Explorez tous les épisodes du podcast Brave UX with Brendan Jarvis 🇺🇦
| Titre | Date | Durée | |
|---|---|---|---|
| Brendan Jarvis - Saying Goodbye to Brave UX | 28 Oct 2025 | 00:03:29 | |
After 5 years and 171 episodes, Brave UX is coming to a close. In this final monologue, Brendan Jarvis reflects on how the podcast began, what it became, and what he learned along the way. From uncertain beginnings during a global pandemic to becoming a globally recognised platform for thoughtful, human-centred conversations—this is a farewell, but not a goodbye. ✅ Why Brave UX began ✅ What it became ✅ How it helped Brendan grow ✅ What’s next ⏱️ Episode Chapters: 00:12 – Brave UX Ends 00:19 – Pandemic Start 01:04 – Growth & Friendships 01:15 – Talks & Recognition 01:45 – Memorable Moments 01:59 – Thanks to Editors 02:12 – Closing Chapter 02:44 – What’s Next 🎧 Explore the full archive: https://thespaceinbetween.co.nz/brave-ux-podcast 💬 Connect with Brendan: https://www.linkedin.com/in/brendandjarvis/ | |||
| Wolfgang Bremer - Trust, Teams, and Tangible Impact | 14 Oct 2025 | 01:08:16 | |
Wolfgang Bremer shares a candid look at design leadership, the weight of trust, and why real impact goes far beyond pixels 🚀 — revealing how humility and humanity shape design at scale 🌍. ====== Episode Chapters: 00:00 – Learning Patience Through Fatherhood 00:30 – Welcome and Introduction 02:10 – Early Design Projects and Bootleg CD Covers 05:30 – How Parenthood Changed His Communication and Leadership 10:00 – The Importance of Explaining “Why” at Home and Work 13:44 – Families, Work, and Where We Spend Our Energy 19:00 – Why Trust Should Be the Default in Teams 22:30 – Building Connection and Trust Through One-on-Ones 28:30 – Structured vs. Unstructured Approaches to One-on-Ones 36:00 – Knowing When to Lean In and When to Step Back 43:00 – Leadership as Asking Better Questions 46:20 – Leadership Compared to Doing the Dishes 53:00 – Designing the Environment for Teams to Thrive 58:00 – Overcoming Misconceptions About Design’s Role 1:01:22 – Lessons From a Career in Global Design Leadership 1:06:21 – Closing Reflections and Where to Find Wolfgang ====== Who is Wolfgang Bremer? Wolfgang Bremer is a seasoned design leader whose career spans mobile, enterprise, and automotive design 🚗. He was recently the Vice President of Design at Elli, a Volkswagen Group brand focused on electric mobility, where he grew a cross-functional team and embedded design into business strategy. He has: ✅ Led global design teams at Volkswagen, SAP, and HERE Technologies ✅ Designed early mobile experiences at Nokia ✅ Spoken at conferences across Europe, North America, and Asia ✅ Advocated for people-first design and building trust at scale ✅ Believes leadership is sometimes… like doing the dishes ====== Find Wolfgang Bremer here: LinkedIn → https://www.linkedin.com/in/wolfgangbremer/ Website → https://bremer.co/ ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Aryn Korpalski - Keeping Research Human | 30 Sep 2025 | 01:13:32 | |
Aryn Korpalski reminds us that research is as much about human connection 🤝 as it is about data—and why hospitality, curiosity, and thoughtful service are the real secrets to impactful insights 🎯. ====== Episode Chapters: 00:00 – Why In-Person Magic Can’t Be Replicated Virtually 00:30 – Welcome and Introduction 02:00 – Meet Aryn Korpalski 03:06 – Musical Theatre, Sports, and Finding Confidence in Rugby 10:00 – Growing Up in Denver and Becoming a Chicagoan 14:42 – Curiosity, Hospitality, and the Work of Fieldwork 18:20 – Complex Briefs and Protecting Participant Trust 22:55 – Global Research and Partnering with Competitors 27:30 – Preparing for the Next Thing: AI and Data Quality 35:11 – Baking Accessibility Into Every Project 40:30 – Making Research Emotionally Accessible 44:01 – Beyond Insights: Community and Connection 47:23 – The Power of Observation Rooms 51:30 – Gathering Intentionally and Leadership Energy 56:00 – Why Making “Yes” Matter Builds Trust 1:09:05 – Closing Reflections and Where to Find Aryn ====== Who is Aryn Korpalski? Aryn is the Senior Vice President of Corporate Services at Fieldwork, a company trusted worldwide for in-person research facilities, digital capabilities, and global recruitment services. She has: ✅ Led Fieldwork’s corporate operations and strategic client partnerships ✅ Managed research projects across diverse industries and cultures ✅ Advocated for participant-first experiences and inclusive research practices ✅ Embraced hospitality as a guiding principle in research operations ====== Find Aryn Korpalski here: LinkedIn → https://www.linkedin.com/in/arynkorpalski/ Fieldwork → https://www.fieldwork.com/ ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Changying (Z) Zheng - Connecting Teams Through Ops | 16 Sep 2025 | 01:14:29 | |
Changying (Z) Zheng brings calm thinking to DesignOps — showing how clarity, storytelling, and ruthless prioritisation help design teams thrive .
======
Episode Chapters:
00:00 – Why Design Needs to Prove Its Value
00:30 – Welcome and Introduction
02:30 – From Graphic Design to Design Ops Leadership
05:40 – Running a Dairy-Free Dessert Business and Learning Calm Leadership
10:00 – Leading Without Drama and Seeing Multiple Perspectives
13:00 – Design Ops as Service Design for Design Teams
16:00 – Storytelling, Outcomes, and Speaking the Language of Business
18:45 – Earning and Keeping a Seat at the Table
21:00 – Moving from Ticket Taking to Strategic Design Work
26:00 – Saying No Kindly and Introducing Office Hours
32:00 – People, Process, and Platform as Core Pillars
36:00 – Becoming the Connective Tissue Across Orgs
42:00 – Growing Into Product Ops at Cloudflare
55:00 – Communication as the Connective Tissue of Ops
1:10:00 – A Two-by-Two Framework for Career Development
======
Who is Changying (Z) Zheng?
Changying (Z) Zheng is a Director of Product Operations at Cloudflare, where she’s scaled the operational backbone of one of the internet’s most recognisable infrastructure companies .
She has:
Started as a team of one and built thriving design and research operations
Worked in agencies, higher education, and at companies like Akamai, VMware, and Nasdaq
Founded and ran her own retail business
Delivered talks at The DevOps Conference and DesignOps Summit, shaping how people understand DesignOps in technical environments
======
Find Changying (Z) Zheng here:
LinkedIn → https://www.linkedin.com/in/changyingz/
Website → https://www.changyingart.com/
====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Jake Burghardt - Stop Wasting Research | 02 Sep 2025 | 01:05:39 | |
Jake Burghardt explores why so much research goes unused , why timing matters more than tools , and how to transform insights into real impact for teams and strategy .
======
Episode Chapters:
00:00 – Why Careers Shouldn’t Hinge on One Team
00:30 – Welcome and Introduction
01:27 – Jake’s Work at Amazon and the Intersection of Ops
03:00 – Early Days: Patents, Psychology, and Consulting Work
05:46 – Becoming a Generalist Across Disciplines
08:05 – The Rise of Research, Design, and Product Ops
10:12 – Writing Stop Wasting Research and the Story Behind the Title
13:45 – Timing Research to Influence Planning Cycles
16:52 – Who Can Reduce Research Waste in Large Orgs?
21:14 – Root Causes of Research Waste: Preparation, Motivation, Integration
27:09 – The Challenge of Prioritising Insights
31:30 – What Competitors Would Pay to Know You Forgot
36:32 – Tools, Repositories, and Making Insights Stick
42:00 – Practical Ways to Promote Overlooked Insights
1:03:00 – Closing Reflections and Where to Find Jake
======
Who is Jake Burghardt?
Jake Burghardt is a veteran of the research, product, and design worlds, helping organisations close the gap between what they know and what they act on. His upcoming book, *Stop Wasting Research*, offers a new framework for turning insights into action.
======
Find Jake Burghardt here:
LinkedIn → https://www.linkedin.com/in/jakeburghardt/
Blog → https://medium.com/integrating-research
Newsletter → https://www.integratingresearch.com/newsletter
Book: Stop Wasting Research → https://www.integratingresearch.com/#book
======
Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Ehab Bandar - Designing a Life of Creative Freedom | 19 Aug 2025 | 01:08:37 | |
Ehab Bandar shares why creative freedom, curiosity, and human connection matter more than ever in design — exploring how resilience, adaptability, and gratitude shape a lasting career in UX .
======
Episode Chapters:
00:00 – Designing with First Principles in Mind
00:45 – Welcome and Introduction
02:10 – Meet Ehab Bandar
04:20 – From Architecture to Design Strategy
07:05 – Founding Big Tomorrow and Its Mission
10:40 – Learning from Corporate Clients and Early Struggles
14:00 – Why Culture Shapes Every Design Decision
17:45 – Balancing Human Needs and Business Demands
22:18 – The Role of Design in Tackling Climate Change
27:00 – Shifting From Growth at All Costs to Responsible Growth
31:42 – Why Designers Must Think Like Futurists
36:15 – Systemic Design and the Power of Long-Term Thinking
41:00 – Teaching Organizations to See the Bigger Picture
46:20 – Why Leadership Needs a Broader Design Lens
52:05 – Building Resilience in Times of Uncertainty
57:30 – Closing Reflections and Where to Find Ehab
======
Who is Ehab Bandar?
