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TitreDateDurée
Canada's Trusted Line: Protecting Communications as We Rebuild, Rearm, and Reinvest03 Sep 202500:33:03

In a market crowded with options, understanding which platforms truly safeguard sensitive government communications has never been more critical. In this episode of CGE Radio, J. Richard Jones speaks with Maaz Yasin, Global Head of Government Solutions - Secure Communications, Blackberry, and David Wiseman, Vice President of SecuSUITE, Blackberry, to break through the noise.

Listeners will learn:

  • Why "secure messaging" alone doesn't guarantee secure communications
  • The four key ways BlackBerry's platform goes beyond basic encryption to protect data
  • How BlackBerry aligns with Canada's national defense priorities and the renewed focus on defense spending
  • How the platform proactively addresses emerging threats—from AI and deepfakes to quantum computing

This conversation clears up brand confusion, establishes technical authority, and simplifies decision-making for government leaders tasked with safeguarding critical information. Whether you're a Chief of Staff, CIO, DG, or procurement professional, this episode provides actionable insight into why BlackBerry is the secure communications solution built for Canada in 2025 and beyond.

CGE Radio: Digital Trust Starts with Modern and Accessible Government Infrastructure07 Apr 202500:17:19

In this episode of CGE Radio, J. Richard Jones sits down with EY Canada's Janice Horne, Jen Mossop Scott, and Rohit Boolchandani to explore how digital credentials could play a pivotal role in strengthening Canada's economy and restoring its global competitiveness.

With Canada navigating a tense trade dispute with the U.S. and seeking ways to enhance productivity, resiliency, and interprovincial trade, our guests unpack how secure and trustworthy digital identity systems can be a key enabler of growth and unity.

We dive into:

  • Why global rankings matter and how Canada can climb back up
  • Lessons from India's Aadhaar system and what Canada could adopt
  • How to get started in a complex digital policy landscape
  • Ensuring citizen trust, privacy, and equity in adoption

Tune in for an insightful discussion on how governments can put citizen-centric digital trust at the heart of Canada's economic future.

AI for Public Sector – How Government can Leverage Generative AI for Impact11 Jul 202400:30:46

Interview with Paul Zikopoulos – Vice President, IBM Skills Vitality and Enablement

In our latest episode of CGE Radio, J. Richard Jones speaks with Paul Zikopoulos, Vice President, IBM Skills Vitality and Enablement about artificial intelligence you can trust and deploy at scale in government / public sector.

Paul is a renowned writer and speaker on AI and Big Data, consulted by "60 Minutes" and NATO generals. Named on numerous global "Experts to Follow" and "Thought Leader" lists, he has authored 21 books and over 360 articles. At IBM, Paul directs strategic initiatives for the IBM Technology Unit's sales and learning programs. He actively promotes Women in Technology, winning IBM Canada's "Women in Technology Ally of the Year" and serving on several advisory boards. Despite his success, Paul stays grounded, always learning from his experiences and his daughter Chloë. Follow him on Twitter at @BigData_paulz.

IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to their clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com

In this episode:

  • How public sector should organize to prepare for generative AI
  • How Generative AI can help in Canada and abroad
  • The practical use cases that IBM focusses its innovation around
  • How IBMs work with AI differ from others
  • And more!
Human Services Integration and Service Delivery13 Nov 201900:20:17

In this episode of CGE Radio, J. Richard Jones talks with Jason Ducharme, Partner of MNP and leader of the Public Sector Practice in Ontario. Jason works with senior executives, CEOs and boards within the public sector to clarify strategy, improve organizational effectiveness and lead large-scale organizational change. He has close to 30 years of consulting experience, with specific functional expertise in areas of good governance, organization effectiveness, strategic planning, financial analysis, and performance measurement.

For governments across Canada, Jason specializes in Social Services programs, in particular in Human Services integration. This work helps governments to streamline programs to become more customer-centric in how services are delivered to Canada's most vulnerable populations.

Hear about what Human Services Integration is all about and why is there such an interest in this, the top 5 Human Services integration challenges and jurisdictions that overcame these challenges to successfully integrate Human Services delivery. Jason shares some key factors that are helping governments be successful provides his take on how organizations can help accelerate Human Services Integration in their service delivery.

Key cloud challenges in public sector12 Nov 201900:20:02

Data is a crucial part of an organization's success, whether it be public or in the private sector. But data comes with challenges because of its size and growth. The amount of data in the world doubles almost every two years. Due to this exponential growth and also where we store our data, like the cloud, makes managing it more difficult.

In this episode of CGE Radio, J. Richard Jones talks with Damian Serjeant, Country Leader of Veeam Canada and Ryan Narinesingh, Director of Channel Sales & Alliances at Veeam Canada.

Hear about Veeam and some of the data related services they provide, the 2019 Veeam Cloud Data Management Report, highlights of this report and the key cloud challenges that business and IT leaders are facing today. Learn about what sort of security is needed to protect data and some of the lessons learned. They also share some of the success stories of working with governments (public sector) globally and what can be applied to Canada. And to round off this show, they talk about what the future will look like for cloud data management.

