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Business & Beyond

Boston Consulting Group BCG

Business & Entrepreneuriat

Fréquence : 1 épisode/23j. Total Éps: 10

Join Sanjay Chari, Managing Director and Partner at BCG Australia & New Zealand, to dive into how today’s decision-makers navigate pressure, build trust, and turn ideas into action. From boardrooms to startups, topics span leadership habits, purpose, AI in banking, retail media, loyalty and personalisation, and the art of execution. Expect practical insights, honest stories, and clear takeaways you can apply in your own work - minus the jargon.

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How AI Turns Teams into Transformation Engines | Caryn Katsikogianis (Former CPO, Woolworths)

Épisode 9

jeudi 18 juin 2026 • Durée 30:47

In this episode of Business & Beyond, Sanjay Chari sits down with Caryn Katsikogianis, former Chief People Officer at Woolworths, for a conversation on leadership, culture, and the future of work.

Drawing on her decades-long career in people leadership, Caryn reflects on what it takes to build trust, lead with purpose, and navigate change in complex organisations.

The conversation also explores how AI is reshaping the way work gets done — and why the next wave of transformation will depend not just on technology, but on the teams closest to the work.

Chapter markers:

00:00 Introducing Caryn Katsikogianis

04:24 Leading through challenge and what great leadership lookslike in a crisis

09:14 Can empathy and connection be learned?

10:32 Calling out poor leadership and finding courage

13:48 How business culture has changed

15:40 Why AI is fundamentally changing work

18:47 Building AI confidence across teams

20:58 Why AI needs to start with strategy

22:51 From top-down change to team-led transformation

23:51 Balancing AI speed, risk and governance

24:45 How successful organisations will scale AI

25:40 What AI means for talent and future skills

27:10 Why Caryn is optimistic about the future of work

28:09 Caryn’s next chapter

29:18 Advice for the next generation

30:19 Final reflections

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Why Global Growth Is Not A Copy-Paste Exercise | Nisha Karna (Co-Founder & Strategic Advisor, GLOWPATH)

Épisode 8

jeudi 28 mai 2026 • Durée 45:23

In this episode, Sanjay sits down with Nisha Karna to explore what it really takes to scale brands across markets.

From her early career at BCG to roles in global beauty like Frank Body and Estee Lauder, Amazon-first businesses and now as co-founder of GLOWPATH, Nisha has seen firsthand why international expansion requires more than replicating what worked at home.

The conversation also covers Nisha’s career journey from consulting to operating, what she learned building brands in the US, the role of Amazon in reshaping retail, how AI is changing the brand playbook, and how she is navigating entrepreneurship and family life.

Topics covered:

Differences between the Australian and US markets
The importance of understanding local customers, channels and operating models
Why founders need to be clear on the problem they are solving before pursuing growth offshore.

Chapter markers:

00:00 — Introducing Nisha Karna

01:28 — Early lessons in retail, pricing and customers

04:34 — Finding her way into BCG

06:52 — Moving to New York and joining global beauty

11:02 — From business school plans to a startup opportunity

12:22 — Why international expansion is not copy-paste

15:40 — Building a brand in the US from the ground up

16:59 — The underestimated challenge of hiring the right team

20:06 — Why focus matters in brand building

21:39 — Understanding Amazon-first brands and marketplace growth

29:12 — How Amazon can level the playing field for challenger brands

33:09 — Returning to Australia and launching GLOWPATH

What Changes When You Lead at Scale | Mike Schneider (Managing Director, Bunnings Group)

Épisode 7

jeudi 23 avril 2026 • Durée 01:15:58

In this episode of Business & Beyond, Bunnings Managing Director Mike Schneider shares what it really takes to lead at scale — and why the best leaders leave ego at the door.

From a modest upbringing in Sydney to leading one of Australia’s most trusted brands,Mike reflects on the experiences that shaped his leadership philosophy — including moments of failure, tough decisions, and the pressure of leading through uncertainty.

Topics covered:

Why great leaders focus on the work, not the title
How to build high-performing teams grounded in trust and accountability
Lessons from Bunnings’ most challenging periods — and what they revealed
Why culture is a long-term advantage (and easy to get wrong)
Practical advice for the next generation of leaders

BCG maintains a professional relationship with the company represented by this episode’s guest.

Chapter markers:

00:00:00 Resilience, Setbacks and Fresh Starts

00:01:19 Upbringing, Family and Early Adversity

00:06:43 Leadership Philosophy and Tough Conversations

00:10:39 Humble Starts in Retail and Finding Direction

00:18:47 From Retail to Banking and Finding the Calling

00:28:50 Joining Bunnings and Cultural Alignment

00:32:24 Becoming CEO During Major Change

00:37:04 Bunnings UK Lessons and Personal Resilience

00:41:52 How Bunnings Wins on People

00:44:13 Growth Through Categories and Curiosity

00:46:30 Digital Strategy Before COVID

00:50:24 Culture, Innovation and Brand Trust

You Don’t Need to Understand Everything About AI - Here’s What Matters | Rohin Wood (BCG X ANZ Lead, and Managing Director & Partner BCG)

Épisode 6

dimanche 22 mars 2026 • Durée 39:35

AI is already writing code. The question is no longer what it can do, but how organisations use it.

