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| Titre | Date | Durée | |
|---|---|---|---|
| Osmer on Dealership Succession, Hansen on Service-Lane Acquisition | Daily Dealer Live | 09 Nov 2026 | 00:59:30 | |
Today's show features:
- Amanda Grappone Osmer, Chief Vision Officer at Grappone Automotive
- Derek Hansen, Senior Vice President, Dealer, Lender & Inventory Solutions at vAuto by Cox Automotive
This episode is brought to you by:
The Presidio Group – Today's episode is brought to you by The Presidio Group, one of the automotive industry's leading buy-sell advisors. In the last few weeks, Presidio released its Q3 2026 M&A report, which includes Presidio's blue sky multiples, and the latest Q3 benchmark data from NCM Associates. Find both, along with dealer sentiment and analysis of the trends shaping automotive retail, in Presidio's new Research & Reports portal at https://thepresidiogroup.com/
vAuto by Cox Automotive – At vAuto by Cox Automotive, we’re dedicated to enhancing our clients’ capabilities through a family legacy of innovation. Our focus is refining our offerings to expedite vehicle transactions and provide smooth transitions from online to in-person experiences. Our integrated technologies and services form robust omnichannel capabilities that propel the automotive industry forward. Visit https://www.vauto.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Aldo de Cima, Jesse Colburn, & Michael Darlin | Daily Dealer Live | 06 Nov 2026 | 01:06:55 | |
Today's show features:
- Aldo de Cima, General Manager at Pedder Auto Group
- Jesse Colburn, Fixed Ops Director at BMW of Tuscaloosa
- Michael Darlin, Fixed Ops Director & CDG Circles Member
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Why Out-of-State Car Deals Turn Into Train Wrecks 90 Days Later (And How to Avoid Them) | Industry Spotlight | 05 Nov 2026 | 00:30:01 | |
In this episode of the Industry Spotlight, joining host Sam D'Arc are David Donaldson, Senior Vice President of DLR50 at DLRdmv, and Justin Buzzell, Vice President of Financial Services at Morgan Auto Group to discuss why out-of-state car deals so often fall apart weeks after the customer drives away, and how getting every tax, fee, and form right before they leave protects the lender's claim on the car and keeps the dealership out of trouble.
Justin admits his team used to close a deal and hear nothing until an email showed up months later, and explains how tracking every title "like a Domino's tracker" changed the way his stores work.
David breaks down why one missed fee leads to the dreaded call asking the customer for $700 more, why some states cap trade-in credit at $12,000 while Florida barely limits it, and why every out-of-state deal needs urgency from day one.
It is a playbook for catching problems while the customer is still in the building.
This episode of the Car Dealership Guy Podcast is brought to you by DLRdmv.
Topics:
01:20 Out-Of-State Deals Ran On A Giant NADA Book.
04:00 Having People In That State Is The Way To Go.
04:45 Bad Registrations Can Get You Shut Down.
05:15 Every Store Figured It Out On Their Own.
06:30 Customers Go Missing After The Sale.
08:15 Short Fees Mean Eating The Cost Later.
09:00 DMV Document Rules Change Monthly.
10:35 Other Provider Was Not As Robust.
12:55 Platform Provides Visibility To Hold Stores Accountable.
16:15 Dashboard Is Like A Pizza Tracker For Titles.
18:20 Communication Lives In Spreadsheets And Email.
22:35 Out-Of-State Deals Get Treated Like In-State.
24:10 Trade Credit Rules Differ Wildly By State.
27:15 Finance Managers Are Not As Busy As They Claim.
DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to @ here, use code POD30 to claim your free month today.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Cartaya on Turnaround, Knox/Ruth/Spradlin/English Guy on Used Car Buying | Daily Dealer Live | 04 Nov 2026 | 00:57:23 | |
Today's show features:
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
- Frank Knox, Chief Operating Officer at AutoAcquire AI
- Charlie Spradlin, General Manager at Art Moehn Auto Group
- Rob Ruth, President / Owner at Bob Ruth Ford
- Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
AutoAcquire AI – AutoAcquire AI is an all-in-one, AI-powered vehicle acquisition platform for dealers. It combines an AI voice agent, instant cash offers, remote inspections, and the VRM Dashboard so teams can source, value, and buy cars directly from consumers in one place. Learn more here: https://www.autoacquireai.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com
Show less | |||
| The Walmart Business Lesson That Built a Ferrari Dealer Empire & What He'd Do Differently | Stuart Hayim, Owner at Experience Auto Group | 03 Nov 2026 | 01:00:41 | |
Stuart Hayim spent 20 years selling $3 handmade rugs before he ever owned a dealership, and a Walmart buyer who asked for a 50-cent discount in exchange for a bigger order taught him the lesson that built his dealer group.
He walks through how that deal grew from 1 million rugs to 2.5 million, and argues that the best deals in the car business are the ones where the dealer, the customer, and the employees all walk away ahead, instead of a tug of war where one side wins and the other loses.
Stuart Hayim is the Owner of Experience Auto Group, where he runs Ferrari stores in Fort Lauderdale and the newly opened Boca Raton.
He came into the car business late, landing his first Mercedes store in Massapequa, New York in 2004 after a two-year campaign for a new factory point, and went on to represent Ferrari, Maserati, Porsche, Volvo and Rolls-Royce.
A cancer survivor and multi-time powerboat world champion, he speaks candidly at 79 about the deals he won, the deal he gave away, and the store he wishes he never sold.
Topics:
00:00 He Was Shipping 30,000 Rugs A Day.
09:05 Pull Your Belt In, I'll Pull Mine.
10:50 Eight Slices, Just A Bigger Pizza.
21:00 Bowed Out Of A Deal, Got It Back.
24:50 Selling Mercedes Was His Biggest Mistake.
31:45 Bought Department Store Lists For Test Drives.
51:20 More Demand Than Supply Ends The Grind.
This episode is brought to you by:
1. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Visit @ here to learn more.
2. CLERQ - Clerq's instant bank payment solution modernizes down payments, deposits, and other large transactions and reduces risk. Visit @ here to learn more.
3. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Cullen on Short-Form, Mohammad on Video, Cartaya on Turnaround | Daily Dealer Live | 02 Nov 2026 | 00:45:20 | |
Today's show features:
- Drew Cullen, General Manager at Terry Cullen Chevrolet
- Omar Mohammad, CEO at Nomad Content Studio
- Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore
This episode is brought to you by:
Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Eddie Palomba, Chris Wood, & Andrew Batenhorst | Daily Dealer Live | 30 Oct 2026 | 01:06:09 | |
Today's show features:
- Eddie Palomba, Parts and Service Director at McGovern Automotive
- Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today
- Andrew Batenhorst, Body Shop Manager at Pacific BMW
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Digital Retailing Was a Broken Promise. Here's What Finally Fixed It | Noah Lee, Director of Product Consulting for Multi-Solution Sales at Cox Automotive | 29 Oct 2026 | 00:29:35 | |
Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry.
Noah Lee explains why the technology has finally caught up, with deals that start online now closing about 46% more often and bringing in about 26% more gross profit, and argues that the biggest thing still standing between most stores and a one-hour car deal isn't the technology, it's fear of change.