ISC's innovative approach to service delivery11 Nov 201900:38:15

From Executive Government to Crown Corporation to Public Traded Company. Today in the show, we will talk with Jeff Stusek, President and Chief Executive Officer of Information Services Corporation (ISC).

Mr. Stusek leads the company's overall strategic direction in the provision of registry and information management services. His focus on people, business excellence and creating value for stakeholders has driven ISC's evolution.

Under his leadership, ISC made the transition from a provincial Crown corporation to a publicly-traded company in 2013. Since the IPO, Mr. Stusek has led the company to steady financial growth and strong market capitalization through operational improvements and strategic acquisitions.

In the show today, J. Richard Jones talks with Jeff Stusek about ISC's innovative approach to service delivery and the lessons we can takeaway.

Hear about how ISC has achieved success through its approach to service delivery, moving beyond customer satisfaction to customer excellence, and how the focus on customer excellence influences the culture of the business?

Not Your Average CPA08 Oct 201900:13:46

In the show today, we have a very special guest who is joining us from Ottawa. He is Claude Rochette, Associate Deputy Minister of National Defence.

Claude has extensive experience serving in many different roles including Assistant Deputy Minister (Finance) and Chief Financial Officer of National Defence, Vice-President, Comptrollership Branch and Chief Financial Officer, Canada Border Services Agency and  Director General of Finance and Chief Financial Officer, Communications Security Establishment Canada.

Claude also served in a number of senior executive positions in the Canadian Armed Forces including senior auditor, Director General Compensation and Benefits, and Commandant of the Canadian Forces Support Unit in Ottawa. 

He is also the recipient of a few awards over years including the 2015 Award of Excellence in Public Sector Financial Management – Financial Leadership, awarded by the Chartered Professional Accountants of Canada.

In June 2018, he was awarded the first-ever Deputy Minister John Forster Collaboration Award for exceeding expectations in the advancement of Defence or whole-of-government priorities.

In November 2018, he became a Fellow of CPA Ontario. The Fellows (FCPA) distinction formally recognizes those members whose achievements and contributions, in their careers and in the community, have rendered exceptional service to the profession. Becoming a Fellow is the highest honour that can be bestowed on a CPA.

Implementing projects with less capacity10 Sep 201900:06:38

What is transformation going to look like? That is the question on the minds of many who are going through digital transformation. But it's not the "what" that is the challenge, it's the "capacity" to implement the what.

In the show today, J. Richard Jones talks with Craig Szelestowski, President and Founder of Lean Agility Inc. Craig is a Lean government and transformation specialist with close to two decades of experience implementing dramatic turnarounds in Canadian government. He started Lean Agility Inc. in 2010 to apply Lean exclusively to government organizations. With his coaching, his clients have reduced lead times by up to 80 per cent, increased capacity by up to 200 per cent and created outstanding levels of employee engagement.

Craig will be speaking at the Lean Government Summit 2019 that will be held on October 1-2, 2019 at the Westin Hotel in Ottawa. This summit brings together global public servants and thought leaders to share breakthroughs in the delivery of products and services through improved processes, innovation and energized people. https://leanagility.com/en/lgsoct2019

AI for business decision-making and change management16 Jul 201900:14:13

In the show today, J. Richard Jones talks with Dean McKeown, Associate Director, Global Master of Management Analytics at Smith School of Business, Queen's University.

Dean is responsible for creating and managing a variety of entrepreneurial initiatives at Queen's University, including new academic programs, marketing and IT. He is currently studying the application of artificial intelligence systems for business decision-making and change management during digital transformations.

Hear more about some new and exciting programs within the Smith School of Business for public sector executives, a project with the Canadian Revenue Agency to encourage Millennials to interact with the agency using "MyAccount" and incorporating machine learning and natural language processing to better understand the needs of Canadians and what's new in the analytics field.

To learn more, go to https://smith.queensu.ca/index.php

 

Cloud: Shared Responsibility Model - an interview with Coleman Mehta, Palo Alto Networks02 Jul 201900:15:01

Governments around the world are increasingly relying on cloud-based IT services to fulfill their technology needs, so it is therefore vital to ensure that policymakers account for the "shared responsibility" in the cloud. That is, while cloud service providers secure the infrastructure of the cloud itself, data owners must secure their information within the cloud and across a comprehensive network ecosystem, ensuring consistent visibility and security across the entire network.

Now as the cost of computing continues to decline, digital adversaries are able to conduct increasingly automated, successful attacks at minimal cost. Network defenders, on the other hand, are generally relying on legacy security technologies to manually defend against these automated, machine-generated attacks. Incorporating AI and automated machine learning into cybersecurity capabilities provides a strong tool for identifying cyber threats and preventing successful attacks. 

In the show today, J. Richard Jones talks with Coleman Mehta, Senior Director, U.S. Policy, Palo Alto Networks, about these two important topics that are transforming the cybersecurity industry: cloud computing and AI.