In this episode of Business & Beyond, Rohin Wood (Managing Director & Partner, BCG X ANZ) shares a practical view on what’s changing, what’s working, and where most organisations are getting stuck.

As execution becomes easier, the real challenge shifts to framing problems, redesigning workflows, and applying judgement.

They explore:

Why many AI initiatives stall at the pilot stage
How to move from use cases to transformation
The rise of agentic systems and what they mean for business
Where organisations are already seeing real value

Links:

Scheduling the World’s Largest Fully-Owned and Integrated Iron Ore Supply Chain with Rio Tinto:

https://www.bcg.com/x/mark-your-moment/how-an-iron-ore-producer-modernized-mining-operations-with-ai

AI Radar Report: https://www.bcg.com/publications/2026/as-ai-investments-surge-ceos-take-the-lead

Rohin's PhD Thesis: https://digital.library.adelaide.edu.au/dspace/bitstream/2440/59390/8/02chapters1-4.pdf

Chapter markers:

0:00 – Abstraction and Leadership in AI

1:18 – From PhD to BCG X

What Great CEOs Do Differently Today | Rich Lesser (Global Chair, BCG)

Épisode 5

lundi 2 mars 2026 • Durée 28:29

Richard Lesser reflects on leading BCG through a decade of disruption that saw the firm triple revenues while expanding into digital, advanced analytics and AI.

He shares why CEOs must balance short-term earnings with long-term vitality, why engagement with governments has shifted from optional to essential, and why complacency is the real threat in an era defined by generative AI, geopolitical tension and declining institutional trust. For Rich, the defining leadership advantage was not prior expertise, but the capacity to learn faster than the world was changing.

In this episode, Rich also discusses:

How BCG invested early in digital and AI before the generative AI inflection point
The firm’s expansion into climate and sustainability advisory
The rapid scaling of private capital into a multibillion-dollar platform
What the Edelman Trust Barometer signals for CEOs
Whether consulting remains relevant in the age of AI

Chapter Markers:

00:00:00 – The Leadership Lesson He Didn’t See Coming

00:00:50 – Richard Lesser’s 40-Year BCG Journey

00:01:57 – Leading in an Age of Disruption: What’s Changed

00:03:03 – Balancing Short-Term Performance and Long-Term Vitality

00:04:13 – Why CEOs Must Become Learners, Not Just Experts

00:05:00 – The CEO as Statesman: Trust, Government and Polarisation

00:07:26 – Scaling BCG: Digital, AI and Strategic Inflection Points

00:09:32 – Climate, Sustainability and Private Capital Expansion

00:11:26 – Stepping Into the CEO Role: Responsibility and TeamBuilding

00:14:27 – Building Trust Through Authentic Leadership

A Tale of Four Davos: Insights From a Week With World Leaders | Rich Lesser (Global Chairman, BCG)

Épisode 4

jeudi 5 février 2026 • Durée 45:50

In this episode of Business & Beyond, Sanjay Chari sits down with Rich Lesser, Global Chairman of BCG and former CEO, immediately following a week at the World Economic Forum in Davos.

Rich reflects on why this year felt fundamentally different, describing it as “a tale of four Davos” - four conversations unfolding at once. Leaders were debating the global economic outlook with cautious optimism, shifting the AI discussion from hype to value at scale, grappling with rising geopolitical tension, and continuing quieter but determined work on climate and sustainability.

The conversation explores what a difficult decade has taught business leaders about resilience, how AI is moving from experimentation to real-world impact, what growing geopolitical fragmentation means for companies operating globally, and why climate action is increasingly driven by business fundamentals rather than public rhetoric.

Chapter markers

00:00 Welcome & reflections after Davos
01:18 A tale of four Davos explained
04:20 Davos on the ground: the economic outlook
06:42 Global perspectives
08:48 How institutions and businesses build resilience
14:44 Davos in the cloud: AI moves from hype to value
19:43 Why CEOs are taking ownership of AI
22:44 Managing risks as the AI agenda scales
25:21 Davos to the north: geopolitics & trade tensions
30:59 Navigating uncertainty in a fragmented world
34:32 Davos underground: climate beyond the headlines
36:57 The green economy as a growth opportunity
44:02 Final reflections: optimism in a decade of change

Resources:

Read Rich's article on A Tale of Four Davos here: https://on.bcg.com/4ryqZD8

Leadership Lessons That Only Experience Teaches | John Gualtieri (Managing Director, Officeworks Australia)

Épisode 3

lundi 19 janvier 2026 • Durée 42:03

In this episode of Business & Beyond, Sanjay Chari speaks with John Gualtieri, Managing Director of Officeworks Australia, about leadership, authenticity, and navigating change at scale.