Noah Lee is the Director of Product Consulting for Multi-Solution Sales at Cox Automotive, where he maps how the company's tools, from Autotrader and Dealer.com to VinSolutions, vAuto, Xtime and Dealertrack, work together as one system inside a dealership.
He has spent years helping dealers clean up their processes and connect their tools, and he speaks candidly about how AI shopping agents are already filtering out dealerships that won't share numbers upfront, how outdated customer data quietly erodes trust, and what the Fullpath acquisition means for dealers sitting on years of messy records.
Topics:
00:00 AI Agents Skip Stores Without Upfront Prices.
04:35 Dirty Data Would Take Years To Clean Manually.
13:45 85% Of Customers Redo Steps At The Store.
14:30 Digital Deals Close 46% Higher.
16:30 Digital Retailing Was A Fake Promise.
20:45 Digital Shoppers Negotiate Less.
25:10 People Are The Biggest Block To Change.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Their AI converts leads 40% higher than the industry average and can be customized to how each store sells. Visit @ here to learn more.
3. Cox Automotive - Discover what’s driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Wilkins on VinSolutions, Dortch on Processing Rates, Strong on VW | Daily Dealer Live | 28 Oct 2026 | 00:59:30 | |
Today's show features:
- Jason Wilkins, Dealer Principal at Joshua Tree CDJR & Victorville Mitsubishi
- Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc.
- Walker Strong, GM at Strong Automotive
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
CrossCheck, Inc. – Dealerships spend significant resources selling and delivering vehicles, but what is the true cost of getting paid? CrossCheck helps auto dealers reduce payment processing costs, minimize payment risk, and offer customers more flexibility with guaranteed ACH and check payment solutions. Learn more at https://www.cross-check.com/car-dealership-guy.
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
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Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Why This 50-Year Dealer Group Grows by Shutting Down Stores & Why It Works | Jay Healey, Chief Marketing Officer at Healey Brothers Automotive Group | 27 Oct 2026 | 00:35:16 | |
Jay Healey is the Chief Marketing Officer at Healey Brothers Automotive Group, the largest dealer group in New York's Hudson Valley, with 10 stores, more than 750 employees, and a newly added Cadillac franchise.
A third-generation leader of the business his grandfather started nearly 50 years ago, he works alongside his father and uncle, while his 94-year-old grandfather still reads the store numbers every single morning.
He speaks candidly about earning trust with manufacturers, why AI made his people more valuable instead of replacing them, and how the group promotes from within in an industry known for turnover.
Topics:
01:25 Grandfather Still Checks Numbers At 94.
03:10 Buy The Right Store, Not The Next One.
06:40 AI Is Not Just A Lead Source.
13:00 Customers Shop At 10 PM After Kids Sleep.
19:00 BDC Got Pay Raises, Not Layoffs.
32:35 Transparency Rules For Social Media Ads.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. CDG Circles - Your peer network without the travel. Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
3. Impel - Meet the AI Operating System built for a new era of automotive retailing. Visit @ here for more info.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Miles on Pre-Owned, Pulluaim on Absorption, Stapleton on 3x Sales | Daily Dealer Live | 26 Oct 2026 | 01:02:48 | |
Today's show features:
- Kip Miles, Director of Automotive Operations at Tom Wood Group
- Korey Pulluaim, Vice President at Pocket20
- Ben Stapleton, GM at McGraw Ford
This episode is brought to you by:
CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG.
Pocket20 - Pocket20 reads a dealership's factory financial statement, benchmarks every line, and turns the gaps into ranked, dollar-figured opportunities with a fix path for each department. Operators see exactly where gross is leaking, from technician productivity to unapplied labor, and whether it moved the next month. Learn more: https://pocket20.com/cdg
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Greg Johnson, Scott Painter, Mark Payne & Joseph Ruppel | Daily Dealer Live | 23 Oct 2026 | 01:08:45 | |
Today's show features:
- David Thomas, Director of Content Marketing at CDK Global
- Greg Johnson, General Manager at Mohawk Honda
- Mark Payne, President at Total Dealer Solutions
- Scott Painter, Founder and CEO at TrueCar
- Joeseph Ruppel, Parts and Service Director at Meier Chevrolet Buick
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
Total Dealer Solutions — Since 2003, TDS has been the leading third-party parts inventory provider, trusted by 800+ dealerships nationwide. From onsite physical inventories completed in about 6 hours and buy/sell audits, to daily parts-to-GL reconciliation with PartsRec and PartsFisher, the dealer-only marketplace for obsolete OEM parts, TDS turns parts departments into profit centers. Learn more: https://totaldealersolutionsinc.com/
Check out Car Dealership Guy's stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
TikTok ➤ https://www.tiktok.com/@guydealership
LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/
Threads ➤ https://www.threads.net/@cardealershipguy
Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| "It's All Going Away!" Why Your Dealership's Software Stack Is About to Collapse (+ What Replaces It) | Mike Gilson, CEO at Conversica | 22 Oct 2026 | 00:37:09 | |
Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today.
Groups with 50 to 100 stores often juggle dozens of different store management and customer management systems, stacked up through decades of acquisitions, and replacing any one of them, he says, is like open heart surgery.
Meanwhile, 64% of car buyers now use AI tools to compare models and payments, yet most dealerships can't even be found by those tools, and he argues the real problem is the scattered data underneath, not a missing AI feature.
Topics:
00:55 San Francisco Was A Zombie Apocalypse.
05:40 Acquisitions Create DMS Chaos.
07:35 Software Is Becoming Conversational.
10:55 CDP And CRM Will Collapse Into One.
15:50 Context Is The Fuel That Powers AI.
22:15 Industry Will Laugh At Today's Dysfunction.
28:50 64% Of Buyers Now Use LLMs.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. In The Car - In The Car plugs integrates into your sales and service lanes, so your team can deliver bindable insurance quotes in just 37 seconds. Find your number @ here.
3. Conversica - The Conversica Intelligence platform helps dealerships unlock hidden revenue by analyzing their complete database to identify high-value opportunities and convert them automatically. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
Instagram ➤ instagram.com/cardealershipguy/
TikTok ➤ tiktok.com/@guydealership
LinkedIn ➤ linkedin.com/company/cardealershipguy
Threads ➤ threads.net/@cardealershipguy
Facebook ➤ facebook.com/profile.php?id=100077402857683
Everything else ➤ dealershipguy.com | |||
| Preston on Turnarounds, Saylor on Service, Shivers on Community | Daily Dealer Live | 21 Oct 2026 | 01:07:10 | |
Today's show features:
- Bobby Preston, President at Preston Auto Group
- Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global
- Mark Shivers, GM at Suburu of Orillia
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
CDK Global – CDK CONNECT explores the technologies, data and strategies helping dealers sell more, service more and operate more efficiently. Get the details on these and next week’s briefings (12 in all) and register now: http://cdk.com/connect
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| The Coin Flip That Built an 11-Store Dealer Empire | Jim Speck, President of Circle Auto Group | 20 Oct 2026 | 00:52:00 | |
Jim Speck walks through how he turned down a $125,000 job in Arizona for $4,000 a month plus 8% of a profit that didn't exist yet, and argues that a young operator trying the same climb in a big metro market today would get squeezed out by the public companies.