Hear about some of the unique challenges that both public and private sector organizations face when securing the cloud. What is the Shared Responsibility Model and what should organizations consider when developing a modern cybersecurity strategy? How can organizations stay ahead of the cyberthreats as the volume and sophistication of attacks continues to rise? What role does AI play in today's cybersecurity and how is Palo Alto Networks helping customers – both in the public and private sector – identify and prevent cyberthreats? 

Coleman Mehta serves as Senior Director, U.S. Policy, Palo Alto Networks. In this role, he is responsible for the company's engagement on public policy issues such as cybersecurity and data privacy, IT modernization, cloud computing, high-skilled immigration, and more.

Coleman previously worked as a career civilian U.S. government official at the White House National Security Council, serving as Director for Legislative Affairs. He led the NSC's legislative strategy on cybersecurity and technology issues – including encryption policy and data privacy – plus other homeland security, intelligence, and foreign policy issues. Prior to his tenure at the White House, Coleman worked at the U.S. Department of Homeland Security, leading the Department's negotiations with Congress on several high-profile cybersecurity bills, including the Cybersecurity Information Sharing Act, Federal Information Security Modernization Act, and National Cybersecurity Protection Act. 

A security fellow of the Truman National Security Project and former Presidential Management Fellow, Coleman was named a 2018 "Tech Titan" by Washingtonian magazine. He holds degrees from North Carolina State University, the University of Virginia, and Bard College at Simon's Rock.

To learn more about Palo Alto Networks, go to https://www.paloaltonetworks.com.

When it comes to sleep, are you "counting sheep?"26 Jun 201900:22:03

In this episode of health talk, Shawn M. Nisbet, Registered Holistic Nutritionist, Yoga Teacher and Master Nordic Pole Walking Instructor, talks about the value of sleep. Listen in as she discusses why sleep is so important, how hormones regulate your sleep, the relationship between a good nights rest and weight management and much more!

All this in this episode of "Health Talk," brought to you by CGE Radio.

Healthy Gut, Healthy You05 Jun 201900:24:28

Did you know? The health of your digestive system affects your food cravings, moods and sleep patterns. Why do you crave sweet foods or carbohydrates when you feel sad? That is because 2/3 of the serotonin 'happy hormones' come from cells in your digestive tract and not your brain.

In this episode of CGE Radio Health Talk, J. Richard Jones welcomes back Shawn M. Nisbet, Registered Holistic Nutritionist, Yoga Teacher & Master Nordic Pole Walking Instructor, to talk about gut health. Tune in to learn more.

Link to article: https://www.nutritionwithshawn.com/2017/01/17/digestion/

Governing in the Citizen-Centric Era04 Jun 201900:11:12

Personalized services, accessibility - Canadian citizens want more digital services from government. In this episode of CGE radio, J. Richard Jones speaks with Jason Buffone, Strategic Partner Ecosystems Leader, IBM Canada and Sandra Di Liddo, Alliance Director, IBM – KPMG Canada, about the challenges in delivering digital services and the opportunities. Plus, details about a special event, that you won't want to miss.

AI in the Public Sector: Balancing Innovation and Security26 Jun 202400:23:48

Join J. Richard Jones on the latest episode of CGE Radio as he welcomes Cate Takemori, Head of Public Sector, Microsoft Canada for a discussion about current AI adoption in the Canadian public sector.

As the Public Sector Lead, Catherine "Cate" Takemori leads a team of dedicated professionals focussed on empowering governments, educators and healthcare organizations in Canada with cutting-edge technology and services for effective digital transformation.

With over 20 years at Microsoft, Cate began as the first dedicated Healthcare seller in Canadian Public Sector. Her journey encompasses diverse roles in Strategy, Change Management, Business, and Sales across Commercial and Public sectors. Most recently, she led the Customer Success Account team. Cate champions diverse and inclusive teams, prioritizing meaningful relationships and a people-first approach.

Passionate about learning and growth, she embraces challenges with a growth mindset. Outside work, Cate resides in Coquitlam, BC, with her husband and two sons, indulging in her love for cooking and reading.

Microsoft creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of its customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

In this episode:

  • How AI adoption is reshaping government operations?
  • Notable examples of AI implementation in Canadian government agencies
  • The "Bring Your Own AI" (BYOAI) trend
  • Key considerations for responsible AI deployment
  • AI adoption and literacy within the public sector
  • And more!
Factors that will influence Canada's 2019 federal election22 May 201900:21:02

In this episode, Lori Turnbull and J. Richard Jones talk about the policy issues in this election year, like climate change and carbon tax. They address the perception that changes in government on the provincial level will impact the federal election. Is it going to be a majority or minority government? What are some of the factors that will affect the outcome of the general election? Factors like privacy, social media and integrity will play an important part in the lead up to the election.

Hear about the challenges for the different parties and much more.

The future of transport, an interview with Colin Earp, KPMG30 Apr 201900:22:26

In the show, J. Richard Jones talks with Colin Earp, Partner and National Transport Leader at KPMG.

