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#115 The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles | Steve Adragna, Partner, CDG Recruiting03 Sep 202400:45:49
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Steve Adragna where we discuss: The biggest trends in dealership hiring, Demystifying pay plans, Rise of the $1M manager, Hottest automotive roles and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:46) - Announcing CDG Recruiting (00:06:32) - Steve’s background and career (00:11:14) - What is the general demand for employees looking to make a change? (00:14:22) - Dealership comps by role (00:22:56) - Where are you seeing comp variance in dealerships? (00:28:30) - Why does GM hiring tend to happen later in the year? (00:30:43) - The technician shortage (00:32:23) - What roles are dealers looking for most? (00:35:52) - Why do candidates come to you? (00:40:06) - How quickly do you typically fill roles? (00:41:15) - Do you ever reject candidates or dealers from working with you? (00:44:13) - Predictions for the industry Check out CDG Recruiting here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com
#114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce29 Aug 202400:33:14
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce. We discuss: How he designs retail experiences for 30M car shoppers, best practices for selling cars online, how dealers are gaming the marketplace algorithms and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DLRdmv - Everyone knows out of state titling is a major headache. It doesn’t have to be this way. Our friends at DLRdmv have created a program called DLR50 - A revolutionary approach to 50 state titling. With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more. Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:20) - Matthew’s background (00:02:47) - Cars’ Product roadmap (00:04:37) - What are consumers looking for today? (00:06:25) - What are some best practices for folks to have their listings show up at the top in the Cars algorithm? (00:13:24) - Will consumers eventually have an AI agent that helps them find the exact car they need? (00:16:26) - Where will AI have the greatest impact? (00:19:54) - How do you avoid investing in the wrong technology? (00:24:16) - What are the biggest opportunities for marketplace right now? (00:27:18) - How do you align incentives? (00:29:31) - What’s exciting to you these days? (00:30:26) - What’s the most unexpected thing you’ve learned in automotive? Check out Cars Commerce here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#105 Secrets of the #1 auto lender, How to scale to 100M customers, What's next for car ownership | Sanjiv Yajnik, President of Financial Services at Capital One30 Jul 202401:04:38
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One where we discuss: Secrets of the #1 auto lender, How to scale to 100M customers, What's next for car ownership, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com Capital One - Dealers are constantly looking for creative ways to drive customer leads, and Capital One is innovating to help. Muse from Capital One Navigator Platform provides the tools dealers need to create personalized touchpoints for customers, connecting a dealer's digital footprint with their physical world. With Muse, dealers can create individual and unique cards that allow their teams to prospect anywhere by sharing their profile page with a customer so the customer can share contact information, get pre-qualified, and search inventory. Get started today by visiting https://carguymedia.com/3WsS50m Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:28) - Sanjiv’s background and career (00:10:35) - How were you able to scale to this size? (00:16:10)- How can we solve the affordability crisis? (00:21:39) - The Navigator product (00:25:21) - What trends are you focused on? (00:29:12) - What’s your vision for this “card” for dealers? (00:35:42) - How do you come up with innovative ideas? (00:42:46) - What are you seeing in terms of buying signals from the consumer? (00:45:37) - What’s next for CapitalOne? (00:53:32) - Where do you see the auto industry trending? (01:00:57) - Closing thoughts Check out Muse by CapitalOne here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#17 Shocking revelation about car dealer profits, Exploiting seasonality in the business, When CDG bought 100 cars with a credit card | Joel Bassam, President of Eastern Motors07 Jul 202301:05:54
In this episode, I'm speaking with Joel Bassam, President of Easterns Automotive Group. 00:00 - Intro 02:03 - Joel's background 05:15 - Easterns business model 13:06 - Weathering the current market 20:19 - Unit economics & Sourcing 30:37 - CDG's gov't auction story 36:21 - Revenues & Margins 42:28 - Marketing strategy 54:12 - Growth & Expansion 59:23 - Wrapping up Follow Joel: @jbassam2 on Twitter. Joel's LinkedIn. Easterns.com. Please take a moment to visit this episode's sponsor: ⁠Fullpath⁠ – Discover Automotive's Leading Customer Data and Experience Platform. Turn your first-party data into customers for life with ⁠Fullpath⁠.  Check out ⁠⁠⁠the website⁠⁠⁠ for more and follow me on Twitter ⁠@GuyDealership⁠! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#16 How much money auto repair shops make, Pros and cons of franchising, How to avoid big repair bills, Will robots start changing tires? | Brian Beers, President of Prenlyn Automotive Group30 Jun 202300:53:37
In this episode, I'm speaking with Brian Beers, President of Prenlyn Automotive Group and Host of Business with Beers. 01:18 - Brian's background 06:48 - Franchise Pros & Cons 11:07 - How Brian sources shops 18:48 - Handling staffing for a group of shops 20:43 - Overhead, Returns, and Tax Sheltering 24:08 - Best and Worst Deals 27:48 - Margins & Marketing 32:13 - Best way for consumers to maximize dollars spent 35:48 - Dealing with inflation 39:43 - Auto Repair / EV predictions 47:18 - What's next for Brian and his group 50:38 - Wrapping up Follow Brian: brianbeers.com Business with Beers Check out ⁠⁠⁠the website⁠⁠⁠ for more and follow me on Twitter ⁠@GuyDealership⁠! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠.  This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#15 Making money as an automotive influencer, Cars to avoid, Empowering families and consumers, Fixing the perception of dealerships | Kelly Stumpe, The Car Mom23 Jun 202300:38:34