Ehab Bandar is a seasoned UX design leader and independent consultant whose career spans fintech, real estate, hospitality, and beyond .
He has:
Led design teams for clients like Airbnb and Charles Schwab
Founded Bigtable, a design and innovation consulting firm
Shared insights through *The Experience Architect* newsletter
Taught graduate design courses at the Academy of Art University
======
Find Ehab Bandar here:
LinkedIn → https://www.linkedin.com/in/ehabbandar/
Bigtable → https://bigtable.co/
Website → https://www.ehabbandar.com/
Substack → https://ehabbandar.substack.com/
====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Chetana Deorah - From Silicon Valley to Soulful Design | 05 Aug 2025 | 01:12:54 | |
Chetana Deorah explores what it means to step off the career treadmill , rediscover creativity beyond metrics , and build a life rooted in connection, community, and courage —sharing why the most meaningful design often begins within .
======
Episode Chapters:
00:00 – Growing Up in a Sheltered Business Family
00:30 – Welcome and Introduction
02:11 – Meet Chetana Deorah
03:24 – Opening with a Poem by Sri Aurobindo
04:30 – Leaving Silicon Valley and Returning to India
07:30 – Life and Purpose in Auroville
12:00 – Yoga as Union, Not Just Asana
13:34 – Leaving India to Resist Cultural Norms
17:38 – The Marriage Path She Refused
20:16 – Her Father’s Rebellious Influence and Strength
25:00 – Seeing India Change While Living Abroad
29:00 – Asking: “Is There Another Ladder to Climb?”
33:01 – From Busyness to Learning How to Do Nothing
42:54 – Creativity and Community Projects in Auroville
50:00 – Rethinking Money, Growth, and Human Unity
57:30 – Lessons From Silicon Valley on Bravery and Growth
======
Who is Chetana Deorah?
Chetana Deorah is a seasoned design leader, educator, and community builder whose career bridges tech, creativity, and social impact .
She has:
Led product design at Netflix, Scribd, Yahoo, Pivotal Labs, and Pentagram
Shaped global digital experiences for hundreds of millions of users
Founded community projects in India focused on art, sustainability, and human connection
Chosen a new path outside Silicon Valley to explore soulful, human-centered design
======
Find Chetana Deorah here:
LinkedIn: https://www.linkedin.com/in/chetanadeorah/
====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Thomas Girard – Finding Creativity in Unexpected Places | 22 Jul 2025 | 01:01:47 | |
Thomas Girard brings a thoughtful lens to design, creativity, and resilience 🌍 — sharing why processes matter 🧠, and how the quiet work of reflection can shape the future of design 🚀. ====== Episode Chapters: 00:00 – Why Design’s Processes Still Matter 00:30 – Welcome and Introduction 02:09 – Meet Thomas Girard 04:19 – Family Legacy, Photography, and Airports as “Non-Places” 07:33 – Cultural Similarities and Craving the Familiar 11:38 – Cities That Shaped Thomas’s Design Perspective 12:24 – Preparing for and Delivering a Two-Minute TED Talk 17:04 – Listening to Yourself While Public Speaking 19:00 – Overcoming Stage Fright and Speaking as an Introvert 21:30 – Breaking Out of the Design Echo Chamber 23:03 – The Strengths and Future of Design Education 27:00 – Pairing Design and AI Without Losing the Human Lens 33:07 – Low-Fidelity Prototyping Through Conversation 35:00 – Launching and Growing the Unique Ways Podcast 50:24 – Life or Death Typography and Teaching Students to See Type 57:30 – What Designers Must Not Lose as the Field Evolves ====== Who is Thomas Girard? Thomas Girard is a design educator, writer, and speaker whose work bridges creativity, innovation, and resilience 🌍. He has: ✅ Delivered keynotes at UXIndia and Sorbonne University ✅ Earned multiple Emerging Scholar awards for his contributions to design ✅ Authored the memoir Son of Greg Girard ✅ Built UNIQUEWAYS, a podcast uncovering different perspectives on success and creativity ====== Find Thomas Girard here: LinkedIn: https://www.linkedin.com/in/onthomas/ Podcast: https://uniqueways.ca ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Theresa Neil – Designing Healthcare That Actually Cares | 08 Jul 2025 | 01:09:25 | |
Theresa Neil is reshaping the future of healthcare 🚀, challenging outdated systems 🧠, and championing women’s health innovation when it’s needed most 🌍 — reminding us that the stakes in design have never been higher ❤️. ====== Episode Chapters: 00:00 – Why “Move Fast and Break Things” Doesn’t Work in Healthcare 01:00 – Welcome and Introduction 02:11 – Meet Theresa Neil 03:03 – From Chef to UX Designer 05:22 – Early UX Work at Sabre and Founding Guidea 14:09 – Building a Woman-Led Company 15:43 – Becoming a Feminist Through Women’s Health Work 22:30 – Cultural Discomfort Around Menopause and Women’s Health 28:47 – Postpartum Innovation and Investor Blindness 33:00 – Research Gaps in Women’s Health Trials 37:51 – Why Female Health Remains Taboo 40:08 – Political Forces and Women’s Healthcare Access 43:18 – Spite Tracking and Patient Advocacy 50:15 – When Clients Don’t Want to Hear UX Research 58:00 – Why Healthcare Still Isn’t Patient-Centric ====== Who is Theresa Neil? Theresa Neil is the Founder of Guidea, an award-winning, women-owned and led product design firm specialising in medtech and digital health innovation 🚀. She has:
====== Find Theresa Neil here: LinkedIn: https://www.linkedin.com/in/theresaneil/ Website: https://www.guidea.co/ Femovate: https://www.femovate.com/ ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805 Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/ TikTok: https://www.tiktok.com/@brave_ux Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/ The Space InBetween Website: https://thespaceinbetween.co.nz/ | |||
| Jennifer Speciale – Designing the Career You Actually Want | 24 Jun 2025 | 01:04:51 | |
Jennifer Speciale helps leaders rewrite the rules of career growth 🚀, redefine executive presence 🧠, and build unapologetic clarity in an uncertain market 🌍—sharing why designing your career is the ultimate act of leadership 🎯. ====== Episode Chapters: 00:00 – Why Candidates Should See Themselves as the Prize 00:43 – Welcome and Introduction 01:15 – Meet Jennifer Speciale 03:15 – Life in Florence and Sicilian Roots 10:30 – Myth, Beauty, and Strong Women in History 16:05 – From Corporate Leadership to Coaching Executives 19:23 – Helping Design Leaders Define Success 25:18 – Finding Options After Layoffs 29:00 – Reframing LinkedIn as a Marketing Tool 32:05 – What Recruiters Really Look for on LinkedIn 36:05 – Why Job Descriptions Are Intentionally Vague 42:32 – The Danger of a Bad Interview on Your Record 45:39 – Building Relationships Through Outreach 50:05 – Turning Interviews into Conversations 56:47 – Believing You Are the Prize ====== Who is Jennifer Speciale? Jennifer Speciale is the Founder and Executive Leadership Coach at Speciale Executive Leadership, helping ambitious leaders transition into executive roles and unlock new opportunities 🚀. She has:
Through her proven frameworks, she’s changing the way leaders navigate executive transitions. ====== Find Jennifer Speciale here: LinkedIn: https://www.linkedin.com/in/jenniferspeciale/ Website: https://www.jenniferspeciale.com ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
====== Follow Brave UX for more great content!
====== Hosted by Brendan Jarvis:
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| Dave Hoffer – Empathy, Courage, and the Future of Design | 10 Jun 2025 | 01:13:14 | |
Dave Hoffer shares why design demands empathy 🧠, courage 🛡️, and long-term thinking 🌱—and how amplifying others can transform leadership in uncertain times 🚀. He explores design’s shifting role in business, the disruptive rise of AI, and why resilience and critique will shape the future of design. ====== Episode Chapters 00:00 – Why Empathy Matters in Design 01:02 – Introducing Dave Hoffer 03:17 – Amplifying Others Over Self 05:00 – Layoffs, Resilience, and Mission-Driven Work 12:12 – Hope and Long-Term Thinking in Design 14:20 – Courage, Critique, and Speaking Truth to Power 17:24 – Design Under Pressure and the AI Disruption 22:20 – Why Designers Must Experiment With AI Tools 31:30 – Lessons from Kasparov on Humans + Machines 33:00 – Spectral Thinking and Understanding People on a Spectrum 37:11 – The Hard Cost of Empathy in Design 42:05 – Why Executives Need Firsthand Empathy 50:30 – Empathy, Judgment, and Learning from Outliers 58:13 – Physical Labor and Shifts in Perspective 1:04:00 – Think Like a Gardener, Not an Architect ====== Who is Dave Hoffer? Dave Hoffer is a seasoned design leader and strategist whose career spans product design, digital innovation, and design transformation 🌎. He has:
Today, Dave advises organisations as an independent consultant, helping them embed human-centered design practices into strategy and transformation initiatives. ====== Find Dave Hoffer here: LinkedIn: https://www.linkedin.com/in/dave-hoffer/ Website: https://www.mpqd.com/ ====== Subscribe to Brave UX Like what you heard? 🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show!