Mobility is going to be a large part of the future but just what that future would be like? Today, we can see what the next generation of transport would be like - spending more time in traffic congestion. From a transport perspective, how do we use the technology and thinking to avoid this problem and drive better cities and remote access in the future?

To lead in the transport transformation, we need to understand the key indicators of readiness, timeliness for adoption, and how to manage the opportunities and risks associated with this customer-led transit transformation.

In the next 10 years, the transport industry is estimated to become a $22 trillion per annum market. Colin talks about autonomous and connected vehicles and how these will continue to expand in the next few years. He also points out that the adoption of new technologies will result in fewer cars on the road and less space for parking and garages.

To learn more about the future of transport and mobility, register to attend the 2019 Mobility Hackathon: Developing practical answers to 'future mobility' questions. This event will be held at KPMG at the Bay Adelaide Centre in Toronto on May 9.

You can register by going to https://events-meetings.kpmg.com/events/2019-mobility-hackathon-developing-practical-answers-to-future-mobility-questions/registration-39269d03a1b1442a9b3e4d9219265373.aspx?fqp=true.

Thanks for listening.

Information Connection using AI and Analytics24 Apr 201900:19:56

In the show today, J. Richard Jones talks with Steve Bennett, Director, Global Government Practice at SAS. Steve is a thought leader in decision science and the application of analytics in Government. He has a strong passion for facilitating the use of analytics in Government to help make challenging public sector decisions better and faster.

Prior to joining SAS, Steve held a number of leadership positions during 12 years in the U.S. Department of Homeland Security. Following the events of September 11th 2001, he led the design and application of quantitative analysis to inform some of the United States' most challenging security decisions. He has extensive leadership experience providing analytic decision support to senior officials in the White House and across the U.S. Government Executive Branch.

Hear about the unique challenges of working with analytics. It is not really about technology but people and process. If you get all three areas right, then that will make analytics successful. Steve talks about leadership and culture behind using analytics, the history of AI and the definition of it, the specific tasks that AI systems do, and the ethical issues of the integration and use of AI. He talks about the biases of AI systems and what is being done to avoid them, keeping human in the loop in making key decisions, and jobs of the future working with AI.

He also shares some tips on the implementation of AI within organizations and where AI will be in the near future.

If you would like to learn more about this topic, don't miss SAS Canada's Powering Smarter Government with Analytics & AI Event on May 16th in Ottawa, save your seat at www.sas.com/ca/gov. To learn more about SAS' AI solutions visit www.sas.com/ai.

 

     

Ep. 66 - Re-inventing productivity in business processes09 Apr 201900:14:06

In this episode, J. Richard Jones talks with Jason Hermitage, Vice President of Public Sector for Microsoft Canada. His work involves touching all levels of government to help them apply technology to enable strategic change to their business, cascading to better service delivery for (and on behalf of) Canadians. 

Jason's Microsoft career started in 2002 and has taken him from Redmond, WA, to Fort Lauderdale, FL, to Paris, France before returning to his home in Canada. His work spans from leading the marketing initiatives of Microsoft's $3B+ Server business, to growing the Latin American server business by double digits, and serving as the Chief-of-Staff to the President of Microsoft International where he visited 25+ countries each year. 

Jason is one of the speakers at our upcoming CGE Leadership and TechGov Summit taking place in Ottawa on April 24-25. 

In this show, hear more about digital transformation and customer outcomes and case studies in digital transformation that are saving time and increasing productivity. Jason shares more about the recent announcement about Microsoft's strategic partnership with StatsCan to release building footprints to the OpenStreetMap community. He also delves into Superclusters and the latest in this field, which is opening up new collaborations as never before.  

At the CGE Leadership and TechGov Summit, Jason will talk about the best practices in AI and digital transformation in government by taking a look at what is happening in other countries. He will share more about how organizations can get started in this new wave of technology and how we define the future.  

To register for this event, go to techgov.ca.

Ep. 64 - Mitigating risks better with Shared Services Canada14 Mar 201900:17:50

In this episode of CGE Radio, J. Richard Jones talks with John Glowacki, President of JAG International LLC and former Chief Operating Officer of Shared Services Canada. John has a wealth of knowledge and experience in working in both the public and private sector settings in the US and in Canada. In his position as COO of Shared Services Canada, John was appointed by the Prime Minister to lead the $2.5B IT service provider for the Government of Canada. Here he was instrumental in leading SSC through a reorganization with significant improvements in finances, operations and customer satisfaction.

John shares some of the lessons from his four decades of professional experience, working with the U.S. military, then the technology sector and eventually working with Shared Services Canada. He talks about how the approach that SSC has taken helps to mitigate risks better than other programs in the Government of Canada.

John will be speaking at CGE Leadership and TechGov Summit on April 24-25 in Ottawa on this subject. To register, go to: https://www.techgov.ca/.