In this episode, I'm speaking with Kelly Stumpe, founder and CEO of The Car Mom. 00:00 - Intro 01:22 - Kelly's background 05:52 - Starting and growing The Car Mom 14:42 - Learning to monetize a media brand 19:07 - Which channel has been the most profitable 27:07 - Kelly's best car-buying tip 30:27 - Kelly's important trade-in tip 34:00 - Fixing the perception of dealerships for the future 35:52 - Wrapping up Follow Kelly: Instagram @the_car_mom YouTube Channel The Car Mom website Check out ⁠⁠⁠the website⁠⁠⁠ for more and follow me on Twitter ⁠@GuyDealership⁠! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠.  This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#14 Family entrepreneurship, Building and exiting two startups, Simplifying car search for consumers, Innovating with AI | Pat Ryan, Founder & CEO of CoPilot16 Jun 202300:58:25
In this episode, I'm speaking with Pat Ryan, Founder and CEO of CoPilot. 00:00 - Intro 01:13 - Pat's background 10:33 - Family entrepreneurship 14:22 - Building & selling two companies  20:26 - Founding CoPilot 25:47 - How CoPilot makes money 31:05 - Breaking into a competitive market 39:41 - Who is CoPilot for? 48:13 - Trends that Pat's observing 54:00 - Evolving with AI 57:09 - Wrapping up Follow Pat: Pat’s Twitter & LinkedIn. CoPilot’s website. Check out ⁠⁠⁠the website⁠⁠⁠ for more and follow me on Twitter ⁠@GuyDealership⁠! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠.  This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#13 Subscribing vs Owning, How Autonomy makes money, Future of mobility, Handling a $20M swing in value, EV predictions | Scott Painter, Founder & CEO of Autonomy09 Jun 202301:03:57
In this episode, I'm speaking with Scott Painter, Founder and CEO of Autonomy. 00:00 - Intro 02:03 - Elon's "thought exercise" for Scott 07:47 - Scott's entrepreneurial journey 15:12 - The Softbank Saga 23:06 - Inspiration & The Innovator's Dilemma 30:25 - Building Autonomy 39:46 - The economics of a subscription-based model 50:40 - Autonomy's ideal customer 57:22 - What does Scott drive? 01:00:53 - Wrapping up Follow Scott: Scott's Twitter & LinkedIn. Autonomy's website. Please take a moment to visit this episode's sponsor: ⁠Fullpath⁠ – Discover Automotive's Leading Customer Data and Experience Platform Turn your first-party data into customers for life with ⁠Fullpath⁠.  Check out ⁠⁠⁠the website⁠⁠⁠ for more and follow me on Twitter ⁠@GuyDealership⁠! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠.  This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#12 Art of appraising cars, How much money auto wholesalers make, Cars to avoid, Building a 140K-person online car community | Chad Cunningham, Exotic Car Buyer02 Jun 202301:04:48
In this episode, I'm speaking with Chad Cunningham, aka WholesaleChad, an exotic car buyer with GiveMeTheVIN. 00:00 - Intro 01:49 - Chad's background 05:48 - How wholesaling works 13:31 - Achieving consistent profitability 17:17 - The "vibe" factor at auctions 23:47 - Becoming a top-performing wholesaler 29:14 - How Chad appraises cars 35:30 - Which cars to stay away from 40:38 - Navigating trade-in offers & used car prices 45:45 - Wholesale Car Club 56:45 - CDG face reveal? 59:52 - Wrapping up Follow Chad: Chad's website. Give Me The VIN's website. Wholesale Car Club on Facebook. Please take a moment to visit this episode's sponsor: Fullpath – Discover Automotive's Leading Customer Data and Experience Platform. Turn your first-party data into customers for life with Fullpath.  Check out ⁠⁠the website⁠⁠ for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠here⁠⁠. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#11 Acquiring the domain Cars.com, Signing up first 100 dealers, Pulse on the car market, EVs, DTC, Disrupting vehicle trade-ins | Alex Vetter, CEO of Cars.com30 May 202300:43:40
In this episode, I’m speaking with Alex Vetter, co-founder and CEO of Cars.com. 00;00 - Intro 01:25 - Acquiring *the* domain 02:44 - 25th year anniversary 05:13 - Company background 09:08 - Keeping up with the pace of tech 12:03 - Tailwinds & headwinds 13:24 - Where are we headed as an industry 18:38 - EV search share 21:38 - Direct-to-Consumer 26:07 - Wholesale and Retail 36:31 - Leaning into AI 40:13 - The Future of Cars.com Find Alex on Twitter @tavetter. Check out ⁠the website⁠ for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠here⁠. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#10 Dealer's secret weapon, How ChatGPT will change the car business, what dealers know about you, CDG's crazy car buying idea | Aharon Horwitz, Co-Founder & CEO of Fullpath20 May 202300:43:23
In this episode, I'm speaking with Aharon Horwitz, co-founder and CEO of Fullpath. (00:00) Intro (01:23) Fullpath's story (03:45) What Fullpath does for dealers & consumers (06:20) Leveraging 1st-party data (13:56) Business metrics (16:56) Best/worst marketing strategies (22:20) How AI can help dealers & consumers (33:34) CDG's vision for AI-powered car-buying (41:54) Wrapping up Learn more about Fullpath. Check out the website for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here. his podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#9 Why we still have vehicle shortages, new and used car price predictions, when we’ll get back to normal & that time CDG bought 50 Chevys at auction | Jonathan Smoke, Chief Economist, Cox Automotive12 May 202300:51:54
In this episode, I'm speaking with Jonathan Smoke, Chief Economist at Cox Automotive. (00:00) Intro (00:51) Our unique market environment (04:12) Jonathan's background (08:45) The Great Digitization (11:46) That time CDG bought 50 Chevys at auction (13:40) Are we in a K-shaped recovery? (18:45) Domestic vs International supply constraints (26:00) When do we get back to 2019 price levels? (33:45) Forecasting new vs used car prices (38:19) Advising a new car buyer (41:42) Jonathan's take on EVs (47:38) DJ Smoke's recommended listening You can find Jonathan here: Twitter @SmokeonCars Smoke on Cars insights at Cox Automotive This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. Check out dealershipguy.com for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here.
#8 How much money dealers make, Secret to acquiring 15 car dealerships, Most profitable customers, Tricks to get the best car deal | Jake Lebowitz, Raceway Auto Group05 May 202300:56:08
In this episode, I'm speaking with Jake Lebowitz of Raceway Auto Group in New Jersey. We talk about how much he makes as a dealer, his secret method for acquiring 15 car dealerships, the most profitable customers, why he won't touch Ford dealerships, and tricks to get the best car deal. (00:00) Intro (01:08) Raceway Auto Group (02:40) M&A activity (06:47) Sourcing strategies (13:32) Jake's best deal (17:13) Delegating operations (21:45) Best and worst customers (25:09) Jake's thoughts on used cars (30:23) The uphill battle for small dealerships (32:42) Which car brands are on the decline (43:00) How consumers can find good deals (46:17) Forecasting car prices (52:42) Wrapping up This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :) Check out dealershipguy.com for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist.
