at Opeque, Pete Hewitson, customer service manager at Smart Wellbeing Solutions and Robert Ackland, digital director at JLA.

Podcast sponsored by Smooth Digital and hosted by Alan Rustad for Care Home Management magazine.  

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Boost Your Care Business by Investing In Digital - Care Home Management Magazine Podcast10 Aug 202200:48:22

On our latest industry-leading podcast, sponsored by Smooth Digital, we provide care homes with more expert advice on how to improve care and their care business using technology.

We cover:

  • How technology can help to monitor residents' hydration levels
  • How to use video to gather and record valuable evidence for CQC
  • How younger employees can be involved in, and lead, your digital strategy
  • Using technology to boost staff retention and reduce recruitment costs
  • How technology can boost your learning and development programme
  • Using technology to improve the management of care home finances
  • How technology can reduce pressure on many parts of the care business

Join our expert panel of Ted Mellor from Sage Intacct, York Woodford-Smith at Five On A Bike, Rebecca Taylor from Aquarate and Hannah Jones from Radar Healthcare.

Podcast hosted by Alan Rustad.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Boost Compliance & Improve Operations - new podcast from Care Home Management04 Jul 202200:47:30

In our latest podcast we explore how care homes can make compliance easier and the operations that relate to it more efficient.

Our experts discuss:

  • What exactly do we mean by compliance? Where are the grey areas?
  • What are the dangers to care homes of non-compliance in different business areas?
  • How care homes be compliant in the area of HR
  • The importance of record keeping
  • How compliance relates to everyone's duty of care
  • Outsourcing versus in-house and the one-stop-shop approach to help boost compliance
  • Working with the experts to make compliance easier
  • The role of technology in the compliance debate

Join this fascinating discussion featuring Neil Grant from Gordons Partnership, Conor Shaw from Bizimply and David Beattie of Care Ideals.

Podcast hosted by Alan Rustad and sponsored by Smooth Digital.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How Going Digital Saves Care Homes Time And Money - Special Podcast03 Apr 202400:40:51

Going digital must be a priority for care homes but it is a complex area.

In our latest industry-leading podcast we look at three specific areas to save care homes time and money:

  • DSCR - improving outcomes for Care Providers & Service Users
  • Improving transparency in the care home by removing manual processes, particularly around expenses 
  • Digitalisation in workforce management, particularly the challenges with temporary staffing 

Join our expert panel of Kate Roberts, managing director of Neuven, Sanjay Malkani, head of sales at Expend and Ed  Evans, sales director at Log My Care.

Podcast sponsored by Rotacloud and hosted by CHM's publishing editor Steve Hemsley.

Tune in to all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Improving Cost Management - special podcast from Care Home Management magazine27 May 202200:44:30

 

Running a care home is not cheap. With the cost of living crisis and soaring inflation, it is vital providers keep their costs under control.

In our latest industry-leading podcast, Care Home Management magazine looks specifically at cost management and how care homes can save money. Our panel of experts debate:

  • How investing in technology can cut costs over the short-, medium- and long-term
  • How to handle rising energy bills and staff shortages
  • The rising cost of agency workers
  • The need for more government support for our sector
  • The importance of sensible financial planning when it comes to catering to ensure meals remain nutritious 
  • Why cash is still king in many care homes and how this can make tracking costs difficult

 

Join our experts: Mark McCarthy, CFO Zupa, Daisy Robb, account manager at Soldo and Andy Williams, care sector specialist, national account manager at Creed Foodservice.

Podcast sponsored by care home marketing experts Smooth Digital and hosted by Alan Rustad.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

The Benefits Of Good Care Home Interior Design - special podcast12 May 202200:16:28

In our special podcast featuring The Care Home Interiors Company, we chat to managing director Kerry Southern-Reason about the power of good interior design when it comes to running a care home business. 

We discuss:

  • How good care home interiors can boost occupancy
  • Why space and light are crucial
  • Creating different areas for different needs
  • Using artwork
  • Choosing the right furniture, textures and colours
  • The latest care home interior design trends.

Podcast hosted by Steve Hemsley.