Jim Speck is the Pesident of Circle Auto Group in Southern California, where he built an 11-store group alongside his late partner Hank and still runs the business with Hank's trust today.
He built his foundation on the fixed side of the business, mechanic to service advisor to service manager, then worked for Kaiser Jeep and Saab before buying his first store at 31.
Topics:
00:00 Stole Cars As A 14-Year-Old.
07:15 Coin Flip Decided His Career.
14:00 First Store At 31 With 25% Equity.
19:50 Took $4K Salary Over $125K Offer.
32:20 Guaranteed Pay During COVID, Won Big.
49:30 Small Towns Beat Big Metros.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Experian Automotive – Experian AutoCheck helps dealers meet them earlier in the buying journey as the only vehicle history report across top consumer shopping sites. Visit @ here for more info.
3. CDG Circles – Your peer network without the travel. Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
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Everything else ➤ dealershipguy.com | |||
| Seale on New, Kent/Salicco on co-marketing, Meisinger on Fixed | Daily Dealer Live | 19 Oct 2026 | 00:55:18 | |
Today's show features:
- James Seale, Managing Partner & General Manager at Parkway Family Auto Group
- Jamie Kent, Chief Strategy Officer at Overfuel
- Michael Salicco, CEO at On.Page
- Michael Meisinger, CEO at Mauer Auto Group
This episode is brought to you by:
Zurich North America – Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Give customers greater confidence in choosing your dealership, knowing covered parts and labor are warrantied for as long as they own their vehicle. Stand out, drive return visits and increase retention—without disrupting existing processes. Learn more: https://carguymedia.com/4i47vD8
Overfuel – Overfuel is the new technical standard in automotive websites, proven to grow sales by 30%+. Whether you need more revenue or better support, they’ve got you covered. Request a demo at overfuel.com/demo
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Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Wilson, Grajewski, Goerlitz, Martin & Egan | Daily Dealer Live | 16 Oct 2026 | 01:05:18 | |
Today's show features:
- CJ Wilson, Owner and GM at Porsche Fresno
- Sarah Grajewski, Chief Operating Officer at PureCars
- Luke Goerlitz, Service Manager at Napleton Palatine Subaru
- Maureen Martin, VP Strategic Aliances at Dynatron
- Damon Egan, Service Director at Sherwood Ford
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
Dynatron – Dynatron helps automotive dealerships uncover hidden profitability opportunities within their Fixed Operations departments through data-driven insights, market-based pricing strategies, and expert guidance. Trusted by more than 4,000 dealerships across North America, including 9 of the top 10 dealer groups, Dynatron transforms complex service data into actionable strategies that optimize labor performance, protect margins, and drive sustainable growth—all while enhancing the customer experience. Learn more at https://www.dynatronsoftware.com/customer-stories
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| Why Putting Every Ad Dollar Into Google Is a Trap (+ How to Fix It) | Jason Goldberg, General Manager of Automotive at The Trade Desk | 15 Oct 2026 | 00:27:38 | |
71% of the brands a car shopper will ever consider are already in their head before they type a single search, and Jason Goldberg says that's exactly why dealers putting 90% or more of their ad budget into search and social are showing up too late.
He walks through how dealers in one automaker's regions pooled their ad dollars into streaming TV and audio to buy the customer instead of the network, and argues that as AI shopping agents start requesting quotes on their own, dealers who don't build a brand will end up selling a commodity.
Jason Goldberg is the General Manager of Automotive at The Trade Desk, an AI-built advertising platform that sees 20 million ad opportunities every second across streaming TV, audio, online video, and the open internet.
Topics:
02:05 20 Million Ad Opportunities Per Second.
05:50 Dealers Pool Dollars For Streaming.
08:30 Buying The Consumer, Not The Publisher.
14:40 Click Doesn't Sell The Car.
16:10 Three Partners Take Credit For One Sale.
30:30 60/40 Split Delivers 3X Results.
This episode is brought to you by:
1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium - If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.
3. The Trade Desk - By the time a lead reaches your CRM, buyers have often already narrowed down their options. Research from The Trade Desk Intelligence and PA Consulting found that 71% of the brands a car buyer ultimately considers are selected early in the shopping journey. Learn more @ here and download the research report here.
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For dealers:
CDG Circles ➤ https://cdgcircles.com/
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| Kramer on Ignite 2026, Pucillo on OSHA, Sporn on Saving $1M | Daily Dealer Live | 14 Oct 2026 | 00:57:34 | |
Today's show features:
- Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce
- Ben Sporn, CMO at VIP Automotive Group of Long Island
- Zach Pucillo, Regulatory Director at KPA
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
KPA – Many automotive businesses run on lifts, chemicals, forklifts and the people who work with their hands... and five of OSHA's ten most-cited standards live right there in the service drive. KPA has helped dealerships keep those people safe since 1986, with software that's always watching out, training that reaches the newest tech on the floor, and 150 consultants who keep coming back, for more than 15,000 clients. Get the full guide for every standard on this year's list, as an exclusive from KPA, at this link: https://kpa.co/cdg-october1
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| What Jim Koons Taught Alex Perdikis, And What He’s Doing Next | Alex Perdikis, Owner/CEO at Koons Motors Inc | 13 Oct 2026 | 00:45:22 | |
Alex Perdikis walks through how his AI texted service customers about selling or trading their car and drew a 60% response rate at his Ford store, with cars bought the same day, and argues that the customers you've already sold are the best source of used car inventory you will ever find.
Alex Perdikis is the Owner/CEO of Koons Motors Inc, which runs Ford, Lincoln and Mazda stores in the Washington, DC area, and the founder of inRide, an AI company closing in on 100 dealerships after about six months on the market.
Topics:
05:30 Everyone Leads From The Front.
09:10 Car Business Is America's Best-Kept Secret.
18:10 Service Drive Has Ten Times The Traffic.
21:00 Best Inventory Is Customers You Already Sold.
40:50 FTC Pricing Rule Leveled The Playing Field.
This episode is brought to you by:
1. Wikimotive - Wikimotive delivers organic and paid search solutions to hundreds of dealerships from rural rooftops to multiple top-5 national dealers. Visit @ here for more info.
2. Zurich - Turn everyday service visits into opportunities to build customer loyalty and long-term dealership value with Zurich Lifetime Repair. Learn more @ here.
3. CDG Circles - Connect with verified dealers, join topic and OEM-specific groups, and get real-world strategies. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
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Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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Everything else ➤ dealershipguy.com | |||
| Keenan on Accounting, Steiner on Trade, Wilmeth on Sales | Daily Dealer Live | 12 Oct 2026 | 01:03:14 | |
Today's show features:
- Alex Keenan, Corperate Head of Market Strategy (CHoMS) at Ewing Automotive
- Marc Steiner, Founder & CEO at Turn Automotive
- Eric Wilmeth, VP of Operations at Waxahachie Chrysler Dodge Jeep and Ram
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
Turn Automotive – Retail more vehicles. Buy cars right from customers’ driveways. Their in-store appraisal tools help sales staff overcome trade objections and frees managers to focus on desking deals. Their guaranteed offers help dealers know their exit before they own the trade, especially vehicles that don’t fit their retail stocking plan. Off-Site Appraisal lets dealers appraise and buy vehicles directly from customers at home. Plus, every transaction includes their industry-leading warranty.