#104 Dealer Tech Expert: How car buying is evolving, #1 killer of car deals, Future of dealership tech stacks, Secret playbook to getting a dealership's attention | Chase Abbott, VP Sales at Cox Automotive25 Jul 202400:39:12
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chase Abbott, VP Sales at Cox Automotive where we discuss: How car buying is evolving, the future of dealership technology stacks, the #1 killer of car deals, and the secret playbook to getting a dealership's attention. This episode of the Car Dealership Guy Podcast is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ Cox Automotive - Cox focuses on continually improving their products to create faster vehicle transactions, enabling consumers to have a seamless online-to-offline experience. Learn more about how Cox Automotive solutions can take every aspect of your business further, faster at https://www.coxautoinc.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:33) - Chase’s background and career (00:08:06) - How will integrated products be affected in light of the CDK breach? (00:13:04) - How involved and technical are your conversations with dealers vs. 5 years ago? (00:18:30) - How do you provide connectivity for dealers? (00:20:54) - Are dealers actively asking about AI? (00:23:35) - Where are dealers most interested in automating or leveraging new technology? (00:30:42) - Do you see yourself spending another decade with Cox? (00:34:01) - What do the next 2-3 years look like for dealership technology? (00:37:10) - Getting in touch with Chase (00:37:31) - Closing thoughts Check out Cox Automotive here: https://www.coxautoinc.com/ Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#7 EV lifespan secrets, Tesla prices impact on car dealerships, Investment opportunities in the EV space, Bear case for EV adoption | Scott Case, Co-Founder & CEO of Recurrent28 Apr 202300:48:29
In this episode, I'm speaking with Scott Case, co-founder and CEO of Recurrent. (00:00) Intro (00:56) EV battery reports? Recurrent's story (02:37) What happens when your EV's warranty expires (06:15) The truth behind EV battery range (08:52) Scott's take on EV % of market share by 2030 (11:20) How changing Tesla prices are impacting dealerships (16:06) The Recurrent Flywheel (20:45) When does an EV lose most of its value? (24:01) Investment opportunities in the EV space (31:48) Operational changes for dealerships (33:54) The bear case for EV adoption (43:57) Wrapping up This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :) Check out ⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠ for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠.
#6 Carvana’s secret sauce, what’s next for auto lenders, pros/cons of credit unions | Chris Coleman, Co-Founder of WithClutch21 Apr 202300:49:54
In this episode, I'm speaking with Chris Coleman, co-founder and Head of Product at WithClutch. (01:10) Chris' background (03:21) Carlypso origin story (07:11) Carvana acquires Carlypso (13:11) Transitioning post-acquisition (18:27) What is Carvana's edge? (24:56) Pros & Cons of working with credit unions (34:42) Founding and growing WithClutch (44:37) Does Carvana survive? (46:37) Conclusion This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :) Check out ⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠ for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠⁠here⁠⁠⁠⁠.
#5 Future of car-buying, will small dealers go extinct, investment opportunities in EV space | Steve Greenfield, Founder of Automotive Ventures14 Apr 202300:55:43
In this episode, I'm speaking with Steve Greenfield, Founder/CEO of ⁠Automotive Ventures⁠ and author of the book "⁠The Future of Automotive Retail⁠." (0:00) Intro (1:33) What will car-buying look like in 5-10 years? (11:22) Are smaller dealerships at risk of extinction? (14:12) Will auto-makers go direct-to-consumer? (24:22) Investment opportunities in the EV space (33:45) Trends that Automotive Ventures is focused on (51:35) What has Steve changed his mind about in the last 5 years? This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. One quick favor! Help me grow this podcast by liking this episode, leaving a review below, and subscribing to the channel :) Check out ⁠⁠⁠dealershipguy.com⁠⁠⁠ for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist ⁠⁠⁠here⁠⁠⁠.
CDG EXCLUSIVE: Bernie Moreno on EV mandates, auto dealerships, digital car titles, and future of America24 Jul 202400:21:44
Bernie Moreno, US Senate candidate, joins the Car Dealership Guy podcast to discuss the car market and why he should be the next Senator from Ohio. Bernie Moreno's campaign website: https://berniemoreno.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. The views and opinions expressed by Bernie Moreno, a candidate for the United States Senate, during this podcast are their own and do not necessarily reflect the official policy or position of Car Dealership Guy Podcast or its hosts. Car Dealership Guy Podcast does not endorse any political candidate or party. This podcast is intended to provide a platform for open discussion and does not represent an endorsement of Bernie Moreno or their campaign. Listeners are encouraged to independently verify any statements made by the candidate and to consider multiple perspectives when forming their own opinions.
#103 CDG Market Update: Are inventory levels back to the “new-normal”, Record levels of negative equity, VW drops a $5 Billion bombshell | Jessica Caldwell, Head of Insights at Edmunds23 Jul 202400:50:28
Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.  Let's get into it! This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3zNg82i Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:34) - The state of the industry at the end of Q2 2024 (00:02:58) - The impact of the CDK hack on sales (00:07:19) - Where are inventory levels? (00:11:22) - What do you predict for incentives? (00:18:56) - Brand performances (00:29:07) - Market share by segment trends (00:32:03) - The state of affordability (00:33:37) - APRs (00:35:29) - Record high borrowers paying over $1,000 per month and incentive spikes (00:37:43) - Negative equity (00:43:30) - Volkswagen x Rivian announcement (00:46:24) - Outlook for the next three months Check out Edmunds here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#102 Electric Vehicle Expert: Inconvenient truth about electrification, EV tariff costing dealerships $100M/yr, Can the US power grid handle electrifying all cars? | Chris Nihan, President of EVready Energy18 Jul 202400:48:11
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chris Nihan, President of EVready Energy where we discuss: The inconvenient truth about EV charging stations, whether the US power grid can handle electrifying all cars, the EV tariff costing dealerships $100M a year, best automaker EV charging programs and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ EVready Energy - Getting dealerships and retailers to become “EV ready” with the skills and strategies necessary to excel in the ever-changing electric vehicle industry. Learn more @ https://evreadyenergy.com/ev-readiness/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:11) - Chris’ background and career (00:03:58) - The inconvenient truth of EV (00:08:36) - How did you learn about this massive cost pain point? (00:12:17) - What does your day-to-day look like to solve this problem? (00:15:32) - What is the sentiment on the ground regarding EV charging and the investment required? (00:17:12) - Can our grid handle the power needed for an EV America? (00:21:24) - Where are dealers making mistakes in electrification? (00:26:30) - Do you see dealerships offering charging installation as a value-added product? (00:27:55) - What does the actual hardware look like? (00:31:28) - What are the costs? (00:38:11) - Where is the industry headed? (00:42:54) - Which manufacturers are leading or lagging in electrification? Check out EVready Energy here. See if you qualify for EV Readiness: https://evreadyenergy.com/ev-readiness/ Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#101 Dealership Data Wiz: Beating the algorithm to sell cars, How to "sell to zero", Where A.I. is actually adding value | Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group16 Jul 202400:41:53