Tune in to all our podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How Investing In Digital Improves Care & The Care Business - podcast from Care Home Management magazine02 May 202200:50:29


In our latest digital special podcast our experts discuss:

  • Why investing in technology is investing in your people
  • The importance of project governance to ensure success
  • How digital transformation is 50% about change management
  • How digital investment can boost workplace culture
  • The role of procurement to ensure care homes find the right service providers
  • The power of data to improve care and the care business
  • How a digital investment can improve communication between staff, and with residents and their families
  • Using technology to log compliments as well as complaints to boost morale and improve outcomes

As always, our podcasts are full of free insight, tips and advice for care home providers and managers.

Join our expert panel:  David Kelly from Deputy, Chloe Weatherhead from Radar Healthcare, Matt Oxley from Whippet and Rachelle Mills from Kareinn.

Podcast hosted by  Alan Rustad.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

The Court of Protection - Legal Special Podcast from Care Home Management21 Mar 202200:42:26

In our latest Legal Special podcast we help care home providers understand the mysterious world of the Court of Protection.

This relates to decisions and declarations on financial, welfare and property.

Join our two experts Neil Ward, a partner at Mills & Reeve LLP and  Rachael Hawkin, a solicitor at Hempsons.  They discuss how the scope of the Court of Protection has broadened and the link with the Mental Capacity Act.

They also explain deprivation of liberty, the role of the official solicitor, third-party disclosure and the importance of good record keeping.

This is a must listen for UK care home owners and managers.

 Podcast hosted by Alan Rustad.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Navigating Pressures on the Care Home Workforce - special podcast with BookJane14 Mar 202200:30:02
BookJane arrives in the UK to boost care home workforce management


Canadian healthtech company BookJane is working with UK care homes to improve employee wellbeing and the care experience provided to residents.

On our special podcast, Bob Kallonen, the former president of Amica Senior Lifestyles in Canada, discusses how using the BookJane technology improved the running and culture of Amica and boosted staff recruitment and retention.

Hear former Amica president Bob Kallonen talk about how UK care homes can use the BookJane technology to improve their workforce management

BookJane has now brought its turnkey technology solution to the UK.

The cloud-based system helps care homes streamline their workforce management processes so they can focus more on delivering great care.

Kallonen explains how Amica reduced the excessive use of overtime, cut the number of agency workers needed and removed care leaders from some tasks that were not offering value when it came to delivering care. The solution also helped to improve the culture of the organisation because all employees, whatever their status, felt appreciated and respected.

“There was one study I saw recently that confirmed that the quality of life for the resident is inextricably linked to the quality of the relationship they have with the person deemed to be their primary care giver,” said Kallonen. “You can now use technology to build stronger human relationships.”


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Care Home Management is the UK's leading media brand for care home providers and managers.

Infection Control In Care Homes - what next? A special podcast from Care Home Management22 Feb 202200:43:37

Covid-19  isn't over and it remains an important concern for care home providers who want to do the right thing to protect their residents and employees.

Our infection control podcasts have been some of our most popular listens during the pandemic and, as the country moves to the next phase, we offer some more top tips from industry experts.

Our roundtable panel discusses:

  • The importance of face masks as part of infection control procedures, choosing the right masks (for filtration, comfort and price), supply chain issues around PPE and proper wear instructions 
  • Using technology in laundry to manage infection control 
  • Hospital-grade air purification. More specifically, demystifying air purification technologies in the context of Covid-19
  • The importance of total hygiene, not only on the plates residents eat off and the cups they drink from, but also washbowls, dementia learning aids, staff crocs etc – and how warewashing is the safe, hygienic and economical way of achieving this


Join our experts:

Washco sales manager Debbie Jones, Meiko UK Ltd   managing director Paul Anderson, Christian Hendriksen, co-founder and CEO at Rensair and Kevin Morris, managing director at Ultrafilter Great Britain Ltd.
 