John shares reflections from a long career in retail, from his early days on the shop floor to leading major transformations. He shares lessons shaped over time — often learned by getting things wrong first — and how those experiences influenced the way he leads today.

The conversation explores

why simplifying choices builds trust
the importance of genuinely listening to frontline teams and acting on what you hear
how leaders can stay effective even when they don’t have all the answers

A thoughtful discussion on leadership shaped by experience, and what really matters over the long run.

BCG maintains a professional relationship with the company represented by this episode’s guest.

Chapters:

00:00 Why diversity of thought really matters

00:26 Introducing John Gualtieri

01:00 Growing up, family, and early influences

04:31 First steps into retail

06:46 Early leadership roles and career choices

11:56 Joining Kmart and the journey of transformation

14:23 Simplifying complexity to rebuild customer trust

19:13 Big decisions and the Kmart turnaround

20:05 Leadership lessons: the power of listening

26:43 Throwing out the script during COVID

28:31 Leading Officeworks today

30:08 The pace of change in modern retail

Convenience Redefined | Fiona Hayes (CEO & MD, 7-Eleven Australia)

Épisode 2

vendredi 12 décembre 2025 • Durée 01:02:21

In this episode of BCG Business & Beyond, Sanjay Chari sits down with Fiona Hayes, CEO and MD of 7-Eleven Australia, to unpack how one of the country’s most recognisable convenience brands is reinventing itself. Fiona discusses the shift from fuel-led missions to a food and beverage-led offer, why supermarkets and convenience retailers are converging, and how 7-Eleven is reshaping customer perception through store upgrades, product innovation and its new “Anytime is 7-Eleven time” brand platform.

She shares practical examples of what customers are demanding today, the rise of delivery as a core channel, and how Gen Z trends are reshaping drinks and snacking. Fiona also dives into AI use cases already live in stores, including automated stock ordering and agentic AI tools that support 8000 frontline team members.

Finally, she opens up about her 30-year career from call centres to the CEO role, how she stays energised at 5:30 am training sessions, and the leadership habits that help her build resilient teams and navigate major transformation.

BCG maintains a professional relationship with the company represented by today’s guest.

Chapters:

00:34 - Introducing Fiona Hayes and the modern 7-Eleven

02:09 - How convenience has evolved in Australia

04:03 - Intensifying competition and sector convergence

05:31 - What today’s ANZ customers expect

07:08 - Inside 7-Eleven’s purpose, ambition and growth strategy

10:01 - Food and beverage as the future of convenience

12:08 - Changing customer perception of 7-Eleven

15:49 - Product innovation, testing and global inspirations

20:11 - Localisation, franchisees and store-level agility

23:46 - Digital engagement, loyalty and the rise of delivery

27:34 - Partnerships, people and the success ecosystem

Leading Under Pressure | Grant McCabe (Managing Partner, BCG Australia & New Zealand)

Épisode 1

vendredi 28 novembre 2025 • Durée 54:02

What does leadership look like when the playbook doesn’t exist?

In our first episode, Grant McCabe, Managing Partner of BCG ANZ, joins Sanjay Chari to talk about leading through uncertainty, building trust, and staying grounded under pressure.

They explore habits that sustain focus and resilience, the evolving role of AI in business, and what it really means to lead with both clarity and care.

Chapters:

00:00 - 02:39 Introducing Grant McCabe

02:40 - 04:14 Why This Podcast Exists

04:15 - 10:09 What CEOs Are Talking About

10:10 - 14:19 Productivity & Growth Challenges

14:20 - 25:59 The Rise of AI in Australia

26:00 - 28:04 Will AI Replace Consultants?

28:05 - 32:59 Grant's Leadership Journey

33:00 - 37:59 Leading High Performing Teams

38:00 - 40:11 Sustainable High Performance at Work

40:12 - 44:49 Lessons from Geelong Football Club

44:50 - 45:44 How Grant Uses AI to Aid His Life

45:45 - 49:30 Personal Productivity & How You Can Turn Up to Your Job Sustainably

49:31 - 50:57 Advice for Leaders in 2026

50:58 - 53:09 Advice for Early-Career Talent in 2026

53:10 - 54:02 Closing Reflections

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Introducing: Business & Beyond by BCG Australia & New Zealand

mercredi 26 novembre 2025 • Durée 00:54

Hosted by Sanjay Chari, Managing Director and Partner at BCG Australia & New Zealand, each episode dives into how today’s decision-makers navigate pressure, build trust, and turn ideas into action.

From boardrooms to startups, topics span leadership habits, purpose, AI in banking, retail media, loyalty and personalisation, and the art of execution.

Expect practical insights, honest stories, and clear takeaways you can apply in your own work — minus the jargon.

Lire plusRéduire

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Business & Beyond – Détails, épisodes et analyse

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