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Nowling, Head of Digital Retailing, Rohrman Auto Group where we discuss: Beating the algorithm to sell more cars, How to "sell to zero", dealers adapting to catastrophe, where A.I. is actually adding value and more. This episode of the Car Dealership Guy Podcast is brought to you by: DealerOn - Put the power of the highest-converting, fastest-performing website platform in retail automotive to work for you. Get guaranteed results when you switch to DealerOn. Learn more at https://www.dealeron.com/ Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today  Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:13) - Jeremy’s 25-year career at Rohrman (00:07:02) - What is your main focus when it comes to technology today? (00:09:22) - What’s the state of dealership technology? (00:12:51) - How do you feel about integrated tools? (00:14:45) - What tools are you using to enhance the customer experience? (00:18:01) - What are the best AI tools for dealerships right now? (00:19:19) - How do you see AI evolving in the dealership? (00:24:28) - How does AI affect the service side? (00:27:10) - How are you getting the best possible customer feedback? (00:28:37) - What trends are you noticing in the market? (00:33:30) - What’s your plan for the next decade? (00:34:44) - Northwood (00:39:40)- Closing thoughts Check out Rohrman Auto Group here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#100 The Auction Visionary: Selling 1.3 million cars a year, Why the gap between buyers/sellers is widening, Buying cars at 2:00 AM? | Shiv Dutt, President, U.S. Marketplace at OPENLANE 11 Jul 202400:37:28
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Shiv Dutt, President, U.S. Marketplace at OPENLANE, where we discuss: Wholesaling 1.3M cars a year, buying cars at 2:00 AM, why the gap between buyers and sellers is widening and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news OPENLANE - National reach, comprehensive inspections, and a range of inventory, from dealer trades to commercial and off-lease exclusives. Learn more at https://openlane.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:20) - Shiv’s background and career (00:03:25) - What was the most antiquated thing you saw in the auto industry when you started? (00:06:37) - What’s the state of wholesaling today? (00:08:08) - What does OpenLane do today? (00:10:58) - What’s your digital thesis? (00:12:57)- What trends are you seeing in the wholesale marketplace economy? (00:23:13) - What are you seeing from an economic perspective? (00:29:35) - How does OpenLane 10x from here? Check out OPENLANE here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#99 The Car Ad Maverick: Secrets to dealership profitability, Racing Porsches with VCs, is there a crystal ball for aged inventory? | Len Short, Co-founder of Lotlinx09 Jul 202400:44:46
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Len Short, co-founder of Lotlinx where we discuss: The secrets to dealership profitability, racing Porsches with VCs, Markdown doom loops, Is there a crystal ball for aged inventory? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Withum - Withum is a forward-thinking, technology-driven advisory and accounting firm, helping clients to be in a position of strength in today’s complex business environment. Learn more at - https://www.withum.com/warranty Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:53) - Len’s previous life selling Porsche’s (00:02:51) - Len’s career in auto (00:06:25) - Founding LotLinx (00:12:41) - Are dealers here to stay long-term? (00:16:17) - What problems are you solving today at LotLinx? (00:25:46) - How much has the business scaled?  (00:28:07) - Why are new cars being mismanaged? (00:29:56) - Will OEMs take more inventory risk? (00:38:39) - What’s next for the business? Check out Lotlinx here. Check out Vincensus here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#98 The Dealership Mogul: Leading a $2B dealer group, Addictions to the dealership, Will November make or break the car biz? | Aaron Zeigler, President of Zeigler Auto Group04 Jul 202400:45:35
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Aaron Zeigler, President of Zeigler Auto Group where we discuss: Leading a $2B dealer group, how anyone can run a $100M business, addictions in the dealership, will November make or break the car biz? This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:56) - Aaron’s background and career (00:04:32) - What’s been your acquisition strategy? (00:06:16) - Zeigler University (00:10:49) - What do you look for in acquisitions? (00:14:31) - What are your most exciting franchises right now? (00:19:20) - Thoughts on the state of Stellantis (00:25:00) - Outlook on the dealership market (00:28:37) - Do you sense there is still pent-up demand for new vehicles? (00:29:50) - What are the key differences in operating across these mid-west markets? (00:31:08) - How do you approach marketing? (00:35:34) - How are you structuring your monthly meetings? (00:38:33) - What are the common traits of the folks who have grown the most in your organization? (00:41:31) - What’s keeping you up at night? (00:44:04) - What roles are you looking to fill right now? Check out Zeigler Auto Group here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#97 The Auto Tech Whisperer: The Next $300M Exit, Future of dealership technology, Rise of “vulture capitalism” | Mark Boyd, CEO of Boyd Ventures02 Jul 202400:56:58
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Boyd, a prolific automotive tech entrepreneur where we discuss: the next $300m auto tech exit, Why great ideas don’t = success, should dealers incubate tech startups? And the rise of “vulture capitalism”. This episode of the Car Dealership Guy Podcast is brought to you by: Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:31) - Introducing Mark (00:02:51) - Mark’s career in auto (00;12:50) - Where will value be created over the next 5 years in the industry? (00:15:10) - Customer Data platforms (00:18:45) - What’s exciting to you in Auto tech right now? (00:22:53) - What are some key themes you’re focused on as an Auto tech investor? (00:27:29) - Is it smart for dealerships to incubate technology in-house? (00:35:45) - Do you see OEMs moving to an agency model? (00:41:35) - Thoughts on AI (00:46:23) - What traits do you see in the best founders/CEOs? Check out Boyd Ventures here - https://markboyd.com/ Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#113 The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and sale-leasebacks | Mark Pomella, Vice President at SAB Capital27 Aug 202400:34:32
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Pomella, Vice President at SAB Capital where we discuss: The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/ Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ SAB Capital -SAB Capital is a brokerage powerhouse of experienced investment sales professionals providing advisory services that create an impact across a variety of sectors and asset classes consisting of Net Lease, Retail, Industrial, Affordable Housing, Leasing, 1031, Sale Leaseback, and Capital Markets. Learn more at https://www.sabcap.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:38) - The state of the commercial real estate market today (00:04:16) - Mark’s role at SAB Capital (00:05:48) - What are sale lease-backs? (00:07:30) - Why are dealers looking to sell their real estate as a form of financing? (00:09:48) - What is a dealer paying on average in a mortgage as a percentage of sales? (00:12:19) - Are you targeting any specific regions of the country? (00:18:51) - How does selling the real estate impact the value of the dealership? (00:22:02) - Tax consequences (00:23:05) - How do sales impact the experience of the facility?  (00:25:13) - What regions and brands are performing well right now? (00:27:09) - Who are the people buying these properties (00:32:01) - How are you getting deals across the table in this market state (00:33:22) - Closing thoughts Check out SAB Capital here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#96 The TikTok Dealer: Livestreaming Car Negotiations to 1,000s, How dealers can kill on social media, Is the Cybertruck a flop? | George Saliba, Dealer Principal at J&S Mitsubishi27 Jun 202400:53:14