Podcast hosted by Alan Rustad and sponsored by Care Home Marketing experts Smooth Digital.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Care Homes Go Digital In 2022 - special podcast from Care Home Management magazine26 Jan 202200:44:52

In our latest Digital Transformation podcast to help care homes become more efficient and successful for providers and residents, our expert panel discusses:

  •  Efficiency & Streamlining:  how finance and technology can improve overall care and reputation within care homes.
  • How digital tools are helping care home managers to spend less time on administration and more time on delivering quality care
  • Going beyond data and technology: what digital transformation will mean for operating a care home
  • How care homes can benefit from emerging technologies such as the Internet of Things, artificial intelligence and consumer-grade devices suitable for business

 
A massive thank you to our experts, Ted Mellor, senior account manager at Sage Intacct; Conor Shaw, ceo at Bizimply; solicitor Benjamin Bull from Gordons Solicitors; and Emma Pownall, marketing director at Datel.

Podcast hosted by Alan Rustad.

Podcast kindly sponsored by Smooth Digital.

Tune into all our industry-leading podcasts The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk)

 

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

How To Boost Employee Engagement & Wellbeing In Your Care Home - special podcast20 Dec 202100:47:06

Employee engagement and wellbeing is crucial in any care setting.

It means residents receive better care and employees are motivated and less likely to leave.

Listen to our fascinating podcast roundtable where our experts discuss:

  • Why engagement and wellness is so important
  • How to improve it. What are the quick wins for any care manager?
  • The role of technology in improving employee engagement and wellbeing
  • How using video content can improve everyone's mood by boosting a care home's reputation
  • The legal and employee relations aspect
  • How does CQC view the importance of employee engagement?
  • The impact on recruitment and retention

Join our panel:

Steve Davis, director of business development at Roseville Care Homes; Nicola Gallen-Friend, a partner at law firm Magrath Sheldrick LLP;  Richard Upshall, head of product design at employee app company Sona; and York Woodford-Smith: founder of care home video production company Five On A Bike.

Podcast hosted by Steve Hemsley.

Tune in to all our podcasts: The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk)


Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.

Digitalising Your Care Home in 2022 - special podcast from Care Home Management03 Dec 202100:42:01

In the latest Care Home Management podcast, we look again at digital transformation and the difference it can make to the delivery of care and a care business.

We discuss:

·         How the social care White Paper has technology at its core 

·         How something as simple as a good broadband connection can help care homes

·         The time and money savings possible by going digital

·         How new technology must and does integrate with existing systems

·         The security concerns and how to manage them

·         How technology can help with medicines management

·         The role of technology in boosting resident and staff morale

·         How data can be generated and actioned to improve care

 

Our expert roundtable panel comprised Michelle Corrigan, programme director of Better Security, Better Care; Daniel Casson, managing director at Casson Consulting London; and Hooman Safaei, chief quality officer at Atlas Emar.

Podcast hosted by Alan Rustad.

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Care Home Management is the UK's leading media brand for care home providers and managers.

Care Home Finance Special podcast from Care Home Management05 Oct 202100:42:16

The financing of any care business is always a challenge. This special podcast provides some vital FREE advice to providers. In our roundtable debate we discuss:

Lending:

  • What is making lenders nervous about the care home sector 
  • Five things borrowers can do to increase the likelihood of getting the best finance from the most appropriate lenders
  • Who are the new lenders entering the care home sector and how do they differ from the mainstream lenders that have been in the sector for year

The funding of care and unpaid debts:

  •  The impact on occupancy
  • What are the different funding streams available?  

Payroll:

  • The challenges of payroll for a care home specifically when it comes to processing and delivering payslip and other pay information to the workforce
  • The security aspects of payroll in terms of the risk of GDPR breaches and associated fines.
  • Running payroll in-house versus outsourcing

Join our experts:
Michelle Ferris and Andy Hopper from accountants Albert Goodman, Alasdair McPherson from business finance brokers Rangewell, and Paul Gibbons from interactive payslip platform Paydashboard.

Podcast hosted by Alan Rustad.

Listen to all our industry-leading podcasts here.



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How Care Homes Can Become More Sustainable - Special Podcast12 Feb 202400:45:01

Sustainability has never been a more important subject for care homes. 

Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures.

