Chad talks with Mike Branson, President of Global Air at Rheem Manufacturing about leadership, mentorship, and building successful teams.

Mike's journey from the Navy to leading global air conditioning and heating innovations at Rheem showcases a deep understanding of leadership from the ground up.

From his perspective, leadership traits like initiative, integrity, and intelligence start early. We also explore how Rheem uses a combination of acquisitions and organic growth to scale while keeping people at the center of every strategy.

Additional Resources Chad on LinkedIn
Chad Peterman | CEO | Author

Mike Branson on LinkedIn
Rheem Manufacturing
Peterman Brothers Website
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Get ready for an eye-opening dive into the future of HVAC and plumbing with Josh Teekell and Andy Fuselier from SmartAC.com. They're not just adapting to change—they're leading it, using tech and data to reshape customer experiences and drive growth.

In this popular re-released episode, they join Chad Peterman to explore the impact of the pandemic, the rise of AI, and staying competitive amid the surge of private equity. Tune in for innovative strategies, growth insights, and a fresh look at where the industry is headed.

Additional Resources:
Chad on LinkedIn
Chad Peterman | CEO | Author Peterman Brothers Website
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Learn how mastering your mindset can create a ripple effect of positive influence in your life and business. Today we welcome a special guest, Nikki Lewallen Gregory, CEO of People Forward Network.

Nikki shares insights from her career in mental health therapy, sales, and entrepreneurship, focusing on employee engagement and meaningful work.

Learn about the significance of an abundance mindset, simplifying business practices, and fostering values-aligned partnerships. Prioritize developing your leadership skills to drive your team and business forward.

 Additional Resources:
Chad on LinkedIn
Nikki Lewallen Gregory LinkedIn
Chad Peterman | CEO | Author Peterman Brothers Website
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How do you engage a new generation? What you have always known may not resonate anymore? This week Trey McWilliams from McWilliam's and Son joins the podcast to explore how to connect with up and coming generations and more! 

Visit Trey's Company and Linkedin at the links below! 

https://www.mcwilliamsandson.com/

https://www.linkedin.com/in/trey-mcwilliams-161348158/

This week Chad and special guest Dayna Hottle from C&C Heating and Air Conditioning breakdown the nuances of leading a family-owned business and the struggles of building leaders of people instead of managers. Hear Dayna's story and more! 

Be sure to check out Dayna's company as well! https://candcheat.com/

Does life happen to you, or do you happen to life? We all have the power to shape how we view the world and our circumstances. This week Chad shares how he has used this attitude to shape his views in a few personal experiences.   

Influence is the most important resource you have as a leader. Often as a leader, it can be hard to know how to scale that influence to meet the needs of a growing team. This week Chad breaks down several ways to scale your influence.   

In a digital age, is there still room for analog communication? Chad is joined by special guest David Wachs of Handwytten to answer that questions. If you feel your outreach may be growing stale, check out this episode of "Can't Stop the Growth!"

Visit Handwrytten: https://www.handwrytten.com/

It's our 100th episode! Join us as we look back on the last nighty-nine show episodes to see how we have grown over the years. What was your favorite CSTG episode? Let us know!  

It's crucial to own your progress when it comes to growing as a person or business. This week Chad shares his techniques for taking ownership of the goals you set and how you improve. 

When developing as a leader, do you set your own growth pace or let circumstances set it for you? There will always be challenges and hurdles, but there are ways to ensure growth through them. This week Chad is joined by fellow leader Mike Talty who shares his secrets to growing even through chaos.  

Check out Mike's company here! https://www.cloverelectric.com/

As you dawn the mantle of leader, you will face many new challenges. This week Chad shares his experience with the seven most significant pitfalls he has encountered as a leader. What pitfalls have you encountered? Let us know! 

Taking over a business, working with family, adding trades, and even more! This week Chad is joined by Jeremy Lewis from Gleason Plumbing Heating Air Electric. Enjoy their conversation as they dive into leadership and growing a business.  

Visit Gleason's website! https://www.callgleason.com/

In this insightful episode host Megan Bedford sits down with Brigham Dickinson, president of Power Selling Pros and founder of the Power Certification program, to discuss growth strategies for the home services industry.

Brigham reveals actionable tactics to boost contractor revenue by engaging customer service representatives (CSRs) more actively in the sales process.

Key highlights include transitioning CSRs from merely booking calls to influencing buying decisions, aiming to increase call conversion rates dramatically—from a 42% industry average to a potential 85%.