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with George Saliba, Dealer Principal at J&S Mitsubishi where we discuss: why he's livestreaming car buying to thousands, how dealers can kill on social media, is the Cybertruck a flop? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:41) - How George and CDG connected (00:04:26) - Blowing up on social media (00:05:56) - George’s career and background (00:15:08) - Social Media approaches (00:25:51) - What advice would you give dealers to grow on social media? (00:26:56) - How many cars are you buying now?  (00:31:23) - Do you see dealerships incentiving salespeople to move cars via social? (00:36:53) - George’s future opportunities (00:44:04) - Thoughts on the market (00:51:01) - Closing thoughts Check out George Saliba on social: TikTok Instagram Everywhere else Check out J&S Mitsubishi here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#95 Cyber attack testing a trillion dollar industry, “Spearfishing", Where do dealers go from here? | A special panel discussion with cyber security experts, dealers, and industry insiders25 Jun 202401:11:34
Welcome to the Car Dealership Guy Podcast. In this special episode, I'm hosting a panel of cyber security experts, dealers, and industry insiders where we discuss: A cyber attack testing a trillion dollar industry,
"spearfishing", what’s at stake and where do dealers go from here? This episode of the Car Dealership Guy Podcast is brought to you by: Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Introduction and context (00:01:21) - The timeline (00:04:00) - Experiences on the ground (00:07:51) - Technical takes on how this hack could have happened (00:23:55) - Regulatory expert takes on how detrimental each day of shutdown is (00:43:30) - Impacted dealer experiences & Potential governmental intervention  (01:03:41) - Audience Q&A Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#94 Killing the dealership 'courtesy shuttle', Evolving the experience at dealerships, How dealers hacked Uber | Charles Mizrahi, Head of Automotive Partnerships at Uber20 Jun 202400:24:18
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Charles Mizrahi, Head of Automotive Partnerships at Uber, where we discuss evolving the customer experience at dealerships, killing the courtesy shuttle, how dealers hacked Uber, and much more! This episode of the Car Dealership Guy Podcast is brought to you by: AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload. Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/ Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today. Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:15) - Charlie’s background and career (00:04:42) - Ideating Uber for Business (00:10:42) - Penetrating the car business during Covid (00:12:16) - What are you working on today?  (00:14:59) - What’s the value of offering a service that is so simple on the surface? (00:18:25) - What are the use cases for this product? (00:21:17) - What’s the future for dealership transportation? (00:22:56) - What do you have on the horizon to bring innovation to the industry? Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#93 Why automakers are building in the US again, What car brands make the most American cars, Something big is happening in Alabama | Jenni Newman, Editor-in-Chief of Cars.com18 Jun 202400:33:06
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jenni Newman, Editor-in-Chief of Cars.com where we discuss: Why automakers are building in the US again, What car brand makes the most American cars, and Something big is happening in Lincoln, Alabama. This episode of the Car Dealership Guy Podcast is brought to you by: This episode is brought to you by: LendBuzz - Expand access to credit with a simple and fast auto loan process that looks at you - not just your credit score. Learn more at https://www.lendbuzz.com/ CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platfor Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.  Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:20) - Jennifer’s background and career (00:03:26) - How did you ideate this index? (00:05:35) - “Nearly 50% of car shoppers are willing to pay up to 30% more to support American jobs” (00:07:51) - Is there a fundamental shift happening where American-made cars are more important to the everyday person? (00:11:02) - The 2024 Index (00:12:40) - Why should the industry care about this? (00:15:33) - Ford and GM are not in the top 10 of the index, how? (00:20:08) - How has Honda gotten to #2 on this list? (00:23:26) - What are the criteria for creating the index? (00:25:54) - How will EVs impact the industry? (00:28:46) - What is your prediction for the next 12 months of index data? (00:31:23) - Were there any surprises from this year’s index? Check out Cars Commerce here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#92 Leading the fastest-growing car brand in America, Investing $1B on new dealerships, Hyundai's solution for fast charging? | Randy Parker, CEO of Hyundai Motor America13 Jun 202400:44:36
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Randy Parker, CEO of Hyundai Motor America where we discuss: leading the fastest-growing car brand in America, Investing $1B in new dealerships, A solution for fast charging? The Future of FSD for Hyundai. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today  Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:59) - Randy’s background and career (00:06:31) - What have been the key drivers to Hyundai’s market share growth? (00:09:37) - How do you improve the Hyundai image while offering flexibility for your dealer network? (00:12:47) - How important has design been to Hyundai’s success? (00;15:31) - Stated vs. revealed preferences (00:17:17) - What will be the next ‘important’ thing to consumers? (00:18:31) - Robotaxis (00:20:48) - How do you maintain momentum in a market that is becoming increasingly competitive? (00:26:21) - Are EVs inevitable in the long term? (00:28:42) - Thoughts on hybrids (00:30:22) - Has the Hyundai customer changed in your time with the company? (00:32:32) - How do you continue growing, but optimizing for the long term? (00:34:50) - What’s on your mind and keeping you excited? (00:37:07) - How are you thinking about affordability? (00:39:20) - Marketing is the price you pay for being unremarkable (00:41:24) - What’s your outlook for the company? Check out Hyundai here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#91 Why consumer financing is broken in the US, Handling $1.5B in auto loans, Why Tesla loan performance is so puzzling | Amitay Kalmar, CEO of Lendbuzz11 Jun 202400:38:15
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Amitay Kalmar, CEO of Lendbuzz where we discuss: Why consumer financing is broken in the US, Handling 1.5B in auto loans, Auto lenders pulling out of the market, Why Tesla loan performance is so puzzling. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ LendBuzz - Expand access to credit with a simple and fast auto loan process that looks at you - not just your credit score. Learn more at https://www.lendbuzz.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:50) - Amitay’s journey into auto (00:04:06) - What did you see that was broken in auto lending? (00:08:37) - What’s the current state of auto lending? (00:12:12) - What are you trying to solve with LendBuzz? (00:14:36) - How do you create a profitable business model? (00:18:47) - How big is your target market? (00:20:53) - What trends are you seeing in loan performance right now? (00:24:21) - What’s driving the growth in captives? (00:26:12) - The state of digital retailing concerning lending integration? (00:31:38) - Do you have any aspirations to branch into other areas of the industry? (00:33:24) - What’s exciting to you these days? Check out Lendbuzz here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#90 Why the Canadian Gov't is the best car salesman, Selling 7,000 cars a year in Quebec, Exporting cars to the US for massive profit | Jimmy Houle, CEO of Groupe Lallier06 Jun 202400:50:43