In a recent Care Home Management podcast, three people from companies providing services to care homes came together to discuss sustainability and how it is a subject that will be given even more prominence.

They were James Read, Chief Marketing Officer, of Zellar; Christina Larkin, Chief Data and Marketing Officer at JLA; and Nicole Fenton, Marketing Manager, Ontex Global.

They discuss:

  • How care home owners are responding to the calls to be more sustainable
  • The reaction of managers and carers and other stakeholders
  • Where can things clash? For example. sustainability versus infection control?
  • How will sustainability in care homes evolve over the next few years?

Join our panel and host Alan Rustad.

Podcast sponsored by Rotacloud.

Listen to all our industry-leading podcasts here.

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Care Home Management is the UK's leading media brand for care home providers and managers.

Care Homes Go Digital - special podcast from Care Home Management20 Sep 202100:35:16

In our latest industry-leading podcast to help care homes go digital we talk to three experts who discuss:

  • How tech supports people-focused care  and how digital transformation can complement the care experience 
  • The role for technology such as automated remote monitoring to support carers to deliver a high level of care
  • Why workflow automation does not need to be daunting

Special guests on our podcast roundtable are Brett Smith, director of customer success management at Planday, Stephen Cavanagh, senior sales consultant long-term Care at Ascom and Paddy Gardner Co-founder at Haelu and head of business development at Cliniconex UK.

Podcast hosted by Steve Hemsley.

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Infection Control Advice - special podcast from Care Home Management03 Sep 202100:40:25

Infection control and prevention has arguably never been more important.

We continue our series of industry-leading podcasts with an Infection Control Special.

Our guests are Julie Rayner, senior infection control lead at provider Hallmark Care Homes, Lesley McCready, experiential and vocational lead at provider Vida Healthcare, and Debbie Jones, sales manager at leading supplier Washco.

They discuss how to control infection in the laundry, the future of PPE in care homes and they chat about some innovative ways to improve hand washing among staff and residents.

Tune in to all our podcasts here.

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Power Of Data In Social Care - special podcast with PainChek24 Aug 202100:46:38

Care homes can use the latest AI technology to identify and manage pain being experienced by residents living with dementia.

In a special Care Home Management magazine podcast, we discuss the power of data to support dementia sufferers who often have difficulty communicating their pain.

The panel includes Hannah Miller, dementia lead at Orchard Care Homes, Liz Jones, policy director at National Care Forum, Katie Thorn, project lead at Digital Social Care and Peter Shergill, director at PainChek.

The podcast has been recorded in association with pain assessment technology experts PainChek.

Tune in to the podcast today.


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Staff mental health, going digital & effective marketing. Care Home Management podcast28 Jul 202100:43:50

This is a must-listen podcast for care home managers looking for some free advice on how to manage more effectively as we begin a new era post-Covid.

Our experts discuss how to be aware of your staff's mental health concerns after a difficult year and how to provide support. They also discuss the need to embrace change and go digital, plus we talk about the importance of marketing to boost occupancy.

This is the first in a series of podcasts that help you manage your care home more effectively by saving time and money while also improving care.

Our special guests are Lindsey Appleby-Flynn, adult health & social care lead at training provider Connect2Care, Iain Corrigan, team leader at CoolCare, and Tobi Alli-Usman, strategy director at care home marketing experts Smooth Digital.

The podcast is hosted by our publishing editor Steve Hemsley

To hear all our podcasts please click here.

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Care Home Management is the UK's leading media brand for care home providers and managers.

CQC Consultation - The Verdict. Special Podcast from Care Home Management16 Jun 202100:41:07

In this special podcast - in association with solicitors Gordons Partnership  - we explore the impact of the CQC's five-year strategy consultation.

What now for care homes?  Has the CQC listened to the industry's concerns? What will be the role of the regulator going forward?

Fantastic insight from our panel:

Gordons Partnership's partner Neil Grant.

James Allen, chief executive officer at The National Care Group, and David Beattie founder of consultancy Care Ideals.

They discuss the future of continuous improvement, the move away from physical inspections, what does all this mean for commissioners, and will the CQC's proposals actually work in practice?

Podcast hosted by Steve Hemsley.