First up, Alex Keenan, Corporate Head of Marketing and Strategy at Ewing Automotive — a Texas operation spanning Mercedes-Benz, Buick GMC, and Subaru, with Celina on the way. Alex has made one recent strategic call that's driving serious growth, and I want to know exactly what it was and how it's paying off.
Then we've got Marc Steiner, Founder and CEO of Turn Automotive, who says there's something broken in dealerships right now that almost everyone is choosing to ignore — and no, it's not what you think. He's got a real dealer example with measurable results, and the numbers might just change how you look at trade-ins forever.
And we’re rounding things out with Eric Wilmeth, GSM at Waxahachie Chrysler Dodge Jeep Ram — a self-taught builder using AI and live operating data to help a smaller dealership punch well above its weight class. Stick around, because this is what actually applying AI inside a dealership looks like.
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| Fixed Ops Friday w/ Dennis Gingrich, Cody Short, & Travis Graddon | Daily Dealer Live | 09 Oct 2026 | 00:51:46 | |
Today's show features:
- Dennis Gingrich, Platform / Group Executive at The Niello Company
- Cody Short, CRO at The Laundry Guy
- Travis Graddon, General Manager at Wilder Auto Center
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG
The Laundry Guy – The Laundry Guy – A cost-reduction partner for automotive groups, specializing in uniform, linen, and facility service contracts. Our team audits invoices and renegotiates agreements to drive 30–50% savings while improving contract terms. Send us your most recent invoice and we will do a free audit based on our industry data. https://thelaundryguy.com
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| "I Was Devastated!" His Dad Sold the Store Out From Under Him. He Built an Empire Instead | Michael Brown, Owner at Empire Automotive Group | 08 Oct 2026 | 00:42:37 | |
Joining host Matthew Haiken today is Michael Brown. Michael was running his father's Jaguar and Porsche store on Long Island when his dad sold it out from under him in 1998, a move that left him devastated and turned out to be the best thing that ever happened to him.
He walks through learning the business under Roger Penske and John Staluppi, the handshake deal where he signed over his house and every asset he had for a piece of the stores, and the $350,000 health insurance bill that nearly put him out of business two weeks into COVID.
Michael Brown is the Owner of Empire Automotive Group, a 1,300-person dealer group he built after leaving with six stores.
He started out washing cars and working in the parts department at his dad's store, ran four Penske stores in Connecticut and a 14-store auto mall in Rhode Island, then helped grow the Staluppi organization from 10 stores to 26 while working his way up to owning 30% of it.
Topics:
03:10 Bell To Bell Wasn't Ingrained.
06:20 Met Penske At Teterboro Airport.
13:45 Never Stop Worrying About Receivables.
16:50 Record Year In 2009.
27:35 Study Losses, Not Just Wins.
40:40 It's The People Business.
This episode is brought to you by:
1. Lotagent - Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
2. Podium - If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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Everything else ➤ dealershipguy.com | |||
| Triolo on Running 3 Dealerships, Franco/Raghav/Kennedy on Cyber Threats | Daily Dealer Live | 07 Oct 2026 | 01:02:51 | |
Today's show features:
- Vaughn Triolo, Platform GM at Pedder Auto Group
- Peter Franco, Head of P&C Acquisition, Direct Markets at Zurich U.S.
- Mahima Raghav, AVP/Senior Consultant, Staff Legal, Judicial and Legislative Affairs at Zurich U.S.
- Chris Kennedy, Dealer Principal at Kennedy Auto Group
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG
Zurich U.S. – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/4i8Vptu
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
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My Socials:
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Everything else ➤ dealershipguy.com | |||
| The Hidden Reason Car Buying Still Feels Broken (+ How to Fix It) | Aaron Baldwin, President at Mobility Global, Sales Solutions | 06 Oct 2026 | 00:31:46 | |
Aaron Baldwin estimates that coordination between dealers, automakers, and vendors is maybe 10% effective today, and argues that a bad car buying experience doesn't start in the showroom, it starts with the very first ad a shopper sees.
Aaron Baldwin is the President of Mobility Global Sales Solutions, the division that brings Automotive Mastermind, MarketScan, and Polk under one roof.
He started out selling cars and working deals at Asbury Automotive Group in the mid-2000s, was the founding technical leader at CarNow in the early days of online car buying, and now oversees a data operation that draws on 100 years of vehicle registrations from all 50 states and roughly 7 billion payment calculations every month.
Topics:
00:55 OEM And Dealer Messages Collide.
03:25 OEM Doesn't Know Dealer Discounts.
07:00 Not Another Tool, Integrate The Data.
11:20 100 Years Of Registration Data.
16:00 Handoffs Are Not Happening.
23:40 Get Into Something Emotional Like A Car.
31:10 Fragmentation Is The Biggest Opportunity.
This episode is brought to you by:
1. Proton IT - Around-the-clock protection starts with around-the-clock support. Visit @ here for more information.
2. Uber for Business - Your customers ask for Uber by name. Why are you running your courtesy rides through anyone else? Register @ here.
3. Mobility Global - Mobility Global Sales Solutions is the industry’s most comprehensive sales intelligence, one trusted platform that turns market signals into actionable insight so you can confidently outperform competitors and drive lifetime value. Learn more about Mobility Global @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
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Request to be a podcast guest ➤ http://www.cdgguest.com
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Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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| Frehsée on Negative, Reutsky on Advertising, Webb on Throughput | Daily Dealer Live | 05 Oct 2026 | 01:02:42 | |
Today's show features:
- Andrew Reutsky, Business Student at Harvard
- Eric Frehsée, President at Tamaroff Group
- Spencer Webb, General Manager at Audi Salt Lake City
This episode is brought to you by:
Carmax – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG
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CDG Circles ➤ https://cdgcircles.com/
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Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Richard Meneely, Bill Egan, & Matthew Whittenberger | Daily Dealer Live | 02 Oct 2026 | 00:56:30 | |
Today's show features:
- Richard Meneely, Fixed Operations Director at Norm Reeves Honda Superstore North Richland Hills
- Bill Egan, Vice President of Product at automotiveMastermind
- Matthew Whittenberger, Fixed Ops Director at Diehl Automotive
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory.
By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/3TycCDc
automotiveMastermind – Mobility Global Sales Solutions is the industry’s most comprehensive sales intelligence, one trusted platform that turns market signals into actionable insight so you can confidently outperform competitors and drive lifetime value. We power your sales growth, allowing you to target the right audience with the best offer, leverage the most accurate ownership insights, and measure your performance. Learn more about Mobility Global at https://www.mobilityglobal.com/en-us/sales-solutions
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| He Lost $1.2M in 2009. Now He Sells More Used Cars Than Carvana in New York & The Lessons That Mattered | Bill Solko, Dealer Principal at Automotive Avenues | 01 Oct 2026 | 01:02:26 | |
Today Guest Host Matt Haiken is joined by Bill Solko, Dealer Principal at Automotive Avenues.