====== Follow Brave UX for more great content!
====== Hosted by Brendan Jarvis:
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| Josephine Wong – Making Meaningful Work | 27 May 2025 | 00:59:23 | |
Josephine Wong challenges us to design with intention, build cultures that care, and recognise the quiet power of everyday interactions to create truly meaningful work. ====== Episode chapters 00:00 – Curiosity, Systems Thinking, and Adding Value 00:30 – Welcome and Introduction 01:13 – Meet Josephine (Jo) Wong 03:27 – Starting in Advertising and Early Career Lessons 05:44 – Multicultural Roots and Open-Mindedness in Research 09:00 – Studying in Melbourne and Founding Apogee 13:00 – Building a Life and Business Partnership With Dan 14:12 – Interest in Political and Economic Systems 18:29 – Why Intention Matters in Research Conversations 22:00 – Inspiration From Deng Xiaoping and China’s Transformation 27:58 – East Meets West: Finding Common Ground in Hong Kong 33:54 – Make Meaningful Work and Creating Culture Through Interactions 39:15 – Sparkle Studio: Teaching Kids Human Skills 50:54 – A Second Book in the Works and Who It’s For 56:33 – The Contribution Question and Closing Reflections ====== Who is Josephine Wong? Josephine Wong is a co-founder and principal at Apogee, a pioneering user experience consultancy founded in 1998 with a vision to bring human-centred design to Hong Kong and the wider region. Over the past 25 years, Apogee has played a significant role in advancing UX across Asia. She’s also the co-founder of Make Meaningful Work, a studio and learning platform helping people unlock their potential by focusing on meaningful work in environments where they can learn, improve, and thrive together. If that wasn’t enough, Jo is also the co-founder of UX Hong Kong, an annual learning event that brings together passionate practitioners from across product and service design to explore and celebrate exceptional experience creation. A committed and influential contributor to our field, Jo has shared her expertise on global platforms including Beat Camp, We Can Do Better, the Reorient podcast, and UXpod. Her work is deeply informed by her multicultural upbringing and global perspective, allowing her to bridge cultural nuance and inspire designers and researchers around the world. ====== Find Josephine here: LinkedIn: https://www.linkedin.com/in/josephine-wong-6801922/ X: https://x.com/igiwong Apogee: https://www.apogeehk.com/ Make Meaningful Work: https://www.makemeaningfulwork.com/ UX Hong Kong: https://uxhongkong.com/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Roberta Dombrowski – Redefining Leadership and Thriving at Work | 13 May 2025 | 01:18:16 | |
Roberta Dombrowski invites us to rethink success, tune into our intuition, and lead with intention —sharing how mindfulness, healing, and self-compassion can transform the way we work and live. ====== Episode chapters 00:00 – Defining Success on Your Own Terms 00:30 – Welcome and Introduction 01:17 – Meet Roberta Dombrowski 04:25 – Growing Up as a Transracial Adoptee 09:04 – Reading Other Adoptees’ Stories and Finding Comfort 13:42 – Owning Her Story and Entering a Healing Phase 14:30 – A Restless Career Journey in Learning, Research, and Coaching 20:00 – An Anxiety Injury and Learning to Slow Down 23:00 – Family Influences, Perception, and Letting Go of Control 26:18 – Founding Learn Mindfully and Levelling the Playing Field 31:00 – Coaching as Gardening: Planting Seeds and Managing Weeds 36:30 – Helping Clients Face Their Inner Critic and Emotions 42:30 – Challenges Researchers Face: Stress, Layoffs, and Recognition 50:30 – Work, Burnout, and the Shadow Side of Empathy 57:30 – Intuition, Listening to the Body, and Trusting Your Gut 1:10:30 – Closing Reflections: Curiosity, Fun, and Reconnecting With Joy ====== Who is Roberta Dombrowski? Roberta Dombrowski is a certified leadership coach and experience strategist, dedicated to transforming the way people live, learn, and work. She is the founder of Learn Mindfully, a coaching and training company she launched in 2022. Since then, Roberta has supported hundreds of leaders from companies such as Adobe, Instacart, ServiceNow, Zapier, and Zoom. Previously, Roberta was a Research Partner at Maze, where she helped clients maximize the platform’s potential. Before that, she was VP of User Research at User Interviews, where she built and scaled the research function while tackling the meta-challenge of researching researchers. Roberta is also the author of Consciously Crafting Your Career Path, a self-reflection and career planning workbook designed to help people shape fulfilling and intentional careers. Her insights have been featured on podcasts like Lead the People and BLOC, and at events such as Rosenfeld Media’s Advancing Research conference. ====== Find Roberta here: LinkedIn: https://www.linkedin.com/in/robertadombrowski/ Company website: https://learnmindfully.co/ Personal website: https://robertalearns.com/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Gloria Osardu - Slowing Down to See the System | 29 Apr 2025 | 00:49:00 | |
Gloria Osardu urges researchers to slow down, understand the business, and partner with intention—sharing why empathy, alignment, and asking the right questions are the foundation for research that matters. Highlights include: 05:02 – How did your parents shape your worldview and curiosity? 15:22 – Why is success as a research leader about facilitating others? 24:26 – What does “understanding the business” really mean? 30:43 – What does “skin in the game” mean for stakeholders? 45:24 – How has embracing slowness changed your approach to leadership? === Who is Gloria Osardu? Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahoo’s understanding of consumer behaviour, aligning the company’s brand, product, and marketing strategies with these insights. Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gusto’s Global Product Experience Research Team, overseeing both research and research operations professionals. She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms. With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science. A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX. === Find Gloria here: LinkedIn: https://www.linkedin.com/in/gloriaosardu/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Esther Ahn - Designing for Scale and Building Culture | 15 Apr 2025 | 01:12:02 | |
Esther Ahn reflects on the twists and turns of her creative journey, shares how critique can unlock better design without breaking spirits, and reveals why embracing the oops is essential for building resilient teams and products. Highlights include: 12:13 – How do you make sense of your career’s twists and turns? 28:52 – What does a healthy culture of critique look like? 35:24 – What works best when presenting design work to executives? 42:19 – Where is the most tension between business goals and user needs? 01:06:36 – How is the children’s book Beautiful Oops! relevant to your career? === Who is Esther Ahn? Esther is the Director of User Experience for YouTube TV and Primetime Channels on YouTube—a role in which she brings deep expertise in human-centered design and research to enhance the viewing experience across platforms and at scale. Throughout her career, Esther has pioneered new participatory design methods and conducted global research across the US, Asia, Africa, and Australia. Before YouTube, she was Director of Digital Health UX at Stanford Health Care and a Creative Director at the world-renowned innovation firm Frog Design. She’s also worked at two other giants of design—IDEO and Smart Design—where she shaped experiences through multidisciplinary practice. Esther holds a BA in Architecture from UC Berkeley and a Master’s in Interaction Design from Carnegie Mellon University. === Find Esther here: LinkedIn: https://www.linkedin.com/in/estherahn/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Meryl Evans - Progress Over Perfection in Accessibility | 01 Apr 2025 | 01:15:46 | |
Meryl Evans shares why accessibility is everyone’s responsibility, how captions can create connection—not just convenience—and why progress over perfection is the mindset that drives lasting inclusion. Highlights include:
====== Who is Meryl Evans? Meryl is a Certified Professional in Accessibility Core Competencies (CPACC), a sought-after speaker, trainer, and accessibility marketing consultant who has spent over two decades championing inclusive digital experiences. Named one of LinkedIn’s Top 12 Voices for Accessibility Advocacy, Meryl’s work has been recognised by organisations such as the North Texas Disability Chamber and featured in The Wall Street Journal, MarketingProfs, and The Dallas Morning News. She’s the author of The Brilliant Outlook Pocketbook and co-author of Adapting to Web Standards: CSS and Ajax for Big Sites, and her speaking credits include TEDx, SXSW, and the American Marketing Association. Beyond her consulting and speaking, Meryl is a passionate volunteer, contributing to the W3C’s Immersive Captions community group and XR Access, helping ensure emerging technologies are accessible to everyone. === Find Meryl here: LinkedIn: https://www.linkedin.com/in/meryl/ Website: https://meryl.net/ YouTube: https://www.youtube.com/merylkevans/videos X: https://x.com/merylkevans ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Tammy Everts - How Web Performance Shapes UX | 18 Mar 2025 | 01:12:14 | |
Tammy Everts unpacks why web performance is a fundamental UX issue, how slow websites affect user perceptions and business outcomes, and why designers need to take ownership of performance alongside developers. Highlights include:
====== Who is Tammy Everts? Tammy is the Chief Experience Officer at SpeedCurve—a platform that enables organisations to unlock the full potential of their web performance. In her role, Tammy champions the connection between site speed, user experience, and business success, working closely with customers to deepen their understanding of how people use with their websites. Tammy's career journey also includes senior UX roles at Soasta and Radware, and over two decades of pioneering research involving EEG headsets, facial action coding, and advanced machine learning. She is the author of “Time is Money: The Business Value of Web Performance” and a sought-after speaker, having shared her expertise at prominent events like Chrome Dev Summit, Smashing Conference, and Beyond Tellerand. Tammy also co-chairs the annual performance.now() conference in Amsterdam and co-curates WPO Stats, a valuable resource of web performance case studies. Find Tammy here: LinkedIn: https://www.linkedin.com/in/tammyeverts/ Website: https://tammyeverts.wordpress.com/ Mastodon: https://webperf.social/@tammy X: https://x.com/tameverts ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Carla Diana - Human-Centered Robots and the Future of Design | 04 Mar 2025 | 01:06:09 | |
In this episode of Brave UX, host Brendan Jarvis interviews designer, author, and educator Carla Diana, a leader in human-centered product design and technology. Carla is the D Designer-in-Residence and Head of Program at the Cranbrook Academy of Art and works part-time as the Design Advisor at Diligent Robotics. Join Carla and Brendan as they explore the future of smart technologies, including Carla’s work on humanizing healthcare robots and her project "Mobility Town," which reimagines public transportation in Detroit. Carla also discusses the challenges of designing relatable robots, societal misconceptions about AI, and the ethical implications of technology. The conversation delves into the roles of designers in shaping how people interact with technology innovations like autonomous systems and social robots, urging a thoughtful consideration of technology’s impact on society.