Tune in to all our industry-leading podcasts https://chmonline.co.uk/podcast/

 

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Care Home Management is the UK's leading media brand for care home providers and managers.

Care Training After The Pandemic - special podcast from Care Home Management09 Jun 202100:45:15

As we emerge from the pandemic care homes may need to increase their investment in training.

The question now  is where should they spend their money? Where is the demand coming from and what skill gaps need to be addressed?

On our must-listen Training Special podcast roundtable, sponsored by Smooth Digital, we cover:

  • How the pandemic has proved that elearning can support care home employees with their essential training particularly around the Care Certificate and mental health training
  • The importance of blended learning through eLearning, F2F, virtual and competency assessments. How virtual classrooms will continue to revolutionise how training is delivered, plus the growth in Virtual Reality Training.
  • The importance of having the right Learning Management System in place to truly deliver a blended learning approach for your organisation. 

Special guests Paul Blane, managing director at Care Business Associate Training, Steven Embleton, chief cloud at My Learning Cloud and Jack Medhurst, business development manager at IHasco.

Podcast hosted by Steve Hemsley

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Managing Risk & Maintaining Cashflow for Care Operators - Special Podcast26 May 202100:47:16

In a special podcast in partnership with law firm Irwin Mitchell and sponsored by Smooth Digital, we discuss how care homes can manage risk and maintain cashflow post-pandemic.

Irwin Mitchell's senior associate Amy Comins and associate Nicola Turner (from the firm's Later Life Planning team) are joined by social care consultant and chair of the Independent Care Group Mike Padgham (also owner of the Saint Cecilia's Care Services), and Shaleeza Hasham, head of communications and commissioning at CHD Living.

They discuss:

  • Financial and capacity formalities that people should have in place before entering care
  • How to communicate with families and support them. The must-haves and nice to haves when it comes to care
  • Different contract options
  • Supporting managers
  • Duty of care to residents and staff when it comes to COVID-19 vaccinations
  • Positive examples of great care during the pandemic.


Tune in for a fascinating discussion.

You can find all our podcasts at https://chmonline.co.uk/podcast/

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Care Home Management is the UK's leading media brand for care home providers and managers.

How Using Video Can Boost Your Occupancy Rates - podcast from Care Home Management03 Apr 202100:12:50

In our latest podcast, publishing editor Steve Hemsley interviews Five On A Bike's managing director York Woodford-Smith about how using video in your care home marketing can boost occupancy rates.

Five On A Bike specialises in making videos for the care sector.

York discusses:

* How to create a great video
* Telling your positive care home story using video
* What makes great content
* How care homes are managed through the whole video production process
* Involving staff, residents and families
* Why using video does not cost as much as you may think
* How video fits into you overall care home marketing strategy

York also explains how using video can be a great tool for recruiting staff to your care home.

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Legal Special Podcast - vaccination policy and CQC easy wins. From Care Home Management06 Mar 202100:34:46

In our main March podcast, sponsored by Smooth Digital, we explore some key legal issues affecting care homes.

* How are care homes approaching the vaccination roll out for staff and residents?
* Legalities of having a no jab no job policy
* To what extent do employers have a duty to promote vaccination and encourage care workers to take it up?
* What impact might  The Health and Safety at Work etc Act 1974 have on the vaccinations debate?
* Top tips on how care homes can boost their CQC rating by improving person centred care, as well as safe care and treatment.

Excellent expert advice from Amanda Narkiewicz, principal associate at Mills & Reeve LLP, and Philippa Doyle, partner at Hempsons.

Podcast hosted by Steve Hemsley.

Listen to all our podcasts: https://chmonline.co.uk/podcast/

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Care Home Management is the UK's leading media brand for care home providers and managers.

In conversation with…Professor Deborah Sturdy, England’s first chief nurse for adult social care 04 Mar 202100:13:24

In this podcast, sponsored by Smooth Digital, our editor Ailsa Colquhoun shares an exclusive interview with Professor Deborah Sturdy, England's first chief nurse for adult social care.