In 2009, Bill's accountant told him he had lost $1.2 million, and a few weeks later he drove past an empty dealership and decided to go retail.
Last month Automotive Avenues sold 1,025 used cars across two New Jersey stores, and it outsells Carvana in the New York market while making around $800 a car, compared with the $3,800 Bill says the big box players target.
Bill breaks down his "wholesale to the public" model, why he retails aging cars instead of dumping them at auction, and why he throws predatory lenders out of his office.
He also reveals, publicly for the first time, the private equity acquisition that timed out after a year in contract.
Topics:
02:45 Dropped Out Of High School In 10th Grade.
09:45 Wholesaling Was Commodities Trading.
13:25 Accountant Said He Lost $1.2 Million.
17:25 Auction Owner Said Buy, We'll Figure It Out.
26:40 Selling 1,000 Cars With $800 Margins.
34:30 Manufacturers Create Artificial Demand.
50:35 Rejects Predatory Lender Programs.
This episode is brought to you by:
1. Turn Automotive – Retail more vehicles. Buy cars right from customers’ driveways. Their in-store appraisal tools help sales staff overcome trade objections and free managers to focus on desking deals. Their guaranteed offers help dealers know their exit before they own the trade, especially vehicles that don’t fit their retail stocking plan. Off-Site Appraisal lets dealers appraise and buy vehicles directly from customers at home. Plus, every transaction includes their industry-leading warranty. Schedule your demo today @ here.
2. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here.
3. CDG Circles - Your peer network without the travel. Learn more @ here.
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| Service Drive and Used Car Buying Panel w/ Wilburn, Gaughan, & Smith | Daily Dealer Live | 30 Sep 2026 | 01:00:49 | |
Today's show features:
- Cooper Wilburn, Sales Manager at Al Serra Autoplaza
- Dan Gaughan, General Manager at AutoHub
- Aaron Smith, Platform Director at Fred Beans Automotive Group
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory.
By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/3TycCDc
AutoHub – AutoHub is the smarter, all-in-one vehicle acquisition platform that empowers dealers to acquire more cars directly from their own customers on the showroom floor, online, and in the service drive. By automating appraisals, standardizing vehicle checklists, enabling customized pricing, and engaging customers directly via SMS/text message, AutoHub enables dealers to increase look-to-book, reduce reliance on costly auctions, and lower acquisition costs. Backed by data-driven market intelligence, the AutoHub Acquisition Engine (AAE) delivers a full acquisition ecosystem that drives consistency, predictability, and profitability at scale.
Learn More: https://www.autohub.io/vehicle-acquisition-engine/
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| The Acquisition Secret Behind This General Manager's Best Month Ever | Industry Spotlight | 29 Sep 2026 | 00:34:37 | |
In this episode of the Industry Spotlight, joining host Sam D'Arc are Rick Vrablik, General Manager at Nielsen Automotive Group, and Babak Mofrad, President at AutoVision to discuss how an 11-store group that shares every used car across every rooftop sourced, appraised, and priced its way to a 400-unit record month just five months after switching appraisal tools.
Rick admits he fought the shared-inventory model at first, then explains why it forces managers to put the right money on every trade.
He walks through the phone plug-in check that exposed nine hidden problems on a trade-in he walked away from, and Babak explains why market day supply, the number dealers have trusted for 15 years, can push you into a bad decision on good data.
This episode of the Car Dealership Guy Podcast is brought to you by AutoVision.
Topics:
00:45 Sitting Cars Are The Most Expensive.
02:50 Dealer Principle Forced Shared Inventory.
03:45 Sharing Inventory Forces Better Appraisals.
05:15 Best Cars Come From Trades.
07:10 Holding Cars Too Long Is The Sin.
07:35 Don't Trust The Computer Alone.
09:15 AI Buys Better, Not Sells More.
11:45 Old Tool Let Managers Hide Cars.
12:55 OBD Reader Changed Appraisals.
15:30 Gut Versus Avery, Who Wins.
19:00 Built Out Of Dealer Paranoia.
20:00 High Day Supply Isn't Bad.
29:15 Market Day Supply Is Overrated.
AutoVision - AutoVision is the end-to-end inventory management suite that helps dealers turn cars faster and increase profit by optimizing every step of the used vehicle lifecycle. With AutoVision, you can build customized comp sets, tailor your data to your market, streamline reconditioning, and leverage AI for seamless merchandising. Visit @ here to request a demo, and an inventory specialist will be in touch.
Check out Car Dealership Guy’s stuff:
For dealers:
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Request to be a podcast guest ➤ http://www.cdgguest.com
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| Mayoral on Rohrman, Thomas on Fuel, Raposo on Kia | Daily Dealer Live | 28 Sep 2026 | 01:01:03 | |
Today's show features:
- Jeremy Mayoral, General Manager at Arlington Acura (Rohrman Auto Group)
- David Thomas, Director of Content Marketing at CDK Global
- Kareem Raposo, General Manager at Kia of Port Charlotte (Morgan Auto Group)
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory.
By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/3TycCDc
CDK Global – Dealership challenges are constantly evolving—your technology should too. The CDK Dealership Xperience Platform unifies your operations with AI driven tools built to grow with you. Learn more here: https://carguymedia.com/4z06keG
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| Fixed Ops Friday w/ Ed Roberts & Greg Heinz | Daily Dealer Live | 25 Sep 2026 | 00:55:21 | |
Today's show features:
- Ed Roberts, COO at Bozard Ford Lincoln
- Greg Heinz, Managing Partner at Corwin Toyota Boulder
This episode is brought to you by:
Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and has represented more owners in the sale of their Toyota dealerships than any other firm. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at http://haigpartners.com/
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
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| How Two Mormon Missionaries Built a Multi-Billion Dollar Empire (+ The AI Playbook Behind It) | Eric Rea & Dennis Steele, Co-Founders of Podium | 24 Sep 2026 | 00:51:44 | |
Eric Rea and Dennis Steele's first pitch to a car dealership ended with the general manager writing a check for the entire year on the spot, and they say that moment is what convinced them dealerships, not the tire shops they started with, would build their company.
They walk through how a 700-location collision repair network let Podium's voice agent take over 61% of its after-hours phone calls, and how that agent is now on pace to help book $1 billion in repairs this year with a customer satisfaction score higher than the network's own human call center, a result that surprised even their most skeptical engineers.
Eric Rea and Dennis Steele are the co-founders of Podium, the AI platform now used by 4,000 auto dealerships for reviews, texting, and voice-based customer service.
Topics:
00:55 AI Replaces The Entire Dealership Stack.
03:30 Don't Learn To Code, Learn Agents.
09:00 Door-To-Door Tactics Sold Dealerships.
15:05 Jerry Launched In 2023 And Never Left.