Highlights include:
Who is Carla Diana Carla Diana is a highly influential designer, author, and educator known for her work at the intersection of technology and human-centered product design. She is the founder and designer-in-residence of the Interaction Design Programme at Cranbrook Academy of Art, where she leads an innovative exploration into smart objects, immersive environments, and intelligent systems. Carla also serves as a design advisor at Diligent Robotics, shaping healthcare robots to assist workers better. Her extensive experience includes roles at Smart Design and Frog Design, where she worked on diverse products, from robots to connected home appliances. Carla authored "Leo, The Maker Prince," the first children’s book about 3D printing, and "My Robot Gets Me," which focused on intuitive design for intelligent technologies. She’s a frequent speaker at prominent events like TEDx SXSW, and her writing has been featured in Fast Company, The New York Times, and Popular Science. Find Carla Diana Here Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here:
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| Kelly Goto - Designing for Emotional Connection | 18 Feb 2025 | 01:10:52 | |
In this episode of Brave UX, Brendan welcomes Kelly Goto, CEO and Founder of gotoresearch and gotomedia. Kelly is a trailblazer in web and UX design with nearly 25 years of experience. She shares her inspiring journey as a fourth-generation Japanese American and discusses her work with major brands like Netflix and Samsung. They delve into the importance of emotional connection in product design, the impact of technology on attention spans, and the evolving methodologies in research, especially in light of generative AI. Kelly also reflects on cultural lessons and the significance of continuous learning in design. Don't miss this insightful conversation packed with valuable perspectives on UX and the intersection of culture and innovation!
Highlights include:
Who is Kelly Goto Kelly is passionate about helping organizations truly understand and empathize with their customers so they can deliver products and services that are genuinely meaningful. After over 20 years on the digital frontier, Kelly knows user experience (UX) better than most. As a design ethnographer, she focuses on uncovering how people integrate products and services into their daily lives — what those experiences mean to people and how to shape that meaning better. Kelly heads up gotoresearch, the global leader in research-driven strategy and solutions for digital products and connected experiences. The gotoresearch team dives deep into the customer’s world, translating unspoken wants and needs into UX realities. This enables clients such as Samsung, Hyundai, Sony, Target, Verizon, and Pearson Education to relate with customers in new and innovative ways. Her book, Web Redesign 2.0: Workflow That Works, is an industry classic translated into 22 languages. Find Kelly Goto Here Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here:
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| Lawton Pybus - Understanding the Value of UX in Lean Times | 04 Feb 2025 | 01:12:04 | |
In this episode of Brave UX, Brendan welcomes Lawton Pybus, Principal and Co-Founder of Drill Bit Labs. Join them as they dive into the evolving landscape of UX amidst recent tech layoffs. Lawton shares insights from his extensive research on UX job markets and discusses the importance of valuing UX in organizations. With a blend of personal anecdotes—including a ‘fun’ story about a venomous snake—this conversation highlights key trends, challenges, and the potential role of AI in UX. Listeners will find valuable advice for navigating their careers and fostering resilience in the UX field. Don’t miss this insightful and entertaining discussion!
Highlights include:
Who is Lawton Pybus Lawton is a Principal and Co-founder of Drill Bit Labs. With a background in human factors, he has prior experience leading UX research teams at UserTesting, UserZoom, and MeasuringU and executing research on teams at Charles Schwab and Cabela's. He is the author of many insightful blog posts and regularly speaks at industry conferences like UXPA.
Find Lawton Here Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here:
The Space InBetween Website | |||
| Brendan Jarvis - It was the best of times. It was the worst of times. | 21 Jan 2025 | 00:29:18 | |
Brendan Jarvis delivers an inspiring talk at Design Outlook 2024. He outlines how self-reflection, clarity, and courage can help designers navigate uncertainty and shape a meaningful future. Highlights include:
====== Who is Brendan Jarvis? Brendan Jarvis is the managing founder of The Space InBetween, New Zealand’s first world-class UX research and innovation lab. At The Space InBetween, Brendan helps enterprise leaders navigate complexity and achieve internal alignment through a human-centred approach to research and innovation. Brendan is also the host of Brave UX, an internationally acclaimed podcast that dives deep into the minds of global leaders in UX research, design, and product management. With over 150 episodes and listeners in more than 50 countries, Brave UX has been described as “courageously insightful,” “thought-provoking,” and a must-listen for anyone passionate about improving user experiences. In addition to his work with The Space InBetween and Brave UX, Brendan is a sought-after speaker and thought leader. His thought-provoking talks challenge designers and product leaders to reflect, adapt, and embrace the opportunities presented by change, including the rise of AI. Brendan’s mission is to foster a deeper understanding of the human side of design and to inspire a future that is both innovative and impactful. Find Brendan here: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ X: https://x.com/brendanjarvis ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Felix Lee - Democratising Mentorship with ADPList | 07 Jan 2025 | 00:41:23 | |
Felix Lee shares how ADPList is democratising mentorship, the lessons he’s learned from failure and resilience, and why clarity beats cleverness in design. Highlights include:
====== Who is Felix Lee? Felix is the co-founder and CEO of ADPList, a global mentorship platform connecting expert designers, technologists, and professionals across more than 150 countries. With over 27,000 mentors, ADPList has made possible an incredible 100 million minutes of mentorship annually. In just three years, Felix has raised $1.3 million in capital, built a community of 120,000 LinkedIn followers, and launched the world’s largest 24-hour design super-conference. Beyond design, ADPList has expanded to include product management and engineering, reflecting its mission as a human transformation company. Felix’s journey hasn’t been without challenges. As a young founder, his resilience has been shaped by early entrepreneurial setbacks and a drive to democratise mentorship. Featured in Forbes’ 30 Under 30 Asia List and Tatler Asia’s Gen-T List, Felix continues to inspire a global community with his clear and ambitious leadership style. Find Felix here: LinkedIn: https://www.linkedin.com/in/felixleezd/ Website: https://adplist.org/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Tamara Adlin – Redefining Innovation through UX Insights (Part 2) | 17 Dec 2024 | 00:27:42 | |
In the second part of their conversation on Brave UX, Brendan furthers his conversation with Tamara Adlin, President of Adlin Inc. Tamara shares her journey of overcoming challenges like sexism and ageism in the tech space, advocating for user-centered design amidst a disconnect with Web 3 teams. They discuss the misconceptions around venture capital and the need to balance data-driven decisions and intuitive design. Plus, Tamara offers valuable job-seeking advice through her involvement with the "Never Search Alone" initiative, emphasizing a user-centric approach. Tune in for insights on innovation, adaptability, and creating meaningful connections in today’s fast-paced tech landscape! Highlights include:
Who is Tamara Adlin Tamara Adlin is a seasoned UX consultant with over 25 years of experience helping companies create better products. A former UX leader at Amazon, Tamara has worked with top tech enterprises, specializing in startups and Web3 projects for the past 20 years. She co-authored The Persona Lifecycle books and developed the "Executive Alignment in Five Conversations" framework, which helps teams refocus on user needs and improve product outcomes. With expertise in product strategy, UX diagnostics, and leadership alignment, Tamara’s approach drives rapid improvements and long-term success for companies navigating disruptive technologies like blockchain and AI. "I like to use the metaphor of a 'tornado' to describe the chaos that ensues when executive opinions change rapidly. One moment, you’re moving forward, and the next, everything is flipped upside down. It’s crucial to understand those stakeholder assumptions upfront rather than letting the storm dictate the direction of your project." Tamara Adlin Find Tamara Here
Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Tamara Adlin – Navigating Executive Misalignment in UX (Part 1) | 10 Dec 2024 | 00:48:44 | |
In the first of a two-part episode of Brave UX, Brendan Jarvis interviews Tamara Adlin, President of Adlin Inc. Tamara Adlin is a thought leader and a seasoned UX consultant with over 25 years of experience helping companies create better products. Tamara reflects on her time at Amazon, lessons from leadership, and her pioneering work with personas. She highlights how executive misalignment can derail projects, emphasizing that personas alone can’t fix underlying communication issues. Tamara introduces her “Executive Alignment in Five Conversations” methodology, a framework designed to align teams and ensure project success. The conversation also touches on the importance of ongoing alignment and how well-crafted personas can be transformative when supported by clear, cohesive leadership. Highlights include:
Who is Tamara Adlin Tamara Adlin is a seasoned UX consultant with over 25 years of experience helping companies create better products. A former UX leader at Amazon, Tamara has worked with top tech enterprises, specializing in startups and Web3 projects for the past 20 years. She co-authored The Persona Lifecycle books and developed the "Executive Alignment in Five Conversations" framework, which helps teams refocus on user needs and improve product outcomes. With expertise in product strategy, UX diagnostics, and leadership alignment, Tamara’s approach drives rapid improvements and long-term success for companies navigating disruptive technologies like blockchain and AI. "I like to use the metaphor of a 'tornado' to describe the chaos that ensues when executive opinions change rapidly. One moment, you’re moving forward, and the next, everything is flipped upside down. It’s crucial to understand those stakeholder assumptions upfront rather than letting the storm dictate the direction of your project." Tamara Adlin Find Tamara Here
Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Jen Briselli - Embracing Complexity and Ambiguity in Design | 26 Nov 2024 | 01:10:51 | |
In this episode of Brave UX, Brendan Jarvis sits down with Jen Briselli, Co-founder of Topology, to discuss how embracing uncertainty and complexity is essential in design. Jen shares her journey from physics and teaching to strategy consulting, drawing parallels between her love of extreme metal music and her approach to learning and exploration. They dive into the importance of systems thinking, navigating ambiguity, and how designers must embrace the unintended consequences of their work. Jen emphasizes the value of curiosity, self-reflection, and continuous learning as tools for thriving in an ever-evolving world. Highlights include:
Who is Jen Briselli Jen Briselli is a multifaceted strategist, researcher, designer, and educator who thrives at the intersection of diverse disciplines. With a passion for risky play and transdisciplinary collaboration, Jen partners with brave individuals to co-create innovative services, experiences, and environments that empower people to live on their own terms. Driven by an insatiable curiosity, she uncovers hidden patterns across disparate domains and uses these insights to enable others. Inspired by the philosophy of R. Buckminster Fuller, Jen believes in unlocking individual potential to create a collective realization for all. She is dedicated to connecting ideas and people in meaningful ways. "It's become my professional mission to provoke, construct, and sometimes subvert to codesign services, tools, and experiences that enable people to live well on their own terms." Jen Briselli Find Jen Here
Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Nitzan Shaer - Simulated Audiences Have Arrived | 19 Nov 2024 | 01:17:13 | |
In this special bonus episode of Brave UX, Nitzan Shaer speaks candidly about the future of UX research, why simulated audiences are a step beyond synthetic, and how UX professionals can leverage them effectively. Highlights include:
====== Who is Nitzan Shaer? Nitzan is the CEO and co-founder of WEVO, a user research platform that leverages AI to deliver reliable insights to designers, marketers, and product managers—in a fraction of the time that traditional research requires. Before co-founding WEVO, Nitzan was the co-founder and managing partner of High Start Group, an innovation consulting firm dedicated to helping companies create and launch breakthrough products. He also led product management, partner relationships, and defined Skype’s strategy for mobile phones as head of the Mobile Phones and Product Group, where the challenges of working with customers across 150+ countries sparked his vision for WEVO. Complementing his hands-on experience in building and scaling products, Nitzan holds an MBA from Harvard Business School and a Bachelor of Science in Engineering from Technion, Israel’s Institute of Technology. An active contributor to the broader product and business community, Nitzan has shared his insights on stages such as The Product Podcast, Product-Led Summit New York, and at Harvard Business School. Find Nitzan here: LinkedIn: https://www.linkedin.com/in/nshaer/ Website: https://wevo.ai/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Greg Nudelman - The Role of UX in the Age of AI | 12 Nov 2024 | 01:10:02 | |
Today, our special guest is Greg Nudelman, a Distinguished Designer at Sumo Logic. In this engaging episode of Brave UX, Brendan interviews Greg about the role of UX in the age of AI. They discuss the potential impact of AI on society, the need for designers to adapt and incorporate AI into their work, and the importance of focusing on customer needs and ethical considerations. They also touch on the challenges faced in design projects and the need for trust and clear goals. Overall, this podcast offers valuable insights on the evolving role of designers and the potential consequences of AI on democracy. Highlights include:
Who is Greg Nedelman Greg Nudelman is a seasoned UX leader with 24 design patents, six featured mobile apps, and five design books in three languages. Known for generating hundreds of millions in design ROI, Greg specializes in crafting AI/ML-powered products that inspire a "When can I buy this?" reaction from customers. A Gartner Cool Vendor™, Greg’s expertise spans UX for AI, Lean Product Design, and DesignOps. He has delivered over 100 executive-level keynotes and workshops in 18 countries, guiding UX teams across biotech, finance, and IoT industries to create innovative digital solutions that surpass business goals and elevate user experiences. Find Greg Here
Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Abby Covert - Making Sense & Getting Unstuck | 29 Oct 2024 | 01:10:46 | |
Today, our special guest is Abby Covert, Chief Sensemaker at the Sensemaker Club. Join Brendan as he interviews Abby, an information architect, author, and community leader in UX design. Abby shares insights into her work in UX design, the importance of customer feedback, and her journey as an author. They discuss topics such as misdiagnosis, neurodivergent experiences, the evolution of information architecture, ethical responsibility in tech, and effective communication through diagrams. Take advantage of this insightful and thought-provoking conversation. Highlights include:
Who is Abby Covert Abby Covert is an information architect, writer, and community organizer with two decades of experience helping people make sense of messes. In addition to being an active mentor to those new to sensemaking, she has also served the design community as President of the Information Architecture Institute, co-chair of the Information Architecture Summit, and Executive Producer of the I.D.E.A Conference.
Abby is a founding faculty member of the School of Visual Arts’ Products of Design graduate program. She also managed the team that helped Rosenfeld Media start the Design Operations Summit and Advancing Research Conference. Her most proud achievement is coming up with the idea for World Information Architecture Day, which brings accessibly priced education to thousands in their local communities annually.
Abby has written two books for her students. In 2014, she published How to Make Sense of Any Mess, a book to teach IA to everybody. In 2022, she released her much-anticipated follow-up, Stuck? Diagrams Help. She currently spends her time making things that help you make the unclear clear, many of which she makes available for free on her website, abbycovert.com or at accessible price points in her popular Etsy shop, AbbytheIA.
Find Abby Here
Subscribe to Brave UX Like what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Whitney Hess - Coaching with Presence and Purpose | 15 Oct 2024 | 01:20:32 | |
Today, our special guest is Whitney Hess, Founder and Executive Coach of Vicarious Partners Inc. We discuss the power of bravery, vulnerability, and personal growth. Discover how to overcome fear, cultivate self-awareness, and embrace failure as a stepping stone toward success. With practical tips and inspiring stories, this podcast is a must-listen for anyone looking to live a more courageous and purposeful life. Highlights include:
Who is Whitney Hess Whitney Hess is a coach, writer, and designer on a mission to put humanity back into business. She believes empathy builds empires, and she helps progressive, creative leaders design their careers and accelerate their missions. Her techniques help people gain self-awareness, identify blind spots, navigate obstacles, and bring their whole selves to their work.
Whitney has been a user experience (UX) consultant for over a decade, hired to make technology easier and more pleasurable. She has been recognized for her work with the United States Holocaust Memorial Museum, the Martin Luther King Jr. Center for Nonviolent Social Change, Foundation Center, Seamless, Boxee, and WNYC. She is named as a co-inventor on a U.S. patent with American Express.
Whitney is a two-time Carnegie Mellon University graduate with a Master’s in Human-Computer Interaction and a Bachelor’s in Professional Writing and HCI. She is a Certified Integral Coach through New Ventures West and a Professional Certified Coach (PCC) with the International Coaching Federation. She writes on her blog Pleasure & Pain, co-hosts the podcast Designing Yourself, and speaks at conferences and corporations worldwide.