This is a must listen as Prof Sturdy outlines:

* Why social care needs more respect
* She wants to champion adult social care
* The role of care employers in retaining and developing staff
* Why the nurse associate role is so important
* Why more people will consider a career in adult social care

Tune in now.

You can hear all our podcasts here.


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The UK Care Market - A Regional Review. Special Care Home Management Podcast29 Jan 202400:24:51

The start of a new year is always a time for looking ahead and also reviewing the previous 12 months. 

Every January Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that. 

In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob Kinsman, South and West; Lee Howard, North and Midlands; and Martin Daw, Scotland.

·         How robust is the care sector?

·         Where is demand coming from?

·         Where is investment coming from?

·         Local authorities and private sector challenges

·         The benefits of investing in better facilities

·         Impact of predicted interest rates and a General Election

 

Podcast hosted by Alan Rustad.  Listen to all our podcasts here.

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How To Boost Your Care Home's Online Reputation - a Care Home Management podcast25 Feb 202100:15:20

In this special podcast we explore how care homes can tackle negative reviews online.

Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation.  They discuss:

* Why care homes should care about online feedback
* What care homes need to do to succeed online
* How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue
* Why care homes should carry out online surveys
* How online feedback can drive positive change in any care home business

Tune in.

More podcasts: https://chmonline.co.uk/podcast/

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Care Home Management is the UK's leading media brand for care home providers and managers.

Infection Control and Prevention podcast from Care Home Management18 Feb 202100:43:41

In our latest podcast, sponsored by Smooth Digital, we once again explore the crucially important area of Infection Control and Prevention.

These are difficult times for care homes and this is a must listen for care providers and managers.

Our expert panel discusses:

* The importance of robust infection control and prevention in the laundry room
* How to get laundry design right to reduce the risks
* Cleaning versus disinfecting. How different surfaces require different approaches
* Which products to use where  - and when
* How to comply with clinical waste regulations and what is a care home's duty of care
* How technology can be used to combat the spread of infection in places where social distancing and PPE use are challenging
* How getting infection control and prevention right can reduce absenteeism

Discussing the above topics are  Nicola Whittaker, national account manager at Miele Professional; Graham Flynn, director at Anenta; Steve Whittall, group director of operations at Airdri; and Dr Barend ter Haar, director at BES Healthcare.

The podcast is hosted by our publishing editor Steve Hemsley.

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CQC Strategy Consultation - special podcast from Care Home Management14 Feb 202100:37:49

In our latest podcast we discuss why care homes must take part in the CQC strategy consultation process.

Our experts are Neil Grant, partner at Gordons Partnership Solicitors and Anne Smith, management/nurse consultant at Brilliant Care Solutions.

The podcast is sponsored by care home marketing experts Smooth Digital.

Neil and Anne discuss why care homes need to contribute to the consultation and what the sector should welcome about the CQC's proposals and what providers should be concerned about.

They discuss the four themes of the strategy review:

•People and Communities to let people’s experiences drive regulation
•Smarter Regulation to ensure assessments are more flexible and dynamic
•Safety through Learning to encourage safe care cultures
•Accelerated Improvement by targeting priority areas

The deadline for sharing views is 5pm 4 March.

Podcast hosted by Steve Hemsley.

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How to Digitalise Your Care Home (3) - more digital advice from Care Home Management12 Jan 202100:46:22

In our first podcast of 2021, sponsored by care home marketing experts Smooth Digital, we help care homes understand the crucial but often scary world of digital transformation.

This is the third podcast in the series How To Digitalise Your Care Home.

* The importance of simplicity
* How automated rostering has helped care homes during the pandemic
* Using social care tech to monitor covid symptoms and staffing needs
* How residents can use their television rather than smart devices to communicate with loved ones
* How data collection can help care homes improve care and their business
* How you can integrate your existing technology with new software
* The value of an audit trail
* How tech can improve  carers' wellbeing

Special guests on our Digital Roundtable are Sam Hussain from Log my Care, Paul Slaughter from Care Messenger, Morten Mathiesen at Sekoia and Killian O'Mahoney from Softworks

Podcast host is Steve Hemsley, publishing editor at Care Home Management.

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