22:45 Voice AI Completed 87% Of Bookings.
31:20 Operator Found Lapsed Customers In 10 Minutes.
38:15 Default State Of Any Company Is Stillness.
This episode is brought to you by:
1. Experian Automotive - Experian AutoCheck helps dealers meet them earlier in the buying journey as the only vehicle history report across top consumer shopping sites. Visit @ here for more info.
2. Proton Dealership IT - Around-the-clock protection starts with around-the-clock support. Visit @ here for more information.
3. Podium - the AI platform trusted by one in three dealerships. If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.
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For dealers:
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Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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| Daily Dealer Live in Detroit at Digital Dealer 2026 | 23 Sep 2026 | 01:05:20 | |
Today's show features:
- Adam Crowell, Chief Legal & Strategy Officer at KPA
- Tustin Ulrich, General Manager at Roper Kia
- Scott Traylor, Vice President of Sales at Mia
- Sefi Adasi Lucki, Owner & Controller at Lucki Mazda of Woodbridge
- Mike Lucki, Dealer Principal at Lucki Mazda of Woodbridge
This episode is brought to you by:
Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and has represented more owners in the sale of their Toyota dealerships than any other firm. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at http://haigpartners.com/
KPA – On any given Tuesday, one dealership answers to more than a dozen regulators about five different things: the ad running right now, the disclosures at the finance desk, the data in a credit file, the technician in the bay, and the used oil out back. That's why KPA has helped automotive businesses stay safe and out of trouble since 1986. AI-enabled software that’s always watching out for your dealership, training built from what actually goes wrong in a store, and 150 consultants nationwide who keep showing up to find the things software can't see. We do that for more than 15,000 clients, including 40 of the top 50 automotive groups. Ask us what an FTC pricing and advertising review would turn up in your store at https://kpa.co/cdg
Mia – Your dealership is sitting on untapped revenue — service-due customers, unsold leads, inactive buyers who just need the right nudge — but does your team have the bandwidth to go after it? Mia's outbound AI runs omnichannel phone and text campaigns from one platform, pulling context from 35+ systems for natural conversations that get results 3x faster than competing solutions, no lead babysitting required. Book a demo at https://www.mia.inc/
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Everything else ➤ dealershipguy.com | |||
| The Real Reason 90% of Dealer Listings Don't Sell Cars | Industry Spotlight | 22 Sep 2026 | 00:29:32 | |
In this episode of the Industry Spotlight, joining host Sam D'Arc are Shawn Dennis, Marketing Director of the Ron Marhoffer Auto Group, and Patrick Janes, AVP of Inventory Solutions at vAuto to discuss why more than 90 percent of vehicle listings fail to sell themselves, and what it actually takes to merchandise a car the right way in 2026.
Shawn breaks down why proper merchandising, accurate options, a clean Carfax, real angles, video and walk arounds, takes three to four hours per car and functions as a full time job on its own. Patrick shares how his team traces stalled listings back to the exact moment a shopper clicks away, and how a new AI powered health score now audits every photo and description across a dealer group before a performance manager even picks up the phone. At Shawn's five stores, that shift already lets a merchandising staff of two keep pace with roughly 1,200 vehicles a month, freeing him to spend his time on the details a machine still can't catch, like the real story behind a one owner trade in.
This episode of the Car Dealership Guy Podcast is brought to you by vAuto.
Topics:
03:46 Your recon bill has selling points buyers never see.
07:10 Why correctly priced cars still sit unsold.
08:26 Your best sales pitch may be missing online.
09:18 The hiring gap behind weak vehicle listings.
10:44 Your merchandising shouldn’t collapse when an employee leaves.
13:06 How Cox Automotive plans to uncover hidden listing gaps.
15:26 Why more AI insights can mean more work.
17:04 Your strongest selling points are getting buried.
22:48 Buyers may not understand what your photos show.
28:50 Waiting for recon could cost you the first lead.
Cox Automotive - As the industry’s premier provider of end-to-end inventory management solutions, vAuto gives every dealer—from a single point store to the largest groups—the data, insights and tools they need to maximize returns from the new and used vehicle inventory investments.
Discover why 96 out of the top 100 used vehicle retailers trust vAuto to help them achieve greater success. Visit @ here for more info.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
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Everything else ➤ dealershipguy.com | |||
| Zuniga on People, Novoa on Co-op, Kline on Risk | Daily Dealer Live | 21 Sep 2026 | 00:55:07 | |
Today's show features:
- David Zuniga, General Sales Manager at Performance Auto Group
- Tina Novoa, Director of Operations at We Help Dealers
- Tom Kline, Lead Consultant & Founder at Better Vantage Point | Tuck The Octopus
This episode is brought to you by:
Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and has represented more owners in the sale of their Toyota dealerships than any other firm. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at http://haigpartners.com/
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
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My Socials:
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Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Barrett Charapp Beaty, Stephen Rand, & Lucas Goerlitz | Daily Dealer Live | 18 Sep 2026 | 00:47:58 | |
Today's show features:
- Barrett Charapp Beaty, Attorney at Charapp & Weiss
- Stephen Rand, Fixed Operations Director at Mercedes-Benz of Plano
- Lucas Goerlitz, Service Manager at Napleton Palatine Subaru
This episode is brought to you by:
Experian Automotive – Experian AutoCheck is the only vehicle history report available across top consumer shopping sites, helping dealers build shopper confidence and drive more local leads. Visit https://carguymedia.com/4iWIBaA
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
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Everything else ➤ dealershipguy.com | |||
| He Sold His Dealerships to a $1.8 Billion Ponzi Scheme. Then Bought Them Back! | Charlie Caprara, Owner of FX Caprara | 17 Sep 2026 | 00:55:44 | |
Charlie Caprara is the Owner of FX Caprara, a nine-store dealer group he has built with his family over 52 years in the car business.
He started selling cars out of the family's home in Watertown, bought his first store in 1990, and grew it into a multi-brand group before watching most of it sold out from under him when the new majority owners turned out to be running a massive Ponzi scheme.
He speaks candidly about buying several of his stores back for no premium once the scheme collapsed, the currency exchange trick that saves him thousands on new trucks bought in Canada, and why he sent all five of his kids to start in the wash bay before letting them run a store of their own.
Topics:
00:20 $1.8B Ponzi Scheme Ate The Stores.
05:35 Odometers Rolled Back On Jerome.
08:20 Hitchhikers Moved Cars Nationwide.
17:00 65 Cars A Month From Home.
41:20 Used Cars Make The Money.
48:55 Kids Started In Wash Bay.
This episode is brought to you by:
1. TARGIT - TARGIT is an end-to-end business intelligence platform that gives dealers complete visibility and control over their data.
Download your copy and learn more about TARGIT @ here.
Headed to the 2026 Digital Dealer Conference? Come meet TARGIT at Booth #737. Visit @ here for more info.