Ep. 63 - Focus on the invisible to transform your organization12 Mar 201900:12:30

In this episode of CGE Radio, J. Richard Jones talks with Bruce Good, V.P. Business Development & Growth of Connective Intelligence Inc. He is also the President and CEO of By Request Inc., a management consulting company providing professional services to organizations in the Canadian and US markets since 1996. Bruce's leadership credentials are truly impressive, with 20 years of experience in sales, service, stakeholder relations and communications with Rogers, IBM Canada, Nortel, Bell Canada and Innovative Medicines Canada.

We are excited to announce as well that Bruce will be speaking at CGE Leadership and TechGov Summit, taking place in Ottawa on April 24-25.

Bruce shares his experience in working in many different positions during his career, including healthcare with a focus on creativity and innovation. Bruce will talk about how to focus on the invisible at the CGE Leadership and TechGov Summit. It's about focusing on what is under the water, figuratively. He will show how you can adapt and transform your own organization and provide different tools to do so.

Ep. 62 - Political Disruption in Canada07 Mar 201900:12:59

In this episode, Lori discusses the positive side of disruption, the value of managing and harnessing the energy. She delves into the upcoming election, the issues and challenges. There will be fresh faces, but will there be fresh ideas that can win an election?  The current political climate and the need to build citizen trust, our recent public sector survey and more!

All this on this episode of the Last Word with Lori Turnbull.

Ep. 61 - The spectrum of learning with digital, an interview with Robert Godbout, Director - Digital Academy at Canada School of Public Service26 Feb 201900:13:45

In this episode of CGE Radio, J. Richard Jones talks with Robert Godbout, Director - Digital Academy at Canada School of Public Service. During his career to date, Robert worked at the Treasury Board of Canada Secretariat, The Innovation, Science and Economic Development, and Statistics Canada.

We are excited to announce as well, that Mr. Godbout will be speaking at CGE Leadership and TechGov Summit, taking place in Ottawa on April 24-25.

In this episode, hear more about the Digital Academy, the challenges, the learnings and how it helps public servants. Mr. Godbout will speak at the CGE Leadership and TechGov Summit about the tools that public servants need to do their jobs, talent recruiting and how that is an integral part of digital transformation.

To hear more about this insightful topic, sign up to attend the CGE Leadership and TechGov Summit in Ottawa on April 24-25 by going to https://www.techgov.ca/.

Ep. 60 - The misuse of measurement and accountability in government17 Jan 201900:21:32

In his article, Gaming the System, How the misuse of data impedes innovation, Ken Miller, founder of the Change & Innovation Agency, a firm dedicated to increasing government's capacity to do more good, writes:

"Public sector has invested great hope and massive fortunes in the promises of performance management. From dashboards and scorecards to STAT systems and big data platforms, we've bought into the idea that "what gets measured gets done" and if we want better results, we need to hold people accountable for the achievement of measurable goals. But after all this time and investment, what have we really achieved? Has all of this measurement produced great insights and innovations? Has performance management increased engagement and overhauled performance?"

These are all great questions that give us lots to think on.

In this episode of CGE Radio, J. Richard Jones talks with Ken Miller and also Craig Szelestowski of Lean Agility Inc. about measurement and accountability in government. To learn more about this, you can hear directly from Ken as he will be presenting at the Lean Government Summit, which will be held at the Shaw Centre in Ottawa on Jan 24-25.

To register, go to http://leanagility.com/en/leangovernmentsummit_2019.

Ep. 59 - Superclusters: Unlocking business investment in research21 Dec 201800:07:31

We have been hearing quite a lot about superclusters. The Government of Canada is a big advocate of superclusters and has been working with Canadian businesses of all sizes to push the innovation agenda to transform our innovation ecosystem.

But what exactly is a supercluster and how will it benefit Canada?

In the show today, J. Richard Jones talks with Jason Hermitage, Vice President, Public Sector for Microsoft Canada about how superclusters are unlocking business investment in research by bringing like-minded companies together to create jobs of tomorrow. Learn more about Microsoft's involvement, the different superclusters in Canada and how it will benefit the economy and Canadians.

Intelligent Blueprints – Using Technology and Data to Manage Infrastructure Assets13 Jun 202400:16:35

Join host, J. Richard Jones for a follow-up interview with Jonathan Burbee, Director of Business Development, Canada for Gordian. Gordian is the industry leader in Building IntelligenceTM Solutions that help organizations successfully budget, build and maintain capital-intensive assets.

Jon's experience as a public sector executive and leader has primarily focused on real property management and construction. During his 23 years as a construction engineering officer in Canada's Armed Forces he led the facilities functions during international deployments to Kosovo and Afghanistan and domestically at several military bases and in support of the Vancouver Winter Olympic Games. The following eleven years as a public servant in the federal and provincial governments were in various roles as a senior portfolio executive. Most recently, he worked in a strategic capacity supporting the provincial government's response to the pandemic and natural disasters through digitally enabled multi-channel public-facing service delivery. Jon is a Designated Real Estate Professional (RI) with the Real Estate Institute of British Columbia and serves on the REIBC Board of Governors.