Find Whitney Here:
Subscribe to Brave UX Like what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! Brendan Jarvis hosts the Show, and you can find him here: | |||
| Doreen Lorenzo - Design is a Craft, Perfected With Practice | 01 Oct 2024 | 01:17:56 | |
Today, our special guest is Doreen Lorenzo, Assistant Dean at the University of Texas School of Design and Creative Technology. Doreen discusses the challenges and opportunities in the design industry and shares her insights as a design leader while emphasizing the importance of training and skill development. They also explore her journey from Frog Design to the University of Texas and her passion for education and diversity in design. Highlights include:
Who is Doreen Lorenzo Doreen Lorenzo is a successful leader of global creative firms who advises and consults with companies from Fortune 100 to startups on design and innovation issues. The former president of the global design firms Frog and Quirky, she is now the Assistant Dean in the School of Design and Creative Technology at the University of Texas, a co-founder of the mobile video insights firm Vidlet, a board member and advisor of several startups, and a columnist for Fast Company Co.Design. A recognized thought leader on business and design issues, she speaks publicly about her signature leadership style and the power of empathy to drive business results. Most recently, Texas Monthly named Doreen one of the 15 innovators reshaping Texas, a testament to her innovative leadership approach. Doreen is an ardent believer in the advantages of “soft skills” like empathy and humor in business. She speaks at industry conferences, at private events, and to the media about her experience using these often overlooked skills to understand and motivate creative people. A driven and successful woman in a male-dominated industry, Doreen also speaks about women in leadership and coaches aspiring women leaders to help them find their own paths to success. Find Doreen Here
Subscribe to Brave UX Like what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! The Show is hosted by Brendan Jarvis, and you can find him here: | |||
| Nick Fine, PhD - The Future of UX in an AI World | 17 Sep 2024 | 01:09:44 | |
Today, our special guest is Nick Fine, PhD, Principal UX Research Consultant and Strategist at Adaptavist. Nick touches on several topics, including dealing with ADHD, why user-centric design has lost its way, and the impact of economic cycles and AI on the industry. Nick also talks about the need for UX researchers to focus on insight rather than ‘depth’, stating that the goal is to “get the gold and get out.” And that’s just the start! Highlights include:
Who is Nick Fine, PhD Nick is a user experience researcher and designer with 20 years of experience in digital and over 12 years of experience as a practitioner. He holds a PhD and MSc in Human-Computer Interaction (HCI) and a BSc in Psychology. He successfully defended his PhD thesis in 2009, entitled “Personalizing Interaction Using User Interface Skins,” where he established a novel means for determining personality type from keyboard and mouse usage and discovered relationships between design elements (color, shape, meaning) and personality type. By combining academic research skills and HCI knowledge with commercial UX experience, Nick has successfully delivered a number of complex and mission-critical projects, including air traffic control, financial systems, and pharmaceutical R&D. He has led UX on projects for a number of brands, including Coca-Cola, SAB Miller, Jaguar Land Rover, Bentley, EY, Novartis, GlaxoSmithKline, BT, Virgin Media, Camelot, and both the Home and Cabinet Office. Find Nick Here: Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! The Show is hosted by Brendan Jarvis, and you can find him here: | |||
| Q Walker - The Information Architecture of Emojis | 03 Sep 2024 | 01:04:34 | |
Q Walker draws a line between circus and UX, shares their experience of being cyber stalked, and unpacks the IA intricacies of emojis. Highlights include:
====== Who is Q Walker? Since late 2023, Q has been the General Manager of The Circus Hub, the centre for circus arts in Wellington, the capital city of New Zealand. Before joining The Circus Hub, Q was an Experience Lead at PaperKite , where they plied their trade of UX strategy and UX research to helping brands like the All Blacks, Volkswagen, The New Zealand Ministry of Health, and Hell Pizza, to better serve their customers. Q’s career in design started in the United States at Fidelity Investments in 2012, where they worked as a Communications Design Manager and - among other things - used UX and graphic design skills to create data visualisations, interactive reports and web app interfaces. It was during their time at Fidelity that Q both started and completed a Master of Science in Human Factors in Information Design at Bentley University. They have also shared their expertise and experiences with audiences at UX New Zealand (more than once) and UXPA’s Boston conference. ====== Find Q here: LinkedIn: https://www.linkedin.com/in/q-walker/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Greg Petroff - Practical Executive Design Leadership | 19 Aug 2024 | 01:10:08 | |
Greg Petroff discusses the practicalities of executive design leadership, why he believes in ‘make to think’, and the ins-and-outs of working with product and engineering. Highlights include:
====== Who is Greg Petroff? A 25 year veteran of the design field, for the past 10 years Greg has led significant design organisations at some of the world’s largest and most recognisable companies. Until recently, he was the vice president and chief design officer of Cisco Secure, where he led the design innovation and transformation of one of the world’s largest cybersecurity solutions providers. His highlight reel also includes being the chief experience officer at GE Digital, managing director of Google Cloud, vice president and global head of design at ServiceNow, and senior vice president of design at Compass. One of the early members of our emerging field, Greg is a founding board member of the Interaction Design Association, where he also contributed as the treasurer and as an early conference chair. A generous contributor to the field, Greg has shared his insights on stages across the world, including at TedX, the Interaction conference, UX Australia, Enterprise UX, and on the most-excellent Finding Our Way podcast. ====== Find Greg here: LinkedIn: https://www.linkedin.com/in/gpetroff/ X: https://twitter.com/gpetroff ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Ari Zelmanow, PhD - Becoming a More Influential Researcher | 05 Aug 2024 | 01:10:21 | |
Ari Zelmanow shares insight into his life as a police detective, how he transformed into a PhD and then UX researcher, and how researchers can become strategic partners. Highlights include:
====== Who is Ari Zelmanow? Ari is he Head of UX Research at Twilio, where he leads the ‘small but mighty’ research and research ops teams for the industry-leading platform that efficiently powers customer engagement, marketing and innovation. He is also the Managing Director of Customer Forensics, where he helps companies to capture and keep more customers - informed by his time in the research field, and former life as a metropolitan police detective. Ari has also held a number of senior research roles, including as vice president of analytics, research and insight at Gtmhub, As a UX research manager at Indeed, a director of analytics, research, and insights at Panasonic, and as a UX and Market Research Lead at Twitter. Complementing Ari’s decade of experience as a police detective and years in the field as an applied researcher and research manager, he holds a Bachelor of Arts in Liberal Studies, a Master of Science in Criminal Justice, and a PhD in Cognitive Psychology. ====== Find Ari here: LinkedIn: https://www.linkedin.com/in/zelmanow/ Personal website: https://arizelmanow.com/ Customer Forensics: http://customerforensics.com/ Blog: https://zelmanow.medium.com/ X: https://twitter.com/arizelmanow The Influential Researcher course: https://maven.com/interrogate/the-influential-researcher ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Vidya Dinamani - The Rebel's Guide to Making Great Products | 22 Jul 2024 | 01:14:35 | |
Vidya Dinamani shares important strategies for building belief, healthy product cultures, and positive cross-functional relationships. Highlights include:
====== Who is Vidya Dinamani? Vidya is the co-founder of Product Rebels, a company that has provided world-class and hands-on product management coaching, by tenured product management executives, to over 1,200 product leaders and founders. She is also a founding partner of Ad Astra Ventures, a specialist early-stage venture investment firm and accelerator that helps female founders to get funded. Before founding Product Rebels, Vidya was the VP of Innovation and Design at Mitchell International, where she established and grew a team that was focused on new growth products and the development of an innovation framework, metrics and process. Vidya also spent a little over a decade at Intuit, where her last role was as the Director of Product & Customer Experience Development for TurboTax. She holds 9 US software patents. Is a member of both GroupSolver’s and Sash Group’s board of directors. A limited partner of the Neythri Futures Fund. A mentor for Techstars and GrowthMentor. And the founder and lead organiser of Product Tank San Diego. ====== Find Vidya here: LinkedIn: https://www.linkedin.com/in/vdinamani/ Website: https://vidyadinamani.mystrikingly.com/ X: https://twitter.com/vdinamani Product Rebels: https://productrebels.com/ Ad Astra Ventures: http://www.adastra.ventures/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Suj Premachandran - Bringing the Power of UX Design to Children | 08 Jul 2024 | 00:59:05 | |
Suj Premachandran shares how Digital Influx brings UX to children, how they integrate Eastern educational philosophy, and the challenge of changing archaic education systems. Highlights include:
====== Who is Suj Premachandran? Suj is the CEO of Digital Influx, an international, industry-led, and interactive EdTech platform that helps children, teens and adults to develop UX design skills and to think differently about problems, large and small. Suj is also the Vice President of the recently established Digital Influx Foundation; a US based non-profit that aims to make design education accessible to all children, regardless of their socio-economic background. Before founding Digital Influx, Suj worked in design recruitment as a senior talent partner for Revolut, one of the world’s first global super apps. And also as a creative talent consultant for product and UX people at Salt in London. Suj is an advocate for design & UX education at Tech London Advocates, a network of more than 15,000 tech leaders, entrepreneurs and experts across the globe. He is also a member of the Design Leadership Forum. ====== Find Suj here: Website: https://digitalinflux.com/ LinkedIn: https://www.linkedin.com/in/suj-premachandran-b630b444/ X: https://twitter.com/CEOinflux ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Andy Vitale - Scaling Your Design Organisation | 24 Jun 2024 | 01:05:39 | |