2. LotAgent – Stop stacking software. Agents are the way out.
One problem, One Agent, only $99 dollars. Try it free now here
3. CarMax Auctions - Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. Register now for free @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
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Everything else ➤ dealershipguy.com | |||
| Ricart on Ford Pro Elite, DeCecco on AI, Le on China Entrance | Daily Dealer Live | 16 Sep 2026 | 00:56:38 | |
Today's show features:
- Jared Ricart, President & Chief Executive Officer at Ricart Automotive Group
- Mike DeCecco, Director, Partner Management at Impel
- Tu Le, Founder at Sino Auto Insights
This episode is brought to you by:
Experian Automotive – Experian AutoCheck is the only vehicle history report available across top consumer shopping sites, helping dealers build shopper confidence and drive more local leads. Visit https://carguymedia.com/4iWIBaA
Impel – Impel is harnessing the power of AI to transform automotive retailing and has become one of the largest vertical AI companies in the world. The company’s industry-leading Automotive AI Operating System helps more than 8,000 retailers and OEMs unify the entire customer journey — fueling faster decisions, deeper connections, and measurable impact at every step along the way. To date, Impel has delivered more than 42 billion shopper interactions, influencing over $12 billion in sales and service revenue across 51 countries. Visit https://impel.ai/
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
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My Socials:
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Threads ➤ https://www.threads.net/@cardealershipguy
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Everything else ➤ dealershipguy.com | |||
| "I Was Hungry!" From Bronx Projects to Launching a Dealership Empire & What It Takes to Build It | Frank Pena, President at Dare to Dream Automotive | 15 Sep 2026 | 00:39:25 | |
Frank Peña grew up sleeping on a relative's floor in Washington Heights after his family immigrated to the United States when he was two years old, and by the time he left the company that gave him his start, he had spent twenty years working his way from used car salesman to company president.
He walks through how he took over three dealerships without losing a single employee, and argues that most owners lose their people not because of pay, but because they disappear the moment things get hard.
Topics:
06:35 The Organization That Built A Dealer
08:35 The Knowledge Gap For New Dealers
16:35 Why F&I Is A Puzzle
19:15 Why Frank Kept Every Employee
20:55 Surviving A Dealership War Zone
29:30 Successful Operators Have To Be Crazy
38:20 Why Frank's Son Won't Get A Free Ride
This episode is brought to you by:
1. TARGIT - TARGIT is an end-to-end business intelligence platform that gives dealers complete visibility and control over their data.
Download your copy and learn more about TARGIT @ here.
Headed to the 2026 Digital Dealer Conference? Come meet TARGIT at Booth #737. Visit @ here for more info.
2. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ here.
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Everything else ➤ dealershipguy.com | |||
| Hill on Vendor Trust, McCormick AI Compliance, Lundy/Strosnider/Guy Panel | Daily Dealer Live | 14 Sep 2026 | 00:59:27 | |
Today's show features:
- Beth Hill, General Counsel/COO at The Shop FordDirect
- Ryan McCormick, Compliance Officer at Preston Automotive Group
- Glenn Lundy, President at 800% Elite Automotive Club
- Kevin Strosnider, Dealer Operator / General Manager at Strosnider Chevrolet
- Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Experian Automotive – https://carguymedia.com/4iWIBaA
800% Elite Automotive Club – https://www.800percent.life/cdg
Digital Dealer 2026 – Register here: https://luma.com/75lj88rv
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CDG Circles ➤ https://cdgcircles.com/
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CDG Recruiting ➤ https://www.cdgrecruiting.com/
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Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Dave Rogers, Tully Williams, Ed Roberts, & Richard Lupo | Daily Dealer Live | 11 Sep 2026 | 01:03:43 | |
Today's show features:
- Dave Rogers, Fixed Operations Director at Piazza Management Company
- Tully Williams, Fixed Operations Director at The Niello Company
- Ed Roberts, COO at Bozard Ford Lincoln
- Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com.
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
Instagram ➤ https://www.instagram.com/cardealershipguy/
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Everything else ➤ dealershipguy.com | |||
| Why CSI Is Broken and What's Replacing It | Cuyler Owens, CEO of Widewail | 10 Sep 2026 | 00:38:46 | |
Cuyler Owens is the CEO of Widewail, a customer reputation and review intelligence company that works with thousands of dealership rooftops across the country.
He built software companies before coming into automotive, and now works alongside a market advisory board of dealer principals to turn millions of customer reviews into staff coaching, training, and revenue decisions.
Topics:
00:20 Incentives Ruin Survey Data.
02:30 Reviews Are A Free Focus Group.
06:50 AEO Values Recency And Volume.
08:40 ChatGPT Found A Low-Pressure Dealer.
16:05 38% Of Bad Reviews Hit F&I.
18:15 Incentivized Surveys Are Biased.
38:10 Communication Boosts Average RO.
This episode is brought to you by:
1. Digital Dealer - Join us September 22–23 in Detroit and register today at DigitalDealer.com. Use code CDG25OFF at checkout and bring your team for a generous discount. Visit @ here for more info.
2. Widewail - Leading dealerships aren’t choosing between profit and customer experience. They’re learning to balance both. Read the full report here @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
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Threads ➤ threads.net/@cardealershipguy
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Everything else ➤ dealershipguy.com | |||
| Barron on Tech, Johnson on Dealership Workplace, Kaulback on Strategy | Daily Dealer Live | 09 Sep 2026 | 01:10:50 | |
Today's show features:
- Josh Barron, COO at Habberstad Auto Group
- Bruce Johnson, Vice President, Product Marketing & Enablement at CDK Global
- Devin Kaulback, General Manager at Subaru of Niagara
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com.
CDK Global – CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
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My Socials:
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Everything else ➤ dealershipguy.com | |||
| The Dealership Model Built to Survive Any Crash | Jack Carter, Garrett Jones, Luke Godwin | 08 Sep 2026 | 00:57:38 | |
Today I'm joined by Jack Carter, Co-owner at Turn & Burn Motors, Garrett Jones, President at Ella Blvd Motors, and Luke Godwin, General Manager and Owner at Godwin Motors.
These three operators share the specific moves working right now: Luke Godwin took his dealership from 63 percent leveraged, in his words "up to my neck," down to 36 percent today by pausing car buying to let cash flow catch up.
Garrett Jones rolled out an AI collections bot thirty days ago that lifted payment penetration by 40 percent without a single staff member touching the customer.
And Jack Carter turned his cash car side lot and daily social videos into a trust-based sales engine across a metro of four million people.
Topics:
02:35 $2 Million Cash Minimum Today.
07:20 Will The Car Outrun The Note.
09:55 Buy Here Pay Here Is Art.
17:40 Bad Attitude Fires Customers.
32:15 Selling Too Fast Kills You.
46:00 Reinsurance Makes You The Bank.
This episode is brought to you by:
1. Digital Dealer - Join us September 22–23 in Detroit and register today at DigitalDealer.com. Use code CDG25OFF at checkout and bring your team for a generous discount. Visit @ here for more info.
2. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
Request to be a podcast guest ➤ http://www.cdgguest.com
Car Dealership Guy Socials:
X ➤ x.com/GuyDealership
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Everything else ➤ dealershipguy.com | |||
| Wyler on Sponsorship, Hudson on "No Sell Nell", L'Ecuyer on AI | Daily Dealer Live | 07 Sep 2026 | 00:46:50 | |
Today's show features:
- David Wyler, President and CEO at Jeff Wyler Automotive Family
- Chris Hudson, General Manager at Mark Miller Subaru
- Caleb L'Ecuyer, Sales Professional at Coastal Chevrolet Cadillac Nissan
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at thepresidiogroup.com.