He emphasizes the transformative impact of the right mindset, the importance of creating a comfortable environment for customers, and the role of advanced tools like Rilla technology in CSR training.

The episode delves into investing in CSR training, handling price objections, and the benefits of delegating phone answering to third-party services for small businesses.

Additional Resources:

Brigham Dickinson on LinkedIn
Power Selling Pros

Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
Connect with Megan Bedford
Connect with Katie Donovan
Learn More About CAMP Digital

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We all have strengths and weaknesses. As a leader, there are several unique challenges you may face. Chad shares his personal experience with some of these challenges and the techniques he uses to overcome them.    

This week, Chad is joined by Blake Behr, President of Ridgeline Electrical Industries. Together they explore building a powerful workforce from the millennial generation, how to encourage loyalty in your team, and much more.  

Chris Parham of Parham Heating Cooling Plumbing and Electrical shares his personal leadership journey. From working with visionaries to learning to let go of control, Chad and Chris explore what it means to grow as a leader. 

Check out Parham Heating Cooling Plumbing and Electrical: https://www.callparham.com/

The attitude you bring to any situation can determine how the situation develops. Chad Peterman dives deep into the role attitude plays in daily life in today's episode of "Can't Stop the Growth." Join him as he explores what role attitude does and does not play in developing as a leader.  

In this episode, Chad is joined by Tom Drexler of Tom Drexler Plumbing Heating Air & Electric. Togher they explore what it takes to evolve as a leader and what has helped drive their success. 

Learn more about Tom's business here! https://tomdrexlerplumbing.com/

This week Chad finishes a list of emotional intelligence techniques to help establish a positive leadership environment.

When it comes to leadership, few things impact your team, quite like your emotional intelligence. This week Chad Peterman launches into a two-part talk about thirteen rules to follow regarding emotional intelligence. 

Tom Mascari of Mendel Plumbing and Heating joins Chad to discuss the role accountability plays in building a positive culture. 

Chad continues his breakdown of ten questions to ask yourself as a leader. Today he discusses five through six and the simple steps he's taking each day to embrace these questions. 

An attitude of learning is crucial for leadership and growth. This week Chad discusses the first five of ten questions to ask yourself to promote personal growth. 

Join us for this popular re-released episode! Mike Zuidema is a Biostatistics graduate with a background in research, the medical industry, and pharmaceuticals. In his role at Peterman Brothers, Mike has been instrumental in setting up the data infrastructure and streamlining access to information and he joins Chad Peterman to share how data-driven decision-making is crucial for business success.

Chad and Mike discuss the challenges of accessing and interpreting data within the home services industry, as well as the importance of having a centralized source of truth. They also highlight the transformative power of data in pricing and understanding key metrics. Tune in to this episode to gain insights on leveraging data to generate revenue and save costs.

Additional Resources

Chad on LinkedIn
Connect with Mike on LinkedIn
Peterman Brothers Website
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Chad Peterman and Aaron Gaynor discuss the importance of having a crystal clear model for your company. Today they share their experience on how important this and other topics are for growing a business. 

Visit Aaron's company: https://www.ecoplumbers.com/home/

Are you giving your people room to grow? As a leader, it is vital to invest in your team and their futures. John Conway from Redwood Services joins Chad this week to talk football, team development, and more!

Check out Redwood Services online! https://www.redwoodservices.com/

There is power in personal connection. Elaine Damschen from Mainstream Electrical, Heating, Cooling, and Plumbing joins Chad in the latest episode of "Can't Stop the Growth." Enjoy her personal take on leadership in today's episode! 

https://www.866411zapp.com

https://www.facebook.com/MainstreamZappElectric/

Jack Tester joins Chad to discuss what it takes to go from being a leader to a great leader.

Tommy Mello from @A1 Garage Door Service joins Chad this week to discuss building your culture as a leader.

 Also, check out Tommy's podcast, book, and more in the links below.

www.a1garage.com

www.homeserviceexpert.com

www.homeservicemillionaire.com

In this week's episode, Chad explores the question, "what if all you had was influence?" Learn how this simple question pertains not only to the core of leadership but how it affects your everyday life.

Special guest Brad Krause from Service Professor joins Chad in the latest episode of "Can't Stop the Growth." Enjoy Brad's story of his leadership journey and how the power of a single sentence can reshape your view of how you do anything.

A new special guest has arrived! Join Chad as he explores the incredible leadership journey of guest Thad David. Taking responsibility for the impact you have is vital for any leader. Good or bad, you can always learn from the results. Explore this concept and more in today's episode! 