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jimmy Houle, CEO of Groupe Lallier where we discuss: Why the Canadian Gov’t is the best car salesman, Selling 7,000 cars a year in Quebec, What’s stopping Carvana in Canada… for now, Exporting cars to the US for massive profit. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:43) - Jimmy’s background and career (00:08:25) - How many stores do you have and what is your top-line revenue (00:09:23) - How did you react to Honda cutting dealer profit margins? (00:12:24) - How is Honda performing in your market? (00:13:16) - Are you experiencing similar challenges to US dealers? (00:16:13) - Are EVs your best-performing product? (00:17:47) - How much higher are margins on cars you send to the US? (00:20:38) - How powerful are online sellers in Canada? (00:22:42) - What are the core differences in operating your store vs. a US store? (00:24:50) - Manufacturer presence in Canada (00:26:31) - Are you facing major headwinds in the Canadian auto market? (00:30:20) - How do you operate your stores? (00:31:35) - Cultural and regulation differences between the US & Quebec market (00:34:20) - How are you acquiring used cars? (00:36:01) - Why are you sending cars to auction? (00:37:06) - What has you excited these days? (00:39:08) - Are you looking to make more acquisitions? (00:43:47) - What are your best-selling products? (00:45:09) - Why do you sell cars but not deliver them for 2-3 days? Check out Groupe Lallier here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#89 Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Growing cyber threats to cars | Tony Wanderon, CEO of APCO/EasyCare04 Jun 202401:02:45
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tony Wanderon, CEO of APCO Holdings, home of EasyCare, where we discuss: Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Mechanics making more than attorneys?, The growing cyber threat for cars. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Easycare - Easycare offers the industry's only MOTOR TREND Certified VSC, GAP, Tire & Wheel, KeyCare, SelectCare, ETCH, Select, Dent Repair, Scheduled Maintenance, Appearance Protection, RV and Commercial Vehicle coverage. Learn more @ https://easycare.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:15) - Tony’s career (00:05:52) - How do all the companies you’re involved with impact the auto industry? (00:07:59) - What growth are you seeing in the RV and Powersports market? (00:15:03) - What are you seeing with Dealer profitability trends? (00:19:25) - Why is the pause in EVs a good thing? (00:21:02) - What’s driving the 5x increase in claim values?  (00:23:26) - Where’s the opportunity for EVs? (00:27:28) - How are you working to create the most profitable system while maintaining a great customer experience? (00:35:17) - Are there any new products on the horizon you’re anticipating? (00:38:51) - How do you continue to scale your company?  (00:41:55) - Creating more product shelf space (00:45:46) - How do you measure risk for someone who didn’t buy a VSC at the point of sale but wants one now? (00:51:59) - Is there a benchmark for running an automotive warranty company? (00:54:07) - GAP Reinsurance (00:59:44) - What’s exciting to you these days? Check out APCO here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#88 CDG Market Update: Why the car business looks like 2008, Selling cars on TikTok Live, Payment shock hits car buyers | Jessica Caldwell, Head of Insights at Edmunds and Zac Kinch, General Manager of Rohrman Toyota30 May 202401:04:03
Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.   Let's get into it! This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Don't miss out on this opportunity to elevate your dealership's visibility and sales performance. You can sign up for Premier today - https://edmu.in/4bXcEIr Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:28) - Why is a GM at a Toyota dealership getting into the content game? (00:07:27) - Market updates & and dealership reports (00:22:24) - Toyota’s day's supply incentives (00:24:16) - Car buyers are coming back to the market (00:28:49) - The state of hybrid market share  (00:34:26) - What are you seeing in the used EV market? (00:37:51) - Do you see a staunch anti-EV customer base? (00:39:23) - The state of consumer health and interest rates (00:45:32) - Zac’s inventory strategy (00:47:23) - TikTok Live (00:49:46) - Edmund’s online shopping survey (01:02:00) - What trends are you excited about for the rest of 2024? Check out Edmunds here - https://edmu.in/4bXcEIr Checkout Rohrman Toyota here - https://www.rohrmantoyota.com/ Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#87 Exposing the Future of EV's, Why 70% of EV owners will never go back, Car market says “what recession?” | David Thomas, Director of Content Marketing at CDK Global28 May 202400:53:44
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we discuss: The future of EVs in America, Car market says “What recession?”, Why 70% of EV owners will never go back, How China is tipping the scales on EV production and much more! This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:30) - David’s career and background (00:06:03) - The state of the car market (00:11:05) - Where are we at today with how “easy” it is for consumers to buy a car? (00:16:40) - What’s the state of EVs in the market? (00:32:52) - If you had to place your bet on one automaker to win the EV strategy, who would it be?  (00:35:24) - What are you seeing as best practices for EV servicing? (00:41:25) - What’s your opinion on the possibility of cheap EVs coming in from China? (00:49:19) - What’s your short-term outlook for EVs? Check out CDK Insights here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#112 Transforming Subaru into a 'cult brand', Guiding explosive growth over two decades, Selling 700K+ cars in a single year | Tom Doll, Former CEO of Subaru of America22 Aug 202400:47:20
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tom Doll, Ex-CEO of Subaru of America where we discuss: How Tom Doll transformed Subaru into a cult brand, Guiding explosive growth over two decades, Why a larger US population does not equal more vehicle sales and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DLRdmv - Everyone knows out of state titling is a major headache. It doesn’t have to be this way. Our friends at DLRdmv have created a program called DLR50 - A revolutionary approach to 50 state titling. With DLR50, your dealership now has 24/7 portal access to calculations, pre-filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Visit https://www.dlr50.com/ to learn more. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/ Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:22) - Tom’s career and background (00:05:24) - What was Subaru’s perception when you started 40 years ago? (00:08:09) - How were you able to achieve such success within specific markets? (00:10:52) - Inside Subaru’s marketing strategy (00:15:21) - Do you consider Subuaru a marketing or manufacturing company? (00:17:35) - How do you view your retailers? (00:22:24) - Wanting retailers to win (00:26:51) - Why don’t other manufacturers view retailers as partners? (00:31:46) - How are consumer preferences changing? (00:35:05) - What opportunities or threats do you see in the future for retailers over the next decade? (00:42:19) - Tom’s life post-Subaru (00:44:52) - Closing advice Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#86 Building a used car dealership empire, $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center | Michael Kelley, General Manager of Bourne's Auto Center23 May 202401:07:43
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Michael Kelley, General Manager of Bourne's Auto Center, where we discuss: How to build a used car dealership empire, Crushing $125M in sales in one location, "Cigars and P&L statements", Turning recon into a profit center and much more! This episode of the Car Dealership Guy Podcast is brought to you by: Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:34) - Michael’s career in auto (00:05:37) - What are the high-level numbers for your dealership? (00:08:06) - What is your sales structure? (00:10:06) - What are your margins today? (00:16:43) - How are you managing your reconditioning center? (00:20:29) - How are you approaching your value lot? (00:24:05) - What’s your appraisal process? (00:26:03) - How do you share reconditioning with customers? (00:27:16) - What is your sales process? (00:33:33) - What is your customer demographic? (00:36:00) - What is the value proposition you market to get people to come to your store? (00:37:52- How much are your salespeople making? (00:40:28) - How are you acquiring used cars? (00:45:07) - Inventory carry costs (00:46:59) - What’s your role in the business? (00:47:42) - Michael’s Florida experience (00:59:43) - Have you ever considered going franchise? (01:01:52) - Get in touch with Michael Check out Bourne's Auto Center here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#85 Transforming how dealers buy cars, Exiting for $300M, Surprising dealership growth hacks, Which retailers pay the most for customer trade-ins? | Nate Mihalovich, CEO of The Lasso21 May 202400:51:19