In this episode:

  • The core principles of asset management
  • The intersection with the objectives of capital planning
  • Managing lifecycle assets
  • balance the need for maintenance with the timing of capital replacements
  • Aligning asset management strategies with the broader strategic goals
  • And more!
Ep. 58 - Four major challenges in government19 Dec 201800:07:52

In this episode of CGE Radio, J. Richard Jones talks with Craig Szelestowski, President and Founder of Lean Agility Inc., a Lean government and transformation specialist with about 20 years of experience in implementing dramatic turnarounds in the Canadian government.

Hear about four major challenges in government from program delivery to measuring results, strategies to clear backlogs and transformation.

These issues will be addressed at the upcoming Lean Government Summit 2019, which will be held on January 24 and 25 at the Shaw Centre in Ottawa. The summit will bring together global public servants and thought leaders to share breakthroughs in delivering products and services through improved processes, innovation and energized people. It will feature a range of speakers and subject matter designed to address the top issues of current and aspiring Lean government practitioners.

To register or learn more about this event, go to http://leanagility.com/en/leangovernmentsummit_2019.

Ep. 58 - Your stress, imagined or real and how it affects you11 Dec 201800:23:38

In this episode, J. Richard Jones speaks with registered holistic nutritionist Shawn Nisbet about managing holiday stress, blood sugar levels and the effects of hormones. In addition, the announcement of a brand-new monthly radio show, Health Talk.

All this and more on this episode of CGE radio.

Ep. 57 - Leveraging AI for accessibility and inclusion in a digital world03 Dec 201800:12:54

Today the world is observing the International Day for Disabilities. In the show today, J. Richard Jones talks with Ricardo Wagner, accessibility lead at Microsoft Canada. 

Microsoft sees disability as a strength. It makes for a stronger company, and by growing and involving people with disabilities Microsoft is working at making better products that can help their customers to achieve their mission to empower every person and every organization on the planet to achieve more.   

With over one billion people with disabilities around the world, it has never been more important to ensure that we all reflect on diversity.   

Ricardo talks about how Microsoft is leveraging AI for accessibility and inclusion in a digital world.

Ep. 56 - Transportation, Infrastructure and Technology – Building Roads to Success29 Nov 201800:19:55

In this edition of CGE Radio, J. Richard Jones interviews Alex Miller, president of ESRI Canada. Tune in as they discuss the challenges faced by government in being able to transport effectively, avoid infrastructure bottlenecking and adapt technology to make implementation easier.

Ep. 55 - Voting and Elections: A Pertinent Issue22 Nov 201800:14:29

In addition to the CGE Radio show, Canadian Government Executive is pleased to announce our latest podcast: The Last Word, with Lori Turnbull. In this inaugural episode, CGE Radio host J. Richard Jones interviews Deputy Editor of Canadian Government Executive magazine and Dalhousie professor of political science Lori Turnbull in setting the stage for this new series.

In The Last Word, Lori Turnbull will air her viewpoint and opinion as they relate to federal, provincial and municipal governments in Canada.

Visit our website at https://canadiangovernmentexecutive.ca/

Interested in subscribing to our weekly newsletter? Click here.

Ep. 54 - The Government's Transformation Journey With GCWorkplace and how to Have Success in Digital Transformation05 Nov 201800:30:27

In this episode, J. Richard Jones explores the journey to digital success in government. He chats with Sonia Powell, Director General, Workplace Solutions, Real Property Branch, Public Services and Procurement Canada and Owen Taylor, National Public Sector Leader, PwC Canada. Hear about the government's current transformation journey with GCWorkplace, the challenges, the successes, and the employee experience. Learn more about how government can set itself up for success in digital transformation and what top technologies are currently disrupting government. All this and more on this week's episode of CGE Radio.

To learn more, visit https://www.pwc.com/ca/digitalgovernment

Visit our website at https://canadiangovernmentexecutive.ca/

Interested in subscribing to our weekly newsletter? Click here.

Enterprise Performance Management and the Demands for improved services | 05305 Oct 201800:15:03
Microsoft is transforming the way of delivering government services with AI | 05217 Sep 201800:14:18
Artificial Intelligence is creating a great stir across many industries today. AI itself has been around for decades, but in the last few years, we have seen a significant advancement of this technology. Many are concerned that it will take jobs away or ultimately harm the human race, while others are more supportive.   In the show today, J. Richard Jones talks with Jason Hermitage, Vice President, Public Sector for Microsoft Canada. Hear about the value of AI and what's the future is like for it, how data and cloud are converging to make AI possible, using AI to help those with disabilities, AI capabilities that Microsoft currently has that can assist a public servant or department to make their work easier, ethics and principles around AI, and Microsoft's investments in Canada for AI and Cloud.   About Jason Hermitage   As Vice President of Public Sector, Jason works with all levels of government to help them apply technology to enable strategic change to their business, cascading to better service delivery for (and on behalf of) Canadians.   Jason's Microsoft career started in 2002 and has taken him from Redmond, WA, to Fort Lauderdale, FL, to Paris, France before returning to his home in Canada. His work spans from leading the marketing initiatives of Microsoft's $3B+ Server business to growing the Latin American server business by double digits and serving as the Chief-of-Staff to the President of Microsoft International where he visited 25+ countries each year.   Outside of work, Jason and his wife have three children and he enjoys golf, racquet sports, cooking, and travelling the world with his family.