Andy Vitale shares his experiences as an executive design leader, how he’s successfully scaled several design orgs, and why a career in pro wrestling wasn’t for him. Highlights include:
====== Who is Andy Vitale? Andy is the Chief Design Officer of Constant Contact, an automation platform that helps small businesses to simplify and amplify their digital marketing. In this crucial role, Andy is responsible for providing executive leadership for the design organisation. A master when it comes to scaling design teams, while at Rocket Companies Andy grew the design team into a multidisciplinary organisation with over 170 people working across design, research and brand. Aside from his busy day job, Andy is also helping to shape the thinking of future user experience professionals, through his work as an adjunct professor for Kent State University’s Masters of Science in User Experience Design programme. Andy is the co-host of the Surfacing Podcast where, alongside Lisa Welchman, he engages designers, technologists, and business leaders in inspiring conversations. He is a member of the Fast Company Executive Board, an Adobe Education Leader, and - believe it or not - he still finds time to mentor designers on ADPList. ====== Find Andy here: LinkedIn: https://www.linkedin.com/in/andyvitale/ Website: https://www.andyvitale.com/ Medium: https://medium.com/@andyvitale X: https://twitter.com/andyvitale ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Ben Sauer - Presenting High-Stakes Design Work | 10 Jun 2024 | 01:04:08 | |
Ben Sauer shares why designers need to be better presenters, how to keep stakeholders awake and engaged, and what to do when disaster inevitably strikes. Highlights include:
====== Who is Ben Sauer? Ben is an independent product and design strategist, coach, and trainer, helping companies to craft the vision for their products, and to inspire better internal processes and practices. Drawing on over 20 years of experience, he has written and spoken about strategic storytelling, voice UI design, and how slowing down can help organisations to speed up. And his insights have been put to use at organisations such as NASA, Amazon and the BBC. Ben’s most recent mission is helping designers to become more influential by becoming more confident communicators of their work. That’s why he’s recently published a book called “Death by Screens”, a practical how-to guide for presenting high stakes design work. Before becoming an independent consultant, Ben worked at Babylon Health, where he was first a Director of Design and then a Director of Product. There, he led a large team of over 100 designers, clinicians, data scientists and engineers. He has also been a Senior UX Designer at Clearleft, the world-renowned and perhaps first UX design consultancy in the United Kingdom. ====== Find Ben here: LinkedIn: https://www.linkedin.com/in/bensauer/ Website: https://bensauer.net/ X: https://twitter.com/bensauer Death By Screens: How to Present High-Stakes Digital Design Work and Live to Tell the Tale - https://bensauer.net/deathbyscreens/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Aylin Uysal - Leading a Global Enterprise UX Design Org | 27 May 2024 | 01:05:26 | |
Aylin Uysal shares her story of leading enterprise design, the reality of being an exec and a parent, and how patience and perseverance have served her well. Highlights include:
====== Who is Aylin Uysal? Currently the VP of User Experience for Cloud Applications at Oracle, Aylin is at the forefront of design at one of the tech industry's most established companies, helping its customers to see data in new ways, discover insights and unlock endless possibilities. During over two decades at Oracle Aylin has held several senior leadership roles, serving previously as a Senior Director of User Experience, a Director of Applications User Experience, and as a Senior Manager of HCM User Experience. Before her long-standing tenure at Oracle, Aylin was a valued member of the design team at SAP, where she was a lead designer. She also made her mark as a senior designer at Silicon Graphics, a legendary Silicon Valley icon. Originally from Turkey, Aylin graduated from Middle East Technical University with a Bachelor's in Industrial Design. She further honed her craft, obtaining a Master of Fine Arts from San Francisco's Academy of Art University. Aylin's influence is not just corporate; she's been celebrated as one of the top thirty influential Turkish-American women by Turk of Amerika, she is a board member of the TUSIAD Silicon Valley Network, and is credited on 8 US patents. ====== Find Aylin here: LinkedIn: https://www.linkedin.com/in/aylinuysal/ X: https://twitter.com/aylinuysal ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Monal Chokshi - Growing Impactful UX Research Organisations | 13 May 2024 | 01:05:41 | |
Monal Chokshi shares the lessons learned from growing three UX research orgs, what makes research impact a reality, and reflects on the next step in her career. Highlights include:
====== Who is Monal Chokshi? Until recently, Monal was a Senior Director and Head of Research & Insights at Dropbox, the company behind the cloud-based file storage and synchronisation service that helps over 700 million people, in over 180 countries, keep life organised. At Dropbox, Monal led an organisation with researchers embedded in teams working across the company’s diverse range of products. As well as a centralised research team that contributed to Dropbox’s strategic direction through foundational research. Before joining Dropbox, Monal was the Head of UX Research at Lyft. It was here that her visionary leadership enabled the discipline to grow from just her, to over 30 researchers, design strategists, and research operations specialists, working across all of the company’s products and services. A generous contributor to the community, Monal has shared her insights at popular events, such as at UX Live’s UXR Conference, and on podcasts like the UX STRAT Podcast, Noam Segal’s UXR Conversations, and UserZoom’s UX Peditious. ====== Find Monal here: LinkedIn: https://www.linkedin.com/in/monal/ X: https://twitter.com/MonalChokshi How to Succeed as a UXR Manager: https://youtu.be/JhjCOljQDHA ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Jakob Nielsen, PhD - Plainspoken, Hard-hitting and Unorthodox | 29 Apr 2024 | 01:26:37 | |
Jakob Nielsen addresses some of the criticism he’s faced, calls on UXers to urgently adopt AI, and shares why he believes the commoditisation of UX is a good thing. Highlights include:
====== Who is Jakob Nielsen, PhD? Jakob is the founder of UX Tigers, the website and associated substack he uses to bring his 41 years of UX knowledge and experience to the world, in what he has described as a plainspoken, hard-hitting and not bowing to orthodoxy kind-of-way. Before founding UX Tigers, Jakob was the co-founder and principal - for 25 years - of a rather well known UX consultancy, the Nielsen Norman Group. His other notable roles include being a distinguished engineer at Sun Microsystems, and a member of the research staff at Bell Communications Research - one of the world’s top three HCI labs in the 1990s. Jakob is known for many other things, among which are being the founder of the discount usability movement, the foundational 10 usability heuristics for user interface design, and the eponymously named Jakob’s Law of Internet User Experience. He is the holder of no less than 79 United States patents and the author of 8 books, including the best-selling “Designing Web Usability: The Practice of Simplicity”, “Usability Engineering”, and the pioneering “Hypertext and Hypermedia”. In 2013, Jakob received the Lifetime Achievement Award for HCI Practice from ACM SIGCHI and in 2024 he was named a “Titan of Human Factors” by the Human Factors and Ergonomics Society. ====== Find Jakob here: LinkedIn: https://www.linkedin.com/in/jakobnielsenphd/ Website: https://www.uxtigers.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Justin Dauer - Finding Fulfilment: A Designer's Journey | 15 Apr 2024 | 01:09:09 | |
Justin Dauer shares how he conquered his ego to become a better designer, why he’s left executive design leadership, and how unfulfilled designers make bad products. Highlights include:
====== Who is Justin Dauer? Justin is the Founder of Anomali by Design, a consultancy specialising in design strategy, product design, and engagement. Through Anomali, Justin helps organisations to develop their design leaders, so that they in turn foster healthier processes, methods, and cultures. Before founding Anomali, Justin was the Vice President of Human-Centred Design and Development at bswift, a tech company owned by CVS Health, that transforms the way millions of employees perceive and engage with their benefits. Justin also spent a number of years as Design Director of Nansen, a Swedish-American design firm. In this role, he established the Chicago office and managed a multi-disciplinary team of designers, front-end developers, and UX architects. He is the author of two celebrated books on design. His first, the beautifully illustrated “Cultivating a Creative Culture” was published in 2017, with a second-edition released in 2020. His latest book, “In Fulfillment: The Designer’s Journey” was released is early 2022. ====== Find Justin here: LinkedIn: https://www.linkedin.com/in/pseudoroom/ Website: https://anomalibydesign.com/ X: https://twitter.com/pseudoroom Books: In Fulfillment: The Designer’s Journey - https://www.in-fulfillment.com/ Createive Culture: Human-Centered Interaction Design & Inspiration - https://www.the-culturebook.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Rob Hamblen - Behind the Scenes of World-Class Design Sprints | 01 Apr 2024 | 01:16:53 | |
Rob Hamblen shares his insights on effective sprint facilitation, why he asks clients if they’re designing for today or tomorrow, and why design sprints have a PR problem. Highlights include:
====== Who is Rob Hamblen? Rob is the Founder of Be the Leap, a company specialising in the combination of rapid innovation frameworks, like the Design Sprint and Design Thinking, with leadership accelerators. Why? To help product teams launch more successful products! With over three decades of experience working in and leading teams that make digital products, Rob has worked with clients like AMEX, Adidas, HSBC Bank, McKinsey and ‘that company formerly known as Twitter’. Before founding Be the Leap, Rob served as a Product Design Director at AJ&Smart in Berlin. In this role, he honed his facilitation expertise, leading the B2B sprint team and overseeing both the client experience and the development of the product offering. Prior to that, Rob spent some time in sunny Dubai as the Creative Director of UX for IBM iX, where he helped to establish IBM Studios and managed a cross-functional team that supported clients as they sought to transform their businesses. ====== Find Rob here: LinkedIn: https://www.linkedin.com/in/robhamblen/ Instagram: https://www.instagram.com/betheleap/ Website: https://www.betheleap.com/ X: https://twitter.com/bamberlingling ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Adam Perlis - How to Get the Design Job You Want | 18 Mar 2024 | 01:08:22 | |
Adam Perlis shares why it’s important to always treat interns well, how he’s trying to solve bad recruitment practices, and some practical advice for navigating the job market. Highlights include:
====== Who is Adam Perlis? Adam is the CEO and founder of Academy, a flexible staffing and recruitment agency that helps companies like Under Armour, NBC Universal and Wish.com, to scale their UX orgs and UXers to further their careers. Before founding Academy, Adam spent a decade working in various design roles in New York, including as a Head of UX for AKQA, Head of Design for B-Reel and notably, Head of Design for TIME magazine, where he led the team responsible for TIME.com, FORTUNE.com and MONEY.com. Adam has also been a Creative Director at AT&T, guiding the design of AT&T AdWorks and AT&T AdWorks Lab, and at Dish Network, where he was a manager of Interactive Television. A dedicated contributor to the field, Adam has spoken at events around the world, such as SXSW, Web Summit and Tech Open Air. He is also the host of “How We Scaled It”, a podcast that explores the journey of growing a successful design practice from 0-100. ====== Find Adam here: LinkedIn: https://www.linkedin.com/in/adamperlis/ Website: https://adamperlis.com/ X: https://twitter.com/AdamPerlis Academy - UX Staffing & Recruiting Agency: Website: https://www.academyux.com/ Blog: https://blog.academyux.com/ LinkedIn: https://www.linkedin.com/company/academyux/ YouTube: https://www.youtube.com/channel/UC8wVKD8NG7uhrcPSuylrPnQ X: https://twitter.com/academyuxdesign ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Ash Ivory - Motorcycle Metaphors for Navigating Work/Life | 04 Mar 2024 | 01:14:12 | |
Ash Ivory shares what they’ve learned from burning out as a product leader, why gender and orientation can’t be left at home, and why inclusive design matters. Highlights include:
====== Who is Ash Ivory? Ash is the newly minted Chief Product Officer at Ivory Common, after recently wrapping up their role as Head of Product at Askable, a global participant recruitment and research platform that empowers organisations to make better product decisions. In their role as Head of Product, Ash led the product vision as well as the people responsible for delivering on that vision, including product managers, designers, engineers, and researchers. Before joining Askable, Ash was the Head of Product at Outfit, an automation platform for large-scale brand management and production, and which was recently acquired by Smartsheet for an undisclosed sum. When Ash is not enabling great product to be built, they can be found coaching others in the office in the art of brewing great coffee, or riding their motorcycle in an act of active meditation. ====== Find Ash here: LinkedIn: https://www.linkedin.com/in/ashivory/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Rakesh Patwari - Becoming a Better Design Leader | 19 Feb 2024 | 01:11:12 | |
Rakesh Patwari shares what’s made him a better manager, why a career in acting wasn’t for him, and how designers can give better portfolio presentations. Highlights include:
====== Who is Rakesh Patwari? Rakesh is a Director of Product Design and Research at Cisco, a NASDAQ listed company that was founded in 1984 by a small group of Stanford computer scientists, and that helped to create the IP networking technologies that power today’s Internet. Before joining Cisco, Rakesh was a Product Design Manager at Meta, where he supported the design organisation working on privacy infrastructure. Rakesh has also been a Director of Product Design at Salesforce, where he led the design team working on the experience platform. Prior to that at Salesforce, Rakesh served as a Product Design Lead, focusing on B2B commerce products. A dedicated member of the design community, for the past five and half years Rakesh has been a UX Instructor at UC Berkley Extension, designing curriculum and delivering lectures on information architecture. He is also a member of the Design Leadership Forum, an advisor at Berkley SkyDeck, where he provides guidance to startups, and a speaker, mentor and coach for Startup Weekend. ====== Find Rakesh here: LinkedIn: https://www.linkedin.com/in/rakeshpatwari/ Website: https://rakeshpatwari.design/ X: https://twitter.com/rakeshpatwari ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Janna Kimel - Stephen Hawking and Sewing Accessible Threads | 05 Feb 2024 | 01:13:58 | |
Janna Kimel shares her remarkable story of meeting Stephen Hawking, how she's growing grassroots accessibility, and how to better navigate today’s job market. Highlights include:
====== Who is Janna Kimel? Janna is the founder and principal of Third Brain Studio, the consulting practice through which she mentors current and aspiring UX researchers, and helps organisations to plan and execute UX research and inclusive design. Alongside her consulting, Janna is also the founder and principal researcher at the Chronic Pain Project; a personal initiative that she hopes will bring visibility to the experience of people living with chronic pain, like her. Until recently, Janna was a senior manager of UX research at Hinge Health, where she built the UX research practice from the ground up. She has also led design research at Dexcom, overseeing the company’s software, hardware, and overall experience projects. Winding the clock back a little further, Janna worked in digital health design and research at Intel, conducting a range of research studies that helped seniors stay in their homes for as long as possible, and it’s during this time that she crossed paths with Stephen Hawking. ====== Find Janna here: LinkedIn: https://www.linkedin.com/in/jannakimel/ Website: https://www.jannackimel.com/ Chronic Pain Project: http://www.chronicpainproject.com/ Resource Bank for Job Seekers: http://tinyurl.com/4m89trcx ====== ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
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| Alen Faljic - Creating Business Confident Designers | 22 Jan 2024 | 01:05:30 | |
Alen Faljic shares the gap he observed between design and business while at IDEO, what he’s doing to address it, and how quantitative data can lead to greater empathy. Highlights include:
===== Who is Alen Faljic? Alen is the Founder and CEO of d.MBA, a company he started in 2017 to help designers become business confident, which is part of d.MBA’s mission - to show that companies can be run more thoughtfully and also be financially successful. d.MBA seems to be making progress in that mission, with a 97% completion rate and a 9+ out of 10 student rating. That’s been achieved from over 600 designers, hailing from more than 60 countries, and who work at companies like Apple, Frog, Google, Logitech and Amazon. Before founding d.MBA, Alen was a Business Designer at IDEO in Munich, Germany, where he practiced human-centred design, while working on digital experiences, services, physical products, and new ventures for Fortune 500 companies. Alen is a generous contributor to the field, sharing his insights freely through d.MBA’s podcast and other online resources. He has also been a guest on the Disco, Design MBA, and Bonanza podcasts, as well contributing his thoughts to UX Collective on Medium. ====== Find Alen here: LinkedIn: https://www.linkedin.com/in/alenfa/ Twitter: https://twitter.com/alenfaljic Website: https://d.mba/ Prototyping with numbers: https://d.mba/webinars/prototyping-with-numbers ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content!
====== Hosted by Brendan Jarvis:
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| Christina Wodtke - Radical Thoughts On Living and Learning (episode #91 from the archive) | 08 Jan 2024 | 01:10:35 | |
This is a special archived episode of Brave UX. Christina Wodtke reminds us to stop carrying the weight of the world, to start giving others the benefit of the doubt, and to make the most of the gift that is feedback. Highlights include:
====== Who is Christina Wodtke? Christina is one of the most impactful, established, and original thought leaders in Silicon Valley. There won’t be many of you listening who haven’t at least heard of her groundbreaking and bestselling book on OKRs, Radical Focus - now in its second edition! A self-described “curious human” with a serious big-tech resume, her work in design and product has included redesigns and IPOs at companies such as LinkedIn, MySpace, Zynga, and Yahoo! But those big names only scratch the surface of Christina’s professional story. She has co-founded a tech startup, co-founded the Information Architecture Institute, founded and was the original publisher of Boxes and Arrows, and is the founder Women Talk Design. Christina is currently preparing the next generation of product and game designers, as a full-time lecturer at Stanford University. Previously, Christina was an Associate Professor at California College of the Arts, where she taught creative entrepreneurship. ====== Find Christina here: LinkedIn: https://www.linkedin.com/in/christinawodtke/ Twitter: https://twitter.com/cwodtke Website: https://cwodtke.com/ Blog: https://eleganthack.com/ Christina’s books: Radical Focus (Second Edition) - Achieving Your Most Important Goals with Objectives and Key Results: https://amzn.to/3Sc82o4 Information Architecture - Blueprints for the Web: https://amzn.to/3UknzUL Pencil Me In - The Business Drawing Book for People Who Can’t Draw: https://amzn.to/2WOBNP7 The Team That Managed Itself - A Story of Leadership: https://amzn.to/3QRyXo6 Women Talk Design: Website: https://womentalkdesign.com/ Twitter: https://twitter.com/womentalkdesign LinkedIn: https://www.linkedin.com/company/women-talk-design/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/ | |||
| Jesse James Garrett - Flying the Jolly Roger While Sailing With the Navy (episode #95 from the archive) | 25 Dec 2023 | 01:02:41 | |
This is a special archived episode of Brave UX. Jesse James Garrett reminds us that once we were pirates, encourages us to understand how soft-power works, and to know and be true to our red-lines. Highlights include:
====== Who is Jesse James Garrett? Jesse is the Principal Leadership Coach of Intentional Associates, the executive design leadership coaching practice that he founded in 2020. And it’s through his coaching work that he is helping design leaders to develop the skills to lead with greater purpose, intention and creativity. Many of you may know Jesse for his influential model from the year 2000, “The Elements of User Experience”, and his book of the same name. It’s this foundational thinking, at frontier of UX, that has helped to inform, inspire and enlighten multiple generations of UX designers. Jesse was also a Co-Founder and Chief Creative Officer of Adaptive Path, one of the original and most renowned User Experience consultancies. At Adaptive Path, Jesse worked tirelessly for 13 years to put UX design on the enterprise map. Throughout the years, his writing, teaching and public speaking has been unfailingly generous, taking him all over the world, including to events such as UX Lisbon, UX Salon, and USI. Jesse’s contributions continue through the “Finding Our Way” podcast, a show about design leadership that he co-hosts alongside Peter Merholz, his good friend, fellow Adaptive Path Co-Founder, and Brave UX alumnus. ====== Find Jesse here: LinkedIn: https://www.linkedin.com/in/jesse-james-garrett-1341/ Twitter: https://twitter.com/jjg Website: https://jessejamesgarrett.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/ | |||