Are you open to learning? Are you open to owning your results? In today's episode of "Can't Stop the Growth," Chad explores the concepts of learning and ownership and how they shape him as a leader. 

Chad is joined this time by President and CEO of the Nexstar Network Julian. Together Chad and Julian explore how great of a teacher failure can be and how always learning is a hallmark of a great leader. 

Summer in the HVAC industry comes with its own hurdles. Experience Matters host Andy Fuselier sits down with Josh Kelly, a renowned figure in the home services and HVAC industry. From navigating the high profitability and challenges of the summer season to the critical need for constant learning and adaptation, Josh shares valuable insights for entrepreneurs and business leaders.

They delve into the importance of timely preparation, team culture, and maintaining efficiency during peak months. Josh emphasizes the significance of accountability and the value of split-unit growth strategies used by Roto-Rooter, alongside the necessity of documenting business issues and solutions.

Key topics in this episode include the critical role of one-on-one relationships with team leaders, the importance of positivity and system improvements, and the process of habit-building for sustained customer relationships.

Listen for actionable strategies for marketing, hiring, and capacity management tailored to the summer's high demands. Tune in for a deep dive into the operational and strategic facets of thriving in the HVAC industry.

Josh Teekell and Andy Fuselier from SmartAC.com are revolutionizing the way we think about HVAC and plumbing through technology.

Additional Resources:
Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
Connect with Andy Fuselier
Connect with Josh Teekell
Learn more about SmartAC.com
Josh Kelly on LinkedIn
Clover

Connect with our Sponsor, GoodLeap
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Can't Stop the Growth welcomes special guest Chris Yano from RYNO Strategic Solutions! Hear all about his journey as a leader and how influential culture has been to growing his business.

Are you a catalyst for your team? As a leader, you have the opportunity to promote growth. Chad explores a simple technique to help be a force for positive change in your career.

Today Chad is joined by Kent Gurske, President of Anthony Plumbing Heating Cooling Electrical. Join Chad and Kent as they explore Kent's journey as a leader.

In this episode, Chad is joined by a very special guest Justin Carrol from Perfect Home Services. Enjoy Justin's story and hear his perspective on leadership. 

Leading others starts with leading yourself. Chad goes through some of the lessons he's learned about the concept of self-leadership and shares some of his favorite resources on the topic. 

Chad is joined this week by Peterman team member Josh. Together they will explore how the concept of helping others can lead to helping you just as much. 

How do you balance work and home? Should they be separate, or are they the same? Chad and special guest Amy explore this concept and more in today's episode!  

Do you see yourself as an individual or as part of a team? Which is the path to success? To hear all about the power of being in a team, enjoy this episode of "Can't Stop the Growth." Chad is joined by new Branch Manager Greg as they dive together into what it means to be part of a team.

When it comes to those you lead or work with do you hear the true question behind their words? Chad is joined by Peterman Team Member Ashleigh to explore this concept and more this episode! 

Chad is joined by Peterman Technician Joe. Enjoy their talk about how loving what you do makes all the difference and even more.

<aside> ✂️ In this episode, host Chad Perterman welcomes HVAC industry veteran Joe Crisara. With 47 years of experience in HVAC, plumbing, and electrical services, Joe brings a wealth of knowledge and actionable insights.

Key topics include the transformative power of mindset in business, the necessity of eliminating ineffective practices, and the importance of prioritizing people over things in in-home service experiences.

Learn about Joe's bestselling book, "Service MVP," which serves as an essential playbook for service managers and customer service personnel. The book covers vital subjects such as client connection, system diagnosis, and project management, and it has already impacted over 5,000 professionals. They also discuss the comprehensive coaching programs offered by Service MVP, which have benefited over 33,000 companies across various industries.

This episode is a treasure trove of advice for anyone looking to grow their business through continuous learning, effective training, and a people-first approach.

Additional Resources
Chad on LinkedIn
Chad Peterman | CEO | Author Peterman Brothers Website
Joe Crisara on LinkedIn
Service MVP Book
Service MVP coaching
More on PeopleForward Network
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The best way to progress in any part of your life is to always be open to learning. HVAC Tech Josh joins Chad in today's episode to share his perspective and personal experience with always learning. 

Chad is joined this week by Jack Needam a Corporate Leadership Coach who has made a living developing leaders and unlocking potential. Enjoy his perspective on the truth behind leadership, and how we can all be leaders in our everyday lives. 

No matter where you are or what you do, be the best at it, and you will be a leader. In this episode, Chad sits down with Peterman team member Joey to explore how no matter where you are you can be a leader with the right mindset.