ABOUT MICROSOFT CANADA
Established in 1985, Microsoft Canada Inc. is the Canadian subsidiary of Microsoft Corporation (Nasdaq "MSFT") the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft Canada provides nationwide sales, marketing, consulting and local support services in both French and English. For more information on Microsoft Canada, please visit www.microsoft.ca.

The right source for IT consultancy, Cloud adoption| 05129 Aug 201800:14:49

 

Cloud technology is a game changer! Successful implementation in both the private sector and public sector is a vital component to business strategy.

In this episode of WRLWND radio, guest host J. Richard Jones chats with Jonathan Spinks, CEO from Sourced Group. Tune in, as they explore the challenges of cloud adaptation, security, the future of cloud and more! For this critical topic and more, listen to this episode of CGE radio.

Learn more by visiting:

https://www.sourcedgroup.com/ https://www.linkedin.com/in/jonspinks/ https://www.linkedin.com/in/jrichardjones/

 

This Episode Brought To You By:

Chartered Professional Accountants of Canada is one of the largest national accounting organizations in the world, representing more than 210,000 members. 

Advance your career in the public sector by attending CPA Canada's Public Sector Conference from October 22-23 in Ottawa or attend virtually.

Learn more at cpacanada.ca/PSC

Northern Leadership Perspectives: an interview with Dr Joe Dragon | 05001 Aug 201800:29:41

Wildlife Biologist, professional hockey player and public servant, born and raised in a small First Nations Community in the NorthWest Territories, Joe Dragon has returned home as the NWTs Deputy Minister of Environment and Natural Resources. He joins CGE Editor in Chief George Ross to share his leadership perspectives. 

 

This Episode Brought To You By:

Chartered Professional Accountants of Canada is one of the largest national accounting organizations in the world, representing more than 210,000 members. 

Advance your career in the public sector by attending CPA Canada's Public Sector Conference from October 22-23 in Ottawa or attend virtually.

Learn more at cpacanada.ca/PSC

End Times and New Times18 Apr 202400:29:35

On the latest episode of CGE Radio J. Richard Jones welcomes Lori Turnbull, Professor at Dalhousie University and Deputy Editor at Canadian Government Executive along with Michael Wernick who holds the Jarislowsky Chair in Public Sector Management at the University of Ottawa, and is also the former Clerk of the Privy Council. He is uniquely suited to comment on the role of the public service during a time of government transition. Canada does transfers of power very well, largely because the permanent public service provides stability while the political government either changes hands or, in the event of a return of the incumbent, recalibrates after an election. In conversation with Lori Turnbull, he delves into this critical issue.

The Future of Digital Government Is Here, with Jeff Smith | 04910 Jul 201800:22:55

Digital government transformation is a massive opportunity. Advanced technologies allow Governments to create potential value across departments and agencies. Apps are becoming the common preference for many citizens. A change toward catering to citizen's needs through online and mobile applications.

On today's show, J. Richard Jones interviews Jeff Smith. Jeff is COO, Global Advisory, Infrastructure, and Healthcare at KPMG. They discuss who is doing it well, and what Canada can do to really become a global leader in digital governance transformation.

Ethics Rules: Confusion, and Taking Responsibility w/ Lori Turnbull | 04803 Jul 201800:15:41

On today's show, J. Richard Jones sits down for a chat about Ethics Rules and their ramifications with Lori Turnbull, Associate Professor in the Department of Political Science at Dalhousie University. Accountability, and responsibility is a shared responsibility in political ethics. One that trickles down from the top and requires continual updating.   

Lori joined the Department of Political Science as a faculty member in July of 2005. She teaches courses in introductory politics, Canadian parliamentary government and pressure politics. Her major areas of research are Canadian parliamentary governance, political ethics, elections, electoral systems, and public engagement.

Leadership in Satellite Communications | 04707 May 201800:22:08

In this episode of Canadian Government Executive Radio, J. Richard Jones speaks with Brent Perrot, President of Hunter Communications. They discuss the recent contract awarded to Hunter Communications by CBC radio to provide Satellite Space Segment Services and their recipe for success, how technology is tackling the challenges of satellite communications and the future of satellite communications  All this and more on this episode of Canadian Government Executive radio.

Deliverology with Craig Szelestowski & Health Tips for the Long Weekend19 Apr 201800:19:46

In this episode of CGE Radio, Craig Szelestowski from Lean Agility delivers the goods on deliverology.
Canadian Government Executive provides updates on their June 7th event. And Shawn Nisbet provides helpful health tips on how to enjoy the long weekend.