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nate Mihalovich, CEO of The Lasso where we discuss: His journey from $300M exit to transforming how dealers buy cars, Which retailers pay the most for customer trade-ins, surprising dealership growth hacks, How dealers out-compete Carmax and Carvana and much more! This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. The Lasso - The best way to get multiple offers for your car. Learn more @ https://www.thelasso.com/cdg   Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:39) - How did you get from tech to the car business? (00:05:31) - What did you set out to build in 2020? (00:10:52) - What is the value proposition for dealers and why do consumers sell this way? (00:19:41) - What’s your total volume of vehicle transactions? (00:22:43) - How do you handle issues with a customer selling their vehicle? (00:28:52) - What are dealers telling you right now? (00:32:10) - What are you seeing in the market right now? (00:34:43) - What do you see for the future of traditional auctions? (00:39:14) - The importance of having a dealer’s license Check out The Lasso here - https://www.thelasso.com/ Get in touch with Nate here - Nate@thelasso.com Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#84 Secrets to building the largest Honda store in the U.S., Betting big on small brands, 100% commission pay plans, Why leasing took over Florida, Philanthropist disguised as a car dealer? | Rita Case, CEO of Rick Case Auto Group16 May 202400:51:47
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Rita Case, CEO of Rick Case Automotive where we discuss: Secrets to building the largest Honda store in the U.S., Betting big on small brands, How leasing took over Florida, becoming a philanthropist disguised as a car dealer and much more! This episode of the Car Dealership Guy Podcast is brought to you by: Podium - Whether it's providing accurate answers or keeping leads warm with follow-up questions, Podium's AI solution keeps customers engaged throughout their car shopping journey and sounds like a human on the other end. Check out Podium's AI BDC today by texting ‘CDG’ to (706) 710-2303 or visiting them online @ https://bit.ly/3wHfhPJ Foureyes - Foureyes supports sellers with a complementary skillset that elevates their performance. This includes automated lead logging, personalized inventory updates based on shoppers’ interests, and real-time alerts when a prospect is back on your website. Learn more @ Foureyes.io Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:08) - The Case Duo & Rita’s car background (00:06:29) - Do you recommend working with your spouse?\ (00:09:50) - How have you reinvented your operations and marketing? (00:15:29) - What drives your philanthropic nature? (00:17:56) - Why did you choose these southern markets? (00:21:29) - How does your Ft. Lauderdale Honda store operate? (00:30:45) - What’s a day like for GMs at your dealerships? (00:32:39) - How are the GMs compensated? (00:36:26) - How are you driving recruitment of talent? (00:38:17) - Are there any regional trends you’re riding when it comes to affordability? (00:45:48) - How are you viewing your used car business? (00:46:57) - What’s exciting to you these days? (00:48:37) - What’s your outlook for the industry? Check out Rick Case Automotive here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#83 From marketing star to CEO of 18 dealerships, Selling 20,000 cars a year, Where he's heavily investing, Fixing the Jeep Cherokee 4xe sales slump | Robert Ourisman Jr., CEO of Ourisman Automotive Group14 May 202400:43:39
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Robert Ourisman Jr., CEO of Ourisman Automotive Group, where we discuss: Going from marketing star to CEO, selling 20,000 cars a year, fixing the Cherokee 4xe sales slump, where he's heavily investing, fighting with automakers on inventory allocation and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/ Impel - From website, chat, sales, and service, Impel AI is custom-built to achieve your business objective featuring a proprietary blend of large language models, automotive optimization layers, and seamless integration with your entire tech stack. Learn more @ https://impel.ai/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:21) - The Ourisman family dynamic (00:06:17) - What’s your scale today? (00:07:46) - What’s your father’s current involvement in the business? (00:12:16) - What do you think about your mix of brands and what are you bullish on? (00:14:33) - Why are you focusing on growing your collision business? (00:16:34) - Does EV adoption concern you for service? (00:19:17) - What are you excited about? (00:21:50) - How are you navigating employee retention at the less-exciting brands? (00:26:54) - What operational challenges are you facing right now? (00:28:24) - Leasing penetration (00:31:07) - Accepting allocation (00:33:44) - What is the profit trend for your dealerships? (00:35:21) - What’s your marketing strategy? (00:38:44) - Does anything keep you up at night?  (00:41:33) - What’s your outlook for the industry? Check out Ourisman Automotive Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#82 Solving the car theft epidemic, 1,000,000+ stolen last year, How theft is impacting auto insurance, Brands not at risk of vehicle theft? | Melissa High, Vice President of LoJack09 May 202400:34:36
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Melissa High, VP of LoJack where we discuss solving the car theft epidemic, over 1,000,000 vehicles stolen last year, why auto insurance premiums are ripping, brands not at risk of vehicle theft, and much more: This episode of the Car Dealership Guy Podcast is brought to you by: Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/ Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ LoJack - Nationwide stolen vehicle recovery and connected car solutions for dealers and consumers. Learn more @ https://www.lojack.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:29) - Vehicle theft in the US (00:06:52) - Do you see asset protection as a booming industry? (00:09:53) - Melissa’s background and career (00:12:31) - What are you focused on today when thinking about challenges in the industry? (00:15:39) - What brands are the most susceptible to theft? (00:16:53) - Is any brand impossible to steal? (00:17:56) - What impact is theft having on insurance? (00:20:27) - What are the biggest pain points for dealers? (00:21:36) - What are the economics of your products for dealers? (00:23:57) - How are you competing with Air Tag? (00:26:59) - Vehicle theft and recovery stories (00:31:16) - What trends are you seeing from manufacturers for vehicle security? (00:33:20) - What do you predict for vehicle theft over the next 5 years? Check out LoJack here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#81 Chairman of Hyundai Dealer Council speaks out, Selling 6,000+ cars in one county, Behind the scenes of Hyundai/Amazon partnership, Do dealers and car makers still need eachother? | Andrew Wright, Managing Partner at VINart Dealerships07 May 202400:57:37
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:21) - Andrew’s background and career (00:06:29) - VINart Group (00:08:49) - What are the benefits you see from being in the Lehigh Valley? (00:13:19) - Shifting from mainstream brands to luxury (00:15:00) - What brands are you bullish on? (00:17:14) - What challenges is Hyundai facing? (00:20:51) - Becoming chair of the Hyundai dealer council (00:23:10) - Dealers and manufacturers need each other more than ever (00:27:21) - What brand would you bet on if you were a used-car dealer? (00:31:13) - Operations and service (00:38:01) - Amazon & The future of the dealer/customer relationship (00:47:10) - What are you seeing in terms of consumer health? (00:54:19) - Is anything keeping you up at night? Check out VINart Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#80 Building the dealership of the future, Selling 30K cars per year, Why AI isn't working today, Future of Carvana | Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG)02 May 202400:48:03