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ https://www.twitter.com/GuyDealership
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Threads ➤ https://www.threads.net/@cardealershipguy
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Everything else ➤ dealershipguy.com | |||
| Why Saving $300,000 Started With a Crashed Loaner Car | Industry Spotlight | 05 Sep 2026 | 00:30:02 | |
Jonathan Kienle's team once sent a salesperson to chase down a customer's canceled check, and he crashed the loaner car doing it, and Kienle says that single moment is exactly why he stopped trusting cash, checks, and credit cards to handle his dealership's biggest transactions.
He walks through how switching the default down payment method saved his group $168,000 in fees so far this year, with $300,000 in sight by year's end, and argues that most dealers are needlessly eating card fees and fraud risk on payments that don't have to carry either.
Jonathan Kienle is the Director of Operations at Walters Automotive Group and Kienle Motorsports in Riverside, California, where he oversees five stores spanning Mercedes-Benz, Porsche, and Audi.
A third-generation dealer, he started at the family store at 14 cleaning the parts department, worked nearly every job in the building, and spent two years cold-calling at a Ford store before his father would let him back in. Joining him is Truett Dwyer, Co-Founder and CEO of Clerq, the payments company he credits with turning down payment collection from a source of risk into a documented driver of profit.
Kienle speaks candidly about the moment that convinced him legacy payment methods weren't worth the risk anymore, how he trained his finance team to make the new method the default instead of the fallback, and what surprised him most once the savings started compounding.
This episode of Industry Spotlight is brought to you by Clerq.
Topics:
02:40 Dad Made Him Start At Ford First.
06:50 Canceled Checks Left Dealers Chasing Customers.
07:10 Credit Card Fees Destroy Margins.
08:00 Salesman Crashed Car Chasing A Check.
09:55 Clerq Is Venmo For Dealerships.
11:00 Debit Cards Have Daily Spend Limits.
12:40 Dealer Didn't Believe Solution Existed.
14:30 Clerq Guarantees Every Transaction.
16:30 Checks Expose Customer Bank Info.
18:35 $168K Saved In Credit Card Fees.
23:45 Dealers Need Fast Payouts.
28:20 Focus Drove Way More Savings.
Clerq - Clerq's instant bank payment solution modernizes down payments, deposits and other large transactions - helping leading dealerships drive more sales, cut costs and reduce risk. Visit here to learn more.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
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Everything else ➤ dealershipguy.com | |||
| Fixed Ops Friday w/ Dave Rogers, Pam LeJeune, & William Demaree | Daily Dealer Live | 04 Sep 2026 | 00:59:53 | |
Today's show features:
- Dave Rogers, Fixed Operations Director at Piazza Management Company
- Pam LeJeune, VP at The Moran Group
- William Demaree, Group Director of Fixed Operations at Tom Wood Group
This episode is brought to you by:
Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at carmaxauctions.com/CDG.
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
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Everything else ➤ dealershipguy.com | |||
| "That's Flushed Money!" What ChatGPT Really Looks for Before Recommending a Dealer (+ How to Fix It) | Zach Billings, CEO at Wikimotive | 03 Sep 2026 | 00:49:03 | |
Zach Billings is the CEO of Wikimotive, a search marketing agency he has led for over two decades, building it into a bootstrapped, U.S.-based team of 50 professional writers serving dealers across the country.
Free of outside investors, Wikimotive recently ran an all-staff exercise to rewrite its mission statement around a single measure, dealer outcomes rather than its own bottom line, and it has pruned services, including a legacy organic Facebook management product, once they stopped producing results.
Topics:
01:15 ChatGPT Visibility Is The New Goal.
04:35 Content Beats Technical SEO.
07:55 AI Slop Makes Dealers Identical.
14:10 50 Writers Beat AI Repetition.
21:50 AI Search Is Only 1% Of Pie.
27:10 PMax Campaigns Waste Dealer Money.
38:30 Vendor Consistency Beats Chasing Shiny.
This episode is brought to you by:
1. 800% Elite Auto Club - 800% Elite Auto is a whole-dealership solution. Get started today @ here.
2. CDG Circles - Connect with verified dealers all inside the CDG Platform. Learn more @ here.
3. Wikimotive - Wikimotive delivers organic and paid search solutions to hundreds of dealerships from rural rooftops to multiple top-5 national dealers. Visit @ here for more info.
Check out Car Dealership Guy’s stuff:
For dealers:
CDG Circles ➤ https://cdgcircles.com/
Industry job board ➤ http://jobs.dealershipguy.com
Dealership recruiting ➤ http://www.cdgrecruiting.com
Fix your dealership’s social media ➤ http://www.trynomad.co
Request to be a podcast guest ➤ http://www.cdgguest.com
For industry vendors:
Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com
Industry job board ➤ http://jobs.dealershipguy.com
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Everything else ➤ dealershipguy.com | |||
| Ruth on Used, Helms on Streaming, Zabawa/Moroz on Digital Retailing | Daily Dealer Live | 02 Sep 2026 | 01:01:18 | |
Today's show features:
- Rob Ruth, President / Owner at Bob Ruth Ford
- Shane Helms, Founder / CEO at TrueView Media Group
- Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing
- Steve Moroz, Managing Partner/GSM at EZ Nissan
This episode is brought to you by:
Carmax – CarMax Auctions. Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at carmaxauctions.com/CDG.
TrueView Media Group – TrueView Media Group — TrueView Media Group is a CTV technology company built for automotive retail. We plan, buy, and measure streaming for individual rooftops on our own platform, continually engineering more effective ways to buy impressions and showing every store exactly where its money went: every app, every impression, every dollar — measured to the outcomes a store actually feels, like site visits, VDP views, and sales. Visit trueviewmediagroup.com/cdg
First up, Rob Ruth, President and Owner of Bob Ruth Ford in Dillsburg, Pennsylvania. Rob made a bet on building his own buying center — and it's reshaping how his store grows. Why is that the move he'd double down on? He'll tell us.
Then, Shane Helms, Founder and CEO of TrueView Media Group. Shane says the entire marketing ecosystem dealers depend on is broken — and get this, he claims Tier 2 has flat-out vanished at brands like Mazda, Subaru, VW, and Mercedes. What changed, and what does it mean for your store? You'll want to hear this one.
Next, Matthew Zabawa, Chief Product Officer at WebBuy Digital Retailing, on where digital retailing is really headed — and what's still missing.
And rounding things out, Steve Moroz, Managing Partner and GSM at EZ Nissan, bringing the dealer's-eye view on digitizing the showroom. Can you actually bring the online experience onto the sales floor without breaking it? Steve's got the battle scars and the answers.
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
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CDG Jobs ➤ https://jobs.dealershipguy.com/
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My Socials:
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Everything else ➤ dealershipguy.com | |||
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