Human & Social Services, Canada and the World | 4521 Mar 201800:21:43
Human and social services affect us all. In this episode, J. Richard Jones sits down with Martin Joyce, KPMG's national sector leader for human and social services. They discuss the challenges and the vital role that they play in helping to improve economic and social well-being and the announcement of a new report that will shed much-needed light on the issues that need to be addressed. Learn about the international challenges, lessons learned and the issues that affect Canadian social services.   All this and more on this episode of CGE radio.   To find articles on this topic authored by Martin, click here:  https://home.kpmg.com/ca/en/home/industries/government-public-sector/human-social-services.html
Apolitical Part Deux | 04416 Mar 201800:13:22

In this episode, J. Richard Jones continues his discussion with the Apolitical co-founders, Robyn Scott and Lisa Witter. They discuss international women's day and what it means from around the world. Canada from an Apolitical perspective and the announcement of the first, Canadian Government Executive Game changer!  All this and more on this episode of CGE radio.

An Apolitical perspective, interview with Robyn Scott | 04327 Feb 201800:12:20

In this episode, J. Richard Jones, publisher of Canadian Government Executive announces a new partnership that will provide readers and listeners with vital news and information from around the world. He interviews co-founder of Apolitical, Robyn Scott, about her organization and its mandate. Hear Robyn's perspective from around the world as well as her views on top issues that affect Canadian public sector and more.

For more on Apolitical: https://apolitical.co/

042 | Evaluation - Systematically gathering information. With Marcello Sukhdeo & Harry Cummings, President CES08 Feb 201800:13:21

Evaluation - the systematic gathering of information. An interview with the President, Canadian Evaluation Society In this episode, Marcello Sukhdeo talks with Harry Cummings, President of the Canadian Evaluation Society on evaluation. Hear about the evaluation, who can be evaluators, why evaluate, why it is special and needed, challenges and the future for evaluation.

This episode is brought to you by Lean Agility.

ABOUT LEAN AGILITY

Lean Agility is obsessed with making Lean practical and achievable for government. They combine Lean thinking and proprietary tools developed over 23 years implementing Lean in the public sector and apply it to teach public servants how to eliminate backlogs, find capacity, improve quality and deliver products/services faster. To learn more about evaluation and to download guides, go here.

Thanks for joining us on CGE Radio.

041 | Is your department implementing Lean strategies effectively? Interview with Craig Szelestowski17 Jan 201800:13:34

For more information on the Canadian Lean Government Summit, visit: http://leanagility.com/en/leangovernmentsummit_2018

Use the promo code CGE for a discount!

The Lean Agility Mission:

"Equipping government organizations with Lean know-how so they can do their work faster, better and more efficiently by improving processes and engaging their people."

http://leanagility.com/

 

040 | An interview with Alex Miller, President of ESRI Canada11 Jan 201800:13:05
Technology in Language Training13 Mar 202400:15:42

This week J. Richard Jones welcomes Jeremy Frohlich, COO of LRDG to CGE Radio. Jeremy is a proud girl-dad embracing the opportunities and challenges in his new role at the family business, a legacy started by his father in 2002. LRDG is a fast-growing company in an evolving industry which he is finding to be quite a balancing act.

In 2004, LRDG developed a proprietary Learning Management System (LMS) and Learning Curriculum which would lead the Canadian education technology company to serve as the foremost e-learning provider to the Canadian Government. The company specializes in offering comprehensive English and French testing and training solutions.

Since then, the company has garnered a reputation for excellence, securing numerous supply arrangements and standing offers within the government sector. Notably, in 2023, the company achieved a significant milestone by being awarded the National Master Standing Offer, becoming the sole recipient in the field of virtual language training. This esteemed recognition underscores the company's commitment to innovation and its pivotal role in advancing educational technology nationwide.

In this episode:

  • The 20-year history of LRDG
  • Why not all E-Learning is the same.
  • How LRDG weathered the pandemic.
  • The challenges of being a government supplier.
  • What is digital accessibility?
  • How major an accomplishment is the National Master Standing Offer
  • And more.
039 | Digital Transformation is an international affair28 Dec 201700:22:23

In this episode, CGE radio show host J. Richard Jones speaks with a renowned international expert on digital government, Dr. Julia Glidden, General Manager, Global Government Industry, IBM Corporation. In this insightful interview, hear why digital transformation is such a passion of Dr. Glidden's. Learn about lessons learned from governments around the world who have successfully implemented digital transformation strategies and how does Canada rank. How different is it in defining a roadmap for digital transformation for a country like India as compared to Canada and what you can expect to hear from Dr. Glidden at TechGov 2018?

038 | Complex Leadership - An Executive Masters program for public sector executives w/ Jocelyn Turgeon10 Nov 201700:13:51

Successful delivery of complex projects is at the core of being an effective executive in public sector service. 

Today we talk with Jocelyn Turgeon, the Director of the Masters Degree, Complex Leadership Program at Telfer, University of Ottawa.

037 | Government agencies should look to the cloud to beef-up security03 Oct 201700:17:46
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