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) where we discuss: Running a dealership like a tech company, Selling 30K cars per year, Why AI isn’t working today, The future of Carvana and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Widewail - If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/ Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:31) - Jeremy’s background and career (00:08:31) - What is it like running a dealership in SF? (00:12:15) - What are you doing differently to meet the modern demands of the consumer? (00:18:52) - What does your tech stack look like? (00:20:56) - What are you seeing in consumer demand right now? (00:25:02) - How are you getting feedback from customers? (00:27:54) - How does your profitability compare to other dealers? (00:29:59) - How are you working with Upstart’s AI? (00:32:10) - What’s the state of AI in auto today? (00:37:26) - Where does Carvana fit in the marketplace? (00:38:42) - Why did you choose a third party for your website? (00:41:50) - EVs (00:45:07) - How are you approaching service? (00:46:02) - How are you thinking about the next few years for the industry? Check out DGDG here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#79 CDG Market Update: Can leasing save the car business, $25,000 Teslas, Negative equity crushing new car sales | Jessica Caldwell, Head of Insights at Edmunds and Gen Balouev, General Manager of Norm Reeves Honda Superstore West Covina30 Apr 202400:47:51
Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour. Let's get into it! This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:41) - Q1 Performance reports (00:05:38) - The health of the new vehicle market (00:09:31) - What brands are winning right now? (00:14:30) - The state of affordability in sub-compact cars and pick-up trucks (00:18:39) - Combating the affordability crisis (00:22:15) - Negative equity (00:27:43) - Interest rates (00:31:13) - Used car profitability (00:37:08) - EVs (00:45:50) - Expectations for Q2 Check out Edmunds here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#78 Building the “Amazon” of car shipping, Dirty secrets of the $70B vehicle logistics industry, Saving dealers millions with faster car transportation | Royce Neubauer, CEO of Auto Hauler Exchange25 Apr 202400:48:23
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:04:42) - Royce’s career and background (00:08:36) - How does the state of automotive logistics compare today to other industries? (00:22:47) - Do OEMs markup transportation to dealers? (0:28:41) - What are you seeing in the industry in terms of savings? (00:30:30) - Building predictability into the shipping process (00:34:00) - What rates are you seeing in the market? (00:36:28) - Why do carriers prefer to work with you? (00:38:47) - Do you think shipping to consumers is a tailwind? (00:41:39) - How is EV shipping impacting the industry? (00:43:51) - What is next for Auto Hauler and what do you predict for the industry? Check out Auto Hauler Exchange here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#77 Secret "profit" weapon of car dealerships, Arrival of $300/hr labor rates, Biggest risks insuring EVs | Todd Sands, Senior Vice President at CNA National23 Apr 202400:42:34
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:08) - Todd’s career and background (00:05:52) - What are dealers targeting on back-end profit today? (00:06:34) - What separates the 2k and the 3k dealerships? (00:08:22) - What do you focus on at CNA? (00:09:54) - Do you see geographical differences in customer behaviors? (00:11:56) - What does the product mix look like in the market right now? (00:16:28) - What is the state of reinsurance in the industry? (00:21:38) - What are you seeing as the average loss ratios right now? (00:26:14) - How are you navigating increases in labor rates? (00:28:30) - How are you approaching EVs from an insurance perspective? (00:36:09) - What questions are you hearing often from your dealer partners across the country?  (00:38:51) - What’s your outlook for the industry over the next few years? Check out CNA National here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#111 Why dealerships are still selling at record pace, Best and worst franchises, What's next for the car market, His letter to Elon Musk | Alan Haig, President and Founder of Haig Partners20 Aug 202400:55:17
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, President and Founder of Haig Partners where we discuss: Best and worst auto franchises right now, Why dealerships are selling at record pace, What's next for car market and his personal letter to Elon Musk. This episode of the Car Dealership Guy Podcast is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ Haig Partners - Haig provides expert advice based on extensive retail dealership buy-sell experience to lead a confidential and customized sale process helping dealership owners maximize the value of their life's work. Learn more @ https://haigpartners.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:23) - The state of the market (00:05:26) - Where do you see the industry heading over the next 12 months? (00:08:14) - Thoughts on Stellantis (00:09:16) - What brands are performing poorly? (00:15:26) - How is the market still strong in this environment? (00:19:06) - Is there fear in the dealer community? (00:24:49) - Thoughts on dealership facility upgrade requirements (00:28:29) - What are you seeing in terms of EV investments? (00:33:09) - The state of Ford (00:35:47) - What brands are high in demand? (00:42:39) - Foreign entrants (00:45:44) - Writing a letter to Elon Musk (00:50:56) - Predictions Check out Haig Partners here. Check out Car Dealership Guy’s stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#76 Scaling a $4.5B dealership empire, Future of the franchise model, The "15-minute" car sale | David Hult, CEO of Asbury Automotive Group18 Apr 202400:50:13
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more! This episode of the Car Dealership Guy Podcast is brought to you by: AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload. Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/ Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:57) - David’s career and background (00:12:54) - How do you blend the cultures of the dealer groups you acquire? (00:21:58) - How do you build conviction to follow through on an acquisition? (00:24:12) - What does a week in your life look like? (00:27:42) - Why do you keep the original names of the dealers you acquire? (00:30:40) - How are you driving success throughout your organization? (00:36:54) - How are you looking at AI? (00:44:54) - Thoughts on the future of the industry (00:46:37) - Is anything keeping you up at night? (00:48:46) - What’s next for Asbury? Check out Asbury Automotive Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
#75 Best service center in America, Profit pendulum swings again, Can dealers make more money without consumers paying for it? | Jim Roche, CEO of WarrCloud16 Apr 202400:37:09
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more!  This episode is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.   Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:00) - Jim’s background and career (00:09:54) - Surviving a 7-year feedback loop (00:13:52) - What does the future of service at dealerships look like? (00:17:22) - What happens behind the scenes with manufacturers and dealer relationships? (00:19:38) - What are the key metrics are service members incentivized to hit? (00:22:59) - Do you measure customer experience impacts? (00:24:56) - What are the biggest opportunities for service providers? (00:27:05) - Who are the models of service providers in America? (00:31:25) - How are you able to attract dealers to Warrcloud? (00:34:04) - What is the most surprising thing you’ve learned about this journey? Check out Warrcloud here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
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